Location: Renton, WA
As a full-service engineering, design, and construction services firm, Mi-Tech delivers comprehensive support for utility and infrastructure projects from planning and design through execution. Our multidisciplinary team provides practical, innovative solutions that emphasize cost efficiency, constructability, and long-term value. Founded in 1985, Mi-Tech has built a reputation for excellence in engineering, design, environmental, laboratory, technical, and field services across multiple industries. The 2026 merger with J.D. Hair & Associates further strengthened our capabilities and resources, adding decades of specialized expertise in trenchless, geotechnical, and structural engineering to our core offerings. As a proud member of the Michels Family of Companies, Mi-Tech collaborates with an internationally respected team to deliver integrated, end-to-end engineering, design, and construction solutions that meet the highest standards of quality and performance.
In your role as an Engineering Geologist at Mi-Tech, you’ll perform field explorations, collect samples, geologic reconnaissance, mapping, and preparing field reports. You will organize laboratory data, conduct/ review limited soil index property laboratory testing and report data. You will interpret data, prepare geological subsurface logs, profiles, design cross-sections, profiles, and assist in preparation of design reports.
This position combines hands-on field investigations with office-based geological interpretation, data analysis, and technical reporting. Field assignments may require travel to active construction and exploration sites throughout the United States.
Why Mi-Tech Services Inc.?
We are committed to hiring the best people and giving them the best equipment.
We are dedicated to improving energy distribution & telecommunication services that serve and improve the communities around us.
Our steady, strategic growth revolves around a commitment to quality. If it’s worth doing, it’s worth doing right.
We are family owned and operated. We work to see each other succeed, not to increase a stock market valuation.
We invest an average of $5,000 per employee on training each year. We want each of our team to learn and grow.
We believe everyone is responsible for promoting safety, regardless of job title. We are our brothers’ and sisters’ keeper.
We are a part of the Michels Family of Companies – one of North America’s largest, most diversified energy and infrastructure construction companies.
Why you?
You like to surround yourself with dedicated, genuine, value-driven people.
You are up to new challenges and opportunities. You like to learn and try new things.
You cringe when you hear: “Because that’s the way we’ve always done it.”
You like to know your efforts are noticed and appreciated.
You believe that individual commitment to a group effort is key to success.
You want your work to make a tangible difference in people’s lives.
What It Takes
BS and/or MS Degree in Geology or Engineering Geology.
Minimum of 2 years of professional geology experience, preferably involving geotechnical subsurface investigations and field exploration.
Professional Geologist (PG) license, Geologist-in-Training (GIT) designation, or demonstrated progress toward professional licensure preferred.
Experience in geologic interpretation using soil and rock samples retrieved from explorations, soil classifications.
Experience with application to geotechnical engineering practice is a plus (rock mechanics experience a plus)
The ability to work independently with the appropriate level of minimal supervision.
The willingness and ability to travel to support project needs.
A valid driver license and insurable driving record.
Basic computer skills: MS Word, Excel (required); RSLog (geotechnical borehole logging, or similar), MS Access (desirable).
Frequent sitting, standing, walking, bending, lifting, and carrying 50+ pounds.
Working in all weather conditions, on uneven terrain.
The ability to travel (drive or fly) to field sites per project needs and job sites locally and across the United States.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$44
—
$62 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Seoul
About the Role
Cloudflare’s Forward Deployed Engineer (FDE) program (Or Professional Services Engineer) provides customers with a dedicated, hands-on technical expert embedded directly within their environment. This is not a traditional support or purely advisory engagement—it is a staff-augmentation model where you act as an extension of the customer’s team, taking the lead in managing, optimizing, and evolving their Cloudflare solutions.
As a Forward Deployed Engineer, you are a recognized subject-matter expert in your specialization and a trusted advisor to both the customer and Cloudflare leadership. You will own the most complex, high-stakes customer engagements, and contribute to the evolution of Cloudflare's service methodologies and offerings. You operate with a high degree of autonomy, make architectural decisions that impact mission-critical infrastructure, and partner with executive stakeholders to align technical outcomes with business objectives.
This role is ideal for senior technologists who have a proven track record of owning end-to-end customer transformations, leading through influence, and scaling expertise across teams.
What You Will Do
Embed & Integrate
Become a trusted, embedded member of the customer’s technical team, operating within their tools, processes, and change-management frameworks.
Follow the customer’s change-management process for all hands-on modifications, ensuring risk mitigation and operational continuity.
Hands-On Execution
Design, configure, and optimize Cloudflare solutions directly within the customer environment.
Implement changes, build prototypes, develop automation scripts, and troubleshoot issues in real time.
Strategic Advisory & Architecture
Provide proactive architectural guidance, roadmap alignment, and best-practice recommendations.
Produce Solution Designs, HLDs, LLDs, databuilds, procedures, test plans, deployment plans, migration plans, as-builts, and other artifacts necessary for delivery and smooth handoff.
Workshops & Knowledge Transfer
Lead technical workshops, knowledge-transfer sessions, and special-event preparation (e.g., product launches, traffic events, security drills, quarterly business reviews).
Ensure continuity by documenting decisions, runbooks, and configurations in the customer’s collaborative workspace.
Customer Advocacy & Liaison
Act as the voice of the customer within Cloudflare, surfacing product gaps, feature requests, and escalation items to Engineering, Support, and Product.
Partner closely with the Account Executive, Solutions Engineer, Customer Success Manager, Delivery Leaders and other stakeholders to align on account strategy and expansion opportunities.
Experience & Skills
Core Requirements
15+ years of experience in a customer-facing technical role.
Recognized Expertise in one of the following focus areas with a proven track record of leading complex, enterprise-scale engagements:
Applications — Advanced tuning of WAF, Bot Management, API Gateway, DDoS protection, Rate Limiting, and performance optimization for global web properties. Experience designing security architectures for large-scale, multi-zone deployments.
Network — Hands-on management of Magic Transit, BYOIP, complex L3/L4 routing, DDoS resilience, and low-latency global connectivity design. Experience with network transformations and MPLS/SD-WAN migrations.
Leadership & Mentorship — Demonstrated experience mentoring junior team members, leading technical workshops, and contributing to the development of service methodologies, best practices, and reusable assets.
Strong Networking Foundation — Expert-level understanding of the OSI model, TCP/IP, TLS, DNS, and HTTP.
Hands-On Technical Skills — Demonstrated ability to implement, configure, and troubleshoot complex solutions. Experience with infrastructure-as-code tools (e.g., Terraform) and scripting (e.g., Python, JavaScript, Bash) is highly desirable.
Project & Program Management — Ability to manage multiple competing priorities, work to deadlines, and deliver results in ambiguous or fast-moving environments. Experience scoping and estimating complex engagements.
Communication & Executive Presence — Exceptional verbal and written communication skills. Ability to translate complex technical concepts for both technical and executive audience
Regional Experience — Experience working with enterprise customers in APJC, ideally within Korea. Understanding of regional compliance requirements, business culture, and technical ecosystems.
Preferred Qualifications
Experience in heavily regulated industries (Public Sector, Financial Services, Healthcare) or complex legacy-migration environments.
Relevant industry certifications: CISSP, CCIE, AWS, GCP, Azure certifications, or equivalent.
Familiarity with Agile methodologies and enterprise change-management processes.
Prior experience with Cloudflare’s product suite and edge-network ecosystem.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Colombia; Mexico; Brazil; Argentina; Honduras; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are looking for a dedicated Customer Service Manager to support operations and elevate the customer experience. In this role, you will be the driving force behind a culture of excellence, ensuring that every interaction reflects our commitment to high-quality service. This is a pivotal position for a strategic thinker who is passionate about mentoring talent, optimizing workflows, and turning customer feedback into actionable growth strategies for the team.
Key Responsibilities
Oversee the daily operations of the customer support team to ensure timely and accurate resolutions.
Mentor, coach, and develop team members through regular performance reviews and feedback sessions.
Establish and monitor key performance indicators (KPIs) such as CSAT, response times, and resolution rates.
Identify bottlenecks in the customer journey and implement process improvements to increase efficiency.
Act as an escalation point for complex technical issues or high-priority customer concerns.
Collaborate with cross-functional departments to advocate for the customer and influence product improvements.
Manage the recruitment and onboarding of new support staff as the team scales.
Requirements
3+ years of experience in a Customer Service Management or Leadership role.
Proven track record of managing remote or distributed teams.
Exceptional communication skills with the ability to convey empathy and clarity.
Strong analytical skills with experience using data to drive decision-making.
Proficiency with modern help desk software (e.g., Zendesk, Salesforce, or Intercom).
Demonstrated ability to remain calm and decisive in high-pressure situations.
Experience in a fast-growing startup or SaaS environment.
Deep understanding of customer retention strategies and churn reduction.
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
УдалённоColombia; Mexico; Brazil; Argentina; Honduras; Costa Rica
Location: South Africa; Pakistan; Philippines
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are seeking an experienced and customer-focused Customer Service Manager to lead and optimize support operations for a growing international business. This role is designed for a professional who is passionate about delivering exceptional customer experiences, refining support workflows, and mentoring high-performing teams. As the bridge between the team and the customer, you will ensure that every interaction reflects our commitment to excellence while driving the operational strategies that make long-term success possible in a global, remote environment.
Key Responsibilities
Lead, coach, and develop customer service representatives to achieve individual and collective performance goals.
Manage daily customer support operations across email, chat, phone, and ticketing systems.
Monitor and report on key performance indicators (KPIs), including response times, CSAT scores, and service quality.
Develop and implement customer service policies, standard operating procedures, and best practices.
Handle escalated customer concerns directly to ensure professional and timely resolution.
Collaborate with sales, operations, and product teams to voice customer feedback and drive product improvements.
Analyze customer data and trends to identify opportunities for process optimization.
Conduct regular performance reviews, training sessions, and ongoing coaching initiatives.
Ensure service standards and company policies are consistently maintained across the department.
Requirements
3+ years of experience in customer service, customer support, or customer success roles.
Proven leadership or team management experience.
Excellent verbal and written English communication skills.
