Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for a Revenue Accounting Manager to own billing, contract review, and revenue recognition as Baseten scales. This is a hands-on, individual-contributor role for someone who wants full ownership of the revenue cycle at a company where deal structures are getting more complex: usage-based pricing, committed capacity, credits, multi-year enterprise contracts, and new business models coming online.
You'll join Lauren, who built Baseten's quote-to-cash function from the ground up, to take on billing, contract review, and revenue recognition as deal volume and complexity grow. Having completed our first year-end audit, we're now focused on tightening contract review processes, close procedures, and reporting rigor to support the scale ahead. You'll partner closely with Lauren, FP&A, Sales, Legal, and Revenue Operations to make sure every deal is structured, billed, and recognized correctly from day one.
Baseten is building the infrastructure layer for AI-native companies, and we're scaling quickly - in deal volume, contract complexity, and customer size. If you want real ownership over a growing function on a lean team, this role offers real scope.
RESPONSIBILITIES
Revenue Recognition and Technical Accounting
- Own revenue recognition under ASC 606 across all contract types, including usage-based/consumption arrangements, committed capacity deals, credits, multi-year contracts, and new business models
- Serve as the go-to person on rev rec treatment for new deal structures, products, and pricing models
Billing Operations
- Own end-to-end billing: invoice generation, accuracy checks, and dispute resolution
- Identify and automate manual, error-prone steps in the billing-to-cash workflow
- Assist with strengthening our collections efforts and overall process
Contract Review and Deal Support
- Build and maintain a standardized contract review process for Sales and Legal, flagging non-standard terms that affect recognition before deals close
- Partner directly with Sales, Revenue Operations, and Legal as a proactive advisor on deal structuring
Sales and Indirect Tax
- Own the sales and indirect tax process, including reviewing and maintaining our tax automation tool (nexus tracking, exemption certificates, filings), and building the governance around it as we scale into new jurisdictions
Close and Reporting
- Own the revenue-related monthly close: deferred revenue rollforward, unbilled AR, credit memos, and revenue reserves
- Partner with FP&A to reconcile billed vs. recognized revenue and support ARR reporting and forecasting
- Own revenue-related audit deliverables, including technical memos and sample testing support
REQUIREMENTS
- 5+ years of progressive accounting experience, including 3+ years focused specifically on revenue accounting and recognition
- Deep working knowledge of ASC 606, including variable consideration, multiple performance obligations, and usage-based revenue models
- Hands-on experience reviewing and abstracting commercial contracts for accounting treatment
- Experience owning billing operations directly, not just reviewing output from a billing team
- Public company or audit-ready private company experience (Big 4 or industry, with audit exposure)
- Builder mentality with a bias toward execution; comfortable operating on a lean team relative to company scale
- Experience with NetSuite (or comparable ERP) and a modern billing platform
- Based in San Francisco or New York, with the ability to work in-person 3+ days per week
NICE TO HAVE
- Experience at a high-growth, venture-backed infrastructure or cloud company with usage-based or hybrid pricing
- Experience with committed-use/capacity contracts
- Experience overseeing sales and indirect tax compliance through an automated tax tool across multiple jurisdictions
- CPA
- Exposure to SOX controls in a revenue cycle context
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: India
About Flosum
Flosum is the only end-to-end platform purpose-built for Salesforce — trusted by Fortune 1000 enterprises, federal agencies, and high-growth organizations around the world. Our five integrated products — DevOps, Security Orchestration, CodeScan, Backup & Archive, and Data Migrator — give enterprises the confidence to accelerate delivery, simplify compliance, and scale Salesforce with precision.
Founded in Silicon Valley and proudly self-funded, Flosum operates on a single guiding principle: your success is our success. We’re not optimizing for investor optics. We move fast, build with conviction, and put our customers at the center of every decision. The result is a 4.97-star rating on the Salesforce AppExchange and a customer roster that includes Cargill, Hilton, Cushman & Wakefield, and some of the largest federal agencies in the country. We serve enterprise IT leaders, Salesforce architects, DevOps teams, compliance officers, and government agencies — anyone whose organization depends on Salesforce operating securely, efficiently, and at scale.
The Opportunity
Flosum is at an inflection point. We have multiple product lines gaining traction across enterprise and mid-market segments, four active go-to-market motions — outbound sales, inbound/marketing-led, channel/partners, and product-led growth — and a lean, high-performing team that moves with urgency. What we need now is the operating infrastructure to match our
ambition. We’re hiring a Director of Revenue Operations to be the architect of our revenue engine: the person who transforms disconnected GTM motions into a single, data-driven, capital-efficient machine. This is a builder role — not a maintainer role. You will design systems that don’t yet exist, enforce standards that currently aren’t enforced, and build the reporting infrastructure that makes every decision at Flosum smarter. This role reports directly to the CEO and is the highest-leverage operations hire we will make. You will touch every dollar of pipeline, every GTM motion, and every customer-facing team.
What You’ll Own
1. Data, Reporting & Forecasting — Your Primary Mandate
Your first 90 days are about establishing truth. Flosum runs on Salesforce, Marketo, and Gong.io. You will audit each, identify where data integrity breaks down, and rebuild the foundation:
Design and own the forecasting architecture: weighted pipeline using actual historical conversion rates, forecast categories (Commit, Best Case, Upside), and a weekly cadence that drives ±10% accuracy within two quarters
Build a standardized reporting hierarchy from the CEO’s decision-making needs down to frontline dashboards — eliminating the proliferation of reports nobody trusts Implement Salesforce data governance: mandatory stage-exit criteria, validation rules,
controlled picklists, and loss-reason capture on every Closed Lost opportunity Segment reporting and forecasting by GTM motion — PLG self-serve revenue behaves differently from enterprise outbound and must be modeled and tracked separately
Build and maintain the unit economics dashboard: CAC by motion, CAC payback period, LTV:CAC ratio, Magic Number, NRR/GRR, and S&M efficiency trends
2. Marketing Performance & Marketo Operations
You don’t run campaigns — you govern the infrastructure that makes marketing measurable and accountable:
Own the full lead lifecycle in Marketo: definitions, entry/exit criteria, and scoring model governance (with separate demographic and behavioral scores calibrated monthly against SQL conversion rates)
Own Marketo-Salesforce sync governance: field mapping audits, sync log review, and API consumption monitoring
Own multi-touch attribution: first-touch, last-touch, and influence models consistently applied across all four GTM motions
Build and enforce speed-to-lead SLAs and SAL acceptance standards; build recycle plays for disqualified leads
Monitor and report marketing funnel performance — lead volume, MQL-to-SQL conversion, channel efficiency, and marketing-sourced vs. marketing-influenced pipeline — and escalate anomalies before they show up in quarterly misses
3. Sales Process Governance
You are the steward of how Flosum’s revenue actually gets created — not a gatekeeper, but the person who builds the standards:
Design and enforce stage definitions with mandatory exit criteria; build deal desk processes for non-standard pricing and terms
Own territory design, quota allocation methodology, and annual capacity planning — including ramp rates, hiring timelines, and coverage ratio targets by segment
Run the weekly pipeline review cadence with sales leadership: stage conversion anomalies, stale deals, and forecast accuracy
Design compensation plans that drive the right behaviors across all four GTM motions — with clear rules of engagement for multi-touch deals where outbound, inbound, PLG, and partner motions converge on the same account
4. Enablement Execution Through Gong.io
At Flosum, enablement has historically been about delivery — training sessions, playbooks, messaging. You will own the other half: measurement and execution. After any messaging launch or methodology change, you will:
Create Gong AI Trackers for the specific language, frameworks, and discovery questions reps should be using — and build adoption dashboards segmented by rep, team, and region
Surface the gap between what was trained and what is actually happening on calls, and work with sales managers to close it with specific, Gong-sourced coaching examples
Use Gong deal boards for pipeline inspection: multi-threading health, next-steps coverage, competitor mentions, and conversation-based risk signals layered onto CRM data
Build the feedback loop: Enablement trains → Gong measures → RevOps reports gaps → Managers coach with specific call evidence → Enablement iterates. Without this loop, enablement is a cost center. With it, it’s a growth driver.
5. GTM Alignment Across All Four Motions
Running outbound, inbound, channel, and PLG simultaneously creates real operational complexity. You will design the systems that prevent chaos:
Build account-level ownership rules and real-time routing logic to prevent motion collisions (e.g., SDRs prospecting into accounts already working inbound MQLs, AEs working accounts with active PLG users)
Design PQL routing logic with product usage trigger thresholds, account-level checks, and comp plan rules for sales-assisted PLG conversions
Build deal registration governance and conflict resolution SLAs for the partner channel
Own separate Opportunity Record Types per motion in Salesforce with unified roll-up reporting
Run a monthly cross-functional GTM alignment meeting with sales, marketing, CS, and partner leadership — reviewing funnel health per motion and resolving ownership disputes before they fester
What This Role Is Not
We want to be honest about scope. A great RevOps leader at Flosum will push back when the role is being misused:
You will implement an intake process, maintain a visible quarterly roadmap of four to five initiatives, and force trade-off conversations when new requests arrive. You say “not now” to good ideas that aren’t the most important idea.
This is not sales operations with a rebrand. You serve the company, not any single department leader. Your loyalty is to revenue truth — even when the forecast is uncomfortable to present.
Metrics You’ll Own
Pipeline & Forecasting
Forecast accuracy (±10% target within two quarters)
Pipeline coverage by segment (3× SMB, 4× mid-market, 5× enterprise)
Pipeline velocity: (Opportunities × Deal Size × Win Rate) ÷ Cycle Length, targeting +10% improvement QoQ
Stage-to-stage conversion rates trended over time
Marketing (Marketo)
Lead-to-MQL, MQL-to-SQL, SQL-to-Opportunity, and Opportunity-to-Close rates by motion and channel
Marketing-sourced and marketing-influenced pipeline (targets: 30–50% sourced, 50–70% influenced)
Lead velocity rate (month-over-month qualified lead growth)
Speed-to-lead SLA compliance and SAL acceptance rate
Sales (Salesforce + Gong)
Win rates by segment and motion
Quota attainment distribution across the team (healthy target: 70–75% of reps at quota)
Average selling price trends and discounting rate
Sales cycle length by segment
Enablement (Gong)
Gong tracker adoption rates for key messaging and methodology by rep, team, and region
Talk-to-listen ratios and topic coverage by deal stage
Multi-threading indicators per deal stage
Unit Economics
CAC and CAC payback period by GTM motion
LTV:CAC ratio by customer segment (target ≥3:1)
Magic Number (Net New ARR × 4 ÷ prior quarter S&M spend; target >1.0)
Net Revenue Retention and Gross Revenue Retention
S&M as % of revenue (tracking toward 35% as we scale)
Requirements
What We’re Looking For
5–10+ years in Revenue Operations, Sales Operations, or GTM Operations in a B2B SaaS environment
Direct experience operating across multiple GTM motions simultaneously (outbound, inbound, channel, and/or PLG)
Hands-on Salesforce configuration experience — you can build Flows, design the data model, and implement validation rules without delegating everything to a developer
Marketo (or equivalent marketing automation) operational experience: lifecycle architecture, lead scoring, and Marketo-Salesforce sync governance
Gong.io (or equivalent conversation intelligence tool) experience: tracker creation, coaching dashboards, and deal inspection
Demonstrated experience building a forecasting methodology from scratch — not just inheriting one
Financial modeling comfort: unit economics, capacity planning, quota modeling, and comp plan design
Experience at a company with $15M–$75M in ARR; you have built things with your hands, not just directed others to build them
Strongly Preferred
Experience in the Salesforce ecosystem (ISV, SI, or AppExchange partner) — you understand our buyers, our competitive landscape, and our channel dynamics
Experience designing and governing partner/channel ops within a multi-motion GTMmodel
SQL proficiency or experience with a BI tool (Tableau, Looker, Sigma, or equivalent)
Prior experience designing and administering sales compensation plans
The Mindset We’re Hiring For
You Are a Builder
You ask “Why does this exist, and should we rebuild it?” before touching a tool. You ship minimum viable systems and iterate
relentlessly rather than designing perfect architectures that never launch.
You Are Company-First
Your loyalty is to revenue truth, not to any individual department leader. You present the forecast even when it’s uncomfortable. You push back when requests don’t serve the company’s priorities.
You Are a Systems Thinker
You see the revenue engine as an interconnected system. Changing lead scoring
You Are Cost-Conscious
You evaluate every tool, hire, and program through a unit economics lens. You resist “just thresholds ripples into pipeline coverage. Changing stage definitions changes forecast accuracy. You trace causes, not just symptoms add a tool” thinking. Flosum is self-funded and profitable — efficiency isn’t a constraint, it’s a competitive advantage.
Benefits
Build the Operating System for Flosum’s Next Phase of Growth
🏠
Remote-First
📈
B2B SaaS / ISV
🛠
Salesforce Ecosystem
What You'll Get
The authority and executive visibility to actually build — reporting directly to the CEO.
Competitive base salary + performance-based variable compensation + equity
A fully remote-first, global team that moves fast and operates with high trust
The chance to build the GTM operating infrastructure of a profitable, self-funded
Salesforce ISV with a category-leading product and enterprise customer base
Daily exposure to top leaders in Salesforce DevOps and B2B SaaS operations
What We Offer
Opportunity to shape the digital strategy at a high-growth Salesforce ISV.
Collaborative, innovative, and mission-driven culture.
Competitive compensation and benefits.
Career growth in a fast-scaling company serving global enterprises.
Extras (Benefits & Perks)
Competitive compensation, incentive structure, and company equity
Daily coaching, mentorship, and growth opportunity
Be part of a global, mission-driven team
Learn from top leaders in Salesforce DevOps and SaaS sales
Work on exciting challenges in a rapidly growing industry
Задачи:
— Определять и вести стратегическое направление продукта SIFA от MVP до ключевого продукта портфеля, включая стратегию инвестиционных этапов, подготовку доказательной базы для внешнего рандомизированного контролируемого исследования (RCT) и проверку модели CPY с учётом стоимости на 100,000 молодых пользователей.
— Обеспечивать, чтобы каждое решение на этапах развития продукта основывалось на доказательствах, а не на инерции, и чтобы AI-слой коучинга SIFA был разработан с достаточной строгостью для поддержки общей стратегии портфеля.
— Вести стратегию продукта SIFA в рамках направления, проблем и приоритетов, установленных руководителем бизнес-единицы, включая стратегию инвестиционных этапов, решения на следующих этапах и инвестиционные меморандумы, неся полную ответственность за качество представленных доказательств, анализа и рекомендаций.
— Поддерживать активное согласование с руководителем бизнес-единицы по направлению продукта, стратегии плательщиков и организационным приоритетам; проактивно выявлять стратегические последствия и компромиссы.
— Руководить ретритами и квартальными планированиями в рамках OKR подразделения и организационной стратегии; устанавливать OKR, отражающие как продуктовые доказательства, так и организационные приоритеты.
— Вести и развивать ключевые стратегические документы SIFA: ценностное предложение, теория изменений, lean canvas, пользовательские персоны (включая "Monica"), карту навыков, критерии выпуска, реестр рисков продукта и дорожную карту продукта.
— Отвечать за стратегию обучения (LX) SIFA, обеспечивать, чтобы ежедневный ритм коучинга был основан на стратегических целях и приводил к измеримым изменениям поведения.
— Отвечать за стратегии гендерного равенства и защиты в соответствии с организационными стандартами.
— Управлять бюджетом стратегии продукта и инвестиционным кейсом, проводить обзоры BvA, принимать решения по эффективности затрат с учётом модели продукта.
— Обеспечивать актуальность и использование продуктовой панели с ключевыми метриками для стратегических решений.
— Определять и вести учебную повестку SIFA, устанавливая стандарты доказательств для каждого этапа, включая внешние исследования и качественные методы.
— Сотрудничать с командой оценки для разработки и контроля плана оценки, включая пилоты, эксперименты и мониторинг вовлечённости.
— Отвечать за целостность и полезность данных продукта, интегрируя внешние исследования, результаты оценок, обратную связь пользователей и операционные сигналы.
— Управлять полным набором продуктов SIFA: LX-потоки, WhatsApp и Webapp, систему баллов, микро-действия, дизайн онбординга и активации, сценарии коучинга, инструментарий бизнес-консультанта и печатные материалы.
— Определять стратегию контроля качества, оценивать качество и обеспечивать обратную связь для дизайна и учебной повестки.
— Валидировать решения дизайна с учётом ограничений CPY и модели доставки, эскалировать компромиссы, превышающие ограничения.
— Поддерживать структурированную обратную связь с руководителем внедрения для мониторинга соответствия коучингового опыта проекту.
— Управлять отношениями с технологическими и оценочными партнёрами, сетями бизнес-консультантов и каналами набора, а также потенциальными плательщиками.
— Решать межпродуктовые и межфункциональные компромиссы, обеспечивать понимание и согласование роли продукта в портфеле.
— Вовлекать ключевых заинтересованных лиц, включая молодежь, бизнес-консультантов, лидеров подразделений и функциональных партнёров, в установку и валидацию направления продукта.
— Поддерживать активное согласование с руководителем бизнес-единицы и управлять коммуникациями вверх, вниз и по горизонтали.
— Представлять продукт на организационных и лидерских форумах, обеспечивать ответственность за продукт при изменении приоритетов.
Требования:
— Опыт более 10 лет в управлении продуктами, лидерстве в продукте или смежных ролях с доказанным опытом формирования стратегического направления в сложных или мультипродуктовых портфелях.
— Опыт ведения продуктов от определения стратегических гипотез и моделей воздействия до построения бизнес-кейсов, финансовых прогнозов, получения одобрения руководства и корректировки стратегии на основе результатов.
— Уверенность в принятии решений в условиях неопределённости и ответственность за результаты и обучение.
— Глубокие знания lean startup, design thinking и agile-разработки продуктов, умение устанавливать высокие стандарты и обучать команды их соблюдению.
— Опыт управления и развития старших продуктовых специалистов, создание культуры ответственности, непрерывного обучения и экспериментов.
— Высокие аналитические способности, умение синтезировать качественные и количественные данные, финансовый анализ и результаты оценок для принятия стратегических решений.
— Навыки выстраивания согласованности между продуктами, командами и старшими заинтересованными сторонами, включая взаимодействие с управляющими директорами, руководящими командами, инвесторами и внешними партнёрами.
— Отличные коммуникативные навыки для объяснения сложной продуктовой стратегии и результатов как технической, так и нетехнической аудитории.
— Эмпатия и любознательность, понимание реалий и вызовов уязвимых и маргинализованных сообществ.
— Страсть к созданию трансформационных возможностей для молодежи, интерес к средам с фокусом на непрерывное улучшение, инновации и обучение.
— Интерес к созданию и масштабированию цифровых продуктов для молодежи с низким доходом или неучащейся в странах Африки к югу от Сахары, особенно через мобильные каналы WhatsApp, SMS и веб-приложения.
— Опыт или интерес к AI-коучингу, дизайну изменения поведения, программам по средствам к существованию, разработке продуктов на основе доказательств, включая RCT, измерение воздействия и отчётность перед инвесторами.
— Понимание или желание изучать микро-предпринимательство и реалии неформального сектора Восточной Африки, ориентированность на пользователя.
Условия:
— Работа в миссионерской среде с поддерживающей командой.
— Гибкость: полностью удалённая или гибридная работа (в зависимости от локации).
— Конкурентная зарплата и социальные гарантии в зависимости от локации.
— Возможности обучения и развития.
— Контракт с фиксированным сроком с возможностью продления по результатам работы.
— Предпочтительное расположение: удалённо, предпочтительно Восточная Африка.
Location: United Kingdom; France; Netherlands; Belgium; Portugal; United Arab Emirates
Re7 Capital
is a London-based crypto-asset investment firm. We operate a range of innovative investment strategies at the frontier of digital assets, underpinned by proprietary data infrastructure and deep domain expertise. Our team brings together institutional finance experience, DeFi-native insight, and advanced analytics.
We’re hiring a
Senior Legal Counsel
who will report to the COO to manage legal, regulatory, and operational activities across the firm. This is a senior, cross-functional hands on role supporting fund regulation, compliance, commercial structuring, and strategic execution across multiple jurisdictions. You’ll work closely with leadership, team members and external partners to ensure Re7 operates with institutional-grade precision as we continue to expand globally.
Responsibilities:
Legal & Compliance
Manage regulatory licensing and cross-jurisdictional legal structures.
Support corporate and commercial deal structuring and negotiation.
Firm-wide compliance oversight
Advise on legal and regulatory aspects of existing and new products.
Handle legal entity governance, new structures, IP protection, and data privacy compliance.
Manage other contentious and non-contentious legal matters.
Requirements
5+ years of legal and operations experience within crypto, asset management or financial services
Appreciation of digital assets and crypto-native legal frameworks
Qualified lawyer or equivalent experience in a senior legal function
Strong understanding of financial regulations across multiple jurisdictions (e.g. FCA, CIMA, SEC, MiCA etc)
Proven experience managing legal entity structuring, fund governance, and cross-border operations
Hands-on experience drafting and negotiating commercial contracts
Familiarity with offshore fund and asset management structures
Experience working with external counsel and regulators
Attributes:
Able to operate effectively at a fast pace in highly complex and nuanced environments
Strategic mindset, understanding commercial opportunities and turning into clear action plans
Hands-on with a proactive ‘roll up your sleeves’ attitude
Effective in lean, high-performance teams
Organised and able to manage & project manage multiple concurrent legal and compliance work-streams
Able to take ownership of activities and project manage from start to finish
Extensively able to use AI to improve efficiency
Committed to innovation and process improvement
Detail-orientated and risk-focused on commercial and reputational matters
Clear communicator of complex legal & regulatory topics
Collaborative team player
Benefits
Remote-first
with freedom to drive impact and grow with the business (ideally within 3 hours of GMT/BST)
Work with some of the smartest minds in DeFi
- low-ego, mission-aligned, and results-driven
Collaborative, fast-paced environment
at the forefront of decentralised finance
Opportunities to grow
in a rapidly evolving industry
Competitive package
UK visa sponsorship
for exceptional candidates
Location: Remote USA
Workplace: remote
ABOUT THE OPPORTUNITY
Xsolla is seeking a Head of Fund Operations to stand up and run the operating machinery of the Xsolla Credit Fund. You have taken a private fund from formation through first close before, and you know the full stack: structure and LPA work with counsel, service-provider selection, LP onboarding, capital calls, valuation policy, reporting, and audit readiness.
This is a builder's mandate. You will design the fund's operating playbook, run it, and document it so the fund operates to institutional standards from day one — and mentor the junior operations hires who join as the fund scales.
The role reports directly to Stan Rudoi, Chief Credit Officer and Head of the Xsolla Credit Fund.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios, underwritten with a data advantage no traditional lender has: Xsolla's own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).
For more information, visit xsolla.com.
Responsibilities
Fund Formation and Structuring
Drive fund formation
with external fund counsel: vehicle and jurisdiction selection, LPA and side letters, GP and management company setup, and the regulatory perimeter.
Own the LPA from the operator's seat:
terms, economics, and governance mechanics — and translate them into operational reality once signed.
Service Provider Stack
Select and manage the provider stack:
fund administrator, auditor, tax advisors, banking/custody, and compliance vendors — and manage them to institutional standards.
Own provider economics:
negotiate scopes and fees; keep the fund's operating cost model lean and LP-defensible.
Fund Operations
Run the core machinery:
capital calls and distributions, LP onboarding and KYC/AML, expense management, and cash movement controls.
Own valuation and NAV:
valuation policy, NAV oversight with the administrator, and credit-fund specifics such as borrowing-base mechanics and leverage facility administration.
LP Reporting and Diligence Readiness
Build the reporting stack:
quarterly reporting (ILPA-aligned), capital account statements, and LP communications infrastructure.
Keep the fund diligence-ready:
DDQ responses, operational due-diligence readiness, and the operations sections of the data room — before LPs ask.
Compliance and Governance
Establish the policy framework:
valuation, allocation, conflicts, and ESG/AML policies; regulatory filings with counsel; audit coordination.
Design for scrutiny:
so every process has a documented owner, control, and audit trail that stands up to institutional operational due diligence.
Operating Playbook and Team Building
Codify the fund's operating playbook:
documented processes, controls, and owners for every core workflow — built for operational due diligence from day one.
Scale the function:
as the fund scales, build out and mentor the junior operations team (controller, fund accountants) and integrate with Xsolla's finance and legal teams.
Qualifications and Skills
Experience
7+ years in fund operations, fund CFO, or fund controllership roles at private credit or other private capital funds.
You have taken at least one private fund from formation through first close — this is the core requirement. You know what breaks, in what order, and how to prevent it.
Deep working knowledge of LPA terms, fund administration, capital call mechanics, and ILPA reporting standards.
Credit-fund specifics — leverage facilities, borrowing bases, loan administration, asset-level reporting — are a strong plus.
Skills and Competencies
Hands-on operator: comfortable being the entire operations function on day one, with providers as your leverage.
Rigorous documentation and controls discipline; you build processes that pass operational due diligence, not just processes that work.
Strong commercial judgment on provider selection, fee negotiation, and build-vs-outsource decisions.
Clear communicator who can explain fund mechanics to non-fund people — including investors, borrowers, and Xsolla leadership.
Education and Credentials
A bachelor's degree in finance, accounting, economics, or a related field; CPA, a CFA charter, or an MBA is preferred.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
For the Head of Underwriting – Credit Fundposition, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Credit history check
Relevance to Job Responsibilities
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information and supporting fund analytics, financial models, and deal data
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Remote USA
Workplace: remote
ABOUT THE OPPORTUNITY
Xsolla is seeking a Head of Underwriting to serve as the fund's senior credit authority alongside the Chief Credit Officer. You will design the underwriting framework from a clean sheet, lead the underwriting and structuring of the fund's first facilities, and stand in front of LPs as living proof that the fund underwrites to institutional standards.
This is a builder's mandate. You will codify how this fund underwrites — the credit playbook, standards, templates, and documentation that make the process repeatable and defensible — and, as the team grows, mentor the junior credit hires who operate it.
The role reports directly to Stan Rudoi, Chief Credit Officer and Head of the Xsolla Credit Fund, and sits on the fund's credit committee.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios, underwritten with a data advantage no traditional lender has: Xsolla's own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).
For more information, visit xsolla.com.
Responsibilities
Underwriting Framework and Credit Policy
Design the fund's underwriting framework from scratch:
credit policy, underwriting standards, rating and scoring methodology, credit memo templates, and approval workflows — built for LP diligence from day one.
Build the data edge into the process:
integrate Xsolla's payments telemetry and game-revenue data into underwriting as a durable information advantage.
Deal Underwriting and Structuring
Lead the underwriting
of lending facilities to game studios and gaming businesses: financial analysis, revenue durability, downside cases, and recovery analysis.
Structure facilities:
term loans, revolvers, royalty- and revenue-based structures — including covenants, collateral packages, borrowing bases, and pricing.
Draft
and negotiate term sheets and credit documentation with borrowers alongside external counsel.
Credit Committee and Governance
Stand up and run the credit committee process:
present transactions, document decisions, and maintain an audit trail that stands up to LP and auditor scrutiny.
Establish portfolio monitoring:
watchlist discipline, covenant tracking, and a workout playbook as the portfolio builds.
LP Diligence and Fundraising Support
Be the credit face of the fund:
appear in fund materials and LP meetings as the fund's credit authority; own underwriting answers in LP due diligence.
Support capital formation:
help shape the fund's risk-return narrative, portfolio construction guidelines, and track-record presentation.
Credit Playbook and Team Building
Codify the credit playbook:
standards, templates, and documentation that make the fund's underwriting repeatable and audit-ready.
Build the bench:
as the fund scales, hire and mentor the junior credit team — analysts, associates, and in time a portfolio/risk officer.
Qualifications and Skills
Experience
7+ years in private credit, direct lending, specialty finance, or leveraged finance, with personal responsibility for underwriting and closing institutional credit transactions.
Experience at an early-stage or first-time credit fund — credit policy written from scratch, LPA input, first LP diligence — is strongly preferred. You have seen what a fund needs before it has infrastructure.
Lending against media, IP, royalties, recurring digital revenue, or gaming businesses is a strong plus.
A track record you can walk LPs through: deals underwritten, structures used, and how they performed — including the ones that went wrong and what you did about it.
Skills and Competencies
Deep fluency in credit analysis, financial modeling, covenant design, collateral structures, and credit documentation.
The gravitas to sit across from LPs, investment committees, and founders — and the judgment to say no to a deal.
Enjoys mentoring junior team members and building a strong credit culture as the team grows.
Comfort operating in a lean, fast-moving team where you build the machine you then operate.
Education and Credentials
A bachelor's degree in finance, economics, business, or a related field; an MBA and/or a CFA charter is preferred.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
For the Head of Underwriting – Credit Fundposition, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Credit history check
Relevance to Job Responsibilities
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information and supporting fund analytics, financial models, and deal data
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Remote USA
Workplace: remote
ABOUT YOU
We are looking for a Head of Fund Analytics & Automation who is a hands-on builder, rigorous with data, and fluent in finance conversations to join our Credit Fund team in the office of the Chief Credit Officer. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design, build, and operate the fund's entire data and automation stack end to end — and then own it as the fund goes live.
The credit fund is being built with a deliberately small team. Instead of hiring several analysts and operations staff, we want one senior technical hire who can do both: engineer the platform and sit across the table from investors and borrowers. Underwriting here is built on real payment telemetry — including Xsolla transaction data — and that data edge is the foundation of this role.
Strong SQL, Python, and production automation skills are essential, along with real experience in portfolio analytics, market risk, or credit. The ability to ship audit-grade systems and then defend the numbers in front of LPs and borrowers will be key to your success in this role. The role starts as a builder and becomes the owner-operator of the platform, with a growing seat in underwriting decisions and, as the platform and deal volume grow, scope to hire and lead a small team.
If you're passionate about applying AI-governed automation to private credit and love building the systems that let a lean team punch far above its weight, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
First 6 months — priorities in order
- Deal pipeline live: origination intake through credit committee, with the full audit trail. - Scoring data layer: borrower financials and payment telemetry ingested, stored, and under documented data contracts. - LP / fundraising pipeline instrumented, and first investor reporting shipped.
Explicitly out of scope: legal documentation, fund administration, and accounting — these sit with external providers.
Phase 1: Build (through first close)
Deal pipeline management
- Design and run the full deal workflow: origination intake, screening, scoring, credit committee, closing.
- Implement it as governed automation (workflow orchestration such as n8n or similar, with LLM-assisted steps where they add value): every automated output validated against a defined schema, low-confidence results routed to human review, and a complete audit trail suitable for LP due diligence.
Scoring and underwriting data layer
- Build the ingestion and storage layer for borrower financials and payments telemetry (including Xsolla transaction data) — PostgreSQL or equivalent, ETL pipelines, materialized views, documented data contracts.
- Develop credit scoring and forecasting models in Python, with proper train/test discipline, leakage and PII exclusion, and ongoing monitoring for drift and degradation.
- Maintain evaluation and regression checks so model and automation quality is measured continuously, not assumed.
Fundraising / LP pipeline
- Build and operate the investor pipeline: CRM automation, conference and referral pipeline tracking, follow-up orchestration, and data room preparation and upkeep.
- Instrument the pipeline so we always know conversion rates, stage aging, and next actions per LP.
Investor and borrower dashboards
- Ship reporting for both audiences: fund-level metrics for investors, facility-level metrics for borrowers.
- Numbers must reconcile to source systems and be reproducible outside the BI tool — audit-grade, not demo-grade. Tableau / Power BI or a lightweight web dashboard, whichever fits.
Reliability, cost, and security of the stack
- Budget caps and cost monitoring on all AI-assisted automation; regression canaries before changes ship.
- Access control and data protection appropriate for fund data: deny-by-default permissions, audit logs, strict handling of LP identities, borrower financials, and deal terms.
- Documented runbooks and handover-ready documentation as part of "done" — the stack must be operable by someone other than its author.
Phase 2: Operate (post-close)
- Move into an operating role on the underwriting side: portfolio monitoring, covenant and collateral tracking, scenario and stress analysis.
- Extend the platform to other investment types and support the capital formation team with the same pipeline and reporting infrastructure.
Client and investor facing
This is not a back-office role. The person will join investor and borrower meetings, present the dashboards and the numbers behind them, and field diligence questions directly. Fluency in finance conversations is as important as engineering. The person will also respond to LP operational due diligence questionnaires on the data and automation stack.
Qualifications and Skills
Required
- 7+ years across data analytics / data engineering, including recent hands-on experience building and running production automation (not prototypes or notebooks).
- Proven production experience with LLM-based automation: schema-validated outputs, human review gates, evaluation and regression testing, cost-tiered model routing.
- Strong SQL and Python; ownership of a PostgreSQL (or similar) data platform end to end — ETL, materialized views, performance tuning, data contracts.
- Workflow orchestration experience (n8n, Airflow, or comparable).
- BI and dashboarding: Tableau, Power BI, Qlik, or equivalent web dashboards; a track record of reporting that executives actually used for decisions.
- Security discipline for sensitive data: role-based access, deny-by-default policies, audit trails, PII handling.
- Finance background: degree in finance or quantitative field plus real experience in portfolio analytics, market risk, or credit — able to hold their own in an underwriting or investor conversation.
- Strong written and spoken English; comfortable presenting to senior external audiences.
Preferred
- Direct exposure to private credit, lending, or fund operations.
- Forecasting and statistical modeling track record (capacity planning, SLA/risk forecasting, or similar).
- Experience with embeddings / semantic search and multi-model AI setups.
- Web development ability (React / TypeScript or similar) for internal tools and dashboards.
- Experience in audited or regulated environments (SOC 2, fund audits, or equivalent).
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
For the Head of Fund Analytics & Automation — Credit Fund position, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Credit history check
Relevance to Job Responsibilities
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information and supporting fund analytics, financial models, and deal data
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Los Angeles, USA
As Technical Producers at Riot, we lead passionate technical teams to create products and experiences that achieve maximum developer, operator, and player value. We guide development, clear blockers, and push projects across the finish line while ensuring our teams are sustainable and foster a collaborative environment.
As a
Senior Technical Producer
on the Developer Connections team, you will lead production for a complex technical product, service area, or operational surface that spans more than one team. You will partner with Engineering Managers, Technical Leads, and product partners to shape technical product direction, own the execution system that makes delivery predictable, and set a clear longer-term vision for your area. You will be the named owner for delivery, readiness, escalation, and post-launch outcomes across your surface. You will report to the Senior Manager of Technical Production.
Responsibilities:
Lead the breakdown and execution of multi-month work efforts spanning multiple teams within an initiative.
Partner with Engineering Managers, Technical Leads, and product partners to develop the technical product vision, strategy, and roadmap for your area.
Own the execution system for your area: prioritization flow, ETA predictability, production rhythm, and delivery behavior.
Own the backlog and build resilient, phase-based production plans that survive pivots.
Define and track outcomes for your area's products and capabilities, using operator, developer, and service signals to inform prioritization.
Own rollout, handoff, day-0 quality, QA partnership, and postmortem-driven improvement.
Build the business framing for your area, including ROI, forecasting, funding asks, and vendor or cost optimization where relevant.
Create alignment between teams working toward divergent goals or with contentious relationships, and coach others on conflict resolution.
Drive difficult technical tradeoffs with technical leaders, and articulate and advocate those tradeoffs to non-technical stakeholders.
Identify and remove blockers proactively, and manage risk in new or ambiguous problem spaces.
Craft and present a longer-horizon vision for your area, including at high-profile internal forums.
Required Qualifications:
Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.
Minimum of 6 years of experience as a Technical Producer, Technical Program Manager, Product Manager, or Development Manager on medium to large teams.
Track record of reliably delivering projects at targeted quality on time across multiple efforts.
Experience applying Agile and Lean development processes at scale, and contextually adapting a broad set of development processes.
Broad understanding of technical systems across multiple related areas, with the ability to identify and articulate multiple solutions and their tradeoffs.
Experience defining product strategy, success metrics, and roadmap priorities for technical platforms, internal tools, or operational capabilities.
Experience owning launch and operational readiness for services in production.
Desired Qualifications:
Agile certifications from Scrum Alliance,
Scrum.org
, PMI, or ICAgile
Advanced Atlassian Power User (Jira Product Discovery, Jira Space Administration, Jira Plans) or Atlassian certifications.
Experience building or supporting operational platforms, internal developer tooling, or cloud-based services.
Experience delivering software for globally scaled, highly available systems.
For this role, you'll find success through craft expertise and collaboration that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Europe; Paris; London
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
ElevenLabs is expanding globally, and some of our largest enterprise opportunities are won through complex procurement processes. We're building the RFP Engine to own how we compete in them — a new function at the heart of how ElevenLabs pursues its most strategic deals. As a Proposal Manager, you'll be one of its founding members, owning strategic pursuits in your region from qualification through submission: decoding what evaluators actually want, shaping the response strategy with account teams, coordinating input across sales, solutions engineering, legal, and security, and driving every submission to an exceptionally high bar — on time, every time.
You'll run pursuits through an AI-first system and help make it better with every cycle. Automation handles the mechanical work — first drafts, compliance checks, content retrieval — so your judgment goes where it matters: positioning, differentiation, and quality. When you spot work being repeated, you'll help systematise it, turning what you learn on each bid into templates, content, and process the whole company benefits from.
We think the right person has lived complex enterprise bids and knows the difference between a compliant response and a winning one. You write and edit exceptionally well, you're calm and decisive coordinating many contributors against a hard deadline, and you'd rather build the machine than crank the handle.
Requirements
- A track record managing complex enterprise RFP or bid responses end-to-end, from qualification through submission, ideally at a technology company
- A builder's approach to AI and automation: you use AI fluently in your own work, you've shipped internal tooling or workflows (or partnered closely with engineers to do so), and you treat repeated manual effort as a design flaw
- Exceptional writing and editing: you turn technical and commercial input from many contributors into clear, compliant, persuasive responses
- Strong project management under deadline pressure — running contributors, review cycles, and sign-offs across functions and timezones without dropping quality
- Commercial instincts: you can read scoring criteria, spot what will differentiate a response, and flag pursuits that aren't worth the effort
Bonus: additional languages beyond English; experience with security or compliance questionnaires; a technical or pre-sales background.
Growth Potential
We believe in hiring the best talent in the world to look make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Leading regional proposals capacity as pursuit volume grows across markets
- Specialising in bid strategy on our most strategic global pursuits
Location
We're hiring for this role in two regions. This role is remote-first and can be executed from any of our hub cities in EMEA. If you prefer, you can work from our growing number of offices, including in London, Dublin, Madrid or Warsaw.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Lisbon
Workplace: Hybrid
Role Highlights:
- Title: AIT Engineering Team Lead
- Department: Global Manufacturing Organization
- Reports to: Head of MAITE, Optics
- Location: Lisbon, Portugal
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
ICEYE is seeking a Team Lead, AIT Engineering to lead the AIT Engineering function responsible for the assembly, integration, and testing of satellite systems and optical payloads.
This is a technical leadership and people management role in an early-stage production environment, where products, processes, and manufacturing capabilities are continuously evolving. You will lead and develop the AIT Engineering team while acting as the technical focal point for AIT activities during spacecraft builds and integration campaigns.
The role sits at the interface between Engineering and Production. You will work closely with optical, mechanical, electrical, systems, quality, and production teams to translate design intent into robust, manufacturable, integrable, and testable processes, while ensuring that feedback and issues identified during production are effectively driven back into Engineering.
You will also support the integration and validation of externally supplied optical payloads, working with internal engineering teams and external suppliers to ensure successful integration into the satellite platform.
The role requires a strong background in spacecraft AIT, system integration, or complex hardware integration, combined with the ability to lead people, coordinate technical activities, develop robust processes, and drive execution in a fast-paced production environment.
This is a talent pool posting.
We are building our Lisbon manufacturing organisation ahead of site ramp-up. We expect this role to open formally in Q4 2026. Applying now registers your interest early and puts you at the front of the process when the req goes live.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
What you will do
- Lead and develop the AIT Engineering team, providing technical direction, mentoring, and clear priorities.
- Lead the assembly, integration, and testing of spacecraft systems, acting as the technical focal point during spacecraft builds.
- Support the integration and validation of externally supplied optical payloads into the spacecraft platform.
- Combine technical leadership with hands-on involvement in spacecraft integration, testing, troubleshooting, and verification.
- Ensure AIT readiness before builds, including tools, GSE, procedures, documentation, hardware, and engineering support.
- Drive structured problem-solving and root cause analysis of integration and test issues, ensuring lessons learned are fed back into Engineering and production.
- Act as the bridge between Production and Engineering, translating design requirements into practical, manufacturable, and testable integration processes.
- Work closely with Systems, Mechanical, Electrical, Optical, Quality, Manufacturing, and external suppliers to resolve integration challenges.
- Define and continuously improve AIT processes, procedures, test methods, tooling, fixtures, and technical documentation.
- Support production ramp-up by improving integration efficiency, repeatability, reliability, and scalability.
- Mentor engineers and build strong technical capabilities within the AIT organization.
What we’re looking for
Must haves:
- 5+ years of hands-on experience in spacecraft AIT, system integration, testing, or production of complex hardware systems.
- Strong experience with spacecraft integration and system-level testing across multiple engineering disciplines.
- Experience with optical systems, optomechanics, optical payloads, or Earth Observation systems.
- Experience working with complex precision hardware in cleanroom or controlled environments.
- Strong system-level understanding across mechanical, electrical, optical, and systems engineering.
- Experience with DFM / DFT principles and translating design requirements into manufacturable and testable solutions.
- Experience with AIT processes, test procedures, verification, and technical documentation.
- Experience with GSE, tooling, fixtures, or test setups used for integration and testing.
- Strong troubleshooting skills, including structured root cause analysis and corrective actions.
- Experience working with MES, ERP, test data management, or similar production systems.
- Experience with Lean manufacturing or continuous improvement methodologies.
- Strong understanding of configuration-controlled production and engineering environments.
- Strong communication and stakeholder management skills.
- Strong written and spoken English.
Nice-to-haves:
- Experience with optical alignment and metrology, including focus, tilt, centering, boresight, interferometry, collimators, or MTF.
- Experience supporting environmental testing, such as thermal vacuum, vibration, or EMC.
- Experience working with external suppliers or partners, particularly payload suppliers.
- Experience supporting products from prototype through production ramp-up.
- Experience with PDR, CDR, PRR, or equivalent technical and production readiness reviews.
- Experience with PFMEA, process capability, or other manufacturing engineering tools.
- Experience in Lean manufacturing, industrialization, or production scale-up.
Application Process
- Talent Acquisition interview
- Hiring manager interview
- Technical interview, including a technical challenge
- Hiring team + director-level interview
- Offer
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependant on experience, and will be negotiated individually.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Lisbon
Workplace: Hybrid
Role Highlights:
- Title: Production Team Lead
- Department: Global Manufacturing Organization
- Reports to: Head of MAITE, Optics
- Location: Lisbon, Portugal
- Type of Contract: Permanent
- Working model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
ICEYE is seeking a Production Team Lead to lead the day-to-day execution of Manufacturing, Assembly, Integration and Testing activities, including spacecraft assembly and the integration of optical payloads.
This is an operational leadership role in an early-stage production environment, where production processes, teams, and operating routines are being established and scaled.
You will be responsible for translating production plans and engineering requirements into safe, high-quality, efficient, and predictable MAIT execution. This includes managing daily priorities, resources, production flow, readiness, schedule adherence, quality, productivity, and escalation of issues.
You will establish and maintain a structured production management system based on clear priorities, visual management, daily performance reviews, standard work, and continuous improvement, with a strong focus on safety, quality, delivery, and operational efficiency.
The role requires a strong presence on the production floor and in cleanroom environments, working closely with AIT Engineering, Quality, Planning, Logistics, Manufacturing Engineering, and other stakeholders to ensure successful spacecraft builds and payload integration.
You will play a key role in developing the production organization, establishing operational discipline, and building the capabilities required to scale satellite production.
This is a talent pool posting.
We are building our Lisbon manufacturing organisation ahead of site ramp-up. We expect this role to open formally in Q4 2026. Applying now registers your interest early and puts you at the front of the process when the req goes live.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
What you will do
- Lead the day-to-day execution of Manufacturing, Assembly, Integration and Testing (MAIT) activities, including spacecraft assembly and optical payload integration.
- Lead and develop the production team, setting clear priorities, responsibilities, and performance expectations.
- Manage daily production execution, including capacity, resources, production flow, schedule, and readiness.
- Establish effective daily management routines, visual management, and performance tracking to drive safe, high-quality, and efficient execution.
- Drive production ramp-up, readiness, and continuous improvement across processes, workstations, and production flow.
- Apply Lean manufacturing principles to improve productivity, quality, flow, and repeatability, including 5S, Kaizen, standard work, and visual management.
- Identify and resolve production issues through structured problem-solving and root cause analysis, working closely with Engineering and Quality.
- Ensure production processes, work instructions, tooling, equipment, and resources are ready and properly implemented before execution.
- Work closely with AIT Engineering, Manufacturing Engineering, Quality, Planning, and Logistics to ensure successful spacecraft builds and payload integration.
- Drive a strong culture of safety, quality, ownership, accountability, and continuous improvement on the production floor.
What we’re looking for
Must haves:
- 5+ years of experience in manufacturing, production, assembly, integration, or testing of complex hardware.
- Proven experience leading production or manufacturing teams, including people management.
- Experience in aerospace, space, aircraft, defense, or other high-reliability manufacturing environments.
- Experience supporting production ramp-up, new factory setup, or new production line introduction.
- Experience with Lean manufacturing or continuous improvement methodologies, including tools such as 5S, Kaizen, standard work, or visual management.
- Experience with capacity planning, takt time, line balancing, or production flow optimization.
- Experience working with MES, ERP, test data management, or similar production systems.
- Experience working with complex hardware in cleanroom or controlled manufacturing environments.
- Strong problem-solving skills, including structured root cause analysis and corrective actions.
- Understanding of production flow and push/pull production systems.
- Strong communication and stakeholder management skills.
- Strong written and spoken English.
Nice-to-haves:
- Experience with satellite assembly, integration, and testing.
- Experience with optical payload integration or other high-precision hardware.
- Experience with Value Stream Mapping (VSM) or other advanced Lean tools.
- Experience with NPI, industrialization, or product ramp-up.
- Experience working closely with Engineering teams during new product introduction or production industrialization.
- Experience with manufacturing quality tools such as PFMEA, control plans, or process capability.
Application Process
- Talent Acquisition interview
- Hiring manager interview
- Technical interview, including a technical challenge
- Hiring team + director-level interview
- Offer
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependant on experience, and will be negotiated individually.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Brand team ships a high volume of ambitious creative across product launches, growth, events, customer marketing, and brand awareness. As the work has scaled, so has the need for a strong operating system around it.
We're hiring a Director of Brand Operations to build that operating system: the processes, milestones, and cross-functional coordination that let a world-class creative team do its best work and ship fast. This is an operations role focused on how the work gets done; it is not a traditional production-management role.
You'll be the operator who protects creatives from organizational swirl, sets clear ways of working, and fixes cross-functional breakdowns upstream so great ideas reach the world quickly.
WHAT YOU’LL DO
- Own and build the operating system for how Brand's creative gets produced.
- Build the brand operating system: the processes, milestones, and ways of working that turn creative direction into shipped work.
- Diagnose and fix bottlenecks across functions. Find where work stalls, trace it to the source, and remove the limiting factor wherever it lives.
- Protect creatives from org swirl by absorbing cross-functional complexity so the team stays focused on the work.
- Automate with AI: use AI to streamline how work flows and cut manual overhead across the operation (intake, triage, status, reporting, handoffs).
- Partner with the creative leads so operations and creative are complementary, freeing creative leads to focus on creative.
- Be Brand's ambassador to the rest of Ramp: scope incoming work and pull Brand into projects early, at the right time.
WHAT YOU NEED
- Exceptional organization: you hold 20+ live workstreams and keep everyone on track
- A cross-functional root-cause instinct: you can walk into a tangled, multi-team workflow, explain why it's slow, and fix it. This is the most important capability for the role.
- A track record of building systems and automation: you've taken an operation from messy to repeatable and use tooling and AI to compress cycle time.
- A metrics-driven approach: you instrument delivery so progress is clear and provable.
- Hands-on, lean leadership: you lift both the operation and the people in it.
- A bias for better ways of working: you remove limiting factors and speed up delivery without adding process for its own sake.
- An operator-first profile: we care more about someone who can diagnose and fix how work flows than about a creative, production, or marketing pedigree. Strong candidates come from product ops, biz ops, GTM ops, finance ops, or chief-of-staff backgrounds.
NICE TO HAVES
- Experience scaling an in-house creative or content studio in a high-growth environment.
- Experience building AI-assisted operational workflows.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Hamburg
Workplace: Hybrid
adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.
Serving 2,000+ Distinct Ad Experiences With Sub-Second Time to Interactive
The rewarded ad experience is where the value exchange becomes real, the second a user decides whether to engage or scroll past. The Catalog team owns that moment, designing how users discover and interact with the most relevant ads. With over 200 million monthly visits, there's no room for slow rendering or poor personalization. Performance and relevance have to be perfect on every request.
The system runs on AWS Spot Instances spare compute capacity that can disappear at any moment, yet our system is built to stay online without any interruption for the user. Backed by Kubernetes with event-driven autoscaling, everything is tuned for millisecond-level data retrieval so the experience never feels slow, even at 200 million monthly visits. The frontend is built on React and Vite, leveraging Code Splitting and Tree Shaking to keep core bundles lean and Time to Interactive under a second. On top of that, a config-driven engine lets the team customize the entire ad experience or run A/B experiments per more than 2000 games on the fly, ensuring the right ad reaches the right user while continuously moving conversion rates in the right direction.
YOUR MISSION & WHO WE ARE LOOKING FOR
- Production Golang Systems Expertise: You bring 5+ years of backend development experience, including at least 3 years writing Go in production distributed environments. You will build and maintain our +99% Go microservice architecture—interfacing with our TypeScript/React frontend—to reliably handle 2+ million daily publisher interactions and scale beyond hundreds of millions of monthly active users.
- High-Throughput Event Streaming: You have hands-on experience designing asynchronous microservice communication using event buses like Kafka, SQS/SNS, and Kinesis. You will build pipelines to collect billions of daily API events and aggregate them into our data lake for sub-second querying.
- High-Scale Data & API Optimization: You understand database internals and low-level web standards (HTTP protocol, Encoding, Regular Expressions). You will optimize queries across hundreds of terabytes of data across DynamoDB, MySQL, Druid, and Athena to reduce API response times and expose transparent, well-documented open APIs to enterprise partners.
- Data Science & Algorithmic Integration: You quickly grasp complex technical topics and applied mathematics. You will partner directly with our Data Science team to translate and integrate machine learning algorithms into adjoe’s core application, optimizing real-time ad targeting.
- Collaborative Technical Communication: You communicate fluently and precisely in spoken and written English. You will actively participate in peer code reviews and technical knowledge sharing across an international backend engineering team.
- Plus: Infrastructure & Cloud Tooling: Hands-on experience with Terraform (Infrastructure as Code), Docker containerization, or serverless infrastructure.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
Please note: For this role, we are only able to hire in the United States.
ABOUT THE ROLE
As the search landscape shifts and our market gets more crowded, Help Scout is investing more than ever in paid and performance marketing to accelerate signups, expand brand awareness, and diversify how we reach customers.
It's an exciting time to be here. We've got a best-in-market product story, strong creative assets, and stellar copywriting. What we need now is a strategic owner to take our performance marketing motion from early-stage to a durable growth engine that fuels our self-serve, product-led, and sales-assisted growth. You'll report to the VP of Marketing, setting and executing the strategy for how Help Scout invests in paid channels while building deep partnerships across Marketing, Sales, Product, Support, and company leadership.
In this role, you will:
- Own performance marketing strategy. Set the quarterly and long-term strategy for how paid, lifecycle, and conversion work together to hit the signups number, defining what's needed from each channel and building the plan B when something's off. You'll be the person leadership turns to for the full picture of paid performance.
- Move Help Scout upmarket. Own iteration of ad copy, creative, bidding strategy, and budget allocation across paid search and display, and set the bar for how we drive both our horizontal motion for volume and our vertical motion for larger deals.
- Build the business case for new channels. Identify and evaluate new channel investments, paid social, affiliate, direct mail, OOH, and drive alignment with leadership on where to place new bets and how to measure them.
- Partner on pipeline outcomes. Work closely with Sales and RevOps to connect paid spend to pipeline and revenue, not just top-of-funnel volume, and make sure channel investment decisions reflect what's actually converting downstream.
- Partner to grow organic and paid in harmony. Work with content, social, SEO, and AEO to make sure paid and organic acquisition reinforce each other rather than compete for the same ground.
- Represent Help Scout's performance marketing point of view. Bring an informed perspective on where the paid landscape is heading, and use that expertise to keep Help Scout ahead of a crowded, competitive market.
- Own our presence in AI-driven discovery. As search shifts toward AI overviews and LLM-based answers, you'll define how Help Scout shows up in that landscape alongside traditional paid and organic search.
- Shape the future of the function. This is currently an individual contributor role with agency support. You'll build the roadmap for what performance marketing needs to look like over the next 12-18 months, including where headcount should come in as the motion scales.
ABOUT YOU
- You have at least 7+ years in performance or growth marketing, including experience owning strategy for a B2B SaaS company.
- You have significant experience in paid/performance marketing, with a track record of owning strategy for B2B SaaS companies – not just executing campaigns.
- You're an expert across paid channels and know the search landscape and the benchmarks that matter (PPC, CPM, ROAS), and you can identify which channels and investments matter most for the business right now.
- You have a scrappy, results-driven mindset. You're comfortable working with ambiguity, a modest budget, and a lean marketing team, and you know how to out-creative the competition while also spending in the right way to drive results.
- You have strong analytical skills, with deep experience in tools like Google Analytics, Google Tag Manager, and attribution platforms, and you know how to turn data into a clear recommendation for leadership.
- You know how to run rapid experimentation and adapt strategy based on what the data tells you – and you have a plan B ready before you need it.
- You use AI tools daily to improve your output, and you can point to specific examples where AI changed the speed, quality, or scale of what you delivered.
- You have excellent verbal and written communication skills, know how to communicate and build relationships across a remote, async organization, and can present insights and strategy to senior leaders and cross-functional teams.
- Bonus: you have experience managing an agency and/or direct reports to execute a paid marketing strategy.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: France
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We are seeking an experienced and dynamic leader to build ElevenLabs' public sector business across France. The Public Sector Partnerships Lead will identify and build relationships with government institutions across France, bridging the gap between government and our GTM team to drive adoption of ElevenLabs' products and grow government into a strong, durable revenue stream for the company. The role also involves building strategic partnerships with policymakers, industry associations, and coalitions, as well as monitoring regulatory developments and supporting policy campaigns and impact initiatives.
In this role, you will:
Drive government adoption and revenue (primary)
- Identify government partnership opportunities across France — from healthcare and education to transport, public banks, and other state-owned enterprises — and bridge the gap between government institutions and the GTM team to drive adoption and deployment of ElevenLabs' products.
- Build and maintain a wide network of relationships across French government institutions — spanning ministries, agencies, établissements publics, and SOEs — not limited to regulatory or policy counterparts.
- Promote government adoption of ElevenLabs products and services in partnership with the GTM team.
Build strategic partnerships (secondary)
- Build and maintain strong relationships with policymakers, regulators, industry associations, and civil society groups.
- Represent ElevenLabs at conferences and industry events, advancing the company's public policy goals.
Monitor and advise on policy (tertiary)
- Lead ElevenLabs engagement with government bodies and officials across France, with a focus on AI governance, safety, copyright, privacy, transparency, data protection, competition, and/or digital rights.
- Monitor, analyze, and advise on emerging regulations impacting the company — including EU-level developments given France's influence in shaping EU AI policy.
- Support the development of internal policies by our Legal, Safety, Security, and other teams.
- Provide strategic counsel to company leadership on regional policy trends and their business implications.
- Define and implement policy campaigns and impact initiatives that advance company objectives.
Who you are:
- You're genuinely interested in the future of AI and emerging technologies, bringing curiosity and enthusiasm to your role.
- You stay up-to-date on AI regulation and industry trends, and are eager to apply this expertise to cutting-edge products.
- You thrive in a fast-paced, dynamic startup environment, working cross-functionally with teams across the organization to support and scale a growing business.
- You're comfortable working independently and handling ambiguity, excelling in situations where you must make informed decisions quickly.
- You bring a proactive, solution-oriented approach to each project, focused on moving the business forward.
What you bring:
Primary requirements
- 10+ years' experience in public and private sector (in-house, firm) roles, with a track record of building relationships with government that led to commercial or technology-adoption outcomes — not solely policy or regulatory roles.
- A wide, current network of contacts across French government institutions — spanning ministries, agencies, établissements publics, and SOEs, including in healthcare, education, and transport. Prior government or grands corps experience is a plus but not required if network breadth is strong.
- Experience identifying and opening doors for technology partnerships with government institutions is strongly preferred.
- Contacts or experience navigating EU institutions or other major European markets is a plus.
Also required
- Strong knowledge of the French and EU AI policy landscape, including general AI governance, safety, copyright, privacy, transparency, data protection, competition, and digital rights.
- Demonstrated success in designing, advocating for, and influencing policy outcomes, as well as coalition building.
- Public policy experience across France.
- Exceptional written and verbal communication skills, including when briefing government officials and other policymakers.
- Fluency in English and French.
Location
This role is located in France.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
The support industry is changing shape. AI will take on more of the tedious work so humans can lean into the relationship part. At Help Scout, the place where that relationship actually happens is the Conversations product group, which spans two product lines. Inbox is the workspace: every channel and every conversation in one place, built for the people who spend their whole day inside it. Copilot is AI working alongside them: drafts ready to review, context at their fingertips, and the tedious parts handled so every reply is faster and better.
Conversations is the most-used surface we have. This is where every user spends most of their day, so speed, reliability, and craft are the product. It's also where the rest of the platform becomes real: Agent hands conversations to humans at the right moment, customer context shows up right where the work happens, and every one of those moments either builds trust or spends it. You'll be accountable for bringing it all to life with clarity and impact.
ABOUT THE ROLE
You'll own the Conversations product group end to end: vision, roadmap, monetization, and results for the Inbox and Copilot product lines. You'll report to Scott Rocher, our Chief Product Officer, and you'll be accountable for the revenue growth of the group. This is a player/coach role.
Inbox and Copilot are the surfaces our customers touch most, the core of the business today and the front door to everything we build next. You'll do the strategic product work on them yourself: deciding what needs to get built next, how the workspace and its AI evolve together, and where investment in craft pays off. As the group grows, you'll hire and manage a team of PMs.
Note: This role is open to US-based applicants only.
WHAT YOU'LL DO
- Set the vision and strategy for the Conversations group, and decide how Inbox and Copilot evolve together as one experience where AI makes every support pro faster without breaking their flow.
- Drive the Inbox roadmap hands-on: the workspace where every channel comes together and where our users spend their time in the product. This surface is held to a bar where speed, reliability, and polish are a differentiator.
- Drive the Copilot roadmap hands-on: integrations, contextual summaries, suggestions, and in-the-moment assistance that make each person on a support team meaningfully better at their job.
- Own how your products are monetized. Conversations spans seats and AI usage, and you'll design the packaging that makes each seat more valuable as Copilot does more. You'll collaborate with partners across Help Scout to model the impact of the products you ship.
- Partner deeply with the Autonomy group. Significant parts of Copilot run on the agent platform, and likewise, Agent hands conversations to humans in your workspace. The seams between the two groups are owned jointly, and making them invisible to customers is part of the job.
- Spend real time with customers, understanding how support pros and their leaders actually work, where AI helps, and where it gets in the way
- Partner with GTM and CS so the Conversations story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap
- Build and manage the Conversations PM team as it grows, coaching for judgment and raising the bar for product craft across the group
WHAT WE'RE LOOKING FOR
- You've owned a core product at scale, the kind people spend their whole workday in, and you're as fluent in the commercial side of product as you are in features and user experience
- You've shipped AI-powered products and you understand how they succeed and fail
- You collaborate well across ownership lines. Copilot ships on technology the Autonomy group builds, and you know how to co-own a product surface with a peer and keep the seams invisible to customers
- You think in outcomes. Time to resolution, drafts accepted, teams that get more efficient as they use more of Help Scout .
- You care about craft. You notice the details that make daily-use software feel fast, calm, and reliable, and you hold a roadmap accountable to them
- You have strong monetization instincts. You can package a product line that spans seats and outcomes, and explain the tradeoffs.
- You've managed product managers before and still love doing the work yourself. You know how to coach without taking over, and you know when a decision is yours to make
- You're data self-sufficient. You pull your own data, run your own analyses, and use numbers to pressure-test direction
- You're technically fluent enough to build genuine trust with engineers. You can hold a meaningful conversation about system architecture and make better decisions because of it
- You're fluent with AI tools and treat them as part of your craft, for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of product work
- You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours go to strategy and prioritization, defining what's next and what's not
- You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward
- You've worked in B2B SaaS and understand the difference between building for support teams and building for end consumers
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: London, United Kingdom
Workplace: fully
About InvestEngine
InvestEngine is everything the modern investor should need. Unbeatable value, market-leading automation, and built for easy, long-term investing. We’ve built a strong foundation, have over £3 billion invested, award-winning service, and a passionate team, now we’re ready to scale.
About the Role
We are hiring a
Senior Product Designer
to join our
Growth stream
and help deliver consistently high-quality product design work at pace.
This is a hands-on IC contract role. The core expectation is simple:
deliver build-ready design with low churn
. Especially on our highest-priority, higher-risk customer journeys, that means getting work to a confident, build-ready state with minimal rework, through strong upfront clarity, solid collaboration and good judgement.
You'll work closely with Product and Engineering day to day, and partner with Design on standards, craft and our evolving Design System
What You’ll Do
Own design work end-to-end in the Growth stream, from early framing through to build-ready delivery and iteration after release
Produce clear, implementation-ready design output such as flows, states, edge cases, content and acceptance criteria, so engineering has less back-and-forth
Collaborate closely with Product and Engineering to clarify problems early and avoid late-stage rework
Contribute to Design System usage and consistency through your delivery, reusing and improving patterns where needed
Use AI as part of your workflow to accelerate exploration and delivery, in a way that stays repeatable and legible to the team
Take part in our research and evidence practice. We run concept, usability and comprehension testing across the team, and you'll help plan and run studies, then turn findings and product and behavioural data into design decisions
Design in a regulated context, with a strong bias toward clarity, fair treatment and customer comprehension
What We’re Looking For
5+ years of experience designing digital products as a Product Designer or UX/UI Designer, with a strong portfolio demonstrating end-to-end ownership of complex product experiences.
Strong product design craft, spanning interaction design, systems thinking and end-to-end journey ownership
Comfortable being hands-on with research. You're happy to get stuck into user research as part of the role, with our support, and you make design decisions from evidence rather than opinion
Data-driven design. You use product and behavioural data, along with experiment results, to frame problems, prioritise and prove that designs actually work
High ownership and autonomy, comfortable operating as a senior contractor, clarifying ambiguity and driving work forward
Excellent collaboration, working as a partner to Product and Engineering rather than a service desk
Pragmatic judgement on quality versus speed, knowing where polish matters most
Comfort working within a design system and contributing to it
Comprehension-first, fair-treatment mindset. You design for genuine customer understanding, not just usability. Experience in a regulated environment such as financial services, insurance, healthcare, gambling or utilities is a strong advantage, but what matters most is that you can clearly evidence this mindset, whether or not it comes from regulated work
English fluency (C1 level and above) — we are a UK-based company, and the role involves regular communication with the team
Nice to Have
Experience with growth experimentation and funnel optimisation
Strong prototyping skills for quick validation
Prior experience operationalising AI in team workflows, beyond personal use
Fintech or investing-domain experience specifically. Regulated experience is a strong advantage, and the sector itself is a bonus
How We Work
We’re a lean, fast-moving team that values clarity, ownership, and transparency.
You’ll have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms.
What We Offer
Impact from day one
You’ll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business.
Room to grow
As we scale, you’ll have opportunities to expand your responsibilities, influence how we work, and help shape our long-term direction.
Transparent and open culture
We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business.
Supportive, high-calibre team
Work alongside talented professionals who are experts in their fields — smart, driven, and generous with their knowledge.
Remote first and flexible
Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively.
Our Hiring Process
Introductory call with our Talent team
Gamified cognitive assessment to understand how you think and problem-solve
Competency interview focused on your experience in operational risk and controls (may include a short task or case study)
Senior leadership interview to explore alignment with our culture, values, and strategic direction
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
You will play a critical role in scaling our revenue by managing complex deals and developing standardized processes that balance speed with control. You'll work at the intersection of finance, sales, legal, and compliance teams to ensure our products reach customers to support Anthropic's rapid growth. Day-to-day, you'll quarterback complex deals through CPQ, contract management, and internal approvals. Over time, you'll also identify and drive improvements to the systems and workflows you operate in — embedding approved deal structures into Salesforce, improving CPQ configurations, and helping build the operational infrastructure that lets a lean team support enterprise deal volume at scale.
Key responsibilities
Quarterback deals through internal processes — CPQ quote-building, approval routing, contract execution — ensuring accurate, timely completion
Own Anthropic’s deal-making execution processes, ensuring that all commercial workflows can seamlessly navigate internal processes
Build AI-native tooling with internal teams to meaningfully scale our commercial processes
Optimize operational workflows that reduce friction in the sales cycle and accelerate time-to-close
Act as the bridge between Sales and supporting teams, maintaining contract and compliance management systems and ensuring agreement terms align with company standards
Maintain visibility on high-priority deals, providing appropriate escalation paths when commercial terms require executive input
Collaborate with Legal teams to validate that agreements reflect the correct commercial intent and approvals
Track and analyze deal patterns to identify bottlenecks and propose data-driven improvements to our sales operations
Maintain and improve deal documentation: approval policies, pricing guidelines, SKU guidance, and process playbooks
Minimum qualifications
Are comfortable both executing within existing systems (CPQ, SFDC, contract platforms) and improving those systems as you go
Bring a detail-oriented, process-improvement mindset: you notice when something is manual or error-prone and you want to fix it
Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments
Strong project management skills with experience juggling multiple critical initiatives
Bias toward action and comfort operating in ambiguity
Have experience with CRM systems, CPQ tools, and contract management platforms
Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership
Preferred qualifications
Have 3+ years of experience in deal desk, sales strategy, commercial operations, or related roles, preferably in a high-growth technology environment
Experience with Salesforce, CPQ tools (Nue, Apttus, Steelbrick), or contract management platforms (Ironclad, Docusign CLM)
Background in project management, sales strategy, or commercial operations, where you’ve balanced operational excellence with building scaled systems
Experience with deal operations at companies with subscription and/or consumption-based business models
Knowledge of enterprise software contract terms and industry-standard commercial practices
Understanding of AI business models and the unique commercial considerations
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$240,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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УдалённоseniorUnited Kingdom; France; Netherlands; Belgium; Portugal; United Arab Emirates
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УдалённоEurope; Paris; London; Strong project management under deadline pressure — running contributors, review cycles, and sign-offs across functions and timezones without dropping quality
ГибридleadLisbon
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ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
Гибридsenior🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team