Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
We are seeking a commercially-minded engineering leader to build and lead our Forward Deployed Engineering (FDE) New Business team. This role is pivotal in helping Fin scale its AI-first platform to the world’s most complex organizations.
You will own both the technical execution and the business value outcomes, ensuring that our high-stakes deployments result in tangible success for our customers.
About this Role
This role is both strategic and hands-on. You will lead a Forward Deployed Engineering team that focuses on winning complex, large deals and navigating ambiguous customer engagements.
Unlike traditional engineering management roles, this position demands high commercial fluency and a tight feedback loop with our R&D teams. You will collaborate closely with Sales, Solutions and Product to not only deliver customer transformation but also to translate field experience into sharp, actionable feedback that shapes our roadmap. You will be responsible for codifying what works in the field into tools and playbooks that create leverage for the wider organization.
What will I be doing?
Lead, coach, and nurture a high-performing FDE team while operating under pressure in high-stakes customer engagements.
Own end-to-end outcomes through clarity in communication, speed of execution, tight coordination, and technical quality.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities. We value leaders who are in the details, and “show, not tell”.
Support complex, seven-figure opportunities with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Codify successful deployments into reusable tools, playbooks, and inputs to the product roadmap, and create leverage for Fin and our customers.
Champion a customer-obsessed culture, noticing early indicators of success or failure in customer engagements and raising and correcting them with urgency.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs, evaluations and business value assessments.
Represent Fin and the FDE function externally through executive meetings and strategic events.
What skills do I need?
5+ years of technical experience in roles such as Software Engineer, Forward Deployed Engineer, Solutions Architect, Applied AI or related technical roles.
Having 3+ years of experience leading technical customer-facing teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Experience selling and deploying AI, data, or highly technical products in complex enterprise environments.
Comfortable with a problem space that is ambiguous in nature, and capable of translating that ambiguity into clear signals for Product and Engineering and for positive customer outcomes.
Ability to flex working hours to partner with global teams. Excellent communication and presentation skills.
This is a commercially fluent technical leader who can run enterprise deployments and shape how FDE operates at scale.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $252,000 - $280,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-HYBRID
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
Technical Service Operations Lead (TSO Lead), Kuala Lumpur
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to have:
Experience in the gaming, payments, or fintech industry.
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
BENEFITS
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: Careers | Xsolla
Location: Bangalore, India; Remote, Australia; Remote, Canada; Remote, Israel; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an
Engineering Manager
, you’ll guide GitLab’s dedicated
Software Supply Chain Security (SSCS) Add-On
engineering team as it develops core capabilities including
Dependency Firewall, Build Provenance, Malicious Packages detection, and Artifact Signing
. This is a founding management role where you’ll help shape how the team works, partner closely with the Staff Backend Engineer, Product Manager, and SSCS stage management, and turn a defined roadmap into steady, high-quality delivery for enterprise customers with strict security and compliance needs. You’ll focus on developing the team, creating a healthy operating rhythm, and establishing predictable execution for the SSCS SKU.
You’ll join a product area where customers in regulated industries are already validating the need, and your work will help GitLab deliver software supply chain security features that customers can rely on. While technical credibility matters, your main focus will be growing a strong backend engineering team, enabling team members in their development, and creating the conditions for long-term delivery and quality.
What you’ll do
Guide
a backend engineering team building the SSCS Add-On across dependency enforcement, build provenance, malicious package detection, and artifact signing.
Be responsible for
Drive
engineering delivery for general availability milestones by aligning sequencing, scope, and dependencies with the Staff Backend Engineer and Product Manager.
Develop
the team by partnering with Talent Acquisition on sourcing, interview design, candidate evaluation, and hiring decisions.
Run
regular 1:1s, performance reviews, and career development conversations that enable growth and clear expectations.
Advance
engineering quality by monitoring cycle time, defect rates, and test coverage, and by addressing risks early.
Coordinate
quarterly planning and roadmap tradeoff discussions with SSCS stage leadership and Product.
Work with
Finance and other partners on headcount pacing and team planning as the Add-On scales.
Represent
the SSCS Add-On team within stage leadership discussions and help ensure strong communication across functions.
What you’ll bring
Over 3 years of experience guiding
backend product engineering teams in security, DevOps, or platform engineering environments.
Ability to hire and grow
backend or security engineers in distributed team environments, with practical understanding of the talent landscape for these roles.
Technical credibility
to contribute to architecture discussions involving package registries, CI/CD pipeline security, and signing infrastructure.
Experience managing
predictable delivery across multi-quarter product roadmaps and managing cross-team dependencies.
Comfort working
in an asynchronous, documentation-driven organization with clear written communication.
Familiarity with
supply chain security, artifact management, or compliance-focused product areas, or transferable experience from related domains.
Working knowledge of
concepts related to frameworks and ecosystems such as SLSA and Sigstore.
Ability to build credibility
with engineers, product partners, and customer-facing stakeholders through clear judgment, coaching, and teamwork.
About the team
The
SSCS Add-On team
is a product engineering team within GitLab’s
Software Supply Chain Security
stage. We work on key capabilities in the SSCS Add-On SKU and collaborate closely with product and engineering partners to deliver security features for customers operating in regulated environments. You’ll report to the SSCS Senior Engineering Manager and partner directly with the Staff Backend Engineer and Product Manager. As a distributed team working asynchronously across regions, we are focused on strong delivery practices, team health, and scaling the product area with clarity and accountability. For more on how related teams work, see
Team Handbook Page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
We are hiring a Software Engineer to build systems across Fraud, UIM (User & Identity Management), and Identity. This role sits at the intersection of security, risk decisioning, and product experience. You will help build detection and enforcement capabilities for fraud and account takeover, as well as the identity primitives that power authentication, authorization, and safe account access.
This work is deeply cross-functional. You will partner closely with Fraud Ops, Risk Strategy, Security, Product, and Data to ship improvements that are measurable in loss reduction, attack containment, and user experience.