Proficiency with CRM and customer support platforms (e.g., Zendesk, HubSpot, Salesforce, or Freshdesk).
Strong problem-solving and conflict-resolution abilities.
Ability to manage multiple priorities in a fast-paced, remote environment.
Strong analytical skills with the ability to translate data into actionable insights.
A reliable high-speed internet connection and a professional remote work setup.
Nice-to-Haves
Experience working with international customers and diverse time zones.
Familiarity with help center documentation and knowledge base management.
Experience in a high-growth startup or scaling tech environment.
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
Location: Utah ; Wisconsin
As a full-service engineering, design, and construction services firm, Mi-Tech delivers comprehensive support for utility and infrastructure projects from planning and design through execution. Our multidisciplinary team provides practical, innovative solutions that emphasize cost efficiency, constructability, and long-term value. Founded in 1985, Mi-Tech has built a reputation for excellence in engineering, design, environmental, laboratory, technical, and field services across multiple industries. The 2026 merger with J.D. Hair & Associates further strengthened our capabilities and resources, adding decades of specialized expertise in trenchless, geotechnical, and structural engineering to our core offerings. As a proud member of the Michels Family of Companies, Mi-Tech collaborates with an internationally respected team to deliver integrated, end-to-end engineering, design, and construction solutions that meet the highest standards of quality and performance.
In your role as an Engineering Geologist at Mi-Tech, you’ll perform field explorations, collect samples, geologic reconnaissance, mapping, and preparing field reports. You will organize laboratory data, conduct/ review limited soil index property laboratory testing and report data. You will interpret data, prepare geological subsurface logs, profiles, design cross-sections, profiles, and assist in preparation of design reports.
This position combines hands-on field investigations with office-based geological interpretation, data analysis, and technical reporting. Field assignments may require travel to active construction and exploration sites throughout the United States.
Why Mi-Tech Services Inc.?
We are committed to hiring the best people and giving them the best equipment.
We are dedicated to improving energy distribution & telecommunication services that serve and improve the communities around us.
Our steady, strategic growth revolves around a commitment to quality. If it’s worth doing, it’s worth doing right.
We are family owned and operated. We work to see each other succeed, not to increase a stock market valuation.
We invest an average of $5,000 per employee on training each year. We want each of our team to learn and grow.
We believe everyone is responsible for promoting safety, regardless of job title. We are our brothers’ and sisters’ keeper.
We are a part of the Michels Family of Companies – one of North America’s largest, most diversified energy and infrastructure construction companies.
Why you?
You like to surround yourself with dedicated, genuine, value-driven people.
You are up to new challenges and opportunities. You like to learn and try new things.
You cringe when you hear: “Because that’s the way we’ve always done it.”
You like to know your efforts are noticed and appreciated.
You believe that individual commitment to a group effort is key to success.
You want your work to make a tangible difference in people’s lives.
What It Takes
BS and/or MS Degree in Geology or Engineering Geology.
Minimum of 2 years of professional geology experience, preferably involving geotechnical subsurface investigations and field exploration.
Professional Geologist (PG) license, Geologist-in-Training (GIT) designation, or demonstrated progress toward professional licensure preferred.
Experience in geologic interpretation using soil and rock samples retrieved from explorations, soil classifications.
Experience with application to geotechnical engineering practice is a plus (rock mechanics experience a plus)
The ability to work independently with the appropriate level of minimal supervision.
The willingness and ability to travel to support project needs.
A valid driver license and insurable driving record.
Basic computer skills: MS Word, Excel (required); RSLog (geotechnical borehole logging, or similar), MS Access (desirable).
Frequent sitting, standing, walking, bending, lifting, and carrying 50+ pounds.
Working in all weather conditions, on uneven terrain.
The ability to travel (drive or fly) to field sites per project needs and job sites locally and across the United States.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Athens, Greece; Patras, Greece; Thessaloniki, Greece; Larissa, Greece; Heraklion, Greece
Workplace: hybrid
David Kennedy Recruitment
is working with a leading Outsourcing/BPO company that is looking to recruit a
Maltese
speaking
Customer Service Representative
for their office in
Athens, Greece
.
Position: Customer Service Representative (Maltese)
Location: Athens, Greece
Work model: Hybride/Remote
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
Handle incoming customer calls, chats, emails and messages professionally
Identify customer needs and provide appropriate solutions
Provide accurate information using internal tools and systems
Maintain high customer satisfaction through effective communication
Build and maintain positive customer relationships
Meet individual and team performance KPIs and quality standards
Record and update customer interactions in CRM systems
Follow internal procedures, guidelines and service policies.
REQUIREMENTS:
Native or near-native Maltese speaker
Good command of English (written and spoken)
Strong communication and active listening skills
Customer service mindset and interpersonal skills
Basic MS Office knowledge
Ability to multitask and work in a structured environment
Ability to work fixed shifts (Mon–Fri, 10:00–18:00)
Previous experience in customer service or contact centre roles
Experience using CRM or ticketing systems
Experience in international or multilingual support environments.
BENEFITS:
Competitive salary package & monthly performance bonus
Daily meal voucher
Private health insurance including dental and optical care
Relocation support
And many others!!!
