Вакансии

Команда проекта занимается поддержкой и развитием системы маркетинговых коммуникаций — работа над платформой для взаимодействия с корпоративными клиентами: разработка и оптимизация бэкенд‑части приложения, доработка и создание интеграционных сервисов и микросервисных компонентов.

Реализация и внедрение нового функционала Apache Superset. Реализация и внедрение утилит для автоматизации экспорта-импорта ассетов Apache Superset.

• Разрабатывать и поддерживать мобильные приложения на React Native; • Участвовать в развитии web-приложений на React;

Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD Step into the driver's seat of the high-octane engine that powers Docebo’s enterprise automation platform! In this role, you will architect, build, and scale business-critical backend systems in Go and PHP that seamlessly onboard millions of users. You'll serve as the primary technical advisor and force multiplier for our product and engineering teams, solving complex automation logic while directly elevating the technical craft of those around you. If you get excited by high scale, deep architectural ownership, and making a massive impact on enterprise-grade software, your next great journey starts right here! ⚡ THE DAY-TO-DAY - Lead the Charge: Drive complex, multi-sprint technical initiatives from initial spark to seamless deployment while staying ahead of scope, dependencies, and risks. - Architect for Scale: Design and operate high-performing, resilient backend services using Go, PHP, AWS, Kubernetes, DynamoDB, PostgreSQL, and MySQL to effortlessly handle millions of users. - Write Exemplary Code: Craft clean, elegant Go code for our newest automation features while actively maintaining and leveling up our core PHP services. - Elevate the Craft: Conduct thoughtful code reviews, lead technical design discussions, write clear architectural design docs, and establish SLOs to keep our incident rates low. - Multiply Team Impact: Mentor and pair with engineers, guiding their career growth, while acting as a trusted partner to Product and Design to shape our product roadmap. - Tackle Complex Challenges: Balance long-term strategic roadmap delivery with Tier-1 customer escalations and technical debt, diving in to troubleshoot mission-critical issues across the stack. 🛠️ YOUR SUPERPOWERS - Backend Mastery: 4-8 years of software engineering experience with deep expertise in Go and performance-driven batch processing systems, ideally paired with working knowledge of PHP. - System Design Genius: Proven track record of designing, building, and operating scalable microservices, distributed systems, and domain-driven architectures at enterprise scale. - Cloud & Infrastructure Expertise: Advanced, hands-on experience with AWS, Kubernetes, infrastructure as code, and data stores like DynamoDB, PostgreSQL, and MySQL. - Reliability & Observability Guru: Deep understanding of testing strategies (unit, integration, E2E) and modern observability platforms like Datadog to manage incidents and protect long-term system health. - Strategic Force Multiplier: Outstanding ability to mentor teammates, communicate complex technical trade-offs to non-technical stakeholders, and make sound decisions under uncertainty. - Timezone Anchor: Based in Canada to deliver seamless, sustainable timezone coverage for our North American enterprise customers alongside our Italy-based engineering team. 🌟 BONUS POINTS - Cross-Stack Versatility: Strong knack for jumping into moderate complexity tasks outside your primary domain to unblock cross-functional engineering teams. - Continuous Improvement Champion: Passion for driving engineering-wide initiatives, whether standardizing deployment patterns, refining testing practices, or bringing emerging technology innovations into the fold. 🗺️ OUR INTERVIEW PROCESS Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned. Step 2: A 60-minute video call with the hiring manager and a senior software engineer, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity. Step 3: Technical Deep Dive & System Design Discussion with key members of the Product Engineering team. Step 4: Final conversation with Engineering Leadership to discuss vision, values, and team alignment. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: Warsaw, Poland; Spain; Serbia; Thailand; Portugal Social Discovery Group (SDG) - is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for a Generative AI Designer for one of our investment products . Your main tasks will be: Generate high volumes of photorealistic images and videos using AI tools; Manually refine and retouch images to a level indistinguishable from real photography; Build simple automations and scripts for batch image generation and processing; Collaborate with the creative team to develop visual concepts that align with our brand and campaign goals; Maintain consistent visual quality and style across all assets; Stay up to date with the latest in AI image generation and editing technologies; Develop and maintain internal guidelines for image realism and editing best practices. We expect from you: Proficiency with AI image and video generation platforms; Advanced photo editing and retouching skills in Photoshop or equivalent; Strong understanding of light, shadow, texture, and composition; Familiarity with image detection tools and how to bypass detection; Deep understanding of prompt engineering and AI model limitations; Vibe coding is desirable but not required. What do we offer: REMOTE OPPORTUNITY to work full time; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences and meetings ; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for merch, team building activities, massage certificates, etc. Sounds good? Join us now!

