Вакансии

Location: Kyiv, Ukraine Workplace: hybrid OLX is a global leader in building trusted marketplaces so that in life's big decisions, both sides win. Serving tens of millions of people every day around the world, OLX helps people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more. Its well-loved consumer brands (including OLX, Otomoto, Property24, AutoTrader, OtoDom, imovirtual, La Centrale and more) offer safe, smart, and convenient online trading platforms and services for its customers. OLX is powered by global teams, united in a common purpose to build a more sustainable world through trade. For more information, visit www.olxgroup.com. OLX is backed by Prosus, a global consumer internet group and one of the largest technology investors in the world. Prosus has a primary listing on Euronext Amsterdam (AEX:PRX) and a secondary listing on the JSE Limited (XJSE:PRX), and is majority-owned by Naspers. For more information on Prosus and its companies and investments, please visit www.prosus.com. The role OLX is launching a new Motors and Real Estate platform in Ukraine and is looking for an experienced and hands-on Senior Head of Business Development to be the first on-the-ground commercial leader to build it. The launch will be seeded with OLX's existing classifieds inventory in a market that already has more than 330,000 vehicle listings and 130,000 real estate listings, and there is no existing team or playbook to inherit; you'll build both. You'll build the supply and customer relationships that underpin the new marketplace (starting with large dealers, real estate agencies, semi-professional sellers, and importers) and create the local team needed to run and grow the business. You'll operate with significant autonomy, working closely with vertical leaders of Real Estate and Motors within a broader OLX Group ecosystem globally, while drawing on local market knowledge, relationships, and the existing OLX Ukraine business where appropriate. This is a full-time role based on the ground in Kyiv, Ukraine . Responsibilities Build and own relationships with large dealers, semi-professional sellers, vehicle importers, and real estate agencies , converting them into active supply partners for the new marketplaces. Recruit, structure, and lead a new local commercial team from the ground up, defining roles, processes, and ways of working where none exist today. All in line with global OLX policies and culture. Own delivery of the stage-one marketplace launch , built as a product seeded with existing OLX Ukraine listings. Drive supply-side growth and listing volume as the top priority through the first quarter after launch. Partner with a future sales team to design and roll out a premium-visibility (monetization) offer for sellers once supply scale is established. Track the competitive landscape — classifieds players, other two-sided marketplaces, and large dealer and real estate groups — to inform positioning and prioritization. Cooperate closely with global Engineering, Product, and Marketing teams, providing customer insights and market information to steer the vision and roll out of products and features . Key skills and experience Based in Ukraine , or a Ukrainian national currently abroad who is willing and able to relocate back. Being on the ground is a non-negotiable requirement for this role. Proven experience in a marketplace or classifieds business, ideally with exposure to "flywheel" dynamics (supply driving demand driving further supply). This matters more than sector-specific sales experience or prior automotive or real estate expertise. Alternatively, strong commercial leadership, business development, or sales experience from sectors where supply-partner cooperation is central and the consumer is at the heart of the business model — for example, payments, telecom, mobility, food delivery, or other two-sided platform environments. Strong communicator with a demonstrated track record of building relationships with local business owners, dealers, and partners. Comfortable building from zero : energized by defining process, hiring a team, and creating structure in an ambiguous, fast-moving environment. Experience in the automotive or real estate sector, prior experience in a founder, country-launch, or “zero-to-one” commercial role will be a plus. Someone with an entrepreneurial mindset and a "desire to win".

Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Paphos, Cyprus; Remote, Germany; Warsaw, Poland Founding Tech Lead (GrowthBricks) Are you a hands-on engineer who loves zero-to-one challenges? Do you want to build systems with real context and memory that do more than reason, use tools, and drive actual business outcomes? About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. GrowthBricks is a new project at JetMinds, backed by JetBrains, designed to give GTM teams and AI agents a shared business brain. Business context usually gets fragmented across CRMs, documents, dashboards, and people's heads. GrowthBricks brings that context together so agents and people can make decisions and execute effectively across the sales, marketing, and product stack. About GrowthBricks GrowthBricks is a shared business brain for GTM teams and AI agents. It brings together the context that usually lives across CRM, docs, dashboards, tools, and people’s heads: who we sell to, why customers buy, what matters now, what we tried, and what worked. Agents and people use that context to decide what to do next and execute across the GTM stack. GrowthBricks is a new project at JetMinds, backed by JetBrains. About the role We’re looking for a hands-on Founding Tech Lead to build GrowthBricks from zero. You’ll work directly with the product founder and own the technical side of the product: architecture, core systems, integrations, and the agent layer. The core challenge is turning fragmented, changing business context into reliable memory and agent actions across tools and measuring whether those actions actually drive business outcomes. You’ll write a lot of the early code yourself, make the key technical decisions, and shape the product as we learn what works. What you’ll work on Design the core architecture: business context, agents, tools, integrations, and feedback loops. Build agentic workflows that can reason over company context and act across CRM, sales, marketing, and product systems. Build context extractors from GTM team artifacts like sales calls, emails, internal documents, CRM state, marketing campaigns, etc. Work on prompting, context management, memory, tool use, and orchestration. Connect GrowthBricks to the existing GTM stack rather than rebuilding everything around it. Decide where to use MCP, APIs, frameworks, or third-party tools and where a custom solution is worth it. Prototype fast, discard weak ideas, and turn the useful ones into product primitives. We expect that you Are a strong hands-on engineer who enjoys zero-to-one work. Have built with LLMs, agents, or agentic workflows used by real people, and improved them based on failures, evaluations, and user feedback. Understand how context, prompting, tools, and agent behavior fit together. Can design backend systems, APIs, data models, and integrations. Are comfortable making decisions before all the answers are known. Prefer simple, pragmatic solutions over unnecessary complexity. We’re especially interested if you Have worked in solution engineering, sales engineering, pre-sales, or built software for GTM teams. Understand the modern GTM stack: CRM, enrichment, outbound, automation, and product signals. Have automated sales or marketing workflows, ideally with agents or LLMs. Have owned a technical product from a blank repo to something people actually used. GTM experience is not mandatory, but if you already understand how sales and marketing teams work, that is a strong advantage. What we offer A competitive salary and strong benefits package. The runway and resources of an established company, with startup-level autonomy. A founding role with direct influence over both product and architecture. Real users and real workflows from day one. Freedom to choose the stack, tools, and technical approach. A chance to help define what an agent-native GTM product should look like. #LI-IM We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Düsseldorf Workplace: OnSite About Us Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi. About the Role We're looking for our first hospitality fan Sales person in NRW. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market. In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more. What You’ll Do Our sales are not your typical SaaS or office sales. We meet our customers where they operate: - Find the coolest new hospitality spots in town that everyone talks about - Create engaging ways to show our product - Use creative communication strategies to close the deal that will help the merchant operate smarter - Do a smooth handover to the onboarding team to make sure we go live quickly and successfully - Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection - Continuously improve and revisit our sales funnel - Keep an eye on the new developments in the industry and the merchants’ needs to create our own path What You’ll Need You are a natural relationship builder with a passion for hospitality industry: - Hands-on approach, independence and hunger for fast-paced operations - Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail - Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested - Passion and curiosity for hospitality and hospitality tech - A minimum of 3 years of experience in Sales, Commercial Account Management or Hospitality - You are comfortable working in both English and German If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers. Benefits: - Start-up Equity - Competitive Salary & Uncapped Commission - Flexible time off - Team events What is Restaurant Software? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. How we use AI at Tebi We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Beneficial Deployments: Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, foundations, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences — focusing on raising the floor for those who need it most. About the Role: We're looking for an Applied AI Engineer to join our Beneficial Deployments team, focused on maximizing the impact of Claude in the life sciences. Our goal is ambitious: accelerate scientific progress from R&D through translation by an order of magnitude. That means making Claude the go-to tool for the life sciences ecosystem from early discovery in academia to paradigm shifting biotech to reimaging pharma pipelines  — and building the technical infrastructure to back that up. You'll work directly with flagship research partners like Howard Hughes Medical Institute and The Allen Institute, embedded in their scientific workflows. This isn't consulting from the outside — you'll be building alongside their engineers, prototyping agents that fit into real research pipelines, and developing the ecosystem-level tooling (MCP servers, benchmarks, reusable agent skills) that extends Claude's usefulness across the broader life sciences community. This role will be part of the founding Beneficial Deployments applied AI team focused on bringing more of life sciences closer to the frontier and be responsible for building with our partners. Responsibilities: Partner deeply with flagship life sciences research institutions — understand their scientific workflows end-to-end, build hands-on with their engineering teams, and help take projects from early exploration to production systems integrated into how they do science day-to-day. Develop reusable ecosystem infrastructure, like MCP servers for domain-specific data sources (genomics platforms, literature databases, experimental repositories), instruments, scientifically-grounded benchmarks, and agent skills that other institutions can adopt without starting from scratch. Identify what's actually hard about deploying AI in life sciences (heterogeneous data, auditability requirements, the prototype-to-trust gap) and feed those findings back to product, engineering, and research. Create technical content and documentation that lets partners self-serve, so what works for one institution can scale globally without the same level of hand-holding. You Might Be a Good Fit If You Have: 4+ years as a Software Engineer, Forward Deployed Engineer, or technical founder — with production experience shipping systems that real users depend on. Deep research experience in life sciences, biomedical research, or scientific computing. Bonus if you've studied genomics, neuroscience, or drug discovery specifically and are comfortable getting deeply technical with academics. Experience building LLM-powered tools or applications: prompting, context engineering, agent architectures, evaluation frameworks. Builder credibility from shipping production code as a software engineer, forward-deployed engineer, or technical founder. A scrappy mentality–comfortable wearing multiple hats, building from scratch, driving clarity in ambiguous situations, and doing whatever it takes to further the mission. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $280,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks. In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company. We are looking for a Dev Manager to lead the engineering team responsible for integrations between our product and external systems, including the Integrations Store. You will combine engineering leadership with hands-on technical expertise to deliver secure, reliable integrations that fit our customers' workflows. What you'll do: Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback. Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible. Delegate ownership to engineers and, as the team grows, team leads; distinguish near-term delivery from long-term capability development. Keep the role to no more than three clearly defined focus areas, with team leads taking ownership as capacity grows. Work with Product Management to define priorities, plan delivery, and translate customer needs into integration capabilities. Oversee the design, development, and maintenance of integrations, including: - Connectors to third-party applications and services. - An Integrations Store for discovering and managing available integrations. - Data mapping, validation, and synchronization between systems. - Authentication, authorization, and secure credential handling. - Monitoring, troubleshooting, and recovery from integration failures. Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners. Establish reusable integration patterns that handle retries, rate limits, duplicate events, and API version changes reliably. Own automated pipelines for building, testing, validating, and deploying integrations. Improve integration reliability, performance, and observability, and guide the team in resolving production issues. Coordinate with other engineering teams and external partners to manage dependencies and compatibility. Apply AI technologies where they improve integration development, testing, or support, with appropriate validation of outputs. Requirements What we're looking for: Experience leading software engineers and owning the delivery and operation of production systems. Strong software engineering fundamentals and the ability to contribute to technical problem-solving. Excellent knowledge of Node.js, JavaScript, and TypeScript. Experience building and operating AWS services in production. Hands-on experience designing and maintaining APIs and integrations with external systems. Understanding of distributed systems, asynchronous processing, data consistency, and failure recovery. Proficiency in SQL and experience with data modeling, aggregation, and query performance. Experience with secure authentication and authorization for integrations. Strong communication skills and the ability to align engineering work with product priorities. Professional working proficiency in English for leading an English-speaking team and collaborating across functions. Nice to have: Experience writing automated integration and contract tests. Proficiency in SQL. Experience with runtime isolation and sandboxing for sensitive execution. Experience in B2B SaaS, security, compliance, or data governance. Experience building high-load products with numerous endpoints. Experience maintaining integrations across multiple third-party API versions. Benefits Fully remote work with flexibility to support your work-life balance. A collaborative environment that empowers you to own your domain and implement best practices. Stable income, benefits, flexible working hours, and opportunities for career advancement. Friendly, professional colleagues who are eager to support you and help you grow. Engaging challenges and opportunities to make a meaningful impact.

Location: US - Remote; San Francisco, CA; New York, NY; Washington, D.C. Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE PUBLIC SECTOR TEAM - Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification and were awarded our first contract with a federal agency. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. - Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. - We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. - In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. WHAT YOU'LL DO - Build and lead Sierra’s public sector sales team: Recruit, develop, and lead a team of account executives serving strategic federal, state, or local government accounts. Set clear expectations, coach for performance, and build a culture of customer obsession, accountability, and consistent execution. - Own revenue growth and territory strategy: Translate Sierra’s public sector ambitions into territory coverage, account priorities, pipeline goals, and revenue plans. Allocate resources thoughtfully, maintain rigorous forecasts, and drive the team to consistently achieve or exceed revenue targets. - Create opportunities around mission outcomes: Build executive relationships with agency leaders and help your team translate priorities such as constituent access, service delivery, workforce effectiveness, and program integrity into compelling AI agent opportunities. Serve as an executive sponsor for strategic accounts. - Guide complex sales cycles from discovery through award: Coach account executives through long, multi-stakeholder government buying processes and engage directly at critical moments. Mobilize cross-functional support for executive alignment, solution development, business cases, security and legal reviews, pricing, proposal strategy, negotiation, and close. - Shape acquisition and capture strategy: Ensure every priority opportunity has a credible path to contract and a disciplined capture plan. Help the team navigate funding, fiscal-year timing, competitive dynamics, and procurement pathways—including GSA schedules, GWACs, IDIQs, BPAs, state schedules, and cooperative purchasing agreements. Lead deal reviews that surface risks early and turn strategy into clear next steps. - Scale Sierra’s partner ecosystem: Partner with public sector and partnerships leadership to build productive relationships with prime contractors, systems integrators, resellers, distributors, small-business partners, and technology providers. Guide decisions about direct sales, subcontracting, teaming, and partner-led transactions to expand customer access and accelerate growth. - Lead strategic prime and teaming relationships: Establish executive alignment with key partners and help shape account ownership, deal registration, workshare, and joint go-to-market plans. Ensure partnerships bring meaningful customer access, past performance, implementation capacity, or procurement pathways—and translate into qualified pipeline and successful delivery. - Drive disciplined pursuit and proposal decisions: Partner with the Public Sector GM on bid/no-bid recommendations and prioritize resources across strategic pursuits. Align sales, legal, security, product, engineering, and delivery teams to produce procurement responses that are compliant, differentiated, and precise. - Stay accountable for customer success: Build trust with senior agency leaders, establish strong handoffs from sales to delivery, and remain engaged through deployment and expansion. Help resolve escalations and ensure commitments made during the sales process support lasting customer relationships. - Build a repeatable public sector go-to-market motion: Work with public sector leadership to refine account segmentation, hiring and capacity plans, capture processes, partner strategy, contract-vehicle priorities, and sales playbooks. Bring market signals and customer feedback to product and company leadership to shape Sierra’s platform and public sector strategy. - Lead an AI-native sales organization: Embed AI into how the team researches accounts, develops outreach, synthesizes calls, plans opportunities, creates proposals, and forecasts. Model effective use, share successful practices, and help account executives spend more time on judgment, strategy, and customer relationships. WHAT YOU'LL BRING - 15+ years of selling experience: Extensive experience in enterprise customer-facing sales role, specifically selling to the U.S. government. - People leadership experience: 10+ years managing, mentoring, and developing a high-performing enterprise sales team. - Enterprise experience: You've run and managed end-to-end complex deals ($1M+). - Strong fluency in government acquisition and procurement, including funding and budget cycles, competitive solicitations, proposal processes, task orders, and common Federal or state contract vehicles. - Experience developing and executing capture strategies before a solicitation is released—not simply responding once an RFP is public. - A strong network and demonstrated ability to work with government technology partners, including prime contractors, systems integrators, resellers, distributors, and small-business teaming partners. - Sound judgment about direct, channel, prime/subcontractor, and teaming models, with the ability to select and execute the right path for a particular agency and opportunity. - The ability to build credibility with agency executives, program leaders, contracting and procurement officials, security teams, and technical stakeholders—and to align those groups around a shared path forward. - Excellent executive communication, negotiation, account planning, and forecasting skills. You are rigorous about details, procurement milestones, and next steps. - A passion for public sector work and a belief in the potential of government institutions to improve outcomes for the people they serve. - Comfort operating with high ownership in an early-stage business: you create structure where it does not yet exist, move with urgency, and collaborate deeply across functions. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker is looking for a Senior Partner Enablement Manager to own internal and external partner enablement and drive aligned GTM outcomes across our partner ecosystem. Reporting to the Sr. Director of Sales Enablement, you will design and deliver the training, certification, and enablement programs that connect Docker’s partner community — Channel partners, Hyperscalers (AWS, Azure, GCP), Global System Integrators, and Technology ISVs — to a shared, coordinated go-to-market motion. Every program you build, every piece of content you ship, and every internal enablement session you run exists to accelerate GTM outcomes: more partner-sourced pipeline, stronger co-sell execution, and faster revenue through the ecosystem. Docker’s partner ecosystem is a strategic growth lever, and AI Governance (AIG) is our primary co-sell motion. You’ll ensure every partner type understands Docker’s AIG value proposition, knows how to run joint sales plays, and is ready to engage customers alongside our field teams. Equally, you will serve as the internal GTM connector for Docker’s own sellers — equipping AEs, SEs, and CSMs with the partner playbooks, account mapping skills, and co-sell readiness they need to drive pipeline through the ecosystem. If you love building from scratch, orchestrating complex programs across diverse partner types, and making an entire ecosystem move toward a common GTM goal, this role is for you. RESPONSIBILITIES External Partner GTM Enablement — Training & Certification - Design, build, and continuously improve training and certification programs tailored to Docker’s partner community across Channel, Hyperscaler, G/SI, and Technology ISV partners — all anchored to enabling partners to execute Docker’s GTM motion. - Develop role-based learning paths that give partners the product knowledge, messaging fluency, and technical depth they need to sell and support Docker effectively — with AI Governance as the primary GTM anchor. - Leverage and extend Docker’s Accreditation Platform to scale partner certification, track completion, and recognize partner expertise across the ecosystem. - Manage certification tracks end-to-end — from curriculum design and facilitation to assessment, badging, and ongoing recertification — tying completion to measurable GTM readiness. External Partner GTM Enablement — Content & Programs - Develop and maintain a library of partner-specific GTM content including joint sales plays, co-sell decks, competitive positioning, product overviews, and objection handling guides — all built to activate partners in the field. - Partner with the Partner team to identify enablement gaps across each partner segment and build scalable programs to close them in service of shared pipeline goals. - Own and administer Docker’s partner enablement infrastructure, with Impartner as the primary partner management and learning platform. - Establish Impartner as a world-class partner portal — driving adoption, improving the partner experience, and continuously optimizing the platform for discoverability and GTM engagement. - Partner with Product Marketing to translate new launches and messaging — especially around AIG — into partner-ready GTM materials that are accessible, timely, and field-tested. Internal GTM Enablement — Enabling Docker’s Field to Win with Partners - Own the internal side of partner GTM: equip Docker’s AEs, SEs, and CSMs to confidently work alongside partners and drive joint pipeline. - Build and maintain “How to Win with Partners” resources for Docker’s field teams — covering account mapping, co-sell cadences, joint pipeline management, and partner engagement models tied to GTM outcomes. - Build co-sell plays and joint sales materials that connect Docker’s AIG story to each partner type’s unique value proposition (e.g., Hyperscaler integrations, G/SI delivery models, Channel resell motions). - Develop and deliver enablement on how to run effective account mapping sessions with partners — including preparation, joint prioritization, and follow-through. - Support account mapping in Salesforce (SFDC) between Docker AEs and partner sales teams, ensuring the right structure and training exists to make joint pipeline sessions productive. - Run internal enablement sessions on partner engagement models, referral and resell programs, and co-marketing strategies to drive joint pipeline and GTM velocity. GTM Velocity & Impact - Drive velocity in Docker’s partner program by ensuring partners are enabled, certified, and ready to engage customers at every stage of the sales cycle. - Track partner readiness KPIs — including pipeline contribution, certification completion, co-sell engagement, and account depth — and tie every enablement investment to measurable GTM outcomes. - Use partner performance data, completion metrics, and field feedback to identify gaps and continuously sharpen programs. QUALIFICATIONS REQUIRED - 5+ years of experience in partner enablement, channel enablement, or partner programs in a SaaS or technology company. - Demonstrated ability to design and deliver scalable partner training and certification programs anchored to GTM outcomes — not just content management. - Proven experience managing a partner portal or LMS — Impartner experience strongly preferred. - Strong understanding of channel dynamics, co-sell motions, and partner ecosystem economics across Channel, Hyperscaler, and G/SI partner types. - Experience building or supporting account mapping processes and joint pipeline programs between a vendor’s field team and partner sales organizations. - Excellent communicator — able to engage and build credibility with both external partners and internal field stakeholders. - Strong project management skills with the ability to manage multiple programs and deadlines simultaneously. - Data-driven mindset — you use metrics to prioritize, measure, and connect enablement investment to GTM results. STRONGLY PREFERRED - Experience building partner enablement programs from scratch in a high-growth SaaS environment. - Familiarity with Command of the Message or other structured sales methodologies. - Exposure to AI, containerization, DevOps tooling, or developer platforms — Docker experience a significant plus. - Experience enabling partners around a primary GTM motion or strategic product category (e.g., AI/ML, security, cloud infrastructure). - Experience working cross-functionally with Sales, Marketing, Product, and Partner teams to align enablement with go-to-market priorities. - Demonstrated ability to manage external relationships with partner stakeholders and influence GTM execution without direct authority. WHAT TO EXPECT We believe in setting people up to win. Here’s what great looks like in this role: FIRST 30 DAYS — LEARN & LISTEN - Ramp on Docker’s platform, partner ecosystem strategy, and the current state of partner enablement across Channel, Hyperscaler, G/SI, and ISV segments — with a specific eye toward GTM alignment gaps. - Audit existing partner programs, content, and the Impartner platform — understand what exists, what’s missing, and what partners actually need to execute Docker’s AIG GTM story. - Build relationships with the Partner team, Sales leadership, and key partner stakeholders to understand the ecosystem’s GTM motion from the inside out. FIRST 90 DAYS — TAKE OWNERSHIP - Take full ownership of the Impartner platform — establish governance, improve the partner experience, and begin driving adoption tied to GTM engagement. - Deliver the first partner training or certification module (with AIG as the GTM anchor) and gather field feedback to iterate. - Launch at least one “How to Win with Partners” internal enablement resource and one account mapping framework for Docker’s field teams. FIRST YEAR — DRIVE GTM IMPACT - Operate a fully functioning partner enablement program with measurable readiness scores, certification completion rates, and partner-sourced pipeline contribution. - Be recognized by the Partner team, partner community, and Docker’s field teams as the go-to resource for partner GTM enablement, co-sell readiness, and joint pipeline execution. - Demonstrate clear linkage between partner enablement investment and partner-driven GTM outcomes — pipeline generated, quota retired, and account depth increased. Docker does not offer visa sponsorship for this role.   Compensation & Equity Canada: CA$166,950 – CA$238,500 + equity United States: $120,400 – $172,000 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: London Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. ABOUT THE ROLE Almost any company can produce training video at scale today. Almost none can tell you whether it actually made someone better at their job. We're building the product that closes that gap: an agentic, real-time experience where people practice live, dynamic scenarios, and where organizations finally get genuine signal on readiness, instead of a metric tied to course completion. This is a zero-to-one bet on what comes after content, which is practice, and proof. You'll own one of two of the domains inside that bet, Surveys and Guidance, from strategy through ship. WHY NOW Real-time, agentic AI has only just become good enough to hold a convincing live scenario, and to make sense of what happens inside one. The window to define this category is open now, and we intend to own it. THE PROBLEM YOU'RE SOLVING Today, the most a company can do to check whether someone has genuinely learned something is watch them complete a module or pass a quiz. The behaviors that matter in real roles, in real moments, are rarely tested reliably, and what comes back to the business is a thin, lagging signal. We have the underlying technology to change that. What we need is a product manager who can turn it into something an enterprise will use to prepare its people, and that an end user actually wants to engage with, across two connected domains: - Surveys - capturing structured, trustworthy signal at scale: how people feel, how they're performing, and where the gaps are. - Guidance - giving people direction in the moment they need it, live and in context, rather than as a debrief after the fact. Both sit inside the same bet: give organizations proof of readiness, not just proof of attendance. WHAT YOU'LL BE DOING - Owning the multi-quarter strategy for Surveys and Guidance, setting the direction, identifying the right problems to solve, and making the trade-offs needed to deliver against them. - Defining and evolving the success metrics for both domains, and connecting product outcomes directly to commercial results: retention, expansion, and revenue impact. - Getting close to the customers who matter most: understanding how they think, where current tools leave them exposed, and translating that into a product direction others can act on. - Driving a shared understanding of where these product areas are going and why. Engineering, design, R&D, and commercial counterparts should all be able to articulate the strategy and the reasoning behind it. - Producing written narratives, strategy docs, and PRDs, that move decisions forward and give your team the context to build the right thing without a follow-up conversation. - Balancing short-term delivery with long-term product health: scoping to reflect execution risk, hitting milestones predictably, and iterating based on evidence rather than opinion. - Contributing to improvements in product practice across the team, and actively participating in PM hiring. WHO YOU ARE You've owned a critical product domain before, one where the stakes were real and the strategy was yours to set, not just execute. You're comfortable operating with autonomy on the what, not just the how, and you have a track record of connecting product decisions to commercial outcomes. You understand that zero-to-one products in complex domains require you to hold two things at once: the discipline to deliver predictably in the short term, and the judgment to make the right long-term bets while the evidence is still forming. You don't wait for a clean brief. You identify the right problems, form a view, and bring others along. You're a strong written communicator. Engineering and design partners, commercial leads, and senior leadership should all come away from your docs and updates with a clear understanding of where the domain is going and why, without needing to ask. You care about the quality of the experience. Real-time, agentic products are unforgiving, and you hold a high bar for what "good" feels like, for the user in the moment and for the customer looking at outcomes. YOU MAY BE A GOOD FIT IF YOU BRING - Significant experience in product management, with direct experience owning a critical product domain: setting strategy, not just executing it. - A track record of connecting product outcomes to commercial results: ARR, retention, expansion, or equivalent. - Experience with zero-to-one product development in a complex, experience-driven space. You've navigated the ambiguity of a zero-to-one build and have the scar tissue to show for it. - Experience building agentic or AI-powered products. You understand what makes real-time AI interactions feel natural, and what breaks them. - Strong written communication: strategy docs, PRDs, and decision memos that others can act on without a follow-up conversation. - Experience working alongside enterprise buying motions. You'll be close to the commercial team, and that context matters. We encourage you to apply even if you don't meet every point above. Strong candidates rarely match a list exactly, and we'd rather hear from you. LOCATION Flexible, hybrid role based from our London office. OUR CULTURE At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21   GLOBAL BENEFITS: - You will be compensated well with a generous salary and equity. - You get 25 days of annual leave + local holidays. - Regular team offsites where you’ll get to collaborate with the product & engineering team in person. - Work from home budget - Work from anywhere policy of 60 days per year - Generous referral scheme - Enhanced parental leave - maternity leave includes 16 weeks at full pay, and paternity leave includes 5 weeks at full pay (if your country’s government scheme offers more generous support, you receive whichever is greater - our enhanced policy or the local statutory benefit)   BENEFITS SPECIFIC TO UK: - Private healthcare via AXA for you with a discount for dependants - 5% pension match - Team lunches Tuesday-Friday in the office - Flexible, hybrid role based from our London office.

Location: Europe Workplace: Remote Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. ABOUT THE ROLE Lead the delivery of complex engineering projects focused on new product verticals. Break down initiatives into manageable stages with predictable timelines, making clear trade-offs between speed, experimentation, and long-term scalability. Partner closely with product and data to prioritise high-impact work and maximise business outcomes. Foster a 'bottom-up' product environment where your engineering teams are empowered to propose and lead on new products and features. Understand engineering levelling and scale the team by identifying and filling skill gaps, particularly in areas like experimentation, performance, and scale. Collaborate with recruiting to attract and retain top talent aligned with our fast-paced, outcome-driven environment. Monitor team performance proactively, ensuring strong execution and continuous improvement. Support engineers in delivering measurable impact and developing their careers through ownership of key growth metrics. Lead through Engineering Managers. Navigate difficult conversations with clarity and empathy, especially when balancing business urgency with technical quality. Foster a collaborative, high-velocity team culture aligned with company goals.   WHAT WE'RE LOOKING FOR: - Proven experience leading multiple engineering teams delivering high-impact, user-facing projects, ideally 4+ years - Proven experience leading Engineering Managers - Strong ability to operate in fast-paced, experiment-driven environments with clear business metrics - Experience scaling teams and aligning them to product and revenue goals - Proven ability to track performance and help team members improve output and impact - Excellent communication skills, especially in cross-functional environments (product, data, design) - Relevant engineering background building scalable SaaS products - Experience with growth, experimentation, or conversion optimization is a strong plus WHY JOIN US? We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why, OUR CULTURE At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21 SERVING 50,000+ CUSTOMERS (AND 80% OF THE FORTUNE 500) We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers https://www.synthesia.io/case-studies and what 1,200+ people say on G2 https://www.g2.com/products/synthesia/reviews#reviews. PROPRIETARY AI TECHNOLOGY Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about our AI Research Lab and the team behind. https://www.synthesia.io/research AI SAFETY, ETHICS AND SECURITY AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear: People first. Always. Learn more about our commitments to AI Ethics, Safety & Security https://www.synthesia.io/ethics. THE HIRING PROCESS: Interview loop with various Senior stakeholders across Engineering. This will consist of 5 separate calls covering: - People Management/Talent System - Technical Leadership - Program Management - Cross-Functional Strategy - Leadership The process does not need to take long - we can be done in 2-3 weeks. OTHER IMPORTANT INFO: - Our preference is for this role to based either in-office or remote in the following locations: UK, Germany, Switzerland or Ireland. We may also be able to support remote workers in other locations across Europe subject to compliance and right to work checks. - The salary starts at EUR/GBP/CHF 180,000 base + stock option plan. - This is full-time employment only - no contractors possible - usually through OysterHR. - Everyone at Synthesia gets 25 days of leave + local holidays

Location: Berlin Workplace: OnSite About Us: Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi. About the Role: We’re looking for a true startup Operations person. Good onboarding is what makes our merchants set up for success. From the first meeting, the go-live to working and growing together - this person will own the onboarding process and make it all happen. This role is for someone who likes working with the product, becoming an expert in it and teaching others. Your day-to-day will be a mix of hands-on ops, project management, customer communication and problem solving. We are reshaping the future of hospitality tech, and this role is at the forefront of it. What You’ll Do: Our Operations happen on a restaurant floor, in a lively neighbourhood, at a busy bar - we operate in the city: - Run restaurant onboarding: train, connect and implement together with the restaurant team - Problem-solve for our merchants on the ground while running live operations - Support restaurants for the first month after the go live - Find opportunities for improvement in our process, materials and systems - Identify product and process gaps and bring it to internal central teams such as product, engineering and central operations What You’ll Need: - You are a creative problem solver who enjoys interacting with hospitality businesses - You are empathetic towards our merchants and curious about their business - You can juggle multiple things at once and bring structure - Curious about the product, want to be an expert in Tebi system and can apply your knowledge - Good communication - you are great at proactive contact and managing expectations - Being comfortable with high-pace environments: both the hospitality flow and the startup day-to-day - Flexibility in working hours to fit our merchants’ needs - At least 1-2 years of experience in hospitality, early startup operations, fast-paced account management or customer operations - You are comfortable working in both German and English If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careershttps://www.tebi.com/de/careers https://www.tebi.com/gb/careers. Benefits: - Start-up Equity - Competitive Salary - Flexible Time-off - Team events What is Restaurant Software? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. How we use AI at Tebi We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is building the Forward Deployed Engineering team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Technical Deployment Leads (TDLs) and Forward Deployed Engineers (FDEs) embed with strategic customers to ship production AI applications that solve real business problems. Our delivery model pairs two roles: FDEs own the technical artifact, and TDLs own the engagement end to end, from statement of work (SOW) through production deployment. As a Manager of Technical Deployment in EMEA, you lead a team of TDLs embedded with strategic customers. You own engagement portfolio health across your team, set the bar for delivery quality, and define where we play: which customers and which use cases are ready for production AI today. Your work will directly influence Anthropic's product direction and establish Anthropic as the trusted partner for AI transformation across the region. This role is based in London. This is a player-coach role. You need to be credible in architecture conversations with a customer's engineering leads and equally comfortable in front of executive sponsors. You will also lead the most complex engagements yourself when the stakes call for it. Most of your impact will come through the people you hire and the standard you hold them to. You won't write production code, but you will pressure-test the technical decisions your TDL team makes with FDEs. Responsibilities Hire, develop, and retain a team of TDLs embedded in engagements across EMEA. Set a high bar for delivery judgment, technical fluency, and customer presence, and run the interview loop that holds that bar. Manage each TDL directly: regular 1:1s, clear expectations, direct feedback, and a growth plan. Build a bench that runs engagements well without you in the room. Define the delivery strategy for your portfolio: which kinds of companies we engage, which use cases we prioritize, and how that differs by market and industry. Hold each TDL accountable for a clear account strategy: what we want to achieve with the customer and the exit gates that tell us we got there. Own portfolio health across your team. Track which engagements are on track, at risk, or closing out, and intervene early when delivery drifts. Run engagement quality reviews with your team. Own customer outcomes across the portfolio. Hold the executive relationship with customer sponsors, run steering committees, and represent Anthropic with senior business, risk, legal, and engineering leaders. Make the staffing call for each engagement. Work with FDE managers to match TDLs and engineers to each customer, and adjust as scope changes. Lead the most complex engagements yourself. Take the TDL seat when engagement size, regulatory exposure, or organizational complexity calls for it, from SOW through production deployment. Set the bar for delivery excellence: SOW quality, MVP scoping, and value measurement. Ensure every engagement has a defensible impact story. Build regulatory requirements into how the team scopes and delivers, working with Legal, Security, and customer risk functions, so compliance shapes the plan from the start rather than blocking it late. Codify reusable solution patterns, evaluation frameworks, and technical playbooks across the team. Turn what works in the field into delivery infrastructure that lets the practice scale, and adapt global playbooks to EMEA markets. Partner with Sales to qualify engagements, shape scope, and inform SOWs. Partner with Marketing and Sales on EMEA go-to-market materials, reference cases, and positioning. Run the team's operating rhythm: engagement reviews, knowledge-sharing, and escalation support, and feed the wider post-sales cadence and dashboards. Set team goals tied to customer outcomes. Bring the field back to Anthropic. Surface delivery lessons and emerging use cases from EMEA to Product and Research, and represent the region in leadership discussions. Consistently uphold Anthropic's values as you lead your team. TDLs should be strong representatives of Anthropic's culture as they work within customer environments. Travel to customer sites across EMEA (25–50% expected), with occasional travel to the US. You May Be a Good Fit If You Have 8+ years leading enterprise AI/ML delivery, whether you came up as a founder, engineer, data scientist, or researcher and moved into deployments, with at least 3 years directly managing people who owned delivery outcomes. Have a track record of building and leading technical delivery teams in enterprise environments across more than one EMEA market, ideally including embedded or forward-deployed teams working at client sites. Have delivered AI/ML or LLM-based agentic solutions into production. You understand solution patterns, integration approaches, and what breaks in real environments. Bring depth in at least one industry (e.g., financial services, healthcare and life sciences). You understand how security, compliance, and regulatory review shape what ships, and you can speak credibly with a CIO, a chief risk officer, and a head of engineering. Know the EMEA enterprise landscape: how buying and procurement differ across markets, and how regulatory requirements affect what customers can deploy. Can navigate architecture discussions with engineering stakeholders, evaluate technical trade-offs, and judge whether a proposed agent design is realistic. Have experience with value-based scoping, including TCO/ROI quantification and post-deployment impact measurement. Thrive in ambiguity and bring structure where none exists. You have built a team, practice, or function from an early stage. Have executive presence: polished, credible, and concise with senior leaders in high-stakes settings, and just as effective in a hands-on engagement review with your team. Have strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences. Working proficiency in a second European language such as German or French is a plus. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £190,000 — £230,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

About Checkr: Checkr builds a data platform for safe and fair decisions, trusted by over 140,000 companies including Uber, Pennymac, Airbnb, Doordash, and Anthropic. About the team/role: The role is Senior Account Executive focused on the insurance industry, requiring deep domain knowledge and relationships within carriers, MGAs, and program administrators. This is a high-ownership, territory-building, market-educating role with full deal lifecycle responsibility, operating like a founder inside a startup but with the resources of an established company. What You'll Do: — Own the insurance vertical by defining ideal customer profiles and building repeatable sales motions. — Leverage existing insurance relationships to accelerate pipeline and shorten deal cycles. — Manage the entire deal lifecycle from cold outreach to enterprise close. — Educate the market on Checkr Trust's value in underwriting, loss prevention, and claims risk. — Navigate complex insurance buying processes involving multiple stakeholders. — Experiment with AI to improve work efficiencies. — Collaborate cross-functionally with product, legal, operations, and leadership. — Achieve ambitious revenue targets. What We're Looking For: — 5–7+ years of full-cycle, quota-carrying sales experience with hunting. — Deep roots and understanding of the insurance industry. — Experience selling six- or seven-figure deals in complex environments. — Ability to connect Checkr Trust's solutions to underwriting and risk management problems. — Experience building pipeline without brand awareness. — Startup experience or operating with a startup mindset. — Proven track record of outperforming targets in challenging situations. — Experience using advanced AI tactics in projects. — A resilient, ownership-driven, and autonomous mindset. What We Offer: — Fast-paced, collaborative environment. — Learning and development allowance. — Competitive cash and equity compensation with advancement opportunities. — 100% medical, dental, and vision coverage. — Up to $25K reimbursement for fertility, adoption, and parental planning. — Flexible PTO policy. — Monthly wellness stipend. — Hybrid work model with expectation to work 3+ days per week in office hubs (Denver, San Francisco, Nashville, Santiago). — In-office perks including lunch, commuter stipend, snacks, and beverages. — Possible relocation stipend for moving to a hub location. Pay Transparency: Salary range for remote role is $229,724 to $351,343 USD annually, with location-based adjustments. Equal Employment: Checkr is committed to diversity and inclusion, including hiring people impacted by the justice system in accordance with laws such as San Francisco’s Fair Chance Ordinance.

О компании: Forever Estates — real estate advisory & brokerage + mortgage brokerage в ОАЭ. Большинство клиентов приходит из контента на YouTube и Instagram. Задачи: — Управлять производством контента от идеи до публикации. — Один человек отвечает за short-form (Reels, Shorts), второй — за YouTube long-form. — Ресерч того, что работает, и составление списка идей. — Задачи команде ресерча и первый драфт сценария. — Управление монтажёрами и дизайнерами, проверка монтажа. — Публикация, trial reels и аналитика. — KPI: привлечённые клиенты. Требования: — Желание стать топ-1% экспертом по контенту. — Опыт не обязателен. — Важны организованность, сильный ресерч и умение доводить дела до конца. — Опыт в креативном агентстве или маркетинге будет плюсом. — Обязателен свободный английский. Условия: — Подчинение напрямую founder и CEO (ex-BCG, руководил розничным некредитным бизнесом Озон, вырастил с нуля до топ-5 в России). — Удалённо. — Full-time или part-time. — Оплата в USD, зависит от seniority.

Задачи: — Управлять производством контента от идеи до публикации. — Один человек отвечает за short-form (Reels, Shorts), второй — за YouTube long-form. — Проводить ресерч трендов и составлять список идей. — Давать задачи команде ресерча и создавать первый драфт сценария. — Управлять монтажёрами и дизайнерами, проверять монтаж. — Публиковать контент, проводить trial reels и аналитику. — KPI: привлечённые клиенты. Требования: — Желание стать топ-1% экспертом по контенту. — Опыт не обязателен. — Важны организованность, сильный ресерч и умение доводить дела до конца. — Опыт в креативном агентстве или маркетинге будет плюсом. — Обязателен свободный английский. Условия: — Подчинение напрямую founder и CEO (ex-BCG, руководил розничным некредитным бизнесом Озон, вырастил с нуля до топ-5 в России). — Удалённая работа, в дальнейшем возможна релокация в Эмираты. — Возможна занятость full-time или part-time. — Оплата в USD, зависит от seniority.

Location: Spain; Italy; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We’re looking for a highly motivated, self-starter Account Executive who is passionate about voice technology and how it is changing businesses. We don’t just sell a product or custom-level solutions; we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will: - Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals - Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency - Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends - Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more Requirements: - 4-6 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms - Experience selling technical solutions to product, engineering, or innovation teams is a strong plus - Proven track record of meeting & exceeding sales targets in a fast-paced environment - Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects - Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization - A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale - Fluency in Spanish is essential, with additional fluency in Italian highly desirable Location This role is remote across the Spain but Madrid is preferred. #LI-remote   We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker's Product-Led Growth (PLG) team owns turning product usage into revenue across the full Platform: the Container business (Docker Desktop, Docker Hub, Docker Build Cloud, Docker Scout) and the AI business (Sandboxes, AI Governance, Model Runner, MCP Toolkit, MCP Catalog). Lifecycle marketing is one of the fastest-scaling parts of that team: it already owns user and admin nurtures, renewal automation, and first-touch outreach for PQLs and inbound leads, running against a marketable base in the tens of millions. As Senior Lifecycle Marketer, you'll report directly to the VP of PLG and partner closely with our existing lifecycle marketing lead. You'll take ownership of assigned products, audiences, and lifecycle stages, with real input into shaping the approach for what you own, not just shipping someone else's plan, and you'll help turn a fast-growing list of priorities into a structured, scalable lifecycle engine. WHAT MAKES SOMEONE SUCCESSFUL IN THIS ROLE - Lifecycle Fluency: You think in full user journeys, not campaigns. You've done lifecycle marketing specifically, not just growth or demand gen, and you know how nurture, activation, retention, and renewal connect across a product's full lifecycle. - Builder's Mindset: You'd rather own a program end to end, strategy, build, QA, and send, than hand pieces of it off. You bring structure to ambiguity: turning a fast-growing list of priorities into themes, a build queue, and a sequenced roadmap. - Audience & Signal Validation: You know how to validate an audience and its underlying signal before it ships: spot-checking record-level data, sanity-checking targeting logic, and catching a bad segment before it reaches users. You don't need to write SQL yourself, but you can work directly with data teams to confirm a list is right. - Cross-Functional Operator: You operate well across marketing, sales (BDR and renewals), data, and design/agency partners, and you know how to keep programs moving even when you don't own every dependency. - Marketing Automation Execution: You've personally built campaigns in Marketo or an equivalent platform, not just briefed them: audience builds, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring, including troubleshooting a broken data sync in the moment. - Technical Translation: You can take a technical product or a raw usage signal, a feature adoption event, a usage threshold, a new capability, and turn it into messaging that reads credible to a developer or admin, not generic marketing copy. RESPONSIBILITIES - Build the Lifecycle Engine: Own and build lifecycle campaigns (email and in-product messaging) across Docker's Container and AI Platform products, including Sandboxes and AI Governance, for both end users and admins. - Scale Programmatic Sends: Design and run large-scale programmatic sends, such as recurring account health checks, to a base in the tens of millions, working within the team's marketing automation stack (currently Marketo and Mailgun; expect a platform transition in the next 6–12 months). - Automate Lead and Renewal Motions: Stand up and run automated first-touch flows for PQLs and inbound leads, in partnership with BDR and renewals stakeholders. - Validate Audiences & Signals: Partner with data and growth engineering to pull the usage signals campaigns depend on (Snowflake and internal data tools), and validate that an audience and its underlying signal are correct before every send. - Manage Suppressions & Contact Governance: Own suppression lists and contact governance rules so campaigns stay compliant and don't over-message or reach the wrong audience. - QA, Launch Monitoring & Troubleshooting: Run pre-send QA and live proofs on every campaign, monitor launches as they go out, and troubleshoot issues in real time, including broken data syncs. - Translate Signals into Messaging: Turn technical product usage and adoption signals into messaging that reads credible and useful to developers and admins, not generic marketing copy. - Shape and Sequence Strategy: Take a fast-growing list of priorities and turn it into a concrete build queue: itemize the work, sequence it, and flag capacity or dependency issues early. - Coordinate Design & Agency Partners: Work with design and agency partners to keep campaign quality and turnaround on track. - Operationalize Reporting: Own naming, tracking, and reporting on programs so the rest of the team has visibility into what's live, what's next, and what it's driving. QUALIFICATIONS - Lifecycle Marketing Experience: A background specifically in lifecycle marketing, not pure growth or demand gen, ideally inside a PLG or self-serve motion. - Proven Program Ownership: A track record of owning campaigns end to end (strategy, build, QA, send) and shipping programs that moved a real metric: activation, retention, or renewal conversion. - Marketing Automation Build Experience: Hands-on build experience in Marketo or an equivalent marketing automation platform: audience builds, program/campaign setup, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring. - Data & Targeting Validation: Comfortable working directly with data teams to validate record-level data and targeting logic, for example auditing who's actually in a segment or spot-checking a list against expectations. Writing SQL yourself is a plus, not a requirement. - Technical-to-Message Translation: A track record of turning a technical product or a raw usage signal into messaging that reads credible to a developer or admin audience, not generic marketing copy. - Technical Familiarity: Comfort navigating developer ecosystems, cloud infrastructure, or complex multi-product software platforms. - Independent Ownership: Senior-level judgment and ownership as an individual contributor: you can run with ambiguity and drive a program without every step spelled out, and you collaborate well with another senior peer on the team. WHAT TO EXPECT FIRST 30 DAYS - Immerse & Align: Get up to speed on Docker's PLG motion, product surface area (Container and AI), and the programs lifecycle already owns. Build a working relationship with data, BDR, renewals, and design/agency partners. - Program & Tooling Audit: Audit the current state of user and admin nurtures, renewal automation, and PQL/lead outreach, and get familiar with the Marketo/Mailgun stack and its upcoming transition. - Roadmap Calibration: Work with the lifecycle team to turn the current priority list into themes, a build queue, and a sequenced roadmap. FIRST 90 DAYS - Ship Owned Campaigns: Take ownership of at least one full program, such as an admin nurture flow or a PQL first-touch sequence, from build through send. - Contribute to Renewal Automation: Stand up a first version of automated renewal outreach in partnership with the renewals team. - Build the Reporting Cadence: Put in place naming, tracking, and reporting so the team has clear visibility into what's live and what it's driving. ONE YEAR OUTLOOK - Own a Mature Program Set: Own a mature, scaled set of lifecycle programs across your assigned products, audiences, and lifecycle stages. - Prove Impact: Show measurable lift in activation, retention, or renewal conversion tied directly to your programs. - Scale the Function: Help lifecycle marketing operate as a predictable, automated engine rather than a set of one-off campaigns, as scope keeps expanding across the Platform. Docker does not offer visa sponsorship for this role.   Compensation & Equity Canada: CA$160,300– CA$229,000 + equity United States: $115,500 – $165,000 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote, Canada Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #Canada PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #US PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible