Location: Israel - Office - Tel Aviv
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Senior Product Manager will play a key role in the product life cycle with an emphasis on customer requirements, as well as generating and defining the product vision. The Senior Product Manager will work closely with multiple departments, including product management, engineering, UX/UI, sales, customer support, finance, and marketing, to ensure customer requirements are met.
This is an exciting opportunity to join a fast-growing, innovative company, be part of a strong team, and lead a product that solves a high-profile problem in the Cloud Security space. You will be joining the company’s product team and leading a significant domain.
Your Opportunity:
Own and lead the vision, strategy, and execution for the Cloud Threat Detection domain, driving end-to-end product development of threat detections and stories, AI risk assessment, eBPF agent, container runtime protection and more. to help customers reduce risk and achieve continuous cloud compliance
Engage directly with customers and prospects to gather insights, validate assumptions, and ensure product decisions align with real-world security challenges.
Collaborate cross-functionally with engineering, design, and research teams to deliver high-impact features and platform capabilities
Drive both inbound and outbound product efforts
Define product strategy and roadmap
What You'll Need:
8+ years of proven experience in product management, focused on cloud-native security domains such as threat detection and stories, AI risk assessment, eBPF agent, and container runtime protection.
Deep understanding of threat hunting, security orchestration, and public cloud environments (AWS, Azure, GCP, etc.), including security frameworks, key services, IAM concepts, and runtime protection.
Proven ability to define and execute product strategy—from customer discovery to roadmap planning and successful release.
Excellent English, both written and verbal, including great presentation skills
Bachelor’s degree in a technical field or equivalent practical experience
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
We are seeking a commercially-minded engineering leader to build and lead our Forward Deployed Engineering (FDE) New Business team. This role is pivotal in helping Fin scale its AI-first platform to the world’s most complex organizations.
You will own both the technical execution and the business value outcomes, ensuring that our high-stakes deployments result in tangible success for our customers.
About this Role
This role is both strategic and hands-on. You will lead a Forward Deployed Engineering team that focuses on winning complex, large deals and navigating ambiguous customer engagements.
Unlike traditional engineering management roles, this position demands high commercial fluency and a tight feedback loop with our R&D teams. You will collaborate closely with Sales, Solutions and Product to not only deliver customer transformation but also to translate field experience into sharp, actionable feedback that shapes our roadmap. You will be responsible for codifying what works in the field into tools and playbooks that create leverage for the wider organization.
What will I be doing?
Lead, coach, and nurture a high-performing FDE team while operating under pressure in high-stakes customer engagements.
Own end-to-end outcomes through clarity in communication, speed of execution, tight coordination, and technical quality.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities. We value leaders who are in the details, and “show, not tell”.
Support complex, seven-figure opportunities with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Codify successful deployments into reusable tools, playbooks, and inputs to the product roadmap, and create leverage for Fin and our customers.
Champion a customer-obsessed culture, noticing early indicators of success or failure in customer engagements and raising and correcting them with urgency.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs, evaluations and business value assessments.
Represent Fin and the FDE function externally through executive meetings and strategic events.
What skills do I need?
5+ years of technical experience in roles such as Software Engineer, Forward Deployed Engineer, Solutions Architect, Applied AI or related technical roles.
Having 3+ years of experience leading technical customer-facing teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Experience selling and deploying AI, data, or highly technical products in complex enterprise environments.
Comfortable with a problem space that is ambiguous in nature, and capable of translating that ambiguity into clear signals for Product and Engineering and for positive customer outcomes.
Ability to flex working hours to partner with global teams. Excellent communication and presentation skills.
This is a commercially fluent technical leader who can run enterprise deployments and shape how FDE operates at scale.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $252,000 - $280,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-HYBRID
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Bangalore, India; Remote, Australia; Remote, Canada; Remote, Israel; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an
Engineering Manager
, you’ll guide GitLab’s dedicated
Software Supply Chain Security (SSCS) Add-On
engineering team as it develops core capabilities including
Dependency Firewall, Build Provenance, Malicious Packages detection, and Artifact Signing
. This is a founding management role where you’ll help shape how the team works, partner closely with the Staff Backend Engineer, Product Manager, and SSCS stage management, and turn a defined roadmap into steady, high-quality delivery for enterprise customers with strict security and compliance needs. You’ll focus on developing the team, creating a healthy operating rhythm, and establishing predictable execution for the SSCS SKU.
You’ll join a product area where customers in regulated industries are already validating the need, and your work will help GitLab deliver software supply chain security features that customers can rely on. While technical credibility matters, your main focus will be growing a strong backend engineering team, enabling team members in their development, and creating the conditions for long-term delivery and quality.
What you’ll do
Guide
a backend engineering team building the SSCS Add-On across dependency enforcement, build provenance, malicious package detection, and artifact signing.
Be responsible for
Drive
engineering delivery for general availability milestones by aligning sequencing, scope, and dependencies with the Staff Backend Engineer and Product Manager.
Develop
the team by partnering with Talent Acquisition on sourcing, interview design, candidate evaluation, and hiring decisions.
Run
regular 1:1s, performance reviews, and career development conversations that enable growth and clear expectations.