WHAT YOU’LL DO
- Build and evolve backend services that detect and prevent fraud across multiple surfaces, including account access and money movement.
- Develop enforcement and response tooling that enables fast, safe actions such as identity locks, business locks, payment freezes, and other containment levers.
- Improve protections against account takeover (ATO), including risk-based step-ups, monitoring, and targeted friction controls (for example “under attack” style controls and MFA surge detection/alerting).
- Design and operate high-signal systems with strong observability: metrics, dashboards, alerting, and playbooks for incidents and fraud campaigns.
- Partner with UIM/Identity stakeholders to strengthen authentication and identity foundations (roles, permissions, identity state, and related platform primitives).
- Drive end-to-end delivery: technical design, implementation, rollout strategy, and iteration based on outcome metrics.
WHAT YOU’LL NEED
- 3+ years of software engineering experience (or equivalent).
- Strong backend engineering fundamentals (APIs, distributed systems, data modeling, reliability).
- Experience building data-informed detection or decisioning systems (rules engines, scoring, anomaly detection, or similar), or strong interest in learning in this domain.
- Proven ability to operate production systems: debugging, incident response, and improving on-call quality through instrumentation and automation.
- Strong cross-functional communication skills and comfort working with product and operations partners.
Nice to Have
- Experience in fraud, risk, identity, authentication, authorization, abuse prevention, or security engineering.
- Familiarity with payments rails, card transaction risk, or account security patterns.
- Experience building internal tools for operations teams (case management, investigation, enforcement workflows).
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Anthropic Platform Org’s mission is to help builders build. Our vision is to be the premier platform for businesses to transform themselves and their products with AI. This org is responsible for our APIs, self-serve developer experience, multi-cloud integrations, and agentic infrastructure. We serve a wide array of users from startups to large scale enterprises.
The platform team is comprised of three key areas:
Enterprise fabric
– where we are building multi-cloud integrations at extreme scale across our entire stack to meet businesses wherever they are and in the most demanding of requirements.
Frontier capabilities
– where we are building developer experiences and features that enable users to get the most out of the model and build at the very frontier of intelligence.
Agentic platform
– where we are inventing the next generation of agentic infrastructure for production-grade use and building new products to enable businesses to solve problems with agents.
Responsibilities:
Customer Understanding & Advocacy
Deeply engage with enterprise developers and technical leaders to understand their integration needs and pain points
Run regular feedback sessions and technical reviews with key enterprise customers
Build strong relationships with enterprise development teams to understand their workflows and challenges
Transform customer insights into actionable product requirements and priorities
Product Strategy & Vision
Define and execute the enterprise API strategy, balancing security requirements with developer experience
Develop a clear roadmap for enterprise API features including authentication, rate limiting, and compliance capabilities
Identify and prioritize key enterprise integration patterns that drive organizational value
Enterprise API Development
Partner with engineering to build enterprise-grade API features, security controls, and deployment tools
Design and implement enterprise integration frameworks and SDKs for common enterprise systems
Drive development of industry-specific API features and compliance capabilities
Cross-functional Leadership
Partner with sales and customer success to understand enterprise requirements and support technical evaluations
Work closely with security and compliance teams to meet enterprise standards
Collaborate with platform teams on API architecture and scalability
Engage with marketing to develop enterprise API positioning and technical materials
Minimum Qualifications
You may be a good fit if you:
Have built or shipped products
with
a hyperscaler as a partner — you know how to align goals and deliver impact across that boundary.
Have owned a revenue number, a margin target, or a channel P&L — not just a product roadmap.
Operate with high autonomy in ambiguous, fast-moving environments.
Are an excellent written communicator and able to drive clarity out of complexity.
Excel at cross-company stakeholder management and can build trusted relationships at every layer of an organization.
Preferred Qualifications
Strong candidates may also have:
Have 10+ years of experience in high-scale, high-reliability developer-facing software.
Have 5+ years of product management experience.
Experience as a founder, GM, or early-stage operator where you owned commercial outcomes, not just product outputs.
Direct experience as a PM at AWS, GCP, or Azure — or at an ISV that ships through one of their marketplaces.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, United Kingdom
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt’s AdTech & Promotions team is building the systems that power how restaurants and brands grow on our platform. From campaign creation to optimization and forecasting, we develop tools that help advertisers make smarter decisions and drive measurable results. As we expand our offering, we are investing in new capabilities that combine real-time data, scalable systems, and intuitive user experiences to unlock the next phase of growth.
We’re looking for a
Staff Engineer
to join the Wolt AdTech & Promotions organization, who can drive technical direction across this space and help us build reliable, scalable systems that directly impact revenue and advertiser success.
What you’ll be doing
Drive the technical vision and architecture for Wolt’s AdTech and Promotions platforms, ensuring they are scalable, reliable, and high-performing.
Provide technical leadership across multiple teams and projects, bringing architectural consistency to complex, large-scale systems.
Work across the
end-to-end domain
, contributing to backend services, data pipelines, and advertiser-facing tools.
Design and evolve systems that support
campaign execution, targeting, ranking, allocation, and reporting
in real-time or near real-time environments.
Partner with engineering, product, and data stakeholders to align priorities, improve campaign performance, and manage trade-offs in a revenue-driven environment.
Lead large cross-team projects, guiding them from concept to rollout across multiple regions and time zones.
Ensure strong operational excellence, including observability, reliability, and incident readiness for revenue-critical systems.
Promote best engineering practices, mentor engineers across teams, and support their growth in scalability and system design.
Act as a bridge between technical and non-technical colleagues, ensuring clarity and alignment across functions.
Contribute to the technical roadmaps of AdTech and Promotions platforms by collaborating with other senior engineers.
This position is based in
London
Our humble expectations
Technical Expertise
Proven track record designing and scaling
large distributed systems in production environments
.
Strong understanding of system architecture, scalability, reliability, and performance optimization.
Experience working with
data-intensive and real-time or near real-time systems
.
Familiarity with AdTech concepts such as
targeting, ranking, attribution, or experimentation
is a strong plus.
Ability to adapt quickly to new technologies and languages; while many of our services are written in Kotlin and Go, we are looking for someone language-agnostic.
Ability to dive quickly into new domains and navigate complex system interactions.
Familiarity with modern cloud-native tools and data systems (e.g., Kubernetes, Kafka, MongoDB).
Communication & Influence
Strong communicator with the ability to influence, align, and build consensus across diverse teams and stakeholders.
Comfortable working in a global environment across
US and international teams
.
Skilled at translating complex technical decisions into clear direction for technical and non-technical audiences.
Experience mentoring and coaching engineers, helping raise the technical bar across teams.
Strong sense of ownership combined with a collaborative mindset
, able to work effectively across team boundaries to deliver shared outcomes.
Proactive in identifying opportunities and gaps across teams
, and driving alignment to solve problems holistically rather than locally.
What we offer
At Wolt, this role provides a rare opportunity to work on
challenging AdTech problems at scale
, where technical decisions directly impact revenue and user experience.
Our compensation follows a
total compensation model
, combining a competitive base salary with DoorDash RSUs.
You will play a key role in
building and evolving the next generation of advertisement tools and platforms
, shaping how advertisers create, manage, and optimize campaigns across Wolt. This is not just about maintaining systems, but about
defining and scaling new capabilities in a fast-growing domain
.
As a Staff Engineer, you will have
end-to-end ownership and high autonomy
, with the ability to influence architecture, product direction, and engineering practices across teams. Your work will have
clear, measurable business impact
, directly contributing to revenue growth and advertiser success.
You’ll be part of a
global company operating at scale
, collaborating with teams across Europe and the US, and solving problems that span multiple markets, use cases, and customer segments.
This role also offers strong opportunities for
career growth and scope expansion
, whether through deep technical leadership, cross-domain influence, or progression toward more senior individual contributor roles.
Alongside the technical challenge, you’ll work with talented engineers and leaders in a
diverse and international environment
, shaping both our systems and engineering culture while mentoring and learning from others.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Montreal
Workplace: onsite
ABOUT YOU
You will play a pivotal role in delivering high-impact software solutions across our platform. You bring curiosity, initiative, and a passion for clean, scalable systems. You collaborate effectively with teammates and cross-functional partners to design, build, and improve our technical stack. You’re hands-on, deeply engaged in the code, and consistently seeking better ways to solve complex engineering challenges.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Software Engineering & Problem Solving:
Build and ship reliable, secure, and scalable backend systems.
Own implementation from design to deployment, ensuring maintainability and performance.
Participate in architectural discussions and offer informed technical input.
Refactor legacy codebases to improve structure and efficiency while maintaining feature
continuity.
Drive production readiness by handling incident response, root cause analysis, and
observability improvements.
Technical Excellence:
Write clear, testable, and well-documented code, emphasizing quality and automation.
Contribute to a culture of engineering excellence through code reviews and design
discussions.
Advocate for sound software development practices and continuous improvement.
Collaboration & Impact:
Work closely with product managers, designers, and other engineers to align on objectives
and deliverables.
Contribute to technical scoping and estimation for features and infrastructure work.
Identify opportunities to reduce technical debt and improve the developer experience.
Qualifications & Skills
6+ years of professional experience in software engineering.
2+ years of hands-on experience with
Go (Golang
) in production environments.
Strong experience working with PostgreSQL and/or MySQL.
Proficient with containerization and orchestration tools: Docker, Kubernetes (K8s), and
Helm.
Familiarity with messaging systems like RabbitMQ or Kafka.
Comfortable using Git and CI/CD tooling in collaborative workflows.
Working knowledge of frontend technologies, especially React and/or
Next.js
.
Basic understanding of cloud platforms (GCP preferred).
Nice to Have:
Experience building scalable, secure Login-as-a-Service platforms.
Deep knowledge of OAuth2, OIDC, SAML, JWT, and session/token management.
Strong grasp of social login, SSO, and federated identity.
Designed multi-tenant identity systems with isolation and configurability.
Delivered developer-friendly APIs, SDKs, and integration documentation.
Strong English communicator, for both technical and non-technical topics.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Backend Engineer, we will conduct a background check that may include the following.
Criminal history check.
Employment verification.
Education verification.
Relevance to job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/ managing budgets /accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com
Location: London
Workplace: hybrid
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For: We are looking for a Solutions Consultant to support the development of the European region by providing technical expertise and experience to the team, customers, and partners. In this role you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.The role is based in London, United Kingdom.Responsibilities:Customer Oriented:Conduct key customer meetings with Sales Executives, offering technical expertise and support on product roadmap.Define vision and strategy for CRM and BPM opportunities, designing/configuring custom demos, presentations, training, and supportive materials.Deliver product demonstrations to key accounts, tailored to match customer expectations and needs.Assist in the production of RFPs and other proposals to clients.Design and deliver high-quality technical Proof of Concepts for prospective customers.Represent products to customers and at field events such as conferences, summits, seminars, etc.Partner Oriented:Communicate company vision to key prospect partners, aiding in their understanding of our product roadmap.Assist partners in defining sales strategies based on product specifics and capabilities.Company and Team-Oriented:Perform competitor analysis and provide feedback to R&D and Product teams, contributing to product development and Sales Enablement.Participate in defining deal-win strategies and region development strategies.Present technical and business aspects of proposed solutions to a C-Level audience.Requirements:Bachelor's degree in a related field.Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/ PaaS industry, with a proven track record of success in handling complex sales deals that involve scenarios such as custom POCs and demos.Experience with CRM / BPM / ERP / HCM systems, or No-Code/Low-Code Platforms.Technical depth to respond to all functional and technical elements of RFIs/RFPs.Demonstrated experience working closely with C-level managers on the client side, understanding their needs, and providing tailored solutions.In-depth knowledge of the European market dynamics, including industry trends, competitor landscape, and regulatory environment.Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly.Proven success in conveying customer requirements to Product Management teams.Strong analytical and strategic problem-solving skills, with the ability to think out of the box, identify opportunities and drive results.Willingness to travel as needed to meet with clients and attend industry events.Fluent English.Recent hands-on experience with programming within a modern web or enterprise development systems.Familiarity with production environments (application servers, web servers, databases).Will be a plus:Recent hands-on experience with programming within a modern web or enterprise development systems.Familiarity with production environments (application servers, web servers, databases).What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Who We’re Looking For
We are looking for a
Solutions Consultant
to support the development of the European region by providing technical expertise and experience to the team, customers, and partners.
In this role, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Responsibilities
Customer Oriented:
Conduct key customer meetings with Sales Executives, offering technical expertise and support on the product roadmap.
Define vision and strategy for CRM and BPM opportunities, designing/configuring custom demos, presentations, training, and supportive materials.
Deliver product demonstrations to key accounts, tailored to match customer expectations and needs.
Assist in the production of RFPs and other proposals to clients.
Design and deliver high-quality technical Proof of Concepts for prospective customers.
Represent products to customers and at field events such as conferences, summits, seminars, etc.
Partner Oriented:
Communicate the company vision to key prospect partners, aiding in their understanding of our product roadmap.
Assist partners in defining sales strategies based on product specifics and capabilities.
Company and Team-Oriented:
Perform competitor analysis and provide feedback to R&D and Product teams, contributing to product development and Sales Enablement.
Participate in defining deal-win strategies and region development strategies.
Present technical and business aspects of proposed solutions to a C-Level audience.
Requirements
Bachelor's degree in a related field.
Minimum 5 years of experience as a Solutions Consultant (Presales) in the SaaS/ PaaS industry, with a proven track record of success in handling complex sales deals that involve scenarios such as custom POCs and demos.
Experience with CRM / BPM / ERP / HCM systems, or No-Code/Low-Code Platforms.
Technical depth to respond to all functional and technical elements of RFIs/RFPs.
Demonstrated experience working closely with C-level managers on the client side, understanding their needs, and providing tailored solutions.
In-depth knowledge of the European market dynamics, including industry trends, competitor landscape, and regulatory environment.
Strong communication and presentation skills, with the ability to articulate complex concepts clearly and convincingly.
Proven success in conveying customer requirements to Product Management teams.
Strong analytical and strategic problem-solving skills, with the ability to think out of the box, identify opportunities and drive results.
Willingness to travel as needed to meet with clients and attend industry events.
Fluent English.
Recent hands-on experience with programming within modern web or enterprise development systems.
Familiarity with production environments (application servers, web servers, databases).
Will be a plus
Recent hands-on experience with programming within a modern web or enterprise development systems.
Familiarity with production environments (application servers, web servers, databases).
What you should expect from us
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Europe
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
SENIOR BRAND DESIGNER, EXPERIENTIAL
You’ll shape how Synthesia shows up in experiential moments around the world — from global events and physical environments to the digital experiences that surround them.
🌏 Located EMEA Remote/London: Ideally London. Otherwise Europe (hub-based preferred).
👋 Reporting to @Antonia Delnevo , Head of Brand Design
👯 Working in the Brand Design team (team of seven incredible brand and motion designers) in strong collaboration with @Adela Posse
✈️ Travel: Required across Europe + US, potential APAC in future.
DESIGN AT SYNTHESIA
Design at Synthesia exists to clarify, build trust, and make the work memorable. We care about fundamentals (typography, layout, systems thinking) and default to simple, clear communication.
We run with low process and high ownership. Designers are trusted to lead end-to-end, collaborate closely with partners, and ship work that holds up outside of Figma.
For Experiential, that means strong concepts and production discipline: systems, specs, file hygiene, and a high bar for what shows up on-site.
WHAT YOU’LL DO
- Translate and expand Synthesia’s brand into physical and experiential environments globally
- Evolve the visual design of our event presence — across trade shows, conferences, and owned customer events
- Design booths, spatial environments, signage systems, print assets, and merchandise from design to production
- Develop cohesive event identities across physical and digital touchpoints (presentations, environments, social media posts, events web)
- Design for digital experiential moments (webinars, virtual events, launches)
- Storyboard and design motion and screen-based content for events and keynotes
- Partner closely with Field Marketing and cross-functional teams to bring ideas to life and raise the bar on how we show up
- Provide art direction and guidance to external vendors, agencies, and fabricators
- Own production quality: manage print setup, supplier-ready files, and on-site execution standards
WHAT WE’RE LOOKING FOR
- 6+ years of experience in brand design, visual design, or experiential design, with strong hands-on events experience
- Multidisciplinary designer with a wide skill set and comfortable working across different mediums and crafts; excited about experimenting with new technologies
- Proven experience designing physical environments and real-world brand experiences
Strong visual craft across typography, layout, and physical-to-digital brand translation
- Deep knowledge of print production and large-format design (this is a must)
- Fluent in Figma, with the ability to translate work into production-ready files in Adobe Illustrator
- Experience working across multiple mediums: physical, digital, and motion
- A strong sense of ownership — comfortable leading projects end-to-end in a low-process environment
- A proactive, organised, and ownership-driven mindset — you’re comfortable working autonomously in a small senior team
- A producer mindset: able to balance creative ambition with feasibility, timelines, and budgets
- Comfortable collaborating with and directing external partners, vendors, and agencies
- Strong communication skills and confidence presenting and defending design decisions to stakeholders
- Systems thinker, able to create scalable approaches for global execution
- Comfortable working across different types of projects while keeping experiential as a core focus
- Experience in B2B or tech environments
NICE TO HAVE
- Experience incorporating AI tools into your workflow to accelerate ideation, iteration, or content creation
- Experience in building websites in no-code tools such us Framer/Splash
- Basic 3D modular design
- Industrial design knowledge
Location: Amsterdam, Netherlands; Berlin, Germany; London, United Kingdom; Madrid, Spain; Munich, Germany; Prague, Czech Republic; Warsaw, Poland
At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.
We just unveiled JetBrains Central, a platform for agent-driven software development that connects tools, agents, and infrastructure. It enables automated AI workflows to run, be monitored, and be managed across teams – with clear visibility into results, costs, and performance.
JetBrains Central provides three core capabilities:
Governance and control:
Policy enforcement, identity and access management, observability, auditability, and cost attribution for agent-driven work. Some of these functionalities are already available via the
JetBrains Central Console
.
Agent execution infrastructure:
Cloud agent runtimes and computation provisioning that allow agents to run reliably across development environments.
Agent optimization and context:
Shared semantic context across repositories and projects, enabling agents to access relevant knowledge, and task routing to the most appropriate models or tools.
Inside the Professional Services department, we are building a team of Forward Deployed Engineers to help our customers adopt AI-native development with JetBrains Central and enable JetBrains consulting partners to transform their customers’ AI-native software development lifecycle.
About the role
As a Principal Forward Deployed Engineer, you will work directly with early adopter customers to deploy JetBrains Central platform into complex enterprise environments and help them move from experimental AI usage to governed, scalable AI-native development.
You will act as a trusted advisor to customer engineering teams and consulting partners, while also mentoring other Forward Deployed Engineers and helping with complex deployments. In this role, you will help establish best practices for enterprise AI adoption and influence how organizations implement AI-driven software development.
This role is often a strong fit for engineers who have previously served as Principal or Staff Engineers, Heads of Engineering, CTOs, or Solutions Architects and who enjoy working directly with customers while staying deeply involved with complex technical systems.
This role combines consulting, architecture, and hands-on engineering. Your work in the field will directly influence how our platform evolves and how enterprises adopt AI-driven development.
You will work directly with the world’s most innovative companies — our client base includes 420 of the Fortune 500 — ensuring they maximize the value of their JetBrains investments.
What you’ll do
Deploy JetBrains Central platform into enterprise development environments, CI/CD systems, and internal developer platforms.
Help organizations transition from ad-hoc AI experimentation to governed AI-native development workflows.
Implement enterprise AI governance, including security policies, access management, and data privacy controls.
Enable observability for AI-driven development to help organizations understand their AI usage and its impact on productivity, as well as their code-generation patterns.
Design sustainable AI adoption strategies, including usage controls and cost visibility across multiple model providers.
Integrate our cloud-based agent execution layer, allowing AI agents to run securely and at scale.
Collaborate closely with JetBrains product teams to shape the platform based on real-world deployments and customer feedback.
Create delivery frameworks and train JetBrains partners to deliver the desired scope of service.
Mentor and support other Forward Deployed Engineers, sharing architectural expertise and helping to scale the team’s deployment practices.
You will thrive in this role if you are
A consultant at heart who can communicate effectively with both engineers and technical leadership.
Able to see the whole picture of the software development lifecycle across developer tools, infrastructure, APIs, and cloud systems.
Experienced at integrating complex software systems into enterprise environments.
Curious about the future of AI agents and AI-native software development.
Comfortable working with early adopters and overcoming ambiguous technical challenges.
Motivated to mentor other engineers and contribute to building a new technical discipline.
What you will bring
Experience in software-related projects, ideally in a customer-facing or consulting environment.
Familiarity with Java or Python.
Experience building or integrating developer platforms, infrastructure systems, or software solutions.
Familiarity with modern development workflows (CI/CD, developer environments, internal developer platforms, etc.).
Experience working directly with customers or technical stakeholders.
Strong problem-solving skills and the ability to operate in fast-evolving technical environments.
Ability and desire to travel to meet customers.
These would be a plus, but are not blockers
Experience with industry-specific solutions (fintech, telco, retail, etc.)
Experience with AI/LLM platforms, agent frameworks, or AI-assisted development tools.
Experience in solutions engineering, consulting, or forward-deployed engineering roles.
Familiarity with the JetBrains ecosystem or developer productivity tooling.
#LI-KP1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Brazil
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for an Area/Local Safety Officer Consultant for 12 months Contract with possibility of extension
to join one of our clients.
The Area Safety Officer is responsible for ensuring that the local operating company (LOC) Safety activities related to all products are managed in compliance with local regulations and company policies/procedures at a local, regional, and global levels and in accordance with any product vigilance agreements with third party business partners
.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts.
Main Job Tasks and Responsibilities:
Safety and PV System Management
Perform the quality check of the PV cases and ensure that the English translation has been properly performed.
Keep up to date a local tracker of the individual safety reports.
Be the subject matter expert at local level on the case management activities.
Closely follow the respect of the regulatory timelines of the submission of the safety reports to the local health authorities and communicate any potential delay to the appropriate teams.
Establish and maintain local indicators on the compliance of the safety reports submission.
Oversee the training of the local employees and the business partners. Maintain KPI and present them during regular team meetings.
Perform regulatory monitoring for impact on vigilance activities and responsibilities.
Perform reconciliation with other departments (distributors, third parties, vendors, and internal stakeholders).
Maintain oversight of proper identification of local literature articles for AE reporting as required.
Perform reporting/ submissions of safety reports/ updates/information (e.g., SAE, SUE, SUSARs, PSUR, RMP) to local health authorities and other Client departments as applicable.
Supporting Area Safety Lead in notifying local health authorities of any safety issues including SSI/ESI and Signals.
Maintain up-to-date knowledge of local requirements for pharmacovigilance, cosmetic and device vigilances including reporting requirements (for all applicable product classes in the territory) and collaborating with the global team to implement process changes required for identification of new requirements.
Record self-identified non-conformances and collaborating with the global team to investigate non-conformances while developing and implementing effective CAPAs.
Perform other agreed tasks assigned by manager
Perform document management and archiving as required
Procedural Document
Ensure current knowledge of all relevant company procedures and training.
Develop, update, and implement local procedures to ensure compliance with Clients global procedures and national requirements.
Audit & Inspection readiness
Support in local health authority inspections and audits conducted locally, including responding to queries during the conduct and collaborating with the global team to develop and implement CAPA (Corrective and Preventative Action) plans as applicable
PV contract management
Provide PV clauses to be included within local agreements and contribute to the PSMF with contracts-related information
Business Continuity
Ensure implementation of local business continuity plans (e.g., inspection readiness, AE reporting coverage)
Education and Experience:
Education: health care science professional or equivalent training
Significant training in data management with strong IT skills.
2-4 years of relevant experience (e.g. case data management, reconciliation manager, vigilance IT project manager…).
Fluent in English. French as a mother tongue.
Excellent communication skills and ability to work with cross-functional teams.
Rigor is a key skill for this mission.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Key words:
Area Safety Officer, Local Safety Officer, PV, QC, CAPA,QPPV
#LI-PB1
Location: Czech Republic
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Labeling Artwork Controller - Consultant
in
Czech Republic
for
12 months Contract
with
REMOTE
option with possibility of extension to join one of our consumer product clients.
Role Summary
The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision.
Key Responsibilities:
Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components.
Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies.
Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies.
Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects.
Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards.
Drive process improvements related to artwork development, approval workflows, and digital tools.
Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed.
Maintain artwork issue logs and attend escalation meetings to provide updates.
Identify inefficiencies and escalate to Hub Leads when required.
Participate in content lock meetings to ensure stakeholder alignment.
Manage Veraciti system-related issues and escalate appropriately.
Suggest and implement technology solutions for artwork and labeling processes.
Create, update, and maintain training documentation for systems and processes.
Supervise Artwork Controllers to ensure task completion and provide support during peak periods.
Onboard new hires on artwork management systems and end-to-end processes; conduct quarterly refreshers on best practices.
Provide guidance on escalation channels and support SMEs, Artwork Process Leads, Vendors, and Hub Leads with artwork production deployment.
Track and follow up on action items from cross-functional meetings.
Communicate project status, risks, and milestones consistently to stakeholders.
Attend regional project meetings (Kick-off, Overview, Alignment, Technical with Printer) and provide updates.
Share project insights for dashboards and analytics; contribute to KPI reviews and compliance initiatives.
Gather requirements for new regional jobs and assess resources requirements and provide job quotations when required.
Conduct design-to-press color management assessments and feasibility consultations.
Monitor and maintain regional project timelines and costs; anticipate and resolve roadblocks.
Address process and executional quality issues; support system and process improvements.
Manage ad-hoc artwork-related requests and cascade process/system communications.
Qualifications & Experience:
Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field;
10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management within consumer health,
pharmaceutical, or medical device industries.
Strong knowledge of global regulatory requirements for product labeling and packaging.
Proven ability to manage multiple projects and cross-functional teams in a deadline-driven environment.
Hands-on experience with PLM and electronic artwork systems (e.g., Agile, GLAMS, Loftware, Veraciti, Veeva).
Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro).
Familiarity with pre-press and print processes (CMYK, Pantone, dielines, bleed, etc.).
Skilled in proofreading tools (e.g., TVT, GlobalVision, InformCC) and regulatory content validation.
Six Sigma Green Belt certification or equivalent experience in continuous improvement.
Excellent communication, problem-solving, and organizational skills.
PMP certification or formal project management training is a plus.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Keywords
: Regulatory Affairs, Labeling, Artwork, packaging, consumer products
#LI-PR1 #LI-REMOTE #Manager #Contract
Location: Italy
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Labeling Artwork Controller - Consultant
in
Italy
for
12 months Contract
with
REMOTE
option with possibility of extension to join one of our consumer product clients.
Role Summary
The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision.
Key Responsibilities:
Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components.
Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies.
Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies.
Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects.
Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards.
Drive process improvements related to artwork development, approval workflows, and digital tools.
Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed.
Maintain artwork issue logs and attend escalation meetings to provide updates.
Identify inefficiencies and escalate to Hub Leads when required.
Participate in content lock meetings to ensure stakeholder alignment.
Manage Veraciti system-related issues and escalate appropriately.
Suggest and implement technology solutions for artwork and labeling processes.
Create, update, and maintain training documentation for systems and processes.
Supervise Artwork Controllers to ensure task completion and provide support during peak periods.
Onboard new hires on artwork management systems and end-to-end processes; conduct quarterly refreshers on best practices.
Provide guidance on escalation channels and support SMEs, Artwork Process Leads, Vendors, and Hub Leads with artwork production deployment.
Track and follow up on action items from cross-functional meetings.
Communicate project status, risks, and milestones consistently to stakeholders.
Attend regional project meetings (Kick-off, Overview, Alignment, Technical with Printer) and provide updates.
Share project insights for dashboards and analytics; contribute to KPI reviews and compliance initiatives.
Gather requirements for new regional jobs and assess resources requirements and provide job quotations when required.
Conduct design-to-press color management assessments and feasibility consultations.
Monitor and maintain regional project timelines and costs; anticipate and resolve roadblocks.
Address process and executional quality issues; support system and process improvements.
Manage ad-hoc artwork-related requests and cascade process/system communications.
Qualifications & Experience:
Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field;
10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management within consumer health,
pharmaceutical, or medical device industries.
Strong knowledge of global regulatory requirements for product labeling and packaging.
Proven ability to manage multiple projects and cross-functional teams in a deadline-driven environment.
Hands-on experience with PLM and electronic artwork systems (e.g., Agile, GLAMS, Loftware, Veraciti, Veeva).
Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro).
Familiarity with pre-press and print processes (CMYK, Pantone, dielines, bleed, etc.).
Skilled in proofreading tools (e.g., TVT, GlobalVision, InformCC) and regulatory content validation.
Six Sigma Green Belt certification or equivalent experience in continuous improvement.
Excellent communication, problem-solving, and organizational skills.
PMP certification or formal project management training is a plus.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Keywords
: Regulatory Affairs, Labeling, Artwork, packaging, consumer products
#LI-PR1 #LI-REMOTE #Manager #Contract
Location: Germany
The Company
Our client is a fast-growing, international enterprise SaaS company that provides a powerful platform for project management, collaboration, and performance optimization. With a global customer base spanning multiple industries, the company empowers organizations to improve execution, transparency, and team productivity.
Headquartered internationally with a strong presence across North America, Europe, and Asia-Pacific, the company is now expanding its footprint in Europe and is looking for a
Country Manager
in
Germany
to lead its commercial growth in the region.
The Role
As Country Manager (Germany), you will take full ownership of the local market, driving revenue growth, building strategic relationships, and establishing a strong brand presence. This is a high-impact, entrepreneurial role suited for a commercially driven leader who thrives in scaling markets and building from the ground up.
You will act as the face of the company in Germany, working cross-functionally with global teams while shaping and executing the local go-to-market strategy.
Key Responsibilities
Market Expansion & Revenue Growth
Develop and execute a localized go-to-market strategy to drive revenue growth in Europe.
Identify, engage, and close new business opportunities through direct sales, outbound efforts, and inbound leads.
Business Development & Partnerships
Build and manage a strong pipeline through strategic partnerships, channel development, and alliances.
Develop relationships with system integrators, consultants, and technology partners to expand market reach.
Brand Building & Market Presence
Increase brand awareness through local marketing initiatives, events, and industry engagement.
Represent the company at conferences, networking events, and client meetings as a trusted enterprise SaaS partner.
Customer & Market Insights
Act as the voice of the local market by providing insights on customer needs, competition, and market trends.
Support localization efforts across product, pricing, and messaging.
Cross-functional Collaboration
Work closely with global marketing, product, and customer success teams to ensure alignment and successful execution.
Contribute to continuous improvement of sales processes and customer engagement strategies.
Requirements
10–15 years of experience in sales, business development, or commercial roles within enterprise SaaS or B2B technology.
Proven track record of driving revenue growth and closing deals in the German/European market.
Strong network and experience working with partners, resellers, or system integrators.
Entrepreneurial mindset with the ability to build and scale a market from an early stage.
Excellent communication and stakeholder management skills across all levels.
Experience working in international, cross-functional environments.
Fluent in German and English.
Nice to Have
Experience in project management, collaboration tools, or productivity software.
Prior experience in a country leadership or regional commercial role.
Exposure to multi-market European expansion.
Why Join?
Opportunity to lead and shape market expansion in a key European region.
High visibility role with direct impact on company growth.
Collaborative, international environment with strong product-market fit.
Competitive compensation with performance-based incentives.
Location: France
The Company
Our client is a fast-growing, international enterprise SaaS company that provides a powerful platform for project management, collaboration, and performance optimization. With a global customer base spanning multiple industries, the company empowers organizations to improve execution, transparency, and team productivity.
Headquartered internationally with a strong presence across North America, Europe, and Asia-Pacific, the company is now expanding its footprint in Europe and is looking for a
Country Manager
in
France
to lead its commercial growth in the region.
The Role
As Country Manager (France), you will take full ownership of the local market, driving revenue growth, building strategic relationships, and establishing a strong brand presence. This is a high-impact, entrepreneurial role suited for a commercially driven leader who thrives in scaling markets and building from the ground up.
You will act as the face of the company in France, working cross-functionally with global teams while shaping and executing the local go-to-market strategy.
Key Responsibilities
Market Expansion & Revenue Growth
Develop and execute a localized go-to-market strategy to drive revenue growth in Europe.
Identify, engage, and close new business opportunities through direct sales, outbound efforts, and inbound leads.
Business Development & Partnerships
Build and manage a strong pipeline through strategic partnerships, channel development, and alliances.
Develop relationships with system integrators, consultants, and technology partners to expand market reach.
Brand Building & Market Presence
Increase brand awareness through local marketing initiatives, events, and industry engagement.
Represent the company at conferences, networking events, and client meetings as a trusted enterprise SaaS partner.
Customer & Market Insights
Act as the voice of the local market by providing insights on customer needs, competition, and market trends.
Support localization efforts across product, pricing, and messaging.
Cross-functional Collaboration
Work closely with global marketing, product, and customer success teams to ensure alignment and successful execution.
Contribute to continuous improvement of sales processes and customer engagement strategies.
Requirements
10–15 years of experience in sales, business development, or commercial roles within enterprise SaaS or B2B technology.
Proven track record of driving revenue growth and closing deals in the French/European market.
Strong network and experience working with partners, resellers, or system integrators.
Entrepreneurial mindset with the ability to build and scale a market from an early stage.
Excellent communication and stakeholder management skills across all levels.
Experience working in international, cross-functional environments.
Fluent in French and English.
Nice to Have
Experience in project management, collaboration tools, or productivity software.
Prior experience in a country leadership or regional commercial role.
Exposure to multi-market European expansion.
Why Join?
Opportunity to lead and shape market expansion in a key European region.
High visibility role with direct impact on company growth.
Collaborative, international environment with strong product-market fit.
Competitive compensation with performance-based incentives.
Location: South Africa; Colombia; Croatia; Bulgaria; North Macedonia; Pakistan
Job Type:
Full-time
Location:
Remote
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, we place you directly with a client where you're hired in-house as a valued team member.
About the Company
Our client is a fast-growing, high-performance organisation operating in a competitive hiring environment. They specialise in scaling teams rapidly across multiple functions and rely on proactive, high-volume recruitment strategies to meet aggressive growth targets. This role is ideal for a recruiter who thrives in a fast-paced, metrics-driven environment and is confident owning the entire hiring lifecycle from sourcing to closing candidates.
Job Summary
We are seeking an experienced
Full-Cycle Recruiter
with a strong agency background who can independently manage the end-to-end recruitment process. This role requires a proactive hunter mindset, someone who can source candidates through multiple channels, manage high-volume pipelines, and confidently close top talent.
You will be responsible for identifying, engaging, and converting candidates while maintaining a high standard of candidate experience.
Key Responsibilities
Own the full recruitment lifecycle including sourcing, screening, interviewing, and closing candidates
Conduct high-volume outbound sourcing using platforms such as LinkedIn, job boards, and alternative sourcing channels
Build and maintain a consistent pipeline of qualified candidates across multiple roles
Develop creative sourcing strategies and surface candidates through non-traditional avenues
Qualify candidates using structured screening frameworks including familiarity with Boolean search techniques
Manage candidate communications and drive engagement throughout the hiring process
Partner with hiring managers to understand role requirements and hiring priorities
Track recruitment metrics and optimise processes to improve speed and quality of hires
Confidently handle offer negotiations and close candidates effectively
Requirements
3+ years of agency recruitment experience (mandatory)
Proven track record in high-volume sourcing and placements
Strong expertise in Boolean search and advanced sourcing techniques
Demonstrated ability to source candidates independently without relying on inbound applicants
Experience managing multiple roles simultaneously in a fast-paced environment
Strong closing skills with the ability to convert candidates into hires
Excellent communication and stakeholder management skills
Comfortable working with ATS or CRM systems and recruitment tools
Self-motivated, target-driven, and highly organised
Benefits
💰 Competitive salary: based on experience and performance
🌎 Fully remote role with flexible work environment
🚀 Work directly with a high-growth company scaling rapidly
📈 Clear performance-based progression and earning potential
🎯 High-impact role with ownership of hiring outcomes
🤝 Structured onboarding and ongoing support from Huzzle
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Customer Success - Team Manager.
To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to support and drive our Customer Success teams regionally. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success management and an obvious passion for new technologies.
You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you will provide mentoring, coaching in post-sales account management and feedback to team members. You will play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. Comfortable dealing with ambiguity you will be equip to quickly adapt to change. Collaboration with other teams is also vital to this role to enhance the overall customer experience. Your key responsibility will be to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work in close collaboration with the Global Head of Customer Success to drive results.
We engage with a diverse customer base and follow a diverse set of motions to provide the appropriate and required level of focus for every customer. The successful candidate will be able to demonstrate the ability to pivot right across this customer base regardless of culture, location or focus.
Location:
This opportunity is available in the APAC region and is remote.
The role entails:
Strategic planning and analysis:
preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success.
Customer interactions and support to your team:
resolve escalated customer issues requiring expertise or intervention ensuring timely resolution.
Team management:
passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth.
Cross-functional collaboration:
collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board.
Documentation and reporting:
you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do.
What we are looking for in you
Excellent academic results at school and university
Bachelor’s or equivalent degree in Business, Communication or STEM subject
Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries
Track record of bringing exceptional Customer Success experience results
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem-solving and cross-team collaboration
Experience growing and developing a CSM team
Hands-on approach to using data to drive team activities and continuous improvement
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
Whilst English is our business language, proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, or French will be valued.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Warsaw, Poland
#LI-HYBRID
#LI-YY1
At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.
We are looking for a product designer to work on
Air
, the company's new agentic development environment. Air is a new kind of developer tool: a workspace where multiple AI agents run tasks in parallel while the developer stays in control. The product includes a native desktop app and a web-based experience, with cloud execution and collaborative workflows in the works. AI is fundamentally changing how software is built, and our goal is to design an environment that makes this shift feel natural, for both solo developers and entire engineering teams.
We’re looking for someone who can lead design initiatives, own key product areas, and bring clarity and usability to complex technical workflows. Design plays a critical role in these products by helping developers stay in flow, reduce their cognitive load, and work more confidently across tools.
In this role, you will:
Design and deliver high-quality user interfaces by creating wireframes, mockups, and interactive prototypes.
Lead large-scale initiatives from vision and strategy to execution.
Collaborate with product managers, developers, and researchers to define problems, align on goals, and ensure design solutions meet user and business needs.
Communicate design concepts and decisions to the team to promote alignment and comprehension.
Collaborate with the UX Research and Analytics team to validate ideas and create design solutions grounded in real user needs and behavioral data.
Work closely with the development team to implement and review your UI/UX solutions.
Improve design processes together with the UX team, helping with the development of our design system to maintain visual and functional consistency across the product while enabling flexibility and scale.
We will be happy to have you on our team if you have:
At least 5 years of experience in UI/UX design.
Comfort working in a fast-moving environment where the product, technology, and priorities evolve quickly.
Experience designing complex functional interfaces.
A willingness to dive into complex topics related to programming.
The ability to prototype, verify, present, and provide reasoning for your UI/UX solutions.
Diligence and attention to detail.
Spoken and written English at a level sufficient for everyday communication and writing documentation.
Proactivity, independence, and strong time-management skills.
The ability to work in a team and seek feedback to improve your solutions and processes.
We would be especially thrilled if you have experience:
Designing for developer-focused products or technical environments.
Designing complex functional interfaces.
Programming and working with AI.
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
ОфисleadKuala Lumpur
Bangalore, India; Remote, Australia; Remote, Canada; Remote, Israel; Remote, United States
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УдалённоSouth Africa; Colombia; Croatia; Bulgaria; North Macedonia; Pakistan; Demonstrated ability to source candidates independently without relying on inbound applicants; Strong closing skills with the ability to convert candidates into hires