Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Shift work required for eligibility
Job Summary:
As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues.
In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs.
Key Responsibilities:
•Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.
•Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.
•Troubleshoot technical issues through log analysis, research, and problem recreation.
•Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.
•Leverage and contribute to the internal knowledge base to improve support efficiency.
•Consistently meet or exceed service delivery standards and key performance indicators (KPIs).
•Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.
•Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.
Your Key Strengths:
•Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities.
•1-2 years of SaaS support experience, Technical Support, and or Operations Support environment
•Understanding of clinical workflows in long term care or medical facilities (preferred, not required)
•Strong understanding of business workflows and processes within SaaS or enterprise applications.
•Proven problem-solving skills and the ability to manage customer expectations.
•Excellent written and verbal communication skills.
•Comfortable in fast-paced, high-demand environments.
•Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener.
•Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA).
•Experience supporting and troubleshooting web-based SaaS applications.
•Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred).
•Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar).
#LI-MG1
#LI-Remote
Corp B - S2
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $63,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime-Eligible
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Position Summary
We are seeking a mid-level ServiceNow Developer to support and enhance our global ServiceNow platform. You will contribute to operational support, platform development, integrations, maintenance, and documentation while working with experienced developers, architects, and business partners.
The level of responsibility will be aligned with the successful candidate’s demonstrated skills and experience. Mid-level developers will be expected to complete routine assignments with greater independence.
This position offers opportunities to expand your ServiceNow expertise through hands-on development, code and design reviews, and platform initiatives.
Key Responsibilities
Operational Support
Support queue management, incident investigation and mitigation, request fulfillment, and routine platform maintenance.
Monitor platform health, logs, scheduled jobs, and integrations; investigate issues and coordinate with dependent teams when necessary.
Document issues, findings, resolutions, and follow-up actions.
Participate in agile team activities, including stand-ups and planning.
Manage incident response during regular working hours and engage with global colleagues for handovers as needed.
Integration Development and Support
Develop and maintain integrations between ServiceNow and enterprise systems using technologies such as IntegrationHub, Flow Designer, REST or SOAP APIs, and MID Servers.
Monitor and troubleshoot existing integrations and implement fixes appropriate to your experience level.
Participate in integration testing, validation, error handling, and reconciliation to support accurate and reliable data exchange.
Apply approved authentication, credential-management, security, and data-handling practices.
Platform Development and Engineering
Configure, develop, test, and enhance ServiceNow solutions using components such as Script Includes, Business Rules, Client Scripts, UI Policies, Transform Maps, Import Sets, and Flows.
Support platform upgrades, patches, clones, releases, and routine maintenance.
Create maintainable solutions that follow established development, security, testing, and accessibility standards.
Participate in peer reviews and address feedback before deployment.
Help identify opportunities to improve platform reliability, usability, and support processes.
Collaboration and Professional Development
Work with developers, architects, product owners, administrators, and teams such as ITSM, HRIS, ITOM, Security, and external vendors.
Translate clearly defined business requirements into technical solutions, seeking guidance when requirements or risks are unclear.
Participate in technical design discussions, code reviews, troubleshooting sessions, and knowledge-sharing activities.
Develop knowledge of ServiceNow architecture, APIs, authentication, data management, and secure development practices.
Documentation and Governance
Create and maintain technical documentation, including solution designs, integration mappings, process flows, support procedures, and runbooks.
Ensure work complies with applicable governance, change-management, security, privacy, and data-protection requirements.
Contribute reusable guidance and resolved issues to team wiki/confluence spaces.
Minimum Qualifications
Applicants should meet most of the following qualifications:
Approximately 3–5 years of relevant experience with ServiceNow, another enterprise workflow platform, or a combination of related education, training, and practical experience.
Working knowledge of ServiceNow configuration and development concepts.
Experience with ITSM processes such as Incident, Change, Problem, or Request Management.
Experience with JavaScript or a comparable scripting language. ServiceNow-specific scripting and Glide API experience may be developed in the role.
Foundational understanding of REST APIs, web services, authentication, and data integrations.
Ability to investigate technical issues, document findings, and communicate when assistance is needed.
Ability to collaborate with technical and nontechnical colleagues.
ServiceNow Certified System Administrator certification, or willingness to obtain it.
Preferred Qualifications
The following qualifications are helpful but not required. We encourage candidates to apply even if they do not meet every preferred qualification.
Experience with IntegrationHub, Flow Designer, REST or SOAP integrations, or MID Servers.
Familiarity with CMDB, Discovery, Service Mapping, Hardware Asset Management, or Software Asset Management.
Exposure to source control, automated testing, CI/CD, or ServiceNow Automated Test Framework.
Experience with Platform Analytics or Performance Analytics.
Familiarity with capabilities such as Virtual Agent, AI Search, or Now Assist.
ServiceNow certifications such as Certified Application Developer or relevant implementation specialist credentials.
Skills and Working Approach
Communicates progress, risks, questions, and technical information clearly.
Accepts and applies constructive feedback.
Organizes assigned work and follows through on agreed commitments.
Works collaboratively and respectfully with colleagues from different roles and backgrounds.
Balances independent problem-solving with timely escalation.
Demonstrates interest in continued technical and professional development.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$65.52
—
$81.92 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Hyderabad, India
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out.
About the Role
The Senior Security Operations Centre Specialist offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success.
What you’ll be doing
Work in a 24/7 global security operations centre, including scheduled night and weekend shifts.
Lead the triage and investigation of security alerts, including phishing, malware, network attacks, security hygiene and privacy related incidents within specified SLAs.
Mentor a team of SOC Specialists, providing the necessary guidance and feedback to deliver a best-in-class security service to the business.
Lead the development and continuously improve operational documentation, processes and playbooks
Build and manage autonomous AI runbooks to automate and scale our alert triage capabilities.
Lead incident response and escalation, ensuring lessons learned are translated into continuous security improvements.
Support the design, development and review of threat-detection use-cases to identify suspicious activity across our cloud environment.
Feed into the risk framework of emerging and observed threats from intelligence and / or incidents (e.g., post incident activity / repair items).
Support wider security incident investigations involving Threat Intelligence and Incident Response & Digital Forensics stakeholders.
Keep up to date with current security trends, advisories, publications and security research across the threat landscape
Leverage metrics and KPIs to improve security posture and identify opportunities for strategic optimisation
Collaborate with the team to develop and help deliver cybersecurity awareness programs for employees, emphasising incident reporting and best practices.
Requirements
6–8 years of experience in SOC, demonstrating success in managing security incidents and delivering platform optimisations while acting as a technical mentor and lead for shift operations.
Proven experience building threat detection capabilities in a cloud-centric, fast-moving organisation.
Hands-on experience with AWS security config, SOAR, GSO, EDR/XDR, Splunk and SQL queries.