Ищем студентов и начинающих разработчиков, готовых развиваться в backend-разработке на Java. * Знание Java 17+.

- Разработка и развитие функционала корпоративной AI-платформы; - Создание интерфейсов для работы с LLM, AI-агентами, файлами и базами знаний;

Задачи: — Разрабатывать и поддерживать микросервисы на Go — Участвовать в проектировании архитектуры системы и взаимодействии между её компонентами — Оптимизировать производительность и повышать надёжность разрабатываемых сервисов — Осуществлять мониторинг и обеспечивать стабильность систем — Разрабатывать модульные, функциональные и end-to-end тесты — Участвовать в code review Требования: — Опыт коммерческой разработки на Go от трёх лет — Понимание принципов построения распределённых систем — Умение писать читаемый, поддерживаемый и тестируемый код — Знание принципов безопасности веб-приложений — Опыт работы с реляционными и нереляционными базами данных — Опыт работы с брокерами сообщений — Опыт использования observability-инструментов (метрики, трейсы, логи) — Опыт работы с Git и CI/CD-инструментами — Опыт работы с Docker и контейнерными технологиями MAX — это цифровая платформа от VK, в которую интегрированы мессенджер, мини-приложения, нейропомощник, платёжный сервис и конструктор чат-ботов. Вместе мы делаем суперприложение, которое будет закрывать любые повседневные задачи человека: от звонка другу и просмотра погоды до оплаты парковки, записи в поликлинику и бронирования столика в ресторане. Работа возможна удалённо.

• Понимание технологии PKI и принципов работы аккредитованного УЦ. • Практический опыт разработки сервисов УЦ, включая личный кабинет и интеграции со СМЭВ.

Задачи: — Развитие и поддержка IT-инфраструктуры в высоконагруженном гео распределенном проекте — Обеспечение бесперебойной работы инфраструктуры и сервисов — Сопровождение bare-metal кластеров Kubernetes — Сопровождение кластеров ClickHouse, Kafka, PostgreSQL, Aerospike — Автоматизация процессов — Обнаружение потенциальных проблем и участие в создании решения по их устранению — Поиск, тестирование и внедрение новых решений, помогающих оптимизировать текущие процессы и повысить качество предоставляемых услуг Требования: — Опыт администрирования Linux серверов — Опыт администрирования Kubernetes — Опыт администрирования ClickHouse, PostgreSQL, Redis — Опыт работы с брокерами сообщений (Kafka) — Понимание принципов Infrastructure as Code (IaC) — Опыт работы с Prometheus stack — Опыт работы с ELK/EFK — Опыт работы с Aerospike (будет плюсом) — Опыт использования GitLab CI (будет плюсом) — Опыт автоматизации с помощью Ansible (будет плюсом) — Владение любым языком программирования или скриптовым языком (Python, Bash, Go и др.) (будет плюсом) Условия: — Полная занятость (full-time) — Отсутствие дресс-кода и бюрократии — Рабочий ноутбук на выбор: Mac или PC — Покупка билетов до Кипра за счёт компании — Помощь с переездом семьи из любого региона — Рабочая виза для сотрудника и гостевая виза для членов семьи — Предоставление жилья на первый месяц — Медицинская страховка и мобильная связь — Бесплатные обеды и напитки — Всегда полные корзины фруктов и всяких вкусняшек в офисе — Бесплатные курсы английского и греческого языков — Оплата занятий спортом — Частичная оплата школ и детских садов

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Staff Engineer - Satellite Communications - Location: Espoo, Finland - Department: Fleet Control and Satellite Communications - Reports to: Director, Fleet Control and Satellite Communications - Employment type: Permanent - Workplace model: Hybrid. 3 days a week at the office - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As a Staff Engineer in Satellite Communications, you will own the satellite-to-ground link, the core communications protocols, and the end-to-end transmission of data from ground stations to customers. Trend is that our constellation produces an increasing volume of data and we want it down faster and more reliably. As we scale, the communications link sets the limit on what we deliver and how fast customers receive it. You'll own the end-to-end communication stack: the satellite-to-ground link (X-band, Ka-band and S-band), the underlying protocols used, and the transmission of data from ground stations to customers. Today these decisions are spread across several teams. This role brings them under one technical owner. The work sits where software meets physics. On one side are link budgets, modulation and coding, and spectrum constraints; on the other are schedulers, distributed systems and production operations. The hardest problems live where the two meet. You own what you build, from design to production, across a stack that combines cloud, on-prem and real hardware. Our engineering culture is AI-positive, with active use of copilots and LLMs to improve speed, code quality and productivity. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Own the architecture of the satellite-to-ground link acrossX-band and Ka-band payload downlink and S-band command and control - Measure what the constellation delivers against its theoretical capacity, and lead the work that closes the gap - Design how data moves from ground station to customer, including latency tiers and delivery accounting - Build alongside software engineers, contributing code and reviews, not only architecture documents - Lead technical initiatives across team boundaries and align teams on link and data path decisions - Grow satellite communications expertise across the domain through mentoring, design reviews and shared standards WHAT WE'RE LOOKING FOR MUST HAVES: - Communications engineering on at least one flown mission, including personally diagnosing an anomaly on a live satellite. - High-rate payload downlink experience in X-band or Ka-band, beyond S-band command and control - Ability to build and defend a link budget: EIRP, G/T, Eb/N0, margin, rain fade, elevation constraints - Practical CCSDS knowledge: transfer frames, virtual channels, synchronisation and channel coding, file delivery - Experience owning how data moves from a ground station to where it is consumed, with latency and completeness guarantees - Hands-on coding in Python, Go, C++ or similar; you ship code, not just designs. NICE TO HAVES: - Active use of AI-assisted development tools (e.g., copilots, LLMs) to improve productivity, code quality, and problem-solving - Fleet-scale contact planning and scheduling across commercial ground station networks, especially leased third-party capacity - DVB-S2/S2X with adaptive coding and modulation - Delay-tolerant networking, or other store-and-forward file delivery with completeness accounting - SDR and DSP work: GNU Radio, FPGA or RFSoC, including personal or open-source projects - Awareness of spectrum regulation and coordination. We have a separate spectrum licensing team, so this is a plus rather than a requirement APPLICATION PROCESS - TA Partner Screen Call (30 min) - Hiring Manager Interview (90 min) - Technical Interview (120 min) - Values and Fit Interview (60 min) - Final interview with SVP of Engineering (60min) WORKING AT ICEYE At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we'll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: We are looking for an experienced Senior Data Engineer to design, develop and operate trusted, scalable data solutions that power decision-making and transformation across Sony Interactive Entertainment (SIE). Working within Player Data Engineering, you will build reusable data pipelines, integration services and curated data products for business domains including Commerce, hardware, game play, products and services, and accounts. This is a hands-on senior individual contributor role. You will partner with engineering, platform, product and business teams. Take end-to-end ownership of complex solutions and raise engineering standards through technical leadership and mentoring. You will help create reliable, governed and AI-ready Player data foundations. What you'll be doing: Design, deliver and maintain Player data solutions Design, build, test and maintain robust batch and near-real-time data pipelines and ETL/ELT workflows across Player data systems, APIs, Snowflake Db and cloud data environments. Develop reusable, well-documented data models and domain-aligned data products, translating complex business logic into reliable engineering solutions. Lead technical design for assigned initiatives, evaluate trade-offs, and ensure solutions are scalable, secure, maintainable and cost-effective. Own quality, reliability and operations Own solutions throughout the engineering lifecycle, from requirements and design through deployment, monitoring, incident resolution and continuous improvement. Implement automated testing, data validation, reconciliation, lineage, observability, alerting and operational runbooks. Apply engineering practices including version control, code review, CI/CD, infrastructure automation and appropriate change controls; improve performance and platform efficiency. Provide technical leadership and collaborate Mentor engineers, lead technical reviews and contribute to shared patterns, coding standards and communities of practice. Partner with TPM’s, business stakeholders, architects, security, governance, analytics and platform teams to clarify requirements, dependencies and data ownership. Proactively identify delivery risks, technical debt and cross-team dependencies; communicate progress, options and recommendations clearly. Enable trusted data for analytics, planning, automation and AI use cases while respecting privacy, security and access controls. What we're looking for: Typically 5+ years of professional data engineering or software engineering experience, including ownership of complex production data solutions. Experience designing data pipelines and transformations using modern ETL/ELT tools and frameworks, such as dbt, Ab Initio or equivalent technologies. Solid experience with cloud data platforms and warehouses, particularly Snowflake; knowledge of data modelling, dimensional design and data product principles. Experience with orchestration, Kubernetes, Git-based workflows, automated testing, CI/CD, monitoring and troubleshooting production data services. Understanding of data security, access management, data quality, governance and regulatory considerations in enterprise environments. Experience leveraging AI coding assistants, agentic workflows, and AI-driven development tools to accelerate engineering productivity and improve code quality. Familiarity with building or integrating AI agents into data engineering workflows would be a strong plus. Ability to influence technical decisions, mentor peers and communicate effectively with engineering and non-technical stakeholders. Bachelor’s degree in a relevant discipline or equivalent practical experience. Desirable Experience Strong hands-on SQL and Python skills, with experience in distributed data processing using PySpark and/or Databricks. Experience with AWS services, APIs, event-driven integration and infrastructure as code. Exposure to AI/ML data preparation, data observability, metadata management and modern data governance practices. Experience working with globally distributed teams and supporting cross-functional transformation programs. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We're looking for a promising new Product Manager Intern who is excited about gaining hands-on experience in a friendly and fast-paced environment. At 1Password, the Product Management organization plays a key role to ensure our products and features solve the most important customer problems. As a Product Manager Intern, you will work closely with development, design, and other functions to deliver solutions that have both customer and business value. The End User Experience team is responsible for the daily activities of users across B2C and B2B. We are also stewards of the Family Organizer role. This is a MASSIVE surface area to cover and a huge opportunity for someone looking for a challenging new role. We'll help you gain valuable experience and realize your potential as a product manager, and hope that you'll leave us with a passion for learning, some new friends, and the self-confidence to take on whatever comes next. This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027. What You Can Expect: - Develop deep customer empathy through interviews, research, and data analysis - Work closely with your counterparts in development and design to scope and deliver impactful features - Assist in gathering new evidence of problems in the customer base and market - Represent Product Management in various meetings such as agile ceremonies - Perform research on competition and trends as needed - Use and help mature the implementation of our Product Management processes and tooling, particularly with AI What we're looking for: - Confidence: A willingness to take on new challenges, and see them through to completion. - Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them). - Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are. - Teamwork: We work together, and succeed as a team! Bonus points for: - Experience writing and refining detailed requirements. - An understanding of general technologies, coding tools, and leveraging AI - Exposure to Pragmatic Marketing or other Product Management frameworks. - Personal experience using 1Password (or other password managers). Our culture  At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.  You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.  We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to remote work  We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.  How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:  🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term) 💖 Company-wide wellness days (1 per quarter)  🌎 Employee-led inclusion and belonging programs and ERGs 🏠 Remote-first environment 🏆 Peer-to-peer recognition through Bonusly 💡 1Password University access and learning sessions 🥳 Monthly internship events and socials 1Password is part of  Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can! You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Developer Interfaces builds the tools developers and AI agents use to work with 1Password from code. We own the 1Password CLI and we are building out the SDKs and the public developer API experience. Our goal is to make every one of those surfaces feel like one product that is fast, consistent and secure by default. The work sits where developer experience meets security, so the problems are real and the bar for correctness is high. This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027. What You Can Expect: - Ship features and fixes in the 1Password CLI, written in Go and Rust, that developers use every day in terminals, scripts and CI pipelines. - Measure and improve CLI and SDK performance with benchmarks and usage data. - Write a short design doc before you build, get feedback from senior engineers, then carry the work through code review, testing and release. - Learn how a security company builds developer tools, from authentication flows like OAuth to handling secrets safely. - Use AI coding tools with judgment. You review and verify what they produce, and you own every line you submit. What we're looking for: - Confidence: A willingness to take on new challenges, and see them through to completion. - Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them). - Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are. - Teamwork: We work together, and succeed as a team! Bonus points for: - Experience with Go or Rust - You built a CLI, library or API that other people actually used - Familiarity with OAuth 2.0 or other authentication flows - Experience with developer docs, OpenAPI specs or static site generators - Interest in how AI agents use developer tools Our culture  At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.  You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.  We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to remote work  We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.  