Location: United States - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
What you'll do
As a Senior Software Engineer, you will:
Architect, build, and maintain features related to digital assets across MetaMask Clients, including ERC-20 tokens, NFTs, Token Lists, and Token Detail Pages
Develop and support core wallet controllers that manage asset state and data throughout the MetaMask ecosystem
Expand asset support to include emerging standards such as Real World Assets (RWAs)
Help create intuitive, efficient, and secure Web3 interactions that delight users
Collaborate with product managers, designers, and other engineers to deliver high-quality features
Participate in code reviews and help maintain high code quality standards
Requirements:
3+ years working with mobile-based technologies
3+ years building websites and/or applications
Experience with React and React Native
Strong knowledge of modern Javascript (ES6/TypeScript/etc.)
Familiarity with blockchain fundamentals and Web3 integration
Working knowledge of cross platform/browser compatibility
Experience working with APIs and middleware services
Experience working in an agile development team
Experience developing applications with clean code practices, testing, and adherence to coding standards
Understanding of web-based security considerations
Bonus Points:
Experience with token standards (ERC-20, ERC-721, ERC-1155, RWAs) and token list management
Experience with DeFi protocols, token swaps, or fiat on/off ramps
Knowledge of financial products in the digital space
Interest in blockchain technologies and Web3
Basic understanding of cryptography principles
Experience working in distributed teams
Previous experience working in Web3
Familiarity with the Web3 wallet ecosystem
Experience with performance optimization
Other skills to demonstrate:
Good verbal and written communication in English
Teamwork, flexibility, and organization
Eagerness to learn and grow your technical skills
Ability to balance technical quality with business needs and user experience
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$139,000
—
$210,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: San Juan, Puerto Rico; New York, NY; District of Columbia; Europe | Spain
Workplace: Hybrid
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the role
Rain builds payments and stablecoin infrastructure. Finance, Risk, Compliance, and our partners rely on data from card transactions, settlements, ledger entries, and onchain transfers.
We’re looking for a Data Engineer with batch and streaming experience to bring this data into our warehouse and keep it correct. You’ll build scalable, idempotent pipelines that handle late and duplicate data and alert us when something breaks.
At Rain, everyone models data, writes production-quality code, and automates their own workflows. We use AI to speed up repetitive work, but we own and check the results. In this role, you’ll automate ingestion and quality checks so new sources come online quickly and stay trustworthy.
What you’ll do
- Build scalable batch and streaming pipelines, choosing the right approach for latency, cost, and correctness.
- Process events near real time, handling deduplication, windowing, and late or out-of-order events.
- Own batch ingestion from databases (CDC), files (SFTP and GCS), APIs, and onchain sources.
- Build incremental dbt models that handle late data, duplicates, CDC deletes, and backfills; reconcile streaming and batch outputs.
- Orchestrate pipelines in Dagster with sensors, schedules, and alerts.
- Add freshness, volume, and reconciliation checks to every source, and fix root causes.
- Work with backend pods on event and table contracts to prevent downstream breakage.
- Partner with Analytics Engineers, Data Scientists, and Risk on their data needs, including ML features.
What you’ll need
- At least 3 years building production data solutions, including owning both batch and streaming pipelines end to end, from source to warehouse.
- Experience designing data solutions at scale.
- Strong SQL and Python / Rust, plus experience with a cloud data warehouse such as BigQuery, ClickHouse, or Snowflake and an understanding of their trade-offs.
- Streaming experience with tools such as Pub/Sub, Kafka, Dataflow/Beam, or Flink.
- Batch experience with dbt and an orchestrator such as Dagster or Airflow.
- Experience with production data quality testing, monitoring, and reconciliation.
- Ability to debug across the source database, pipeline, warehouse, and report.
- Ability to use AI tools to learn and work faster while checking their output.
Nice to have
- Building offline and real-time ML feature pipelines, such as fraud or risk features.
- Working with payments, banking, or blockchain data, including EVM or Solana events and indexers.
- Using CDC and ingestion tools such as Datastream, Debezium, Meltano, Fivetran, or Airbyte.
- Experience with GCP.
Things that enable a fulfilling, healthy and happy experience at Rain:
Flexible time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: San Juan, Puerto Rico; New York, NY; District of Columbia; Europe | Spain
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the role
Rain is building payments and stablecoin infrastructure, and our data platform holds some of the most sensitive data a company can have: cardholder, ledger, and partner data across many countries.
We’re looking for a Data Platform Engineer who has built and run data platforms for both batch and streaming to own the platform our data team and engineering pods depend on: the warehouse, streaming infrastructure, orchestration, BI, ML platform, access controls, and the tooling that makes all of it safe, reliable, and cost-efficient. Your product is the platform, and your customers are the engineers, analysts, and scientists who build on it.
You’ll own the platform layer: the data and ML platform, the infrastructure for ingestion and processing in batch and streaming, data governance and security compliance, the warehouse, and the analytics and BI tooling. Data Engineers, Analytics Engineers, Data Scientists, and engineering pods build on it to run experiments, operate reliably, and turn data into decisions.
At Rain, we’re builders who use AI to automate repetitive work. That changes what data roles look like: where a data scientist used to only analyze and an analyst used to only build dashboards, here everyone models data, writes production-quality code, and automates their own workflows. You own the result, including checking what the AI produces. For this role, that means automating access, deploys, and governance so the platform runs itself and stays compliant.
What you’ll do
- Design and build data platforms at scale for both batch and streaming, choosing storage, compute, and processing based on latency, cost, and reliability needs.
- Own the infrastructure for BigQuery, streaming (such as Pub/Sub or Kafka, and Dataflow or Flink), Dagster+, and Lightdash as code, including environments, CI/CD, and deploys.
- Own access and governance: IAM, policy tags, PII contracts, masked and no-PII access paths, and audit logs, across tables and streams.
- Provide ML platform capabilities: feature pipelines, training data, and serving real-time features to fraud and risk models.
- Build platform tooling: templates, CI checks, schema registry and data contracts, catalog, and lineage.
- Monitor platform reliability, latency, and cost, and fix what is slow or expensive.
- Design how backend events and CDC land in the warehouse, and advise backend pods on event design.
- Respond to platform incidents and access requests, and automate the repetitive ones away.
What you’ll need
- At least 4 years building and running data platforms in production on a cloud provider such as GCP, AWS, or Azure, in both batch and streaming: you have operated infrastructure for each, not only one.
- Experience designing data platforms at scale: storage and compute choices, multi-team access, reliability, and cost.
- Experience operating cloud data warehouses and real-time stores such as BigQuery and ClickHouse.
- Experience operating streaming infrastructure such as Pub/Sub, Kafka, Dataflow, or Flink, including retention, schema evolution, replay, and lag monitoring.
- Experience operating batch infrastructure: orchestration (Dagster or Airflow), CI/CD, and environments.
- Infrastructure as code with Terraform.
- Experience with access control and data governance, such as IAM, column- or row-level security, and PII handling.
- Strong Python and SQL.
- Proficiency using AI tools to learn new skills and accelerate your work, while taking responsibility for checking the output.
Nice to have
- ML infrastructure experience, such as feature stores, Vertex AI, or model serving.
- Experience in regulated environments such as payments, banking, PCI, or SOC 2.
- Experience with data catalogs and lineage tools.
- Experience with cost optimization in BigQuery, ClickHouse, or Snowflake.
- Experience with CDC tools such as Datastream or Debezium.
Things that enable a fulfilling, healthy and happy experience at Rain:
Flexible time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Timisoara, Romania
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you eager to elevate your HR career within an innovative global tech company where your contributions have a tangible impact? Welcome aboard! We're in search of dynamic, diligent HR enthusiasts eager to help us take the Wolt employee experience to the next level. If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members’ lives, your search ends here!
The People Team at Wolt consists of about 200 HR, Talent, Tech, Payroll and Talent Acquisition professionals located in Helsinki, Budapest, Copenhagen, Berlin, Tel-Aviv, Athens, Tbilisi, and more. We’re a global People function, well-respected by the people and teams that we support and partner with. We’re looking for our next HR Operations Specialist, based in Timișoara, Romania. You’ll provide reliable, responsive HR support across our Romanian entities, covering employee administration, payroll coordination, employee relations, and local compliance.
What you’ll be doing
You’ll manage assigned HR processes and cases, working closely with internal partners and external providers. You’ll also help maintain compliant, accurate records and improve the way we support our people.
Day-to-day in this role you’ll:
Respond to Romania-specific and escalated HR enquiries, guiding employees and managers on employment terms, policies, leave, benefits and payroll.
Coordinate onboarding and approved exits, prepare employment documents and maintain personnel records and updates across Workday, payroll and REGES-ONLINE.
Validate payroll inputs, investigate discrepancies and administer leave and benefits with payroll teams and providers.
Manage assigned employee relations cases, including grievances and disciplinary matters, and support performance processes in collaboration with People Partners and Legal.
Maintain accurate HR data and reports, coordinate service providers and help improve local HR processes and guidance.
Our humble expectations
You’ll bring practical HR experience and sound judgement to support employees and managers across Romania.
At least 3 years of experience in HR operations, personnel administration or an HR generalist role, including practical experience with Romanian employment processes.
Strong knowledge of Romanian employment legislation, payroll processes and statutory reporting requirements.
Confidence using HR systems and Excel, including working with data and preparing reports.
Strong organisation, attention to detail and the ability to prioritise, solve problems and handle confidential information with discretion.
Excellent Romanian and English communication skills, with the ability to work with employees, managers and other stakeholders.
What we offer
Our benefits in Romania include:
Meal vouchers for eligible working days.
A private medical subscription with Regina Maria.
Group life insurance to provide financial support to your beneficiaries.
A wellbeing benefit to support an active and healthy lifestyle.
Access to Bookster for books and learning resources.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Paris, France
Workplace: Hybrid
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The team:
To support our continued growth, we’re hiring an Engineering Manager to join the Wallet Experience business unit. You’ll work directly with the Engineering Director and lead high-performing teams that deliver core features across our top-rated native applications. This is a hands-on leadership role: you’ll shape the product experience millions of users rely on every day and help define how a modern engineering team builds with AI.
What you’ll be doing:
Management
- Lead your team and meet regularly with your direct reports to give frequent, actionable feedback.
- Drive recruitment, performance assessments, training and career development for your team.
- Help each person set clear goals and improve their practices, supporting their growth and our retention goals.
- Build AI fluency in your team: coach engineers to use AI tools well, share what works, and make AI-assisted development part of how they grow.
Tech
- Drive projects end to end, applying best-in-class engineering practices: clean architecture, strong test coverage, code review and observability.
- Lead the adoption of AI across the development lifecycle, from coding agents and AI-assisted reviews to test generation and automated workflows. Set clear guardrails for quality, security and privacy.
- Participate in sprint delivery, monitor engineering metrics, and be accountable for the quality of what ships.
- Bring forward innovative solutions and encourage innovative thinking from others, including new ways AI can remove toil and speed up delivery.
Delivery & Impact
- Work closely with Delivery Managers, Product Owners and Designers to assess feasibility, give technical recommendations, and help with estimation and planning.
- Focus the team on outcomes, not output: tie work to user and business impact, and measure it.
- Delegate effectively so work is completed as specified, without micromanaging.
- Set clear expectations and make sure practices are followed to meet Ledger’s quality bar.
Leadership & Communication
- Bring a positive “can do” attitude and be a role model for others.
- Communicate proactively and be a well-identified point of contact for other teams.
- Track progress, risks and issues, and communicate them to the right stakeholders.
- Champion a culture of continuous improvement, where the team regularly reviews and raises its own standards.
What we’re looking for:
- 3+ years of experience managing engineering teams.
- Strong experience in React.js development, tools and libraries.
- Good knowledge of browsers and web APIs.
- Knowledge of React Native is appreciated.
- Hands-on experience using AI tools in software development (e.g. coding assistants or agents), and a clear view of how to adopt them responsibly at team level.
- A track record of raising engineering standards and delivering measurable impact.
- Experience with CI/CD and building deployment pipelines is a plus.
- Knowledge of UI/UX practices in software development.
- A team-player mindset, excellent interpersonal skills and the ability to work cross-functionally.
- Enthusiasm for hiring and developing people.
- Willingness to build skills in the Web3 industry.
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: San Juan, Puerto Rico; New York, NY; District of Columbia; Europe | Spain
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Norwest, Galaxy Ventures, Dragonfly, Bessemer Venture Partners, FirstMark, Lightspeed, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the role
Rain is building payments and stablecoin infrastructure. Every transaction generates data across our system.
We’re looking for an Analytics Engineer, Finance to own the data layer Finance runs on: model it, reconcile it against source systems, test it, automate it, and make it self-serve. You’ll partner with Finance and Accounting and the data team to make sure every number we report ties back to its source.
We’re looking for someone with high agency and urgency who owns problems end to end, digs into discrepancies until the numbers tie out, and communicates clearly when something is uncertain. We care less about where you trained and more about what you’ve built.
At Rain, we’re builders who use AI to automate repetitive work. That changes what data roles look like: where a data scientist used to only analyze and an analyst used to only build dashboards, here everyone models data, writes production-quality code, and automates their own workflows. You own the result, including checking what the AI produces. For this role, that means building trusted models and automating the reconciliations and reporting Finance depends on.
What you’ll do
- Build and own models for Finance: ledger, settlements, card transactions, invoicing, fees, and collateral, with clear grain and consistent definitions.
- Build and run reconciliations between internal systems and external sources (card networks, processors, banks, partners); investigate breaks and fix the root cause.
- Support month-end close and audit readiness with validated, documented outputs Finance can trust.
- Automate recurring Finance reporting and deliveries (scheduled reports, exports, and alerts) so close and partner reporting run without manual work.
- Add data quality tests and alerts so issues are caught before Finance sees them.
- Partner with Finance to define metrics such as revenue, costs, volume, and contribution profit, and make them reusable across teams.
- Build self-serve reporting so Finance can answer recurring questions independently.
- Work with data and platform engineers on ingestion and source changes, following Rain’s data standards and access policies.
What you’ll need
- At least 3 years of experience in analytics engineering, software engineering, or analytics with a strong data modeling focus.
- Proficiency using AI tools to learn new skills, navigate unfamiliar domains, and accelerate your work, while taking responsibility for checking the output.
- Strong SQL in a modern data warehouse such as BigQuery, Snowflake, or Redshift, including complex joins, window functions, and incremental logic.
- Hands-on dbt experience: data modeling, testing, documentation, version control, and code review.
- Experience reconciling data across systems and explaining differences down to the row.
- Familiarity with financial metrics and processes, such as revenue and costs, financial statements, reconciliation, or monthly close.
- Strong attention to detail: you validate results against source systems and explain assumptions, tradeoffs, and uncertainty.
- Ability to work independently and collaboratively in a fast-moving startup, communicating clearly with technical and nontechnical partners.
Nice to have
- Experience in payments, card issuing, fintech, or stablecoins, such as settlement files, ledgers, or interchange.
- Experience with BI as code, such as Lightdash, Looker, or Omni.
- Python or another scripting language for automation and data checks.
- Experience working directly with Finance or Accounting teams.
- Experience with orchestration and ingestion tools such as Dagster, Airflow, Meltano, Fivetran, or Datastream.
Things that enable a fulfilling, healthy and happy experience at Rain:
Flexible time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Paris
Workplace: Hybrid
WHY THIS ROLE EXISTS
At Pennylane, Growth Operations is crucial in transforming prospect data and marketing processes into an automated, reliable, and scalable growth engine.
We are hiring a Growth Operations to join our Growth team and work at the intersection of business, data, automation, and AI. Your mission: enhance how we identify, enrich, and activate prospects while building tools that boost Marketing and Sales efficiency.
You will also contribute to AI adoption by identifying use cases, creating agents and workflows, testing new tools, and empowering teams to use them effectively.
🌍 WHAT IS PENNYLANE?
Pennylane is one of France's leading fintech unicorns, creating the financial and accounting operating system for European SMEs and accounting firms.
Founded in 2020, we empower business owners to make better decisions and enable accountants to focus on client advisory.
A few figures to illustrate our scale and ambition:
- 💻 1.3 million+ SMEs already work with Pennylane.
- 🤝 7,000+ accounting firms use our platform.
- 👨👩👧👦 1,100+ Pennylaners representing over 25 nationalities.
- 💰 €400 million+ raised since launch.
- 🌍 Remote-friendly, international culture as we expand across Europe.
WHAT YOU’LL DO
As part of our Growth team, you'll closely collaborate with Marketing, Sales, Product Marketing, Operations, and Product.
BUILD SCALABLE AUTOMATION WORKFLOWS
- Design and maintain complex workflows using n8n
- Automate prospect scraping, enrichment, scoring, and activation
- Identify CRM bottlenecks and replace manual processes with scalable solutions
- Connect our data warehouse with Salesforce to generate opportunities and provide actionable insights to Sales
TURN DATA INTO GROWTH
- Improve prospect database quality and usability
- Build tools to help Marketing and Sales generate and activate qualified leads
- Support acquisition initiatives: outbound, events, partnerships
- Monitor project impact on lead generation, conversion, and efficiency
DRIVE AI ADOPTION
- Identify valuable AI use cases for Growth, Marketing, and Sales
- Create agents, skills, and reusable workflows
- Experiment with tools like Dust, Cursor, and Claude Code
- Support adoption via training, documentation, and pilot programs
CONNECT AND OPTIMISE OUR STACK
- Integrate tools such as Salesforce, Modjo, Dust, and Livestorm
- Translate business needs into technical solutions
- Own projects from scoping to deployment and iteration
- Ensure compliance with GDPR, CNIL, security, and data governance
WHAT YOU BRING
- Hands-on experience in Growth Ops, Marketing Ops, Revenue Ops, or automation, ideally in B2B SaaS or a scale-up
- Strong proficiency with n8n and complex, multi-tool workflows
- Ability to translate business challenges into tech solutions
- Familiarity with CRM systems, prospect data, scraping, enrichment, and scoring
- Proven record of impactful automation projects
- Practical experience using AI tools and supporting adoption
- Strong communication and project management skills
- Autonomy, curiosity, and an ownership mindset
- Professional working proficiency in English
- Bonus: Experience with SEO, SEA, or the broader acquisition funnel
🛠️ TOOLS AND ENVIRONMENT
You’ll use tools like n8n, Salesforce, Modjo, Dust, and Livestorm and experiment with solutions such as Cursor, Claude Code, and MCPs.
WHAT YOU CAN EXPECT
- A role combining Growth, automation, data, and AI
- End-to-end ownership with measurable business impact
- Opportunity to build systems from scratch
- Key role in shaping automation and AI practices
- Close collaboration with cross-functional teams
- A demanding, supportive, execution- and learning-focused environment
📍 LOCATION AND WORKING MODEL
Permanent position based in Paris on a hybrid basis
🔎 OUR RECRUITMENT PROCESS
- Talent Acquisition interview (30 min, remote)
- Hiring Manager interview (1 hour, remote)
- Case study & debrief (1 hour, remote)
- Final interview with a Marketing leader (45 min, remote)
- Team-fit interview (1 hour, in person)
🌈 OUR COMMITMENT TO DIVERSITY AND INCLUSION
Pennylane is committed to an inclusive, supportive work environment with equal opportunities for all candidates, regardless of background, gender, religion, sexual orientation, disability, or any other personal characteristic.
If this role excites you and you believe you could add value, we encourage you to apply—even if you do not meet every requirement.
⚠️ IMPORTANT INFORMATION FOR CANDIDATES
Please apply only through Pennylane’s official channels. Our communications come from addresses ending in @pennylane.com or @pennylane-partners.com.
We will never request payment or financial information at any stage of the recruitment process.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
About the Role As Engineering Manager for the Subledger team, you will own the system of record for every financial transaction at Hopper, driving accurate reporting and reconciliation across all money movements in our ecosystem. • От 8 лет в разработке ПО, включая от 2 лет управления инженерами;
УдалённоseniorПроживание в Eastern или Central time zone и ежедневное пересечение с финансовой и инженерной командами; What would your day-to-day look like Own and manage the subledger platform with an outcomes-based mindset, serving as the primary point of contact for technical, accounting, and operational topics related to transaction recording and reconciliation Lead, grow, and mentor a team of engineers, setting technical direction and championing correctness in a system where every entry must balance Drive the architecture of the subledger, evolving the current design toward simplicity and scalability through sound abstractions and automation Ensure all money movements across booking and post-booking flows are accurately accounted for, with full traceability from source event to financial report Build strong, senior-level relationships with Finance and Accounting, translating accounting requirements into system design and surfacing technical constraints early Partner with the Payments, Bookings, Post-Booking, and Data teams that integrate with the subledger, aligning on contracts, data models, and migration paths Identify and act on opportunities to reduce manual reconciliation effort, close reporting gaps, and eliminate classes of discrepancies at the source Track KPIs such as reconciliation accuracy, unmatched transaction rates, close-cycle timelines, and system reliability, and lead recurring reviews with Finance and engineering leadership An ideal candidate has 8+ years of software engineering experience, including 2+ years managing engineers, with fintech, payments, or financial systems experience a plus Experience designing and operating high-volume transactional systems where correctness, idempotency, and auditability are critical Working knowledge of accounting fundamentals, including double-entry bookkeeping, ledgers and subledgers, reconciliation, and the financial close process, and the ability to apply them to system design A systems-minded approach to architecture, favoring clear invariants, clean abstractions, and automation over one-off fixes, plus experience leading large refactors or migrations of production financial systems Clear communication with both accountants and engineers, including the ability to explain technical trade-offs to non-technical stakeholders Strong organization and self-direction in a high-growth environment Based in the Eastern or Central time zone, with daily overlap across the Finance, Accounting, and engineering teams you partner with Perks and benefits of working with us Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages Hopper covers 100% of the premiums for group insurance plan Hopper offers life, short term and long term disability coverage HSA that covers eligible medical and dental expenses All employees and dependents have access to Dialogue's telemedicine services, anytime, anywhere All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay Please ask us about our very generous parental leave, much above industry standards!
Location: Hong Kong SAR
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Key Responsibilities:
Perform daily requirement testing, test case execution, and regression testing.
Identify, submit, and track bugs, driving issues through to resolution.
Assist with API testing, Web/App testing, and automation testing efforts.
Leverage AI tools effectively to improve testing efficiency.
Requirements:
Major in Computer Science, Software Engineering, or a related field preferred.
Familiarity with basic software testing processes and methodologies.
Some knowledge of SQL, API testing, or Python is a plus.
Detail-oriented and responsible, with strong learning ability and communication skills.
Minimum 3-month internship commitment, 5 days per week on-site.
Fluent in Mandarin is required; proficiency in English is a plus.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: London, England
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role:
Aave Labs is looking for a highly creative Video Editor who lives and breathes social media.
You’ll create video content across Aave’s social and digital channels, working closely with the Marketing team to bring our products, ecosystem and brand to life. From short-form social and product launches to events, interviews and longer-form storytelling, you’ll help shape how Aave shows up online.
We’re looking for someone who understands what makes people stop scrolling. You have strong creative instincts, a sharp sense of internet culture, and an intuitive understanding of hooks, pacing, sound, storytelling and platform-native content. This is a hands-on role. You should be as comfortable turning around a fast, culturally relevant social edit as you are crafting a polished brand or product piece. You’re constantly experimenting with new formats, editing techniques and tools — including AI — to work smarter, remove unnecessary production bloat and spend more time on the creative.
How you can make an impact:
Create and present social-first video, appearing regularly on camera
Develop fresh ideas and repeatable formats that build an engaged audience
Stay close to trends, memes, emerging creators, and platform behaviours, identifying what makes sense for Aave Labs
Write strong hooks, scripts, and captions, adapting your approach to each platform
Film content and put together basic edits, collaborating with our video team to refine and enhance pieces where needed
Host interviews and capture spontaneous conversations with team members, partners, street interviews and people at events
Turn product updates and complex topics into accessible, entertaining stories, working with internal experts to get the details right
Move quickly on timely opportunities while maintaining quality and accuracy
Use audience feedback and performance data to improve content and test new approaches
Let's connect if you have:
A confident, natural on-camera presence and a strong sense of humour and personality
A portfolio of social content you’ve created, including examples where you appear on camera
A deep understanding of social platforms, short-form video, and what earns attention
A strong instinct for trends, and the judgement to know which ones fit the brand
Hands-on filming and editing skills is a plus, with the ability to produce polished content using a lightweight setup
Strong writing and interviewing skills, including the confidence to approach new people and put them at ease
The initiative to pitch ideas and the organisation to follow them through
A collaborative approach and the ability to respond well to feedback
Nice to haves:
An interest in finance, fintech, crypto, or how technology is changing money
Experience growing a personal or brand social account
Experience creating street interviews, product explainers, or event content
Video editing skills, with an eye for pacing, captions, and social-first storytelling
How to apply:
Send us a short introduction and links to your best social content, including examples of you on camera. Tell us what you contributed and share one idea you’d love to create for Aave Labs.
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: Munich, Germany
Workplace: Remote
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step into the driver’s seat of customer transformation as our next Technical Deployment Manager, where no two integrations or customer journeys look the same! In this hybrid technical-consulting role, you will be the architectural backbone and trusted advisor guiding global organizations through complex onboarding milestones, bespoke workflows, and seamless platform connectivity. You'll bridge the gap between high-level customer vision and deep technical execution, directly unlocking the full power of Docebo’s AI-driven learning suite for enterprise teams around the globe. If you love solving technical puzzles, building automated workflows, and delivering tangible "aha!" moments to customers, your next big career adventure starts right here.
🛠️ THE DAY-TO-DAY
- Lead the Charge: Partner directly with diverse, global enterprise clients to translate ambitious business objectives into crystal-clear technical success criteria and project roadmaps.
- Architect the Integrations: Design, configure, and troubleshoot robust API workflows and enterprise product add-ons, including Single Sign-On (SSO) and web conferencing tools.
- Automate the Magic: Build cutting-edge data transfer workflows and third-party platform connections via Docebo Connect using Workato-powered middleware technology.
- Unlock Deep Insights: Craft and deploy custom SQL queries directly into customer platforms to deliver actionable, high-impact reporting.
- Bridge the Strategy: Collaborate seamlessly across Sales Engineering, Professional Services, and Customer Success to keep cross-functional stakeholders aligned and projects on budget.
- Pave the Trail: Produce and refine top-notch technical documentation and deployment best practices that turn complex configurations into repeatable wins.
- Navigate the Horizon: Proactively uncover, quantify, and mitigate technical risks early to guarantee smooth, friction-free onboarding experiences every time.
⚡ YOUR SUPERPOWERS
- Consulting & SaaS Savvy: Proven track record in customer-facing SaaS environments (2+ years) with solid grounding in software implementation and technical consulting (4+ years relevant experience overall).
- Technical Chops: Hands-on experience working with REST APIs, testing web services with HTTP clients like Postman, and a working foundation in SSO protocols and SQL.
- Integration Fluency: Working knowledge of automation middleware platforms (such as Workato, Zapier, or MuleSoft) with an aptitude for building clean data flows.
- Curiosity & Fast Learning: A boundless appetite for mastering new technologies, digging deep into platform mechanics, and evolving into a go-to Docebo product authority.
- Customer-First Communication: Exceptional relationship-building skills with the ability to ask the right questions, understand nuanced needs, and turn technical jargon into clear business value.
- Global Fluency: Professional bilingual proficiency in both spoken and written English and German, paired with an openness to travel occasionally (10% or less).
🌟 BONUS POINTS
- Identity & Code Expertise: Advanced experience with SAML or OpenID Connect, alongside hands-on coding ability in at least one modern programming language.
- Enterprise Ecosystem Know-How: Background navigating large-scale enterprise deployments and integrating complex HRIS, CRM, or enterprise calendar ecosystems.
- Multilingual Flair: Professional working proficiency in additional languages such as Italian, French, or Spanish.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken’s world-class Security Team is growing. As we continue to scale and mature our information technology controls program, we are seeking a senior professional with a strong background in risk management to help build and operate a program designed for enterprise scale.
Kraken is seeking a Senior Risk Analyst to join the Security Governance, Risk, and Compliance (SecGRC) team. Reporting to the Senior Manager of Security Risk Management, this role is a key contributor to the execution and maturation of Kraken's Security Risk Management program. You'll conduct rigorous risk assessments, produce high-quality analysis, and help build the operational infrastructure that makes the program run — all in close partnership with program leadership. This role offers the opportunity to make a meaningful and lasting impact both within Kraken and across the broader industry.
The ideal candidate is deeply analytical, process-minded, and energized by turning ambiguous risk signals into clear, repeatable, and scalable workflows. Entrepreneurial spirit and comfort with iterating quickly is a must. This is a fully remote role.
THE OPPORTUNITY
- Execute security risk assessments end-to-end — scoping, data gathering, analysis, findings documentation, and communicating results to stakeholders — in alignment with program methodology set by leadership
- Support the development and continuous refinement of risk assessment templates, workflows, and process guides that make the program consistent and scalable
- Maintain risk registers and ensure identified risks are tracked accurately and progressing through mitigation, remediation, or acceptance workflows
- Assist in building and maintaining Key Risk Indicators (KRI) tracking and risk reporting outputs, translating raw data into clear, well-structured deliverables for review by senior leadership
- Partner with technical teams including Vulnerability Management, Application Security, and Blue Team to gather risk-relevant data and incorporate operational findings into assessment work
- Identify opportunities to streamline and automate risk processes and bring those recommendations to program leadership for prioritization
- Contribute to the documentation and upkeep of risk program standards, procedures, and guidance materials
- Collaborate with cross-functional teams including Compliance, Internal Audit, Engineering, and Legal to ensure risk findings are well-contextualized and properly actioned
- Support audit preparedness activities and risk-related reporting as directed by program leadership
WHAT YOU BRING
- 5+ years of experience in information security risk management, cybersecurity governance, or GRC
- Hands-on experience conducting risk assessments and owning findings documentation — not just supporting assessments, but running them
- Strong working knowledge of risk management frameworks such as NIST CSF, ISO 27005, PCI DSS, or DoCRA
- Demonstrated ability to build repeatable processes — you've taken something ad hoc and made it structured and scalable
- Strong data analysis skills; able to clean, interpret, and present risk data clearly and accurately
- Experience contributing to KRI tracking and risk reporting for internal stakeholder audiences
- Familiarity with GRC tools such as AuditBoard, Archer, OneTrust, or ServiceNow GRC
- Proficient in Google Workspace; SQL and/or Tableau experience a strong plus
- Excellent written communication — your deliverables are clear, well-organized, and don't require heavy editing
- Self-directed and comfortable operating in ambiguity; you take direction well and run with it
- Bachelor's degree or above in IT, Cybersecurity, Business Administration, Engineering, or a related field
- CISM, CRISC, or ISO 27001 credentials a plus; experience in fintech or regulated industries preferred
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken’s world-class Security Team is growing. As we continue to scale and mature our information technology controls program, we are seeking a senior professional with a strong background in risk management to help build and operate a program designed for enterprise scale.
Kraken is seeking a Senior Risk Analyst to join the Security Governance, Risk, and Compliance (SecGRC) team. Reporting to the Senior Manager of Security Risk Management, this role is a key contributor to the execution and maturation of Kraken's Security Risk Management program. You'll conduct rigorous risk assessments, produce high-quality analysis, and help build the operational infrastructure that makes the program run — all in close partnership with program leadership. This role offers the opportunity to make a meaningful and lasting impact both within Kraken and across the broader industry.
The ideal candidate is deeply analytical, process-minded, and energized by turning ambiguous risk signals into clear, repeatable, and scalable workflows. Entrepreneurial spirit and comfort with iterating quickly is a must. This is a fully remote role.
THE OPPORTUNITY
- Execute security risk assessments end-to-end — scoping, data gathering, analysis, findings documentation, and communicating results to stakeholders — in alignment with program methodology set by leadership
- Support the development and continuous refinement of risk assessment templates, workflows, and process guides that make the program consistent and scalable
- Maintain risk registers and ensure identified risks are tracked accurately and progressing through mitigation, remediation, or acceptance workflows
- Assist in building and maintaining Key Risk Indicators (KRI) tracking and risk reporting outputs, translating raw data into clear, well-structured deliverables for review by senior leadership
- Partner with technical teams including Vulnerability Management, Application Security, and Blue Team to gather risk-relevant data and incorporate operational findings into assessment work
- Identify opportunities to streamline and automate risk processes and bring those recommendations to program leadership for prioritization
- Contribute to the documentation and upkeep of risk program standards, procedures, and guidance materials
- Collaborate with cross-functional teams including Compliance, Internal Audit, Engineering, and Legal to ensure risk findings are well-contextualized and properly actioned
- Support audit preparedness activities and risk-related reporting as directed by program leadership
WHAT YOU BRING
- 5+ years of experience in information security risk management, cybersecurity governance, or GRC
- Hands-on experience conducting risk assessments and owning findings documentation — not just supporting assessments, but running them
- Strong working knowledge of risk management frameworks such as NIST CSF, ISO 27005, PCI DSS, or DoCRA
- Demonstrated ability to build repeatable processes — you've taken something ad hoc and made it structured and scalable
- Strong data analysis skills; able to clean, interpret, and present risk data clearly and accurately
- Experience contributing to KRI tracking and risk reporting for internal stakeholder audiences
- Familiarity with GRC tools such as AuditBoard, Archer, OneTrust, or ServiceNow GRC
- Proficient in Google Workspace; SQL and/or Tableau experience a strong plus
- Excellent written communication — your deliverables are clear, well-organized, and don't require heavy editing
- Self-directed and comfortable operating in ambiguity; you take direction well and run with it
- Bachelor's degree or above in IT, Cybersecurity, Business Administration, Engineering, or a related field
- CISM, CRISC, or ISO 27001 credentials a plus; experience in fintech or regulated industries preferred
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for a Security GRC Lead to own security governance, risk, and compliance across Payward's acquisitions. You will be the accountable owner for bringing each acquired company from its own control environment into ours, working with the M&A Technology Team from diligence through to either full platform migration or steady-state coverage under our central program.
Payward acquires and integrates companies continuously, across multiple jurisdictions and regulatory regimes. Every target arrives with its own controls, its own maturity level and its own audit history, and every one enters our financial statement audit scope on a timeline set by the deal rather than by readiness. Today that work competes for the same people who run controls for the parent company. This role exists so that it has a dedicated owner.
This is a build role to uphold the repeatable process for assessing an acquired company against our security baseline, mapping its controls into our compliance frameworks,and setting remediation milestones a newly acquired team can realistically hit. You will then run it, deal after deal, and you are accountable for the work getting done.
THE OPPORTUNITY
- Assess each acquisition target against Payward's security baseline, during diligence where deal timelines allow and immediately post-close otherwise
- Map the acquired company's existing controls to Payward's control framework, and identify gaps against the external frameworks the entity falls under once in scope
- Score control maturity at the entity level and document the basis for each score
- Define remediation milestones that are achievable for the acquired team's size and maturity, sequenced by risk reduction rather than by framework order
- Track milestones to closure and report status to Security GRC leadership and the M&A Technology Team
- Recommend the endpoint for each entity: full migration onto Payward platforms, or uplift to a maturity level the central program can absorb
- Load acquired-entity risks into the enterprise risk register and keep them current
- Prepare acquired entities for inclusion in external audit scope, including evidence collection and walkthrough support
- Act as the Security GRC point of contact for acquired-entity leadership, finance, and internal audit
- Maintain policy coverage for acquired entities, including building entity-specific policy libraries where the parent policy set does not apply cleanly
- Feed recurring findings back into the diligence process, so later deals are assessed against known patterns
- Document the onboarding process so that it is repeatable and not dependent on one person
WHAT WILL YOU DO
- Target Assessment
- Review target security posture during diligence: control environment, identity and access management, infrastructure, third-party dependencies, and prior audit or examination history
- Produce a written assessment of each target against the Payward security baseline, separating the risks that matter to the deal from those that matter to steady-state operations
- Give the M&A Technology Team and deal sponsors a clear read on what integration will cost in control remediation terms
- Control Mapping and Framework Onboarding
- Map acquired controls to Payward's framework and to the external frameworks the entity becomes subject to
- Identify which parent-company controls extend to the entity as they are, which need an entity-specific variant, and which have no equivalent at all
- Build the entity's policy library where the parent policy set does not cover it
- Remediation and Milestones
- Set milestones the acquired team can meet, each with a date, an owner, and a stated risk reduction
- Sequence work so that the highest-risk gaps close first rather than the easiest ones
- Run the cadence for tracking remediation and escalating overdue or material risks Prepare proposed risk acceptances, including the rationale and compensating controls, and present them to leadership for decision
- Program Integration
- Prepare entities for external audit inclusion and support fieldwork
- Keep acquired-entity risk visible in the enterprise risk register and in Security GRC reporting
- Hand each entity over to central GRC coverage once its maturity supports it, with the handover documented
- Integrate 3rd parties and vendors into Payward
WHAT YOU BRING
- 5-7+ years in security governance, IT risk, or compliance, including regulated financial services, fintech, or virtual asset environments
- Direct experience onboarding an acquired company into an existing controls or compliance program. This is the core of the role
- Working knowledge of SOX/ICFR IT general controls and what external auditors accept as evidence
- Experience with at least two of ISO 27001, SOC 1, SOC 2, and PCI DSS, including mapping controls across frameworks
- Ability to assess control maturity and set remediation plans the receiving team completes, including teams below Payward's maturity level
- Hands-on delivery: you write the scope, collect the evidence, and close gaps yourself when needed
- Sound judgment on priorities with incomplete information, and the sense to escalate decisions that need leadership
- Ability to build working relationships with control owners in IAM, infrastructure, and engineering
- Ability to translate control gaps into risk language that deal teams and executives can act on
- Strong project management across cross-functional, distributed teams
- Preferred
- CISA, CRISC, CISM, CISSP, or ISO 27001 Lead Implementer
- M&A or post-merger technology integration experience
- Familiarity with PKM
WHY THIS ROLE
- You will own a domain end to end rather than supporting someone else's. There is no incumbent process and no one else doing this work today
- Acquisitions are one of the fastest-moving parts of the business, and security integration sits on the critical path for each one
- You will work directly with deal teams, acquired-company leadership, external auditors, and Security GRC leadership, with visibility into how acquisitions are evaluated and closed
- Payward is preparing for public company reporting, which means the controls you put in place at acquired entities are the ones external auditors will test
- The scope of this role grows with the acquisition pipeline, across jurisdictions and regulatory regimes
- You will join a remote-first, international team
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for a Security GRC Lead to own security governance, risk, and compliance across Payward's acquisitions. You will be the accountable owner for bringing each acquired company from its own control environment into ours, working with the M&A Technology Team from diligence through to either full platform migration or steady-state coverage under our central program.
Payward acquires and integrates companies continuously, across multiple jurisdictions and regulatory regimes. Every target arrives with its own controls, its own maturity level and its own audit history, and every one enters our financial statement audit scope on a timeline set by the deal rather than by readiness. Today that work competes for the same people who run controls for the parent company. This role exists so that it has a dedicated owner.
This is a build role to uphold the repeatable process for assessing an acquired company against our security baseline, mapping its controls into our compliance frameworks,and setting remediation milestones a newly acquired team can realistically hit. You will then run it, deal after deal, and you are accountable for the work getting done.
THE OPPORTUNITY
- Assess each acquisition target against Payward's security baseline, during diligence where deal timelines allow and immediately post-close otherwise
- Map the acquired company's existing controls to Payward's control framework, and identify gaps against the external frameworks the entity falls under once in scope
- Score control maturity at the entity level and document the basis for each score
- Define remediation milestones that are achievable for the acquired team's size and maturity, sequenced by risk reduction rather than by framework order
- Track milestones to closure and report status to Security GRC leadership and the M&A Technology Team
- Recommend the endpoint for each entity: full migration onto Payward platforms, or uplift to a maturity level the central program can absorb
- Load acquired-entity risks into the enterprise risk register and keep them current
- Prepare acquired entities for inclusion in external audit scope, including evidence collection and walkthrough support
- Act as the Security GRC point of contact for acquired-entity leadership, finance, and internal audit
- Maintain policy coverage for acquired entities, including building entity-specific policy libraries where the parent policy set does not apply cleanly
- Feed recurring findings back into the diligence process, so later deals are assessed against known patterns
- Document the onboarding process so that it is repeatable and not dependent on one person
WHAT WILL YOU DO
- Target Assessment
- Review target security posture during diligence: control environment, identity and access management, infrastructure, third-party dependencies, and prior audit or examination history
- Produce a written assessment of each target against the Payward security baseline, separating the risks that matter to the deal from those that matter to steady-state operations
- Give the M&A Technology Team and deal sponsors a clear read on what integration will cost in control remediation terms
- Control Mapping and Framework Onboarding
- Map acquired controls to Payward's framework and to the external frameworks the entity becomes subject to
- Identify which parent-company controls extend to the entity as they are, which need an entity-specific variant, and which have no equivalent at all
- Build the entity's policy library where the parent policy set does not cover it
- Remediation and Milestones
- Set milestones the acquired team can meet, each with a date, an owner, and a stated risk reduction
- Sequence work so that the highest-risk gaps close first rather than the easiest ones
- Run the cadence for tracking remediation and escalating overdue or material risks Prepare proposed risk acceptances, including the rationale and compensating controls, and present them to leadership for decision
- Program Integration
- Prepare entities for external audit inclusion and support fieldwork
- Keep acquired-entity risk visible in the enterprise risk register and in Security GRC reporting
- Hand each entity over to central GRC coverage once its maturity supports it, with the handover documented
- Integrate 3rd parties and vendors into Payward
WHAT YOU BRING
- 5-7+ years in security governance, IT risk, or compliance, including regulated financial services, fintech, or virtual asset environments
- Direct experience onboarding an acquired company into an existing controls or compliance program. This is the core of the role
- Working knowledge of SOX/ICFR IT general controls and what external auditors accept as evidence
- Experience with at least two of ISO 27001, SOC 1, SOC 2, and PCI DSS, including mapping controls across frameworks
- Ability to assess control maturity and set remediation plans the receiving team completes, including teams below Payward's maturity level
- Hands-on delivery: you write the scope, collect the evidence, and close gaps yourself when needed
- Sound judgment on priorities with incomplete information, and the sense to escalate decisions that need leadership
- Ability to build working relationships with control owners in IAM, infrastructure, and engineering
- Ability to translate control gaps into risk language that deal teams and executives can act on
- Strong project management across cross-functional, distributed teams
- Preferred
- CISA, CRISC, CISM, CISSP, or ISO 27001 Lead Implementer
- M&A or post-merger technology integration experience
- Familiarity with PKM
WHY THIS ROLE
- You will own a domain end to end rather than supporting someone else's. There is no incumbent process and no one else doing this work today
- Acquisitions are one of the fastest-moving parts of the business, and security integration sits on the critical path for each one
- You will work directly with deal teams, acquired-company leadership, external auditors, and Security GRC leadership, with visibility into how acquisitions are evaluated and closed
- Payward is preparing for public company reporting, which means the controls you put in place at acquired entities are the ones external auditors will test
- The scope of this role grows with the acquisition pipeline, across jurisdictions and regulatory regimes
- You will join a remote-first, international team
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
Client Experience Operations is responsible for how Wealthsimple shows up for its clients every single day. We handle the real interactions, email, live chat, and phone, and the moments that decide whether someone trusts us with their financial life. Our north star is simple: fast, frictionless, reliable support that delights the people we serve.
Wealthsimple is growing quickly, and more Canadians start using our platform every day. As we grow, we're working just as hard to make support less necessary. We fix the root causes of common problems and build better self-serve tools, including AI, so clients can sort out simple things on their own. That frees our team to focus on the conversations where a person makes the biggest difference.
- The Timeline: This is a 6-month contract starting January 4th, 2027, with strong possibilities for extension and conversion to permanent full-time based on business needs and your performance!
- The Hours: Full-time, 8-hour shifts (including weekends and holidays) rotating between 8:00 AM and 8:30 PM.
- The Location: Hybrid. You must reside in the Toronto/GTA area and have the legal right to work in Canada.
- The Nesting Period: After your remote training (Weeks 1 and 2), to set you up for absolute success, you will spend up to 6 full weeks in-office (Mon-Fri) at our 80 Spadina Avenue headquarters for training. After that, you transition to our standard hybrid/remote model.
ABOUT THE ROLE
When something isn't working the way a client expected, you're the person who makes it right. You'll help clients over live chat, live calls, and email, taking on questions and problems that need real thought, not a script. Some days that means untangling something complicated; other days it means calming someone down and walking them through it step by step. It's demanding, structured work, and it takes good judgement, emotional intelligence, and the ownership to see each case through. Done well, it's one of the most important jobs at Wealthsimple.
WHAT YOU'LL DO
- Spend your workday helping clients over live chat, live call, and email, handling a steady flow of conversations from start to finish.
- Help with the things clients care about most, from quick questions to complex issues with their investments or banking.
- Listen closely, put yourself in the client's shoes, and communicate with the clarity, warmth, and care that clients should expect every time they talk to Wealthsimple.
- Own every case you take on: Dig into what's really going wrong, track down the answer even when it's a situation you haven't seen before, and follow up so nothing falls through the cracks.
- Work to a set schedule and meet clear targets for quality, productivity, and schedule adherence. These are a core part of how success is measured in this role.
- Build deep knowledge of Wealthsimple's products and the financial concepts behind them, and keep learning as they change.
- Use coaching and quality feedback to keep sharpening your craft.
SKILLS YOU BRING
- Experience serving customers or clients, in tech, hospitality, retail, financial services, or another field.
- Sound judgement and the ability to make good calls quickly, even when the answer isn't obvious.
- Strong emotional intelligence, including reading people well and staying composed when they're upset.
- Clear, warm written and spoken communication in English.
- The resourcefulness and determination to find answers on your own.
- Fast, accurate typing and the agility to move quickly between several tools and systems without losing focus on the client.
- Comfort working to a set schedule and measurable targets.
NICE TO HAVE
- 1–2 years of experience in financial services
- Fluency in both English and French
WHO YOU ARE
You take ownership. When a client brings you a problem, it becomes your problem until it's solved. You don't pass it along and hope for the best. You're curious about how things work, and resourceful when the answer isn't right in front of you. You care about the people you're helping, and it shows: you can tell when someone is anxious about their money, and you know how to steady the conversation. And you have the determination to do this well day after day, even when the queue is busy and the problems are tough.
You don't need a background in finance. People coming from tech, hospitality, or retail often bring exactly the skills this job needs. What matters most is curiosity, resourcefulness, a habit of solving problems yourself, and real care for clients.
HOW YOU'LL GET STARTED
You'll learn what you need to know once you're here. Our onboarding is designed so that anyone with the right skills can succeed, whatever background they're coming from.
You'll start with an education in Wealthsimple: our products, our clients, and the principles and standards behind how we serve them. You'll learn a little about everything we do. Then you'll put that learning into practice, helping real clients in a live, supported setting while you build your confidence. Once you're ready, you'll move into a specific area of our support team and specialize, going deeper and building mastery in one part of the business.
Growth beyond that is possible, and some people go on to other roles at Wealthsimple. It isn't automatic, though. It's earned by doing this job well and owning your own development.
YOUR BENEFITS AT WEALTHSIMPLE (YES, EVEN ON A CONTRACT!):
- Health Spending Account: $3,000/year. A flexible, tax-free account funded by Wealthsimple to cover your medical, dental, vision care expenses, and more.
- Group Savings Plan: Wealthsimple makes an automatic 3% contribution and matches your own contributions up to 1.5% (for a total company contribution of up to 4.5%).
- Paid Time Off (PTO): Up to 20 vacation days per year (depending on contract duration) + 1 paid sick day per month.
- Work From Anywhere (WFA): You receive an automatic pro-rated allowance of $75/month to cover your home office expenses.
- IT Equipment: We provide you a MacBook for work. Plus, as a gift, you will receive a monitor, keyboard, mouse, adapter, and headset so you can work comfortably.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: All France (remote)
Workplace: Hybrid
Tu as une solide expérience en comptabilité et tu aimes comprendre comment fonctionnent les outils SaaS ?
Tu souhaites intervenir sur des problématiques complexes, à la frontière entre métier, produit et technologie ?
Rejoins Pennylane en tant qu’Expert·e Support Technique et Comptable !
Pennylane t'offre l'opportunité de grandir au sein d'une entreprise en pleine croissance.
Ici, ton expertise contribuera directement à aider les entrepreneurs à reprendre le contrôle de leurs finances. Découvre un lieu où tes compétences seront valorisées et où tu pourras façonner l'avenir de la gestion financière.
Notre vision
Notre ambition est de devenir le logiciel de pilotage financier préféré des PMEs européennes.
Nous aidons les entrepreneurs à se débarrasser des tâches chronophages liées à la comptabilité et à la finance, tout en leur donnant accès à des informations financières clés pour les aider à prendre les meilleures décisions pour leur entreprise.
Parallèlement, nous aidons les cabinets d'expertise-comptable, en leur permettant de passer moins de temps sur des tâches redondantes et répétitives, et plus de temps sur la partie conseil et accompagnement de leurs clients.
À propos de Pennylane
Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen.
En 6 ans d'existence, nous sommes parvenus à :
💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant
💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoïa, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leur début
👨👩👧👦 Passer de 7 cofondateurs à une équipe de 1000 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs Glassdoor qui recommanderaient PL à leurs proches!
🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail très flexible
🤝 Gagner la confiance de milliers d'utilisateurs et obtenir d'excellents retours https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Déjà plus de 1 million de TPE/PME et plus de 7 000 cabinets d’expertise-comptable utilisent Pennylane en France !
Ton rôle
Tu prends en charge les sujets les plus complexes remontés par nos utilisateurs et nos équipes Support.
Ton objectif : comprendre l’origine des problèmes, qu’ils soient comptables, fonctionnels ou techniques, puis coordonner leur résolution avec les équipes Produit et Tech.
Tu joueras un rôle clé entre les utilisateurs, le Support, les développeurs et les équipes Produit.
Tes missions
- Investiguer des bugs, anomalies et problématiques comptables ou fonctionnelles.
- Reproduire les problèmes rencontrés et en identifier la cause.
- Qualifier les incidents et coordonner leur résolution avec les équipes concernées.
- Échanger avec les développeurs et le Produit pour transmettre des analyses claires et exploitables.
- Utiliser les outils d’investigation disponibles : logs et SQL simple.
- Documenter les solutions et contribuer à l’amélioration continue du produit et des process.
- Partager ton expertise avec les équipes Support.
Le profil recherché
Tu peux venir de différents environnements : cabinet d’expertise comptable ou éditeur de logiciel comptable.
Nous recherchons une personne qui :
- dispose d’une solide expérience en comptabilité et comprend les problématiques des cabinets et entreprises ;
- a déjà travaillé sur des sujets complexes nécessitant analyse et coordination ;
- est à l’aise avec les outils et problématiques techniques ;
- sait communiquer clairement avec des interlocuteurs métiers et techniques ;
- parle anglais dans un contexte professionnel, à l’écrit comme à l’oral ;
- fait preuve de rigueur, d’autonomie et de curiosité.
La connaissance de SQL est un plus, mais n’est pas indispensable. Ce qui compte surtout, c’est ton envie de comprendre les systèmes et de monter en compétence sur les sujets techniques.
Pourquoi rejoindre Pennylane ?
Tu rejoindras une équipe au cœur de la qualité produit, en lien direct avec les utilisateurs, les développeurs et les équipes Produit. Tu travailleras dans un environnement international, en forte croissance, où ton expertise comptable aura un impact concret
Process de recrutement :
- Premier échange un/e recruteur - 30 min
- Étude de cas et debriefing avec deux membres de l’équipe - 60 min
- Entretien avec le Manager direct - Thibault et Viviane (Associate Team Lead Technical Support) - 60 min
- Entretien avec Thomas (Team Lead Technical Support) - 45 min
🎁 Ce que l’on peut t'offrir :
🏥 Une mutuelle parmi les meilleures sur le marché (Alan Blue et Alan Mind)
🍜 Des tickets restaurants (Carte Swile)
🏝 Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
🇬🇧 La possibilité de perfectionner ton anglais grâce à Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds
🧑💻 Un budget dédié chaque mois pour tous nos Pennylaners, favorisant le travail depuis la maison ou en espace de coworking
🏢 Une facilité d’accès à nos bureaux, situés à quelques minutes de Saint Lazare en plein cœur de Paris
💵 Une enveloppe de BSPCE
🏃♀️ Un accès à 8000 salles de sport partout en France et plus de 300 activités de bien-être via notre partenaire Gymlib
💻 Un Mac
🎉 Nous pratiquons de nombreux sports ensemble et avons à cœur de nous réunir régulièrement autour d’événements d’entreprise tels que les Tech Days (qui permettent aux Pennylaners en remote de se réunir tous les 3 mois) ou notre séminaire d’entreprise qui a lieu une fois par an, et qui favorise de grands moments de cohésion pour toutes et tous.
Pour t'épanouir chez Pennylane, il faudra:
- Parler anglais (le niveau est évalué et apprécié en fonction du département auquel tu postules)
- Apprécier travailler dans un environnement en changement constant
- Faire de la collaboration une priorité au sein de son équipe ou avec d'autres parties prenantes
- Avoir un recul suffisant pour prioriser les actions à fort impact business dans son activité quotidienne.
Nous savons que certaines personnes sont moins susceptibles de postuler que d'autres si elles estiment ne pas remplir l'intégralité des critères.
Si tu hésites, nous t'encourageons à postuler quand même : qui sait, cela pourrait être le début d'une collaboration significative et durable !
Information importante à destination des candidat(e)s
Les tentatives d’arnaque au recrutement sont en hausse. Nous vous invitons à rester vigilant(e) lors de vos échanges.
Candidature uniquement via nos canaux officiels : postulez exclusivement via nos offres publiées sur nos supports officiels (site carrière, pages officielles partenaires).
Vérifiez systématiquement l’adresse e-mail de l’expéditeur : nos communications sont envoyées depuis des adresses professionnelles avec les domaine @pennylane.com http://pennylane.com ou @pennylane-partners.com http://pennylane-partners.com .
Nous ne vous demanderons jamais de paiement, ni d’informations financières (coordonnées bancaires, paiement pour un entretien, achat de matériel, etc.) dans le cadre du recrutement.
Si une telle demande vous est faite, il s’agit d’une fraude. Nous vous invitons à ne pas répondre et à nous le signaler immédiatement."
Encourageant la diversité, équité et inclusion sous toutes ses formes, Pennylane offre un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux et en remote. Nous nous engageons à fournir les mêmes chances à tous nos candidats, indépendamment de leurs origines sociales et ethniques, genres, religions, orientations sexuelles ou handicaps.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
seniorПротиворечивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range
ГибридSan Juan, Puerto Rico; New York, NY; District of Columbia; Europe | Spain
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисSan Juan, Puerto Rico; New York, NY; District of Columbia; Europe | Spain
Timisoara, Romania
ГибридParis, France
ОфисSan Juan, Puerto Rico; New York, NY; District of Columbia; Europe | Spain
ГибридParis
СтажёрHong Kong SAR
ГибридLondon, England
УдалённоMunich, Germany
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorUnited Kingdom; Brazil; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited Kingdom; Brazil; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоRemote (Canada); You must reside in the Toronto/GTA area and have the legal right to work in Canada
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