Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Sr. Partner Marketing Manager
.
About the job
This position is needed to
scale our partner ecosystem and drive regional pipeline growth through joint co-marketing strategies and through-partner execution.
In this role, you will develop data-driven co-marketing plans with strategic partners, build scalable demand-generation programs, and align internal sales teams with external partner leadership. You will serve as the strategic bridge driving co-selling motions, managing operational budgets, enforcing lead governance, and tracking partner-sourced and partner-influenced pipeline growth across the enterprise cloud and SaaS ecosystem.
Responsibilities
In this role, you’ll:
Develop
data-driven multi-quarter co-marketing plans and joint GTM strategies with strategic partners to hit regional pipeline targets.
Execute
targeted account-mapping using platforms like Crossbeam to drive custom 1:1 ABM campaigns for elite partners and scalable digital toolkits for broader partner networks.
Co-create
compelling "better together" messaging, solution briefs, and branded assets with Product Marketing to showcase joint value propositions.
Orchestrate
high-velocity field campaigns, executive roundtables, workshops, and sponsorship presence at major industry flagship events to source new logos.
Deliver
turn-key, through-partner demand-generation programs and drive partner adoption of the Twilio Partner Portal for self-service execution.
Equip
partner sales and BDR teams with custom outreach playbooks, script templates, and email sequences to ensure rapid campaign follow-up.
Enforce
strict lead-routing governance rules and follow-up SLAs to minimize channel conflict and optimize lead-to-opportunity conversion.
Manage
partner marketing operational budgets, ensuring fiscal compliance and optimal ROI across co-marketing investments.
Track
and report on Partner-Sourced and Partner-Influenced pipeline performance within Salesforce (SFDC) for regular Quarterly Business Reviews (QBRs).
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you fr
om considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Full-time remote work schedule.6–8+ years of experience in Partner Marketing, Channel Marketing, Field Marketing, or B2B Demand Generation within the enterprise cloud or SaaS ecosystem.
Demonstrated track record of co-marketing success with major cloud vendors, GSIs, SIs, or ISVs.
Hands-on proficiency with Salesforce (SFDC), Partner Relationship Management (PRM) platforms, and account-mapping platforms (e.g., Crossbeam).
Strong analytical ability to manage operational budgets, enforce lead routing SLAs, and measure pipeline attribution/ROI.
Exceptional cross-functional leadership, communication, and stakeholder management skills across sales, product marketing, and partner executive teams.
Desired:
Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
Experience delivering tailored Account-Based Marketing (ABM) frameworks and field events (CXO roundtables, executive dinners) for partner ecosystems.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For thi
s r
ole, approximately 15-20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness
leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this r
ole are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $160,820.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $170,170.
Based in the San Francisco Bay area, California: $137,520 - $189,090.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 11/30/26, but may change based on business needs
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоseniorRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
Location: LATAM
Workplace: Remote
ABOUT POLYGON LABS
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications.
YOUR ROLE
Are you excited by the idea of reshaping how value moves across borders? At Polygon Labs, we're building the future of on-chain finance - and we’re looking for somebody to drive that future in Colombia.
In this high-impact role, you'll lead efforts to expand our presence in the payments and stablecoins space, build deep collaborations with fintechs, financial institutions, and infrastructure players, and co-create go-to-market strategies that turn potential into real-world adoption. You’ll work cross-functionally to remove friction, unlock new corridors, and help shape the next wave of digital financial infrastructure.
If you’re a natural connector with deep regional experience and a passion for web3 innovation - this role is for you.
YOUR RESPONSIBILITIES
- Identify and engage key players across the payments and stablecoins ecosystem: banks, fintechs, PSPs, CEXs, wallets, and market makers.
- Champion Polygon Labs’ product suite and roadmap - highlighting use cases like on-chain FX, cross-border remittances, and the upcoming Polygon Payments Network.
- Prioritize strategic partners and corridors; shape pilots, integrations, and long-term opportunities.
- Stay ahead of the regulatory curve by analyzing and reporting on evolving policies impacting digital payments and blockchain in the region.
- Translate complex developments into actionable insights for both internal teams and external partners.
- Co-create and execute GTM plans with top-tier ecosystem players; maintain momentum through recurring engagement and clear value delivery.
- Build and maintain pitch decks, one-pagers, case studies, and internal briefings to support execution.
- Manage deliverables across cross-functional teams - legal, engineering, marketing, finance - to ensure end-to-end success.
- Maintain and improve internal BD tools: CRMs, dashboards, KPIs, and performance trackers.
- Own operational clarity across all active initiatives in the region.
WHAT YOU'LL NEED
- 6+ years of experience in financial services, fintech, or blockchain - especially with payments, stablecoins, or institutional crypto.
- Strong network across Colombia's financial and fintech ecosystem.
- Proven ability to lead strategic BD initiatives and drive cross-functional execution.
- Deep understanding of on-chain finance, including DeFi, stablecoins, and institutional yield.
- Working knowledge of regional crypto regulations and their impact on financial products.
- Excellent communicator with strong executive presence and storytelling ability.
- Highly organized, adaptable, and comfortable in a fast-paced, high-autonomy environment.
PREFERRED QUALIFICATIONS
- Background in traditional payments or fintech strategy - especially in product, pricing, or GTM roles.
- Familiarity with DeFi, remittances, or crypto-native infrastructure.
- Exposure to M&A, investment evaluations, or deal structuring.
- Understanding of FX flows, capital controls, and emerging market challenges.
- Experience crafting collateral for partners, investors, or sales teams.
POLYGON LABS PERKS
The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees:
- Remote first global workforce
- Industry leading Medical, Dental and Vision health insurance*
- Company matching 401k with 3% match*
- $1,500 Home Office Set Up Allowance (life-time max)
- $200 Annual Book Allowance Program
- $75 Monthly internet or phone reimbursement
- Flexible Time Off
- Company issued laptop
- Egg freezing, mental health, and employee wellness benefits
*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.
*401k is for United States employees only
Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.
If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Learn More about Polygon Labs
Website https://polygon.technology/ |Twitter https://twitter.com/0xPolygon|Telegram https://t.me/polygonofficial |Reddit https://www.reddit.com/r/0xpolygon/ |Discord https://discord.gg/0xpolygoncommunity |Instagram https://www.instagram.com/0xpolygon/ |Facebook https://www.facebook.com/0xPolygon.Technology |LinkedIn https://www.linkedin.com/company/13449964/admin/
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff, Technical Account Manager.
About the job
This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Eastern hours (9am to 6pm ET) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :
116,960.00
-
146,200.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area):
123,760.00
-
154,700.00.
Based in the San Francisco Bay area, California:
137,520.00
-
171,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location
Application deadline information
Applications for this role are intended to be accepted until
Nov 20th
, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Our ideal candidate has a deep understanding of JavaScript, a passion for web performance, and can creatively come up with solutions to solve customer's needs. Our tech stack currently involves TypeScript, React, Vite, and Ryu, our in-house design system.
Check out our Engineering Blog https://engineering.ramp.com/ for more on our tech stack, mission and values!
WHAT YOU’LL DO
- Build!
- Lead the design of performant, beautiful, and usable interfaces
- Collaborate on our technical vision. Lead discussions and implementation of multiple complex projects
- Foster a culture of upholding industry-leading UX
- Continuously improve our engineering processes, tools, and systems that allow us to scale the code base, productivity, and the team
- Recruit, interview and develop your own interview questions, while fostering the culture of excellence, velocity and humility
- Inspire and mentor less experienced engineers and interns
WHAT YOU'LL NEED
- Minimum of 5 years of frontend engineering experience preferred
- Proficiency in JavaScript and React
- Knack for getting the visuals right
- Track record of shipping high-quality products and developing projects at scale
- Ability to turn business and product ideas into engineering solutions
- Desire to work in a fast-paced environment, continuously grow, and master your craft
- Alignment with Ramp’s core values of enabling businesses to grow more by spending less
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is seeking a Fraud Operations Manager to help build and lead a team of Fraud Operations Specialists responsible for the efficient and effective execution of fraud detection and prevention strategies across all of Ramp’s products, enabling Ramp’s rapid growth. This role requires the ability to balance people management, process engineering, strategic thinking, and planning. You will utilize data and analytics to lead an efficient team, identify opportunities for improvement, prioritize development, and collaborate with cross-functional teams to operationalize policies, develop tools, and infrastructure that best support Ramp’s operations.
WHAT YOU'LL DO
- Manage and continue building a team of Fraud Operations Specialists who manage & review alerts, conduct investigations, and recover funds through enabling right sized coverage and meeting service level agreements (SLA)
- Develop a deep understanding of Ramp’s risk management policies (underwriting, payments, transactions, credit limit changes, collections) across all products
- Partner with Product, Engineering and Data Science teams to build best in class risk tooling to increase operational efficiency
- Partner with risk strategy teams to create a closed loop process to enhance policies and procedures
- Leverage data and analytics to evaluate and prioritize solutions to improve operational efficiency
- Research emerging fraud trends to innovate on Ramp's decisioning systems and policies
- Help coordinate and respond to incidents through on-call duties as needed – in addition to customer escalations or sensitive case handling
- Partner with Customer Support to educate and create awareness on fraud prevention best practices, identifying social engineering attempts, and support customers
WHAT YOU NEED
- Minimum 8 years of experience in risk management including account takeovers and a broad range of payment related fraud
- Minimum 2 years of experience building and managing teams
- Strong background in process development and improvement
- Investigative and critical thinking skills
- Excellent written and verbal communication skills
- Experience integrating AI into your daily work
- Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
NICE-TO-HAVES
- Experience with Regulation E, NACHA & Visa Core rules and regulations
- Experience with Zendesk and Retool
- Experience in high growth startups
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: US, Remote
Workplace: remote
15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.
A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.
We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.
If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply.
15Five's customer support runs on an AI-native operating model: our AI agent (Fin) resolves routine customer questions, AI assistance lives inside every support tier, and a closed-loop content system turns every wrong or missing AI answer into a published fix. The AI Support Manager role operates that system; the percentages under What You'll Own are approximate shares of time. You own the day-to-day performance of our customer-facing AI agent, the Help Center content it draws from, which you own end to end, and the feedback loop that makes both better every week.
This is an operator role with clear boundaries, real authority inside them, and a defined escalation path for everything outside them. You will be the expert on how our support AI behaves and why. You will not be a lone hero: the role is built around documented runbooks, a shared intake queue, and a named second for every critical system.
What You'll Own
Fin/AI agent operations (25%):
our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design.
Help Center content ownership (40%):
accuracy and AI-readiness of the Help Center as the shared knowledge layer feeding customer self-service and every AI surface. This role is the owner of every published article, where ownership means accountability for every published word, not typing them: AI drafts, this role structures, verifies, and publishes. Owns the taxonomy, article templates, and AI-retrieval writing standards, the Guru collections, the drafting pipeline, and the verify-and-publish workflow with Tier 1. Nothing ships to the knowledge layer without passing this role’s quality bar.
The content flywheel (20%):
every detected wrong or missing AI answer becomes a published fix. Triage AI-failure reports from the shared intake queue, trace each to root cause (retrieval failure, content defect, or product-truth gap), route product-truth gaps to their owner, and report gap-closure velocity.
Launch readiness (10%):
no release ships without its support content ready. Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live.
Operability (5%):
no single point of failure. Maintain the runbooks, configuration documentation, and measurement baselines, and keep a trained second for every critical system. Documentation is part of done.
Where This Role Sits
This role is the support side of a larger AI ecosystem. It works best when the seams are clean, so here is who owns what around it:
R&D owns the AI knowledge-base architecture and the in-product AI (Amaya) knowledge stores, with a separate role scoped to that work. This role is their closest consumer: it keeps the knowledge layer they read from accurate and feeds architecture gaps back to them.
Leadership owns org-wide AI-native strategy and internal AI consolidation. This role informs those calls with ground truth from the operation.
Support tier leads own ticketing platform administration and support workflows. This role designs the AI handoffs that land in them.
This role owns the Guru collections and keeps them accurate and AI-ready, since Guru's AI answers from them.
New cross-team AI initiatives start with your manager, so they get prioritized before work begins.
How Success Is Measured
Quality-adjusted automation rate:
AI resolutions with no human takeover, no negative feedback, no reopen.
Knowledge gap closure rate:
speed from detected wrong/missing answer to published fix, weighted by impact. Top articles are proactively owned and current, not just reactively fixed.
Escalation precision:
when the AI hands off to a human, it lands in the right place with full context.
Operability:
every critical system has current runbooks and a functioning second; no single point of failure.
Partner trust:
tier leads, content, and product partners would say this function makes their work easier.
What We're Looking For
3–5+ years in support operations, CX operations, knowledge management, or conversational AI operations, with hands-on ownership of a production AI agent (Intercom Fin strongly preferred; Ada, Forethought, Decagon, or similar also relevant).
A proven content engineer: customer-facing help content you owned end to end, plus taxonomy, content verification workflows, structured authoring, and writing for AI retrieval, not just human readers.
An experimenter's method: hypothesize, test small, measure, then scale. Comfortable with AI-assisted workflows as a daily practice.
Strong analytical habits: you can trace a wrong AI answer through retrieval, content, and product behavior to root cause, and you show your work.
Collaboration as a first-class skill: you raise concerns early, directly, and through agreed channels; you disagree openly, commit fully, and treat peers' domains with the respect you expect for yours.
You build systems, not dependencies: your instinct when you become the only person who can do something is to document it and train a second.
Working Style
This role touches systems that many teams depend on, which makes judgment about scope as important as technical skill. The people who thrive in it:
check in before investing significant time in adjacent work,
surface risks to their manager as crisp recommendations rather than broad escalations, and
measure their impact by outcomes the team ships together rather than by territory.
We are explicit about this because the role's leverage is real: operated with focus and trust to deliver meaningful impact.
We offer amazing benefits that align with our values and culture at 15Five.
Your Health & Wellbeing
Medical, dental, vision with 15Five cost subsidy
Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs
Inclusive Benefits Stipend
Access to mental health and wellness resources
Your Life
Flexible Time Off Program
Generous paid leave for new parents
Military leave
Paid Company Holidays
Sabbatical Program
Your Future
401K with 4% Matching after 6 months
Your Work Life
Remote work
Work with experts in leadership, culture, and personal development
For more information see:
Our Mission, Vision, & Values -https://www.15five.com/about
Our People and Culture -https://www.15five.com/about/careers
Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library
Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!
15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.
The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
AI Support Operations Manager- Annual Base Pay Range, US Full-Time
This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.
Location: New York, NY
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The Compliance Associate will be responsible for maintaining the Firm’s compliance policies and procedures that are part of our robust BSA/AML compliance program across all business lines including but not limited to Trading, Lending, and Asset Management, focusing on KYC (Know Your Customer) and AML (Anti-Money Laundering) activities. This will include evaluation of client identification, risk profiles and other assessments. This role will interact with Senior Management, Legal, Technology, as well as clients, investors, and among other groups.
What You’ll Do:
OFAC, Sanctions, PEPS or adverse media: Conduct and review OFAC screens and research OFAC false positives and escalate potential OFAC issues for review; file OFAC reports if required; testing and validating the sanction screening tool.
Conduct Customer Due Diligence, review Customer Risk Ranking, conduct Enhanced Due Diligence, escalate potential AML risks with recommendations for mitigation.
Investigating, analyzing and identifying AML alerts which may lead to filing suspicious activity reports as required by law.
Assist in implementing on-chain transaction monitoring including validation, and clearing AML transaction monitoring alerts.
Implement respective BSA/AML and OFAC procedures and recommend procedure improvements based on regulations and industry practices that correspond to the Company's business model.
Assist with regulatory audits and requests.
Ensure appropriate adherence to CDD, EDD and Transaction Monitoring processes while providing a positive experience for clients
Identify compliance and risk issues.
Assist institutional clients and investors during the onboarding process, which will include questions regarding onboarding to Galaxy and also onboarding Galaxy to their platform.
Provide an exceptional “client-first” experience both through email and over scheduled phone calls with business personnel to properly ensure the correct guidance and information is given to clients and investors.
Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.
What We’re Looking For:
Experience conducting end-to-end KYC onboarding reviews
Experience in blockchain investigations and AML alert clearance
Preference for working in a fast paced and ever-changing environment
At least 2 years of experience at a cryptocurrency firm
Bachelor’s Degree
Bonus Points:
CAMS certification
Strong knowledge of BSA/AML, CDD, EDD, and Transaction Monitoring requirements
Experience conducting and dispositioning transaction monitoring alerts and cases
Ability to manage multiple projects and functions
Experience, knowledge and interest in cryptocurrency a plus
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$130,000
—
$150,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Legal, Compliance, and Public Affairs team
The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products.
About the role
Affirm's Legal team partners with the business to drive innovation and support the scaling of our consumer financial products while expertly managing complex regulatory, litigation, and enforcement risks globally.
This senior leadership position will report directly to the Chief Legal Officer & Chief Compliance Officer (CLO/CCO) and lead across the US and international jurisdictions, Affirm’s Product, Regulatory, Innovation, Licensing, Litigation & Enforcement teams. The ideal candidate will build and lead a team of professionals, skilled in all legal matters related to these domains and will be skilled in strategizing and developing products for the Company. This role will also partner closely with the executive team including the CEO, CLO & CCO, Chief Operations Officer, SVP Product, SVP Engineering, CISO & other executives, along with other cross-functional groups, to ensure that our product, regulatory, licensing, litigation and enforcement legal work supports the company and is cohesive, holistic, and aligned with the strategic and operational needs of the business. Necessary experience and skills include critical thinking in the development and provision of legal analyses and the provision of strategic counsel, strong and effective written and oral communication skills, and a demonstrated ability to lead while seamlessly and collegially partnering with internal and external teammates. The ideal candidate will join the leadership team for the CLO organization and provide important cross-department leadership and strategic guidance to the CLO and the leadership team.
What you’ll do
Develop and execute strategic plans for Affirm’s Product, Regulatory, Innovation, Licensing, Litigation & Enforcement functions based on broader company strategies, ensuring alignment of global strategy and organizational growth.
Provide strategic direction and leadership across Product, Regulatory, Innovation, Licensing, Litigation, & Enforcement through senior legal leaders, ensuring alignment of priorities, accountability, and organizational effectiveness.
Counsel senior management, executive leaders, board members, and regulators as a trusted advisor on all product, litigation, and regulatory matters.
Partner with Product, Technology, Engineering, Bank, and other cross-functional leaders to provide strategic legal guidance on product development, innovation, bank-related initiatives, and complex federal, state, and international consumer financial regulatory matters.
Oversee legal strategy and responses related to federal and state regulatory inquiries, bank partner examinations, and enforcement actions, partnering closely with Regulatory Affairs, Public Affairs, and Compliance to anticipate and mitigate material regulatory risks.
Develop solutions in partnership with cross-functional leaders to address complex, company-wide problems, building consensus to drive long-term business initiatives.
Accountable for functional-level financial results and budgets, including judiciously managing outside counsel and litigation spend
What we look for
J.D. degree and a state bar member in good standing.
20 years of legal experience, including law firm and government (CFPB or FTC) or in-house supporting consumer financial, payments, litigation, and enforcement matters at a fintech or technology company.
Expert knowledge of core functions, including federal and state consumer protection lending laws, financial technology, payments, and litigation.
Strong thought leadership and strategic thinking skills, with the ability to build cross-functional leadership consensus and implement organizational growth.
Experience interacting with executive leaders, board members, and external stakeholders.
Demonstrated ability to manage change, develop risk mitigation plans, and translate long-term strategies into near-term focus (2-4 years).
Experience scaling teams and a strong desire to manage, develop, and mentor other senior attorneys and paraprofessionals
Base Pay Grade - X
Equity Grade - USA 24
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range per year: $370,000 - $415,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Backend Engineer on GitLab's Security Factory: Code Scanning team, you'll help developers find and fix security issues in their code by contributing to the static analysis engine that finds them.
Your work spans both the engine and the tools we use to evaluate it. You'll extend how the engine models programs, from parsing source code and resolving symbols to building call graphs and tracking tainted data across files and languages. You'll also build and apply tooling to test its findings against benchmark applications with known vulnerabilities, measuring both false positives and missed vulnerabilities.
We build the engine with artificial intelligence (AI) agents that write and review code from written specifications, under human direction. You'll implement component specifications within the team's architecture, working with engineers and AI agents. Good judgment about when to trust agent output, and when to bring it to human review, is central to the role.
What you'll do
Extend the program model, including parsing, symbol resolution, intermediate representations, call graphs, and taint and data-flow analysis, to support new languages and frameworks.
Build and apply AI-assisted tooling to implement, review, and validate engine changes and findings, in collaboration with the team's technical leadership. Measure detection quality against known vulnerabilities, judging changes primarily on false positive and false negative rates.
Develop static application security testing (SAST) rules mapped to Common Weakness Enumeration (CWE) and the Open Worldwide Application Security Project (OWASP), along with test fixtures that demonstrate they work.
Implement component specifications with engineers and AI agents through phased plans and small, reviewable changes. Keep specifications and code in sync.
Improve the harness, agent instructions, and skills that keep agent-written code trustworthy. Use separate coding and reviewing agents, performance checks, application programming interface (API) checks, and dependency checks, and escalate risky changes to human review.
Solve technical problems of moderate scope and complexity, and identify and address technical debt that slows the team down.
Write maintainable code that meets our internal standards, and help maintain those standards through code review.
Participate in on-call rotations to help troubleshoot product operations, security operations, and urgent engineering issues.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Experience using AI or large language model (LLM) tools to generate or evaluate technical content, with the judgment to assess when their output is trustworthy.
Solid professional experience writing and testing production code in a systems language, particularly Rust or Go. Our engine is written in Rust, the analyzer wrapper in Go, and the monolith integration in Ruby. You'll be willing to work across them.
An interest in static analysis and application security, including parsing, intermediate representations, taint and data-flow analysis, and how vulnerabilities arise in code. Deep expertise isn't required; we'll help you grow it.
Organize and progress your work independently in a remote, largely asynchronous environment.
The ability to communicate technical problems clearly and concisely and propose iterative solutions.
Helpful but not required: experience with performance optimization, Docker and continuous integration and continuous delivery (CI/CD), web or mobile frameworks, guardrails for agent-written code such as mutation testing and fuzzing, or program analysis and security research through publications or open source contributions. Willingness to learn performance optimization and containerized workflows is also welcome.
About the team
The Security Factory: Code Scanning team develops GitLab's SAST capabilities for customer software repositories. We work closely with the Code Security team on scanning rules and flows, with Composition Analysis on the broader software supply chain, and with other groups across the Sec section. We rely heavily on asynchronous work across time zones.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Storage Software Developer
We are seeking a Storage Software Developer with Linux storage development experience. You will build reliable, high-performance storage features across the I/O stack, including file systems and the block layer. Depending on the project, your work may span Linux, FreeBSD, and PlayStation OS. You will collaborate with systems and kernel engineers to investigate problems, make design decisions, and bring solutions into production.
Key Responsibilities
- Design, implement, and maintain storage features and I/O paths for Linux and, as projects require, FreeBSD and PlayStation OS.
- Develop or improve file system functionality, including how it interacts with the block layer.
- Diagnose correctness, reliability, and performance issues across kernel and user-space components.
- Measure and optimize storage performance for demanding workloads.
- Write maintainable code, tests, and technical documentation.
- Collaborate with engineers across storage and other systems teams.
Required Qualifications
- Hands-on experience developing storage software on Linux.
- Some experience developing or modifying Linux file system code.
- Working knowledge of the Linux I/O stack, including file systems and the block layer.
- Proficiency in C for systems programming.
- Experience debugging and profiling low-level software using tools such as perf, ftrace, or eBPF.
- Ability to investigate complex problems and work effectively with other engineers.
- Willingness to work across Linux, FreeBSD, and PlayStation OS as project needs evolve.
Preferred Qualifications
- Experience with **UBLK** and kernel/user-space block device interactions.
- Experience developing storage or file system software on FreeBSD or PlayStation OS.
- Experience with **io_uring** or other asynchronous I/O interfaces.
- Familiarity with DMA and storage performance optimization.
- Experience with Rust for systems programming.
- Contributions to the Linux kernel or other open-source storage projects.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$177,300
—
$265,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment.
– Keeping employee documents and databases up to date; – Supporting medical insurance processes, including enrollment, data updates, and employee queries;
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
Ondo Finance is looking for a Senior Product Designer to own, hands-on, the design systems behind everything we ship. You'll own two outright, institutional and consumer, and support the marketing team's system so brand and design-to-code stay tight. Our products move real money, so precision and accessibility are the floor, not the ceiling: we want institutional and consumer users alike to feel the craft, which makes visual expression and motion core to the system. You'll join a small, senior team that runs on high ownership and low ego, and this is a building role: you'll be in Figma and alongside engineers every day, shipping the components and tokens yourself while setting the direction for the systems you own.
Target Outcomes
Both design systems, institutional and consumer, fully adopted across their web and mobile products, with measurable coverage (share of screens built from system components) rising quarter over quarter.
Figma libraries and the front-end component library in parity: tokens, variants, and states match one-to-one, with drift caught and resolved as part of normal release cadence.
Every system component meets WCAG AA, with accessibility criteria documented and verified before release, and the systems carry a visual and motion language that users notice and teams can reuse.
Product teams ship faster: fewer one-off components, shorter design-to-build cycles, and a clear contribution path that teams actually use.
Documentation and governance that scale beyond the design team: engineers, PMs, and AI agents can build correctly from the system without a designer in the loop.
Responsibilities
Own two design systems end to end, institutional and consumer: components, design tokens, theming, patterns, and the Figma libraries behind them, across web and mobile. Support the marketing team's design system as needed so brand practice stays consistent and design-to-code stays smooth.
Define the expressive layer of both systems: visual language, motion principles, and the interaction details that make institutional and consumer products feel considered and alive, not merely correct.
Design and ship the full stack of the system, from primitives and atoms through molecules and organisms to page templates, with polished interaction details and the visual hierarchy, typography, and layout rigor that trading and financial interfaces demand.
Partner closely with UI engineers so that tokens and components map cleanly to the production component library, and so Figma and code stay in sync.
Define how the system works on mobile: platform-appropriate interactions, responsive and adaptive behavior, and parity rules between web and native surfaces.
Hold the system to WCAG 2.2 AA: color contrast, focus and keyboard behavior, motion, and screen-reader semantics baked into components rather than bolted on.
Write clear, usable documentation (usage guidelines, do/don't examples, contribution guides) that designers, engineers, and AI agents can all work from.
Run governance across teams: contribution and review process, versioning and deprecation, adoption tracking, and the forums where product teams propose and resolve system changes.
Audit the system proactively to find gaps, inconsistencies, and drift across products, then prioritize and drive the fixes without waiting to be asked.
Use AI tooling as part of daily work: agents, markdown guideline files, and MCP integrations that connect the design system to design and engineering workflows.
Requirements
6+ years in product design, including 3+ years focused on design systems.
Experience building and scaling a shared design system across multiple products and platforms, web and mobile, including mobile-specific design systems and interactions.
Strong UI craft: visual hierarchy, typography, layout, and polished interaction details, with a point of view on motion and visual expression and the taste to know when restraint is the right call.
Builds scalable components and design tokens, including theming (for example light/dark modes or multi-brand).
A strong understanding of how components and tokens translate into front-end libraries: how components are built, composed, and consumed in code (for example React, React Native, or Swift/Kotlin component libraries), and how tokens flow from Figma into code.
Advanced Figma skills: variables and modes, auto layout, component properties, and library management at scale.
A track record of working closely with engineers as a day-to-day partner, not a handoff.
Strong accessibility knowledge and experience shipping WCAG AA compliant components.
Writes clear documentation and has run governance across teams: contribution models, review processes, and adoption.
Fluency with AI tooling in a design or engineering workflow: using agents, writing markdown guideline files, and working with MCP integrations.
Experience with design-to-code tooling such as Code Connect, token pipelines, or Storybook.
A systems thinker with sharp attention to detail who sees both the pattern and the pixel.
A portfolio that showcases design systems work: components, tokens, documentation, and the reasoning behind the decisions.
Nice to Have
Experience with crypto, onchain or tokenized-asset products.
Experience in fintech, exchanges, or trading platforms. Design systems for trading surfaces have their own nuances: dense data tables, real-time state changes, numeric typography, and color semantics for gains, losses, and risk.
Familiarity with crypto and digital-asset products, or with tokenized assets and markets.
Experience setting up motion and interaction standards within a system.
Working proficiency in Mandarin Chinese.
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Argentina
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Product Manager, Cloud Infrastructure to help make Webflow a trusted home for business-critical websites and a foundation for the next generation of AI-built and AI-operated sites. You’ll own the strategy and roadmap for a core area of our cloud infrastructure, spanning capabilities such as hosting, serverless and edge compute, and global delivery. Working closely with Engineering, Design, and Data, you’ll turn customer needs into measurable improvements in performance, reliability, security, and scale—helping businesses of every size run confidently on Webflow as the needs of marketing teams, developers, and AI agents evolve.
ABOUT THE ROLE:
- Location: Remote-first (Argentina)
- Permanent, full-time employee (this is not a contractor position)
- Application Information:
Application deadline: applications accepted on an ongoing basis until position is closed and filled
This posting is for an existing vacancy
- Reporting to the Director of Product.
As a Senior Product Manager, Cloud Infrastructure, you’ll:
- Own the strategy and roadmap for a core area of Webflow and Source infrastructure. Translate customer needs and company priorities into a clear plan across hosting, compute, global delivery, storage, or deployment. Partner with Engineering, Design, and Data to define outcomes, sequence investments, and deliver improvements customers can measure.
- Make performance and reliability measurable product commitments. Partner with Engineering to define SLOs, observability requirements, and incident practices. Prioritize improvements to caching, content freshness, logging, and platform visibility based on customer impact, and help ensure consistent service as both human-built and AI-generated sites scale.
- Make the path from code to production safe and predictable. Improve the deployment lifecycle, from shareable preview environments to promotion and rollback. Define requirements for deploy protection, release controls, and automation hooks so developers and enterprise teams can ship confidently within their governance requirements.
- Build shared capabilities that help product teams move faster. Work with teams across Webflow and Source to identify common infrastructure needs and turn them into reusable platform capabilities. Help prioritize framework and runtime support, scheduled functions, data access, and storage, with consistent experiences across Webflow Cloud, the API, and the CLI.
- Turn customer infrastructure needs into clear priorities. Work directly with Enterprise customers, agencies, and customer-facing teams to understand what blocks adoption and growth. Translate needs around performance, resiliency, compliance, secure connectivity, and regional availability into actionable requirements, with a clear view of competitive gaps and opportunities to differentiate.
- Balance customer value with platform economics. Partner with Engineering, Data, Finance, and Pricing to shape usage models, cost visibility, and pricing inputs for compute, storage, and hosting. Use adoption, consumption, and cost data to evaluate investments and help customers understand and manage their usage.
- Stay close to the work from discovery through launch. Write clear briefs, define success metrics, make scope decisions, and resolve tradeoffs throughout delivery. Prototype ideas, query product data, and contribute directly where useful to help the team learn faster and ship better products.
- Plan beyond the next release. Identify how changes in runtimes, edge infrastructure, and AI-driven development affect your product area. Turn those insights into grounded, multi-quarter proposals, validate assumptions early, and adapt the roadmap as customer needs and evidence evolve.
ABOUT YOU:
Requirements:
- BS / BA college degree or relevant experience
- Business-level fluency to read, write and speak in English
You’ll thrive as a Senior Product Manager, Cloud Infrastructure if you:
- Have shipped cloud infrastructure or developer platform products. You’ve owned a meaningful product area from customer discovery through launch and adoption. You understand hosting, compute, deployment, and storage well enough to make informed product decisions and engage engineers on tradeoffs involving performance, reliability, security, and cost.
- Treat reliability as part of the product. You’ve partnered with Engineering to establish SLOs, observability, and incident practices for a platform customers depend on. You translate operational issues into customer impact and make deliberate roadmap choices about reliability, technical debt, and new capabilities.
- Have built platforms other teams ship on. You treat internal teams as customers, uncover shared needs, and distinguish reusable platform capabilities from product-specific requirements. You balance immediate delivery needs with durable foundations and measure success through adoption, developer productivity, and customer outcomes.
- Make complex infrastructure approachable. You turn technical capabilities into clear workflows, useful defaults, and appropriate controls. You can serve developers who need flexibility and less technical customers, including marketers, who need to get something live with confidence.
- Understand how AI changes platform requirements. You’ve used code generation or agent tools hands-on and have a perspective on what they change about building, deploying, and operating software. You can turn emerging needs—such as rapid deployment cycles, bursty provisioning, and untrusted code—into concrete product priorities.
- Own outcomes from discovery through iteration. You combine customer research, product data, and technical context to identify problems worth solving. You write clear requirements, define success measures, make scope decisions, and stay close to execution and post-launch results.
- Lead cross-functional work with clarity and sound judgment. You bring Engineering, Design, GTM, and leadership together around a clear problem and plan. You make tradeoffs explicit, challenge assumptions constructively, and move decisions forward independently, knowing when to seek input or escalate.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Remote, Germany
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are looking for a Business Development Representative to join our growing sales team. In this role, you will drive pipeline generation for our Enterprise segment by combining disciplined outbound prospecting with fast, high-quality inbound qualification. You will work closely with Enterprise Account Executives to strategize, identify, engage, and advance opportunities across the data infrastructure and AI storage landscape.
What You Will Do
Outbound Prospecting
Research and identify target enterprise accounts using intent data, account signals, and MinIO's intelligence systems.
Build and execute personalized outbound sequences via email, phone, and LinkedIn targeting infrastructure, data engineering, and AI/ML personas.
Develop strategies to convert MinIO's open-source user base into commercial enterprise customers.
Collaborate with Enterprise AEs and marketing to align outbound efforts with account-based plays and active campaigns.
Inbound Lead Management
Qualify and respond to inbound MQLs from enterprise accounts within SLA.
Evaluate leads for ICP fit, workload, storage scale, environment, and project timing.
Schedule and confirm qualified discovery meetings for Enterprise Account Executives.
Maintain clear qualification notes in CRM to ensure strong AE handoffs.
Pipeline Development
Build multi-threaded outreach into target accounts, engaging both technical and business stakeholders.
Collaborate with field marketing and PMM on industry-specific messaging and event follow-up.
Craft creative, personalized email sequences that articulate the value of AIStor for enterprise data infrastructure.
Provide ongoing feedback to sales and marketing on prospect sentiment, objections, and market trends.
CRM & Reporting
Maintain Salesforce, HubSpot, and Outreach with accurate, up-to-date activity and qualification data.
Track pipeline contribution, conversion rates, and outbound activity metrics.
Continuously optimize sequencing and messaging based on performance data.
Success Metrics
Meetings held with enterprise accounts
Meeting-to-Stage 1 opportunity conversion rate (target: 35%+)
Outbound-sourced pipeline contribution
Speed-to-lead for inbound enterprise MQLs
AE acceptance rate of qualified meetings
CRM data completeness and accuracy
Your Skills and Experience
1+ years of experience in BDR/SDR, inside sales, or demand generation, ideally in B2B technology.
Aptitude or early experience prospecting into large, complex organizations (5,000+ employees); direct track record is a plus but not required.
Strong written and verbal communication skills; able to engage infrastructure architects, data engineers, and IT leaders.
Experience with outbound sequencing tools and CRM platforms (Salesforce, HubSpot, Outreach).
Familiarity with data infrastructure, cloud storage, or AI/ML; 1+ year in an Analytics, AI, or object storage company is a plus.
Understanding of enterprise sales cycles and qualification methodologies (MEDDICC preferred).
Self-directed with strong research skills and a data-driven approach to prospecting.
Bachelor's degree in Business, Marketing, Computer Science, or related field preferred.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Florida, US
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a Senior Clinical Research Associate to join a pharmaceutical company
ClinChoice is a global full-service CRO with a strong focus on quality, professional development and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client counterparts.
Main Job Tasks and Responsibilities:
Site management and relationship
Serve as the primary sponsor/CRO contact for assigned sites, maintaining regular communication with Principal Investigators, sub-investigators, and study coordinators.
Track site performance against follow-up visit schedules, data entry timelines, and query resolution metrics; escalate risks early.
Support sites through staff turnover, including retraining of new personnel and updates to the delegation log.
Ensure sites maintain adequate resources, equipment calibration (e.g., PSG/HSAT devices, CPAP or study device logs where applicable), and storage of investigational product or devices.
Monitoring and oversight
Conduct on-site, remote, and risk-based monitoring visits per the Clinical Monitoring Plan, and complete visit reports and follow-up letters within required timelines.
Perform source data verification (SDV) and source data review (SDR) of follow-up visit data, including sleep study results (AHI, ODI, oxygen saturation), questionnaires (e.g., Epworth Sleepiness Scale, FOSQ), and device adherence data.
Verify ongoing informed consent compliance, including re-consent following protocol or ICF amendments.
Review and confirm accurate reporting of adverse events, serious adverse events, and device deficiencies within regulatory timelines.
Identify, document, and follow up on protocol deviations, and ensure corrective and preventive actions (CAPAs) are implemented.
Oversee investigational product or device accountability, reconciliation, and return or destruction.
Subject retention and follow-up
Work with sites to minimize missed visits and loss to follow-up, reviewing retention strategies and tracking visit windows.
Monitor early terminations and withdrawals, ensuring reasons are documented and follow-up data is collected where the protocol allows.
Ensure completion of all long-term and end-of-study follow-up assessments.
Data quality and database lock
Drive timely resolution of data queries in the EDC system and support data cleaning activities.
Collaborate with Data Management on interim and final data reviews, and prepare sites for database lock.
Regulatory and documentation
Ensure the Investigator Site File (ISF) is complete and reconciled with the Trial Master File (TMF).
Track IRB continuing reviews, amendment approvals, safety report submissions, and other required regulatory documents.
Prepare sites for sponsor audits and FDA inspections, and support responses to findings.
Closeout and post-study support
Plan and conduct site closeout visits, including final IP/device reconciliation, document archiving instructions, and IRB closure notification.
Support post-study activities such as final reconciliation, close-out reports, and responses to post-lock data or regulatory requests.
Contribute to lessons learned and process improvements for the study team.
Education and Experience:
Required
Bachelor's degree in life sciences, nursing, pharmacy, or a related health field (or equivalent experience).
2+ years of independent on-site monitoring experience as a CRA with a sponsor, CRO, or medical device company.
Working knowledge of ICH E6 Good Clinical Practice, FDA regulations (21 CFR Parts 11, 50, 54, 56, 312 and/or 812), and HIPAA.
Experience monitoring studies through follow-up, database lock, and site closeout.
Hands-on experience with EDC, CTMS, and eTMF systems.
Valid driver's license and ability to travel to assigned sites.
Authorization to work in the United States.
Preferred
Experience in sleep medicine, respiratory, cardiometabolic, or ENT trials, including OSA studies.
Familiarity with polysomnography (PSG), home sleep apnea testing (HSAT), and CPAP or implantable/oral device studies.
Medical device trial experience (IDE studies, device accountability, device deficiency reporting).
Experience supporting FDA inspections or sponsor audits.
Clinical research certification (e.g., ACRP-CP, CCRA, or SOCRA CCRP).
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical devices, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Key words
:, Clinical Research Associate, CRA, Senior CRA, Field CRA, Home-based CRA, Clinical Research, Clinical Trials, Clinical Monitoring, Clinical Operations, Obstructive Sleep Apnea, OSA, Sleep Apnea, Sleep Medicine, Polysomnography, PSG, Home Sleep Apnea Testing, HSAT, CPAP, Respiratory, Medical Devices, Site Management, Site Monitoring, Monitoring Visits, Interim Monitoring Visits, Close-Out Visits, Source Data Verification, SDV, Risk-Based Monitoring, Patient Retention, Query Resolution, Database Lock, Protocol Deviations, Adverse Event Reporting, Device Accountability, Data Quality, Good Clinical Practice, GCP, ICH-GCP, ICH E6, FDA Regulations, 21 CFR Part 812, IDE, IRB, HIPAA, TMF, eTMF, Investigator Site File, Audit Readiness, FDA Inspection, EDC, CTMS, Medidata Rave, Veeva Vault, ACRP-CP, CCRA, SOCRA CCRP, CRO, Biotech, MedTech, Life Sciences, Pharma, Remote, Home-based, Field-based, Travel, United States, English, Clinical Trials, CRO, Clinical Research Organization, Clinical Research, , Outsourcing, Contract, Temporary, CRO, Contract Research Organisation, Outsourced, Outsourcing, Sponsor-dedicated
#LI-RE1 #LI-REMOTE #TEMPORARY #FUL TIME #ClinicalResearchAssociate #CRA #ClinicalResearch #ClinicalTrials #SleepApnea #OSA #SleepMedicine #ClinicalMonitoring #HiringNow #RemoteJobs
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Staff Software Engineer to join
Cloud Signals
, the team behind the systems that measure, bill, and talk to our customers across the dbt platform and, more and more, the combined Fivetran + dbt product.
Cloud Signals owns:
Billing and usage metering:
turning product activity into accurate, auditable usage and billing data, and leading the integration of Fivetran and dbt billing into one consolidated system.
Vortex, our telemetry and event pipeline:
high-volume event ingestion that feeds the warehouse, product analytics, and downstream systems.
The Notification System:
the shared service that sends transactional and product notifications (email, in-app, Slack) for teams across the platform.
Usage and admin reporting:
giving customers clear visibility into consumption as we move toward consumption-based pricing.
These systems are on the critical path for revenue and customer trust. As a Staff engineer you’ll set technical direction across them, take on the hardest cross-team problems, and help raise the bar for engineering across the area.
Technologies You’ll Use
Python and TypeScript for backend services and APIs (Rust, Go, or Java experience also welcome)
Relational databases (PostgreSQL) and cloud data warehouses (Snowflake)
Event streaming and messaging systems (Kafka or similar) for high-throughput telemetry and usage pipelines
AWS (plus exposure to GCP or Azure), Docker, and Kubernetes
Terraform for infrastructure as code
Datadog for observability, alerting, and on-call
Third-party billing and payment platforms, plus internal and public REST APIs
AI coding assistants and agents (e.g., Claude Code) as part of everyday development
What You’ll Do
Own the technical direction for Cloud Signals’ systems: set architecture, write and socialize design docs, and turn ambiguous business goals (consolidated billing, consumption pricing, telemetry expansion) into clear, staged technical plans.
Lead the design and delivery of the Fivetran + dbt billing integration: data models, usage pipelines, reconciliation, and migration strategy, so that every customer is billed correctly and on time.
Evolve Vortex into a reliable, cost-efficient, scalable event platform: onboard new event types, cut operational dependencies and cost, and make sure data lands in the warehouse correctly and observably.
Grow the Notification System into a dependable shared service that other teams can adopt easily.
Work closely with Product, Finance, RevOps, Data, and partner engineering teams across both companies, often filling gaps in specs and prototyping to test ideas before you commit to a direction.
Raise operational excellence: define SLOs, improve alerting and runbooks, take part in on-call, and lead incident response and blameless postmortems for business-critical systems.
Mentor engineers at every level, give thoughtful code and design reviews, and set an example for engineering practices, including effective, responsible use of AI tools in the SDLC.
Work across teams, departments, and time zones as a technical partner to engineering leadership on roadmap, staffing, and build-vs-buy decisions.
Skills We’re Looking For
8+ years building and operating production software, with a track record of technical leadership on large, cross-team projects
Deep experience designing distributed systems and backend services, with a strong focus on correctness, idempotency, and data integrity
Hands-on experience with event-driven architectures and streaming or messaging systems (e.g., Kafka) at high volume
Strong knowledge of relational databases and data modeling, plus experience with cloud data warehouses such as Snowflake
Proven ability to design, build, and consume APIs and integrate with third-party systems
Production experience with at least one major cloud provider (AWS preferred), containers and orchestration (Docker, Kubernetes), and infrastructure as code (Terraform)
A strong operational mindset: observability (Datadog or similar), SLOs, on-call, incident management, and leading systems through migrations without downtime
The ability to spot design flaws in existing systems and lead incremental improvements while still shipping
Excellent written and verbal communication: you write clear design docs, align stakeholders with different priorities, and explain technical trade-offs to non-technical partners
Fluency with AI code assistants and coding agents for building features, fixing bugs, testing, and investigation, and with conversational AI (Claude, ChatGPT, internal chatbots) for researching, writing, and reviewing SDLC artifacts like TDDs, PRDs, postmortems, test plans, and proposals
Bonus Skills
Experience with billing, metering, or usage-based pricing systems (e.g., Metronome, Stripe, or in-house rating and invoicing)
Experience building telemetry or analytics pipelines (e.g., Snowplow, Iceberg, lakehouse architectures)
Experience building notification or messaging platforms (email, in-app, webhooks) at scale
Experience with data processing (ETL/ELT), dbt, or other modern data stack tools
Experience leading platform consolidation or system integration after a merger or acquisition
#LI-IM1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
УдалённоLATAM
УдалённоRemote - US
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ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Relocation expense coverage to NYC or SF (if needed)
seniorCanada - Remote; Germany - Remote; United Kingdom - Remote; United States - Remote; We are unable to provide visa sponsorship or relocation for this role
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
УдалённоUS, Remote
New York, NY
УдалённоRemote US
Bangalore, India; We rely heavily on asynchronous work across time zones
seniorUnited States, San Mateo, CA
УдалённоseniorRemote (US)
УдалённоseniorArgentina
УдалённоRemote, Germany
seniorFlorida, US
leadWork across teams, departments, and time zones as a technical partner to engineering leadership on roadmap, staffing, and build-vs-buy decisions; Novi Sad, South Bačka, Serbia, EMEA