Practical experience ideating, configuring, managing defensive security solutions and technical project management
Committed to continuous improvement, leveraging feedback to elevate both personal and team performance.
Exceptional collaborative team player and a knowledge-sharing mindset.
Working knowledge of security compliance standards, e.g. ISO27001, GDPR, NIS2 and PCI-DSS.
Capable of working well both independently and collaboratively, whilst keeping calm, under the pressure of an incident with potentially high impact to the business.
Able to communicate effectively during or after any incident update to both technical and non-technical stakeholders.
Coordinate with the US, UK and EU central security teams as required.
Preferred, but not required
Understanding of IAM cloud security principles
Experience in a DevOps environment with familiarity of CI/CD pipelines
Hands-on experience with container technologies and orchestration services
Knowledge of cloud security data encryption standards and principles
Why Deliveroo?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership
environment.
🧠Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎A culture built for builders
High standards, collaboration, flexible working and continuous learning.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About the Role
We are seeking a Senior Business Intelligence Specialist to lead the development of high-impact
analytical solutions and cohesive data experiences that drive insight to action at scale.
Operating at the intersection of business, analytics, and engineering, this role leads the translation of
complex data challenges into scalable, intuitive solutions. The Sr BI Specialist serves as a senior full stack
BI developer and subject matter expert within a business domain, partnering closely with the BI
Manager, Central BI Team, and Data Engineering to set technical direction, mentor junior team
members, and ensure solutions are designed and deployed in accordance with best practices and
enterprise standards.
Key Responsibilities
Analytics Strategy & Delivery
• Partner with BI Managers to shape and drive the analytics vision, strategy, and roadmap;
independently lead workstreams and influence prioritization in alignment with organizational
objectives.
• Translate ambiguous business questions and problems into structured, scalable analytics
solutions.
• Rapidly prototype analytics solutions to gather early stakeholder feedback and iterate
efficiently, reducing time-to-insight; serve as a model for agile delivery practices across the
team.
Solution Design & Development
• Partner with Data Engineering to architect and implement end-to-end BI solutions — from
data ingestion and modeling to visualization — setting technical standards and design
patterns that scale across the team and enterprise.
• Build performant, maintainable dashboards and reports using modern BI tooling (e.g.,
DOMO, Tableau, Looker).
• Own and optimize domain data models that underpin reliable, consistent reporting; conduct
peer reviews to ensure quality and maintainability across the team’s solutions.
Standardization & Scalability
• Proactively drive standardization of analytics solutions; lead initiatives with the Central BI
Team to scale them into enterprise-wide capabilities.
• Lead the development of reusable components, templates, and frameworks for the shared
analytics library, guide adoption across the BI team.
• Champion consistent KPI definitions and reporting standards within the business domain.
Data Governance & Quality
• Align on domain-specific data models and KPI definitions in close collaboration with the
Central BI Team and business stakeholders.
• Work with the Central BI Team and Data Engineering to proactively identify, troubleshoot,
and resolve data quality issues; lead root cause analyses and own remediation plans to
prevent recurrence.
• Ensure data lineage, documentation, and governance practices are created and maintained
for all owned solutions.
Stakeholder Engagement
• Act as a trusted analytics partner to business stakeholders, translating data insights into
clear, actionable narratives.
• Lead demos, training sessions, and enablement workshops; develop scalable self-service
programs to drive broad adoption of BI tools and solutions.
• Gather and synthesize stakeholder feedback to continuously improve analytics products;
translate feedback into prioritized enhancements on the team roadmap.
Qualifications
Education & Experience
• Bachelor's degree in Computer Science, Information Systems, Statistics, Business Analytics, or
a related field (or equivalent practical experience).
• 8+ years of hands-on experience in Business Intelligence, Data Analytics, or a closely related
role, with demonstrated growth in scope and complexity.
• Demonstrated track record of delivering enterprise-scale analytics solutions that directly
influenced strategic business decisions and measurable outcomes.
Technical Skills
• Expert-level proficiency across one or more major BI platforms — DOMO, Tableau, Looker,
etc.
• Expert level SQL skills — complex queries, window functions, CTEs, query optimization.
• Experience with cloud data platforms (e.g., Snowflake, Azure Synapse, BigQuery, Databricks).
• Expertise in data modeling concepts: star/snowflake schemas, dimensional modeling,
semantic layers, and performance tuning at scale.
• Experience with Python or R for data wrangling and exploratory analysis.
Analytical & Business Acumen
• Strong ability to decompose complex business problems into clear analytics requirements.
• Experience defining and documenting KPIs and business metrics in collaboration with
stakeholders.
• Proven ability to present data-driven insights to both technical and non-technical audiences.
Collaboration & Soft Skills
• Strong communication skills — written, verbal, and visual storytelling.
• Comfortable navigating ambiguity and working iteratively with stakeholders.
• Strong cross-functional collaboration skills; experience working with a COE is a plus.
• Self-starter with a continuous improvement mindset and attention to detail.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Staff Software Engineer – Data
Do you want to join a team of talented engineers building the next generation of real-time data platforms that power analytics and data-driven experiences across PlayStation? As part of our Data Platform team, you will play a key technical leadership role in designing and evolving the Real-Time Analytics Platform (RTAP), enabling high-throughput, low-latency analytics and stream processing at PlayStation scale.
The Software Engineers within our Platform Engineering Group design, build, document, and operate large-scale distributed data platforms that support real-time and near real-time analytics across PlayStation. You will solve complex distributed systems challenges, evolve our streaming and analytics architecture, integrate AI-powered platform capabilities, and improve scalability, reliability, performance, and developer productivity.
We’re looking for someone who is passionate about distributed systems, real-time analytics, and building scalable data platforms. You will work closely with Engineering, Product, Infrastructure, Security, and Data Engineering teams to shape technical strategy, influence architecture across organizations, mentor engineers, and help drive the long-term evolution of PlayStation’s data platform.
Responsibilities
·
Design, build, and operate large-scale distributed data systems that power real-time and near real-time analytics,, and data-driven applications across PlayStation.
·
Lead the architecture and evolution of RTAP’s stream processing and analytics platforms, improving scalability, reliability, performance, and developer productivity.
·
Own critical platform capabilities end-to-end from architecture and implementation through production operations, performance optimization, reliability, and lifecycle management.
·
Build and optimize distributed data services using technologies such as Apache Flink, Spark Structured Streaming, ClickHouse, and Apache Druid to support high-throughput, low-latency workloads.
·
Partner with Data Engineering teams to integrate batch and streaming workloads using modern lakehouse architectures and build interoperable, scalable data platforms.
·
Build AI-powered capabilities to automate engineering workflows, improve data quality, simplify platform operations, accelerate troubleshooting, and enhance developer productivity.
·
Establish technical standards and engineering best practices for distributed systems, stream processing, data modeling, query optimization and platform reliability.
·
Mentor engineers across the organization by reviewing architecture, designs, and code while raising the technical bar through coaching and technical leadership.
·
Partner with Product, Infrastructure, Security, and Platform Engineering teams to define long-term technical strategy and deliver scalable platform capabilities aligned with business priorities.
·
Investigate and resolve complex production challenges involving high-throughput, low-latency distributed systems, ensuring high availability and operational excellence.
·
Participate in the team's production support and on-call rotation, leading incident response, conducting root-cause analysis, and implementing reliability improvements that strengthen the platform over time
·
Evaluate emerging technologies and distributed data platforms, recommending investments that improve scalability, reliability, developer productivity, and cost efficiency.
Requirements
·
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
·
8+ years of experience designing and building large-scale distributed systems, with expertise in real-time data processing, analytics, or data platform engineering.
·
Strong proficiency in
Python
, with experience building production-grade distributed systems and data processing applications. Experience with
Scala
is beneficial for supporting and evolving existing platform components.
·
Hands-on expertise designing and operating large-scale stream processing applications using
Apache Flink
,
Apache Spark Structured Streaming
, or equivalent distributed streaming technologies.
·
Production experience designing, operating, and optimizing distributed analytics platforms using
ClickHouse
,
Apache Druid
, or equivalent high-performance OLAP/analytics databases, including query optimization, data modeling, and performance tuning at scale.
·
Experience building and consuming event-driven data pipelines using
AWS MSK
,
Apache Kafka
, or equivalent messaging platforms, with a focus on developing reliable, scalable data processing applications.
·
Experience applying
AI/ML techniques and modern AI tooling
to automate engineering workflows, improve data pipelines, simplify platform operations, and enhance developer productivity.
·
Strong systems design skills with the ability to evaluate architectural trade-offs across scalability, latency, throughput, consistency, reliability, and cost.
·
Demonstrated technical leadership through architecture ownership, mentoring engineers, and influencing technical decisions across multiple teams.
Nice to Have
·
Experience with
Databricks
,
Apache Iceberg
, or modern lakehouse architectures, with the ability to design and integrate batch and streaming workloads into scalable, production-grade data platforms.
·
Experience building or operating
multi-tenant, self-service data platforms
supporting multiple engineering organizations.
·
Experience collaborating with globally distributed engineering teams across multiple organizations and time zones to deliver shared platform capabilities and drive technical alignment.
Your First 90 Days
30 Days:
Develop a strong understanding of the platform’s architecture, capabilities, engineering practices, and roadmap.Begin contributing to architecture discussions, feature development, design reviews, and production support.Build relationships within the team as well as across the Data Platform organization.
60 Days:
Take technical ownership of a major platform capability or architectural area.
Identify opportunities to improve scalability, performance, reliability, or developer productivity.Collaborate with Data Engineering, Infrastructure, Product, and other partner teams on cross-platform initiatives.
90 Days:
Lead the design and delivery of key roadmap initiatives for the team..Influence technical direction across teams and mentor engineers on distributed systems and platform engineering best practices.Establish clear architectural recommendations for the next phase of the platform’s evolution.
In 90 days, you will have a detailed understanding of the
Real-Time Analytics Platform
and its role within PlayStation’s broader data ecosystem. You will be comfortable owning complex distributed systems initiatives, partnering closely with Product and Engineering teams, and driving large-scale solutions from architecture through production delivery.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$198,200
—
$297,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Australia
Workplace: Remote
Role highlights:
- Business Development Manager
- Location: Any Australian state capital city, Canberra preferred
- Department: Data Sales
- Reports to: Data Sales Director, Australia & New Zealand
- Employment type: Permanent
- Workplace model: Remote first, frequent travel expected
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Business Development Manager, you’ll bridge the gap between ICEYE’s world-leading ISR satellite capability and the people who use space-based geospatial intelligence at the sharp end of Australian and New Zealand (ANZ) defence and national security. You will open doors, build credibility, and ensure the ANZ’s most important intelligence users understand what makes ICEYE genuinely different.
ICEYE is not the traditional defence prime. ICEYE is a different proposition entirely. We are one of the world’s fastest-growing space companies, and we are only at the beginning of what we intend to build in the ANZ region – not only in defence and intelligence, but across a range of industry verticals where geospatial intelligence is a critical need.
From day one, you'll own the full sales cycle for Data Sales business clients — identifying opportunities, shaping deals, and closing multi-year contracts — with the autonomy to move at pace and build the strategic relationships that expand ICEYE's presence across the ANZ market.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation, we provide this proven capability as a sovereign system as both a data and managed service business.
ICEYE serves customers in defence and intelligence, environmental monitoring, insurance, mining, maritime and emergency management. We enable fast decisions that contribute to a safer future.
ICEYE is expanding both satellite technological capabilities and its advanced data processing product suite, and over time the range and breadth of data products will increase. This is a learning role that will span a range of industries and use cases.
Founded and headquartered in Finland, ICEYE operates globally with over 1200 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Report to the ANZ Data Sales team
- Build and maintain a trusted network of Intelligence and GEOINT practitioners across ANZ defence, intelligence and other industries: attending user engagements, demonstrations, and briefings to represent ICEYE credibly at the working level and stay close to user needs, priorities, and procurement timelines.
- Advise internal ICEYE teams (Missions, Data and Solutions) on how ANZ military and intelligence users consume intelligence imagery, what tradecraft matters, and how to frame ICEYE’s products in language that resonates with analysts and collection managers.
- Identify key decision-influencers across ANZ target organisations, and plan, host, and lead ICEYE engagements, from technical demonstrations to senior roundtables, to build trust and advance ICEYE’s standing.
- Participate as needed in ANZ military exercises that incorporate ICEYE capability, representing ICEYE at the operational level and capturing lessons that feed back into product and service development.
- Maintain strong CRM discipline and provide clear market intelligence to support business planning and decision-making.
- Produce responses to RFPs, proposals, inbound enquiries, assist with promotional material and attend relevant industry events.
What we’re looking for
Must haves:
- An established personal network within the ANZ geospatial community at the working and mid-senior level (people who will take your call)
- 5+ years of strategic sales or enterprise business development experience in the aerospace, defence, space, ISR, earth observation, or related government technology sector.
- Proven experience selling to ANZ government, defence, or public sector organisations, with an existing network you can activate from day one
- Strong understanding of earth observation, ISR, or satellite-based capabilities, ideally including SAR.
- Proven ability to run complex sales cycles, including lead qualification, opportunity development, capture planning, stakeholder mapping, and deal closure.
- Willingness to travel as required, primarily across the ANZ region and to Europe.
Nice to haves:
- Currently serving as a reservist, or recently transitioned from active duty within the last five years.
- Familiarity with SAR (and other ISR) geospatial satellite products, or experience working with commercial SAR (and other ISR) providers.
- Experience using Salesforce or another CRM.