Advance
engineering quality by monitoring cycle time, defect rates, and test coverage, and by addressing risks early.
Coordinate
quarterly planning and roadmap tradeoff discussions with SSCS stage leadership and Product.
Work with
Finance and other partners on headcount pacing and team planning as the Add-On scales.
Represent
the SSCS Add-On team within stage leadership discussions and help ensure strong communication across functions.
What you’ll bring
Over 3 years of experience guiding
backend product engineering teams in security, DevOps, or platform engineering environments.
Ability to hire and grow
backend or security engineers in distributed team environments, with practical understanding of the talent landscape for these roles.
Technical credibility
to contribute to architecture discussions involving package registries, CI/CD pipeline security, and signing infrastructure.
Experience managing
predictable delivery across multi-quarter product roadmaps and managing cross-team dependencies.
Comfort working
in an asynchronous, documentation-driven organization with clear written communication.
Familiarity with
supply chain security, artifact management, or compliance-focused product areas, or transferable experience from related domains.
Working knowledge of
concepts related to frameworks and ecosystems such as SLSA and Sigstore.
Ability to build credibility
with engineers, product partners, and customer-facing stakeholders through clear judgment, coaching, and teamwork.
About the team
The
SSCS Add-On team
is a product engineering team within GitLab’s
Software Supply Chain Security
stage. We work on key capabilities in the SSCS Add-On SKU and collaborate closely with product and engineering partners to deliver security features for customers operating in regulated environments. You’ll report to the SSCS Senior Engineering Manager and partner directly with the Staff Backend Engineer and Product Manager. As a distributed team working asynchronously across regions, we are focused on strong delivery practices, team health, and scaling the product area with clarity and accountability. For more on how related teams work, see
Team Handbook Page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
We are hiring a Software Engineer to build systems across Fraud, UIM (User & Identity Management), and Identity. This role sits at the intersection of security, risk decisioning, and product experience. You will help build detection and enforcement capabilities for fraud and account takeover, as well as the identity primitives that power authentication, authorization, and safe account access.
This work is deeply cross-functional. You will partner closely with Fraud Ops, Risk Strategy, Security, Product, and Data to ship improvements that are measurable in loss reduction, attack containment, and user experience.
WHAT YOU’LL DO
- Build and evolve backend services that detect and prevent fraud across multiple surfaces, including account access and money movement.
- Develop enforcement and response tooling that enables fast, safe actions such as identity locks, business locks, payment freezes, and other containment levers.
- Improve protections against account takeover (ATO), including risk-based step-ups, monitoring, and targeted friction controls (for example “under attack” style controls and MFA surge detection/alerting).
- Design and operate high-signal systems with strong observability: metrics, dashboards, alerting, and playbooks for incidents and fraud campaigns.
- Partner with UIM/Identity stakeholders to strengthen authentication and identity foundations (roles, permissions, identity state, and related platform primitives).
- Drive end-to-end delivery: technical design, implementation, rollout strategy, and iteration based on outcome metrics.
WHAT YOU’LL NEED
- 3+ years of software engineering experience (or equivalent).
- Strong backend engineering fundamentals (APIs, distributed systems, data modeling, reliability).
- Experience building data-informed detection or decisioning systems (rules engines, scoring, anomaly detection, or similar), or strong interest in learning in this domain.
- Proven ability to operate production systems: debugging, incident response, and improving on-call quality through instrumentation and automation.
- Strong cross-functional communication skills and comfort working with product and operations partners.
Nice to Have
- Experience in fraud, risk, identity, authentication, authorization, abuse prevention, or security engineering.
- Familiarity with payments rails, card transaction risk, or account security patterns.
- Experience building internal tools for operations teams (case management, investigation, enforcement workflows).
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Montreal
Workplace: onsite
ABOUT YOU
We are looking for a Technical Lead who is strategic, hands-on, and deeply committed to engineering excellence to join our engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead technical initiatives, shape architectural decisions, and mentor engineers while building scalable systems that power products used by game developers worldwide.
Strong leadership and technical expertise in backend engineering are essential, along with extensive experience in Go, distributed systems, and production-grade infrastructure. The ability to balance technical vision with business priorities—driving modernization efforts while maintaining delivery momentum—will be key to your success in this role.
If you're passionate about building high-performing engineering teams and love creating robust, scalable solutions that empower the gaming industry, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Initiate and lead discussions
on technical solutions and architecture.
Influence technical decision-making
and set standards for sound engineering practices.
Lead refactoring and modernization efforts
while maintaining delivery timelines.
Identify and prioritize technical debt
to ensure long-term codebase health.
Collaborate with product and engineering leads
to balance business goals with technical integrity.
Build and deliver end-to-end software solutions
in a fast-paced environment.
Take ownership of production issues
and define efficient triage and resolution processes.
Implement robust test coverage
and uphold strong code review standards.
Enhance developer experience
by improving tools, processes, and workflows.
Act as a
hands-on technical leader
who guides, mentors, and inspires the engineering team.
REQUIREMENTS
8+ years
of experience in software development.
2+ years
of experience working with
Go
.
2+ years
of experience as a
Technical Lead
.
Strong experience with
PostgreSQL
and/or
MySQL
.
