Location: Taguig, National Capital Region
Workplace: Hybrid
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the Team
Research & Insights is the team that helps Salmon understand its customers, market, and business opportunities. The CX/UX Research team sits within it and works side by side with Product and Design, turning customer evidence into better product decisions.
As Salmon continues to scale, the need for hands-on, in-depth customer understanding grows with it. This team works closely with Product, Design, Marketing, Strategy, and Operations to make sure decisions are informed by real user behavior, not assumptions.
We're looking for curious, hands-on researchers who enjoy getting close to users, uncovering insights, and helping teams act on them.
About the Role
As a CX/UX Researcher, you will expand hands-on research capacity across Salmon's product portfolio. You'll work closely with product designers and PMs to run studies from kickoff to readout, including interviews, usability tests, and journey mapping, and help teams make decisions based on evidence.
This is a hands-on role. You'll run your own fieldwork, recruit participants, moderate sessions, and write reports. You'll also help build the research infrastructure: intake standards, a methods library, and a research repository the whole product team can use.
This is an excellent opportunity for a researcher who wants to see their work shape products used by real customers, and to help build a research function from an early stage.
What You'll Do
Research Planning & Execution
- Plan and run moderated usability tests, in-depth interviews, and quantitative/unmoderated studies
- Own assigned studies end-to-end: recruitment, moderation, analysis, and reporting
- Maintain a research backlog together with the research lead, and align priorities with product and design teams
Participant Recruitment & Fieldwork
- Recruit and screen participants, and manage logistics including panel vendors, screeners, and incentives
- Run virtual and in-person fieldwork and ensure a positive participant experience
- Conduct field research directly with users, which is expected and resourced
Collaboration with Product & Design
- Work closely with product designers and PMs: participate in team rituals, discuss research priorities, and align on study scope and timing
- Facilitate synthesis workshops, insight reviews, and journey mapping sessions with design and product teams
- Negotiate research priorities with stakeholders, and push back when needed
Journey Mapping & Insights Reporting
- Build and maintain customer journey maps for prioritized product areas
- Write clear, decision-ready reports and present findings to product teams
- Drive change based on research: track whether insights are actioned, follow up with teams, and escalate blockers to the research lead
Research Operations
- Contribute to research repository standards, the intake process, and the methods guild
- Help build the processes and tools that make research faster and more reusable across the product team
What Makes You a Strong Fit
- 2+ years in UX research for consumer products
- Track record of running moderated tests and in-depth interviews independently
- Experience facilitating workshops and collaborative sessions with design and product teams
- Ability to discuss and negotiate research priorities with PMs and designers, and comfort pushing back when needed
- Experience creating journey maps, personas, or service blueprints
- Proven ability to drive change based on research: you track whether findings are actioned, not just delivered
- Comfortable operating with limited process; you help build it rather than wait for it
- Clear, concise writing for non-research audiences
- Strong written and verbal communication skills in both English and Filipino/Tagalog
Knowledge & Domain Expertise
Interest or familiarity with:
- UX and customer experience research
- Qualitative and quantitative research methodologies
- Customer journey mapping and service design
- Research operations and repository management
- Evidence-based product decision-making
Bonus
- Experience in credit, lending, payments, or fintech
- Exposure to banking, technology, or consumer-focused industries
- Experience working with panel vendors and research recruitment platforms
Why Join Us?
What We Create
- Modern banking services for millions of Filipinos
- Cutting-edge financial products powered by global best practices and AI
- A licensed neobank on a mission to become a leading fintech company in Southeast Asia
- Backed by $200M+ from ADQ, World Bank Group, and leading global investors
- A company where products are built and launched in months, not years
- A platform with significant opportunities for growth and international expansion
What We Offer
- Work on products used by real customers in a fast-growing Philippine fintech
- Direct access to users, with field research expected and resourced
- A small team where research has visible impact on product decisions
- The chance to help build the research function from an early stage
- Competitive compensation and support for professional development
- Medical insurance and wellness benefits
- A passionate, international team with opportunities for international exposure
- Modern office in Manila, Philippines
- Regular team events and activities
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive for the Northeast region, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on strategic enterprise accounts, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, create repeatable sales motions, and consistently forecast and report on deal progress and account health.
What you'll do
Drive strategic growth by leading GitLab's enterprise accounts across the Northeast, serving as a trusted technology advisor to industry leaders in your territory.
Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions.
Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives.
Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally.
Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing major accounts.
Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle.
Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights that refine our go-to-market approach.
Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab.
What you'll bring
Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Background selling into large, strategic enterprise accounts in the Northeast United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams.
Knowledge of the Northeast enterprise market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network.
Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships.
Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption.
Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure.
Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused on the Northeast, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the Northeast region.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$110,800
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Welcome to Torrero - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options, we cater to diverse interests. Available in 35+ languages, we make gaming accessible worldwide.
If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you’re most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace.
You will be doing:
Perform functional and non-functional (web and mobile), integration, regression and usability testing
Identify, record and report bugs to the development team
Verification of bug fixes
Create comprehensive test cases
Initiate and execute tests with high/low level detailed test cases
Create and maintain testing documentation (test suites, test cases, checklists, instructions for testing, etc.) Track quality assurance metrics
Analyze and execute the test cases
Analyze and document features of the product and business requirements
Refine testing process
Cooperate closely with Dev, QA and Team Manager to identify system requirements
Work with cross-functional teams to ensure quality throughout the software development lifecycle
Your expertise to meet the requirement:
Should have 3+ years of working experience in manual testing for both mobile and web applications
Should have experience in creating and maintaining of testing documentation
Should have experience working with Git
Should have profound knowledge and understanding of SDLC
Should have strong knowledge of software QA methodologies and processes
Should be proficient in Russian language and intermediate in English language
We offer:
Fully remote job - work from anywhere you want
Flexible working hours
Competitive compensation
28 paid days off per year
3 paid sick days a year without medical certificate
Seniority leave
Birthday Day off
Real career opportunities and professional growth
The great team across the world
The stages of the hiring process:
Introductory call
Discussion with Hiring Managers
Assignment (optional)
Reference check
Offer letter
Location: Bulgaria; Montenegro; Kosovo; Bosnia and Herzegovina; North Macedonia; Slovenia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Senior Meta Ads Specialist with 4–5+ years of hands-on experience managing, optimizing, and scaling high-performing Facebook and Instagram advertising campaigns.
The ideal candidate is a data-driven performance marketer with a proven track record of managing substantial advertising budgets, generating measurable ROI, and developing paid social strategies that drive customer acquisition and revenue growth.
You should be confident taking full ownership of Meta advertising accounts, analyzing campaign performance, testing creative strategies, and scaling successful campaigns while maintaining profitability.
Key Responsibilities
C
ampaign Strategy & Execution: Plan, launch, manage, and optimize Meta Ads campaigns across Facebook and Instagram.
Budget Management: Manage and strategically allocate advertising budgets to maximize ROAS and minimize customer acquisition costs.
Campaign Optimization: Continuously optimize campaigns based on CPA, CPL, CTR, CPC, conversion rates, and ROAS.
Audience Targeting: Develop and test prospecting, retargeting, lookalike audience, and broad targeting strategies.
Creative Testing: Collaborate with creative teams to develop, test, and refine high-converting ad creatives, copy, and messaging.
Tracking & Attribution: Implement and troubleshoot Meta Pixel, Conversions API (CAPI), and conversion tracking.
Performance Reporting: Build and present detailed performance reports with actionable insights and recommendations.
Scaling Campaigns: Identify winning campaigns and scale advertising spend efficiently without compromising profitability.
Funnel Optimization: Analyze landing pages, conversion funnels, and customer journeys to improve overall campaign performance.
Platform Expertise: Stay updated on Meta advertising algorithm changes, platform updates, and paid social best practices.
Requirements
4–5+ years of proven experience managing Meta Ads (Facebook and Instagram) campaigns.
Demonstrated success in scaling paid social campaigns and delivering strong ROI/ROAS.
Advanced proficiency with Meta Ads Manager, Meta Business Suite, and Events Manager.
Strong understanding of campaign structures, audience segmentation, bidding strategies, and budget optimization.
Hands-on experience managing significant monthly advertising budgets.
Expertise in Meta Pixel, Conversions API, conversion tracking, and attribution.
Proven ability to develop and execute structured A/B testing strategies.
Strong analytical skills and experience using GA4, Looker Studio, or similar reporting tools.
Experience working with e-commerce brands, lead generation businesses, or digital marketing agencies.
Excellent written and verbal English communication skills.
Ability to work independently, manage multiple campaigns, and deliver results in a fast-paced remote environment.
A strong portfolio or case studies demonstrating measurable campaign performance and successful scaling.
Nice to Have
Experience with Shopify, WooCommerce, or other e-commerce platforms.
Familiarity with Google Ads, TikTok Ads, or other paid acquisition channels.
Experience managing multiple client advertising accounts simultaneously.
Knowledge of landing page optimization, CRO, and marketing automation.
Previous experience working with UK, US, or international clients.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa; Brazil; Mexico; Venezuela, Bolivarian Republic of; Colombia; Ecuador
About Huzzle
At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. We work with fast-growing startups, digital agencies, SaaS businesses, and tech-enabled companies across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we connect you directly with innovative companies, where you become an integral part of their team.
Job Type
Full-time
Job Summary
We are seeking a proactive, customer-focused Customer Success Manager to join a growing team. In this role, you will play a key part in building strong client relationships, driving customer satisfaction, and ensuring clients achieve their desired outcomes. This is an exciting opportunity for an experienced customer success professional who excels at client communication, account management, and proactively identifying opportunities to improve customer retention, engagement, and long-term growth.
Key Responsibilities
Build and maintain strong, long-term client relationships, acting as the primary point of contact for client needs, queries, and escalations.
Work closely with internal teams to ensure projects are delivered on time, within scope, and aligned with client expectations.
Client Onboarding: Oversee the onboarding process for new clients, ensuring a smooth transition and clear communication of goals, processes, and expectations.
Manage a portfolio of client accounts, monitor engagement, and proactively identify opportunities to strengthen relationships and improve satisfaction.
Identify and pursue opportunities to grow accounts and expand revenue across the existing client portfolio.
Provide regular updates on project progress, milestones, challenges, and outcomes, ensuring transparency and alignment throughout the client journey.
Maintain accurate client records, prepare account performance reports, and share insights that support informed decision-making.
Requirements
At least 2 years of professional experience in Account Management or a related client-facing role.
Previous leadership experience or the ability to effectively guide, support, and develop a team.
Excellent verbal and written communication skills, with a strong focus on achieving results.
Exceptional communication skills and a results-oriented mindset.
Exceptional organizational and time-management skills, with the ability to manage a high-volume portfolio of client accounts efficiently.
Benefits
💰 Competitive compensation with room for growth
🎯 Performance-based bonuses linked to client retention, account growth, and referrals
🚀 Join a fast-growing company focused on delivering measurable results and exceptional client experiences
📚Continuous development through professional mentorship
Location: Pakistan; United Kingdom; Canada; United States; Philippines
About Huzzle
At Huzzle, we connect talented B2B sales professionals with leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from fast-growing startups and digital agencies to tech-driven businesses in industries such as SaaS, MarTech, FinTech, and EdTech. We match top sales talent with full-time, remote opportunities where they work directly as part of client teams, with ongoing support from Huzzle throughout their journey.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a proactive, detail-oriented Account Manager to oversee a diverse and growing portfolio of clients. In this role, you will focus on strengthening client relationships, improving customer retention, driving product adoption, and building long-term partnerships. This is a dynamic, fast-paced opportunity for a strong communicator who can effectively manage multiple accounts while delivering an exceptional client experience. You will play a key role in the team’s success by understanding client needs, aligning them with our solutions, and ensuring ongoing value and satisfaction.
Key Responsibilities
Manage and strengthen relationships across a high-volume portfolio of client accounts, driving long-term satisfaction and retention.
Serve as the primary point of contact for assigned clients, addressing queries and resolving issues promptly and effectively.
Identify opportunities to expand accounts and drive growth through proactive engagement and strategic recommendations.
Track account health indicators, identify potential churn risks, and implement proactive retention strategies.
Lead the onboarding of new clients, ensuring a smooth transition and helping them realize value from the product or service as quickly as possible.
Work closely with internal product and support teams to communicate client feedback, address concerns, and contribute to product and service improvements.
Keep client interactions, account updates, and pipeline activity accurately documented in the CRM.
Requirements
At least 3 years of experience in Account Management, Customer Success, or a related client-facing role.
Proven ability to manage a large portfolio of clients while maintaining high service standards and strong relationships.
Excellent organizational and time-management skills, with the ability to prioritize competing demands in a fast-paced environment.
Strong communication and interpersonal abilities, with a knack for building trust and rapport with clients.
A demonstrated track record of achieving or exceeding client retention, satisfaction, and account growth targets.
Strong analytical skills, with the ability to interpret data, identify trends, and communicate meaningful insights to stakeholders.
Benefits
💻
Work Remotely:
Collaborate with international teams from wherever you are
🚀
Career Development:
Explore opportunities with leading companies in SaaS, MarTech, and B2B services
🤝
Professional Network:
Connect with a community of talented, high-performing sales professionals
🧭
Continued Support:
Benefit from guidance and support from Huzzle throughout your placement journey
💰
Flexible Compensation:
Explore salary opportunities aligned with your experience, preferences, and career goals
Обязанности:
— Участвовать в формировании позиционирования, развития бренда компании.
— Формулировать УТП и продуктовые сообщения совместно с продуктовой командой.
— Разрабатывать необходимый набор артефактов для маркетинговой упаковки (брифбуки, описания продуктов, продуктовые презентации, white papers и пр.).
— Систематическое изучение рынка, конкурентов и целевой аудитории (сегментация, емкость, конкурентные преимущества, барьеры, потребности).
— Кросс-функциональное взаимодействие с командами: работа с продуктовой, технической и sales-командами, с дизайнером.
— Помогать на мероприятиях (вебинары, конференции, презентации) и в подготовке текстов, пресс-релизов.
Требования:
— Опыт в B2B-маркетинге (приветствуется знание сферы IT и кибербезопасности).
— Опыт в создании контента: написание текстов с фокусом на ценность и продукт (статьи, кейсы, интервью, email-цепочки, посты).
— Создание контента под разные этапы CJM (Customer Journey Map). Работа с дизайнерами и SMM, digital постановка ТЗ на визуалы и контент-форматы.
— Понимание работы воронки продаж, CJM, SWOT-анализа и других аналитических методов в маркетинге.
— Желателен опыт работы с Figma, Tilda, Visio и другими инструментами для визуализации и упаковки маркетинговых материалов.
— Практический опыт запуска новых продуктов, вывода бренда на рынок.
— Способность быстро адаптироваться к изменениям.
— Грамотная устная и письменная речь.
— Знание английского языка на уровне B2.
— Уверенное использование AI-инструментов (ChatGPT, Midjourney, Kimi и пр.) будет преимуществом.
Условия:
— Работа в аккредитованной IT-компании.
— Трудоустройство по ТК РФ с первого дня работы.
— Гибридный режим работы.
— ДМС, включая страховой полис для поездок за границу.
— Отпуск 28 дней в году, оплата/компенсация возможных переработок.
— Премирование по итогам года за успешно выполненные функциональные задачи.
— Дополнительное премирование по реферальным программам («приведи друга – получи бонус»).
— Предоставляется корпоративная техника (при необходимости орг. техника).
Location: Sydney
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We’re looking for an experienced, event-led demand generation marketer to join our APAC team. Based in Australia, this role will lead the planning and delivery of high-impact events and integrated demand generation campaigns across Australia, New Zealand and Singapore.
Reporting to the APAC Marketing Director, you will own the end-to-end execution of key marketing programmes—from event strategy and audience acquisition to on-site experiences, post-event follow-up and pipeline impact. You will bring events to life through compelling stories and tightly integrated campaigns across digital, content, paid media, ABM and commercial activation.
This is a hands-on role for a versatile marketer who is equally comfortable shaping a plan and rolling up their sleeves to deliver it. You will test, learn and optimise continuously, using data and insight to improve performance and scale what works.
Checkout.com http://Checkout.com is growing quickly, and so is our ambition in APAC. We need someone with a strong growth mindset—someone who is energised by change, comfortable operating with ambiguity, and able to create clarity, momentum and results in a fast-paced environment.
This is a six-month contractor role based in Sydney, with the potential to extend depending on business needs.
How you’ll make an impact
- Lead the planning and execution of regional events, including industry conferences, executive roundtables, customer events, partner activations and owned experiences.
- Build integrated event campaigns that drive awareness, engagement, qualified pipeline and revenue opportunities—from pre-event acquisition through post-event nurture and conversion.
- Drive demand generation across online and offline channels to achieve MQL and opportunity targets, always looking for ways to unlock incremental growth.
- Partner closely with Commercial teams in Australia, New Zealand and Singapore to align event and campaign priorities with market needs, target accounts and pipeline goals.
- Apply an ABM lens to priority events and campaigns, creating personalised experiences and follow-up journeys for key accounts and buyer groups.
- Identify, test and scale new growth opportunities, including new verticals, audiences, partnerships, event formats and paid or organic channels.
- Develop strong regional campaign messaging and creative copy, and help build local content assets—including case studies, white papers, blogs, thought-leadership articles and event materials.
- Support localised product marketing initiatives and ensure regional programmes reflect market needs.
- Measure programme performance rigorously, translating results into clear recommendations and continuous improvement.
What we are looking for
- 4+ years of B2B marketing experience, with a strong track record in event marketing and demand generation.
- Experience managing events end to end, from strategy, planning and execution through to follow-up, measurement and reporting.
- A growth mindset: you are curious, commercially minded and always looking for smarter ways to create impact.
- Comfortable working through ambiguity and changing priorities; you can make sound decisions, bring structure to open-ended problems and keep work moving.
- Experience working in a fast-growing, fast-paced environment, with the resilience and adaptability to manage multiple priorities.
- Strong project management skills, with the ability to manage several workstreams, stakeholders and deadlines at once.
- Experience with Google Analytics, marketing automation platforms and CRM tools.
- Excellent written and verbal communication skills in English.
- A natural storyteller who can turn market, customer and product insights into compelling messaging and experiences.
- Entrepreneurial, hands-on and proactive, with a strong “figure it out” mentality.
- Customer-obsessed, humble, curious and open to continuous learning.
- Collaborative and effective in a multicultural, cross-functional environment.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
In this role, you'll lead a team of Account Executives driving the adoption of safe, frontier AI with top enterprises across Japan. This role is critical to Anthropic's Japan expansion.
You'll leverage your leadership expertise to propel revenue growth while developing a high-performing team. Working closely with Applied AI Engineering, Product, GTM, and Marketing teams, you'll help enterprise customers deploy AI solutions and refine our market positioning for Japan.
The ideal candidate will have a deep understanding of Japanese business culture, a passion for developing people, and the ability to navigate Japan's consensus-driven sales environment.
Responsibilities:
Build and lead a high-performing team of Account Executives, providing coaching, mentorship, and guidance to drive team success
Develop and implement sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed team revenue quotas
Create and maintain accurate forecasts, pipeline management, and reporting while ensuring data integrity in CRM systems
Partner with Enablement to develop training programs and resources that accelerate AE ramp time and effectiveness, with focus on Japanese enterprise buying cycles and decision-making processes
Work closely with Applied AI Engineering teams to demonstrate technical capabilities pre-sales and optimize solutions post-sales
Enable your team to have credible technical conversations about AI applications while maintaining appropriate guardrails
Build strong partnerships across the organization to drive strategic initiatives
Identify and execute on new market opportunities and use cases for Anthropic's AI solutions across enterprise segments
Help your team navigate complex enterprise stakeholder ecosystems including executives, IT departments, and procurement offices to build consensus
You may be a good fit if you have:
10 years of enterprise sales experience, preferably driving adoption of SaaS or emerging technologies
3+ years of sales leadership experience within the Enterprise segment
Proven track record of building and leading high-performing sales teams selling into large enterprises, with demonstrated success in coaching and developing AEs
Experience establishing and scaling sales processes, tools, and methodologies in fast-growing organizations
Strong technical acumen with ability to enable credible AI conversations
Track record of successful partnership with technical teams throughout the customer journey
Deep understanding of enterprise buying cycles, procurement frameworks, and common pain points across industries
Demonstrated ability to navigate complex, multithreaded sales cycles across diverse stakeholder groups and drive cross-functional initiatives
Experience managing complex enterprise sales cycles and helping AEs secure strategic deals
Excellent communication skills and ability to build relationships across all levels, from individual contributors to C-suite executives
Strategic approach to market analysis combined with tactical excellence in execution
Passion for AI technology and commitment to its safe, responsible development
Business-level Japanese required; English proficiency strongly preferred
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Indianapolis, United States; Ohio City, United States; Chicago, United States
About us:
Shape the Future with AI, Ignite Your Potential
Xenon7 is an inferno where skill, dedication and passion run together.
About our client:
Global healthcare leader headquartered in Indianapolis, Indiana. The Cardiometabolic Research (CMR) Therapeutic Area of our client, focuses on the discovery of biologic, small molecule and genetic therapeutics for the treatment of cardiometabolic diseases and associated complications.
The Cloud and Connectivity organization is seeking an engineer in HPC platforms. This role will focus on enabling analytical, statistical, and scientific computing capabilities within high performance computing infrastructure. We are looking for an HPC Platform Engineer to help accelerate the next era of high performance computing innovation.
What You’ll Be Doing
You will be a leader the engineering and operations of design, build, and maintain scalable HPC platforms.
You will play a crucial role in enabling HPC infrastructure and experiences.
Collaborate with researchers and scientists to optimize performance and streamline workflows.
Leverage tooling and automation for orchestration, resource scheduling, data access, and reproducibility.
Evolve and operate public cloud and on-premises environments with a focus on availability and performance for HPC workloads.
Define and monitor infrastructure metrics, resource utilization, among others.
How You’ll Succeed
Be Bold
- You will bring a high learning agility and platform engineering skills to enable the Technology strategy, identifying opportunities to accelerate our HPC journey.
Be Fast
- You will advance initiatives to enable critical business projects.
Be Proactive
- You will have opportunities to leverage agile ways of working with a willingness to become an expert in deploying HPC solutions.
Be Your Best
- You will learn about new technologies in HPC.
Requirements
What You Should Bring
Hands-on experience in HPC platforms, including knowledge of accelerators (e.g., GPU), HPC schedulers (e.g., Altair Grid Engine, Slurm), Kubernetes platforms, and containers technologies (Docker, Apptainer).
Demonstrated experience in HPC workloads, infrastructure, and cluster architectures.
Expertise with the Linux command line, Linux troubleshooting, and HPC administration.
Experience with DevOps tools such as Github, Chef, Ansible, Terraform.
Experience with automating infrastructure and applications.
Passion for continual learning and staying informed of new technologies, infrastructure trends, and approaches in the HPC field.
Strong programming and scripting skills in languages such as Python or Bash.
Basic Requirements
Bachelor’s degree in computer science, Information Technology, or related technical field.
5+ years’ experience HPC Platform Engineer.
Demonstrated experience leading a global large-scale infrastructure project.
Benefits
Attractive, market-leading salary package.
Clear career advancement path with professional development opportunities.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption across a small number of enterprise accounts in our Enterprise Tech segment. As our dedicated Customer Success Manager for Enterprise Tech Customers you’ll be their partner and trusted advisor helping them harness the full potential of all our Claude capabilities - API, Claude Code, Cowork, and other surface areas.
You'll work with a book of global technology leaders to actively deploy AI and reshape the technology landscape. You’ll be working with key partners who are moving fast and pushing the boundaries of what's possible with LLM technology. Your role will entail developing genuine partnerships with the customer and key stakeholders, gaining a deep understanding of their multi-pronged business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage grows and evolves.
Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
Responsibilities:
Build trusting, strategic relationships with key customer decision makers in complex, matrixed organizations; understand their business and objectives and identify opportunities for optimization and expansion
Own customer operations across the lifecycle of each account, maintaining a structured operational assessment (customer readiness, operational health, strategic alignment, enablement strategy, adoption intelligence) that grounds comprehensive account and success plans and Executive Business Reviews
Become an expert in Anthropic's products across API, Claude Code and Cowork, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of each customer, and the patterns you see across your other Tech accounts, to proactively drive consumption planning and the value story behind it, developing credible ROI hypotheses and quantifying outcomes that build the case for continued and expanded investment.
Monitor usage patterns and identify optimization opportunities across Claude surface areas (API, Claude Code, Cowork) to drive full value from contracted commitments
Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Ruthlessly prioritize across the account's many business units and workstreams, building programmatic, repeatable motions
You may be a good fit if you have:
6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or Strategy Consulting
Experience working with F500 technology companies, SaaS platforms, or digital-first businesses at the exec level—ideally including high-growth and established tech companies.
You understand what it means to lead organization-wide change or adoption programs (multiple functions, hundreds of users) for a product that requires C-suite sponsorship
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users
Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes — you can run multiple enterprise motions in parallel without letting any account go quiet.
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Passion for AI and interest in responsible development of advanced systems. You have built with Claude Code, automating your own workflows with agents, skills, and tooling.
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, Brazil
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an
Strategic Account Executive
, you’ll help expand GitLab’s presence across the Public Sector in Brazil by building trusted relationships with senior leaders at large organizations and guiding them through complex platform decisions. You’ll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you’ll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the Brazilian market.
You’ll work across pre-sales, post-sales, partner, marketing, and support teams, and we’ll rely on you to bring strong account leadership, customer outcomes, and clear communication in
English and Portuguese
. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
What you’ll do
Lead strategic account activity for prospects and customers across the Public Sector in Brazil, providing direction throughout pre-sales and post-sales engagements.
Develop opportunities within Public Sector accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals.
Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts.
Contribute customer feedback and product ideas to GitLab’s public issue tracker to represent the voice of the customer.
Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution.
Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
What you’ll bring
5+ years experience selling into large organizations and navigating complex Public Sector sales cycles with multiple stakeholders.
Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
Strength in negotiation, presentation, and closing conversations in a clear and effective way.
Comfort working independently on complex projects while coordinating with cross-functional teams.
Fluency in English and Portuguese for customer-facing and internal communication.
Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
Alignment with GitLab’s values, with openness to transferable experience from adjacent technical or software environments.
About the team
The team focuses on growing GitLab’s Public Sector business in Brazil by helping organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team’s work sits at the intersection of strategic growth and customer transformation, with a focus on helping Public Sector organizations evaluate, adopt, and expand their use of GitLab across complex environments.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Brazil
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an
Strategic Account Executive
, you’ll help expand GitLab’s presence across Financial Services in Brazil by building trusted relationships with senior leaders at large organizations and guiding them through complex platform decisions. You’ll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you’ll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the Brazilian market.
You’ll work across pre-sales, post-sales, partner, marketing, and support teams, and we’ll rely on you to bring strong account leadership, customer outcomes, and clear communication in
English and Portuguese
. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
What you’ll do
Lead strategic account activity for prospects and customers across Financial Services in Brazil, providing direction throughout pre-sales and post-sales engagements.
Develop opportunities within Financial Services accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals.
Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts.
Contribute customer feedback and product ideas to GitLab’s public issue tracker to represent the voice of the customer.
Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution.
Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
What you’ll bring
5+ years experience selling into large organizations and navigating complex Financial Services sales cycles with multiple stakeholders.
Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
Strength in negotiation, presentation, and closing conversations in a clear and effective way.
Comfort working independently on complex projects while coordinating with cross-functional teams.
Fluency in English and Portuguese for customer-facing and internal communication.
Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
Alignment with GitLab’s values, with openness to transferable experience from adjacent technical or software environments.
About the team
The team focuses on growing GitLab’s Financial Services business in Brazil by helping organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team’s work sits at the intersection of strategic growth and customer transformation, with a focus on helping Financial Services organizations evaluate, adopt, and expand their use of GitLab across complex environments.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Brazil
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an
Strategic Account Executive
, you’ll help expand GitLab’s presence across Brazil by building trusted relationships with senior leaders at large organizations and guiding them through complex platform decisions. You’ll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you’ll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the Brazilian market.
You’ll work across pre-sales, post-sales, partner, marketing, and support teams, and we’ll rely on you to bring strong account leadership, customer outcomes, and clear communication in
English and Portuguese
. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
What you’ll do
Lead strategic account activity for large prospects and customers across Brazil, providing direction throughout pre-sales and post-sales engagements.
Develop opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals.
Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts.
Contribute customer feedback and product ideas to GitLab’s public issue tracker to represent the voice of the customer.
Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution.
Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
What you’ll bring
5+ years experience selling into large organizations and navigating complex enterprise sales cycles with multiple stakeholders.
Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
Strength in negotiation, presentation, and closing conversations in a clear and effective way.
Comfort working independently on complex projects while coordinating with cross-functional teams.
Fluency in English and Portuguese for customer-facing and internal communication.
Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
Alignment with GitLab’s values, with openness to transferable experience from adjacent technical or enterprise software environments.
About the team
The team focuses on growing GitLab’s enterprise business by helping large organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team’s work sits at the intersection of strategic growth and customer transformation, with a focus on helping enterprises evaluate, adopt, and expand their use of GitLab across complex environments.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Senior People Business Partner, Engineering, you'll be a strategic partner to senior Engineering leaders, including VPs and Senior Directors, helping them navigate change, mature their organizations, and build a healthy, high-performance culture. You'll focus on Engineering-specific challenges such as evolving job architecture and leveling, supporting executive leadership transitions, and driving consistency in how we develop, calibrate, and grow Engineering talent across distributed teams. In this role, you'll work globally, with a particular focus on supporting leaders across regions, and help make complex transformations clear and manageable for leaders and their teams.
You'll report into the PBP organization and work closely with peers across the team, including current and former Engineering PBPs, to shape how GitLab's Engineering function operates as we continue to grow. You'll be expected to build trust quickly with senior Engineering leaders, contribute to Engineering-wide processes such as calibrations and offsites, and help bring cohesion to a leadership team that includes both tenured GitLab team members and newer leaders. This role is a good fit if you enjoy a fast-paced tech environment, are comfortable with ambiguity and change, and want to make a visible impact on how Engineering teams are structured, supported, and set up to deliver results.
What You’ll Do
Partner with senior Engineering leaders, including VPs and Senior Directors, to understand their organizations, priorities, and challenges, and translate these into clear people and business priorities.
Drive and support job architecture changes in Engineering, including the introduction of new levels, to help leaders adopt and mature consistent role expectations and career paths.
Lead and facilitate key Engineering people processes, such as calibrations, in close partnership with the PBP team and cross-functional partners such as Talent Management.
Advise and coach Engineering leaders on topics such as organization design, change management, and navigating global teams, including regional considerations in EMEA.
Work closely with other PBPs and Talent partners to share insights, align on approaches, and provide a consistent, high-quality experience for Engineering leaders and their teams.
Use data and qualitative feedback to identify trends in the Engineering organization and recommend actions that improve effectiveness, engagement, and performance.
Support the planning and execution of Engineering offsites and other key forums so leaders can align on priorities, make decisions, and move work forward efficiently.
Drive key talent initiatives aligned with business outcomes.
What You’ll Bring
Experience as a People Business Partner or in a similar role supporting Engineering or technical organizations, ideally in a fast-paced tech environment of comparable size and complexity.
A track record of partnering with senior leaders, including Senior Directors and VPs, building trusted relationships, influencing decisions, and providing clear, data-informed guidance.
Experience supporting globally distributed teams, including working across multiple regions and time zones and navigating regional differences such as those in EMEA.
Demonstrated ability to help organizations navigate through change or transformation, such as job architecture updates, leadership transitions, or shifts in team structure and culture, while balancing strategic work such as organizational design, leadership effectiveness, and culture initiatives with hands-on execution of core People processes.
Strong coaching, communication and collaboration skills, including working asynchronously and partnering cross-functionally with Talent Acquisition, Total Rewards, and other People teams.
Openness to learning GitLab's ways of working and applying transferable experience from related domains, such as Product or IT, while developing a deeper understanding of Engineering needs.
Strong business acumen.
About the team
The Engineering People Business Partner (PBP) team supports GitLab's Engineering teams globally to build a high-performing, scalable, and globally distributed organization. You'll partner closely with senior leaders whose teams are based across the US and EMEA. You'll also collaborate asynchronously with other PBPs, Talent Management, and cross-functional partners to support organization design, performance and calibration processes, and ongoing culture and leadership development. The team is focused on maturing Engineering's people practices, creating cohesion across leaders at different stages in their GitLab journey, and helping the organization navigate major transformations in structure, ways of working, and leadership.
You can expect quarterly travel for Engineering and PBP offsites and collaborative forums. This role also requires significant working-hours overlap with US Central or East Coast time zones to support the team's global operations. Candidates based in other locations who can accommodate these hours are welcome to apply.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Global; Ireland; Portugal; United Kingdom; Spain; Brazil; Colombia; South Africa; Canada
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within UTC−6 to UTC+3.
Role Summary
Oyster is hiring an Integrated Campaign Manager to lead the planning and execution of integrated growth campaigns for global prospective customers, turning target accounts into pipeline and accelerating open opportunities. Reporting to the Director of Demand Generation and Growth Marketing, you'll partner closely with our Product Marketing, Brand, Digital, Events, Ops, and Sales teams to deliver one coherent buyer journey across every channel.
This is a role for a marketer who wants their work measured in pipeline, not page views. You’ll own Oyster’s integrated campaigns end to end. Deciding the strategy, the channel mix and the spend, and you’ll see directly how your work drives revenue. You’ll sit at the centre of Marketing and Sales, with the scope to shape how we reach companies hiring across borders.
Key Responsibilities
Demand Generation & Campaign Execution
- Develop, execute and optimize multi-channel demand generation campaigns. Including content syndication, webinars, virtual events, email nurtures, direct mail, referral programs, and demo programs: to drive net-new pipeline and accelerate open opportunities.
- Build quarterly campaign plans that balance always-on programs with high-impact moments for the full prospect lifecycle, modeled backward from pipeline goals to determine program mix and spend.
- Partner with Product Marketing and Brand to turn positioning into campaign messaging, offers, and content that is tested and refined based on results.
- Build campaign enablement (talk tracks, email templates, one-pagers) and align with BDRs on follow-up expectations so campaign interest converts into meetings.
- Manage timelines, budget, and resources to ensure successful campaign delivery with ROI accountability.
Cross-Functional Partnership & Continuous Improvement
- Partner closely with stakeholders in marketing, sales, operations and external vendors to ensure consistent, aligned campaign execution across the business.
- Optimize campaigns and refine strategies based on data-driven results, including A/B testing and performance reporting.
- Identify opportunities to leverage AI and emerging technologies to improve research, segmentation, personalization, campaign development, content distribution, analysis, and execution.
- Facilitate retrospectives and turn performance findings into optimized campaigns and repeatable playbooks.
Core Requirements
- 6+ years in B2B integrated or demand generation marketing, including substantial ownership of demand generation, integrated campaigns, growth marketing, or account-based marketing.
- A track record of building campaigns that tie directly to pipeline coverage and revenue outcomes, not just engagement metrics.
- Strong cross-functional collaboration skills.
- Data-driven, with working knowledge of attribution and pipeline measurement.
- Hands-on experience using AI tools for campaign planning, content acceleration, or workflow automation.
- Experience with Salesforce and HubSpot, or equivalent CRM/MAP platforms.
- Excellent written and verbal communication; comfortable presenting strategy and results to senior stakeholders.
You'll also need
- A reliable home internet connection and fluency in both written and spoken English.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you’ll be a strategic advisor to some of GitLab’s most important customers, helping them connect our DevSecOps platform to their business goals and realize meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting into a Senior Manager within our North America Customer Success organization, you’ll own a book of customers, act as their primary GitLab liaison for questions and escalations, and coordinate with Product Management, Engineering, Sales, Professional Services, and Support so customers can navigate complex technical and organizational challenges with confidence.
You’ll use your understanding of Git, software development lifecycles, and continuous integration, continuous deployment, and DevSecOps practices to help customers adopt best practices and stay current with new GitLab capabilities. In your first year, success looks like building strong, consultative relationships with key stakeholders, increasing adoption of the GitLab platform, and strengthening retention, growth, and customer satisfaction across your portfolio.
What you’ll do
Partner with customers to translate pre-sales command plans and desired business outcomes into actionable objectives and clear success criteria.
Guide customers on how to best use the GitLab platform, including common DevSecOps best practices, Git workflows, CI/CD, and adoption patterns.
Own a book of customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic and technical engagement.
Build and maintain Customer Success Plans, define critical goals and key performance indicators, and track progress with customers over time.
Act as the primary GitLab liaison for assigned accounts, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Provide hands-on technical enablement and onboarding, including education on new GitLab features, releases, and relevant use cases.
Program manage account escalations, ensuring root causes are understood, follow-up actions are owned, and stakeholders are informed.
Collaborate with Services and other internal teams to identify and recommend training, enablement, and maturity opportunities aligned to customer needs.
What you’ll bring
Practical understanding of Git, common branching strategies, and modern software development lifecycles.
Working knowledge of continuous integration, continuous deployment, and DevSecOps practices.
Experience partnering with customers to define business outcomes and translate them into actionable success plans, key goals, and measures.
Background in customer success, post-sales, or professional services roles focused on adoption, retention, and satisfaction.
Ability to manage a portfolio of customers, including handling escalations and coordinating across Support, Product Management, Sales, and Professional Services.
Strong communication, presentation, and organizational skills, with attention to detail and analytical thinking.
Experience planning and managing projects or initiatives in technical environments, including identifying training and enablement needs.
Alignment with GitLab’s values and interest in applying transferable skills from related roles or industries, with flexibility to travel as needed according to company policy.
About the team
We are part of GitLab’s Customer Success organization. Our mission is to help customers align the GitLab platform with their business objectives through hands-on technical enablement, driving adoption, utilization, and DevSecOps maturity while building strong, consultative relationships. As Customer Success Architects, we act as trusted advisors and key liaisons between customers and the broader GitLab ecosystem, collaborating closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide roadmaps, and navigate escalations. We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
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УдалённоPakistan; United Kingdom; Canada; United States; Philippines
ГибридseniorSydney
Tokyo, Japan
УдалённоIndianapolis, United States; Ohio City, United States; Chicago, United States
San Francisco, CA | New York City, NY
УдалённоRemote, Brazil
УдалённоRemote, Brazil
United States - Remote; We are unable to provide visa sponsorship or relocation for this role
УдалённоRemote, Brazil
УдалённоseniorRemote, Canada; Remote, United States; Experience supporting globally distributed teams, including working across multiple regions and time zones and navigating regional differences such as those in EMEA; This role also requires significant working-hours overlap with US Central or East Coast time zones to support the team's global operations; Candidates based in other locations who can accommodate these hours are welcome to apply; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоseniorGlobal; Ireland; Portugal; United Kingdom; Spain; Brazil; Colombia; South Africa; Canada; To create the best experience for our new hire, this role requires you to be based within UTC−6 to UTC+3
УдалённоRemote, United States; We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success