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Location: Paris Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Our mission Build and lead a practical, high-trust health and safety program for Mistral AI’s rapidly expanding data center operations. You will protect employees, contractors and visitors while enabling safe deployment and operation of increasingly dense AI compute infrastructure across colocation sites. You will turn complex operational risks into clear standards, effective controls and measurable improvements. Operating context & accountability You will be the safety partner to Data Center Operations, IT Operations, infrastructure delivery, Security, Legal and People teams, and work directly with colocation operators, installation contractors and OEM service partners. Your remit spans live sites, deployment projects, commissioning and transitions into operations. You will ensure that safety responsibilities are clearly defined and that Mistral-controlled activities meet applicable requirements while challenging partner performance where shared interfaces create risk. Key responsibilities - safety management and compliance - Own the operational health and safety management framework for the data center portfolio: policy, critical-risk standards, annual objectives, assurance calendar, risk registers, incident classifications, documentation and management reporting. - Interpret applicable occupational health and safety requirements with local specialists; translate them into site-level expectations, control plans and auditable evidence across different countries. - Lead regular risk assessments, inspections and assurance reviews; prioritize findings by severity and exposure, assign owners and verify corrective actions have actually reduced risk. - Create consistent arrangements for site access, inductions, competency checks, contractor onboarding, safety briefings and refresher training, including evidence of completion. - Develop meaningful leading and lagging indicators, including high-potential near misses, overdue critical actions, training coverage, contractor observations and incident trends; present clear recommendations to leadership. - Support supplier selection and contract reviews by defining appropriate safety requirements, escalation expectations and minimum standards for colocation and technical service partners. Key responsibilities - operational and technical risk - Provide safety oversight for electrical work interfaces, energized equipment, isolation and lockout/tagout, switching coordination, arc-flash exposure and simultaneous activities in live data halls. - Assess safe systems of work for heavy rack deliveries, lifting and rigging, material handling, battery systems, working at height, temporary works, confined spaces where relevant and high-density IT installation. - Review method statements, risk assessments, permits to work and job safety analyses for high-risk activities, ensuring that scope, boundaries, competence, emergency arrangements and hold points are understood. - Partner with engineering teams on the risks introduced by direct-to-chip liquid cooling, CDUs, coolant handling, pressurized circuits, leak detection, hot surfaces and changing rack densities. - Participate in readiness reviews before energization, commissioning, major deployments and changes in operating configuration; confirm critical safety issues are resolved or escalated before work proceeds. - Coordinate emergency planning and drills with colocation operators and emergency responders for fire, evacuation, electrical incidents, coolant leaks, medical emergencies and loss of critical infrastructure. Key responsibilities - investigations and culture - Lead or coordinate investigations of incidents, unsafe conditions and high-potential near misses involving Mistral activities; use structured causal analysis and share actionable learning across the portfolio. - Challenge the completeness and quality of provider or contractor investigations when Mistral personnel or equipment may be exposed; track preventive measures through verification. - Coach engineers, managers and vendors to identify hazards early, stop unsafe Mistral-controlled work and raise concerns without hesitation. - Build strong partnerships with operations, construction, logistics, physical security, compliance and HR; communicate safety expectations clearly in written guidance, training and site discussions. - Provide practical support to other regions during major incidents, rapid expansion or unusual operational risk. What success looks like - Critical activities are governed by clear, adopted controls and a consistent standard across sites. - High-severity findings are visible, owned and resolved; incident learning results in verified preventive action. - Site and contractor training, emergency readiness and compliance evidence are maintained and readily accessible. - The safety program scales with infrastructure growth without creating unnecessary bureaucracy. Minimum qualifications - At least 5 years of practical health and safety experience in operational, industrial, construction or mission-critical environments. - Experience implementing safety programs, contractor controls, inspections, risk assessments, investigations and training. - Working knowledge of occupational safety regulations and high-risk work controls; ability to coordinate country-specific requirements. - Strong communication and influencing skills across technical teams, suppliers and senior stakeholders; fluent professional English. - Ability to work regularly on site and travel between data center locations; valid driving licence where required for site access. Preferred qualifications - Data center, manufacturing, power infrastructure or complex construction experience involving employees and multiple contractors. - Experience with electrical safety, critical mechanical systems, commissioning and work in live operational facilities. - Recognized HSE qualification and familiarity with ISO 45001-based management systems. - Experience with international portfolios, colocation operators and high-density IT or liquid-cooled systems. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: AZ_Mesa_HQ DevOps Engineer Mixed-Cloud Platform & Release Engineering Position Overview We are seeking a skilled DevOps Engineer to help build, operate, and continuously improve the CI/CD pipelines and infrastructure that support our mobility products. This is a hands-on individual contributor role responsible for the reliability, security, and velocity of build and release automation across a hybrid environment that includes Amazon Web Services (AWS), Microsoft Azure, and on-premises data centers. You will work alongside a team of DevOps engineers, SREs, and release engineers, partnering closely with Software Engineering, QE, Architecture, and Information Security to help hundreds of microservices ship safely multiple times per day. Success in this role is measured by your contributions to deployment frequency, change failure rate, mean time to recovery (MTTR), platform availability, and the security posture of the delivery pipeline. Essential Responsibilities CI/CD & Release Engineering Build, maintain, and continuously improve CI/CD pipelines supporting hundreds of microservices and applications, including pipeline-as-code standards, build artifacts, container images, and deployment automation across Azure DevOps and GitHub Actions. Contribute to measurable improvements in DORA metrics: deployment frequency, lead time for changes, change failure rate, and time to restore service. Implement and maintain release patterns (blue/green, canary, feature flags), rollback procedures, and pre-production validation gates. Partner with QE to embed automated testing — unit, integration, contract, performance, and security — into pipelines so that quality is enforced before production. Hybrid Cloud & Infrastructure Operations Build and operate infrastructure across AWS, Azure, and on-premises data centers, including compute, networking, storage, identity, and connectivity between environments (VPN, ExpressRoute, Direct Connect, peering, and transit). Manage and support Kubernetes (EKS, AKS, and on-prem clusters), container registries, service meshes, ingress controllers, and supporting middleware. Write and maintain Infrastructure-as-Code (IaC) using Terraform and platform-native tooling (CloudFormation, ARM/Bicep); participate in drift detection, peer review, and policy-as-code on all infrastructure changes. Support capacity planning, cost optimization (FinOps), and rightsizing efforts across cloud and on-prem footprints. Observability, Reliability & Incident Response Build and maintain the observability stack — metrics, logs, traces, and synthetic monitoring — and help define SLOs, SLIs, and error budgets for critical services. Participate in on-call rotations and act as an incident responder for production events, contributing to root-cause analysis and tracking corrective actions to completion. Support chaos engineering exercises, game days, disaster recovery testing, and business continuity exercises to validate the resilience of hybrid systems. Security & Compliance Partner with Information Security to implement shift-left security practices: SAST, DAST, SCA, secrets scanning, container image scanning, and IaC policy scanning in every pipeline. Manage secrets, certificates, and identity infrastructure across cloud and on-prem environments (AWS Secrets Manager, Azure Key Vault, IAM, RBAC). Help maintain audit readiness for SOC 2, PCI-DSS, and other regulatory frameworks applicable to mobility and payments processing by producing evidence of pipeline controls, access management, and change governance. Cross-Functional Collaboration Partner with Software Engineering to ensure new services are built with pipeline, observability, and infrastructure templates from day one — not bolted on later. Work with Architecture to align platform direction with the broader technology roadmap, including migrations between legacy and modern platforms. Document runbooks, pipeline standards, and infrastructure patterns so that knowledge is shared across the team. Respond to system issues, participate in high-priority incident calls, and support emergency activities outside of standard hours as needed. Required Qualifications Bachelor's degree in Computer Science, Engineering, or related field, or equivalent professional experience. 