Location: Remote (Caribbean)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote - Caribbean
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote (APAC)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote - APAC
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
Own the full lifecycle of our fiat risk control products, covering fraud prevention and AML across high-frequency fiat deposit, withdrawal, and payment flows. The focus is on the underlying risk mechanisms: how transactions are screened, scored, held, and released in real time. Combine risk insight with business needs to plan, design, iterate, and optimize an efficient, intelligent risk control system that protects the platform without adding unnecessary user friction.
Key Responsibilities
Risk Mechanism & Product Design
Own the roadmap for fiat and payment risk control systems, including transaction monitoring and fraud detection
Design and iterate on core mechanisms such as rule engines, decision flows, risk tiering, holds and releases, and automated interdiction
Define the logic behind risk parameters (limits, velocity thresholds, triggers, escalation paths) and balance risk coverage against user friction
High-Frequency Transaction Risk
Design controls that operate under high concurrency and strict latency requirements across fiat on/off-ramp, card acquiring, card issuing, and payment transaction risk control
Work with Engineering on real-time data pipelines, rule execution performance, fallback and degradation strategies, and stability under peak load
Detect and close gaps around abnormal patterns such as velocity abuse, account takeover, card fraud, chargebacks, mule accounts, and structuring
AI-Powered Risk Control Capabilities
Use AI to improve user conversion rates and reduce blockers in risk control flows
Optimize risk-related communications delivered to customers during transactions
Use AI to proactively guide users through document submission and identity verification, helping them resolve account restrictions or blocks imposed by risk controls
Requirement Analysis & Product Planning
Explore risk control requirements across business scenarios; combine industry trends and company strategy to set long-term plans and short-term iteration goals
Produce high-quality PRDs that define functionality, performance, security, and other standards
Delivery & Cross-functional Collaboration
Lead prototype design and implementation; coordinate Technology, Data, Compliance, and Operations to deliver on time and at quality
Communicate the value and usage guidelines of risk products, answer questions, and ensure risk strategies are implemented effectively across business lines
Translate AML requirements into product capabilities, including transaction monitoring scenarios, sanctions and watchlist screening, and suspicious activity workflows
Support audit and regulatory inquiries with clear documentation of risk logic
Data Analysis & Optimization
Continuously monitor product data and evaluate the effectiveness of risk strategies and product features
Define metrics (false positive rate, interception rate, fraud loss rate, case handling time, decision latency) and drive data-based iteration
Run back-testing and A/B validation before rule or model rollout
Build feedback loops between case management, operations, and strategy tuning; support incident handling, root cause analysis, and post-incident reviews
Requirements
Bachelor's degree or above in Computer Science, Mathematics, Statistics, Finance, Engineering, or a related field
3+ years of experience in risk control product design, with familiarity with the risk control processes of at least one field such as payments, credit, or e-commerce; experience in high-volume transaction environments strongly preferred
Has led complete risk control product design and launch projects
Hands-on experience in risk strategy formulation, model building, and rule engine design
Solid understanding of fraud and AML mechanisms: rule engines, risk scoring, transaction monitoring, sanctions screening, and real-time decisioning
Familiarity with fiat payment flows, including card schemes (Visa/Mastercard), bank transfers, chargebacks, and payment fraud typologies
Familiar with risk control technologies and tools (risk models, anti-fraud systems, decision engines) and the application of machine learning in risk control
Strong data analysis skills: SQL and Python for data extraction, analysis, and visualization
Able to discuss system design (latency, throughput, data consistency) credibly with engineers
Familiar with financial regulations and regulatory policies, with a strong sense of compliance
Strong logical thinking, problem-solving, communication, and coordination skills; able to drive alignment with Compliance and Operations
Rigorous and responsible, with strong stress resistance in high-pressure environments
Fluent English; Mandarin is a plus
Nice to Have
Experience at a crypto exchange, bank, payment company, or fintech
AI knowledge is a plus for this role
Knowledge of AML regulatory frameworks (FATF, MiCA, PSD2) is a plus
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Madrid, Spain; Barcelona, Spain
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
As Enterprise Account Manager for
Spain
, you will own a defined portfolio of TeamViewer’s existing enterprise customers in the Spanish market, focusing on accounts spending
€10K or more in annual recurring revenue
.
You will be the primary commercial owner of your accounts, responsible for developing strategic customer relationships, driving renewals and identifying opportunities to expand TeamViewer’s footprint. You will own your account strategy and commercial forecast, working closely with customers and internal teams to protect and grow recurring revenue.
This is a
farming-focused role
. New-logo acquisition sits primarily with our Account Executive team, while your focus will be on developing the customers we already have through retention, renewals, cross-sell and expansion.
What you will do
Own a portfolio of up to
40 enterprise accounts at €10K+ ARR
, with accountability for retention, renewals and expansion.
Build and maintain strategic account plans for key customers, including stakeholder maps, renewal timelines, adoption status, expansion opportunities and potential risks.
Proactively manage renewals across your portfolio, engaging customers well ahead of contract end dates, developing a clear value narrative and negotiating commercial terms, including multi-year agreements.
Identify, qualify and close expansion opportunities across additional seats, products and use cases through a consultative, solutions-focused approach.
Build trusted relationships across multiple levels within customer organisations, engaging IT decision-makers, business stakeholders and senior leadership.
Maintain an accurate weekly forecast covering renewals and expansion opportunities, with clear stages, next steps and expected close dates in Salesforce.
Take ownership of qualified opportunities handed over from the Enterprise Account Specialist team as customers grow into the enterprise segment, while ensuring smaller opportunities are routed appropriately.
Partner with Enterprise Solution Engineers on technical validation and solution design, and collaborate with Customer Success and Support to resolve issues that may put customer retention at risk.
Work effectively with partners, distributors and resellers on customer opportunities procured through the channel.
Bring customer and Spanish market insights back to Product, Marketing and leadership, and contribute to customer references, case studies and events.
What Success Looks Like
Gross and net revenue retention at or above target across your portfolio.
Achievement of your expansion target, supported by a healthy and accurately forecast pipeline.
Every strategic account has an up-to-date account plan and a clearly understood renewal path, with risks identified early and proactively managed.
Strong relationships with decision-makers and influencers across your key enterprise customers.
Clean handovers and collaboration between Account Executive, Enterprise Account Specialist, Customer Success and technical teams, ensuring opportunities and customer needs do not fall between roles.
What you will bring
3+ years of experience in enterprise account management, renewals or customer-facing sales focused on existing customers, ideally within SaaS, software or technology.
A proven track record of retaining and expanding an existing book of business against commercial retention and growth targets.
Experience owning commercial renewals and identifying and closing upsell and cross-sell opportunities within enterprise customers.
Strong commercial and negotiation skills, including experience navigating procurement processes and structuring agreements within mid-sized and large organisations.
A consultative, solutions-focused sales approach with the ability to understand customer challenges and connect technology solutions to business value.
Confidence engaging a range of stakeholders, from operational and technical contacts through to senior decision-makers and executives.
Strong account-planning and stakeholder-mapping skills, with the ability to develop relationships across complex customer organisations.
A disciplined approach to forecasting, pipeline management and CRM hygiene, ideally with experience using Salesforce.
Fluency in Spanish and English, both written and spoken
, with the ability to conduct customer and internal conversations confidently in both languages.
Excellent communication, presentation and relationship-building skills.
An entrepreneurial mindset with the ability to take ownership, work independently and succeed in a rapidly changing, international environment.
What we offer
Onsite onboarding in our HQ office for an optimal start.
Great compensation and benefits packages, including a company achievement bonus or sales bonus and regular salary reviews.
Premiums for the private pension plan (BAV) topped up to the maximum amount by TeamViewer.
Public-transport-friendly offices.
Option to lease an e-bike in Germany.
Special terms for local gyms.
Access to the Corporate Benefits platform with a wide range of discounts.
Regular team events and company-wide celebrations.
An open-door policy, no dress-code rules, frequent All Hands and Leadership Lunches.
Hybrid working and flexible working time.
Work From Abroad Program allowing up to 40 days of work outside your contracting country.
We celebrate diversity as one of our core values. Join and help drive one of our C-A-R-E initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
We are seeking a talented Cloud CRM Consultant to join our amazing, fast-paced team of experts in Hungary. The Senior Cloud CRM Consultant is a member of our Commercial Managed Services team who provides ongoing professional service for customers live with Veeva’s commercial solutions.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Data Engineer II, JVM
San Mateo, CA
The Data Engineering Team fuels real-time, intelligent data insights for PlayStation’s Cloud Streaming offering. In this role, you’ll collaborate closely with teams across PlayStation to deliver a scalable and reliable data platform that drives a data-first culture and outlook.
As a Data Engineer II, you will develop and maintain server-side applications for shaping, managing, and transforming data on a large geographically distributed infrastructure for PlayStation. Your work will include developing JVM based applications using Kotlin, Scala, or Java, Flink jobs, and APIs to provide real time data and insights across the Cloud Streaming ecosystem to ensure seamless data flow throughout our data pipeline. You will also work closely with our Business Intelligence team to translate product requirements to usable insights that fuel our business decisions. You bring passion and expertise to continuously improve the value that our data platform provides to data producers and consumers across the organization, providing tooling, standard methodologies, and state-of-the art technology to empower data-driven decisions to the company. You are self-motivated and thrive in a distributed team environment - comfortable taking initiative, handling your own work, and collaborating effectively across time zones and communication channels, embodying our one team mantra!
Responsibilities
Design and implement middleware and backend systems capable of handling high throughput and load
Develop and maintain stream processing jobs using Flink (stateful / stateless), and implement scalable ETL jobs that enable our partners and customers to glean intelligent insight
Optimize performance, reliability, and monitoring of the data pipeline stack
Support migration efforts of our on-premises Kafka to new cloud technologies
Perform in-depth analysis of functional or business requirements
Contribute to architectural decisions for PlayStation’s cloud streaming data pipeline
Liaise with Business Intelligence and product domain teams to help turn data into information, and information into business value
Required Qualifications
Bachelor’s or Master’s degree in Computer Science or a related field or equivalent practical experience
3+ years of experience in software development and backend engineering developing and maintaining high throughput and concurrent systems with high availability and fault tolerance
Proficient in JVM Languages (Kotlin, Scala, Java) and Python
Experience with Apache Kafka, Flink, Spark, and SQL
Knowledge of software paradigms like functional programming, object oriented programming, TDD
Knowledge of web technologies including REST, JSON, gRPC, and WebSockets
Expertise on data structures (JSON, Avro, Protobuf) as well as unstructured and semi-structured data
Experience with ETL, stream processing, real-time pipelines, and batch processing
Familiarity with software development tools and processes like Git and CI/CD
Track record monitoring and analyzing system performance, isolating issues or bottlenecks that could impact reliability, performance and scalability
Self-motivated, strong interpersonal and communication skills; ability to work with geographically remote teams
Experience with Amazon Web Services at enterprise scale including, but not limited to, OpenSearch, MSK, and EKS is a plus
Experience with Kubernetes, Docker, and cloud deployment technologies is a plus
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,700
—
$245,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Data Engineer II, JVM
San Diego, CA
The Data Engineering Team fuels real-time, intelligent data insights for PlayStation’s Cloud Streaming offering. In this role, you’ll collaborate closely with teams across PlayStation to deliver a scalable and reliable data platform that drives a data-first culture and outlook.
As a Data Engineer II, you will develop and maintain server-side applications for shaping, managing, and transforming data on a large geographically distributed infrastructure for PlayStation. Your work will include developing JVM based applications using Kotlin, Scala, or Java, Flink jobs, and APIs to provide real time data and insights across the Cloud Streaming ecosystem to ensure seamless data flow throughout our data pipeline. You will also work closely with our Business Intelligence team to translate product requirements to usable insights that fuel our business decisions. You bring passion and expertise to continuously improve the value that our data platform provides to data producers and consumers across the organization, providing tooling, standard methodologies, and state-of-the art technology to empower data-driven decisions to the company. You are self-motivated and thrive in a distributed team environment - comfortable taking initiative, handling your own work, and collaborating effectively across time zones and communication channels, embodying our one team mantra!
Responsibilities
Design and implement middleware and backend systems capable of handling high throughput and load
Develop and maintain stream processing jobs using Flink (stateful / stateless), and implement scalable ETL jobs that enable our partners and customers to glean intelligent insight
Optimize performance, reliability, and monitoring of the data pipeline stack
Support migration efforts of our on-premises Kafka to new cloud technologies
Perform in-depth analysis of functional or business requirements
Contribute to architectural decisions for PlayStation’s cloud streaming data pipeline
Liaise with Business Intelligence and product domain teams to help turn data into information, and information into business value
Required Qualifications
Bachelor’s or Master’s degree in Computer Science or a related field or equivalent practical experience
3+ years of experience in software development and backend engineering developing and maintaining high throughput and concurrent systems with high availability and fault tolerance
Proficient in JVM Languages (Kotlin, Scala, Java) and Python
Experience with Apache Kafka, Flink, Spark, and SQL
Knowledge of software paradigms like functional programming, object oriented programming, TDD
Knowledge of web technologies including REST, JSON, gRPC, and WebSockets
Expertise on data structures (JSON, Avro, Protobuf) as well as unstructured and semi-structured data
Experience with ETL, stream processing, real-time pipelines, and batch processing
Familiarity with software development tools and processes like Git and CI/CD
Track record monitoring and analyzing system performance, isolating issues or bottlenecks that could impact reliability, performance and scalability
Self-motivated, strong interpersonal and communication skills; ability to work with geographically remote teams
Experience with Amazon Web Services at enterprise scale including, but not limited to, OpenSearch, MSK, and EKS is a plus
Experience with Kubernetes, Docker, and cloud deployment technologies is a plus
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$150,100
—
$225,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Ukraine
Workplace: Remote
Who Are We?
Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.
We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.
With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting started.
What We're Looking For
As an HR Business Partner, your role will involve supporting our business through transformation, adaptation, and further growth. You will primarily partner with our Product function, helping its leaders and teams (spanning Ukraine, Cyprus, Poland, the UK, and emerging locations) evolve towards an efficient, growth-minded, cross-functional, and AI-native way of working. You will also contribute to cross-functional people initiatives and partner with other functions where business priorities require it.
You will be responsible for aligning HR initiatives such as organizational design, leadership development, performance, talent, and Welltechers engagement.
Key responsibilities:
Design
- Organizational Structure: coordinate design and implementation of organizational structure within the assigned functions to enable realization of the functional and, as a result, broader business strategy.
- HR Strategy: craft pragmatic people roadmaps for the assigned teams based on their key business goals and priorities, considering future workforce needs, organizational effectiveness, and evolving capabilities.
- Employee Engagement: Set up and drive the Engagement Agenda for the assigned functions.
- Analyze HR metrics and trends to identify areas of improvement and recommend appropriate interventions.
- HRBP excellence projects: lead the design of the assigned internal HRBP excellence projects to contribute towards the strategic role/vision of HRBP.
- Change management: Partner with assigned business leaders to manage functional org change initiatives and develop change management plans to support smooth transitions in alignment with the company-wide change management process. This includes supporting AI-native transformation, evolving ways of working, and changes to roles, capabilities, and organizational structures.
- Cross-Functional Initiatives: Contribute to cross-functional people projects and transformation initiatives, supporting other functions where needed to support shared business priorities.
Operate
- Operate/lead the employee lifecycle and collaborate with TA, HROps, and CoEs to improve the journey.
- Facilitate performance review and check-in processes.
- Facilitate compensation reviews.
- Facilitate the talent review process and coach managers in performance reviews.
- Support management in team development projects and organizational processes.
- Ensure the identification of the development needs of employees and define career/development plans with the related managers.
- Provide expert knowledge to the management regarding people engagement issues, employee lifecycle, and change projects.
- Be on top of the industry best practices and trends in HR and proactively recommend improvements to HR policies and practices.
- Automation and Process Improvement: Identify opportunities to simplify and automate people processes, leveraging technology and AI where appropriate to improve efficiency and scalability.
Required skills:
- 4+ years of HRBP experience, with a proven track record of partnering with business leaders and delivering people initiatives.
- Fluent in English, as you will use it daily to communicate with stakeholders across our international organization.
- Strategic Thinking: Ability to align people strategies and interventions with business objectives and translate business priorities into practical people solutions.
- Core HR Knowledge: In-depth practical knowledge of core HR processes, including talent development, compensation and benefits, performance management, and learning and development.
- Change Management: Ability to support organizational change initiatives, helping leaders and teams navigate transitions and adopt new ways of working.
- Product or Technology Experience: Experience working with or supporting Product teams, ideally in a technology or digital product organization, is a strong advantage. An understanding of Product operating models and cross-functional collaboration is beneficial.
- AI and Digital Transformation: Initial exposure to AI adoption, digital transformation, or initiatives involving new ways of working, evolving roles, or organizational change. Curiosity about AI's implications and a willingness to learn are important.
- Automation and Process Improvement: Interest in identifying opportunities to simplify and improve processes.
- Cross-Functional Collaboration: Ability to build strong relationships and collaborate effectively across different functions and with stakeholders at various organizational levels.
Candidate journey
⭕️ HR call ---> ⭕️ HM call ---> ⭕️ BC task presentation ---> ⭕️ Meet the leadership team
Check out some of our products
Muscle Booster - https://musclebooster.fitness/ https://musclebooster.fitness/
Yoga-Go - https://yoga-go.io/ https://yoga-go.io/
WalkFit - http://walkfit.pro http://walkfit.pro
Location: Tbilisi, Georgia
Workplace: remote
Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
We are looking for a versatile Video Editor with a strong foundation in 2D video editing who is also open to handling other post-production tasks. This role is ideal for someone who thrives in a dynamic environment, enjoys working across different aspects of post-production, and is passionate about high-quality video production and eager to expand their skills in VR post-production.
What You Will Do
Edit and master high-quality 2D and VR video content for various platforms
Make stereo correction, image and sound quality control
Perform color correction, grading, and sound design to enhance footage
Render, export, and optimize videos for different formats and platforms
Take care of file intake, organization, and archiving for efficient workflow
Troubleshoot technical or workflow issues to maintain smooth operations
Experiment with new post-production techniques and tools
Work closely with production, marketing, and content teams to align on project objectives
Engage with the community on forums and social media, responding to user questions, feedback, and requests
What We Are Looking For
Proven experience in 2D video editing, with a strong portfolio showcasing your work
Proficiency in DaVinci Resolve, After Effects
Excellent organizational, file management, and multitasking skills
Strong problem-solving, communication, and collaboration abilities
Passionate about high-quality video production, innovation, and exploring latest trends and VR editing
Ability to quickly learn and work with new software tools.
Strong sense of aesthetics, style, and rhythm, with storytelling skills and creativity to work independently.
Fluency in English
Bonus Points
Familiarity with VR-specific tools like Mistika VR or Adobe VR workflows
Knowledge of Fusion Studio (Blackmagic)
Motion design skills
Hiring Process
HR Screening (30 min)
Team Interview (1 hour)
Case Task (2-4 hours)
CEO Interview (30 min)
💼
Explore our hiring process
What We Offer
The chance to be part of a pioneering team in a rapidly evolving industry
Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Access to all tools and tech you need
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect
Stay Connected
Join
our Facebook community
and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.
Location: Columbia, MD, United States
Configuration Manager
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Columbia, MD
Job Description
ADG Creative, an IDS subsidiary is seeking a Configuration Manager
to support configuration management activities for mission-critical government systems. This role is responsible for managing baseline changes, coordinating testing and deployment activities, facilitating stakeholder engagement, and supporting system enhancements through established configuration management processes. The ideal candidate will possess strong organizational and communication skills, experience supporting software implementations, and the ability to collaborate effectively with government stakeholders and technical teams.
Key Duties
Conduct the configuration management process, including baseline change ticket management, configuration control board execution, and functional configuration updates.
Coordinate baseline change documentation reviews and ensure alignment with established processes.
Develop training and instructional materials to support baseline change deployments.
Conduct test events with Government stakeholders and facilitate approval of system enhancements.
Coordinate functional requirements gathering efforts and provide input to system design activities.
Conduct configuration workshops and provide recommendations to improve existing configuration management processes.
Complete and maintain configuration documentation and records.
Develop and maintain test scripts to support validation activities.
Conduct internal testing, data seeding, and test preparation activities for Government Acceptance Test events.
Perform troubleshooting, issue identification, and resolution activities.
Provide functional support during deployments and system releases.
Brief stakeholders, leadership, and user groups on configuration management activities and system updates.
Other duties as assigned.
Requirements
Bachelor’s degree in a related field.
Active TS/SCI clearance with Full Scope Polygraph required.
Minimum of 2 years of experience preparing for and conducting internal and stakeholder test events.
Minimum of 2 years of experience working with procurement software.
Experience supporting configuration management processes.
Experience developing and/or reviewing functional system documentation, including requirements, design, and training documentation.
Experience using Microsoft Office Suite applications, specifically:
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Experience briefing executive leadership, organizations, and stakeholder groups.
Strong analytical, communication, and organizational skills.
Preferred Qualifications
Experience supporting configuration control boards (CCBs).
Experience coordinating software testing and deployment activities.
Experience gathering and documenting functional requirements.
Experience supporting Government Acceptance Testing (GAT) events.
Experience developing training materials and user documentation.
Clearance
Active
TS/SCI with Full Scope Polygraph
required.
Compensation
$105,000 - $115,000 annually
Full-Time Position
Comprehensive Benefits Package
Responsibilities:
— Develop and maintain Android application functionality using Kotlin and Jetpack Compose.
— Implement modern UI using Jetpack Compose.
— Integrate the application with backend services via REST APIs.
— Work with Kotlin Coroutines and Flow for asynchronous and reactive programming.
— Apply appropriate architectural approaches and design patterns.
— Write clean, maintainable, and extensible code.
— Follow OOP, SOLID principles, design patterns, and established engineering practices.
— Identify and avoid common software design anti-patterns.
— Participate actively in code reviews.
— Investigate and address application performance and memory-related issues.
— Collaborate with other engineers as part of the development team.
— Participate in the team's CI / CD and development processes.
Requirements:
— Strong hands-on experience with Kotlin and Android SDK.
— Strong practical knowledge of Kotlin Coroutines and Flow.
— Practical experience with Jetpack Components.
— Strong hands-on experience developing UI with Jetpack Compose.
— Good understanding of Android application architecture.
— Understanding and practical application of MV architectural approaches.
— Strong knowledge of object-oriented programming principles.
— Good understanding of SOLID principles, common design patterns, and software anti-patterns.
— Experience integrating Android applications with backend services via REST APIs.
— Understanding of CI / CD processes.
— Basic understanding of memory leaks, their causes, and approaches to investigation.
— Experience participating in code reviews.
— Ability to write clean, readable, maintainable code.
— Experience with Git and Jira.
— Experience working as part of a development team.
— Strong collaboration and communication skills.
Location: Portugal
Workplace: remote
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
Finom is hiring its first
Team Lead of MLROs,
who will also be our MLRO and Head of Branch in Portugal. You report to the Head of FinCrime Compliance and wear two hats:
MLRO and Head of Branch, Portugal: you represent Finom before the Bank of Portugal and other Portuguese authorities, and you build our local AML framework.
Team Lead of MLROs: you lead the MLROs and Deputy MLROs across our EU branches and shape how they work as one team.
Important
Finom stands against the "Compliance Says No" mentality. We want someone who empowers the business instead of limiting it, challenges the status quo and finds non-standard solutions. You are detail-oriented, critical and analytical, and result-driven.
As a team lead you also grow people: you give clear, honest feedback, build trust with colleagues in different countries, and explain your ideas simply and practically to people outside compliance.
What you should know before joining
This is a
build-and-lead role
, not a run-the-existing-setup role. Three challenges define it:
You start from scratch in Portugal.
We have a draft setup, but we need someone to align our group policies with the local Portuguese requirements and to build the rest. That includes setting up regulatory reporting in Portugal. Nobody will hand you a plan, so we expect you to decide what to do and move.
You
lead peers
, not just managers of their own country. Each MLRO is responsible for the same standards in their own country. We want a leader who constantly challenges the status quo and looks for optimization of current processes, not someone who only runs their own country independently.
You work across several countries at once. You need
strong EU regulatory knowledge
and the ability to keep processes homogeneous across countries, while respecting local requirements.
Your responsibilities as MLRO Portugal
Represent Finom before the Bank of Portugal on AML matters, and before other relevant Portuguese authorities as Head of Branch.
Set up the Portuguese AML framework: adapt our group policy draft to Portuguese law and put local processes in place.
Own the CDD and Transaction Monitoring policies and procedures in Portugal.
Define the SAR reporting requirements in Portugal.
Define the requirements for reporting to Portuguese authorities on integrity and non-integrity matters, and implement them with the Regulatory Reporting function.
Bring Portugal-specific insight on financial crime typologies (fraud, money laundering, sanctions evasion) and work with the Risk Management team to turn it into rules, scenarios and controls for Finom's FinCrime Risk Engine.
Act as the second-line decision-maker on complex, high-risk cases escalated by the first line.
Contribute to the Enterprise-Wide Risk Assessment cycle and Product Risk Approvals as required.
Give the first line practical guidance on CDD and TM, maintain procedures and manuals for 2LOD escalations and Risk Management, and run internal AML training.
Your responsibilities as Team Lead
Lead, coach and develop the MLROs and Deputy MLROs in our EU branches
Set one standard for how MLROs work: shared playbooks, templates, escalation criteria, SAR decision quality and regulator communication.
Challenge the team and drive improvements that benefit the whole group, not just one country.
Be the main contact for Product, Operations, Regulatory Compliance, Regulatory Reporting and other functions on behalf of the MLRO network.
Own the MLRO-related KRIs and report on them to the Management Board Risk Committee.
Coordinate regulatory inspections, authority requests and the resulting remediation actions.
Must-haves
Have the right to work in Portugal, and
be a native Portuguese speaker
At least 4 years in the second line of defence at a regulated payment, e-money or banking institution, including
at least 2 years as MLRO or Deputy MLRO for Portugueses Branches
At least 2 years of people management experience
Excellent knowledge of
Portuguese AML legislation
and a thorough understanding of the EU AML, Sanctions and Risk Management framework
Proven direct experience with regulators, including the Bank of Portugal
A proactive, start-up mindset: you spot issues, bring in the right stakeholders and drive solutions without waiting to be told
Nice to have - Experience with data analytics tools, databases and AI tools.
Location: Warszawa, Польша
About the Role
Voyagu Group is a travel technology company that builds and scales travel businesses. We combine hands-on experience in the travel industry with our own technology platform to help travel agencies operate and grow.
We are looking for a
Lead Accountant / Accounting Manager
to take ownership of our accounting function as the group grows.
This is a hands-on role with real responsibility. You'll work closely with business leadership and CFO, improve accounting processes, and help build a reliable financial foundation for our growing business.
We're looking for someone with strong accounting expertise, sound business judgment, and the independence to make decisions and get things done.
Must-have Requirements
5+ years of hands-on accounting experience
, including ownership of general ledger accounting and month-end close.
Strong understanding of IFRS and/or US GAAP
, including accrual accounting, revenue recognition, cut-off, and financial statement preparation.
Full balance sheet ownership:
experience reconciling key accounts, investigating discrepancies, and correcting accounting errors.
End-to-end accounting experience:
understands how transactions flow through the GL into the P&L and Balance Sheet, not just one area such as AP or AR.
Experience with multiple legal entities
, including intercompany transactions and reconciliations.
Experience working with accounting software
such as QuickBooks, NetSuite, SAP, or similar systems.
Hands-on and independent:
comfortable reviewing transactions, posting adjustments, troubleshooting GL issues, and closing the books personally.
Strong ownership and professional judgment:
able to take responsibility for the accounting function, make day-to-day accounting decisions independently, identify problems proactively, and propose solutions rather than constantly escalating issues.
Business maturity and stakeholder management:
comfortable working directly with management, FP&A, operations, and external advisors. Able to explain financial issues clearly, challenge incorrect assumptions, and drive issues to resolution.
Strong English communication skills
, both written and verbal.
Nice-to-have Requirements
Experience accounting for US legal entities and practical US GAAP reporting.
Background in Big Four audit followed by hands-on in-house accounting.
Experience in international, technology-driven, or high-transaction-volume businesses.
Experience with QuickBooks specifically.
Experience supervising or reviewing the work of junior accountants.
Familiarity with intercompany accounting and related-party transactions.
Key Responsibilities
Own general ledger accounting
, ensuring accurate financial records and reliable financial statements.
Manage the monthly close
, including journal entries, accruals, reconciliations, and adjustments.
Maintain accurate Balance Sheet and P&L reporting
, investigating discrepancies and correcting accounting errors.
Ensure proper accounting treatment
of business transactions and maintain supporting documentation.
Review and supervise accounting work
, improving processes and maintaining consistent accounting standards.
Manage intercompany accounting
, including balances, reconciliations, and related entries.
Take ownership of accounting issues
, working independently with internal stakeholders and external advisors.
Collaborate with FP&A
, providing accurate financial data, explaining GL balances, and resolving reporting discrepancies.
What Success Looks Like
Accurate, well-maintained accounting records.
Reliable monthly financial statements.
A consistent and predictable month-end close.
Accounting issues identified and resolved proactively.
Clear communication with stakeholders.
An accounting function that operates independently, with strong ownership and minimal day-to-day supervision.
Location: New York, NY
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
What we're looking for
Rain is looking for a Sales Engineer, in this role, you’ll work closely with our business development team, and our engineering team to help prospects deeply understand Rain’s capabilities, scope technical fit, and move quickly from interest to deployment.
This is a high-impact, cross-functional role that blends product knowledge, customer empathy, and communication skills. You’ll be a critical bridge between our customers and our technical roadmap, and will shape how we scale sales engineering as Rain grows.
What You'll Do
- Partner with Business Development team to lead product demos, build proof-of-concepts, and answer in-depth technical and operational questions from prospects.
- Serve as the product and infrastructure expert in sales conversations
- Collaborate with product and engineering to provide structured customer feedback and influence roadmap decisions.
- Work directly with prospective customers to model integrations
- Create technical content and resources to enable our Business Development and Customer Support teams, including solution diagrams, data architecture docs, and integration walkthroughs.
What you will bring to Rain
- 3+ years as a Sales Engineer, Solutions Consultant, or Implementation Specialist at a fast-growing SaaS company.
- You’re comfortable explaining complex products to both technical and non-technical audiences.
- You love working directly with customers and solving real business problems through software.
- You have experience integrating with financial systems
- You thrive in early-stage environments where you can build processes from scratch.
Desirable but not mandatory
- Experience with Enterprise Sales
- Experience working in fintech or with financial data pipelines.
- Familiarity with CRMs like Hubspot.
Things that enable a fulfilling, healthy and happy experience at Rain:
Flexible time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Warsaw, Poland
About Voyagu
Voyagu is a travel technology company building and scaling premium travel businesses. We combine experienced travel teams with technology and practical operational support to make the travel industry work better for both customers and the people serving them.
Our Travel Organization has around 100 people and is growing. We are looking for someone who can help that growth run smoothly behind the scenes.
The role
We need a hands-on People Operations Manager who brings order to the full employee journey — from joining the company to leaving it. You will make everyday administration reliable, help managers follow formal performance procedures, and make it easier to understand how new hires progress over time.
This is not a role focused on writing HR strategies or running culture programs. You will own practical problems, build better processes, and see the results of your work.
What you will do
Keep employee administration running smoothly.
Coordinate contracts, payroll information, employee records, employment changes, onboarding paperwork and exits. Work with Finance and other teams to make sure tasks are completed accurately and on time.
Keep performance procedures on track.
HelpManagers complete formal warnings, performance improvement plans (PIPs) and exits correctly. Prepare and track documents, deadlines, checkpoints and approvals. Managers make performance decisions and have employee conversations; you make sure the supporting process works.
Track what happens to new hires.
Connect information from Recruitment, Sales, Operations and HR so we can see how each hiring group progresses through onboarding, their first months of production and beyond. Help us understand retention, early departures and differences between offices.
Improve the system.
Fix repetitive administrative problems, establish simple workflows and checklists, and automate tasks where practical. Make the company easier to run as the team grows.
Who you will work with
You will work closely with the CEO to provide a clear view of people-related trends and issues across the organization; with Heads of Sales Offices to keep onboarding, employee changes and performance procedures running smoothly; and with Team Leaders on documentation and required steps. You will also partner with Recruitment, Operations, Data and Finance.
Managers and Leaders remain responsible for their teams, coaching and commercial results. Your job is to help them operate effectively, not to manage their employees for them.
What we are looking for
Around 5+ years of hands-on HR Operations, People Operations or similar experience (relevant achievements matter more than years).
Experience in a growing organization with regular hiring, onboarding and employee departures.
Practical knowledge of contracts, payroll coordination, employee records and offboarding.
Direct experience supporting formal warnings, PIPs or comparable performance procedures.
Strong organization skills, attention to detail and the confidence to follow up with busy managers.
Comfort working with spreadsheets, HR systems and employee data.
Examples of processes you personally improved or automated.
Strong written and spoken English, sound judgment and discretion.
Experience in fast-growing technology, fintech, customer operations, BPO or contact centers is a plus. Experience supporting remote teams is also useful.
What makes you a great fit
You take ownership, follow through, and notice problems before they turn into emergencies. You are calm in sensitive situations, confident enough to challenge a manager when something is missing, and practical enough to choose a simple solution over unnecessary bureaucracy. You enjoy turning scattered information and manual work into clear, repeatable processes.
Why join Voyagu
You will have the opportunity to build and improve how a growing travel-tech business operates. Your work will directly reduce friction for employees and managers, improve the reliability of important procedures, and give leaders better visibility into how their teams are growing.
If you enjoy making complicated operations simple and reliable, we would like to hear from you.
Location: Geneva, Switzerland
Workplace: hybrid
Location:
Based in Geneva or within approximately +/- two (2) hours from Geneva
Contract:
Fixed term at 100% - It is a mandated role (currently 3+3 years)
Starting date:
01st of March 2027
Deadline to apply:
26th of November 2026 - We reserve the right to close this position once suitable candidates have been identified.
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and 16 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
I. CONTEXT
Médecins Sans Frontières (MSF) is an international, independent medical humanitarian organisation providing emergency assistance to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters, based solely on need and irrespective of race, religion, gender or political affiliation.
MSF International is the legal entity whose membership is composed of all MSF associations. It hosts the International Secretariat, supports the International Board, facilitates coordination across the MSF movement, and provides shared services and initiatives as mandated by the movement.
Within MSF International, the International Office acts as the Secretariat of the International Board (IB) and operates under the direct management of the International Secretary General (ISG). MSF International also provides administrative and operational support to movement-wide initiatives and services, including MSF Access.
II. PURPOSE OF THE JOB
The MSF International Managing Director is a senior executive role responsible for institutional leadership, stewardship of resources, and organizational performance of MSF International as a legal entity serving the MSF movement.
The role ensures that MSF International:
Effectively implements -within the scope of MSF International - the MSF International Multiyear Plan and SPARC (MSF-wide Strategic Planning, Accountability and Resource Cycle) and supports the International Board and the International Secretary General in their governance roles and responsibilities.
Provides high quality, well governed services to the MSF movement, as mandated by the Full ExCom (executive committee);
Operates with strong systems of governance, accountability, risk management and duty of care;
Has robust, transparent and efficient governance, financial, human, and knowledge systems;
Operates as a coherent, inclusive, and accountable internationally distributed organization;
Models MSF values in leadership, equity, duty of care, and ethical management;
Ensures that the decisions taken by the Board of Directors of MSF International and its implementation is compliant with the Articles of Association, the internal regulations, as well as Swiss standards and Swiss laws, for as long as the registered office is in Geneva, Switzerland.
The MSF Management Director acts as a strategic partner to the International Secretary General, providing leadership on transversal and institutional topics with regards to the management of MSF International.
III. ACCOUNTABILITIES
1. Strategic Leadership and Implementation of MSF International (Multi‑year Plan & SPARC): Lead the translation of MSF International and movement strategic priorities into clear objectives, organisational plans, policies and resourcing within MSF International; support cross‑functional initiatives required by international platforms as needed to deliver the Multi‑Year Strategic Plan and SPARC commitments.
Expected result:
MSF International delivers on agreed strategic priorities and SPARC commitments through coherent plans, measurable milestones and coordinated delivery across functions and movement partners.
a. Contribute to the development of MSF International Multi‑year Strategic Plan and SPARC within MSF International’s mandate and scope and translate strategic priorities into concrete organisational objectives, policies, systems and resource allocations, ensuring coherence across functions and services.
b. Supports cross‑functional and transversal initiatives required to deliver common strategic priorities and SPARC‑related commitments.
c. Contribute to movement-wide discussions on harmonization, efficiency and shared services.
d. Sets up and tracks implementation plans, including key milestones, indicators, and risks. Support the ISG in reporting to the International Board and relevant Standing Committees, and contribute to SPARC’s Monitoring & Evaluation Framework and Expense Steering Process for functions and services managed within MSF International’s scope.
e. Deputize for the ISG as required, within agreed scope and representation mandates.
f. Represent MSF International to key stakeholders, partners and external audiences as required, and build relationships that protect and advance MSF's institutional interests.
2. Governance, legal compliance, accountability and risk management for MSF-International: Ensure robust governance implementation, statutory compliance and effective risk management systems for MSF International as a Swiss legal entity and for services delivered on behalf of the movement; prepare governance-level advice and support Board decision-making.
Expected result:
International Board and executive decisions are supported by timely, compliant and risk‑informed advice; MSF International statutory obligations and legal requirements are met and organisational risks are identified and mitigated.
a. Act as senior management liaison to the ISG, the International Board and Standing Committees on matters related to MSF International organisational governance, resources, risk, compliance and organisational performance.
b. Ensure robust systems of internal control, risk management and accountability, are in place and functioning for MSF International, in line with legal, fiduciary and associative obligations, including preparedness for critical incidents directly affecting MSF International.
c. Lead or support organizational responses to critical incidents directly affecting MSF International, including HR, legal, reputational, safeguarding or security‑related situations.
d. Ensure that MSF International fulfils its statutory responsibilities as a Swiss legal entity and that appropriate legal, administrative and governance support is obtained for decisions of the IB in light of the International Statutes, the Internal Regulations, and Swiss standards and law. Ensure compliance with applicable laws and regulations regarding daily management of MSF International.
e. Oversee compliance with GDPR and Swiss data protection law, promoting a culture of privacy and responsible data use.
f. Ensure appropriate legal review of all contracts and agreements directly involving MSF International and including those through which it delivers services to the movement, in accordance with MSF’s rules and policies, as well as Swiss law.
g. Design, implement and monitor the effectiveness of internal control systems and procedures; ensure that MSF International risks are identified and registered and ensure that mitigation measures are discussed and incorporated in the respective departments annual plans.
3. Services to MSF: Provide executive stewardship of movement-wide services mandated to MSF International, ensuring clear service governance, defined accountabilities and cost‑effective delivery.
Expected result:
Movement services operate to agreed service charters and KPIs, with transparent costs and reliable delivery that meet sections' needs and contractual obligations.
a. Provide executive leadership and stewardship over services mandated to MSF International in support of the MSF movement, ensuring they are clearly governed, fit for purpose, cost‑effective and appropriately funded.
b. Ensure that roles, responsibilities, decision‑making authority and service boundaries between MSF International and MSF sections are clearly defined and communicated, balancing interoperability and mutualization objectives with the sections and ODs autonomy.
c. Establish and monitor service governance and performance frameworks, including service charters, KPIs, cost‑sharing arrangements and escalation mechanisms where relevant, and ensure transparency.
d. Facilitate structured dialogue with MSF sections to identify service needs, manage expectations and address risks or performance issues.
4. Financial stewardship and institutional integrity: Oversee budgeting, financial planning, statutory accounts, audits and financial controls; ensure alignment of resources with strategic priorities and manage institutional financial and insurance arrangements.
Expected result:
MSF International maintains sound financial health, regulatory compliance and transparent resource allocation that supports strategic objectives.
a. Provide executive oversight of budgeting, forecasting and financial reporting for MSF International.
b. Ensure alignment between strategic priorities (including SPARC) and resource allocation.
c. Oversee statutory accounts, audits, financial policies and compliance with Swiss GAAP, tax and VAT requirements.
d. Oversee relationships with external auditors, financial advisors and legal counsel.
e. Oversee institutional insurance coverage and financial risk mitigation. Manage the full suite of institutional and corporate insurance coverage for MSF International.
f. Oversee legacies and donations earmarked for MSF International
5. People, culture and organisational development: Oversee people strategy, workforce planning, performance management, leadership development and organisational design to foster an inclusive, safe and high‑performing culture across a distributed workforce.
Expected result:
A diverse, supported and capable organisation with clear succession pathways, strong performance management and a positive organisational culture.
a. Provide strategic leadership over human resources management, organizational design and workforce planning.
b. Ensure a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct.
c. Oversee performance management, leadership development and succession planning.
d. Ensure a lively MSF International culture despite the geographical spread, including through adequate internal communication.
e. Lead organisational development, when necessary, to ensure the organisational structure remains fit for purpose and appropriate for a well-functioning office.
f. Manage institutional relationships with MSF sections hosting MSF International staff and ensure coherent frameworks for hosting, contracting, payroll and staff integration.
g. Ensure appropriate information governance and that knowledge management systems support collaboration, institutional memory and organizational learning, including learning from strategy and SPARC implementation.
h. Liaise regularly with the Staff Committee of MSF International.
IV. AUTONOMY, COMPLEXITY
The MSF International Managing Director operates with a high degree of autonomy to think, interpret and act within the strategic direction set by the International Secretary General, the International Board and the governance framework of MSF International.
The role is required to make independent judgements on organisational priorities, resource allocation, risk mitigation, service performance, people matters and operational responses, often in situations where issues are sensitive, cross-functional and without straightforward precedent.
The complexity of the environment is significant: the postholder works across a federated MSF movement with multiple stakeholders, distributed teams, hosted staff arrangements and diverse section interests, while also ensuring compliance with Swiss legal and regulatory requirements, internal governance rules, financial and HR procedures, safeguarding standards and data protection obligations. Success therefore depends on balancing institutional coherence, legal and procedural rigour, and service effectiveness with diplomacy, sound judgement and the ability to operate in ambiguity.
V. SAFEGUARDING REQUIREMENTS FOR THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it (without investigating it) to protect others.
Ensure respectful management and communication at all levels.
Ensure that staff and consultants under their supervision understand their responsibilities with respect to required behaviour and report abuse while working for MSF by reinforcing and regularly discussing expected standards of behaviour.
Welcome complainants, understand how to guide colleagues to appropriate channels, promote and create an environment that does not tolerate abuse or inappropriate behaviour. Guide colleagues to the correct process without investigating.
Ensure that staff know how to complain and keep staff updated on reporting mechanisms.
Education
Master’s degree in management, humanitarian affairs, political sciences, or a related field, or equivalent senior-level professional experience
Experience
Extensive senior leadership experience (General/Executive Director, Deputy Director or Director of a major organizational function) in a complex and large international and decentralised organisations
MSF experience is a major asset
Proven ability to operate at Board and executive level
Strong people leadership, including conflict management and change leadership
Solid expertise in financial oversight, governance and organisational systems
Experience with equity, diversity and inclusion strategies
Knowledge
Strong commitment to MSF’s humanitarian principles and associative values.
High level of integrity and ability to handle confidential and sensitive matters.
Knowledge of Swiss legal, institutional, employment, financial and data protection frameworks is an asset.
Familiarity with governance of associations and federated movements is an asset.
Proven ability to lead cross-functional and institutional change.
Comfortable leading teams across different locations and liaising with stakeholders at all levels.
Excellent written and verbal communication, able to communicate complex or sensitive matters clearly, concisely, and professionally.
High level of discretion, judgement, and emotional intelligence, and the ability to build a strong network across an organisation.
Confident decision‑making and the ability to act autonomously as appropriate.
Flexible team player, willing to adapt to changes, and confident tackling unfamiliar challenges across multiple domains of knowledge/experience.
Languages
Excellent English (written and spoken) is essential.
French highly desirable, and other MSF languages are further assets.
Only shortlisted candidates will be contacted.
By submitting an application, the job applicant confirms their understanding and acceptance of these recruitment procedures.
Location: Mexico City
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
The Team Lead, Merchant Operations will lead approximately seven specialists across two teams: Merchant Care and Merchant Configuration. The role is responsible for creating a supportive, accountable, and high-performing team environment while ensuring the teams deliver against agreed service levels and quality expectations for Checkout.com http://Checkout.com merchants serving the US market.
This is primarily a people leadership role. You will coach and develop team members, manage performance and capacity, support escalations, and keep your manager informed about team health and operational performance. You will partner with senior analysts and functional stakeholders for deeper technical, configuration, and process expertise rather than acting as the sole technical owner yourself.
WHAT YOU WILL DO
People leadership and team development
- Directly manage and develop specialists across Merchant Care and Merchant Configuration.
- Set clear expectations and create regular coaching, feedback, and development routines.
- Conduct performance conversations and address performance or conduct concerns promptly and fairly.
- Support onboarding, capability building, cross-training, and succession planning.
- Foster an inclusive, collaborative team culture aligned with Checkout.com http://Checkout.com values.
- Monitor engagement, morale, workload, and coverage; raise risks and coordinate solutions with your manager.
Service performance and operational visibility
- Monitor team performance against agreed SLOs, SLAs, quality expectations, and other relevant measures.
- Provide a concise weekly update covering performance, trends, risks, and the reasons for any missed targets.
- Use operational data and team feedback to identify coaching needs, capacity risks, and recurring escalation themes.
- Coordinate with senior analysts and partner teams when issues require deeper technical or process expertise.
- Help maintain consistent ways of working across Merchant Care and Merchant Configuration without becoming the day-to-day technical owner of either function.
Escalation and stakeholder leadership
- Act as a people and service escalation point for complex or sensitive merchant-support situations.
- Communicate clearly with internal stakeholders about ownership, progress, risks, and next steps.
- Partner with the manager, senior analysts, and relevant teams to resolve blockers and protect the merchant experience.
- Support readiness for team changes, product updates, and new workflows by ensuring the team understands what is changing and where to find guidance.
WHAT YOU BRING
Required
- At least four years of experience in customer support, service operations, technical support, merchant operations, banking operations, fintech, payments, SaaS, or a related environment.
- Formal people-management experience, including coaching, feedback, performance management, and development of individual contributors.
- Experience leading a team against measurable service or operational goals such as SLOs, SLAs, quality, productivity, backlog, response time, or resolution time.
- Strong written and spoken English, with the ability to communicate clearly with teams and cross-functional stakeholders.
- A practical, people-centered leadership style with sound judgment in escalations and performance conversations.
- Comfort working in a structured, metrics-oriented environment and explaining performance variance with evidence.
- Availability to work from the Mexico City office Tuesday–Thursday and to support US-market-aligned hours when required.
Preferred
- Experience leading merchant support, payments support, technical support, customer operations, or service delivery teams.
- Experience managing teams with more than one workflow or specialty.
- Experience with ticketing, CRM, workforce management, quality, or reporting tools.
- Familiarity with payments, merchant lifecycle, payment support, configuration operations, or fintech products.
- Experience working with distributed, global, or US-facing stakeholders.
- Spanish or direct configuration/SQL/API experience is helpful but not required.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
УдалённоRemote (APAC)
УдалённоseniorRemote: United States
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United States, San Mateo, CA; You are self-motivated and thrive in a distributed team environment - comfortable taking initiative, handling your own work, and collaborating effectively across time zones and communication channels, embodying our one team mantra!
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