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Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Join the team building Agentic OKDS—OKG’s design intelligence infrastructure and the operating system between human intent and AI-generated output. You will contribute across three connected capability areas: Foundations, including token architecture for color, spacing, and radius; Components, spanning OKDS core components, business components, and AI-ready architecture; and Templates + AI Tooling, covering template systems, AI transformation infrastructure, and pipeline readiness. Your primary assignment may change based on team needs, while you build the breadth to work effectively across all three. You will combine strong craft with design-engineering judgment to improve reuse, adoption, delivery speed, and implementation quality. What You’ll Be Doing Own scoped initiatives across Foundations, Components, or Templates + AI Tooling—from research and reuse validation through specification, release, adoption, and iteration—while contributing effectively across all three areas as priorities change. Develop and maintain foundation standards and token architecture for color, spacing, radius, themes, modes, and platform variation, ensuring consistency between Figma and implementation. Design and evolve OKDS core components and reusable business components with clear naming, variants, states, metadata, composition rules, and architecture suitable for designers, engineers, and AI-assisted workflows. Build reusable template systems and AI-readable guidance, and contribute to tooling infrastructure and validation workflows that improve AI pipeline readiness and production-quality output. Partner closely with engineers to ensure design intent, platform behavior, component APIs, and accessibility requirements remain aligned across Web, iOS, and Android. Prototype and improve AI-assisted workflows for template generation, component discovery, variant generation, specification, and quality review—while applying critical human judgment to the output. Drive adoption with product teams through consultation, enablement, migration support, and feedback loops; treat designers and engineers as users of the platform. Apply quality acceptance criteria covering interaction states, responsive behavior, accessibility, compliance, and implementation-ready handoff. Plan and deliver work transparently, manage dependencies, and track outcomes such as reuse, adoption, reduced rework, and faster implementation. What We Look For In You Demonstrated experience delivering reusable design-system components, patterns, or foundations in a complex digital-product environment. Strong Figma capability, including component properties, variables, modes, libraries, and scalable file organization. Working knowledge across design-system foundations, component architecture, and template systems, including tokens, theming, documentation, versioning, reusable business patterns, and contribution workflows. Strong craft under ambiguity: able to explore, prototype, test, and refine detailed interaction and visual behavior. Design-engineering fluency and comfort discussing implementation constraints, states, APIs, and platform differences. An adoption mindset: you investigate user needs, make standards practical, and follow through until teams can use them successfully. Practical capability with AI-assisted design and development workflows, plus the judgment to assess tooling, strengthen pipeline readiness, and review generated output for correctness, consistency, and production readiness. Clear written and verbal communication, constructive collaboration, and the ability to explain system decisions to designers, engineers, and product partners. Reliable operational ownership: able to scope work, communicate progress and risks, manage dependencies, and deliver with quality. Product and business awareness, including the ability to connect design-system choices to speed, quality, risk, and reuse. Working knowledge of accessibility, compliance, responsive behavior, and complete global-state design. Nice to Haves Experience designing for Fintech, Investment platforms, or Crypto products Experience working with teams across offices and timezones Understanding of React framework for Front End development Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Core owns the foundational journeys that define a user's relationship with OKX: account management, identity verification, moving and securing funds, and the risk, compliance, and customer support experiences that sit alongside them. It also covers the internal enterprise tools our support agents, PMs, and operations teams rely on every day to serve customers and run the business. These are among the most consequential surfaces in the product. They determine whether users feel confident enough to trade, whether they trust us with their assets and their data, and whether the teams behind the scenes can resolve issues quickly and well. AI is central to how Core works and what Core builds. On the product side, we design AI-powered support and assistant experiences that help millions of users get answers and resolve issues in real time. Internally, we are an AI-native team: we use AI to move faster, sharpen our thinking, and raise the quality of what we ship, and we design the AI-native tools our internal teams depend on. If you are excited to design with AI and to shape how AI shows up for both customers and colleagues, this is a place to do it at scale. As a designer on Core, you'll take ownership of these high-stakes experiences end to end. The problems are genuinely hard. You'll design across markets with fundamentally different regulatory requirements, from newly regulated regions to our established global user base, and your work will need to satisfy strict compliance and security standards while still feeling fast, clear, and reassuring. You'll partner closely with product, engineering, legal, and compliance, shaping requirements early rather than executing them late. This is work where the details carry real weight. If you want to influence how millions of users experience crypto at its most critical moments, and how the teams supporting them get their work done, Core is one of the most impactful places to do it at OKX. What You’ll Be Doing Own complex, high-stakes journeys end to end across account, assets, compliance, or support, taking them from problem definition to shipped, polished execution. Design AI-powered experiences, from customer-facing assistant and support flows to AI-native internal tools, thinking through how people and AI work together, and where trust, transparency, and control matter most. Partner with product, engineering, legal, compliance, and risk to define the real problem, then design solutions that balance regulatory and security requirements with a genuinely good user experience. Produce the full range of design artifacts as needed: user flows, journey maps, wireframes, high-fidelity designs, and interactive prototypes, backed by evaluative research. Work in an AI-native way, using AI to accelerate exploration, prototyping, and decision-making, and helping raise the bar for how the team designs. Shape the design vision for your area alongside UX Research, UX Writing, and product leadership, and influence the roadmap early rather than delivering to it. Raise the quality bar through design reviews, critique, and workshops, and bring rigor to ambiguous, high-consequence problems. What We Look For In You We hire against a shared set of competencies. Beyond craft, we look for how you think, decide, collaborate, and drive work forward. Craft and expertise. Deep design craft with a sharp eye for detail, and up-to-date knowledge of your field. You analyze problems methodically and turn them into simple, effective solutions you can execute end to end. Judgment in ambiguity. You cut to the root of a problem, make sound calls even with incomplete information, and find the optimal path rather than the obvious one. Core problems are rarely clean, and good judgment is what keeps users safe. Business and product sense. You understand how the business works and where it's heading, and you connect design decisions to strategy, metrics, and real outcomes, not just the screen in front of you. Collaboration and communication. You communicate with clarity and precision, build genuine trust with product, engineering, legal, and compliance, and give and seek feedback that raises the whole team's work. Partners see you as a collaborator, not a service function. Drive and curiosity. You ask why before you design, stay resilient when problems are hard or ambiguous, and keep pushing your craft and ideas forward. You question the brief rather than just building it. AI fluency. Genuine fluency and enthusiasm for AI. You already use AI tools in your own work, and you're excited to design AI-driven experiences, not just adopt the buzzword. Experience designing complex, multi-step flows, ideally in fintech, crypto, or another regulated or high-trust domain. 3+ years of experience shipping end-to-end design solutions in cross-functional teams at a tech company. Nice to Haves Experience designing AI or conversational interfaces, or a track record of using AI to change how you work as a designer. Interest in designing complex internal tools and operational workflows, not just customer-facing surfaces. Exposure to data-informed design. You're comfortable interpreting user insights, behavioral data, or A/B test results. Familiarity with design systems and the ability to scale consistency across platforms. Prototyping skills to bring ideas to life and communicate transitions or microinteractions. Experience working across time zones with distributed teams. You know how to stay aligned and communicate with clarity. A degree in design, HCI, or a related field. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance. We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now! About the Opportunity We’re continuously meeting product design talent interested in shaping the future of centralized exchange products at OKX. Our CEX Product Design team works across Manual Trading, Trading Strategy, Social & VIP, Growth, and Institutional products. Depending on your experience, interests, and our current hiring needs, we’ll explore relevant opportunities across different teams and levels. We design products for complex, fast-moving financial environments. Our work spans high-frequency and high-consideration user journeys, data-dense interfaces, trading and investment decisions, social experiences, and products serving both individual and institutional customers. Designers partner closely with Product, Engineering, Research, Content Design, Data, and other functions from early exploration through delivery and iteration. We care about interaction quality and visual craft, but also expect designers to understand the product deeply, navigate constraints, and influence the decisions that shape the customer experience. Depending on team needs and your interests, your work may focus on: Manual Trading — helping customers discover markets, analyze information, place and manage trades, and understand their positions. Trading Strategy — designing tools and workflows that help customers create, discover, evaluate, and manage trading strategies. Social & VIP — building differentiated experiences for social trading, communities, creators, and high-value customers. Growth — improving acquisition, activation, engagement, retention, and cross-product discovery across the customer journey. Institutional — designing sophisticated, efficient, and trustworthy products for professional and institutional customers. What You’ll Be Doing The scope of the role will vary according to your experience and area of ownership. You may: Design clear, intuitive, and trustworthy experiences for complex and data-intensive products. Turn customer insights, product strategy, business goals, and technical constraints into coherent user journeys and detailed interactions. Work across the end-to-end design process, from problem framing and early exploration to prototyping, delivery, validation, and iteration. Create user flows, information architecture, wireframes, prototypes, and production-ready designs with a high level of interaction and visual craft. Partner closely with Product and Engineering to evaluate trade-offs, resolve ambiguity, and take work from concept through implementation. Use qualitative research, product analytics, experimentation, and market understanding to inform and evaluate design decisions. Present your work clearly, explain the reasoning behind your decisions, and use feedback to improve the outcome. Contribute to consistent, scalable experiences across platforms, markets, and product areas. Help strengthen design quality, collaboration, and customer-centered decision-making across the organization. At more senior levels, you’ll be expected to define product and design direction, lead ambiguous cross-functional initiatives, influence decisions across teams, and raise the quality of design practice. What We Look For In You Experience designing and delivering digital products. We hire across multiple levels, and assess experience according to the scope, complexity, autonomy, and impact demonstrated in your work. A portfolio that shows how you frame problems, explore alternatives, make decisions, craft interactions, and measure or evaluate outcomes—not only final screens. Strong product thinking and the ability to connect customer needs with business goals and technical realities. Strong interaction design and information architecture skills, especially for complex workflows or data-rich interfaces. A high standard of visual craft and attention to detail. Experience collaborating closely with Product and Engineering throughout the product development lifecycle. The ability to communicate clearly, explain your reasoning, and build alignment with cross-functional partners. Comfort working through ambiguity, changing priorities, and incomplete information. The ability to take ownership, follow through on details, and help teams turn ideas into shipped experiences. Genuine interest in learning about centralized exchange products and the customers who use them. Nice to Haves Experience designing products in trading, investment, fintech, crypto, or other complex financial domains. Experience with data-intensive products, professional tools, marketplaces, or high-stakes customer journeys. Experience using research, experimentation, and product analytics to guide design decisions. Experience designing for customers across multiple markets, cultures, languages, or regulatory environments. Experience contributing to or working with a mature design system across platforms. At senior or staff level, experience mentoring designers, leading cross-team initiatives, or raising design quality beyond your immediate product area. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-EW1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role / impact As the SEM Senior Manager, you will play a critical role in shaping the future of Xero’s global Paid Search program. This is a highly technical, hands-on role focused on using automation, AI and data to unlock scalable growth and improve how our SEM operation works. You will help evolve the technical foundations of the channel, from AI-powered optimisation workflows and automation through to feeds, scripting and new ways of using emerging technology across search. You’ll work closely with SEM specialists, Data Science, Marketing Technology and Product teams to turn complex performance challenges into scalable solutions. Your impact will go beyond campaign optimisation. You’ll help define how Xero applies AI and automation to Paid Search, build systems that improve decision quality and speed, and act as a senior technical voice across the organisation, translating complex ideas into clear opportunities for senior stakeholders. The team / how they connect You will join Xero’s global SEM team, a specialist group spanning technical SEM, bidding and optimisation, creative and AI. The team manages Paid Search across Xero’s global markets and is focused on using data, experimentation and technology to continually improve performance and unlock new growth opportunities. You’ll work closely with the Head of SEM and our existing SEM team, while partnering across Data Science, Marketing Technology, Product, CRO and the wider Performance Marketing organisation. As a senior leader within the team, you’ll bring new ideas, share your expertise and help elevate the technical capability of those around you. Initially, you will focus on: - Evolving the technical foundations of our global SEM program, identifying opportunities to improve scalability, automation and performance - Building and operationalising AI-powered workflows that automate optimisation, analysis, reporting and operational processes - Advancing our AI-driven SEM capabilities, including automated bidding and decision-making systems, with robust validation, guardrails and measurement - Identifying and delivering new automation opportunities, turning manual or complex SEM processes into scalable, reusable solutions - Partnering with Data Science, Marketing Technology and Product to connect data, AI and emerging technology into our SEM ecosystem - Exploring emerging search and AI capabilities, testing where new technologies can create genuine commercial advantage Where and how you can work Xero offers a hybrid working model that balances flexibility with the value of working together in person. You’ll spend time in our office collaborating with the team, while also having the flexibility to work from home when it makes sense. As part of a global SEM and Performance Marketing team, you’ll also collaborate regularly with colleagues and partners across different markets and time zones. Here are some of the things we are looking for - Deep, hands-on SEM expertise, with experience managing large-scale, multi-market Paid Search programs and a strong understanding of Google Ads, SA360 and modern bidding and automation - Proven technical builder capability, with experience designing and deploying automation, workflows or other technical solutions that solve real performance marketing problems - Hands-on experience with AI and workflow orchestration tools, such as Tray.ai http://Tray.ai, AirOps, n8n, Make, Zapier, OpenAI, Claude or similar technologies - Strong analytical and problem-solving skills, with the ability to work through complex performance and technical challenges and turn data into clear actions - A proactive, solutions-first mindset, someone who naturally identifies opportunities, experiments and builds rather than waiting for a brief - Strong communication and stakeholder skills, with the ability to translate complex technical concepts into clear recommendations and influence senior stakeholders - A collaborative, low-ego approach, with a willingness to share knowledge, mentor others and elevate the technical capability of the wider team If you don’t tick every box, we’d still love to hear from you. We’re looking for deep SEM and technical capability, but we know great candidates can develop those skills through different experiences and career paths. At Xero, we value your skills, curiosity, passion and the unique perspective you can bring to our team.

