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Location: Philippines Company:  Uptalent.io Location: Remote About Us: Uptalent.io is a premier remote staffing platform connecting top-tier professionals with leading companies globally. We specialize in providing exceptional talent for various industries, ensuring that our clients have access to the best professionals available. Job Description: We are seeking experienced and highly skilled Remote Landscape Architects with proven experience working for US companies. Candidates should have a strong background in landscape architecture and a deep understanding of US building codes and standards. If you have a passion for designing sustainable and aesthetically pleasing outdoor spaces and meet the requirements below, we would love to welcome you to our exclusive network of top remote engineers. Key Responsibilities: - Develop innovative and functional landscape designs for various projects, including residential, commercial, and public spaces. - Collaborate with clients, architects, and engineers to ensure designs meet project specifications and client expectations. - Prepare detailed drawings, plans, and 3D models using industry-standard software. - Conduct site analysis and research to inform design decisions and ensure compliance with local regulations and environmental considerations. - Stay up-to-date with industry trends, materials, and best practices to continually improve design quality and sustainability. Success in This Role: Success in this role will be measured by your ability to create innovative, functional, and aesthetically pleasing landscape designs that meet client expectations and comply with US standards. Your contributions will help us maintain our reputation for excellence and support our clients in achieving their project goals. Requirements - Undergraduate degree/university degree/bachelor's degree in Landscape Architecture (mandatory). - A master's degree in a landscape specialization (preferred). - Proven experience working remotely for a US company in landscape architecture (mandatory). - Proficiency in industry-standard software such as AutoCAD, SketchUp, Revit, or similar. - Strong knowledge of US building codes, standards, and regulations related to landscape architecture. - Excellent communication skills, both written and verbal, with a high level of fluency in English (mandatory). - Strong project management skills with the ability to handle multiple projects simultaneously and meet deadlines. - Creative problem-solving skills and attention to detail. Benefits If you meet the qualifications and are interested in joining our network, please apply with your resume, portfolio, and a cover letter detailing your experience and why you are a good fit for this position.

Location: Mexico Company:  Uptalent.io Location: Remote About Us: Uptalent.io is a premier remote staffing platform connecting top-tier professionals with leading companies globally. We specialize in providing exceptional talent for various industries, ensuring that our clients have access to the best professionals available. Job Description: We are seeking experienced and highly skilled Remote Landscape Architects with proven experience working for US companies. Candidates should have a strong background in landscape architecture and a deep understanding of US building codes and standards. If you have a passion for designing sustainable and aesthetically pleasing outdoor spaces and meet the requirements below, we would love to welcome you to our exclusive network of top remote engineers. Key Responsibilities: - Develop innovative and functional landscape designs for various projects, including residential, commercial, and public spaces. - Collaborate with clients, architects, and engineers to ensure designs meet project specifications and client expectations. - Prepare detailed drawings, plans, and 3D models using industry-standard software. - Conduct site analysis and research to inform design decisions and ensure compliance with local regulations and environmental considerations. - Stay up-to-date with industry trends, materials, and best practices to continually improve design quality and sustainability. Success in This Role: Success in this role will be measured by your ability to create innovative, functional, and aesthetically pleasing landscape designs that meet client expectations and comply with US standards. Your contributions will help us maintain our reputation for excellence and support our clients in achieving their project goals. Requirements - Undergraduate degree/university degree/bachelor's degree in Landscape Architecture (mandatory). - A master's degree in a landscape specialization (preferred). - Proven experience working remotely for a US company in landscape architecture (mandatory). - Proficiency in industry-standard software such as AutoCAD, SketchUp, Revit, or similar. - Strong knowledge of US building codes, standards, and regulations related to landscape architecture. - Excellent communication skills, both written and verbal, with a high level of fluency in English (mandatory). - Strong project management skills with the ability to handle multiple projects simultaneously and meet deadlines. - Creative problem-solving skills and attention to detail. Benefits If you meet the qualifications and are interested in joining our network, please apply with your resume, portfolio, and a cover letter detailing your experience and why you are a good fit for this position.

Location: Colombia Company:  Uptalent.io Location: Remote About Us: Uptalent.io is a premier remote staffing platform connecting top-tier professionals with leading companies globally. We specialize in providing exceptional talent for various industries, ensuring that our clients have access to the best professionals available. Job Description: We are seeking experienced and highly skilled Remote Landscape Architects with proven experience working for US companies. Candidates should have a strong background in landscape architecture and a deep understanding of US building codes and standards. If you have a passion for designing sustainable and aesthetically pleasing outdoor spaces and meet the requirements below, we would love to welcome you to our exclusive network of top remote engineers. Key Responsibilities: - Develop innovative and functional landscape designs for various projects, including residential, commercial, and public spaces. - Collaborate with clients, architects, and engineers to ensure designs meet project specifications and client expectations. - Prepare detailed drawings, plans, and 3D models using industry-standard software. - Conduct site analysis and research to inform design decisions and ensure compliance with local regulations and environmental considerations. - Stay up-to-date with industry trends, materials, and best practices to continually improve design quality and sustainability. Success in This Role: Success in this role will be measured by your ability to create innovative, functional, and aesthetically pleasing landscape designs that meet client expectations and comply with US standards. Your contributions will help us maintain our reputation for excellence and support our clients in achieving their project goals. Requirements - Undergraduate degree/university degree/bachelor's degree in Landscape Architecture (mandatory). - A master's degree in a landscape specialization (preferred). - Proven experience working remotely for a US company in landscape architecture (mandatory). - Proficiency in industry-standard software such as AutoCAD, SketchUp, Revit, or similar. - Strong knowledge of US building codes, standards, and regulations related to landscape architecture. - Excellent communication skills, both written and verbal, with a high level of fluency in English (mandatory). - Strong project management skills with the ability to handle multiple projects simultaneously and meet deadlines. - Creative problem-solving skills and attention to detail. Benefits If you meet the qualifications and are interested in joining our network, please apply with your resume, portfolio, and a cover letter detailing your experience and why you are a good fit for this position.

Location: Argentina Company:  Uptalent.io Location: Remote About Us: Uptalent.io is a premier remote staffing platform connecting top-tier professionals with leading companies globally. We specialize in providing exceptional talent for various industries, ensuring that our clients have access to the best professionals available. Job Description: We are seeking experienced and highly skilled Remote Landscape Architects with proven experience working for US companies. Candidates should have a strong background in landscape architecture and a deep understanding of US building codes and standards. If you have a passion for designing sustainable and aesthetically pleasing outdoor spaces and meet the requirements below, we would love to welcome you to our exclusive network of top remote engineers. Key Responsibilities: - Develop innovative and functional landscape designs for various projects, including residential, commercial, and public spaces. - Collaborate with clients, architects, and engineers to ensure designs meet project specifications and client expectations. - Prepare detailed drawings, plans, and 3D models using industry-standard software. - Conduct site analysis and research to inform design decisions and ensure compliance with local regulations and environmental considerations. - Stay up-to-date with industry trends, materials, and best practices to continually improve design quality and sustainability. Success in This Role: Success in this role will be measured by your ability to create innovative, functional, and aesthetically pleasing landscape designs that meet client expectations and comply with US standards. Your contributions will help us maintain our reputation for excellence and support our clients in achieving their project goals. Requirements - Undergraduate degree/university degree/bachelor's degree in Landscape Architecture (mandatory). - A master's degree in a landscape specialization (preferred). - Proven experience working remotely for a US company in landscape architecture (mandatory). - Proficiency in industry-standard software such as AutoCAD, SketchUp, Revit, or similar. - Strong knowledge of US building codes, standards, and regulations related to landscape architecture. - Excellent communication skills, both written and verbal, with a high level of fluency in English (mandatory). - Strong project management skills with the ability to handle multiple projects simultaneously and meet deadlines. - Creative problem-solving skills and attention to detail. Benefits If you meet the qualifications and are interested in joining our network, please apply with your resume, portfolio, and a cover letter detailing your experience and why you are a good fit for this position.

Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia Are you interested in building an exciting IT career at Dev.Pro? Join our exclusive screening process to gain valuable career insights and access personalized feedback on your skill set. As a company of professionals, Dev.Pro offers challenging and interesting projects with world-leading clients, a modern technology stack, and career opportunities for both technical and non-technical specialists. 🟩 What you’ll get by applying: Personalized career growth plan tailored to your aspiration Expert feedback to elevate your skills for lasting success Priority consideration by Dev.Pro for suitable job openings within the company Opportunity to work with top global corporations and participate in industry-shaping projects Give us a chance to get to know you better so that when the right position becomes available, you’ll be the first one we reach out to! ✅ Is that you? 3+ years of experience as a Business Analyst/ Product Manager Advanced English level (written and spoken) Strong analytical and problem-solving skills with the ability to evaluate complex business processes Excellent communication and presentation skills; solid analytical abilities A good command of BA methodology (based on PBI or IIBA standards) and tools (functional/non-functional requirements, user stories, traceability) Proficiency in using requirements management tools, data modeling tools, and project management software\ Experience in the software development life cycle (SDLC) and familiarity with IT systems. Demonstrated ability to collaborate effectively with cross-functional teams and build positive working relationships Get started now: 1. Send us your CV in English. 2. Schedule a 15-30 minute call with Dev.Pro recruiters. 3. Participate in a 30-minute experience interview focused on testing your soft skills. 4. Get a 1-hour online evaluation of your technical skills by our technical experts. In under 2 hours, you'll know where you stand in your career and be ready for action when Dev.Pro presents you with an exciting job offer! 🎾 About Dev.Pro Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey. Interested? Find out more: 📋How we work 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Riyadh, Saudi Arabia At Müller's Solutions, we are seeking a talented and experienced Product Manager (Enterprise Architect) to join our team. In this role, you will be responsible for driving the strategic development and implementation of our enterprise architecture solutions. You will work closely with stakeholders, including senior management and technology teams, to define and execute the product roadmap, ensuring alignment with our business goals and objectives. Responsibilities: • The SAP Product Manager (Enterprise Architect) is a strategic role that combines product management and enterprise architecture to oversee the design, development, and implementation of SAP solutions across different platforms. This individual ensures that SAP products are aligned with business objectives, technologically sound, and integrated seamlessly into the enterprise architecture. The role involves providing strategic direction, technical leadership, and driving innovation within the SAP ecosystem. • Min 10 years of hands-on experience in SAP architecture, product management, or related areas and a deep understanding of SAP systems and processes • Comprehensive knowledge of SAP architecture frameworks and demand management practices, including proficiency in designing, implementing, and optimizing SAP solutions to meet organizational requirements effectively. • Well-versed in agile program methodology, particularly in the context of SAP project delivery. • Experience in managing backlogs for SAP projects, including prioritizing user stories, defining acceptance criteria, and ensuring alignment with project objectives, effectively managing backlog items throughout the project lifecycle to optimize delivery outcomes. • Excellent communication and stakeholder management skills, with the ability to effectively interact with project teams, business stakeholders, and senior management. • Strategic role focused on aligning SAP solutions with business strategy, ensuring effective integration and leverage of SAP technologies to meet business objectives. • Define strategic direction for SAP, align business goals with SAP architecture, develop supporting roadmap. • Define/enforce SAP architectural standards, lead solution design, select appropriate SAP modules and technologies. • Communicate SAP technical concepts to non-technical stakeholders, facilitate collaboration, ensure mutual understanding. • Ensure compliance with standards and regulations, maintain SAP architectural documentation, conduct reviews and audits. • Relevant certifications in enterprise architecture (e.g., TOGAF, Zachman) and project management (e.g., PMP) are preferred. Preferred qualifications: • Master's degree in Business Administration, Computer Science, or a related field. • Certification in Product Management, such as Certified Product Manager (CPM). • Experience with enterprise architecture tools and technologies, such as Enterprise Architecture modeling tools. • Familiarity with cloud computing platforms and technologies, such as AWS, Azure, or Google Cloud Platform. Requirements • Bachelor's degree in Computer Science, Information Systems, or a related field. • Proven experience as a Product Manager or in a similar role, preferably in the enterprise architecture or software development domain. • Strong understanding of enterprise architecture principles and frameworks, such as TOGAF or Zachman. • Experience working in an agile development environment and utilizing agile methodologies. • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels. • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Cyprus Workplace: hybrid About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. About the role We're looking for a Linux Administrator to join our Infrastructure team, responsible for building, operating and continuously improving all of our infrastructure services — from core services to observability and private clouds. Our infrastructure supports the stable operation of a large-scale trading platform and includes 2,000+ virtual machines and 300+ physical servers, running predominantly on Ubuntu. The stack ranges from core services like LDAP, PowerDNS and NTP, to an observability stack (Prometheus, Thanos, Loki, Grafana, Jaeger) and private clouds based on OpenStack and Kubernetes, as well as services such as GitLab, Artifactory and Vault. You’ll work in a team of experienced infrastructure engineers, using Scrum and Agile practices, with two-week sprints and a strong focus on automation, reliability and continuous improvement. The position is hybrid, with 3 days per week from our office in Limassol or Larnaca, with a flexible start time — anytime before 12:00 pm EET/EEST. Why this role? You’ll be part of the team responsible for the production environment behind products used by millions of users, working directly with development teams, helping them troubleshoot infrastructure-related issues and keep their services running reliably in production. It’s a good fit for an engineer who enjoys troubleshooting, automation and making infrastructure more reliable and scalable, rather than simply maintaining servers. Tasks Oversee various services and associated infrastructure components, including DNS, Gitlab, Artifactory, Vault, Loki, Prometheus etc; Perform day-to-day operational tasks such as upgrades, CVE patching, backup and restore, security scans, and monitoring; Design, configure, maintain and troubleshoot Linux systems across different environments, including bare metal, virtual machines and containers. Resolve incidents, provide support coverage, categorize issues, conduct post-mortems, and perform root cause analysis; Manage and support private clouds (Openstack and Kubernetes); Ensure environments are stable and adhere to availability SLAs; Work towards reducing operational effort; Automate repetitive operational tasks and continuously reduce manual effort; Collaborate with development teams to troubleshoot infrastructure-related issues in production; Keep infrastructure documentation and operational procedures up to date; Engage in constant upskilling to stay updated with industry best practices. Requirements 3+ years of professional experience as a Linux System Administrator, DevOps Engineer, or Site Reliability Engineer, with a focus on infrastructure. Extensive experience in designing, building, configuring, and troubleshooting Linux servers across various environments (bare metal, container, cloud); Experience with Linux server configuration, maintenance and troubleshooting in production. Understanding of process control, logging and Linux service management. Experience with infrastructure services such as Vault, Artifactory, DNS and similar platform components. Proficiency with automation tools such as Chef, Ansible, or Salt; Experience with Docker, Kubernetes and containerized environments; Experience with monitoring and log aggregation tools like Grafana, ELK, or Graylog; Experience in deploying and maintaining systems on cloud solutions such as OpenStack, VMware, Proxmox, or public cloud platforms such as AWS, GCP, Azure. Skilled in scripting languages such as Bash and Python; Familiarity with configuring various servers and databases, including Apache Tomcat, Nginx, MySQL DB, PostgreSQL, Kafka, RabbitMQ, etc; Experience with DevOps tools and CI/CD workflows. At least C1 in Russian and B1 in English. Nice to have Hands-on experience with Kubernetes, including troubleshooting workloads and cluster-related issues. Hands-on experience with OpenStack, including deployment, configuration, maintenance or troubleshooting of private cloud environments. Hands-on experience with Chef. Experience with GitLab CI/CD, Jenkins or GitHub Actions. Experience working with fintech/trading, or other high-load and mission-critical systems. We offer Hybrid work model in our brand-new offices (Limassol or Larnaca). Health insurance and mental health services. 13th salary and 21 vacation days per year. Sick leave without medical certificate: 3 days per quarter. Catered breakfast and lunch at the office. Tuition reimbursement (kindergartens/schools). Onsite Gym. Corporate events and workshops. Bonuses for special events (e.g., child's birth). Birthday and anniversary gifts. Company-provided laptop. Corporate AI subscriptions (Claude, Gemini, GPT, etc.). Access to a rewards marketplace offering a variety of products and language courses, redeemable using the company’s internal currency. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-JM1

Location: Riyadh, Saudi Arabia Müller's Solutions, a renowned tech consulting firm specializing in Technology consulting, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is currently seeking a skilled Business Process Analyst with expertise in I server to join our team. With offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions excels at delivering innovative solutions that drive progress and success. Trusted by numerous organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes. As a Business Process Analyst at Müller's Solutions, you will play a pivotal role in analyzing and optimizing business processes using I server. You will be responsible for gathering, documenting, and analyzing business requirements, identifying areas for improvement, and recommending solutions. Additionally, you will collaborate with stakeholders and various teams, ensuring effective communication and collaboration to drive successful project outcomes. Responsibilities Conduct detailed analysis of existing business processes using I server Collaborate with stakeholders to understand and document business requirements Utilize I server to model and analyze business processes and identify areas for improvement Develop and maintain process documentation, including process maps, workflows, and standard operating procedures Identify and propose process improvement opportunities to optimize productivity and efficiency Collaborate with cross-functional teams to implement and monitor process improvements Provide training and support to end users on process improvements and new tools Requirements Proficiency in using I server for process modeling and analysis Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to collaborate effectively with stakeholders and cross-functional teams Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus Bachelor's degree in Business Administration, Information Systems, or a related field Experience in the tech industry or tech consulting is preferred Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Riyadh, Saudi Arabia Müller's Solutions, a renowned tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is currently seeking a skilled Business Process Analyst with expertise in Aris to join our team. With offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions excels at delivering innovative solutions that drive progress and success. Trusted by numerous organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes. As a Business Process Analyst at Müller's Solutions, you will play a pivotal role in analyzing and optimizing business processes using Aris. You will be responsible for gathering, documenting, and analyzing business requirements, identifying areas for improvement, and recommending solutions. Additionally, you will collaborate with stakeholders and various teams, ensuring effective communication and collaboration to drive successful project outcomes. Responsibilities Conduct detailed analysis of existing business processes using Aris Collaborate with stakeholders to understand and document business requirements Utilize Aris to model and analyze business processes and identify areas for improvement Develop and maintain process documentation, including process maps, workflows, and standard operating procedures Identify and propose process improvement opportunities to optimize productivity and efficiency Collaborate with cross-functional teams to implement and monitor process improvements Provide training and support to end users on process improvements and new tools Requirements Proficiency in using Aris for process modeling and analysis Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to collaborate effectively with stakeholders and cross-functional teams Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus Bachelor's degree in Business Administration, Information Systems, or a related field Experience in the tech industry or tech consulting is preferred Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Riyadh, Saudi Arabia As an Application Architect at Müller's Solutions, you will be responsible for designing and implementing scalable, reliable, and efficient application architectures. You will collaborate with cross-functional teams, including developers, business analysts, and project managers, to understand business requirements and translate them into technical solutions. Your expertise in application design and architecture will be critical in ensuring the successful development and deployment of high-quality software applications. Responsibilities: • Design and implement application architectures that meet functional and non-functional requirements. • Collaborate with business stakeholders and development teams to understand and define application requirements. • Evaluate and select appropriate technologies, frameworks, and platforms for application development. • Create architectural documentation, including diagrams, models, and technical specifications. • Provide technical guidance and support to development teams throughout the software development lifecycle. • Conduct code reviews to ensure adherence to architectural principles and best practices. • Stay up-to-date with emerging technologies and industry trends in application design and development. Requirements Requirements: • Bachelor's degree in Computer Science or a related field. • Proven experience as an Application Architect or in a similar role, demonstrating expertise in designing and implementing application architectures. • Strong knowledge of software development methodologies and best practices. • Proficient in multiple programming languages and technologies. • Experience with application frameworks and platforms. • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. • Excellent communication and collaboration skills to effectively work with cross-functional teams. • Proven track record in delivering high-quality software applications. Preferred qualifications: • Master's degree in Computer Science or a related field. • Certification in application architecture or related areas. • Experience in designing and implementing cloud-based applications. • Familiarity with DevOps practices and tools. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Riyadh, Saudi Arabia As an Enterprise Architect at Müller's Solutions, you will be responsible for developing and implementing strategic technology solutions that align with our business goals and objectives. You will work closely with stakeholders, including senior management and department heads, to identify opportunities for technology innovation and leverage your expertise to design and deliver scalable and reliable enterprise architecture solutions. Responsibilities: • Develop and maintain a comprehensive understanding of the organization's current technology landscape, including systems, applications, and infrastructure. • Collaborate with stakeholders to define and align technology strategy and enterprise architecture roadmap with business objectives and priorities. • Evaluate and recommend technology solutions and frameworks that enable business transformation, improve operational efficiency, and drive innovation. • Create and maintain architectural artifacts, including models, diagrams, and documentation, to communicate the enterprise architecture vision and framework. • Lead cross-functional teams in the implementation of enterprise-wide technology initiatives, ensuring alignment with architectural principles and standards. • Stay up-to-date with industry trends, emerging technologies, and best practices in enterprise architecture. Requirements Requirements: • Bachelor's degree in Computer Science, Information Systems, or a related field. • Proven experience as an Enterprise Architect or in a similar role, demonstrating expertise in designing and delivering enterprise architecture solutions. • Strong knowledge of business processes, IT systems, and enterprise-wide technology infrastructure. • Proficient in enterprise architecture frameworks such as TOGAF or Zachman. • Excellent analytical and problem-solving skills, with the ability to analyze complex business requirements and translate them into technology solutions. • Strong leadership and collaboration skills, with the ability to effectively communicate and influence stakeholders at all levels of the organization. • Proven track record of successfully leading and implementing enterprise-wide technology initiatives. Preferred qualifications: • Master's degree in Computer Science or a related field. • Certification in enterprise architecture frameworks such as TOGAF or Zachman. • Experience in a global or multinational organization, managing technology initiatives across different regions and business units. • Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform. Benefits

Location: Riyadh, Saudi Arabia Müller's Solutions is a leading Tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment. We are currently seeking a talented Saudi National Business Analyst to join our team. With our offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions is known for delivering innovative solutions that fuel progress and drive success. Trusted by many organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes. As a Business Analyst at Müller's Solutions, you will play a vital role in bridging the gap between technology and business. You will be responsible for analyzing business processes, identifying areas for improvement, and recommending solutions that align with the company's strategic goals. Experience in Enterprise Architecture is preferred, as you will also be involved in facilitating effective collaboration across teams and projects. Responsibilities Conduct thorough analysis of business processes and systems to identify areas for improvement Gather and document business requirements, collaborating with stakeholders Develop and maintain business process models and diagrams Analyze data to identify trends and insights for decision-making Facilitate effective communication and collaboration between technical and non-technical teams Support the implementation and testing of new systems and processes Evaluate and recommend technology solutions to meet business needs Requirements Proven experience as a Business Analyst or similar role Strong analytical and problem-solving skills Working knowledge of Enterprise Architecture concepts and frameworks Excellent communication and interpersonal skills Ability to work independently and collaboratively in a team environment Proficiency in data analysis and modeling software tools Bachelor's degree in Business Administration, Information Systems, or related field Saudi nationality is required TOGAF Certificate is a plus Benefits

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? We are looking for a Senior Engineer to join the team that enables the core technologies that Fin is built on . This role is especially compelling for engineers who enjoy scaling Elasticsearch in production and who also like working across adjacent systems such as MySQL, ingestion pipelines, and owning how they operate from low level systems engineering to all parts of our Rails and monolith. Our team’s mission is to accelerate Fin’s growth and stability through educated and operationally excellent core technology usage. This means that we’re here to help product engineers and ML scientists build simpler, more performant product - faster. This can be through things like making low level database improvements that enhance everyone's experience, building best in class Elasticsearch tooling, or partnering with teams that utilise any of Fin’s core technologies or our build patterns. Previous projects from the team include future-proofing our databases through sharding and building a mechanism to migrate Elasticsearch indexes for scale and profit . We’re building a robust platform where your expertise will be applied to areas such as building a beautiful Messenger, an efficient teammate experience, a secure by default system, all while scaling the platform to billions of users and shipping two hundred new versions of Intercom to production every day. Delve deeper into our engineering culture at Fin.engineering and explore our engineering values . What will I be doing? Own high-impact work on Elasticsearch at scale, including index design, shard and partitioning strategy, cluster health, performance tuning, safe migrations, and operational excellence. Collaborate with world-class domain experts to shape our technical direction and infrastructure as we grow. Deeply own aspects of our infrastructure at Fin and autonomously executing on high impact projects - including writing application code, automating systems, improving observability and low-level tuning of datastores used in production, test and development across Fin. Value agility and simplicity, just as you prioritise scalability and uptime. Our continuous deployment approach ensures focus on gradual improvements. Major accomplishments are introduced incrementally, staying under the radar with feature flags. Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as strategic work and enablement. Play an active role in the hiring, mentoring, and career development of other engineers. Raise the bar for technical standards, performance, reliability, and operational excellence across Fin. What skills do I need? Excellent pragmatic engineering skills. 5+ years experience in a production environment, with contributions to the design and architecture of distributed systems. Strong experience with at least one major production datastore or search system, with Elasticsearch being especially relevant for this role. Good judgment around Elasticsearch in real-world systems, such as index and mapping design, cluster operations, scaling patterns, performance tuning, or migrations. Expertise in backend technologies such as MySQL, Memcached, as well as Linux. Ideally, you’ve supported scaling a SaaS product in a previous role and loved the satisfaction that comes with knowing that people around the world are using something you’ve created. Significant, demonstrated impact that your work has had on the product and/or the teams you worked with. Proficient with standard software engineering methodologies, e.g. unit testing, object-oriented design, data structures, code reviews, design documentation, and utilising observability tooling. Understanding of modern web apps and distributed systems, along with an ability to articulate technical challenges and solutions. Experience as a technical lead for large multi quarter projects and programs including defining the roadmap. Ability to learn quickly, iterate, unblock yourself, and persist until the right problem is solved. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: We are looking for Research Engineers to help us redesign how Claude interacts with external data sources. Many of the paradigms for how data and knowledge bases are organized assume human consumers and constraints. This is no longer true in a world of LLMs! Your job will be to design new architectures for how information is organized, and train language models to optimally use those architectures. Responsibilities: Designing and implementing from scratch new information architecture strategies Performing finetuning and reinforcement learning to teach language models how to interact with new information architectures Building “hard” knowledge base eval sets to help identify failure modes of how language models work with external data Designing and evaluating advanced agentic search capabilities. You may be a good fit if you: Are a very experienced Python programmer who can quickly produce reliable, high quality code that your teammates love using Have good machine learning research experience Have experience developing software that utilizes Large Language Models such as Claude Are results-oriented, with a bias towards flexibility and impact Pick up slack, even if it goes outside your job description Enjoy pair programming (we love to pair!) Want to partner with world-class ML researchers to develop new LLM capabilities Care about the societal impacts of your work Have clear written and verbal communication Strong candidates will also have experience with: Collaborating with product teams to quickly prototype and deliver innovative solutions Building complex agentic systems that utilize LLMs Developing scalable distributed information retrieval systems, such as search engines, knowledge graphs, RAG, indexing, ranking, query understanding, and distributed data processing The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: Multi-Agent systems are becoming an increasingly important part of how AI is deployed, whether via fast small-model subagents inside a product, or large groups of agents solving very large problems . Training Claude to be maximally effective and safe within large groups is a challenging new area of reinforcement learning, and represents a new axis for scaling test time compute. We are looking for researchers who have experience training multi-agent systems at the largest scale and an appreciation for the incentives and mechanism design that come into play. Responsibilities: Help create and optimize environments and data for model training that maximize Claude’s performance or ease of use on agentic tasks Ideate, develop, and compare the performance of different agent harness configurations (eg memory, context management, communication architectures for agents) Design and implement rigorous quantitative benchmarks for large scale agentic tasks Work with our product org to find solutions to our most vexing challenges in applying agents to our products You may be a good fit if you: Have experience with large-scale RL on language models Have experience training multi-agent systems Enjoy going deeply into the roots of a problem and understanding its foundations, rather than its surface. Have good communication skills and an interest in working with other researchers on difficult tasks Have a passion for making powerful technology safe and societally beneficial Are excited for a mission-driven org with fast-paced, impactful work Representative projects: Design and build reinforcement learning environments to train groups of Claudes how to solve problems together efficiently Design and build agent affordances that unlock new capabilities and scales of agents, while keeping the Bitter Lesson in mind Design and build a novel eval that measures how large teams of agents interact in groups to solve problems The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $500,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: Running machine learning (ML) algorithms at our scale often requires solving novel systems problems. As a Performance Engineer, you'll be responsible for identifying these problems, and then developing systems that optimize the throughput and robustness of our largest distributed systems. Strong candidates here will have a track record of solving large-scale systems problems and will be excited to grow to become an expert in ML also. You may be a good fit if you: Have significant software engineering or machine learning experience, particularly at supercomputing scale Are results-oriented, with a bias towards flexibility and impact Pick up slack, even if it goes outside your job description Enjoy pair programming (we love to pair!) Want to learn more about machine learning research Care about the societal impacts of your work Strong candidates may also have experience with: High performance, large-scale ML systems GPU/Accelerator programming ML framework internals OS internals Language modeling with transformers Representative projects: Implement low-latency high-throughput sampling for large language models Implement GPU kernels to adapt our models to low-precision inference Write a custom load-balancing algorithm to optimize serving efficiency Build quantitative models of system performance Design and implement a fault-tolerant distributed system running with a complex network topology Debug kernel-level network latency spikes in a containerized environment Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $280,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Riyadh, Saudi Arabia As an Oracle Database Specialist at Müller's Solutions, you will play a crucial role in maintaining and optimizing Oracle databases to ensure their performance, availability, and security. You will work closely with cross-functional teams to design, implement, and support database solutions that align with the business needs of our organization and clients. Responsibilities: Design and implement Oracle database solutions based on business requirements and best practices. Perform database installations, upgrades, and migrations. Create and manage database objects, including tables, views, indexes, and sequences. Monitor and optimize database performance, including query tuning, index management, and capacity planning. Implement and maintain database security controls and access privileges. Perform database backups, recovery, and disaster recovery procedures. Collaborate with development teams to design and implement efficient database schemas and data models. Troubleshoot and resolve database issues, working closely with technical teams to identify and implement solutions. Stay updated with the latest Oracle database technologies, features, and best practices. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an Oracle Database Specialist, with expertise in managing and optimizing Oracle databases. Proficiency in Oracle database administration tasks, including installations, upgrades, and migrations. Strong understanding of Oracle database architecture, performance optimization, and troubleshooting. Experience with database backup, recovery, and disaster recovery procedures. Knowledge of Oracle security practices and access controls. Familiarity with SQL and PL/SQL programming languages. Excellent problem-solving and analytical skills. Ability to work independently and collaboratively in a team environment. Strong communication and interpersonal skills.

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Why This Role Is Important to Arcadia   At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.   CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.   In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.   What Success Looks Like In 3 months ·  Complete Arcadia Core Platform certification and onboarding requirements ·  Successfully onboard to all customers in assigned portfolio ·  Coordinate with internal teams to create and execute against project timelines ·  Communicate project status updates to customer leadership ·  Provide support to assigned customer accounts with oversight ·  Know each assigned customers’ scope of work and overarching Arcadia use cases ·  Drive issue resolution through coordination with internal teams ·  Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance ·  Have a strong understanding of Arcadia’s security protocols and processes ·  Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication     In 6 months ·  Act as the primary CSM on assigned customer accounts with minimal oversight ·  Manage day to day operations of each customer ·  Train customers on the base platform and be able to tailor the training to customers’ needs ·  Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level ·  Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia ·  Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives ·  Assist in leading and executing planning and adoption workshops with customers  ·  Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans ·  Understand and translate issue impact relative to customers’ business needs ·  Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications ·  Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management ·  Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks ·  Assist management in designing and executing a contract renewal strategy for an applicable customer    In 12 months ·  Manage several customer accounts independently ·  Train customers across Arcadia product suite ·  Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case ·  Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings ·  Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers ·  Work with product and engineering teams to relay customer feedback on feature improvements. ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers What You'll Be Doing Serving as the primary day-to-day point of contact for customers live on the Arcadia platform Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes. Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption. Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption Acting as the translator between internal and external teams regarding complex technical concepts and business needs Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers Leveraging tools such as Jira, Confluence, Smartsheet, and SQL What You'll Bring Years related work experience; Customer Success Manager: 5+ Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience Experience working in technology or healthcare, preferably on the vendor side Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly Experience communicating with a wide range of audiences (tech, business, clinical, executive) Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc. Regularly learn new skills, make timely decisions, and adapt well to change Strong analytical, quantitative, problem solving and organizations skills Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines Thrive as a self-starter with the curiosity and tenacity to learn complex concepts Exceptional ability to complete committed follow-ups and tasks Ability to travel approximately 30%. Would Love for You to Have Multiple years in IT support or relevant experience. Healthcare industry experience is a plus Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders. Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus What You'll Get Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Great benefits like flextime time off Be a member of the Arcadian and Barkadian Community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.