3+ years of experience in DevOps, SRE, Platform Engineering, or Cloud Infrastructure roles. Hands-on experience operating production systems in at least one of the following: AWS, Azure, or on-premises data centers, with an interest in developing depth across a hybrid environment. Experience with CI/CD platforms, specifically Azure DevOps and GitHub Actions (or comparable: Jenkins, GitLab CI, CircleCI), including writing and maintaining pipeline-as-code. Working experience with Infrastructure-as-Code (Terraform preferred; CloudFormation, ARM/Bicep, Ansible, Puppet, or Chef a plus). Experience with container orchestration (Kubernetes — EKS, AKS, or self-managed) and container build/registry workflows (Docker, ACR, ECR, Harbor). Proficiency in scripting and automation in one or more of: Python, Bash, PowerShell, Go, or TypeScript/JavaScript. Working knowledge of Git workflows, branching strategies, and code review practices. Familiarity with observability tooling such as Datadog, New Relic, Splunk, Prometheus, Grafana, ELK, or Azure Monitor / CloudWatch. Willingness to participate in on-call rotations and respond to production incidents. Clear, concise written and verbal communication skills. Preferred Qualifications Experience in mobility, transportation, tolling, parking, or other regulated, high-volume transaction-processing environments. Exposure to compliance regimes such as SOC 2, PCI-DSS, ISO 27001, or FedRAMP. Hands-on experience with service mesh, API gateways, or zero-trust networking patterns. Experience with FinOps practices and cloud cost management tooling (CloudHealth, Apptio, native cost explorers). Experience migrating workloads between on-prem and cloud, or between cloud providers. Relevant certifications: AWS Solutions Architect / DevOps Engineer, Azure Administrator / DevOps Engineer Associate, Certified Kubernetes Administrator (CKA), HashiCorp Terraform Associate. Familiarity with data and AI/ML platform operations (model registries, feature stores, ML pipelines). What Success Looks Like in the First 9 Months Within 90 days: ramped up on the team's CI/CD platform, infrastructure, and observability stack across AWS, Azure, and on-prem; owning at least one pipeline or service area independently. Within 6 months: contributing measurable improvements to deployment frequency and change failure rate for owned pipelines; actively participating in the on-call rotation and incident response. Within 9 months: recognized as a go-to contributor for at least one platform domain (CI/CD, cloud infrastructure, observability, or security); mentoring newer engineers and contributing to team standards. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: British Columbia; Alberta - Remote; British Columbia - Remote Workplace: Hybrid Safe Software is looking for a Technical Product Manager to join our Product Management team, working across the FME Platform within our Enterprise Automation and Platform Enablement portfolios. This is a hands-on role where you'll contribute to discovery, shaping, and delivery across roadmap areas that directly affect how enterprise customers deploy, run, and manage FME. Over time, you'll grow into full ownership of a roadmap within one of these portfolios, taking responsibility for its direction, prioritization, and outcomes. Working cross-functionally with engineering, design, and fellow product managers, you'll help ensure the FME Platform is reliable, scalable, and enterprise-ready. We have an immediate opening and are excited to find the right candidate to join our team. ABOUT THE TEAM As part of the Product Management team, you'll join a dynamic and cross-functional group of product professionals who guide the evolution of the FME Platform. The team is responsible for driving product direction, aligning with Safe Software's strategic goals, and delivering customer value while maintaining our competitive edge in the market. Product Management at Safe is organized around market- and customer-aligned portfolios and roadmaps—not internal engineering team boundaries. Each portfolio groups related roadmaps under a shared theme, and each roadmap has a PM owner responsible for outcomes across the full product lifecycle. You'll be joining a team that values collaboration, clear ownership, and evidence-based decision-making. WHAT YOU’LL BE DOING As a Technical Product Manager, you will: - Explore problems worth solving—framing opportunities, gathering customer evidence, and producing concept documents that validate whether an idea is worth pursuing further. - Lead discovery alongside Design and Engineering through customer interviews, competitive analysis, early feasibility checks, and lightweight experimentation to reduce uncertainty before committing resources. - Shape validated ideas into well-defined work ready for delivery—owning PRDs, defining success metrics, supporting design validation, and collaboratively stack-ranking priorities with engineering leads. - Support delivery by clarifying requirements as questions arise, incorporating beta testing and early adopter feedback, and ensuring shipped work aligns with the original problem framing. - Contribute to roadmap areas within the Enterprise Automation and Platform Enablement portfolios, working across the FME Platform rather than a single product. - Grow into ownership of a defined roadmap area, taking responsibility for its direction, prioritization, and outcomes over time. - Partner with Product Marketing, Sales, and Customer Experience teams to prepare release communications and shape go-to-market messaging. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. Required Skills: - 5+ years of experience, of which 3 are in a related Product Management role. - A Bachelor’s degree in Computer Science, Engineering, or a related field. - Strong technical fluency—you can engage in conversations about systems architecture, deployment pipelines, APIs, and platform infrastructure without getting lost. - Experience working on products tailored to technical audiences such as operators, admins, and developers rather than casual users. - Comfortable with ambiguity and able to drive clarity through evidence gathering, customer conversations, and structured problem framing. - Strong written communication with the ability to produce clear PRDs, concept documents, and decision artifacts that move work forward. - Collaborative by default—you work well across engineering, design, and other product managers, especially in shared-ownership environments. Desired Skills / Bonus Points: - In-depth knowledge of Safe Software's technology stack, customer base, and strategic goals. - Experience with how organizations adopt, operate, and scale enterprise software—including concerns like deployment, administration, observability, or extensibility. - Experience with workflow automation, job execution, or integration platforms. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Remote, Texas, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role The Enterprise Account Executive will drive towards aggressive new customer and partner revenue goals, while growing our footprint in the Enterprise market. This is a full-time, remote position and must be based out of Texas in the United States. Please note that the compensation listed below does not include commission (uncapped 50/50 split) or RSU value. What You'll Do Collaborate cross-functionally with marketing, customer success, alliances, operations, and analytics to drive pipeline generation and exceed revenue goals. Accelerate the growth & adoption of Fivetran in the Enterprise Market through value-driven sales cycles. Lead in-depth discovery and demonstrate a deep interest in our Enterprise customers’ data challenges, identify required capabilities and positive business outcomes to drive towards valuable long term customer engagements. Speak comfortably about Fivetran’s vision to a broad range of audiences from C-level executives to individual contributors. Seek out and land deals with new Enterprise target accounts, then look to grow their footprint with Fivetran through new use cases, cross-sells and expansion. Build strategic relationships with partners in order to identify new opportunities and accelerate deal cycles. Forecast accurately and provide clear visibility on sales and revenue performance by actively managing and progressing opportunities. Skills We're Looking For 8+ years of large enterprise software sales experience and well-developed pattern recognition for navigating complex organizations. Excellent written and verbal communication skills, with the ability to hold multiple stakeholders accountable throughout a complex value-driven sales cycle. In-depth familiarity with the modern data technology industry and key players. You are familiar with a solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities. You thrive in an extremely fast-paced, ever changing work environment. You’re able to keep up with a highly motivated team in a market that is growing extremely fast. You are extremely organized. You are able to juggle lots of things at once while not letting anything drop. You are a strategic thinker. You are able to see and communicate the big picture in an inspiring way. You are a problem solver. You are resilient and creative, able to be resourceful to proactively seek out a solution to a problem. You are enthusiastic! You exhibit passion and excitement for your work and you have a can-do attitude. Previous experience with data integration, database, ETL, or business intelligence technologies is a plus, but not required Please note that the base + uncapped commission compensation listed below does not include RSU value. This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings. As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process. The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $151,351 — $189,189 USD OTE (On Target Earning) $302,702 — $378,378 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross-functional initiatives that strengthen customer engagement and turn customer insight into action. You’ll bring structure to complex priorities, improve how teams plan and execute, and help connect customer feedback to better experiences, product decisions, adoption, retention, and advocacy—advancing 1Password’s mission through meaningful customer impact. Reporting to the Senior Manager, Operations & Programs, this role is remote in Canada or the United States, with a preference for Eastern Time. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 6+ years of experience in program management, operations, strategy and operations, or a related field, including work on customer-focused programs. - Experience leading complex, cross-functional initiatives from initial scope through implementation, adoption, and transition to ongoing ownership. - Ability to create structure from ambiguity, right-size processes, manage competing priorities, and move work forward with sound judgment. - Strong executive presence and communication skills, with the ability to present recommendations, tradeoffs, risks, and decisions to stakeholders at all levels. - Experience influencing partners without formal authority and aligning teams with different priorities, working styles, and levels of technical knowledge. - Demonstrated experience using AI-enabled tools and automation to improve research, analysis, planning, communication, workflow execution, or operational efficiency. - Preferred: Experience in Customer Success, customer engagement, Voice of Customer, customer advocacy, customer insights, customer content, digital engagement, or customer education. Familiarity with tools such as Asana or Notion, or a project management certification, is also helpful. What you can expect: - Lead strategic programs across customer engagement, including Voice of Customer, customer content, advocacy, and related initiatives. - Establish clear plans, owners, milestones, dependencies, success measures, and operating rhythms that improve visibility and execution. - Build scalable ways to collect, synthesize, and activate customer feedback, connecting insights to decisions, communications, and measurable improvements. - Lead cross-functional initiatives that improve customer journeys, handoffs, feedback loops, and other important moments across the customer lifecycle. - Partner with Customer Experience, Go To Market (GTM), Product, Engineering, Revenue Operations (RevOps), and other teams to manage tradeoffs and deliver shared outcomes. - Present concise, recommendation-led updates in team meetings, company forums, and executive discussions. - Support rollout, communications, enablement, and adoption for new programs, processes, tools, and ways of working, while identifying opportunities for simplification and automation. USA-based roles only: The annual base salary for this role is between $131,000 USD and $190,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: London, England Workplace: Remote About the Role We're looking for a Director of EMEA Sales Operations to be the dedicated GTM Operations partner for our EMEA region. This role sits at the centre of EMEA's go-to-market motion, spanning New Logo, Growth, and Commercial/hybrid motions across a fast-growing, multi-country region.   You will partner directly with the VP of EMEA and the region's Account Executives, Business Development Reps, and Solutions Architects to deliver the insights, enablement, and processes that power territory design, quota allocation, pipeline and forecasting hygiene, and the region's operating cadence. Because EMEA spans many countries and time zones relative to global GTM Operations and Systems teams based in the US, this role requires someone who can operate with real autonomy, exercise judgment on what to escalate versus solve locally, and represent EMEA's specific needs (FSI and financial services-heavy Strategic accounts across UK/Ireland and DACH, multiple hybrid Commercial motions, territory splits across UK/Ireland, DACH, Nordics, and Southern Europe) back into Temporal's global GTM Operations function.   We're building a GTM Operations function that is AI-native from the ground up. We expect this leader to bring demonstrated experience using AI tools to accelerate analysis, surface insights, and scale operational work—not as a future aspiration, but as a core part of how they work today.   Responsibilities - Serve as the dedicated Sales Operations partner for EMEA, supporting New Logo, Growth, and Commercial/hybrid motions across the region, and knowing when to solve locally versus escalate to global GTM Operations or Systems. - Partner with the VP of EMEA and regional sales leadership to deliver actionable insights on net-new pipeline generation, account penetration, and territory design. - Own pipeline visibility and forecasting hygiene across all EMEA motions, including large complex enterprise deals, consumption workload ramps, and Commercial/self-serve pipeline. - Conduct white-space and TAM analysis to identify high-propensity targets across EMEA's markets, with particular attention to the region's concentration of financial services, banking, and fintech accounts. - Identify process gaps across the region's hunting, growth, and hybrid motions, and partner with GTM Systems to scope and implement automation—including AI-assisted workflows that reduce manual effort and increase regional coverage. - Analyse regional sales performance (win/loss, deal velocity, conversion, quota attainment) across segments, and translate findings into clear recommendations for the VP of EMEA and regional leaders; leverage AI tools to accelerate analysis and surface patterns at scale. - Build and maintain Salesforce and Omni reporting and dashboards tailored to EMEA, supporting Strategic, Growth, and Commercial views (including CQA/Tiered account, SSU, and workload metrics specific to the region). - Support the region's full operating cadence: forecasting calls, QBRs, pipeline reviews, and account planning sessions, often prepping leadership with regional metrics ahead of cross-timezone reviews. - Drive annual and in-year planning for EMEA: capacity plans, territory carving and re-carving (including account transitions as reps' territories evolve), and quota allocation across New Logo, Growth, and Commercial. - Evaluate new market entry and partner with regional GTM leadership on market expansion priorities, including coverage models and impacts to org design.     Qualifications - Experience in Sales Operations, Revenue Operations, or Field Operations supporting a B2B enterprise or strategic sales organization in technology or software. - Proven track record supporting multiple sales motions at once: net-new logo hunting, growth/expansion within existing accounts, and self-serve or hybrid AE-assisted motions. - Demonstrated AI-native working style: hands-on experience using AI tools (e.g., ChatGPT, Gemini, Notion AI, or purpose-built GTM AI tools) to accelerate analysis, automate repeatable ops tasks, generate insights from large datasets, and improve the speed and quality of decision-making. We are not looking for theoretical familiarity—we want to see how AI is embedded in how you work today. - Deep experience across EMEA markets and fluency in the cultural and commercial similarities and differences across these markets. - Hands-on experience with building equitable territories, account scoring, quota allocation, and capacity modelling across a multi-country region. - Strong Salesforce expertise, including building scalable reports and dashboards across multiple sales motions and segments. - Highly analytical, with the ability to turn data into clear, actionable insights for regional sales leadership; comfortable pairing SQL, BI tools, and AI assistants to move faster and go deeper. - Strong cross-functional partner who can work effectively with regional sales and SA leadership, global GTM Operations, GTM Systems, and Marketing. - Comfortable presenting insights and recommendations to senior regional and global leadership. - Able to operate both strategically and tactically depending on business needs. - Bonus: experience operating in a consumption-based business, with a strong understanding of how usage impacts forecasting, pipeline, and quota planning for newly acquired and expanding accounts. - Bonus: experience evaluating or deploying AI-powered GTM tools (e.g., AI forecasting, account scoring, pipeline intelligence, or conversation intelligence platforms) and driving adoption across a regional sales team. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX; San Francisco, CA; New York City About the role The web is undergoing a structural transition from a search-first economy to an AI-mediated, agentic ecosystem. Cloudflare sits in front of more than 20% of the world's web traffic, providing an unmatched, front-row view of how Large Language Models (LLMs), AI bots, and autonomous agents interact with digital content. We are seeking a Strategic Partnerships Lead / Director - AEO/GEO Analytics to join Cloudflare’s Strategic Partnerships team. In this high-impact, zero-to-one role, you will define and execute our strategy to transform Cloudflare’s rich network and CDN data into actionable business, marketing, and Answer Engine Optimization (AEO) intelligence. What you'll do You will act as the crucial bridge between enterprise customers, Product & Engineering, and Go-To-Market (GTM) teams. Your mission is to build and commercialize the "Analytics of the Agentic Era"—helping non-technical business leaders, CMOs, and digital publishers measure content value, track agentic traffic, and optimize brand visibility across AI answer engines. Responsibilities 1. Product Influence & Analytics Suite Definition Partner closely with Product Management and Engineering to translate raw CDN, bot, and network traffic signals into executive-ready dashboards and commercial analytics products. Help design first-party analytics tools tailored for business personas—focusing on metrics like scraping-to-referral ratios, prompt library integrations, LLM brand presence, and content gap analysis. Run design partner programs with top enterprise customers and media brands to gather feedback, validate feature roadmaps, and co-develop analytics prototypes. 2. GTM Strategy & Sales Enablement Collaborate with Cloudflare’s Enterprise Sales and GTM teams to package, price, and position the Advanced Analytics Suite for commercial buyers. Create sales playbooks, value frameworks, and pitch materials that translate complex technical infrastructure data into compelling business stories for non-technical buyers. Serve as a domain expert in high-stakes customer meetings, executive briefing centers (EBCs), and pilot programs. 3. Expanding the Buyer Horizon Beyond CISOs Champion Cloudflare’s strategic positioning beyond security (CISOs) and infrastructure (CTOs), actively expanding our mindshare among CMOs, digital strategists, and commercial leaders. Educate external stakeholders on critical concepts in the agentic web, such as Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), and synthetic web traffic attribution. 4. Ecosystem & Strategic Alliances Identify, evaluate, and structure strategic partnerships with adjacent players in the marketing tech and AI ecosystem (e.g., AEO measurement platforms, attribution providers, AI ad networks, and commercial data platforms). Leverage ecosystem relationships to enrich Cloudflare’s analytics capabilities and build joint go-to-market motions. Desirable Skills, Knowledge, and Experience: 10+ Years of Experience: Demonstrated track record in strategic partnerships, business development, product marketing, or strategy within digital media, martech, web analytics, or data platform ecosystems. Technical + Commercial Fluency: Exceptional ability to understand complex technical infrastructure (CDNs, bot management, traffic logs, APIs) while possessing a keen empathy for marketing and business mechanics (KPIs, CAC/LTV, attribution, content monetization). 0-to-1 Builder Mindset: Proven experience taking early-stage, ambiguous product concepts from ideation to scaled commercial distribution. C-Suite Storytelling & Communication: Superior written and verbal communication skills, with a track record of presenting to C-level executives (CMOs, CEOs) and simplifying complex developer concepts into strategic business imperatives. Cross-Functional Leadership: Strong experience orchestrating alignment across engineering, product management, sales, legal, and executive leadership teams. Location: Based in or willing to work hybrid from our San Francisco, CA or New York, NY or Austin, TX offices. Compensation Compensation may be adjusted depending on work location. For San Francisco based hires: Estimated annual salary of $195,000 - $268,000 For New York City based hires: Estimated annual salary of $186,000 - $255,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: T-CPT-11654 Kajabi Website Development & Automation Virtual Assistant Independent Contractor – T-CPT-11654 Kajabi Website Development & Automation Virtual Assistant/Technical VA/Senior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A California-based senior advocacy organization is seeking an experienced Technical VA to support the continued development and maintenance of an online platform providing educational resources, self-advocacy tools, and information for senior adults. The platform is currently in beta testing, with an initial launch anticipated in late November. The VA will work alongside the existing development team during a planned transition, then assume responsibility for maintaining the existing Kajabi environment and implementing Phase 2 features using established documentation and standard operating procedures. The ideal candidate will bring strong Kajabi expertise, automation experience, AI literacy, and the ability to execute technical projects independently. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Kajabi Website & Product Development Maintain and enhance the existing Kajabi website and platform architecture Develop and update landing pages, product vaults, and digital content areas Configure checkout flows, digital product delivery, and related user experiences Maintain tags, automations, and customer access workflows Implement approved Phase 2 features using existing plans and technical documentation Troubleshoot website functionality, design, and user-access issues Integrations & Technical Automation Maintain and troubleshoot Zapier automations connecting platform systems Support existing Netlify components and related website integrations Assist with data workflows supporting the platform's interactive mapping features Test integrations and identify errors or incomplete processes Coordinate technical updates to ensure systems function together reliably Use AI tools, including Gemini, to support development and troubleshooting Technical Operations & Documentation Work with the existing development team during the transition period Review and follow established SOPs, system documentation, and technical requirements Maintain organized records of configurations, changes, and completed work Test new features before implementation Identify technical issues and recommend practical improvements Provide regular progress updates and flag items requiring additional expertise Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Demonstrated hands-on Kajabi development experience required Kajabi site architecture, landing pages, and product configuration experience required Kajabi checkout, tagging, and automation experience required Zapier integration experience strongly preferred Netlify experience preferred Experience maintaining or extending existing websites required Strong troubleshooting and technical documentation skills required AI-assisted development experience strongly preferred Experience with API integrations or data-driven website features is a plus Ability to work independently from established SOPs required IDEAL CANDIDATE PROFILE Highly proficient with Kajabi and related technical workflows Independent, proactive, and resourceful Strong troubleshooting and problem-solving ability Comfortable inheriting and improving an existing technical environment Detail-oriented with strong documentation habits AI-literate and comfortable working with AI-assisted development processes Able to communicate technical matters clearly to nontechnical stakeholders Interested in a long-term role supporting continued platform development APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Kajabi – Required Zapier – Strongly Preferred Netlify – Preferred Gemini / AI Development Tools Website Integration & Automation Tools Google Workspace / Microsoft Office Work Schedule Contracted Hours per Week: 10 Hours (Potential to increase