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Location: Paris Workplace: Hybrid ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile industry. The Engineering & Data team plays a key role in Voodoo's long-term strategy. It enables Voodoo to both accelerate product diversification and provide a state of the art growth-engine to distribute and scale our games. They create innovative solutions that drive growth with a pragmatic approach, ranging from simple searching to complex machine learning systems. ROLE We’re looking for a Senior Security Engineer to join our Engineering & Data team. In this role, you’ll be responsible for a wide variety of topics: - Security Engineering & Guardrails: Architect, construct, and maintain automated security guardrails and paved paths to foster secure-by-default development environments. - Shift-Left Architecture Guidance: Collaborate with development teams during the early ideation and design phases to embed secure coding practices and architecture from inception. - Continuous & Automated Assessment: Develop automated, continuous assessment capabilities that replace manual reviews and scale seamlessly across the business unit. - Hands-on Code Contribution: Work directly alongside engineers to contribute code for security fixes and paved-path solutions, ensuring security remains the simplest route. - Self-Service Tooling: Partner with developers to build scalable, self-service security tools that empower teams to detect and remediate risks independently. - Preventive & Detective Controls: Implement robust preventive and detective controls to deliver ongoing assurance rather than point-in-time security checks. - Strategic Collaboration & Incident Response: Drive long-term security strategy with key stakeholders while actively participating in periodic on-call rotations for incident support. - AI-Driven Security Innovation: Utilize AI technologies and methodologies to streamline threat detection, accelerate security evaluations, and advance scalable system protection. PROFILE (MUST HAVE) - 5+ years of experience troubleshooting systems, analyzing logs, and automating complex tasks via command-line tools - 5+ years of experience identifying security vulnerabilities, assessing risks, and constructing mitigation strategies - 5+ years of hands-on experience with scripting, software development, and security-focused code reviews across standard programming languages - Demonstrated expertise in recognizing industry-standard security vulnerabilities, understanding threat vector patterns, and applying effective remediation techniques - Proven track record in a leadership or guidance role, such as a technical lead, mentor, or engineering team lead - Proficiency in applying threat modeling and comprehensive risk identification methodologies - Proven track record securing microservices, service-oriented architectures, and web services - Experience with identity provider servers and authentication protocols (such as OAuth2, OIDC, SAML) - Experience with penetration testing (pentest) and vulnerability assessments - Self-starter with strong ownership, accountability, and ability to work autonomously and collaboratively across teams and organizations in a fast-paced environment. PROFILE (NICE TO HAVE) - Advocate for security standards with clarity and empathy. - Familiarity with AI/ML workflows and agents. OUR STACK Terraform, Kubernetes, Prometheus, ArgoCD, CircleCI, GitHub Actions, Atlantis, Grafana, Claude Code, Trivy, Conftest / OPA, AWS IAM Identity Center (SSO), Okta, AWS Secrets Manager, AWS KMS, AWS WAFv2, AWS Shield, AWS ACM, AWS GuardDuty, Sealed Secrets, Kyverno, cert-manager BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office - Remote Fridays

Location: Amsterdam, Netherlands; London, United Kingdom At JetBrains, code is our passion. Ever since we started back in 2000, we have been striving to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create. We’re honored that more than 11 million users consistently choose our tools. We’re particularly proud to call 88 Fortune Global Top 100 companies our valued customers. Major responsibilities Own and run company-level external communications. Protect and grow the company's reputation, take a defined strategic narrative to market, close the known US visibility gap, build thought leadership and a spokesperson bench, and stand up the PR operating model (playbooks, message houses, editorial calendar, perception studies). This is a senior execution-and-build role: the company narrative is set centrally; this leader runs the machine that delivers it globally. Required skills and qualifications 10+ years in tech PR with senior leadership experience – ideally B2B, developer, enterprise, or infrastructure Built and led distributed PR teams across regions, with proven US results Narrative-led PR – track record taking a defined strategic story to market, not press-release output Thought leadership and spokesperson development Crisis communications Agency and budget management at scale Fluent working with technical, developer-facing audiences and an AI-transition story Preferred skills and qualifications Experience in an AI or developer-tools company during a positioning shift Existing tier-1 US tech media relationships Comfortable operating across a US/Europe time split We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Business Applications Specialist - Location: Helsinki, Finland - Department: Transformations - Reports to: Head of Transformation - Employment type: Permanent - Workplace model: On-site Employment is subject to applicable security screening (incl. SUPO, where required)   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. KEY RESPONSIBILITIES: The Business Applications team focuses on high impact internal use cases to help the company grow, building internal solutions and facilitating new processes as we scale our data infrastructure, tooling and operations. As a Business Applications Specialist, you take business needs from identified issues or bottlenecks to a working, scalable solution. You understand the objective and requirements, design or redesign the process, and either align people on using existing tools or work with technical counterparts to build something new. The role comes with a clear mandate and the freedom to develop it further, and the processes you design shape how ICEYE operates at scale. Design the process’ with technical detail - Map end-to-end internal processes that span multiple systems (e.g., employee lifecycle), identifying gaps, redundant steps, and data-consistency risks between systems - Define target-state process flows and translate them into clear, buildable requirements, coordinating with IT and system owners as needed - Continuously reassess process health as the org scales (new entities, new headcount, new tools) and flag where a process will break before it does Coordinate efforts and drive alignment in project teams - Identify and convene the right stakeholders per workstream, driving decision making and escalating where necessary - Run structured working sessions to get alignment on process ownership, sequencing, and who's accountable for what - Keep a lightweight, current record of decisions and open questions so nothing gets re-litigated