General Manager, Commercial Services Division #0405MM

Location: Boca Raton, United States We are partnering with a privately held services business to find a General Manager for its Commercial Services Division. The company serves a diverse portfolio of commercial and institutional clients and is seeking a leader who can take broad ownership of divisional performance. This role is suited to a commercially minded operator who can balance client satisfaction, team leadership, financial discipline, and service quality. The General Manager will have meaningful influence over division growth, process improvement, and leadership development. The successful candidate will bring a strong sense of ownership, practical decision-making, and the ability to lead a large service-oriented team through a period of continued growth. Key Responsibilities Take ownership of divisional performance across people, clients, financials, and service standards Lead managers and supervisors responsible for frontline service delivery Monitor budget performance, labor costs, billing accuracy, and contract profitability Maintain strong relationships with key commercial and institutional clients Support business development efforts through proposals, renewals, and client presentations Improve operating processes, reporting, accountability, and cross-functional coordination Oversee new account launches, client transitions, and service escalations Build a high-performance leadership culture across the division Requirements Required Qualifications Proven experience leading a commercial services division, region, or large operating unit Strong P&L, budget, labor cost, and contract performance experience Experience managing multi-site teams in a service-based environment Strong client relationship management and retention experience Ability to lead managers, supervisors, and frontline teams through growth and change Strong financial, analytical, and operational decision-making skills Excellent communication and executive presence Background in security services, facilities services, property services, or similar commercial services Preferred Qualifications Bachelor’s degree in Business Management, Operations, Finance, or a related field Experience managing teams of 50 or more Experience leading a business unit through expansion, restructuring, or performance improvement Benefits Base salary: $110,000 to $130,000 depending on experience Performance bonus: up to 15% based on individual and company performance 401(k) Healthcare coverage Paid time off Partially paid parental leave Relocation assistance may be available for the right candidate Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. 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