- Sales training in Miller Heiman, Korn Ferry, Shipley, or a similar methodology
- Holds current ANZ Defence Security Clearance
Application Process
- Recruiter interview
- Hiring Manager Interview
- Peer interview(s)
- VP interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Salary range is dependent on experience, and will be negotiated individually.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
Mistral builds AI systems that enterprises run on their own terms, in finance, manufacturing, defense, healthcare, and the public sector. The Solution organization turns customers' hardest problems into AI they own, run, and scale on Mistral. It is one of the fastest-growing functions in the company: 650 people by end of 2026, across EMEA, the US, and Asia-Pacific, delivering measurable business outcomes for enterprise customers worldwide.
The Solution organization includes Deployment Strategists, Applied AI Engineers, Infrastructure Solution Architects, and Applied Scientists. They work with enterprise customers from pre-sales through implementation and deliver AI systems that produce measurable business outcomes.
Solution Operations is the function that makes this scale. It runs staffing and capacity planning across regions, the go-to-market motion by industry vertical and capability, delivery processes and tooling, the data behind our decisions, and value and customer-success measurement, with hubs in Europe, North America, and Asia-Pacific.
We are hiring a Head of Solution Operations. We are looking for an entrepreneurial COO or a former Forward Deployed Engineer with years of experience. This is a build-the-1-to-10 role: you will take a young, fast-growing function and turn it into the operating system that lets Solution scale from hundreds to thousands of people without losing what makes it work. You will lead a team of program leads and regional operators across three continents, and work as a business partner to Solutions leadership.
WHAT YOU WILL DO
- Own the Solution operating system end to end. One process from pre-sales to post-sales, a single source of truth for people, projects, and opportunities, the Solution tooling stack, and safety, security, and compliance built into how the team works.
- Industrialize what already works. Turn delivery and vertical playbooks, staffing frameworks, and the value and ROI methodology into reusable assets the whole team runs on, and drive their adoption in every geography.
- Build the global operating model. Keep core operations centralized while ensuring real adoption and the right local adaptation across EMEA, the US, and Asia-Pacific, with full-stack regional operators on the ground.
- Staff demanding customer engagements. Own capacity planning and forecasting, skills-to-project matching, time-to-staff, utilization, and bench health across all geographies.
- Make customer success measurable. Stand up delivery-outcome measurement and customer-satisfaction systems, and run the feedback loop that turns field learnings into product requirements and reusable IP.
- Make AI-native operations the default. Build internal tools, agents, and automations that remove manual work from planning, staffing, reporting, and delivery follow-ups, starting with your own team.
- Lead and grow the team. Hire, mentor, and develop program leads and regional operators, raise the technical bar of the function, and build the hiring plan for its next phase.
- Partner across functions. Work daily with Solution leadership, regional Sales leadership, Product and Engineering, RevOps, and Talent Acquisition, and bring executive judgment on where to invest, slow down, or say no.
HOW WE WORK IN SOLUTION
- We care about people and outputs. What matters is what you ship.
- The best idea wins, whether it comes from a principal engineer or someone in their first week.
- Always ask why. The best solutions come from deep understanding, not copying what worked before.
- We say what we mean. Feedback is direct and given because we care. No politics. Low ego, high standards.
- We embrace an unstructured environment and find joy in it.
ABOUT YOU
Whatever your path, you bring:
- Extensive leadership experience, with demonstrated impact building and leading teams or functions in a fast-scaling environment.
- A track record of industrializing something handcrafted but working: processes, systems, and teams that scaled an order of magnitude without losing what made them work.
- The ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution. You are hands-on and biased toward action.
- Data-driven and AI-fluent: you build the internal tools, automations, dashboards, and AI workflows you rely on.
- Global operating range: you work naturally across geographies and cultures, with the executive presence to hold a room with C-level stakeholders and the credibility to challenge senior leaders.
- Stakeholder management: you align competing priorities and drive decisions without formal authority.
- Fluent in English; additional languages are a plus.
IDEALLY
- Experience in enterprise software, AI, or deep-tech delivery, or top-tier strategy consulting on complex technical transformations.
- Experience operating at global scale across EMEA, the US, and Asia-Pacific.
- Hands-on experience building AI-native operations: automating workflows with LLMs and agents rather than prompting a chatbot.
- MBA or advanced degree preferred.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Valencia
Workplace: OnSite
Role highlights:
- Title: Satellite Systems Senior Technician
- Department: Global Manufacturing Organisation
- Reports to: Head of MAITE Spain
- Location: Valencia, Spain
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Satellite Systems Senior Technician, you play a vital role in bringing every satellite that reaches our Valencia production line to operational readiness. You will own the first power-on, initial software and firmware loading, and end-to-end systems verification of fully integrated SAR satellites, running automated functional, power, and bus test campaigns, diagnosing issues at the boundary between software, firmware, and electronics hardware, and ensuring configuration control on final activities. Your work lets test campaigns run independently on the line, without pulling engineers away from other teams.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Execute initial satellite power-on, firmware flashing, and subsystem communication verifications.
- Run, debug, and execute automated functional, power, and bus test scripts using Python, Shell, and Linux environments.
- Work with Git repositories to manage test code, track updates, and verify software builds.
- Operate mechanical and electrical ground support equipment (GSE), and troubleshoot electronic hardware, power distribution, and digital interface issues using lab instruments (oscilloscopes, power supplies, multimeters).
- Diagnose whether an anomaly is a test setup issue or a genuine unit fault, and raise non-conformance reports (NCRs) in Jira.
- Maintain detailed test logs and accurate documentation, and ensure configuration control on final activities.
- Assist in managing activities related to satellite launch campaigns.
- Actively contribute to continuous improvement initiatives - procedures, processes, tools, test automation, and 6S.
- Assist in training and mentoring junior technicians, and communicate proactively with team members and supervisors regarding any challenges or obstacles.
- Work closely with the RF Senior Technician, AIT Engineering, and Quality, ensuring clear communication so that satellite build-phase deadlines and technical specifications are met.
What we’re looking for
Must haves:
- Relevant university degree in Aeronautical Engineering, Space Studies, Applied Physics, Electronics, or similar, or equivalent hands-on experience in a related role.
- 4+ years of hands-on experience setting up, debugging, and running real test benches and satellite systems or interfaces, not just executing someone else’s scripts.
- Proficient in a Linux environment, comfortable modifying and debugging Python scripts, and working with Git.
- Systems thinking across avionics, power, and software, enough to tell a test setup fault from a genuine unit fault.
- Experience using lab equipment such as power supplies, multimeters, and oscilloscopes.
- Excellent communication skills, with particular attention to detail in procedures, preparation, and execution.
- Ability to read and interpret technical drawings, assembly instructions, and schematics.
- Proficient in English, both written and spoken, to ensure clear communication in a cross-functional environment.