based on project milestones and workload) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time:  Flexible – TBD Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Technical VA REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level Contracted Hours per Week: 10 hours/week (Potential to increase based on project milestones and workload) Daily Working Time:  Flexible – TBD Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-C (Strong Written and Professional Communication Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Integrated Marketing Manager to join our team in Spain! Are you a master storyteller with a knack for turning ideas into powerful messaging? Do you thrive in a fast-paced, global environment where communication shapes brand perception and drives engagement? We’re looking for a Global Communications Manager to craft compelling narratives, elevate our brand presence, and create meaningful connections across audiences. If you're a strategic thinker with a passion for storytelling, innovation, and impact, this is your opportunity to make a difference—let’s talk! What you'll do: Write and edit social media content for Aleph’s channels, including posts, captions, carousels, short video scripts, and campaign copy, adapted to each platform and audience (global, regional, and local). Support regional marketing managers with ready-to-adapt PR and content toolkits, copy reviews, and localization guidance. Review press releases for clarity and key messaging, help regional marketing managers prepare them, and turn announcements into engaging social, email, and internal communications content. Write and optimize email marketing programs, including newsletters, campaign emails, and nurture sequences. You’ll own subject lines, preview text, and CTAs, A/B testing them to improve open, click, and conversion rates. Incorporate AI tools across the content workflow, from research and initial drafting to localization and variant testing. Manage the integrated content calendar day-to-day across social, email, web, and the marketing intranet. Apply our brand voice and tone guidelines, ensuring website copy, presentations, and sales materials remain consistent. Monitor social listening, respond to community engagement, and identify potential reputational risks early. Track social and email performance metrics (engagement, views, open rates, CTR, conversions) and translate insights into actionable recommendations. What you need for this role: 5+ years of experience in content marketing, PR, communications, or integrated marketing. Bachelor’s degree in communications, public relations, marketing, or a related field. Proven expertise in developing and executing communication strategies, including content for social media, employee-generated content (EGC), email, and internal communications (comunicación interna). Solid understanding of PR materials (press releases, Q&As, media kits, etc.), including their structure, newsworthiness, and how to craft compelling headlines and leads. PR agency experience is strongly preferred. Experience using content and PR tools, media monitoring solutions, content management systems, and analytics platforms (e.g., Salesforce Marketing Cloud, eClincher, PR Newswire). Native-level English proficiency with exceptional writing, editing, and presentation skills, able to transition seamlessly from a punchy 150-character post to long-form content while maintaining brand voice. A systems mindset focused on building scalable, localizable, and measurable content strategies rather than chasing short-term trends. Strong organizational and interpersonal skills to collaborate effectively across cross-functional teams and time zones. Hands-on experience leveraging AI tools (e.g., Claude, ChatGPT, Gemini) to create and adapt content, paired with strong editorial judgment on where human oversight is essential. Comfort with data, with a proven ability to derive actionable business insights from performance dashboards. What will make us really love you: You have a creative mindset and a passion for storytelling that captivates audiences. You excel at turning complex messages into engaging, clear content for diverse audiences. You’re a natural relationship-builder, fostering trust with stakeholders at all levels. You bring strategic thinking and can pivot quickly in a fast-changing landscape. You love analyzing trends, insights, and data to continuously optimize communication efforts. You’re a proactive problem solver who thrives in high-pressure situations. What you'll love about us: We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. #ALEPH Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Remote, Canada; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Director of Dedicated Infrastructure Engineering & Platforms, you will lead the engineering organization responsible for GitLab Dedicated, GitLab's premium single-tenant SaaS offering for enterprise customers in regulated industries, and public sector. You will lead a high-performing organization of managers and engineers who own the entire lifecycle of dedicated and cellular platforms, from orchestration, integrations, resilience, and incident response to switchboard APIs, public sector compliance, and enterprise customer migrations. Your mission is to scale GitLab Dedicated from its current trajectory toward an aggressive growth target, ensuring enterprise customers experience full platform capabilities with dedicated infrastructure, compliance certifications, and enterprise-grade SLAs in an isolated environment. As a high-impact executive leader, you will define the strategy for single-tenant and public sector SaaS platforms, drive critical infrastructure investments, ensure FedRAMP/compliance operational readiness, and build the switchboard and migration capabilities that allow enterprise customers to seamlessly transition to and scale on Dedicated. You will succeed by cultivating a culture of operational excellence, closing key business and roadmap gaps, and leading distributed engineering teams to deliver high-availability, highly secure platform experiences. What you'll do Own the strategy and roadmap for GitLab Dedicated, and ensure the platform scales with customer growth and converges with GitLab's cellular architecture. Partner with Product and executive leadership to deliver on growth targets, with a focus on platform reliability, faster customer onboarding, infrastructure cost efficiency, and self-service administration. Lead the engineering teams that build and run the platform: tenant orchestration and integrations, resilience and incident response, the Switchboard control plane, public sector platforms and compliance, and enterprise migrations and import tooling. Uphold enterprise-grade SLAs across every tenant. Deliver GitLab Dedicated for Government: AWS GovCloud infrastructure, FedRAMP operations and audit readiness, air-gapped isolation, and public sector feature delivery. Make enterprise migrations to Dedicated predictable, repeatable, and low-disruption through self-service tooling and guided workflows. Hire, coach, and scale engineering managers across distributed teams, and bring practical AI-enabled workflows into how the organization works. Partner with Product, Security, and Customer Support to keep customer commitments, architecture, and investments aligned. Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring You have led engineering organizations that run enterprise single or multi tenant SaaS infrastructure and cloud platforms at scale. You have measurably improved production reliability, reduced toil, or lowered infrastructure cost on a platform you owned. You have deep expertise in cloud-native and cellular architectures, Infrastructure as Code, and modular services that deploy and scale independently across cloud environments. You have delivered and operated enterprise offerings under strict compliance regimes such as FedRAMP and AWS GovCloud. You have led organizational changes, including adopting AI enabled workflows that raise engineering system efficiencies. You translate financial targets into engineering investments, headcount plans, and execution roadmaps. You lead with ownership, speed with quality, and a focus on customer outcomes. About the team The Dedicated Infrastructure & Platforms organization builds and runs GitLab Dedicated, our single-tenant enterprise SaaS offering, for GitLab's most strategic enterprise and public sector accounts. It is organized into five focus areas: Platform Orchestration & Integrations: orchestration, deployment, and environment automation for Dedicated tenants and cellular environments, plus integrations with external products. Core Features, Resilience & Response: compliance and operations driven features, disaster recovery, automated failover, rate limiting, and incident response automation. Switchboard & Control Plane: the APIs, tenant change automation, and operator and customer interfaces that make Dedicated self-service. Public Sector Platforms & Compliance: AWS GovCloud infrastructure, FedRAMP compliance operations, air-gapped isolation, and Geo replication for GitLab Dedicated for Government. Enterprise Migrations & Import Tooling: customer migration programs and playbooks, Geo-based migration tooling, Direct Transfer, and self-service guided import workflows. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $212,000 — $290,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. THE M&A AND INTERNATIONAL EXPANSION ROLE Alan is diversifying its activities in the fields of healthcare, prevention and insurance through mergers and acquisitions, and is actively expanding internationally. In addition, Alan recruits talent worldwide and enables its employees to work remotely in complete safety. “Alaner, everywhere”. The role makes sure each acquisition and each country opening is legally secure, fast and humane: from HR due diligence, to transferring employment contracts, to fully integrating the people who join us. You'll join the Expansion crew inside the People team. You'll work closely with the crew owner, and with Corporate, Finance, team Leads and General Managers involved in each deal. THE PEOPLE TEAM The People team is made up of 13 people who work in an environment shaped by Alan's Leadership Principles. Every one of them is a genuine fan of our products (Culture being one of them) and deeply committed to Alan's Prevention and Health mission. The team covers Learning and Development, Payroll and Admin, Employee Experience and Operational Efficiency, Compliance and Employment Law, Comp and Ben, and now M&A and International Expansion. It is a generalist team: everyone shares three core missions, namely People on-call (answering the day to day questions from Alaners, which is now AI-powered), individual situation management, and HRBP responsibilities. This represents roughly 50% of our time. Then each person owns one or more cross-functional topics depending on their flavour. In your case: M&A and expansion. YOUR MISSIONS On top of the core missions shared across the People team, you will work on a very diverse range of high-impact topics: You will own to the People workstream of M&A transactions from due diligence to integration, alongside the crew and in close collaboration with the Corporate team, Legal, Finance and the business owners of each deal. Depending on the nature of the deal, you will own: - HR due diligence: reviewing headcount, employment contracts, collective agreements, compensation & benefits, liabilities and risks of target companies, and flagging red flags clearly to the deal team; - Transferring employment contracts in France and abroad, and choosing the right path for each deal and country; - Integrating acquired teams: day-1 and first-months plans, harmonising contracts and benefits, communicating with acquired employees, onboarding them into Alan's way of working; - You will support the people transition of acquired teams, working with the crew and leads on team set-up, keeping key talents, and supporting every individual situation with care; - Working with external advisors (law firms, HR advisory, relocation and EoR providers): writing clear briefs and challenging their advice. Also: - Opening new countries on the People side: entity vs employer of record, compliant local contracts, benefits and payroll partners - You will handle international relocations and cross-border situations for Alaners moving or working between countries (visas, social security, tax, type of contract); - Building reusable playbooks (HR due diligence checklist, integration playbook, "country opening – People" checklist) so each new deal is faster than the last - Taking on global and cross-border individual situations (mobility, work from anywhere, sensitive cases) - Raising the team's expertise: sharing your knowledge of employment law and M&A practices with the crew and the wider People team - Leveraging AI and automation to multiply the impact of your work   OUTCOMES WITHIN YOUR FIRST MONTHS IN THE TEAM BY 2.5 MONTHS: - You are autonomous on day-to-day People on-call requests; - You have mapped our current M&A and country-opening practices and shared a first list of gaps and quick wins; - You have contributed to the People workstream of at least one live deal or country opening (due diligence, contract transfer or integration); - You have contributed to our reusable playbook (e.g. HR due diligence checklist); - You have shadowed and been reverse-shadowed on individual situation management. BY 5 MONTHS: - Depending on the ongoing projects, you own the People workstream of a deal end to end, from due diligence to integration, with the crew as a sounding board; - You have run, or co-run, one talent density assessment and the parting ways cases that came with it; - You handle cross-border individual situations without supervision; - Your playbooks are used by the crew and by Legal / Finance on new deals; - Leads and crew members come to you as the go-to expert on these topics.   IS THIS WHAT YOU ARE LOOKING FOR? You may be a great fit for this role if: - You have around 5 years of experience focused on HR M&A and integration topics, for example in a reputable HR advisory firm or in an HR team that focuses on these topics. - You have worked on acquisitions in the Tech industry, not only on very large corporate groups, and you know the method is not the same. - You master HR due diligence and the transfer of employment contracts. - You have worked on post-merger integration, including talent density and parting ways, not only on the pre-signing side. - You have international exposure: you have worked on deals or entities outside France. - You are fluent in English, written and spoken (all of our internal processes, documentation and communications are in English). - You are adaptable and creative: you adjust your method to each type of company and deal instead of copy-pasting one process. - You are very organised: you run several confidential workstreams in parallel without dropping balls. - You are a strong communicator, with very different audiences (founders, acquired employees, leads, lawyers), in writing and orally. - You are strong technically and can teach us things. - You show judgement and discretion with confidential information and sensitive human situations. NICE-TO-HAVE We are not looking for all of the below. Any one of these can be a strong signal. - You have a legal background, ideally in employment law. - You have worked in or with a Tech scale-up that made several acquisitions. - You have opened entities or set-up employers of record in new countries. - You speak another language relevant to our expansion (e.g. Spanish, Portuguese; Arabic). - You are AI-enthusiastic and actively use tools to multiply your impact. LEVEL RANGE For this opportunity, we are aiming to hire within the C0-D level range.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11579 Business Support Virtual Assistant Independent Contractor – CPT-11579 General Business Support Virtual Assistant/Business Support VA/Entry Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A small-business growth initiative is seeking versatile Business Support Virtual Assistants to provide administrative and operational support to participating small businesses during a 12-week program. The initiative supports businesses that are building the structure, systems, and processes needed to grow and eventually hire employees. Participating companies may come from a variety of industries, so the VAs need to be well-rounded, adaptable, and comfortable learning different small-business environments. Each participating business will receive a limited number of VA support hours each week. The work will primarily consist of general administrative, executive-assistant, customer-support, and basic business-support tasks rather than specialized accounting, technical, or advanced marketing responsibilities. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Administrative & Executive Support Assist with email and inbox organization Perform data entry and maintain basic business records Organize documents, files, spreadsheets, and recurring information Assist with calendar and appointment coordination Maintain task lists and follow up on outstanding administrative items Support routine back-office activities based on each business's needs Maintain separate folders, records, and files for each assigned business. Organize daily tasks according to each business's assigned support hours and priorities. Customer & Business Support Assist with basic customer or prospect follow-up as directed Respond to routine inquiries using approved information or templates Assist with appointment scheduling and confirmations Maintain customer, prospect, or business information in spreadsheets or CRM systems Support basic lead research or lead-generation activities where appropriate Assist with other general tasks that small-business owners can reasonably delegate Provide scheduled support blocks for individual businesses rather than unrestricted access throughout the day. Support approximately 3–5 businesses, depending on workload and assigned hours. Process & Organization Support Learn each assigned business's basic processes and priorities Follow established instructions and workflows Help organize recurring administrative processes Document basic procedures when appropriate Transition efficiently between assigned businesses and maintain clear separation of information Communicate regularly regarding completed tasks, priorities, and outstanding needs Track working hours and maintain clear records of time spent supporting each business. Follow the program's established procedures for logging work, breaks, and shift completion. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous administrative, executive assistant, customer support, or general business-support experience preferred Strong Microsoft Office and/or Google Workspace skills Spreadsheet and data-entry experience required Strong organization and time-management skills Clear written and verbal English communication CRM or lead-management experience is a plus Basic lead generation, appointment setting, or customer follow-up experience is a plus Specialized accounting or bookkeeping experience is not required IDEAL CANDIDATE PROFILE Versatile and comfortable supporting different types of small businesses Strong general administrative and executive-assistant skills Organized and dependable Able to learn new processes quickly Comfortable working from instructions without excessive supervision Strong written and verbal communication Professional when interacting with different business owners Comfortable switching between different tasks and business environments Able to manage limited assigned hours effectively APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Microsoft Office Google Workspace Microsoft Excel / Google Sheets Email & Calendar Platforms CRM / Business Management Platforms – As Applicable Work Schedule Contracted Hours per Week: VA 1 - 20 hours/week; VA 2 and 3 - 40 hours/week Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: TBD CST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry Level Contracted Hours per Week: VA 1 - 20 hours/week; VA 2 and 3 - 40 hours/week Daily Working Time: TBD CST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 3 VAs (Two Full-Time / One Part-Time) GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-C (Clear, Professional English Communication Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Remote Workplace: Remote Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A LITTLE MORE ABOUT THE ROLE: We're looking for a Director, Claims Operations to lead Gravie's end-to-end claims operations including production processing, stop loss, support and appeals, and claims payments. You'll manage day-to-day claims operations across all queues, lead a team of managers and individual contributors, drive process improvement and automation, build a high-accountability team culture, manage vendor relationships and performance, and ensure adherence to contractual and regulatory requirements. YOU WILL: - Claims Operations Leadership: Own the full claims processing lifecycle across first pass, adjustments, stop loss, support, appeals, and payments, with direct accountability for throughput, quality, and timeliness at every stage. Set and drive auto-adjudication performance targets and lead continuous improvement in first-pass resolution rates - Quality & Error Resolution: Assess trends in claims processing errors, identify systemic root causes, and develop and execute plans to drive resolution and sustained quality improvement. Partner with Claims Quality and Configuration teams to implement fixes and track the reduction of recurring errors over time - Stop Loss Claims Processing: Own the claims production side of stop loss end-to-end, including adjudication of stop loss-eligible claims, inventory management, quality oversight, and team performance. Serve as the primary claims operations partner to EDI for intake and routing, and to Configuration for system rules, enhancements, and processing issue resolution - Team Management: Directly manage a team of Claims Managers and a small payments team, providing coaching, performance feedback, and career development. Foster a culture of ownership, psychological safety, and continuous improvement. Partner with HR and the VP of Claims to define role scope, growth paths, and consistent performance expectations across the team - Claims Payment Execution: Ensure accurate and timely claims payment processes that meet Gravie's contractual and regulatory obligations, including state prompt payment and network partner requirements - Automation & Process Improvement: Champion automation within claims operations; identifying high-volume manual workflows as candidates for improvement, owning operational readiness and adoption of new automated processes, and partnering with Optimization, Product, Engineering, and Configuration on implementation. Lead the transition of stable operational workarounds into scalable, steady-state processes - Inventory Management: Maintain and continuously improve claims inventory management; tracking claims across all queues, partnering with VP of Claims and Finance to project future volume and staffing needs, owning a regular inventory review process, and escalating blockers proactively to prevent backlog accumulation - Cross-Functional Collaboration: Serve as the primary claims operations contact for Finance, Sales, Account Management, and Clinical teams. Ensure cross-functional partners have a clear point of contact for operational claims decisions, and that system or process changes affecting claims are communicated before they create downstream impact. Partner with Optimization on reporting and analytics needs and with Configuration on change communication protocols - Vendor & Partner Management: Manage operational relationships with payment, recoupment, and claims processing vendors, ensuring performance standards and contractual obligations are consistently met - Compliance: Ensure claims operations, payment, and recoupment processes meet all applicable regulatory standards and contractual requirements. Implement and maintain financial controls to drive transparency and accuracy, protect against fraud, credit balance risk, and other operational risk YOU BRING: - Bachelor's degree or commensurate experience - 8+ years of experience in healthcare claims operations, with direct exposure to production processing, stop loss, support and appeals, and claims payments - 3+ years of experience leading managers and teams, with a track record of building accountability-driven cultures through periods of organizational change - Strong working knowledge of claims adjudication logic, stop loss mechanics, coordination of benefits, subrogation, recoupment, and payment integrity fundamentals - Experience identifying and driving automation and process improvement in manual-heavy environments; familiarity with claims platforms and EDI workflows - Ability to establish clear decision rights and operating norms, including escalation paths, cross-team communication protocols, and inventory management practices - Comfortable working with operational metrics, identifying trends, and building the case for process or structural changes with quantitative support A LITTLE MORE ABOUT US: - We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space. - We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized. - Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average. - Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. BENEFITS Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave. JOB APPLICANTS If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.

Location: Kazakhstan OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Technical Interview Interview with Hiring Manager Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Remote; Remote or Boston, MA Workplace: remote Arcadia is dedicated to happier, healthier days for all.We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. We’re a team of fiercely driven individuals committed to making healthcare more sustainable – and we’re looking for passionate people to help us get there. For more information, visit arcadia.io Why This Role Is Important to Arcadia Arcadia's Life Sciences business delivers de-identified clinical and claims data products and develops sponsored programs that support patient cohort identification, provider alerting and actioning, patient engagement, and outcomes reporting. These efforts require coordinated execution across Sales, analytics, engineering, QA/QC, and Delivery & Operations. The Project Delivery Manager, Life Sciences will organize that execution. This person will manage multiple solutioning projects from finalized sales agreement through implementation and turnover, maintaining clear plans, ownership, status, risks, issues, and decisions. The role will also provide supporting coordination for the Life Sciences feasibility queue. This is an individual-contributor role for someone who brings practical judgment, disciplined follow-through, and the interpersonal skill to create accountability without direct authority. The successful candidate will keep complex work moving without adding unnecessary process. What Success Looks Like In 3 Months •  Develop a working understanding of Arcadia's Life Sciences data products, sponsored programs, active projects, and the teams responsible for analysis, development, testing, and operations. •  Establish effective working relationships across Life Sciences Sales, analytics, engineering, QA/QC, and Delivery & Operations. •  Begin managing assigned solutioning projects through clear project plans, milestones, dependencies, responsibilities, risks, issues, decisions, and status reporting. •  Introduce consistent, practical project-management templates and working practices in Jira and Confluence without creating unnecessary administrative burden. •  Demonstrate early identification and escalation of risks that could affect project completeness or timing. •  Become familiar with the feasibility process and begin supporting queue coordination and status visibility. In 6 Months •  Independently manage multiple simultaneous Life Sciences solutioning projects from finalized sales agreement through implementation and turnover. •  Facilitate requirements discussions and ensure requirements, acceptance criteria, dependencies, decisions, and responsibilities are clearly documented. •  Maintain a reliable project cadence that keeps leaders and contributors informed of progress, upcoming decisions, risks, issues, and required actions. •  Coordinate customer and channel-partner discussions related to solutioning projects and ensure resulting requirements, decisions, and actions are captured and advanced. •  Ensure project workstreams, including analysis, technical development, testing, documentation, and implementation readiness, progress toward complete and timely delivery. •  Coordinate structured project turnover to Delivery & Operations, including required runbooks, known issues, outstanding items, and clearly assigned ownership. •  Provide supporting coordination for feasibility requests, helping maintain clear priorities, ownership, and status. In 12 Months •  Establish a consistent record of complete, on-time delivery across assigned Life Sciences projects. •  Be recognized as a reliable source of project status, ownership, dependencies, risks, issues, and upcoming decisions. •  Reduce late-stage surprises through early identification, communication, and escalation of project risks, resource constraints, and unresolved decisions. •  Establish a practical, repeatable project-execution framework across Life Sciences data products and sponsored programs. •  Improve project transition and turnover by ensuring sufficient documentation, runbooks, ownership, and implementation readiness. •  Identify recurring execution obstacles and recommend improvements that strengthen accountability, collaboration, and delivery predictability. What You'll Doing Project Planning and Execution •  Manage multiple Life Sciences solutioning projects from finalized sales agreement through implementation and turnover, with complete and on-time project delivery. •  Create and maintain clear project planning activities, milestones, dependencies, responsibilities, decisions, risks, issues, and action items. •  Organize and coordinate project activities across the Life Sciences team and supporting functions, maintaining clear ownership, prioritization, alignment, and progress across contributors. •  Establish a dependable meeting and reporting cadence appropriate to each project's complexity and customer commitments. •  Monitor progress, identify obstacles early, secure accountable owners, and escalate risks or unresolved decisions when necessary. Requirements and Stakeholder Coordination •  Facilitate requirements discussions and document agreed business and technical documentation, acceptance criteria, assumptions, and decisions. •  Build alignment across participating teams on priorities, responsibilities, dependencies, timelines, and execution approach. •  Facilitate customer and channel-partner discussions related to in-flight solutioning projects, ensuring requirements, decisions, action items, and next steps are clearly documented and communicated. •  Prepare concise status reporting for internal leaders and, when appropriate, customers and channel partners. •  Maintain project documentation in Jira and Confluence so current plans, decisions, and ownership are accessible to the people doing the work. Implementation Readiness and Operations Turnover •  Ensure all project workstreams, including requirements, analysis, technical development, testing, documentation, and implementation readiness, are appropriately planned, prioritized, and completed on time. •  Coordinate readiness reviews and confirm that agreed QA/QC activities, acceptance criteria, dependencies, and outstanding issues are understood before implementation. •  Coordinate the transition of completed projects to Delivery & Operations, ensuring required runbooks, known issues, outstanding items, and ownership are clearly documented. •  Facilitate project retrospectives and turn recurring lessons into practical improvements for future projects. Feasibility Support •  Support coordination of the Life Sciences feasibility queue, facilitating prioritization of new Sales demand against existing activities and commitments across the Life Sciences team. •  Maintain visibility into feasibility-request status, ownership, dependencies, and expected completion. Tools and Working Environment •  Project workflow and documentation: Jira and Confluence •  Project management best practices: project plans, RACI models, milestone and dependency tracking, risk and issue management, decision records, action tracking, and status reporting •  Data environment familiarity: healthcare data schemas, claims and clinical data, data pipelines, QA/QC practices, and software development lifecycle concepts •  Collaboration: remote, cross-functional teams supporting data products, analytics, software development, and customer delivery What You'll Bring Education •  Completion of a postsecondary degree, certificate, apprenticeship, or comparable structured educational program. Experience •  Five or more years of practical experience managing healthcare data, technology, analytics, implementation, or similarly complex cross-functional projects. •  Demonstrated success managing multiple concurrent projects through complete and timely delivery. •  Experience coordinating technical and nontechnical contributors without direct reporting authority. •  Hands-on experience with Jira and Confluence for planning, documentation, action tracking, and status reporting. •  Experience facilitating requirements discussions and maintaining clear project documentation, including responsibilities, dependencies, risks, issues, decisions, and acceptance criteria. •  General understanding of healthcare data structures, data pipelines, QA/QC, and software development lifecycle practices. Coding experience is not required. Skills •  Practical judgment and a straightforward working style focused on completing the work rather than adding process for its own sake. •  Strong organizational skills, attention to detail, and disciplined follow-through across multiple projects and competing priorities. •  Ability to create clarity, alignment, and accountability across teams without relying on formal authority. •  Clear written and verbal communication, including concise status reporting and appropriate escalation of risks and issues. •  Strong facilitation skills and the confidence to guide discussions toward decisions, owners, and next steps. •  Comfort working through ambiguity while maintaining momentum and identifying where leadership decisions are required. •  A collaborative approach and sound interpersonal judgment when working with internal teams, customers, and channel partners. Would Love For You To Have •  Experience managing projects involving healthcare claims, EHR, clinical, or other real-world data. •  Experience working for a healthcare data vendor, healthcare technology company, analytics organization, or life sciences company. •  Familiarity with projects involving patient cohort identification, provider alerting and actioning, dashboards, patient engagement, or outcomes reporting. •  Experience coordinating data-pipeline, analytics, or software-development work through testing and implementation readiness. •  Familiarity with Snowflake, AWS, SQL, or modern data-platform concepts sufficient to follow technical discussions; hands-on coding is not required. •  Project-management or Agile training or certification. Practical experience and judgment are more important than a specific certification. What You'll Get •  A central role in helping Arcadia's Life Sciences team deliver complex data and technology projects with greater clarity and predictability. •  Direct exposure to Life Sciences leadership team, analytics and engineering teams. •  Opportunities to work on programs that connect real-world data, provider workflows, and life sciences research and engagement. •  A flexible, fully remote work environment with the autonomy to establish practical ways of working. •  The opportunity to help shape program practices as Arcadia's Life Sciences business grows •  The opportunity to use advanced AI and agentic workflow capabilities to improve program planning, coordination, documentation, and execution •  Membership in Arcadia's talented, purpose-driven community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: EMEA OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Technical Interview Interview with Hiring Manager Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Georgia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Technical Interview Interview with Hiring Manager Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Latvia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Technical Interview Interview with Hiring Manager Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