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Location: New York City Metropolitan Area; Manhattan, New York; New Jersey; Brooklyn, New York; Boston, Massachusetts; Connecticut; Pennsylvania; Trenton, New Jersey; Newark, New Jersey Workplace: remote Provectus is an AI consultancy founded in 2010 and led by its founders. As an AWS Premier Partner and an Anthropic Preferred Partner, we help Financial Services & Insurance and Healthcare & Life Sciences companies design, build, and operate production AI systems. With offices across North America, LATAM, and EMEA, we work with clients worldwide. We are hiring an Account Executive to turn incoming enterprise leads into signed consulting engagements. Clients buy multi-month consulting engagements. You won't build pipeline from scratch. Anthropic and AWS share qualified enterprise leads with us. Your job has four parts: Qualify those leads quickly. Run discovery with buyers at banks, insurers and life sciences companies. Scope the work with our architects. Close. What you'll do: Pick up new leads as they arrive, decide which to pursue, and be able to explain why. Run discovery calls with business and technology leaders. Map their process, data, regulatory constraints, budget and decision path. Work with delivery leads and architects to scope proposals and SOWs that we can deliver. You are selling consulting engagements, not software licenses. Negotiate and close to a signed SOW, with the Chief Commercial Officer joining larger deals. Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close. Translate Anthropic's product roadmap and partnership incentives into the client propositions. Keep Anthropic and AWS partner reps informed on the leads they share, and take part in joint pipeline reviews. Keep the CRM current and forecast your deals accurately. Bring buyer objections and patterns from each industry back to leadership and marketing. Travel for client meetings, up to 30% of your time. What You Need: 2–4 years in a client-facing commercial role in a consulting or IT services firm where you closed deals yourself, such as account executive, account manager, or consultant who owned client sales. Be ready to share the specifics: what you closed, at what size, and how long each deal took. OR experience with banks, insurers, or pharma/biotech companies in one of these roles: selling services or technology to them (including smaller deals you closed yourself or larger deals where you supported the lead); working on client projects at a consulting firm, including proposals or scoping; or working inside one of these companies on projects where you helped evaluate and select outside vendors. Working knowledge of Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech). You have worked in the industry or sold into it, and you can discuss a buyer's process and regulatory constraints in their terms. Experience selling services engagements or complex B2B deals with several stakeholders. Clear written and spoken communication with director-, VP- and C-level buyers. Comfort handling a steady volume of leads and choosing where to spend your time. Strong plus: Experience selling AI/ML, data or cloud services. Experience working partner-referred leads from Anthropic, AWS, GCP or Azure. Why this role is worth your time: Leads arrive every day, so your time goes into closing rather than prospecting. You learn enterprise AI consulting sales in two regulated industries. You close with support: our architects scope the work with you, and the Chief Commercial Officer joins larger negotiations. The delivery team can execute what you sell: 350+ people, 150+ certified architects, and 100+ customers in production. Work at the intersection of two AI partnerships: Anthropic and AWS. High-impact role with direct visibility to leadership. Compensation and benefits: Base $90–120K + commission, OTE range $140–170K. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data. B2B contract model or full-time model. Unlimited vacation policy. Generous health, vision, and dental insurance, and life insurance. 401(k) matching plan. Our process: A 30/45-minute call with our recruiter. An interview with the AE about a deal you closed. An interview with the Chief Commercial Officer. An interview with the CEO.

Location: San Francisco; New York City Workplace: Remote About Pinecone: Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io. What We Are Looking For: We are looking for individuals who are accustomed to solving the enterprise market’s most complex problems. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support Proof of Concepts, and ultimately close business. About the Role: As a Pinecone Solutions Engineer, you must share our passion about reinventing the Data Cloud space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with officials and talking shop with technical audiences. In this role, you will: - Present Pinecone technology and vision to officials and technical contributors at prospects and customers - Work hands-on with prospects and customers to demonstrate and communicate the value of Pinecone technology throughout the sales cycle, from demo to proof of concept to design and implementation - Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Pinecone in relation to them. - Collaborate with Product Management, Engineering and Marketing to continuously improve Pinecone’s products and marketing Preferred Background: - 5-7 years of enterprise experience in a customer and prospect facing pre-sales role - Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos. - Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies - Hands-on expertise with SQL and SQL analytics - Ability to connect a customer’s specific business problems and Pinecone’s solutions - Broad knowledge of cloud platforms; AWS, Azure & GCP is preferred - University degree in computer science, engineering, mathematics or related fields or equivalent experience preferred - Skills in Data Science and Data Applications Development, including knowledge of; Scala, Python and JavaScript is a bonus Perks & Benefits: - Comprehensive health coverage including Medical, Dental, Vision - Free mental health therapy sessions; free One Medical, Tela-doc, and Health Advocate subscriptions - Equity award - 401(k) - Flexible time off - Paid parental leave - Annual Department Retreat - WFH Equipment Stipend Diversity, Equity, Inclusion and Belonging (DEIB) are the cornerstone of everything we do at Pinecone. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications listed in this posting. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. THE ROLE Our B2B team in Almaty is growing fast and closes most of the company's enterprise revenue. We are hiring a GTM Recruiter to keep that team growing at the same pace and at the same bar. This is a full-cycle, hands-on recruiting seat for go-to-market roles: Account Executives, Customer Success, Partnerships, Marketing and Solutions roles for the Kazakhstan office, with some searches for our international GTM teams. You report to the B2B Director, run your own desk end to end, and are measured on hires that pass probation, not on activity. WHAT YOU'LL DO - Own full-cycle recruiting for GTM roles: kickoff with the hiring manager, sourcing, screening calls, take-home coordination, final rounds, references, offer and close. - Run the first screen yourself: dig into real numbers (quota, attainment, deal sizes), separate personal results from team results, test spoken English, and recommend a clear yes or no with reasons. - Build pipelines of top commercial talent through direct sourcing (LinkedIn Recruiter, referrals, communities, creative outreach), not just inbound. - Keep the process moving at startup speed: same-day feedback, take-home sent the day of a good screen, candidates never waiting on us. - Be the hiring manager's partner: calibrate on profiles weekly, bring market and compensation intelligence, push back when the bar is at risk. - Keep our ATS accurate: stages, feedback, sources and offers up to date so reporting reflects reality. WHAT WE'RE LOOKING FOR - A recruiter whose recent work is hiring salespeople or other commercial roles (AE, SDR, account management, business development), with numbers you can state: hires per quarter, time to fill, offer acceptance. - Experience in a fast-growing tech, marketplace, fintech or agency environment where volume and bar both mattered. - Fluent English: you interview English-speaking candidates and work with US-based hiring managers daily. - Sharp judgement on people: you read between the lines of a CV, you notice when a story does not add up, and you can explain your reasoning in two sentences. - Excellent written and spoken communication; candidates and hiring managers should enjoy working with you. - Comfortable with an ATS (Ashby, Greenhouse, Lever), LinkedIn Recruiter and AI assistants in your daily work. - Enthusiasm and commitment for an intense, high-ownership role; you want to be measured on outcomes. HOW WE WORK - On-site in our Almaty office, full time. - Our GTM team works on US hours to stay close to the market and the US team; this role keeps the same schedule. - Competitive salary in USD.