Location: Kundl, Austria
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
Local hands-and-feet support for global IT teams
Troubleshooting automation and production systems (PLC, SCADA, OT networks)
Support for software upgrades, patching, and backups in lab/OT environments
Incident, problem, and change management (ITIL-based)
Compliance with CSV, GxP, and data integrity procedures
Participation in disaster recovery and business continuity planning
Requirements
Bachelor's in IT, Engineering, or related field
5+ years of IT/OT support experience in regulated environments
Experience with industrial IT systems, SCADA/PLC, and lab software
Networking knowledge (VLAN, Firewall, Routing)
ITIL process knowledge; ServiceNow/Remedy ticketing
Database Troubleshooting Experience MSSQL
Available for onsite support and 24/7 on-call rotation
Fluency in German and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Algiers, Algeria
Workplace: hybrid
About Yassir
Yassir is the Super App designed to make your life easier. Yassir’s Mission is to serve Africans in the continent and its diaspora while creating economic opportunities for service providers and infusing social values. We aspire towards providing our users with the most essential services to their door by leveraging technology and a large ecosystem of partners. We at Yassir stand for: Ambition, Transparency & Trust, Quality, Performance. And we are growing fast - super fast.
By choosing a career at Yassir, you choose to be part of one of the most impactful, fastest-growing Tech companies in Africa.
yassir.com
About the Role
Yassir is seeking a highly skilled and motivated Data Analyst, of junior / mid / senior level, to join our Data Analytics team and contribute with shaping the business’s decision making and product offering on Financial Services in making it more data and insights driven. As a Data Analyst (FinTech), you will play a crucial role in analyzing data, helping us prioritize, assess, develop financial product features for our millions of users across Africa. Your expertise in both data processing, robust statistical analysis, insights derivation, hypothesis formulation and data visualization will be essential in driving our solutions and providing value to Yassir. This is a very exciting opportunity, tackling some of Yassir’s most critical problems.
About the Team
The Data Analytics team is part of Yassir’s central Data & AI domain, which is responsible for all data related activities in the organization - from Data Engineering, Data Platform management and Data Analytics all the way to AI solutions and MLOps infrastructure development. We are a global team of Data and AI / ML experts, encompassing diverse backgrounds and skills. We strive to provide top-quality Analytics and BI insights to the business, being a proactive partner to our stakeholders, and ultimately to build a mature Data Culture supported by widespread data fluency, responsible and democratized data access, data-driven decision making and automation. We push the envelope of what’s feasible, we challenge each other, we support each other, and we take great pride in our work. Most of all we are value-driven to create impact from our data solutions. If you have an inherent curiosity about the fields Data and AI, a relevant background and an internal zeal and drive to contribute, please come join us!
Key Responsibilities
Analyze customer, transaction, merchant, and agent data to identify trends, opportunities, and performance drivers across Wallets, Payments, Bill Payments, Merchant Payments, P2P Transfers, and other Financial Services products.
Partner with Product Managers, Operations, Risk, Finance, and Engineering teams to answer business questions through data and support product decision-making.
Develop and maintain dashboards, reports, and KPI tracking frameworks to monitor customer growth, engagement, retention, transaction performance, and revenue metrics.
Conduct deep-dive analyses on customer behavior, payment funnels, wallet activation, transaction success rates, merchant activity, and agent performance.
Support product discovery and feature development by identifying customer pain points, behavioral patterns, and growth opportunities using data.
Design, execute, and evaluate A/B tests, feature launches, promotional campaigns, and product experiments to measure impact and guide future improvements.
Work closely with Data Science and Risk teams to support customer segmentation, fraud monitoring, credit risk analysis, and predictive modeling initiatives.
Perform exploratory data analysis (EDA) to uncover actionable insights and support the development of data-driven product enhancements.
Monitor data quality, identify anomalies, and collaborate with Data Engineering teams to improve tracking, instrumentation, and reporting accuracy.
Communicate findings and recommendations clearly to both technical and non-technical stakeholders through presentations, reports, and dashboards.
Key Requirements
Essential
2–5 years of experience in Product Analytics, Business Analytics, Data Analytics, or a related analytical role.
Strong SQL skills and practical experience working with large-scale customer and transaction datasets.
Proficiency in Python for data analysis, statistical modeling, and data visualization.
Experience working with digital products, preferably within Fintech, Payments, Wallets, Banking, Lending, or Financial Services.
Solid understanding of statistics, hypothesis testing, experimentation, and data-driven decision-making.
Experience building dashboards and reports using BI tools such as Looker Studio, Looker, Tableau, or Power BI.
Ability to translate business questions into analytical approaches and communicate insights effectively to stakeholders.
Familiarity with cloud-based data platforms, preferably Google Cloud Platform (GCP) and BigQuery.
Strong problem-solving, analytical thinking, and attention to detail.
Excellent written and verbal communication skills in English.
Nice to have
Experience working with Wallets, Bill Payments, Merchant Payments, P2P Transfers, Agent Networks, Lending, or Credit products.
Familiarity with fraud analytics, risk monitoring, customer lifecycle analysis, or fintech growth metrics.
Exposure to machine learning, customer segmentation, or predictive analytics use cases.
Location: Cairo, Egypt
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
About the role
As a Backend Senior Engineer, you will drive the technical standards for the Backend across our consumer domain, working with multiple squads inside the domain. You will lead Backend engineers with tech roadmaps, architecture decisions, and feature development and release cycle. You will mentor junior developers. You will contribute to scaling up Backend engineers in multiple squads and bringing great talents on board by conducting technical interviews.
About your role as “Senior Back-end Engineer”
Design, build and maintain features for the domain applications
Provide technical leadership and manage dependencies
Conduct design and code reviews
Help the domain team members with technical blockers, supporting them and helping them grow
Continuously discover, evaluate, and implement new technologies to maximize efficiency
Participate in architecture and design discussions
Participate strongly in building the technical roadmap
Conduct technical interviews
Help improve engineering standards, tooling, and processes
Perform feasibility studies to validate capability and functionality
Draft and submit intellectual property
Research and assess current technologies
Develop and execute complex, multi-tier, distributed software search applications
Create technical and domain expertise and apply it to products and problems
Assess and write code to improve or extend the application
Manage and assist current software applications
Experience providing technical leadership and mentoring others
About your experience
BSc/MSc in Engineering, Computer Science or relevant field.
Minimum 6 years of experience in a similar role
Demonstrated ability to prioritize, self-start, contribute under pressure and meet tight deadlines
Highly organized, creative and critical thinker
Comfortable working in an entrepreneurial environment
Solid OOP and software design knowledge – you should know how to create software that is extensible, reusable and meets desired architectural objectives
Must have technical skills:
Language:
Node.Js.
Database: Mongodb or other.
Framework:
Express.js
& Nest j.s.
Web architecture: Rest and restful APIs, micro-services
Master source version control: GIT
Containers: Docker, kubernetes
Caching, Redis server
Experience in a rapidly growing company in the mobility, on-demand or fintech space is a plus
Web load balancing
Scaling
OS administration
Encryption : https//, digital signing
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Cairo, Egypt; Alexandria, Egypt
Workplace: hybrid
Yassir
is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in
45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa
. It is backed (~
$200M in funding
) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
About the role
We are looking for a senior front-end developer to join our team and support our growth and expansion. You will be part of the engineering team, working with a high-quality code base and the latest tools, and you will promote your skills to be an expert in complex frontend development in React.JS. Your primary focus will be the development of web applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure.
About your role as Front-End Engineer - (React)
Design and build web applications using
React.js
Ensure the performance, quality, and responsiveness of applications
Collaborate with a team to define, design, and ship new features
Identify and correct bottlenecks and fix bugs
Help maintain code quality, organization, and automatization
Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
Dive into difficult problems and successfully deliver results on schedule
About your experience
BSc/MSc in Engineering, Computer Science or relevant field.
Minimum 5 years of experience in a similar role
Demonstrated ability to prioritize, self-start, contribute under pressure and meet tight deadlines
Highly organized, creative and critical thinker
Comfortable working in an entrepreneurial environment
Solid OOP and software design knowledge – you should know how to create software that is extensible, reusable and meets desired architectural objectives
Must have technical skills:
Language: Javascript
Framework: React.JS, Express.JS
Familiarity with cloud message APIs and push notification
Web architecture: Rest and restful APIs, micro-services
Version control: GIT
Containers: Docker, Kubernetes
Caching, Redis server
Scaling, Web load balancing
Why you should join Yassir
😎 You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +60 cities (Algeria, Tunisia, Morocco, and Senegal)
💸 Attractive salary and you even get a stake in the company
🚉 Subsidized public transit pass
🤙🏽Have a lasting impact on our company's culture
🚀 Perfect timing with renowned investors to build something great
📈 Extremely steep learning curve with own responsibility and intensive guidance
💯 Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Cairo, Egypt; Alexandria, Egypt
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
About the Role
As a Backend Staff Engineer, you will drive the technical standards for the Backend across our consumer domain, working with multiple squads inside the domain. You will lead Backend engineers with tech roadmaps, architecture decisions, and feature development and release cycle. You will mentor junior developers. You will contribute to scaling up Backend engineers in multiple squads and bringing great talents on board by conducting technical interviews.
About the role
Key Responsibilities
Design, build and maintain features for the domain applications
Provide technical leadership and manage dependencies
Conduct design and code reviews
Help the domain team members with technical blockers supporting them and helping them grow
Continuously discover, evaluate, and implement new technologies to maximize efficiency
Participate in architecture and design discussions
Participate strongly in building the technical roadmap
Conduct technical interviews
Help Improving engineering standards, tooling, and processes
Perform feasibility studies to validate capability and functionality
Draft and submit intellectual property
Research and assess current technologies
Develop and execute complex, multi-tier distributed software search applications
Create technical and domain expertise and apply to products and problems
Assess and write code to improve or extend application
Manage and assist current software applications
Experience providing technical leadership, and mentoring others
Requirements
At least 10 years of experience in backend engineering with NodeJS
Strong foundation in programming fundamentals
Database: Mongodb or other.
Framework: Nest j.s.
Web architecture: Rest and restful APIs, micro-services
Substantial experience with Git in a team environment
Containers: Docker, kubernetes
Caching, Redis server
Experience in a rapidly growing company in the mobility, on-demand or fintech space is a plus
Web load balancing
Scaling
OS administration
Encryption: https//, digital signing
Excellent communication skills
Enjoy solving problems and helping others meet their goals
Solid understanding of X
Experience writing testable code and unit tests
Have a deep knowledge of React JS and NodeJS, and you have experience developing products with it
Experience using modern JavaScript and tooling in a full-stack setting
Extensive experience with A/B experiments and have a data-driven attitude toward product development
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Mexico (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for experienced Professional, Scientific, and Technical Services professionals to support a cutting-edge AI benchmarking project focused on corporate, legal, financial, and technology environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, technical, analytical, legal, financial, and project management challenges across consulting, technology, professional services, and enterprise operations. Your expertise will help ensure AI systems understand and respond accurately within highly specialized and knowledge-driven industries.
WHAT YOU’LL DELIVER
- Design realistic Professional and Technical Services scenarios in Spanish or English grounded in operational contexts (e.g., financial audits, software development workflows, IT operations, legal documentation, project delivery, stakeholder communication, compliance reviews)
- Adapt structured evaluation rubrics for analytical reasoning, technical problem-solving, project coordination, and professional decision-making tasks
- Review AI and human-generated responses for factual accuracy, professional standards, technical quality, and operational realism
- Contribute to “gold standard” solutions reflecting best practices across professional services, legal operations, accounting, project management, and technology environments
QUALIFICATIONS
- Native-level Spanish (Mexico) with strong professional English proficiency
- 5+ years of professional experience in Professional Services, Technology, Legal Services, Accounting, Audit, Consulting, or Project Management
- Background in one or more relevant roles: Accounting & Auditing, IT or Information Systems Management, Legal Practice, Project Management, Software Development, Technology Consulting, Enterprise Operations, or Digital Transformation
- Strong understanding of professional service workflows, regulatory and compliance requirements, technical operations, project delivery methodologies, and Indian business environments
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain.
Step 2: Register in Tipalti to ensure a smooth payment process
Step 3: Finalize onboarding and join the Production team
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Cairo, Egypt; Alexandria, Egypt
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
About the role
In this role, you will be part of our engineering team, working with a high quality code base and the latest tools, where you will promote your skills to be an expert in complex frontend development in Android (kotlin) native platforms. Your primary focus will be development of mobile applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to a highly dynamic environment, where root cause analysis and rapid collaborative problem solving, sophisticated design, and the creation of quality products are required.
About your role as “Senior Android Engineer”
Design and build mobile applications for Android.
Ensure the performance, quality, and responsiveness of applications
Collaborate with a team to define, design, and ship new features
Identify and correct bottlenecks and fix bugs
Help maintain code quality, organization, and automatization
Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
Dive into difficult problems and successfully deliver results on schedule
About your experience
Minimum of 5 years
of professional experience in Android app development.
Proven track record of delivering
high-quality, user-friendly
Android applications.
Bachelor's degree in
Computer Science
,
Software Engineering
, or a related field. A master's degree is a plus.
Expert proficiency in Kotlin
with a deep understanding of its advanced features.
Extensive experience with
Jetpack Compose
and building UI components in a declarative paradigm.
Strong understanding of the
Android SDK
, including
UI design principles
, patterns, and best practices.
Experience with
asynchronous programming
and
multithreading
in Android.
Proficient in integrating
RESTful APIs
and working with
JSON
data format.
Familiarity with
dependency injection frameworks
like
Dagger/Hilt
.
Experience with
Android Architecture Components
(ViewModel, LiveData, Room, Navigation).
Solid understanding of
MVI
and other architectural patterns.
Proficient with
version control systems
, particularly
Git
, and experience with
GitFlow
workflow.
Experience with
unit testing
(JUnit, Mockito) and
UI testing
(Espresso).
Knowledge of
Gradle
build system and managing project dependencies.
Understanding of
material design principles
and ability to implement them effectively.
Familiarity with
app performance optimization
and tools like
Android Profiler
.
Experience with
Google Play Store deployment
and app release management.
Knowledge of
backend technologies
and experience with
Firebase
or other backend services.
Experience with
Continuous Integration/Continuous Deployment (CI/CD)
pipelines using tools like
Jenkins
,
GitHub Actions
, or
Bitrise
.
Understanding of
secure coding practices
and experience with
encryption
and
data protection
on Android.
Experience with
Agile/Scrum
methodologies and participating in
sprint planning
,
daily stand-ups
, and
retrospectives
.
Experience with
localization/internationalization
to support multi-language apps.
Knowledge of
analytics tools
like
Google Analytics
, or
Firebase Analytics
, for tracking app performance and user engagement.
Why you should join Yassir
😎 You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +60 cities (Algeria, Tunisia, Morocco, and Senegal)
💸 Attractive salary and you even get a stake in the company
🚉 Subsidized public transit pass
🤙🏽Have a lasting impact on our company's culture
🚀 Perfect timing with renowned investors to build something great
📈 Extremely steep learning curve with own responsibility and intensive guidance
💯 Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Cairo, Egypt; Alexandria, Egypt
Workplace: onsite
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
ABOUT THE ROLE
In this role, you will be part of our engineering team, working with a high-quality codebase and the latest tools, where you will develop your expertise as an expert in complex frontend development on iOS (Swift and SwiftUI) native platforms. Your primary focus will be on the development of mobile applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to a highly dynamic environment is required, where root cause analysis and rapid collaborative problem solving, sophisticated design, and the creation of quality products are required.
Design and build mobile applications for iOS.
Ensure the performance, quality, and responsiveness of applications
Collaborate with a team to define, design, and ship new features
Identify and correct bottlenecks and fix bugs
Help maintain code quality, organization, and automation
Participate in brainstorming sessions and contribute ideas to our technology, algorithms, and products.
Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
Dive into difficult problems and successfully deliver results on schedule
Requirements
Must have technical skills with at least 5 years of experience
Language: iOS (Swift) native
Familiarity with cloud message APIs and push notification
Web architecture: REST and RESTful APIs, micro-services
Version control: GIT
BSc/MSc in Engineering, Computer Science or relevant field
Nice to have technical skills (Strongly advised)
Containers: Docker, Kubernetes
Caching, Redis server
Scaling, Web load balancing
Experience in a rapidly growing company in the fintech space is a plus
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Cairo, Egypt; Alexandria, Egypt
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
About the role
In this role, you will be part of our growing and international engineering team, working with a high-quality code base and the latest tools, where you will promote your skills to be an expert in complex backend development, including microservices architecture, using Java. You will own and build large scale backend systems and micro-services. You will design, develop, and deliver powerful server-side applications in a highly dynamic environment, where root cause analysis and rapid problem-solving are required.
About your role as “Senior Java Engineer”
Build robust and scalable software in Java (Spring, Spring boot & hibernate)
Design and create (micro)services and system architecture for projects, and contribute and provide feedback to other team members.
Help improve existing code quality through writing unit tests, automation and performing code reviews.
Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution.
Dive into difficult problems and successfully deliver results on schedule.
About your experience
BSc/MSc in Engineering, Computer Science or relevant field.
Minimum 5 years of experience in a similar role
Demonstrated ability to prioritize, self-start, contribute under pressure and meet tight deadlines
Highly organized, creative and critical thinker
Comfortable working in an entrepreneurial environment
Solid OOP and software design knowledge – you should know how to create software that is extensible, reusable and meets desired architectural objectives
Must have technical skills:
Language: Java.
Database: Mongodb or other.
Framework: Spring boot and hibernate.
Web architecture: Rest and restful APIs, micro-services
TDD
Containers: Docker, kubernetes
Caching, Redis server
Web load balancing
Scaling
OS administration
Encryption : https//, digital signing
Why you should join Yassir
😎 You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +60 cities (Algeria, Tunisia, Morocco, and Senegal)
💸 Attractive salary and you even get a stake in the company
🚉 Subsidized public transit pass
🤙🏽Have a lasting impact on our company's culture
🚀 Perfect timing with renowned investors to build something great
📈 Extremely steep learning curve with own responsibility and intensive guidance
💯 Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: West Palm Beach, United States
We are partnering with a privately held commercial services business to find a Vice President of Client Services. The company serves a broad base of commercial and institutional clients and is looking for a senior leader who can elevate client retention, service quality, and account growth.
This is a highly visible leadership role with responsibility for executive-level client relationships, account performance, and cross-functional service delivery. The successful candidate will bring commercial judgment, strong communication skills, and the ability to turn client feedback into practical improvements.
The Vice President of Client Services will work closely with senior leadership to strengthen client partnerships, improve service consistency, and support sustainable business growth.
Key Responsibilities
Serve as the senior relationship owner for major commercial and institutional accounts
Lead client retention strategies and support renewal discussions
Partner with operations, field leadership, and finance to resolve account-level issues
Identify opportunities to expand services within existing client relationships
Review client performance trends, service concerns, and satisfaction feedback
Support proposal development, bid presentations, and strategic account planning
Build consistent client communication practices across the business
Provide senior leadership with insight into client risks, opportunities, and market needs
Requirements
Required Qualifications
Proven experience leading client services, account management, or customer success in a service-based business
Strong background managing executive-level client relationships
Experience supporting client retention, contract renewals, and account growth
Strong commercial awareness, including pricing, profitability, and service delivery impact
Ability to work across operations, finance, HR, and business development teams
Excellent communication, presentation, and relationship-building skills
Experience working with large commercial, institutional, or multi-site clients
Background in security services, facilities services, business services, or a related industry
Preferred Qualifications
Bachelor’s degree in Business, Communications, Management, or a related field
Experience managing a client services or account management team
Experience supporting regional or national accounts
Benefits
Base salary: $115,000 to $135,000 depending on experience
Performance bonus: up to 15% based on individual and company performance
401(k)
Healthcare coverage
Paid time off
Partially paid parental leave
Professional development support
Relocation assistance may be available for the right candidate
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Florida Executive Search, Recruiters, and Headhunters
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity
: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations
: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws
: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment
: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation
: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents
: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com.
Colorado, Nevada, New York City, California, and Washington Residents:
Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island:
We do not request or require salary history from applicants.
Connecticut
: We provide wage range information upon request or before discussing compensation.
New Jersey:
We do not inquire about salary history unless voluntarily disclosed.
Veteran Status
: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information
: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws
: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Note
: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Fort Lauderdale, United States
We are partnering with a privately held services business to find a Regional Director of Field Services. The company supports a diverse commercial and institutional client base and is continuing to expand its regional presence.
This role is suited to a hands-on senior leader who can oversee a large distributed field workforce, strengthen service consistency, and build trusted relationships with key clients. The successful candidate will bring structure, accountability, and practical leadership to a fast-moving frontline environment.
The Regional Director of Field Services will report to senior leadership and take ownership of service delivery, workforce performance, client satisfaction, and regional operating standards.
Key Responsibilities
Lead field service teams across multiple client sites and service locations
Ensure consistent service quality, staffing coverage, and client responsiveness
Manage regional performance against labor, budget, retention, and service targets
Partner with client stakeholders to resolve concerns and strengthen relationships
Support new client onboarding, service transitions, and account mobilization
Coach managers and supervisors on performance, accountability, and team development
Review operational reporting and recommend improvements to senior leadership
Work cross-functionally with HR, Finance, and client-facing teams to support business goals
Requirements
Required Qualifications
Proven experience leading multi-site field service teams in a commercial services environment
Strong people leadership skills with experience managing frontline or hourly workforces
Experience overseeing service standards, staffing plans, and client satisfaction metrics
Working knowledge of labor management, scheduling, productivity, and budget controls
Strong client relationship management experience with a focus on retention
Ability to lead through change, growth, and operational improvement
Excellent verbal and written communication skills
Background in security services, facilities services, property services, or a similar service-based industry
Preferred Qualifications
Bachelor’s degree in Business, Management, Criminal Justice, or a related field
Experience managing teams of 50 or more
Experience supporting regional expansion, new account launches, or service turnarounds
Benefits
Base salary: $100,000 to $125,000 depending on experience
Performance bonus: up to 15% based on individual and company performance
401(k)
Healthcare coverage
Paid time off
Partially paid parental leave
Relocation assistance may be available for the right candidate
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Florida Executive Search, Recruiters, and Headhunters
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity
: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations
: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws
: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment
: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation
: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents
: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com.
Colorado, Nevada, New York City, California, and Washington Residents:
Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island:
We do not request or require salary history from applicants.
Connecticut
: We provide wage range information upon request or before discussing compensation.
New Jersey:
We do not inquire about salary history unless voluntarily disclosed.
Veteran Status
: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information
: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws
: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Note
: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Boca Raton, United States
We are partnering with a privately held services business to find a General Manager for its Commercial Services Division. The company serves a diverse portfolio of commercial and institutional clients and is seeking a leader who can take broad ownership of divisional performance.
This role is suited to a commercially minded operator who can balance client satisfaction, team leadership, financial discipline, and service quality. The General Manager will have meaningful influence over division growth, process improvement, and leadership development.
The successful candidate will bring a strong sense of ownership, practical decision-making, and the ability to lead a large service-oriented team through a period of continued growth.
Key Responsibilities
Take ownership of divisional performance across people, clients, financials, and service standards
Lead managers and supervisors responsible for frontline service delivery
Monitor budget performance, labor costs, billing accuracy, and contract profitability
Maintain strong relationships with key commercial and institutional clients
Support business development efforts through proposals, renewals, and client presentations
Improve operating processes, reporting, accountability, and cross-functional coordination
Oversee new account launches, client transitions, and service escalations
Build a high-performance leadership culture across the division
Requirements
Required Qualifications
Proven experience leading a commercial services division, region, or large operating unit
Strong P&L, budget, labor cost, and contract performance experience
Experience managing multi-site teams in a service-based environment
Strong client relationship management and retention experience
Ability to lead managers, supervisors, and frontline teams through growth and change
Strong financial, analytical, and operational decision-making skills
Excellent communication and executive presence
Background in security services, facilities services, property services, or similar commercial services
Preferred Qualifications
Bachelor’s degree in Business Management, Operations, Finance, or a related field
Experience managing teams of 50 or more
Experience leading a business unit through expansion, restructuring, or performance improvement
Benefits
Base salary: $110,000 to $130,000 depending on experience
Performance bonus: up to 15% based on individual and company performance
401(k)
Healthcare coverage
Paid time off
Partially paid parental leave
Relocation assistance may be available for the right candidate
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Florida Executive Search, Recruiters, and Headhunters
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity
: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations
: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws
: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment
: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation
: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents
: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com.
Colorado, Nevada, New York City, California, and Washington Residents:
Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island:
We do not request or require salary history from applicants.
Connecticut
: We provide wage range information upon request or before discussing compensation.
New Jersey:
We do not inquire about salary history unless voluntarily disclosed.
Veteran Status
: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information
: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws
: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Note
: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
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