Location: Thousand Oaks, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Charlotte, United States; Pineville, United States; Matthews, United States; Harrisburg, United States; Belmont, United States; Huntersville, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. We are looking for an experienced product research leader to support product development across WHOOP's hardware, wearables, algorithms, sensors, and advanced technology portfolio. You’ll manage a team of research staff that own end-to-end research for early-stage innovation, physical products and apparel, and algorithm development out of WHOOP Labs Boston. You will also contribute to the broader WHOOP Labs research strategy, bringing your research expertise to the Human Subjects Research leadership team. The ideal candidate brings experience leading researchers in a fast-paced technical product environment, with particular preference for experience supporting hardware, sensors, wearables, or other physical products through iterative development cycles. This position is in-person in Boston, MA 5 days per week with travel 2-3 times per year.   RESPONSIBILITIES - Develop, manage and scale the human subjects research team with an emphasis on professional development and coaching at multiple levels of seniority. - Champion research integrity, including ensuring that data collection tools and team practices are optimized for the fast-paced, complex nature of product innovation work. - Advocate for the needs of your team and their work to unlock high-volume, high-quality research on site at WHOOP Labs Boston. - Define and monitor key performance indicators (KPIs) to measure the effectiveness of program initiatives and track progress towards goals. - Collaborate closely with other research leaders to build a strong culture across WHOOP Labs and ensure strong ways of working between research execution and operations teams. - Partner with stakeholders across signal engineering, machine learning, hardware, apparel, and product to coach on working with HSR and facilitate effective collaboration between teams. - Champion of culture of team trust, support, and communication, emphasizing the complexities of conducting public-facing, high-engagement activities. - Partner with the Associate Director of Lab Operations and Associate Director of WHOOP Labs Doha to build the WHOOP Labs brand across the global organization. - Reports to the Sr. Director of Human Subjects Research QUALIFICATIONS - 5+ years of experience in a Research Manager, Research Lead, or similar human subjects research leadership role within a technical product development environment. - 2+ years of direct people management experience, with a demonstrated ability to coach and develop researchers across disciplines and levels. - Experience supporting research for consumer hardware, sensors, wearables, connected devices, or other physical products strongly preferred. - Familiarity with physical product development processes, including early-stage prototyping, iterative testing, hardware development timelines, and/or feasibility explorations. - Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure research ROI and impact - Experience collaborating across multiple functions including engineering, privacy/legal, research, recruitment, and product. - Passion for building a strong team culture and coaching future research leaders. - Strong organizational, communication, and documentation skills. - Passion for health, wellness, and WHOOP’s mission. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $140,000 - $180,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Remote Job Title: Senior Software Engineer Reports to: Director of Engineering Build the infrastructure powering the future of restaurant payments At inKind, we’re building the financial infrastructure that connects restaurants, diners, and capital in entirely new ways. Our platform powers real-time financial transactions and operational workflows for restaurants across the country. We’re looking for entrepreneurial, forward-thinking engineers who thrive in fast-moving environments and enjoy solving complex technical problems at scale. This is a hands-on role where you’ll design and build systems that support mission-critical financial workflows used daily by restaurants and partners. Our engineering team works with an AI-first mindset — leveraging modern AI tools to accelerate development, automate workflows, and unlock new product capabilities. We’re looking for engineers who are excited to experiment with emerging technologies while maintaining high standards for reliability and scalability. You’ll collaborate closely with product, business, and engineering teams to build systems that directly impact the restaurants and partners who rely on inKind for real-time financial operations. What You’ll Work On You’ll help design and operate the systems that power our financial platform. Distributed Systems & Platform Engineering Design and implement scalable distributed systems supporting financial transactions and real-time events Architect services that handle real-world scale, failure scenarios, and performance constraints Ensure strong data integrity and consistency across distributed workflows Build secure infrastructure protecting sensitive financial data AI-First Engineering Identify opportunities to leverage AI tools to accelerate development and improve engineering workflows Contribute to AI-enabled product features and automation across the platform Help evolve how our team integrates modern developer tools and AI-assisted engineering practices Reliability & Production Operations Design systems with observability, monitoring, and failure recovery in mind Debug complex production issues across distributed services Improve reliability and performance of mission-critical systems Participate in on-call rotations to maintain platform stability Cross-Functional Collaboration Partner with product and business teams to translate customer needs into scalable technical solutions Lead architectural decisions through hands-on implementation Mentor engineers and help raise engineering standards across the team Who Thrives Here The engineers who succeed at inKind tend to be: Builder Mindset You enjoy taking ownership, experimenting with new ideas, and shipping impactful solutions. Systems Thinkers You understand how complex systems interact and can design resilient architectures. Forward-Thinking Engineers You’re excited about modern development practices and exploring how AI can improve the way we build software. Pragmatic Problem Solvers You know when to refactor, when to optimize, and when to ship. Collaborative Teammates You communicate clearly and work well with engineering, product, and business partners. Minimum Qualifications 8+ years of experience building and operating production systems Strong distributed systems design experience Expertise in at least one major web framework (Rails, Django, Express, Fastify, etc.) Strong database knowledge including indexing, query optimization, and transactional integrity Experience designing highly available production systems Familiarity with authentication, authorization, and secure API design Preferred Qualifications Experience scaling systems during periods of rapid growth Background in payments, financial transactions, or regulated systems Experience implementing distributed patterns such as retries, circuit breakers, and event-driven workflows Experience working with or evolving large Rails applications Experience integrating AI tools into engineering workflows or building AI-powered product features Why Engineers Like Working Here Work on real-world financial infrastructure used by restaurants every day High ownership and autonomy in architectural decisions Opportunity to help shape an AI-first engineering culture Collaborative environment working closely with product and business teams Fast-moving startup environment where your work directly impacts customers Some of our Benefits: Generous PTO and company holiday policy + company paid Short Term Disability 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost Child Care Benefits and generous parental leave Dog-friendly workspace in a secure building with great views of downtown Austin Daily lunches and snacks for in-office team members Salary $160,000 – $185,000, DOE Who we are: inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards. Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat. Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community. inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions. By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our Privacy Policy . For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.