How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:  🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term) 💖 Company-wide wellness days (1 per quarter)  🌎 Employee-led inclusion and belonging programs and ERGs 🏠 Remote-first environment 🏆 Peer-to-peer recognition through Bonusly 💡 1Password University access and learning sessions 🥳 Monthly internship events and socials 1Password is part of  Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can! You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. You’ll join our Credential Brokering team. We build and scale our newest platform that enables granular access for humans, agents and machines. This is a unique opportunity to contribute to the early stages of this new platform while it’s rapidly gaining traction. You’ll build reliable credential infrastructure that empowers all major runtimes, and help keep people in control of their access while they adopt AI. This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027. What You Can Expect: - You’ll participate in the entire software lifecycle and have opportunities to contribute ideas, build PoCs, take user- and partner feedback for our platform, and ship features and improvements in production. - Participate in the entire software development lifecycle. - Contribute ideas and build proofs of concept (PoCs). - Incorporate user and partner feedback into our platform. - Ship features and improvements to production. What we're looking for: - Confidence: A willingness to take on new challenges, and see them through to completion. - Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them). - Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are. - Teamwork: We work together, and succeed as a team! Bonus points for: - Back end development experience with Go or Rust. - Experience building developer interfaces and platforms; APIs enabling your developer customers to build new products on top. Our culture  At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.  You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.  We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to remote work  We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.  How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:  🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term) 💖 Company-wide wellness days (1 per quarter)  🌎 Employee-led inclusion and belonging programs and ERGs 🏠 Remote-first environment 🏆 Peer-to-peer recognition through Bonusly 💡 1Password University access and learning sessions 🥳 Monthly internship events and socials 1Password is part of  Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can! You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The IT Support team helps 1Password employees get the technology they need to do their best work every day. We combine hands-on troubleshooting with modern tools, AI, and workflow automation to resolve issues and elevate the overall employee experience. As an intern on our team, you’ll work alongside experienced engineers to learn how support operations run, tackle real user requests, and help build smarter, faster support workflows. This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027. What You Can Expect: - Ticket intake and routing: Review new Freshservice tickets for completeness, apply categories and priorities using established guidelines, and route requests to the appropriate technician or team. - Queue maintenance: Identify unassigned, aging, duplicate, or stalled tickets; follow up with ticket owners; and flag uneven workloads for the manager’s review. - Reporting and administrative support: Compile standard reports on ticket volume, backlog, SLA performance, and common request types; prepare summaries for team meetings while leverage AI toolkit. - Collaborating with people across the department like IT Engineering, Enterprise Systems, IT Operations, and the Workplace Technology teams. - User communication and follow-up: Acknowledge requests, collect missing information using approved templates, share status updates, and confirm whether users still need assistance. What we're looking for: - Confidence: A willingness to take on new challenges, and see them through to completion. - Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them). - Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are. - Teamwork: We work together, and succeed as a team! Bonus points for: - Organization and attention to detail: Keeps ticket information accurate, tracks deadlines, and follows through on outstanding tasks. - Clear, professional communication: Writes useful ticket notes, asks focused questions, and provides courteous updates to users and technicians. - Prioritization and sound judgment: Follows established urgency guidelines, recognizes when a ticket needs attention, and escalates appropriately. - Basic technical literacy and willingness to learn: Understands common workplace technology and can follow troubleshooting guides and learn Freshservice workflows. - Discretion and respect for access boundaries: Handles information carefully, follows documented procedures, and recognizes when a request requires additional discovery or authorization Our culture  At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.  You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.  We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to remote work  We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.  How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:  🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term) 💖 Company-wide wellness days (1 per quarter)  🌎 Employee-led inclusion and belonging programs and ERGs 🏠 Remote-first environment 🏆 Peer-to-peer recognition through Bonusly 💡 1Password University access and learning sessions 🥳 Monthly internship events and socials 1Password is part of  Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can! You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Наполнение SAFe-пайплайна: эпики, фичи, задачи с бизнес-ценностями, метриками влияния и кейсами обоснования. Разработка продуктово-бизнесовых дашбордов: заведение метрик, их отслеживание и цифровизация процессов.