Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As the leading collaborative work management platform, Wrike generates an enormous amount of rich, interconnected data, including work item content, relationships between entities, complex business processes, user interactions, and direct user input. The mission of the DS/ML department is to transform this data into intelligent, AI-powered capabilities that help users gain deeper insights, automate routine work, enhance productivity, and create a more seamless work experience.
As a Data Scientist in the Work Intelligence Unit, you will play a key role in product development through the application of state-of-the-art AI and machine learning technologies with a particular focus on leveraging Large Language Models and other emerging technologies. You will work on both user-facing AI features and foundational intelligence platform that power intelligent experiences across the product.
Your Impact:
Creating new and improving existing AI solutions Involvement in the whole process of data-driven development from analyzing product requirements to launching the feature or system to production (with the help of MLOps specialists) and improving it based on results of monitoring and feedback
Communicating with fellow data scientists, product owners, and developers
Applying best software engineering practices to build a reliable codebase
Performing code reviews
Working in agile environment and presenting the results of your work on regular sprint reviews
Your Qualifications:
4+ years of experience in AI, Data Science, and Machine learning
Experience in LLMs, LLM-based APIs, prompting techniques, metric-driven development of prompt-based features, agentic systems, and other related topics
Experience in building complex multipart and multistep LLM-based and ML systems
Proficiency in Python (including pure Python, and not only jupyter notebooks)
Experience in using reproducible research techniques
Experience in developing AI solutions for production usage
Full professional proficiency in English
Standout Qualities:
Experience in AI and ML solutions related to one of the areas: social networks, recommendation systems, ranking, entity matching, process mining, system personalization, risk estimation
Confident statistical and machine learning skills
Experience in creating core AI systems that are foundational to the product and are used in many parts of it
Experience in classical software development and architecture
Interpersonal skills:
Excellent interpersonal, written, and verbal communication skills required with the ability to work within all levels of an organization.
You are proactively pushing yourself to develop your skills and knowledge
Decision making and argumentation skills
Open to feedback and ready to react on it
Ability to work autonomously on a project level
Our Work Style:
Code: Python, Jupyter, mypy, uv, black, flake8
Data: pandas, SQL, BigQuery
GenAI & LLMs: Langchain, Azure OpenAI, Gemini, Vertex AI, Braintrust
LLM Platform: Versioned Prompt Registry(jinja2), Declarative LLM Feature Configs (multi-step workflows, model routing)
ML: scikit-learn, lightgbm, pytorch
Cloud: GCP, Dagster, MLFlow
Coding Agents: Claude Code, Codex, Cursor
Team Dynamics:
As part of Wrike’s AI center of excellence — you will help scale AI feature development across teams by collaborating closely with product, engineering, design, research, and other departments across the organization. You will explore new AI-driven opportunities, validate hypotheses through experimentation, and drive innovations from research prototypes to production-ready capabilities that deliver tangible value to millions of users.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Hybrid Working Model
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
What’s Next?
Introduction Call with a Recruiter
Technical interview
Cultural interview
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
seniorPrague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Partner Sales Manager - Hewlett Packard Enterprise to be a key contributing team member within the growing IHV team. Large OEM or Independent Hardware Vendor (IHV) brands - HPE, Dell, IBM, Lenovo, Ericsson, Cisco, Fujitsu and many more - are major partners for Canonical. These companies build software-defined solutions to capitalize on global open source mandates and associated macro trends. Canonical’s flagship product, Ubuntu, and its broader open source portfolio are key ingredients for these partners to realize their aspirations. Canonical represents the best platform for rapid open source innovation.
The Partner Sales Manager will be responsible to build trusted relationships with HPE, increase Canonical market share and attach rate, evangelize the partnership and drive business interactions from across persona - from engineer to CxO. They will often run customer workshops focused on particular initiatives at that customer, attend sales events, give public presentations and participate in executive engagements as coordinated by the Senior Director.
Location: This role will be based remotely in India
The role entails
Build strategic relationships and enable HPE teams on the partnership
Build pipeline and transact opportunities through HPE
Grow HPE’s awareness of open source capabilities on Canonical Ubuntu
Demonstrate a deep understanding of the Linux and cloud software ecosystem
Deliver on targets, objectives and provide a voice of the partner
Travel regularly - including internationally - to drive partnerships in person
Align and support internal canonical field teams - identify, support, grow, transact
Expand existing footprint with HPE customers with an aim to upsell to broader portfolio
Support and contribute to broader strategy, initiatives and key campaigns as defined by the HPE Global Alliance Director
What we are looking for in you
Experience in alliance or indirect sales management roles
Sales acumen, ability to build and manage a pipeline of business
Autonomous, disciplined, hands-on, get-it-done mentality
Ability to capture customer requirements, evaluate gaps, identify and create opportunities
Passionate about Ubuntu products and mission
Comfortable in fast-paced and high pressure environments with measurable goals
Experience with Linux, virtualization, containers, and other cloud technologies
Excellent communication and presentation skills
Team player with superior accountability and customer support skills
Credibility and working knowledge of HPE - its products, go-to-market motion, and field
Experience managing cross-functional teams and track record of operational excellence
Willingness to travel up to 4 times a year for internal events
Hands on experience with SalesForce.com and Google Suite a plus
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Birmingham, Alabama Area
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Mexico City, Mexico
Uptalent.io is looking for a talented and experienced Structural BIM Modeler to join our team. As a Structural BIM Modeler, you will be working with an award winning structural engineering firm providing design services for architects, developers, contractors and owners. Uptalent.io is a global platform that connects skilled professionals with leading companies, and we are looking for someone who shares our passion for excellence.
Responsibilities:
The BIM Modeler will be involved in developing detailed models and construction documents related to the Structural Engineering discipline. Responsibilities include:
• Developing detailed design drawings using Revit Structure and AutoCAD.
• Using Rhino/Grasshopper throughout the design phases to model structural elements as part of the structural deliverable.
• Working with fellow BIM Modelers in a supportive role on projects.
• Modifying drawings and 3D modeled elements based on Interpreted engineer’s markups.
• Collaborating with structural engineers to layout and detail components and structural systems.
Requirements
Excellent knowledge of Revit Structure, Rhino, Grasshopper and AutoCAD.
Strong attention to detail with emphasis on organization.
Knowledge of Microsoft Office applications.
Ability to work independently and meet deadlines.
Ability to exercise independent judgment using technical knowledge.
Good interpersonal skills and ability to coordinate with others.
Strong organizational skills and effective written/verbal communication skills.
Degree in an AEC-related discipline and knowledge of Dynamo and/or Tekla preferred.
Benefits
Work From Home.
Highly Competitive Compensation.
Work for the most exciting companies in the US.
Flexible Schedule.
Location: Argentina
Uptalent.io is looking for a talented and experienced Structural BIM Modeler to join our team. As a Structural BIM Modeler, you will be working with an award winning structural engineering firm providing design services for architects, developers, contractors and owners. Uptalent.io is a global platform that connects skilled professionals with leading companies, and we are looking for someone who shares our passion for excellence.
Responsibilities:
The BIM Modeler will be involved in developing detailed models and construction documents related to the Structural Engineering discipline. Responsibilities include:
• Developing detailed design drawings using Revit Structure and AutoCAD.
• Using Rhino/Grasshopper throughout the design phases to model structural elements as part of the structural deliverable.
• Working with fellow BIM Modelers in a supportive role on projects.
• Modifying drawings and 3D modeled elements based on Interpreted engineer’s markups.
• Collaborating with structural engineers to layout and detail components and structural systems.
Requirements
Excellent knowledge of Revit Structure, Rhino, Grasshopper and AutoCAD.
Strong attention to detail with emphasis on organization.
Knowledge of Microsoft Office applications.
Ability to work independently and meet deadlines.
Ability to exercise independent judgment using technical knowledge.
Good interpersonal skills and ability to coordinate with others.
Strong organizational skills and effective written/verbal communication skills.
Degree in an AEC-related discipline and knowledge of Dynamo and/or Tekla preferred.
Benefits
Work From Home.
Highly Competitive Compensation.
Work for the most exciting companies in the US.
Flexible Schedule.
Location: Medellín, Colombia
Uptalent.io is looking for a talented and experienced Structural BIM Modeler to join our team. As a Structural BIM Modeler, you will be working with an award winning structural engineering firm providing design services for architects, developers, contractors and owners. Uptalent.io is a global platform that connects skilled professionals with leading companies, and we are looking for someone who shares our passion for excellence.
Responsibilities:
The BIM Modeler will be involved in developing detailed models and construction documents related to the Structural Engineering discipline. Responsibilities include:
• Developing detailed design drawings using Revit Structure and AutoCAD.
• Using Rhino/Grasshopper throughout the design phases to model structural elements as part of the structural deliverable.
• Working with fellow BIM Modelers in a supportive role on projects.
• Modifying drawings and 3D modeled elements based on Interpreted engineer’s markups.
• Collaborating with structural engineers to layout and detail components and structural systems.
Requirements
Excellent knowledge of Revit Structure, Rhino, Grasshopper and AutoCAD.
Strong attention to detail with emphasis on organization.
Knowledge of Microsoft Office applications.
Ability to work independently and meet deadlines.
Ability to exercise independent judgment using technical knowledge.
Good interpersonal skills and ability to coordinate with others.
Strong organizational skills and effective written/verbal communication skills.
Degree in an AEC-related discipline and knowledge of Dynamo and/or Tekla preferred.
Benefits
Work From Home.
Highly Competitive Compensation.
Work for the most exciting companies in the US.
Flexible Schedule.
Location: Remote - European Region
Workplace: hybrid
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
Responsibilities:
Be the active part of Scrum team
Do requirements analysis, manual and automated testing and releasing products
Develop test documentation (checklist, test cases, quality reports) for manual and automation testing
Automate test cases based on the existing framework.
Tech stack:
Python + Playwright
: PyTest
Do functional and exploratory testing, including frontend, backend/api (mostly important focus), message queue, Execute all general types of testing.
Maintain and expand the automation testing framework
Participate in testing tools development (including Mocks)
Participate in quality processes architecture, estimations, test cases design
Participate in CI/CD process improvement
Coordinate your work with teammates and other QA
Evaluate product quality and influence on processes to improve quality assurance processes
Requirements:
5+ years of experience in Quality Assurance, manual and automation testing
Experience in functional/non-functional testing (greybox(backend + API), integration, UI, acceptance testing, exploratory testing)
Deep understanding of QA approaches, testing principles, testing types, zero bug policy, test pyramid approach, tests coverage distribution and other
Superb quality of test documentation
Great understanding and first-hand experience of Scrum principles and/or other agile frameworks
Excellent in understanding of the SDLC from requirements analysis, development, deployment to application monitoring
Proficiency in Python-based testing frameworks (pytest, behave, other)
Good knowledge of modern QA practices, technologies, and processes
Experience in working with Continuous Integration, Continuous Delivery systems
Experience with REST API/Message Queues testing
Good SQL skills
Experience with ELK, Sentry, other monitoring/alerting tools
Independence and proactivity
Great communication skills and teamwork
Ability to quickly learn new things
Good level of spoken and written English and Russian
Nice to have:
Experience in load/stress/performance testing
Experience with Kubernetes
Experience in Fintech, Blockchain or other complex domain with heavy business logic and integrations
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Detroit, Michigan
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues.
Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Senior Site Reliability / Gitops Engineer
to our Information Systems (IS) team.
This role is an opportunity for an “automation-first” senior technologist
with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
Job Summary
The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users.
As an Senior SRE & Gitops engineer you’ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical’s leading products for software operation automation.
In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they’re based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.
You’ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical’s customers and the Ubuntu Community.
As a Senior Site Reliability / Gitops Engineer you will
Drive the development of automation, Gitops in your team as an embedded tech lead
Closely collaborate with the IS architect to align your solutions with the IS architecture vision
Design and architect services that IS can offer to the organization as products
Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure
Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
Provide assistance and work with globally distributed engineering, operations, and support peers
Be given uninterrupted development time to focus on larger projects and automation of manual tasks
Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’
Carry final responsibility for time-critical escalations
What we are looking for in you
A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
A product mindset thriving to develop products rather than solutions.
Python software development experience, with large projects
Experience working with Kubernetes or other container orchestration systems.
Proven exposure to manage and deploy cloud infrastructure with code.
Practical knowledge of Linux networking, routing, and firewalls
Affinity with various forms of Linux storage, from Ceph to Databases
Hands-on experience administering enterprise Linux servers
Extensive knowledge of cloud computing concepts and technologies
Bachelor's degree or greater, preferably in computer science or related engineering field
Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
A willingness to be flexible and able to learn new things quickly
Be inspired by the needs of fast-changing environments
Happy to work within distributed teams
Be passionate and familiarized about open-source, especially Ubuntu or Debian
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
The Canonical Security Operations team is hiring for a Senior or Staff engineer. The Security Operations team is responsible for designing, building, and operating a world-class Security Operations Center, and the successful candidate will provide leadership, mentorship, expertise, and outstanding individual contributions towards those ends.
This role involves aspects of:
Traditional SOC duties - security monitoring, threat hunting, and response.
Security engineering - assessing and protecting Canonical platforms and products.
Software engineering - building custom tools and platforms.
Site reliability engineering - deploying, maintaining, and automating security tools.
We are looking for individuals with engineering and security experience, as well as a history of remarkable achievement. Senior security operations personnel with engineering experience and senior developers with security experience are equally well-suited to this role.
Beyond securing Canonical’s digital estate, this position represents a unique opportunity to contribute to the open source ecosystem. Team members may present at industry conferences, share threat intelligence with the wider community, or publish open source security software.
Junior positions are also available for less-experienced individuals with a compelling academic or professional background.
In this role, you will:
Provide operational and engineering leadership.
Implement and evolve Canonical’s Security Operations Center.
Design and develop security software and platforms.
Monitor for, identify, respond to, and remediate security incidents.
Assess and improve Canonical’s security controls.
Mentor early-career Security Operations engineers.
Plan and deliver work within Canonical's agile engineering framework.
Contribute to open source security.
Publish blog posts, whitepapers and conference presentations.
We are looking for:
An exceptional academic track record.
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path.
10+ years of relevant professional experience
Professional cybersecurity experience, preferably working or leading a Security Operations Center.
Professional engineering experience.
An eagerness to contribute to open source security.
Proficiency in common scripting languages, such as Python and Bash.
Knowledge of Git, GitOps, Infrastructure-as-Code, and common orchestration platforms (e.g., Kubernetes)
Though optional, we value:
Familiarity with security frameworks such as the NIST CSF, CIS CSC, and ISO 27001
Knowledge of security architecture and market-leading security tools.
Experience in a security operations team or a security operations center.
Experience in offensive or defensive security teams with hands-on ability.
Experience with advanced persistent threats.
Proficiency in additional programming languages, such as Golang.
What we offer you:
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
This global leadership role in cyber security is to manage the Security Operations (SecOps) team responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure and build processes. They are responsible for assuring the security and integrity of our own infrastructure and product deployments. They design and implement technical security controls that ensure security threats are automatically identified, contained and remediated. The team will also contribute ideas and requirements for Canonical product security, improving the resilience and robustness of all Ubuntu customers and users subject to cyber attack.
As a leader on cyber security in the company, the SecOps team manager will collaborate with our Organisational Learning and Development team to develop playbooks and facilitate SecOps training across Canonical. They will operate in a wider security organisation, run a high performing security team and improve Canonical's security posture. They will lead initiatives to integrate the team's insights into Canonical's broader software development process.
While this is a management position, we expect managers to be expert practitioners, able to lead by example, contribute at the highest level, and assess work based on their own professional experience and skill. Candidates should have deep, hands-on expertise with a range of open source and proprietary security tooling and practices, which they can integrate into a holistic next generation security solution across the breadth of Canonical's interests.
The SecOps team's mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies.
This role reports to the CISO.
What you will do in this role:
Hire and mentor a team of outstanding technical security professionals
Define Canonical's SecOps security standards and playbooks
Own and drive the architecture and design of the SOC
Analyse and improve Canonical's security architecture
Evaluate, select and implement new security tools and practices
Identify, contain and guide the remediation of security threats and cyber attacks
Grow the presence and thought leadership of Canonical SecOps practice
Contribute to open source threat intelligence initiatives
Drive threat modelling, table top exercises and other SecOps practices across Engineering, IS and Canonical
Develop Canonical SecOps learning and development materials
Publish blog posts, whitepapers and conference presentations
Identify, implement and track SecOps KPIs
Plan and deliver SecOps work in the framework of Canonical's agile engineering practice
Work with Security leadership to present information and influence change
What we are looking for
Proven track record of mitigating with advanced threat actors and nation state threats
Expert technical understanding of SOCs from the ground up
In depth knowledge of SOC architecture and design including strategies for logging, firewalls, network segmentation, honeypots etc
Someone who understands how the SOC works not just how to use it
Expert in Linux security
Ability to define, implement, automate and measure effective incident response playbooks
Knowledge of security architecture and market-leading security tools
Experience contributing to, and consuming, threat intelligence feeds
Experience in security risk management frameworks such as NIST CSF
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above-and-beyond expectations
Deep personal motivation to be at the forefront of technology security
Leadership and management ability
Excellent business English writing and presentation skills
Confidence to report security performance metrics with accountability for accuracy and completeness
Optional things we value
Experience in offensive or defensive security teams with hands-on ability
Experience with open source security tools
Experience with security standards such as ISO 27001
Experience with security posture management of corporate endpoitns
Location: Berlin, Remote
Workplace: remote
As a Solutions Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities. As the first Solutions Engineer for the German market, you will play a crucial role in ensuring the region’s success, but you will have the support from the whole EMEA team.
This role will be foundational to 360learning business expansion. Reinforcing a new function in Germany, as a Solutions Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.
Within 1 month, you will:
Become an expert of 360Learning ways of working through our onboarding process on Convexity
Meet the global team through virtual coffee meets and happy hours
Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach
Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training
Have defined your first OKR
Within 3 months, you will:
Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology
Collaborate with sales teams to understand customer requirements and provide sales support
Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams
Plan and configure products to meet presentation needs
Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction)
Within 6 months, you will:
Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors
Be identified as a prime expert by our Account Executives to support them in any prospective context
Share your expertise with other team members and 360Learners
Within 12 months, you will:
Contribute in making the Solutions Engineering department grow by identifying best practices, designing new processes and creating new contribution for the team
Work alongside sales team members at every step of the sales process
Help shape the Solutions Engineering team by recruiting your colleagues
The Skills Set:
5+ years’ experience working either as a Pre-Sales, Solutions Engineer, Engagement Management, or LMS implementation consultant, ideally in the SaaS industry
A consultative selling background
Knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS
Proven ability to demonstrate technical expertise while interacting with high level stakeholders such as CTO, CISO
Ability to lead technical workshops (ex : SaaS integrations, Middleware, ETL, API, Web Services, …)
Excellent written and verbal communication skills
Fluent German and business fluent English proficiency; other languages are a plus
Enthusiasm for our culture explained here:
https://bit.ly/Convexity360L
What We Offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits
: Work From Home perks, 1 month parental leave for the second parent
Balance
: Flexible hours, remote work possible anywhere in Germany, France or the UK 🏠
Diversity, Equity, and Inclusion:
We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture:
A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey:
https://360learning.com/blog/360learner-journey/
& Convexity Culture:
https://bit.ly/Convexity360L
🚀👩🏻💻🏆
Interview process:
Interview with our Recruiter
Discovery Meeting with our Head of Solutions Engineering
Role-play with our Head of Sales Engineering and our Solutions Engineer
Clarification Meeting with our Sales Enterprise Director
Culture Fit Meeting with our CRO
Reference Checks
Offer!
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Remote, US; Remote, EU; Remote, Switzerland
Workplace: remote
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role:
Aave Labs is looking for a Staff smart contract engineer to innovate and build upon the Aave protocol and GHO stablecoin. You should have a strong passion for web3 technology and a deep understanding of smart contract development. In this role, you will be responsible for designing, implementing, and deploying smart contracts on Ethereum and other EVM based networks & work closely with the Aave team to develop and maintain the protocol.
How you can make an impact:
Designing, implementing, and testing secure Solidity-based smart contracts and decentralised applications
Participating in the development of protocol-level infrastructure and tools
Collaborating with cross-functional teams to define, design, and ship new features and functionality
Responding to security vulnerabilities, simulating the scenario, and evaluating a strategy and response
Debugging and troubleshooting issues that arise during the development process
Reviewing code written by other engineers to ensure it meets the required standards and specifications with a focus on security
Staying up to date with developments in the Ethereum ecosystem and incorporating new technologies as appropriate
Providing technical guidance, support, and mentoring to other engineers as needed
Let’s connect if you have:
You are someone who builds, innovates, and ships features with the highest standards of solidity and security
You have experience working with DeFi protocols and a deep understanding of smart contracts and the EVM
You research constantly and keep up with the latest hacks, tooling, and security practises
Are passionate about DeFi and enjoy working in web3 and the bleeding edge of technology
You have shipped production DeFi vaults end to end - share and NAV accounting, strategy allocation, deposit and redemption flows.
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
#LI-MG1
Location: Medellín, Colombia
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Buenos Aires, Argentina
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with U.S and Canadian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Mexico City, Mexico
We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with Australian firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success Representative to manage U.S and Canadian accounts, ensure the satisfaction of our contractors, and drive the growth of our partnerships. Our team is empowered to constantly explore, innovate, and strive to think outside the box, providing personal and team growth.
Responsibilities:
As a Customer Success Representative, you will play a pivotal role in fostering strong relationships with our Australian clients while ensuring that our contractors thrive in their roles.
Your responsibilities will include:
Account Management: Oversee and nurture relationships with Australian architectural and engineering companies. Understand their needs, challenges, and goals.
Contractor Satisfaction: Act as a point of contact for our contractors, addressing their concerns, ensuring their happiness, and serving as a bridge between them and the client firms.
Upselling and Growth: Identify opportunities to expand our services within existing client accounts. Collaborate with the sales team to upsell additional contractor resources.
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and integration of our contractors into their teams.
Feedback Collection: Gather feedback from both clients and contractors, and communicate this feedback internally to help improve our platform and services.
Problem Resolution: Handle any issues or disputes promptly and professionally, finding effective solutions that benefit all parties.
Reporting: Maintain accurate records of client interactions and share insights with the management team to drive strategic decisions.
Requirements
Bachelor's Degree: A bachelor's degree in business, marketing, or a related field is preferred.
Customer-Centric Mindset: A genuine passion for delivering exceptional customer service and ensuring client satisfaction.
Communication Skills: Outstanding written and verbal communication skills, with the ability to build rapport and convey complex ideas effectively.
Problem-Solving Skills: Strong analytical and problem-solving abilities to address client and contractor concerns.
Sales Acumen: Basic understanding of sales principles and the ability to identify upselling opportunities.
Remote Work Proficiency: Must have a reliable laptop, high-speed internet connection, and a comfortable remote work setup.
Video Conferencing: Comfortable with videoconferencing tools for client and contractor interactions when necessary.
2+ Years of Experience: Previous experience in a customer success or account management role, preferably in a B2B environment, with at least 2 years of relevant experience.
Important to have:
Native English
Great Communication Skills
Enjoys talking with people;
Comfortable doing videoconference with clients
Motivated Self-starter
Ability to work unsupervised
Ability to multi-task
Shows Initiative, Proactive
Benefits
Work for the most exciting companies in the world.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Argentina
Uptalent.io is seeking a highly skilled and experienced Woodframe Structural Engineer to join our fast-growing team. As a Woodframe Structural Engineer, you will have the opportunity to work with the top talent from Latam and contribute to some of the most exciting and impactful projects around the world. Uptalent.io is a global platform that connects the best companies with the best talent, and we are looking for an individual who shares our passion for excellence.
Responsibilities
Design and analyze the structures of wood-frame buildings, (mainly Residential projects) ensuring they meet applicable codes and standards.
Develop comprehensive structural engineering plans and make recommendations based on your findings.
Work closely with architects, builders, and other engineers to ensure that all structural components are properly designed and integrated.
Use structural analysis software to model and design wood-frame structures.
Manage project budget and timelines, identifying conflicts and making recommendations for corrective actions.
Provide technical guidance and mentoring to team members.
Requirements
At least 4 years of experience in woodframe structural engineering in projects for the United Stes or Canada.
Proficient in RISA 3D (Mandatory)
Excellent problem-solving skills and critical thinking abilities.
Strong attention to detail and ability to complete projects within given timelines.
Exceptional written and verbal communication skills in English.
Benefits
Work From Home or anywhere.
Highly Competitive Compensation.
Work for the most exciting companies in the US.
Flexible Schedule.
Healthy Work-Life Balance
Location: Medellín, Colombia
Uptalent.io is seeking a highly skilled and experienced Woodframe Structural Engineer to join our fast-growing team. As a Woodframe Structural Engineer, you will have the opportunity to work with the top talent from Latam and contribute to some of the most exciting and impactful projects around the world. Uptalent.io is a global platform that connects the best companies with the best talent, and we are looking for an individual who shares our passion for excellence.
Responsibilities
Design and analyze the structures of wood-frame buildings, (mainly Residential projects) ensuring they meet applicable codes and standards.
Develop comprehensive structural engineering plans and make recommendations based on your findings.
Work closely with architects, builders, and other engineers to ensure that all structural components are properly designed and integrated.
Use structural analysis software to model and design wood-frame structures.
Manage project budget and timelines, identifying conflicts and making recommendations for corrective actions.
Provide technical guidance and mentoring to team members.
Requirements
At least 4 years of experience in woodframe structural engineering in projects for the United Stes or Canada.
Proficient in RISA 3D (Mandatory)
Excellent problem-solving skills and critical thinking abilities.
Strong attention to detail and ability to complete projects within given timelines.
Exceptional written and verbal communication skills in English.
Benefits
Work From Home or anywhere.
Highly Competitive Compensation.
Work for the most exciting companies in the US.
Flexible Schedule.
Healthy Work-Life Balance
УдалённоMedellín, Colombia
УдалённоHome Based - APAC
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