COSTA - BUFFET SUPERVISOR

Location: COSTA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions BUFFET SUPERVISOR for COSTA CRUISES! Buffet Supervisor leads and directs department activity in any area as assigned according to SOP (Standard Operating Process) in order to deliver an excellent service to the Guest Conditions: Free food and accommodation on board First joining ticket is provided by company Medical insurance provided during the work contract Contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to show yourself and build a career Responsibilities: Regularly visit Guest at the table during service to ensure Guest satisfaction and establish a good relationship to improve service delivery Assures that the assigned areas are arranged as per manual by supervising the area and controlling the Buffet set up Organizes the shift schedules, controls and assigns the Staff to the directed station in order to provide speedy, courteous and professional buffet service according to Company procedures Supervises cleaning, maintenance and sanitation in order to assure adherence to USPH standard and require immediate reparation of out of order equipment Takes in charge or reports to the line manager Guests complaints in order to provide a fast and effective solution Leads training sessions and follows up to ensure the training is achieving set goals Supervises special events (i.e. beverage service on Pier, Pizzeria, generic food outlet) in order to assure adequate arrangement Is responsible for and takes physical inventories of all materials and products located in the assigned area on weekly basis At the end of each service fills in a report regarding the service execution and transmits it to the head of department Requirements: Minimum 19 years old Good level of English and Russian Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese) At least 1 year experience in middle management position in a Restaurant with 80/100 seats. Ship experience in the same position will be an advantage. Good administrative skills. Work with international team members. Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺 Last updated: June 7, 2024 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions