Location: Lisbon, Portugal
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Warsaw, Poland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: London, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Madrid, Spain
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Berlin, Germany
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Tel Aviv Office
Workplace: OnSite
The engineering team at Chainalysis is inspired by solving the hardest technical challenges and creating products that build trust in cryptocurrencies. We’re a global organization with teams in Denmark, UK, Canada, the USA who thrive on the challenging work we do and doing it with other exceptionally talented teammates. Our industry changes every day and our job is to create user facing products supported by a flexible and scalable data platform allowing us to adapt to those rapid changes and bring value to our customers.
We are building the data platform https://blog.chainalysis.com/reports/series-f/ for blockchain, cryptocurrency, and web3. Our engineers deeply understand what is possible with cloud-native technologies and use those insights to enable our customers to push the boundaries of the cryptocurrency landscape.
Our Alterya team is focused on AI-powered fintech and threat intelligence, empowering institutions to protect individuals from fraud transactions. As a Data Analyst & Prompt Engineer, you will be responsible for designing and optimizing prompts for LLM models to efficiently extract the data the team needs.
We are looking for someone who thinks outside the box and enjoys solving complex problems with simple, elegant solutions. You are naturally curious, highly independent, and a self-learner who is always exploring new ideas and expanding your knowledge.
The role will be based in Tel Aviv, and we are looking for eager, enthusiastic, curious, hard working and positive people to be part of our amazing journey.
In this job, you'll:
- Research the web to find and define types of scams and scammers
- Build LMM prompts and data flows
- Analyze and monitor our data pipelines using SQL
- Research scam activity patterns
- Solve complex problems in ambiguous and evolving domains.
- Become the team's subject matter expert, serving as the go-to source of knowledge in your field.
We’re looking for candidates who have:
- 2+ years’ experience as a fraud prevention / threat hunter / scam researcher
- Network knowledge
- CTF experience - not mandatory
- Hustle mind
- Dark web experience - not mandatory
- Deep knowledge in social media
- Familiar with SQL skills with experience in querying large, complex data sets
- Experience with AI
- Fluent English (written & verbal)
- Good interpersonal communication skills
- Quick grasp of new data and data systems
Technologies we use:
- Python
- SQL
- AI models
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Tel Aviv Office
Workplace: OnSite
The engineering team at Chainalysis is inspired by solving the hardest technical challenges and creating products that build trust in cryptocurrencies. We’re a global organization with teams in Denmark, UK, Canada, the USA who thrive on the challenging work we do and doing it with other exceptionally talented teammates. Our industry changes every day and our job is to create user facing products supported by a flexible and scalable data platform allowing us to adapt to those rapid changes and bring value to our customers.
We are building the data platform https://blog.chainalysis.com/reports/series-f/ for blockchain, cryptocurrency, and web3. Our engineers deeply understand what is possible with cloud-native technologies and use those insights to enable our customers to push the boundaries of the cryptocurrency landscape.
Our Alterya team is focused on AI-powered fintech and threat intelligence, empowering institutions to protect individuals from fraud transactions. As a Data Analyst & Prompt Engineer, you will be responsible for designing and optimizing prompts for LLM models to efficiently extract the data the team needs.
We are looking for someone who constantly asks questions to uncover deeper insights and better answers. You should be relentlessly focused on improving existing methods, challenging the status quo, and proactively seeking the best solutions for identified problems.
The role will be based in Tel Aviv, and we are looking for eager, enthusiastic, curious, hard working and positive people to be part of our amazing journey.
In this job, you'll:
- Build LLM prompts and data flows
- Research the web to find and define types of scams and scammers
- Analyze and monitor our data pipelines using SQL
- Work with Big Data Databases
- Research customer and team requirements, analyze fraudulent and scam activity online, and create data-driven solutions to detect scammers effectively
We’re looking for candidates who have:
- 2+ years’ experience as a data analyst
- Excellent analytical skills
- Strong SQL skills with experience in querying large, complex data sets
- Experience with Python data functions
- Fluent English (written & verbal)
- Good interpersonal communication skills
- Quick grasp of new data and data systems
Technologies we use:
- Python
- SQL
- Blockchains
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Milano, Italy
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments.
This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout.
Responsibilities
Client & Partner Engagement
Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution.
Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures).
Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach.
Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies.
Implementations Oversight
Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment.
Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers.
Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning.
Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments.
Cross-functional Coordination
Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution.
Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments.
Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints.
Maintain structured communication flows across all stakeholders involved in the implementation lifecycle.
Governance & Reporting
Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs.
Produce executive-level updates summarizing progress, risks, blockers, and next steps.
Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects.
Support escalation management and ensure timely resolution of technical or operational challenges.
Core Experience
5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments.
Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners).
Strong ability to operate at the intersection of technical and business domains.
Technical Understanding
Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures.
Understanding of APIs, SDK integrations, and system architecture patterns.
Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients.
Communication & Execution
Strong communication and stakeholder management skills, including experience working with enterprise or government entities.
Structured approach to project tracking, documentation, and governance.
Ability to manage ambiguity and operate in fast-evolving, early-stage environments.
Nice to Have
Experience with decentralized technologies, blockchain, or privacy-preserving systems.
Exposure to AI infrastructure tooling or MLOps workflows.
Experience in regulated industries or public sector projects.
Basic familiarity with programming or scripting environments (Python, APIs, CLI tools).
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Warsaw, Mazowieckie, Poland
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities:
Supporting the projects for authorizations in different countries.
Drafting and reviewing the business plans, different manuals required, contracts and other legal documents.
Conducting research under regulation of different countries.
Supporting and providing the right advice on various financial services license applications.
Advising on different legal and regulatory matters.
Collaborate closely with business teams to understand their strategic needs that effectively support key projects, partnerships and commercial goals.
Requirements:
3+ years PQE. Previous law firm/regulated financial services company experience is an advantage.
Solid experience working across multiple jurisdictions.
Experience with dealing with external legal & compliance consultants.
Experience supporting various financial services licence applications is an advantage.
Analytical skills, commercially oriented and eager to understand how the business operates to the very last detail.
Strong task-management abilities.
Ability to work autonomously, make decisions and drive results in a fast-paced environment.
Business level proficiency in English or above (equivalent to B2 or above in CEFR).
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: Cape Town, South Africa
Are you a health or performance professional thinking about a career change? Are you passionate about how technology can help progress your profession?
If you have experience working in a clinical or high-performance setting and are a physiotherapist or an athletic trainer a role as a Client Success Manager at VALD could be the change you need!
About the VALD Client Success
Team
Our Client Success team is dedicated to assisting clients in implementing and embedding VALD technology. It all starts with seamless onboarding for new clients, which ensures they have all the tools they need to start using VALD products successfully. The Client Success team continues to support the client throughout their journey with VALD.
We are looking for someone to join our team in Cape Town or surrounding.
What you will do
As a Client Success Manager at VALD, you will work directly with an assigned portfolio of clients as the VALD subject matter expert and strive for the highest level of client satisfaction in the delivery of services. On a day-to-day basis, you will:
Manage client onboarding, ensuring clients are fully supported to implement VALD systems successfully.
Build strong relationships with clients through online methods and occasionally face-to-face.
Identify client support needs and opportunities for growth.
Online client presentations using Microsoft Teams.
Regular activity tracking and reporting, using SaaS applications – HubSpot, Microsoft Suite, Email.
Manage multiple assignments and support requests simultaneously while working independently or with other team members.
Critical requirements for this role:
You must have used VALD Technology in your current or previous role.
The ability to understand and share the client’s perspective and challenges.
Excellent grammar, spelling, and proofreading skills.
Demonstrated ability to build positive relationships quickly.
The ability to think outside of the box to find appropriate solutions.
Adaptable and willing to learn new skills and processes.
Become an expert on VALD systems.
Is this you?
We are looking for a physiotherapist, exercise physiologist or sports scientist looking to make a change or, quite simply, a go-getter who is excellent with people—someone with a can-do attitude and who is interested in technology and helping clients implement systems and solutions.
You will be a self-starter who is comfortable supporting and educating our amazing clients. You’ll need great organizational and communication skills, as you'll work with many internal and external stakeholders. Ideally, you have:
Empathy
Excellent communication skills – both verbal and written.
Demonstrated ability to build positive relationships quickly.
Attention to detail and a commitment to quality control.
Strong critical thinking, analytical, and strategic problem-solving skills.
Adaptable and willing to learn new skills and processes.
Highly organized with practical time management skills.
Prior experience using VALD systems.
It’s not expected that any single candidate would check every box here. Research shows that while men and women share similarities in how they look for jobs, women may hold back if they don’t meet 100% of the criteria, while men usually apply after completing about 60%.
If you meet just some of the requirements but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual and how well we think they will work in the VALD team.
Why VALD?
VALD
is the world leader in musculoskeletal technology, providing innovative human-measurement technology to over 10,000 organizations around the world including some of the world's most elite sporting teams, universities and Defense departments. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD products.
Eight years on from its humble beginnings around a share-house dining room table in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with four offices across Australia, the UK and USA. Named in LinkedIn's
Top 25 Startups for 2022 in Australia
, VALD's best asset is not our technology but our people and culture. We have a range of benefits we offer to our team, such as:
Industry-leading compensation
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background, and sexual orientation. We welcome applications from people from all backgrounds.
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: Singapore
Workplace: onsite
About Xsolla
Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem.
The Capital Markets Group
The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms.
The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe.
CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one.
For more information, visit xsolla.com.
About the Opportunity
Xsolla is seeking a
Head of Investor Capital and Relations
to build the firm's Asia Pacific capital franchise from Singapore. The region combines the world's deepest gaming markets with some of its most sophisticated institutional capital, and this seat exists to connect the two for the firm: sovereign and state linked investors in Singapore, institutional investors and strategics across Korea and Japan, capital markets counterparties in Hong Kong and Australia, and the regional family office community.
The corporate title for this seat is Director, with a defined path to Executive Director tied to franchise milestones, including the 2027 regional coverage plan and team build. There are no direct reports initially; regional analyst support and a 2027 hiring plan are owned by this seat.
The Head of Investor Capital and Relations, APAC will be based in Singapore, in office, leveraging Xsolla's existing APAC presence, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of approximately 40 to 50 percent across Southeast Asia, North Asia and Australia, with periodic travel to Los Angeles. This is a full time position; Employment Pass sponsorship is available, with the package structured with local counsel.
Expressions of Interest
Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.
Role Overview
As Head of Investor Capital and Relations, APAC, you will own senior institutional coverage across the region, spanning sovereign and state linked investors, pensions, insurers, asset managers, funds of funds and family offices, alongside gaming, technology and media strategics across Korea, Japan and Greater China. You will own the coverage map, the relationships and the regional plan, operating with a global reporting line and the support of the firm's existing APAC operating footprint.
This is a builder's role. You will establish the coverage standards, relationship infrastructure and regional plan that allow Xsolla to engage APAC's institutional capital with discipline, while coordinating closely with counsel on marketing approach and applicable regulatory regimes across Singapore, Hong Kong, Korea, Japan and Australia.
Key Responsibilities
Institutional and Strategic Coverage
Own institutional coverage. Own senior coverage of APAC institutional capital, including sovereign and state linked investors, pensions and insurers, asset managers, funds of funds and regional family offices, with complete, current records and documented access paths in the firm's relationship platform.
Build strategic coverage. Build dedicated coverage of gaming, technology and media strategics across Korea, Japan and Greater China as limited partners, co-investors and transaction counterparties.
Map the counterparties. Map each priority institution's decision architecture, including mandate criteria, allocation cadence, co-investment appetite and approval process, and maintain that intelligence as a living asset.
Capital Formation and Transactions
Lead regional fundraising. Lead regional pre-marketing and fundraising support for the firm's investment vehicles within each jurisdiction's private placement and offering regimes, coordinating with counsel on the marketing approach for Singapore, Hong Kong, Korea, Japan and Australia.
Own diligence processes. Originate and manage institutional diligence processes end to end, including DDQ coordination, data room support and operational due diligence visits.
Support transactions. Support cross border financing and strategic transaction conversations alongside the Americas and MENA coverage teams and fund principals.
Franchise and Regional Platform
Build the region's presence. Build the firm's presence across the region's priority investment and gaming industry forums; run the APAC events calendar and convert presence into qualified pipeline.
Develop the regional plan. Develop the 2027 regional coverage plan, including market prioritization, any additional country coverage and the regional hiring sequence, for approval by the Group Head.
Set coverage standards. Establish coverage and CRM standards for the region and enforce the group's interaction logging discipline.
Risk and Controls
Ensure regulatory compliance. Ensure all regional marketing and offering activity complies with applicable regimes and the firm's policies, in coordination with counsel, including Singapore's frameworks for fund offers to institutional and accredited investors.
Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination, and escalate reputational risk considerations early.
Candidate Profile
Experience
8 or more years of progressive experience in APAC institutional coverage, capital formation, investment banking or investor relations at a bank, asset manager, placement agent or sovereign investor, including significant client facing responsibility.
Demonstrable relationships across Singapore's institutional community and at least one of the Korean, Japanese or Greater China institutional or strategic investor markets, with a referenceable record of capital raised or partnerships executed.
Sector experience across gaming, interactive entertainment, technology or media, or coverage of strategics in those sectors, is a clear advantage.
Domain Expertise
Working knowledge of regional fund marketing and private placement practice, including Singapore's institutional and accredited investor frameworks.
Experience marketing alternative strategies such as credit, special situations or private equity to Asian institutions is preferred.
Experience operating under the Monetary Authority of Singapore regulatory framework, including holding or having held representative status with a capital markets services license holder or operating within an applicable exemption, is preferred.
Skills and Competencies
Proven ability to operate independently on a global platform, with disciplined pipeline management, reporting and follow through across time zones.
Exceptional written and verbal communication skills in English; professional fluency in Mandarin, Japanese or Korean is preferred.
A high degree of ethics and integrity, with a clean regulatory and disciplinary history.
Education and Credentials
A bachelor's degree is required.
A CFA or CAIA charter, or equivalent, is strongly preferred.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom
The Campus & Community Engagement Specialist supports the planning, coordination and delivery of communication activities across Campus & Community. The role contributes to communication campaigns, content development, digital channel updates and stakeholder coordination, while maintaining consistency with KAUST and C&C standards.
The role is expected to work with increasing independence, exercise sound editorial judgement, and support the Engagement Lead in coordinating communication outputs. It provides operational and content support while building the capability to deputize for selected activities during periods of absence and progress toward broader communication leadership responsibilities.
Responsibilities
Support the planning, development, and delivery of targeted communication and engagement campaigns across designated channels.
Draft clear, accurate, and audience-appropriate copy, content briefs, executive summaries, and regular campaign updates.
Publish approved announcements and manage, update, and maintain assigned sections of the C&C website using CMS platforms.
Create, schedule, and publish approved content while monitoring basic performance metrics across social media tools.
Support the creation of key visuals, layouts, and multimedia content assets using Canva or Adobe Creative Suite.
Ensure strict consistency in tone, style, and messaging across all materials in alignment with KAUST and C&C branding guidelines.
Coordinate directly with internal proponents, GBC, consultants, and external service partners to clarify objectives, timelines, and audience needs.
Provide rigorous proofreading, fact-checking, and basic quality control, translating technical service updates into clear, accessible messages.
Monitor personal deliverables, strictly follow established approval workflows, and maintain transparent task visibility using project tracking software.
Provide day-to-day operational support, step up to lead select activities during team absences, and work flexible hours for events.
Requirements
Bachelor’s degree in Communications, Marketing, Media, Copywriting, or a related field.
Minimum of 5 years of relevant experience in marketing, copywriting, or corporate communications.
Practical experience in website publishing via CMS platforms and using social media scheduling and analytics tools.
Basic graphic design capability using Adobe Creative Suite, Canva, or similar, with preferred photography and video editing experience.
Exceptional written and verbal English communication skills with high attention to detail and commitment to accuracy.
Strong editorial judgment to identify content risks, gaps in approvals, or issues that require immediate escalation.
Proven ability to remain organized, manage multiple strict deadlines, and provide reliable follow-through on assigned tasks.
Demonstrated capacity to work independently on defined tasks while following appropriate guidance.
Professional confidence to coordinate routine matters with cross-functional internal teams, service partners, and external stakeholders.
Location: USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt are building the open data infrastructure that powers AI agents you can trust.
Fivetran is looking for a Senior R&D Software Engineer to join our fast-growing Fivetran AI team. Your data stack was built for humans — but agents are the new primary data consumers, and they have fundamentally different requirements. Agents can’t intuit context; it must be explicitly codified, governed, and traceable. We’re building the governed context layer that solves this problem: Agents Schema, an open standard for storing agent-ready context directly in the customer’s own data warehouse, and Context Builder, the managed service that keeps it filled and fresh.
This role goes well beyond standard engineering. You’ll research emerging techniques in the fast-moving AI landscape and bring real product and market understanding to decide which ideas are worth pursuing — and then you’ll take what you’ve learned and ship it as production software. We’re looking for a true generalist who is willing and able to wear whatever hat the moment calls for: prototyping a new retrieval technique one week, hardening a backend service the next, then doing SRE or QA work when the team needs it. Fivetran AI operates like a startup within Fivetran, and we need engineers who thrive on that range rather than staying in one lane.
Fivetran is the epitome of data-driven development — our engineering team is focused on building a world class product that:
Builds Infrastructure Agents Can Trust
— join our mission to deliver the governed context layer that AI agents depend on: accurate semantic definitions, traceable lineage, data contracts, and auditable history baked in from the start.
Embraces Open Standards
— help build portable, interoperable data infrastructure: Agents Schema, open formats (Iceberg, Delta Lake), MCP-native interfaces, and connector skills that work with any model and any compute.
Scales Without Breaking
— work to make Fivetran AI efficient at agent scale, where unit costs deflate as volume grows and context retrieval is fast, accurate, and cost-controlled.
We emphasize using no-nonsense tools and take great pride in the simplicity and effectiveness of the systems we build. Our back-end is built on Java, Python, Postgres, and Kubernetes, and our front-end is built on React and TypeScript.
This is a full-time hybrid position based out of our New York, NY office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Python, Java, SQL, dbt, LLMs (Claude, ChatGPT, Gemini), vector databases, BigQuery / Snowflake / Databricks, MCP protocol, React, TypeScript, Kubernetes
What You’ll Do
Research emerging techniques in retrieval, reasoning, and agentic AI, and evaluate what’s actually relevant to Fivetran AI’s roadmap
Prototype new ideas quickly, then take the ones that prove out and turn them into shipped, production-grade features
Build and maintain both back-end and front-end systems for the Fivetran AI product — from Agents Schema pipelines to the Context Catalog UI
Contribute to the AISQL capability: natural language to SQL grounded in dbt metric definitions, executed natively against the warehouse
Take ownership of production reliability: on-call rotation, incident response, and SRE work to keep the platform trustworthy at scale
Write and maintain tests, and do hands-on QA to catch issues before customers do
Use coding agents to automate the repetitive parts of the job, freeing up time for the research and design work that needs a human
Partner with product and design, bringing your own understanding of the AI tooling market to shape what gets built next
Develop software designs and contribute to the technical roadmap for the Fivetran AI platform
Contribute to hiring by participating in the interview process
Skills We’re Looking For
5+ years of programming experience across Python and/or Java, with the ability to move fluidly between back-end and front-end work
Considered a trusted expert in your subject area, capable of executing complex, ambiguous tasks with minimal hand-holding
Comfortable reading AI/ML research and turning promising findings into working prototypes
Strong product and market awareness — able to judge which emerging techniques are worth building versus which are hype
Experience with SQL and data warehouses (BigQuery, Snowflake, Databricks, or similar)
Genuine willingness to work across the full stack: research, backend, frontend, SRE, and QA, as the team’s needs demand
Writes well-structured, performant code and can dive into unfamiliar codebases to suggest improvements
Experience using coding agents or similar AI tooling to speed up day-to-day engineering work
Analytical mindset to identify gaps in existing systems and design practical, pragmatic improvements
Thrives in a startup-like environment with shifting priorities and a high degree of ownership
Bonus Skills
Experience with LLM-powered applications — RAG pipelines, embeddings, evaluation frameworks, or agent frameworks
Familiarity with semantic layers — dbt, LookML, Sigma, or similar
Experience with the MCP (Model Context Protocol) ecosystem or building AI agent integrations
Background in site reliability engineering — monitoring, alerting, incident response
Experience in data processing (ETL, ELT) and/or building data connectors
Experienced working in a cloud environment utilizing AWS, GCP, Kubernetes, or Docker
Contributions to open source AI or data projects
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$174,915
—
$209,906.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt are building the open data infrastructure that powers AI agents you can trust.
Fivetran is looking for a Senior R&D Software Engineer to join our fast-growing Fivetran AI team. Your data stack was built for humans — but agents are the new primary data consumers, and they have fundamentally different requirements. Agents can’t intuit context; it must be explicitly codified, governed, and traceable. We’re building the governed context layer that solves this problem: Agents Schema, an open standard for storing agent-ready context directly in the customer’s own data warehouse, and Context Builder, the managed service that keeps it filled and fresh.
This role goes well beyond standard engineering. You’ll research emerging techniques in the fast-moving AI landscape and bring real product and market understanding to decide which ideas are worth pursuing — and then you’ll take what you’ve learned and ship it as production software. We’re looking for a true generalist who is willing and able to wear whatever hat the moment calls for: prototyping a new retrieval technique one week, hardening a backend service the next, then doing SRE or QA work when the team needs it. Fivetran AI operates like a startup within Fivetran, and we need engineers who thrive on that range rather than staying in one lane.
Fivetran is the epitome of data-driven development — our engineering team is focused on building a world class product that:
Builds Infrastructure Agents Can Trust
— join our mission to deliver the governed context layer that AI agents depend on: accurate semantic definitions, traceable lineage, data contracts, and auditable history baked in from the start.
Embraces Open Standards
— help build portable, interoperable data infrastructure: Agents Schema, open formats (Iceberg, Delta Lake), MCP-native interfaces, and connector skills that work with any model and any compute.
Scales Without Breaking
— work to make Fivetran AI efficient at agent scale, where unit costs deflate as volume grows and context retrieval is fast, accurate, and cost-controlled.
We emphasize using no-nonsense tools and take great pride in the simplicity and effectiveness of the systems we build. Our back-end is built on Java, Python, Postgres, and Kubernetes, and our front-end is built on React and TypeScript.
This is a full-time hybrid position based out of our Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Python, Java, SQL, dbt, LLMs (Claude, ChatGPT, Gemini), vector databases, BigQuery / Snowflake / Databricks, MCP protocol, React, TypeScript, Kubernetes
What You’ll Do
Research emerging techniques in retrieval, reasoning, and agentic AI, and evaluate what’s actually relevant to Fivetran AI’s roadmap
Prototype new ideas quickly, then take the ones that prove out and turn them into shipped, production-grade features
Build and maintain both back-end and front-end systems for the Fivetran AI product — from Agents Schema pipelines to the Context Catalog UI
Contribute to the AISQL capability: natural language to SQL grounded in dbt metric definitions, executed natively against the warehouse
Take ownership of production reliability: on-call rotation, incident response, and SRE work to keep the platform trustworthy at scale
Write and maintain tests, and do hands-on QA to catch issues before customers do
Use coding agents to automate the repetitive parts of the job, freeing up time for the research and design work that needs a human
Partner with product and design, bringing your own understanding of the AI tooling market to shape what gets built next
Develop software designs and contribute to the technical roadmap for the Fivetran AI platform
Contribute to hiring by participating in the interview process
Skills We’re Looking For
5+ years of programming experience across Python and/or Java, with the ability to move fluidly between back-end and front-end work
Considered a trusted expert in your subject area, capable of executing complex, ambiguous tasks with minimal hand-holding
Comfortable reading AI/ML research and turning promising findings into working prototypes
Strong product and market awareness — able to judge which emerging techniques are worth building versus which are hype
Experience with SQL and data warehouses (BigQuery, Snowflake, Databricks, or similar)
Genuine willingness to work across the full stack: research, backend, frontend, SRE, and QA, as the team’s needs demand
Writes well-structured, performant code and can dive into unfamiliar codebases to suggest improvements
Experience using coding agents or similar AI tooling to speed up day-to-day engineering work
Analytical mindset to identify gaps in existing systems and design practical, pragmatic improvements
Thrives in a startup-like environment with shifting priorities and a high degree of ownership
Bonus Skills
Experience with LLM-powered applications — RAG pipelines, embeddings, evaluation frameworks, or agent frameworks
Familiarity with semantic layers — dbt, LookML, Sigma, or similar
Experience with the MCP (Model Context Protocol) ecosystem or building AI agent integrations
Background in site reliability engineering — monitoring, alerting, incident response
Experience in data processing (ETL, ELT) and/or building data connectors
Experienced working in a cloud environment utilizing AWS, GCP, Kubernetes, or Docker
Contributions to open source AI or data projects
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$163,920.50
—
$196,712.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt are building the open data infrastructure that powers AI agents you can trust.
Fivetran is looking for a Senior R&D Software Engineer to join our fast-growing Fivetran AI team. Your data stack was built for humans — but agents are the new primary data consumers, and they have fundamentally different requirements. Agents can’t intuit context; it must be explicitly codified, governed, and traceable. We’re building the governed context layer that solves this problem: Agents Schema, an open standard for storing agent-ready context directly in the customer’s own data warehouse, and Context Builder, the managed service that keeps it filled and fresh.
This role goes well beyond standard engineering. You’ll research emerging techniques in the fast-moving AI landscape and bring real product and market understanding to decide which ideas are worth pursuing — and then you’ll take what you’ve learned and ship it as production software. We’re looking for a true generalist who is willing and able to wear whatever hat the moment calls for: prototyping a new retrieval technique one week, hardening a backend service the next, then doing SRE or QA work when the team needs it. Fivetran AI operates like a startup within Fivetran, and we need engineers who thrive on that range rather than staying in one lane.
Fivetran is the epitome of data-driven development — our engineering team is focused on building a world class product that:
Builds Infrastructure Agents Can Trust
— join our mission to deliver the governed context layer that AI agents depend on: accurate semantic definitions, traceable lineage, data contracts, and auditable history baked in from the start.
Embraces Open Standards
— help build portable, interoperable data infrastructure: Agents Schema, open formats (Iceberg, Delta Lake), MCP-native interfaces, and connector skills that work with any model and any compute.
Scales Without Breaking
— work to make Fivetran AI efficient at agent scale, where unit costs deflate as volume grows and context retrieval is fast, accurate, and cost-controlled.
We emphasize using no-nonsense tools and take great pride in the simplicity and effectiveness of the systems we build. Our back-end is built on Java, Python, Postgres, and Kubernetes, and our front-end is built on React and TypeScript.
This is a full-time hybrid position based out of our Austin, TX office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Python, Java, SQL, dbt, LLMs (Claude, ChatGPT, Gemini), vector databases, BigQuery / Snowflake / Databricks, MCP protocol, React, TypeScript, Kubernetes
What You’ll Do
Research emerging techniques in retrieval, reasoning, and agentic AI, and evaluate what’s actually relevant to Fivetran AI’s roadmap
Prototype new ideas quickly, then take the ones that prove out and turn them into shipped, production-grade features
Build and maintain both back-end and front-end systems for the Fivetran AI product — from Agents Schema pipelines to the Context Catalog UI
Contribute to the AISQL capability: natural language to SQL grounded in dbt metric definitions, executed natively against the warehouse
Take ownership of production reliability: on-call rotation, incident response, and SRE work to keep the platform trustworthy at scale
Write and maintain tests, and do hands-on QA to catch issues before customers do
Use coding agents to automate the repetitive parts of the job, freeing up time for the research and design work that needs a human
Partner with product and design, bringing your own understanding of the AI tooling market to shape what gets built next
Develop software designs and contribute to the technical roadmap for the Fivetran AI platform
Contribute to hiring by participating in the interview process
Skills We’re Looking For
5+ years of programming experience across Python and/or Java, with the ability to move fluidly between back-end and front-end work
Considered a trusted expert in your subject area, capable of executing complex, ambiguous tasks with minimal hand-holding
Comfortable reading AI/ML research and turning promising findings into working prototypes
Strong product and market awareness — able to judge which emerging techniques are worth building versus which are hype
Experience with SQL and data warehouses (BigQuery, Snowflake, Databricks, or similar)
Genuine willingness to work across the full stack: research, backend, frontend, SRE, and QA, as the team’s needs demand
Writes well-structured, performant code and can dive into unfamiliar codebases to suggest improvements
Experience using coding agents or similar AI tooling to speed up day-to-day engineering work
Analytical mindset to identify gaps in existing systems and design practical, pragmatic improvements
Thrives in a startup-like environment with shifting priorities and a high degree of ownership
Bonus Skills
Experience with LLM-powered applications — RAG pipelines, embeddings, evaluation frameworks, or agent frameworks
Familiarity with semantic layers — dbt, LookML, Sigma, or similar
Experience with the MCP (Model Context Protocol) ecosystem or building AI agent integrations
Background in site reliability engineering — monitoring, alerting, incident response
Experience in data processing (ETL, ELT) and/or building data connectors
Experienced working in a cloud environment utilizing AWS, GCP, Kubernetes, or Docker
Contributions to open source AI or data projects
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$163,920.50
—
$196,712.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt are building the open data infrastructure that powers AI agents you can trust.
Fivetran is looking for a Senior R&D Software Engineer to join our fast-growing Fivetran AI team. Your data stack was built for humans — but agents are the new primary data consumers, and they have fundamentally different requirements. Agents can’t intuit context; it must be explicitly codified, governed, and traceable. We’re building the governed context layer that solves this problem: Agents Schema, an open standard for storing agent-ready context directly in the customer’s own data warehouse, and Context Builder, the managed service that keeps it filled and fresh.
This role goes well beyond standard engineering. You’ll research emerging techniques in the fast-moving AI landscape and bring real product and market understanding to decide which ideas are worth pursuing — and then you’ll take what you’ve learned and ship it as production software. We’re looking for a true generalist who is willing and able to wear whatever hat the moment calls for: prototyping a new retrieval technique one week, hardening a backend service the next, then doing SRE or QA work when the team needs it. Fivetran AI operates like a startup within Fivetran, and we need engineers who thrive on that range rather than staying in one lane.
Fivetran is the epitome of data-driven development — our engineering team is focused on building a world class product that:
Builds Infrastructure Agents Can Trust
— join our mission to deliver the governed context layer that AI agents depend on: accurate semantic definitions, traceable lineage, data contracts, and auditable history baked in from the start.
Embraces Open Standards
— help build portable, interoperable data infrastructure: Agents Schema, open formats (Iceberg, Delta Lake), MCP-native interfaces, and connector skills that work with any model and any compute.
Scales Without Breaking
— work to make Fivetran AI efficient at agent scale, where unit costs deflate as volume grows and context retrieval is fast, accurate, and cost-controlled.
We emphasize using no-nonsense tools and take great pride in the simplicity and effectiveness of the systems we build. Our back-end is built on Java, Python, Postgres, and Kubernetes, and our front-end is built on React and TypeScript.
This is a full-time hybrid position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Python, Java, SQL, dbt, LLMs (Claude, ChatGPT, Gemini), vector databases, BigQuery / Snowflake / Databricks, MCP protocol, React, TypeScript, Kubernetes
What You’ll Do
Research emerging techniques in retrieval, reasoning, and agentic AI, and evaluate what’s actually relevant to Fivetran AI’s roadmap
Prototype new ideas quickly, then take the ones that prove out and turn them into shipped, production-grade features
Build and maintain both back-end and front-end systems for the Fivetran AI product — from Agents Schema pipelines to the Context Catalog UI
Contribute to the AISQL capability: natural language to SQL grounded in dbt metric definitions, executed natively against the warehouse
Take ownership of production reliability: on-call rotation, incident response, and SRE work to keep the platform trustworthy at scale
Write and maintain tests, and do hands-on QA to catch issues before customers do
Use coding agents to automate the repetitive parts of the job, freeing up time for the research and design work that needs a human
Partner with product and design, bringing your own understanding of the AI tooling market to shape what gets built next
Develop software designs and contribute to the technical roadmap for the Fivetran AI platform
Contribute to hiring by participating in the interview process
Skills We’re Looking For
5+ years of programming experience across Python and/or Java, with the ability to move fluidly between back-end and front-end work
Considered a trusted expert in your subject area, capable of executing complex, ambiguous tasks with minimal hand-holding
Comfortable reading AI/ML research and turning promising findings into working prototypes
Strong product and market awareness — able to judge which emerging techniques are worth building versus which are hype
Experience with SQL and data warehouses (BigQuery, Snowflake, Databricks, or similar)
Genuine willingness to work across the full stack: research, backend, frontend, SRE, and QA, as the team’s needs demand
Writes well-structured, performant code and can dive into unfamiliar codebases to suggest improvements
Experience using coding agents or similar AI tooling to speed up day-to-day engineering work
Analytical mindset to identify gaps in existing systems and design practical, pragmatic improvements
Thrives in a startup-like environment with shifting priorities and a high degree of ownership
Bonus Skills
Experience with LLM-powered applications — RAG pipelines, embeddings, evaluation frameworks, or agent frameworks
Familiarity with semantic layers — dbt, LookML, Sigma, or similar
Experience with the MCP (Model Context Protocol) ecosystem or building AI agent integrations
Background in site reliability engineering — monitoring, alerting, incident response
Experience in data processing (ETL, ELT) and/or building data connectors
Experienced working in a cloud environment utilizing AWS, GCP, Kubernetes, or Docker
Contributions to open source AI or data projects
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$174,915
—
$209,906.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Korea
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
We’re seeking an experienced Engineering Program Manager to join Cohere’s customer-facing Engineering Program Management team. We need someone with curiosity, drive, independence, and leadership, who has hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. In return, you’ll have the unique opportunity to shape Cohere’s operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform , Product and Go-to-Market teams, and be the “technical” voice of Cohere for the customer. You will get a chance to create extremely high-impact contributions to our fast-growing company, product and culture.
Please Note: This role is open to candidates based in Korea
As an Engineering Program Manager/ Technical Program Manager, you will:
- Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and external partners.
- Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration.
- Plan: Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment.
- Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates.
- Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality.
You may be a good fit if:
- You have at least 5 years of experience as an Engineering or Technical Program Manager, with at least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions
- Knowledge or experience with LLM training or optimization would be a key differentiator
- You are problem-focused and making customers successful really excites you
- You are detail-oriented and extremely self-organized. You love enabling people and teams around you, and are excellent at capturing detailed notes/action items during highly technical meetings and tracking progress.
- You have a Bias for Action - you are very execution focused and you like getting things done.
- You have experience working with cross-functional teams to get technical products, services or solutions shipped to an internal or an external customer and can independently own tracking and reporting across multiple work-streams, with owners in different time-zones.
- You are comfortable holding leaders and individual contributors accountable. You can be assertive while remaining diplomatic. You are not afraid to follow up with people to ensure shipping within committed deadlines.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Technical Operations Support (TOS) Analyst
HYBRID: Aliso Viejo, CA
Contract, 12 months
As part of Sony Interactive Entertainment, GDFT is helping lead the cloud gaming revolution, delivering console-quality gaming experiences across televisions, consoles, mobile devices, and beyond.
The Technical Operations Support (TOS) team is a critical component of the operational foundation that enables GDFT to support a global cloud gaming platform at scale. The team provides frontline operational support for infrastructure, services, and internal processes that help ensure reliable delivery of world-class streaming experiences to players around the world.
As a Technical Operations Support Analyst, you will serve as a key operational partner responsible for handling support requests, maintaining operational processes, documenting procedures, and helping improve the efficiency of day-to-day operations. You will work closely with technical operations, engineering, and global support teams while developing foundational skills in cloud and datacenter infrastructure, operational support, troubleshooting, and process improvement.
Key Responsibilities:
Operational Support
Acknowledge, triage, and resolve support requests by following established Standard Operating Procedures (SOPs).
Perform routine operational tasks and maintenance activities while meeting service level agreement (SLA) commitments.
Escalate issues appropriately when incidents or requests fall outside established support procedures.
Support day-to-day operational activities required to maintain platform stability and service availability.
Monitor operational queues and ensure timely resolution of assigned work.
Documentation & Process Management
Create, update, and maintain SOPs, knowledge base articles, and operational documentation.
Ensure documentation follows team standards and remains accurate and up to date.
Contribute to process standardization efforts that improve consistency across operational activities.
Continuous Improvement
Identify recurring issues, repetitive tasks, and operational inefficiencies.
Provide feedback and recommendations for automation opportunities.
Partner with technical teams to improve workflows, tooling, and operational processes.
Contribute ideas that help reduce manual effort and improve team productivity.
Collaboration
Work closely with team leads, engineers, and global operational teams to support business objectives.
Participate in operational reviews, process improvement initiatives, and cross-functional projects.
Communicate clearly regarding ticket status, operational risks, and support activities.
Required Technical Experience (MUST)
1–3 years of experience in Information Technology, Technical Support, Operations Support, or a related field.
Foundational understanding of computer systems, operating systems, networking concepts, and troubleshooting methodologies.
Experience working with ticketing systems, service request management, or operational support processes.
Ability to follow documented procedures while maintaining attention to detail and accuracy.
Communication & Collaboration (MUST)
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to collaborate effectively within a team environment.
Demonstrated commitment to learning and professional growth.
Work Style (MUST)
Strong sense of ownership and accountability for assigned work.
Ability to manage multiple priorities in a structured environment.
Willingness to work flexible schedules, including evenings, weekends, and holidays, as business needs require.
Preferred Qualifications (WANT)
Experience with Linux operating systems and command-line tools.
Experience troubleshooting hardware, software, or infrastructure-related issues.
Familiarity with Jira, Confluence, ServiceNow, or similar ticketing and documentation platforms.
Exposure to cloud computing platforms such as AWS or Google Cloud.
Experience supporting operational environments that require adherence to SLAs.
Basic scripting experience using PowerShell, Bash, Python, or similar technologies.
Coursework, certifications, or training in Information Technology, Computer Science, Networking, or related disciplines.
Familiarity with monitoring, alerting, or observability tools.
Experience participating in process improvement or operational efficiency initiatives.
Candidate Profile - we
are looking for someone who:
Takes ownership of problems and follows through to resolution.
Demonstrates curiosity and a desire to continuously learn new technologies and operational practices.
Approaches work with discipline, consistency, and attention to detail.
Communicates clearly and professionally with teammates and stakeholders.
Enjoys identifying opportunities to improve processes and reduce repetitive work.
Works effectively in a fast-paced operational environment.
Maintains a positive, team-oriented attitude while handling competing priorities.
Success in This Role
Consistently meet operational support and SLA expectations.
Maintain accurate and high-quality operational documentation.
Develop strong troubleshooting and operational support skills.
Identify opportunities to improve operational efficiency.
Build foundational knowledge of infrastructure, cloud operations, and large-scale service environments.
Become trusted operational partners to engineering and support teams.
Why Join Us
This role provides a unique opportunity to gain hands-on experience supporting a global cloud gaming platform while developing technical and operational skills that can serve as a foundation for future growth in Technical Operations, Cloud Operations, Infrastructure Engineering, or Site Reliability Engineering.
You will work alongside experienced professionals, contribute to critical operational processes, and help support the technology that powers gaming experiences for players around the world.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
УдалённоWarsaw, Poland
УдалённоLondon, United Kingdom
Не хотите искать каждый день?
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ОфисheadSingapore; Proven ability to operate independently on a global platform, with disciplined pipeline management, reporting and follow through across time zones
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom
seniorUSA - New York
seniorDenver, Colorado, United States, AMER
seniorUSA - Austin (dbt)
seniorOakland, California, United States, AMER
УдалённоKorea
United States, Aliso Viejo, CA
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