Nice to haves:
- ICEYE-specific test frameworks, satellite bus specifics, Jira and MES flow, and launch campaign procedures.
- Space or satellite AIT (Assembly, Integration, and Testing) background.
- Experience with environmental testing (e.g. vibration/shaker rigs, thermal testing).
- Experience using Atlassian Cloud (Jira, Confluence).
- Lean & Six Sigma experience.
Application Process
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview, including a Technical Challenge
- Final Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: London, England, United Kingdom; Dubai
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As a Head of FinCrime Operations you will own operational performance and quality, turn policy into working procedures, AI and automation roadmap and work with Compliance and Financial Crime Product so that our people, processes and tools keep pace with the business.
This is a new position based in Dubai or London, reporting directly to the VP, Financial Crime.
Responsibilities
Operational performance.
Manage operational performance across the customer lifecycle. Balance timely decisions with investigation quality, effective controls and fair customer treatment, using evidence from case reviews as well as service measures.
KPIs.
Own Financial Crime Operational KPIs, including AI automation and quality.
Procedures.
Translate financial crime policies and agreed control requirements into practical procedures with Compliance and relevant process owners. Keep guidance current and make escalation routes clear when a case requires specialist judgement or approval.
Capacity and skills.
Plan staffing, skills and training with managers and workforce planning specialists. Anticipate changes in demand and case complexity, and address capacity gaps before they become persistent backlogs or control weaknesses.
Quality.
Establish an effective quality process. Use findings to identify inconsistent decisions, improve procedures and check that training or corrective actions have changed the quality of the work.
Tools and automation.
Work with Financial Crime Product to identify weaknesses in tools and workflows. Define operational needs, contribute to testing and prepare teams to use new capabilities, including approved automation and AI.
New products and markets.
Prepare the operation for new products and markets with Compliance, Product and local leadership. Assess procedures, training and capacity needs, and escalate unresolved readiness gaps through the agreed launch process.
Incidents and control failures.
Lead the operational response to incidents and material control failures. Preserve useful evidence, involve the appropriate decision-makers and follow remediation through to completion, supporting audits and regulatory reviews when required.
Requirements
Significant experience leading financial crime operations in financial services, fintech, payments or another regulated environment, including managing managers across several teams.
Significant experience leading financial crime operations in financial services, fintech, payments or another regulated environment, including managing managers across several teams.
Experience leading teams spread across several countries, keeping standards and decisions consistent between locations.
Deep practical knowledge of financial crime controls: customer due diligence and enhanced due diligence, KYC, sanctions and PEP screening, transaction monitoring, fraud and investigations, including suspicious activity reporting.
Understanding of AML and counter-terrorist financing requirements across several jurisdictions, such as the UK Money Laundering Regulations, the EU AML Directives and their equivalents in Australia, the UAE and the Bahamas, and how they apply in day-to-day casework.
A track record of setting and running operational KPIs that cover timeliness, quality and automation, and using them to improve results.
Experience working with product and engineering teams on new tools, automation or AI, including defining requirements, testing and preparing teams for adoption.
Experience leading incident response and remediation, and supporting internal audit and regulatory reviews.
Nice to have
Experience in online brokerage, trading platforms or digital banking.
Familiarity with financial crime tools for screening, identity verification, transaction monitoring or case management.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: London, England, United Kingdom; Dubai
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As Head of Financial Crime Product, you will set the strategy and own the roadmap for the products behind our financial crime controls, from onboarding and screening to monitoring and case management. You will lead a team of Product Owners and work closely with Operations, Compliance and Engineering to decide what gets built, why, and how well it performs once live.
This is a new position based in Dubai or London, reporting directly to the VP, Financial Crime.
Responsabilities
Strategy and roadmap.
Set the financial crime product strategy. Build financial crime controls, own the product roadmap, agree delivery priorities and capacity with Engineering, and be responsible for the outcomes.
Leadership.
Lead and develop Financial Crime Product Owners. Establish clear ownership of product areas and help the team make sound decisions through research, data analysis and a close understanding of operational work.
Prioritisation.
Prioritise improvements with Operations, Compliance and Engineering. Examine the underlying problem, assess alternative solutions and make trade-offs explicit when risk, customer impact and delivery effort point to different choices.
Control design.
Translate control requirements into product designs and acceptance criteria with the relevant control owners. Work with Engineering on feasibility and delivery, maintaining a clear distinction between product decisions and technical implementation.
Customer journey.
Improve how financial crime capabilities connect across the customer journey. Address gaps in data quality, case information and handovers so customers avoid unnecessary repetition and operational teams can make well-informed decisions.
Build or buy.
Assess opportunities to build or buy capabilities with Engineering and relevant partner teams. Evaluate functionality, integration needs and ongoing costs, and set clear expectations for the performance of external products.
Automation and AI.
Lead product discovery and delivery for automation and AI applications. Agree evaluation methods, acceptance criteria and human oversight with the appropriate owners, and assess performance after deployment.
New products and markets.
Prepare capabilities for new products and markets with Operations, Compliance and local leaders. Make dependencies and readiness gaps visible, and coordinate releases, training and adoption with the teams who will use them.
Performance after launch.
Measure product performance after launch using control results, operational evidence and customer experience. Use findings to improve the roadmap and address features that create additional effort or fail to deliver their intended benefit.
Requirements
Significant product management experience in financial crime, regtech or compliance technology, including leading other product managers or product owners.
Strong working knowledge of financial crime controls: customer due diligence and KYC, sanctions and PEP screening, transaction monitoring, fraud prevention and case management.
Understanding of AML and counter-terrorist financing requirements across several jurisdictions, such as the UK Money Laundering Regulations, the EU AML Directives and their equivalents in Australia, the UAE and the Bahamas, and how they translate into product requirements.
A track record of owning a roadmap and delivering with Engineering, writing clear requirements and acceptance criteria, and keeping product decisions separate from technical design.
Experience making build-or-buy decisions and managing third-party vendors, including integration, cost and performance expectations.
Hands-on experience delivering automation or machine learning in a regulated setting, with defined evaluation methods, human oversight and post-deployment monitoring.
Comfort using data to find problems and measure results, for example alert volumes, false positive rates, case handling times and customer drop-off.
Clear communication with senior stakeholders in Compliance, Operations and Engineering, and the judgement to make trade-offs between risk, customer impact and delivery effort visible.
Nice to have
Experience in online brokerage, trading platforms, payments or digital banking.
Familiarity with financial crime vendors and tools for screening, identity verification, transaction monitoring or case management.
Experience launching products or entering new markets under different regulators.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: Paris, France
Workplace: Hybrid
🤖 WHO WE ARE
We’re building Mo — a health companion for everyone.
We’re a small team within Alan, on a mission to redefine the future of care by democratizing access to medical expertise. We are building Mo, an intelligent, empathetic, multimodal LLM-based conversational AI assistant able to prescribe, triage, and proactively follow up on care.
