Location: EMEA; Romania; Hungary; Bulgaria; Ireland; Slovakia; United Kingdom; Poland; Estonia; South Africa; Greece
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific region, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3
This is a one-year fixed-term contract that we anticipate ending in November 2027.
In this highly strategic and client-facing role, you’ll be the go-to expert for our customers, team members, and internal teams, shaping and optimizing our global benefits provisions across a diverse portfolio of international markets.
As a Senior Specialist, you operate with a high degree of autonomy and commercial acumen. You are the vital connector between our global benefits infrastructure, our internal teams, and our customers. You will balance strategic vendor management (maximizing coverage while minimizing costs) with deep internal and external enablement. You are an advisory benefits expert who loves translating complex provisions into accessible knowledge, hosting highly engaging AMAs, and leveraging modern AI tools to scale your impact on a worldwide scale.
Key Responsibilities
Strategic Vendor Management & Commercial Optimization
- Trend Monitoring: Actively monitor macro global benefits trends and multi-regional regulatory shifts to ensure our offerings remain competitive, compliant, and forward-thinking.
- Vendor Partnerships: Partner effectively with global, regional, and local benefits brokers and vendors, driving negotiations to maximize coverage provisions while aggressively minimizing costs.
- Governance & Performance: Source and implement new benefits vendors globally. Create robust vendor scorecards, establish tight feedback loops, and lead impactful Quarterly Business Reviews (QBRs) to ensure solid, high-performing partnerships.
Client-Facing Advisory & Escalation Support
- Complex Escalations: Resolve highly complex international benefits queries and escalations that cannot be handled asynchronously by first-line teams.
- Commercial Support: Join customer and team member calls, including pairing with the Sales team on high-value prospect calls, to confidently present, structure, and advise on our global benefits provisions.
- Cross-Functional Collaboration: Partner with Customer Support, Sales, Product, and Legal to problem-solve cross-border and country-specific benefits challenges with pragmatic, business-minded solutions.
Deep Enablement & Knowledge Management
- Self-Serve Architecture: Build, own, and maintain a robust global repository of guides, FAQs, and self-serve documentation detailing the intricacies of our international benefits portfolio.
- Internal Upskilling: Proactively train and upskill internal teams (Support, Sales, etc) to ensure they can confidently discuss multi-country benefits provisions with customers.
- Interactive Training: Lead high-impact webinars and host live AMA (Ask Me Anything) sessions focused on benefits education for both internal and external audiences worldwide.
Continuous Improvement & High Performance
- Workflow Optimization: Continuously audit and refine global benefits delivery workflows to reduce ticket response times and elevate overall service quality.
- AI & Automation Integration: Responsibly leverage AI and automation tools to streamline the generation, updating, and scaling of country-specific benefits documentation and processes (eg, renewals) across dozens of regions.
- Trend Analysis: Analyze recurring benefits ticket data to identify systemic friction points, proactively building preventative resources and product feedback loops.
Experience
- 6+ Years of Global Benefits Experience: Deep expertise in international benefits design, compliance, and vendor management with a strong track record of supporting both internal stakeholders and external corporate clients across multiple continents.
- True Cross-Country Expertise: Direct hands-on experience navigating nuanced benefits landscapes, statutory requirements, and local market norms across multiple global regions (e.g., AMER, EMEA, APAC, LATAM).
- Strong foundational knowledge of international fringe benefits tax (FBT) frameworks and how country-specific benefit choices impact employee and employer tax liabilities.
- Commercial & Solution-Oriented Mindset: Highly commercial in your ways of working; able to balance empathy for the end-user with rigorous cost management and business objectives.
- Exceptional Communication & Presentation Skills: A natural educator who can translate intricate, technical benefits terminology into clear, accessible advice—both in writing and when presenting live to clients or senior leaders.
- Stakeholder & Relationship Management: Proven success running QBRs, constructing vendor scorecards, and managing complex matrixed relationships across vendors, customers, and internal departments.
- Tech-Forward & AI-Literate: Digitally savvy with a strong curiosity for HR tech. Practical experience using AI tools to accelerate drafting, research, and data analysis is highly valued.
- Growth-Driven & Change-Ready: Thrives in a fast-paced, metrics-driven environment; comfortable navigating ambiguity and eager to move operations from reactive firefighting to proactive scaling.
- AI Implementation: Proven experience implementing AI tools or automated workflows specifically within a benefits, HR, or Ops function.
- Fast-Paced Environments: Background working in a fast-scaling startup or global tech environment.
- [BONUS] Additional Languages: Professional fluency in multiple languages is a strong plus.
- [BONUS] EOR Experience: Demonstrable experience working within or closely with an Employer of Record (EOR) model, navigating international benefits boundaries.
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
seniorTo create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3; EMEA
Location: St. Louis, MO
Position Summary:
The Field Engineer will serve as engineering support for our sales team assisting with construction management and after-sales field support. This role will require frequent travel to job sites throughout a specific territory but will be based at our sales office in St. Louis. The position will include both field and office work.
Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, troubleshooting, and application engineering processes etc.
Why Work for CaptiveAire?
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Mission: to provide the highest quality products and service to our users at the lowest possible price
Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos
What our employees have to say:
I can confidently say that I've never been part of a more focused company, working as one big team to achieve amazing success.
There is never a day you don’t learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve.
I love the mindset of continuous learning and pushing the bounds of your capabilities
and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.
One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I’m empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company.
CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted.
We are on the front lines, actively changing the landscape of the HVAC industry.
Learn more about CaptiveAire and our products
here
A Day in the Life:
This position will encompass a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.
Typical tasks include:
Estimated 50% to 75% of time spent in the field on job sites
Supporting installations and equipment start ups to ensure high quality outcomes and adherence to engineering principles
Handling complex troubleshooting issues
Customer service and coordination with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service
Primary Job Responsibilities:
A combination of being in the field working on job sites and data analysis and remote troubleshooting using building management system (travel required)
Product Support - Troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions
Maintain expert level knowledge of all CaptiveAire products
Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs
On site for construction trade coordination meetings and startups to ensure a good outcome
Review and analyze data gathered from installed equipment in order to make product improvements, utilizing our CASLink remote monitoring system
Use mechanical building design knowledge to review applications for customers and suggest improvements in operation
Perform 3
rd
party training for outside contractors on CaptiveAire products
Provide reports to Regional Manager as well as other teams on customer feedback/challenges, quality, product improvements/issues
Required skills:
0-5 yrs experience
4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
Hands on, technical internship/co-op experience is preferred
Must enjoy hands on product exposure
HVAC and/or electrical experience strongly preferred
Multi-tasking, problem solving and strong communication skills a must
If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
MUST BE A “GO GETTER”!
Must be able to travel for training
Benefits:
Medical, dental and vision insurance
Disability & life insurance based upon election of medical insurance
401k with employer match
Paid holidays
Paid time off (PTO) based upon tenure
Flexible spending account (FSA)
Tuition reimbursement, including for Professional Engineering (PE) License
Relocation assistance
Salary:
$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
#P1
LI-TL1
Location: Bangalore, India
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
India is one of Duolingo's most important growth markets. We've operated there for a while, but believe it has much more potential than we've realized so far. We're looking for a seasoned leader to own Duolingo's trajectory in India and build our business in the market. In addition to being a strategic, resourceful, high-influence generalist, we want someone with excellent product sense, built through leading or partnering closely with product teams at global consumer tech companies. You'll set the strategy, build and rally our team on the ground, and serve as India's bridge to our global teams and leaders.
Your success will be measured on Duolingo's core metrics: user growth and monetization. Like most leaders at Duolingo, you'll work in a matrix. Team members report into their functions, and you'll lead them as one cross-functional team focused on India. Instead of managing a market P&L, you'll spend your time on things that move these core metrics.
This role is based in our Bangalore office and reports to the Asia Business Lead. We welcome candidates already in India as well as those willing to relocate.
🧠 You will...
Be responsible for India's strategy and priorities, and accountable for results
Build and lead an India-based cross-functional team, as well as the culture and operating cadence that hold it together
Be the voice of India: bridge what's actually true in market and what our global leadership and teams understand about it, and translate company priorities into work that makes sense locally
Work closely with product teams to shape India-specific product and course improvements
Influence and align global, cross-functional teams to support the needs of India
✅ You have...
15+ years of experience in product, growth, or market leadership roles at global, high-growth technology companies
A track record across both the US and India, credible with leadership abroad and effective on the ground
Excellent product sense, particularly for how global products get adapted for markets like India
Excellent communication skills and the ability to influence without authority, and an understanding of how different stakeholders think
Experience working effectively with colleagues across different time zones and locations
A bias toward acting on what you see rather than waiting for someone else to prioritize it
Analytical and strategic, but also scrappy and willing to roll up your sleeves
Passion for language education, for building Duolingo's business in India, and appetite for a multi-year bet
⭐ Exceptional candidates will have…
Built a country team from near zero, including its culture and its credibility inside the company
Adapted an international product for users in developing markets, especially India
Fluency in one or more Indian languages beyond English
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
₹11,969,600
—
₹17,954,400 INR
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
🧠 You will...
Solve our most ambitious problems with the right tool for the task
Collaborate cross-functionally to bring your ideas to life in the product
Identify problems, prototype solutions, evaluate their return on investment, and then implement the best solution at scale to improve the lives of our millions of learners each day
Share your findings both within Duolingo as well as to the broader research community
✅ You have...
You have an Ph.D. in computer science or related technical field (or expect to by August 2027)
A portfolio of impactful work, in the form of (for example) publications, open-source projects, or AI internships
Ability to relocate to Pittsburgh, PA or New York, NY
A creative, interdisciplinary, and entrepreneurial approach to R&D
Strong debugging and critical thinking skills
❤️ Why you'll love working here...
Language learning opportunities
Catered in-house lunches and breakfast
Company-wide Hackathon
PTO and company holidays
Frequent company-wide dinners, monthly celebrations, social clubs, and so much more!
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$137,700
—
$186,300 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
We are a fintech start-up that has found product-market fit, and we are looking for a hands-on commercial leader to build and lead the sales function across our fintech and financial infrastructure businesses.
This is not a pure strategy, advisory, or executive role.
We are looking for a player-coach: someone who can define the sales direction, personally find and close early customers, build the sales process, and gradually develop a high-performing sales team.
The first stage of the role is deliberately hands-on.
Before scaling the team, you will be expected to understand the market from direct conversations, identify the right ICP, test the messaging and channels, and create a repeatable sales motion based on real opportunities.
Задачи:
— Personally sell and build the first pipeline: own a personal pipeline of qualified opportunities.
— Find, contact, qualify, negotiate with, and close early customers and strategic partners.
— Lead discovery calls, product conversations, commercial negotiations, and follow-ups.
— Work directly with founders, executives, fintech entrepreneurs, financial institutions, payment companies, and other senior decision-makers.
— Define and validate the ICP: identify the highest-potential customer segments for the company's products and services.
— Research markets, companies, decision-makers, buying triggers, and competitive alternatives.
— Define ICPs, personas, use cases, qualification criteria, and disqualifiers.
— Test which segments, geographies, products, and value propositions convert best.
— Bring market feedback to Product, Compliance, Operations, and Leadership.
— Build the sales process: design, together with marketing, the sales funnel from prospecting and qualification to proposal, negotiation, onboarding, and expansion.
— Create practical sales playbooks, messaging, qualification frameworks, and follow-up standards.
— Set up and maintain CRM discipline, pipeline stages, forecasting, and reporting.
— Track conversion, sales cycle, pipeline quality, and revenue metrics.
— Turn successful personal practices into repeatable processes for the future team.
— Lead outreach and go-to-market experiments: oversee inbound, outbound, partner, referral, and intro channels.
— Personally test cold outreach and help build a scalable outreach motion.
— Build and lead the sales team: hire, onboard, coach, and manage sales and business development team members as the function grows.
— Build a culture of ownership, disciplined follow-up, curiosity, and commercial accountability.
— Work cross-functionally to close and deliver deals: coordinate with Product, Compliance, Operations, Legal, and Finance to make deals executable.
— Ensure customer expectations are realistic and accurately translated into internal next steps.
Требования:
— Strong full-cycle B2B sales and business development experience with a complex product.
— Experience defining ICP, entering new markets, and testing acquisition channels.
— Hands-on experience with outbound / cold outreach, inbound qualification, partnerships, or referral channels.
— Background in fintech, payments, banking infrastructure, B2B SaaS, technology, or another complex B2B environment is strongly preferred.
— Ability to quickly understand the technical, regulatory, and commercial aspects of a product.
— Strong CRM, pipeline management, forecasting, and sales-process skills.
— Excellent English and Russian — confident communication with senior stakeholders.
— High ownership, commercial judgement, resilience, and willingness to do the work personally before scaling it through a team.
Условия:
— Можно работать удалённо.
— Зарплата в долларах.
This role is a strong fit if you:
— Enjoy building from zero and taking responsibility for commercial outcomes.
— Prefer evidence from real customer conversations over assumptions and presentations.
— Can switch between selling, analysing the market, improving the process, and coaching a teammate.
How to apply:
Send a message to @luzutu on Telegram.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a Senior Technical Program Manager.
Role Overview:
We are seeking a Senior Technical Program Manager to join a growing Security team, with a focus on program delivery, driving portfolio management and operating model practices for Backblaze.
Key Responsibilities:
Lead end-to-end planning and execution of enterprise programs from initiation through delivery
Communicate technical concepts and program status clearly to both technical teams and non-technical stakeholders
Develop and maintain detailed program plans, timelines, budgets, and resource allocation across multiple concurrent initiatives
Identify, track, and mitigate program risks and dependencies, escalating blockers to leadership with clear options and recommendations
Drive cross-functional coordination between engineering, product, legal, and third-party vendors to ensure security controls are implemented on schedule
Establish and report on program goals, dashboards, and status updates for executive and board-level audiences
Support incident response coordination, including post-incident reviews and follow-up action tracking
Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership
In partnership with other TPMs, participate in implementation of continuous cross-functional process improvement initiatives
Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience); Master's degree a plus
8+ years of technical program management experience
Strong understanding of program management methodologies.
Ability to adapt agile management principles to a variety of development environments
ScrumMaster certification a plus
Proven ability to manage multiple complex, cross-functional programs simultaneously in a fast-paced environment
Excellent written and verbal communication skills, with the ability to translate technical risk into business impact for executive audiences
Strong analytical and risk-assessment skills, with experience using program management and ticketing tools
Demonstrated ability to build trust and influence without direct authority across engineering, legal, and executive teams
High attention to detail, sound judgment under pressure, and comfort operating with ambiguity during active incidents
Experience with Atlassian & Google product suites a plus
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your
workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
To provide greater transparency to candidates, we share base pay ranges for all US- based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $130,000 - $150,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio- economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice
Location: Lisbon, Portugal
Joom is a global cross-border marketplace where millions can find anything they want at fair prices. Joom helps consumers to make shopping easy and entertaining and provides access to interesting and unique goods from around the world.
Joom is one of the key businesses of Joom Group, an international group of tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: JoomPro, the first and only end-to-end cross-border B2B marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
We’re looking for
an analyst
for
Order Experience
– the area responsible for the user experience from the moment an order is placed: payment and the user’s journey in the app after purchase.
Here, analytics directly affects both the user experience and the business economics: how easy it is to pay for a purchase, how quickly a customer’s issue gets resolved, and how much that resolution costs the company.
You’ll work with the Product, Payments, Billing, and Support teams: together with managers, engineers, support specialists, and the finance team, you’ll identify opportunities for improvement, test hypotheses, and see them through to implementation. To do this, we have a mature internal A/B testing platform, a set of MCP tools and AI agents for analytical tasks, high-quality data in BigQuery and Spark, and transparent data preparation processes built on Airflow and dbt.
This role is a great fit for someone who enjoys proactively proposing changes, taking part in setting priorities, and seeing the results of their work in the product and in business metrics.
Responsibilities
Improving checkout and the post-purchase experience.
Identifying the reasons that prevent users from completing payment, and testing hypotheses that make this journey simpler
Developing AI support.
Working with the team to improve AI Chat: finding scenarios for automation, and assessing the quality of user problem resolution and the impact on the business
Improving the support contact experience.
Researching the user journey from ticket creation to problem resolution, agent performance, and refund decision-making
Increasing operational efficiency.
Forecasting support workload, improving the automatic refund model, and finding opportunities to reduce costs while maintaining service quality
Designing and analyzing A/B tests.
Helping teams choose metrics and experiment designs, interpret results, and automate analysis.
Developing the metrics system.
Making payments, billing, and support metrics clear and useful for decision-making, and investigating changes and anomalies
Influencing team priorities.
Identifying growth opportunities, estimating the potential impact of initiatives, and helping decide where it’s worth investing time
Enabling teams to work with data independently.
Preparing data for AI tools and automating repetitive analysis so that colleagues can answer basic questions on their own
Requirements
Strong SQL and Python skills for data analysis and automation
A solid understanding of mathematical statistics and hands-on experience with A/B testing – from forming a hypothesis to drawing conclusions and making recommendations
Experience applying AI in analytical work: the ability to integrate it into everyday tasks, verify its outputs, and find new opportunities for automation
Independence and an interest in the business: the ability to dig into a problem, propose hypotheses, and connect analysis results to a specific decision
The ability to explain complex topics clearly to colleagues with different backgrounds — from engineers to support, finance, and legal specialists
The ability to manage work for multiple stakeholders: making priorities transparent, agreeing on scope and timelines, and justifiably deprioritizing less important tasks
Preferred
Experience in e-commerce, payments, support, or operations automation
Building your own AI tools and agents for data analysis
We offer
Compensation package: base salary and performance-based bonuses
Office-first: flexible hours with a possibility to work remotely 52 days per year
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
Relocation Support: full assistance for a smooth relocation for the employees and their family
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
Before applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX | Seattle, WA | Denver, CO
About the Department
The Deal Desk team is a critical component of the Finance function, acting as a strategic partner to the global Sales organization. We are responsible for partnering with sales to structure, negotiate, and close complex deals. We ensure that deals meet the requirements of "good business" while also keeping our customers' best interest in mind. We are committed to building a data-centric and AI-augmented Deal Desk that leverages predictive analytics and automated workflows to optimize pricing in real-time and automate routine approvals, allowing for deeper strategic focus.
About the Role
As a Deal Desk Manager, you will be the architect of our AI-driven deal desk, transitioning our sales process from manual workflows to an intelligent, automated engine that spans from initial scoping to final execution. By leveraging agentic workflows and automated data layers, the focus shifts to high-judgment architecture for non-standard enterprise deals. The objective is to serve as a high-influence "Sales Co-pilot," using AI-driven insights to maximize deal velocity and Long-Term Value (LTV) while relentlessly reducing friction through iterative process automation.
Responsibilities
Orchestrate Strategic Deal Architecture: Lead the structuring and execution of non-standard, high-value enterprise deals, providing high-judgment guidance that balances competitive differentiation with long-term business health.
Sales Co-pilot & Strategic Influence: Serve as a strategic partner to Sales leadership, utilizing AI-driven data to maximize deal velocity, improve LTV, and ensure discovery reflects true customer needs. Perform analysis on pricing and deal terms, leveraging AI insights to recommend "next best action" for deal structuring and margin optimization.
Curate and Tune AI Agents: Manage the enterprise deal approval ecosystem by tuning automated agents and models to ensure compliance and accuracy at scale.
Drive Process Iteration: Partner with cross-functional teams (Legal, Finance, Product) to build, streamline, and automate deal desk processes, architecting autonomous approval workflows and focusing on reducing field friction through relentless automation.
Champion AI & Automation Integration: Champion the integration of LLMs and generative AI tools to automate deal desk workflows, significantly reducing deal cycle times. Identify bottlenecks and implement AI-powered productivity solutions.
Desirable Skills, Knowledge, and Experience
6-8+ years of Deal Desk, FP&A, Revenue Operations, or similar experience, with a proven track record of supporting large-scale enterprise sales motions; 3+ years of deal desk experience preferred.
Financial & Sales Acumen: Solid understanding of SaaS metrics, pricing models, and financial concepts like ARR, Gross Margin, churn, and profitability. Experience with revenue recognition principles (e.g., ASC 606) is highly desirable. Experience selling software is a bonus.
Contract & Pricing Knowledge: Experience drafting and interpreting commercial contracts, with a focus on terms that impact revenue recognition and financial risk. Ability to analyze and recommend the best course of action for complex pricing and licensing situations.
Data & AI Literacy: Proficiency in leveraging agentic workflows and prompt engineering to scale influence, extract insights from large datasets, and automate repetitive operational tasks and internal documentation.
Algorithmic Thinking: The ability to understand and audit automated pricing models to ensure alignment with long-term company goals.
Strategic Influence: Demonstrated ability to navigate complex, cross-functional negotiations and make high-judgment decisions in fast-paced environments.
Process Design Mindset: A relentless focus on iterative automation and the ability to translate complex business policies into streamlined, automated logic.
Communication Excellence: Exceptional written and oral communication skills, capable of explaining complex deal structures and financial data to both technical and executive stakeholders.
Bonus Points
Experience in software sales or sales operations, providing a "boots on the ground" perspective of the sales cycle.
Deep knowledge of Cloud/SaaS infrastructure and the global cybersecurity competitive landscape.
If you're excited by fast-paced innovation, dedicated to driving global growth, and want to help build a better internet, we'd love to hear from you.
Application Deadline:
January 12, 2027
Compensation
Compensation may be adjusted depending on work location.
For Seattle based hires: Estimated annual salary of $147,000 - $202,000
For Denver based hires: Estimated annual salary of $134,000 - $184,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Задачи:
— Identify, attract and develop partnerships with international PSPs, banks, EMIs, acquirers and other financial institutions
— Develop and scale the payment infrastructure across existing and new markets
— Independently research new GEOs and identify the most relevant local payment methods
— Lead commercial negotiations and agree on mutually beneficial partnership terms
— Manage the full onboarding cycle of new payment partners, from initial outreach and negotiations through to integration and launch
— Independently enter new markets and build an effective network of payment partners
— Develop the payment infrastructure growth strategy together with senior management
— Collaborate closely with Product, Finance, Legal and Tech teams
— Monitor the market, competitors, emerging payment solutions and new business opportunities
— Drive KPI achievement and deliver measurable business results
Требования:
— 2+ years of experience in international payments, FinTech or the PSP industry
— Hands-on experience working with PSPs, payment platforms, acquirers, banks, EMIs or other financial institutions
— A strong personal network of professional contacts within the payments industry
— Deep understanding of international payments, acquiring and local payment methods
— Proven experience launching new markets and building a partner network from scratch
— Ability to independently identify and attract new payment partners
— Strong negotiation skills and experience communicating with C-level executives and senior management
— High level of ownership, initiative and result orientation
— Strong KPI-driven mindset and ability to deliver tangible business results
— Fluency in Russian
— English for international communication will be a strong advantage
Условия:
— Competitive salary + transparent bonus scheme
— Relocation package: flight tickets, accommodation for the first 2 weeks and visa support
— International projects and the opportunity to work with a global payment infrastructure
— A high level of autonomy and a real opportunity to influence business development
— Direct communication with senior management and fast decision-making
— Professional and career growth opportunities
ОфисseniorLimassol; 📍 Cyprus | Office (relocation provided); ✈️ Relocation package: flight tickets, accommodation for the first 2 weeks and visa support
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Technical Support Engineer 2
Ireland
on Twilio’s Voice, Platform Application & Segment teams (VSPA).
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
This position also includes rostering. Rosters will be of a 5 day work week, and could include one or both weekend days.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Leverage your experience with troubleshooting and resolving Quality of Service (QoS) issues.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Review internal knowledge to stay current on industry shifts and standards.
Assist your manager in process improvements by surfacing customer pain points to assist in process improvement.
This position will also require supporting our customers on holidays to ensure that our customer’s needs are met.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
2+ years of Technical Support Experience or similar relevant experience.
Full-Stack Javascript Tech Support experience with capabilities to troubleshoot server-side code (bonus would be either of: Node.js, C# or Java or python) and client-side code (JavaScript). React.js is a bonus.
A good understanding of Object-Oriented Programming (OOP) concepts.
Basic understanding of SQL and query-writing skills.
Good understanding of APIs, HTTP Protocol, and RESTful services.
Skills in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
Experience troubleshooting SIP, VoIP, and IP telephony issues.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums.
Ability to stand in the customer’s shoes and demonstrate dedication to the customer experience.
Excellent written and verbal communication skills.
Desired:
Bonus skills:
- Serverless (Lambda) experience.
- Expertise with both native and mobile applications is a great bonus.
- Having related experience in troubleshooting contact center products.
- Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Understanding of WebRTC is a plus.
Experience working collaboratively with team members in different geographic locations and time zones.
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Ability to influence and build effective working relationships with all levels of the organization.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Задачи:
— Развивать направление cross-border payments от идеи до масштабирования
— Строить payment product с нуля: vision, roadmap, delivery
— Работать с лицензированием и regulatory requirements (EU, Canada, Switzerland, UAE и др.)
— Взаимодействовать напрямую с engineering-командой (5–15 человек)
— Формировать PRD/BRD и управлять unit-экономикой
— Работать на стыке business / compliance / legal / engineering
Требования:
— уверенный опыт в B2B crypto/payments
— опыт запуска payment-продуктов с нуля
— хорошее понимание лицензионных и регуляторных требований в сфере платежей и криптовалют (ЕС, Канада, Швейцария, ОАЭ и др.)
— опыт прямой работы с небольшой технической командой, умение говорить с разработчиками на одном языке
— свободный английский
Условия:
- возможность строить продукт практически с нуля и влиять на стратегию компании
- работа в международной crypto среде с фокусом на реальные B2B-платежи
- небольшая сильная senior команда без бюрократии и лишних процессов
- конкурентный уровень компенсации в USD/EUR
- гибкий формат работы (удаленно по миру или в офисе в Лимассоле)
Location: Georgia - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
Mission
We are looking for a true leader who will manage DevOps and Infrastructure teams to improve, and maintain the technical infrastructure required to support the development, deployment, and operation of Smartcat.
This includes ensuring the availability, scalability, and reliability of staging and production environments, and defining and enforcing best SRE and DevOps practices.
Outcomes
Zero Incorrect Release-Related Production Issues:
Enforce rigorous CI/CD testing and reviews to eliminate release errors.
CI/CD and Staging Servers Availability at 99.9%:
Maintain robust staging infrastructure with minimal downtime, ensuring a 99.9% uptime.
Product Availability at 99.99%:
Implement resilient systems and procedures for near-perfect product uptime, with effective disaster recovery plans.
Decrease Lead time by accelerating CI/CD pipelines and environments
Build and manage a team of A+ players within the engineering organisation across different regions and time zones. You are expected to strengthen the hiring process, provide expert technical guidance, effective coaching, and career development for your team members
Requirements
3 years of experience leading a team in a fast-growing multinational IT business;
5 years of experience in DevOps and SRE, maintaining high-RPS (Requests Per Second) distributed products;
Utilize a data-driven approach. Ability to justify decisions using concrete metrics;
Can build relationships with neighboring teams, initiate and adhere to agreements, and act as an interface between your team and the environment;
Strong hands-on experience with DevOps practices (in a leading role), specifically in building complex CI/CD pipelines, implementing IaC (Infrastructure as Code), and realizing various deployment strategies;
Experience in implementing secure development environments;
Possess practical experience in developing and maintaining large scalable applications in the cloud (AWS, Azure, GCP);
Tech Stack
.Net Core, MongoDB, Vue 2/3, AWS, Kafka, ES, Gitlab CI, Prometheus, Victoria Metrics, Jaeger, k8s
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Portugal - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
Mission
We are looking for a true leader who will manage DevOps and Infrastructure teams to improve, and maintain the technical infrastructure required to support the development, deployment, and operation of Smartcat.
This includes ensuring the availability, scalability, and reliability of staging and production environments, and defining and enforcing best SRE and DevOps practices.
Outcomes
Zero Incorrect Release-Related Production Issues:
Enforce rigorous CI/CD testing and reviews to eliminate release errors.
CI/CD and Staging Servers Availability at 99.9%:
Maintain robust staging infrastructure with minimal downtime, ensuring a 99.9% uptime.
Product Availability at 99.99%:
Implement resilient systems and procedures for near-perfect product uptime, with effective disaster recovery plans.
Decrease Lead time by accelerating CI/CD pipelines and environments
Build and manage a team of A+ players within the engineering organisation across different regions and time zones. You are expected to strengthen the hiring process, provide expert technical guidance, effective coaching, and career development for your team members
Requirements
3 years of experience leading a team in a fast-growing multinational IT business;
5 years of experience in DevOps and SRE, maintaining high-RPS (Requests Per Second) distributed products;
Utilize a data-driven approach. Ability to justify decisions using concrete metrics;
Can build relationships with neighboring teams, initiate and adhere to agreements, and act as an interface between your team and the environment;
Strong hands-on experience with DevOps practices (in a leading role), specifically in building complex CI/CD pipelines, implementing IaC (Infrastructure as Code), and realizing various deployment strategies;
Experience in implementing secure development environments;
Possess practical experience in developing and maintaining large scalable applications in the cloud (AWS, Azure, GCP);
Tech Stack
.Net Core, MongoDB, Vue 2/3, AWS, Kafka, ES, Gitlab CI, Prometheus, Victoria Metrics, Jaeger, k8s
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Malta
This role is a key
component
of the security governance and assurance function within the InfoSec team.
The Wow
The role ensures security controls are defined and implemented by key partners across
Betsson
Group and includes
maintaining
a standard security control framework (ISO27001) captured in
Betsson’s
portfolio of security policies, procedures, and standards.
Ultimately, this
advisory role, carries the responsibility for all aspects of security governance,
risk
and compliance with a particular focus on security-related compliance and regulatory matters.
A taster of what you will be involved with:
Develop methods to monitor and measure security assurance and governance efforts.
Maintain and uphold system ISO27001 and PCI-DSS assurance accreditation materials.
Conduct technical security assessments of application, system or network, documenting the security posture and conformance to Betsson’s security control framework.
Partake in security configuration reviews to ensure applications, networks and systems are compliant with policies and standards.
Ensure policies, procedures, and standards are current whilst also developed, reviewed and updated periodically.
Interface with external auditors in preparation for novel gaming license applications, and during ISMS audits by providing supporting evidence and coordinating meetings as necessary.
Interface with various teams to manage information security related audits, findings and remediation actions.
Maintain, follow-up and communicate the Security Risk Register together with internal stakeholders.
Manage and maintain the Corrective Action Plan.
Coordinate and participate in Business Continuity Table-top exercises.
Participate in security due diligence assessments for new vendors or service providers.
Participate in the execution of a Security Awareness Programme.
Act as a central point of reference for all matters concerning Security Governance, Risk and Compliance and act as an ambassador for good security governance.
Additional responsibilities pertaining to security governance may be allocated at the discretion of the Security Governance Manager, in alignment with the evolving requirements of the organization
What we are looking for
3/4+ years’ progressive experience in Security, Governance, Risk, Compliance or related professional area
3/4+ years’ experience working with enterprise security risk management frameworks and processes (e.g., ISO2700X, NIST, Cloud Security Alliance)
3/4+ years’ experience in facilitating and conducting security assessments related to PCI-DSS, ISO27001, NIST 800-53 and Cybersecurity Framework audits
Strong verbal and written communication skills with the ability to articulate and interpret legal obligations and security requirements
Knowledge of business environments and service requirements, particularly in sectors like gaming or hospitality.
Experience working with cross functional, sourced, or matrixed teams
Proven ability to effectively prioritize and execute tasks in a high-pace environment
Familiarity with GRC systems and processes, strong organizational skills, and problem resolution abilities.
Experience in business systems and process planning
Project management skillset and a can-do attitude
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.
Challenge accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat.
What You Will Be Doing
Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment.
Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle.
Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts.
Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production.
Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred.
Who You Are
At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI).
Strong in SQL and Python, and with cloud data platforms (e.g. Databricks).
Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity.
Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus.
Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting.
A quantitative education (math, engineering, economics, or CS) and full working proficiency in English.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Bratislava
Workplace: hybrid
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
As a Software Engineer, you’ll help us push the boundaries of what legal tech can do. You’ll build web applications and core backend services that connect with AI models like GPT, Claude and Gemini.
Working at Filevine is a mix of solving real-world customer problems, owning features end to end and shaping how we build software at scale.
Key Responsibilities
Take ownership of features from idea → release → maintenance
Partner with Product to shape solutions before they’re built
Contribute to a codebase that stays stable, readable, and fun to work in
Build across the stack - UI, APIs, backend services (no “that’s not my part” energy)
Collaborate across teams to deliver on time without unnecessary drama
Review code thoughtfully and give feedback that helps the whole team level up
Requirements
1+ years building and shipping software products from start to release to maintenance
Experience contributing to projects and designing solutions that can scale with use
Comfortable working across the stack - more focused on solving problems than guarding territory
Thrives in a remote, collaborative environment: async communication, clear thinking, no ego
Able to work with operations and customer-facing teams to turn messy realities into clean solutions
Familiar with or open to using: Python, Typescript, React, Svelte, Kubernetes, AWS (we care more about engineering skill than specific tools)
Hybrid mode - 1 day per week in Bratislava office is required
Compensation starts at 4,000 EUR per month, with the final offer determined by the candidate’s seniority and experience.
This opportunity is for independent contractors and is not intended to establish an employment relationship. Contractors are responsible for their own taxes and compliance with applicable laws in their jurisdiction.
This role is open exclusively to candidates currently residing in, or willing to relocate to, Czechia or Slovakia with the legal right to work in these countries. Unfortunately, we are unable to consider applications from candidates based outside of these locations due to operational and regulatory requirements
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Location: Kuala Lumpur, Malaysia; Indonesia; Singapore
Workplace: fully
We're Osome
- an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems.
What to expect:
Intelligence builds the AI capabilities no single team at Osome should carry alone, and helps every other team ship AI well. It works in three modes. It
owns
cross-cutting capability. It
enables
product teams by pairing with their engineers, so the pattern transfers and the team runs it afterwards. It
incubates
only by exception: building inside another team's area when that team has no capacity, always with a written hand-back plan.
This is a hands-on PM role. You'll find problems by talking to end users, dig into the data in BigQuery and Postgres to prioritise, prototype cheaply before committing engineering effort, and ship small fixes yourself. You'll also be the team's main liaison with Operations.
At a glance
You'd own: client and agent assistants (e.g. Maria, our client-facing bot, and the workflows it runs), document and accounting intelligence (e.g. document recognition, AI accounts review, our XBRL agent), and the shared AI foundation (evaluation and safety, memory, Osome MCP and model choices).
You'd work with: five engineers, plus shared design and an analyst. Product teams across Osome and our operations teams are your customers.
The problem to solve: AI is spreading across our teams faster than shared standards are. Your job is to stop every team reinventing evaluation, safety and memory, while our core AI products keep improving quarter on quarter.
What you'll do:
Own the Intelligence roadmap, OKRs and delivery, with two or three big bets each quarter. You make the prioritisation calls, own the business outcome behind the backlog, and write the release notes when things ship.
Set the evaluation bar for AI across Osome: eval datasets, confidence thresholds, human-review sampling and go/no-go gates.
With our Security team, set the safety and data-handling bar for AI across Osome: escalation rules, pre-action checks on agents, fail-open vs fail-closed behaviour, privacy and retention, client data isolation, and provider governance (e.g. zero data retention agreements).
Define the success metrics for each AI product before it ships, then keep checking the data yourself after launch to see whether it's working. Brief the analyst on what to build, and review the result. Use that evidence to make model and provider calls, e.g. benchmark a new model against our own labelled documents before switching.
Break epics into clear stories and tasks that engineers can pick up without a meeting. Pair with product teams' engineers to build AI features, and define what "successfully handed over" means.
Be the team's liaison with Operations: run training and feedback rounds, collect baseline data, and drive adoption until the AI version beats the manual process.
Run a small research track: test new techniques and approaches (e.g. retrieval, memory or agent patterns) on our own problems, and write up what we should adopt and what we should skip.
Represent this team's priorities to senior stakeholders.
As the team grows, mentor other PMs and help manage them.
Who you are:
Evaluated against our PM capability framework. At the Senior PM level, that means:
Strategic impact:
you can define and drive a strategy spanning 12 months or more for a platform-style team whose customers are other teams, tied to a company-level goal such as gross margin.
Domain ownership:
you own the OKRs, roadmap and business outcome of a complex, ambiguous, cross-functional area. You understand applied LLM/ML products deeply (evaluation, retrieval, memory, agent safety), and can become credible in our accounting and operations domain within two quarters.
Collaboration:
you drive high adoption of new tools with operations teams, including the processes needed to run them. You build consensus among senior leaders with conflicting goals, and you can say no while leaving the stakeholder feeling heard.
Problem-solving:
you map ambiguous, system-level problems, and know when a rule, a classifier or an LLM is the right tool.
Execution:
you reliably ship complex, cross-functional launches involving Operations and other product teams. You prototype to de-risk before committing engineering time, and you spot risks early.
AI-literacy:
hands-on well beyond prompting. You build prototypes and ship small PRs with AI coding tools, build eval datasets and run model experiments, read traces, and judge where models fail.
Leadership:
you shape direction across teams you don't manage, improve how the team works, and are ready to mentor at least one other PM as a player-coach.
What you bring
AI/ML features shipped to production, with quality measured after launch (accuracy, coverage, deflection).
Experience building evaluation datasets and running model experiments: thresholds, go/no-go gates, human-in-the-loop decisions, and reading traces in an observability tool (we use Langfuse) to see where models fail.
Experience shipping AI features that handle sensitive or financial data, and deciding when they should escalate to a human or stop.
Daily use of AI coding tools (e.g. Claude Code, Codex, Cursor) to read code and ship small changes.
Strong SQL. You can pick the right metrics for a product and explain what you need to an analyst. Data modelling is not required.
Experience working directly with operations teams: running training, collecting feedback, and proving time saved against a manual baseline.
A track record of good calls under ambiguity, and of checking afterwards whether they were right.
(Nice to have) Setting company-wide safety and data-handling rules for AI: fail-open vs fail-closed policies, privacy and retention, and client data isolation, including knowing when a new AI vendor needs a security review before it sees any data.
(Nice to have) Bookkeeping or accounting literacy: enough double-entry, chart-of-accounts and GST/VAT knowledge to judge whether an AI accounts review or document check is right. Either a qualification or hands-on bookkeeping experience counts.
(Nice to have) Document AI/OCR in production: classifying or extracting invoices, bank statements and receipts, and the trade-offs between coverage, accuracy, confidence thresholds and cost.
(Nice to have) Agentic systems or MCP in production: agents or tools that take real actions, with permissions, human approval steps and multi-step evaluation.
Our Benefits
Multi-cultural environment to enhance your global perspective.
Learning opportunities and mentorship from peers and leaders.
Flexible working arrangement; Hybrid working arrangement
An agile working model focused on goals and performance.
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
Location: UAE
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We're looking for a highly motivated, self-starter Strategic Account Executive who is passionate about voice technology and how it is changing businesses. We don't just sell a product or custom-level solutions; we are partnering with our strategic enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology. In this role you will:
- Build and manage a growing portfolio of strategic enterprise accounts in the UAE to help ElevenLabs meet its revenue goals.
- Identify and develop high-value business opportunities that align with ElevenLabs' product offering and roadmap.
- Generate leads, negotiate complex contracts and close sales in collaboration with the Growth team.
- Be responsible for KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team.
Who you are
We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You'll strive with us if you:
- Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech.
- Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead.
- Are analytical, efficient, and strive on solving complex challenges with a first principles mindset.
- Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.
- Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.
What you bring
- Proven track record of meeting & exceeding sales targets in a fast-paced environment, selling into large and strategic enterprises in the UAE
- +10 years of previous experience in sales in a SaaS organisation, with experience managing strategic, complex, deal cycles.
- Extensive experience working in the UAE
- Expertise or willingness to learn everything about Voice AI industry and how ElevenLabs' solution can help.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization.
- A hybrid of customer & product-driven mentality that prioritises client impact, satisfaction & scale.
- The role is based in the UAE
- Plus: Proficiency in Arabic.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
США; Relocation assistance
Bangalore, India; Experience working effectively with colleagues across different time zones and locations
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Lisbon, Portugal; Relocation Support: full assistance for a smooth relocation for the employees and their family
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УдалённоRemote - Ireland; Experience working collaboratively with team members in different geographic locations and time zones
seniorGeorgia - Remote; Build and manage a team of A+ players within the engineering organisation across different regions and time zones
seniorPortugal - Remote; Build and manage a team of A+ players within the engineering organisation across different regions and time zones
seniorMalta
УдалённоseniorCyprus
ГибридBratislava; Unfortunately, we are unable to consider applications from candidates based outside of these locations due to operational and regulatory requirements