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Location: Madrid Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Paris Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Colombia Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Honduras Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Venezuela, Bolivarian Republic of Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Uruguay Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Brazil Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Mexico Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Argentina Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Chilca, Peru Be part of our story as a Coating Operator at our Cercado de Lima, Peru plant. Who we are? Bradken is a partner to the mining and resources sector and a leader in wear parts. At Bradken Lima (Linings S.A.) , we are consolidating our growth by offering a wide range of mining wear solutions for the South American market. Bradken’s 3,000-strong team is inclusive, diverse, and full of opportunities, with more than 100 professions and trades across 19 countries . What will your role be? As a Coating Operator within Bradken Lima (Linings S.A.)’s Production team, you will take on a technical, hands-on role in our fabrication shop. In this role, you will perform rubber lining on liners in line with current codes, specifications, and standards , ensuring work is carried out safely and efficiently . Key responsibilities: Perform all lining tasks required by the area lead, according to work orders . Laminate rubber on the mill and prepare mixes as needed to execute tasks. Communicate and work closely with Quality Control . Support general workshop requirements and maintain order and cleanliness . Maintain a safe work environment , complying with labor practices and health, safety, and environmental standards. Perform other duties as assigned. Requirements: Minimum education: High school. Employment certificate in a similar role. At least 1 year of experience in rubber lining. Knowledge of lining types, rubber milling/lamination, materials, metrology, calculations, quality control, and ability to read and interpret 2D/3D drawings. Operation of power tools (grinder, angle grinder, etc.). Skills & competencies: Ability to handle multiple tasks and tight deadlines . Ability to interpret technical information and instructions . Effective teamwork , with organization, planning, and attention to detail . Job location: Lima, Lima, Peru ( Cercado de Lima plant). Why join our team? We believe our people are our greatest asset . Keeping our team safe and healthy— physically and mentally —has always been our top priority. Bradken Lima (Linings S.A.) benefits: Safety-first culture. Statutory benefits from day one (health insurance, bonuses, CTS, paid holidays, and vacation). Professional development/training opportunities. Meal/food card. Career growth within a company with a global presence. If you’re interested in this position, please contact Gonzalo Zevallos at gzevallos@bradken.com . With 100 years of knowledge and experience, the future offers endless opportunities. Before starting employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing. We respectfully request no recruitment agency approaches. Bradken is an Equal Opportunity Employer; all hiring decisions are based on merit, competence, performance, and business needs.

Location: Birmingham, United States Position Summary The Process Engineer is responsible for the development and delivery of process engineering design packages on time, within budget, and to the highest standards of quality. This role requires technical excellence in process design and coordination, as well as the ability to interface with clients, lead design efforts, and support field execution. Ideal candidates will have broad industrial experience and the versatility to work across multiple sectors within a fast-paced, project-driven EPC environment. Key Responsibilities Promote a culture of safety, incorporating safety-related design principles into all process engineering work. Plan, organize, and oversee process engineering activities, ensuring quality, schedule adherence, and budget performance. Develop process design criteria, PFDs, P&IDs, mass and energy balances, and hydraulic calculations. Specify and size process equipment, prepare data sheets, and assist with bid package development and technical bid evaluations. Coordinate with clients to develop and clarify scope, design requirements, and technical expectations. Interface with project management, construction, and other disciplines (mechanical, electrical, civil, controls) to ensure integrated project delivery. Support estimating and proposal development, providing process scope, deliverables, and preliminary design data. Review vendor documents and reconcile against process design documentation for technical alignment. Perform and check engineering calculations, reports, and design studies to ensure accuracy and compliance with applicable codes and standards. Participate in HAZOPs, design reviews, and constructability sessions to ensure safe, operable, and maintainable designs. Provide field support during construction, startup, and commissioning, including troubleshooting and performance testing. Assist with process optimization and system reliability improvements based on operational feedback. Qualifications Bachelor’s degree in Chemical, Mechanical, or Process Engineering from an accredited institution (Master’s preferred). 5–30+ years of progressive process engineering experience on heavy industrial projects in EPC or plant environments. Demonstrated experience in PFD/P&ID development, heat and material balances, equipment specification, and process simulation. Strong familiarity with industry codes, standards, and safety regulations (ASME, API, NFPA, OSHA). Experience in pulp & paper, chemical, manufacturing, or power facilities strongly preferred. Proficiency with process simulation software (Aspen Plus, HYSYS, AFT Fathom/Arrow, etc.) and design tools (AutoCAD, SmartPlant P&ID, or MicroStation). Excellent communication and leadership skills with the ability to guide junior engineers and collaborate across disciplines. Professional Engineer (PE) registration preferred or ability to obtain. Willingness to travel for project-related activities as required. Compensation and Benefits Competitive compensation based on experience and project role. Full-time employees are eligible for comprehensive benefits, including health, dental, vision, 401(k), and paid time off. Contract roles available for senior professionals seeking project-based flexibility. Why Join Us Contribute to major design/build industrial projects that shape North America’s infrastructure. Join a team recognized for technical excellence, innovation, and construction integration. Thrive in a safety-first culture that values teamwork, accountability, and career development.

Location: Chilca, Peru Be part of our story as a Press Operator at our Cercado de Lima, Peru plant. Who we are? Bradken is a partner to the mining and resources sector and a leader in wear parts. At Bradken Lima (Linings S.A.) , we are consolidating our growth by offering a wide range of mining wear solutions for the South American market. Bradken’s 3,000-strong team is inclusive, diverse, and full of opportunities, with more than 100 professions and trades across 19 countries . What will your role be? As a Press Operator within Bradken Lima (Linings S.A.)’s Production team, you will take on a skilled, committed role in our fabrication shop. In this role, you will perform rubber liner pressing in line with current codes, specifications, and standards , ensuring work is carried out safely and efficiently . Key responsibilities: Perform all press activities required by the area lead, according to work orders . Laminate rubber on the mill and prepare mixes as needed to execute pressing. Communicate and work closely with Quality Control, Safety, and Maintenance . Support general workshop requirements and maintain order and cleanliness (5S) in your work area. Maintain a safe work environment , ensuring compliance with company labor practices and health, safety, and environmental standards. Perform other duties as assigned. Requirements: Minimum education: High school . Employment certificate in a similar role. At least 1 year of experience as a Press Operator . Desirable: knowledge of liner models to be pressed and rubber milling/lamination . Ability to read and interpret 2D/3D drawings . Knowledge of materials, metrology, calculations, and quality control . Ability to operate power tools (grinder, angle grinder, etc.). Skills & competencies: Ability to handle multiple tasks and tight deadlines. Ability to interpret technical information or instructions. Able to define problems, collect data, establish facts, and draw valid conclusions. Effective teamwork, with a strong work ethic, organization, planning, and attention to detail. Why join our team? We believe our people are our greatest asset . Keeping our team safe and healthy— physically and mentally —has always been our top priority. Bradken Lima (Linings S.A.) benefits: Be part of a company with a global footprint. Safety-first culture. Statutory benefits from day one (health insurance, bonuses, CTS, paid holidays, and vacation). Professional development/training opportunities. Meal/food card benefit. Career projection within a company with a global footprint. This position will be located in Lima, Lima, Peru. If you’re interested in this position, please contact Gonzalo Zevallos at gzevallos@bradken.com . With 100 years of knowledge and experience, the future offers endless opportunities. Before starting employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing. We respectfully request no recruitment agency approaches. Bradken is an Equal Opportunity Employer; all hiring decisions are based on merit, competence, performance, and business needs.

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Recruiting Coordinator (this is a contract with a potential to hire position) at Vercel, you will play a pivotal role in our talent acquisition process. You will work closely with our hiring managers and Recruiting team to ensure a seamless and efficient recruitment experience. Your responsibilities will include coordinating interviews, maintaining communication with candidates, utilizing recruiting software like Gem and Greenhouse, and providing exceptional support to our candidates and team. For this position, you need to be based in San Francisco and are willing to go into the office 3 times a week, especially during onsite interviews to help provide a white glove experience. What you'll do Collaborate with hiring teams to understand their recruiting needs and priorities. Schedule and coordinate interviews with candidates, hiring managers, and interviewers, ensuring a smooth and efficient process. Manage candidate communication and provide a positive candidate experience throughout the recruitment process. Utilize recruiting software such as Gem Scheduling and Greenhouse to track candidate progress and maintain accurate records. Assist in the preparation of job descriptions and job postings, ensuring they are clear and attractive to potential candidates. Assist in screening and reviewing candidate resumes and applications when needed. Help with sourcing candidates through various channels, including job boards, social media, and referrals when needed. Learn and adapt to our company's recruitment processes quickly. Provide general administrative support to the Recruiting team and participate in Recruiting initiatives as needed. What you need Based in San Francisco and can go into our office 3 times a week. Minimum of 2 years of experience as a Recruiting Coordinator or in a similar role. Previous experience in a SaaS or tech startup environment is highly preferred. Familiarity with the dynamics and pace of high-growth tech companies. Proficient in using recruiting software such as Greenhouse. Comfortable with applicant tracking systems (ATS) and candidate management tools. Basic understanding of HR databases and recruitment marketing tools. Strong interpersonal skills, with the ability to build relationships and trust with key stakeholders. Exceptional organizational skills, with a keen eye for detail. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Proven track record of managing and scheduling interviews seamlessly. Compensation & Benefits: Competitive compensation rate Medical, Dental, Vision Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. (FTE) We will provide you the tech you need to do your role The estimated annual cash salary for this role is $96,000.00 - $125,000.00. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Cádiz, Spain Overview Our client is establishing a new engineering site in the Cádiz region and is seeking an experienced Office Lead / General Manager to lead and develop this location. Your main tasks and responsibilities will include: Establishing and managing an engineering site in the Cádiz region. Actively integrating the site and team into the wider group and, in particular, the engineering organization. Responsibility for business planning, business results, and reporting, including monthly and annual profit and loss statements, to achieve company goals. Building, disciplining, and developing the local team, including coordinated project and personnel planning. (You will be supported by a tech team lead with many years of experience in the company’s products, who will provide technical guidance and leadership to the team.) Development of local growth strategies in cooperation with the parent company. Establishment of a regional network for the acquisition of new customers, orders, and funding opportunities. Requirements Skills to build an organization from scratch, manage its operations, and develop it. Motivation to apply these skills for our client’s organization in the Cádiz region. Degree in business or engineering with at least five years of management experience. Spanish nationality, or at least 10 years of residence in Spain Fluent in Spanish and English . High level of commitment, leadership skills, reliability, and excellent communication skills. A nautical background is not a prerequisite, but would be an advantage. Professional experience in the Spanish shipyard or marine environment is not a prerequisite, but would be an advantage. Knowledge of German would be an advantage.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As a Software Engineer on our Site Reliability team at Sierra, you will be responsible for defining and building the foundation of reliability, observability, and scalability across Sierra’s AI-driven infrastructure. You’ll partner closely with our core engineering and product teams to ensure our systems are highly available, efficient, and built for growth. - Own Sierra’s observability stack—monitoring, alerting, logging, and tracing—to give engineers clear visibility into system health and performance. - Partner with product and platform engineers to design systems that are reliable and scalable from day one—not as an afterthought. - Design and implement scalable, reliable, and secure cloud infrastructure (AWS) using Terraform and modern DevOps tooling. - Improve the reliability and scalability of our LLM deployments, ensuring robust, performant, and cost-effective operation. - Lead improvements to deployment pipelines, CI/CD tooling, and incident management processes to reduce downtime and response time. - Define the foundation of SRE practices at Sierra, influencing culture, tooling, and best practices across the engineering org. WHAT YOU'LL BRING - 5+ years of hands-on experience in Site Reliability or Infrastructure engineering roles for complex SaaS or cloud-based systems. - Experience designing for availability, scalability, and reliability at both infrastructure and application layers. - Deep experience with Terraform, AWS services, container orchestration, and cloud networking (including IAM and VPC architecture). - Strong background in observability systems (e.g., Prometheus, Grafana, Datadog, or similar). - Experience working with enterprise customers and familiarity with their compliance and networking needs along with integration patterns. - Comfortable working in fast-moving environments and collaborating across product, ML, and core engineering teams. - Degree in Computer Science or a related field, or equivalent professional experience. EVEN BETTER... - Experience with LLM infrastructure — optimizing inference performance, managing fine-tuned models, or large-scale model deployment. - Past experience in an early-stage startup environment, especially defining SRE culture and tooling from scratch. - Familiarity with incident management automation or self-healing infrastructure patterns. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Indonesia Workplace: hybrid Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users,  agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in  Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100  countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:Creatio is looking for a high-performing Enterprise Account Executive to help expand our footprint in Indonesia. This is an excellent opportunity for an experienced sales professional with a background in enterprise SaaS to drive strategic growth across top-tier organizations. As part of our regional team, you’llbe responsible for generating new business opportunities, managing the full sales cycle, and working closely with executive stakeholders. While you'll be supported by a collaborative global team, success in this role requires a self-starter mindset and strong ownership of your pipeline.  This position is based in Jakarta, Indonesia.  Responsibilities:Drive new customer acquisition and meet or exceed revenue targets.Build and maintain a healthy sales pipeline through proactive outreach and networking. Manage the full enterprise sales cycle, including prospecting, solution presentation, negotiation, and closing. Build strong relationships with VP and C-level stakeholders across business and IT functions. Deliver tailored demos and sales presentations to address specific customer needs. Maintain clear forecasting and reporting through CRM systems. Identify and nurture opportunities within existing accounts for expansion and growth. Requirements:Minimum 5 years of experience in enterprise SaaS sales with a strong individual quota track record.Proven success managing complex sales cycles and engaging executive-level buyers. Excellent communication, relationship-building, and negotiation skills. Strong understanding of enterprise sales methodologies and processes. Experience with CRM or BPM platforms would be a plus. Very good/communicative English and fluency in Bahasa (Indonesian). Based in Jakarta or open to regular in-person collaboration when needed. What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. Who We’re Looking For: Creatio is looking for a high-performing Enterprise Account Executive to help expand our footprint in Indonesia. This is an excellent opportunity for an experienced sales professional with a background in enterprise SaaS to drive strategic growth across top-tier organizations. As part of our regional team, you’llbe responsible for generating new business opportunities, managing the full sales cycle, and working closely with executive stakeholders. While you'll be supported by a collaborative global team, success in this role requires a self-starter mindset and strong ownership of your pipeline. This position is based in Jakarta, Indonesia. Responsibilities: Drive new customer acquisition and meet or exceed revenue targets. Build and maintain a healthy sales pipeline through proactive outreach and networking. Manage the full enterprise sales cycle, including prospecting, solution presentation, negotiation, and closing. Build strong relationships with VP and C-level stakeholders across business and IT functions. Deliver tailored demos and sales presentations to address specific customer needs. Maintain clear forecasting and reporting through CRM systems. Identify and nurture opportunities within existing accounts for expansion and growth. Requirements: Minimum 5 years of experience in enterprise SaaS sales with a strong individual quota track record. Proven success managing complex sales cycles and engaging executive-level buyers. Excellent communication, relationship-building, and negotiation skills. Strong understanding of enterprise sales methodologies and processes. Experience with CRM or BPM platforms would be a plus. Very good/communicative English and fluency in Bahasa (Indonesian). Based in Jakarta or open to regular in-person collaboration when needed. What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.