Imagine giving every person in the world instant, 24/7 access to personalised medical expertise - through chat, voice, or video. That’s what we are building 🤖.
We kicked off the project in 2023, and we have launched Mo to all our french members (1M) in Q1 2026, making it the first safe AI health companion live at scale in Europe.
🚀 WHY WE NEED YOU
Mo’s scope is expanding fast: inside Alan (a new Clinic, new capabilities), across the countries we operate in, and at the interfaces with many other Alan experiences. To get this expansion right, and to keep ownership distributed within the team, we’re looking for a Product Builder to take on a real share of that complexity and ambiguity.
You’ll own end-to-end one slice of Mo’s product scope. Depending on your profile, it could be:
- 🩺 Mo for reactive care. Build all the integrations between Mo, our Clinic and the healthcare system, and shape how our medical team interacts with members in and through Mo.
- 🛡️ Mo for insurance. Make Mo the main interface between members and Alan, building on our Support AI agents, across channels and countries.
- 🌍 Mo global. Adapt Mo to new countries and find the right operating model for each (medical reviews, safety, local features).
- ➕ Mo as a platform. Make Mo the companion other teams build upon, so our domain experts can ship their own experiences through it.
🎯 IS IT YOU WE’RE LOOKING FOR?
We’re looking for Product Builders with around 5+ years of experience who want to build state-of-the-art AI products and apply them to real-world, high-stakes problems in healthcare.
- You’ll own a product area end-to-end: problem framing, vision, prioritisation, shipping, and measuring whether we actually help members get and stay better.
- You’ll work daily with engineers, ML engineers, data, and doctors, at the frontier of LLMs and agentic systems, and see your work in production with real people.
- You’ll navigate ambiguity and many stakeholders across Alan, and turn it into clear decisions and a focused roadmap.
- You’ll be hands-on: prototyping, digging into data, reading conversations and evals, getting into the technical details with the team.
- You’ll contribute to our product culture and help build the team (hiring, interview loops, etc.).
You would be a good fit in Mo if most of this sounds like you:
- Experience building and shipping a live AI/LLM product
- Very hands-on, comfortable with technical and data topics (SQL, prototyping, understanding how an LLM system behaves and fails)
- Interest or experience in one or several medical or prevention themes
- Product-minded and outcome-driven: you care about impact, not output
- Self-directed, pragmatic, driven, hard working
- Humble and still willing to grow (no matter your seniority!)
- Collaborative, enthusiastic about teamwork, learning, and teaching
- Fluent in English
- Ex-engineers and ex-founders are typically a great fit in our team
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus
🤘 HOW WE DO IT ?
We benefit from Alan’s platform, infrastructure, distribution, and health expertise — but operate with the speed and focus of a startup. If you’re curious about Alan’s broader vision, our https://www.notion.so/alaninsuranceShareholder Letters https://alan.com/en/blog/discover-alan/a/alan-2025-q3-letter-to-shareholders are worth a read.
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
HOW WE WORK: OUR LEADERSHIP PRINCIPLES
- Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else.
- Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.
- Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously.
- Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
As Head of Product you own product direction and priorities for the cloud platform: which problems deserve our attention, what success looks like, and what we should stop doing.
Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria
Workplace: hybrid
Capital.com is building out its internal platform capabilities, and AI is a growing part of that. The role combines architectural ownership with hands-on delivery: you will design, build, deploy and operate the platform, including its infrastructure and DevOps. Reporting to the Director of Product Security, you will set up this function as its first member and make the early technical decisions that the future team will build on.
As Platform Architect, you will own the architecture of the platform that more than 1,000 employees rely on, including their access to AI tools such as Anthropic Claude, OpenAI and future providers.
Responsibilities:
Build the AI platform architecture: the reference design for how LLM capabilities are accessed, governed, monitored, and extended across the organisation.
Own every architectural decision for the AI platform, and document, justify, and stand behind each one.
Evaluate and select new models, tools, and frameworks as the market moves.
Deliver the platform as a service, so teams can move their agents into governed cloud infrastructure.
Govern Anthropic (Claude API, Claude Code, Anthropic Enterprise), OpenAI, and future providers, covering API access controls, credential management, model version policy, cost allocation, and acceptable use standards.
Own technical relationships with Anthropic and OpenAI at the enterprise level.
Build cloud infrastructure for AI workloads on AWS and GCP: Bedrock, SageMaker, Vertex AI, Cloud Functions, and supporting services (S3, Cloud Storage, IAM, and monitoring on both platforms).
Deploy and securely configure n8n, and build automation workflows connecting LLMs to Jira, Confluence, Slack, Google Workspace, HR systems, and proprietary data sources.
Design and secure MCP servers and gateways connecting AI agents to internal services.
Build Python integrations for AI-powered internal tooling: RAG pipelines, agent frameworks, prompt libraries, and internal AI assistants.
Deliver hands-on: you write the code, build the workflows, and deploy the tooling. This isn't an advisory role.
Build data privacy and security architecture for LLM usage in a regulated environment, including prompt classification, output controls, and audit trails aligned with FCA, CySEC, ASIC, and DORA.
Build observability across the full stack: token consumption, cost per team, latency, error rates, and policy violations across cloud platforms and direct API providers.
Build an AI adoption framework of standards, patterns, and onboarding materials that let teams across Technology use AI safely and consistently.
Run internal enablement through workshops, documentation, and direct support for teams moving from ad-hoc AI use to governed, repeatable processes.
Report AI platform status, risks, and roadmap to Technology leadership
Requirements:
8+ years in engineering, with at least 2 years building LLM-based systems in production, not prototypes or POCs.
Comfort operating as the first person in a function: you set your own priorities, unblock yourself, and deliver without a team around you.
Production-grade Python: tooling that others depend on, not scripts you hand off.
Deep, hands-on experience with the Anthropic and/or OpenAI APIs: function calling, tool use, streaming, RAG, prompt management, token optimisation, and model versioning.
Hands-on experience with agentic platforms, MCP servers, and MCP gateways, including designing flows between AI agents and internal services.
n8n: deploying, securely configuring, and maintaining multi-step automation workflows at organisation scale.
Solid AWS for AI workloads: Bedrock, SageMaker, Lambda, S3, IAM, and CloudWatch, deployed and operated in production.
Solid GCP for AI workloads: Vertex AI, Cloud Functions, Cloud Storage, IAM, and Cloud Monitoring.
Hands-on DevOps capability to deploy and run what you build.
Architectural thinking: end-to-end system design, clear trade-off documentation, and the ability to defend decisions to senior stakeholders.
Security engineering for what you build: secrets and credential management, key rotation, and least-privilege IAM across cloud and SaaS.
Data protection and auditability by design: classifying what data can reach which model and provider, controlling and logging prompts and outputs, and building audit trails that hold up to a regulator.