Proficiency with
Git
,
Docker
,
Kubernetes
, and
Helm
.
Experience with messaging systems (
RabbitMQ
and/or
Kafka
).
Basic understanding of frontend frameworks (
React
and/or
Next.js
).
Basic knowledge of
cloud computing
(
Google Cloud Platform
preferred).
NICE TO HAVE
Experience building
scalable, secure Login-as-a-Service platforms
.
Deep understanding of
OAuth2
,
OIDC
,
SAML
,
JWT
, and
session/token management
.
Strong knowledge of
social login
,
SSO
, and
federated identity
.
Experience designing
multi-tenant identity systems
with isolation and configurability.
Experience delivering
developer-friendly APIs, SDKs, and integration documentation
.
Excellent English communication skills
- both technical and non-technical.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Technical Lead, we will conduct a background check that may include the following.
Criminal history check.
Employment verification.
Education verification.
Relevance to job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/ managing budgets /accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com
Location: Montreal
Workplace: onsite
ABOUT YOU
You will play a pivotal role in delivering high-impact software solutions across our platform. You bring curiosity, initiative, and a passion for clean, scalable systems. You collaborate effectively with teammates and cross-functional partners to design, build, and improve our technical stack. You’re hands-on, deeply engaged in the code, and consistently seeking better ways to solve complex engineering challenges.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Software Engineering & Problem Solving:
Build and ship reliable, secure, and scalable backend systems.
Own implementation from design to deployment, ensuring maintainability and performance.
Participate in architectural discussions and offer informed technical input.
Refactor legacy codebases to improve structure and efficiency while maintaining feature
continuity.
Drive production readiness by handling incident response, root cause analysis, and
observability improvements.
Technical Excellence:
Write clear, testable, and well-documented code, emphasizing quality and automation.
Contribute to a culture of engineering excellence through code reviews and design
discussions.
Advocate for sound software development practices and continuous improvement.
Collaboration & Impact:
Work closely with product managers, designers, and other engineers to align on objectives
and deliverables.
Contribute to technical scoping and estimation for features and infrastructure work.
Identify opportunities to reduce technical debt and improve the developer experience.
Qualifications & Skills
6+ years of professional experience in software engineering.
2+ years of hands-on experience with
Go (Golang
) in production environments.
Strong experience working with PostgreSQL and/or MySQL.
Proficient with containerization and orchestration tools: Docker, Kubernetes (K8s), and
Helm.
Familiarity with messaging systems like RabbitMQ or Kafka.
Comfortable using Git and CI/CD tooling in collaborative workflows.
Working knowledge of frontend technologies, especially React and/or
Next.js
.
Basic understanding of cloud platforms (GCP preferred).
Nice to Have:
Experience building scalable, secure Login-as-a-Service platforms.
Deep knowledge of OAuth2, OIDC, SAML, JWT, and session/token management.
Strong grasp of social login, SSO, and federated identity.
Designed multi-tenant identity systems with isolation and configurability.
Delivered developer-friendly APIs, SDKs, and integration documentation.
Strong English communicator, for both technical and non-technical topics.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Backend Engineer, we will conduct a background check that may include the following.
Criminal history check.
Employment verification.
Education verification.
Relevance to job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/ managing budgets /accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
The Opportunity
The
Research, Analytics & Data Science (RAD)
team turns insight into action. We uncover customer, product, and business insights and translate them into tools and decision systems embedded directly into GTM workflows.
AI has unlocked an entirely new generation of internal tools for our GTM teams. We’re evolving from static dashboards to LLM and agent-powered workflows that
do
the work: auto-researching accounts, summarizing prior interactions, drafting personalized outreach, flagging renewal risk, and assembling decks and docs - enabling Sales and Success to focus on high-value conversations.
The RAD team partners closely with GTM Systems to define problems, solutions, and measure impact - from prototype to production.
This is a high-ownership role for someone who thrives in ambiguity, is energized by solving complex real-world problems, and is motivated by seeing their work translate into tangible business impact.
What You’ll Do
Design, evaluate, and ship AI-powered internal tools
for GTM use cases - including account research & summaries, next-best-action recommendations, renewal propensity, pipeline risk detection, QBR/autobrief generation, and post-call summarization & follow-ups.
Work end-to-end:
Own the full lifecycle, from problem definition and data modeling to building production-ready tools, including writing Python backends and React frontends.
Prototype fast, ship to learn:
Rapidly build with users, then productionize quickly to iterate and deliver impact.
Instrument for adoption and outcomes:
Define success through real usage and measurable business impact (e.g., improved win rate, conversion, expansion).
Evangelize and enable:
Document playbooks, run enablement sessions, and help leaders operationalize new tooling across teams.
What You Bring
Proven track record of applied data science with measurable GTM impact - you’ve shipped models or tools that moved metrics like conversion, cycle time, or retention.
LLM/ML application experience - familiarity with RAG, prompt and tool design, vector search, evals and have leveraged AI for development.
Excellent SQL skills and fluency in Python or R, with experience applying analytical and statistical methods to business problems.
Experience with orchestration tools (e.g., DBT, Airflow) for deploying reliable data workflows.
