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Location: Barcelona, Spain Workplace: onsite ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring Assistant Account Managers to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. 🚤 The role We’re looking for Assistant Account Managers to join our Supply crew in Barcelona. In Click&Boat, there are 3 main operational Business Units : Supply: deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service. Sales: deals with tenants and supports them all along a booking process, from quotations to closing the deal. Customer Care: represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc). You will integrate the Supply team , a business unit composed of 10 people, strengthened by seasonal employees during summer, and organized by markets. Working along with our Account Managers, you will play a key part in guiding our boat owners through the journey with us , and collaborating closely with the Sales and Customer Experience crew members across teams to deliver a high-quality experience. If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for. 🛟 What floats your boat With the guidance of your manager, you will perform the following tasks: 1) Onboarding new partners (80%) You will be in charge of onboarding new partners who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works. 2) Side missions (20%) You will be in take part on various operational tasks, including but not limited to: Account Management: helping our partners to maximize the potential of their accounts (by updating the ads and ensuring that the calendars are up to date, for instance) and enhancing their engagement with the platform (answering their questions and doubts related to its use). Monthly side operations: According to business needs you will be involved on side missions such as carrying out market researches or participating actively in the BU weekly/monthly presentations. 🧭 What you bring aboard To be able to communicate with customers, you are bilingual in Italian and speak fluently English . You have ideally a first experience (internship or student / summer job) in a customer facing role. Dynamic and at ease on the phone, you enjoy advising and are an ongoing person. Customer satisfaction is your main source of motivation! You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction; You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services. 🌊 Bonus points (great to have, never a dealbreaker) The knowledge of another language is highly valued. If you have a boating background and interest, it’s even more perfect! 🗺 The hiring journey Intro call with Talent Acquisition Interview with your future manager with a Business Case We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Fijo-Discontinuo Start date: January 7th or April 2027 Duration: 6 to 9 months Salary: 1 823 euros gross per month 🪝 Ready to join? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom. Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊

Location: Mississauga Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Team Summary This team will serve as the product owner for the machine learning platform capabilities within PointClickCare, working closely with other engineering teams across the organization to identify, build and support traditional machine learning (ML) and hybrid ML/LLMsolutions. This centralized team with deep specialization will closely integrate with key horizontal partners to ensure delivery of safe, scalable, and high-impact AI products. Job Summary The Senior Machine Learning Systems Engineer will work closely with the Product and Engineering teams to design, build, and operate the machine learning platform that enables teams across PointClickCare to develop, deploy, and scale ML solutions. The Senior AI Machine Learning Systems Engineer will also build and maintain the pipelines, tooling and infrastructure for model training, deployment, serving, and monitoring that underpin our AI products. Key Responsibilities   Collaborate with product and engineering teams to translate ML needs into reliable, reusable platform capabilities. Design and build scalable data and ML pipelines that support model training, evaluation, deployment, and serving. Develop and maintain ML Ops tooling and workflows, including CI/CD for models, model registry, feature stores, and experiment tracking. Ensure the reliability, observability, and performance of ML systems in production through monitoring, alerting, and automated remediation. Implement comprehensive security mechanisms for the ML platform, including authentication, role-based access control, audit logging, and compliance monitoring. Securely integrate the platform with existing systems, APIs, and data sources with secure communication protocols, and optimize infrastructure for cost, performance, and scale. Mentor engineers on the teams and promote reusable platform patterns and best practices.   Qualifications & Skills   Expert level in Python and Java, and strong software engineering fundamentals. Experience designing and building ML platforms and MLOps workflows, with familiarity with tools such as MLflow, Kubeflow, Ray, and model-serving frameworks. Experience with cloud platforms (Primarily Azure, secondarily AWS and GCP) Experience with ML runtime containerization, optimization, and orchestration (Docker, Kubernetes).   Preferred   Bachelor’s degree or higher in Computer Science, Machine Learning, or a related field. Working familiarity with Azure Machine Learning components and Databricks processing and serverless environments Experience implementing security at scale including role-based access control, multi-factor authentication, network security best practices, and compliance monitoring. Experience optimizing large model training and inference (including LLM serving) for performance and cost. #LI-AV1 #LI-Hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $174,000-$218, 000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role

Location: Cardiff, United Kingdom Property Moving Assistant Location: Cardiff (Office Based) Salary: Competitive Basic Salary + Bonus Hours: Monday to Friday working hours About OneDome OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance. OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month, positioning the company among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience. The Role As a Property Moving Assistant, you'll become the central point of contact throughout the home moving journey, managing property transactions from offer agreed through to completion. Working closely with buyers, sellers, estate agents, mortgage advisers and conveyancers, you'll proactively manage every stage of the transaction, keeping all parties informed while identifying and resolving any issues that could delay completion. This is a fast-paced role where no two days are the same. You'll thrive if you enjoy building relationships, solving problems and delivering an exceptional customer experience. Key Responsibilities Manage a pipeline of property transactions from offer through to completion. Build strong relationships with buyers, sellers, estate agents, conveyancers, mortgage advisers and other key stakeholders. Keep clients fully informed throughout their home-moving journey. Proactively identify and resolve issues that could delay transactions. Liaise with internal departments to ensure a smooth customer experience. Maintain accurate records and update internal systems. Deliver outstanding customer service at every stage of the process. Promote and introduce customers to OneDome's HomeBuyer Service and other relevant products where appropriate. About You We're looking for someone who is: Passionate about delivering exceptional customer service. Highly organised with excellent attention to detail. Able to manage multiple cases and priorities simultaneously. A confident communicator with excellent verbal and written communication skills. Proactive, resilient and solution-focused. Comfortable working in a fast-paced environment where priorities can change quickly. A real team player who enjoys building strong relationships. Experience We'd Love to See Estate agency or sales progression experience. Property, mortgage or conveyancing industry experience. Customer service or account management experience. Sales experience in a target-driven environment. Experience managing multiple customer cases or projects. What We Offer Competitive basic salary. Performance-related bonus. Monday to Friday working hours – no weekends. The opportunity to be part of one of the UK's most innovative property technology businesses. If you're looking to join a business that's changing the home-moving industry and want to play a key role in delivering an outstanding customer experience, we'd love to hear from you.

Location: Barcelona, Spain Workplace: hybrid ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. 🤘 How do we do it? At Click&Boat, we believe in empowering our developers to build the company's strategy and shape the future of boating. People joining Click&Boat are always delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as: Product-Focused: Our focus is on delivering exceptional products that truly benefit our users. Data-Driven: We prioritize data-driven decisions to ensure our products meet user needs. Tech for Purpose: We believe technology is a means to solve real problems, not an end. Full Empowerment : Our developers are not just coders; they are strategic partners who have a direct impact on our product roadmap and company objectives. Full Transparency : You'll have access to the entire company strategy and be a key player in achieving our OKRs. AI-Powered Workflows : We believe in using the best tools to keep our productivity sailing smoothly. Our developers are equipped with top-tier AI tools. We see AI as an efficiency boost, so you can spend your time engineering smarter solutions for our end users. Boring architecture: we are always seeking the simplest solution for our complex challenges… and that is not simple! ( https://www.youtube.com/watch?v=msnQbIQFsw4 if you want to know more). Diversity : We are committed to fostering an inclusive and diverse workplace, where all individuals are valued and respected. ⭐️ The Engineering Team ⭐️ Our engineering team is currently composed of 4 agile squads, each responsible for a specific functional scope. As we expand into the US market, we will grow to 6 squads, with two new squads dedicated to building and scaling our product for US users. Together, the teams build the infrastructure, interfaces, and applications that provide a first-class experience for our users: boat owners, customers renting boats, and Click&Boat internal teams. By joining Click&Boat, you’ll meet a team of talented, committed, and passionate engineers with a lot of product interactions. You'll have the opportunity to take ownership of projects quickly, whilst being mentored by talented senior engineers who have made significant contributions at renowned companies like Doctolib (VP of Engineering, Engineering Director & Principal Engineer) and ManoMano. We move fast, with a lot of ownership, and are proud to tackle big problems! Being a developer at Click&Boat means more than just coding. Our developers are also responsible for preparing their features, collaborating with product managers and designers, monitoring and validating features once in production. Our stack includes up-to-date Angular, PHP, MySQL, Symfony. ⭐️ Are you the one we’re looking for? ⭐️ We are looking to recruit a Senior Engineering Manager who will manage two squads. You're a Great Fit at Click&Boat if: You are fluent in English. French is a plus. You enjoy delivering features that impact the company's KPIs ; You have solid experience delivering high-quality feature ; You have at least 5 years of experience managing a technical team ; You enjoy supporting and coaching your individual contributors, providing regular feedback to help them grow in line with company-wide objectives ; You feel comfortable working with various stakeholders across the company ; You’re a clear and effective communicator with your teammates. What We Value : Customer Focus: Understanding our customers and fully embracing our mission will make your journey with us exciting and fulfilling. Curiosity Acumen: We seek individuals who are curious and eager to learn. Diversity and Inclusion: We value and actively promote gender diversity and inclusion. We appreciate candidates with diverse backgrounds. Boat Interest: We appreciate candidates with a background or interest in boating. If you share our passion for the industry, it's a significant advantage. Make sure to highlight these qualities during your interviews. What awaits you on board 8 additional days off; Lunch vouchers (Cobee); Gym partnerships (Wellhub); PNB Boat licence offered and exclusive discounts on your next boat trips; Breakfast every Tuesday morning; A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; Team-building activities. Hybrid role based in Barcelona, with 3 days per month spent in Paris — around 6 to 9 trips per year. Contract: Permanent position Start date: ASAP Ready to take the helm and drive our success? Join Click&Boat and be part of a team where your voice truly matters. Let's navigate the future of boating together!

Location: London; Barcelona; Geneva; Amsterdam; Madrid; Berlin; Paris; Warsaw; Brussels; Zurich; Lisbon Workplace: Remote ABOUT KEYROCK Since 2017, Keyrock has been a change-maker in digital assets. We're a global, remote-first team of 200+ people across 40+ nationalities, with hubs in Brussels, London, Paris and New York. We provide liquidity across 80+ centralized and decentralized exchanges - a position cemented by our Series C, led by SC Ventures. Today we run a full spectrum of capital markets businesses across centralized and on-chain venues: market making, high-frequency trading, options, OTC, DeFi trading desks, advisory, and asset management. We're building toward the agentic investment banking capabilities for the era of digital finance. A proprietary agentic layer runs the mechanics of the market, so our people can focus on the work code cannot do: the deal, the relationship, and the judgement.   We're not just envisioning the future of finance - we're building it. WHAT WE ARE LOOKING FOR We are seeking a Head of Risk to own and develop the Firm’s risk function end-to-end. This is a senior leadership role with direct accountability for the design, implementation and enforcement of a Firm-wide risk framework across all activities. The role requires strong quantitative risk expertise and the ability to apply rigorous methodologies to complex, real-time markets across both traditional finance and digital assets. The successful candidate will co-design the firm’s risk architecture with the COO and CIO, covering data, analytics and real-time risk aggregation. You will have full oversight of risk across trading (spot and derivatives), treasury and investments, including exposures across CeFi and DeFi environments. This includes defining risk appetite, implementing advanced risk metrics and ensuring disciplined risk-taking across the organization. We are looking for a leader who sets the standard, challenges the business and enforces a strong risk culture, while enabling the firm to scale.     ROLE DESCRIPTION Quantitative Risk Framework: Develop and maintain a quantitative risk framework grounded in modern risk theory (e.g. market, credit, liquidity and systemic risk modelling), leveraging concepts such as tail risk, extreme value theory, dependence structures and stress testing Firm-wide Risk System Architecture: Co-design and implement the Firm-wide risk management system in close collaboration with the COO and CIO, including data architecture, risk aggregation layers, real-time monitoring capabilities and reporting infrastructure across all business lines. Cross-Asset & Cross-Infrastructure Risk Integration: Build an integrated risk view across centralized and decentralized venues, covering exchange risk, counterparty risk, smart contract risk, collateral efficiency and liquidity fragmentation. Advanced Risk Modelling & Metrics: Define and implement advanced risk metrics (VaR, Expected Shortfall, stress scenarios, liquidity-adjusted risk, concentration risk) and ensure their consistent application across trading, treasury and investment activities. Is plus: TradFi ↔ Crypto Risk Translation: Translate traditional financial risk methodologies into crypto-native environments, adapting models to account for 24/7 markets, fragmented liquidity, funding dynamics, on-chain transparency and new failure modes (e.g. oracle risk, protocol risk).     BACKGROUND AND EXPERIENCE Quantitative Risk Expertise: Strong foundation in quantitative risk management, including hands-on experience with market risk, credit risk and liquidity risk modelling, ideally aligned with frameworks such as those presented in Quantitative Risk Management (McNeil, Frey, Embrechts). Modelling & Analytical Skills: Demonstrated ability to design and implement risk models, including tail risk estimation, scenario analysis, stress testing frameworks and dependence modelling across asset classes. System Design & Cross-Functional Leadership: Proven experience in designing or co-designing firm-wide risk systems, working closely with technology (CIO) and operations (COO) to translate risk requirements into scalable infrastructure. TradFi + Crypto Hybrid Experience: Experience operating at the intersection of traditional financial markets and digital assets (CeFi and/or DeFi), with a strong understanding of differences in market structure, risk transmission and infrastructure. Crypto-Specific Risk Understanding: Practical knowledge of crypto-specific risks, including exchange/custodian risk, smart contract risk, protocol risk, funding/basis dynamics and collateral management in both centralized and decentralized environments. COMPETENCES AND PERSONALITY - Strong drive and proactivity to continuously strengthen the risk management in a fast-growing financial institution - The candidate reports to the COO but this is not a reporting role, but a quantitative risk management system-building role. OUR RECRUITMENT PHILOSOPHY We look for self-aware candidates who bring both the core skills required for the role and a deep alignment with our performance principles. We seek fiercely passionate, mission-driven people who communicate with purpose and practice proactive ownership. The perfect fit? A crypto enthusiast who prioritizes mission over ego, maintains a commercial mindset, and delivers long-term value through pragmatic flexibility. OUR OFFER - A competitive salary and global benefit package - Annual Team Retreats: a yearly offsite dedicated to strategy, celebration of our wins and fun team activities - Autonomy in your time management thanks to semi-flexible working hours= - Fast-paced, highly intellectually stimulating working environment - The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence Keyrock offers you both a career and a large range of benefits that we will gladly discuss in the course of the application process. As an employer we are committed to building an inclusive, diverse and non-discriminating work environment. We welcome employees of all backgrounds, ethnicities, genders, creed and sexual orientation. We hire, reward and promote entirely based on merit and performance.

Location: เขตปทุมวัน, Thailand Workplace: onsite Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment. In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus. Reporting into Senior Business Process Manager , we are searching for a team member to join us as Process Excellence & Digital Transformation Manager (SAP) . Can you say yes? The Process Excellence & Digital Transformation Manager leads regional initiatives to simplify, standardise, and improve business processes across Asia-Pacific. The role helps business units move from inconsistent, manual, or complex ways of working to clearer, faster, and more efficient processes supported by common definitions, practical guidelines, best practices, and fit-for-purpose system solutions. The role works closely with business units, Global Process Owners, and IT to identify operational pain points, analyse root causes, and design practical improvements that can be scaled across countries. This includes optimising SAP and other ERP processes, improving system usage and data quality, and reducing manual work through tools such as workflows, Robotic Process Automation (RPA), system interfaces, reporting solutions, and other automation opportunities. The successful candidate must be able to operate at both strategic and detailed levels: influencing senior stakeholders with clear recommendations while also working hands-on with process flows, data, system logic, and operational teams to deliver sustainable change. The role includes people management responsibility for one to two direct reports , guiding and developing team members to support the delivery of overall regional initiatives. The role requires strong ownership, structured problem solving, and the ability to lead through influence in a regional, multi-country environment. What you will be doing Process Improvement & Change Leadership · Drive end-to-end process improvement initiatives, from problem definition through to solution design and implementation · Define and monitor success measures to assess adoption, process performance and realized business outcomes using feedback and data to drive continuous improvement. · Lead structured root cause analysis (e.g. data-driven analysis, process diagnostics) to identify underlying issues in business processes and systems. · Design practical, scalable process solutions, balancing standardization, control, and local business needs. · Act as a change agent, proactively challenging the status quo and guiding stakeholders through change. · Translate complex analysis and process issues into clear, compelling executive-level narratives, recommendations and business cases that enable senior management decision making Project & Stakeholder Management · Take end-to-end ownership of assigned transformation initiatives, independently driving progress, resolving ambiguity and escalating decisions or risks where appropriate · Gather, document, and prioritize detailed business requirements. · Lead or support User Acceptance Testing (UAT) , ensuring solutions meet real business needs. · Act as a trusted partner to Global Process Owners, providing strong APAC input into global designs. Digitization & System Enablement · Identify opportunities to digitize and automate manual or inefficient processes . · Work closely with IT and data teams to translate business requirements into system and reporting solutions. · Support regional digitisation efforts through: · Clear functional specifications · Data and logic validation · Hands-on testing and iteration People Management & Team Enablement · Coach and guide team members to strengthen process thinking, problem-solving capability, and business partnering skills . · Set clear priorities, expectations, and ways of working to ensure the team delivers against agreed objectives. · Drive team performance by providing regular feedback, removing roadblocks, and enabling ownership of key deliverables. What we would love for you to have Minimum 8 years’ experience in business process improvement, business analysis, or a similar role. Proven ability to diagnose complex business and system problems, perform deep root cause analysis, design and implement pragmatic, data-driven solutions Strong working knowledge of at least one SAP module (e.g. SD, FI/CO, PtM) with an understanding of associated business processes and data structures Hands on experience designing or implementing workflow automation solutions (e.g. Microsoft Power Platform/ Power Automate, SAP Build Process Automation, Nintex, ProcessMaker or other similar platforms ) or Working knowledge of basic coding or scripting to support digitization and automation (e.g. Python, JSON, SQL ) Cross-functional SAP knowledge across multiple modules SAP BW / business intelligence and reporting solutions such as Tableau or Power BI Experience mapping end-to-end processes with Business Process Model and Notation(BPMN) or similar process-modelling standards What happens next? Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.

Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a hands-on Senior CRO Manager to drive conversion growth for one of our core D2C subscription products. You will be fully responsible for a continuous pipeline of A/B tests - from hypothesis and prioritisation through launch, analysis, and documented verdicts - working with the CRO Lead to grow the number of statistically validated winners across the funnel. This is a high-impact role suited for someone who treats experimentation as a system, not a list of ideas. Tests without a clear hypothesis, verdicts called before the evidence supports them, and results that are not documented are not acceptable. You are expected to know the funnel numbers, segment before you conclude, and work closely with the data team, product, and engineering. The bar is high and so is the upside - performance here is directly and significantly rewarded, and strong operators take on bigger scope fast. KEY RESPONSIBILITIES - Experiment Pipeline: Own the A/B test backlog from hypothesis to launch. Prioritise ideas by expected impact, confidence, and effort, and keep the pipeline full so live traffic is always being used to learn. - Funnel Analysis: Analyse the funnel in Mixpanel to find drop-offs, friction points, and segment-specific opportunities across devices and locales, and turn them into testable hypotheses. - Test Analysis & Verdicts: Read results with statistical rigour, separate winners from directional trends and noise, and prepare clear verdicts for sign-off with the data team. - Test Specification & QA: Write test specs and variant briefs that developers can build without follow-up questions, and check every variant before and after launch. - Conversion Copy & Layouts: Produce conversion-oriented copy and layout variants that stay within compliance constraints on product claims. - Documentation & Reporting: Keep every test documented in Notion with hypothesis, setup, result, and learning, and contribute to regular experimentation reporting for leadership. - Mentoring: Support a junior CRO specialist on test design, analysis, and documentation standards. QUALIFICATIONS - Must-Have Experience - CRO / Experimentation: 3+ years running A/B tests on a D2C subscription or consumer web product, with results you can attribute to your own work. - Product Analytics: Hands-on proficiency in Mixpanel or a close equivalent - building funnels, segmenting by device and geography, and reading cohort behaviour without analyst support. - Statistics: Working knowledge of significance, power, sample size, and common pitfalls such as peeking and sample ratio mismatch. - Experimentation Platforms: Experience with a feature-flag or A/B testing platform (GrowthBook, Statsig, or close equivalents). - Conversion Copy & UX: Ability to write and critique conversion copy and page layouts, grounded in behavioural psychology. - AI Tooling: Active daily use of AI tools (Claude or equivalent) to accelerate concept, analysis, and prototype work. - Compliance: Familiarity with consumer protection rules for subscription products and marketing claims is a bonus. Leadership Attributes - Holds a high bar for their own work and the team's - tests ship clean, documented, and correctly called - Constantly learns and adopts new tools and methods - Ambitious - driven to build large-scale products used by millions - Explains decisions clearly in writing - a hypothesis, a verdict, or a prioritisation call can be understood without a meeting - Communicates clearly and proactively in a remote, async environment LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (60 minutes) - Final Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: Bucharest, Romania About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Wolt is a Finnish technology company best known for our food delivery platform. We also partner with a wide variety of businesses, from grocery chains and retailers to online pharmacies. Wolt Drive — our delivery-as-a-service (DaaS) solution — is experiencing substantial growth in Romania and the broader Central European region. As a Wolt Drive Sales Specialist, you will be a key communicator between our local team and sales partners, ensuring optimal success for both Wolt and our partners. About the Role You’ll support the sales growth of Wolt Drive and  you’ll be responsible for identifying, negotiating, and closing partnerships with restaurants and retailers. You’ll build strong pipelines, manage relationships, and collaborate closely with cross-functional teams to ensure long-term partner success. Day-to-day in this role you’ll: Assist with sales growth in Romania ensuring existing partners and customers enjoy their experience with Wolt Drive; Establish strategic partnerships with companies that benefit from last-mile delivery solutions; Identify new partnership and growth opportunities, using data and business insights to enhance performance; Work closely with retail and restaurant sales teams to expand existing partnerships into Wolt Drive. Our humble expectation: Experience in SaaS, marketplaces, e-commerce, or last-mile logistics sales is a strong advantage; Consultative sales approach with the ability to tailor solutions to specific partners; Commercial mindset with the ability to identify and act on growth opportunities; Comfortable collaborating internally to land long and complex deals; Fluent in Romanian and English; What we offer A fast-growing tech company with lots of career opportunities, both locally and internationally; Medical subscription – Regina Maria; Meal tickets; Monthly budget for sports activities; Employee Assistance Programme - therapy and wellbeing; Employee discount on all Wolt orders. Next steps We will begin reviewing applications on a daily basis.  If this sounds like an opportunity you’d like to pursue, apply today! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We’re looking for a Senior Finance Manager, Sales to join our Finance team. You will be a key partner to Sales and RevOps leadership, helping shape metrics-driven decision making across Sales budget and headcount, commissions, SLG bookings, quota planning, capacity, and productivity. This role will have high cross-functional visibility and will be central to building the financial discipline, operating cadence, and scalable reporting needed to support Vercel’s next stage of growth. What you'll do Serve as the trusted Finance partner for the CRO by delivering actionable insights through forecasting, scenario analysis, business reviews, and resource allocation recommendations Own Sales budget and headcount planning, including bottoms-up workforce models that connect hiring plans, ramp timing, productivity assumptions, commissions, and compensation costs to bookings and revenue goals Support SLG bookings and quota planning by partnering with Sales and RevOps on quota capacity, ramp, attainment, coverage, territory design inputs, and productivity assumptions Support commissions planning, forecasting, and reporting in partnership with Accounting, RevOps, and Sales leadership, including commission expense, accruals, plan changes, and performance insights Lead Sales BvA reviews and operating cadences, translating financial results into clear variance narratives, risks, opportunities, and recommendations Improve Sales Finance reporting and tooling by building scalable dashboards, templates, and processes that reduce manual work, improve forecast accuracy, and surface key risks earlier What you need Commercially sharp and analytically rigorous – You understand how Sales and RevOps teams operate and can connect SLG bookings, quota planning, pipeline, capacity, attainment, productivity, commissions, headcount, and spend to the company’s financial plan. Anti-bureaucracy, pro-speed – You streamline workflows, remove drag, and make decisions with clarity. You believe a 3-bullet Slack post with a clear recommendation is better than a 20-slide deck. Tech-forward operator – You go beyond Excel. You use AI tools (ChatGPT, Claude, Copilot) to automate, clean, and generate insights. You treat Finance like a product—always shipping improvements. Detail-obsessed – You know that a single error in quota capacity, ramp timing, commission logic, or start dates can swing the forecast by millions. You sweat the details so the CFO and Sales leaders don’t have to. Strong cross-functional partner – You can build trust with Sales leadership while maintaining financial discipline, communicating tradeoffs clearly, and driving decisions with data. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $200,000.00-$240,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Dubai, United Arab Emirates We are seeking an experienced Head Rugby Coach to lead the sporting development of a competitive senior rugby programme in Dubai. Rugby 15s will be the primary competitive programme , with the objective of building a senior squad capable of competing successfully in UAE Rugby Division 2 . Rugby 7s will serve as an additional platform for competition, player development, recruitment, and club exposure through selected domestic and international tournaments. The Head Coach will play a central role in squad building, player recruitment, training, match preparation, selection, coaching structure, and long-term sporting development . This is a hands-on leadership position with significant influence over the club’s playing philosophy, coaching standards, performance environment, and squad composition. Key Responsibilities Lead the senior Rugby 15s programme and take overall responsibility for team performance. Oversee the development and preparation of the Rugby 7s programme. Plan, structure, and deliver senior-team training sessions. Prepare and manage the Rugby 15s team for league fixtures and competitions. Prepare and manage Rugby 7s squads for selected tournaments. Establish a clear playing philosophy, tactical structure, and performance standards across both formats. Adapt technical and tactical preparation to the specific requirements of Rugby 15s and Rugby 7s. Assess existing and prospective players and identify recruitment priorities by position and role. Lead player recruitment, scouting, trials, assessment, and squad selection. Build a competitive Rugby 15s squad capable of competing successfully in UAE Rugby Division 2. Identify and develop players suitable for the club’s Rugby 7s squads. Develop individual and team development plans. Work closely with club management on squad composition, recruitment strategy, and season planning. Assist with the recruitment and management of assistant coaches, specialist coaches, and performance staff. Establish professional standards for training attendance, preparation, fitness, discipline, and matchday performance. Contribute to the long-term sporting strategy and development of the club. Requirements Significant experience coaching senior/adult Rugby 15s . World Rugby Level 2 coaching qualification, or a recognised equivalent, is mandatory. Strong technical and tactical understanding of Rugby 15s. Strong understanding of Rugby 7s and the ability to prepare players and squads for the format. Proven experience in player assessment, squad selection, and player development. Experience in player recruitment, scouting, and/or trials. Ability to build and manage squads comprising players from different rugby backgrounds and competitive levels. Strong leadership, communication, organisational, and player-management skills. Ability to work collaboratively with club management on sporting and recruitment decisions. Professional approach to training planning, performance analysis, and team preparation. Previous experience as a Head Coach or Senior Assistant Coach is highly desirable. Previous Rugby 7s coaching experience is highly desirable. Previous UAE or Gulf rugby experience is advantageous but not essential. Coaching Qualification World Rugby Level 2, or a recognised equivalent qualification, is a mandatory requirement. A World Rugby Level 3 qualification or recognised equivalent will be considered a significant advantage. Candidates will be required to provide details of their current coaching qualifications during the application process. Benefits Competitive compensation based on experience and qualifications. UAE employment visa. Medical insurance. Opportunity to play a key role in building a competitive rugby programme from an early stage. Significant involvement in squad building, player recruitment, and sporting strategy. Opportunity to develop both Rugby 15s and Rugby 7s programmes. Please note: All coaching, training, match day, and team activities will be based in Dubai.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. WHAT YOU’LL DO - Lead implementation of complex projects to establish Ramp.com http://Ramp.com as the gold standard for brand and product marketing - Work with designers and engineers to maintain and enhance Ramp's brand design system and component library, ensuring consistency across the site - Partner with designers to create interactive experiences that drive site engagement - Design and unblock yourself when design resources are constrained - Work closely with the paid ads and growth teams to conduct A/B testing on landing pages for multi-channel lead generation WHAT YOU NEED - Minimum 5 years of experience as a front-end or design engineer, ideally on a marketing site - Strong skills in React, CSS and modern frameworks (we use Next.js and Tailwind) - A portfolio site that demonstrates your previous work - Deep understanding of responsive design and design-to-code workflows. - Experience maintaining a reusable component library and sweating the design details in code - Stellar communication skills with a proven ability to work effectively in cross-functional teams - Desire to work in a fast-paced environment, continuously grow, and master your craft NICE TO HAVE - Knowledge of SEO principles and best practices - Experience with web animations (e.g., GSAP, Motion), 3D libraries, or interactive storytelling - Experience working with a CMS (e.g., Sanity) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (US); San Francisco, CA; New York, NY (HQ) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is looking for an experienced Solutions Architect, Procurement (Pre-Sales, Enterprise) to serve as the technical and functional expert for Procurement and Procure-to-Pay (P2P) within our Solutions organization. This role is designed for someone who brings deep procurement domain expertise, technical implementation knowledge, and architect-level solution design skills to accelerate Ramp’s most complex, high-value enterprise evaluations. You will support enterprise Account Executives and Solutions Consultants in running sophisticated procurement cycles end-to-end — leading deep discovery, validating technical requirements, designing future-state workflows, and creating pre-sale implementation plans that ensure a seamless handoff to onboarding. You will act as Ramp’s primary procurement SME in the sales cycle and will partner cross-functionally with Product, Engineering, and Post-Sales Solutions to influence roadmap and shape how Ramp’s procurement offering evolves. This is a highly visible, customer-facing role ideal for former P2P implementers, procurement architects, or senior-level SCs with technical depth. WHAT YOU'LL DO LEAD TECHNICAL DISCOVERY AND SOLUTION DESIGN - Conduct deep-dive discovery sessions on procurement workflows, vendor management, sourcing, approvals, catalog strategy, and 3-way match requirements - Map customer procurement requirements to Ramp’s capabilities, identifying gaps and designing scalable workarounds - Analyze ERP configurations and data structures (Vendor Master, PO, Invoice, Receipt) to ensure compatibility with Ramp’s deployment patterns DRIVE TECHNICAL VALIDATION AND PRE-SALE IMPLEMENTATION PLANNING - Build pre-sale implementation plans (phases, timelines, dependencies) to eliminate re-discovery during onboarding - Conduct integration assessments, including API workflow validation, SFTP/data exchange requirements, and security/permissions modeling - Create workflow prototypes, configurations, and proof-of-concepts when needed to accelerate technical validation PARTNER WITH SALES TO WIN COMPLEX ENTERPRISE DEALS - Operate as the procurement technical lead in enterprise opportunities - Join high-value and complex P2P evaluations as the primary procurement SME, either as an overlay or as the lead SC for procurement-first deals - Quantify customer pain, run gap analyses, and translate procurement challenges into measurable ROI and value propositions INFLUENCE PRODUCT AND GTM STRATEGY - Provide structured feedback to Product on gaps, customer needs, and market trends - Help shape Ramp’s procurement roadmap and competitive positioning - Maintain a bird’s-eye view of the procurement technology landscape to inform strategic decisions ENSURE SEAMLESS HANDOFF TO ONBOARDING - Document all procurement requirements, decisions, and implementation guidance in a standardized format - Partner closely with Implementation and Technical Consulting teams to ensure they begin activation without additional discovery - Maintain consultative availability throughout onboarding when complex escalations arise TRAVEL - Travel up to 30%+ for onsite discovery workshops, executive briefings, and solution validation sessions WHAT YOU NEED - 8+ years of experience in Procurement, P2P, ERP, or similar technical implementation roles - Deep understanding of end-to-end procurement processes, including sourcing, procurement operations, vendor management, AP, bill pay, and contract workflows - Hands-on experience designing or implementing P2P solutions (Coupa, Ariba, Zip, Ivalua, Workday, NetSuite, etc.) - Strong technical acumen — API experience required, plus familiarity with SFTP, integrations, data migration, SCIM/SAML, and ERP financial objects - Experience running enterprise evaluations with C-suite and VP-level stakeholders - Exceptional communication and storytelling skills with the ability to translate complex workflows into clear solutions - Ability to design future-state workflows and build pre-sale implementation plans NICE TO HAVE - Certifications in Coupa, Ariba, Workday, or other ERP/P2P platforms - SQL or scripting familiarity - Experience working closely with Product teams to influence roadmap BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Ever wonder who makes sure a Magic: The Gathering account signup, a Nerf promotion, and a Hasbro Pulse pre-order all handle a player's data the right way? That's this team — and this role is at the center of it! Hasbro's Global Privacy team supports the whole company! We make sure our games, websites, and products handle the personal data of players, employees, and fans responsibly, wherever they are. We're hiring a Privacy Paralegal to own the day-to-day operations of that program. This is a hands-on role with a lot of ownership. You will be the primary contact for most internal teams when they have privacy questions. You will develop processes that help a small team support a large company. This role is currently based at our Renton, WA or Boston, MA office and requires onsite work 3 days per week, currently Tuesday - Thursday. What You Will Do as a Privacy Paralegal: Build and refine how privacy incidents and inquiries get reported, sorted, and prioritized and be the first point of contact for the rest of the business. Work with Legal, Marketing, Central Technology, and Privacy Operations on technology compliance. This includes consistent classification of data collection purposes across many sites and products. Collaborate with Privacy Operations to maintain up-to-date data maps and records of processing activities, and to handle the privacy tech stack — including consent tooling, request workflows, and assessment intake — as products, vendors, and teams evolve. Sit down with engineering, web development, and marketing technology teams to learn how data moves through our sites and apps. This includes tag managers, SDKs, APIs, and backend systems. Work with them to implement consent, preference, and data collection requirements as the law requires. Coordinate privacy reviews for new products, features, and vendors. Assemble the technical details attorneys need to assess risk. Keep the review moving across teams and follow it through to a decision people can build against. Help build our privacy notices and policies, working with attorneys on language and positioning as regulations change. Represent the privacy group as the main liaison to Product Development and engineering. Help integrate compliance requirements into website and platform workflows early, not late. Write the playbooks, templates, and standard operating procedures that keep the program running. Supervise the privacy program's budget and handle its invoicing. Plan Global Data Privacy Day and other company-wide privacy awareness efforts. Prioritize the privacy team's SharePoint documentation to enable a detailed response to an audit request. Answer privacy questions from other departments, subsidiaries, and affiliates, and turn legal requirements into practical direction people can actually act on. What You Will Bring: College degree or equivalent experience; paralegal certificate a plus. At least 3 years supporting a legal or compliance function, ideally in privacy or data protection. Solid understanding of US state privacy laws, GDPR, and children's privacy rules (COPPA). Experience with a privacy management platform such as Ketch or OneTrust. Experience working shoulder to shoulder with technical teams — you can join a working session with engineers and leave with requirements that both sides understand the same way. Word, Excel, PowerPoint, SharePoint, MS Teams, and Jira. Knowledge of functions linked to privacy management: handling privacy tools, conducting data mapping, and documenting processing activities. Willingness to work with colleagues and collaborators in other time zones, and in different business units. Comfortable with technical details about how data is collected, sent, and stored across websites, mobile apps, APIs, SDKs, databases, and tag managers. This allows translating a legal requirement into something an engineer can build. Nice to Have: CIPP certification (CIPP/US, CIPP/E, or similar). Experience with cookie and tracking consent management, and website compliance reviews. Drafting experience with Data Processing Agreements (DPA). The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $80,200 — $110,400 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: New York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a member of Ramp’s Financial Crimes Compliance Team, you will play a key role in executing Ramp’s Anti–money laundering (AML) and sanctions compliance program. You will be responsible for conducting investigations, preparing unusual and suspicious activity reports (UARs, SARs), driving process improvement, and supporting AI and automation initiatives for the AML program. This role is primarily focused on comprehensive investigations arising from escalated transaction-monitoring alerts and internal referrals. You will evaluate the customer relationship and relevant activity holistically, document clear and defensible risk conclusions, and prepare high-quality SARs and UARs when appropriate. You will flex into other Financial Crimes Compliance workflows as business needs evolve, including sanctions, politically exposed persons (PEPs), and enhanced due diligence reviews. You will also help strengthen how Financial Crimes Compliance operates. This is an opportunity for someone who combines rigorous risk-based judgment with a builder mindset: improving review workflows, quality standards, and procedures while partnering with Product, Engineering, Design, Data (PEDD) to develop the tooling, automation, and AI-enabled capabilities that will allow Ramp to scale responsibly. This role is ideal for someone who thrives in a fast-paced fintech environment, has strong analytical and investigative skills, and is excited about building scalable processes to support Ramp’s growth. What You’ll Do - Lead comprehensive investigations of escalated transaction-monitoring alerts and internal referrals, maintaining appropriate case documentation, making defensible risk-based decisions, and meeting regulatory reporting obligations. - Recommend account actions or restrictions based on financial crimes risk, and present findings and recommendations to the Account Review Board. - Draft and file SARs and prepare applicable partner reporting, ensuring narratives are clear, evidence-based, timely, and confidential. - Conduct secondary and peer reviews of investigations and filings, strengthening quality, consistency, and investigator judgment. - Identify and drive practical improvements to investigation workflows, procedures, quality standards, tooling, and training. - Partner with Compliance, Risk, PEDD, and Operations to build scalable workflows, automation, and AI-enabled capabilities. - Flex into other Financial Crimes Compliance work, including sanctions, PEPs, customer due diligence, and enhanced due diligence reviews, as program needs require. What You Need - Minimum 5 years of experience in BSA/AML advisory or operations teams, with at least 2 years in BSA/AML investigations - Demonstrated experience drafting and filing SARs and making recommendations to leadership on account actions such as offboarding or risk acceptance - At least 1 year of experience conducting secondary or peer reviews of financial-crimes investigations - Deep knowledge of money-laundering and terrorist-financing typologies, with the ability to apply that knowledge to Ramp’s products, payment flows, and business-customer risk. - Demonstrated experience improving financial-crimes processes, procedures, controls, tooling, training, or quality standards. - AI fluency, including the ability to design repeatable, validated multi-step AI-assisted workflows with clear inputs, outputs, review checkpoints, and defined processes to identify, correct, and improve unreliable results. - Prior Fintech experience Nice to Haves - Experience working with bank partners, card issuers, payment partners, or other regulated financial-services partners, including diligence requests, audits, reporting, or operational escalations. - ACAMS certification or an equivalent qualification. - Experience delivering automation or AI-assisted workflow improvements in a regulated compliance environment. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview: We are seeking a Senior Director to lead our Enterprise Reporting and Analytics Engineering organization, a team of analytics engineers, report developers, visualization specialists, and people leaders. This organization focuses on the last mile of the enterprise data supply chain: the semantic models, curated data products, metric definitions, and consumption experiences that turn engineered data into decisions. This is not a traditional reporting leadership role; the classic notion of “reporting” in the form of a myriad of dashboards and filters is racing towards obsolescence. But the need for data and insights, and the need to deliver it in a way that is digestible and actionable, is timeless. Yes, governed dashboards and trusted reporting remain the foundation, and this leader must be excellent at that foundation. But the mandate is to move the organization decisively beyond static reporting toward a proactive, intelligent analytics capability: partnering with Data Science to productize and visualize their models, enabling generative AI and LLM-based access to our data, building exception-based systems that alert users when outcomes deviate from expectation in a statistically meaningful way, and designing agents that monitor data continuously and deliver insight without being asked. Analytics engineering shares much of its DNA with data engineering — modeling, transformation, testing, version control, CI/CD, performance and cost discipline — but is oriented toward business enablement rather than platform and pipeline. Success in this role therefore depends as much on partnership as on technical depth. This leader will work shoulder to shoulder with Data Engineering on the boundary between platform and consumption, with Product Management on roadmap and requirements, with Data Science on advanced analytic products, and with Analytics Operations on a disciplined intake and prioritization process that makes the best possible use of finite capacity. The ideal candidate has spent years building the traditional foundations — governance, metadata, lineage, dimensional modeling, engaging with enterprise BI platforms— and is now looking to apply that rigor to a fundamentally different generation of analytic products in new and innovative ways. What you'll be doing: Organizational Leadership Lead, coach, and develop an organization of approximately 30 people, including managing through frontline managers; own hiring, role clarity, career pathing, performance management, and succession planning. Define a multi-year vision and roadmap for enterprise reporting and analytics engineering, and translate it into quarterly outcomes the team and its partners can measure. Partner closely with Product Management to jointly shape the multi-year enterprise end-to-end data strategy. Own the organization's budget, vendor relationships, and contractor or offshore capacity. Establish and sustain an engineering culture within an analytics function: peer review, automated testing, documentation standards, source control, CI/CD, etc. Analytics Engineering and Data Architecture Drive maturity of the last-mile architecture in partnership with Data Engineering: curated marts, semantic layers, reusable data products, and certified datasets that serve reporting, ai enablement, data science, and downstream applications. Define and enforce dimensional modeling standards, transformation frameworks, and modular, tested, version-controlled analytics code. Own the enterprise metric layer so that key business measures carry a single, governed definition regardless of where they are consumed. Partner with Data Engineering to define clear contracts and handoffs between pipeline and platform work and last-mile modeling, including shared tooling, standards, and escalation paths. Manage query performance, warehouse consumption, and platform cost as first-class engineering concerns. Data Governance, Metadata, and Lineage Own cataloging, business glossary, data certification, and stewardship workflows, leveraging tools such as Atlan as the primary metadata platform. Maintain column-level lineage across the analytics estate to support impact analysis, change management, audit, and root-cause investigation. Leverage data access provisioning and entitlement models, including row- and column-level security, in partnership with Security, Privacy, and Compliance. Collaborate with Data Engineering to drive data quality monitoring, freshness and availability SLAs, observability, and incident response for analytic assets. Enterprise Reporting and Data Visualization Drive analytics engagement by leveraging enterprise visualization and provisioning platforms, including Domo and Tableau, in partnership with Data Engineering. Ensure best practices are followed in data architecture, governance, adoption, performance, and total cost management. Set visualization and information design standards that make reports readable, consistent, accessible, and decision-oriented. Rationalize the existing reporting portfolio: retire redundant and unused assets, consolidate overlapping content, drive down tech debt and drive consumption toward certified sources. Build a durable self-service capability through training, templates, community, office hours, and clear guardrails on what belongs in self-service versus centrally managed content. Advanced, Proactive, and AI-Enabled Analytics Partner with Data Science to productize their work: build the visualization, interaction, monitoring, and feedback loops that turn models and research into products the business actually uses. Partner with Product Management and Data Engineering to enable generative AI and LLM access to enterprise data. This includes preparing the semantic and metadata foundation that makes data legible to models, delivering conversational analytics, text-to-SQL, and retrieval-augmented experiences on governed sources, and establishing guardrails, evaluation, and accuracy monitoring so that answers can be trusted. Build exception-based analytics that detect when an outcome deviates from its expected value in a statistically significant way, using seasonality-aware baselines, forecast residuals, control limits, and anomaly detection rather than static thresholds. Route those exceptions to accountable owners with context, likely drivers, and a recommended next action; actively tune sensitivity and volume to prevent alert fatigue and preserve signal. Design and deploy analytic agents that proactively monitor data, investigate variances, assemble narrative explanations, and deliver insight into the tools where people already work. Shift the organization's consumption model from pull to push: the measure of success is not how many people opened a dashboard, but whether the right person was told the right thing at the right time. Cross-Functional Partnership, Intake, and Prioritization Operate as a true partner to Product Management: contribute to roadmap, requirements, user research, and release planning, and run analytics with a product mindset covering personas, adoption metrics, and asset lifecycle management. Partner with Analytics Operations to run a transparent intake, triage, sizing, and prioritization process, with published capacity, explicit tradeoffs, and reliable delivery commitments. Make capacity constraints visible to stakeholders and executives, drive reuse over one-off builds, and decline or defer work with evidence rather than friction. Serve as a senior, executive-facing partner to business functions, translating ambiguous business questions into well-scoped analytic solutions. What we're looking for: Bachelor's degree in Computer Science, Information Systems, Engineering, Statistics, Mathematics, Economics, or a related quantitative field; equivalent professional experience will be considered. 15+ years of progressive experience in data, analytics, or business intelligence, including 8+ years leading teams and 4+ years managing managers. Demonstrated experience leading an organization of 25 or more people in a large, matrixed enterprise. Strong hands-on foundation in SQL, dimensional modeling, and ELT/ETL design, with production experience on a modern cloud data warehouse or lakehouse (for example Snowflake, Databricks, BigQuery, Redshift, or Synapse) and a transformation framework such as dbt. Experience applying software engineering practices to analytics work, including Git-based workflows, automated testing, and CI/CD. Enterprise-scale leveraging of BI and data visualization platforms such as Domo, Tableau, Power BI, or Looker, including governance, provisioning, adoption, and cost management. Demonstrated ability to participate in driving data governance program covering catalog, lineage, glossary, stewardship, quality, and access, using platforms such as Atlan, Collibra, Alation, or Informatica. Proven track record of delivering jointly with Data Engineering and Product Management, with clear ownership boundaries and shared accountability. Direct experience partnering with Data Science, including operationalizing, visualizing, and monitoring model output for business consumption. Working command of the statistical concepts underlying exception detection, including hypothesis testing, confidence intervals, variance and control limits, seasonality, and forecasting. Experience running a formal intake, prioritization, and capacity planning process for a shared services or platform organization. Excellent executive communication and influence skills, with the ability to operate effectively amid ambiguity and competing priorities. Experience managing budget, vendor contracts, and platform licensing. Preferred Skills: Master's degree or MBA in a related field. Production experience delivering LLM-based analytics: retrieval-augmented generation over governed data, text-to-SQL or conversational BI, semantic layers designed for model consumption, and prompt, evaluation, and cost monitoring frameworks. Experience designing agentic workflows and orchestration for monitoring, investigation, and notification use cases. Hands-on experience with Atlan, Domo, and Tableau specifically. Proficiency in Python or R for prototyping, and familiarity with common statistical and ML libraries and MLOps concepts. Experience deploying anomaly detection at scale, including alert routing, suppression, and fatigue management. Familiarity with data product and data mesh operating models, domain-aligned ownership, and data contracts. Experience operating in an Agile or product operating model at scale, including portfolio, OKR, and roadmap management. Deep experience with the “Silicon Valley” school of Product Management, as exemplified by the “Marty Kagan”-style academic approach a significant plus. Experience leading global or matrixed teams, including offshore or vendor-partnered delivery models. Track record leading a major platform migration, consolidation, or reporting rationalization effort. Demonstrated success attracting, developing, and retaining senior technical talent in a competitive market. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Paris Workplace: Remote ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.   TEAM Our Growth team is a transversal entity aiming to maximize and deliver the potential of any mobile product. It combines user acquisition, creative content production, monetization, and the tech capabilities required to turn applications into global hits. With over 150 experts, we operate at the forefront of mobile marketing and ad tech across various types of games and consumer apps.   ROLE Voodoo is looking for a Lead Software Engineer for our Playable Ads team as part of our Central Growth Team. In this role, you'll lead key initiatives developed by our playable ads team, while staying hands-on with production and driving innovation in our playable ad formats across games.   KEY TASKS - Lead and coach a small team of playable ads developers/strategists embedded within franchise-dedicated squads, ensuring high autonomy and strong performance - Stay hands-on with playable ad production, contributing directly to the creation and iteration of high-quality playable creatives - Oversee operational topics for the playable team, including workflows, tooling, and best practices - Drive innovation in playable ad formats, constantly exploring new mechanics, interactions, and creative concepts to stay ahead of market trends - Collaborate closely with the Growth Manager and creative strategists to align on priorities and franchise-level objectives - Benchmark competitor playable ads and analyze performance data to improve production quality and effectiveness - Act as a technical and/or strategic reference for the team, providing guidance on both development and marketing performance topics - Support the rollout of playable ads across multiple game franchises, adapting formats to each title's creative strategy - Contribute to defining and evolving the playable ads chapter's vision, standards, and processes PROFILE - 4+ years of experience in playable ad or game development - Hands-on, maker mindset - you're comfortable getting into production yourself while also stepping back to coordinate - Experience with relevant playable ads development tools or frameworks Unity (Luna), Cocos Creator or other relevant platforms - Knowledge of object-oriented programming and web game development - Hands-on experience with AI-assisted development (Claude Code, Codex, Cursor) and asset generation (Scenario, Flux, ElevenLabs) - Solid understanding of mobile marketing performance metrics and creative testing - Proven ability to mentor and coach peers - You have entrepreneurial mindset and can adapt to a high-paced environment - You can demonstrate excellent teamwork and collaboration skills - You are fluent in English (fluency in French is a plus)   BENEFITS - Competitive salary upon experience - Swile restaurant lunch voucher - Gymlib sports subscription (100% taken in charge by us) - Sidecare healthcare coverage for your family - Child day care facilities (Les Petits Chaperons rouge) - Wellness activities in our Paris office - Creative hackathon - Unlimited vacation policy - Full stack desk and computer equipment upon your request - Cooperate within a globally diverse team and a rich cross-cultural work environment

Location: Remote - Australia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Manager, Customer Success. About the job At Twilio, we believe the best customer interactions are grounded in real-time customer data. Our unified Customer Engagement Platform combines market-leading communications channels (Messaging, Voice, Video) with powerful Customer Data Platform (CDP) capabilities. This allows organizations to break down data silos, understand their audience through unified profiles, and orchestrate intelligent, highly personalized customer experiences at scale. The Customer Success Management team at Twilio is the central touchpoint for our strategic customers, orchestrating the post-sales customer lifecycle in partnership with Professional Services, Sales, Product, and Support. The team manages executive customer relationships, drives platform adoption, and guides organizations on leveraging customer data to unlock the full power of Twilio’s ecosystem. Fundamentally, the CSM team ensures customers derive measurable business value from our platform, leading to long-term retention and account expansion. As Senior Manager of Customer Success for APJ, you will lead a high-performing team of Senior Customer Success Managers overseeing a portfolio of enterprise accounts across the region. You will coach individual contributors, act as an executive escalation point, and build cross-functional alignment with Sales, Services, Engineering, and Product. You will play a pivotal role in refining our customer success operating model and regional GTM strategies to accelerate customer growth across APJ. This is an ideal role for an experienced CS leader who thrives on developing top talent, driving consumption and account health, and helping enterprise clients navigate complex digital transformation challenges. Responsibilities In this role, you’ll: Lead and inspire a team of Senior CSMs driving account health, platform adoption, usage growth, value realization, and customer advocacy across the APJ region. Guide your team in helping enterprise clients execute holistic customer engagement strategies, leveraging both data infrastructure and communication channels. Serve as executive escalation contact for strategic accounts, building trusted advisor relationships with enterprise executives across IT, Product, Marketing, and Operations. Partner cross-functionally with Sales, Professional Services, Renewals, and Technical Support to protect recurring revenue, secure renewals, and drive usage expansion opportunities. Oversee account health tracking, forecasting, and reporting within Salesforce.com, establishing proactive risk identification and mitigation processes. Refine local customer success practices to align APJ operations with Twilio's global customer engagement strategy. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: People Leadership: 3+ years of people management experience in Customer Success, with a proven track record of hiring, coaching, and developing high-performing teams. Customer Success Experience: 8+ years of total Customer Success Management or Account Management experience within complex enterprise environments. Enterprise Portfolio Management: Experience leading teams that manage Fortune 500 or large, multi-faceted enterprise organizations. Regional APJ Execution: Proven ability to navigate complex, multi-regional client structures across APJ, drive platform adoption, and achieve retention and revenue targets (OKRs). Strategic Acumen: Comfortable leading business and value conversations with both technical stakeholders (Data, IT, Engineering) and line-of-business executives. Leadership Competencies: Empathetic leadership style, exceptional crisis-communication and escalation management skills, and strong executive negotiation capabilities. Desired: Experience working with usage- or consumption-based revenue models, driving adoption and consumption expansion strategies. Background or familiarity with Customer Data Platforms (CDP), MarTech stacks, communications APIs, or broader B2B SaaS ecosystems. Location This role will be remote, and based in Australia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20%-25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Paris, France; London, United Kingdom Workplace: Hybrid About Ledger We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries. The team: Our CRM team keeps Ledger's customers engaged across every stage of their journey - from hardware upgrade to new wallet launches. As our CRM Lifecycle Specialist, you'll own the end-to-end execution of these campaigns & programs - working within the CRM team and stakeholders across product marketing, legal and localisation to bring each one to life. It's a hands-on role for someone who loves organising detail and finding smarter ways to work by using AI tools to vastly speed up delivery.   What you’ll be doing: - Campaign delivery: Create, manage, analyze and optimize multi-channel marketing campaigns - End-to-end campaign/program build management: Initiate and own the cross-team collaboration of content creation, design, development, localisation, tracking and delivery of each campaign. Campaigns will be initiated from within the CRM team and across the Ledger organization - Delivery process optimization: Find ideas and solutions for automating, optimizing and improving internal processes, by routine analysis and supplying actionable ideas - Cross-Functional collaboration: Work closely with product, marketing, sales, and analytics teams to build and effectively deliver a high volume of campaigns.   What we’re looking for: - 2+ years of CRM / marketing automation experience - Experience with Marketing Automation Platforms, such as Braze, Eloqua, Salesforce Marketing Cloud, Pardot, Marketo and HubSpot - Experience or understanding of AI tools such as Cursor/Claude/Gemini - Highly proficient in spoken and written English Nice to have - Demonstrable experience or interest in the crypto industry and/or FinTech - It's advantageous if you have knowledge in SQL, Liquid Scripting or have tried to play with code before   At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week - Health & Wellness support - Health and Life Insurance. - Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.