Fluency in the LLM threat surface, including prompt injection, data exfiltration through model outputs, insecure tool and agent use, and model supply-chain risk, with working knowledge of a recognised framework such as the OWASP LLM Top 10 or NIST AI RMF.
Nice to have:
Fintech, brokerage, or financial services background.
DORA or ISO 27001:2022 knowledge as it applies to AI system risk.
Familiarity with the EU AI Act and other AI regulatory requirements, as well as AI-specific risk and governance standards such as NIST AI RMF or ISO/IEC 42001.
LLM orchestration frameworks: LangChain, LlamaIndex, or similar.
Hands-on experience with LLM guardrail and DLP tooling: Bedrock Guardrails, Vertex AI safety filters, or prompt-firewall and PII-redaction tools.
Experience building internal developer platforms or AI centres of excellence.
AWS Solutions Architect Professional, Google Professional ML Engineer, or equivalent.
Grow with Capital.com and help shape how millions of people access the markets.
Location: Valencia
Workplace: Hybrid
ROLE HIGHLIGHTS:
Title: Supply Chain Intern
Department: Global Supply Chain - Valencia Office
Location: Valencia, Spain
Type of Contract: Internship, with opportunity to transition to a permanent position
Working model: On-site
Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters
As an R&D Supply Chain Intern, you help keep an aerospace R&D project in Valencia supplied with the parts, materials and services it needs to move forward. In a supply chain built around specialised components, long lead times and a limited supplier base, every RFQ sent on time and every delay caught early protects the project schedule. This is a real seat on a real programme, not a shadowing exercise. You will learn how flight-grade hardware actually gets sourced, from engineering requirement to delivered part, with experienced colleagues alongside you.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world’s largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Support the sourcing of components, parts and services across our supplier base, working alongside engineering, production and procurement
- Help translate engineering requirements into RFQs and supplier evaluations, learning how technical specifications become commercial decisions
- Monitor deliveries, follow up with suppliers on delays, and keep the team updated on order status
- Help spot supply risks early, including long lead times, single sources and obsolescence, and support the search for alternatives
- Support the R&D project in Valencia as needs and requirements change, adapting quickly alongside the team
What we’re looking for
Must haves:
- Currently studying, or recently graduated in, engineering (aerospace, industrial, mechanical or similar), supply chain, or business with a genuine technical interest
- Basic familiarity with engineering and manufacturing processes, ideally in aerospace (coursework, projects or student teams count)
- Comfortable reading technical documents such as drawings, specifications and datasheets
- More drawn to coordination and management (planning, follow-up, working with suppliers and teams) than to hands-on technical design
- Able to work under pressure and adapt when priorities and requirements shift
- Fluent English and Spanish, spoken and written
- Eligible for an internship agreement (convenio de prácticas) with a university or training institution
Nice to haves:
- Experience working with local suppliers in Valencia
- Some exposure to RFQs, supplier selection, ERP tools or Excel-based tracking
- Comfortable in a production plant environment and keen to work hand in hand with production and engineering teams
- Curiosity about how complex hardware gets built and bought, and the appetite to ask why
Application Process
- Talent Acquisition Interview
- Technical Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Singapore
Workplace: onsite
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Corporate Strategy Senior Manager
, we are searching for a team member to join us as
Manager, Corporate Strategy, APAC
.
Can you say yes?
The
Manager, Corporate Strategy, APAC
will be responsible for shaping and executing strategies across a diverse range of initiatives within the region. This includes, but is not limited to, developing regional and country strategies, creating business cases for greenfield investments, and supporting mergers and acquisitions. The role will also focus on driving targeted improvements across the businesses, optimizing supply networks, and leading operational enhancements.
To excel in this role, the individual must serve as a strategic partner across diverse cultures and business units, building alignment and driving initiatives that create sustainable value for the organisation. The ideal candidate is someone passionate about leading high-impact strategic projects, capable of working independently, and eager to contribute to and learn from a diverse range of topics.
What you will be doing
Regional Business Strategy: Spearhead high-impact regional strategy projects that drive transformative results and accelerate business growth
Country/BU strategy: Collaborate closely with business units on targeted initiatives that drive value and enhance bottom-line performance
Performance Management and Measurement: Establish and monitor key KPIs; recommend actions for ongoing improvement
Analysis and insights: Analyze data to develop insightful reports and analyses, such as market and competitive landscapes
Communication & Presentation: Create high-quality, impactful presentations to effectively communicate business strategies and performance to regional leadership
Stakeholder engagement: Present business strategy updates and progress reports to the executive team, senior leadership and other key stakeholders
What we would love for you to have
Degree in business, finance, commerce, economics, or engineering
Exceptional communication and presentation skills, capable of influencing stakeholders at all levels
Strategy consulting experience, strong financial modelling, exceptional PowerPoint capabilities, and executive communication skills
Strong structured problem-solving and analytical skills; someone who thinks critically and has good judgement
Goal- and result-oriented driven approach, even in time-critical situations
Takes personal pride and ownership of the results and acts with the highest integrity
Sets high standards and is personally motivated with a high work ethic
Is an independent worker who can drive critical workstreams with limited guidance
General knowledge of continuous improvement methodologies and experience in project management would be advantageous
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
Location: Bangalore, India
Workplace: hybrid
TechBiz Global is a international recruitment and talent acquisition consultancy connecting world-class companies with top-tier professionals globally. We are currently sourcing talent on behalf of an industry leader in cybersecurity distribution.
Our client is a next-generation cybersecurity value-added distributor providing end-to-end security solutions tailored to diverse enterprise requirements. Focusing on enabling secure digital transformation through advanced, scalable, and adaptable technologies, they collaborate closely with leading global vendors and regional partners to address evolving cyber threats.
Team members benefit from working in a dynamic environment with a strong emphasis on innovation, customer success, and competitive differentiation in the cybersecurity market.
We are seeking an experienced
Channel Account Manager
to be based on-site in Bengaluru. In this key role, you will manage and grow relationships with channel partners including distributors, resellers, and system integrators to drive revenue growth and market expansion for an industry-leading cybersecurity portfolio.
Key Responsibilities
Partner Ecosystem Management:
Identify, onboard, and build long-term relationships with strategic channel partners, resellers, and system integrators.
Business Planning & Strategy:
Develop and execute joint business and go-to-market (GTM) plans, set revenue targets, and conduct regular business reviews with key partners.
Sales & Pipeline Execution:
Track pipeline metrics, forecast revenue, negotiate deals, and manage sales reporting using modern CRM tools.
Cross-Functional Collaboration:
Coordinate seamlessly with internal sales, technical, and marketing teams to provide ongoing sales enablement and technical support to partners.
Enablement & Satisfaction:
Ensure partner teams are well-trained on product offerings and value propositions while maintaining high levels of partner satisfaction.
Market Intelligence:
Stay current on cybersecurity industry trends, emerging technologies, and competitor strategies to continuously strengthen the channel value proposition.
Channel Sales Expertise:
Proven track record in channel sales and partner management within a high-performing partner ecosystem.
Industry Background:
Relevant experience in Cybersecurity, IT Distribution, or Enterprise Technology solutions.
Account & Relationship Management:
Strong capability to drive revenue growth, negotiate complex deals, and maintain sustainable partner ties.
Analytical & Strategic Skills:
Proficient in business planning, basic financial analysis for forecasting, and managing pipeline metrics via CRM platforms.
Communication Skills:
Exceptional presentation, negotiation, and interpersonal skills across both technical and non-technical stakeholders.
Education:
Bachelor’s degree in Business, Marketing, Engineering, or a related field (MBA or equivalent business qualification is a plus).
Location Commitment:
Ability to work full-time on-site at the client’s Bengaluru office.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE PRE-SALES ROLE ⭐️
Our Pre-Sales team strengthens Alan’s Enterprise and Public sector Sales to better handle the specificities of our largest customers.
Here are the main missions of the team you will join:
- Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools;
- Listen and understand prospects’ needs and work internally on how Alan can address them best;
- Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities;
- Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts;
- Join the customer acquisition journey to evangelize our services and products;
- Act as voice of the customer feeding Alan’s platform roadmap;
- Prepare handover for delightful customers’ onboardings;
- Eventually coordinate the most complex customer onboardings leveraging your unique knowledge of the customer’s requirements and specificities.
You will actively participate in developing this growing function within Alan and edit the company to make our Sales teams the most successful of all!
Given the growing need for onsite customer engagement, this role requires you to be based in Paris or the Île-de-France region (or within a 2-hour door to door distance with the flexibility to travel to Paris on short notice for customer meetings).
For this opportunity, we are aiming to hire within the D-E level range https://alan.com/en/careers/a/salary-equity.
⭐️ YOU WILL BE A GREAT FIT IF ⭐️
- You have 6+ years of experience working in a SaaS environment, including at least 3 in a Pre-Sales / Sales Engineering / Solution Consultant role.
- You have a talent for quickly getting to the root cause of customers concern through active listening and requirements elicitation;
- You are assertive and know how to handle objections in a complex environment;
- You master the art of pitching a product with transparency and without overselling its capabilities ;
- You have the ability to break down complex issues and identify product gaps to define the best product solutions;
- You thrive at high level stakeholders’ management;
- You excel at prioritizing tasks while living up to commitments;
- You love teamwork and are always eager to learn and grow;
- You are fluent in both French and English;
It would be even better if you have:
- Experience with end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s;
- Experience in the French Public Sector;
- Experience in HRIS ecosystems and Payroll solutions;
- Experience in Insurance or Health platforms.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- IT Engineer
- Location: Espoo, Finland
- Department: IT Service & Operations
- Reports to: IT Support and Assets Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As an IT Engineer you will provide critical IT support and administration for our global workforce, ensuring operational continuity with a specialized focus on endpoint management, access control, and our audiovisual solutions.
As a key member of our global IT team, your primary function is to support our worldwide operations. You will be responsible for ensuring the reliability of our daily IT systems, operating and maintaining our AV and meeting room solutions, and assisting users globally. You will have previous IT experience and be capable of handling a variety of technical challenges within our established systems.
In this role, you will blend dedicated endpoint and Identity & Access Management (IAM) operations with broader support duties, ensuring smooth and secure workflows for our global workforce.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Global IT Support: Serve as a central pillar of our global IT operations by handling and resolving daily support requests, troubleshooting access, endpoint, and secure communication issues for staff worldwide.
- VIP & Executive Support: Act as a trusted point of contact for VIP and executive support requests, providing rapid response times and prioritized resolution to keep leadership productive and business-critical activities uninterrupted.
- Maintain Secure Communications Uptime: Operate, support, and troubleshoot our secure communications platforms and associated endpoint configurations to ensure continuous, encrypted, and reliable communication for critical operations.
- Meeting & AV Solutions: Operate, support, and troubleshoot our meeting room and audiovisual (AV) solutions to ensure reliable, high-quality collaboration for local and global meetings.
- Endpoint & Lifecycle Operations: Execute device provisioning workflows, apply standard MDM configurations, and ensure patching compliance across our hardware fleet (Windows, macOS, Linux) using established procedures.
- Identity & Access Management (IAM): Administer daily user access, SSO assignments, and permissions management for local and global operations, primarily utilizing Okta.
- Site Documentation: Create and maintain clear operational documentation for secure communications procedures, MDM configurations, and common issue resolutions.
WHAT WE’RE LOOKING FOR
Must haves:
- Previous experience in a hands-on IT support, systems administration, or IT engineering role.
- Solid troubleshooting skills across multiple operating systems, specifically Windows, macOS, and hands-on experience working with Linux environments, including command-line administration, configuration, and troubleshooting.
- Practical experience operating modern endpoint management tools (e.g., Intune, Kandji, Workspace One, Puppet, Ansible).
- Familiarity with identity and access management (IAM) platforms; specific experience with Okta is highly desirable.
- Proven experience working with complex AV and meeting room solutions (e.g., Logitech, Microsoft Teams Rooms, Crestron, Q-SYS, Extron), including setup, support, and troubleshooting; experience with custom-built AV setups for large event spaces is highly appreciated.
- Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, switching, VPNs) and experience troubleshooting secure network connectivity issues.
- Experience working with an enterprise IT Service Desk ticketing system.
- Ability to handle VIP support requests with urgency, discretion, and a strong service mindset, delivering speedy response times under pressure.
- Ability to manage daily operational priorities and communicate technical concepts clearly to non-technical users.
Nice to haves:
- Experience with ITSM tools such as Jira Service Management, ServiceNow, or Freshservice, including working to SLAs.
- ITIL Foundation certification or a good understanding of ITIL practices (incident, request, and problem management).
- Experience running onboarding and offboarding for new and departing employees, including hardware setup and account handover.
- Hands-on experience with hardware troubleshooting, repairs, and managing IT asset inventory.
APPLICATION PROCESS
- TA Screen (30 mins)
- Interview with hiring manager (60mins)
- Interview with Stakeholder team (30 min)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
United States, San Diego, CA
seniorHyderabad, India; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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United States, Remote; Experience collaborating with globally distributed engineering teams across multiple organizations and time zones to deliver shared platform capabilities and drive technical alignment
УдалённоAustralia; We are one of the world’s fastest-growing space companies, and we are only at the beginning of what we intend to build in the ANZ region – not only in defence and intelligence, but across a range of industry verticals where geospatial intelligence is a critical need
ГибридheadParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисseniorValencia
ГибридheadLondon, England, United Kingdom; Dubai
ГибридheadLondon, England, United Kingdom; Dubai
ГибридParis, France
ГибридWarsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria