Location: Al Jubail, Saudi Arabia
ERAM TALENT
is seeking an experienced
Sales Executive
to join a leading industrial organization in
Saudi Arabia
. The ideal candidate will have strong experience in
industrial sales, business development, and client relationship management
, preferably within the
Oil & Gas, petrochemical, instrumentation, calibration, valves, electrical testing, or related industrial sectors
.
Position: Sales Executive
Location:
Saudi Arabia
Experience:
1+ Years
Industry:
Oil & Gas / Industrial Services
Key Responsibilities
Develop and maintain strong relationships with existing and prospective clients.
Identify and generate new business opportunities through client visits, networking, cold calling, and market research.
Promote and sell
calibration, instrumentation, valve, electrical testing, and industrial/trading services
.
Understand customer requirements and coordinate with technical teams to propose suitable solutions.
Handle
RFQs, quotations, tenders, and commercial proposals
from inquiry through order closure.
Conduct regular client visits and follow up on business opportunities.
Manage the complete sales cycle, including
inquiry, quotation, purchase order, invoicing, and payment follow-up
.
Achieve assigned sales targets and maintain an active sales pipeline.
Prepare sales forecasts and provide regular updates on business development activities.
Coordinate with suppliers, subcontractors, and trading partners to support customer requirements.
Negotiate commercial terms and support the successful closure of sales opportunities.
Maintain accurate records of clients, quotations, opportunities, and sales activities.
Identify market trends and potential opportunities for business growth.
Requirements
Bachelor's degree in
Engineering, Business Administration, Sales, Marketing, or a related field
.
Minimum 1
+ years of experience
in industrial sales or business development.
Experience in
Oil & Gas, Petrochemical, Instrumentation, Calibration, Valves, Electrical Testing, Industrial Services, or related sectors
is preferred.
Strong experience handling
RFQs, quotations, tenders, and commercial proposals
.
Proven ability to develop new clients and maintain long-term customer relationships.
Good understanding of technical products/services and ability to communicate customer requirements to technical teams.
Strong negotiation, communication, presentation, and interpersonal skills.
Experience in achieving sales targets and managing sales pipelines.
Knowledge of the
Saudi industrial/Oil & Gas market
and established client relationships will be an advantage.
Valid Saudi driving license and willingness to travel for client visits would be an advantage.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Jubail, Saudi Arabia
We are looking for a
detail-oriented and dependable Electrical / Mechanical Technician
to support our engineering, manufacturing, laboratory, and workshop activities. The successful candidate will be responsible for equipment maintenance, fabrication, assembly, testing, troubleshooting, workshop operations, and supporting project requirements.
The role requires strong practical skills, the ability to work from engineering drawings and instructions, and a hands-on approach to solving technical problems.
Key Responsibilities
Support the management in sourcing and outsourcing
CNC machine parts
and related components.
Perform
fabrication and assembly of metallic and non-metallic parts
using drawings, sketches, and verbal instructions.
Support the realization, assembly, and testing of
electrical systems
.
Support manufacturing, fabrication, assembly, and testing activities for ongoing projects.
Perform maintenance of workshop and laboratory equipment and manage materials, tools, and other resources.
Liaise with suppliers and contractors regarding the
servicing, repair, maintenance, and testing
of laboratory and workshop equipment.
Manage company assets through
equipment and tool tagging
.
Maintain accurate records of asset movement within laboratory and workshop areas.
Maintain up-to-date records of equipment
maintenance, inspection, and testing
.
Assist in sourcing materials, consumables, tools, and equipment required for mechanical laboratories and workshop activities.
Evaluate and test new equipment and tools being considered for laboratory and workshop use.
Support technical staff in developing laboratory demonstrations, prototypes, and project activities.
Maintain laboratory and workshop equipment to ensure efficient changeover between projects and demonstrations.
Perform equipment troubleshooting and assist in diagnosing technical problems.
Ensure compliance with all applicable
HSE requirements, procedures, and safe working practices
.
Support company outreach activities with partners, customers, and collaborators.
Perform other duties assigned by the Head of Department that are appropriate to the role.
Requirements
DAE / Diploma
in Electrical Engineering, Mechanical Engineering, Electromechanical Engineering, or a related technical discipline.
Hands-on experience in
mechanical fabrication, assembly, maintenance, or electrical work
.
Ability to understand and work from
engineering drawings, sketches, and technical instructions
.
Good practical knowledge of workshop tools and equipment.
Strong troubleshooting and problem-solving skills.
Ability to handle multiple tasks and requests in a professional, calm, and organized manner.
Good teamwork and communication skills.
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're looking for an executive communications manager to shape Figma's story and how our execs tell it. You’ll partner with leaders across the business to turn early ideas into clear, compelling points of view and build platforms that only they can credibly own. From there you'll work with our comms team and Figmates across the company to get those stories told in the spaces and places where they’ll have the most impact.
A lot of the work is writing: essays, keynotes, social posts and op-eds. The rest is strategy: figuring out which ideas are worth developing, which audience needs to hear them, how a story travels and what makes people excited to share it.
This is a new role reporting to our VP of Communications. The ideal candidate will write and speak with the same precision and clarity they’d expect from the execs they support. They’ll know how to make someone sound sharp in a 140-character post and credible in a 3,000-word essay. You’ll operate with low ego, high conviction and the curiosity to uncover stories people want to hear and that our execs want to tell.
This is a full-time role based in San Francisco or New York City hubs.
What you'll do at Figma:
Build the narrative framework executives across the business use to tell Figma's story, and their own
Work with our comms team on media strategy, and bring sound judgment to messaging and channel selection
Partner with (and occasionally spar) with executives to sharpen their ideas and the broader point of view behind them
Build the system and infrastructure this function needs to keep our executive storytelling consistent and differentiated
Find ways to measure impact and drive a culture of experimentation in our exec comms
We'd love to hear from you if you have:
Extensive experience crafting narratives for senior executives across formats, channels and audiences
A track record of writing for C-suite executives with strong opinions and high standards
Executive presence, and a track record of influencing people who don't report to you
Media relations experience and sound judgment on press, messaging and reputation
Comfort with ambiguity, deep curiosity and a record of shipping strong work
While it's not required, it's an added plus if you also have:
A journalism or editorial background, with an instinct for what's newsworthy and how a story reads to an outside audience
Experience in tech, creative pursuits and/or product design and development
Strong business literacy and the ability to translate complex financial and technical topics for a broader audience
Passion for Figma and what we do!
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: India; Serbia; Croatia; Spain; Italy
Our Client's Digital Finance IT is building an AI-enablement layer on top of our enterprise data platform to enable business users across Finance to interact with governed data in natural language. We're hiring a
Data Enablement Engineer
to design, build, and operate the trusted datasets, semantic models, and embedded AI experiences that make this possible. This is a data platform engineering role, not a data science or model-building role. You will spend your time engineering the data foundation that makes AI reliable — semantic layers, governed data products, and embedded natural-language analytics — not training models.
What You'll Do
Design and build AI-ready data products on Databricks — trusted datasets with well-defined business semantics, KPIs, hierarchies, and business glossary alignment
Implement semantic layers and governed datasets that support both traditional BI consumption and natural-language querying by business users
Deploy and operate Databricks Genie spaces with Unity Catalog, tuning them for accuracy, adoption, and business relevance
Build RAG pipelines and conversational analytics applications grounded in governed enterprise data — including Streamlit or Databricks Apps that let business users query data without writing SQL
Engineer robust ETL/ELT pipelines (dbt, Airflow, PySpark) that produce and maintain the trusted data these AI experiences depend on
Implement data governance — RBAC, row/column-level security, masking, lineage, auditability, catalog and metadata management — in a regulated pharma environment
Optimize cost and performance on both the data platform side (warehouse sizing, cluster tuning, query optimization) and the AI side (token usage, caching, model routing)
Partner with Finance business stakeholders to translate domain requirements into semantic models and governed data products they can trust
Requirements
Must-Have Experience
5+ years hands-on data engineering on cloud data platforms — Databricks demonstrated in real project delivery, not skill-list-only
Direct hands-on experience with Databricks Genie — you have built, configured, and tuned these in production or advanced pilots, with specific reference to the flavors used (Genie spaces with semantic models)
Semantic layer / trusted data product delivery — you have built governed datasets that business users can rely on, with KPI definitions, hierarchies, and business glossary alignment
dbt, PySpark, SQL, Python — strong across the modern data stack
Orchestration with Airflow, Databricks Workflows, or equivalent
Data governance in regulated environments — RBAC, RLS, masking, lineage, auditability
Experience integrating structured and unstructured data (PDFs, SharePoint/Teams content, enterprise knowledge sources) into AI-enablement workflows
Nice to Have
Pharma, life sciences, or regulated financial services domain experience
Veeva CRM, IQVIA, SAP, or clinical data source integration
Streamlit or Databricks Apps for business-facing analytics
Databricks Data Engineer Professional certification
LangChain, LlamaIndex, or equivalent RAG frameworks
Cost optimization on both compute (warehouse/cluster) and LLM (tokens/caching/routing) dimensions
What We're NOT Looking For
Data Scientists
— this role is not model training, fine-tuning, LoRA/RLHF, or ML research
Pure Data Engineers
who list Cortex or Genie as a skill but haven't shipped it in production
AI/GenAI engineers
whose center of gravity is LangChain agents or RAG-over-documents, without a strong governed data platform foundation
Computer vision, NLP model builders, or multi-agent orchestration specialists
— wrong shape for this role
Location: Atlanta, GA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on.
This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite.
Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform.
ABOUT THE ROLE
The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world.
WHAT YOU’LL DO
- Co-architect and co-build production AI agents with customer engineering teams
- Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations
- Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows
- Advise customers post-sale on architecture, best practices, and roadmap-level decisions
- Run technical demos, trainings, and workshops for developer audiences
- Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers
- Occasionally contribute code upstream when it meaningfully improves customer outcomes
WHAT YOU’LL BRING
- 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up
- Strong Python, JavaScript and systems fundamentals
- Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling
- Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations
- Can explain technical tradeoffs clearly and build trust with developer audiences
- Take responsibility for outcomes, not just recommendations
- Have a bias toward action and enjoy figuring things out as you go
- Are excited about operating AI agents in production, not just building demos
NICE TO HAVE’S:
- You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks
- Worked with LLM evaluation, observability, or guardrails
- Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts
- Have shipped and operated production software and are comfortable owning systems under real-world constraints
COMPENSATION
Annual OTE range: $150,000–$250,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards organization builds the policies, evaluations, and enforcement systems that define and hold the limits on how Claude can be used. In this role, you'll own our conventional weapons work.
Defining a crisp boundary between acceptable and harmful requests in this domain is difficult, because the underlying components are dual-use: the same capabilities that serve civilian engineering and research can also contribute to a weapons system. Building the threat models, evaluations, and detection systems that hold that boundary is the core of this role.
Conventional weapons are increasingly defined by software, and the risks reach well beyond firearms: from a model operating a weapons system or writing guidance code, to the weaponization of dual-use platforms. The role spans every weapon class, up to autonomous systems that select and engage targets without human authorization.
You will help define the line between prohibited weapons development and legitimate research and engineering work, and how to operationalize the distinction. This will include translating technical judgment into principles that engineers can implement and enforcement teams can act on.
Key responsibilities
Own and maintain Anthropic's conventional weapons policy, defining the boundary between the activities our models should and should not support
Build the threat models and evaluations that measure how our models could contribute to weapons development, including the software and autonomy components that define modern weapons systems, and keep them current as the technology and its misuse evolve
Partner with engineering to turn the policy into model guardrails, detection systems, and enforcement tooling
Serve as the subject-matter expert for escalations involving conventional weapons content, including rapid response to emerging risks
Build shared understanding of the policy across product, engineering, legal, and leadership, communicating its reasoning to technical and non-technical audiences
Engage external experts as well as government and industry partners, and translate that engagement into stronger policy and enforcement
Minimum qualifications
Have deep, applied expertise in weapons systems and can translate complex technical evidence into sound policy judgments
Experience in a relevant setting, such as a service research laboratory, a defense research or innovation agency, or a company that designs or builds weapons systems
Can write clear, operationally precise policy and explain complex technical topics to non-specialist audiences
Understand the legal frameworks governing weapons and their transfer, and can craft policy that holds up across jurisdictions
Can do rigorous technical analysis of weapons systems using only open sources
Are comfortable with ambiguity and drawn to problems that have no established playbook
Are motivated by preventing misuse without obstructing the legitimate work in the field
Preferred qualifications
A working understanding of machine learning and large language model fundamentals
Hands-on engineering experience in a weapons-relevant technical domain, such as systems engineering, robotics and autonomy, guidance/navigation/control, sensors and signal processing, aerospace or mechanical engineering, materials and energetics, or embedded software
Hands-on experience applying arms export controls (ITAR/EAR) or international arms-control regimes
Experience building or evaluating classifiers, including LLM-based ones, and reasoning about precision and recall for rare, high-consequence categories
Trust & safety or product policy experience at a technology platform
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US; Boston, MA; New York, NY
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
This role can be based remotely in the U.S. Ideally SF, NYC, or Boston.
LangChain is building the infrastructure that powers the next generation of AI applications. Our tools are used by thousands of developers and teams to build, debug, and ship production-grade LLM-powered products.
As our product surface area grows, so does the need for a cohesive, scalable, and high-quality UI foundation. That’s where Design Systems comes in. We’re looking for a Design Systems Engineer to help build, own, and evolve LangChain’s component library—the foundation that our frontend teams rely on to ship fast without sacrificing quality, accessibility, or consistency.
This role sits at the intersection of Design and Engineering. You’ll work closely with designers, product engineers, and platform teams to turn design intent into robust, reusable components and tooling that scale across the product.
You’ll have ownership, influence, and your work will be directly consumed across LangChain’s products.
WHAT YOU'LL DO:
- Build out LangChain’s component library
- Design and implement reusable, composable React components that are flexible, accessible, and production-ready
- Partner closely with designers to translate design systems, tokens, and interaction patterns into code
- Build reliable UI quality systems
- Develop design system tooling and improve workflows around theming, tokens, versioning, testing, and component discovery (e.g. Storybook)
- Make thoughtful architectural decisions that enable accessibility, performance, consistency, and maintainability across LangChain’s UI stack
- Improve UI build and test workflows
- Optimize build performance, bundling strategy, and package versioning for the component library
- Maintain tooling for testing, dependency management of the UI app
WHAT YOU'LL BRING:
- Extensive experience building modular, composable, and well-documented component libraries and/or design systems
- Deep knowledge of React, TypeScript, HTML, and CSS, familiarity with: styling approaches (CSS Modules, CSS-in-JS, Tailwind, Sass, etc.) and design system toolings (Storybook, Chromatic, tokens pipelines, etc.)
- Experience collaborating closely with designers and non-engineering partners
- Strong attention to detail and a high bar for craft and genuine passion for accessibility and inclusive design
- Familiarity with testing UI components and visual regression testing
Annual salary range: $180,000 - $240,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
We’re looking for a hands-on IT Infrastructure Engineer to help scale Sierra’s internal systems during a critical period of growth. You’ll be the second member of our IT Engineering team, partnering closely with our IT Lead, GRC Lead, and Platform Engineering team to build and operate the systems that support our company day-to-day.
This is an engineering-first role. Our team approaches IT the same way product engineering teams build software: through code, automation, and well-designed systems. We build internal tools, ship integrations, and operate CI/CD-style workflows to manage identity, security, and infrastructure at scale.
This is a foundational role with significant ownership. You’ll help design and implement core infrastructure, strengthen security controls, and improve how we operate internally. The right person enjoys building high-leverage systems, automating repetitive work, and creating well-documented, scalable solutions that make the entire company more effective.
WHAT YOU'LL DO
In your first few months, you’ll focus on:
- Iterating on and improving internal tools that power IT and security workflows
- Deploying a DLP solution and integrating it into automated enforcement pipelines
- Building API-driven integrations between internal systems and our compliance automation platform
More broadly, you will:
- Design and scale internal infrastructure using code and infrastructure-as-code practices
- Build and maintain internal tools and services
- Improve and develop automation pipelines for provisioning, access management, and security controls
- Treat IT systems like software: versioned, tested, and continuously improved
- Partner with Platform Engineering and Security to implement scalable, programmatic solutions
- Create clear, durable documentation to support long-term scalability
WHAT YOU’LL BRING
- Think of IT problems as engineering problems, and default to building over manual work
- Have strong experience with identity platforms (Okta, Google Workspace, SSO, MFA, SCIM, OIDC)
- Have deployed or managed DLP or related security solutions (e.g., ZTNA, Cloudflare)
- Have extensive experience with IaC (Terraform)
- Are comfortable writing code for automation (e.g., Python, Bash, or similar)
- Have experience building internal tools or services that integrate via APIs
- Are comfortable working with CI/CD concepts and automation pipelines
- Are fluent in using and administering modern AI tooling
- Understand SaaS lifecycle management and compliance requirements
- Communicate clearly and document your systems well
- Are comfortable operating independently in a fast-moving environment
EVEN BETTER...
- Background in software engineering or prior experience on a product engineering team
- Experience building internal platforms or developer tooling
- Familiarity with security tooling such as CASB, EDR, or MDM
- Experience with access audits, data residency, or compliance controls
- Experience deploying systems using AWS and infrastructure-as-code
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include:
- IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity.
- Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs.
- Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate.
- AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations.
- Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users.
- AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory.
- Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location.
- Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors.
- IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience.
- SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review.
- IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning.
- Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working.
- IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning.
WHAT YOU’LL BRING
- Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment.
- Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software.
- SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership.
- Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly.
- Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change.
- Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff.
- Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations.
- AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor.
- Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices.
- Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate.
- Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote.
- Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays.
EVEN BETTER…
- Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side.
- Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly.
- Past experience with Apple Business Manager or zero-touch deployment tools.
- Passion for documentation, process improvement, and enabling others to solve simple issues themselves.
- Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices.
- Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments.
The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role
will need to be available to travel
to support events, shows, presentations, and calls.
You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements!
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI.
What You'll Do
Executive Support
Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments.
Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional customer service and professionalism.
Prepare, test, and support executive presentations, conference rooms, audiovisual systems, and collaboration technologies before and during executive meetings, board meetings, town halls, and other high-visibility business events.
Provide onsite technology support for executive meetings, leadership events, and company presentations, ensuring technology operates reliably with minimal disruption.
Travel will be required
to support executives at corporate offices, leadership meetings, conferences, board meetings, company events, and other business engagements.
Partner closely with Executive Assistants, Facilities, Security, Audio Visual teams, and Workplace Technology teams to coordinate technology requirements and deliver seamless executive experiences.
Resolve complex executive technology issues involving endpoint devices, mobile devices, conferencing platforms, audiovisual systems, networking, and workplace technologies with urgency and discretion.
Maintain strict confidentiality while supporting executive devices, meetings, communications, and sensitive business information.
Anticipate executive technology needs by proactively validating equipment, meeting spaces, presentations, and collaboration technologies prior to critical meetings and events.
Act as the primary escalation point for executive technology issues, balancing executive priorities with broader operational responsibilities while maintaining a high level of responsiveness.
Workplace Technology Support
Partner with stakeholders across the organization to understand business needs, explore new ideas, and help design practical technology solutions that improve productivity and workplace experience.
Provide guidance and recommendations that help teams implement effective, scalable solutions and automation opportunities aligned with workplace technology standards, including specialized or non-standard use cases.
Provide in-person and remote technical support for employees across the organization covering the United States, Canada, UK, India, and Japan.
Resolve complex issues involving devices, operating systems, computer hardware, mobile devices, VPN connectivity, printers, networking, peripherals, AI-powered workplace tools and workplace technologies that extend beyond standard support workflows.
Advanced issue resolution for the Global Service Desk, shaping global processes and procedures, and establishing documentation and runbooks that drive consistent procedure and practices across regions.
Investigate advanced issues, act as a point of contact for complex problems, provide technical guidance, identify recurring issues and automate resolution while focusing on improving resolution quality.
Deliver clear communication and practical automation-focused solutions that help employees stay productive.
Support and solve enterprise AI platforms and AI-enabled workplace technologies, raising issues and partnering with engineering teams when necessary.
Endpoint Reliability & Device Lifecycle
Design, configure, and support complex or custom hardware builds to meet specialized performance and workflow requirements, particularly for engineering and digital gaming studio environments.
Proactively monitor endpoint health and analyze trends in device performance, reliability, and recurring issues to drive improvements through automation where appropriate.
Drive improvements to standardize workflows and implement automation, scripting, and AI-assisted solutions to improve consistency, reduce manual effort, and enhance operational effectiveness.
Configure, deploy, and maintain company equipment, including laptops, desktops, and mobile devices, to ensure they meet security, compliance, and operational standards.
Support device lifecycle activities including provisioning, upgrades, hardware replacements, and secure decommissioning.
Maintain consistency in supported hardware, operating systems, and workplace technology standards.
Lead long-term improvements by addressing root causes and implementing scalable automation-enabled solutions.
Collaboration & Workplace Technology Partnerships
Partner with teams, including our digital gaming studios, to understand requirements and deliver reliable and scalable workplace technology solutions, including onboarding new processes and procedures, supporting specialized workflows, providing consultation on hardware, software, and user experience solutions, and aligning technology solutions to business goals and technical standards.
Support conference room systems, collaboration tools, printers, and workplace peripherals used across office environments.
Ensure workplace technology systems operate reliably for meetings, events, and day-to-day collaboration.
Support offsite events and shows as needed (travel required).
Assist teams in onboarding to new technologies, processes, and procedures by providing guidance, documentation, and hands-on support to ensure successful adoption.
Build strong partnerships across business teams to understand evolving needs and help translate ideas into scalable workplace technology solutions.
Act as a liaison between end users, Global Service Desk, and engineering teams to support change, improvements, and adoption of new technologies.
Support internal partners in bringing their ideas to life by providing guidance on process, procedure, and alignment with existing systems.
Support technology rollouts, device refresh initiatives, automation initiatives, and workplace experience improvements.
Provide feedback to engineering and platform teams to improve the usability, reliability, and performance of workplace systems.
Cross-System Ownership
Take ownership of complex or high-impact issues, leading investigation and resolution across multiple technology domains.
Investigate and resolve issues that span multiple technology layers including endpoint configuration, device management platforms, authentication systems, VPN and network connectivity, and workplace infrastructure.
Recognize patterns across incidents and identify when issues represent broader systemic challenges.
Drive coordination with engineering, security, and infrastructure teams to implement durable fixes.
Operational Improvement, Documentation & Automation
Identify recurring issues, trends, and inefficiencies, and translate them into standardized solutions, improved workflows, or automation opportunities.
Design and drive scalable support approaches, including repeatable workflows, playbooks and automated processes, that improve consistency and enable broader teams to resolve issues effectively.
Maintain and evolve these playbooks based on recurring issues, ensuring knowledge is continuously refined and shared across support teams.
Create and maintain clear, structured documentation in Confluence, including troubleshooting guides, operational procedures, and knowledge base articles.
Partner with the Global Service Desk to share knowledge, improve workflows, identify automation opportunities and increase overall support effectiveness.
Promote consistent support practices and ensure alignment in how common issues are handled across teams through standardized workflows and approaches.
Assist in evaluating, testing, and validating automation solutions, endpoint analytics tools, and AI-assisted support and troubleshooting capabilities.
Proactively improve support operations by reducing manual effort and increasing consistency across common issue types.
What You'll Bring
Experience in the dedicated Executive Support space
3+ years of experience supporting enterprise desktop environments or workplace technology systems.
Experience with Windows and macOS operating systems, including hardware, peripherals, and mobile device support.
Experience supporting collaboration tools, productivity platforms, and workplace technology environments.
Familiarity with endpoint management tools or enterprise IT management platforms.
Working knowledge of networking fundamentals including DNS, Wi-Fi, VPN connectivity, and authentication workflows.
Experience using service management platforms such as ServiceNow or similar tools.
Ability to analyze sophisticated technical issues, identify root causes, and communicate solutions clearly.
Strong documentation skills and a history of creating runbooks, playbooks, or knowledge base articles.
Experience identifying trends, improving processes, or building automation initiatives is preferred.
Core Requirements
Demonstrates strong diagnosing and problem-solving skills across workplace technology environments, including hardware, operating systems, and network connectivity.
Owns complex technical issues through resolution, including cross-team coordination when required.
Owns the reliability and consistency of endpoint and workplace technology systems.
Identifies patterns, trends, and opportunities for improvement, including automation and process optimization.
