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Location: Mexico City We are looking for a Balance Sheet Management Lead [Market & Solvency Risk] for our ALM & Treasury Team — a key role at the intersection of balance sheet management, regulatory capital, and market risk. As we continue to scale as a licensed bank, you will help shape our ALM framework, strengthen capital planning processes, and drive the development of risk management models that support sustainable growth. This role offers the opportunity to work on complex balance sheet challenges, influence strategic decision-making, and collaborate closely with Treasury, Risk, Finance, and Product teams in a fast-paced fintech environment. Challenges that await you: Design, enhance, and optimize ALM (Asset-Liability Management) models for FX risk, IRRBB, ensuring alignment with evolving regulatory and market standards Play pivotal role in regulatory capital adequacy planning process (ICAP), counterparty large exposures management, as well as in quantifying and hedging FX & interest rate risks Lead the implementation and automation of regulatory reporting (ACLME), ensuring compliance with Mexican financial regulations and Basel III/IV frameworks Enhance internal ALM processes by identifying gaps, proposing automation solutions, and integrating cutting-edge financial technologies Act as a subject matter expert (SME) by communicating ALM agenda to cross-functional stakeholders and methodological guidance to junior team members Collaborate with Treasury Front and Back offices, Capital markets, FP&A, Accounting, Risk management, product teams and IT tribes to ensure data integrity, model accuracy, and regulatory adherence What makes you a great fit: Fluent in English with strong communication skills for technical reporting and stakeholder engagement 5+ years of experience in bank Treasury, ALM, risk management, or financial modeling Degree in STEM, Economics, or Finance Deep knowledge of financial instruments (structure, profitability, valuation) Strong quantitative and programming skills, including advanced proficiency in Excel (macros, VBA), SQL, and Python for data analysis and model development is a plus Proven ability to take ownership of tasks, ready to roll up your sleeves, act independently and work collaboratively in a high-paced, analytical environment Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to Mexico with assistance for the employee and their family Flexible work from our office or remote Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation policy: Annual leave and paid sick leave as per applicable policies

Location: Global | Remote; Argentina (Remote); Poland (Remote); Mexico (Remote); Taiwan (Remote); United Arab Emirates (remote) Workplace: Remote Location: Global: Europe, Asia-Pac, Argentina, Mexico Department: Production (Applied AI) Reports to: Program Director Rate: $20 per hour We are looking for a data-driven Project Managers to lead our large-scale multilingual data collection and Large Language Model (LLM) evaluation initiatives. In this role, you will be the operational backbone of our AI development, orchestrating global teams of annotators and data specialists. If you thrive in a fast-paced environment where you can optimize workflows for productivity, quality, and throughput, we want to hear from you KEY RESPONSIBILITIES 1. PROJECT MANAGEMENT - End-to-End Delivery: Manage the full lifecycle of AI data projects, from scoping and guidelines creation to data delivery and post-mortem analysis. - Pipeline Management: Oversee large-scale data pipelines for multilingual data collection (audio, text, image) and LLM evaluation (RLHF, SFT, ranking, and safety testing). 2. QUALITY ASSURANCE & PERFORMANCE MONITORING - KPI Tracking: rigorously monitor and report on key performance indicators, including: - Throughput: Volume of data processed per hour/day. - Quality: Accuracy scores, Inter-Annotator Agreement (IAA), and gold-set performance. - Productivity: Cost-per-task and worker efficiency rates. - Quality Control: Run QA loops, root-cause analysis for quality dips, and corrective training for annotator pools. - Dashboards: Maintain dashboards to visualize project health and flag bottlenecks in real-time. 3. STAKEHOLDER MANAGEMENT - Global Coordination: Manage relationships with data experts and crowd pools, ensuring adherence to SLAs regarding localized nuances and linguistic accuracy. - Cross-Functional Collaboration: Liaise with Applied AI Technical Ops teams. Translate technical requirements into clear, actionable guidelines for non-technical annotators. - Feedback Loops: Facilitate continuous feedback loops where data insights drive updates to annotation guidelines and model fine-tuning strategies. QUALIFICATIONS ESSENTIAL SKILLS & EXPERIENCE - Experience: 3-5+ years of project management experience, specifically within AI/ML data operations. - LLM Knowledge: Strong understanding of LLM training processes (Pre-training, SFT, RLHF) and evaluation methodologies (Human-in-the-loop, red teaming). - Data Proficiency: Advanced proficiency in Excel/Google Sheets; ability to write SQL queries to extract and analyze performance data. - Methodology: Proven track record using Agile, Scrum, or Kanban methodologies to manage complex workflows. - Communication: Exceptional ability to write clear, unambiguous guidelines for multilingual audiences. PREFERRED QUALIFICATIONS (NICE TO HAVES) - Multilingual: Fluency in a second language is highly desirable. - Technical Tools: Experience with data annotation platforms (e.g. Scale AI, Super Annotate) and project management tools (e.g. Jira). - Education: Background in ML Engineering, Computer Science, Data Science and Project Management training. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Argentina; Colombia; Mexico; Uruguay; Venezuela, Bolivarian Republic of About the Role We are seeking a highly experienced Senior Structural / Architectural Project Coordinator to support a large-scale and technically complex hydric development project combining residential and commercial components. This role is heavily focused on multidisciplinary technical coordination, constructability review, and execution readiness across architectural, structural steel, and MEP scopes. The ideal candidate will act as a bridge between disciplines, ensuring all project documentation and detailing are fully coordinated before reaching construction and contractor implementation stages. This is not a pure drafting or modeling position. We are looking for a senior-level professional with strong real-world construction understanding, capable of proactively identifying coordination gaps, clashes, missing information, and constructability issues before they impact execution. The position is intended to be long-term and integrated into ongoing project coordination workflows. Key Responsibilities Coordinate technical information between structural steel, architectural, structural, and MEP disciplines. Review and validate that detailing and documentation align with architectural intent and construction requirements. Identify clashes, constructability issues, missing details, and coordination conflicts prior to execution. Ensure multidisciplinary documentation is fully coordinated before reaching contractors and site implementation. Support BIM coordination and clash detection workflows across disciplines. Collaborate closely with project teams, consultants, and contractors to maintain consistency and execution clarity. Anticipate field and execution-related issues from a practical construction perspective. Requirements 5+ years of experience in multidisciplinary project coordination within architecture, structural engineering, or construction environments. Strong experience coordinating structural steel, architectural, and MEP documentation. Solid understanding of construction workflows, technical documentation, and constructability principles. Practical exposure to U.S. construction standards, project workflows, and contractor coordination. Experience working on technically complex commercial, mixed-use, industrial, residential, or large-scale projects. Strong ability to proactively identify and resolve coordination and execution issues. Comfortable working in highly collaborative BIM-driven environments. Strong communication and organizational skills. Technical Requirements Revit AutoCAD BIM coordination workflows Clash detection workflows (Navisworks experience is highly valuable) Strong technical documentation review capabilities Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: San Francisco Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. About the Role As a Head Account Management , you will serve as the primary architect of growth for Unlimit’s merchant portfolio in the US market. This is a high-impact, revenue-centric role designed for a visionary who excels at transforming relationships into scalable commercial ecosystems. You won’t just manage accounts; you will orchestrate long-term strategic roadmaps, identifying untapped opportunities for Unlimit’s acquiring solutions and delivering bespoke value that ensures our partners thrive in an ever-evolving digital economy. What You’ll Do Act as the lead consultant for key merchants and payment partners, aligning Unlimit’s innovative suite of products with their long-term business objectives. Drive the commercial evolution of your portfolio by identifying high-value opportunities for expansion, integration, and cross-functional solution adoption. Leverage deep data analytics to provide partners with actionable insights, optimizing their performance and reinforcing Unlimit’s position as an indispensable growth catalyst. Collaborate with Global Product, Risk, and Engineering teams to refine the merchant journey, ensuring our infrastructure anticipates the needs of the US market. Represent Unlimit at the highest levels of industry engagement, embodying our commitment to "unlimiting" business potential through trust, expertise, and personalized ownership. Expertly navigate complex stakeholder environments, balancing high-stakes priorities with a focus on flawless execution and fiscal excellence. Who You Are 6+ years of sophisticated experience in Payments, Acquiring, or Fintech Partnerships. You don’t just know the industry; you understand its future. A proven track record of growing multi-million dollar portfolios through strategic upselling and value-based negotiation. You possess the ability to translate complex data sets into compelling narratives that drive executive decision-making. A proactive, resilient self-starter who thrives in high-velocity environments and views challenges as opportunities for innovation. A high-EQ collaborator who brings energy to the team and champions a culture of high performance, inclusivity, and professional excellence. Why This Role? This is not a traditional "account management" position. It is an opportunity to own a critical piece of the US payments landscape within one of the world’s most ambitious fintechs. If you are ready to move beyond maintenance and into true growth partnership, Unlimit is your platform. Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Argentina; Mexico Workplace: remote About Welocalize  Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.   Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com  Overview  The Senior Project Manager will be responsible for managing assigned accounts end-to-end, including project planning, execution, monitoring, delivery, and closure in line with Welocalize’s standard processes and tools. In addition, the Senior Project Manager will partner with the Operations Squad Lead to support large enterprise accounts. This role will serve as the primary project-level contact for clients, building strong customer relationships while collaborating closely with Welocalize account directors and production teams to maximize delivery performance, client satisfaction, quality, and profitability. The ideal candidate is a motivated and dependable professional with strong relationship-building skills across cross-functional teams. They should bring the adaptability, resilience, and energy needed to succeed in a fast-paced and evolving environment.   Main Duties Lead and supervise global teams, including internal and external stakeholders, with responsibility for both direct and indirect reports. Prepare, analyze, and implement project plans in alignment with Welocalize standards, including project initiation, workflow management, completion, status updates, invoice approvals, and client information maintenance. Develop and manage detailed project schedules to ensure timely and efficient delivery. Prepare project estimates and proposals for client review and approval. Conduct risk assessments and implement strategic plans to minimize potential issues and ensure successful outcomes. Oversee QA projects, including resource allocation, defect management, reporting, and overall quality performance. Collaborate closely with cross-functional stakeholders to achieve project and client objectives. Create and maintain process documentation as required. Operate independently with moderate support, proactively identifying and escalating issues outside of scope in a timely manner. Partner with production teams to drive continuous improvement in project delivery, efficiency, and profitability. Build and maintain strong relationships with internal and external stakeholders, including colleagues across departments and vendors. Develop trusted client relationships at the project level, achieving measurable success in customer satisfaction ratings. Ensure clear, effective, and timely communication with all project stakeholders, including clients and production teams. Maintain accuracy and timeliness of all financial systems data. Prepare and deliver reporting, including weekly project status updates, budget-to-actual analysis, time management, and client/vendor-related issues. Protect project profitability through effective margin management. Plan, prepare, and lead quarterly business reviews with clients in face-to-face settings.   Requirements Education Level: Master’s degree, or Bachelor’s degree with relevant industry experience in lieu of a Master’s degree. Proven track record in Localization Project Management. Experience working internationally or directly with global product development teams. Experience within a technology-driven company or environment. Demonstrated success managing large enterprise clients. Proven ability to lead and deliver large-scale accounts and complex projects successfully. Experience creating client-facing documentation, including Statements of Work (SOWs), proposals, process documentation, and post-project reviews. Proven record of contributing to process improvements, operational initiatives, and new ideas. Experience supporting new client sales cycles, including presentations, analysis, recommendations, and relationship development. Strong experience managing financial budgets, reconciliations, and budget reporting. Hands-on experience with CAT and TMS tools, ideally including Crowdin, Smartling, XTM, or Phrase.   Additional Skills Job Reference: #LI-JC1

Location: Mexico; Colombia; Argentina; Brazil; Costa Rica; Chile About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Language Requirement: Fully bilingual in English & Spanish (spoken and written) Job Summary We are looking for a highly motivated and fully bilingual Sales Development Representative (SDR) fluent in both English and Spanish to support outbound lead generation and appointment setting for investment property loan products. This role is ideal for experienced SDRs with a strong background in cold calling, real estate finance, mortgages, or loan services. You’ll be responsible for engaging potential borrowers, qualifying opportunities, and scheduling appointments for senior loan advisors while maintaining high daily activity levels. The ideal candidate is confident on the phone, understands lending terminology, and thrives in a high-volume outbound sales environment. Key Responsibilities Conduct high-volume outbound prospecting calls to real estate investors and borrowers. Complete a minimum of 100 outbound calls per day. Book and qualify a target of 10 appointments per day for the sales team. Educate prospects on commercial and residential investment property loan solutions. Identify borrower needs and gather preliminary qualification information. Maintain accurate records and pipeline updates within the CRM. Follow up consistently with leads via phone, email, and SMS. Collaborate closely with loan officers and underwriting teams to support deal flow. Manage outbound campaigns using US-based dialer platforms. Maintain professional communication standards in both English and Spanish. Requirements Fully bilingual in English and Spanish (spoken and written) — required. 2+ years of experience in Sales Development, Appointment Setting, or Outbound Sales. Proven cold calling experience with consistent activity and appointment-setting metrics. Background in real estate finance, mortgages, lending, or investment property financing strongly preferred. Experience with loan origination, underwriting, loan processing, or mortgage support is highly advantageous. Strong understanding of commercial and residential investment property loans. Hands-on experience using: CRM platforms: HubSpot, PipeDrive, Go High Level Dialers: AirCall, CloudTalk, or similar US-based dialers Excellent objection-handling and communication skills. Strong organizational and time management abilities. Comfortable working in a fast-paced, KPI-driven remote sales environment. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: US - Culver City, United States; US - United States Scopely is looking for a Sr. Manager, Benefits in North America to join our People team hybrid in Culver City or Remote in the United States! At Scopely, we care deeply about what we do and want to inspire play, every day, whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily. As a Sr. Manager, Benefits, you will lead benefits strategy and operations across the U.S., Canada, and Mexico, with the U.S. as the primary focus. In this player/coach role, you’ll keep programs competitive, inclusive, compliant, cost-effective, and locally relevant while aligning them with Scopely’s global benefits philosophy. You’ll coach Benefits and People Ops team members while staying hands-on with plan design, funding analysis, renewals, vendor management, and daily operations. What You’ll Do Set the strategy, governance, roadmap, and success measures for Scopely’s North America benefits portfolio. Evaluate U.S. health plan funding strategies, including self-insurance feasibility. Model costs, claims, stop-loss, risk, TPA/PBM and carrier options, reserves, and cash flow; present a recommendation to People and Finance leadership. If approved, lead the implementation roadmap. Oversee health and welfare, retirement and savings, leave, disability, wellbeing, and statutory programs across the U.S., Canada, and Mexico. This includes Canadian provincial health coordination and supplemental coverage, and Mexican IMSS-related obligations and statutory benefits. Lead renewals and enrollment across all three countries, including plan design, broker and carrier negotiations, stakeholder alignment, employee communications, and post-enrollment analysis. Own benefits budgets, forecasts, and cost management. Prepare leadership-ready analysis on claims, cost trends, utilization, risk, employee impact, vendor performance, and investment tradeoffs. Ensure programs, policies, documentation, and vendor processes are compliant, controlled, audit-ready, and scalable across U.S. federal, state, and local requirements; Canadian federal and provincial requirements; and Mexican labor and social security requirements. Oversee leave, disability, statutory leave, and return-to-work processes, coordinating across employees, managers, People partners, Payroll, and providers. Strengthen service delivery through better processes, systems, vendor partnerships, operating rhythms, and employee self-service. Identify responsible uses of AI, automation, and analytics to improve operations and decision-making. Partner with the global People team to share North America practices and support acquisitions, entity changes, and market expansion through due diligence, integration, harmonization, and employee communications. Coach and mentor Benefits and People Ops team members, set priorities, and build team capability while executing alongside them. What We’re Looking For Significant experience leading benefits programs at a mid-to-large employer, including strategy, plan design, renewals, vendor and broker management, employee communications, and wellbeing. Direct experience evaluating or implementing self-insured or level-funded health plans, with a strong understanding of fully insured and self-insured tradeoffs, including stop-loss, claims funding, reserves, TPA/PBM arrangements, and risk. Strong working knowledge of U.S. benefits requirements, including ERISA, ACA, HIPAA, COBRA, FMLA, state paid leave and paid family leave programs, nondiscrimination testing, Form 5500, and applicable state and local requirements. Working knowledge of Canadian benefits and leave requirements, including provincial variation and Quebec, and Mexican requirements, including IMSS, Infonavit, year-end and vacation-related payments, profit sharing, and statutory benefits—or the ability to ramp up quickly and manage local advisors and vendors. Experience supporting benefits across multiple countries and balancing consistent principles with local market practices. Experience outside North America is valued. Ability to balance strategic ownership with hands-on execution, manage cross-functional work, make sound recommendations, and coach and develop team members. Strong analytical, financial modeling, organizational, and project management skills, including presenting cost and risk analysis to Finance and executive audiences. Clear communication skills and an employee experience mindset, with the ability to explain complex benefits topics to employees, leaders, and partners. Practical fluency with AI, automation, analytics, or emerging technology, and sound judgment around employee data, privacy, compliance, and human oversight. Bonus Points Experience in technology, gaming, entertainment, or another high-growth environment. Familiarity with leave systems, Workday, Google Workspace, benefits administration platforms, or vendor and broker platforms. Spanish and/or French language skills. For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $137,700 — $185,000 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We are seeking a skilled & hands-on Senior Security Architect for Kraken Security Labs. Kraken Security Labs provides boutique-style, deeply technical internal security consulting on current and future products. We don't merely provide high-level guidance but indeed get deeply embedded in the different engineering teams and do not mind hands-on work. Our projects span from classical infrastructure security projects, over cryptography, web3, and complex Rust projects, to securing our next generation of AI products. You will work in a small, highly technical team and collaborate with teams all across the company & world.   THE OPPORTUNITY - Design, review & verify robust security architecture in a heterogeneous environment - Conduct thorough security assessments and audits of existing architectures, recommending practical improvements - Stay updated with latest (blockchain) security trends, threats and mitigation techniques - Provide expertise to our blockchain teams, ensuring secure operational practices   WHAT YOU BRING - Proven experience as an IT security expert, with a strong background in application security - Experience in security testing diverse application - Experience with infrastructure security - Basic familiarity with security frameworks (OWASP, NIST, etc) - Excellent problem-solving skills and the ability to work in a dynamic, fast-paced environment - Strong communication and collaboration skills to effectively remotely work with stakeholders across the organization Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Mexico We are looking for an Incident Manager to join our Customer IT Support team. The Customer IT Support team is responsible for leading and coordinating critical outages, engaging technical and business stakeholders across the company, and driving incidents toward timely resolution. The team plays a key role in minimizing customer impact, maintaining service reliability, and ensuring effective communication throughout the incident lifecycle. As an Incident Manager , you will lead response efforts for high-impact incidents affecting customers and Plata products, ensuring swift coordination, clear communication, and efficient resolution. You will work closely with cross-functional teams to restore services, identify root causes, and drive continuous improvements that strengthen the resilience and reliability of our IT environment. Challenges that await you: Lead our incident response from detection to resolution and retrospective analysis, ensuring minimal impact on our clients by making critical decisions quickly Take personal ownership of critical Incidents Demonstrate leadership and seamless coordination with global teams, both technical and business Assign incident roles and delegate tasks to the incident’s participants Organize post-incident recovery actions and customer communication Participate in post-incident reviews to identify root causes and improve future responses Mentor and develop the IT Support Duty Team members Train incident participants on how to act during critical incidents Take part in the company-wide improvements in terms of monitoring, alerting, and incident management processes What makes you a great fit: 3+ years' experience in handling significant incidents in a 24/7 high-load environment 5+ years in roles in engineering, product, or service delivery Clear, structured communication (including C-suite executives) under high pressure Ability to coordinate multiple teams simultaneously Strong decision-making in uncertain conditions Experience in Public Cloud, Microservices, and monitoring systems The technical aptitude to understand our technology stack and incident response protocols Ability to size up a situation, assess the effectiveness of various tactics/strategies, and make rapid decisions on appropriate courses of action Has flexibility and ability to listen to expert feedback, modifying plans on the fly as necessary Your Bonus Skills: Experience in Fintech in a similar role, SRE, or other technical roles Experience with AWS, Kubernetes, PostgreSQL, and Kafka Experience working with incidents.io , Rootly, FireHydrant, or similar Incident Management Systems Experience coordinating with Legal, Communications, Privacy, and other non-technical stakeholders Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to Mexico with assistance for the employee and their family Flexible work: hybrid or full-time from our office in Mexico or or remotely within time zones from GMT-8 to GMT-3 Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation Policy: Annual leave and paid sick leave as per applicable policies

Location: Mexico; Colombia; South Africa; Argentina; Pakistan About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a highly skilled Media Buyer with strong experience in performance marketing and marketing automation tools such as GoHighLevel (GHL), Zapier, and n8n. In this role, you will be responsible for planning, launching, and optimising paid media campaigns across platforms such as Meta, Google, and TikTok while building automated workflows that improve lead handling, tracking, and conversion efficiency. This is an ideal role for someone who understands both media buying strategy and marketing systems automation, and can bridge the gap between traffic generation and conversion optimisation. Key Responsibilities Plan, execute, and optimise paid advertising campaigns across Meta Ads, Google Ads, and TikTok Ads Build and manage automated marketing workflows using GoHighLevel (GHL), Zapier, and n8n Improve lead tracking, attribution, and funnel performance through automation systems Continuously analyse campaign performance and optimise for ROAS, CPA, and LTV Develop and test landing pages, funnels, and conversion strategies Collaborate with sales and CRM teams to ensure seamless lead flow and follow-up automation Implement A/B testing strategies across ads, funnels, and creatives Manage budget allocation across multiple campaigns and channels Identify scaling opportunities and reduce wasted ad spend through data-driven insights Requirements 2–5+ years of experience in media buying or performance marketing Strong hands-on experience with Meta Ads Manager and/or Google Ads Proven experience using GoHighLevel (GHL), Zapier, and/or n8n for automation workflows Solid understanding of funnels, conversion tracking, and CRM integration Strong analytical skills with experience interpreting campaign data and KPIs Experience with lead generation campaigns (B2C or B2B) Ability to work independently in a fast-paced, remote environment Strong problem-solving mindset with a focus on optimisation and scaling Bonus: experience with TikTok Ads, native ads, or affiliate marketing campaigns Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Argentina; South Africa; Colombia; Mexico; Chile; Brazil About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a results-oriented Senior SDR with strong English communication skills and experience in technical sales environments. In this role, you will be responsible for identifying qualified leads, executing outbound prospecting campaigns, booking meetings for the sales team, and building relationships with prospective clients. This is an excellent opportunity for a high-performing sales professional who thrives in fast-paced environments and understands how to communicate complex technical solutions in a simple, compelling way. Key Responsibilities Conduct outbound prospecting through cold calling, email outreach, LinkedIn, and other sales channels. Identify and qualify decision-makers within target companies. Generate and schedule qualified meetings for Account Executives and leadership teams. Research prospects and tailor outreach messaging based on industry pain points. Maintain accurate CRM records and pipeline updates. Collaborate closely with sales and marketing teams to improve campaign performance. Handle high-volume outreach while maintaining strong personalization and engagement. Communicate technical products or services confidently to both technical and non-technical stakeholders. Meet and exceed KPIs related to meetings booked, pipeline generated, and response rates. Requirements 4+ years of experience as a Sales Development Representative, Business Development Representative, or outbound sales professional. Previous experience in technical sales, SaaS sales, IT services, cybersecurity, software platforms, cloud solutions, or similar industries preferred. Excellent spoken and written English communication skills with a neutral or professional accent. Strong ability to build rapport and handle objections confidently. Experience using CRMs such as HubSpot, Salesforce, Apollo, Outreach, or similar platforms. Proven track record of meeting or exceeding outbound sales targets. Comfortable working with international clients, primarily in the US, UK, or European markets. Highly organized, self-motivated, and proactive. Stable internet connection and remote work setup required. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Remote - New Mexico Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers. Scope of the Role: At Innodata, we’re partnering with the world’s leading technology companies to build the future of generative AI and large language models (LLMs). We’re on the lookout for smart, savvy, and curious Generative AI Specialist to join our global contributor community as part of our Subject Matter Expert (SME) on Demand program. This is not a traditional full-time role. It’s a part-time, remote, flexible, project-specific opportunity designed for those who want to make a real impact—on their schedule. Whether you're a writer, linguist, educator, researcher, or just deeply passionate about language and logic, this role lets you contribute to cutting-edge AI development while maintaining control over your time. You’ll be helping LLMs learn the intricacies of language and reasoning—not just how to write, but how to think. If you’ve ever dreamed of shaping the intelligence behind tomorrow’s technology, this is your chance. This is more than just a gig—it’s a rare chance to help shape the future of AI from anywhere in the world, on your own terms. What You’ll Own: Rating/assessing the performance of AI models or algorithms based on their output or behavior through a set of evaluative questions. Labeling elements of a piece of content rather than the content as a whole. Assigning predefined categories or labels to items. Evaluating the perceived quality and/or appropriateness of content Generating labels to advance understanding of a concept, trend etc. Creation of additional training data for machine learning models by applying transformations to the original data, such as modifying images (rotation, flipping, cropping), generating new text (paraphrasing, summarization), or altering audio/video signals (speed modification, pitch shifting) to reduce overfitting and increase dataset diversity. Reviewing data and identifying whether or not a product feature works as intended based on the project's guidelines. Labeling model outputs to identify if a piece of content is or isn't something. Examples: identify clickbait; identifying gaming videos; identifying branded content. Ordering or ranking items based on a set of preferences or criteria. Creating prompts or questions that will be used to generate responses from a language model or other AI system. Projects that evaluate the relevance of content based on a relevancy scale (1-3, 1-5, etc.). Generating responses to prompts or questions using a language model or other AI system. Rewriting existing text while preserving the original meaning, often to improve clarity or style and adherence to guidelines. Producing concise summaries of longer pieces of text or data. Converting spoken language or audio content into written text. Converting text or spoken language from one language to another. Gathering and compiling various forms of data to be used for training, evaluating, or fine-tuning the AI models. This may include text, images, videos, audio files, or other types of digital content. You’ll Thrive in This Role If You Have: A Bachelor’s degree or higher in a humanities specialization is required. Advanced degrees are strongly preferred (Master’s or PhD) Professional or Expert level proficiency (C1/C2) in English The expected hourly salary range for this position is $15 p/hour, based on experience, skills, and qualifications. Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at https://consumer.ftc.gov/articles/job-scams. If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at verifyjoboffer@innodata.com and consider reporting it to the FTC at ReportFraud.ftc.gov .

Location: Ciudad de México, Mexico Workplace: on-site Somos una empresa en crecimiento enfocada en innovación, experiencia al cliente y desarrollo comercial. Nuestro objetivo es construir relaciones estratégicas de largo plazo con nuestros socios comerciales, impulsando resultados sostenibles y una ejecución operativa de excelencia. Actualmente buscamos un(a) Key Account Manager para integrarse a nuestro equipo en Ciudad de México. Esta posición será clave para administrar, desarrollar y hacer crecer cuentas estratégicas dentro de la compañía. Como Key Account Manager, tus responsabilidades incluirán: Gestionar y desarrollar relaciones comerciales con clientes estratégicos y socios comerciales. Dar seguimiento a indicadores comerciales y operativos (KPIs) para asegurar el cumplimiento de objetivos. Detectar oportunidades de crecimiento y expansión dentro de las cuentas asignadas. Coordinar con equipos internos para garantizar una correcta ejecución de iniciativas comerciales y procesos operativos. Realizar visitas periódicas a clientes y puntos de venta. Analizar métricas de desempeño y elaborar reportes ejecutivos. Resolver incidencias operativas y dar seguimiento oportuno a las necesidades del cliente. Participar en negociaciones comerciales y estrategias de crecimiento de cuentas. Mantener relaciones sólidas y de largo plazo con stakeholders clave. 3 a 5 años de experiencia en Key Account Management, ventas consultivas, customer success o posiciones comerciales similares. Experiencia manejando cuentas estratégicas y relaciones comerciales de largo plazo. Habilidades sólidas de comunicación, negociación y resolución de problemas. Perfil analítico y orientado a resultados. Capacidad para trabajar en ambientes dinámicos y de rápido crecimiento. Manejo de herramientas CRM y reporteo. Experiencia en retail, tecnología, servicios financieros o empresas de alto crecimiento es un plus. Inglés deseable. Disponibilidad para reuniones presenciales y visitas frecuentes a clientes dentro de Ciudad de México. Que ofrecemos: Sueldo competitivo. Bono por desempeño y cumplimiento de KPIs. Oportunidades reales de crecimiento profesional. Ambiente dinámico y colaborativo. Participación en proyectos estratégicos y toma de decisiones comerciales. Capacitación y desarrollo continuo.

Location: Mexico; Colombia; Argentina; Venezuela, Bolivarian Republic of; Peru We are looking for an AI Automation & Voice Agent Specialist to help implement AI-driven customer communication and reservation systems for a fast-growing U.S.-based company. This role will primarily focus on developing and training AI-powered phone and customer interaction systems using existing company data, including recorded calls, text conversations, FAQs, and operational workflows. The ideal candidate will have experience working with conversational AI, automation platforms, and customer service technologies capable of improving response times, reservation handling, and operational efficiency. In addition to the AI automation responsibilities, this person will also support broader marketing initiatives and assist with web and digital-related tasks as needed. Key Responsibilities AI Automation & Customer Systems Develop, configure, and train AI-powered phone/chat agents using existing customer interactions and operational data Organize and structure company information, FAQs, call recordings, and workflows to improve AI learning and automation accuracy Implement AI systems capable of answering inbound customer inquiries and assisting with reservations/bookings Optimize conversational flows and customer experience through AI-driven automation Integrate AI tools with CRM systems, booking platforms, and communication channels Continuously test, improve, and maintain automation workflows and AI responses Marketing & Digital Support Support marketing automation initiatives and digital campaigns Assist with website updates, landing pages, and general web-related tasks Help improve digital workflows and customer engagement systems Support branding, content organization, and online customer experience improvements Requirements Experience working with AI automation, conversational AI, chatbots, or AI agents Familiarity with OpenAI/ChatGPT-based tools and AI workflow implementation Experience handling customer service automation or reservation/booking workflows Understanding of APIs, integrations, and automation platforms Experience organizing and structuring data for AI training purposes Strong problem-solving and analytical skills Excellent English communication skills Ability to work independently and proactively in a remote environment Preferred Qualifications Experience with tools such as OpenAI, Zapier, Make.com, Twilio, Vapi, Retell AI, GoHighLevel, or similar platforms Background in customer experience automation or CRM systems Basic knowledge of web design, website management, or digital marketing Experience supporting small to medium-sized business operations through automation Ideal Profile Tech-savvy and highly adaptable Interested in AI implementation and business automation Organized and detail-oriented Strong balance between technical execution and business understanding Comfortable working in a fast-paced entrepreneurial environment Motivated to grow into a long-term strategic role within the company Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: South Africa; Philippines; Ethiopia; Mexico; Colombia; Brazil About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for an experienced SEO Specialist to join a growing international team. In this fully remote SEO role, you will support and lead digital growth initiatives by driving improvements in organic search performance, keyword rankings, and overall online visibility. This opportunity is ideal for someone who thrives in a fast-paced, collaborative environment and is confident managing and executing strategies across on-page SEO, technical SEO, and content optimization. You should be comfortable working with cross-functional teams and taking ownership of SEO performance to deliver measurable results. Key Responsibilities Develop and implement SEO strategies to increase organic traffic and rankings Conduct keyword research and competitor analysis Optimize website content, landing pages, and blogs for SEO best practices Perform technical SEO audits (site speed, indexing, crawlability, etc.) Monitor performance using tools like Google Analytics, Search Console, Ahrefs, or SEMrush Build and execute link-building strategies Identify content gaps and recommend new content opportunities Stay updated with the latest SEO trends, algorithm changes, and best practices Collaborate with content writers and developers to implement SEO improvements Requirements 3 - 4+ years of experience in SEO or digital marketing Strong understanding of on-page, off-page, and technical SEO Experience with SEO tools (Ahrefs, SEMrush, Moz, Google Analytics, Search Console) Knowledge of HTML, CSS, and website structure basics is a plus Proven track record of improving rankings and organic traffic Strong analytical and problem-solving skills Excellent communication and reporting skills Experience working in remote or international teams is a plus Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Argentina; Brazil; Colombia; Mexico; Chile; Panama About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary Huzzle is hiring an experienced Automation Engineer for an exciting remote opportunity with a growing company focused on operational excellence and digital transformation. This role is ideal for professionals passionate about building scalable systems, streamlining workflows, and creating efficient automation solutions that improve business performance. As an Automation Engineer, you’ll design, develop, and optimize automated processes across business and technical environments. You'll collaborate with cross-functional teams to identify inefficiencies, integrate tools, and build automation workflows that reduce manual effort and increase productivity. Key Responsibilities Design, build, and maintain automated workflows and systems. Analyze existing business processes and identify automation opportunities. Develop integrations between platforms, applications, CRMs, and internal tools. Create and optimize automation using platforms such as Zapier, Make, APIs, or custom scripts. Collaborate with operations, sales, customer support, and engineering teams to improve processes. Troubleshoot automation failures and monitor system performance. Document automation workflows, configurations, and best practices. Ensure scalability, reliability, and security across automation systems. Continuously research new tools and automation technologies. Requirements 2+ years of experience in automation engineering, systems operations, workflow automation, or related roles. Experience with workflow automation tools such as Zapier, Make, n8n, Power Automate, or similar platforms. Familiarity with APIs, webhooks, and third-party integrations. Basic scripting knowledge (JavaScript, Python, or similar languages preferred). Experience working with CRM platforms and business systems. Strong troubleshooting and analytical skills. Excellent communication and collaboration abilities. Ability to manage multiple projects in a fast-paced remote environment. Experience with AI tools, automation agents, or process optimization is a strong advantage. Benefits 💻 Fully Remote: Work from anywhere with international teams 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals 🚀 Work with innovative companies adopting cutting-edge technology. 📈 Long-term career progression and growth opportunities. 🧠 Exposure to automation platforms, AI tools, and emerging technologies. 🤝 Collaborative international team environment. 🎯 Opportunity to build high-impact systems used across multiple departments.

Location: Argentina; Colombia; Brazil; Mexico About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a proactive and results-driven Sales Development Representative (SDR) to generate qualified opportunities for the sales team through outbound prospecting, lead generation, and relationship building. This is an ideal opportunity for someone with experience in AI SaaS sales , outbound prospecting, and B2B lead generation who thrives in a target-driven remote environment. You’ll play a critical role in driving pipeline growth by engaging decision-makers, booking demos, and positioning innovative AI software solutions to potential clients. Key Responsibilities Conduct outbound prospecting through cold calls, email campaigns, LinkedIn outreach, and social selling. Identify and qualify potential B2B clients interested in AI and SaaS solutions. Book high-quality discovery calls and product demos for Account Executives. Research target accounts, industries, and key decision-makers. Maintain accurate records and pipeline updates within CRM platforms such as HubSpot or Salesforce. Collaborate closely with marketing and sales teams to improve outreach strategies and conversion rates. Follow up consistently with prospects and nurture relationships throughout the sales cycle. Meet and exceed monthly KPIs related to outreach activity, meetings booked, and pipeline generation. Stay updated on AI trends, SaaS technologies, and competitive market insights. Requirements 2+ years of experience in a Sales Development Representative , Business Development, or outbound sales role. Previous experience selling or prospecting for AI SaaS , B2B SaaS, or technology solutions. Strong cold calling and outbound lead generation experience. Familiarity with CRM tools such as HubSpot, Salesforce, Apollo, Outreach, or similar platforms. Excellent written and verbal English communication skills. Proven ability to hit sales targets and KPIs in a remote environment. Strong research, objection handling, and relationship-building skills. Comfortable working with US, UK, or international clients and time zones. Highly self-motivated, organized, and performance-driven. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: The Americas; Costa Rica; Tampa; Charlotte; Nashville; Brazil; Atlanta; Colombia; Philadelphia; Pittsburgh; Canada; Mexico Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. THE ROLE  Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC (Americas) as you will be supporting the Americas region. We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience. Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction. KEY RESPONSIBILITIES - Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels. - Responsible for addressing and managing customers' health cases assigned to them. - Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions. - Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges. - Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction. - Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization. - Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health. - Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction. - Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments. - Collaborate with the  Sales team to ensure customer retention, particularly in churn-risk situations. - Collaborate with Treasury on payment collection for late-paying customers - Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform. - Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers. REQUIREMENTS - Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company. - Proven track record of managing multiple customer relationships and driving customer success initiatives. - Ability to effectively manage customer expectations and any conflicts should they arise. - Exceptional communication skills, both verbal and written. - Strong interpersonal skills with the ability to build rapport and trust with customers. - Analytical mindset with the ability to leverage data to drive insights and decision-making. - Cross-functional collaboration skills with experience working across departments to achieve common goals. - Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. - Strong organizational skills and attention to detail. - Passion for customer advocacy and commitment to delivering exceptional service. - Willingness to continuously learn and upskill to keep pace with product advancements and industry trends. - Proficiency in Zendesk, Asana, Notion, and Slack is a bonus. ATTRIBUTES THAT ARE NOT REQUIRED (BUT ARE A BONUS) - Experience in the HR industry and employment practices spanning multiple countries YOU'LL ALSO NEED - A reliable home internet connection (or be able to get one) - Proficiency in both written and spoken English language is required HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.