About Upsun (formerly Platform.sh): Upsun is a cloud application platform designed for hybrid teams where AI agents write and test code and humans focus on problem-solving. It offers predictable performance, secure and compliant environments, real-time observability, fast cloning and provisioning, and AI-ready features. The company supports a global remote workforce and values curiosity, innovation, and collaboration.
Impact of a Customer Retention Manager:
As a Customer Retention Manager, you will protect and grow revenue across a high-volume portfolio of customer accounts through proactive human outreach and health monitoring. You will build relationships at scale, catch risks early, and ensure renewal conversations are natural and low-friction. You will work within workflows, health scoring, automation, and segmentation to scale retention effectively. Reporting to the VP of Customer Success, you will collaborate with Sales, Customer Success, Product, Data, and GTM teams to inform retention strategy and engagement models.
What to expect:
— Manage a rolling pipeline of customer renewals, initiating conversations ahead of contract expiration and driving accounts to close.
— Help build and improve scalable retention and renewal workflows using Salesforce and integrated tools.
— Own direct outreach to smaller and long-tail accounts by proactively building relationships.
— Contribute to designing customer lifecycle journeys, engagement triggers, and tech-touch motions.
— Use customer health scoring frameworks to identify at-risk accounts early and develop save strategies.
— Support implementation of automated outreach, lifecycle campaigns, and renewal risk workflows, and identify opportunities to leverage AI and automation.
— Negotiate pricing, contract terms, and multi-year agreements within company guidelines.
— Partner with Customer Success Managers and Account Executives to identify and close upsell and cross-sell opportunities during renewals.
— Collaborate closely with internal teams to support retention strategy and customer engagement.
What you bring:
— Experience managing a rolling renewal pipeline and engaging customers ahead of contract expiration.
— Commercial negotiation skills for pricing, contract terms, and multi-year agreements.
— Ability to identify at-risk accounts early and collaborate on save strategies.
— Hands-on experience with Salesforce or similar CRM, including operational workflows or lifecycle processes.
— Solid understanding of customer health scoring, lifecycle automation, and retention strategy.
— Proven ability to identify upsell and cross-sell opportunities in partnership with CSMs and Account Executives.
— Comfort operating across customer-facing engagement and systems/process design conversations.
— Commitment to continuous improvement and seeking better ways to engage customers and support scalable operations.
Where we hire:
Remote work with focus on candidates located in the UK, France, Spain, Germany, or Canada. No visa sponsorship available; candidates must be authorized to work in these countries.
How we hire:
Four video interviews via Google Meet: Talent Acquisition (45 min), Hiring Manager (60 min), Team (60 min), Executive (45 min). Background checks required.
What we offer:
— A product with positive impact as a proud B Corp.
— Recognized workplace by Forbes and France’s Best Workplaces for Women.
— Flexible, open, and inclusive culture valuing employee voice.
— Global diverse team.
— Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program.
You belong here:
Upsun celebrates diversity and fosters an inclusive, equitable, and supportive workplace. Accommodations are available during the hiring process to ensure accessibility and comfort.
Impact of a Billing Systems Architect
As an Enterprise Billing Systems Architect at Upsun, you are the technical anchor of our billing infrastructure, playing a vital role in ensuring our revenue operations, pricing structures, and financial integrations run seamlessly as our business scales. Picking up primary ownership from our implementation partner, you serve as the dedicated technical lead bridging Finance, Product, and Engineering.
You’re deeply analytical, systems-minded, and collaborative—someone who thrives on translating complex business, pricing, and accounting rules into reliable system logic. Working downstream from our core engineering and data mediation teams, you ensure the integrity of our Quote-to-Cash (Q2C) platform while continuously optimizing platform performance and automation.
Beyond day-to-day platform administration, you contribute to the long-term evolution of our billing architecture—supporting new pricing model launches, complex usage rating schemes, and financial system integrations. Your attention to detail, technical versatility, and cross-functional mindset ensure our revenue pipeline remains scalable, compliant, and friction-free.
What to expect
Billing Infrastructure & Administration:
Serve as the hands-on technical owner of our BillingPlatform environment, configuring catalogs, price cards, usage rating rules, and automated invoice schedules.
System Operations & Maintenance:
Own ongoing platform health, including system updates, pricing launches, recurring bill-run troubleshooting, sync exception handling, and root-cause issue resolution.
Data Ingestion & Analysis:
Utilize SQL to perform data validation, rating engine auditing, and operational reporting while collaborating with Engineering to receive mediated usage data (e.g., via DigitalRoute or Kafka).
Integrations & API Management:
Maintain and optimize clean, API-driven integrations connecting BillingPlatform to upstream CRMs (e.g. Salesforce), downstream ERP/GL tools (e.g., NetSuite), and payment gateways (e.g., Stripe).
Revenue Recognition Alignment:
Partner closely with Accounting to ensure system rating rules, revenue schedules, and general ledger mappings satisfy ASC 606 and IFRS 15 compliance standards.
Cross-Functional Collaboration:
Gather technical and operational requirements directly from Accounting, Finance, Sales Ops, and Product teams, translating their vision into sustainable platform configuration.
Data Integrity & Migration:
Maintain billing data continuity and manage subscription data updates or migrations without disrupting ongoing financial operations or revenue recognition flows.
What you bring
Q2C Platform Experience:
Proven hands-on experience configuring and administering enterprise Quote-to-Cash or billing platforms (e.g., Zuora, Salesforce Revenue Cloud/CPQ, NetSuite Billing, Aria Systems, or BillingPlatform).
Data & Technical Skills:
Strong proficiency with SQL for querying and auditing billing data, alongside a solid grasp of REST APIs, webhooks, and ETL workflows.
Modern Pricing Expertise:
Experience supporting complex SaaS or infrastructure pricing models—such as PLG, hybrid commitment-plus-usage, tiered rates, and consumption-based/metered billing.
Revenue Recognition Knowledge:
Practical understanding of rev rec fundamentals (ASC 606 / IFRS 15) and how accounting rules dictate billing engine design.
Cross-Functional Communication:
Ability to bridge technical language and financial business logic, effectively collaborating with engineering teams and accounting stakeholders alike.
Problem Solving & Troubleshooting:
A methodical approach to diagnosing system sync errors, rating anomalies, and integration edge cases to ensure operational continuity.
Bonus points
Experience with DigitalRoute mediation software or Kafka event-stream data intake
Previous exposure to cloud infrastructure, PaaS, or developer-platform usage metrics
Background supporting system migrations from implementation partners into internal teams
Where we hire
Remote work with focus on Australia, Canada, France, Germany, Spain, the United Kingdom, and the United States. No visa sponsorship.
How we hire
Five video interviews on Google Meet including Talent Acquisition, Hiring Manager, Engineering team, Finance team, and Executive (CFO). Background checks required.
What we offer
A product you can believe in as a proud B Corp.
Award-winning workplace recognized by Forbes and France’s Best Workplaces for Women.
A culture valuing voice, flexibility, openness, and inclusivity.
A global team with diverse backgrounds.
Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program.
You belong here
Commitment to diversity, inclusion, equity, and support for accommodations during hiring process.
Location: Valencia
Workplace: OnSite
Role highlights:
Title: Software AIT Engineer
Department: Global Manufacturing Organisation
Reports to: Head of MAITE Spain
Location: Valencia, Spain
Type of Contract: Permanent
Working model: On-site
Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Software AIT Engineer, you play a vital role in bridging software development and hardware integration at ICEYE. You will lead satellite-level verification and validation campaigns, integrate flight software with satellite subsystems, and develop automated test frameworks to ensure functional readiness. You will act as the primary technical contact for software-related integration issues and drive continuous improvement across AIT methods, test efficiency, and build reliability -- ensuring every spacecraft meets ICEYE's standards for mission success.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Execute satellite-level verification and validation (V&V) campaigns, focusing on functional software operations and system health
- Lead the integration of flight software with satellite subsystems (avionics, power, RF, thermal), ensuring seamless interoperability
- Develop and maintain automated test scripts and frameworks to enhance efficiency, repeatability, and coverage across functional and environmental test campaigns
- Act as primary technical contact for software-related integration issues, performing root cause analysis and coordinating with software engineering to resolve anomalies
- Support production readiness and design reviews (PRR, CDR) by providing feedback on software testability, hardware-in-the-loop requirements, and system configuration
- Contribute to and improve AIT documentation including software test procedures, integration plans, and configuration records
- Interface with Global AIT, Software Engineering, and Mission Operations teams to ensure alignment on product standards and lessons learned
- Drive continuous improvement initiatives in integration methods, test efficiency, and build reliability
What we’re looking for
Must haves:
- 5+ years of hands-on experience in integration, testing, or production of complex systems -- preferably in aerospace or high-reliability hardware industries
- Strong proficiency in Python scripting and automation for test development and data analysis
- Proven experience in multidisciplinary engineering environments with a focus on system-level validation
- Deep technical understanding of satellite architectures including command and data handling (C&DH), avionics, or communication subsystems
- Familiarity with hardware-in-the-loop (HIL) testing, environmental testing (EMC, vibration, thermal), and configuration management
- Systems engineering mindset -- able to anticipate integration risks and connect software logic, hardware interfaces, and mission operations
- Proficient English (written and spoken) for cross-functional collaboration
Nice to haves:
- Experience with Atlassian Cloud tools (Jira, Confluence)
- Track record of enabling design-for-testability (DFT) and design-for-manufacturing (DFM)
- Lean and Six Sigma experience
- Experience writing or improving Python test scripts beyond routine execution
Application Process
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview, including a Technical Challenge
- Final Interview
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Madrid, Spain; Barcelona, Spain; Andorra la Vella, Andorra; United Kindom, United Kingdom; Lugano, Switzerland; Milano, Italy; Warsaw, Poland; Tallinn, Estonia; Lisbon, Portugal; Zagreb, Croatia; Dublin, Ireland; Copenhagen, Denmark; Sliema, Malta
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a Technical Content Creator to showcase the practical power of Tether's peer-to-peer stack. This is a builder-centric role designed for an engineer or highly technical creator who bridges the gap between low-level infrastructure, cryptography, and functional application.
We are not looking for a social media marketer or an on-camera influencer. We are looking for a technical storyteller who can write code, spin up peer-to-peer nodes, build functional Bare-powered applications, and record polished, clear, screen-share demos. You will turn our core stack (Pear and Bare) into an ongoing series of visual, practical "build-in-public" prototypes that prove to the world what true decentralized, peer-to-peer infrastructure looks like.
Responsibilities
Build Practical Demos: Independently build functional peer-to-peer applications and infrastructure setups using the Pear platform and the Bare runtime with minimal engineering hand-holding.
Record Technical Demos: Record clear, engaging, and high-quality screen-share walkthroughs and video demos of your builds, highlighting how the code works, how peers discover and sync with each other, and the value the systems deliver.
Translate Code to Content: Turn complex protocol updates, cryptographic primitives, and technical documentation into highly visual, digestible developer content (such as code-along videos, step-by-step guides, and interactive repositories).
Collaborate with Core Devs: Work closely with our P2P protocol and product engineering teams to stay ahead of upcoming Pear and Bare features.
Prototypes: Rapidly prototype application concepts — such as spinning up a peer-to-peer chat, file-sync, or data-replication demo — to show how quickly developers can launch resilient, serverless products using our ecosystem.
Fuel Influencer-Led Developer Adoption: Collaborate with technical influencers, developer advocates, and content creators to amplify our ecosystem. You will provide them with turn-key technical assets, co-create code-along challenges, and arm them with the high-quality demos and prototypes needed to inspire and onboard new developers to Pear and Bare.
3 to 6+ years of experience in a technical role such as Technical Content Creation, Solutions Engineering, or Backend/Systems Development.
Strong Programming Skills: Proficiency in languages used across our ecosystem (such as NodeJS, C/C++) to interact confidently with peer-to-peer networking and runtime internals.
Domain Expertise: Solid understanding of peer-to-peer (P2P) networking, distributed systems, hypercore/append-only-log style data structures, and decentralized application architecture.
Demo/Video Production Skills: Experience recording and editing polished technical screen-shares, terminal recordings, or video tutorials (using tools like Loom, Camtasia, Screenflow, etc.).
Developer Empathy: The ability to look at a complex P2P protocol or runtime and understand exactly what kind of demo or sample project will get developers and infrastructure operators excited to start building.
Self-Starter Mindset: Comfortable working autonomously in a remote, distributed environment across global time zones.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of interactions.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
We are also the stewards of our members' most sensitive data, and building privacy in by design is core engineering work for us, not an afterthought.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path.
🛠️ THE STACK
Python/Flask, Typescript, React on the coding side. AWS, GCP, Kubernetes, PostgreSQL, Redis, Terraform/Terramate, Datadog, Cloudflare, GitHub Actions on the platform side, all in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it.
🤖 THE TECH FOUNDATIONS AREA
🎯 Mission: Tech Foundations enables product crews and creates the environment to thrive—combining world-class infrastructure, intuitive developer experience, exquisite operational excellence, and built-in security to make shipping exceptional products effortless.
🔭 Scope:
1. Infrastructure enablement for product crews (e.g. hosting improvements https://www.qovery.com/case-study/alan-case-study/, CI/CD https://medium.com/alan/moving-our-ci-cd-to-github-actions-40df3f7e4733, scalability, multi-cloud architecture)
2. Security and compliance facilitation (e.g. authentication, encryption, threat protection)
3. Developer productivity enhancements (e.g. local environment setup https://medium.com/alan/our-journey-from-react-native-to-expo-for-mobile-app-development-at-alan-%EF%B8%8F-3b1569e8ab7c, monorepo tooling https://medium.com/alan/building-debug-tooling-for-engineers-and-support-teams-alike-34cab315b9cc, observability, tech stack evolution, accessibility audits)
4. AI-assisted engineering enablement (e.g. agentic development, code assistants, MCP servers)
👀 Focus for 2026:
In 2026, we will grow the team significantly to further increase our impact. We want to expand our cloud footprint with a revisited multi-cloud strategy as we expand internationally, while we’re elevating the quality bar, from infrastructure to code foundations (backend/frontend/mobile). We are also evolving our AI-augmented development, by putting AI code assistants as a first-class citizen for everyone, including non-engineers. Ultimately we have massive ambitions around our Security stack and posture with enhanced tools and processes to protect our developers and users.
⭐ IS IT YOU WE’RE LOOKING FOR?
EXPERIENCE WE VALUE
- 3+ years in full-stack software engineering roles
- Experience building internal tools, frameworks, CLIs, or libraries that improve developer workflows
- Experience fixing scalability issues and/or bottleneck in the software development lifecycle, from writing code to deploying to production
MINDSET WE VALUE
- You think in terms of developer experience: engineers are your customers
- You are collaborative, humble, and motivated by enabling others
- You simplify complexity with elegant abstractions and maintainable code
- You're excited about AI and automation in engineering workflows
- You are fluent in English (no French required)
- But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
🌍 HOW WE WORK
- Location: You must be legally eligible to work in France, Belgium, or Spain.
- Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?pvs=21.
Location: Amsterdam; Spain
Workplace: remote
Senior Reconciliation Analyst (Fixed-Term Cover)
About the Role
Our Reconciliation team makes sure that every euro our clients see in their balances is actually backed by cash in the bank — and right now, we need an experienced Senior Reconciliation Analyst to join us on a fixed-term basis to cover a period of maternity leave.
This is a hands-on, high-impact role at the heart of our payment operations. You'll own the day-to-day routine of monitoring reconciliation breaks, investigating discrepancies, and working closely with engineering and banking partners to keep everything balanced. It's a fast-moving environment where priorities can shift daily, so we're looking for someone who thrives on structure one day and adapts the next.
While the core focus is routine reconciliation, there's real room to get involved in automation projects once you're up to speed — and this role can also be a strong stepping stone into other teams at the company longer-term.
A Bit About the Team
Our Reconciliation team is small but mighty — every analyst is expected to think like an owner, gradually automating routine work while keeping the core process rock-solid. It's a team that values flexibility (fully remote, outcome-focused — we care that the job gets done, not what hours you keep) and gives people real autonomy once the fundamentals are covered. If you enjoy solving problems that sit right at the intersection of data and payments, you'll fit right in here.
About the Role
Our Reconciliation team makes sure that every euro our clients see in their balances is actually backed by cash in the bank — and right now, we need an experienced Senior Reconciliation Analyst to join us on a fixed-term basis to cover a period of maternity leave.
This is a hands-on, high-impact role at the heart of our payment operations. You'll own the day-to-day routine of monitoring reconciliation breaks, investigating discrepancies, and working closely with engineering and banking partners to keep everything balanced. It's a fast-moving environment where priorities can shift daily, so we're looking for someone who thrives on structure one day and adapts the next.
While the core focus is routine reconciliation, there's real room to get involved in automation projects once you're up to speed — and this role can also be a strong stepping stone into other teams at the company longer-term.
What You Will Be Doing
Own daily reconciliation monitoring — checking that cash held in the bank matches client balances in our systems, and flagging and investigating any breaks or mismatches as they arise
Resolve reconciliation breaks end-to-end — determining whether an issue is internal (looping in engineering) or external (liaising directly with banks and third-party payment providers) and driving it to resolution
Maintain reporting and month-end close — supporting vendor reporting, regulatory reporting, and other recurring reporting cycles with a high level of accuracy
Work across data tools — using Excel alongside data visualization tools (Databricks, Metabase, or similar — Tableau/Power BI experience also welcome) to monitor and track reconciliation data
Contribute to automation — gradually helping automate manual reconciliation processes using AI and other tools, reducing reliance on spreadsheets over time
Handle occasional manual money transfers — with the accuracy and attention to detail this requires
Manage stakeholders across the business — working with engineering, treasury, and external banking partners to keep processes running smoothly
Who You Are
You have hands-on experience in reconciliation, payment operations, or treasury operations (e.g. as a reconciliation specialist, payment analyst, or accountant with reconciliation exposure)
You're comfortable with Excel and have some experience with data visualization/BI tools (Databricks, Metabase, Tableau, Power BI, or similar)
You have a working understanding of payment schemes and how money moves between banks and internal systems — you know who to go to when something doesn't add up
You're diligent and detail-oriented, especially when it comes to handling money movements
You're used to fast-paced, frequently changing environments and can adapt when processes shift — this isn't a role with a fixed rulebook
You have strong stakeholder management skills and are confident communicating with both internal teams and external partners (e.g. banks)
You're able to start immediately or on very short notice
You're open to a fixed-term contract (~5 months, with a real possibility of extension depending on business needs)
Nice to Have
Experience working at a neobank or fintech (e.g. N26 or similar) — you'll likely need less ramp-up time in a high-change environment
A mathematical or quantitative background
Prior experience helping build or improve automations within a reconciliation or payments workflow
Basic SQL or data analysis skills
Location: Portugal; Montenegro; Hungary
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
🚤 The role
With strong momentum in Europe, we’re now turning our focus to the US.
We’re entering an established market with strong local players, with a clear ambition: become the #1 boat rental marketplace in the US within the next few years.
We’re looking for a Senior Product Manager to own the product strategy and execution behind that growth,
leading two product squads dedicated to the US market.
You’ll work closely with Click&Boat’s leadership team and play a central role in making our US expansion a success.
🛟 What floats your boat
US Market Launch & Expansion
You will own the product strategy for launching and scaling Click&Boat in the US — from product adaptation to geographic expansion.
Vision & Execution
You can align a leadership team around a clear product vision, then turn it into concrete priorities that help your squads deliver maximum value.
Decision Making
You’re comfortable making decisions with 40–70% of the information, using data to guide you without waiting for perfect certainty.
Cross-Cultural Collaboration
You will work closely with tech, design, operations and senior leadership, bridging our European teams with the realities of the US market.
English
You are fluent or bilingual in English and have a strong familiarity with the US market, from having lived, worked, or studied there.
🌊 Bonus points (great to have, never a dealbreaker)
Experience launching or scaling a product in a new market, ideally the US
Fluency in French and/or Spanish
🗺 The hiring journey
HR call with Talent Acquisition,
Interview with the Product team,
Management interview with a case study to assess your skills and alignment with our values with our VP product and Senior Engineering Manager.
Final call with Nicolas, our CTPO and with Christopher (VP Supply) to wrap up the process.
What awaits you on board
5 to 8 additional days off;
Lunch vouchers (Cobee);
Gym partnerships (Wellhub);
PNB Boat licence offered and exclusive discounts on your next boat trips;
Breakfast every Tuesday morning;
A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
Team-building activities.
Hybrid role based in Barcelona, with 3 days per month spent in Paris — around 6 to 9 trips per year.
Contract: Permanent position
Start date: ASAP
A competitive salary starting from €80K.
🪝
Ready to join?
If this opportunity sounds like your next adventure, hit the "apply to this job" button.
Remember, even if you don't meet every requirement, you might still be a great match for us! And yes, we're especially talking to women here: science says that you are less likely to apply if you don't meet them all. So go for it, we'd love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Spain
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Banco Plata is a digital bank and fintech startup specializing in consumer lending, credit cards with a cashback program, and interest-free installment plans.
Remote work or relocation options available to Cyprus, Serbia, Spain, Georgia, or Mexico.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.
The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.
Staying close to users keeps us building the right things: you'll spend up to one day a week on IT support, seeing first-hand where friction lives and what's worth automating next.
SCOPE
⚙️ PLATFORM & AUTOMATION
- Own and extend automations on Alan Home, our internal provisioning engine
- Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
- Own the meeting room AV and room-booking platform as a product, replicable across offices
🔑 IDENTITY & ACCESS
- Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.
- Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case
- Make employee lifecycle events reliable, fast and auditable end-to-end
- Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on
- Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack
🔒 ENDPOINT & SAAS SECURITY
- Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance
- Cloudflare WARP, SaaS security controls
- Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope
🩺 HEALTH PROFESSIONALS IT
- The IT layer behind Alan's clinics: practitioner tooling, equipment, access
- Role and permission automation for healthcare professionals, and their support and escalation process
🌍 INTERNATIONALISATION
- Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one
- Bring acquired entities onto that same platform
MILESTONES
First 3 months
- Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP
- Take one project end-to-end and ship a first increment
- Join the IT oncall team as technical escalation
First 6 months
- Own a workstream end-to-end
- Deliver one automation or hardening initiative end-to-end
- Take up documentation and automation on your scope and reduce significantly the bus factor on it
- Mentor IT teammates on your core expertise
First year
- Deliver measurable IT toil reduction on your scope
- Set the technical standards on your domain: how we build, document and review it
- Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)
- Contribute to hiring and onboarding new teammates
3 years
- Lead major projects end-to-end across several communities
- Be the reference the team relies on across at least two domains
- Mentor the IT team and beyond, and scale IT without a linear increase in manual work
As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 3+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems
- Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it.
- You write code: not as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal
- Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback
- Comfort with regulated environments: health data, ACPR, ISO 27001, HDS
- Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated
Must-have - Behavioral / soft skills:
- Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter
- Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team
- Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information
- Documentation culture: reduces bus factor through clear documentation and knowledge sharing
Nice-to-have skills / Bonus points if you have:
- Experience with an internal provisioning or IdP-driven automation platform
- Kandji or another MDM at scale
- Cloudflare Zero Trust / WARP, Datadog
- Audit remediation experience (ISO 27001, HDS)
- Multi-country rollouts, or IT integration after an acquisition
- Having mentored, coached or led a (small) crew
- Health or healthtech ecosystem familiarity
Languages: Fluent English & Professional French
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
WHAT YOU WILL DO
- Employee experience — own the pre-boarding and onboarding operations end to end, and continuously improve the process so every new Alaner's first weeks feel smooth and well-supported.
- People operations — get hands-on with the fundamentals of HR and be the first point of contact for Alaners navigating day-to-day requests.
- Individual situations — shadow, then gradually own simple individual situations, learning how to guide leads and coaches through sensitive conversations with care and structure.
- Learning and development — coordinate and improve our training programmes for leads and coaches, help measure their real-world impact, and iterate based on what the data tells you.
- Automation and AI — spot what is still manual and should not be, then build the automations to fix it. We use Claude and Dust — you will too.
- Data and reporting — track key People metrics, turn them into clear insights, and make sure the team always knows what is working and what is not.
- Documentation — write and maintain clear, user-friendly documentation so Alaners can self-serve and leads can act with confidence without always needing to ask.
PERKS AND BENEFITS
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (900+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Operations Specialists to own device security, SaaS platforms, identity & access, and the daily IT experience of every Alaner, while contributing to build projects that remove operational toil.
IT at Alan is more than just a helpdesk. Operations and support ('Run') take roughly 60% of your time initially, while the rest goes toward owning project-based initiatives ('Build') tailored to your experience level.
As you ramp up alongside senior engineers, your focus will naturally shift toward more build-focused work with wider impact.
The scope below is what the team owns, not a checklist for one person. We staff people according to their strengths and interests, and it evolves over time.
SCOPE
🛟 SUPPORT & ONCALL
- Own L1/L2 oncall for 900+ Alaners across 5+ countries, with a clear escalation path to engineers
- Triage, communicate to users during incidents, and escalate appropriately
- Document recurring issues and reduce ticket volume through self-service
💻 DEVICE LIFECYCLE & ENDPOINT COMPLIANCE
- Own the full device lifecycle: procurement, zero-touch enrollment (Apple Business Manager, Kandji), repair, retrieval
- Maintain role-based Kandji blueprints and least-privilege configurations
- Contribute to device compliance across all countries (MDM, EDR, FileVault) and to audit evidence
- Own the physical side: laptop locker, hardware inventory, office equipment
- Take over day-to-day device operations as we bring them back in-house from our outsourced provider
🔑 IDENTITY, ACCESS & SAAS PLATFORMS
- Own onboarding and offboarding end-to-end, across both automated and manually-managed tools
- Administer Google Workspace, SSO/SAML, licences and access reviews
- Manage day-to-day vendor relationships and procurement on your scope
⚙️ BUILD
- Own a build project end-to-end, with a more experienced engineer to pair with and learn from
- Examples from the current roadmap: rebuilding the onboarding intake, the meeting room audiovisual equipment and room-booking revamp, the IT playbook for new offices, ISO 27001 / ACPR evidence collection
- Ship automation and self-service tooling that measurably reduces IT toil
MILESTONES
First 2 months
- Join IT oncall rotation (helpdesk) with buddy/shadowing support
- Discover Alan's processes, stack (Kandji, Apple Business Manager), SaaS ecosystem, and identity tools (Google Workspace, SSO, Alan Home)
- Handle most typical IT operations issues autonomously (equipment, SaaS access, account provisioning)
First 6 months
- Handle IT oncall shifts autonomously, solving most problems that do not require engineer input
- Own onboarding/offboarding workflows end-to-end
- Have wide knowledge of Alan's processes, equipment, and tools
- Ship a first project
First year
- Be regarded as an expert on at least one topic beyond the oncall rotation (e.g. MDM, SaaS admin, compliance documentation)
- Contribute on device compliance improvements (MDM, EDR, FileVault) across all countries
- Ship automation or self-service projects that measurably reduce IT toil, with limited guidance
- Lead small to medium IT projects end-to-end
3 years
- Fully autonomous on the User Experience & Platform workstreams
- Lead medium to high-complexity IT projects end-to-end
- Mentor newer team members, reduce bus factor through documentation, automation and knowledge sharing
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 1-3 years in IT operations (or strong internship / student association background in a tech environment): device management (MDM, ideally Kandji), SaaS administration, basic identity & access management (Google Workspace, SSO)
- Operational reflexes: can triage issues, communicate to users during incidents, and escalate appropriately. Has oncall or production support experience
- Automation & AI appetite: scripting basics (Python, Bash) or low-code, and an instinct for what should be automated or delegated to AI rather than repeated
- Documentation mindset: writes clear, structured documentation
- Learning velocity: Picks up new tools and processes quickly.
Must-have - Behavioral / soft skills:
- Written-First Communication: Clear, effective written communicator who instinctively documents workflows, shares knowledge transparently, and thrives in an asynchronous work culture.
- Empathetic Problem-Solving: Balanced user-first service mindset with operational pragmatism—delighting colleagues while diagnosing root causes rather than applying band-aid fixes.
- Autonomous Growth: Self-directed problem solver who takes early project ownership, learns rapidly alongside senior engineers, and actively seeks feedback to level up.
Nice-to-have skills / Bonus points if you have:
- macOS fluency: comfortable troubleshooting macOS, understands the Apple ecosystem (Apple Business Manager, DEP enrollment)
- Experience with Kandji specifically
- Exposure to security compliance frameworks (ISO 27001, SOC 2, HDS), even just awareness
- SaaS vendor management and/or license administration
- Interest in automation and coding (even from college/school projects)
- Experience in a fast-growing, multi-country tech company
Languages: Fluent French & Professional English
🌍 HOW WE WORK
Location: You must be legally eligible to work from France.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Biarritz, France; Nantes, France; Annecy, France
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
We are looking for an experienced Partnership Manager to join our Accountant Partnerships team in France, specifically focused on building and developing relationships with accounting firms and accountant networks.
The core purpose of this role is to turn accounting firms into long-term Alan partners and advocates. You will help them recommend Alan to their clients, improve their day-to-day experience with health insurance and payroll administration, and generate qualified business opportunities for Alan’s Sales teams.
The accountant ecosystem represents a significant growth opportunity for Alan. France has approximately 22,000 accounting firms supporting around 3.5 million companies, and Alan’s existing Accountant Partnership channel has already generated significant ARR through a relatively small number of partners.
The team is now entering a new phase of development. We are hiring new Partnership Manager to help build a scalable, high-performing partner network and contribute to Alan’s ambition to make Accountant Partnerships a strategic growth channel.
Here is how your key outcomes will look like:
1. Build and grow a strong partner network: Identify, prioritise and develop relationships with high-potential accounting firms and networks.
2. Drive partnerships from discussion to activation: Lead partnership discussions, onboarding and launch, ensuring that Alan creates value for both accountants and their clients.
3. Activate partners and generate business opportunities: Build engagement plans, support partner enablement and work closely with Sales to turn recommendations into qualified opportunities.
4. Help scale the Accountant Partnerships model: Manage partner performance, share insights with internal teams and contribute to the development of scalable playbooks, tools and processes.
⭐ IS IT YOU WE’RE LOOKING FOR?
We’re looking for someone who combines strong partnership and commercial skills with the ability to build trusted relationships in a complex and evolving B2B ecosystem.
The ideal candidate will be comfortable managing partnerships from initial contact to activation and long-term development. They should enjoy working autonomously in an environment where there is still a lot to build.
You may be a great fit at Alan if you have/are:
- 5+ years of experience in partnerships, business development, account management or customer success in a B2B environment
- Experience managing partnerships throughout the full lifecycle, from prospecting and closing to activation and ongoing relationship management
- Experience managing a portfolio of partners, ideally in a fast-growing company
- Strong negotiation, communication, presentation and relationship-building skills
- A data-oriented mindset, with the ability to track performance and prioritise opportunities
- The ability to collaborate effectively with Sales, Marketing, Product, Data and Operations teams
- An entrepreneurial mindset, strong ownership and the ability to work autonomously
- Full professional fluency in French and professional fluency in English
Experience working directly with accounting firms, payroll providers, HR software or insurance companies would be a strong plus.
We are particularly interested in candidates who have experience with B2B distribution partnerships, where a third party recommends or distributes a solution to its own customers. Experience limited to technology integrations, co-marketing or visibility partnerships would be less relevant for this role.
For this opportunity, we are aiming to hire within the C0-D level https://alan.com/en/careers/a/salary-equity.
Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.#LI-DNP
Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Remote, Germany; Warsaw, Poland; Yerevan, Armenia
At JetBrains, code is our passion. Ever since we started back in 2000, we have strived to create the strongest and most effective developer tools in the world. Today, we are evolving beyond standalone tools toward a unified, AI-native platform for software development.
AI is no longer just an assistant inside the editor – it is becoming an active participant in how software is planned, built, reviewed, and operated across teams and organizations. This shift brings challenges that cannot be solved at the level of individual tools alone, challenges that involve governance, security, cost control, observability, and coordination between humans and autonomous agents.
The
JetBrains Platform team (JCP)
is building the foundation that connects developer workflows, team-level collaboration, and organizational control into a single coherent system. The platform is both deeply integrated with JetBrains products and designed to work across teams, products, and environments.
We’re now looking for an experienced
Software Engineer
to join an identity management and access team in JCP. The team owns several services responsible for authentication and authorization, as well as for managing organizations, user memberships, groups, and workspaces. All these form a foundational dependency for the rest of the platform. We also supply and support robust authentication components used by YouTrack, IDE Services, License Vault, Qodana, and other JetBrains products.
In this role, you will:
Own the entire SDLC: codebase, architecture, and operations
Maintain and evolve the services in Kotlin and a little bit of Go, ensuring reliability and performance as the platform grows
Design and implement new features across the identity, organization, membership, group, and workspace domains
Review and integrate PRs from other platform teams
Manage integrations with other JCP platform components and connected applications
We will be happy to have you on our team if you:
Have 7+ years of JVM development experience, preferably with Kotlin
Know how to approach performance problems on JVM and Postgres
Are experienced in building and operating SaaS production services in a distributed, multi-tenant environment
Can fluently navigate a modern devops stack: K8S, OpenTelemetry, Grafana
Have a track record of taking over and improving existing production services
Nice to have:
Prior experience with identity management protocols, such as OAuth 2.0, OIDC, SAML 2.0, or SCIM 2.0
If you have designed and evolved domain models for organizational or identity systems
Cybersecurity experience: estimating risks, recognizing common vulnerability antipatterns, and promoting best SSDLC practices
Hands-on experience with Go
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. We help make your move as smooth and stress-free as possible. (depending on location)
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-KT1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
ALAN IS LOOKING FOR A GLOBAL BRAND EVENT MANAGER TO TURN EVENTS INTO A DISTINCTIVE, SCALABLE EXPRESSION OF THE ALAN BRAND. THE ROLE COMBINES EVENT STRATEGY, BRAND EXPERIENCE, OPERATIONAL EXCELLENCE, COMMERCIAL UNDERSTANDING, AND COMMUNITY BUILDING.
You will own Alan’s yearly flagship event, building on the success of Alan 10, and help make it an even stronger moment for brand, community, customers, prospects, partners, and the wider healthcare ecosystem. Beyond the flagship event, you will build the operating system that enables commercial and local teams to run high-quality events repeatedly and consistently.
It is a senior individual-contributor role that owns the global event system and makes other teams more autonomous and effective.
You will lead the global strategy and execution of Alan’s major Brand events, while owning the execution of local Brand events in France. You will create the playbooks, standards, templates, and measurement frameworks that allow teams across markets to deliver high-quality events without reinventing the wheel each time.
You will also contribute to the Brand team’s global community-event strategy, identifying the formats and moments that can make Alan more visible, credible, and memorable to the communities we want to influence.
You’ll equip local teams with the right local approach and assets, and support them as they adapt and run events in their markets.
MAIN RESPONSIBILITIES
1. Own Alan’s yearly flagship event
- Participate in the definition of the event’s purpose, audience, positioning, narrative, and success criteria.
- Build the event roadmap, budget, and production plan.
- Manage agencies, venues, suppliers, speakers, partners, and internal stakeholders.
- Coordinate content, creative, production, guest management, press, influencers, Sales, and local market teams.
- Design a high-quality guest experience before, during, and after the event.
- Connect invitations, registration, CRM tracking, attendance, and follow-up.
- Run rehearsals, speaker preparation, run-of-show management, and on-site execution.
2. Build Alan’s recurring event playbook
- Define the main event formats and their intended purposes, such as owned events, executive dinners, round tables, speaking opportunities, trade shows, and partner events.
- Create practical templates for briefs, timelines, budgets, approvals, execution, production, and follow-up.
- Help define the role of commercial teams before, during, and after the event.
- Create reusable content, event assets, checklists, and quality standards.
3. Support local teams on local events
- Help local teams choose the right format and define the desired outcome.
- Review briefs and plans, provide feedback, and raise the quality bar.
- Identify successful local formats that could be scaled globally.
4. Help shape and execute Alan’s community-event strategy
- Contribute with the Brand team to the Community building strategy
- Design recurring event franchises and formats.
- Build partnerships with relevant organizations, experts, customers, and opinion leaders.
- Run test-and-learn initiatives that can start locally and scale globally.
PROFILE & COMPETENCIES
We are looking for someone who has:
- At least 5 years of experience delivering events end to end, ideally in a Brand, B2B marketing or agency environment.
- A track record of creating original event concepts and formats, not only executing a brief.
- Strong editorial judgement: the right angle, speakers and content to make an event memorable.
- Brand creativity: a clear point of view on how an event expresses a brand.
- Experience running complex events with multiple stakeholders, agencies, suppliers and speakers (including profiles with special logistics and security needs).
- Strong production skills: planning, budgeting, vendor and risk management, rehearsals and on-site delivery.
- Experience building repeatable processes, playbooks or templates.
- A strong understanding of how events drive brand, community and commercial outcomes, and comfort with CRM, registration, lead capture and follow-up.
- Experience working with Sales, Marketing, PR, Creative and local market teams.
- Fluent in French
- Strong written and verbal communication skills in English.
- Based in (or willing to relocate to) Paris, and willing to travel across international markets.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Barcelona, Spain
Workplace: hybrid
⚓ About Click&Boat
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring
Junior Sales Executives
to join our dynamic team in Barcelona and contribute to delivering tailor-made boating experiences to our clients.
🚤 The role
We’re looking for
Junior Sales Executives
to join our crew in Barcelona.
In this role, you will play a key part in the
Italian
Market of the Sales Team, a business unit of around 40 people,
managing Italian-speaking clients interested in booking boat rentals.
You’ll also work closely with
the Supply and Customer Care crew members
to deliver a seamless and high-quality experience to our users.
If you're excited about marketplaces, fast-paced environments, and building meaningful solutions, you might be exactly who we’re looking for.
🛟 What floats your boat
You will be responsible for the following tasks, which will vary according to the time of the year:
Understanding our customers' needs and advising them on their boat search.
Find the best deals for our customers by negotiating the best prices with Click&Boat boat owners.
No cold calling, only warm leads already in your pipeline.
Maximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking.
Ensuring customer satisfaction and loyalty so that they think of Click&Boat the next time they go sailing.
To maximize the reactivity and customer satisfaction, we are used to working on Saturdays during the summer season. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week).
🧭 What you bring aboard
You are
bilingual Italian and fluent in English
.
Ideally with
previous successful working experience in customer-facing roles.
You are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition
Interview with your future manager
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo
Start date: January 11th, March 1st, or May 2027.
Duration: 6 to 8 months
Salary: 1 823 euros gross per month
🪝 Ready to come aboard?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom 🚀
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, take your chance, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all. 🌊
Location: Barcelona, Spain
Workplace: hybrid
⚓ About Click&Boat
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring
Junior Sales Executives
to join our dynamic team in Barcelona and contribute to delivering tailor-made boating experiences to our clients.
🚤 The role
We’re looking for
Junior Sales Executives
to join our crew in Barcelona.
In this role, you will play a key part in the
Spanish
Market of the Sales Team, a business unit of around 40 people,
managing Spanish-speaking clients interested in booking boat rentals.
You’ll also work closely with
the Supply and Customer Care crew members
to deliver a seamless and high-quality experience to our users.
If you're excited about marketplaces, fast-paced environments, and building meaningful solutions, you might be exactly who we’re looking for.
🛟 What floats your boat
You will be responsible for the following tasks, which will vary according to the time of the year:
Understanding our customers' needs and advising them on their boat search.
Find the best deals for our customers by negotiating the best prices with Click&Boat boat owners.
No cold calling, only warm leads already in your pipeline.
Maximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking.
Ensuring customer satisfaction and loyalty so that they think of Click&Boat the next time they go sailing.
To maximize the reactivity and customer satisfaction, we are used to working on Saturdays during the summer season. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week).
🧭 What you bring aboard
You are
bilingual Spanish and fluent in English
.
Ideally with
previous successful working experience in customer-facing roles.
You are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude.
🌊 Bonus points (great to have, never a dealbreaker)
The knowledge of another language is highly valued.
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition
Interview with your future manager
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo
Start date: January 11th, March 1st, or May 2027.
Duration: 4 to 8 months
Salary: 1 823 euros gross per month
🪝 Ready to come aboard?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom 🚀
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, take your chance, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all. 🌊
УдалённоГеография найма не уточнена
ОфисValencia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоMadrid, Spain; Barcelona, Spain; Andorra la Vella, Andorra; United Kindom, United Kingdom; Lugano, Switzerland; Milano, Italy; Warsaw, Poland; Tallinn, Estonia; Lisbon, Portugal; Zagreb, Croatia; Dublin, Ireland; Copenhagen, Denmark; Sliema, Malta; Self-Starter Mindset: Comfortable working autonomously in a remote, distributed environment across global time zones