Produces clear documentation and knowledge resources that enable scalable support and knowledge transfer.
Collaborates effectively across teams while maintaining accountability for outcomes.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$91,100
—
$136,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
We are looking for a Senior Software Engineer to join our Business Systems Engineering (BSE) organization. We build the platform and applications that power the creation and production of Magic: The Gathering®, Dungeons & Dragons®, and Duel Masters®. These products drive over $2 billion in annual revenue and are beloved by millions of players worldwide. The systems we build are what make that work possible.
This is a role with high impact and real stakes. You'll set technical direction, shape engineering culture, and lead others while staying hands-on. You'll work on the cutting edge of AI-driven software development, pairing technical excellence and engineering discipline with AI-accelerated delivery ensuring quality, reliability, and long-term maintainability. We're on a journey to make history, and we want you to help lead it!
If you're motivated by ownership, care deeply about the craft, and want to build something that matters — join the party.
What You'll Do:
Design and develop services and applications on AWS that are core to our product creation platform.
Influence and champion and engineering standards across the org, resulting in effective system design at both the application and service level.
Leverage and enhance our AI-assisted development tooling continuously improving the practices, review standards, and quality gates that keep AI-accelerated delivery reliable and maintainable.
Own technical decisions end-to-end: assess tradeoffs, align partners, drive execution, and follow through without waiting to be asked.
Translate business challenges into well-designed, scalable software solutions in partnership with product owners and cross-functional partners.
Influence and build up your teammates through technical direction, and code and design reviews, supporting their growth and career development.
What You'll Bring:
8+ years of software engineering experience, with 2+ years in a lead, staff, or senior+ capacity.
Proven track record building and operating production-grade enterprise software. Deep understanding of application and distributed system design and architecture patterns.
Hands-on experience with AI-assisted development workflows and the judgment to critically evaluate AI-generated code against production quality standards.
Proficiency in C#/.NET, Java, Go or comparable languages, AWS, Docker/ECS/EKS), CI/CD pipelines, REST APIs, event-driven systems, and relational database design.
A history of influencing engineers through pairing, feedback, and driving technical excellence among your team.
A strong sense of ownership and the communication skills to drive outcomes across technical and non-technical partners.
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.
Nice To Have:
Experience with React.js or other popular frontend frameworks.
Familiarity with event streaming platforms (e.g., Kafka, AWS SNS/SQS).
Experience with Kubernetes, Terraform, or infrastructure-as-code practices.
Curiosity about or knowledge of Wizards brands.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$144,100
—
$216,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
We are looking for a Senior Software Engineer to join our Business Systems Engineering (BSE) organization. We build the platform and applications that power the creation and production of Magic: The Gathering®, Dungeons & Dragons®, and Duel Masters®. These products drive over $2 billion in annual revenue and are beloved by millions of players worldwide. The systems we build are what make that work possible.
This is a role with high impact and real stakes. You'll set technical direction, shape engineering culture, and lead others while staying hands-on. You'll work on the cutting edge of AI-driven software development, pairing technical excellence and engineering discipline with AI-accelerated delivery ensuring quality, reliability, and long-term maintainability. We're on a journey to make history, and we want you to help lead it!
If you're motivated by ownership, care deeply about the craft, and want to build something that matters — join the party.
What You'll Do:
Design and develop services and applications on AWS that are core to our product creation platform.
Influence and champion and engineering standards across the org, resulting in effective system design at both the application and service level.
Leverage and enhance our AI-assisted development tooling continuously improving the practices, review standards, and quality gates that keep AI-accelerated delivery reliable and maintainable.
Own technical decisions end-to-end: assess tradeoffs, align partners, drive execution, and follow through without waiting to be asked.
Translate business challenges into well-designed, scalable software solutions in partnership with product owners and cross-functional partners.
Influence and build up your teammates through technical direction, and code and design reviews, supporting their growth and career development.
What You'll Bring:
8+ years of software engineering experience, with 2+ years in a lead, staff, or senior+ capacity.
Proven track record building and operating production-grade enterprise software. Deep understanding of application and distributed system design and architecture patterns.
Hands-on experience with AI-assisted development workflows and the judgment to critically evaluate AI-generated code against production quality standards.
Proficiency in C#/.NET, Java, Go or comparable languages, AWS, Docker/ECS/EKS), CI/CD pipelines, REST APIs, event-driven systems, and relational database design.
A history of influencing engineers through pairing, feedback, and driving technical excellence among your team.
A strong sense of ownership and the communication skills to drive outcomes across technical and non-technical partners.
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.
Nice To Have:
Experience with React.js or other popular frontend frameworks.
Familiarity with event streaming platforms (e.g., Kafka, AWS SNS/SQS).
Experience with Kubernetes, Terraform, or infrastructure-as-code practices.
Curiosity about or knowledge of Wizards brands.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$144,100
—
$216,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Ciudad de México, Mexico
Workplace: hybrid
About the Role
At
NOVACARD
, we're looking for a
Legal Contracts & Corporate Affairs Analyst
to support NOVAPLAZO and our growing operations in Mexico.
You will work across
commercial contracting, corporate affairs, AML/KYC compliance, and financial regulation
, partnering with Operations, Finance, Product, Commercial, and other teams.
What You'll Do
Contracts & Corporate Affairs
Review, negotiate, and formalize
merchant, supplier, and commercial agreements
, including NDAs.
Review key clauses related to data protection, intellectual property, confidentiality, liability, and termination.
Manage contract documentation, version control, signatures, and corporate files.
Support
shareholder meetings, powers of attorney, corporate records, and filings
before the RPC and SAT.
Coordinate corporate matters with notaries, financial institutions, and internal stakeholders.
Compliance & Legal Support
Support
AML/KYC compliance
under LFPIORPI and applicable regulations.
Review and validate customer and corporate documentation.
Support monthly notices and reporting before the
UIF
.
Assist with regulatory matters involving
Banxico, CONDUSEF, PROFECO, and other relevant authorities
.
Provide day-to-day legal support to Operations, Product, Commercial, and Finance teams.
What We're Looking For
Law degree (Licenciatura en Derecho)
and valid Mexican professional license (
cédula profesional
).
At least
3 years of relevant professional experience in sector.
Experience in
commercial contracts and corporate law
.
Knowledge of Mexican corporate and commercial regulations.
Knowledge of
AML regulations (LFPIORPI)
and KYC processes.
Strong analytical, organizational, communication, and legal writing skills.
Ability to manage multiple legal matters and deadlines simultaneously.
Intermediate to advanced English
.
Nice to Have
Experience in
fintech, financial services, acquiring, payments, or regulated industries
.
Knowledge of
financial regulation and data protection (LFPDPPP)
.
Experience with electronic signature and document management platforms.
Postgraduate studies in Corporate, Financial, or Regulatory Law.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE CONSUMER BUSINESS SERVICES TEAM
- Sierra partners with the businesses that power everyday life for consumers and enterprises alike — from the CPG brands on every shelf to the logistics networks that get products there, the real estate and facilities teams that manage the buildings people live and work in, and the energy and utility providers that keep the lights on. Our agents handle everything from order tracking and account management to field service scheduling and billing support, tuned to the voice and workflows of each business.
- This vertical spans a wide range of industries — consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities — giving you the breadth to build relationships across some of the largest and most established companies in the world.
- Join us to bring AI agents to the businesses that quietly run the economy — and help build technology that makes these essential services faster, more reliable, and more human for everyone who depends on them.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Menlo Park
Workplace: Hybrid
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.
We're seeking a Forward Deployed Engineer embedded directly inside customer engineering teams, writing the code, building the tooling, integrations and configurations needed to get Blockstream's products into production. Additionally you ship what you build back into the core product.
Operating within the Consulting Services organization, the Forward Deployed Engineer partners closely with Product Management, Engineering, Enterprise Sales, and Delivery teams to help customers successfully implement and adopt Blockstream's products.
This is not a traditional configuration or support role. You will spend significant time working directly alongside customer engineering, operations, and technology teams, often onsite, to understand complex banking environments, solve technical challenges, and deliver production-ready solutions. As the technical bridge between customers and Blockstream, you will play a critical role in accelerating customer success while providing valuable implementation insights that continuously improve our products and delivery methodology.
What You'll Be Doing (Responsibilities):
Customer Delivery & Implementation
- AI-first prototyping: Use AI-assisted development to stand up minimum viable solutions or proof of concepts on short turnaround notice, proving Enterprise Product value early in an engagement and hardening the winning prototypes into use case based playbooks.
- Tech Pre-Sales: Support Enterprise Sales in technical pre-sales, RFP/RFI and security questionnaire responses; contribute to SOW scoping, effort estimation, and scope-change management.
- Delivery: Own the technical delivery of Blockstream enterprise software from project kickoff through production deployment and post launch support
- Financial Institutions: Work directly with financial institutions to understand business processes, operational workflows, and technical environments.
- Configure, deploy, and optimize Blockstream products based on customer requirements and approved solution designs.
- Success Criteria: Execute implementation planning, system configuration, testing, User Acceptance Testing (UAT), production deployment, and post-go-live support. Define success criteria, milestones and own implementation.
- Deliver administrator and end-user enablement sessions to ensure successful customer adoption.
- Enterprise integration: Integrate with core banking and capital-markets systems.
Engineering & Technical Delivery
- Controlled environments: Deploy into on-premise, network-isolated, and air-gapped banking environments under formal change control, producing the security and audit evidence that compliance and pen-test reviews require.
- Design and implement integrations between Blockstream enterprise products and customer systems using required integration interfaces and data pipeline technologies.
- Troubleshoot complex technical, configuration, and integration challenges throughout the implementation lifecycle.
- Work closely with customer engineering teams to ensure secure, scalable, and production-ready deployments.
- Develop reusable deployment assets, implementation playbooks, technical documentation, and best practices.
- Collaborate closely with Engineering to resolve product issues and improve implementation quality.
Customer Collaboration
Embed directly with customer teams to gain a deep understanding of their operating environment and technical challenges.
- Facilitate technical workshops, architecture discussions, and implementation planning sessions.
- Act as a trusted technical advisor throughout the implementation lifecycle.
- Build strong relationships across customer Technology, Operations, Security, and Engineering functions.
Digital Assets Product Improvement Feedback Loop
- Turn implementation learnings, customer feedback, and product enhancement opportunities into code
- Identify repeatable deployment patterns across engagements and contribute to standardized implementation methodologies.
- Partner with Product Management and Engineering to shape the roadmap and improve platform capabilities based on real customer implementations.
- Help accelerate customer time-to-production through continuous improvement of deployment frameworks and best practices.
What We Look for In You (Required Qualifications):
- 4-8 years of experience in Software Engineering, Forward Deployed Engineering, Solutions Engineering, Professional Services, Technical Consulting, Implementation Engineering, or Enterprise Software Delivery.
- Proficiency in at least one systems or backend language (e.g. Python, Go, Rust) sufficient to build and ship integrations, tooling and services independently
- Experience implementing and deploying enterprise software solutions within complex customer environments.
- Strong understanding of protocol intermediation, enterprise integration patterns, cloud technologies, security fundamentals and modern software architectures.
- Experience working directly with enterprise customers throughout implementation and deployment projects.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to translate business requirements into scalable technical solutions.
- Comfortable collaborating across Product Management, Engineering, Enterprise Sales, and Consulting teams.
- Strong customer-facing communication and stakeholder management skills.
- Self-starter with proven ability to work independently while managing multiple customer engagements.
- Willingness to travel regularly to customer locations across North America for the US based role.
- Excellent English skills are required
Nice To Haves (Preferred Qualifications):
- Experience working with financial institutions, like private banking, wealth management, custody, payments, treasury, or capital markets.
- Background in Bitcoin, blockchain, digital assets, tokenization, or fintech.
- Experience integrating enterprise software using APIs and modern integration frameworks.
- Knowledge of cloud platforms, containerized deployments, or infrastructure automation.
- Familiarity with Layer-2 technologies and digital asset infrastructure.
- Experience contributing product feedback from customer implementations into engineering roadmaps.
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: New York
Workplace: Remote
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.
We're seeking a Forward Deployed Engineer embedded directly inside customer engineering teams, writing the code, building the tooling, integrations and configurations needed to get Blockstream's products into production. Additionally you ship what you build back into the core product.
Operating within the Consulting Services organization, the Forward Deployed Engineer partners closely with Product Management, Engineering, Enterprise Sales, and Delivery teams to help customers successfully implement and adopt Blockstream's products.
This is not a traditional configuration or support role. You will spend significant time working directly alongside customer engineering, operations, and technology teams, often onsite, to understand complex banking environments, solve technical challenges, and deliver production-ready solutions. As the technical bridge between customers and Blockstream, you will play a critical role in accelerating customer success while providing valuable implementation insights that continuously improve our products and delivery methodology.
What You'll Be Doing (Responsibilities):
Customer Delivery & Implementation
- AI-first prototyping: Use AI-assisted development to stand up minimum viable solutions or proof of concepts on short turnaround notice, proving Enterprise Product value early in an engagement and hardening the winning prototypes into use case based playbooks.
- Tech Pre-Sales: Support Enterprise Sales in technical pre-sales, RFP/RFI and security questionnaire responses; contribute to SOW scoping, effort estimation, and scope-change management.
- Delivery: Own the technical delivery of Blockstream enterprise software from project kickoff through production deployment and post launch support
- Financial Institutions: Work directly with financial institutions to understand business processes, operational workflows, and technical environments.
- Configure, deploy, and optimize Blockstream products based on customer requirements and approved solution designs.
- Success Criteria: Execute implementation planning, system configuration, testing, User Acceptance Testing (UAT), production deployment, and post-go-live support. Define success criteria, milestones and own implementation.
- Deliver administrator and end-user enablement sessions to ensure successful customer adoption.
- Enterprise integration: Integrate with core banking and capital-markets systems.
Engineering & Technical Delivery
- Controlled environments: Deploy into on-premise, network-isolated, and air-gapped banking environments under formal change control, producing the security and audit evidence that compliance and pen-test reviews require.
- Design and implement integrations between Blockstream enterprise products and customer systems using required integration interfaces and data pipeline technologies.
- Troubleshoot complex technical, configuration, and integration challenges throughout the implementation lifecycle.
- Work closely with customer engineering teams to ensure secure, scalable, and production-ready deployments.
- Develop reusable deployment assets, implementation playbooks, technical documentation, and best practices.
- Collaborate closely with Engineering to resolve product issues and improve implementation quality.
Customer Collaboration
Embed directly with customer teams to gain a deep understanding of their operating environment and technical challenges.
- Facilitate technical workshops, architecture discussions, and implementation planning sessions.
- Act as a trusted technical advisor throughout the implementation lifecycle.
- Build strong relationships across customer Technology, Operations, Security, and Engineering functions.
Digital Assets Product Improvement Feedback Loop
- Turn implementation learnings, customer feedback, and product enhancement opportunities into code
- Identify repeatable deployment patterns across engagements and contribute to standardized implementation methodologies.
- Partner with Product Management and Engineering to shape the roadmap and improve platform capabilities based on real customer implementations.
- Help accelerate customer time-to-production through continuous improvement of deployment frameworks and best practices.
What We Look for In You (Required Qualifications):
- 4-8 years of experience in Software Engineering, Forward Deployed Engineering, Solutions Engineering, Professional Services, Technical Consulting, Implementation Engineering, or Enterprise Software Delivery.
- Proficiency in at least one systems or backend language (e.g. Python, Go, Rust) sufficient to build and ship integrations, tooling and services independently
- Experience implementing and deploying enterprise software solutions within complex customer environments.
- Strong understanding of protocol intermediation, enterprise integration patterns, cloud technologies, security fundamentals and modern software architectures.
- Experience working directly with enterprise customers throughout implementation and deployment projects.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to translate business requirements into scalable technical solutions.
- Comfortable collaborating across Product Management, Engineering, Enterprise Sales, and Consulting teams.
- Strong customer-facing communication and stakeholder management skills.
- Self-starter with proven ability to work independently while managing multiple customer engagements.
- Willingness to travel regularly to customer locations across North America for the US based role.
- Excellent English skills are required
Nice To Haves (Preferred Qualifications):
- Experience working with financial institutions, like private banking, wealth management, custody, payments, treasury, or capital markets.
- Background in Bitcoin, blockchain, digital assets, tokenization, or fintech.
- Experience integrating enterprise software using APIs and modern integration frameworks.
- Knowledge of cloud platforms, containerized deployments, or infrastructure automation.
- Familiarity with Layer-2 technologies and digital asset infrastructure.
- Experience contributing product feedback from customer implementations into engineering roadmaps.
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
The Detection & Response (D&R) team plays a critical role in protecting our systems, users, and data from security threats. We’re looking for an experienced Technical Program Manager to own and evolve incident management within D&R. This is a senior-level specialization on the Technical Program Manager ladder, focused on how we detect, respond to, and learn from security and operational incidents.
You’ll be the driving force behind maturing and scaling our incident response lifecycle—from detection and triage through containment, remediation, and post-incident review. Critically, some of the highest-impact work in this role happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working cross-functionally across engineering, security, infrastructure, and product teams to ensure that broad fixes and systemic improvements are actually implemented.
You won’t just manage incidents—you’ll make sure we get meaningfully better after each one.
Responsibilities
Own the end-to-end D&R incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking.
Serve as incident commander for security incidents, driving clear coordination across executive, engineering, security, legal, and other appropriate stakeholders.
Establish and run incident commander rotations within D&R, ensuring clear ownership and effective coordination during incidents of varying severity.
Drive post-incident accountability by defining how action items are captured, assigned, tracked, and completed across teams—ensuring follow-through on both tactical fixes and strategic improvements.
Gather, analyze, and report on incident trends and patterns to surface systemic risks, recurring root causes, and areas where the organization is most vulnerable.
Translate trend analysis into actionable cross-functional initiatives: partner with engineering, infrastructure, security, and product teams to prioritize and implement broad fixes and preventive improvements that address root causes rather than symptoms.
Lead incident review forums (post-mortems, retrospectives) and ensure learnings are captured, socialized, and acted upon across the organization.
Develop and maintain D&R incident response documentation, playbooks, runbooks, and training materials; keep them current as the threat landscape and our systems evolve.
Partner with detection engineering to improve alert fidelity, reduce noise, and shorten time-to-detection for security events.
Define, develop, and track incident management KPIs and report regularly to D&R and Security leadership.
Support broad cross-functional training and initiatives to uplevel security awareness across the company (e.g. Tabletop exercises, training, talks).
You may be a good fit if you:
Have 7+ years of experience in technical program management, incident management, or security operations, with significant time spent in a detection & response or security incident response context.
Have led or built incident response programs at a technology company, ideally in a high-growth or security-intensive environment.
Have a demonstrated track record of turning incident data into organizational improvements—not just writing post-mortems, but driving the cross-functional work to implement systemic fixes.
Are comfortable participating in on-call responsibilities and leading incident response during high-severity security events, including off-hours.
Have experience building and scaling operational processes from the ground up in environments where structure didn’t previously exist.
Excel at driving accountability and follow-through across multiple teams without direct authority—you know how to influence, track, and close the loop.
Have strong analytical skills and experience with incident trend analysis, metrics reporting, and data-driven prioritization.
Are highly organized with a knack for bringing structure to ambiguous, fast-moving situations.
Have excellent communication skills, especially under pressure and when coordinating across technical and non-technical stakeholders, including executive leadership.
Thrive in fast-paced environments where priorities shift and you’re often working with incomplete information.
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic is building and securing data center capacity at an unprecedented pace, and the power and cooling equipment that goes into those sites — switchgear, UPS, generators, transformers, busway, chillers, CDUs, air handlers, pumps and piping skids — is long-lead, high-value, and unforgiving of defects. A single nonconformance discovered at site can cost weeks of schedule.
We're hiring a Manufacturing Quality Engineer to own quality at the source: inside our OEMs' and integrators' factories. You will qualify suppliers, define acceptance criteria, witness factory acceptance tests, drive corrective action to closure, and make sure equipment leaves the factory complete, conforming, documented, and ready to install. You are the person who catches the problem in Ohio before it becomes a problem in Texas.
This is a hands-on individual-contributor role on the Compute DC Infrastructure team, partnering daily with Electrical and Mechanical Engineering, Strategic Sourcing, Construction, and Commissioning. It is not a supplier-relationship-management role and not a people-management role — the emphasis is technical quality engineering at manufacturing facilities.
What You'll Do
Supplier qualification and readiness
Lead quality qualification of new and existing suppliers of power and cooling equipment, including on-site process audits, capability assessments, and manufacturing readiness reviews (MRRs) ahead of production release.
Translate Anthropic engineering specifications into supplier-facing quality requirements: inspection and test plans (ITPs), acceptance criteria, witness/hold points, and documentation deliverables.
Partner with Strategic Sourcing to embed quality requirements, Supplier Quality Agreements, and FAT/documentation expectations into RFPs and contracts.
Factory acceptance and in-process quality
Plan, witness, and sign off factory acceptance tests (FATs) for electrical gear (switchgear, UPS, transformers, gensets, busway, PDUs) and mechanical systems (chillers, CDUs, CRAH/fan walls, dry coolers, pumps, piping skids), including functional, performance, and integrated-system testing.
Conduct in-process and pre-shipment inspections at supplier facilities; verify build-to-print conformance, workmanship, labeling, and traceability.
Review and approve supplier test reports, quality data packages, and turnover documentation; ensure equipment ships complete and installation-ready.
Nonconformance and corrective action
Own the nonconformance (NCR) and deviation process for factory-found issues; lead containment, disposition, and root-cause analysis using 8D, 5-Why, FMEA, and fault-tree methods.
Drive supplier corrective and preventive actions (CAPA) to verified closure with measurable, sustained improvement.
Investigate field-reported defects that trace back to manufacturing, and feed lessons learned into supplier requirements, ITPs, and future RFPs.
Metrics and continuous improvement
Define and track supplier quality KPIs — first-pass FAT yield, defect rate, NCR aging, on-time documentation, supplier scorecards — and report them in quarterly supplier business reviews.
Apply SPC and statistical analysis to supplier process data to identify systemic risk before it reaches a FAT.
Help build the quality framework for a rapidly scaling, multi-supplier, multi-region equipment pipeline — templates, checklists, audit standards, and the operating rhythm around them.
Who You Are
6–10+ years of quality engineering, manufacturing quality, or supplier quality experience in electrical or mechanical equipment manufacturing, mission-critical infrastructure, or a comparable regulated/high-consequence industry.
Hands-on experience with at least one side of the data center equipment stack — medium/low-voltage switchgear, UPS, generators, transformers, busway, or chillers, CDUs, air handlers, pumps — and the curiosity to come up to speed fast on the other.
Proven record planning and witnessing FATs and conducting supplier audits, with the judgment to know when to hold a shipment and when to accept with deviation.
Deep fluency in structured problem-solving and quality tools: 8D, RCA, FMEA, SPC, control plans, PPAP or equivalent.
Able to read electrical one-lines, P&IDs, and mechanical drawings and check a build against them.
Strong technical writing — you produce ITPs, audit reports, and NCR packages that stand on their own.
Comfortable operating with high autonomy and ambiguity, and communicating clearly to engineers, suppliers, and leadership.
Bachelor's degree in Electrical, Mechanical, Manufacturing, or Industrial Engineering, or equivalent experience.
Nice to Have
Experience with hyperscale or AI data center equipment supply chains, or with OFCI (owner-furnished, contractor-installed) delivery models.
Familiarity with liquid-cooling systems (CDUs, manifolds, quick disconnects) and the cleanliness, pressure, and leak-test regimes they require.
Working knowledge of relevant standards: UL 891/1558/1778, IEEE C37, NEMA, AHRI 550/590, ASHRAE 90.4, ASME B31.x, ISO 9001 auditing.
ASQ CQE/CQA, Six Sigma Green/Black Belt, or lead-auditor certification.
Experience standing up a supplier quality function or QMS from a small base.
Proficiency with QMS/ERP platforms and data tools (SQL, Power BI, or similar).
Logistics
Location: [San Francisco / hybrid — or remote US with hub access?]
Travel: [40–60%] to supplier and integrator factories across the US and [internationally], with occasional visits to active construction sites.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Jubail, Saudi Arabia
San Francisco, CA • New York, NY
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San Francisco, CA | New York City, NY | Washington, DC
УдалённоseniorRemote - US; Boston, MA; New York, NY
ОфисSan Francisco, CA
ОфисNew York, NY; Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs; Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side
Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
seniorRenton, Washington, United States
seniorRenton, Washington, United States
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ГибридMenlo Park
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