Location: Northern Kentucky
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Purpose:
We are looking for an experienced Full-time Provider (Nurse Practitioner or Physician Assistant) to provide primary care to our patients in the Northern Kentucky
region. You will apply medical techniques and principles under the supervision of a physician and you will care for a diverse set of patients with chronic diseases.
What You'll Do:
Provide high quality care to primary and palliative patients in and around Northern Kentucky.
Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care
Effectively communicate with office staff and clinical operations across various internal platforms
Provide high quality, patient centered care to a panel of patients
Attend quarterly medical staff meetings
Develop impressions, diagnosis, and treatment plans
Foster trust and consult with patients, families, and caregivers during visits
Order diagnostic testing as medically necessary
Prescribe medications supplies and appropriate medically necessary interventions
What You'll Need:
Board Certified, with a valid NP or PA certification in the State of KY
Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose
Positive demeanor and strong people skills
Ability to confidently problem solve and operate independently
1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required)
What you'll get:
A flexible schedule - so you can see your patients during a schedule that works for you
Autonomy - so you can feel trusted to provide the best care possible.
Support - from our in-house clinical team with any requests or orders.
Growth - the opportunity to join our growing leadership team
Salary Range:
Full-time: $105,000 - $130,000+ (depending on experience and other incentives)
Providers are paid-per-visit
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Marlton, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Company:
Ennoble Care
Department:
Scheduling Department
Work Type:
In person
Schedule:
Full-time
Position Overview
The VSP Scheduler coordinates Annual Health Care Review appointments between Ennoble Care patients and our Virtual Supervising Physicians. These reviews are offered only to Medicare patients. During each review, the physician goes over the patient's current medications, existing health conditions, and any new concerns, so that care stays aligned with the patient's current needs.
The scheduler books 15-minute telehealth visits, by video or audio call, for patients in New Jersey, Pennsylvania, Maryland, Virginia, DC, Georgia, and Oklahoma. Oklahoma is in the Central time zone and the other states are Eastern, so accurate time-zone handling is part of the job.
Key Responsibilities
Schedule appointments:
Book Annual Health Care Reviews with the right physician, based on the patient's availability and the state they live in.
Coordinate telehealth visits:
Confirm whether each patient will join by video or audio, and make sure they know what to expect.
Contact patients:
Call patients to set up visits, answer basic scheduling questions, and explain the purpose of the review in plain language.
Verify details:
Confirm phone numbers, appointment dates, and times, including the correct time zone, before finalizing each booking.
Manage calendars:
Keep physician calendars organized and up to date across multiple states.
Send reminders and follow-ups:
Make confirmation and reminder calls, and follow up with patients who miss or don't confirm their appointment.
Handle reschedules and cancellations:
Rebook visits when a patient or physician becomes unavailable, and communicate the changes quickly.
Keep records accurate:
Enter scheduling and contact information correctly in the EMR or scheduling system.
Protect patient privacy:
Handle all patient information in line with HIPAA and Ennoble Care's confidentiality policies.
Collaborate with the team:
Work with physicians, clinical staff, and fellow schedulers to keep the process running smoothly and support a positive patient experience.
Required Skills and Qualifications
High school diploma or equivalent.
Strong organization and attention to detail.
Clear, friendly phone communication, with patience and empathy, especially with older patients or those less comfortable with technology.
Ability to manage a high volume of calls and appointments while prioritizing tasks.
Problem-solving skills for scheduling conflicts and errors.
Comfort with computers, electronic calendars, scheduling platforms, and phone systems.
Understanding of patient confidentiality and professional boundaries.
Preferred Qualifications
Previous experience in medical scheduling, a front desk, a call center, or patient access.
Familiarity with telehealth workflows and EMR systems.
Basic knowledge of medical terminology.
Bilingual skills (for example, Spanish) are a plus.
What Success Looks Like
Patients are scheduled for their Annual Health Care Reviews on time.
Few no-shows, thanks to clear confirmations and reminders.
Accurate records, with no time-zone or contact-information errors.
Overall Goal
The VSP Scheduler makes sure every eligible Medicare patient has the chance to meet with a physician once a year to review their health. Accurate, efficient, and caring scheduling supports continuity of care and helps patients stay on track with their health needs.
PAY RATE-$18 - $20 AN HOUR
This is an in-office role
#black
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: cincinnati, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Purpose:
We are looking for an experienced Full-time Provider (Nurse Practitioner or Physician Assistant) to provide primary care to our patients in the Cincinnati, OH
region. You will apply medical techniques and principles under the supervision of a physician and you will care for a diverse set of patients with chronic diseases.
What You'll Do:
Provide high quality care to primary and palliative patients in and around Cincinnati, OH.
Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care
Effectively communicate with office staff and clinical operations across various internal platforms
Provide high quality, patient centered care to a panel of patients
Attend quarterly medical staff meetings
Develop impressions, diagnosis, and treatment plans
Foster trust and consult with patients, families, and caregivers during visits
Order diagnostic testing as medically necessary
Prescribe medications supplies and appropriate medically necessary interventions
What You'll Need:
Board Certified, with a valid NP or PA certification in the State of Ohio
Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose
Positive demeanor and strong people skills
Ability to confidently problem solve and operate independently
1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required)
What you'll get:
A flexible schedule - so you can see your patients during a schedule that works for you
Autonomy - so you can feel trusted to provide the best care possible.
Support - from our in-house clinical team with any requests or orders.
Growth - the opportunity to join our growing leadership team
Salary Range:
Full-time: $105,000 - $130,000+ (depending on experience and other incentives)
Providers are paid-per-visit
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Cleveland, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Purpose:
We are looking for an experienced Full-time Provider (Nurse Practitioner or Physician Assistant) to provide primary care to our patients in the Celveland, OH
region. You will apply medical techniques and principles under the supervision of a physician and you will care for a diverse set of patients with chronic diseases.
What You'll Do:
Provide high quality care to primary and palliative patients in and around Cleveland, OH.
Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care
Effectively communicate with office staff and clinical operations across various internal platforms
Provide high quality, patient centered care to a panel of patients
Attend quarterly medical staff meetings
Develop impressions, diagnosis, and treatment plans
Foster trust and consult with patients, families, and caregivers during visits
Order diagnostic testing as medically necessary
Prescribe medications supplies and appropriate medically necessary interventions
What You'll Need:
Board Certified, with a valid NP or PA certification in the State of Ohio
Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose
Positive demeanor and strong people skills
Ability to confidently problem solve and operate independently
1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required)
What you'll get:
A flexible schedule - so you can see your patients during a schedule that works for you
Autonomy - so you can feel trusted to provide the best care possible.
Support - from our in-house clinical team with any requests or orders.
Growth - the opportunity to join our growing leadership team
Salary Range:
Full-time: $105,000 - $130,000+ (depending on experience and other incentives)
Providers are paid-per-visit
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Chickasha, OK
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Purpose:
We are looking for an experienced Advanced Provider (Nurse Practitioner or Physician Assistant) to provide primary care to homebound and palliative care patients in the Chickasha, OK region on a part-time basis. You will apply medical techniques and principles under the supervision of a physician and you will care for a diverse set of patients with chronic diseases.
What You'll Do:
Provide high quality care to primary and palliative patients in and around Chickasha,OK
Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care.
Effectively communicate with office staff and clinical operations across various internal platforms
Provide high quality, patient centered care to a panel of patients
Develop impressions, diagnosis, and treatment plans
Foster trust and consult with patients, families, and caregivers during visits
Order diagnostic testing as medically necessary
Prescribe medications supplies and appropriate medically necessary interventions
What You'll Need:
Board Certified, with a valid NP or PA certification in the State of Oklahoma
Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose
Positive demeanor and strong people skills
Ability to confidently problem solve and operate independently
1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required)
What you'll get:
A flexible schedule - so you can see your patients during a schedule that works for you
Autonomy - so you can feel trusted to provide the best care possible.
Support - from our in-house clinical team with any requests or orders.
Growth - the opportunity to join our growing leadership team
Compensation:
$125,000+ (Total compensation which includes base salary plus additional incentives) (Full Time)
#tan
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Sandusky, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Purpose:
We are looking for an experienced Advanced Provider (Nurse Practitioner or Physician Assistant) to
join our team providing
provide
in-home
primary care to homebound and palliative care patients in the Sandusky, Ohio area on a
full-time
basis.
The successful candidate
will apply medical techniques and principles under the supervision of a physician
and to
provide
care
to
a diverse set of patients with chronic diseases
as part of a team
.
What You'll Do:
Provide high quality care to primary and palliative patients in and around Sandusky
, OH.
Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care.
Effectively communicate with office staff and clinical operations across various internal platforms
Develop
differential
,
diagnoses,
and treatment plans
Foster trust and consult with patients, families, and caregivers
Order diagnostic testing as medically necessary
Prescribe medications supplies and appropriate medically necessary interventions
What You'll Need:
Board Certified, with a valid NP or PA certification in the State of Ohio
Strong clinical skills with the ability to accurately and confidently
diagnose, assess and treat
Positive demeanor
, team player
with
strong people skills
Ability to confidently problem solve
1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required)
What
you'll
get:
Autonomy - so you can feel trusted to provide the best care possible.
Support - from our in-house clinical team with any requests or orders.
Growth - the opportunity to join our growing leadership team
Benefits – leading class benefits, including 401K Match, Paid Time Off, Paid Leave, Bonus
opportunities
Compensation:
$105,000- $145,000+ (depending on experience and other incentives) (full Time)
#pink
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Oklahoma City, OK
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Purpose:
We are looking for an experienced Advanced Provider (Nurse Practitioner or Physician Assistant) to provide primary care to homebound and palliative care patients in the Oklahoma City, OK (South Central Oklahoma Rural Corridor) region on a Full-time basis. You will apply medical techniques and principles under the supervision of a physician and you will care for a diverse set of patients with chronic diseases.
What You'll Do:
Provide high quality care to primary and palliative patients in and around Oklahoma City, ,OK (South Central Oklahoma Rural Corridor)
Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care.
Effectively communicate with office staff and clinical operations across various internal platforms
Provide high quality, patient centered care to a panel of patients
Develop impressions, diagnosis, and treatment plans
Foster trust and consult with patients, families, and caregivers during visits
Order diagnostic testing as medically necessary
Prescribe medications supplies and appropriate medically necessary interventions
What You'll Need:
Board Certified, with a valid NP or PA certification in the State of Oklahoma
Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose
Positive demeanor and strong people skills
Ability to confidently problem solve and operate independently
1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required)
What you'll get:
A flexible schedule - so you can see your patients during a schedule that works for you
Autonomy - so you can feel trusted to provide the best care possible.
Support - from our in-house clinical team with any requests or orders.
Growth - the opportunity to join our growing leadership team
Compensation:
$130,000+ (depending on experience and other incentives) (Full Time)
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you’ll be a strategic advisor to some of GitLab’s most important customers, helping them connect our DevSecOps platform to their business goals and realize meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting into a Senior Manager within our North America Customer Success organization, you’ll own a book of customers, act as their primary GitLab liaison for questions and escalations, and coordinate with Product Management, Engineering, Sales, Professional Services, and Support so customers can navigate complex technical and organizational challenges with confidence.
You’ll use your understanding of Git, software development lifecycles, and continuous integration, continuous deployment, and DevSecOps practices to help customers adopt best practices and stay current with new GitLab capabilities. In your first year, success looks like building strong, consultative relationships with key stakeholders, increasing adoption of the GitLab platform, and strengthening retention, growth, and customer satisfaction across your portfolio.
What you’ll do
Partner with customers to translate pre-sales command plans and desired business outcomes into actionable objectives and clear success criteria.
Guide customers on how to best use the GitLab platform, including common DevSecOps best practices, Git workflows, CI/CD, and adoption patterns.
Own a book of customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic and technical engagement.
Build and maintain Customer Success Plans, define critical goals and key performance indicators, and track progress with customers over time.
Act as the primary GitLab liaison for assigned accounts, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Provide hands-on technical enablement and onboarding, including education on new GitLab features, releases, and relevant use cases.
Program manage account escalations, ensuring root causes are understood, follow-up actions are owned, and stakeholders are informed.
Collaborate with Services and other internal teams to identify and recommend training, enablement, and maturity opportunities aligned to customer needs.
What you’ll bring
Practical understanding of Git, common branching strategies, and modern software development lifecycles.
Working knowledge of continuous integration, continuous deployment, and DevSecOps practices.
Experience partnering with customers to define business outcomes and translate them into actionable success plans, key goals, and measures.
Background in customer success, post-sales, or professional services roles focused on adoption, retention, and satisfaction.
Ability to manage a portfolio of customers, including handling escalations and coordinating across Support, Product Management, Sales, and Professional Services.
Strong communication, presentation, and organizational skills, with attention to detail and analytical thinking.
Experience planning and managing projects or initiatives in technical environments, including identifying training and enablement needs.
Alignment with GitLab’s values and interest in applying transferable skills from related roles or industries, with flexibility to travel as needed according to company policy.
About the team
We are part of GitLab’s Customer Success organization. Our mission is to help customers align the GitLab platform with their business objectives through hands-on technical enablement, driving adoption, utilization, and DevSecOps maturity while building strong, consultative relationships. As Customer Success Architects, we act as trusted advisors and key liaisons between customers and the broader GitLab ecosystem, collaborating closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide roadmaps, and navigate escalations. We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Who we want
This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Business Development Representative, Provider, you’ll report to the VP of Business Development and partner closer with our Provider team. You will own a critical component of Garner's provider go-to-market motion, owning initial outreach to targeted health system and provider partners, working in conjunction with the sales and marketing teams. This is a builder's seat: our outreach playbook is still being written, and the person in this role will help write it.
What you will do
Generate qualified meetings and pipeline for Garner’s Provider organization, while meeting or exceeding target BDR activity metrics
Work with and leverage sales teammates to develop targeted lists, call strategies, and messaging to drive opportunities
Utilize business and industry knowledge to research accounts, identify key targets, generate interest, identify compelling events, and develop accounts
Conduct high-level discovery conversation in target accounts
Manage, track and report on all activities using Salesforce
Contribute to the creation of a repeatable go-to-market playbook, providing feedback to the Product, Sales, and Account Management teams while continuously improving our messaging, targeting, and objection handling
What we're looking for
1 - 3 years relevant work experience, ideally in a fast paced selling environment
Positive and energetic phone skills, excellent listening skills and strong writing skills
Inbound and outbound calling experience
Proficient in Salesforce, Outreach, and ZoomInfo
Experience with healthcare a plus
A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics.
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The base salary for this position is $70,000 - $75,000. This position is also commission eligible. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
At 1Password, we want our Go-To-Market teams to have the best tools, data, and AI available. We're looking for a Staff GTM Engineer to join Revenue Operations and own the architecture, development, and operation of the AI applications, agents, and data pipelines across our sales, marketing, and customer success stack.
This is a hands-on, cross-functional engineering role. You'll write and ship production code, set the technical direction for AI in GTM, and bring engineering rigor to the work: architecture reviews, testing, CI/CD (Continuous Integration/Continuous Delivery), and observability. You'll work closely with operations, systems, analytics, engineering, and security teams to turn ideas into reliable services that help revenue teams work faster and smarter.
Reporting into the Senior Director, GTM Engineering, this role is a remote opportunity within Canada and the USA.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
• Bring 6 or more years of engineering experience, including ownership of production tools from initial design through deployment and ongoing operation.
• Work directly with GTM workflows and systems such as Salesforce, Clay, HubSpot, Outreach, Gong, and Gainsight, including their application programming interfaces (APIs) and data models.
• Build production agentic applications using prompt and context engineering, retrieval-augmented generation (RAG), vector databases, tool calling, evaluation frameworks, and observability.
• Translate business goals and pain points into clear technical requirements, explain tradeoffs in plain language, and collaborate effectively with non-technical GTM leaders and cross-functional partners.
• Write clean, tested, maintainable code and apply strong engineering practices, including version control, code review, debugging, and consistent coding standards.
• Deploy and operate production services on Amazon Web Services (AWS) or Google Cloud Platform (GCP), using containers or serverless infrastructure, infrastructure as code, continuous integration and continuous delivery (CI/CD), monitoring, and alerting.
• Use Structured Query Language (SQL) and data modeling to build reliable data pipelines between systems.
What you can expect:
- Ship AI into the revenue workflow: Design, build, and run production agents and services for lead scoring, enrichment, routing, summarization, and personalized outreach across GTM systems.
- Own the GTM technical roadmap: Partner with RevOps and GTM leaders to find and prioritize the use cases worth building, and make the build vs. buy and architecture calls behind them
- Build the platform others build on: Create shared APIs, integrations, and data pipelines that connect revenue systems, so each new use case ships faster than the last
- Make AI measurable and safe to change: Put evaluations, monitoring, and staged rollouts around every AI workflow, and partner with Security and IT to protect customer data
- Set the engineering bar for GTM: Establish standards for code review, linting, testing, CI/CD, and documentation. Mentor engineers and technical operators
- Run what you build: Join the on-call rotation for your systems and lead incident response and follow-up fixes
USA-based roles only: The annual base salary for this role is between $139,000 USD and $202,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $124,000 CAD and $180,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Salt Lake City, Utah, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking a skilled and motivated
L3 Cloud Services Engineer
to join our expanding Managed Services team. The ideal candidate will bring 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems. This role is instrumental in the administration, implementation, and ongoing support of Microsoft-based infrastructures, with a primary focus on Office 365, Microsoft 365, and Azure.
As a
L3 Cloud Services Engineer
, you’ll collaborate with our IT Service Desk to resolve complex technical issues, contribute to client onboarding processes, and deliver white-glove VIP support. You'll also play a key role in training new clients and maintaining a stable, secure IT environment.
This is a remote position with hybrid work as needed. We are currently hiring candidates who reside in the following states: Utah and Arizona
You will be required to participate in a rotational on-call schedule that includes overnights and weekends
This is a full-time position offering a competitive
salary
, full benefits, paid training, and performance-based bonuses.
Key Responsibilities
Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD)
Act as a Level 3 escalation for the IT Service Desk, resolving complex technical issues
Collaborate with Cloud Engineers and Architects to support and improve cloud infrastructure
Administer Windows Server environments (2019/2022/2025)
Deploy and manage Azure Virtual Desktop environments
Troubleshoot and manage Azure MFA, Conditional Access policies, and Exchange Online configurations
Assist with onboarding activities including technical assessments and new client training
Ensure accurate and thorough documentation of systems, procedures, and policies
Address post-project support tickets escalated by Level 2 and Level 3 operations teams
Maintain infrastructure integrity through proactive maintenance and compliance efforts
Lead or assist with client disaster recovery tests and associated documentation
Required Qualifications
5–8+ years of experience in Microsoft Windows-based systems administration and support
Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS
Hands-on experience managing and troubleshooting Office 365 and Azure AD
Experience with Azure AD Connect, hybrid environments, and access management
Proficiency with Exchange Online, including mail flow rules and retention policies
Working knowledge of Microsoft Cloud App Security, including alert response and configuration
Familiarity with the configuration and management of endpoints via Microsoft Intune and JAMF
Experience with multi-site Active Directory environments
Exposure to diverse hardware platforms (e.g., Cisco, Dell, IBM, HP, blade servers)
Solid understanding of core networking concepts and services (TCP/IP, DHCP/DNS, IIS)
Experience with file sharing technologies such as Azure Storage Accounts, Azure File shares, and DFS
Experience with the deployment and configuration of Azure Virtual Desktop
Excellent communication skills, with the ability to translate complex technical concepts to various business units
Self-motivated, with the willingness to go the extra mile
Preferred Qualifications
Knowledge of security policies, compliance standards, and server hardening best practices
Background in documenting builds, configurations, and support processes
Microsoft certifications (e.g., Azure Administrative Associate, AZ-104, Azure Solutions Architect, AZ-305) are a plus
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 3
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: Phoenix, Arizona
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking a skilled and motivated
L3 Cloud Services Engineer
to join our expanding Managed Services team. The ideal candidate will bring 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems. This role is instrumental in the administration, implementation, and ongoing support of Microsoft-based infrastructures, with a primary focus on Office 365, Microsoft 365, and Azure.
As a
L3 Cloud Services Engineer
, you’ll collaborate with our IT Service Desk to resolve complex technical issues, contribute to client onboarding processes, and deliver white-glove VIP support. You'll also play a key role in training new clients and maintaining a stable, secure IT environment.
This is a remote position with hybrid work as needed. We are currently hiring candidates who reside in the following states: Utah, Arizona, Colorado and Texas
You will be required to participate in a rotational on-call schedule that includes overnights and weekends
This is a full-time position offering a competitive
salary
, full benefits, paid training, and performance-based bonuses.
Key Responsibilities
Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD)
Act as a Level 3 escalation for the IT Service Desk, resolving complex technical issues
Collaborate with Cloud Engineers and Architects to support and improve cloud infrastructure
Administer Windows Server environments (2019/2022/2025)
Deploy and manage Azure Virtual Desktop environments
Troubleshoot and manage Azure MFA, Conditional Access policies, and Exchange Online configurations
Assist with onboarding activities including technical assessments and new client training
Ensure accurate and thorough documentation of systems, procedures, and policies
Address post-project support tickets escalated by Level 2 and Level 3 operations teams
Maintain infrastructure integrity through proactive maintenance and compliance efforts
Lead or assist with client disaster recovery tests and associated documentation
Required Qualifications
5–8+ years of experience in Microsoft Windows-based systems administration and support
Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS
Hands-on experience managing and troubleshooting Office 365 and Azure AD
Experience with Azure AD Connect, hybrid environments, and access management
Proficiency with Exchange Online, including mail flow rules and retention policies
Working knowledge of Microsoft Cloud App Security, including alert response and configuration
Familiarity with the configuration and management of endpoints via Microsoft Intune and JAMF
Experience with multi-site Active Directory environments
Exposure to diverse hardware platforms (e.g., Cisco, Dell, IBM, HP, blade servers)
Solid understanding of core networking concepts and services (TCP/IP, DHCP/DNS, IIS)
Experience with file sharing technologies such as Azure Storage Accounts, Azure File shares, and DFS
Experience with the deployment and configuration of Azure Virtual Desktop
Excellent communication skills, with the ability to translate complex technical concepts to various business units
Self-motivated, with the willingness to go the extra mile
Preferred Qualifications
Knowledge of security policies, compliance standards, and server hardening best practices
Background in documenting builds, configurations, and support processes
Microsoft certifications (e.g., Azure Administrative Associate, AZ-104, Azure Solutions Architect, AZ-305) are a plus
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 3
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: United States Remote
Workplace: Remote
ABOUT THE TEAM
At Mural, we're changing how teams collaborate, think, and make decisions together. Growth Marketing sits inside Product and owns how people discover Mural and decide to start. Paid is a core acquisition engine for the business, working across both our self-serve and sales-assisted motions. You will own it end to end and work closely with partners across Product, Marketing, and Sales to turn demand into teams that rely on Mural.
YOUR MISSION
You will own Mural's paid marketing end to end: the channels, the budget, and the results. Paid plays a role across the full funnel and supports the different ways Mural grows, from building early awareness to reaching people when they are ready to act. You will bring these efforts together into one connected program, lean on experimentation and measurement to learn what works, and help turn marketing investment into durable growth.
WHAT YOU'LL DO
- Own strategy, budget, execution, and reporting for paid across search, paid social, and video and display, running it as one connected program across the full funnel.
- You will own Mural’s paid marketing end to end, with a focus on generating efficient growth across self-serve acquisition and sales-assisted demand. Success will be measured by the quality and volume of activated users, qualified pipeline, and revenue generated from paid investment.
- Build and run a continuous experimentation program across audiences, creative, landing pages, and offers.
- Lead agency and vendor partners to execute and scale the program.
- Partner with our Data team on attribution and measurement to connect paid spend to real outcomes.
- Partner across Marketing and Web on messaging and the post-click experience.
- Set performance targets and expand the program into new regions and languages, including EMEA and APAC.
- Support account-based and demand generation programs in close partnership with the Sales and RevOps teams.
- Use AI in your daily workflow to move faster across keyword, creative, analysis, and reporting work, with a point of view on where AI is changing paid marketing.
WHAT YOU'LL BRING
- 5+ years of hands-on B2B digital and performance marketing, owning paid search, paid social, and video or display with real budget responsibility.
- A full funnel operator comfortable across both self-serve growth and sales-assisted demand. You have owned awareness and demand creation, not only bottom funnel capture, and can show how top of funnel and account-based work pay off downstream.
- You design and read clean tests across audiences, creative, and landing pages, and you know what to do with an inconclusive result.
- Comfort living in the performance data, with hands-on fluency in SQL, product analytics, and BI tools.
- A real point of view on measurement. You know where last-click falls short and have used holdouts, incrementally, or media mix testing to judge channels that do not attribute cleanly.
- Experience running paid inside a self-serve or freemium model, with a feel for how acquisition connects to activation and retention.
- A self-starter who is motivated and scrappy, thinks through problems, and brings innovative solutions in a high-growth environment.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: United States
What The Role Is
Babylist Media sells onsite and offsite advertising to the brands that growing families rely on. This role owns the supply side of that business: our Koddi ad stack, how onsite inventory is structured and served, how it's monetized, and how campaigns are distributed offsite. It's a new role. Until now, this work has been split across several people, and no one has owned it end to end. You'll report to the Director of Revenue Operations. You'll lead offsite media support and our outsourced onsite ad ops partner, and you'll still be hands-on in the ad server yourself.
Who You Are
You have sell-side experience
: you've worked at a publisher or retailer that owns and monetizes its inventory
You've administered an ad server hands-on
: line items, targeting, priorities and delivery rules, recently enough that you can still do it yourself
You understand ad server logic and its tradeoffs
: priority tiers, how competing demand is decided, pacing, frequency and fill. You can explain why a campaign under-delivered
You've owned yield
: eCPM, fill, sell-through and utilization, and you've turned those numbers into inventory and pricing decisions
You've built inventory frameworks
: capacity planning, allocation and prioritization rules, and controls that prevent overselling
You've led people and partners while still doing hands-on work
: you've set priorities for a team or vendor and held them to standards, and you still configure campaigns yourself when a launch needs it
Retail media experience is a big plus
: our inventory sits next to registry and shop purchases, and Koddi is a retail media platform
You have working knowledge of the broader stack: DSPs, SSPs, programmatic, identity and measurement
Experience moving a direct-sold, flat-fee business toward CPM or programmatic selling is a plus
Familiarity with paid social distribution (Meta, TikTok, Pinterest, YouTube) sold as a media product is a plus
You can explain a technical tradeoff to Sales, Product and Finance in plain language and get a decision
You're comfortable moving between strategy, vendor management and troubleshooting in the same week. Parts of the stack are still manual, and you'll be defining the playbook, not following one
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You'll Make an Impact
Assess the current stack in your first 90 days and deliver an ad-tech, inventory and yield roadmap
Own Koddi configuration, serving logic and delivery health across onsite placements: Registry, Feed, Shop and more
Set the inventory rules for capacity, allocation and prioritization, and partner with Revenue Systems so Boostr and Koddi enforce them
Increase eCPM, fill and utilization from the supply we already have
Stand up the outsourced onsite ad ops partner: SLAs, QA standards and escalation paths
Lead offsite distribution strategy across Meta, TikTok, YouTube, Pinterest and Babylist Connect
Build incident response so delivery issues are caught before they turn into make-goods
Own the roadmap from flat-fee sponsorships toward CPM-based selling and, over time, self-serve buying
Why This Role
We need a hands-on experienced owner of ad tech, inventory or yield. You'll define the function instead of inheriting someone else's playbook
The business is moving from flat-fee placements toward CPM and self-serve, and you'll own the roadmap that gets it there
You'll set the strategy and lead the execution team, and you'll still work in Koddi yourself. It's a player-coach role, not a desk job reviewing other people's work
The inventory is first-party and high-intent: expecting and new parents shopping on registry and in the shop
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$143,963.00
to $
192,062.00
with an annual bonus range of 20% to 25%
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Plano, Texas, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking a Product Manager to support AI/HPC cabling assemblies, bundled cabling products, and solution development for high-density data center infrastructure. The ideal candidate will help define, package, and commercialize scalable cabling solutions that support AI training clusters, GPU environments, high-performance computing fabrics, and hyperscale data center deployments.
This role is ideal for a product-minded leader with strong technical understanding of structured cabling, fiber and copper assemblies, bundled jumpers, trunk cabling, AOC/DAC solutions, and data center deployment requirements. The candidate will partner closely with sales, design, sourcing, project delivery team operations, vendors, and clients to translate market needs into practical product offerings, standardized configurations, pricing models, documentation, and deployment-ready solutions.
This is a full-time salaried position offering competitive compensation (commensurate with experience) comprehensive benefits, paid time off, paid training and performance-based bonuses.
This person should expect to be on-site at our Plano, TX office 5 days a week.
Key Responsibilities
Product Strategy & Roadmap
Own and maintain the roadmap for AI/HPC cabling assemblies, bundled jumper solutions, trunk cabling, and related physical-layer infrastructure offerings.
Translate customer, sales, engineering, and project delivery requirements into standardized product families, configurations, and solution packages.
Identify market needs and trends tied to GPU clusters, high-density fiber pathways, low-latency interconnects, scalable rack-to-rack connectivity, and repeatable data center deployments.
Develop business cases for new product offerings, including market opportunity, competitive positioning, target customers, pricing approach, and margin expectations.
Solution Development & Technical Enablement
Partner with design, operations, project delivery and vendor teams to define technical requirements for fiber, copper, AOC, DAC, MPO/MTP, bundled assemblies, labeling, packaging, testing, and quality control.
Support development of pre-configured and custom assembly solutions that reduce installation time, improve cable management, and support scalable AI/HPC deployment models.
Create product specifications, configuration guides, support ordering tool development, bill-of-material templates, application notes, and sales enablement content.
Ensure developed solutions account for pathway congestion, airflow, serviceability, labeling, port mapping, testing requirements, and future expansion.
Go-to-Market & Sales Support
Support sales teams with product positioning, customer presentations, proposal language, solution comparison, and value messaging for AI/HPC cabling opportunities.
Collaborate with client-facing teams to capture customer requirements and convert them into repeatable product and solution offerings.
Develop & support pricing frameworks, quoting guidance, and packaging strategies that support both standard catalog offerings and custom engineered solutions.
Provide technical and commercial support during pursuits, demos, solution reviews, and post-award handoff to execution teams.
Vendor, Sourcing & Lifecycle Management
Work with sourcing and vendor partners to qualify materials, assemblies, lead times, cost structures, manufacturing capabilities, and supply chain risks.
Maintain awareness of evolving AI/HPC infrastructure trends, including higher fiber counts, 400G/800G connectivity, high-density connectors, modular cabling systems, and GPU fabric requirements.
Track product performance, customer feedback, quality issues, demand patterns, and lifecycle changes to improve offerings over time.
Coordinate with operations to ensure solutions are practical to build, kit, label, ship, install, test, and support at scale.
Key Performance Indicators
Product roadmap execution: Delivers prioritized AI/HPC cabling product roadmap milestones on schedule, including new assemblies, bundled solutions, configuration standards, and supporting documentation.
New product and solution adoption: Tracks revenue, margin, quote volume, win rate, and customer adoption for newly launched cabling assemblies, bundled products, and solution packages.
Sales enablement effectiveness: Provides accurate product specifications, pricing guidance, proposal content, and sales tools that reduce response time and improve consistency across customer pursuits.
Standardization and repeatability: Increases use of standardized configurations, bills of material, labeling conventions, kitting methods, and deployment-ready solution packages across projects.
Operational readiness: Ensures products are practical to source, kit, label, package, ship, install, test, and support with minimal field disruption or rework.
Quality and issue resolution: Monitors product defects, labeling issues, configuration errors, installation concerns, returns, and customer feedback; drives corrective actions and continuous improvement.
Vendor and supply chain performance: Tracks vendor qualification, lead times, cost competitiveness, availability, and sourcing risk for custom and standard cabling assemblies.
Margin and commercial performance: Supports pricing discipline, cost visibility, and margin targets for catalog offerings, custom assemblies, bundled solutions, and project-specific product packages.
Customer and stakeholder satisfaction: Maintains strong alignment with sales, design, operations, sourcing, project delivery, vendors, and customers through responsive communication and clear ownership of product-related decisions.
Market and technology awareness: Regularly incorporates emerging AI/HPC infrastructure trends, connectivity standards, density requirements, and customer requirements into the product roadmap and solution strategy.
Required Qualifications
5-8 years
of experience in product management, solution development, technical sales, infrastructure operations, or related roles within data center, telecom, structured cabling, or technology infrastructure environments.
Strong understanding of fiber and copper cabling systems, including patch cords, trunks, bundled jumpers, MPO/MTP assemblies, AOC/DAC solutions, labeling, testing, and field deployment considerations.
Experience converting technical and customer requirements into product specifications, standard configurations, bills of material, and commercial offerings.
Ability to work cross-functionally with sales, engineering, sourcing, operations, vendors, and executive stakeholders.
Strong business acumen with the ability to support pricing, margin analysis, product positioning, competitive comparison, and go-to-market planning.
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and related product documentation tools.
Self-motivated, organized, and comfortable operating in a fast-paced environment with evolving customer and market requirements.
Preferred Qualifications
Experience with AI data center, GPU cluster, HPC, hyperscale, or high-density structured cabling deployments.
Familiarity with data center networking architectures, including leaf-spine designs, rack-to-rack connectivity, high-speed optical links, and low-latency infrastructure requirements.
Experience developing bundled, pre-terminated, modular, or kitted cabling solutions to improve deployment speed and reduce field installation risk.
Knowledge of industry standards and best practices such as BICSI, TIA, NEC, OSHA, and data center installation guidelines.
Experience working with manufacturers, distributors, OEM/ODM partners, or supply chain teams to source and qualify custom cabling assemblies.
Experience with Procore, CRM tools, ERP platforms, or product/catalog management systems.
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 3
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're looking for a Lead/Head of Transaction Monitoring (Enterprise) to own how Paysend detects suspicious activity across all products, corridors and payment methods, and to lead the TM Enterprise Program that modernises it.
Objective and Key Results
Objective (Q4 2026):
AI-Powered Enterprise Financial Crime: build scalable, risk-based transaction monitoring
Enterprise clients can submit legitimate transactions with minimal friction, suspicious transactions are correctly identified and declined, unnecessary RFIs are minimised, and transaction-monitoring performance is measurable and continuously optimised.
Metrics clearly separate client-generated risk, Financial Crime controls and downstream payout execution, so TM declines are not confused with prefunding, network or technical failures, and stages reconcile without double-counting.
Key Results you will be accountable for
% Confirmed Fraud Rate of Enterprise-Initiated Transactions:
Confirmed fraud transactions divided by total enterprise-initiated transactions, broken down by client, typology, transaction type and destination, and confirmed vs. suspected fraud. Gives clients an evidence-based view of the quality of the volume they submit.
% Legitimate Transaction Straight-Through Processing Rate:
Legitimate transactions processed without an RFI divided by total legitimate transactions submitted. The central measure of balance between risk protection and customer friction.
% Enterprise TM Decision Quality:
Combines confirmed-fraud prevention rate (stopped before payout), false-positive rate, and control coverage of material enterprise TM risks by documented, approved and tested controls.
% Enterprise TM Investigation Efficiency:
Median RFI time to resolution, % resolved within SLA, % with a clear documented decision, % outstanding beyond SLA, and RFI backlog and ageing.
What you will own
KRs and Initiatives:
Own and deliver the Enterprise TM KRs and Initiatives, from definition and prioritisation through delivery, measurement and reporting to senior leadership.
TM Enterprise Program:
Lead the TM Enterprise Program end to end: scope, roadmap, milestones, budget, dependencies, risks and governance.
TM framework:
Own the enterprise-wide TM framework: scenario and rule coverage, thresholds, risk-based calibration, model governance and the rule lifecycle (design, test, tune, retire).
Effectiveness and KPIs:
Own the KPI and MI framework for detection effectiveness, alert quality, false positives, SAR/STR conversion, alert volumes, SLAs and team productivity.
Regulatory assurance:
Ensure TM meets AML/CTF and regulatory expectations across all licensed jurisdictions, and own TM readiness for audits, regulator reviews and partner due diligence.
Team leadership:
Build, lead and develop a high-performing TM team spanning analysts, rule owners and data/automation specialists.
What you'll do
Define strategy and OKRs:
Set the enterprise TM strategy and multi-year roadmap, aligned to company OKRs and Paysend's financial crime risk appetite; translate it into measurable KRs and a prioritised initiative portfolio.
Drive delivery:
Lead initiative delivery as accountable owner: run planning, steering committees and status reporting; remove blockers, manage trade-offs and escalate material risks early.
Strengthen detection:
Oversee translation of typologies, risk assessments and regulatory change into detection scenarios and rules; ensure backtesting, simulation and impact measurement happen before release.
Optimise performance:
Drive tuning using alert, case and SAR feedback to improve catch rate and reduce noise, with clear trade-off thinking across risk, cost and customer friction.
Automate and scale:
Replace manual analysis and reporting with scalable pipelines and self-serve dashboards; apply advanced analytics and ML-based anomaly detection where they add value.
Collaborate:
Partner across the business:
Product and Engineering:
requirements, data needs, TM platform and rules-engine enhancements.
Compliance and MLRO:
policy alignment, risk assessments, regulatory reporting, audits and regulator engagement.
Network and Partners:
Visa and Mastercard program requirements, thresholds and monitoring; bank and partner due diligence.
Operations and Investigations:
alert-handling workflow, feedback loops, capacity and quality.
Data and Analytics:
data quality, lineage, model validation and reporting.
Govern and report:
Run the TM governance cadence: rule-change approvals, performance reviews, documented decisions and rationale, and regular reporting to senior management and committees.
Stay ahead of regulation:
Stay current on AML/CTF regulation, FATF guidance, PSD2/SCA and card scheme rules, and embed changes into controls and the roadmap.
Manage vendors and budget:
Manage vendor, tooling and budget for TM platforms, data sources and analytics.
What you'll need
Substantial experience in transaction monitoring and AML/financial crime, ideally in fintech, payments, money transfer or high-volume B2C, including leading a TM function or a large TM transformation.
Proven track record owning OKRs/KRs and delivering multi-stream programs or initiatives, with strong planning, prioritisation and senior stakeholder management.
Deep knowledge of TM scenario and rule design, tuning, threshold calibration, model governance and effectiveness testing, including backtesting and below-the-line testing.
Strong understanding of AML/CTF regulation and expectations (e.g., FCA, EU AMLD/AMLR, FATF) and experience supporting regulator and auditor reviews across multiple jurisdictions.
Solid grasp of fraud and financial crime typologies in cross-border payments, and awareness of emerging trends.
Working knowledge of Visa and Mastercard monitoring programs and payment methods (cards, tokenization, Apple Pay, Google Pay, A2A, wallets).
Data fluency: able to interrogate SQL/BI outputs, define KPIs and challenge analytical approaches; understanding of modern data platforms and automation.
Experience leading and developing teams, including hiring, coaching and building clear ownership models.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked.
Clear communication and documentation, able to explain risk and data-driven decisions to technical and non-technical stakeholders, including executives.
Nice to have
Experience with rules engines, decisioning platforms or TM vendor solutions (selection, implementation, migration).
Experience applying advanced anomaly detection (statistical, unsupervised or machine learning) to AML and fraud use cases, including model risk management.
Hands-on SQL/Python background and experience building BI dashboards (Looker, Tableau, Power BI or similar).
Familiarity with how financial crime operations run day to day, including case management and SAR/STR filing.
Relevant certifications such as ACAMS, ICA or equivalent.
What you'll achieve
First 3 months
Understand our products, corridors, TM framework, rules engine, data landscape and current KR/Initiative portfolio.
Assess current TM coverage, effectiveness and regulatory exposure; identify the highest-priority gaps.
Build relationships across Compliance, Product, Engineering, Network, Operations and Data.
Confirm the TM Enterprise Program plan, governance and a baselined KR scorecard.
By 6 months
Run the TM Enterprise Program on an agreed roadmap with clear ownership, milestones and steering cadence.
Launch a reliable KPI and MI suite for detection effectiveness, alert quality and team throughput.
Deliver the first material coverage and tuning improvements, with documented performance reviews.
Have the team structure and key hires in place.
By 12 months
Deliver the committed KRs and Initiatives, with measurable gains in detection effectiveness, false positive rate and operational efficiency.
Be the recognised owner of enterprise TM, with a clean audit and regulator-ready evidence trail.
Have introduced new detection approaches and automation that strengthen our compliance posture and scale with growth.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: New York, NY
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We’re looking for a Senior Director of Performance Marketing to lead the team that drives Duolingo’s paid user acquisition for Duolingo's mobile apps across 100+ markets and our language, chess, and math products. You’ll own the strategy, the budget, and the people, and you’ll be accountable for proving what our spend actually buys.
🧠 You will...
Lead and grow a team of performance marketers, including managers, and set a high bar for craft, rigor, and ownership
Own the global paid acquisition budget and portfolio across Google, Apple Search Ads, Meta, TikTok, AppLovin, DSPs, and China platforms, deciding where to scale, hold, or pull back as efficiency changes
Set the measurement standard for the team: incrementality testing, saturation modeling, and LTV and ROI frameworks that Finance trusts
Translate channel performance into annual and in year investment plans, and defend them with executive leadership
Build creative production that scales, combining agency, UGC, creator, and in house work with testing infrastructure that finds winners fast
Manage agency and ad tech partners, holding them accountable to goals, pacing, and quality
Flex spend with the organic calendar, including product launches, seasonal swings, and viral moments, in partnership with Social, Brand, and Country Marketing
Partner closely with Marketing Analytics, Finance, Product, Engineering, and Creative
✅ You have...
12+ years in performance marketing or paid UA with most experience on mobile apps, including 5+ years leading teams with managers reporting to you
A track record of owning a large, multichannel mobile acquisition budget at a top subscription or high engagement consumer app
Deep experience building and defending incrementality tests, saturation analysis, and LTV/ROAS models, not just reporting on them
The judgment and integrity to recommend cutting spend when returns don’t support it
Fluency with mobile attribution (MMPs, SKAN, privacy constrained measurement)
Experience partnering with Product and Engineering on measurement and attribution infrastructure, onboarding and landing experiences for paid users, and tests that connect acquisition to retention.
Clear, fast written communication, from channel tactics to executive and board level ROI discussions
⭐ Exceptional candidates will have...
Experience running UA in China or other walled garden ecosystems
Experience scaling creator or UGC programs alongside performance creative
Experience managing acquisition across multiple products or apps
A passion for Duolingo’s mission
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$236,800
—
$355,200 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Remote US; Remote Canada
Workplace: Remote
InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com.
As a Developer Advocate on our Developer Relations team within Marketing, you’ll make developers more productive and empowered by creating demos and technical content, giving talks, organizing meetups, and engaging with users online. You’ll represent InfluxData to the community and the community to InfluxData, working with Product and Engineering to align their efforts with what the community needs.
InfluxData is a company built by and for developers. The Developer Advocate on the Developer Relations team will be a leader who directly impacts our entire user community.
What you’ll be doing
- Become an authority on the InfluxDB platform, open source and commercial
- Help developers get started on InfluxDB and build their own solutions
- Establish a social media presence that represents InfluxData
- Encourage InfluxDB adoption through blogs, videos, and other content you create
- Be an active voice in Influx Community groups and Slack discussions
- Showcase InfluxData through regular talks at conferences, meetups, and online events
- Build and deliver technical training workshops on Influx software
- Support and empower our user community and reduce onboarding friction through code samples, debugging, direct partner engagement, prototypes and long-tail support channels (forums, office hours, blog posts, and more)
- Influence InfluxData’s product strategy as the developer’s advocate inside the company, working with Product Management, Engineering, PR, Marketing, Business Development, and other cross-functional teams
- Build relationships with technical experts and communities around other projects
What we’re looking for
- You’re a strong public speaker with experience presenting at conferences, meetups, or online events
- You have 2+ years of experience working with and supporting open source projects, developers, platforms, communities, or user groups
- You’ve built technology demos and examples that developers can follow
- You know software development and can learn new technologies and languages
Bonus points if you
- Have built and delivered technical training, both in person and online
- Have strong technical writing skills
- Have contributed code to open source projects
- Have hands-on experience with IoT and edge devices, protocols, and frameworks
- Have experience with Python, JavaScript, Java, or similar languages
- Have worked with or for database companies
Applications will be accepted on a rolling basis.
Interview Information:
Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.
We offer fantastic benefits for full time employees; in the US these include:
- Medical/dental/vision insurance with 100% coverage for employees
- Company contribution to your FSA
- Flexible Time Off - take the time you need
- Life Insurance, short and long term disability insurance
- 401(k)
- Wellness programs
- Annual professional development budget
- Financial planning and legal advice
Our Core Values
Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:
- We value each other
- We get stuff done
- We believe humility drives learning
- We embrace failure
- We are committed to open source
Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData.
InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law.
To view our Know Your Rights Poster click HERE https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.
InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.
Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.
США; Oklahoma is in the Central time zone and the other states are Eastern, so accurate time-zone handling is part of the job; Confirm phone numbers, appointment dates, and times, including the correct time zone, before finalizing each booking; Accurate records, with no time-zone or contact-information errors
cincinnati, OH
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, United States; We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success