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward. We're looking for a Staff Conversation Designer to join in London and set the design direction for AI-powered support across Deliveroo, DoorDash and Wolt. You'll bring a strong AI fluency, technical practice, and editorial point of view to build and shape conversations powered by our LLM models: deciding what a conversation needs to say, what to leave out and how to make each exchange clear, useful, and worthy of people's trust. You'll shape the personality, voice, tone and experience principles that express our brands, local language and support philosophy. You will craft conversation specs, prompts, and evals, annotate data, and co-build the tools and harness that drives our experience. Success means fewer avoidable problems, better resolutions when help is needed, and stronger design practices that help teams deliver those outcomes consistently. What You’ll Be Doing Set support conversation strategy across support journeys, connecting what people need in the moment, what the business can promise, and what operations can actually do. Influence roadmaps with Product, Engineering and Operations, deciding where to invest, what to sequence first and how to balance quality, speed and impact. Design and maintain conversation flows . Lead proactive guidance, chat and voice experiences from definition through launch, anticipating needs to prevent or resolve problems before people ask for help. Create and maintain multi-turn conversation specs covering context, interruptions, changing intent, clarification, error recovery, fallback paths and human handoffs without repetition. Prototype new conversational experiences . Invent and test new conversational patterns, interaction paradigms, personas, and support experiences. Use LLMs and code to explore how people could ask for help, act on options and move between chat, voice and other interfaces. Work with Engineering to shape the information, actions, and human judgement these experiences need, using working prototypes and user feedback to decide what to pursue. Shape voice, tone and behaviour . Set the editorial direction for support conversations across brands, markets and modalities. Write and iterate on system prompts and persona definitions that express this direction through model behaviour. Make deliberate choices about wording, pacing and tone, adapting to local voices, policies and access needs while keeping conversations useful and promises accurate. Build evaluation datasets and testing plans . Establish how teams evaluate conversation quality before and after launch. Create evaluation datasets, testing plans and scoring rubrics to test conversation flows and model behaviour. Define annotation guidelines and annotate conversations for evaluation and model training, calibrating judgments so teams assess quality consistently. Combine these evaluations with research, performance data and reviews of hundreds of transcripts to improve accuracy, resolution quality and customer effort, and influence what the team prioritises. Design conversational safeguards . Identify conversational risks and define, implement and test guardrails. Address hallucinations, harmful or biased responses, and requests outside the service’s scope. Define how conversations protect sensitive information, stay within the system’s authority to act, and acknowledge uncertainty or seek human judgement. Raise conversation design capability . Help the wider Studio develop technical fluency and conversational judgement through mentorship, education and shared tools. Build reusable prompt guidance, evaluation tools and working practices with design and cross-functional peers, and lead their adoption across teams to improve conversation quality and inform product priorities. What You’ll Need to Thrive Work samples . Work samples showing strong editorial and conversational judgement, whether through conversational systems, content programmes or shipped products. Show your personal contribution, the direction you set, alternatives you explored and evidence of improved outcomes. We welcome different formats that make your thinking, execution and influence clear. Strategic leadership . Experience setting direction across teams and influencing product priorities, with examples of resolving ambiguity and making trade-offs between user needs, commercial goals and technical constraints. Editorial judgement . A strong editorial point of view, backed by excellent writing and editing. You can explain why a conversation needs a particular message, sequence or tone, cut what gets in the way and give others specific feedback that improves the work. Your background may be in editorial, content design, linguistics, product design or another discipline; what matters is how you apply that judgement to interactive experiences. Hands-on AI practice . Practical fluency with LLMs and code, demonstrated through working AI prototypes and direct investigation of model behaviour. You can distinguish conversational problems from limitations in data, tools or the wider system. Service design judgement . The ability to connect individual conversations to the wider service, including user intent, context, available actions and agent workflows. Your decisions account for accessibility, localisation, privacy and situations that need human intervention. Evaluation and training experience . Experience developing conversation evaluations and annotating model-training data, with evidence of how qualitative and quantitative findings improved model behaviour and informed product decisions. Impact beyond your own work . A track record of improving other teams’ design quality through mentorship, critique and shared tools or practices they’ve adopted. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. ​​💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .