Location: UAE - Dubai
Workplace: onsite
1inch is the DeFi ecosystem building financial freedom for everyone. 1inch products help users and builders trade, hold and track digital assets - with the self-custody, comprehensive security and the intuitive user experience they need to unlock the potential of true crypto ownership. 1inch protocols and APIs provide core infrastructure across the DeFi industry and beyond. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team.
Your mission
As Data & Analytics Lead, your mission is to turn complex business and product questions into reliable, actionable answers.
You will combine AI, data analytics, data engineering, and deep DeFi expertise to build a more intelligent and scalable approach to decision-making. You will use AI not just to accelerate existing analytics, but to rethink how we explore data, test hypotheses, identify patterns, and make insights accessible across the organization.
You will be highly hands-on, with expert-level Dune capabilities and a strong understanding of DEXes, DEX aggregators, on-chain data, liquidity, routing, and market dynamics.
What you’ll do
Shape and build a self-service data and AI platform that enables teams to ask better questions, find better answers, and make better decisions.
Create intuitive ways for teams to explore trusted data using AI, natural language, dashboards, and other analytical interfaces.
Build AI-enabled workflows and agents that accelerate analysis, uncover insights, and reduce repetitive analytical work, ensuring AI-generated answers are grounded in trusted data, transparent, and verifiable.
Turn complex and ambiguous business and product questions into structured analyses, clear insights, and actionable answers.
Develop metrics and analytical frameworks that connect user behavior, product performance, on-chain activity, market dynamics, and business outcomes.
Proactively identify trends, anomalies, opportunities, and risks, and establish standards for analytical quality, metrics, dashboards, and decision support.
Design and evolve data architecture, models, pipelines, and transformations, integrating on-chain and off-chain data into reliable, scalable, and reusable data products.
Ensure data is accurate, well-structured, documented, discoverable, and accessible to people and AI systems, with strong standards for quality, observability, maintainability, and performance.
Use Dune at an expert level to investigate DEX aggregators, DEXes, swaps, liquidity, routing, users, protocols, and markets, building reusable on-chain datasets and analytical models.
Combine blockchain, product, and business data to create a comprehensive view of users, ecosystem activity, and market dynamics, and continuously explore new data sources and analytical approaches.
Who you are
Deep understanding of DeFi and blockchain data, particularly DEXes and DEX aggregators, including swaps, liquidity, routing, transactions, events, traces, and smart-contract interactions.
Expert-level Dune skills, with advanced SQL proficiency and demonstrated experience building sophisticated on-chain queries, datasets, dashboards, and analyses.
Strong AI-native way of working, with advanced hands-on experience using Cursor to accelerate analytics and engineering, automate workflows, and build AI-enabled data solutions.
Strong proficiency in Python for data analysis, data processing, automation, and AI-enabled workflows.
Hands-on experience building and operating modern data platforms with ClickHouse and Airflow, including data modeling, pipelines, transformations, data quality, and observability.
Proven ability to turn ambiguous business and product questions into structured hypotheses, robust analyses, and clear, actionable answers.
Nice to haves
Experience working directly within a DEX, DEX aggregator, DeFi protocol, or other data-intensive Web3 product.
Experience working with raw multi-chain blockchain data, including decoding contracts, events, traces, and transactions.
Experience applying statistical methods, experimentation, forecasting, or anomaly detection to product and business questions.
A strong public track record in the DeFi data ecosystem, such as high-quality Dune dashboards, research, open-source contributions, or community analytics.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As a VP of AI Transformation will be responsible for defining and executing Humanoid's enterprise-wide AI transformation strategy.
This leader will establish the vision, operating model, governance framework, and execution roadmap required to enable AI adoption across all business functions. Working closely with the CEO, Executive Leadership Team, Business Transformation, IT, Engineering, and functional leaders, you will drive Humanoid's evolution into an AI-native company.
You will lead the AI Transformation Office and oversee a cross-functional team, including AI Leads across Engineering, Business Operations, Back Office Functions, and Executive Operations. You will ensure that every AI initiative delivers measurable business value while maintaining the highest standards of security, compliance, governance, and operational excellence.
This is a highly strategic leadership role with significant influence over the future operating model of the company.
WHAT YOU'LL DO:
AI Transformation Strategy
- Define and execute Humanoid's enterprise AI transformation vision and roadmap.
- Develop a company-wide AI strategy aligned with business objectives and growth plans.
- Establish priorities, investment frameworks, and governance structures for AI initiatives.
- Advise executive leadership on emerging AI opportunities, risks, and market developments.
- Build an AI-first culture focused on innovation, productivity, and continuous improvement.
- Drive the adoption of AI agents, intelligent automation, and AI-enabled workflows across the organization.
AI Operating Model & Continuous Improvement
- Own and evolve Humanoid's AI-Powered Continuous Improvement Flywheel.
- Establish transformation governance, operating cadences, reporting mechanisms, and executive review forums.
- Embed AI initiatives into business planning, capability maturity assessments, and operational reviews.
- Identify, prioritize, and scale high-impact AI use cases across all functions.
- Ensure successful pilots are translated into enterprise-wide capabilities.
- Drive the development of AI-native ways of working across the organization.
Enterprise AI Governance
- Establish policies, standards, and controls for responsible AI deployment.
- Define governance frameworks covering:
- AI ethics and responsible AI
- Security and cyber risk management
- Data governance and privacy
- Human-in-the-loop controls
- Model evaluation and monitoring
- Compliance and audit readiness
- AI vendor and platform governance
- Ensure all AI solutions align with corporate, legal, and regulatory requirements.
Organizational Transformation & Change Management
- Lead enterprise-wide AI adoption and change management programs.
- Build AI literacy across leadership teams and employee populations.
- Establish AI Champions networks and communities of practice.
- Drive workforce enablement and behavioral change initiatives.
- Foster a culture where AI augments human capabilities, accelerates decision-making, and improves productivity.
Business Impact & Value Realization
- Define KPIs and success metrics for AI transformation initiatives.
- Measure and report:
- Automation maturity
- Productivity improvements
- ROI of AI initiatives
- User adoption
- Quality and accuracy outcomes
- Cost efficiencies
- Operational performance improvements
- Present transformation progress, outcomes, and strategic recommendations to the Executive Leadership Team and Board.
Cross-Functional Leadership
- Lead and mentor AI Leads and transformation teams across the business.
- Partner closely with:
- CEO and Executive Leadership Team
- Business Transformation
- Engineering
- IT
- Finance
- HR
- Supply Chain
- Compliance
- Cybersecurity
- Align AI initiatives across functions to avoid duplication and maximize business impact.
- Promote collaboration between technical and business teams.
Innovation & External Ecosystem
- Continuously evaluate emerging AI technologies, platforms, and market developments.
- Build relationships with AI vendors, research institutions, industry partners, and startups.
- Identify opportunities to create competitive advantage through AI.
- Benchmark Humanoid against leading AI-native organizations and establish best practices.
WHAT WE'RE LOOKING FOR
- 10+ years of experience in business transformation, digital transformation, enterprise technology, AI strategy, or AI leadership roles.
- Proven track record leading large-scale organizational transformation programs.
- Deep understanding of artificial intelligence, machine learning, generative AI, agentic AI systems, automation, and enterprise AI platforms.
- Experience designing enterprise operating models, governance frameworks, and transformation programs.
- Strong understanding of business process transformation and continuous improvement methodologies.
- Experience leading cross-functional initiatives involving business, technology, and operations teams.
- Exceptional executive communication and stakeholder management skills.
- Strong analytical, strategic, and systems-thinking capabilities.
- Demonstrated ability to translate emerging technologies into measurable business outcomes.
- Experience building AI adoption programs at enterprise scale.
Nice to have:
- Experience building AI Centers of Excellence (CoE) or enterprise AI programs.
- Experience deploying AI agents and intelligent automation solutions at scale.
- Background in robotics, advanced manufacturing, industrial automation, or deep-tech organizations.
- Familiarity with Lean, Six Sigma, capability maturity frameworks, and operational excellence methodologies.
- Experience with enterprise knowledge management and AI-driven decision support systems.
- MBA or advanced degree in Engineering, Computer Science, Business, or a related field.
WHAT SUCCESS LOOKS LIKE:
Within your first 12 months, you will have:
- Established Humanoid's AI Transformation Office and governance framework.
- Embedded AI maturity assessments into business capability reviews.
- Delivered multiple AI initiatives with measurable business impact.
- Built and operationalized an AI-first operating model across engineering and business functions.
- Increased automation maturity across critical value streams.
- Improved productivity through AI-enabled workflows and intelligent automation.
- Created a sustainable AI adoption culture supported by governance, training, and continuous improvement.
- Positioned Humanoid as one of the world's leading AI-native robotics companies.
WHAT WE OFFER
- Meaningful time off to rest and recharge: 23 days of annual leave (accrued), separate sick leave, and paid bank holidays and company holidays.
- Fully funded private healthcare for UK employees, with broad provider access, virtual and in‑person care, and strong mental health and serious illness support.
- Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Build the iOS platform that helps engineers ship confidently. As Notion’s mobile team grows, we’re turning the first generation of mobile foundations into a durable platform: clearer architecture, ergonomic testing, dependable observability, and faster CI/CD. This role is broad—you’ll shape the iOS stack end to end, from shared frameworks and build systems to release quality, with opportunities to work across our shared Rust layer and AI infrastructure for mobile development. You’ll pair with mobile AI and core product engineers to understand friction, evaluate new iOS capabilities, and decide what should become part of the platform.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Make the iOS platform agent-ready: Give engineers and agents dependable ways to build, run, test, screenshot, and iterate through the app so mobile teams can move faster without lowering the quality bar.
- By the end of your first year, define how iOS features are built: establish architecture and ship developer tools, then partner with product engineers to adopt them.
- Raise the bar for iOS reliability and release quality: Improve the systems that catch regressions, prevent incidents, and help engineers understand issues quickly across builds, tests, observability, and CI/CD.
SKILLS YOU'LL NEED TO BRING
- Deep iOS engineering experience at scale: You’ve helped build and deploy mobile applications used by millions, and understand the reliability, performance, and operational practices required at that scale.
- Platform or infrastructure experience: You’ve worked below the product-feature layer on mobile CI/CD, testing platforms, build systems, developer tooling, or shared frameworks—and can turn recurring friction into durable systems.
- Strong architectural judgment: You’re familiar with multiple approaches to iOS architecture and can explain the trade-offs clearly, choosing patterns that make features easier to build, test, and maintain.
- Cross-functional influence: You can partner closely with product engineers, understand their pain points, and earn adoption for new platform APIs, workflows, and standards without relying on authority.
- AI-native engineering practice: You use AI tools and agents as real collaborators, framing tasks clearly, reviewing generated changes, testing behavior, and designing workflows that make the broader team more effective.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $150,000 - $168,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Ищем сильного ML Researcher уровня Senior / Staff для сложной исследовательской задачи на стыке probabilistic ML, sequential decision making и моделирования поведения агентов. Необходимо моделировать поведение участников и использовать эти прогнозы для принятия решений в условиях неопределённости и ограниченного inference budget.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you will:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed
Other duties as required
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with the following:
Willing to work from 8.00 AM to 5.00 PM Ireland Local time Tuesday - Saturday.
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
— Keep the Aurora PostgreSQL fleet healthy across all data centers. — Handle Aurora configuration (parameters, replicas, failover, capacity) and cost work.
— Keep the Aurora PostgreSQL fleet healthy across all data centers. — Handle Aurora configuration (parameters, replicas, failover, capacity) and cost work.
Deliver novel and impactful insights for client organizations using machine learning and AI technologies. Work closely with our Product, Platform Data, Insights & Strategy, and Sales teams to create client-facing analyses.
Own product design and frontend implementation for meaningful parts of the journey from discovering a model to making a first successful request and operating AI in production. Design and build production experiences across the website, dashboard, CLI, and APIs, choosing the right medium for each problem.
Location: Athens, Greece
We are seeking a
Cyber Security Engineer,
who specializes in the deployment and configuration of advanced security tools and methodologies, to expand our Information Security team. Your role will involve leveraging state-of-the-art technologies to strengthen security defenses, using AI-based penetration testing, managing CTI sharing platforms, managing SIEM and IDS/IPS, orchestrating responses with NG-SOAR systems, and engaging in simulation training on cyber-range platforms. This individual should also be fluent in English and willing to serve as an expert in Athens, Greece. The successful candidate will have the opportunity to join a high-performing team comprised of diverse experts working collaboratively towards common objectives. We are searching for someone who exemplifies qualities such as responsiveness, integrity, and reliability and possesses excellent analytical, problem-solving, and organizational skills. Additionally, the ability to work effectively within a team is crucial, as this role involves supporting projects funded by the European Commission and national research frameworks. Initiative, flexibility, and a strong sense of responsibility are qualities we highly value in our ideal candidate.
What You'll Do:
Design, deploy, and manage AI-based penetration testing initiatives/frameworks to proactively identify vulnerabilities and mitigate potential security threats;
Configure, manage, optimize, and maintain CTI sharing platforms such as MISP and OpenCTI, ensuring robust and timely threat intelligence distribution;
Implement NG-SIEM solutions/technologies, based on tools such as ELK stack, Graylog, Wazuh, Grafana, Velociraptor, InfluxDB/Telegraf;
Deploy, fine-tune, and oversee NG-SOAR platforms/solutions such as Shuffle, Wazuh, TheHIVE, Cortex, and IRIS, streamlining and enhancing incident response capabilities/activities;
Configure and maintain behavioral IDS/IPS systems, including Snort, Suricata, and SecurityOnion, to detect and prevent malicious activities;
Stay up-to-date with the latest security trends, tools, and practices, including CACAO Standards (STIX 2.1, TAXII) for threat intelligence and sharing;
Contribute to the technical documentation;
Collaborate with interdisciplinary teams to ensure seamless security operations and incident management.
Requirements
University degree in Computer Science, Information Security, or related field; preferably with postgraduate qualification at MSc or PhD level;
Minimum of 5 years of experience in cyber security engineering, working directly with technical teams with proven track record;
Experience in software design and development;
Demonstrated experience in deploying and configuring:
CTI sharing platforms such as MISP and OpenCTI;
NG-SOAR platforms/technologies (Shuffle, Wazuh, TheHIVE, Cortex);
NG-SIEM technologies including ELK, Graylog, Wazuh, Grafana, Velociraptor, InfluxDB/Telegraf;
IDS/IPS solutions such as Snort, Suricata, and SecurityOnion.
Familiarity with CACAO Standards (STIX 2.1, TAXII) is a strong plus;
Exceptional problem-solving skills and the ability to work in a dynamic, fast-paced environment;
Excellent command of English and Greek, both written and oral;
Good interpersonal, organization, and communication skills, with the ability to work in a diverse team environment;
Good analytical skills, as well as a proactive attitude towards solving problems;
At least 2 years experience specifically in National and European research programs.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
CS/10/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation Studios has created some of the most loved worlds, characters, and stories in entertainment. Our opportunity now is to build those IP with greater intention — growing audiences, deepening fandom, and creating more ways for people to engage with PlayStation franchises beyond the release of a game.
We are looking for a Lead Franchise Strategist to help shape that work.
This is not an integrated marketing role, a licensing or consumer products role, or a role focused on extending a launch campaign. We are looking for someone who understands how entertainment franchises are built over time — across audiences, stories, formats, products, experiences, and partners.
Gaming experience is valuable but not required. Experience in film, television, animation, publishing, consumer products, licensing, live experiences, or location-based entertainment may be just as relevant.
What matters most is that this person has helped build something. They can look at an IP, understand what makes it special, identify where the strongest audience and commercial opportunities exist, and turn that into a clear and credible plan for growth.
This role will work across PlayStation Studios, Portfolio Strategy, PlayStation Productions, brand, marketing, insights, finance, consumer products, licensing, legal, and Sony Group partners — connecting creative ambition, audience demand, and commercial opportunity while protecting what fans already love.
Key Responsibilities
Lead franchise strategy work for assigned priority PlayStation IP, from initial opportunity assessment through long-term planning and cross-functional alignment
Develop franchise strategies that define audience opportunity, positioning, expansion potential, commercial rationale, and priorities for growth
Proactively identify new ways priority IP could grow, including opportunities that may sit outside PlayStation’s existing franchise playbook
Identify where each franchise has the strongest potential across film, television, animation, publishing, consumer products, music, live and location-based experiences, partnerships, and digital/community engagement
Help define what each franchise should become over time — and just as importantly, where it should not go
Use audience research, fandom insights, market trends, competitive benchmarks, and commercial data to make clear recommendations to leadership and cross-functional partners
Translate franchise ambition into practical roadmaps, sequencing, decision frameworks, and execution priorities
Support the development of franchise bibles, IP briefs, creative guardrails, and other tools that enable partners to build from a shared understanding of the IP
Partner with finance and business teams to understand and articulate the value of franchise activity across games and adjacent businesses
Help evolve PlayStation’s approach to long-term franchise planning, bringing greater consistency and rigor to how opportunities are identified, evaluated, and prioritized
Champion the fan perspective — understanding what audiences love, where they want more, what will feel authentic, and where expansion could damage trust
What We’re Looking For
Strong experience in franchise strategy, IP development, entertainment strategy, brand expansion, audience growth, or a related field, with a track record of independently leading complex strategic work
A track record of helping build, shape, expand, or revitalize entertainment IP, ideally across multiple formats or business areas
Strong understanding of fandom — how audiences discover, engage with, spend around, advocate for, and stay connected to IP over time
Experience working across creative and commercial disciplines, including areas such as production, research, finance, marketing, licensing, consumer products, and external partnerships
Ability to synthesize complex creative, audience, and commercial information into clear recommendations, influence senior stakeholders, and build alignment around a direction
Strong creative taste and commercial judgment — someone who can see both the magic of an IP and the business around it
Experience with areas such as franchise architecture, audience segmentation, IP positioning, content roadmaps, commercial planning, or long-range portfolio strategy
Comfort operating in ambiguity and creating structure around IP that may not yet have a fully formed franchise ecosystem
Ability to challenge assumptions constructively and make thoughtful calls about what is worth doing, what should wait, and what should not happen at all
A practical, collaborative approach and the ability to influence across teams without always owning final execution
Experience with global entertainment brands or IP with multi-market potential is a plus
The Ideal Candidate
The ideal candidate is a builder, not a caretaker. They may have worked on established IP or helped build something from an earlier stage, but they are most energized by the question of what comes next.
They can look at a game world, character, story, or fanbase and see the broader franchise potential — not as a list of extensions, but as a connected system of creative expansion, audience growth, and long-term value.
They are equally comfortable talking about story, fandom, audience behavior, commercial models, and execution realities. They know that not every IP should become everything. They have the discipline to prioritize, the taste to protect what matters, and the strategic instincts to spot where PlayStation can create something fans will genuinely care about.
Success in This Role Looks Like
The priority PlayStation IP they support have clear, actionable long-term franchise strategies
Teams across PlayStation and Sony have a shared understanding of where those franchises can grow, where they should not, and why
New opportunities are identified proactively and evaluated earlier and more consistently, with strong audience, creative, and commercial rationale
Fans have meaningful ways to stay connected with PlayStation worlds between major game releases
The role contributes to a more coordinated and repeatable approach to building PlayStation franchises for the long term
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$155,800
—
$233,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As Global Head of Land Revenue, you’ll be the global owner for technical new-business strategy, pipeline, and conversion—a customer-facing, technical revenue leadership role, not a RevOps or sales operations role. You’ll own Notion’s Land number (net-new and upgrade iARR across regions), work closely with EPD and Product, and step into high-stakes technical conversations with customers and partners as Notion shifts from product-led to sales-led selling in an AI-native world.
This role is the global owner for new business standards, pipeline programs, and operating cadence. You’ll set the way for landing new business revenue globally, partner with Regional GMs who own regional P&L outcomes, and ensure consistent execution through scalable programs, playbooks, enablement, and governance.
You’ll partner closely with Marketing, RevOps, Enablement, EPD, Partnerships, Sales leadership, and regional teams to improve pipeline quality, win rates, conversion, and time-to-productivity. You’ll also design operating standards that balance regional accountability with global program consistency.
You’ll be measured on qualified pipeline creation, coverage, conversion, program ROI, velocity, handoff quality, and BDR/SC ramp outcomes—requiring you to operate with strong systems thinking, executive presence, and cross-functional influence.
WHAT YOU'LL ACHIEVE:
- Build and lead the global net-new business motion: define strategy, program portfolio, operating cadence, governance, and performance standards across regions
- Own the global net new business strategy for Land, including ICP and segmentation guardrails, plays, coverage model assumptions, annual and quarterly planning, sequencing, and investment trade-offs
- Establish global definitions and standards for stages, qualification, handoffs, pipeline math assumptions, and reporting integrity
- Build and run global pipeline generation programs in partnership with Marketing and regional leaders, including campaign-to-pipeline motions, partner-sourced pipeline programs, ABM or named-account plays, and field event program standards
- Define the measurement framework for new business programs, connecting inputs to outputs and outcomes across cost, pipeline, iARR, velocity, and win-rate lift
- Own the Land-side technical selling motion and set the technical bar for sales: SC plays, discovery and demo standards, scalable demo environments, certification paths, and ramp mechanisms
- Run the global new business operating cadence, including weekly program reviews, monthly pipeline health inspection, quarterly planning, escalation paths, and decision-rights models
- Partner with Regional GMs, Marketing, RevOps, Enablement, EPD, Product, and Partnerships to align new business programs, systems, content, enablement, feedback loops, and change management
SKILLS YOU'LL NEED TO BRING:
- Deeply technical SaaS background with meaningful customer-facing experience—solutions engineering, solutions consulting, field or customer engineering, or technical sales—plus ownership of a revenue, quota, pipeline, or conversion outcome
- Deep understanding of pipeline mechanics and how to influence conversion levers end-to-end, including qualified pipeline creation, coverage ratios, lead response, handoff quality, stage progression, win-rate lift, and velocity
- Strong program-building instincts: you can design scalable plays, instrument them with data, and run an inspection cadence that drives behavior change
- Experience building operating systems for global teams, including cadences, dashboards, governance, playbooks, definitions, and change-management mechanisms
- Executive presence and cross-functional leadership: able to align and influence Regional GMs, Marketing, RevOps, Enablement, EPD, Partnerships, and regional teams without relying on direct reporting lines for every dependency
- Ability to balance regional autonomy with global craft excellence: you set the bar, create standards, and drive consistency while enabling local execution
- Strong enablement and role-design instincts, with the ability to define expectations, onboarding paths, certification standards, and time-to-productivity mechanisms for BDR and SC motions
- Builder orientation and comfort in ambiguity: you create the playbook while the org is executing, and you iterate quickly based on market, customer, and performance signals
- Hands-on with AI tools, and able to credibly explain how AI and agents change workflows for technical teams
NICE TO HAVES:
- Experience with solution-led selling motions and technical or product-adjacent go-to-market
- Track record building global programs that still allow regional adaptation
- Experience partnering deeply with Marketing, Partnerships, RevOps, and Enablement to create measurable net new business impact
- Experience designing partner-sourced pipeline programs, ABM or named-account motions, or field event program standards at scale
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $300,000 - 400,000 per year.
By clicking "Submit Application", I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion's Global Recruiting Privacy Policy.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: APAC Remote; EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Lauren, Senior Manager of Customer Success at
Customer.io
, and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team.
You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle.
We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them.
What we value
Curiosity about the business behind the customer:
You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the
why
behind a request before recommending a solution.
Trusted advisor, not ticket-taker:
You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them.
Ownership of commercial outcomes:
You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion.
Comfort in ambiguity:
You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio.
AI-forward thinking:
You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working.
What you'll do
Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle
Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes
Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans
Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations
Monitor customer health, spot adoption trends, and address risks before they impact success
Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed
Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout
Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience
Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like
Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives
What we're looking for
2+ years as a Customer Success Manager for technical products, in a SaaS environment
Experience communicating with software developers in a technical capacity
Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice
Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role)
Located in Australia, New Zealand, United Kingdom or Ireland
Bonus: experience designing lifecycle messages
Compensation & Benefits
We believe in transparency. The salary for this role is
$80,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
45-minute Homework Review Call + feedback with potential team members
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Professional Services Technical Architect at GitLab, you'll lead the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for GitLab infrastructure and functionality, and you'll make sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across GitLab Professional Services and partner consultants, support customers deploying GitLab in cloud and on-premises environments using tools like Terraform, Ansible, and the GitLab Environment Toolkit, and perform migrations to GitLab using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in GitLab's remote, asynchronous, and values-driven environment.
What you’ll do
Designing and delivering GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices
Leading source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate
Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices
Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff.
Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations.
Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed GitLab reference architectures and implementation plans.
Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures.
Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime.
Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and GitLab Flow.
Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes.
Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings.
Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing.
Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly GitLab releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization.
Review and provide input to Professional Services training materials and presentations
Develop case studies, presentations, design documentation, and best-practice methodologies
Work closely with customer project teams to ensure accurate task-level articulation of work required
What you’ll bring
Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment.
Prefer location in PST, MST or CST timezone alignment.
Comfortable with up to 30% travel at times.
Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services.
Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans.
Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs.
Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible.
Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review.
Experience performing migrations to GitLab, including using Congregate or similar migration tooling.
Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs.
Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision.
Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders.
Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience
About the team
The Professional Services Technical Architect is part of GitLab's Professional Services organization. We partner with customers who are transitioning to GitLab, expanding how they use an existing GitLab installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across GitLab deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their GitLab investment. We operate in GitLab's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively.
This role models skills and behavior aligned with GitLab Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$123,840
—
$209,520 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Role Summary:
As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service and resolving inquiries efficiently and empathetically. In this role, you will gain hands-on experience within the fast paced, ever evolving mobile app ecosystem and have the opportunity to engage directly with executives and team members from high growth companies. You’ll also collaborate across departments, working closely with product, engineering, and operations teams to ensure a seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French-speaking clients and partners.
Full time / London - Hybrid (2-3 days in office) - French Speaking
Responsibilities:
- Provide expert support to customers and the internal sales team by responding to queries in a timely and accurate manner.
- Troubleshoot and resolve issues by gathering technical details, replicating problems, and using internal tools to identify root causes.
- Collaborate with cross functional teams to escalate complex issues, log bugs, and clearly communicate technical solutions to users of varying technical backgrounds.
- Provide high priority support and platform overviews on an ad hoc basis to a designated group of strategic accounts.
- Act as a bridge between internal teams, sharing relevant customer feedback to improve the platform.
- Identify gaps in resources based on common customer pain points.
- Educate users on new updates, tools, and best practices to tailor to their use cases
- Report on key customer service metrics and identify noteworthy trends to the Team Director.
Qualifications:
- At least 4-5 years of experience in a data analysis customer facing role (customer service, care, or success).
- Fluency in French/English
- Background in mobile analytics, consumer behavior, or digital advertising strongly preferred.
- Passionate about providing exceptional customer experience.
- Strong attention to detail and ability to manage multiple tickets or issues at once.
- Comfortable working with and supporting global brands across diverse markets.
- Genuine interest in building and growing a career within customer support.
- Technical experience in initial troubleshooting of front end bug/network issues.
- Ability to read and interpret data visualizations or logs to guide troubleshooting.
- Experience working cross functionally with Product, Engineering, or Data teams.
- Proactive in spotting recurring issues and patterns in customer inquiries.
Nice to have:
- Hands-on experience with platforms such as Zendesk, Mailgun, Kibana, and Salesforce.
- Knowledge in assisting global users with API questions, data import/export execution, and platform integrations.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
How we build software is changing. Designers are building tools and agents, prototyping in code, and shipping directly into the product. More people can create software than ever before. That makes design judgment more important, not less.
We’re looking for a Design Systems Lead to build that judgment into the foundations of Ramp.
This is not just about maintaining a component library. It’s about making it possible for designers, engineers, and agents to build experiences that look, feel, and work like Ramp—without a designer driving every decision or the design systems team reviewing every change.
You’re a designer first, with the technical depth to guide architecture and get into the code. You have exceptional taste and strong opinions about typography, hierarchy, interaction, and motion. Just as importantly, you know how to turn that judgment into patterns, tools, and guidance that make everyone else’s work better.
You’re deeply curious about AI and already using it to change how you work. You build, experiment, inspect the results, and push past the demo. You can imagine a different way of building software—and lead a team toward it.
This role is for you if you’re excited by:
- Making great design reproducible. Raise the quality of Ramp’s product and encode what makes it good, so people and agents can produce coherent, usable experiences by default. The system should make excellent work easier, not make every experience look the same.
- Reimagining what a design system can be. Build beyond components and tokens into composition, interaction patterns, agent guidance, and evaluations. Connect exploration and production so the fastest way to build is also a path to great quality.
- Leading a team that multiplies everyone else’s impact. Create clear direction, ambitious goals, and a caring yet demanding environment. Inspire curiosity, develop people, and stay close enough to the work to help make it exceptional.
The opportunity is to raise the floor for everyone building at Ramp, while giving designers more room to make the most important experiences extraordinary.
WHAT YOU'LL DO
- Lead and develop the design systems team. Set clear priorities, ownership, and goals. Give direct, timely feedback, hold people accountable, and help them do the best work of their careers.
- Own the system’s vision and direction. Decide what to preserve, evolve, simplify, or replace based on what builders and customers need. Turn that direction into focused work the team can deliver.
- Elevate Ramp’s visual and interaction design. Raise the bar for typography, hierarchy, density, motion, responsive behavior, accessibility, and the states beyond the happy path.
- Make design judgment usable by people and agents. Translate principles into reusable patterns, reference experiences, composition rules, and guidance that produce better work without you in the room.
- Guide technical architecture with engineering. Shape everything from components and tokens to how agents discover guidance, compose interfaces, and check their work. Make sound tradeoffs between flexibility, coherence, performance, and ease of use.
- Stay hands-on. Build prototypes, work in code, and get into implementation details to test ideas, unblock the team, and understand where the system breaks down.
- Define and measure quality. Build repeatable evaluations grounded in real tasks. Measure whether builders can ship better work faster, with less rework—not just whether they use the tools.
- Improve the path from idea to shipped experience. Partner with engineering and AI teams on workflows that support fast exploration, useful iteration, and appropriate production safeguards.
- Earn adoption. Work alongside product teams, listen closely, teach through examples, and turn recurring questions and exceptions into improvements to the system.
- Keep the team moving forward. Experiment as models and tools evolve, share what you learn, and change direction when the evidence calls for it.
WHAT YOU NEED
- Experience leading and developing strong design or design engineering teams, with a track record of setting direction and delivering meaningful outcomes.
- Exceptional visual and interaction design skills. Your work shows a clear point of view, attention to detail, and an ability to make complex experiences feel simple.
- Deep systems thinking and experience building systems that other teams actually adopt. You can show how your work improved both their speed and the quality of what shipped.
- Strong technical fluency. You can prototype and build in code, understand front-end architecture, and work through implementation tradeoffs with engineers—not just hand off specifications.
- Active, hands-on use of AI in your design and building workflow. You understand where it helps, where it fails, and how to improve its output rather than accept it.
- Experience turning design principles into practical guidance, reusable patterns, and quality checks that work at scale.
- Strong product judgment and a habit of staying close to the people using what you build. You connect system decisions to real workflows and customer outcomes.
- The ability to create clarity in ambiguity, make decisions, give difficult feedback, and maintain momentum without losing the quality bar.
- Curiosity that borders on obsession about how AI changes software and how we build it—and the ability to ignite that curiosity in others.
NICE TO HAVES
- Experience building agent-usable design guidance, generation workflows, or evaluations for design quality.
- Experience building developer or designer tools that became part of other teams’ daily workflow.
- Experience leading a major design-system migration or company-wide change in how teams build.
- Experience evolving a system across platforms or connecting product and brand experiences.
- Founder or early-stage startup experience.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Responsibilities:
— Use advanced fraud detection tools and technologies to monitor user activity and identify suspicious behavior in real time.
— Investigate fraudulent activity by analyzing patterns, trends, anomalies, and connections between individual or groups of operations.
— Stay up to date with the latest fraud techniques, emerging threats, and evolving risk patterns.
— Monitor and investigate bonus abuse across products and take action based on emerging trends and identified risks.
— Simulate and describe algorithms and scenarios for detecting potentially risky operations and fraudulent behavior.
— Work closely with Legal, Marketing, Finance, and other teams to share insights, investigate fraud-related issues, and implement effective solutions.
— Provide guidance and training to employees on fraud prevention practices and emerging risks.
— Lead investigations and coordinate response efforts in cases of suspected fraud, security breaches, or other critical incidents.
— Prepare and present reports on fraud and risk metrics, emerging trends, incidents, and mitigation strategies to senior management.
— Investigate incidents involving financial risks and identify their root causes and potential impact.
— Develop and implement measures to mitigate the impact of fraud and financial risk incidents and prevent similar issues in the future.
Requirements:
— Degree in Economics, Finance, Analytics, Statistics, or a related field.
— Previous experience in economics, analytics, statistics, or a similar analytical role.
— Strong analytical skills with a methodical and logical approach to problem-solving and a high level of accuracy.
— Confident user of Excel and Google Sheets.
— Native-level Russian and English at B1+ level or higher.
— Willingness to work shifts (09:00–17:00 or 17:00–01:00 GMT+3), including weekends when required.
— Proactive and self-motivated approach to identifying issues, researching solutions, and implementing effective improvements.
— Ability to communicate effectively with employees across different levels of the organization, including Senior Management.
Benefits:
— 5 paid health days per year for unforeseen sick days or medical appointments.
— 25 paid calendar vacation days annually.
— Comprehensive medical insurance coverage.
— Monthly sports allowance of $30 net.
— English lessons with two experienced tutors.
— Access to conferences and professional literature.
— Complimentary snacks in the office.
— Corporate events throughout the year.
Location: Yerevan, Armenia
Role Purpose
The AI Product Stream Lead defines and delivers AI-powered supply chain solutions that solve real customer and operations problems on the Cargoo platform. You own a product stream end to end, from framing where AI creates value (automation, decision support, agents) to shipping it and proving it works in production.
You lead a cross-functional team, balancing customer value, technical and data feasibility, AI quality and cost, business priorities and delivery timelines. You also help set how Cargoo builds product in an AI-native way.
Key Responsibilities
AI Product Vision & Strategy
Shape the stream’s product vision and strategy with stakeholders, in line with Cargoo’s AI strategy and customer needs.
Identify and prioritize AI opportunities across freight operations (e.g. exception handling, quoting, document processing, planning and execution support) by value, feasibility and risk.
Decide where AI should automate, where it should assist, and where a human must stay in control.
Own product decisions, balancing customer value, technical feasibility, AI quality, cost, business priorities and delivery timelines.
Leadership & Delivery
Lead the development team through the whole product lifecycle, from discovery to rollout and adoption.
Decide scope, schedule and quality, including when an AI feature is good enough to ship and when it needs another iteration.
Run fast discovery loops: prototype with AI tools, validate with real users and data, then commit.
Make sure the team meets internal policies, data protection rules and responsible-AI standards (incl. EU AI Act awareness).
Product Management & Requirements
Create clear Use Cases, Requirements and Business Rules. For AI features, add expected behaviour, edge cases, failure modes and escalation paths.
Define success and evaluation criteria for AI features with engineering: accuracy, latency, cost per task and acceptable error rates, backed by representative test sets.
Write User Stories and Acceptance Criteria that cover both deterministic logic and probabilistic AI behaviour.
Work with engineering and data owners on data readiness: which data we need, its quality, and who owns it.
Own and continuously refine the Product Backlog so the team always works on the highest-value opportunities.
Track adoption and impact after release (time saved, automation rate, user trust) and feed the learning back into the roadmap.
AI-Native Ways of Working
Use AI tools every day for research, specs, prototyping, data analysis and feedback synthesis.
Help the team and wider product org adopt AI-assisted delivery practices.
Candidate Profile
Education & Experience
5+ years managing software development projects, strongly preferably as a Product Owner.
Proven managerial skills: team leadership, decision-making and conflict resolution.
Degree or diploma in Information Technology, Informatics or a related field.
Technical Skills (Must Have)
Deep understanding of Agile values, principles and frameworks (Scrum, Kanban, Lean) and the ability to apply them well.
Strong analytical skills, comfortable working with data to make product decisions.
Solid working understanding of how LLMs and AI agents work, what they are good at, and where they fail (hallucinations, non-determinism, cost, latency).
Hands-on, daily use of AI tools in your own work.
Fluent English, written and spoken.
Strong Plus
Having shipped at least one AI/ML or LLM-based feature to production.
Experience defining evaluation criteria or test sets for AI features.
Logistics background or experience with logistics solutions.
Experience with data products, workflow automation or decision-support systems.
Behavioral Traits
Excellent communication with technical and non-technical audiences, including customers, executives, managers and subject matter experts. Able to explain AI trade-offs in plain language.
Strong leadership and decision-making, able to guide teams and resolve conflicts.
Analytical, structured and value-driven in prioritization. Evidence over hype.
Curious and fast-learning, comfortable with ambiguity and quick iteration.
ОфисUK, London
ГибридSan Francisco, California; New York, New York
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УдалённоRemote, Canada; Remote, United States; Prefer location in PST, MST or CST timezone alignment; Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридLondon, UK
УдалённоleadNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)