Build and implement solutions - Turn agreed process changes into concrete change requests for the systems involved (e.g., what should change in a workflow, what needs to trigger an action) - Spot and execute on independent automation opportunities (removing manual handoffs, duplicate data entries, spreadsheet workarounds), directly building yourself or involving needed departments (e.g., IT) as needed - Test and roll out solutions and hand them over to the business with clear documentation, so they can run without you   WHAT WE’RE LOOKING FOR Must haves: - Experience in business/process analysis, technical program management, or an operations role with direct exposure to ATS/HRIS, CRM, or other enterprise data management systems - Comfortable with system logic (fields, workflows, basic integration/API concepts) and able to write code to facilitate integrations - Strong structured thinking: can take a messy, multi-owner process and find where it actually breaks - Comfortable with ambiguity and energized by the freedom to define the approach as you go   Nice to haves: - Prior hands-on exposure to an ATS/HRIS (Ashby, HiBob, Workday or similar),a CRM (Salesforce) or ERPs (SAP, NetSuite or similar) - Track record of project management involving coordination across multiple different stakeholder groups   APPLICATION PROCESS - TA screening interview - Hiring Manager Interview - Skip level interview - Technical interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Belgrade, Serbia Workplace: remote NovaKid is a global leader in online English education for children aged 4–12, serving 100000+ students across 50+ countries. We are now looking fo an experienced Influencer Manager. The Influencer Manager owns end-to-end execution of influencer and celebrity marketing campaigns for one or more regional markets, turning creator partnerships into new-user acquisition. The role sits at the intersection of talent relations, content strategy, budget execution, and cross-functional coordination with performance marketing (PPC) and creative teams. Celebrity & Creator Partnerships Source and identify celebrities and creators fit for the brand and market Lead outreach and negotiate contract terms, fees, and deliverables Draw up and manage contracts, including renewals and terminations Maintain relationships with talent and their representatives (agents, managers) across markets Track partnership status from first contact through content delivery and payment Creator Briefs & Content Strategy Write creator briefs: story concepts, key messages, tone, and format requirements per market/celebrity Set and enforce editorial rules to keep content on-brand and compliant Review content drafts for quality, natural/native-sounding language, and message accuracy before publishing Adapt campaign concepts to local market nuances (language, culture, regulatory constraints) Coordinate revisions with creators and internal creative resources Campaign & Budget Management Plan campaign timelines and deliverables against acquisition targets Prioritize and sequence spend across markets during high-volume periods (e.g. Back to School) Coordinate partnership ad activation with the PPC team to keep paid spend flowing Track budget allocation and flag risks from delays (e.g. late celebrity deliverables) Balance urgent, high-priority regions against steady-state markets Agency & Vendor Management Manage external influencer-sourcing agencies per market (e.g. regional creator agencies) Assign and monitor regional coverage across markets to ensure consistent execution Evaluate agency performance and reallocate coverage as market needs shift Administrative Operations Prepare and process contracts and invoices for celebrities, creators, and agencies Set up and track promo codes tied to campaigns Log and monitor PPC-related and other cross-functional tasks (e.g. in Jira) Reporting & Analytics Track sales and CAC (customer acquisition cost) performance by market and period Report on campaign metrics such as bookings, trials, and sales predictions Summarize period-over-period and year-over-year performance against targets Flag and correct data-interpretation issues before they reach leadership Prepare weekly/monthly status updates and reports for cross-functional stakeholders What you bring: minimum 3 years of influencer marketing experience covering several countries; experience with European influencers and agencies is preferable; Fluent English; What we  offer: Fully remote work. A chance to shape the future of AI-driven education. A fun, dynamic team that loves building innovative products. Unlimited holidays – because we trust you to deliver.

Location: Nicosia, Cyprus About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across Cyprus can order their groceries and have them delivered to their doorstep in lightspeed! With Wolt Market, our focus is to find the right products by being customer oriented, offering the fastest delivery available and being the company that changes the future of grocery shopping. This role plays a key part in our growth in Cyprus. We are now searching for a full time Store Manager to lead our store in Nicosia, Cyprus. In this role, you’ll find yourself in a challenging but well supported position. You have a strong influence on how your city operations will look like. We offer a unique opportunity to join one of the fastest growing companies in Europe and have an actual impact on how Wolt Market will look in the coming years. If you have experience in team leading and enjoy working with a fun group of people, then you might be just the person we are looking for! About the Role You will work closely together with the team, including 2-4 Shift leads which you will guide, coach and develop within the frames of Wolt leadership values. To do this, you will make sure the Shift Leads have the knowledge and right tools to be able to run the store's day-to-day operations smoothly, this might include staying on top of freshness, inventory and stock management. You’ll be responsible for hiring, training, providing daily feedback and also holding 1v1 twice a year to grow the individual, go through performance and set new goals. Day-to-day in this role you’ll: Leading, growing and motivating a team. Creating an environment where your colleagues can do their best work and have fun while working. You’ll get to plan team events with your team - something we aim to do a couple times a year. Your main goal will be to consistently improve the way our stores operate with help from the Operations Team. Fast delivery and fluent operations consist of a large field of things, this is one of the key day to day operational tasks you’ll be working with. Continuous participating in internal and external meeting The role also includes a good collaboration and communication with other functions at Wolt to make sure we have a good selection & right products on sale. Monitoring shrink levels and control the amount of food that goes to waste. Managing shift scheduling. Handling incoming goods and order of the store. Overseeing everything the store and colleagues need to enable fast growth. This includes everything from ordering office supplies or IT-devices to a complete set of new fridges. Our humble expectations Leadership experience and demonstrate the ability to motivate others. Experience from working in a grocery store is a plus. A fast learner with the ability to multitask. Proactive and service-minded are words that describe you. You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment. You are able to work both during the day, evenings and weekends. Data-driven and analytical, you understand data to help improve and develop. A fluent level of English is required. Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Chișinău, Moldova; Bălți, Moldova; Cahul, Moldova; Comrat, Moldova; Orhei, Moldova Do you enjoy precise, detail-oriented work and have an eye for spatial accuracy? This role puts those skills to use on a project at the intersection of geospatial data and AI. As a Data Annotator on our project, you will support building digital 3D models of power grids and other critical infrastructure. These models help energy companies analyze network conditions, predict risks, and plan maintenance using AI and physics-based simulations. You will help reconstruct electrical distribution networks in 3D by combining LiDAR point cloud data, GIS maps, and drone imagery – contributing directly to the accuracy and reliability of these digital twins. What you’ll be doing: Reconstructing 3D power grid networks using point cloud (LiDAR) and map (GIS) data; Placing 3D objects (poles, lines, conductors) to match real-world physical layouts; Aligning original 2D map data with 3D models; Labeling high-resolution drone photos to identify grid components and detect structural defects (e.g., equipment damage or wear). Requirements: Strong spatial reasoning and the ability to easily navigate 3D environments; English B1 (ability to read instructions, watch training videos, and communicate with teammates); High attention to detail, problem-solving skills, and a willingness to learn from feedback; PC/laptop with an Intel i7-11800H (or equivalent/better CPU), dedicated GPU (NVIDIA T1200 or better; RTX 4060 recommended), and 16 GB RAM minimum (32 GB preferred). Will be a plus: Any basic understanding of power grids (poles, transformers, wires) or prior experience with LiDAR data; Background in GIS, Geodesy, Cartography, Land Management, Civil Engineering, or a related field; What we offer: Full-time schedule (9 hours/day, including a 1-hour paid lunch break), with a fixed shift of either 09:00-18:00 or 14:00-23:00 EEST; Fully remote work; Supportive management with no bureaucracy; Competitive compensation in USD; Opportunities for long-term professional growth. Who are we? Data is the most vital resource for next-generation spatial engineering and AI applications. Label Your Data has been providing high-quality, secure, and flexible data annotation services across various global industries since 2020. Grab your chance to join us on this innovative 3D digital twin project, and send us your CV in English highlighting your spatial and technical skills. Visit our website: https://labelyourdata.com/ *We celebrate diversity and are proud to be an equal opportunity employer.

Location: North America - Remote Workplace: Remote Douro Labs is the core development team behind the Pyth Network. We're looking for a Market Analyst to track the crypto markets, specifically prediction markets and perpetual futures, and turn that understanding into business opportunities for Pyth. This role is for an analyst who can read the market and explain why it matters to us: someone who can pull on-chain and venue data to quantify a new trend one hour and write the report that convinces the team to act on it the next. You will serve as our eyes on two of the fastest-moving areas in crypto, covering the market side (monitoring events, trader conversations, volumes, and new venues across prediction markets and perps) and the product side (translating that research into a clear picture of our users and concrete opportunities for Pyth). - Location: Remote (US or Europe) - Type: Full-time - Reports to: Head of Technical Operations About Our Team and Your Role We are a well-rounded team: half of us are tech whizzes, while the other half excel in building partnerships with institutional clients, prime brokers, and the global financial infrastructure community. Curiosity and rigor are key to how we operate. Remote Work: Our team is spread across the globe, from the US and South America to Europe and Asia. We are a digital-first organization where remote work is the norm. Startup-level Speed: We thrive in the dynamic DeFi space and need an analyst who can go from question to answer quickly, without waiting for direction. The Mission: You will be shaping how Pyth grows in prediction markets and perpetual futures. As these markets expand and new venues launch, your research will inform where we build next and how we serve the teams building on our data. About the Role This is a hybrid research/strategy role. At the outset, you'll monitor prediction markets and perps day to day and connect what's happening to our business. Over time, your research is expected to directly shape product decisions and new opportunities across Pyth. We want research that leads to action: every piece of work should end with a clear view on what it means for Pyth and what we should do about it. Responsibilities Market Monitoring - Track news, launches, and structural shifts across prediction markets and perpetual futures - Monitor the conversations where traders are active, including X, Discord servers, Telegram groups, and other trader communities, to spot sentiment shifts and emerging trends early - Follow volumes, open interest, funding rates, and market share across major venues - Connect recent events to their impact on Pyth and share timely takeaways with the team - Maintain a current view of the competitive landscape, including oracles and data providers serving these markets User Research - Research prediction market and perps protocols to understand how they use price data - Map who our users are, what they need, and where current solutions fall short - Build dashboards and datasets the team can use to follow these markets Product Opportunities - Turn research findings into concrete product ideas for Pyth - Size opportunities using market and on-chain data - Work with product, engineering, and BD to prioritize and pressure-test ideas - Track how launched initiatives perform against the original thesis Research and Reporting - Write clear, convincing research reports for internal and external audiences - Present findings and recommendations to leadership - Build a repeatable research process the team can rely on About You - Background as an analyst at a crypto research firm or in a research/data role at a perps exchange or prediction market - Deep understanding of prediction market and perpetual futures market structure - Active in trader communities and comfortable picking up signal from X, Discord, and Telegram - Proficient with data analysis tools (SQL, Python, Dune or similar) - Strong writer with a track record of research that drives decisions - Analytical and a self-starter, comfortable owning a research agenda independently - Comfortable with startup pace and evolving scope Think you've got what it takes to build the most talented team in the world? We'd love to meet you.

Location: Tokyo Workplace: Hybrid Data Sales Director, Japan International Data Sales | ICEYE ROLE HIGHLIGHTS Job title: Data Sales Director Location: Tokyo, Japan Department: International Data Sales Reports to: Head of International Data Sales Employment type: Permanent Workplace model: Tokyo, Japan, with national and international travel Security: Employment is subject to applicable security screening, as required for defence-related roles in Japan WHY THIS ROLE MATTERS As a Data Sales Director for Japan, you'll be at the forefront of ICEYE's commercial growth: hunting, cultivating, and closing data sales opportunities across the Japanese market. You'll build strategic relationships with defence, intelligence, and security customers in a country with deep roots in advanced technology and a growing focus on sovereign geospatial capability, driving adoption of the world's leading SAR satellite constellation. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1,000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Own territory planning and execute end-to-end sales campaigns across Japan, from lead generation through to contract close - Initiate and develop executive-level relationships with defence, intelligence, and security customers across Japan, directly and through the agency and vendor ecosystem - Lead contract negotiations and deliver customised proposals in coordination with marketing - Build and manage a healthy customer pipeline, accelerating adoption of ICEYE's satellite imagery data and products - Work with partners to extend reach and identify new opportunities across the assigned territory - Ensure long-term customer success and satisfaction within key strategic accounts - Engage with Japanese defence procurement frameworks and government contracting processes (e.g. ATLA, Ministry of Defense) to position ICEYE effectively in the region WHAT WE'RE LOOKING FOR Must Haves - Proven track record in a hunting sales role within the Japanese market - Extensive existing customer network across Japan, particularly in defence, intelligence, or security sectors - Demonstrated ability to lead complex contract negotiations and close high-value deals - Self-motivated and able to manage a pipeline independently with a high degree of autonomy - Strong verbal and written communication skills in Japanese and English Nice to Haves - Background in geospatial, satellite imagery, or Earth Observation sales - Experience in Aerospace and Defence, consulting, or other relevant tech-focused industries - Familiarity with the agency and vendor ecosystem in the Japanese and wider Asia-Pacific defence and intelligence market - Understanding of Japanese sovereign defence programmes and procurement structures WORKING AT ICEYE At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible, we set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious, go deep, ask questions, listen carefully, and think critically. Understand the 'why' behind decisions. - See the big picture, stay close to what's happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork, create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team, we win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun, what we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, we'll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: North America - Remote Workplace: Remote Douro Labs is the core development team behind the Pyth Network. We're looking for a brand designer to produce high-quality visual work across our digital channels, events and products. You will help to shape how Douro Labs and Pyth show up to the world. This role is for a hands-on designer who loves making things: a versatile creator who effortlessly shifts from designing quick digital campaign graphics to crafting full-scale event booth experiences on short notice You will work closely with our Brand Design Lead to bring our visual identity systems to life across every touchpoint, from web and social to event materials, while also supporting our Product Design Lead on product-side graphics in the short term. Location: Remote (US-based, PST preferred) Type: Full-time Reports to: Head of Design About Our Team and Your Role We are a well-rounded team: half of us are tech whizzes, while the other half excel in building partnerships with institutional clients, prime brokers, and the global financial infrastructure community. Craft and clarity are key to how we communicate. Remote Work: Our team is spread across the globe, from the US and South America to Europe and Asia. We are a digital-first organization where remote work is the norm. Startup-level Speed: We thrive in the dynamic DeFi space and need a designer who can move quickly without compromising quality. You'll be comfortable with shifting priorities, short timelines, and finding smart ways to get more done. The Mission: In this role, you will craft the visual foundation for Pyth Pro, our institutional offering tailored for prominent banking institutions, trading platforms, and global financial networks. You will play a pivotal part in expanding the Douro Labs brand beyond Web3 natives into traditional markets, creating impactful work that reaches key market participants, developers, and industry leaders on a weekly basis. About the Role This is a production-focused brand design role. You'll receive art direction, creative direction, and project assignments primarily from the Brand Design Lead, secondarily from the Product Design Lead. At the outset, your time will be split roughly 75% brand and 25% product. As the design team grows, this role is expected to shift toward supporting the Brand Design Lead full-time, with a deeper focus on brand, campaign, and event work. Responsibilities: Digital Production - Design social media assets,Collateral for sales and internal communications, and content for web - Support marketing initiatives surrounding new product releases, exchange integrations, and major ecosystem events - Apply brand guidelines consistently across all digital channels - Adapt and resize assets across formats and platforms Event Design - Design promotional materials for conferences and events - Create booth graphics, signage, and printed collateral - Coordinate with vendors and internal teams to deliver event assets on time Product Support - Support the Product Design Lead on product-side graphics, illustrations, and visual assets - Help keep visual consistency between brand and product surfaces Tools and Workflows - Feel free to utilize any tool of choice, provided deliverables maintain high standards and remain neatly structured in Figma using shared libraries and organized files - Bring AI tools into your daily workflow to speed up production and explore new ideas - Experiment with new tools and techniques and share what works with the team - Help build templates and systems that make recurring work faster About You You must excel in at least one of the following: - Motion design - Framer - Illustration and iconography - 3 to 5 years of experience as a graphic or brand designer - Strong generalist skills across layout, typography, color, and composition - Proficient in Figma, with a portfolio that shows range across digital and print - AI-forward mindset, seamlessly integrating platforms like Claude and Firefly into daily practice to explore new visual frontiers - Self-organizing and proactive, able to manage your own workload and deadlines - Clear, warm communicator who takes direction well and speaks up with ideas - Resourceful experimenter and problem-solver who enjoys figuring things out - Crypto/DeFi or financial infrastructure familiarity a plus, not required Think you've got what it takes to build the most talented team in the world? We'd love to meet you.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We're looking for a Senior Corporate Paralegal to join Ramp's Legal team and own the operational backbone of how we govern and structure the company. Ramp runs a growing portfolio of U.S. and non-U.S. entities — including regulated and licensed subsidiaries — across a business that ships constantly and raises, acquires, and expands on short notice. You will be the person who keeps that machinery accurate, current, and audit-ready. This is a broad generalist role. You'll sit at the center of corporate governance, entity management, equity administration, and litigation/employment and you'll partner directly with Finance, Accounting, Tax, Treasury, Compliance, Equity Admin, and People, and outside counsel. We are a small, high-leverage team supporting a company that moves quickly, so you'll cover a lot of ground and be trusted to run matters independently. WHAT YOU'LL DO - Corporate governance: Prepare board and stockholder meeting materials, agendas, minutes, written consents, resolutions, secretary's certificates, and incumbency certificates. Track and calendar governance obligations across the entity portfolio. - Entity management: Own the full lifecycle of entity administration — formations and dissolutions, foreign qualifications, annual reports, franchise tax filings, registered agent management, signatories, officer and director lists, post-integration cleanup. - KYC, UBO, and diligence: Respond to KYC/UBO and diligence requests from bank partners, regulators, auditors, insurers, and counterparties, and build reusable packages. - Equity support: Support equity administration, option and RSU grants, board approvals of equity awards, secondaries, and equity plan recordkeeping in partnership with Finance and People. - Transaction support: Run diligence support, signature collection, closing checklists, closing binders, and post-closing obligations for financings, credit facilities, M&A, real estate, and insurance renewals. - Commercial and cross-functional support: Assist with powers of attorney, delegations of authority, and corporate approvals needed by the business. - Employment support: Support employment- and immigration-related requests and filings. - Litigation support: Support subpoena and law enforcement requests, legal holds, e-discovery, and document production. Review and respond to garnishment orders and UCC liens. Serve as Ramp’s custodian of records and as Ramp’s representative in small claims court cases. WHAT YOU NEED - 6+ years of corporate paralegal experience at a major law firm and/or in-house at a high-growth technology or financial services company. - Deep working knowledge of corporate governance, entity formation and maintenance, corporate recordkeeping, and secretary's office functions. - Excellent drafting skills across resolutions, consents, certificates, and corporate documentation, with genuine precision — you catch the wrong entity name, the stale date, and the missing signature block. - Demonstrated ability to independently run multiple time-sensitive workstreams without dropping threads or waiting to be asked. - Strong written and verbal communication skills and the judgment to work directly with executives, board members, outside counsel, and cross-functional partners. - Comfort operating in a fast-paced environment where priorities shift and processes are still being built — and a bias toward action. - High judgment around confidential and sensitive corporate information. - Bachelor's degree or equivalent practical experience. NICE TO HAVE - Experience at a fintech, payments, or regulated financial services company, including support for licensed entities (money transmitter, EMI, or similar). - Experience supporting venture financings, secondaries, M&A integration, or IPO readiness. - International entity management experience across EMEA, APAC, LATAM, or Canada. - Experience with equity administration and cap table platforms (e.g., Shareworks). - Experiencing with litigation or employment matters. - Notary Public commission (NY or CA), or willingness to obtain one. - ABA-approved paralegal certificate. - A track record of using AI or automation to eliminate manual legal work. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Athens, Greece; Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a Finnish technology company known for its local commerce platform. From food delivery to grocery stores and cosmetics, we make cities better places to live by connecting people with the things they need. Our Global Creative Production team is currently undergoing a massive transformation, shifting from a reactive service center to an "upstream AI-Enabled growth engine". We are looking for a Senior Creative Producer to join us at this pivotal moment. This is a 6-month fixed contract opportunity starting ASAP. Location: Helsinki, Berlin, Athens. What you’ll be doing As the Senior Creative Producer, you will manage digital projects from brief to final delivery. You’ll thrive in cross-functional collaboration across different business departments such as B2B, Communication, New Verticals, and Wolt+ teams. You’ll own project timelines for successful deliveries,  weekly standups, daily communication with stakeholders and creative teams, and the localization and QA process during the production of social and digital assets. You will own the end-to-end production of digital advertising projects, ensuring our creative assets are not only on-brand but also built for massive scale across global markets. You will be responsible for the day-to-day organization of the team and daily communication from brief to delivery. Day-to-day in this role, you’ll: End-to-End Delivery: Manage digital projects and multi-channel campaigns from concept to launch. Our deliverables touch social, in-app, DOOH, event collateral, and OOH. Resource & Budget Control: Oversee project costs, timelines, and team allocations without losing creative quality. Stakeholder Management: Align internal marketing teams, designers, and external agencies on project milestones and timelines. Daily and/or weekly status updates are crucial for the success of our projects. Time Management & Multitasking : Excellent time management skills with the ability to set priorities, multitask, and meet deadlines. Our producers are working on multiple projects simultaneously, and projects might touch different surfaces each time. Our humble expectations Solid Production Experience: 8+ years in creative production or integrated campaign management, ideally within a high-growth tech environment or a progressive digital agency. Understanding of Media Plans : You have experience with specs and asset production across Awareness, Consideration, and Conversion layers. Stakeholder Management: Ability to manage complex projects with multiple high-level stakeholders while maintaining high creative standards. Demonstrated success partnering with distributed teams across time zones and cultures Risk Management & Reporting : Ability to assess risks during production, find solutions, and share with management and stakeholders in a timely manner. Organizational skills : Methodical in following a predetermined system to complete tasks and meticulous in paying close attention to small details without losing sight of the big picture. Strong work ethic and accountability : A proactive attitude and rigor on everyday tasks, a positive mindset despite ongoing changes, and an excitement to learn. Resourceful during productions; deciding and acting on whether to bring external and/or internal resources and self-motivated to lead the project to completion. Someone who doesn’t shy away from a challenge and follows through on commitments made. Tech-Forward Mindset: You have a strong interest (and ideally experience) in AI-powered creative tools and generative workflows. What we offer Shape the Future: You won’t just be filling a seat; you’ll be building the blueprint for how Wolt produces creative content for years to come. Innovation at Scale: Work at the forefront of AI and automation in the creative industry, moving from manual tasks to agentic workflows. Impact: Take ownership of strategic business priorities and see your work scale globally. Wolt Culture: Join a team that values ownership, heart, and a "get things done" attitude in a hybrid, flexible work environment. Next steps Application Review: Our Production team will review your profile to see if your experience aligns with our strategy. TA Screen: A 30-minute introductory call to discuss your background and motivations. Hiring Manager Interview: A deep dive into your production philosophy with our Creative Production Lead. Loop: Competency & Operating Principles: a structured behavioural interview with the team. Working Session: a short case study and walk us through your thinking. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems. The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop. Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible. Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production. What you'll do Design and deliver production-grade agents. Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic. Own the agent work; support the whole product. Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development. Build agents only Honeycomb can build. Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy. Extend the surface, and decide what's next. Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both. Define what "good" means for agents here. Set the bar: measurable against real evals, maintainable, and honest about their limits. Example projects Multiple agents collaborating on one shared Canvas investigation each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog). Auto-investigation the moment an SLO burn alert fires the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026). Skills that encode a team's domain expertise e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026). What you'll bring: AI and agent engineering experience. You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it. End-to-end ownership. On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering. Current judgment, not just past experience. You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today. Agent architecture depth. You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that. Product judgment. You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck. Even better Observability or developer-tools background. Engineers are your users; you'll ramp faster with fluency in that world, and the work is better. Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering. Base Salary based on level of experience $250,000 — $280,000 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2 About the job This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures. Responsibilities In this role, you’ll: Work on messaging email cases submitted by both individual developers and major brands. Assist customers with troubleshooting message deliverability issues and debug customer code. Speak with a customer on the phone and chat in order to guide them through the development of their SMS application. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards. Work with your manager to surface customer problems to assist in process betterment. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Bachelor’s degree or equivalent work experience 2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software A firm understanding of the technology stacks common to the Web ecosystem. Functional knowledge of general-purpose programming languages. Strong problem-solving and technical troubleshooting skills Ability to professionally and diplomatically address customer concerns and provide concise feedback. Ability to de-escalate tense/tough customer situations in a live environment. Excellent reading comprehension, listening, and writing skills. Desired: Previous exposure or knowledge of Twilio products. Coding experience in any language. (reading and debugging) Previous experience with JIRA or a similar ticketing system. Location This role will be remote, and based in Colombia while supporting the AMER time zone. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Massachusetts Workplace: Remote The Legal team at Chainalysis advises both internal and external stakeholders on the forefront of cryptocurrency and blockchain data analytics in a constantly evolving landscape. Our job is to ensure the company continues its rapid growth by employing sound and risk-based judgment to support operations around the company and influence a groundbreaking industry as it matures and becomes more widely adopted. As Employment and Compliance Counsel, you work within the Corporate Legal function to support our People team and other key stakeholders by advising the company on a broad array of global labor, employment, compliance, and other legal matters. In this role, you’ll: - Provide advice on a broad spectrum of global employment law issues, including employee relations, performance management, disciplinary matters, grievances, equity, compensation, benefits, contingent workers, employee classification, and global mobility - Prepare and negotiate various employment-related agreements, including employment agreements and severance agreements - Support and manage internal investigations into employee misconduct, violations of laws or policies, and employee disputes and litigation - Contribute to the development, implementation, and review of workplace and compliance policies, processes, and guidance - Develop company-wide training on various employment and compliance matters - Liaise with external counsel in the U.S. and other jurisdictions as required - Prioritize internal client satisfaction, while promoting scalable processes and procedures - Collaborate with other members of the Legal team and other teams with respect to the overall legal and compliance functions of the company, including ownership over employee compliance policies - Gain a solid understanding of Chainalysis’ risk appetite and provide commercially astute, risk-appropriate decisions - Develop a strong understanding of Chainalysis’ products, services and business model We’re looking for candidates who have: - A Juris Doctorate and 4-6 years of experience from a top-tier law firm and company in the SaaS, data services or technology industries - Member of a U.S. state bar in good standing - Expertise in U.S. and global employment law matters and an experience advising companies in a pragmatic and commercial manner - Excellent attention to detail, organizational skills, critical thinking skills, and judgment - Judgement to anticipate and mitigate risk, and to know when and how to escalate issues - Proven ability to own tasks and work independently, as well as collaborate with others across the company - An independent, patient, and thoughtful demeanor while being adept at managing shifting priorities in a demanding, fast-paced environment Nice to have experience: - Experience advising executives at high-growth technology companies - Familiarity with or an interest in the cryptocurrency and blockchain industry AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Remote, Canada; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the Role We are looking for a Distinguished Engineer to lead technical direction across GitLab's Core DevOps services, the systems the majority of our users touch every day. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company. Core DevOps builds continuous Integration, continuous deployment, planning, and source control experiences. These are among the most mature, highest traffic, and most deeply interconnected systems at GitLab. They carry years of accumulated architectural decisions, they sit in the critical path of our customers' own delivery pipelines, and they are being reshaped by the shift toward AI native development. The job is to raise their quality, converge them onto a coherent go-forward architecture, and retire accumulated risk, all without interrupting the millions of users and Fortune 100 organizations who depend on them. GitLab is pursuing a set of company-wide engineering goals: large gains in developer productivity, measurably higher quality in what we ship, and engineering practices reshaped around AI and agentic workflows. Core DevOps is where much of that strategy has to land, because these are the services our own engineers and our customers depend on daily. In this role you will bring that strategy into Core DevOps in a form that works for long lived production systems, and carry what you learn here back out to the rest of engineering. What You'll Do Set and continuously refine the go forward technical direction for CI, CD, Plan, and source code experiences, aligned against the horizontal architectural initiatives. Work directly with the VP of Engineering as her technical counterpart on planning, technical investment, and where the group's engineering effort should go. Translate GitLab's company-wide productivity, quality, and AI native engineering goals into concrete technical direction for Core DevOps, and turn into iterable roadmaps, partnering broadly across the org. Define what good means in measurable terms for these services, including availability, latency at p95 and p99, pipeline success rate, test reliability, data correctness, and defect escape rate, then hold designs and implementations to it. Maintain a clear and current picture of systemic technical risk across the group, including single points of failure, unowned critical paths, brittle coupling between CI/CD and Plan, scaling limits, and past decisions that now constrain the roadmap. Drive a prioritized plan to retire it. Lead the hardest design decisions hands on, writing code, prototypes, and proofs of concept where a design argument needs evidence behind it. Drive convergence on shared patterns, libraries, and paved paths, reducing how many different ways the same problem gets solved across the group. Design migration paths that let large, long lived systems change underneath users without breaking them, using incremental cutover, dual run, measurable rollback, and deprecation with clear timelines. Adopt the platform capabilities coming from GitLab's AI organization and the company's productivity initiatives into Core DevOps, feed this group's requirements back into them, and help prove what works on systems of this scale and maturity. Serve as the escalation point for complex or contested technical decisions across the group, including those where no single team owns the outcome. Review significant designs and merge requests in the group's critical paths, and use review to teach rather than only to gate. Ensure designs hold across GitLab.com, GitLab Dedicated, and Self-Managed deployments, and respect multi-tenant, compliance, and data governance boundaries in each. Partner with Infrastructure, Security, and SRE so Core DevOps services are observable and debuggable, and so failure modes degrade gracefully instead of cascading. Make architectural constraints and opportunities clear to Product in roadmap terms, so that technical investment and product ambition get planned together instead of traded off late. Write clear, opinionated design documents, architecture narratives, and decision records that let teams across the group make aligned decisions independently. Grow Principal and Staff Engineers across Core DevOps, raise the bar on design rigor and technical writing, and contribute to the technical hiring bar for senior individual contributors. Participate in the Incident Management on-call rotation to help meet availability goals for GitLab.com, and complete Interview Training to participate in hiring as a technical interviewer or panel member. What You'll Bring 10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role. Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale. Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions. Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience. Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems. Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority. Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $250,000 — $349,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker's Product-Led Growth (PLG) team owns turning product usage into revenue across the full Platform: the Container business (Docker Desktop, Docker Hub, Docker Build Cloud, Docker Scout) and the AI business (Sandboxes, AI Governance, Model Runner, MCP Toolkit, MCP Catalog). Lifecycle marketing is one of the fastest-scaling parts of that team: it already owns user and admin nurtures, renewal automation, and first-touch outreach for PQLs and inbound leads, running against a marketable base in the tens of millions. As Senior Lifecycle Marketer, you'll report directly to the VP of PLG and partner closely with our existing lifecycle marketing lead. You'll take ownership of assigned products, audiences, and lifecycle stages, with real input into shaping the approach for what you own, not just shipping someone else's plan, and you'll help turn a fast-growing list of priorities into a structured, scalable lifecycle engine. WHAT MAKES SOMEONE SUCCESSFUL IN THIS ROLE - Lifecycle Fluency: You think in full user journeys, not campaigns. You've done lifecycle marketing specifically, not just growth or demand gen, and you know how nurture, activation, retention, and renewal connect across a product's full lifecycle. - Builder's Mindset: You'd rather own a program end to end, strategy, build, QA, and send, than hand pieces of it off. You bring structure to ambiguity: turning a fast-growing list of priorities into themes, a build queue, and a sequenced roadmap. - Audience & Signal Validation: You know how to validate an audience and its underlying signal before it ships: spot-checking record-level data, sanity-checking targeting logic, and catching a bad segment before it reaches users. You don't need to write SQL yourself, but you can work directly with data teams to confirm a list is right. - Cross-Functional Operator: You operate well across marketing, sales (BDR and renewals), data, and design/agency partners, and you know how to keep programs moving even when you don't own every dependency. - Marketing Automation Execution: You've personally built campaigns in Marketo or an equivalent platform, not just briefed them: audience builds, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring, including troubleshooting a broken data sync in the moment. - Technical Translation: You can take a technical product or a raw usage signal, a feature adoption event, a usage threshold, a new capability, and turn it into messaging that reads credible to a developer or admin, not generic marketing copy. RESPONSIBILITIES - Build the Lifecycle Engine: Own and build lifecycle campaigns (email and in-product messaging) across Docker's Container and AI Platform products, including Sandboxes and AI Governance, for both end users and admins. - Scale Programmatic Sends: Design and run large-scale programmatic sends, such as recurring account health checks, to a base in the tens of millions, working within the team's marketing automation stack (currently Marketo and Mailgun; expect a platform transition in the next 6–12 months). - Automate Lead and Renewal Motions: Stand up and run automated first-touch flows for PQLs and inbound leads, in partnership with BDR and renewals stakeholders. - Validate Audiences & Signals: Partner with data and growth engineering to pull the usage signals campaigns depend on (Snowflake and internal data tools), and validate that an audience and its underlying signal are correct before every send. - Manage Suppressions & Contact Governance: Own suppression lists and contact governance rules so campaigns stay compliant and don't over-message or reach the wrong audience. - QA, Launch Monitoring & Troubleshooting: Run pre-send QA and live proofs on every campaign, monitor launches as they go out, and troubleshoot issues in real time, including broken data syncs. - Translate Signals into Messaging: Turn technical product usage and adoption signals into messaging that reads credible and useful to developers and admins, not generic marketing copy. - Shape and Sequence Strategy: Take a fast-growing list of priorities and turn it into a concrete build queue: itemize the work, sequence it, and flag capacity or dependency issues early. - Coordinate Design & Agency Partners: Work with design and agency partners to keep campaign quality and turnaround on track. - Operationalize Reporting: Own naming, tracking, and reporting on programs so the rest of the team has visibility into what's live, what's next, and what it's driving. QUALIFICATIONS - Lifecycle Marketing Experience: A background specifically in lifecycle marketing, not pure growth or demand gen, ideally inside a PLG or self-serve motion. - Proven Program Ownership: A track record of owning campaigns end to end (strategy, build, QA, send) and shipping programs that moved a real metric: activation, retention, or renewal conversion. - Marketing Automation Build Experience: Hands-on build experience in Marketo or an equivalent marketing automation platform: audience builds, program/campaign setup, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring. - Data & Targeting Validation: Comfortable working directly with data teams to validate record-level data and targeting logic, for example auditing who's actually in a segment or spot-checking a list against expectations. Writing SQL yourself is a plus, not a requirement. - Technical-to-Message Translation: A track record of turning a technical product or a raw usage signal into messaging that reads credible to a developer or admin audience, not generic marketing copy. - Technical Familiarity: Comfort navigating developer ecosystems, cloud infrastructure, or complex multi-product software platforms. - Independent Ownership: Senior-level judgment and ownership as an individual contributor: you can run with ambiguity and drive a program without every step spelled out, and you collaborate well with another senior peer on the team. WHAT TO EXPECT FIRST 30 DAYS - Immerse & Align: Get up to speed on Docker's PLG motion, product surface area (Container and AI), and the programs lifecycle already owns. Build a working relationship with data, BDR, renewals, and design/agency partners. - Program & Tooling Audit: Audit the current state of user and admin nurtures, renewal automation, and PQL/lead outreach, and get familiar with the Marketo/Mailgun stack and its upcoming transition. - Roadmap Calibration: Work with the lifecycle team to turn the current priority list into themes, a build queue, and a sequenced roadmap. FIRST 90 DAYS - Ship Owned Campaigns: Take ownership of at least one full program, such as an admin nurture flow or a PQL first-touch sequence, from build through send. - Contribute to Renewal Automation: Stand up a first version of automated renewal outreach in partnership with the renewals team. - Build the Reporting Cadence: Put in place naming, tracking, and reporting so the team has clear visibility into what's live and what it's driving. ONE YEAR OUTLOOK - Own a Mature Program Set: Own a mature, scaled set of lifecycle programs across your assigned products, audiences, and lifecycle stages. - Prove Impact: Show measurable lift in activation, retention, or renewal conversion tied directly to your programs. - Scale the Function: Help lifecycle marketing operate as a predictable, automated engine rather than a set of one-off campaigns, as scope keeps expanding across the Platform. Docker does not offer visa sponsorship for this role.   Compensation & Equity Canada: CA$160,300– CA$229,000 + equity United States: $115,500 – $165,000 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote, Canada Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #Canada PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:   We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. Reporting to the Sr Manager, Customer Support Key Duties and Responsibilities Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities. Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation. Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers. Effectively use and search the knowledge base, consistently contributing new or updated superior quality content. Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content. Works to frequently exceed established service delivery guidelines and key performance indicators. Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes. Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system. Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need. Skills and Qualifications: Understand the business processes and practices within a long-term care or medical facility. Formalized approach to problem-solving, certification in RCA an asset . Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences. Energized and motivated by a fast paced, dynamic, high demand working environment. Demonstrated ability to multi-task, prioritize, and manage customer expectations. Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them. A patient and active listener who is detail-oriented. High level of customer focus and empathy. Prior experience using the PointClickCare application is required. Required Experience Experience using/supporting PointClickCare 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred #Remote #MG-LI1 #US PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $65000- $72,000    Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime Eligible