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Location: Singapore About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in winning, nurturing and expanding relationships with Large Enterprise accounts within your designated territory. You should possess exceptional drive to build new business, using stakeholder development, business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility representing a fast-growing leader in an exciting new category. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. You'll lead the market penetration in your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless expansion of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively. About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. You are comfortable selling to technical, knowledgeable personas. Excellent Communication: Your written and spoken communication skills are outstanding. Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy. Adaptability: You excel in a fast-paced and dynamic organizational setting. Qualifications: 10+ Years of Enterprise (closing) Sales Experience Extensive experience in a senior sales role, specifically selling technical solutions to Key Accounts in the region Demonstrable track record of consistently meeting or exceeding quota expectations. You possess the expertise to navigate consultative, value-driven sales cycles with Executive-level stakeholders at Key Enterprise companies. You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively landing and expanding business within large enterprise accounts. Recent experience working for an emerging technology software company is a significant plus. Understanding of DevOps practices and technologies, including CI/CD pipelines, automation, cloud infrastructure, and containerization. Business level language proficiency with any one of the languages- Korean, Bahasa Indonesian, or Japanese Familiarity with and experience using the MEDDPIC sales methodology is advantageous. Travel: expected range of 25% to 50% About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Sainte-Anne-de-Bellevue, Canada Role overview: Our client is seeking an experienced Electrical Power System Engineer to support the concept, detailed design, analysis, verification and integration of electrical power subsystems (solar arrays, power‑conditioning units, batteries, distribution & regulation) for our current and next‑generation remote sensing and communications satellites. The role works closely with payload, bus, thermal, structural and mission‑systems multidisciplinary teams responsible for delivering high‑performance, reliable EPS solutions to commercial, government, and defense customers. Tasks summary: Architecture Concept & Requirements Define EPS architecture (generation, storage, distribution) that satisfies mission power budget, mass, volume and reliability constraints. Perform trade‑studies (e.g., solar cell type, battery chemistry, regulator topology). Generate system requirements, functional flow block diagrams. Develop the Interface Control Documents (ICD) and Design Description. Perform requirement management and maintain bidirectional traceability throughout the program life cycle. Detailed Design & Analysis Size solar arrays, power‑conditioning units, battery packs, and power distribution units. Build and validate high‑fidelity electrical models for satellite modes, FMECA, Fault detection… Conduct & maintain power budget models, load‑flow, thermal‑power coupling, and survivability analyses (e.g., eclipse, safe‑mode, fault‑tolerant). Cross‑Functional Coordination, Stakeholder & Program Interaction Present technical status, risk analyses, and trade‑study results to senior management. Interface with spacecraft bus teams (power, thermal, structure, avionics). Develop/maintain high‑fidelity power models for mission analysis (e.g., orbit raising, station‑keeping, de‑orbit). Develop tools for power efficiency & optimisation for the satellite. • Support B&P (Phase 0 & pre-phase A). Integration & Verification (IVV) Author verification plans, test matrices, and validation procedures for unit & EPS subsystem tests. Support ground‑test & integration campaigns, fueling, thermal vacuum, EMI/EMC, and spacecraft‑level integration. Analyse test data, close out anomalies, and update design baselines. Support FSW integration Technical Leadership & Mentorship Mentor, guide, lead a multidisciplinary team of junior or intermediate system engineers & interns Act as technical liaison with customers, partners and external vendors Act as Continuous Improvement stakeholder Contribute to our client’s knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management Maintain design and safety standards. Ensure all artefacts, analysis, software, documentations and deliverables are version controlled in PLM environment. Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). Support Technology Road‑Mapping & Innovation Launch‑Site, On‑Orbit & Operations Support Support launch‑site interface checklists with LVI responsible engineer, pre‑launch checkout procedures, and early‑orbit checkout scripts. Provide real‑time engineering support during launch, on‑orbit commissioning, anomaly investigations and contingency operations. Support SOOH development and associated operator trainings. Required Qualifications: B.Sc. in Electrical Engineering, Aerospace or Physics with 8 + years of EPS system design experience on LEO/MEO platforms. Deep knowledge of spacecraft bus subsystems and their interactions. Experience with power‑electronics design and power management hardware. Strong understanding of aerospace system engineering fundamentals Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. Experience with Confluence and JIRA Demonstrated capability to efficiently work with little supervision Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Storage plays an essential role at Anthropic across research, development, product, and running the business. Our exabyte-scale, multi-cloud storage infrastructure underpins training, CI, sandboxing, inference, warehousing, and long-term data retention. Our storage needs are growing rapidly with Claude. To keep up, we're looking for engineers who have designed, secured, operated, scaled, governed, and optimized blob storage platforms at hyper-scale. You'll join a welcoming, collaborative, high-trust, high-velocity team that is devoted to our users and Anthropic's mission. You'll bring deep experience, essential technical guidance, user-centric product sense, and hands-on significant contributions to help us evolve Anthropic's storage capabilities while absorbing increasing volume and complexity. You'll own high-stakes architectural decisions and deliverables to make stored data securely and speedily accessible across varying infrastructures and regions. You'll collaborate closely with other orgs to drive world-class security, usability, reliability, and capacity/cost efficiency: both for the data we store, and the ways we make it accessible to power a wide range of workflows. You'll partner with research, training, infrastructure, business, and data teams to understand our storage needs and opportunities, today and in the future. You'll drive strategic investments that uplevel Anthropic's ability to ship safe, useful AI at speed. Key Responsibilities Shape the technical strategy and architecture for Anthropic's storage layers Build strong relationships with our users and partner teams, and deep understanding of their access patterns and unique security, usability, and business requirements: everything from large-scale ML and training workloads, to financial data processing with strong controls Partner closely with CSPs, networking, and datacenter teams on infrastructure primitives Translate user needs into scalable, achievable system designs and drive alignment Make principled tradeoffs across durability, availability, consistency, performance, security, and cost, and document the reasoning so other engineers and teams can build on it Break large problems into deliverable milestones, and lead cross-functional teams to ship new capabilities safely at unprecedented speed Work across backend stacks, abstraction layers, and clients to provide users with simple, consistent interfaces no matter where data lives Plan and lead large migrations of critical workloads with user minimal disruption Participate in and improve operations, including SLOs, observability, capacity planning, incident response, and on-call Stay hands-on in code and production, including in the most critical and complex areas Minimum Qualifications Experience designing, building, and operating a large-scale distributed storage system in production, such as an object store, distributed file system, or block storage service. Deep understanding of storage system fundamentals, including: Replication and erasure coding, consistency models, metadata management, durability, failure handling, high availability, access controls, identity models, security approaches, abstraction layers, network requirements, multi-region considerations Experience serving as an owner, tech lead, or architect for a large, complex infrastructure system that orgs and customers depend on Strong software engineering fundamentals and hands-on coding ability in at least one systems language, such as C++, Rust, Go, or Java Experience operating and steering critical infrastructure at scale, including security, on-call, incident response, capacity planning, customer support, and cost efficiency Strong written and verbal communication skills, with experience driving alignment on technical direction and user-facing across multiple orgs and stakeholders The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Sainte-Anne-de-Bellevue, Canada Role overview: Our client is seeking a GNC System Engineer for design, integration, verification, and operational support of GNC subsystems for our current and next‑generation remote sensing and communications satellites. The role will require to design the complete subsystem, from algorithm development through hardware implementation, verification, and on‑orbit operation support. The role requires deep expertise in orbital dynamics, attitude‑determination & control, plus real‑time FSW definition and integration, and will work closely with subsystem and mission operations teams throughout the satellite life‑cycle. Tasks summary: Architecture Concept & Requirements Derive GNC functional, performance, and safety requirements (pointing accuracy, slew rate, orbit‑maintenance ΔV, fault‑tolerance) from mission level requirements. Produce System Requirements, Interface Control document (ICD), and Description Document. Perform requirement management and maintain bidirectional traceability throughout the project lifecycle. Modelling & Trade‑Study Conduct trade studies on sensor suites and actuator families. Perform high‑fidelity dynamics simulations (Matlab/Simulink, STK) to meet pointing requirements, maintain error budgets, control‑law stability, fuel consumption, and survivability margins. Algorithm Development Design and implement attitude‑determination algorithms and orbit‑determination solutions. Develop control laws for 3‑axis stabilization, slew maneuvers, station keeping algorithms Validate algorithms with Monte‑Carlo analysis, worst‑case scenarios, and support SIL/HIL testing on avionic test bench. Cross‑Functional Coordination, Stakeholder & Program Interaction Translate algorithms into FSW requirements running on real‑time operating systems. Collaborate with the C&DH and FSW teams to implement TM/TC, schedulers and FDIR logic for GNC. Present technical status, risk analyses, and trade‑study results to senior management. Negotiate and maintain ICDs with subsystems. Support B&P (Phase 0 & pre-phase A). Hardware Selection & Design Specify sensor and actuator hardware, perform interface definition (electrical, mechanical, thermal) and conduct trade on redundancy architectures. Work with structures and thermal engineers to ensure proper mounting, thermal paths, and vibration survivability of GNC hardware aligning with payload requirements. Review harness routing and power distribution for GNC electronics. Integration & Verification (IVV) Author Verification Plans, Test Matrices, and Validation Procedures for unit, subsystem, and spacecraft level GNC tests. Lead functional tests: sensor calibration, actuator command‑response, closed‑loop attitude‑control on testbeds, and on‑orbit checkout sequences. Conduct failure mode and effects analysis (FMEA), fault tree analysis (FTA), and reliability prediction. Technical Leadership & Mentorship Mentor, guide junior engineers and interns. Act as technical liaison with customers, partners and external vendors Act as Continuous Improvement stakeholder Contribute to our client’s knowledge‑base, process enhancements, and standards. Configuration, Documentation & Standards Management Maintain GNC standards (sensor/actuator interface, filter design, control‑law documentation). • Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment. Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). Support Technology Road‑Mapping & Innovation On‑Orbit & Operations Support Support procedure developments (detumble, orbit‑maintenance, safe‑mode…etc.). Provide real‑time GNC support during launch, early‑orbit checkout, and contingency events. Analyse on‑orbit telemetry, update filter parameters, and generate performance reports. • Support SOOH development and associated operator training. Required Qualifications: B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred), focused on flight dynamics, control theory, or navigation with 10+ of GNC/AOCS experience on LEO/MEO/GEO platforms. Orbital mechanics, attitude dynamics, and control‑law design (classical and modern optimal control). Proficiency with navigation sensors and actuators. Experience implementing real‑time filtering and control algorithms in embedded code Strong understanding of aerospace system engineering fundamentals. • Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. Experience with Confluence and JIRA. • Demonstrated capability to efficiently work with little supervision. • Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. • Demonstrate excellent written and verbal communications skills in English & French work environment.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai on a Flagship Deployment, you’ll lead the end-to-end deployment for one of Sierra’s largest and most strategic customers. You own how Sierra's AI agents come to life, often managing scaled deployments as well as new proofs of concept within the same account. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams and executives day to day. Oversee overall program management while ensuring ongoing executive alignment on the long term roadmap. - Navigate enterprise complexity with cross-functional teams (engineering and product). At this scale, every big technical discussion is also a negotiation — you'll need to read the implications in real time, hold your ground, and steer toward the right outcome. Expect to work across business units, procurement, compliance, and senior execs. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. - Manage internal resourcing requirements. Ensure that your deployment is appropriately resourced today and into the future - Drive financial success for both the customer and Sierra. Ensure value exchange is optimized, drive revenue upside for Sierra, and work internally to manage down cost to serve over time, improving margins. - Partner with Sales on commercial strategy. You are a key player in closing new business within the deployment by identifying opportunities, aligning resources, and EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Plan, organize, and execute on-site business reviews onsite at a Fortune 100 company with Sierra cofounders in attendance - Manage a portfolio of agents across a customer deployment as they scale nationally, to new use cases, and grow in technical complexity - Build relationships throughout the customer’s organization, unlocking high trust, social capital, and ultimately new ARR - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Proven track record: 10+ years of relevant experience driving results in high stakes situations in an enterprise customer facing role, ideally in a dedicated, embedded model with a named enterprise account — you know what it means to be accountable for a relationship at that depth. - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - You've run a company, business unit, forward deployed team, or have comparable experience in general management of business initiatives that require technical aptitude, strategic leadership, operational excellence, and financial outcome accountability. - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Paris, France Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time. This is a full time role that can be held from our Paris Hub. What you'll do at Figma: Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan Manage inbound billing requests (such as processing renewals and changing payment term/method) Close targeted outbound account renewals Qualify and handle inbound sales requests Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products We’d love to hear from you if you have: Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma Strong technical aptitude with ability to learn new products, processes, and policies as we go Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing) Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve Fluent in English and French languages While it’s not required, it’s an added plus if you also have: B2B SaaS experience Customer-facing Sales/Support experience At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: San Francisco; Germany; New York; The Netherlands Workplace: Remote ABOUT LANGFUSE Langfuse is the open-source LLM engineering platform that helps teams build useful AI applications through tracing, evaluation, prompt management, datasets, and metrics. We are now part of ClickHouse. Like ClickHouse, Langfuse is open source, and we work in public: our product, docs, changelog, roadmap, and community discussions are visible to the developers and teams who use us. Langfuse is already one of the most widely adopted platforms in the category: trusted by 19 of the Fortune 50 and 63 of the Fortune 500, with 50M+ SDK installs per month, 6M+ Docker pulls, and 30k+ GitHub stars. We are hiring a Head of Marketing for Langfuse. This is a hands-on marketing leadership role for someone with deep experience in product marketing, developer marketing, and technical content. You will own how Langfuse shows up in the market, manage the Langfuse marketing team, and turn our current founder-led, product-led motion into a holistic marketing ecosystem. The core of the role is still product marketing and developer trust: positioning, launches, category narrative, developer content, website, customer proof, lifecycle, funnel, sales enablement, and the way we explain Langfuse to technical users and technical buyers. At the same time, Langfuse now has access to ClickHouse's global go-to-market engine. You will be the person who makes those resources work for Langfuse without diluting the Langfuse voice. WHAT YOU'LL DO: - Own Langfuse marketing strategy and execution globally, with product marketing and developer content as the center of gravity. - Manage and develop the Langfuse marketing team, including Product Marketing Engineering, Developer Advocacy, and Product Marketing content and resources. - Define the operating model for Langfuse marketing: what sits in the Langfuse pod, what runs through ClickHouse shared teams, who owns what, and how we measure whether it is working. - Build the marketing plan across positioning, launches, website narrative including product pages and conversion paths, customer proof, onboarding, lifecycle, funnel, sales collateral, campaigns, and events. - Own the Langfuse category narrative: LLM observability, evals, prompt management, datasets, agent observability, self-hosting, and the broader LLM engineering workflow. - Keep the developer motion strong: useful technical content, examples, cookbooks, docs-adjacent education, changelog, town halls, open-source communication, and high-trust product launches. - Partner with ClickHouse demand generation and field marketing to make enterprise marketing systematic rather than ad hoc: webinars, workshops, regional events, conferences, paid campaigns, retargeting, and follow-up motions. - Create the canonical Langfuse sales narrative and enablement system so ClickHouse AEs, SAs, field teams, and leadership can confidently explain Langfuse. - Lead customer marketing and proof: case studies, technical stories, customer references, logo strategy, community stories, enterprise migration stories, and reusable sales narratives. - Use data to run the function: unique visitors, signups, activation, revenue, product usage signals, campaign performance, attribution, event ROI, pipeline creation, pipeline acceleration, and qualitative user feedback. WHAT YOU BRING ALONG: - You have led product marketing, developer marketing, DevRel, growth, or demand gen marketing for a technical SaaS product. - You have marketed to developers, infrastructure teams, AI teams, data teams, security teams, observability teams, or another highly technical audience. - You are a strong product marketer at the core: positioning, narrative, launch strategy, competitive thinking, customer proof, sales enablement, and technical buyer messaging are natural territory for you. - You write exceptionally well. You can make complex technical ideas clear without making them shallow. - You are technical enough to use the product, understand the market, earn credibility with engineers, and spot vague or misleading marketing. - You understand product-led growth and open-source funnels: activation, onboarding, conversion, lifecycle, self-serve adoption, usage signals, and sales-assisted expansion. - You understand enterprise marketing enough to work with demand gen, field marketing, sales, solutions, and regional teams. You do not need to personally run every event or paid campaign, but you need to know what good looks like and how to make the system work. - You can manage a small, high-talent team while remaining hands-on where the work needs senior judgment. - You are comfortable building the function while the company is changing around you. Some work will be cleanly owned. Some work will require influence, coordination, and judgment across a larger organization. - You already create content: blog posts, talks, product explainers, social posts, newsletters, videos, docs, demos, or open-source examples. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Americas; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. ABOUT THE ROLE We're looking for a Senior Product Manager to join the team working on analytics features in RevenueCat. RevenueCat is the monetization engine for 40% of new subscription apps shipped — and the number of apps shipped is growing exponentially. We are uniquely positioned not only to give individual developer impactful information into the performance of their own apps, but also deliver truly unique data and insight given our position in the market; we know what good looks like, and we can not only put numbers in context, but give specific recommendations on metrics to target, experiments to run and anomalies to investigate. Our analytics features help app developers make better decisions that improve the monetization of their apps. As product manager on this team, you are responsible for working with your team to set the vision and roadmap, delivering on it, launching new functionality, and increasing the impact of the team. This role requires: - being technical to understand how our analytics system works and its constraint - being analytical to be able to define how to show data as well as debugging issues and edge cases - being customer obsessed to understand what information app developers need for their decisions and how we can provide this information to them - having an understanding of the app ecosystem, how the economics of app businesses work, and what success means for app developers You will oversee all of the Analytics features at RevenueCat — our charts, benchmarking, dashboard, and predictive LTV. You'll partner directly with leadership, collaborate across engineering and data teams, and act as the primary driver for how our customers understand and grow their revenue. ABOUT YOU Skills & Experience - You have 5+ years of product management or adjacent experience, with meaningful time shipping complex products. - You’re analytical. You can’t do your job without data platform access. You are proficient in SQL (or similar tools) — whatever tool you need to know, you’ll learn. You love diving deep into data yourself. You’re experienced in developing robust and scalable metrics. - You are technical. Coding is not a core requirement for this role, being able to prototype with code is (using your preferred AI stack). You can deeply understand how RevenueCat works — what is simple and what is complex within our domain. Maybe you haven’t built and shipped a mobile app yourself (yet) but you have enough knowledge to work closely and independently with highly technical folks. You can discuss APIs, data models, and risk logic with engineering partners and enjoy diving into system details - You’re an excellent communicator. You can express complex ideas clearly and succinctly — written and verbal, synchronous and asynchronous, across timezones and mediums. You can get your point across. Values and Abilities - You act like an owner. You roll up your sleeves, dive into the logs, and get something done yourself. - You thrive in ambiguity. You are comfortable making low-information, high-stakes decisions. You can quickly get to confidence, move on, and iterate. - You're a systems thinker. You can step back from a specific customer request and see the broader system. You build things that scale. - You're deep on the details. You care about what users experience, not just what the data says. - You know when it's good enough. You are obsessed with getting things right, but you know when you're at diminishing returns. You have a bias toward shipping. You love building — and are energized by discovery, experimentation, and rapid iteration. - You’re passionate about great data visualization. Chart sins grind your gears. Your visualizations deliver meaningful insights. You care what is says — and what it looks like — and you know those things are dependent on each other. WHAT YOU'LL DO - Own the product strategy and roadmap for RevenueCat's Analytics products. - Be obsessed with your customers. You will triage and investigate complex data and analytics problems deeply, instead of fully delegating to engineering. Dig deep to understand what developers really want — distill signal from noise and good ideas from bad ones. - Recommend, develop and maintain new benchmarks and metrics that deliver value to our developers, and help them make more money. Be the go-to person when a number looks off. - Set the vision. Create a plan that is cohesive, intentional, and impactful. Break that down into meaningful chunks on a reasonable timeline. - Get it done. Collaborate closely with engineering, data science, and GTM teams to bring robust analytics and experimentation tools to market. This job can not be done alone, and will require deep understanding of the individual products and the infrastructure that hooks them together. The salary for this role is $230,000 USD. You can view our full Compensation Philosophy here https://www.notion.so/revenuecat/RevenueCat-Compensation-Philosophy-82b57cae23ab4c9bb62dfe4e933d32d0 for additional details. In the first month, you'll: - Get to know the product, customers, and team - Contribute to shipping a meaningful feature to thousands of developers - Be ramped up on ongoing projects in your teams Within the first 3 months, you'll: - Have formed a strong working relationship with your engineering manager and design counterpart - Have taken ownership of the roadmap and prioritization for your team (jointly with the engineering manager) - Work with your engineering manager and leadership to define quarterly objectives for your teams - Have shipped the first bigger feature end to end - Work with your team to discover opportunities and solutions to deliver value to our customers - Play an integral role in your team’s discovery and delivery processes - Understand the fundamentals of our tech stack and its complexities, and drive the evaluation feasibility/value tradeoffs in collaboration with your teams Within the first 6 months, you'll: - Have helped your team grow and become a high-performing, engaged team in line with our company values - Effectively collaborate with internal stakeholders of all levels - Be an expert of your areas of the product and the related customer needs, and instill customer empathy in your teams - Independently drive all product-related decisions in your area - Have contributed meaningfully to our knowledge of our customers and their needs, our industry, and important trends - Develop a longer term vision for your area of the product in line with the product strategy - Work with your teams to improve processes and interfaces with other teams Within the first 12 months, you'll: - Be ready to kill something you have shipped if we learned it didn't deliver the value we hoped - Explore completely new opportunities for how RevenueCat may provide greater value to our customers - Make meaningful contributions to our overall product strategy - Have delivered a material, business-impacting new benefit to our customers in your product area WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Product Manager to join our Data Platform team. This role will report to the Product Lead for Data Platform. This team owns the infrastructure and data that powers Garner’s transformative approach to delivering high-quality and affordable care. In this role, you’ll be given wide-ranging responsibility to shape how Garner ingests and governs the data that powers our business and how we ensure quality and security from the start. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Develop the roadmap for ingesting and processing client data, shaping our strategy and developing scalable and consistent approaches that ensure quality and speed Own the experience for connecting to client data and making it available to internal consumers to process member payments efficiently and report results to clients Embed deeply with internal teams, employers, and integration partners to understand their pain points and develop product ideas Drive new product and feature development from ideation to launch Develop prototypes and build and ship minor features end to end Define success metrics for every initiative, ensuring we have the data in place to measure outcomes and rallying the team around what winning looks like and how we get there The ideal candidate has: 2–4 years of product management experience, ideally on data platforms, integrations, or infrastructure products Experience with data ingestion and file-based data exchange (e.g., claims, eligibility, or payments data) and partnering closely with data engineering teams Exceptional analytical and problem-solving skills, with a focus on using data to define success metrics, drive decisions, and measure outcomes Technical fluency — comfort working with data pipelines, writing basic SQL, building prototypes, and shipping minor features end-to-end Strong communication and stakeholder management skills, with comfort working across technical and non-technical teams and external integration partners A high level of autonomy and ownership — able to move quickly and independently in ambiguous problem spaces 1 year of working in an AI-forward development environment A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Compensation Transparency: The target salary range for this position is $143,000 - $170,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from Canada in EST time zones only at this time. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 211,450 - CAD 253,740 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Germany, the Base compensation range for this role is EUR 124,571 - EUR 149,485 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Ireland, the Base compensation range for this role is EUR 133,600 - EUR 160,320 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Spain, the Base compensation range for this role is EUR 106,680 - EUR 128,016 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Sweden, the Base compensation range for this role is SEK 996,819 - SEK 1,196,182 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 117,949 - GBP 141,539 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from USA in EST time zones only at this time. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In the United States, the Base compensation range for this role is USD 208,602 - USD 250,322 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: New York, New York, United States About the Role iCapital is looking to hire a Compliance Assistant Vice President to join its Regulatory and Compliance team to lead the review and approval process for investor AML and KYC with a strong private fund focus. This role will be responsible for ensuring compliance with all AML and KYC regulatory requirements and generally assisting the Legal and Compliance teams with various compliance-focused tasks. Responsibilities Review of investor and client AML and KYC documentation, client communications, quarterly reporting and ongoing monitoring. Perform third party reliance testing and monitoring. Collaborate across various business lines on new initiatives, providing compliance guidance. Conduct AML screening review and dispositions. Assist in preparing for and responding to inquiries and audits. Qualifications 5+ years of alternatives experience, preferably with both broker dealer and registered investment advisor experience Strong knowledge of the Investment Company Act of 1940, Securities Act of 1933 and Cayman Islands Anti-Money Laundering Regulations AML and KYC knowledge of regulatory requirements for private fund investors Experience with AML screening resolution vendor tools (i.e. LexisNexis, Worldcheck, ComplyAdvantage) Excellent verbal communication skills with the ability for personal interaction Thrives in a fast-paced environment with a continuous learning mindset Self-motivated with robust project management and process development skills ACAMS certification is preferred JD is a plus Benefits The base salary range for this role is $110,000 to $145,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. ABOUT THE ROLE Today, our SMB sales motion is dialed in. The majority of new customers find us; they visit our website, start a trial, or request a walkthrough of the platform. We’ve built a process that converts these visitors into customers at an impressive rate. Over the past year, our product has become increasingly competitive for support teams at larger companies (100-1,000 employees), but those prospects don’t always arrive on our site ready to engage. That’s where you come in. This is a true outbound sales role, designed for a rep with world-class prospecting skills. You’ll have the opportunity to not only craft our outbound sales motion, but lead the charge competing (and winning) new upmarket customers at a higher ACV. Please note: For this role, we are only able to hire in the United States. In this role, you will - Build and own your pipeline. We expect more than 75% of your opportunities to be self-sourced through target account campaigns, account-based targeting, referrals, events. Inbound will support you; it won't fill your calendar. - Run full-cycle deals. You'll land the first meeting, run tailored product demos, build compelling business cases, manage commercial negotiations and seal the deal. You own the sales motion (with support from our amazing team). - Build a playbook. What works for you becomes the baseline of our upmarket sales motion. You're the first person running it, and will work with GTM leadership to set our strategy for the future. - Collaborate cross-functionally. You'll give Product direct feedback on requirements on what mid-market support teams need from us, partner with Marketing to launch targeted campaigns & and work in lockstep with RevOps to ensure our operational process is dialed in. - Own numbers. You'll own and report on pipeline coverage, forecast accuracy, and progress to target with enough rigor that leadership can plan around it. ABOUT YOU: - You've sourced the majority of your own pipeline — 75% or more — and you can be specific about your strategy and results - You have 8+ years in full-cycle B2B SaaS sales, working mid-market accounts at companies of roughly 250–1,000 employees. - You're at home in a 3-6 month cycle, closing deals with with an average size of $25-$75K - You have a real point of view on account selection and engagement strategy - You are comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, enrichment — you can build a system that works for you - You use AI daily to improve your output, and you can point to specific examples where AI changed the speed, quality, and scale of what you delivered. - You’re a problem solver, and possess a strong ability to identify customer business needs, multi-thread with key stakeholders and position relevant solutions effectively - You are comfortable being the first of something. There's no mid-market playbook here yet, and you'd rather write one than inherit one. Compensation for this role is $100K base salary. OTE is $200K. COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.