Strong communication and empathy - ability to translate complex data concepts for non-technical stakeholders.
Collaborative
product mindset
- comfort working closely with Sales and Success teams to turn ambiguity into clear deliverables.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Sao Paulo, Brazil
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Workable technical problem-solving skills
Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues
Ability to describe issues concisely based on client feedback
Experience in customer service
Team player able to pass issues onto appropriate parties, or escalate when necessary
Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments
Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation
Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate, etc.) and ability to learn new tools as necessary
Qualifications & Skills:
Bachelor’s Degree
2+ years of experience
Experience within the video game industry
Ability to problem solve
Prior integration experience
Clear written and verbal communication skills
Strong customer service/interpersonal skills
General Integration knowledge
Must be able to immediately handle a significant workload and effectively prioritize projects with high degree of autonomy
Effective time management skills and excellent attention to detail
Proven track record of successfully managing multiple priorities including effectively prioritizing a significant workload
Need to understand specific client needs and problem solve appropriately
Nice to Have:
Multilingual proficiency
Experience with web or game programming (Unreal, Unity), or higher education in computer science
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Junior/Integration Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: London
Workplace: hybrid
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For: We are looking for a Solutions Consultant to support the development of the European region by providing technical expertise and experience to the team, customers, and partners. In this role you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.The role is based in London, United Kingdom.Responsibilities:Customer Oriented:Conduct key customer meetings with Sales Executives, offering technical expertise and support on product roadmap.Define vision and strategy for CRM and BPM opportunities, designing/configuring custom demos, presentations, training, and supportive materials.Deliver product demonstrations to key accounts, tailored to match customer expectations and needs.Assist in the production of RFPs and other proposals to clients.Design and deliver high-quality technical Proof of Concepts for prospective customers.Represent products to customers and at field events such as conferences, summits, seminars, etc.Partner Oriented:Communicate company vision to key prospect partners, aiding in their understanding of our product roadmap.Assist partners in defining sales strategies based on product specifics and capabilities.Company and Team-Oriented:Perform competitor analysis and provide feedback to R&D and Product teams, contributing to product development and Sales Enablement.Participate in defining deal-win strategies and region development strategies.Present technical and business aspects of proposed solutions to a C-Level audience.Requirements:Bachelor's degree in a related field.Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/ PaaS industry, with a proven track record of success in handling complex sales deals that involve scenarios such as custom POCs and demos.Experience with CRM / BPM / ERP / HCM systems, or No-Code/Low-Code Platforms.Technical depth to respond to all functional and technical elements of RFIs/RFPs.Demonstrated experience working closely with C-level managers on the client side, understanding their needs, and providing tailored solutions.In-depth knowledge of the European market dynamics, including industry trends, competitor landscape, and regulatory environment.Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly.Proven success in conveying customer requirements to Product Management teams.Strong analytical and strategic problem-solving skills, with the ability to think out of the box, identify opportunities and drive results.Willingness to travel as needed to meet with clients and attend industry events.Fluent English.Recent hands-on experience with programming within a modern web or enterprise development systems.Familiarity with production environments (application servers, web servers, databases).Will be a plus:Recent hands-on experience with programming within a modern web or enterprise development systems.Familiarity with production environments (application servers, web servers, databases).What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Who We’re Looking For
We are looking for a
Solutions Consultant
to support the development of the European region by providing technical expertise and experience to the team, customers, and partners.
In this role, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Responsibilities
Customer Oriented:
Conduct key customer meetings with Sales Executives, offering technical expertise and support on the product roadmap.
Define vision and strategy for CRM and BPM opportunities, designing/configuring custom demos, presentations, training, and supportive materials.
Deliver product demonstrations to key accounts, tailored to match customer expectations and needs.
Assist in the production of RFPs and other proposals to clients.
Design and deliver high-quality technical Proof of Concepts for prospective customers.
Represent products to customers and at field events such as conferences, summits, seminars, etc.
Partner Oriented:
Communicate the company vision to key prospect partners, aiding in their understanding of our product roadmap.
Assist partners in defining sales strategies based on product specifics and capabilities.
Company and Team-Oriented:
Perform competitor analysis and provide feedback to R&D and Product teams, contributing to product development and Sales Enablement.
Participate in defining deal-win strategies and region development strategies.
Present technical and business aspects of proposed solutions to a C-Level audience.
Requirements
Bachelor's degree in a related field.
Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/ PaaS industry, with a proven track record of success in handling complex sales deals that involve scenarios such as custom POCs and demos.
Experience with CRM / BPM / ERP / HCM systems, or No-Code/Low-Code Platforms.
Technical depth to respond to all functional and technical elements of RFIs/RFPs.
Demonstrated experience working closely with C-level managers on the client side, understanding their needs, and providing tailored solutions.
In-depth knowledge of the European market dynamics, including industry trends, competitor landscape, and regulatory environment.
Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly.
Proven success in conveying customer requirements to Product Management teams.
Strong analytical and strategic problem-solving skills, with the ability to think out of the box, identify opportunities and drive results.
Willingness to travel as needed to meet with clients and attend industry events.
Fluent English.
Recent hands-on experience with programming within modern web or enterprise development systems.
Familiarity with production environments (application servers, web servers, databases).
Will be a plus
Recent hands-on experience with programming within a modern web or enterprise development systems.
Familiarity with production environments (application servers, web servers, databases).
What you should expect from us
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Amsterdam, Netherlands; Berlin, Germany; London, United Kingdom; Madrid, Spain; Munich, Germany; Prague, Czech Republic; Warsaw, Poland
At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.
We just unveiled JetBrains Central, a platform for agent-driven software development that connects tools, agents, and infrastructure. It enables automated AI workflows to run, be monitored, and be managed across teams – with clear visibility into results, costs, and performance.
JetBrains Central provides three core capabilities:
Governance and control:
Policy enforcement, identity and access management, observability, auditability, and cost attribution for agent-driven work. Some of these functionalities are already available via the
JetBrains Central Console
.
Agent execution infrastructure:
Cloud agent runtimes and computation provisioning that allow agents to run reliably across development environments.
Agent optimization and context:
Shared semantic context across repositories and projects, enabling agents to access relevant knowledge, and task routing to the most appropriate models or tools.
Inside the Professional Services department, we are building a team of Forward Deployed Engineers to help our customers adopt AI-native development with JetBrains Central and enable JetBrains consulting partners to transform their customers’ AI-native software development lifecycle.
About the role
As a Principal Forward Deployed Engineer, you will work directly with early adopter customers to deploy JetBrains Central platform into complex enterprise environments and help them move from experimental AI usage to governed, scalable AI-native development.
You will act as a trusted advisor to customer engineering teams and consulting partners, while also mentoring other Forward Deployed Engineers and helping with complex deployments. In this role, you will help establish best practices for enterprise AI adoption and influence how organizations implement AI-driven software development.
This role is often a strong fit for engineers who have previously served as Principal or Staff Engineers, Heads of Engineering, CTOs, or Solutions Architects and who enjoy working directly with customers while staying deeply involved with complex technical systems.
This role combines consulting, architecture, and hands-on engineering. Your work in the field will directly influence how our platform evolves and how enterprises adopt AI-driven development.
You will work directly with the world’s most innovative companies — our client base includes 420 of the Fortune 500 — ensuring they maximize the value of their JetBrains investments.
What you’ll do
Deploy JetBrains Central platform into enterprise development environments, CI/CD systems, and internal developer platforms.
Help organizations transition from ad-hoc AI experimentation to governed AI-native development workflows.
Implement enterprise AI governance, including security policies, access management, and data privacy controls.
Enable observability for AI-driven development to help organizations understand their AI usage and its impact on productivity, as well as their code-generation patterns.
Design sustainable AI adoption strategies, including usage controls and cost visibility across multiple model providers.
Integrate our cloud-based agent execution layer, allowing AI agents to run securely and at scale.
Collaborate closely with JetBrains product teams to shape the platform based on real-world deployments and customer feedback.
Create delivery frameworks and train JetBrains partners to deliver the desired scope of service.
Mentor and support other Forward Deployed Engineers, sharing architectural expertise and helping to scale the team’s deployment practices.
You will thrive in this role if you are
A consultant at heart who can communicate effectively with both engineers and technical leadership.
Able to see the whole picture of the software development lifecycle across developer tools, infrastructure, APIs, and cloud systems.
Experienced at integrating complex software systems into enterprise environments.
Curious about the future of AI agents and AI-native software development.
Comfortable working with early adopters and overcoming ambiguous technical challenges.
Motivated to mentor other engineers and contribute to building a new technical discipline.
What you will bring
Experience in software-related projects, ideally in a customer-facing or consulting environment.
Familiarity with Java or Python.
Experience building or integrating developer platforms, infrastructure systems, or software solutions.
Familiarity with modern development workflows (CI/CD, developer environments, internal developer platforms, etc.).
Experience working directly with customers or technical stakeholders.
Strong problem-solving skills and the ability to operate in fast-evolving technical environments.
Ability and desire to travel to meet customers.
These would be a plus, but are not blockers
Experience with industry-specific solutions (fintech, telco, retail, etc.)
Experience with AI/LLM platforms, agent frameworks, or AI-assisted development tools.
Experience in solutions engineering, consulting, or forward-deployed engineering roles.
Familiarity with the JetBrains ecosystem or developer productivity tooling.
#LI-KP1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Brazil
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for an Area/Local Safety Officer Consultant for 12 months Contract with possibility of extension
to join one of our clients.
The Area Safety Officer is responsible for ensuring that the local operating company (LOC) Safety activities related to all products are managed in compliance with local regulations and company policies/procedures at a local, regional, and global levels and in accordance with any product vigilance agreements with third party business partners
.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts.
Main Job Tasks and Responsibilities:
Safety and PV System Management
Perform the quality check of the PV cases and ensure that the English translation has been properly performed.
Keep up to date a local tracker of the individual safety reports.
Be the subject matter expert at local level on the case management activities.
Closely follow the respect of the regulatory timelines of the submission of the safety reports to the local health authorities and communicate any potential delay to the appropriate teams.
Establish and maintain local indicators on the compliance of the safety reports submission.
Oversee the training of the local employees and the business partners. Maintain KPI and present them during regular team meetings.
Perform regulatory monitoring for impact on vigilance activities and responsibilities.
Perform reconciliation with other departments (distributors, third parties, vendors, and internal stakeholders).
Maintain oversight of proper identification of local literature articles for AE reporting as required.
Perform reporting/ submissions of safety reports/ updates/information (e.g., SAE, SUE, SUSARs, PSUR, RMP) to local health authorities and other Client departments as applicable.
Supporting Area Safety Lead in notifying local health authorities of any safety issues including SSI/ESI and Signals.
Maintain up-to-date knowledge of local requirements for pharmacovigilance, cosmetic and device vigilances including reporting requirements (for all applicable product classes in the territory) and collaborating with the global team to implement process changes required for identification of new requirements.
Record self-identified non-conformances and collaborating with the global team to investigate non-conformances while developing and implementing effective CAPAs.
Perform other agreed tasks assigned by manager
Perform document management and archiving as required
Procedural Document
Ensure current knowledge of all relevant company procedures and training.
Develop, update, and implement local procedures to ensure compliance with Clients global procedures and national requirements.
Audit & Inspection readiness
Support in local health authority inspections and audits conducted locally, including responding to queries during the conduct and collaborating with the global team to develop and implement CAPA (Corrective and Preventative Action) plans as applicable
PV contract management
Provide PV clauses to be included within local agreements and contribute to the PSMF with contracts-related information
Business Continuity
Ensure implementation of local business continuity plans (e.g., inspection readiness, AE reporting coverage)
Education and Experience:
Education: health care science professional or equivalent training
Significant training in data management with strong IT skills.
2-4 years of relevant experience (e.g. case data management, reconciliation manager, vigilance IT project manager…).
Fluent in English. French as a mother tongue.
Excellent communication skills and ability to work with cross-functional teams.
Rigor is a key skill for this mission.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Key words:
Area Safety Officer, Local Safety Officer, PV, QC, CAPA,QPPV
#LI-PB1
Location: United Kingdom
Role Title:
Self Employed Mortgage Advisor
Company:
CMME Mortgages & Protection Ltd (OneDome)
Join one of the fastest
-growing mortgage brokerage firms in the UK as a self-employed mortgage advisor.
Are you a high-performing mortgage advisor looking to maximize your revenue potential? Would you like to have a guaranteed payout when you retire or exit? Join us and become part of a top UK financial services firm!
CMME is an established, directly authorized mortgage brokerage firm based in Hampshire. We have been trading successfully since 2004 and are one of the largest mortgage brokerages in the UK. CMME became a part of the OneDome Group in 2023. OneDome Group owns two property listing websites;Onedome.com and Nethouseprices.com, as well as a wealth manager.
As a member of our team, you will have access to the following:
The highest pay-away rate in the market from a Directly Authorized company
Guaranteed exit value for your business when you retire
Access to our unique propositions like HomeBuyer Service (mortgage and conveyancing bundled together)
Our cutting-edge technology platform
Full compliance and marketing support
Connection to a large network of estate agency introducers
Help with business development
Mortgage admin support
What do we expect?
You have a strong track record as an employed or self-employed mortgage advisor
You are self-sufficient and have an ambition to grow
Sstrong sales skills
Client service is paramount for you
Strong communication skills
Self-motivated
Responsibilities:
To provide a mortgage advice service to clients.
Identify and contact potential clients.
Gather sufficient client information and identify client needs.
Analyse information gathered and undertake sufficient research to make suitable recommendations.
Complete all supporting documentation in an accurate manner.
Ensure that the level of service, as agreed with each client, is delivered in a timely manner.
Attain and maintain competent status as defined by the FCA and the firm.
Keep up to date with new products, technical or legislative changes within the marketplace.
Always comply with the Compliance and Training & Competence Schemes/Procedures of the firm.
Always comply with the requirements of the Financial Services and Markets Act 2000 and the FCA’s Principles, Rules and the Code of Practice for Approved Persons.
Maintain performance standards in accordance with those outlined in the Key Performance Indicators section of the firm’s Training & Competence scheme.
Via self-assessment and feedback, identify Continuing Professional Development (CPD) needs to maintain and enhance Competent status and undertake appropriate activity to meet those needs.
Salary: £100,000 – £120,000 / year
Location: Czech Republic
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Labeling Artwork Controller - Consultant
in
Czech Republic
for
12 months Contract
with
REMOTE
option with possibility of extension to join one of our consumer product clients.
Role Summary
The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision.
Key Responsibilities:
Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components.
Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies.
Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies.
Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects.
Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards.
Drive process improvements related to artwork development, approval workflows, and digital tools.
Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed.
Maintain artwork issue logs and attend escalation meetings to provide updates.
Identify inefficiencies and escalate to Hub Leads when required.
Participate in content lock meetings to ensure stakeholder alignment.
Manage Veraciti system-related issues and escalate appropriately.
Suggest and implement technology solutions for artwork and labeling processes.
Create, update, and maintain training documentation for systems and processes.
Supervise Artwork Controllers to ensure task completion and provide support during peak periods.
Onboard new hires on artwork management systems and end-to-end processes; conduct quarterly refreshers on best practices.
Provide guidance on escalation channels and support SMEs, Artwork Process Leads, Vendors, and Hub Leads with artwork production deployment.
Track and follow up on action items from cross-functional meetings.
Communicate project status, risks, and milestones consistently to stakeholders.
Attend regional project meetings (Kick-off, Overview, Alignment, Technical with Printer) and provide updates.
Share project insights for dashboards and analytics; contribute to KPI reviews and compliance initiatives.
Gather requirements for new regional jobs and assess resources requirements and provide job quotations when required.
Conduct design-to-press color management assessments and feasibility consultations.
Monitor and maintain regional project timelines and costs; anticipate and resolve roadblocks.
Address process and executional quality issues; support system and process improvements.
Manage ad-hoc artwork-related requests and cascade process/system communications.
Qualifications & Experience:
Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field;
10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management within consumer health,
pharmaceutical, or medical device industries.
Strong knowledge of global regulatory requirements for product labeling and packaging.
Proven ability to manage multiple projects and cross-functional teams in a deadline-driven environment.
Hands-on experience with PLM and electronic artwork systems (e.g., Agile, GLAMS, Loftware, Veraciti, Veeva).
Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro).
Familiarity with pre-press and print processes (CMYK, Pantone, dielines, bleed, etc.).
Skilled in proofreading tools (e.g., TVT, GlobalVision, InformCC) and regulatory content validation.
Six Sigma Green Belt certification or equivalent experience in continuous improvement.
Excellent communication, problem-solving, and organizational skills.
PMP certification or formal project management training is a plus.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Keywords
: Regulatory Affairs, Labeling, Artwork, packaging, consumer products
#LI-PR1 #LI-REMOTE #Manager #Contract
Location: Italy
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Labeling Artwork Controller - Consultant
in
Italy
for
12 months Contract
with
REMOTE
option with possibility of extension to join one of our consumer product clients.
Role Summary
The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision.
Key Responsibilities:
Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components.
Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies.
Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies.
Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects.
Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards.
Drive process improvements related to artwork development, approval workflows, and digital tools.
Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed.
Maintain artwork issue logs and attend escalation meetings to provide updates.
Identify inefficiencies and escalate to Hub Leads when required.
Participate in content lock meetings to ensure stakeholder alignment.
Manage Veraciti system-related issues and escalate appropriately.
Suggest and implement technology solutions for artwork and labeling processes.
Create, update, and maintain training documentation for systems and processes.
Supervise Artwork Controllers to ensure task completion and provide support during peak periods.
Onboard new hires on artwork management systems and end-to-end processes; conduct quarterly refreshers on best practices.
Provide guidance on escalation channels and support SMEs, Artwork Process Leads, Vendors, and Hub Leads with artwork production deployment.
Track and follow up on action items from cross-functional meetings.
Communicate project status, risks, and milestones consistently to stakeholders.
Attend regional project meetings (Kick-off, Overview, Alignment, Technical with Printer) and provide updates.
Share project insights for dashboards and analytics; contribute to KPI reviews and compliance initiatives.
Gather requirements for new regional jobs and assess resources requirements and provide job quotations when required.
Conduct design-to-press color management assessments and feasibility consultations.
Monitor and maintain regional project timelines and costs; anticipate and resolve roadblocks.
Address process and executional quality issues; support system and process improvements.
Manage ad-hoc artwork-related requests and cascade process/system communications.
Qualifications & Experience:
Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field;
10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management within consumer health,
pharmaceutical, or medical device industries.
Strong knowledge of global regulatory requirements for product labeling and packaging.
Proven ability to manage multiple projects and cross-functional teams in a deadline-driven environment.
Hands-on experience with PLM and electronic artwork systems (e.g., Agile, GLAMS, Loftware, Veraciti, Veeva).
Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro).
Familiarity with pre-press and print processes (CMYK, Pantone, dielines, bleed, etc.).
Skilled in proofreading tools (e.g., TVT, GlobalVision, InformCC) and regulatory content validation.
Six Sigma Green Belt certification or equivalent experience in continuous improvement.
Excellent communication, problem-solving, and organizational skills.
PMP certification or formal project management training is a plus.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Keywords
: Regulatory Affairs, Labeling, Artwork, packaging, consumer products
#LI-PR1 #LI-REMOTE #Manager #Contract
Location: Remote US
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location:
San Jose, CA (1 day in office) or Remote US
Annual salary:
$125,000 - $175,000 USD
(Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location)
Type:
Full Time
Reports to:
Director of Product Design
The Role
We are looking for a talented and motivated Senior Product Designer to own the design and user experience (UX) of Playground. This role will be critical in creating an engaging, family-friendly interface that enhances how users interact with Playground. You will collaborate closely with our product and engineering teams to design and iterate on experiences that support our mission to connect families through fun and physical activity. Using first principles thinking, you’ll be tirelessly seeking opportunities to improve the first-time user experience, the core browsing experience, and other features intended to engage and retain users.
Key Responsibilities
Lead the design process for the OS, focusing on user needs, usability, and delightful interactions for both kids and adults.
Design and prototype the UI/UX for our custom Android-based operating system, including navigation, settings, and play modes.
Design user-friendly web-based features that allow users to manage their Playground account off-device
Work closely with product leaders, engineers, and marketers to understand requirements, align on objectives, and deliver innovative design solutions.
Create wireframes, prototypes, and high-fidelity designs for new features. Collaborate with engineering to refine designs based on feedback and testing.
Work to build more consistent practice around team-wide customer empathy by participating in and leading research and testing
Conduct user research and usability testing to validate design decisions, identify pain points, and iterate on solutions.
Help build and maintain a consistent design language and design system for both the OS and web platforms.
Conduct regular audits and usability testing to ensure the design system meets user needs and maintains a high level of quality.
Advocate for the value and importance of a design system to stakeholders across the company.
Qualifications
Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related field.
8+ years of experience in product design, UI/UX design, or a similar role.
Experience with software development and the processes and practices associated with it.
Strong portfolio demonstrating experience in interaction design, visual design, and user experience, with a focus on consumer-facing digital products.
An eye for high-quality, well-crafted visual and interaction design.
Proficiency with design and prototyping tools such as Figma, Sketch or similar.
Strong leadership and communication skills, with the ability to articulate design decisions and advocate for user-centered design.
Ability to balance multiple projects and priorities in a fast-paced, dynamic environment.
A knack for figuring out ambiguous problems and shaping them into clear goals.
Passion for creating engaging experiences for families, children, and friends.
Nice To Have
Experience designing operating systems, or 10-foot UI experiences.
Experience conducting user research and usability testing.
Familiarity with designing for entertainment experiences with a library of content that is curated and editorialized.
Knowledge of design systems and creating reusable design components.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re seeking an experienced Director, Technical Revenue to join our Revenue Accounting team. In this role, you’ll lead complex ASC 606 assessments, develop clear and comprehensive technical revenue memos, and collaborate with cross-functional partners to determine the appropriate revenue treatment for new products, pricing models, and commercial arrangements.
You’ll play a meaningful role in shaping our revenue recognition policies and scaling our quote-to-cash systems as the business continues to grow.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own and evolve ASC 606 revenue policies for SaaS and consumption-based models, including credits, usage-based pricing, variable consideration, and contract modifications
Lead technical accounting research and author clear, decision-ready memos, policies, and playbooks (e.g., SSP frameworks, non-standard deal guidance)
Review complex enterprise and strategic contracts, advising Sales, Deal Desk, and Legal on structure, risk, and revenue implications
Define revenue recognition approaches for new products and offerings, including performance obligations, SSP, principal vs. agent considerations, and contract changes
Translate complex accounting guidance into practical recommendations and scalable processes for cross-functional partners
Partner with auditors to support revenue positions, including leading position papers, walkthroughs, and evidence strategies, while ensuring SOX-compliant controls
Build and develop a high-performing technical revenue team, coaching managers, and raising the bar on judgment, communication, and technical rigor
We'd love to hear from you if you have:
CPA certification with 12+ years of progressive accounting background, including deep expertise in technical revenue accounting under ASC 606
Strong command of US GAAP and SaaS revenue models, including multi-element arrangements, SSP, variable consideration, contract modifications, and usage-based pricing
Proven ability to evaluate complex contracts and determine appropriate revenue treatment across a range of scenarios
Track record of influencing and defending accounting positions with external auditors and senior stakeholders
Skilled at translating complex accounting concepts into clear, actionable guidance for non-accounting audiences
While not required, it’s an added plus if you also have:
Background in public accounting (e.g., Big 4) combined with in-house experience at a high-growth SaaS or technology company
Familiarity with consumption-based or usage-based revenue models at scale
Comfort operating in fast-paced environments with evolving products and business models
Experience leading managers and developing technical accounting talent
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Customer Success - Team Manager.
To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to support and drive our Customer Success teams regionally. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success management and an obvious passion for new technologies.
You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you will provide mentoring, coaching in post-sales account management and feedback to team members. You will play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. Comfortable dealing with ambiguity you will be equip to quickly adapt to change. Collaboration with other teams is also vital to this role to enhance the overall customer experience. Your key responsibility will be to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work in close collaboration with the Global Head of Customer Success to drive results.
We engage with a diverse customer base and follow a diverse set of motions to provide the appropriate and required level of focus for every customer. The successful candidate will be able to demonstrate the ability to pivot right across this customer base regardless of culture, location or focus.
Location:
This opportunity is available in the APAC region and is remote.
The role entails:
Strategic planning and analysis:
preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success.
Customer interactions and support to your team:
resolve escalated customer issues requiring expertise or intervention ensuring timely resolution.
Team management:
passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth.
Cross-functional collaboration:
collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board.
Documentation and reporting:
you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do.
What we are looking for in you
Excellent academic results at school and university
Bachelor’s or equivalent degree in Business, Communication or STEM subject
Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries
Track record of bringing exceptional Customer Success experience results
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem-solving and cross-team collaboration
Experience growing and developing a CSM team
Hands-on approach to using data to drive team activities and continuous improvement
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
Whilst English is our business language, proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, or French will be valued.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
seniorSan Francisco, California
Bangalore, India; Remote, Australia; Remote, Canada; Remote, Israel; Remote, United States
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