Regional Director of Field Services #0405MM

Location: Fort Lauderdale, United States We are partnering with a privately held services business to find a Regional Director of Field Services. The company supports a diverse commercial and institutional client base and is continuing to expand its regional presence. This role is suited to a hands-on senior leader who can oversee a large distributed field workforce, strengthen service consistency, and build trusted relationships with key clients. The successful candidate will bring structure, accountability, and practical leadership to a fast-moving frontline environment. The Regional Director of Field Services will report to senior leadership and take ownership of service delivery, workforce performance, client satisfaction, and regional operating standards. Key Responsibilities Lead field service teams across multiple client sites and service locations Ensure consistent service quality, staffing coverage, and client responsiveness Manage regional performance against labor, budget, retention, and service targets Partner with client stakeholders to resolve concerns and strengthen relationships Support new client onboarding, service transitions, and account mobilization Coach managers and supervisors on performance, accountability, and team development Review operational reporting and recommend improvements to senior leadership Work cross-functionally with HR, Finance, and client-facing teams to support business goals Requirements Required Qualifications Proven experience leading multi-site field service teams in a commercial services environment Strong people leadership skills with experience managing frontline or hourly workforces Experience overseeing service standards, staffing plans, and client satisfaction metrics Working knowledge of labor management, scheduling, productivity, and budget controls Strong client relationship management experience with a focus on retention Ability to lead through change, growth, and operational improvement Excellent verbal and written communication skills Background in security services, facilities services, property services, or a similar service-based industry Preferred Qualifications Bachelor’s degree in Business, Management, Criminal Justice, or a related field Experience managing teams of 50 or more Experience supporting regional expansion, new account launches, or service turnarounds Benefits Base salary: $100,000 to $125,000 depending on experience Performance bonus: up to 15% based on individual and company performance 401(k) Healthcare coverage Paid time off Partially paid parental leave Relocation assistance may be available for the right candidate Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. 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