Location: CAN: Vancouver (333 Seymour St) Workplace: Hybrid OUR PURPOSE At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. HOW YOU’LL MAKE AN IMPACT Accounts payable is broken for small businesses. Managing and paying a bill today means stitching together three or four different tools — capturing documents in one place, entering data in another, chasing approvals over email, and making the payment in a bank portal. It is manual, error-prone, and it takes hours every week from people who should be running their business. Xero’s bills and bill payment surface already serves over a million monthly active users globally: small business owners, the employees who keep their books, and professional bookkeepers working across dozens of clients at accounting firms. It runs on a system designed for a pre-agent world. As a Senior Product Manager on Bills, you will own the layer underneath that surface — the API contracts, the data-access model and the permission architecture that decide what a person or an agent is allowed to read, write and pay on a customer’s behalf. That applies inside Bills, and it applies through Xero’s integrations with Claude, Copilot and our open-source MCP server. You will set the vision alongside a principal engineer, argue the customer’s case inside technical decisions, decide what the interface should be, and lead a team of engineers through a replatform that never takes those million users offline. This is not a zero-to-one bet looking for users. The work already has them. What does not exist yet is the architecture underneath accounts payable that makes automated, agent-assisted and human-directed spend coherent, safe and trustworthy. That is the job. Your impact will be measured through customer, operational and commercial outcomes — including automation and straight-through processing rates, bill payment adoption and volume, activation and retention across owner and bookkeeper personas, platform and API reliability, and the pace at which the replatform lands without customer disruption. THE TEAM AND HOW THEY CONNECT You will join the Bills team — 20+ engineers, designers and product managers across Toronto, Vancouver and Pittsburgh — working across core AP workflows, platform APIs, AI experiences and bill payments. The team partners closely with payment and infrastructure vendors, and with cross-functional teams across North America, the UK, Australia and New Zealand. This is a global role, based in Toronto or Vancouver with flexibility to work remotely, and the team comes together in person regularly to collaborate and align on strategy. WHAT YOU’LL DO OWN THE ARCHITECTURE UNDERNEATH PAYMENTS - Develop the vision, strategy and roadmap for the API, data-access and permission layer that underpins bills and bill payments, in partnership with a principal engineer. - Define the contracts, data models and permission scopes that determine what any client — Xero’s own UI, a partner integration, or an AI agent — can read, write, approve and pay. - Decide where authority sits: what a person must confirm, what an agent may do unattended, what requires a second approver, and what can never be automated. - Sequence a replatform of a system serving more than a million monthly active users, with migration paths, dual-running periods and rollback plans that keep customers working throughout. - Own the cost and consequence of changing contracts that other teams and third parties depend on, including versioning, deprecation and breaking-change communication. - Identify opportunities to build reusable capabilities that serve Bills, the wider spend lifecycle and external developers, rather than isolated point solutions. REMOVE TOIL FROM THE END-TO-END ACCOUNTS PAYABLE WORKFLOW - Own products across the complete accounts payable journey: bill capture and understanding, coding and data extraction, approval routing, scheduling, payment execution, reconciliation and exception handling. - Build toward a world where bills arrive, get understood, get approved and get paid with minimal human toil, and where the entire spend lifecycle lives in one place. - Make Bill Pay the default way businesses pay through Xero, scaling bill payments across markets. - Identify valuable and differentiated customer problems, and frame clear solutions that can be tested, validated and delivered incrementally. - Ensure that platform complexity results in simple, understandable customer experiences rather than being passed through to the customer. BUILD FOR MULTIPLE PERSONAS WHOSE INTERESTS CONFLICT - Lead customer research across the distinct user types on this surface: business owners, in-house finance and admin staff, and professional bookkeepers and advisors managing many clients at once. - Design for the tension between them — the owner who wants a bill paid now, the bookkeeper who needs control and auditability, the firm that needs consistency across a client portfolio — and make the trade-off explicit rather than averaging it away. - Partner closely with Design and Engineering to create high-quality experiences across web, mobile and embedded surfaces, as well as programmatic ones. - Use customer data, qualitative insight and market intelligence to inform product strategy, prioritisation and roadmap decisions. SHIP AI AND AGENT CAPABILITIES CUSTOMERS CAN TRUST - Define how AI and agents participate in accounts payable: what they suggest, what they act on, what they escalate, and how the customer stays in control. - Own the quality bar for LLM-powered capabilities — evaluation sets, confidence thresholds, human-in-the-loop design, fallback behaviour and observable failure modes — and hold the line on it before launch. - Prototype your own ideas, including in code, rather than waiting for engineering capacity to test a hypothesis. - Shape how Xero’s accounts payable capabilities are exposed to external agent platforms, including our MCP server and integrations with Claude and Copilot. - Design for an error-intolerant workflow: this product moves real money, and a wrong answer costs a customer real money and real trust. NAVIGATE RISK, COMPLIANCE AND OPERATIONAL COMPLEXITY - Partner with Risk, Compliance, Legal, Security and Operations to build products that meet regulatory, security and operational requirements across markets. - Take responsibility for risks arising from authorisation and access control, financial crime, privacy and responsible data use, data accuracy, regulatory change and service availability. - Account for market-specific gating in payments and money movement — including US money transmission, UK FCA and open banking requirements, and Australian licensing and payment rails — when sequencing launches. - Lead trade-off decisions that balance customer experience, risk exposure, regulatory obligation, technical complexity and commercial outcome. - Treat operational processes, support tooling and exception management as part of the product, not an afterthought — including failed payments, duplicate bills, incorrect approvals, reversals and disputes. DRIVE STRATEGY, EXECUTION AND COMMERCIAL OUTCOMES - Develop and execute roadmaps that align customer needs, AP strategy, platform architecture and Xero’s broader business objectives, including the Melio acquisition and Xero’s North America growth agenda. - Establish clear product goals, success metrics and OKRs, and be accountable for moving them. - Take an active role in annual and quarterly planning, including funding, prioritisation and resourcing discussions. - Lead release and rollout strategy so that changes land safely and iteratively across customer cohorts and markets. - Monitor and interrogate customer, commercial and operational results, and lead interventions where outcomes are not meeting expectations. - Understand the economics of the product, including payment volume, adoption, pricing, processing cost, margin and revenue. - Make clear prioritisation decisions that balance immediate delivery against the long-term evolution of the platform. LEAD THROUGH CROSS-FUNCTIONAL INFLUENCE - Build strong relationships across Product, Engineering, Design, Risk, Compliance, Operations, Finance, Partnerships and Go-to-Market teams. - Create clarity on what is being built, why it matters, how it will work and when it will be delivered. - Hold your own in architecture and design reviews on data models, API contracts and migration sequencing, and bring a position rather than only questions. - Drive decision-making across complex stakeholder groups and act as tie-breaker when consensus cannot be reached. - Represent the products you own in senior leadership, product, architecture and payments forums, and in front of customers and partners. - Mentor and support other Product Managers, raising the standard of platform and AI product expertise across Xero. SUCCESS LOOKS LIKE - Bills arrive, get understood, get approved and get paid in Xero with materially less human effort than they require today. - There is a clear, documented and well-reasoned answer to what an agent is allowed to do with a customer’s money in Xero — and customers and partners trust it. - The API and permission layer underneath accounts payable is coherent, versioned and extensible, and new clients, markets and payment capabilities can be supported without duplication or rework. - The replatform progresses on a sequence the team believes in, with no material disruption to the million-plus customers using the surface every month. - Owners, in-house finance staff and professional bookkeepers each get an experience suited to how they actually work, and you can name the trade-offs you made between them. - AI-powered capabilities ship with defined evaluation criteria, measured quality, understood failure modes and appropriate human control — and improve after launch on evidence. - Bill Pay adoption, payment volume, automation rate, activation and retention are improving, and your contribution to that is clear. - Product risks and dependencies are identified early and managed in partnership with Engineering, Risk, Compliance and Operations. - Stakeholders understand the vision, strategy, roadmap and key trade-offs — and engineers come to you first when a decision needs making. - Other Product Managers are developing through your coaching and knowledge-sharing. - You demonstrate and amplify Xero’s values. WHAT YOU’LL BRING WITH YOU ESSENTIAL EXPERIENCE This role sits below the interface as much as in front of it, and the bar reflects that. You will bring: - Experience shipping below the UI. You have delivered changes to APIs, integration layers or shared services as part of delivering a wider product, and you know what it costs to change a contract other people depend on. Ideally you have owned a public or partner API through a breaking change. - Substantive AI product experience. You have shipped an LLM-powered capability that customers actually used, and you can talk about evaluations, failure modes and confidence thresholds unprompted — including what your product got wrong in production and what you did about it. You use AI aggressively in your own work and prototype in code. - Multi-persona B2B product experience. You have built a workflow serving several distinct user types whose interests conflict, and you can name a specific trade-off you made between two of them. - Error-intolerant domains. You have built products where a mistake costs money or carries regulatory consequence — payments, payroll, tax, treasury, lending, legal or clinical workflows. - Significant product management experience in a software development environment, across the full product lifecycle — typically five or more years in product, or comparable time as a founder, consultant or technical individual contributor in a payments and/or commerce domain. Deep accounts payable, bookkeeping, accounting or finance-team domain experience is a strong advantage but not a requirement, and experience with payment rails, regulatory-gated launches or fintech infrastructure is similarly valuable. Product experience confined to feature delivery on top of an existing platform, without direct involvement in the interfaces, contracts or data models underneath, is unlikely to be enough on its own for this role. PRODUCT LEADERSHIP - A strong track record of addressing customer needs through the innovative use of technology. - Experience developing successful product strategies, roadmaps and long-term plans — setting direction rather than receiving a spec. - Demonstrated ability to operate in technically complex and highly ambiguous environments, and to start before the problem is fully defined. - Strong product judgement and the ability to make decisions with incomplete information. - A track record of owning activation, retention, revenue or an equivalent metric and moving it — you can name the metric, the movement, and the trade-off you made to get it. - Self-direction under ambiguity, with minimal supervision required to define direction and drive outcomes. - Demonstrated ability to influence decisions at all levels of an organisation. TECHNICAL AND COMMERCIAL UNDERSTANDING - Ability to work as a peer with engineers and architects on platform design, APIs, data models, permission and authorisation models, system dependencies and technical trade-offs. - Understanding of migration and replatform sequencing in a live, high-volume system, and of the risks that come with it. - Strong understanding of how AI and agent systems are built and evaluated, including retrieval, tool use, evaluation design and the limits of model reliability. - Ability to translate customer and business needs into clear product requirements and technical specifications. - Understanding of product economics, including volume, cost, margin, pricing and revenue. - Experience evaluating third-party providers and making build, buy or partner decisions. - Familiarity with the regulatory, risk, security and operational considerations involved in moving money. CUSTOMER AND DATA ORIENTATION - Strong experience conducting customer research and converting insight into product decisions. - Ability to identify and clearly articulate complex customer problems — and to talk about users in the plural. - Experience developing MVPs, incremental solutions and experiments that validate product assumptions. - Strong analytical skills, using quantitative and qualitative data to make decisions. - Ability to establish meaningful success criteria and monitor ongoing performance. - Ability to translate complex information for technical, commercial, operational and executive audiences. CROSS-FUNCTIONAL LEADERSHIP - Demonstrated success working with diverse stakeholder groups across multiple engineering teams, geographies and third-party partners. - Ability to lead through influence across Product, Engineering, Design, Risk, Compliance, Operations, Finance and Go-to-Market. - Strong communication, facilitation and stakeholder-management skills, and comfort presenting to executives and to customers. - Ability to navigate difficult decisions, resolve ambiguity and create alignment across teams and geographies. - Willingness to disagree with an engineer, and to be disagreed with, in service of the customer. - Experience mentoring and coaching Product Managers and cross-functional team members. CRITICAL CAPABILITIES Love customer problems - Lead the use of customer research approaches and methodologies to generate meaningful insight across owner, in-house finance and bookkeeper personas. - Clearly define and articulate complex customer problems, including where personas conflict. - Develop incremental solutions and experiments that validate customer and product assumptions. - Ensure that platform and agent complexity results in simple, understandable and trustworthy customer experiences. Look to the future - Develop compelling product strategies and roadmaps that align customer, commercial and platform objectives. - Anticipate how immediate architectural decisions will constrain future agent capabilities, markets, partners and products. - Identify opportunities to create reusable capabilities rather than isolated point solutions. - Explore new technologies, models and business models that change how small businesses manage and pay their bills. Work the Xero way - Lead effective product prioritisation and decision-making. - Establish strong product and delivery practices within the team, without relying on a program manager to hold the plan. - Coordinate across products and teams to deliver end-to-end customer outcomes. - Ship iteratively, learn from outcomes and continuously improve the product. Demonstrate commercial acumen - Understand the markets, customer segments and competitive environment for accounts payable and bill payment. - Balance customer value, platform investment, risk and commercial outcome. - Define success criteria that reflect customer needs and product-market fit. - Use adoption, volume, cost, margin and revenue data to guide product decisions. Do it together - Create alignment across complex and diverse stakeholder groups. - Communicate a clear and compelling product narrative. - Build productive relationships across teams, functions, markets and geographies. - Mentor others and raise the standard of product, platform and AI expertise across Xero. Explore the data - Use data to understand customer behaviour, automation performance and operational outcomes. - Combine insight from customer research, product telemetry, support interactions and market trends. - Translate information into clear recommendations and decisions. - Establish measurement, evaluation and observability as core parts of product development. WHY THIS ROLE Most AI product roles are a bet on a zero-to-one that may never find users. This one is the opposite. More than a million people already do this work in Xero every month, and the mandate is to define how agents get to touch it. Xero has already put the pieces on the table: a US$2.5B acquisition of Melio, an open-source MCP server, a live Claude integration, and a new North America Product and Technology Hub. What does not exist yet is the architecture underneath accounts payable that makes it all coherent. That is what you would own. COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is CA$167,400 – CA$209,200. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: San Francisco; New York City Perplexity Computer is one of the defining products of the new era of agentic AI. Millions of people use Perplexity to transform knowledge into action, and the Agent Capabilities team sits at the intersection of frontier AI research and product innovation, building the foundations that shape how users and agents solve increasingly complex tasks. As every major breakthrough in AI models creates new possibilities, the Agent Capabilities team is responsible for turning frontier AI breakthroughs into reusable product capabilities. We are often the first to evaluate emerging model capabilities, determine where they create real user value, and transform them into reliable, scalable, high quality experiences for both users and agents. This is a highly leveraged role with broad ownership at the intersection of frontier AI research, agent systems, platform engineering, and product innovation. Tech Stack: Python | Go | Rust | PostgreSQL | DynamoDB | AWS | TypeScript WHY PERPLEXITY IS DIFFERENT - Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. - Ownership. You identify the problem, design the solution and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. WHAT YOU'LL DO - Evaluate frontier models against real user tasks, identify useful behaviors and failure modes, and turn the most promising advances into production agent systems. Own the lifecycle from rapid prototyping and evaluation through launch, monitoring, and iteration. - Improve agents’ ability to plan, use tools, manage context, recover from errors, and complete long-running tasks reliably. - Apply state of the art ML and LLM techniques to design scalable agent capabilities such as skills, plugins, artifact generation, tools integrate and use, auto-research, and multi-agent collaboration. Shape the architecture, abstractions, and product experiences that enable both users and agents to compose increasingly sophisticated solutions for real-world tasks. - Own agent behavior and capabilities end-to-end, from user-facing products and interfaces to backend services. Define offline and online evaluations for task completion, correctness, safety, latency, cost, and user satisfaction. Iteratively improve across models, prompts, harnesses, and products for different problem spaces. - Build secure, observable, and reliable agent systems, including permissions and safeguards for sensitive actions. Develop tracing, replay, and monitoring infrastructure that makes agent failures reproducible and actionable. - Collaborate closely with PM, Data Science, Research, to identify high-impact opportunities in understanding and validating emerging model capabilities, and turn complex agent behaviors into simple, reliable product experiences. - Apply relevant advances in models, inference, evaluation, and agent architecture when they produce measurable improvements in production performance. Set technical direction on ambiguous problems and raise the bar through design reviews, mentorship, and technical leadership. QUALIFICATIONS - Typically 6+ years of professional software engineering experience, with a track record of building and owning robust AI-powered, large-scale, user-facing or data-intensive products. Exceptional candidates with less experience and an outstanding record of impact are encouraged to apply. - Strong software engineering fundamentals, with experience building and operating AI/ML products, backend services, or distributed systems at scale. - Experience owning the AI product lifecycle, including data analysis, rigorous evaluation, production monitoring, and iterative improvement. Able to define metrics and use production data and user feedback to guide decisions. - Practical experience in one or more relevant areas, such as agent harnesses, tool use, context engineering, model evaluation, browser automation, or long-running task execution. - Strong product judgment and execution: you can translate ambiguous user needs into applied AI or ML problems and ship durable solutions with measurable user impact. - Genuine interest in frontier AI capabilities, agent systems, and excitement for rapidly exploring, evaluating, and productizing new model behaviors. NICE TO HAVE - Experience with LLM context engineering or harness engineering, experience with subagents, coding assistants, long-running or autonomous task execution. - Deep familiarity with the strengths and limitations of current model families across reasoning, tool use, context management, and long-horizon tasks. - Experience building agent permissions, safeguards, evaluation infrastructure, or production observability systems. - Experience with mid-training, post-training, or reinforcement learning for frontier or open-source models, along with a strong understanding of model strengths and limitations across reasoning, tool use, context management, and long-horizon tasks. - AI/ML research experience demonstrated through publications, open-source contributions, or other meaningful research impact. - Time spent at a fast-growing startup or on a high-ownership engineering team.

Location: New Delhi WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. The Role: This is a highly unique opportunity for a Data Scientist to join a new and rapidly growing intraday team. In this role you will partner with our close-knit team of quantitative researchers, data engineers, technologists and data sourcing colleagues to research, engineer, and validate quantitative signals derived from high-frequency equity market data across multiple global markets, while owning the full lifecycle of a signal, forming a hypothesis about what market behavior predicts, engineering it into a feature, validating it with data, and shipping it into a production research platform. This is a research-focused data science role with meaningful hands-on coding and implementing signals within our internal framework. Key responsibilities include: Research and engineer features from raw, high-frequency market data, translating market behavior hypotheses into quantitative signals. Implement signals within our internal simulation/backtesting framework, iterating between exploratory data analysis and framework-based implementation. Validate features through backtesting across historical data, checking behavior across different markets, regimes, and edge cases (e.g., market open/close, low-liquidity periods). Collaborate with research and engineering teams to align on implementation approaches, validation standards, and research decisions. Explore new and existing data sources to identify candidate signals worth developing further. Becoming a domain expert on different deep learning and machine learning applications for high frequency data, analyzing & understanding the underlying dynamics, market microstructure and behaviors within the data. Develop insights based on the data and collaborate with the research team to generate tradable Developing the utility tools that can further automate the software development, testing and deployment workflow. What You’ll Bring: Strong academic background – minimum of a bachelor’s degree in a technical or quantitative field. Strong data science background, with experience turning noisy, real-world data into validated, well-behaved signals or models. Rigorous quantitative programming skills, with the discipline to write accurate, production-quality, and performance aware code, including low-latency implementations where needed. Prior experience with C++ is a plus. Working knowledge of financial markets and how trading/market data behaves, or strong aptitude to learn it quickly. Prior market microstructure knowledge and experience with dark pools, trading and exchange data is a plus. Practical experience with and theoretical understanding of deep neural networks and other machine learning techniques in high frequency domain is a plus. Comfortably making pragmatic modeling tradeoffs under ambiguity while clearly articulating the reasoning behind them with data. Exceptional analytical & problem-solving abilities, with a strong attention to detail. By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. Copyright © 2025 WorldQuant, LLC. All Rights Reserved. WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.

Location: Cairo, Egypt Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a curious, tech-savvy and creative Finance Process Automation Intern to join our Finance team in Cairo. This is not a traditional accounting internship. We are looking for someone with a background in IT, Technology, Engineering, Business Information Systems or a related field who is interested in understanding how finance processes work and finding smarter, more efficient ways of doing them. You will work closely with the Finance team across the MENA and Africa regions, supporting the transformation of existing reconciliation, reporting and operational processes through technology, automation and improved systems. What you'll do Review existing Finance processes, particularly around revenue recognition, partner relationship management and reconciliations , and identify opportunities for improvement. Help the Finance team move away from manual Excel- and BigQuery-based processes towards more efficient and automated solutions. Support the implementation and adoption of new reconciliation tools, ERP systems and AI-assisted solutions . Analyse data received from partners and third parties and help identify discrepancies, gaps and opportunities for process improvement. Explore ways to automate recurring reports, templates and other manual Finance activities. Help design and improve processes so they can be replicated across other markets and regions. Work with Finance and other internal teams to understand existing workflows and translate them into practical system or automation improvements. Document processes and contribute to creating a roadmap for future process improvements and regional expansion . Bring fresh ideas and challenge existing ways of working where a more efficient approach may be possible. Support the team with day-to-day Finance activities where required, while maintaining a strong focus on process improvement and automation. What you need for this role Currently pursuing an undergraduate degree, preferably in your senior/final year . Studying IT, Technology, Engineering, Business Information Systems, Computer Science, or a related discipline . Strong interest in technology, systems, automation, data and process improvement . Basic understanding of Finance or Accounting concepts. You do not need to be an Accounting major, but should understand fundamental concepts such as debits, credits and accruals . Comfortable working with data and systems, with good general system knowledge. Strong analytical and problem-solving skills. Creative mindset with the ability to think outside the box and challenge existing processes. A self-starter who can take a problem or situation and think through possible solutions independently. Strong communication and interpersonal skills, with the ability to work effectively with Finance and cross-functional teams. Fluent in English. Comfortable working in a flexible, hybrid environment. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You'll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you!     “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH       We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Lagos, Nigeria Who We Are We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience. The Role Are you inherently curious about our customers? Do you constantly ask “why” behind the data? The Market Intelligence & Insights team is expanding, and we are looking for a highly analytical and customer-obsessed team member to join us as a Market Intelligence & Insights Analyst. In this role, you will work directly with the MI&I Manager to uncover the trends, behaviors, and competitive forces shaping the Nigerian fintech landscape. No prior formal market research experience is required. We will teach you the methodologies, tools, and science of research. What you need to bring is a deep understanding of the business, a passion for solving problems, and an eagerness to learn both quantitative (numbers-driven) and qualitative (people-driven) research. What You Will Do • Assist in the design, scripting, and deployment of customer surveys to measure satisfaction, product usage, and market trends • Help organize and eventually conduct customer interviews, focus groups, and usability tests to understand the “why” behind customer behaviors • Learn to analyze raw data, including survey results and internal metrics, to identify patterns and translate them into actionable insights • Monitor the Nigerian lending and fintech landscape to track competitor products, campaigns, and market positioning • Co-create visually engaging and easy-to-understand reports and presentations for cross-functional teams including Product, Marketing, and Management • Support end-to-end research projects that influence business decisions and strategy Requirements What You Bring Experience & Background • Experience in Customer Experience, Data Analytics, Product, Operations, or related areas is an advantage • Strong understanding of the company’s products, customer base, and operations • No prior formal market research experience is required Skills & Competencies • Insatiable curiosity and a strong desire to understand customer behaviour and market trends • Analytical empathy with the ability to connect data to real customer experiences • Strong written and verbal communication skills with the ability to simplify complex ideas • Strong business acumen and problem-solving ability • High attention to detail and strong organizational skills • Comfortable with basic data manipulation tools such as Excel or Google Sheets • Eagerness to learn quantitative and qualitative research methodologies This Role Is Ideal for You If: • You enjoy asking questions and uncovering insights behind customer behaviour • You are analytical but also customer-focused • You enjoy learning and developing new strategic skills • You are excited about influencing business decisions through research and insights You May Not Enjoy This Role If: • You prefer routine work without exploration or analysis • You struggle with interpreting data or identifying patterns • You are uncomfortable communicating insights or presenting findings • You are not interested in understanding customer behaviour or market dynamics Benefits What’s In It For You: • Opportunity to transition into a strategic, insight-driven role within the business • Hands-on mentorship and exposure to market research methodologies • Opportunity to build highly valuable skills in consumer psychology, data analysis, and market strategy • Exposure to cross-functional teams and business decision-making processes • The chance to directly influence future products, campaigns, and customer experience initiatives • Competitive compensation and growth opportunities within a fast-paced fintech environment

Location: The Netherlands; Portugal; United Kingdom; Spain; Germany Workplace: Remote NOTE: This position can be remote in any EMEA country ClickHouse has a hiring presence. We are hiring talented Full Stack Software Engineers for our Control Plane team. The team focuses on great user experience, seamless, automated, and scalable cloud infrastructure deployment, and lifecycle management. We build and maintain the Cloud Console—a sophisticated web application that lets users manage organizational resources such as database services and user access, run queries through a powerful SQL IDE, explore data with interactive dashboards, and monitor system performance. If you’re excited about creating robust cloud platforms, this team could be a great fit. What will you do? - Design and deliver a scalable, highly available, resilient, and secure cloud-base infrastructure. - Collaborate with cross-functional teams to define, design, and ship application features. - Ensure the performance, quality, and responsiveness of applications and infrastructure. - Identify and correct bottlenecks and fix bugs. - Help maintain code quality, organization, and automation. - Participate in code reviews and contribute to a culture of continuous improvement. About you: - 6+ years of software engineering experience, including 3+ years in cloud computing (AWS, Azure, or GCP) or platform engineering. - Strong proficiency in Typescript, Node.js and React. - Familiarity with RESTful APIs and JSON. - Understanding of fundamental design principles for scalable applications. - Proficient understanding of code versioning tools, such as Git. - Excellent communication and collaboration skills. Preferred Qualifications: - Experience with ClickHouse - Knowledge of CI/CD pipelines - Previous experience in developing analytics or data-intensive applications Nice to Have: - Experience with Auth0, or similar integrations - Monorepo experience (Yarn workspaces, TurboRepo, Nx) - Previous work on developer tools, IDEs, or BI platforms - WebSocket/real-time features PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Macedonia; Georgia; Moldova; Romania; Greece; Croatia; Kosovo; Serbia Workplace: remote In 2017, Belkins started as an appointment-setting agency with just one service offering. Fast-forward to today, and we've transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running, we’ve been the top appointment-setting agency, achieving amazing results across 50+ industries worldwide.   Our results speak for themselves: with over 1,000 clients and a global portfolio, we’ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent. We’re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized, omnichannel strategies, we turn opportunities into real success. Joining Belkins means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence. We are looking for a results-driven SDR to join our intake pod - the team that runs new clients through their first three months at Belkins. Each pod is built around an Account Strategist who owns client strategy through the pilot, supported by a Delivery Lead, Content Strategist, Researcher, and Email Deliverability Specialist. This structure means the technical side of outreach is handled for you - your focus is on calling and converting prospect responses into booked appointments.   You will work across multiple pilot-stage client projects at once (typically 3-4), running high-volume cold calling via power dialer and personally managing all replies from automated email and LinkedIn campaigns. Because every account is brand new, the meetings you book in the first weeks carry extra weight - they're often a client's first real proof that the engagement is working. Things You’ll Be Doing: Cold Calling Running outbound calling campaigns via power dialer (Koncert) across multiple (3-4) pilot-stage client projects at once - every account brand-new, so there's no history to lean on and no slow ramp-up; Handling objections live, on the call, and steering each conversation toward a booked appointment, not just working through a script; Tracking connect rate and call-to-meeting conversion, flagging performance issues to your Account Strategist before they become a pattern - with only three months on the clock, a slow week can't go unnoticed. Reply Handling — Email & LinkedIn Personally owning every reply that comes in from automated email (Reply.io / Inbox AI) and LinkedIn (Expandi) campaigns -responding within 4–8 working hours, handling objections in writing, and nurturing prospects until they convert into confirmed meetings; Scheduling appointments and sharing meeting details with the team via Slack. Campaign Oversight & Reporting Monitoring key metrics across every project - connect rate, reply rate, conversion rate - as your own numbers, not someone else's dashboard. Feeding structured feedback to Research, Content, and EDS so lead quality and messaging actually improve, not just flagging that something isn't working. Keeping CRM hygiene tight in HubSpot and sharing a weekly recap your Account Strategist can actually use. What You Bring: 2+ years of outbound SDR experience with a strong cold calling background ; Fluent English - written and spoken - comfortable working across US and European time zones; Metrics-driven: you track your dials, connect rates, and conversion numbers and know how to improve them; Strong objection handling and a consistent track record of landing next steps; Comfortable working brand-new accounts with no track record yet, and able to manage multiple pilot-stage client projects in parallel without losing quality or pace; Reliable CRM hygiene and disciplined follow-up across all open threads; Self-starting and proactive - you hold your pace without needing external pressure. How We Hire: Recruiter Interview (~30 minutes) — with Yuliia or Inna. Practical Task (~60–90 minutes) — a written exercise covering outbound thinking, objection handling, and lead prioritization. Hiring Manager Interview (~45–60 minutes) — a conversation with the SDR Enablement Manager covering the details of your work, performance analytics, and a live cold-call roleplay. Final Interview (~60 minutes) — with the Managing Director and HR Business Partner to assess company fit and explore your values and working style. Offer & Onboarding — if it's a yes, we move fast. *We may use AI tools to support parts of the hiring process. Final decisions are made by humans. Contact us for information on data processing. At Belkins, we care deeply about our team members, and we prove it through: Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise. Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused. Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp. Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being. Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. Global Sync: We align with U.S. holidays to keep our global teams in sync. Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.

Location: Hong Kong Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: Hong Kong Type: Full time Reports to: Sr. Director, Design The Role As our Senior Designer, you will drive the visual direction of motion games and other experiences on the Nex platform, balancing hands-on design with creative leadership. This role is ideal for a senior creative who wants to define art direction while still staying close to execution and raise the bar for visual quality. You’ll work with the Senior Director of Design to shape digital products that are distinctive, playful, and remarkable in the world of family entertainment. What You’ll Do Define and uphold Nex’s visual language across game studio projects, from original Nex IPs to external partnerships. Elevate the standard across projects by pushing for craft excellence and innovative ideas. Establish clear benchmarks, style guides, and design review processes to ensure consistent, polished execution throughout the team. Collaborate with Engineering, Publishing, and other teams on the production and promotion of our games. Help cultivate a strong Design team culture and share creative leadership responsibilities through feedback and coaching efforts, in coordination with the Senior Director of Design. What You’ll Bring 5+ years of experience. We welcome candidates with a strong background in communication design and art direction. Video game industry experience is a plus but not required. Excellent taste and attention to detail across design disciplines, from typography to layout, color, composition, and motion. Strong creative point of view, and the ability to bring others along through clear communication. Desire to make something distinctive, playful, and remarkable. Challenge the team to question established trends and conventions when appropriate. Ability to execute hands-on work at a high level. Ability to balance priorities and maintain standards across multiple projects in a fast-moving environment with evolving priorities. Candidates with more experience may be considered for the Associate Art Director position We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Pasir Gudang, Malaysia Our Client Our client is a Singapore-based multinational food and beverage company specializing in the production and distribution of instant beverages, particularly coffee mixes and non-dairy creamers. With a strong presence across Asia, Eastern Europe, and other emerging markets, the company focuses on delivering affordable, mass-market products while continuously optimizing cost efficiency and product formulations. Its operations are supported by manufacturing facilities, including in Malaysia, and it actively competes with Chinese producers by exploring innovations in ingredients and production processes to maintain competitiveness in pricing and quality. Key Responsibilities 1. Purchasing & Sourcing Develop purchasing plan based on production requirements Source and evaluate new suppliers and alternative materials Monitor market trends and raw material prices to support purchasing decisions 2. Supplier & Cost Management Manage supplier relationships and evaluate supplier performance Identify cost-saving opportunities Ensure supply continuity and mange potential supply risks Develop alternative suppliers for key materials 3. Monitor inventory levels and purchasing requirements 4. Ensure compliance with procurement SOPs and documentation requirements 5. Lead the procurement team to achieve departmental KPIs, cost-saving targets and operational targets 6. Work closely with Planner, Production, QA, R&D, Finance and other departments 7. Prepare procurement reports and provide updates to Management Requirements Degree in Supply Chain Management, Procurement, Business or related discipline Minimum 5-8 years of experience in procurement, supply chain, preferably in a manufacturing environment At least 2-3 years of experience in a supervisory or managerial role Good understanding of raw materials purchasing, inventory management, and supply planning Strong analytical and problem-solving skills Detail-oriented with good record-keeping and documentation skills Good communication and cross-functional coordination skills Good command of written and spoken English

Location: Atlanta, GA (Hybrid) The Position CallRail is looking for a Product Manager to join our team that supports our core integrations, public API and webhooks products . This is a build role. You’ll ship net-new integrations with platforms our customers depend on — automotive and healthcare tools, scheduling systems, workflow platforms like Zapier — and you’ll deepen the ones we already have. You’ll also own the shared service and framework those integrations run on, and the developer-facing API and webhook surface that thousands of customers and partners build on top of. The other half of the job is keeping the ecosystem healthy. Integrations break in ways ad campaigns don’t, and you’ll be the person who decides what gets fixed first. That means working shoulder to shoulder with Support, Sales, and Marketing — they hear about problems before dashboards do, they know which integration is blocking a deal, and they need you to tell them what’s coming and when. This role suits a hands-on, technically fluent PM who wants to ship real integrations, cares about customer product experience, and works in an environment where AI is a daily tool rather than a talking point. What You'll Do Build and deepen integrations Ship net-new core integrations — new verticals like automotive and healthcare, scheduling and workflow platforms, and the partners our roadmap calls for next. Deepen existing integrations past MVP: fill functional gaps, expand data coverage, and make the ones customers already rely on genuinely good. Own the shared service and framework every integration inherits — data sync, authentication, error handling, and retries — and the tooling that makes the next integration cheaper to build than the last. Own the integrations UI and library: how customers discover, connect, configure, and troubleshoot what we’ve built. Own the API and webhooks Own CallRail’s public API and webhooks as a product, not a byproduct: new capabilities, versioning strategy, deprecation paths, and the developer experience around them. Drive parity between our API and webhooks so developers get consistent data and behavior regardless of how they consume it. Own API documentation, the developer dashboard, and the administration and billing experience for API access. Define and monitor the health metrics developers actually feel — latency, error rates, rate-limit behavior, webhook delivery reliability — and act on them. Prioritize and triage Own the integrations bug queue. Triage incoming issues, and make the reliability work that keeps the ecosystem healthy visible and scheduled rather than invisible and endless. Make the call on sequencing net-new work against fixes and migrations, and be able to explain that call to anyone who asks. Close the loop with Support — build the intake path that turns ticket patterns into prioritized work, and give them the answers and workarounds they need in the meantime. Keep Sales and Marketing ahead of the roadmap: what’s shipping, what’s fixed, what’s still broken, and what they can confidently sell and promote. Cross-functional Write clear, actionable epics, user stories, and acceptance criteria with real technical context and edge cases identified up front. Lead discovery with customers, developers, and internal teams to validate problems before scoping solutions. Partner with Marketing, Sales, and Customer Experience on launches, enablement, and adoption. Represent core integrations and the API in planning cycles and cross-functional initiatives. What You'll Need 3-5 years of product management experience , including meaningful time on integrations, APIs, developer tools, or platform-oriented work. Background in marketing tech, communications tools, or call tracking ecosystems. A track record of actually shipping B2B SaaS integrations end to end — not just governing a platform others built on. Strong technical fluency. You read API documentation comfortably, reason about data models and auth flows, understand webhooks and event delivery semantics, and can scope edge cases with engineers without needing a translator. Hands-on experience with public or partner APIs — REST, OAuth, versioning, rate limiting, pagination, and webhook reliability patterns. Demonstrated fluency with AI tools (Claude or similar) in your actual day-to-day product work. Comfort working directly with Support, Sales, and Marketing — turning their signal into prioritized work and keeping them informed without being asked twice. Comfort with the unglamorous half of integration work: bugs, migrations, and reliability — and the judgment to prioritize it against net-new. Ability to prioritize clearly across business goals, customer needs, and technical feasibility, and to explain your reasoning to both engineers and executives. Experience in Agile teams working closely with engineers and designers. Excellent written communication. Integration decisions live or die by how well they’re documented. Familiarity with tools we use: Jira, Confluence, Miro, Looker, Fullstory, Figma. Nice to Have Experience building or scaling a developer platform, API program, or developer portal. Experience with vertical software ecosystems — automotive, healthcare, home services, or legal. Experience with MCP, agent frameworks, or designing APIs intended for AI consumption. Working With AI at CallRail AI is core to how our product team operates, and we expect it to be core to how you operate. We use Claude across discovery, spec writing, data analysis, prototyping, and internal tooling, and we’re actively building AI capabilities into the product itself. In this role you will: Use AI daily as a working tool — clustering support tickets to find the real bug patterns, drafting and pressure-testing specs, exploring API data, and building throwaway scripts and prototypes to answer questions faster than a meeting could. Build your own leverage rather than waiting for it — writing Claude skills, agents, and internal workflows that make you and your team faster. Think about CallRail’s platform as something AI agents will consume, not just humans. MCP servers, agent-friendly API design, and tool-calling patterns are increasingly part of what a modern integrations platform is expected to offer, and you’ll help shape our point of view there. Stay genuinely current. The tooling changes every few months, and we want someone curious enough to keep up and pragmatic enough to know when a new tool actually helps. We’re looking for evidence that you’ve already changed how you work because of these tools — not just enthusiasm about them. If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.