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Location: COSTA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions F&B ATTENDANT for COSTA CRUISES! F&B Attendant supports the food and beverage delivery in any F&B areas, including Crew Restaurants and Specialty Restaurants, providing an excellent Guest experience. Conditions: Free food and accommodation on board First joining ticket is provided by company Medical insurance provided during the work contract Contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to show yourself and build a career Responsibilities: Picks up and delivers food and beverage during the service periods from the galley to the dining room. Sets up and cleans the assigned area to guarantee the compliance to the PHS procedures and service standards. During the service brings to the Galley area all the materials for washing, facilitating the process by arranging them according to instructions received and bring back to the waiter stations. Refills buffet lines and beverage stations. Takes care of tools and utensils to provide and guarantee service as per standards if necessary. Minimizes waste of consumables and loss & breakage of endowments, with particular attention to food spoilage Checks and sets up all the electronic equipment (i.e. printers) for the electronic waiter orders. Is responsible to monitor together with the Waiter the serving time during the sittings Maintains the dishwashing areas clean and tidy, including sorting of the garbage when needed Cleans and organizes Restaurants stores areas according to Company standards At the end of the service assures that bar checks are delivered on a daily bases to the Administrative department in order to face any eventual complaint during the last day of the cruise When needed provides correct order loading in the main store and carries the materials in the assigned food location for the service in accordance to the loading form issued When necessary, performs the position of Waiter in the Restaurant during dinner service as per onboard Management instructions Requirements: Minimum 19 years old Good level of English and Russian Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese) At least 1 year Hotel/Restaurant experience as Waiter/Bus Boy Good administrative skills. Work with international team members. Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺 Last updated: June 7, 2024 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: COSTA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions CHILDREN/TEEN ANIMATOR for COSTA CRUISES! Children/Teen Animator entertains children/teens during the cruise. Conditions: Free food and accommodation on board First joining ticket is provided by company Medical insurance provided during the work contract Contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to show yourself and build a career Responsibilities: Manages a group of children of different nationalities involves them in games, dancing and Art & Craft activities to entertain them according to the cruise planning Follows strictly Company sanitation and security rules concerning the management of Squok Club and children activities to guarantee safe and secure entertainment activities Handles all emergencies related to children and teens to provide a fast and effective solution in accordance with Company standards Plans and promotes the activities well in advance, organizing all the material and equipment to deliver a precise and structured program Manages and gives assistance at the "Rope Garden Park" where present, upon receiving a specific training Requirements: Minimum 19 years old Good level of English and Russian Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese) At least 1 year experience in Hotels/ Kids Camps/ Schools in similar positions (Entertainment, Animator Staff, Teaching Staff) Good administrative skills. Work with international team members. Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺 Last updated: June 7, 2024 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: COSTA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions CASHIER OPERATOR for COSTA CRUISES! Cashier Operator manages all operations related to onboard cash payments by Guests in accordance with Company procedures Conditions: Free food and accommodation on board First joining ticket is provided by company Medical insurance provided during the work contract Contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to show yourself and build a career Responsibilities: Is responsible for collecting cash deposits and payments for shipboard accounts settled in cash and deliver it to the Administrative Department to activate Guests accounts Prints Costa Cards and related materials and organizes them to make sure that all the material is ready to be delivered by the assigned department Collects and sorts purchase Guest checks to assure that these are ready to be verified Collects and verifies all payments to assure that no Guest is leaving without paying on disembarkation day Manages and addresses all the problems related to payments and cash collection and, when needed, is in charge for operation regarding closure of Guest account/main courante/printing of bills to give the appropriate assistance to Guests Requirements: Minimum 19 years old Good level of English and Kazakh languages Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese) At least 1 year experience in similar positions. Good administrative skills. Work with international team members. Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺 Last updated: June 7, 2024 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: COSTA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions BUFFET SUPERVISOR for COSTA CRUISES! Buffet Supervisor leads and directs department activity in any area as assigned according to SOP (Standard Operating Process) in order to deliver an excellent service to the Guest Conditions: Free food and accommodation on board First joining ticket is provided by company Medical insurance provided during the work contract Contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to show yourself and build a career Responsibilities: Regularly visit Guest at the table during service to ensure Guest satisfaction and establish a good relationship to improve service delivery Assures that the assigned areas are arranged as per manual by supervising the area and controlling the Buffet set up Organizes the shift schedules, controls and assigns the Staff to the directed station in order to provide speedy, courteous and professional buffet service according to Company procedures Supervises cleaning, maintenance and sanitation in order to assure adherence to USPH standard and require immediate reparation of out of order equipment Takes in charge or reports to the line manager Guests complaints in order to provide a fast and effective solution Leads training sessions and follows up to ensure the training is achieving set goals Supervises special events (i.e. beverage service on Pier, Pizzeria, generic food outlet) in order to assure adequate arrangement Is responsible for and takes physical inventories of all materials and products located in the assigned area on weekly basis At the end of each service fills in a report regarding the service execution and transmits it to the head of department Requirements: Minimum 19 years old Good level of English and Russian Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese) At least 1 year experience in middle management position in a Restaurant with 80/100 seats. Ship experience in the same position will be an advantage. Good administrative skills. Work with international team members. Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺 Last updated: June 7, 2024 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. The Canonical Kernel Team is seeking exceptionally talented technology experts and industry veterans with a proven track record in operating systems kernel development or low level system engineering to take the lead in the architecture, implementation, and ongoing delivery of the following (but not limited to) aspects of the Ubuntu Linux kernel: Driving engagements for key Silicon and Cloud partners to provide optimal solutions for their platforms Leading the mitigation of common vulnerabilities and exposures for Ubuntu Linux as well as driving active hardening in the kernel Architecting enhancements to performance and correctness to make Ubuntu Linux the most reliable and highest performing Linux kernel available today Streamlining the packaging and distribution of particularly troublesome third-party components for optimal experience by end users Developing new means to deliver Ubuntu Linux at scale to the strict quality standards and delivery schedules expected by end users While not a formal managerial role, the successful candidate will possess strong people skills and natural ability to lead engineers within the team, as well as working with other external teams to coordinate adoption and delivery. We are looking for individuals with not only an incredibly deep technical background in operating system kernels and distributions, but also a strong flair for leadership and taking initiative to drive ideas and the associated delivery teams to completion. While we hesitate to put a specific number of years of experience as a requirement for an applicant as that does not take into account relative ability or circumstances, for a comparative guideline we would be seeking candidates with the demonstrated technical equivalent of 15+ years of industry experience. Location: We have home-based lead kernel engineer roles in every timezone, although the individual aspects as listed above may be linked to a specific geographic region. What the role entails Set the technical direction and lead the delivery of a team of junior and mid-career engineers for a key aspect of Ubuntu Linux Work closely with management within and outside the team to track and coordinate initiatives to delivery Collaborate daily with other senior technical leadership on the Kernel Team on how best to ensure Ubuntu stays at the pinnacle of Linux distributions What we are looking for in you Well-organised and motivated self-starter able to thrive in a remote work environment Strong communication skills in English, both written and verbal Expert understanding of the C programming language Demonstrated expertise working in a *nix-based operating system kernel and distribution. While direct Linux experience would be ideal, it is not required. Python and Bash scripting ability Powerful grasp of the capabilities and nuances of the git version control system Prior experience developing with software packaging formats, with direct Ubuntu/Debian/Snap experience being highly regarded Ability to travel internationally at least twice a year for company events of up to two weeks length Nice-to-have skills Strong background in RTOS and real-time performance analysis Demonstrated experience with kernel patching and debugging Strong grasp of device drivers, BSP’s, and other low level system engineering Prior experience with Rust, ideally as it pertains to the Linux kernel What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Office Based - Taipei, Taiwan Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring an Engineering Manager for Ubuntu Hardware Certification Quality Engineering , to lead the team responsible for the test suites which validate hardware compatibility with Ubuntu Linux (Core, Desktop and Server – see https://ubuntu.com/certified for more information). We work together with silicon companies, OEMs, ODMs and teams within Canonical to ensure a smooth, secure out of the box Ubuntu experience, with success in this role leading to a great Ubuntu experience being offered on more and more devices. As the Engineering Manager of the Certification Quality team you’ll lead a dedicated testing team, shaping the vision and setting the pace, in collaboration with the rest of the Certification and hardware enablement teams. You will lead the certification test strategy for Canonical’s PC OEM and ODM partnerships, including Advantech, ASUS, Dell, HP,  and Lenovo, deepening the test coverage for both new and existing certified hardware. You will pioneer the use of Canonical’s open source test frameworks and custom designed hardware to drive automated hardware validation of the operating system. This is a challenging position for a quality focused engineering leader, and requires an analytical mind with a passion for test automation and team leadership. Location: This role will be office based in Taipei Minsheng district, Taiwan. This role entails Lead the development and maintenance of Canonical’s hardware certification test suite Manage timely delivery of certifications as part of the hardware certification programmes Work collaboratively to ensure continuous improvement of test practices and tools Build and lead a globally distributed team of engineers Develop talent through coaching, mentoring, feedback and hands-on career development Set and manage expectations with other engineering teams, senior management, and external stakeholders Be an active part of the leadership team and collaborate with other leaders in the organisation Participate in strong engineering process through code, test plan, architectural reviews Engage with teams at Canonical, the open source community and commercial partners International travel twice per year for company events up to two weeks long What we are looking for in you Knowledge of low-level embedded software and hardware - BIOS, firmware, bootloaders, ACPI, devicetree, kernel, RTOS A good understanding of Linux system architecture Knowledge of quality and reliability oriented engineering practices Exceptional academic track record from both high school and university Undergraduate degree in Computer Science, Electrical Engineering, or another technical subject Leadership and commitment to skills development and mentorship Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Track record of delivery of timely, high quality software Passion for technology evidenced by personal projects and initiatives The work ethic and confidence to shine alongside motivated colleagues Professional written and spoken English with excellent presentation skills Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year, for company events up to two weeks long Nice-to-have skills we would value Familiarity with ARM, x86 and possibly RISC-V conventions and low-level enablement details Experience with continuous integration and delivery tools and practices Experience of automated testing practices in a hardware enablement setting In-depth project experience with Python What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a senior design manager to play a key role making open source software available to the world. Our Design function ensures the experience of the software and infrastructure we build is true to our intentions, and delivers the tools our community and customers need. The Design Manager makes this possible through leadership within, and beyond, our teams. As a Senior Design Manager, you bring both experience managing design teams and have expertise in a deeply technical domain. This enables you to coach designers in creating tools for developers and cloud engineers, and cross-context to move towards tangible outcomes and lift the quality of their work. You will manage expectations and ensure deadlines are met in a timely manner against your roadmap. You will be able to communicate clearly and actively listen to product and engineering stakeholders, and your team, to drive sustainable quality improvements and guide individuals towards meaningful growth. Leading the Infrastructure Design team, you will take responsibility for the products that help to build cloud experiences and software distribution mechanisms, and you will help to evolve the security of how software is packaged and delivered. Location: This role will be based remotely in the EMEA region What the role entails Reviewing the work of your design team for quality Working with individual designers to support their professional growth Continuously improving operational workflows, including production outsourcing and collaboration with Web Engineering Working with stakeholders, especially the Engineering organization, to clearly define and validate outcomes Evolving design systems and guidelines to drive consistent quality and improve efficiency Coordinating with the rest of design leadership to mature our collective practice Bringing your team and others together to share their work and strengthen culture Engaging the open source community to learn and make the value of our work legible What we are looking for in you A portfolio demonstrating outstanding quality in UX design and savviness in technology Exceptional educational achievements in design or related behavioral science discipline Full lifecycle experience from user needs discovery through validation and implementation guidance Commitment to transparent project delivery and owning team deadlines Experience of managing a team that interacts with technical stakeholders Familiarity with quantitative optimisation approaches A passion for balancing consistency and innovation Willingness to travel up to 4 times a year for internal events What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process. Fully remote working environment - we’ve been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Canonical is a global software company that publishes Ubuntu and open-source enterprise solutions for cloud, developer, IoT and AI. Ubuntu is the fastest growing Linux distribution and ranks as the number #1 OS  in the cloud. In partnership with Google, Amazon, IBM and Microsoft, Canonical helps companies become more agile, productive and adopt new technologies faster. Examples of customer success include  AI, Blockchain, IoT, Advanced Robotics and self-driving cars, where Ubuntu is the preferred development platform. The role of a Sales Development Representative at Canonical Canonical is profitable and growing. We consider our sales development organization to be the best technology sales academy in the market, and as such, we select exceptional and ambitious candidates to join our team. You will enjoy this role if you are organized, persistent, charismatic, and hard-working. You will need to be interested in tech and its business implications. In this role, you will collaborate with a regional sales and marketing team, and your primary objective is to find customer projects that fit our product lines and spread the good name of Canonical across multiple different industries and geographies. Click HERE to watch our SDR team discuss their role in Canonical What your day will look like Handle inbound customer inquiries across email, phone and chat Execute outbound sales & marketing campaigns Travel to events and conferences worldwide, presenting on booths and driving face-to-face marketing and sales opportunities Collaborate across multiple teams and senior stakeholders to drive results Work directly with marketing on campaigns Research information about prospective customers Generate a multi-million pound pipeline Identify prospects and market trends Help define the processes and policies for the team Liaise with new and existing customers, setting up and attending meetings whilst actively mapping accounts to identify new opportunities Accurately create, update, maintain and nurture leads on global opportunities What we are looking for in you Excellent academic results at school and university Passion for business and technology Commitment to continuous learning and improvement - curious, flexible, scientific Creative problem solving and cross team collaboration Verbal and written communication skills Result driven with an over-achiever spirit Persistence & perseverance What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. Personal learning and development budget of 2,000USD per year Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Bucharest, Romania; Chisinau, Moldova, Republic of; Iasi, Romania; Lviv, Ukraine; sousse, Tunisia Workplace: on-site Are you a motivated student or recent graduate eager to gain hands-on experience and join the dynamic team at Veo Worldwide Services? We invite you to send us your CV through our application form and explore the exciting internship opportunities we offer. ● Currently enrolled in or recently graduated from a relevant degree program. ● Quickly adapt to various tasks and learning opportunities in a fast-paced environment. ● Take ownership of assigned tasks and be accountable for delivering quality work. ● Focus on achieving learning and development goals while contributing to the team's success. ● Approach challenges with innovative thinking and a proactive attitude. ● Show a strong willingness and capability to learn and grow, potentially leading to future full-time roles within the company. ● Exhibit strong passion and dedication towards learning and contributing to the overall mission of Veo Worldwide Services. ● Be willing and able to travel locally if required.

Location: Remote Automattic, the tech powerhouse behind WordPress.com , Jetpack , Tumblr , and WooCommerce , is looking for the world’s best systems engineers. On our Systems team, you’ll deliver high availability, performance, and security for tens of billions of page views and over a billion web surfers each month—from 30 private data centers in 30 locations on 6 continents. Help us develop, build, and maintain a leading global infrastructure and share our learnings with the world. As part of a small and vertically integrated team responsible for a huge setup, you’ll have a unique opportunity to participate in all aspects of the management of our infrastructure, including: Maximizing the availability and uptime of all services through proactive planning, sound architectural decisions, automation and rapid response to failures; Making Automattic services as fast as possible for our users through optimization of server-side and client-side interactions, and work with 3rd party services where necessary; Ensuring our services are safe and secure for both our users and employees through a combination of proactive monitoring and enforcement, real-time response, and maintaining data integrity/backups to allow recovery from disasters; Removing as much friction as possible between Automattic developers and their goal of shipping software. When there are questions, we provide answers—usually in a matter of minutes, sometimes seconds; Here's a real-time traffic map. Each color represents an Automattic data center: http://automattic.com/automattic-data-centers The Systems Engineer position might be a good fit if you: Have maintained large Nginx setups with advanced routing configuration, load balancing, reliable performance and high availability; Have run very large MySQL/MariaDB deployments while maintaining an unparalleled level of performance, uptime and data integrity; Have experience running and debugging PHP applications at scale; Understand the relationship of these services with the lower level systems stacks - filesystems, network, memory management, kernel internals, etc; Have deep operational and maintenance experience with very large and complex public facing web hosting systems; Can autonomously architect, prototype, and maintain solutions to different problems and hosting requirements; Possess extreme attention to detail and strive for unparalleled operational excellence; Are open and available for a 2-3 week post-COVID travel per year to meet up with your teammates in person. Want to know more about how we do things? Watch: We are looking to expand our team and aim to reflect and expand on the diversity of Automatticians currently working with us. At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. Salary range: $120,000-$180,000+ USD. Please note that salary ranges are global, regardless of location, and we pay in local currency. We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate. We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our Benefits Page . And check out these links to learn more about How We Hire and What We Expect from Ourselves . #LI-DNI About Automattic Now in our 20th year , we’re the people behind WordPress.com , WooCommerce , Beeper , Tumblr , Simplenote , Jetpack , Longreads , Day One , PocketCasts , and more. We believe in making the web a better place. We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world. We believe in Open Source , and the vast majority of our work is available under the GPL . Automattic is a Most Loved Company , an Equal Opportunity employer, and Disability Confident Committed . ( Here’s what that might mean for you .) If you need accommodations during the application or interview process, please fill out this form . We are committed to ensuring an accessible hiring process for all candidates. Learn more about our Employee Resource Groups . You can track your application status and more at MyGreenhouse . To learn about how we handle your data, please review our Job Applicant & Candidate Privacy Notice and our Privacy Policy . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster here . Automattic participates in the E-Verify program in certain locations, as required by law .

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an Engineering Manager for IAM (Identity and Access Management) to build high-performing Go and Python services and secure identity and access management solutions that will be used across all company products. From Ubuntu One SSO to Juju , LXD and MAAS your team will define the way Canonical users, clients and community members access their favorite open source applications. This is an opportunity for a software engineering manager with a passion for distributed systems operations to help us transform the future of identity management at Canonical. Experience in the identity and access management (IAM) field is desirable but not required. You will work with upstream open source projects, alongside internal teams to deliver high quality software that can be deployed on bare metal, public cloud and Kubernetes. As the identity team engineering manager you will bring significant software development experience, Kubernetes knowledge and a keen eye for software design, performance and security. You will be responsible for working with product management to define the technical vision for the products, managing the team backlog, reviewing code and coaching younger team members. You will also be involved in all the aspects of the software development process: you will design software, write high-quality code and tests, provide insightful code reviews, write documentation and help to troubleshoot issues. In addition to the engineering behind the project itself, you'll have the chance to work with industry-leading teams inside Canonical, ensuring your work is backed by rock-solid data stores, and highly observable using our Kubernetes-based Observability stack. You'll work with broader open source communities, participating in "hackfest" events, webinars and conferences. Location: This role will be based remotely in the EMEA or AMER regions. What we are looking for in you Proven experience hiring and leading a high performance software engineering team Experience with Go and Python software development Ability to design and implement complex, distributed system Experience working with container technology and Kubernetes Strong understanding of software/infrastructure security and performance Experience designing and/or operating large scale distributed systems Knowledge of identity and access management technologies and standards is desirable but not essential Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Professional written and spoken English with excellent presentation skills Excellent interpersonal skills, curiosity, flexibility, and accountability Ability to travel internationally twice a year for company events up to two weeks long What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Doha, Qatar We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels. Responsibilities Implement and install solutions at customer's infrastructure platforms. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers. Act positively and respond promptly to the customer’s requests/tickets. Prepare, review and ensure the accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits. Perform any other job-related duties related to work. Requirements Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field. At least 2 years experience in a similar field. Willing to travel and work extra hours when needed. Experience in database engines (Oracle, MS-SQL, and PostgreSQL). Experience in operating systems (Linux and MS Windows). Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad) Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere). Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible) Knowledge in Directory Services (AD & LDAP). Excellent personal skills Professional effective communication, verbal and written Customer oriented mentality Details oriented and a team player Initiative and self-managed Time management and result oriented Experience in one or more of the below is a plus: Experience in large enterprise environments with emphasis on payments, remittance solutions. Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure. Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies. Knowledge of PKI Infrastructure and Certificate Authorities. Knowledge of database engines (MySQL and NoSQL Databases). Knowledge of server and client operating systems (Linux Distros, MS Windows). Knowledge in Object Storage management. Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak). Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).

Location: Office Based - Beijing, China Canonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users. As a ​Software Engineering Manager​ you will lead and manage the software engineering team to deliver OEM enablement projects. This fast-paced environment requires excellent time management, deep knowledge of the Linux system​, low-level debugging, critical thinking, problem-solving skills and management ability. Key responsibilities Recruit, motivate, mentor, and enable your team to succeed in delivering quality products Set goals with the team; prioritize tasks, identify and measure team health indicators Maximise the results of team members and support their career growth Coordinate with project managers, HWE, QA and certification management Monitor projects from kickoff to post-mortem and handle escalations Communicate, understand, and resolve the technical challenge with OEMs, ODMs, SiPs, IHVs Prioritize customer requests globally Collaborate with product engineering teams (including Desktop, Foundations, Kernel, and Security) Provide leadership for methodologies, strategies, standards, tools, and best practices Must be able to travel to the EU, USA, China, and Taiwan Required skills and experience A Bachelor (or higher) degree in STEM, preferably computer science or software engineering Proven track record in technical roles with Linux, preferably Ubuntu or Debian Commitment to development and testing methodologies, and maintainable code quality Experience with management responsibilities Ability to work collaboratively in a team environment Ability to be productive in a globally distributed team through self-discipline and self-motivation Commitment and energy to deliver on schedule Strong English and Chinese language communication skills, both written and verbal Desirable skills and experience Making technical decisions for a team as a tech lead Software architecture and design experience Software development or operations experience with: Ubuntu - kernel and userspace, deb/snap packaging, QEMU/KVM, LXC/LXD, Containers, Python, Go, C, bash, Postgresql, Mongo, Kubernetes, OpenStack, Ceph, AI/ML Participation in open-source development projects Experience with CI/CD Canonical is an equal opportunity employer Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-ET1 #stack

Location: Ploiesti, Romania; Bucharest, Romania; Chisinau, Moldova, Republic of; IASI, Romania; Iasi, Romania; Kolkata, India; Katowice, Poland; Lviv, Ukraine; Plovdiv, Bulgaria; Rabat, Morocco; Sofia, Bulgaria; sousse, Tunisia Workplace: on-site Would you like to work at Veo Worldwide Services but you could not find an open job vacancy that matches with your experience and professional ambitions? Send us your CV through the application form. Job requirements ● Demonstrate agility and adaptability ● Take ownership of tasks and be accountable for results ● Maintain a results-oriented approach ● Possess an entrepreneurial mindset and project-oriented attitude ● Show willingness and capability to grow into more significant roles, including management, expertise, and transversal positions ● Passion with a strong enthusiasm and dedication towards the job. ● Have the ability to travel in the country and abroad

Location: Atlanta, GA Join Us: The Virtus Solution is looking to expand our Team! Now hiring: Leaders. Challengers. Inventors. Whether you're a Project Manager, Business Analyst, Architect, Developer, etc., we would love to have you join our team as a Virtus Consultant! Virtus Consultants are driven and intellectually curious, analytical and enjoy solving problems. The ideal Virtus candidate is driven, thrives on ambiguity, and is excited about working in a fast-paced startup environment. Virtus Consultants have a demonstrated ability and willingness to roll up their sleeves and execute to get the job done for our clients.  Our company works with various Fortune 100 companies and our Virtus Consultants advise and solve their complex and critical problems. Do you have what it takes to be a Virtus Consultant? If so, Virtus invites you to apply today! The Lead Software Developer is a key role in Virtus’s growing Tech/Dev practice. They have a strong technical understanding of writing code in different languages, analyzing data, and contributing to the design and implementation of software. The Lead Dev will be hands-on while overseeing and mentoring junior developers on projects. This candidate should be quick to create innovative solutions to business challenges. To be a successful Virtus Lead Dev, you should demonstrate great skill in creativity and innovation, ability to thrive in a high-pressure environment, and possess excellent communication skills. Responsibilities + Qualifications: At least 10 years experience in Software Development / 3-5 years of experience in Software Development team leadership and management. Highly experienced in Java and Spring Boot Ability to design, evaluate, and implement complex solutions to meet client business needs. Extensive experience in Agile and Scrum methodologies, including sprint planning, retrospectives, and daily stand-ups. Capability to allocate resources effectively, including time, budget, and team skills, to maximize productivity and meet deadlines. Skilled in identifying potential project risks and implementing preventive measures and contingency plans. Ability to set clear goals and objectives that align with the overall business strategy. Proven track record of building cohesive teams and fostering an environment of collaboration and innovation. Strong decision-making skills under pressure, prioritizing tasks and directing the team accordingly. Ability to clearly communicate ideas and technical concepts to business or project stakeholders as well as within the development team. Comfortable working in and managing teams under high-pressure conditions, tight deadlines, and changing priorities. Comfortable with live problem solving in workshops, focused on resolution of an issue. Creativity in solving complex problems and implementing solutions that are robust and scalable. Understanding of how development projects fit into larger business objectives and ability to communicate this perspective to the team. Skilled in managing expectations and building relationships with client stakeholders at various levels. Additional Information: Preferred Location: Atlanta, GA Candidates must be eligible to work in the U.S. for any employer directly. All positions include the possibility of travel. The Virtus Solution is an equal opportunity employer committed to fostering a culture of equality, inclusion, and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, background and experience to the workplace.

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position 3RD ASST. REFRIGERATION ENGINEER onboard Royal Caribbean Cruises. The 3rd Asst. Refrigeration Engineer is responsible for operation, maintenance and repair of the ventilation, provision, galley and bar equipment, ice rink (where applicable) and all air conditioning equipment. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Ensure that all ventilation, cooling, freezing equipment, ice rink cooling equipment and all air conditioning equipment is kept in full and proper working condition. Assist the Chief Refrigeration Engineer in training of the personnel in his division in safety procedures and assigned duties. Assist the Chief Refrigeration Engineer in proper maintenance and repair of all refrigerators, walk in coolers, cold water drinking fountains, mini-bar (with refrigerant gas), ice making machines. Assist the Chief Refrigeration Engineer in the proper maintenance and condition of the ships safety systems such as fire dampers, shut of dampers, remote shut down and Gaylord systems for all air-conditioning and ventilation ducts. Additional routines and work as assigned by supervisor. REQUIREMENTS: Minimum 21 years old Good level of English language Formal education within HVAC & Refrigeration Minimum three years of experience within Industrial or Commercial Refrigeration, Heating, Ventilation and Air Condition. Preferred Qualifications: education or working experience within Automation & Electronics. Have good mechanical skills, use of power tools and welding equipment. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to CREW@ ISMIRA.LT (without gaps). If you are not sure what position to apply for, you may instead submit general application here and we will advise you: In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: We are looking for Research Engineers to help us redesign how Claude interacts with external data sources. Many of the paradigms for how data and knowledge bases are organized assume human consumers and constraints. This is no longer true in a world of LLMs! Your job will be to design new architectures for how information is organized, and train language models to optimally use those architectures. Responsibilities: Designing and implementing from scratch new information architecture strategies Performing finetuning and reinforcement learning to teach language models how to interact with new information architectures Building “hard” knowledge base eval sets to help identify failure modes of how language models work with external data Designing and evaluating advanced agentic search capabilities. You may be a good fit if you: Are a very experienced Python programmer who can quickly produce reliable, high quality code that your teammates love using Have good machine learning research experience Have experience developing software that utilizes Large Language Models such as Claude Are results-oriented, with a bias towards flexibility and impact Pick up slack, even if it goes outside your job description Enjoy pair programming (we love to pair!) Want to partner with world-class ML researchers to develop new LLM capabilities Care about the societal impacts of your work Have clear written and verbal communication Strong candidates will also have experience with: Collaborating with product teams to quickly prototype and deliver innovative solutions Building complex agentic systems that utilize LLMs Developing scalable distributed information retrieval systems, such as search engines, knowledge graphs, RAG, indexing, ranking, query understanding, and distributed data processing The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Why This Role Is Important to Arcadia   At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.   CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.   In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.   What Success Looks Like In 3 months ·  Complete Arcadia Core Platform certification and onboarding requirements ·  Successfully onboard to all customers in assigned portfolio ·  Coordinate with internal teams to create and execute against project timelines ·  Communicate project status updates to customer leadership ·  Provide support to assigned customer accounts with oversight ·  Know each assigned customers’ scope of work and overarching Arcadia use cases ·  Drive issue resolution through coordination with internal teams ·  Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance ·  Have a strong understanding of Arcadia’s security protocols and processes ·  Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication     In 6 months ·  Act as the primary CSM on assigned customer accounts with minimal oversight ·  Manage day to day operations of each customer ·  Train customers on the base platform and be able to tailor the training to customers’ needs ·  Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level ·  Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia ·  Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives ·  Assist in leading and executing planning and adoption workshops with customers  ·  Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans ·  Understand and translate issue impact relative to customers’ business needs ·  Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications ·  Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management ·  Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks ·  Assist management in designing and executing a contract renewal strategy for an applicable customer    In 12 months ·  Manage several customer accounts independently ·  Train customers across Arcadia product suite ·  Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case ·  Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings ·  Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers ·  Work with product and engineering teams to relay customer feedback on feature improvements. ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers What You'll Be Doing Serving as the primary day-to-day point of contact for customers live on the Arcadia platform Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes. Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption. Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption Acting as the translator between internal and external teams regarding complex technical concepts and business needs Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers Leveraging tools such as Jira, Confluence, Smartsheet, and SQL What You'll Bring Years related work experience; Customer Success Manager: 5+ Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience Experience working in technology or healthcare, preferably on the vendor side Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly Experience communicating with a wide range of audiences (tech, business, clinical, executive) Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc. Regularly learn new skills, make timely decisions, and adapt well to change Strong analytical, quantitative, problem solving and organizations skills Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines Thrive as a self-starter with the curiosity and tenacity to learn complex concepts Exceptional ability to complete committed follow-ups and tasks Ability to travel approximately 30%. Would Love for You to Have Multiple years in IT support or relevant experience. Healthcare industry experience is a plus Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders. Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus What You'll Get Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Great benefits like flextime time off Be a member of the Arcadian and Barkadian Community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.