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Location: Remote-Friendly (Travel Required) | San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role In case you hadn’t noticed, Anthropic is growing fast. Really, really fast. The People Products team exists to support Anthropic’s mission by defining the blueprint for AI at work. We help hire the best person in the world for every job, ensure manager effectiveness, ramp new hires successfully, and ensure that we apply first principles thinking in how we shape Anthropic’s culture through the tools we build. We cover the entire employee lifecycle from hiring to onboarding, teamwork, and promotions. You’ll work directly with Claude, with access to capabilities no external team has, on problems that are genuinely unsolved. You’ll move fast — prototype to production in days or weeks. We believe in cross-functional thinkers who can reason across product, design, and engineering. You’ll be given high autonomy, own your decisions, and ship constantly. If you’ve experienced the pain of bad people practices and want to be the person who fixes them at the most consequential AI company in the world, this is that job. Responsibilities Build full-stack end-to-end across the People Products portfolio. Design and implement AI-native workflows: build tools, evals, prompts, and products. You’ll help define what is possible in applied AI for people processes. Work directly with internal stakeholders — HR teams, recruiters, managers — to understand problems, gather feedback, and iterate quickly without waiting for requirements to be handed down. No gatekeeping, you are expected to talk to your customers. Make product and architecture decisions independently in a low-structure environment: knowing when to cut scope, when to ship, and when to ask for input. Contribute ideas for how the team works, what it builds, and where applied AI can have the most leverage in people workflows. You Might Be a Good Fit If You: Have 8+ years of relevant experience as a Fullstack or product engineer, with a track record of leading complex, multi-month projects or teams as a tech lead or equivalent Have shipped LLM-native features or applications. Derive joy from hard work and the act of creation. Are experienced enough to build big features independently, and make great architectural decisions along the way. Are self-sufficient end-to-end: you can go from idea to production without needing a designer, PM, or architect to unblock you. Move fast without cutting corners: you hold a high quality bar and know how to make smart tradeoffs under time pressure. Engage directly with users and criticism: you’re comfortable talking to internal customers, hearing hard feedback, and incorporating it quickly. Are genuinely mission-driven: you care about the intersection of AI and people practices, not just the technical puzzle. Are a collaborative, supportive teammate: you bring people along, communicate clearly about tradeoffs, and make the people around you better. Strong Candidates May Also Have: Familiarity with MCP (Model Context Protocol) or prior experience building Claude or LLM integrations in production. Background at an AI-native company or in a product-focused 0->1 engineering environment. Experience with HR tech platforms such as Greenhouse, Workday, or Rippling. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure & Tooling on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together. You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency. This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact on customer outcomes and Specialist efficiency. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams Design and maintain integrations across Decagon, Zendesk, Figma admin tooling, internal data sources, and adjacent Product Support platforms Bring relevant customer, account, product, billing, file, or admin metadata into support conversations so chatbots and Specialists have the context they need to resolve issues more effectively Use LLMs and AI patterns for classification, summarization, routing, recommendations, context enrichment, and workflow automation Partner with Engineering, Analytics, Security, Programs, Support, and vendor teams to align on requirements, implementation, governance, and rollout Build quality checks, monitoring, fallback paths, and operational guardrails so AI-powered workflows can be trusted in production Define success metrics for each workflow, track adoption and impact, and iterate based on customer outcomes, Specialist efficiency, and adoption We’d love to hear from you if you have: 3+ years of experience shipping integrations, automations, or internal tools across customer-facing operational systems Strong proficiency in modern back-end technologies and languages (e.g., Ruby, Python, Go, C++, PostgreSQL), with hands-on experience building APIs, implementing webhooks, orchestrating data flows, and integrating systems across complex workflows. Hands-on experience with LLM-powered workflows, AI automations, or AI-enabled customer/support experiences, including working with operational data to debug issues, improve workflows, and measure impact Strong product and stakeholder instincts: you can translate ambiguous support problems into practical, adopted, and measurable technical solutions Proven track record of designing AI workflows with clear guardrails, fallback paths, and responsible deployment practices While it’s not required, it’s an added plus if you also have: Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit, Assembled, Salesforce, or similar systems Familiarity with agent assist tooling, AI support chatbots, copilot tooling, RAG, AI observability, or monitoring AI workflows in production Experience building internal Slack tooling, workflow automations, or embedded support experiences Background in Support Engineering, Internal Tools Engineering, Solutions Engineering, Support Operations, CX Systems, or Business Systems Familiarity with customer support metrics such as containment, deflection, CSAT, first contact resolution, routing accuracy At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Own independent audits and regulatory programs including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, HIPAA, and related frameworks. - Drive scope definition, readiness assessments, auditor engagement, remediation planning, and executive level reporting. - Develop a strong working understanding of Sierra’s Conversational AI Platform, model providers, and cloud architecture. Partner with Platform and Agent Engineering to design and operationalize controls across multi cloud environments, infrastructure, inference and data platforms. - Build a centralized and evolving security controls library mapped to compliance, regulatory and customer requirements. Continuously assess control effectiveness, identify gaps, prioritize risk, and drive remediation that strengthens Sierra’s security and compliance posture. - Define and enforce security baselines for cloud infrastructure, containerized workloads, Kubernetes, identity, encryption, logging, and network security controls. Partner with engineering teams to integrate security requirements into configuration and change management. - Design and operate automated compliance workflows using AI, infrastructure as code, and security tooling to reduce manual effort, improve control assurance, and scale with platform evolution. WHO YOU’LL WORK WITH You will act as a strategic partner to Platform, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. WHAT YOU’LL BRING - 8+ years of experience in security compliance or GRC or security adjacent roles within fast growing technology companies. - Deep expertise in security compliance frameworks including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, and similar regulatory environments. - A systems oriented and engineering focused GRC mindset, with the ability to reason about cloud architecture, data flows, and control effectiveness alongside engineers. - Experience owning complex audits and driving risk based remediation across distributed teams. - Hands-on experience with multi-cloud infrastructure (AWS, Azure, GCP). - Strong experience implementing and automating security controls across cloud infrastructure, configuration management, container security, Kubernetes, encryption, identity, and authentication systems. - Ability to clearly communicate compliance requirements internally to engineering teams and externally to customers in a technically credible way. - Relevant certifications such as CISSP, CISA, PCI ISA, ISO 27001 Lead Auditor, or equivalent experience. EVEN BETTER... - Experience supporting AI platforms, fintech, healthcare, or other highly regulated environments. - Familiarity with global regulatory environments including GDPR, DORA, the EU AI Act, and emerging security and AI governance requirements across APAC regions. - Experience supporting public sector or FedRAMP aligned environments. WHY JOIN US? You will operate at the center of AI systems, cloud infrastructure, and global compliance, shaping how security controls are designed and scaled for modern AI platforms. This role offers high ownership, deep technical partnership with engineering, and the opportunity to define what strong GRC looks like at Sierra. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Chicago, IL Chicago Visual Communication Design Lead In a nutshell: We are looking for a Visual Communication Design Lead who can guide teams and clients through complex design challenges, setting the visual direction and elevating storytelling across engagements. You’ll work collaboratively to bring our voices, stories, and concepts to life through exceptional visual craft. The ideal candidate has a strong foundation in graphic design and experience applying practical and conceptual design across brand systems, interaction and digital product design, motion, and environments. We’re looking for designers who bring a distinctive visual voice, raise the bar for quality, and help others do the same. In this role, you will… As a Design Lead, you’ll own the visual direction of engagements and lead multidisciplinary teams through all phases of the design process from early research and exploration through prototyping, refinement, and client-facing storytelling. You’ll contribute across a diverse portfolio of work spanning brand, experience, interaction, digital product, and service design. Your work may take many forms, including brand strategy and expression, storytelling systems, interaction and digital product design, data visualization, packaging, and environmental design. Once here you will: Lead project teams and collaborate with multidisciplinary designers Collaborate closely with clients, using storytelling and design to make complex ideas clear and actionable Turn research and open-ended questions into visual systems and stories that build empathy for people and bring their experiences to life for both teams and clients Create and guide looks-like/works-like prototypes at different levels of fidelity to explore ideas and align teams Support and grow other designers through thoughtful critique, collaboration, and hands-on craft leadership Hold a high bar for visual quality while staying open to exploration, iteration, and learning Champion visual communication as a powerful way to make ideas tangible and meaningful Some previous projects to check out: Cornell Lab of Ornithology Brand Los Angeles County Department of Mental Health The Lawrence Hall of Science, University of California Berkeley Cities United Rebrand Design Craft: Relevant experience and/or educational background required in visual communication, brand expression, interaction, and digital product design Bachelor’s degree or higher in graphic design, interaction design or an equivalent degree Strong, versatile portfolio demonstrating exceptional craft, visual storytelling, and leadership across complex work Fluency in tools such as Adobe Creative Suite and Figma, with experience using motion and design prototyping tools Comfort shaping and delivering client-facing narratives using tools like Google Slides and FigJam/Figma Slides Ability to balance hands-on making with direction-setting and mentorship Diverse Experience: Experience establishing and expressing brand identity—from strategy through execution—across systems, touchpoints, and mediums Experience leading visual work across interaction and digital product experiences, not just static artifacts Experience leading client work and multidisciplinary teams through complex, often ambiguous design challenges Experience working across industries and project types, adapting craft to context and audience Key Mindsets: Confident and collaborative—able to lead teams and clients while remaining open, curious, and human Comfortable with ambiguity—able to push work forward without having all the answers Growth-oriented—embraces critique, experimentation, and learning through making Proactive and accountable—takes ownership, follows through, and supports the success of the whole team What does IDEO offer you? IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career. Payscale & Benefits IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity. The salary range for this role is $100,000–$120,000 USD. Final offers may vary based on candidate experience, location, and other factors. As a full-time position, this role is eligible for employee benefits.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE As a Product Operations Manager, you’ll work closely with Product and Engineering teams to drive launch operations and quality, ensuring teams can operate effectively as Notion scales. You’ll serve as the core liaison between Product and the go-to-market organization, helping ensure new products and features are successful.   This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. The ideal candidate is able to dive into ambiguous problems that require deep technical fluency, think in systems to scale technical programs, identify and build agentic workflows to accelerate processes, and communicate effectively to drive alignment across cross-functional teams. Your core responsibilities are: - Partner with product teams to help drive product strategy by synthesizing customer + internal signals into clear insights, framing bets/tradeoffs, and driving alignment on priorities. - Build agentic workflows, tooling and processes that drive engineering velocity and a higher bar for launch quality - Coordinate end-to-end launch of new features across teams, starting with early access programs with external customers to setting clear exit criteria for GA launches, to ensure successful outcomes. - Build evergreen feedback loops and triage + evaluation systems that allow teams build with confidence and prioritize the right bets. - Build strong relationships and drive clarity with key partner teams. SKILLS YOU'LL NEED TO BRING - You have at least 4+ years of experience working in product operations, technical program management, project management, or a product ownership role. - You regularly work and keep up with AI tools (i.e Claude Skills, Cowork, Codex etc) to support your work. - You can identify tradeoffs between building systems or processes that don’t scale to ensure successful outcomes. - You have strong communication skills and can work with both technical and non-technical audiences. This includes teams like Research, Data Science, Product, Security, Legal, Support, and Customer Success - You have strong analytical and problem-solving skills that allow you to act with high agency, at multiple altitudes. - You know when to prioritize collecting more information and when to make decisions with limited data. - You can operate in a fast paced environment where priorities and challenges can change quickly. NICE TO HAVES - Strong knowledge of basic scripting, APIs, MySQL, MCPs and similar open source technologies. - Knowledge of and experience using one or more of the following languages - Python, Go, C++ or Java and are comfortable with Github, CLI, etc. - Background in product management or engineering. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York, the estimated base salary range for this role is $170,000-$210,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: United States About Flosum Flosum is a leading DevOps and release management platform purpose-built for the Salesforce ecosystem. We serve Fortune 500 enterprises across regulated industries, helping them ship faster, stay compliant, and scale their Salesforce operations with confidence. We are entering an aggressive growth phase and are looking for exceptional leaders who can help us dominate our market and scale rapidly toward $100M+ in annual revenue. The Opportunity We are hiring a VP of Finance who is far more than a traditional finance executive. This is a hands-on, high-impact leadership role for someone who can serve as a true strategic partner to the CEO and executive team, wielding financial intelligence as a growth weapon. You will own the financial architecture of the business while simultaneously driving operational excellence across our go-to-market functions. You will be the person who figures out where every dollar should go to maximize growth velocity and ensures we are building a scalable, capital-efficient machine. This is not a role for someone who wants to sit back and produce reports. We need a builder and operator who can make a dent in the company from day one. What You Will Own Financial Strategy & Capital Allocation Own the company’s financial model, forecasting, and long-range planning with a relentless focus on accelerating growth to $100M ARR Determine where capital should be deployed across R&D, sales, marketing, and customer success to maximize ROI and speed to scale Build and maintain a capital allocation framework that balances aggressive growth with operational discipline Lead fundraising strategy, investor relations, and board-level financial reporting if and when external capital is pursued Go-to-Market Financial Operations Partner with sales, marketing, and revenue operations leadership to optimize GTM spend efficiency and pipeline economics Build financial models that connect marketing investment to pipeline generation, conversion rates, deal velocity, and revenue outcomes Establish and track unit economics (CAC, LTV, payback period, magic number) to inform GTM investment decisions at an enterprise SaaS level Provide financial oversight and accountability for GTM team performance, headcount planning, and quota/capacity modeling Budgeting, Planning & Operational Efficiency Own the annual budget process and quarterly business reviews, ensuring every function is aligned to growth targets Implement rigorous financial controls and reporting cadences without creating bureaucratic drag Identify inefficiencies and reallocate resources in real time to capitalize on what’s working Build dashboards and reporting that give the executive team instant visibility into financial and operational health Scaling the Business Serve as a strategic thought partner to the CEO on all growth decisions, including pricing, packaging, market expansion, and M&A Bring a deep understanding of SaaS business models and the levers that drive hyper-growth in enterprise software Help design compensation structures, commission plans, and incentive models that drive the right behaviors across the organization Evaluate and optimize vendor spend, technology investments, and operational costs to fund growth Requirements What We Are Looking For 10+ years of progressive finance leadership experience in B2B SaaS companies, with at least 3–5 years at the VP or CFO level Proven track record of scaling a SaaS company from the $10–30M range toward $100M+ ARR in a compressed timeframe Deep fluency in SaaS metrics, unit economics, and the financial mechanics of enterprise software businesses Exceptional command of go-to-market functions — you understand how sales, marketing, and customer success drive revenue, not just how to count it Experience managing or providing financial oversight to GTM teams, including headcount planning, territory modeling, and pipeline forecasting Hands-on operator who builds models, digs into data, and drives decisions — not someone who delegates everything to a team of analysts Experience in the Salesforce ecosystem or selling into Fortune 500 enterprises in regulated industries is a strong plus Outstanding communication skills with the ability to translate complex financial data into clear, actionable insights for non-financial stakeholders Missionary mindset — you take ownership, think independently, and care about the success of the company as if it were your own What Success Looks Like First 90 Days: Complete a full diagnostic of the company’s financial model, GTM spend efficiency, and unit economics Deliver a capital allocation recommendation identifying the highest-ROI growth investments Establish baseline KPIs and a financial reporting cadence that gives leadership real-time visibility First 6 Months: Implement a scalable financial planning and analysis framework tied directly to growth milestones Optimize GTM spend to measurably improve pipeline efficiency and reduce CAC payback period Partner with the CEO and revenue leadership to finalize the investment plan for scaling to $100M ARR First Year: The company has a clear, data-driven financial roadmap with capital deployed against the highest-impact growth levers GTM team operating at peak financial efficiency with transparent cost-to-revenue attribution Financial infrastructure is investor-ready and scalable for the next phase of growth Benefits Why Flosum Market Leadership: We are a category leader in Salesforce DevOps with deep enterprise traction and a product that Fortune 500 companies depend on Massive Opportunity: The Salesforce ecosystem is a multi-billion dollar market, and we are positioned to capture outsized share Impact: This is a company where one person can make a transformational difference. You will not be a cog — you will be a catalyst Culture: We value missionaries over mercenaries, ownership over politics, and results over posturing Competitive base salary commensurate with experience Performance-based bonus tied to community growth and engagement milestones Equity participation Full benefits package (health, dental, vision, 401k) Remote-first flexibility with travel budget for in-person executive engagements as needed

Location: Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Federal DoW/IC Account Executive at Anthropic, you'll drive the adoption of safe, frontier AI across DoW/IC agencies. You'll leverage your deep understanding of DoW/IC operations and consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you'll help refine our approach to the DoW/IC market while maintaining the highest standards of security and compliance. Responsibilities: Drive new business and revenue growth specifically within DoW/IC agencies, owning the full sales cycle from initial outreach through deployment Navigate the unique requirements of DoW/IC procurement, including DFAR compliance, ITAR/EAR regulations, security clearance requirements, and agency-specific security protocols Build and maintain relationships with key decision-makers across DoW/IC agencies, becoming a trusted advisor on AI capabilities and implementation in classified and unclassified environments Develop and execute strategic account plans that align with mission requirements, operational needs, and modernization initiatives Coordinate closely with cleared cloud service providers and cleared system integrators to ensure successful deployment and integration Provide detailed market intelligence and customer feedback to product teams to ensure our offerings meet DoW/IC requirements, including classification levels and air-gapped environments Create and maintain sales playbooks specific to DoW/IC use cases, procurement processes, and security requirements Take a leadership role in growing our DoW/IC presence while maintaining hands-on engagement with key accounts Collaborate across teams to ensure coordinated delivery of commitments and maintain appropriate documentation of customer engagements with proper security protocols You may be a good fit if you have: 7+ years of enterprise sales experience in the DoW/IC space, with a proven track record of driving adoption of emerging technologies Deep understanding of DoW/IC agency missions, operational challenges, and technology needs across classification levels Active security clearance (TS/SCI preferred) with ability to discuss capabilities in classified environments Demonstrated ability to balance strategic leadership with hands-on sales execution in high-security environments Experience navigating complex DoW/IC procurement processes, including knowledge of SEWP, CIO-SP3, GSA, and other relevant contracting vehicles Strong track record of exceeding revenue targets in the DoW/IC space Extensive experience with DoW/IC contracting vehicles, procurement mechanisms, and security compliance requirements Excellent relationship-building skills across all levels, from technical teams to senior agency leadership, including military and civilian leadership Proven ability to coordinate across multiple stakeholders, including cleared cloud providers, cleared system integrators, and security personnel Strategic thinking combined with attention to detail in execution, particularly regarding security protocols A passion for safe and ethical AI development, with the ability to articulate its importance in national security contexts Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $380,000 — $450,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York, NY; United States - Remote; Philadelphia, PA; Washington, DC Workplace: remote We are seeking a motivated and results-driven Cloud Sales Specialist to help grow our Platform Prime customer base and increase revenue. The Prime Sales Specialist will play a pivotal role in driving North America sales through a mix of new Platform Prime customer acquisition and cross-selling into existing Platform Core clients. You will work closely with the sales and technical teams to communicate the value of Azul’s solutions to both technical and business stakeholders.   This is an individual-contributor, quota-carrying role that can be based remotely in the US. What You’ll Do (aka Responsibilities): Sales Strategy & Execution: Develop and implement strategies to generate new Prime business opportunities and achieve sales targets within assigned territories/accounts. Client Engagement: Actively engage with existing Platform Core customers to understand their unique challenges and business needs, providing Azul solutions. Sales Pipeline Management: Manage the entire sales cycle, from lead generation to close. Maintain a robust pipeline of opportunities and forecast accurately.  Build a 3X pipeline. Cross-functional Collaboration: Work closely with Sales Engineers, Marketing, and Customer Success teams to ensure prospects receive comprehensive, clear, and accurate product demonstrations, proposals, and support. Negotiation & Closing: Drive contract negotiations, while consistently closing business on a monthly and quarterly basis. Reporting: Maintain accurate records of sales activity, progress, and outcomes in Salesforce. What You’ll Bring (aka Experience and Education) 15+ years direct software sales experience Proven track record of direct sales of both on-premise and cloud-based software solutions into large enterprises, as well as SaaS centric companies Demonstrated experience in key verticals:  online retail, e-commerce, ad-tech, gaming and financial services Significant experience selling into the infrastructure space (OS, JVM, Container) versus the application space Confident experience working in close partnership with a Technical Sales Engineer Extensive experience selling technical products that require technical POCs Experience selling enterprise products based on Java-based Open Source, highly desired Undergraduate degree, or equivalent experience What You'll Bring (aka Skills and Competencies) Exceptional communicator, influencer and presenter Ability to Evangelize a new solution where there most likely is not an existing budget placeholder Demonstrated ability with Multi-Level selling Proficient in deal qualification methodologies, MEDDPICC preferred Progressive and proactive use of industry sales tools and systems Location New York, CT or New Jersey. 135-160k Base range D.O.E with a 300k on target earnings potential, UNCAPPED.

Location: London, United Kingdom Workplace: hybrid At FutureLearn, we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers and invest in their futures. We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways – giving them progress at their fingertips. Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees. We’re not here just to teach new skills (although we do that well), we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform and OPM. What is the opportunity? We are seeking a knowledgeable and forward thinking Associate Lecturer in Computing to join our Higher Education Services team. This role focuses on delivering high quality teaching and learning across designated programmes, with particular expertise in Cyber Security and/or Artificial Intelligence. The successful candidate will design and deliver engaging learning materials, facilitate dynamic online learning experiences, support student success, and contribute to academic quality and innovation. There may also be opportunities to contribute as a Subject Matter Expert in developing and reviewing module content. What does success look like: Teaching and Learning Delivery Design, prepare, and deliver high-quality teaching materials across assigned computing programmes. Ensure all content, delivery methods, and learning resources align with programme and module objectives. Apply effective teaching, learning, and assessment strategies in line with institutional standards. Demonstrate strong digital capability and deliver engaging online learning experiences. Assessment and Feedback Set, mark, and provide constructive, timely feedback on assessments in accordance with institutional and partner policies. Supervise student projects and dissertations, providing academic and research guidance in Cyber Security and/or AI. Monitor student progress using learner analytics and implement timely interventions to support achievement. Learner Support and Engagement Identify and respond to individual learner needs, referring students to appropriate support services when necessary. Promote an inclusive, engaging, and supportive online learning environment. Quality Assurance and Academic Standards Contribute to internal quality assurance and enhancement activities. Participate in the planning and review of modules to ensure alignment with institutional frameworks and academic standards. Maintain accurate records of teaching delivery, student engagement, and academic outcomes. Professional Participation Attend and actively contribute to relevant meetings, workshops, and training sessions. Complete all mandatory institutional training within the first three months of appointment. Subject Matter Expert Responsibilities (where applicable) Develop new module content in Cyber Security and/or AI in line with academic and institutional standards. Review and update existing module materials as required. What you bring to the table: A PhD, Master’s degree, or substantial industry experience in a relevant computing discipline. Experience teaching and learning within the UK Higher Education sector. Proven subject-specific teaching experience in Cyber Security and/or Artificial Intelligence. Eligibility for Fellowship of AdvanceHE (or willingness to obtain). Strong teamwork, communication, and digital teaching skills. A clear commitment to student success and engagement. Desirable Experience delivering online teaching and learning. Experience supervising research projects or dissertations in computing-related fields. Relevant industry or professional experience in Cyber Security and/or AI. What happens next? Ready to go for it? Click 'Apply', include your CV and tell us why you'd like to become a FutureLearner, and how you’ll nail this role. Recruitment Process Please contact jobs@futurelearn.com if you require any reasonable adjustments or alterations to be made to support you through the recruitment process. Diversity Statement We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – At FutureLearn we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion. We can't wait to meet you! #FutureLearnCareers

Location: Lugano Workplace: OnSite Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust. We are seeking Software Engineers, an entry-level to more senior technical role focused on learning and contributing to the development of blockchain and digital asset solutions for enterprise and institutional clients. This role provides hands-on experience with distributed systems, cryptography, and financial technology while working alongside experienced developers and architects. Within the Service & Enterprise Solutions organization, the Software Engineers contribute to building secure, scalable platforms for banking clients. This role offers the opportunity to work with cutting-edge blockchain technologies, learn industry best practices, and grow technical skills in a fast-paced fintech environment. What You'll Be Doing (Responsibilities): - Write clean, maintainable code following team coding standards and best practices - Implement features and functionality based on technical specifications - Debug and resolve software defects with guidance from senior team members - Develop and execute unit tests to ensure code quality - Participate in code reviews to learn from experienced developers - Support integration activities with APIs, databases, and external systems - Document code and technical processes clearly - Collaborate with architects, DevOps engineers, and QA teams - Learn and apply software development principles, design patterns, and fintech domain knowledge What We Look for In You (Required Qualifications): - Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience) - 0-5 years of professional software development experience (internships and academic projects count) - Proficiency in at least one programming language (Python, JavaScript/TypeScript, Go, Java, or Rust) - Understanding of fundamental programming concepts: data structures, algorithms, object-oriented programming - Familiarity with version control systems (Git) and collaborative development workflows - Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery - Strong problem-solving abilities and attention to detail - Eagerness to learn new technologies and adapt quickly - Languages: English required; Swiss German/German, French and/or Italian a plus - Location: Switzerland, with focus on Lugano Nice To Haves (Preferred Qualifications): - Basic understanding of blockchain, distributed systems, or cryptography concepts - Exposure to API design and RESTful services - Interest in cryptocurrency, digital assets, or decentralized technologies - Experience with databases (SQL/NoSQL) - Familiarity with cloud platforms (AWS, Azure, GCP) or containerization (Docker) - Understanding of agile development methodologies - Contributions to open-source projects or personal coding portfolio - Interest in progressing into senior development or architecture roles 🔒 Stay Safe from Job Scams All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.

Location: Geneva Workplace: OnSite Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure. We are seeking a Senior Project Manager, Delivery, a senior client-facing role accountable for defining client solution needs and leading the delivery of complex enterprise and institutional solutions. This role owns the delivery lifecycle for assigned engagements, from early solution shaping and delivery planning through execution, operational readiness, and steady-state outcomes. Operating within the Service & Enterprise Solutions organization, the Senior Project Manager, Delivery acts as the primary day-to-day owner of client delivery outcomes. This role combines strategic solution definition with rigorous program and project management execution, working closely with clients, Commercial, Solution Architecture, Integration, Product, and Engineering to ensure solutions are clearly defined, deliverable, executed predictably, and transitioned successfully into production. While overall delivery strategy and portfolio governance are owned at Director level, the Senior Project Manager, Delivery is accountable for ensuring solution needs are clearly understood, scoped, planned, and realized through high-quality delivery with strong program-level execution discipline, governance, and risk management. What You'll Be Doing (Responsibilities): - Build, mentor, and lead a high-performing team to scale the delivery of financial services solutions - Own the end-to-end solution delivery lifecycle for complex enterprise and institutional client engagements, from early solution definition and delivery shaping through implementation, go-live, and steady-state operations - Partner with clients and Commercial teams during pre-sales and deal shaping to define solution needs, delivery scope, success criteria, and operational expectations - Translate solution requirements into executable delivery plans, ensuring scope, timelines, costs, dependencies, and risks are clearly defined and agreed - Plan and manage multi-workstream delivery programs, establishing project governance, reporting frameworks, and execution rhythms across delivery teams - Act as the senior delivery authority and escalation point for assigned programs, accountable for solution outcomes, quality, client satisfaction, and program-level execution - Ensure solutions are designed and planned for delivery by working closely with Industry Architecture, Integration, Product, and Engineering to validate feasibility and execution approach - Lead delivery planning and orchestration, including resource allocation, vendor coordination, dependency management, milestone tracking, risk management, and change control - Track progress against milestones, budgets, and delivery commitments, ensuring early identification of deviations and implementing corrective actions - Drive dependency management across Engineering, Product, Integration, vendors, and client teams to ensure coordinated execution - Own operational readiness and transition to run, including testing coordination, go-live planning, support models, and handover to long-term operations teams - Ensure delivered solutions meet contractual, regulatory, and operational commitments, including SLAs, KPIs, and compliance requirements - Provide clear, executive-level reporting to internal leadership and client stakeholders on delivery status, risks, and outcomes - Represent delivery and solution execution in client steering committees and internal leadership discussions - Drive continuous improvement across delivery processes, project management frameworks, tooling, and execution practices What We Look for In You (Required Qualifications): - 7–12 years of experience in enterprise delivery leadership, program management, or project management within banking, financial services, fintech, or technology infrastructure environments - Proven leadership in building and managing high-performing teams, stakeholder management, and decision-making capabilities - Proven success delivering large-scale, complex, multi-system solutions and managing multi-workstream delivery programs in regulated environments - Demonstrated ability to define, shape, and deliver complex client solutions while maintaining rigorous program and project management discipline - Strong experience delivering solutions across banking, custody, payments, or capital markets (banking, custody, payments, capital markets) - Proven leadership of cross-functional teams spanning Engineering, Product, Integration, and external partners - Deep understanding of solution delivery governance, project governance frameworks, dependency management, risk control, and operational readiness - Strong familiarity with modern delivery environments, including cloud, hybrid deployments, DevOps, and CI/CD-driven execution - Familiarity with agile, hybrid, and waterfall delivery models and ability to apply appropriate methodologies based on context - Ability to operate confidently with senior client stakeholders and internal leadership - Exceptional communication, organization, stakeholder management, and execution skills - Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery - Languages: Swiss German, German, and English required; French highly preferred for Geneva market; Italian a plus - Location: Switzerland, with focus on Zurich and Geneva as primary locations Nice To Haves (Preferred Qualifications): - Experience delivering blockchain, digital asset, or crypto infrastructure projects in institutional environments - Exposure to core banking platforms (e.g. Avaloq, Temenos, Sopra or similar) - Background in managed services, long-term client operations, support organization leadership, consulting, or system integration organizations - PMP, PRINCE2, SAFe, or similar project management certifications - Interest in progressing into Director-level delivery or service leadership roles 🔒 Stay Safe from Job Scams All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.

Location: Zurich; Geneva Workplace: OnSite Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure. We are seeking a Business Analyst, a client-facing role responsible for gathering requirements, documenting business processes, and bridging the gap between business stakeholders and technical teams in blockchain and fintech implementations. This is an excellent opportunity for recent graduates or early-career professionals to develop expertise in digital assets, financial services transformation, and enterprise blockchain solutions. Within the Service & Enterprise Solutions organization, the Business Analyst works closely with banking and institutional clients to understand their needs, document workflows, and translate complex requirements into actionable specifications. This role collaborates with Delivery Managers, Solution Architects, and Product teams to ensure blockchain solutions align with business objectives and regulatory requirements. What You'll Be Doing (Responsibilities): - Gather and document business requirements from banking and financial services clients - Conduct stakeholder interviews and requirements elicitation sessions - Map and document business processes related to digital assets, payments, and financial services - Create functional specifications, user stories, and acceptance criteria - Analyze business processes to identify improvement opportunities - Translate business requirements into clear technical specifications - Support user acceptance testing (UAT) and test case development - Facilitate communication between business and technical teams - Document solution designs, data flows, and system integration requirements - Assist with change management and end-user training initiatives What We Look for In You (Required Qualifications): - Bachelor's degree in Business Administration, Information Systems, Finance, or related field - 0-2 years of professional experience as a Business Analyst (internships in banking, fintech, or consulting count) - Strong analytical and problem-solving skills with attention to detail - Excellent written and verbal communication skills - Ability to understand technical concepts and explain them to non-technical audiences - Proficiency with requirements documentation tools (MS Office, Google Workspace, Confluence, or similar) - Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery - Strong stakeholder management and facilitation skills - Eagerness to learn about blockchain technology and financial services - Languages: French and English required; Swiss German, German and/or Italian a plus - Location: Switzerland, with focus on Geneva and Zurich. Nice To Haves (Preferred Qualifications): - Basic understanding of blockchain, cryptocurrency, or digital assets - Exposure to process mapping and business process modeling tools (Visio, Lucidchart, BPMN) - Familiarity with financial services operations (payments, custody, trading, settlements) - Knowledge of SQL or data analysis tools - Understanding of agile methodologies and tools (Jira, Confluence) - Awareness of regulatory requirements in financial services (AML/KYC, MiCA) - Business analysis certification (ECBA, CCBA, or similar) or willingness to pursue - Interest in progressing 🔒 Stay Safe from Job Scams All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.

Location: Zurich Workplace: OnSite Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure. We are seeking an Industry Process Expert to drive the execution and optimization of financial services solution delivery. Reporting to the Director, Industry Lead, Financial Services, this role is responsible for translating industry strategy and architectural vision into operational excellence, ensuring seamless delivery of banking and digital asset solutions for enterprise clients. This role serves as the bridge between strategic vision and tactical execution, owning the processes, methodologies, and operational frameworks that enable successful client implementations. You will work closely with client delivery teams, product engineering, and commercial stakeholders to standardize best practices, improve delivery efficiency, and ensure consistent quality across all financial services engagements. What You’ll Be Doing (Responsibilities): - Own and optimize end-to-end delivery processes for financial services solutions, including custody, payments, tokenization, and digital asset integration - Develop and maintain standardized solution delivery frameworks, reference architectures, and implementation playbooks for banking and financial services clients - Lead process improvement initiatives to enhance delivery speed, quality, and client satisfaction across all financial services engagements - Collaborate with the Director, Industry Lead, Financial Services to translate market insights and architectural strategy into actionable delivery plans and operational standards - Support client engagements through delivery oversight, ensuring adherence to best practices, compliance requirements, and architectural standards - Partner with Product & Engineering to ensure solution designs are implementable, scalable, and aligned with delivery capabilities - Drive knowledge management and documentation efforts, capturing lessons learned and building institutional knowledge across the financial services practice - Coordinate resource planning and allocation for client projects, working with leadership to optimize team utilization and delivery capacity - Provide hands-on technical support during complex implementations, particularly around core banking platform integrations (e.g., Avaloq) and blockchain technology adoption - Monitor delivery metrics and KPIs, providing regular reporting and insights to leadership on project health, risks, and opportunities - Facilitate internal training and enablement programs to ensure delivery teams are equipped with current industry knowledge and technical capabilities - Act as a liaison between client-facing teams and internal stakeholders, ensuring clear communication and alignment on delivery expectations What We Look for In You (Required Qualifications): - 7+ years of experience in banking, financial services, or fintech, with at least 3 years in delivery management, process ownership, or solutions architecture - Proven track record of managing complex technical delivery programs in regulated financial services environments - Strong understanding of banking operations and systems, including exposure to: custody and treasury operations, payment systems and clearing infrastructure, or core banking platforms (Avaloq knowledge highly preferred) - Hands-on technical experience with solution architecture, system integrations, or enterprise software delivery - Familiarity with modern technology stacks including cloud platforms (AWS preferred), API architectures, and DevOps practices - Understanding of regulatory and compliance frameworks in banking, particularly Swiss and European regulations - Excellent project management and process optimization skills, with experience in Agile, Lean, or similar methodologies - Strong leadership and stakeholder management abilities, capable of working effectively with technical teams, clients, and executive leadership - Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery - Exceptional analytical and problem-solving skills with attention to detail and quality - Languages: Swiss German, German, and English required; French and/or Italian a plus Nice to Haves (Preferred Qualifications): - Knowledge of Bitcoin and blockchain technologies, particularly in enterprise contexts - Experience with digital asset custody, tokenization, or cryptocurrency infrastructure - Familiarity with Avaloq core banking platform or similar enterprise banking systems - Technical proficiency in programming or scripting (Python, JavaScript, or similar) - Experience working with institutional clients such as banks, asset managers, or family offices - Background in business process modeling, requirements analysis, or systems integration - Relevant certifications such as PMP, Certified Solutions Architect, or similar credentials 🔒 Stay Safe from Job Scams All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.

Location: Zurich Workplace: OnSite Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure. We are seeking a Senior Project Manager, Delivery, a senior client-facing role accountable for defining client solution needs and leading the delivery of complex enterprise and institutional solutions. This role owns the delivery lifecycle for assigned engagements, from early solution shaping and delivery planning through execution, operational readiness, and steady-state outcomes. Operating within the Service & Enterprise Solutions organization, the Senior Project Manager, Delivery acts as the primary day-to-day owner of client delivery outcomes. This role combines strategic solution definition with rigorous program and project management execution, working closely with clients, Commercial, Solution Architecture, Integration, Product, and Engineering to ensure solutions are clearly defined, deliverable, executed predictably, and transitioned successfully into production. While overall delivery strategy and portfolio governance are owned at Director level, the Senior Project Manager, Delivery is accountable for ensuring solution needs are clearly understood, scoped, planned, and realized through high-quality delivery with strong program-level execution discipline, governance, and risk management. What You'll Be Doing (Responsibilities): - Build, mentor, and lead a high-performing team to scale the delivery of financial services solutions - Own the end-to-end solution delivery lifecycle for complex enterprise and institutional client engagements, from early solution definition and delivery shaping through implementation, go-live, and steady-state operations - Partner with clients and Commercial teams during pre-sales and deal shaping to define solution needs, delivery scope, success criteria, and operational expectations - Translate solution requirements into executable delivery plans, ensuring scope, timelines, costs, dependencies, and risks are clearly defined and agreed - Plan and manage multi-workstream delivery programs, establishing project governance, reporting frameworks, and execution rhythms across delivery teams - Act as the senior delivery authority and escalation point for assigned programs, accountable for solution outcomes, quality, client satisfaction, and program-level execution - Ensure solutions are designed and planned for delivery by working closely with Industry Architecture, Integration, Product, and Engineering to validate feasibility and execution approach - Lead delivery planning and orchestration, including resource allocation, vendor coordination, dependency management, milestone tracking, risk management, and change control - Track progress against milestones, budgets, and delivery commitments, ensuring early identification of deviations and implementing corrective actions - Drive dependency management across Engineering, Product, Integration, vendors, and client teams to ensure coordinated execution - Own operational readiness and transition to run, including testing coordination, go-live planning, support models, and handover to long-term operations teams - Ensure delivered solutions meet contractual, regulatory, and operational commitments, including SLAs, KPIs, and compliance requirements - Provide clear, executive-level reporting to internal leadership and client stakeholders on delivery status, risks, and outcomes - Represent delivery and solution execution in client steering committees and internal leadership discussions - Drive continuous improvement across delivery processes, project management frameworks, tooling, and execution practices What We Look for In You (Required Qualifications): - 7–12 years of experience in enterprise delivery leadership, program management, or project management within banking, financial services, fintech, or technology infrastructure environments - Proven leadership in building and managing high-performing teams, stakeholder management, and decision-making capabilities - Proven success delivering large-scale, complex, multi-system solutions and managing multi-workstream delivery programs in regulated environments - Demonstrated ability to define, shape, and deliver complex client solutions while maintaining rigorous program and project management discipline - Strong experience delivering solutions across banking, custody, payments, or capital markets (banking, custody, payments, capital markets) - Proven leadership of cross-functional teams spanning Engineering, Product, Integration, and external partners - Deep understanding of solution delivery governance, project governance frameworks, dependency management, risk control, and operational readiness - Strong familiarity with modern delivery environments, including cloud, hybrid deployments, DevOps, and CI/CD-driven execution - Familiarity with agile, hybrid, and waterfall delivery models and ability to apply appropriate methodologies based on context - Ability to operate confidently with senior client stakeholders and internal leadership - Exceptional communication, organization, stakeholder management, and execution skills - Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery - Languages: Swiss German, German, and English required; French highly preferred for Geneva market; Italian a plus - Location: Switzerland, with focus on Zurich and Geneva as primary locations Nice To Haves (Preferred Qualifications): - Experience delivering blockchain, digital asset, or crypto infrastructure projects in institutional environments - Exposure to core banking platforms (e.g. Avaloq, Temenos, Sopra or similar) - Background in managed services, long-term client operations, support organization leadership, consulting, or system integration organizations - PMP, PRINCE2, SAFe, or similar project management certifications - Interest in progressing into Director-level delivery or service leadership roles 🔒 Stay Safe from Job Scams All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.

Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria; London, England, United Kingdom Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.  Capital·com is expanding, rebuilding, and rethinking the way the traditional broking industry operates. Product teams are highly focused on delivering an exceptional and unified platform to empower traders to make better financial decisions. As a Senior Product Marketing Manager, you'll work alongside product teams — shaping how products are framed, narrated and ultimately adopted. Responsibilities: Partner with product teams from early in the development process — contributing market insight, trader perspective, and positioning thinking before features are built, not after. Own end-to-end GTM for product launches — from positioning and messaging through to channel coordination and post-launch performance analysis. Build and maintain the messaging architecture for your product areas: what we say, to whom, in what order, and why. Work with marketing and local market teams to embed product as a pillar of brand — ensuring what we build and what we say reinforce the same story across every region and channel. Brief and review marketing copy, onboarding flows, in-app messaging, and enablement materials to keep the product story consistent across every touchpoint. Run competitive and market intelligence — synthesizing signals from client research, trading behavior data, and the broader market into actionable recommendations. Define success metrics for product adoption and report performance clearly. Requirements: 3+ years in product marketing, with at least 2 in a fintech, brokerage, or financial services product environment. Experience running GTM for multiple product launches, including scoping, briefing, cross-functional coordination, and measurement. Comfort working from first principles: you can start from a product spec and arrive at a positioning document without a template. Facility with data: you can pull your own analysis in Claude, Cursor or Amplitude, interpret it, and make a call. A working understanding of AI tools and how to apply them in a marketing workflow — to move faster, think more clearly, and produce better briefs, not to replace judgment. Experience working closely with creative teams — you understand what a strong brand identity requires, can brief against it precisely, and know when something is off. Nice to have: Experience with CFD, derivatives, or retail investment products — you understand the regulatory sensitivity and the client mindset. Exposure to multi-jurisdiction marketing — what you can say in the UK, Cyprus, Australia, and the UAE are meaningfully different constraints. What you will get in return:   • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.   Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: San Francisco; New York Workplace: Hybrid ABOUT ALCHEMY Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences. Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com. About The Role As a Product Designer you'll sit at the intersection of product design, product thinking, and front-end engineering—someone who can take early, ambiguous ideas and turn them into interactive, evaluable experiences fast, helping teams make better decisions sooner. This role is front-end and systems-heavy, with a strong balance of hands-on building and product design partnership. You’ll help us scale and evolve Alchemy’s UI system—owning core components, patterns, and implementation quality—while also jumping into product work when needed to unblock teams and raise the craft bar. This is a high-leverage role: you’ll reduce handoff friction, increase prototype velocity, and elevate UI quality through hands-on building, close collaboration, and a strong point of view on systems. What You'll Do - Build production-quality prototypes (and, when appropriate, ship production front-end code) to validate UX direction quickly—often on tight timelines. - Own and evolve Alchemy’s design system in practice: build and maintain reusable components, patterns, and interaction primitives that scale across products. - Translate design intent into high-quality React/TypeScript UI, with attention to spacing, hierarchy, motion, and interaction polish. - Drive system scalability: identify gaps, propose improvements, and ship additions that make the product ecosystem more consistent and faster to build. - Partner closely with product designers to improve the craft and feasibility of design work—bringing an engineer’s pragmatism and a designer’s taste. - Collaborate tightly with product engineers to reduce rework and make the path from prototype → implementation smoother. - Improve “how we build UI” muscle across teams: documentation, examples, and workflow improvements that raise the baseline. - Build for an AI-native product future: create interaction patterns and UI foundations that support rapid experimentation and iteration in AI-driven experiences. - Contribute to design-system adoption and quality: tokens/components/docs, accessibility standards, and tooling (e.g., Storybook) when needed. - Help teams iterate in short cycles (e.g., ~5–10 day “idea → prototype → decision” loops), bringing clarity to what’s possible and what’s worth building. What We're Looking For - Strong front-end fundamentals and comfort building interactive UI (e.g., React + TypeScript; equivalent stacks welcome). - Systems-minded builder: you’ve shipped and maintained component libraries / design systems (tokens, components, documentation, adoption). - A designer’s eye: you care about hierarchy, spacing, typography, interaction details, and visual polish. - Proven ability to prototype quickly without sacrificing craft—and to choose the right fidelity for the question at hand. - Ability to operate in ambiguity and move fast with high ownership. - Clear communicator across disciplines; you can translate between design intent and technical constraints. - Bonus: accessibility fluency, Storybook (or similar), motion/animation experience, and experience scaling design systems across multiple product surfaces. Benefits and Perks  🩺  Medical, Dental, & Vision 💪  Gym Reimbursement 🖥️  Home Office Build-out Budget 🥙  In-Office Group Meals 🧘‍♂️  Wellbeing & Mental Health Perks 📚 Learning & Development Stipend 🎉  Company Sponsored Conferences & Events 💸  HSA and FSA Plans 🧬  Fertility Benefits More on the Role Alchemy is committed to offering competitive compensation, including base salary as well as equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off. The base salary range for this position is estimated to be between $180,000 - $210,000 annually. Please note this range reflects base salary only, and does not include bonus, equity, or benefits. Your salary will be determined by various factors, including relevant experience, skill set, qualifications, and other business needs.

Location: London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.