Location: Vancouver, BC The Product Management team drives Asana’s product strategy and execution, translating customer needs into products that help teams work together and see the larger purpose behind their work. As AI agents become part of how work gets done, we’re building new ways for people, developers, and agents to collaborate through Asana’s Work Graph. We’re looking for a Lead Product Manager to lead product strategy for Asana’s APIs and Model Context Protocol (MCP) server. You’ll help external developers and AI agents understand and act on the work teams manage in Asana—from tasks and projects to the goals, ownership, and dependencies that connect them. You’ll shape a platform that makes these workflows useful, reliable, and secure, balancing developer experience with the controls enterprise customers need. You’re a technical product leader who can reason deeply about systems, turn emerging customer needs into a focused roadmap, and bring engineering, design, research, and go-to-market partners together to deliver meaningful outcomes. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Own the product vision and prioritized roadmap for Asana’s APIs and MCP server, connecting developer and customer needs to Asana’s broader product strategy. Enable external developers and agents to complete valuable workflows in Asana, and improve the journey from discovering Asana's APIs and MCP tools to completing a first successful workflow. Expand access to Work Graph capabilities in partnership with the teams that own them. Reduce friction in documentation, authorization, and everyday use. Partner closely with engineering to improve platform reliability, performance, and compatibility as API and MCP capabilities evolve. Use customer feedback, evaluations, and success measures (adoption, workflow completion, reliability, and time to value) to identify where workflows fail and prioritize improvements. Work with security and enterprise product teams to make agent access trustworthy. Define clear permissions, administrative controls, and accountability for actions taken by agents. Lead initiatives from discovery through launch and iteration across multiple teams. Measure success through adoption, workflow completion, reliability, and time to value. About you 6-8 years of product management experience, with a track record of launching and growing products in B2B SaaS, enterprise software, or developer platforms. Experience shaping technical platform or developer-facing products, including APIs and MCP servers, and connecting API and infrastructure decisions to real customer problems and business outcomes. Technical fluency and systems thinking. You can reason about APIs, authentication, permissions, dependencies, and failure modes, and translate technical protocols into clear end-to-end user flows. You have experience designing API contracts, managing versioning and backward compatibility, and owning SDKs and developer documentation. Strong product judgment. You can navigate ambiguity, identify the core problem, and turn a broad opportunity into a focused, sequenced roadmap. A customer-centered, analytical approach. You seek out developer and user feedback, define meaningful success measures, and use evidence to guide prioritization and iteration. Proven ability to lead end-to-end product delivery and align multiple teams around difficult decisions. You communicate clearly with technical and nontechnical partners and keep execution moving across dependencies. Experience mentoring and developing other product managers. Preferred: bachelor's degree in computer science, engineering, or a related field. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $211,000-$240,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: Worldwide We are seeking a hands-on Engineering Manager for AI Platform , the team that builds and supports internal AI platforms used across the company. You will lead a cross-functional engineering team, own delivery end to end, and work closely with Product, Data, and AI teams on scope, priorities, and the platform roadmap. This is a hands-on role: beyond people management, you will take an active part in shaping the architecture and making technical decisions within the team. Challenges that await you: Build and lead the team across hiring, planning, task decomposition, process improvements, and cross-team collaboration Own and drive the development of internal AI platforms from concept to production, and keep them reliable as adoption grows Turn recurring needs from product teams into reusable platform capabilities rather than one-off solutions Ensure strong team performance and reliable, on-time delivery aligned with company and business goals Partner closely with Product, Data, and AI teams, and with the internal teams who use the platforms, to understand their needs and drive adoption Make well-reasoned build-vs-adopt decisions, including evaluating, integrating, and extending open-source solutions Shape the architecture, design, and implementation of scalable backend services, APIs, and integrations What makes you a great fit: Experience leading engineering teams, including hiring, people development, performance, and delivery management Proven experience leading teams in AI, ML, or data-driven engineering environments as well as training models on your own Strong technical background with hands-on development experience and the ability to validate technical decisions independently Experience taking AI-powered products or services from concept to production including measuring their impact through A/B tests or other metrics Ability to translate ambiguous business and product requirements into clear technical solutions and priorities Strong cross-team communication skills and the ability to collaborate with Product, Data and business stakeholders English proficiency at B1 level or higher for effective collaboration with an international team Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to one of our hubs — Cyprus, Spain or Georgia — with assistance for the employee and their family Flexible work from one of our offices or remote Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation Policy: Annual leave and paid sick leave as per applicable policies

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE We’re looking for an Engineering Manager to lead Trust & Safety within Render’s Security team. Your mission is to keep Render a trusted place to build and run applications by preventing fraud and abuse, protecting customers from malicious activity, and making it harder for attackers to use our platform. You’ll lead a team of engineers who build and operate the systems behind this work: detection pipelines, investigation tools, automated enforcement, and protections across the customer lifecycle. You’ll combine strong people leadership with technical judgement, helping the team respond effectively to incidents while investing in systems that prevent recurring problems. You’ll partner closely with Product, Infrastructure, customer-facing teams, Finance, and Legal to translate emerging threats and customer needs into practical engineering work. The decisions your team makes will directly affect customer safety, platform reputation, fraud losses, and the experience of legitimate developers. WHAT YOU'LL DO - Lead and grow the Trust & Safety engineering team through hiring, mentorship, regular feedback, performance management, and career development. - Define the team’s roadmap, balancing investigations and operational needs with sustained investments in prevention, automation, and platform protections. - Guide the design and delivery of systems that detect phishing, malicious workloads, payment fraud, and other forms of platform abuse. - Build investigation and enforcement tooling that gives responders the context to act quickly, records decisions, and supports consistent handling of escalations and appeals. - Lead the team’s response to significant fraud and abuse incidents, coordinating with other Security teams, Infrastructure, Support, Finance, and Legal. - Establish sustainable on-call and response practices, including clear ownership, runbooks, escalation paths, and learning from incidents. - Partner with Product and Engineering to introduce protections at the right points in the customer lifecycle, balancing prevention with onboarding friction and false positives. - Turn knowledge of attacker behavior and recurring abuse campaigns into improvements that protect customers and reduce repeat incidents. - Define and use metrics for fraud losses, detection and response time, false positives, repeat abuse, and operational workload to guide investment. WHAT WE’RE LOOKING FOR - 5+ years experience managing and developing engineers, including hiring, coaching, performance management, and building a healthy, inclusive team. - A strong background in software and security engineering, with the ability to guide system design, review technical proposals, and make pragmatic architectural tradeoffs. - Experience building or operating systems for fraud prevention, abuse detection, Trust & Safety, or adversarial security problems. - Experience leading teams with on-call or incident response responsibilities, and sound judgement when decisions must be made with incomplete information. - The ability to translate ambiguous threats and business needs into clear priorities, incremental milestones, and shipped improvements. - Experience using data to evaluate detection quality, understand operational problems, and measure whether interventions work. - Clear communication and effective collaboration across engineering and business teams, including explaining risks and tradeoffs to technical and non-technical partners. - Empathy for customers and responders, high integrity, and a strong sense of ownership for both team outcomes and long-term system health. NICE-TO-HAVES - Experience with cloud infrastructure, developer platforms, or services that run customer-controlled code and workloads. - Experience addressing payment fraud, phishing, malware hosting, account compromise, or coordinated abuse campaigns. - Experience building threat intelligence pipelines, linking related malicious accounts, or integrating external reputation signals. - Familiarity with Go, TypeScript, Kubernetes, Postgres, Terraform, or Temporal. - Experience partnering with Legal and customer-facing teams on sensitive enforcement decisions and external abuse reports. - Experience building and scaling a team at a growing company. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: New York, NY, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Fanatics Core is the engineering organization building the shared capabilities, including search, AI, and customer intelligence, that every product across the Fanatics ecosystem builds on. We are seeking an Engineering Manager to lead the team that owns Search and Consumer AI. This leader will own some of the most leveraged surfaces we build: how fans find what they’re looking for, how AI shows up inside our apps, and how AI powers an excellent customer experience. You will lead a team of software engineers spanning two closely connected charters: Consumer AI: customer support AI, including LLM-powered assistants, conversational analytics, sentiment analysis, predictive troubleshooting, and the tooling that lets customer success teams act on AI-generated insights; and (2) embedded AI experiences in the fan journey, such as AI commentary, recommendations, summaries, and in-app assistance. Search: native search, including query understanding, relevance and ranking, autocomplete, and personalization; and (2) AI search, including natural-language and conversational search that lets fans ask for what they want in their own words and get answers, not just results. Success in this role requires strong partnership with Product, Data Science, Customer Operations, and product teams across the ecosystem to shape the roadmap, make smart trade-offs, and deliver outcomes fans feel. You’ll work on complex, high-scale challenges as part of a team that values innovation, collaboration, and excellence. Responsibilities Delivery & Ownership Lead the team to deliver against commitments across Search and Consumer AI, owning delivery plans end to end: scope and sequence work, remove blockers, and manage risk. Set a high bar for reliability, performance, and relevance quality, with observability in place for AI and search services. Ensure the team’s work meets Fanatics standards for data governance, security, compliance, and responsible AI. Own on-call, incident response, and operational health for the team’s systems. Strategy & Roadmap Partner with Product and engineering leadership on planning and roadmap building, using technical insight and fan impact to influence priorities. Connect day-to-day execution to team strategy and Fanatics business goals so engineers understand why their work matters. Partner with product teams across the ecosystem to embed AI experiences into their surfaces, agreeing on shared ownership, interfaces, and quality bars. Guide how LLMs and ML models are evaluated, integrated, and rolled out in production. Communication & Collaboration Coordinate across engineers, adjacent teams, and cross-functional partners to drive end-to-end delivery. Represent the team’s plans, progress, and risks in planning and review forums. Keep the team informed on goals, trade-offs, and decisions, and create space for two-way feedback. People & Ways of Working Hire, onboard, and grow a high-performing team; give candid, timely feedback and invite the same. Mentor engineers on craft, ownership, and collaboration, and support their career growth. Build team processes (planning, reviews, retros, experimentation) that help the team learn fast and ship reliably. Must be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team building. Qualifications We value aptitude over experience, but here are some key skills that will make you successful on this team: 1-3+ years managing a software engineering team, or significant tech-lead experience with people-leadership responsibilities, delivering complex, high-scale systems. Experience in a Java / AWS ecosystem; familiarity with AWS Bedrock or equivalent managed AI services preferred. Experience shipping consumer-facing AI/ML or NLP features to production, including integrating LLMs and building the pipelines and evaluation practices that keep them reliable. Strong understanding of search, discovery, or relevance systems, including how traditional search and LLM-based approaches complement each other. Strong technical judgment and clear, confident communication with engineers, Product partners, and leadership. Proven ability to mentor engineers and build a healthy, high-performing team culture. Preferred Background in customer support AI or embedded consumer AI experiences (assistants, conversational analytics, AI commentary, recommendations). Familiarity with Kafka, Airflow, dbt, OpenSearch, Kotlin, and Salesforce. Experience building shared platforms consumed by multiple product teams. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #LI-VG1 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $190,000 — $237,500 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Pennsylvania; Massachusetts; Maryland; Connecticut; New Jersey; Delaware; Rhode Island Workplace: remote Provectus is an AI consultancy founded in 2010 and led by its founders. As an AWS Premier Partner and an Anthropic Preferred Partner, we help Financial Services & Insurance and Healthcare & Life Sciences companies design, build, and operate production AI systems. With offices across North America, LATAM, and EMEA, we work with clients worldwide. We are hiring an Account Executive to turn incoming enterprise leads into signed consulting engagements. Clients buy multi-month consulting engagements. You won't build pipeline from scratch. Anthropic and AWS share qualified enterprise leads with us. Your job has four parts: Qualify those leads quickly. Run discovery with buyers at banks, insurers and life sciences companies. Scope the work with our architects. Close. What you'll do: Pick up new leads as they arrive, decide which to pursue, and be able to explain why. Run discovery calls with business and technology leaders. Map their process, data, regulatory constraints, budget and decision path. Work with delivery leads and architects to scope proposals and SOWs that we can deliver. You are selling consulting engagements, not software licenses. Negotiate and close to a signed SOW, with the Chief Commercial Officer joining larger deals. Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close. Translate Anthropic's product roadmap and partnership incentives into the client propositions. Keep Anthropic and AWS partner reps informed on the leads they share, and take part in joint pipeline reviews. Keep the CRM current and forecast your deals accurately. Bring buyer objections and patterns from each industry back to leadership and marketing. Travel for client meetings, up to 30% of your time. What You Need: 2+ years in a client-facing commercial role in a consulting or IT services firm where you closed deals yourself, such as account executive, account manager, or consultant who owned client sales. Be ready to share the specifics: what you closed, at what size, and how long each deal took. OR experience with banks, insurers, or pharma/biotech companies in one of these roles: selling services or technology to them (including smaller deals you closed yourself or larger deals where you supported the lead); working on client projects at a consulting firm, including proposals or scoping; or working inside one of these companies on projects where you helped evaluate and select outside vendors. Working knowledge of Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech). You have worked in the industry or sold into it, and you can discuss a buyer's process and regulatory constraints in their terms. Experience selling services engagements or complex B2B deals with several stakeholders. Clear written and spoken communication with director-, VP- and C-level buyers. Comfort handling a steady volume of leads and choosing where to spend your time. Strong plus: Experience selling AI/ML, data or cloud services. Experience working partner-referred leads from Anthropic, AWS, GCP or Azure. Why this role is worth your time: Leads arrive every day, so your time goes into closing rather than prospecting. You learn enterprise AI consulting sales in two regulated industries. You close with support: our architects scope the work with you, and the Chief Commercial Officer joins larger negotiations. The delivery team can execute what you sell: 350+ people, 150+ certified architects, and 100+ customers in production. Work at the intersection of two AI partnerships: Anthropic and AWS. High-impact role with direct visibility to leadership. Compensation and benefits: Base $90–120K + commission, OTE range $140–170K. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data. B2B contract model or full-time model. Unlimited vacation policy. Generous health, vision, and dental insurance, and life insurance. 401(k) matching plan. Our process: A 30/45-minute call with our recruiter. An interview with the AE about a deal you closed. An interview with the Chief Commercial Officer. An interview with the CEO.

Location: New York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey Workplace: remote Provectus is an AI consultancy founded in 2010 and led by its founders. As an AWS Premier Partner and an Anthropic Preferred Partner, we help Financial Services & Insurance and Healthcare & Life Sciences companies design, build, and operate production AI systems. With offices across North America, LATAM, and EMEA, we work with clients worldwide. We are hiring an Account Executive to turn incoming enterprise leads into signed consulting engagements. Clients buy multi-month consulting engagements. You won't build pipeline from scratch. Anthropic and AWS share qualified enterprise leads with us. Your job has four parts: Qualify those leads quickly. Run discovery with buyers at banks, insurers and life sciences companies. Scope the work with our architects. Close. What you'll do: Pick up new leads as they arrive, decide which to pursue, and be able to explain why. Run discovery calls with business and technology leaders. Map their process, data, regulatory constraints, budget and decision path. Work with delivery leads and architects to scope proposals and SOWs that we can deliver. You are selling consulting engagements, not software licenses. Negotiate and close to a signed SOW, with the Chief Commercial Officer joining larger deals. Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close. Translate Anthropic's product roadmap and partnership incentives into the client propositions. Keep Anthropic and AWS partner reps informed on the leads they share, and take part in joint pipeline reviews. Keep the CRM current and forecast your deals accurately. Bring buyer objections and patterns from each industry back to leadership and marketing. Travel for client meetings, up to 30% of your time. What You Need: 2+ years in a client-facing commercial role in a consulting or IT services firm where you closed deals yourself, such as account executive, account manager, or consultant who owned client sales. Be ready to share the specifics: what you closed, at what size, and how long each deal took. OR experience with banks, insurers, or pharma/biotech companies in one of these roles: selling services or technology to them (including smaller deals you closed yourself or larger deals where you supported the lead); working on client projects at a consulting firm, including proposals or scoping; or working inside one of these companies on projects where you helped evaluate and select outside vendors. Working knowledge of Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech). You have worked in the industry or sold into it, and you can discuss a buyer's process and regulatory constraints in their terms. Experience selling services engagements or complex B2B deals with several stakeholders. Clear written and spoken communication with director-, VP- and C-level buyers. Comfort handling a steady volume of leads and choosing where to spend your time. Strong plus: Experience selling AI/ML, data or cloud services. Experience working partner-referred leads from Anthropic, AWS, GCP or Azure. Why this role is worth your time: Leads arrive every day, so your time goes into closing rather than prospecting. You learn enterprise AI consulting sales in two regulated industries. You close with support: our architects scope the work with you, and the Chief Commercial Officer joins larger negotiations. The delivery team can execute what you sell: 350+ people, 150+ certified architects, and 100+ customers in production. Work at the intersection of two AI partnerships: Anthropic and AWS. High-impact role with direct visibility to leadership. Compensation and benefits: Base $90–120K + commission, OTE range $140–170K. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data. B2B contract model or full-time model. Unlimited vacation policy. Generous health, vision, and dental insurance, and life insurance. 401(k) matching plan. Our process: A 30/45-minute call with our recruiter. An interview with the AE about a deal you closed. An interview with the Chief Commercial Officer. An interview with the CEO.

Location: Portugal Workplace: remote Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role Finom is hiring its first Team Lead of MLROs, who will also be our MLRO and Head of Branch in Portugal. You report to the Head of FinCrime Compliance and wear two hats: MLRO and Head of Branch, Portugal: you represent Finom before the Bank of Portugal and other Portuguese authorities, and you build our local AML framework. Team Lead of MLROs: you lead the MLROs and Deputy MLROs across our EU branches and shape how they work as one team. Important Finom stands against the "Compliance Says No" mentality. We want someone who empowers the business instead of limiting it, challenges the status quo and finds non-standard solutions. You are detail-oriented, critical and analytical, and result-driven. As a team lead you also grow people: you give clear, honest feedback, build trust with colleagues in different countries, and explain your ideas simply and practically to people outside compliance. What you should know before joining This is a build-and-lead role , not a run-the-existing-setup role. Three challenges define it: You start from scratch in Portugal. We have a draft setup, but we need someone to align our group policies with the local Portuguese requirements and to build the rest. That includes setting up regulatory reporting in Portugal. Nobody will hand you a plan, so we expect you to decide what to do and move. You lead peers , not just managers of their own country. Each MLRO is responsible for the same standards in their own country. We want a leader who constantly challenges the status quo and looks for optimization of current processes, not someone who only runs their own country independently. You work across several countries at once. You need strong EU regulatory knowledge and the ability to keep processes homogeneous across countries, while respecting local requirements. Your responsibilities as MLRO Portugal Represent Finom before the Bank of Portugal on AML matters, and before other relevant Portuguese authorities as Head of Branch. Set up the Portuguese AML framework: adapt our group policy draft to Portuguese law and put local processes in place. Own the CDD and Transaction Monitoring policies and procedures in Portugal. Define the SAR reporting requirements in Portugal. Define the requirements for reporting to Portuguese authorities on integrity and non-integrity matters, and implement them with the Regulatory Reporting function. Bring Portugal-specific insight on financial crime typologies (fraud, money laundering, sanctions evasion) and work with the Risk Management team to turn it into rules, scenarios and controls for Finom's FinCrime Risk Engine. Act as the second-line decision-maker on complex, high-risk cases escalated by the first line. Contribute to the Enterprise-Wide Risk Assessment cycle and Product Risk Approvals as required. Give the first line practical guidance on CDD and TM, maintain procedures and manuals for 2LOD escalations and Risk Management, and run internal AML training. Your responsibilities as Team Lead Lead, coach and develop the MLROs and Deputy MLROs in our EU branches Set one standard for how MLROs work: shared playbooks, templates, escalation criteria, SAR decision quality and regulator communication. Challenge the team and drive improvements that benefit the whole group, not just one country. Be the main contact for Product, Operations, Regulatory Compliance, Regulatory Reporting and other functions on behalf of the MLRO network. Own the MLRO-related KRIs and report on them to the Management Board Risk Committee. Coordinate regulatory inspections, authority requests and the resulting remediation actions. Must-haves Have the right to work in Portugal, and be a native Portuguese speaker At least 4 years in the second line of defence at a regulated payment, e-money or banking institution, including at least 2 years as MLRO or Deputy MLRO for Portugueses Branches At least 2 years of people management experience Excellent knowledge of Portuguese AML legislation and a thorough understanding of the EU AML, Sanctions and Risk Management framework Proven direct experience with regulators, including the Bank of Portugal A proactive, start-up mindset: you spot issues, bring in the right stakeholders and drive solutions without waiting to be told Nice to have - Experience with data analytics tools, databases and AI tools.

Location: Limassol, Cyprus Workplace: none TradingView is the world’s largest financial analysis platform with more than 100M users across 180+ countries. We build tools that help traders and investors make informed decisions — from advanced charting and market data to collaboration and publishing features. Our products are used daily by millions of individuals and trusted by companies like Revolut, Binance, and CME Group. We’re continuing to grow and scale our platform, and we’re looking for people who care about product quality, take ownership of their work, and want to build systems used by a global audience. About the team This role will own HR operations for our UK and US employees and our remote contractors worldwide, and will provide support to the wider global HR team when needed. This role is based in our Limassol office and follows a hybrid working model. Responsibilities Payroll & Administrative Management Support the end-to-end payroll process for the UK and the US, helping ensure accuracy and timely payments. Act as a point of contact for our external payroll partners, ensuring data is submitted accurately and on time. Track and communicate relevant employee movements to payroll providers, including hires, terminations and contract variations. Coordinate monthly contractor payments with Finance, ensuring invoices and fees are processed accurately and on time. Maintain and update employee and contractor records, ensuring data integrity. Contract & Legal Compliance Draft and manage employment contracts, amendments and termination letters for the UK and the US, with guidance on more complex cases. Prepare and manage contractor agreements, renewals and terminations. Help ensure HR processes comply with UK and US employment regulations and company policy, including pension auto-enrolment in the UK and I-9 verification in the US. Support contractor compliance, including correct classification of contractors. Collaborate with the Relocation team on visa and immigration matters affecting UK and US employees, providing the HR information and documentation they need. Benefits & Compensation Support the administration of employee benefits in the UK and the US, including pension, health insurance and 401(k) plans. Act as a point of contact for benefit vendors on day-to-day queries. Support the annual salary and bonus review processes. Employee Lifecycle Lead the onboarding of new employees and contractors, including preparing equipment, accounts and induction materials, ensuring a smooth welcome experience from day one. Support the offboarding process, including exit documentation, final settlements and equipment retrieval. Act as a point of contact for employee and contractor inquiries regarding payslips, payments and leave management. Global HR Support Support the wider HR team across other locations when needed, including cover during absences and peak periods. Contribute to global HR projects and process improvements. Data Management & HR Metrics Maintain a comprehensive database including the history of hires, terminations, salaries and employee and contractor changes. Use HR data to help identify trends and support data-driven decision-making. Coordinate with the Jira team to help adjust the platform to HR needs, particularly for workflow automation. Annual Audit and Compliance Support the annual HR audit, helping ensure employee and contractor files are complete and compliant. Help verify that historical data, salary changes and contracts align with legal requirements and internal policies. What makes you the perfect fit Minimum of 3–4 years of experience in an HR Generalist or HR Operations role. Proven experience with UK and US employment, including contracts, payroll and benefits. Experience managing remote contractors across multiple countries. High attention to detail and ability to handle confidential information with discretion. Comfortable working across time zones in an international environment. Fluent in English (professional level). Will be a plus Experience in finance or trading domain Familiarity with TradingView as a product What we offer you Flexible working hours and a hybrid work format Well-equipped offices for focused and collaborative work A global, distributed team of 500+ professionals Learning, mentorship, and long-term career growth Private health insurance Performance-based bonuses TradingView Premium access Regular team events and company-wide meetups Join the TradingView team and help us build a product used by millions of traders and investors worldwide. We look forward to hearing from you! TradingView is an equal opportunity employer. We embrace diversity and are dedicated to fostering a diverse and inclusive workplace. Our success is driven by 600+ professionals from 40+ countries who speak nearly 20 languages.

Location: New York, NY Workplace: OnSite About the Company Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. What we're looking for Rain is looking for a Sales Engineer, in this role, you’ll work closely with our business development team, and our engineering team to help prospects deeply understand Rain’s capabilities, scope technical fit, and move quickly from interest to deployment. This is a high-impact, cross-functional role that blends product knowledge, customer empathy, and communication skills. You’ll be a critical bridge between our customers and our technical roadmap, and will shape how we scale sales engineering as Rain grows. What You'll Do - Partner with Business Development team to lead product demos, build proof-of-concepts, and answer in-depth technical and operational questions from prospects. - Serve as the product and infrastructure expert in sales conversations - Collaborate with product and engineering to provide structured customer feedback and influence roadmap decisions. - Work directly with prospective customers to model integrations - Create technical content and resources to enable our Business Development and Customer Support teams, including solution diagrams, data architecture docs, and integration walkthroughs. What you will bring to Rain - 3+ years as a Sales Engineer, Solutions Consultant, or Implementation Specialist at a fast-growing SaaS company. - You’re comfortable explaining complex products to both technical and non-technical audiences. - You love working directly with customers and solving real business problems through software. - You have experience integrating with financial systems - You thrive in early-stage environments where you can build processes from scratch. Desirable but not mandatory - Experience with Enterprise Sales - Experience working in fintech or with financial data pipelines. - Familiarity with CRMs like Hubspot. Things that enable a fulfilling, healthy and happy experience at Rain: Flexible time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: Chicago The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network. We build and nurture relationships with Channel Partners (VARs, Services Partners, Distributors, Systems Integrators), Technology Partners (ISVs, App Partners) and Strategic Alliances to support Asana customers across geographies through our partners' specialized expertise, consulting and technical capabilities. Our team collaborates closely with internal cross-functional teams to align partner efforts with company objectives and ensure that partners are engaged through comprehensive enablement, program support and resources. As a Senior Analyst, Channel Strategy & Operations, you will be a core builder and strategic thought partner for our expanding partner business. Reporting to the Head of Channel Strategy & Operations, you will help build the data foundation that makes partner performance visible and trusted, improve operational processes, and lead strategic initiatives that drive partner-sourced and partner-influenced revenue. This is a high-growth role. You'll have real ownership early, direct exposure to Channel, Sales, and Revenue Strategy leaders, and a path to broader scope as the partner business scales. You'll work independently and be expected to turn analysis into decisions and recommendations. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Strategic Initiative Leadership: Take end-to-end ownership of high-priority initiatives—such as scaling cloud marketplace and co-sell motions, defining lead-sharing and renewal strategies, and designing partner incentive models—by scoping problems, building business cases, and driving cross-functional execution. Commercial Modeling & Business Sizing: Build quantitative business cases, sizing models, and scenario analyses (such as partner discount and margin modeling) that guide strategic investment and policy decisions. Data Infrastructure & Measurement: Build and maintain scalable datasets, pipelines, and dashboards in Databricks and Salesforce to measure partner contribution across the entire go-to-market lifecycle for Finance, Revenue Strategy, and Channel leadership. Operational Excellence & Root-Cause Resolution: Investigate partner attribution gaps, quoting and billing errors, and policy edge cases to fix upstream process bottlenecks and establish durable playbooks. AI Workflow Innovation: Leverage AI daily to accelerate research, data modeling, and process documentation, while prototyping and piloting AI-driven workflows that automate routine operational triage and hygiene checks. Cross-Functional Enablement: Partner with GTM Systems, Business Process, and Enterprise Technology teams to author requirements, conduct testing, and support rollout of CRM/PRM enhancements. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 5+ years of experience in channel/partner operations, revenue operations, business strategy, management consulting, or a related analytical role (B2B SaaS experience preferred). Demonstrated fluency using AI tools to accelerate analysis, workflow prototyping, and documentation, combined with sound judgment to evaluate output integrity. Advanced SQL proficiency and proven ability to independently build data models, pipelines, and dashboards in Databricks or comparable platforms (e.g., Snowflake, BigQuery, Tableau, Looker). Strong Salesforce reporting capabilities with a clear understanding of CRM/PRM data architectures and lifecycle reporting. Solid understanding of partner go-to-market motions (resellers, SIs, referral, co-sell, cloud marketplaces) and partner tiering or incentive structures. Strong business acumen and consultative skills, with the ability to navigate ambiguous problems, synthesize trade-offs, and present concise recommendations to senior leaders. A systems-oriented mindset focused on solving upstream root causes rather than applying temporary downstream fixes. A track record of high achievement and a drive to grow quickly, with examples of taking on more scope than your role required At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $137,000 - $175,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: Vancouver, BC At Asana, security is foundational to our mission of helping teams work together effortlessly. Our security team protects Asana's employees, users, and customers by proactively addressing threats, ensuring compliance, and fostering a culture of security throughout our product and operations. As the Security Risk Engineer, you will own Asana's internal security risk management program end-to-end. This is a senior role for someone who goes beyond frameworks and checklists — you will engineer the quantitative and automated foundations that let Asana continuously measure and make confident decisions about security risk. You'll build the systems and processes that make risk scalable, not just the policies that describe it, and serve as a trusted advisor to senior leadership. This role is based in our Vancouver, BC office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements What you'll achieve Own Asana's security risk management program: Design and continuously mature a quantitative risk framework — including risk scoring methodologies, likelihood and impact modeling, and risk appetite thresholds — that enables consistent, data-driven risk decisions across the organization. Build and maintain a living risk register: Own Asana's central security risk register, developing KRIs, tracking trends over time, and driving accountability for risk treatment and remediation with business and technical owners. Automate risk identification and monitoring: Design and implement automated data pipelines and integrations that continuously surface security risks — pulling signals from vulnerability scanners, cloud security tooling, SIEMs, and third-party risk sources — so Asana's risk posture is always current and not dependent on manual review cycles. Deliver quantitative risk reporting: Develop executive-level dashboards that communicate security risk in business terms — probability, potential impact, cost of control vs. cost of breach, and residual risk exposure — to inform investment and prioritization decisions. Partner cross-functionally on risk: Act as the primary security risk partner to Legal, Privacy, Finance, and Engineering. Influence security investment decisions and build a culture of risk awareness across the company. About you 7+ years of experience in information security with a strong focus on security risk management and GRC. Demonstrated experience building or leading a security risk management program — not just contributing to one. Hands-on experience with quantitative risk methodologies such as FAIR, risk scoring models, or statistical risk analysis. You back up risk ratings with numbers, not just color codes. Hands-on experience scripting or building automation to integrate security tooling, build data pipelines, or automate risk monitoring — you've built things, not just directed others to build them.Deep knowledge of security frameworks including NIST CSF, NIST SP 800-30, ISO 27001, SOC 2, and FedRAMP. Proven ability to develop risk metrics, KRIs, and executive-level reporting that drives decision-making. Strong understanding of cloud environments and SaaS architecture — enough to have credible risk conversations with technical teams. Excellent communicator who can translate technical risk findings for both engineering teams and C-suite stakeholders. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity and decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer For this role, the estimated base salary range is between $158,000–$180,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. In addition to base salary, your compensation package may include equity and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: Texas Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai. About Vectra AI Vectra AI is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform brings together signal across public cloud, SaaS, identity, and data center networks to help security teams prioritize, investigate, and respond to advanced cyber-attacks. The Role Vectra AI is building a proactive, intelligent customer experience model that helps customers deploy, adopt, realize value, and expand with less dependency on manual intervention. These are the next steps in our customer experience that pair both human touch and automated enablement for our customers. The Customer AI & Automation Engineer will create the technical foundation that makes this model scalable, reliable, and measurable. The Customer AI & Automation Engineer designs, builds, tests, and operates the workflows, integrations, and AI agents that power customer journeys across Salesforce, HubSpot, Pendo, enablement and product signals. This is a hands-on builder role for someone who combines systems thinking, data fluency, and practical business judgment. The role supports Technical Account Managers (TAMs), Sales Engineers (SEs) responsible for post-sales account management, Professional Services (PS), Technical Support, and broader Digital Success initiatives. Your Impact Build and maintain customer lifecycle workflows across HubSpot, Salesforce, Pendo, and connected customer systems. Design and operationalize AI agents for journey operations, signal detection, next-best-action recommendations, support guidance, and customer insight. Translate requirements from Lifecycle Strategy, Customer Success, Support, SE, Product, Enablement, and Marketing into scalable automation and orchestration logic. Technical Account Management: Automate account health preparation, technical success plan updates, recurring health checks, action tracking, and customer review preparation. SE post-sales account management: Support technical account oversight, deployment and adoption reviews, product utilization analysis, technical risk identification, and follow- through on customer actions. Professional Services: Streamline onboarding, deployment planning, readiness checks, project updates, and delivery documentation. Technical Support: Improve case triage, troubleshooting, knowledge retrieval, and resolution workflows. Digital Success: Build scalable onboarding, adoption guidance, customer health monitoring, and proactive outreach workflows. Develop integrations and data flows that connect customer, product, support, engagement, and enablement signals. Establish testing, QA, monitoring, exception handling, observability, and rollback procedures for automations and AI-enabled workflows. Create operational reporting that surfaces journey enrollment, workflow health, drop-offs, exceptions, adoption signals, and agent performance. Support the Customer Lifecycle Council with technical feasibility assessments, implementation estimates, and evidence on what is working or breaking. Map customer journeys and internal processes, including handoffs between teams, and prioritize use cases based on customer impact, effort saved, feasibility, and business value. Integrate knowledge platforms and internal product systems into agent workflows using APIs and orchestration tools. Define clear operational ownership and human approval steps for agent actions, supported by audit trails and data protection controls. Improve production workflows using feedback and usage data; document solutions and train teams to use and maintain them. What You Will Bring Demonstrated experience designing, building, deploying, and operating production-scale AI agents using both OpenAI GPT and Anthropic Claude models. Hands-on experience selecting and orchestrating models for different tasks, including tool use, retrieval, structured outputs, workflow execution, evaluation, observability, permissions, and human escalation. Proven ability to move agents beyond prototype stage into reliable, governed enterprise use cases with measurable business outcomes. Experience building complex workflow automation and systems integrations in a customer-facing, revenue, marketing operations, customer operations, or product operations environment. Strong analytical and troubleshooting skills, with the ability to trace a customer outcome through data, systems, workflow logic, and operational ownership. A disciplined approach to testing, data quality, permissions, exception handling, and change management. Ability to translate ambiguous business requirements into simple, scalable technical solutions and communicate clearly across technical and non-technical teams. Proficiency in Python or JavaScript/TypeScript and experience working with webhooks and structured data. Hands-on experience with prompt design and retrieval-augmented generation. Preferred Qualifications Experience operating multi-model agent environments, including practical knowledge of GPT and Claude strengths, limitations, cost, latency, safety, and evaluation considerations. Experience with customer lifecycle, digital customer success, product-led growth, or customer marketing motions. Familiarity with customer health, telemetry, product usage, support, and enablement data. Experience working in B2B SaaS, cybersecurity, or another complex enterprise technology environment. Practical experience with Salesforce, HubSpot, Pendo, support platforms, CDPs or data warehouses, APIs, and automation tools. Familiarity with Jira, MuleSoft, Forethought, or comparable platforms. Understanding of technical account management, post-sales account management, implementation, and service delivery processes. Success Measures Reduced manual effort across targeted workflows. Shorter cycle times and faster customer onboarding and time to value. Increased product adoption and effective digital engagement. Earlier identification and follow-through on customer risks. Improved efficiency and account coverage for TAMs and post-sales SEs. Reliable agent execution and measurable customer experience improvements. Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive pla n eligibility, and participation in the employee equity plan (stock options). Specific benefits offered var ies by location, but commonly in clude health care insurance , income protection / life insurance , access to retirement savings plans, behavioral & emotional wellness services , generous time away from work, and a comprehensive employee recognition program. Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, GTM Systems Location: Remote US Compensation Range: $160,000 to $190,000 base plus bonus and equity What You’ll Do: We are looking for a Senior Salesforce Developer to join our Revenue Operations team and help us build, scale, and integrate the systems that power Huntress’s commercial engine. Our Salesforce platform underpins quoting, renewals, partner engagement, and integrations across our internal subscription and billing platform and a growing ecosystem of business applications. In this role, you will partner closely with our Senior Salesforce Technical Architect to design and deliver high-impact features with a heavy emphasis on CPQ, integration development, and an upcoming migration of point-to-point integrations to a centralized iPaaS platform (Workato or Celigo). You will also contribute to an AI-augmented development culture, actively using LLM tools to accelerate your own workflows and building AI-integrated features within Salesforce. This is hands-on, high-velocity work on systems that matter. Responsibilities: Design, develop, test, and deploy scalable Salesforce solutions with a primary focus on CPQ workflows like quoting, custom pricing logic, renewals, and subscription lifecycle management. Execute the hands-on migration of existing Salesforce integrations to a centralized iPaaS platform like Workato or Celigo, building reusable components and error-handling patterns. Build and maintain a reliable integration layer connecting Salesforce to our internal subscription platform, CRM applications, and third-party systems. Partner with the Technical Architect to evaluate platform trade-offs, maintain environment stability, and help define integration best practices. Collaborate cross-functionally with Revenue Operations, Finance, and Sales teams to support strategic initiatives like multi-product quoting and partner channel workflows. Use AI and LLM tools as part of your daily engineering workflow for troubleshooting, code generation, and rapid problem-solving. Participate in code reviews, raise technical standards, and deliver consistently within sprint cycles with clear communication on scope and blockers. What You Bring To The Team: 7+ years of Salesforce development experience with a strong and demonstrable focus on Salesforce CPQ. Hands-on experience with Salesforce CPQ custom pricing logic, including Quote Calculator Plugin development in JavaScript. Practical experience building and deploying components on one or more enterprise iPaaS platforms like Workato, Celigo, MuleSoft, or Boomi. Mastery of Apex, JavaScript, CSS, Lightning Web Components, and Salesforce Flows. Strong working knowledge of Salesforce APIs and modern event-driven integration patterns. Advanced fluency with AI or LLM tools like ChatGPT, Claude, or Copilot as active accelerators in your daily engineering workflow. Ability to translate technical concepts clearly for non-technical business partners and deliver features end-to-end in an Agile environment. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Phone Number specialist 1 About the job Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity. Responsibilities In this role, you’ll: Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio. Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas. Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly. Respond to and action incoming carrier partner notifications. Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Willingness to work flexibly in rotational schedules. You have 2-4 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization. You have basic technical skills including basic SQL and an understanding of APIs and data analytics. You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data. You are detail-oriented with great organizational skills and comfortable with ambiguity. You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner. You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust. You have good time management and organizational skills and are comfortable working under pressure. Desired: Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools. Experience & understanding APIs and related technologies. Background in telecommunications is desired. Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi). Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Phone Number specialist 1 About the job Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity. Responsibilities In this role, you’ll: Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio. Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas. Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly. Respond to and action incoming carrier partner notifications. Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Willingness to work flexibly in rotational schedules. You have 2-4 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization. You have basic technical skills including basic SQL and an understanding of APIs and data analytics. You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data. You are detail-oriented with great organizational skills and comfortable with ambiguity. You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner. You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust. You have good time management and organizational skills and are comfortable working under pressure. Desired: Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools. Experience & understanding APIs and related technologies. Background in telecommunications is desired. Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi). Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.