Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive UK/I/Northern Europe..
About the job
This position is needed to sell into high value Enterprise prospects and existing customers with ARR under $50k. You will play a key role in further growing Twilio’s Communication business across UK/I/Northern Europe. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.
Responsibilities
In this role, you’ll:
Be responsible for net new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
Work closely with your SDR and SE teams to own, drive and build intelligent outreach campaigns into new prospects
Source new leads and drive sustainable pipeline growth each quarter
Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers.
Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
Able to balance challenging priorities and handle multiple projects/deals at the same time.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of Enterprise Sales experience and a track record of personally selling and closing complex solutions to enterprise and software companies.
Strong experience identifying, mapping and prospecting enterprise accounts
Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software
Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets
Experience working with Fortune 500 or similarly large enterprises
Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)
Expertise in solution-based selling or consultative selling
Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises
Strong presentation and negotiation skills
Comfortable working in a dynamic / environment.
Familiar working with MEDDPICC sales qualification methodology and other Sales methodologies
Desired:
Ideally, you also have experience selling both to a business and technical audience
Understanding of the CPaaS & Customer Engagement ecosystem and familiarity with:
Cloud communications (voice, SMS, chat, video, etc.).
Contact centre agent productivity and Conversational AI
APIs and integrations for communication services.
Telecommunications industry dynamics.
Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.
Location
This role will be remote and based in the UK or Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Senior Lead, Producer to help build and scale our internal production function. This role will serve as a key creative and operational partner across Brand, Creative, Social, and Sports & Talent, bringing WHOOP’s storytelling vision to life through best-in-class production execution across campaigns, product launches, partner shoots, and social content. The ideal candidate thrives in fast-paced environments, combines strong creative instincts with operational rigor, and can seamlessly move between strategic planning and hands-on production execution while helping establish scalable systems that support WHOOP’s growing content and creative ecosystem.
RESPONSIBILITIES:
- Lead end-to-end production management across campaigns, product launches, partner shoots, social content, and brand storytelling initiatives.
- Partner closely with Brand, Creative, Social, Sports & Talent, and Operations teams from concept through final delivery, helping shape production approaches, creative execution, and operational plans.
- Build and maintain integrated production calendars and project plans, ensuring alignment across pre-production, production, post-production, localization, and delivery timelines.
- Own day-to-day production execution including timelines, scheduling, call sheets, budget management, vendor coordination, shoot logistics, asset delivery, and production operations across multiple concurrent projects.
- Build and operationalize scalable production workflows, resource planning systems, and processes that improve efficiency, visibility, and cross-functional collaboration.
- Develop scalable localization support plans that enable creative adaptation across global markets, including support for in-market productions, regional content needs, and localized asset delivery.
- Manage relationships with production companies, freelancers, photographers, editors, agencies, and external partners to ensure high-quality execution and operational excellence.
- Partner cross-functionally to ensure productions are delivered on time, on budget, and at a high creative standard while balancing multiple business priorities.
- Support production forecasting, budget planning, and resource allocation decisions, helping inform future production investment and resourcing needs.
- Identify opportunities to improve production efficiency, communication, collaboration, and output quality through process optimization, workflow improvements, and emerging production technologies.
- Contribute to the evolution and scaling of WHOOP’s production operating model, including workflows, vendor partnerships, production standards, and organizational best practices.
QUALIFICATIONS:
- 8+ years of experience in integrated production or creative production within agency, media, sports, wellness, entertainment, or consumer brand environments.
- Proven experience leading complex productions across campaigns, branded content, social, video, editorial, and integrated marketing initiatives.
- Strong creative judgment and experience partnering closely with Brand, Creative, and Editorial teams to execute high-quality storytelling.
- Experience managing production timelines, budgets, vendors, external partners, and cross-functional production workflows.
- Strong operational mindset with experience building or improving scalable production systems, processes, and workflows.
- Ability to manage multiple priorities simultaneously while bringing structure, clarity, and executional rigor to fast-paced environments.
- Exceptional communication, organization, and cross-functional collaboration skills.
- Builder mentality with a proactive, solutions-oriented approach to problem solving and operational improvement.
- Familiarity with emerging AI-enabled production workflows and a demonstrated ability to evaluate, implement, and scale tools that improve creative execution, operational efficiency, and content velocity.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $130,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Belgrade, Remote
Workplace: remote
About tabby
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role
As a Risk Analyst at Tabby, you will play a key role in analysing risk performance and contributing to the risk strategy across our products. You will work with large datasets to identify trends, monitor portfolio performance, and support data-driven decisions that balance growth with risk discipline. This role is highly cross-functional, requiring close collaboration with data, product and engineering teams to ensure healthy portfolio performance.
What You’ll Do
Analyse portfolio performance, customer behavior, and key risk indicators across products and segments.
Utilize big data analytics to identify risk patterns and insights. Develop reports and dashboards to monitor risk metrics and performance and present insights to leadership
Optimize risk strategies and policies to support sustainable growth
Contribute to the design and rollout of new products and policies
Collaborate with cross-functional teams to support launches in new markets and verticals
Continuously seek to improve risk management processes and strategies through innovation and adopting best practices.
What We’re Looking For
Bachelor’s or Master’s degree in Finance, Economics, Statistics, or a related field.
2–4 years of experience in risk management, fraud analytics, or a related data-driven role preferably in the Fintech sector or related financial services.
Strong analytical skills and experience with SQL, Python or similar tools
Understanding of consumer lending, digital wallets, transfers and fintech risk models
Ability to work independently and in a fast-paced, high-growth environment
Excellent communication and interpersonal skills, with the ability to convey complex information clearly and concisely.
Job Benefits
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
AI Allowance to your preferred tools
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll lead the Applied AI team within the wider AI Centre of Excellence, setting technical direction and managing the engineers who build, administer and improve the AI-enabled systems and SaaS platforms that support our customers and colleagues. You’ll work closely with business verticals, engineering, security and senior stakeholders to turn business priorities into a clear roadmap and measurable outcomes.
You’ll combine people management with hands-on technical leadership across applied and agentic AI workflows, SaaS services, integrations and data pipelines. You’ll guide architecture and delivery, develop the team’s capabilities and own relationships with third-party SaaS suppliers, ensuring our platforms are reliable, secure and deliver value for money.
The team sits within Business IT & AI Operations. You’ll provide the direction, governance and operational ownership that help loveholidays scale intelligent automation and well-run business systems safely and effectively, balancing new opportunities with service quality, cost and long-term maintainability.
Your day-to-day:
- Lead and line-manage Applied AI engineers, setting clear goals, providing regular feedback and coaching, supporting career development and managing performance. Help recruit and onboard new team members as the team grows.
- Set the team’s technical direction and delivery roadmap with business and technology stakeholders, prioritising work, allocating capacity and managing dependencies to deliver measurable business outcomes.
- Provide hands-on technical leadership for applied and agentic AI workflows, integrations and automation pipelines, guiding architecture, reviewing designs and code, and contributing to complex or high-impact engineering work.
- Set standards for building, testing and evaluating tool-using agents with Google ADK or similar frameworks, including safe tool access, human oversight and production readiness.
- Own operational performance across AI-enabled services and SaaS platforms, including service health, access, releases, usage and cost. Lead incident escalation and continuous improvement, with clear evaluation criteria and service measures.
- Own account management for third-party SaaS suppliers, acting as the primary relationship owner and running regular service and roadmap reviews. Hold suppliers accountable for agreed service levels, resolve escalations and coordinate their delivery with internal priorities.
- Manage the supplier and contract lifecycle with procurement, finance, legal and security, covering selection, onboarding, licensing, commercial negotiations, contractual obligations, renewals, notice dates and exit planning. Own spend management for the team’s SaaS and AI services, working with finance to forecast and manage costs against agreed budgets, explain variances and optimise licences and consumption. Track adoption, spend and value, and inform build-versus-buy decisions.
- Establish engineering and operational standards for secure change management, documentation, runbooks and governance. Communicate progress, risks and trade-offs clearly, and ensure services have clear ownership and support arrangements.
Your skillset:
- People & Delivery Leadership: Experience line-managing engineers, coaching and developing people, managing performance and leading delivery. Able to set direction, prioritise competing demands and build a collaborative, accountable team.
- SaaS Supplier & Account Management: Experience owning third-party supplier relationships, service reviews, escalations, licensing and renewals. Commercial judgement and the ability to work with procurement, finance, legal and security to improve service quality and value for money.
- SaaS Platform Ownership: Experience leading the administration and lifecycle management of cloud-based business systems, including configuration, user access, environments, integrations and releases.
- Applied AI & Technical Direction: Strong experience delivering applied and agentic AI workflows that combine models, tools and business data, including orchestration, retrieval-augmented generation and evaluation. Able to make architecture and build-versus-buy decisions, establish engineering standards and guide others. Familiarity with Google ADK or similar frameworks is desirable.
- Engineering & Integration: Strong hands-on engineering skills and experience designing and reviewing REST API, webhook and event-driven or scheduled integrations between SaaS platforms, AI services and backend systems.
- Operational & Stakeholder Leadership: Experience operating production services in cloud environments, preferably Google Cloud Platform, using CI/CD, observability, incident management and secure operational practices. Able to explain technical and commercial trade-offs, influence stakeholders and connect delivery to business outcomes.
The interview journey
- Intro with a member of the Talent Acquisition team - 30 mins
- 1st stage video interview with the hiring manager - 1 hour
- Applied AI technical leadership, team management and SaaS supplier management task
- Final stage with Director of Applied AI and senior stakeholders - 1 hour
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As part of our growing Data Science and Analytics team, you will play an instrumental role in our company's mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world.
You'll be the senior data science leader for Model Experience and a strategic thought partner to product, engineering, and research leaders. Working where frontier AI research reaches the public, you'll help shape model roadmap and launch decisions, bringing a point of view on how users experience our models and what good looks like beyond benchmark scores. As a tech lead manager, you'll also hire and manage a team of data scientists, setting their agenda, personally leading the highest-stakes analyses, and raising the bar for how data shapes model and product decisions.
Responsibilities:
Act as a strategic thought partner to product, engineering, and research leaders, helping shape model roadmap priorities, launch decisions, and the major bets the team makes
Set the data science agenda for Model Experience, deciding where the team can have the most impact on model development and launch decisions and what it should deprioritize
Hire, manage, and develop a team of data scientists, coaching them to move from answering questions to shaping decisions
Frame the most important and ambiguous questions about model quality and user experience, size the opportunities, and make clear recommendations, including when they challenge the current direction
Define how Model Experience measures success, establishing the core metrics and measurement frameworks across external products and internal testing that align teams and leadership on what matters
Set the standard for experimentation and causal inference across Model Experience, including where launches lack a clean A/B test, and personally lead the highest-stakes analyses
Turn complex analyses of model and user behavior into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners
Establish foundational data practices and shape the analytics infrastructure Model Experience needs to support rapid iteration and decision-making as our models and products evolve
You may be a good fit if you:
Have extensive experience in data science, including leading analytics for a product or research area at significant scale
Have 3+ years managing data science teams, including setting team direction, hiring, and developing senior data scientists
Have been a trusted partner to senior product, research, and business leaders, with clear examples of changing a roadmap or high-stakes decision
Bring strong product sense and business judgment, including the ability to frame the right question and take a position with incomplete information
Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others' technical work
Communicate clearly in writing and in presentations, including to executive audiences
Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress
Care about the company's mission of building helpful, honest, and harmless AI
Strong candidates may also have:
Experience with AI/ML products, large language models, or developer tools in the AI/ML ecosystem
Experience as a tech lead manager or player-coach, balancing hands-on technical work with people management
Experience building or scaling a data science team in a fast-growing organization
Experience working closely with Product or Research teams, especially on LLM or AI products
Comfort working with unstructured data
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$380,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a Strategic Account Executive for our Mumbai territory, you'll drive GitLab's growth across large Banking, Financial Services and Insurance (BFSI) institutions, alongside leading enterprises and conglomerates headquartered in the city. It will be a blended territory of Enterprise and Conglomerates slightly more BFSI heavy. You'll help these organisations adopt, implement, and expand their use of our AI-powered DevSecOps platform, guiding them through modernisation and DevSecOps transformations while building a pipeline that translates into measurable Net ARR and long-term expansion.
You'll bring an understanding of the software development lifecycle, including continuous integration and continuous delivery (CI/CD) automation, secure development practices, and infrastructure modernisation. You'll apply it to the realities of regulated industries, where security, compliance, auditability, and data residency shape every technology decision. You'll connect customer stakeholders with GitLab's field organisation so GitLab is seen as a trusted, long-term partner across the full sales cycle.
In your first year, you'll be expected to build a strong BFSI and Enterprise portfolio across your territory, create repeatable sales motions aligned to how regulated financial institutions and large enterprises buy and adopt platforms, and consistently forecast and report on deal progress and account health.
What you'll do
Lead and grow GitLab's largest and most strategic BFSI, Enterprise, and Conglomerate prospects and customers in Mumbai, focusing on organisations that run mission-critical software delivery at scale
Drive the full enterprise sales cycle, from prospecting and pipeline generation through qualification, evaluation, negotiation, and close, including the longer procurement, vendor risk, and security review processes typical of regulated financial institutions
Provide hands-on account leadership throughout the pre- and post-sales process to ensure a smooth customer experience and strong adoption of GitLab's AI-powered DevSecOps platform
Position GitLab against regulatory and compliance priorities (for example RBI, IRDAI, and SEBI guidelines on IT governance, outsourcing, cyber resilience, and data localisation), working with Solutions Architects and Security specialists on deployment options such as self-managed and GitLab Dedicated
Partner closely with Sales Development Representatives, Solutions Architects, Customer Success, system integrators, and strategic channel partners to generate qualified opportunities, co-sell, and execute account strategies that drive new business and expansion
Develop and maintain detailed account plans for priority customers, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across engineering, security, risk and compliance, platform, infrastructure, procurement, and business leaders
Tailor your approach to each segment: a compliance- and risk-led value story for BFSI, and a modernisation-, productivity-, and consolidation-led story for enterprises and conglomerates with multiple business units
Coordinate and facilitate the involvement of cross-functional GitLab team members, including sales leadership, marketing, product, legal, and support, to progress opportunities and deliver an excellent customer experience
Prepare activity and forecast reports, contribute to forecasting and pipeline reviews, and share root cause analysis and lessons learned from wins and losses with account managers, marketing, and technical teams
Act as the voice of the customer by contributing product ideas to our public issue tracker, and by preparing and delivering customer-facing and internal presentations, quotes, proposals, and formal sales documents that address BFSI and enterprise business challenges and clearly communicate long-term value and outcomes.
What you'll bring
Deep experience driving complex B2B software sales cycles with large enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS and infrastructure solutions that support the software development lifecycle
A track record selling into BFSI institutions in India, with an understanding of their buying behaviour, long evaluation cycles, vendor risk assessments, and procurement processes (experience across both BFSI and large enterprises or conglomerates is a strong plus)
Ability to prospect, build pipeline, and close new business while expanding strategic relationships within large accounts across Mumbai
Strong understanding of modern software delivery, including CI/CD, secure development practices (DevSecOps, supply chain security), and cloud and infrastructure modernisation, with the ability to connect platform capabilities to customer outcomes
Working familiarity with the regulatory and compliance landscape for Indian financial institutions, including data residency, audit, and security expectations, and comfort discussing on-premises, private cloud, and hybrid deployment models
Proven ability to navigate and influence complex organisations, building trusted relationships with senior stakeholders such as CIOs, CTOs, CISOs, heads of engineering, and technology risk and compliance leaders
Experience creating and executing account plans for priority accounts, including opportunity mapping, multi-threaded engagement, and disciplined deal and account management
Experience working with system integrators and channel partners to co-sell and deliver in the Indian market
Effective communication and interpersonal skills, including comfort leading customer presentations, negotiations, and executive-level conversations, and coordinating internal resources to move opportunities forward
Capacity to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals, processes, and forecasting expectations across the broader GitLab team, with the flexibility to meet customers in person across Mumbai
Familiarity with forecasting, pipeline hygiene, and reporting, including sharing learnings from wins and losses to improve repeatable sales motions
Some examples of our projects
Building and growing a territory plan for Mumbai that balances large BFSI institutions (banks, NBFCs, insurers, asset managers, payments and fintech) with high-potential enterprises and conglomerates, from new logo prospecting through long-term expansion on GitLab's AI-powered DevSecOps platform
Leading complex, multi-stakeholder sales cycles and partnering with Solutions Architects, Sales Development, Customer Success, system integrators, and channel partners to position GitLab as a trusted platform for modern software delivery, security, and compliance in regulated and large-scale environments
Helping BFSI customers consolidate fragmented toolchains and modernise legacy delivery pipelines while meeting regulatory, audit, and data-residency expectations
About the team
The Strategic Account Executive will join our enterprise sales team, which focuses on driving GitLab adoption with large customers in the India market. The team is responsible for the full relationship lifecycle with enterprise accounts, from initial engagement through long-term expansion and advocacy, ensuring customers realize value from GitLab’s DevSecOps platform. Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners. The team is currently focused on maintaining and growing our existing footprint in the region, executing a consistent global sales motion while adapting to local customer needs and partnering closely with strategic channel organizations to reach and support key accounts.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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Please review our
Recruitment Privacy Policy.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Москва
Workplace: гибкий
ML Media — продукт ML R&D: единый gateway для различных AI-технологий. Продуктовые команды VK интегрируются с платформой один раз и получают доступ ко всему спектру речевых и мультимедийных ML-моделей:
ASR — распознавание речи: синхронное, асинхронное (длинные аудио) и realtime-стриминг
TTS — синтез речи
CV — компьютерное зрение: детекция лиц, оценка качества видео, deepfake-детекция, OCR
VQE — улучшение качества речи: шумоподавление, определение голосовой активности
Диаризация — разметка аудио по спикерам
Суммаризация — краткое содержание аудио и видео на базе LLM: главные тезисы длинных записей за секунды, а не часы прослушивания
За единым API платформа скрывает всю инженерную обвязку: маршрутизацию и балансировку нагрузки на GPU-парк с моделями на NVIDIA Triton Inference Server и vLLM, квоты и рейт-лимиты, асинхронную обработку длинных медиа, защиту GPU-парка от перегрузки и наблюдаемость всего контура.
ML Media уже интегрирована с ключевыми продуктами VK: MAX, VK Мессенджер, VK ID, VK Звонки и VK Видео. Наши пользователи — миллионы людей, которые каждый день распознают и синтезируют речь, общаются с голосовыми ассистентами и смотрят видео.
Сейчас мы проходим трек платформизации существующих технологий: ASR, TTS, CV и другие сервисы уже работают в production по отдельности — мы объединяем их в единую платформу с общим API, единой плоскостью управления и общей инфраструктурой. Отдельная инженерная задача — сделать так, чтобы подключение новой технологии к платформе занимало дни, а не месяцы.
Команда интеграции технологий разрабатывает компоненты платформы — API-шлюз (gRPC, REST и MCP для LLM-агентов), плоскость управления (пользователи, токены, квоты), асинхронный контур обработки задач и клиентский инструментарий (CLI, MCP) — и отвечает за то, чтобы research-модели становились надёжными production-API.
Задачи
Разработка платформы: API-шлюз (gRPC, REST, MCP), плоскость управления (пользователи, токены, квоты), асинхронный контур обработки задач, клиентский инструментарий (CLI, MCP)
Поддержка существующих интеграций: сопровождение интеграций продуктовых команд (MAX, VK Мессенджер, VK ID, VK Звонки, VK Видео), помощь в подключении, разбор инцидентов
Балансировка и роутинг запросов к ML-бэкендам: кастомные gRPC balancer'ы, health-probing реальными inference-запросами, теговый роутинг моделей
Admission control на основе утилизации GPU: метрики throughput, гистерезис throttle/reject, сигналы автоскейлеру
Асинхронная обработка длинных медиа: Kafka-воркеры, outbox, ретраи и восстановление задач, партиционирование таблиц PostgreSQL
Наблюдаемость и эксплуатация: Prometheus-метрики, Sentry, структурированные логи, поиск узких мест
Взаимодействие с ML-командами и продуктовыми заказчиками, участие в проработке архитектуры
Требования
Опыт коммерческой разработки на Go
Уверенное владение конкурентностью: goroutines, context, errgroup, graceful shutdown
Опыт проектирования отказоустойчивых высоконагруженных систем
Опыт с gRPC (streaming, interceptors), PostgreSQL, Redis, Kafka или другими брокерами сообщений
Навыки диагностики production-проблем: метрики, логи, профилирование
Системное мышление
Будет плюсом
Опыт с NVIDIA Triton Inference Server, vLLM или другими платформами ML-сервинга
Понимание метрик ML-инференса: real-time factor, throughput, latency, утилизация GPU
Опыт разработки кастомных gRPC balancer'ов или resolver'ов
Опыт с admission control, capacity planning, автоскейлингом
Понимание agentic AI: MCP, tool calling
Опыт с sqlc, testcontainers, codegen-пайплайнами
Знание Python — для взаимодействия с ML-кодом бэкендов
Location: Москва
Workplace: Гибридный
О компании
МТС — это цифровая экосистема. Мы создаём и развиваем сервисы в сфере мобильной связи, больших данных, искусственного интеллекта, облачного хранения, медиа и финансов — все они делают жизнь людей проще и интереснее.
Обязанности
Разрабатывать и актуализировать дорожную карту автоматизации RAN-домена: оценить текущей уровень зрелости по методологии TM Forum ANLET, определить целевые уровни L3–L4 для процессов планирования, оптимизации и развития RAN;
Формировать каталог сценариев автоматизации (High-Value Scenarios, HVS): выявлять приоритетные use-cases с максимальным ROI — self-planning, self-optimizing, self-healing, energy saving, capacity management;
Внедрять AI/ML-моделей для автоматизации RAN: прогнозировать трафик и качество, автоматическую тюнинг-оптимизацию параметров, детекция аномалий, root-cause analysis, drive-test automation и т.д.;
Проектировать и внедрять closed-loop сценариев (intent-based automation) на стыке OSS, EMS/NMS и RAN-инструментов автоматизации; согласовывать архитектуры с TM Forum ANLET-фреймворком;
Заниматься постановкой требований к данным RAN для платформы AN: интеграция источников (Common MR/MDT MR, PM/FM-счётчики, конфигурационные данные, geolocated метрики) с DataLake МТС и MWS;
Внедрять метрики и KPI автономности (Autonomy Score, MTTR, share of automated changes, energy savings) в соответствии с TM Forum IG1218K;
Сопровождать пилотные проекты автоматизации: подготовить техническое задание, приёмочное испытание, оценка бизнес-эффекта, тиражирование успешных сценариев на всю сеть;
Взаимодействовать с вендорами поставщиками основного оборудования, ПАК и научно-исследовательскими партнёрами в части разработки и апробации новых алгоритмов автоматизации;
Формировать требования к компетенциям RAN-инженеров и готовить программы переобучения в рамках перехода от manual-режима к supervised/autonomous операциям.
Требования
Высшее техническое образование (телекоммуникации, радиотехника, информационные технологии, прикладная математика);
Опыт работы в области радиосетей 4G LTE / 5G NR не менее 7 лет, из них не менее 3 лет — на позициях, связанных с автоматизацией, SON или RAN-оптимизацией;
Глубокое знание архитектуры RAN: eNodeB/gNB, протокольные стеки L1/L2/L3, интерфейсы S1, X2, Xn, F1, E1, O1/O2 (O-RAN);
Практический опыт работы с SON-решениями. Настройка и оптимизация алгоритмов ANR, MLB, MRO, PCI, load balancing, coverage/capacity optimization;
Опыт работы с инструментами планирования радиосетей: Atoll Forsk, Aircom Asset / Actix / Mentum Planet / TEMS Planet;
Владение английским языком: деловая переписка, разговорный.
Понимание методологии TM Forum Autonomous Networks (ANLET, IG1230, IG1218K): уровни автономности L0–L5, framework оценки зрелости, closed-loop процессы, intent-based operations;
Будет плюсом опыт внедрения AI/ML-моделей в задачи RAN: прогнозирование, кластеризация, детекция аномалий, понимание жизненного цикла ML (MLOps);
Будет плюсом опыт работы с большими объёмами данных: SQL, Python (уверенный уровень), Pandas/NumPy, Spark; BI-инструменты (Tableau/Power BI, Superset);
Понимание методологии 3GPP TS 32.450 / TS 32.401 / TS 28.554 в части KPI/KQI RAN-сети.
Условия
программа ДМС с первого месяца работы - это 100% покрытие расходов в частных клиниках, включая стоматологию. Застраховать близких родственников можно со скидкой 50%. Для любителей путешествий - страховка в поездках за границу. А еще есть страхование жизни;
очное и онлайн-обучение в Корпоративном университете, у внешних провайдеров, если это полезно для работы, обмен опытом во внутренних профессиональных сообществах, а также доступ к онлайн-библиотеке в полезными книгами и периодикой;
оплачиваемые выходные на значимые события в жизни сотрудника;
материальная помощь в сложных жизненных ситуациях;
корпоративная мобильная связь + интернет, а так же единая подписка МТС Premium (онлайн кинотеатр KION, сервис МТС Music, МТС Строки и т.д.);
предложения от партнёров для путешествий, развлечений и занятий спортом;
возможность участия в волонтерских программах: мы организуем благотворительные ярмарки, образовательные проекты для детей, конкурсы социальных проектов и экологические проекты;
внутренняя спортивная программа «В движении»: забеги, марафоны, турниры по разным видам спорта, медитации и занятия на баланс.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role / impact
You will help build the platforms and product capabilities that support money movement through Xero, from collecting invoice payments and paying bills to supporting payroll and future payment experiences. Your work will make payments feel more connected within Xero, helping small businesses manage their money with greater ease and confidence.
You will take ownership of meaningful engineering problems, building reliable, secure and scalable software where financial accuracy matters. Working closely with engineering, product and operational partners, you will help shape technical decisions, make trade-offs clear and balance delivery with the controls needed to protect customers and their money.
Through thoughtful communication, knowledge sharing and constructive feedback, you will contribute to an inclusive team culture and help improve how a growing engineering organization works.
The team / how they connect
You will join Payments Platform Engineering, an early-stage organization building the
foundations for collecting and paying money through Xero. The team is creating reusable capabilities that can support multiple products, payment methods, providers and regions, while staying closely connected to customer needs.
The work spans payment orchestration, provider integrations, onboarding and verification, risk, reconciliation and internal ledger capabilities. As the organization takes shape, you will have the opportunity to influence architecture, challenge assumptions and help define how payment experiences are built and scaled across Xero.
The team is currently working on / Initially, you will focus on
- Evolving systems tightly coupled to invoicing into reusable payment capabilities that support multiple products, providers and regions.
- Building payment orchestration and provider integrations, with clear boundaries between payment methods, providers and the networks that move money.
- Developing foundations across customer onboarding, know-your-business verification, entity management, risk and compliance.
- Strengthening reconciliation, dispute handling and internal ledger capabilities so financial events are represented accurately and can be traced.
- Supporting bill payments and broader incoming and outgoing money flows, with reliability, security and observability built in.
- Applying AI and automation where they can reduce manual effort, while maintaining clear controls and appropriate human oversight.
Your initial area of ownership will sit within these priorities, with room to shape both the technical approach and how the team delivers.
Where and how you can work
This role is based in Vancouver. We operate on a hybrid model where you will spend one to two days a week in the office for collaborative technical discussions and team alignment, with the flexibility to work from home on the other days.
Here are some of the things we are looking for
- You bring strong backend software engineering experience and a track record of building and operating reliable services in production.
- You understand distributed systems and can reason through service boundaries,consistency, resilience and failure handling.
- You have practical experience working with transactional data, where correctness, integrity and traceability are essential.
- You can work through ambiguous problems, make pragmatic architectural decisions and recognise when to improve an existing system or take a new approach.
- You take ownership beyond implementation, considering automated testing, deployment, observability and the ongoing operation of your services.
- You communicate clearly and collaborate well across engineering, product and operational teams, connecting technical decisions to customer outcomes.
- You are interested in using AI tools to improve engineering productivity and exploring automation with appropriate controls and human oversight.
Experience in payments, financial systems or other environments where accuracy and
auditability are critical would be valuable.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is 131,800 - 150,000 CAD.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable
compensation:
● Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
● Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional
development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: San Francisco; Remote (United States); Seattle; New York City
Perplexity serves hundreds of millions of queries a month. Every answer, every Perplexity Computer task, and every enterprise deployment runs on production infrastructure owned by the Cloud Infrastructure team: a fleet of Kubernetes clusters across a multi-account AWS estate, private networks that reach hyperscalers and the neoclouds serving our models, and the storage underneath our user data and agentic workloads. We're looking for SREs who treat reliability as a software problem. You'll own compute, networking, and storage at scale and keep production stable while everything built on top of it is changing fast.
RESPONSIBILITIES
- Own production at scale. Run the compute, networking, and storage foundation behind Perplexity's consumer, Computer, API, and enterprise products, and own its availability, latency, and cost.
- Run our Kubernetes fleet. Operate and upgrade the EKS clusters that host web services, search, datastores, and secure sandboxes. Tune scheduling, autoscaling, node lifecycle, DNS, and service networking so clusters stay healthy under bursty, fast-growing load.
- Engineer the network. Design and operate VPC architectures, Transit Gateway and PrivateLink connectivity, load balancing, DNS, and egress across accounts, regions, and cloud providers.
- Keep data durable and fast. Own the storage layer (EBS, S3, DynamoDB, and the managed databases and caches our services depend on), including performance, durability, backups, and restores that have actually been tested.
- Manage everything as code. Run infrastructure through Terraform and CI/CD. Build reusable modules and guardrails, and make every change reviewable, repeatable, and safe to roll back.
- Prepare for failures. Define SLOs, build alerts that someone can act on, design for zone and regional failure, and run game days and disaster-recovery exercises that prove recovery works.
- Lead incident response. Be on the critical path when things break. Drive incidents to resolution, write blameless postmortems, and land the fixes so the same failure never pages anyone twice.
- Scale ahead of demand. Own capacity planning, quotas, reservations, and cost efficiency so product launches and traffic spikes never wait on infrastructure.
- Automate away the toil. Build tooling, increasingly agent-driven, that turns provisioning, upgrades, and remediation into self-serve, hands-off workflows for every engineering team.
QUALIFICATIONS
We expect you to have real depth in most of these:
- Deep AWS expertise. You know VPC, IAM, EC2, EKS, ELB, Route 53, S3, EBS, etc. well past the console, including their limits, failure modes, and the bill that comes with them.
- Production Kubernetes at scale: cluster upgrades, CNI, CoreDNS, autoscalers like Karpenter, and debugging a misbehaving node at 3 a.m. Writing Helm charts alone doesn't count.
- Terraform mastery. You've designed module structures, managed state across many accounts, and run large refactors and imports without taking production down.
- Strong networking fundamentals (TCP/IP, DNS, TLS, load balancing, routing).
- You write real code in Python, Go, or Rust for automation, tooling, and controllers, and you'd rather automate a runbook than follow it.
- Fluency with observability tools like Datadog, Prometheus, or Grafana, and the judgment to turn metrics, logs, and traces into SLOs and alerts that matter.
- A track record of leading production incidents and turning root-cause analysis into durable fixes.
- You own problems end-to-end and do well when the path forward isn't laid out for you.
ADDITIONAL EXPERIENCE WE VALUE
- Multi-region active-active or failover architectures, and disaster-recovery programs with real recovery targets.
- Proxies, service meshes, and kernel-level networking: Envoy, Istio, Cilium, or eBPF.
- GitOps and progressive delivery: Argo CD, Flux, or similar.
- Enterprise and compliance environments: single-tenant or BYOC deployments, KMS/BYOK, SOC 2 or similar controls.
- Running stateful systems in production: Postgres, Redis, or search engines like Vespa or Elasticsearch.
- Multi-cloud or neocloud operations (GCP, CoreWeave, or similar).
- FinOps: cost attribution, Savings Plans and reservations, and making infrastructure cheaper without making it fragile.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a high-impact
Vice President of Engineering / Senior Engineering Director
to lead strategic engineering initiatives across OKX’s core products. You will guide engineering leaders and teams working across multiple disciplines, helping them deliver secure, reliable, and scalable experiences for users worldwide.
This role will set technical direction, strengthen collaboration across engineering and product functions, and improve how teams plan, build, and operate critical systems. You will help ensure that architecture, execution, and operational priorities support the company’s product strategy and growth.
What You'll Be Doing
Strategic Leadership & Operational Excellence
Engineering Alignment & Delivery:
Improve coordination across engineering teams and functions, clarify ownership and decision-making, and help teams deliver product priorities with fewer bottlenecks.
Organizational Design & Scale:
Continuously refine engineering workflows, team structures, and operating rhythms to support business growth, team autonomy, and cross-functional collaboration.
Talent & Leadership Development:
Mentor, manage, and scale engineering managers and senior leaders; establish high standards for engineering craftsmanship, career growth, and technical accountability.
Technical Direction & Architecture
Technical Direction:
Guide architecture and engineering decisions across complex product environments, ensuring teams balance scalability, security, performance, and user needs.
Engineering Standards & Reliability:
Champion industry-leading engineering practices across software design, code health, automated testing, continuous deployment, and system observability.
System Resilience:
Ensure systems maintain high availability, security posture, and resilience in a fast-paced, high-volume environment.
Product Partnership & Execution
Cross-Functional Partnership:
Work hand-in-hand with Product Management, Design, Operations, and Security leaders to translate company strategy into clear, executable technical roadmaps.
Execution & Velocity:
Establish clear milestones, identify and resolve execution risks, and implement metrics to maintain predictable, high-cadence product releases.
What We Look For In You
Executive Leadership Experience:
10+ years of software engineering experience, including 5+ years leading multi-tiered engineering teams (50+ engineers) at the Director or VP level within high-scale product companies.
Technical Breadth:
A strong background leading engineering in large-scale product environments, with the ability to engage with diverse technical disciplines, assess architectural trade-offs, and guide experienced engineering leaders.
Delivery Track Record:
Demonstrated success driving complex, multi-team engineering programs to launch in fast-evolving, high-growth tech environments.
Domain Adaptability:
Experience in high-availability, low-latency, or mission-critical domains (such as FinTech, SaaS, payments, consumer tech, or Web3).
Communication & Influence:
Exceptional communication skills with the ability to build consensus across business, product, and deeply technical teams.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Al Jubail, Saudi Arabia; Dhahran, Saudi Arabia
We are seeking a Manufacturing Engineer to join our Mechanical Services Shops. Mechanical Services Shops is responsible for providing rotating and static equipment repair and fabrication of components.
Your primary role is to develop and optimize routes for precision components produced through machining, additive, welding, casting, heat treatment, and related processes. You will ensure designs are executable and that operations achieve safety, quality, delivery, cost, and capacity objectives.
Key Responsibilities
As the successful candidate you will be required to perform the following:
·
Process Development:
Create routings, process plans, work instructions, control plans, inspection points, and production standards for new and repaired components.
·
Design for Manufacturability:
Review drawings and models, identify risks, recommend tolerances and appropriate method, and coordinate technical queries with reverse engineering and quality teams.
·
Production Planning & Optimization:
Balance capacity, sequence operations, define tooling and fixtures, reduce setup and cycle time, and improve throughput, yield, and equipment utilization.
·
Failure & Root-Cause Analysis:
Investigate machining, fabrication, dimensional, material, and assembly failures using structured problem-solving; implement verified corrective and preventive actions.
· Industrialization & Governance
: Lead fabrication of parts, process validation, material supplier technical reviews, and transfer of qualified methods into repeatable production.
Requirements
You will hold a Bachelor's degree in Manufacturing, Mechanical, Industrial, Production, or Materials Engineering from a recognized and approved program.
You will have at least 15 years of manufacturing-engineering experience, including a minimum of 8 years developing and optimizing industrial production processes for Aerospace or Oil and Gas.
Broad knowledge of machining and at least two additional processes such as additive manufacturing, casting, heat treatment, or assembly is required.
Proficiency in process planning, tooling and fixture design, CAD/CAM collaboration, capacity analysis, and production-data interpretation is necessary.
SME CMfgE, ASQ CQE, Lean Six Sigma Green Belt, or comparable professional certification is preferred.
Having simulations certification and all siemens certification for NX CAD/CAM/CAE (NX Teamcenter quality associated Certificate, NX CAD Design Associate Level Certificates, NX CAM Manufacturing Associate Certificate, NX Simcenter 3D CAE Associate Certification, NX Additive Manufacturing Associate Certification, NX Teamcenter quality associate Certificate, NX Designer Certified Professional (NX) Certification) is strongly preferred.
Location: United Kingdom
Would you like to build a career in a leading multinational IT company?
We're looking for a driven, consultative
Account Executive
to own new business acquisition and account growth across the EMEA region. This is a remote role - you'll manage the full sales cycle - from prospecting to close - selling our CPaaS solutions to mid-market and enterprise clients across telecom, fintech, e-commerce, and other verticals with high-volume customer communication needs.
MMDSmart is a leading CPaaS provider delivering WhatsApp Business API, SMS, and push notification solutions to businesses across EMEA and beyond. Since 2007, we’ve been helping companies in 100+ countries communicate with their customers at scale, reliably, and creatively.
Our success is driven by innovative technology and talented people who shape our Messaging and Voice solutions. Join a fast-growing tech company where your ideas, growth, and ambition can make a real impact.
What You'll Do:
Own and manage a sales pipeline across the EMEA region, from lead generation through contract close;
Identify and engage prospective clients needing WhatsApp Business API, SMS, RCS, or push notification solutions;
Conduct product demos and consultative sales conversations tailored to client use cases;
Build and maintain relationships with key decision-makers (marketing, CX, and IT leaders);
Negotiate commercial terms and close new business, meeting or exceeding quarterly revenue targets;
Collaborate with Customer Success, Marketing, and Product teams to ensure smooth onboarding and identify upsell opportunities;
Maintain accurate pipeline and forecast data in CRM;
Stay current on regional messaging regulations (e.g., WhatsApp policy changes, telecom compliance) and the competitive landscape.
Requirements
What We're Looking For:
3+ years of B2B sales experience,
including hands-on sales experience in the Telecom or CPaaS industry (mandatory);
Proven track record of hitting or exceeding quota in a new-business sales role;
Experience selling into EMEA markets; understanding of regional business culture and buying cycles;
Strong consultative selling skills — able to translate technical capabilities (APIs, messaging channels) into business value;
Solid understanding of telecom or CPaaS products, solutions, and sales cycles;
Excellent communication skills in English;
Comfortable working independently in a remote, fast-paced, target-driven environment;
CRM proficiency (Salesforce, HubSpot, or similar).
Nice to Have:
Existing network of contacts in fintech, e-commerce, or telecom across EMEA;
Experience selling WhatsApp Business Solution, messaging APIs, or similar customer engagement solutions;
Additional languages (French, German, Spanish).
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Dhahran, Saudi Arabia
We are seeking a
Mechatronics Engineer
to join our
Facility Maintenance
team within Mechanical Services Shops. The team is responsible for maintaining facility infrastructure, industrial machinery, and supporting equipment to ensure safe, reliable, and efficient operations.
Your primary role will be to ensure the reliability, maintainability, and safe operation of integrated mechanical, electrical, control, robotic, and automated systems across the facility. You will lead troubleshooting, preventive and predictive maintenance, equipment upgrades, and lifecycle management for facility equipment and production machinery.
Key Responsibilities
Facility & Equipment Maintenance:
Develop and implement maintenance strategies for facility equipment, CNC machines, balancing machines, robots, furnaces, test stands, pumps, compressors, conveyors, drives, sensors, and hydraulic and pneumatic systems.
Diagnostics & Root Cause Analysis:
Troubleshoot mechanical, electrical, servo, PLC, motion-control, hydraulic, pneumatic, and communication faults using drawings, diagnostic software, measurements, and failure evidence.
Preventive Maintenance & Reliability:
Establish asset criticality, preventive and predictive maintenance tasks, lubrication, alignment, vibration monitoring, thermography, calibration, spare-parts requirements, and condition-monitoring programs.
Modifications & Commissioning:
Engineer and validate equipment upgrades, safety circuits, drives, sensors, automation changes, and OEM retrofits through controlled design, testing, and change management.
Maintenance Planning & Governance:
Maintain CMMS records, maintenance plans, procedures, breakdown reports, KPIs, obsolescence plans, contractor controls, technical documentation, and training for maintenance personnel.
Facility Safety & Compliance:
Ensure maintenance activities comply with applicable safety regulations, operational procedures, equipment standards, and quality requirements.
Minimum Requirements
Bachelor’s degree in Mechatronics, Mechanical, Electrical, Automation, or Electromechanical Engineering from a recognized and approved program.
At least
12 years of industrial or facility maintenance experience
, including a minimum of
7 years supporting CNC machines, balancing machines, or integrated mechatronic systems
.
Strong hands-on knowledge of machine mechanics, bearings, alignment, hydraulics, pneumatics, motors, drives, servos, PLCs, sensors, robots, and safety interlocks.
Experience with OEM diagnostic tools, electrical and mechanical drawings, precision measurement, condition monitoring, and structured root cause analysis.
Demonstrated ability to develop preventive maintenance plans, manage critical spare parts, execute equipment upgrades, and support safe commissioning.
Preferred Qualifications
CMRP or CMRT certification.
Siemens or Rockwell automation training.
Robotics or CNC-machine OEM training.
Vibration analysis or thermography credentials.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
We are looking for an Engineering Director to own the technology platform behind the GoMining ecosystem.
This is a senior leadership role for someone who combines deep engineering expertise with strong product and business thinking.
You will own the Platform end-to-end — technology strategy, architecture, engineering organization, roadmap, reliability, delivery, and its impact on the wider business.
The Platform powers multiple GoMining products and includes core application infrastructure, authentication and authorization, integrations, shared services, analytics infrastructure, user restrictions, native applications, reliability, and other foundational capabilities.
This is not a role where success is measured simply by uptime, delivery, or engineering output.
We expect the Engineering Director to understand where technology creates or limits business value, make trade-offs between long-term architecture and immediate commercial priorities, and build a platform that allows the entire company to move faster.
Responsibilities
Platform Strategy & Architecture
Own the technology strategy, architecture, and roadmap for the GoMining Platform.
Build scalable shared infrastructure used across multiple products and engineering teams.
Define which capabilities should be centralized at Platform level and which should remain within individual product teams.
Drive major architectural and technical decisions.
Identify scalability and architectural bottlenecks before they become business-critical.
Balance long-term platform investments with immediate product and commercial priorities.
Reliability & Engineering Excellence
Own platform reliability, availability, latency, scalability, and operational performance.
Define and improve SLAs, DORA metrics, engineering performance, and incident-management practices.
Improve release stability, engineering velocity, and system resilience.
Lead post-incident improvements and eliminate systemic reliability issues.
Maintain a high engineering bar without unnecessary bureaucracy.
Core Platform Capabilities
Own shared authentication, authorization, registration, and 2FA infrastructure.
Develop common account controls, user restrictions, and security mechanisms.
Own integrations and shared backend capabilities required across GoMining products.
Develop shared analytics and event infrastructure.
Support common infrastructure across web and native applications.
Partner with Product, Design, Security, and engineering teams on cross-company capabilities.
Product & Business Impact
Platform at GoMining is not an isolated infrastructure function.
You will work directly with product leaders, General Managers, and C-level stakeholders to understand where technology can unlock growth and where platform limitations are holding the business back.
Prioritize engineering initiatives based on technical risk and business impact.
Understand how platform decisions affect revenue, conversion, customer experience, and product velocity.
Identify technical changes that can unlock meaningful business results.
Balance competing priorities across multiple product teams.
Make clear trade-offs between speed, scalability, reliability, security, and business value.
Measure Platform not only through technical metrics, but through how effectively it accelerates the company.
Engineering Leadership
Lead and develop the Platform engineering organization.
Own team structure, hiring, performance, priorities, and execution.
Build a culture of strong engineering ownership and accountability.
Stay close enough to architecture and technology to challenge decisions and make informed trade-offs.
Develop strong technical leaders within the team.
Raise the technical and execution bar across the organization.
AI-First Engineering
Actively use AI tools and agents in your own work.
Introduce AI-assisted workflows across engineering, specifications, QA, analytics, and operations.
Identify opportunities to automate repetitive engineering work.
Use AI to increase engineering velocity and quality.
Build a team where AI becomes part of the engineering operating model.
Requirements
Experience as an Engineering Director, Head of Engineering, Head of Platform, VP Engineering, CTO, or in a comparable senior engineering leadership role.
Strong technical background and the ability to engage deeply in architecture and engineering decisions.
Experience building or operating complex platforms, shared services, or infrastructure used by multiple products or engineering teams.
Proven experience leading engineering teams and delivering complex cross-functional initiatives.
Strong understanding of distributed systems, high-load environments, reliability, scalability, incidents, and security.
Experience with authentication, authorization, integrations, identity, payments infrastructure, or other shared platform capabilities.
Strong product and business mindset — you understand not only how something should be built, but why it matters.
Ability to prioritize based on business impact rather than technical complexity alone.
Experience working directly with senior product, business, and executive stakeholders.
Strong data-driven approach to engineering and decision-making.
Hands-on experience with modern AI tools and agents.
Experience in fintech, payments, crypto, marketplaces, gaming, or another high-scale technology environment is a strong advantage.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
As Team Lead, CXO Risk & Security, you will lead a frontline squad of 6–12 CX Specialists at the intersection of Client Experience, Platform Security, and Risk Operations. You are accountable for protecting client assets, de-escalating high-stakes security inquiries, and developing high-performing talent in a fast-paced environment.
Core Deliverables & Accountability
- Actively manage intraday volume across risk channels to consistently hit input targets (adherence, handle time, tooling efficiency) and output benchmarks (FRT, resolution time, CSAT, QA pass rate, solves/hour).
- Monitor real-time volume patterns for threat surges (such as credential stuffing or ATO waves) and dynamically reallocate squad capacity to balance risk containment with queue health.
- Serve as the senior operational point of contact for complex fraud, social engineering, identity compromise, and AML red flags.
- Partner directly with InfoSec, Fraud Ops, and Compliance to close feedback loops, refine frontline verification workflows, and reduce platform vulnerabilities.
- Drive high performance through weekly 1:1s, monthly developmental sessions, and quarterly performance reviews.
- Conduct regular quality calibrations to enforce strict compliance with regulatory, privacy, and security protocols without compromising client empathy.
Candidate Profile & Requirements
- Minimum 2+ years of formal people leadership experience (acting lead, squad captain, or escalation specialist) with a track record of driving measurable performance improvements.
- Practical understanding of retail fintech risk vectors, including account takeovers, social engineering, identity verification (KYC), AML, and core cybersecurity hygiene.
- Demonstrated mastery in de-escalating distressed or adversarial clients during critical security lockouts or active loss events.
- Bilingual fluency in French and English, or relevant industry certifications (CSC, ACAMS), is an asset.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Serve as a trusted partner to several customer-facing leaders across Sierra’s Sales and Agent Development organization, providing comprehensive, high-touch executive support.
- Proactively manage complex calendars, meetings, travel, and expenses across multiple leaders, balancing internal priorities with customer commitments.
- Coordinate customer meetings, executive briefings, and external engagements, ensuring each interaction is thoughtfully prepared and executed.
- Anticipate scheduling conflicts, changing needs, and competing priorities, resolving issues independently and keeping commitments moving forward.
- Coordinate domestic and international travel, with careful attention to itineraries, accommodations, agendas, logistics, and preparation.
- Partner with leaders and their teams to make meetings effective by preparing materials, developing agendas, tracking action items, and coordinating follow-ups.
- Collaborate closely with Executive Assistants and cross-functional partners across Sierra to coordinate priorities and ensure alignment across the organization.
- Build strong working relationships with teams across product, engineering, operations, and other functions.
- Support recruiting coordination, team operations, and other administrative needs as the organization grows.
- Plan and execute team events, including leadership meetings, off-sites, hackathons, and team travel.
- Establish and continuously improve administrative systems and processes that support multiple leaders and a rapidly scaling organization.
- Handle sensitive information, technical roadmaps, personnel matters, and strategic communications with confidentiality and discretion.
WHAT YOU'LL BRING
- 5+ years of Executive Assistant or similar strategic support experience.
- Demonstrated ability to support multiple customer-facing senior leaders simultaneously while adapting to different communication styles, priorities, and working preferences.
- Experience supporting technical, product, or engineering leaders in a fast-paced environment.
- Strong customer orientation and the ability to interact with customers and external stakeholders with professionalism, responsiveness, and sound judgment.
- Exceptional attention to detail and a proactive mindset, with a commitment to creating polished and seamless experiences for leaders, customers, and internal partners.
- Excellent organizational and time-management skills, with the ability to shift priorities quickly while remaining accurate and proactive.
- Proven ability to operate independently, anticipate needs, and make sound judgment calls on behalf of leadership.
- Strong relationship-building skills and the ability to partner effectively with cross-functional teams and external stakeholders.
- High integrity and discretion when handling confidential or sensitive information.
- Advanced proficiency with Google Workspace and Slack, along with the ability to learn new tools quickly.
- Willingness and ability to work on-site in San Francisco four days per week.
EVEN BETTER...
- Experience in a fast-growing, in-person start-up environment.
- Experience working with C-suite executives.
- Experience working within a dual, floating, or team-based Executive Assistant structure.
- Experience managing complex travel, executive events, and high-touch on-site logistics.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
ОфисleadBoston, MA
УдалённоBelgrade, Remote
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seniorBangalore, India; As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones
leadNew York City, NY; San Francisco, CA; Seattle, WA
УдалённоRemote, India; Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners
Москва
Москва
ГибридГеография найма не уточнена
San Francisco; Remote (United States); Seattle; New York City