Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Vendor Operations & Governance Specialist.
About the job
We are seeking a results-driven Vendor Operations & Governance Specialist to oversee and optimize our global vendor partnerships. In this role, you will serve as the direct operational bridge and governance link between Twilio and our partner sites ensuring third-party contact centers consistently exceed Service Level Agreements (SLAs), quality standards, and operational benchmarks.
Working alongside our Global Workforce Management (WFM) team, you will establish operational rigor, lead vendor performance reviews, and audit site operations. The ideal candidate is an analytical and influential leader capable of driving vendor accountability, mitigating operational risks, and translating vendor performance data into actionable strategic insights for senior leadership.
Responsibilities
In this role, you’ll:
Day-to-Day Vendor Operations & Performance
Own daily operational execution, Service Level Agreement (SLA) compliance, quality scores, and site performance across partner-managed queues.
Drive partner sites to exceed core operational metrics, including, productivity, Customer Satisfaction KPIs: CSAT/CES, Quality Assurance, and Average Handle Time (AHT).
Lead daily vendor huddles, intraday performance tracking, and weekly operational performance reviews (WBR).
Institute monthly Root Cause & Action Plan (RCAP) processes to eliminate operational bottlenecks and customer friction points.
Conduct bi-weekly cross-site calibration sessions with internal Quality and Training teams.
Vendor Relationship & Operational Governance
Serve as the primary operational point of contact for vendor leadership, establishing clear accountability routines.
Operationalize Twilio’s core values ("Wear the Customer’s Shoes") across partner sites through daily routines, coaching, and onboarding excellence.
Audit site culture, agent sentiment, and leadership-to-agent ratios to keep site attrition below target thresholds.
Partner closely with the WFM Manager to ensure headcount alignment, ramp execution, and interval coverage match operational needs.
Talent Pool & Pipeline Optimization
Evaluate and recommend optimal geographical talent pools and partner site profiles for operational scaling or re-allocation.
Collaborate with vendor recruitment teams to refine candidate profiles, ensuring alignment with API-driven support and complex technical workloads.
Partner with vendor sites to ensure comprehensive and consistent new-hire and multi-skill onboarding, including training readiness, execution and successful completion.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years in Vendor Site/Contact Center Operations:
Direct experience managing vendor relationships and multi-channel support operations (min. 100+ FTE footprint).
Operational Governance Focus:
Strong background in delivering results, site audit routines, performance scorecards, calibration routines, continuous improvement frameworks and structured governance routines (QBRs/MBRs/scorecards).
WFM & Cross-Functional Alignment:
Fluency in workforce management concepts (occupancy, shrinkage, schedule adherence) to effectively collaborate with the internal WFM team.
Domain & System Experience:
Background in developer-first or SaaS platforms, API-driven support workloads, and experience with systems like Zendesk, Twilio Flex, Looker, or Tableau.
Cross-Functional Process and Workflow Design:
Demonstrated ability to build operational excellence, SOPs, drive and influence standardization without direct authority, and communicate complex operational data to executive leadership.
Location
This role will be remotely located in the United States.
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 5th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
The Safeguards ML Inference Path team designs, builds, and operates the production infrastructure that powers Claude's ML based safety systems. We collaborate closely with safety researchers and inference engineers to bring new classifiers and novel classes of ML defenses to production. We own the research → production transfer of new safety technologies that is on the critical path for every Claude model launch. And we build for scale: serving thousands of ML classifiers, for all requests on the token generation path, and for every platform Claude runs on -- 1P, Bedrock, Vertex, and beyond.
We’re growing the team and looking for engineers who have deep expertise in productionizing ML systems. You'll work at the intersection of machine learning, large-scale distributed systems, and AI safety, developing the platforms and tools that enable our safeguards to operate reliably at scale. And your tooling and infrastructure will be used for every model launch, which are becoming more complex, and more frequent.
Responsibilities:
Design and build scalable ML infrastructure to support real-time safety deployments across our classifier and model ecosystem
Build monitoring and observability tools to track classifier performance, data quality, and system health for safety-critical applications
Collaborate with research teams to productionize safety research, translating experimental safety techniques into robust, scalable systems
Optimize inference latency and throughput for real-time safety evaluations while maintaining high reliability standards
Implement automated testing, deployment, and rollback systems for ML models in production safety applications
Partner with Safeguards, Security, and Alignment teams to understand requirements and deliver infrastructure that meets safety and production needs
Contribute to the development of internal tools and frameworks that accelerate safety research and deployment
You may be a good fit if you:
Are proficient in Python and have experience with ML frameworks like PyTorch, TensorFlow, or JAX
Understand distributed systems principles and have built systems that handle high-throughput, low-latency workloads
Have built automated or self-service deployment pipelines and eval infrastructure allowing researchers to roll out classifiers and models independently
Have implemented A/B testing frameworks and experimentation infrastructure for ML systems
Are results-oriented, with a bias towards reliability and impact in safety-critical systems
Enjoy collaborating with researchers and translating cutting-edge research into production systems
Care deeply about AI safety and the societal impacts of your work
Strong candidates may also have experience with:
Have 5+ years of experience building production ML infrastructure, ideally in safety-critical domains like fraud detection, content moderation, or risk assessment
Working with large language models and modern transformer architectures
Developing monitoring and alerting systems for ML model performance and data drift
Experience in trust & safety, fraud prevention, or content moderation domains
Knowledge of privacy-preserving ML techniques and compliance requirements
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
The Safeguards ML Sampling Path team builds and operates the production services that power Claude's safety systems. These services sit on the token generation path across every platform Claude runs on: every request must pass through them, and each millisecond of added latency is wait time for our users. You’ll keep p99 latency flat as traffic grows, build for robustness as dependencies time out or partially fail, and ship changes safely to a system that cannot go down.
What you'll do:
Design, build, and operate the backend systems that process every token on the generation path for Claude requests, including the streaming contract with the API and inference engines.
Own latency and reliability end to end: define and maintain SLOs and error budgets for added latency, time-to-first-token, and availability, and lead incident response and postmortem follow-through.
Ship changes to the hot path rapidly but safely — canaried and gradual rollouts, error budget and latency gating, fast rollbacks — and drive per-token performance: chase tail latency and keep cost flat as traffic, models, and checks per request grow.
Set technical direction for the sampling path: lead design reviews, make latency, reliability, and cost trade-off calls with the inference and research teams, mentor engineers, and raise the operational bar for the wider Safeguards organization.
You may be a good fit if you:
Have designed, built, and operated high QPS systems at global scale, and were accountable for them in production: incident response, outages, and postmortem-driven remediation.
Have a strong foundation in distributed systems: replication, consistency tradeoffs, failure modes, and SLO management under load.
Design systems for graceful degradation: you plan for a slow dependency, a dropped stream, or a half-rolled-out deploy before it happens, and build so the system degrades predictably instead of failing.
Have successfully shipped broad or all-encompassing changes to mission critical systems (e.g., database migrations, interface changes, rewrites).
Strong candidates may also have:
8+ years of industry software engineering experience.
Familiarity with LLM inference systems and transformer-based models (not required, but a plus).
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Almaty, Kazakhstan; San Francisco Bay Area, USA
Workplace: OnSite
Why work at Higgsfield AI?
Higgsfield AI https://higgsfield.ai is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.
WHY THIS ROLE EXISTS
A very large share of Higgsfield’s capital goes into compute. GPU procurement, deal economics, the financial planning around it — today that entire function effectively sits on one person’s desk.
We’re not hiring someone to explain the business to the board. We’re hiring someone to drive $100M+ strategic deals end to end: find them, model them, negotiate them, close them, and own what happens after. The financial work matters because it’s how you win a deal and how you know it was worth winning — not because someone needs a deck.
This is the largest line in our cost base and the surface area is enormous, so you’re in company-level decisions from week one. What the role demands is energy and complete ownership. Nobody hands you a process, a pipeline or a mandate here. You take them.
WHAT YOU’LL DO
Own GPU and compute economics
- Engage and maintain relationships post-deal close, leading delivery of strategic, co-owned initiatives (e.g., co-marketing, case studies, presence at events/conferences, etc.
- Become one of the most knowledgeable people in the world on the GPU and AI-compute market: pricing, supply, contract structures, who is building what and at what cost. Through research, and through showing up in person.
- Source, structure and negotiate compute and infrastructure agreements — capacity commitments, long-term supply, colocation, energy-linked deals.
- Build the cost models that say whether a deal is good, and challenge the ones that say it is.
Build and challenge the financial picture
- Build and stress-test P&L and FP&A models at company level.
- Own forecasting for the largest line in our cost base.
- Work directly with the CEO and the co-founders on the development strategy and financial planning.
Shape major strategic deals
- Model the economics of large partnerships and identify where the value actually sits.
- Translate commercial decisions into a financial story leadership, the board and investors can act on.
REQUIREMENTS
- McKinsey / BCG / Bain-type background, or equivalent depth from corporate finance, investment banking, infrastructure PE, or a strategic-finance role at a fast-scaling company. Consulting alumni at Engagement Manager / Principal level and above.
- You can build a three-statement model, an FP&A forecast and a deal case yourself — and find the error in someone else’s.
- You understand the economics of large strategic deals: capacity, offtake, TCO, capex versus opex, contract structure.
- At least 3 years working in international markets — at a global company, or in a role where you owned deals or operations across multiple countries.
- Able to become a genuine domain expert fast, from a standing start, on something technical.
- Heavy international travel. The GPU market is a relationship market and it does not happen online.
- Fluent English and Russian.
Nice to have
- A technical or quantitative undergraduate degree — engineering, physics, applied maths, CS — underneath the commercial track.
- Procurement, supply-chain or capacity-planning exposure at real scale.
- Time at a cloud, GPU, data centre, semiconductor or energy company, including on the commercial side.
- You’ve already made the jump from consulting or banking into an operating role at a startup.
COMING FROM THE COMPUTE SIDE INSTEAD?
If you’ve bought or sold GPU capacity at a cloud, neocloud, data centre or hardware company and you can hold your own on the numbers, this is your role too. We care that you know the market and can move a deal, not which chair you sat in while you learned it.
WHAT WE OFFER
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support for candidates moving from another city or country.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, and other office benefits.
Location: Almaty or San Francisco (onsite), with heavy international travel and regular trips to the other hub. Our team works from the office six days per week. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams.
Also hiring: GM, International Partnerships — same seniority, focused on enterprise B2B partnerships and commercial execution across verticals. If your background is commercial rather than analytical, apply there https://jobs.ashbyhq.com/higgsfieldai/a89ac4c2-176b-44c0-9192-f6c16d786ea7 instead.
Location: Moscow, Russia; St. Petersburg, Russia; Yerevan, Armenia; Tbilisi, Georgia; Astana, Kazakhstan; Almaty, Kazakhstan
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit.
We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control – all from a mobile app. With NOVACARD, users can access up to $200,000 MXN in credit, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals.
Simple finances, big goals.
About the Role
We are looking for a QA Automation Engineer to own the quality of key user scenarios across the stack. In this role, you will do more than write autotests — you will build a reliable automation system that covers everything from a customer action in the Flutter mobile app to data validation in APIs, message queues, and databases.
You will work closely with developers, analysts, DevOps, and other QA engineers to ensure delivery speed and reliability of financial services. We expect an engineer who sees risks in a microservices architecture and prevents them with well-designed automated coverage. The role is fully remote, with occasional business trips if required.
Key Responsibilities
Develop, maintain, and evolve UI autotests for the Flutter mobile application (Android/iOS) using Python and Appium.
Design the automation framework architecture: implement and maintain Page Object patterns, business step layers, fixtures, and environment configurations.
Work with Flutter app locators: use Semantics labels and accessibility IDs, and align their implementation with mobile developers to improve test stability.
Ensure autotest suite stability: diagnose and eliminate flaky tests, manage waits, and configure test isolation.
Configure and maintain Allure reporting: steps, attachments such as screenshots, logs, and traffic, run history analysis, and linking autotests to test cases.
Integrate autotests into CI/CD using GitLab CI: run pipelines, set up parallel runs on emulators and real devices, and maintain acceptable execution time.
Analyze new functionality, participate in requirements review, and create test designs.
Perform functional, integration, regression, and end-to-end testing.
Test external and internal integrations, including SOAP/REST APIs, XML/JSON processing, authorization, contracts, and service interaction errors.
Analyze asynchronous processes: message queues and event buses such as Kafka and RabbitMQ, consumers, retries, idempotency, and delayed effects.
Identify cross-team dependencies during task definition and align them with related teams before development and testing begin.
Estimate testing and automation effort, maintain and expand the regression test suite.
Analyze run results, report risks, defects, and blockers in a timely manner, and prepare clear quality reporting.
Automate test data preparation: use SQL scripts, internal service APIs, emulation of external system states, and mocks.
Work confidently with databases: write medium-complexity SQL queries with joins and aggregations, validate data after user operations in MS SQL Server and/or PostgreSQL, and access databases from autotest code.
Investigate logs and metrics in monitoring systems such as Kibana, OpenSearch, and Grafana, and trace requests across services using correlation or trace IDs.
Diagnose autotest failures: identify root causes using device logs, traffic, and service logs, and file defects in the tracking system.
Key Requirements
2+ years of experience in mobile UI test automation.
5+ years of experience testing microservice-based applications.
2+ years of experience testing external integrations.
Strong Python skills: OOP, working with libraries, reading and refactoring code, writing utilities and helpers.
Hands-on experience with pytest: fixtures, parametrization, markers, conftest, and plugins.
Practical experience with Appium.
Experience automating Flutter applications or readiness to quickly learn Flutter-specific automation.
Knowledge of Git and experience integrating autotests into CI/CD.
Experience in functional testing of Android and iOS mobile applications.
Excellent knowledge of testing theory and test-design techniques.
Strong understanding of SOAP/REST API testing, XML/JSON, HTTP response codes, contract schemas, session-based and token-based authentication; experience automating API calls in Python using requests or similar libraries.
Confident SQL skills: ability to independently write medium-complexity queries, read database schemas, and validate data in MS SQL Server and/or PostgreSQL.
Understanding of asynchronous service communication: Kafka, RabbitMQ, or similar brokers, consumers, idempotency, retry mechanisms, and delayed event processing.
Experience with logging and monitoring systems such as Kibana, OpenSearch, Grafana, or similar tools.
Ability to independently prepare test data using SQL scripts, internal or service APIs, and emulation of external system states.
Fluent Russian and English at B1+ level, sufficient for technical documentation and an international team.
Experience developing in Dart or reading Flutter app code to understand widget structure and add Semantics keys.
Nice to Have
Experience with device farms such as BrowserStack, Sauce Labs, or local device farms, Appium Grid, and parallel execution on device pools.
Experience developing in Dart or reading Flutter app code to understand widget structure and add Semantics keys
Experience with Charles, Fiddler, Swagger, Postman, and SOAP UI, including proxying and mocking responses on devices.
Experience automating the API layer as a separate suite, as well as basic Postman automation and running collections via Newman.
Experience with visual testing and screenshot-based tests.
Experience in fintech or banking products: card processing, credit products, tariffs, fees, limits, card statuses, and card lifecycle management.
Experience testing BPMS processes and workflow engines such as Camunda.
Understanding of financial application security requirements: personal data handling, OTP flows, session management, and basic PCI DSS principles.
Experience setting up test infrastructure: Docker, running emulators in CI, and build caching.
Experience estimating testing tasks and working with QA quality metrics such as DDE, defect density, test coverage, autotest stability, and execution time.
What We Offer
Fully remote work format.
Official employment in accordance with the Russian Labor Code for residents of Russia; contractor collaboration for candidates from other countries.
Opportunity to work in an international team on an innovative digital credit product for the Mexican market.
A product-focused, data-driven environment where quality directly influences the financial experience of thousands of users.
The chance to work on complex mobile, backend, and integration scenarios in a rapidly growing fintech company.
Koast.ai is seeking a Head of Product to own the product end to end, starting as a 20 hours/week contract role with potential to grow into full-time. The product is an AI operating layer for teams managing Meta ads at volume, helping agencies and media buying teams launch ads faster, automate optimizations, and manage multiple accounts from one hub. The role involves discovery to identify real problems, writing clear specs for engineering, managing the product queue, using data to prioritize features, and overseeing delivery from specification to release. The candidate will make technical product decisions respecting the non-deterministic nature of AI-driven ad management.
Responsibilities include running discovery sessions, surfacing technical risks, writing and grooming detailed tickets, partnering with engineering on feasibility and scope, owning success metrics, being the customer contact during onboarding, and communicating updates to CEO, customers, and engineers.
Requirements:
— 4+ years in product management on B2B SaaS with full lifecycle ownership
— Hands-on familiarity with Meta Ads Manager and Marketing API; agency or performance marketing background preferred
— Strong technical fluency including reading API responses and understanding data models and rate limits
— Experience with attribution or analytics data (Hyros, Cometly, Triple Whale, Northbeam, or similar) is a plus
— Experience writing specs for AI coding agents is a plus; willingness to learn required
— Comfortable with Shortcut, PostHog, Intercom, Slack, and Notion or able to learn quickly
— Availability 20 hours/week during US business hours with intent to go full-time
Work style values mastery, pushing boundaries, embracing challenges, responsibility, dedication, and collaboration.
The role offers early-stage impact as the first product seat, working on AI and ads at scale, growth potential with equity, and remote flexible work during US hours.
To apply, candidates must record a Loom video covering specific points about their experience and email the link with their LinkedIn or resume to jobs@koast.ai with the subject "Scale with Koast". Applications without the video are not reviewed.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
UX research at Anthropic works across products used by millions of people, on interactions that don't have established conventions yet. We inform critical decisions through rigorous research, working closely with curious, open-minded stakeholders who are eager to learn along with us. We combine qualitative and quantitative methods to understand user needs in a space that's evolving faster than anyone can track. We move fast, favor impact over polish, and increasingly build our own tools, deeply leveraging Claude to do research at the speed and rigor this environment demands.
This role is on the Platform research team, embedded in Anthropic's Platform organization, which comprises the API, the agent and connector infrastructure developers build on top of it, and the Console, SDKs, and documentation they use to do it. A large share of what gets built with Claude is built on this platform, including many of Anthropic's own products, and the people who use it range from individual developers to the largest enterprises.
The teams that build the platform are deeply technical, move quickly, and are deeply curious about and engaged with users. User research's job here is to give them a deeper and more systematic understanding of those users than they can get on their own, and to help the organization decide what to build for them next.
This is a senior individual-contributor role with a great deal of autonomy. You'll work with the rest of the Platform user research team and with Platform's leaders to decide where research can make the biggest difference, and then lead that work yourself.
Key responsibilities
Work with Platform's leaders and teams to understand what they most need to know about the people building on Claude, decide what is and isn't worth studying, and own that agenda
Design and run the research yourself using both qualitative and quantitative methods
Study the full range of people the platform serves: developers, the teams and companies building products on it, and the people who administer and buy it
Communicate findings to product managers, designers, and engineers and follow them through to product decisions, while building the shared understanding of users that lets teams make good calls on their own
Build the tools and infrastructure that let research keep pace with the platform, using Claude heavily and inventing methods where the existing ones don't fit
Minimum qualifications
Industry UX research experience independently scoping, designing, running, and reporting end-to-end studies
Mixed-methods expertise: interviewing technical users well, and designing and analyzing surveys rigorously
A technical background, in one of these forms: you've worked as a software engineer; you have a sustained body of developer-experience research on APIs, SDKs, or developer tools; or you have a sustained track record of researching deeply technical products. In practice: you can read our documentation, build something small on the platform, and keep up with very technical teams without translation
Hands-on use of AI in your own research: you already run your work through it and use it to build your own analyses and tooling
Preferred qualifications
8+ years of industry UX research experience
Experience setting the research strategy for a product or product area, with a track record of research that changed direction at the strategy level, not just the feature level, in direct partnership with product or organization leaders
Experience embedding with engineering-led product teams that ship fast and earning influence there, from the engineer who owns the endpoint up to the head of the organization
Excellent storytelling, calibrated to audience: you can discuss a finding with the head of the organization as effectively as with the engineer who owns the endpoint
Experience building with AI yourself using coding tools and agents, and an appetite to help build the research tools that don't exist yet
Experience researching pricing, packaging, or how customers decide what a product is worth, especially for usage-based or developer products
Background in API-ecosystem or developer-platform research
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Anthropic is an AI safety and research company building reliable, interpretable AI systems like the Claude family of large language models.
About the role
Prompts specify what Claude does. Evals measure whether it did. The Product Prompt and Eval Design team handles both for product design: the system prompt greeting new users, tool descriptions deciding whether Claude searches, instructions maintaining quality, and evals testing all of it. The role focuses on building evals that check prompts, the harness running them, and tools enabling designers to do this work independently. It involves close collaboration with surface owners, engineers, and prompt engineering teams during model releases.
Key responsibilities:
— Write and revise prompts behind Claude's tools, features, and behaviors on product surfaces; test, fix, ship, and confirm prompts.
— Build graders to validate prompt fixes and rerun on new models; automate evals from designers' rubrics and analyze transcripts.
— Develop visual, low-code eval tools for designers without engineering help: assemble comparison sets, convert rubrics into graders, compare prompt variants, and present results.
— Observe designers using tools and simplify them.
— Support model releases by testing surfaces, writing prompt fixes and migrations, and creating prompts for new features.
— Establish and scale the eval harness to test 50-100 tools with reliable settings, maintain eval stability across models, and diagnose regressions.
— Package issues unfixable by prompting for training, including graders, human-feedback questions, and good/bad pairs.
Minimum qualifications:
— Production-quality Python.
— Experience building and maintaining evaluation pipelines for LLM products: graders, rubrics, comparison sets, regression suites, and their orchestration.
— Experience creating internal tools with user-friendly interfaces for non-coders.
— Experience setting up test harnesses, sandboxing tool calls, and stabilizing settings for comparable runs.
— Experience shipping prompts or working closely with prompt shippers, understanding prompt failures across models.
— Ability to read transcripts beyond scores.
Preferred qualifications:
— Experience within a model-launch cycle.
— A/B testing experience linking offline evals to online outcomes.
— Front-end or notebook-to-app experience and insights on eval result legibility.
— Experience converting product rubrics into training signals: graders, human-feedback questions, or preference pairs.
— Concern for Claude's behavior for users, beyond metric changes.
Logistics:
— Minimum education: Bachelor’s degree or equivalent.
— Location-based hybrid policy: at least 25% office presence expected.
— Visa sponsorship available with legal support.
Anthropic values diversity and encourages applications from underrepresented groups. The company emphasizes AI safety and ethical implications, fostering a collaborative environment focused on impactful AI research.
Compensation:
— Annual salary range: $305,000 - $385,000 USD.
Work location:
— Hybrid in San Francisco or New York offices.
Требования:
— Фокус: CDP, DWH-модели, dbt, Data Vault 2.0
— Стек: SQL, dbt, Data Vault 2.0, Data Modeling, Source-to-Target Mapping, Data Documentation на английском языке
— Опыт работы аналитиком данных / analytics engineer от 3 лет
— Уверенный SQL
— Практический опыт с dbt
— Понимание принципов моделирования данных
— Опыт или хорошее понимание Data Vault 2.0
— Умение документировать данные, метрики и бизнес-правила
— Готовность писать описание данных на английском языке
— Самостоятельность на уровне Middle+: умеет разбираться в источниках, задавать правильные вопросы и доводить модель до production-ready состояния
— Будет плюсом: опыт в CDP / CRM / customer analytics, опыт работы с DWH и витринными слоями данных, понимание event-driven данных и клиентских событий, опыт описания data contracts, data lineage или business glossary
Обязанности:
— Разработка и поддержка моделей данных в dbt
— Проектирование аналитических сущностей и витрин
— Работа с Data Vault 2.0: hubs, links, satellites, marts
— Написание и оптимизация SQL-запросов
— Описание данных и подготовка технической документации на английском языке
— Анализ источников данных и согласование бизнес-правил
— Участие в развитии CDP-контуров: клиентский профиль, события, атрибуты, сегменты
— Проверка качества данных и базовая data validation
ABOUT THE COMPANY:
Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining scale, insights, and AI innovation, they are building the industry's first Predictive Revenue System to enable humans and AI to work together for smarter decisions and consistent growth. With thousands of customers using their platforms daily, they have a unique view into how revenue is won, offering a chance to transform the category and set new benchmarks for modern revenue teams.
THE OPPORTUNITY:
Enterprise Account Directors are key members of the sales team responsible for building personal relationships and ensuring customer success. Responsibilities include:
— Full-Cycle Account Ownership: primary commercial lead for large enterprise accounts, managing renewals, expansions, and cross-sell transactions.
— Driving Net-New Revenue: identifying and closing new revenue within existing accounts, navigating complex organizations to displace incumbents and introduce new products.
— Strategic Account Planning: creating and implementing account success plans aligning technology value with business goals.
— Proactive Retention Management: monitoring account health to identify churn risks and implementing strategies to protect recurring revenue.
— Executive Relationship Building: establishing multi-threaded stakeholder networks including VP and C-level executives.
— Executive Business Reviews: leading regular reviews to demonstrate ROI, socialize new capabilities, and maintain platform indispensability.
— Forecasting & Pipeline Accuracy: maintaining data-driven sales processes and providing accurate forecasts.
— Market & Competitive Intelligence: staying updated on industry trends and competitors to position value propositions effectively.
— Orchestrating Internal Resources: leading cross-functional teams to ensure cohesive customer experiences.
— Voice of the Customer Advocacy: providing client feedback and market insights to Product and Engineering teams to influence roadmaps.
WHAT WE'RE LOOKING FOR:
— 7+ years of proven relationship building and closing experience in sales.
— Experience establishing strategic C-level relationships.
— Ability to manage full sales lifecycle within the Enterprise segment.
— Experience delivering detailed product presentations and demos to executives and sales managers.
— Skilled in leveraging internal resources like Sales Engineers and Customer Success.
— Collaborative mentality prioritizing team success.
— Excellent listening skills to understand and overcome objections.
— High empathy and interpersonal skills.
— Experience managing, expanding, and renewing customer relationships.
— Consistent quota and revenue overachievement.
— Ability to conduct compelling presentations to C-Level executives.
THE TEAM:
The Enterprise Account Director team consists of motivated SaaS sales professionals who are self-motivated, ambitious, and passionate about sales innovation.
INCLUSION:
Salesloft is committed to an inclusive workplace and is an Equal Opportunity Employer. They encourage applications from all backgrounds and provide employment without discrimination.
COMPENSATION:
Base pay range is $100,000 to $150,000 USD annually, with potential performance bonuses, benefits, and other incentives. Compensation depends on skills, experience, certifications, and location.
APPLICATION:
Apply via the provided link.
Location: Remote-Friendly, United States; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
The Security Engineering team's mission is to safeguard our AI systems and maintain the trust of our users and society at large. Whether we're developing critical security infrastructure, building secure development practices, or partnering with our research and product teams, we are committed to operating as a world-class security organization and keeping the safety and trust of our users at the forefront of everything we do.
What You’ll Do:
Conduct red and purple team engagements simulating advanced threat actors across our cloud infrastructure, endpoints and bare metal deployments.
Penetration test specific, high value deployments.
Contribute to AI-assisted security testing tooling and workflows.
Work cross functionally with other security and engineering teams, particularly on AI-specific attack scenarios.
Document and present findings to technical and executive audiences, translating attack narratives into actionable risk insights that inform security roadmaps.
Who You Are:
5+ years of hands-on experience in red teaming and offensive security operations
Deep expertise in at least two of: macOS security, Linux Security, Cloud security (GCP/AWS/Azure), Kubernetes, CI/CD pipelines
Track record of discovering novel attack vectors and chaining vulnerabilities creatively
Experience conducting adversarial simulations against well-defended environments
Strong engineering skills (Python, Go, or similar)
Ability to write clear findings that drive action, helping teams understand risk and prioritize fixes
Collaborative approach, working in close collaboration with the blue team
Strong candidates may also have experience with:
Prior work at organizations with state actor threat models
Interest in AI safety and how security engineering contributes to responsible AI developments
Background testing AI/ML systems or agentic workflows
Familiarity with detection engineering and SIEM/EDR platforms from the defensive side
Experience with data center security or hardware-based attacks
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a Data Engineer on the Data Science & Analytics team, you will build the data foundation for Anthropic’s quote-to-cash lifecycle: the path a deal takes from opportunity through revenue. You will design the canonical data models so that Sales, Deal Desk, Order Management, Revenue Operations and Finance work from one governed, auditable definition of what was sold, on what terms, and where each deal stands. You will partner closely with DS&A and with GTM and Finance systems teams who own Salesforce, CPQ and billing to make quote-to-cash data reliable, well-modeled and self-serve as our business scales.
Responsibilities
Understand the data needs of Deal Desk, Order Management, Revenue Operations, Finance and Sales systems teams, and translate them into technical requirements
Design, build and own data models that transform raw Salesforce, CPQ, and billing data into canonical datasets
Establish high data integrity standards and SLAs to ensure timely, accurate delivery of data
Partner with Salesforce, CPQ and billing engineers on upstream schema changes, new fields and ingestion so the warehouse faithfully mirrors the systems of record
Build foundational data products, dashboards and tools to enable self-serve analytics to scale across GTM teams
Influence stakeholder roadmaps from a data perspective, and become the expert on Anthropic’s GTM data models and architecture
You might be a good fit if you have
5+ years of experience as a Data Engineer, Analytics Engineer or in a similar Data Science & Analytics role, ideally partnering with GTM, Revenue Operations or Finance teams.
A passion for the company's mission of building helpful, honest, and harmless AI.
Hands-on experience modeling Salesforce data and at least one adjacent quote-to-cash system: CPQ, contract lifecycle management, billing and invoicing, or ERP.
Expertise in building multi-step ETL jobs, building robust data models through tooling like dbt; proficiency with workflow management platforms like Airflow and version control management tools through GitHub.
Expertise in SQL and Python to transform data into accurate, clean data models.
Experience building data reporting and dashboarding in visualization tools like Hex to serve multiple cross-functional teams.
A bias for action and urgency, not letting perfect be the enemy of the effective.
A “full-stack mindset”, not hesitating to do what it takes to solve a problem end-to-end, even if it requires going outside the original job description.
Experience building an Analytics Data Engineering (or similar) function at start-ups.
A strong disposition to thrive in ambiguity, taking initiative to create clarity and forward progress.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Salesforce Developer at Anthropic, you will design, build, and maintain the Salesforce platform that powers our core customer motions and quote-to-cash business.: This includes automation throughout the Salesforce platform ranging from core sales automation to product catalog and pricing, quoting and approvals, order and contract management, and the handoff to billing and provisioning. You'll work both autonomously and collaboratively across RevOps, Order Management, Legal, Billing Engineering, Deal Desk, Finance and Accounting, and Product to translate pricing and packaging requirements into scalable Apex, Flow, and integration solutions, and to extend our capabilities with custom code where necessary. We are an AI-first systems team, and you'll be expected to use Claude and our in-house AI development tooling as a core part of how you write, review, and ship code, always against our house standards for flexibility, maintainability, and scale.
Where you might sit
We're hiring across more than one team. Placement depends on your background and where you can have the most impact.
GTM Systems:
Builds and runs the Salesforce platform and connected tools that Anthropic's sellers, sales leaders, and revenue operations teams rely on every day. You'd build the automation behind how deals move through the pipeline, how leads and accounts reach the right owner, and how information flows between our sales tools and the rest of the business. You'll work directly with the analysts and operators who define the process, and see the impact on the people who use what you ship.
QTC Experiences:
A vertically integrated team that spans quoting through to provisioning agreements, as well as customer billing experiences over the term of their agreement. You'd build the foundational systems for CPQ, order management, provisioning and billing experiences, envisioning how we make our sellers and ops teams orders of magnitude more efficient with Claude. You'll work cross-functionally with GTM, finance, accounting and other stakeholders. Your work will directly impact seller velocity and our GTM deal making capacity.
Key responsibilities
Develop and maintain Apex (triggers, services, selectors, batch/queueable), Lightning Web Components, and Flow automation following our house Apex standards and trigger framework
Design and build quote-to-cash infrastructure in Salesforce, including the product catalog and pricing data model, quote and order lifecycle, discount and approval automation, and amendment, renewal, and co-termination flows
Extend CPQ and expand into agentic selling with custom pricing and quote-calculation logic, quote and order user experiences, and code built against the package's APIs and data model
Build and own integrations between Salesforce and our billing, provisioning, and finance systems, such as Stripe, Metronome, and NetSuite, directly or via middleware
Support new product and pricing launches by modeling catalog, SKU, and pricing changes so they can be released quickly and reflected consistently in every downstream system
Use Claude and our internal AI development tooling as a first-class part of your build and code-review workflow
Partner with Business Systems analysts and Finance to ensure data-model decisions support downstream bookings, forecasting, and revenue reporting
Partner with DevOps on release management for your work: sandbox strategy, source control, peer review, and deployment via SFDX/metadata tooling
Ensure appropriate controls, test coverage, and documentation are in place for an effective control environment, particularly around pricing, discounting, and contract changes
Operate with ambiguity in a rapidly changing business, resolve problems independently, and propose solutions that scale
Minimum qualifications
Hands-on Salesforce development experience (Apex, SOQL, LWC, Flow) in a production org
Experience building or extending CPQ and quote-to-cash functionality in Salesforce (Salesforce CPQ, Revenue Cloud, Nue, or similar): product and pricing data models, quote and order lifecycle, approval automation, and amendments and renewals, including custom code written against the CPQ package rather than configuration alone
Experience integrating Salesforce with billing, ERP, or provisioning systems via REST/Bulk APIs, middleware (Workato, Mulesoft, or similar), or direct callouts
Fluency with SFDX, source-controlled metadata, and a sandbox-to-prod release process with peer review
Active use of AI-assisted development tools (Claude, Copilot, Cursor, or similar) as part of how you write and review code, and the ability to speak to how you steer and verify their output
Basic SQL skills and comfort working alongside a data warehouse
Effective communication with sales, deal desk, finance and accounting, product, and engineering stakeholders
Preferred qualifications
Salesforce Platform Developer I and II certifications
Advanced Administrator or Application/System Architect certification
Deep understanding of Salesforce platform constraints: governor limits, bulkification, sharing and visibility, recursion control, and how they surface in CPQ-specific situations such as large quotes, calculation performance, and bulk amendments
Experience implementing a CPQ solution end to end or re-platforming from one CPQ to another, not just maintaining an existing one
Experience with billing and finance platforms such as Stripe, Metronome, or Oracle, and with usage-based or consumption pricing models
Working understanding of how CPQ design decisions flow through to bookings, invoicing, and revenue recognition
Proven experience scaling Salesforce in a high-growth GTM environment
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic as a Customer Success Manager for Life Sciences. You’ll be a strategic partner and trusted advisor to leading organizations working to accelerate scientific discovery, such as research institutes, academic medical centers, and scientific foundations. You’ll help these organizations harness the full potential of Claude through deep product expertise, use case discovery, and hands-on guidance.
You’ll be part of a Research and Life Sciences account team pod, working as one team with your Account Executive and Applied AI partners. Together you’ll shape account strategy with you taking the lead on adoption, change management, and value realization.
This role doesn’t follow a single playbook. You’ll run a range of Customer Success motions, from deep 1:1 strategic partnership to one-to-many programs like webinars, hackathons, and cohort-based enablement. You’ll choose the motion based on top account and customer priorities and the best way to solve for them.
The insights you gather will directly inform our research priorities, product development (including how Claude for Life Sciences evolves), and strategies for beneficial AI deployment. That makes you a key voice in how we build and deliver AI systems that accelerate science for the benefit of society.
Responsibilities
Build trusting, strategic relationships with research leaders, scientists, principal investigators, and program directors to understand their scientific priorities, organizational goals, and impact objectives
Partner closely with your Account Executive and Applied AI counterparts in the Research and Life Sciences pod on shared account plans, bringing in Product, Support, and other teams as needed
Run the right Customer Success motion for each account and customer priority, whether that’s dedicated 1:1 engagement, cohort-based onboarding, hackathons and build days, office hours, or researcher communities
Become an expert in Anthropic’s products, especially Claude for Science, guiding organizations and their researchers and scientists to the right solutions and most impactful use cases
Monitor usage patterns and proactively drive adoption, identifying optimization opportunities and new applications for Claude across your book of business
Develop and execute change management strategies suited to scientific and academic cultures, including Train the Trainer programs, Center of Excellence development, and enablement that respects partner capacity, governance requirements, and decision-making processes
Guide partners through the technical and governance foundation for launch, including SSO and provisioning, workspace configuration, and data handling considerations for research and health data (such as HIPAA, IRB, and institutional data policies)
Own account and success plans and run Quarterly Impact Reviews that document and quantify value realized, such as research productivity, time-to-insight, and cost savings, and partner with Marketing on success stories and reference accounts
Establish the repeatable playbooks, templates, and health metrics that define what “great” looks like for customer success in life sciences at Anthropic
You may be a good fit if you have
6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or consulting
3+ years of experience in life sciences research, with exposure to new technologies as a catalyst for accelerating progress
Experience working directly with life sciences organizations, such as academic research institutions, research institutes, foundations, biotech, or pharma, and familiarity with how scientific research is conducted, funded, and governed
An understanding of the regulatory, risk, and compliance needs of the industry
Experience driving success across both consumption-based and seat-based business models, with an understanding of the expansion levers and success metrics for each
Experience managing dedicated strategic accounts and delivering one-to-many programs, with the judgment to choose the right motion for the customer priority at hand
Strong cross-functional collaboration skills, including working as part of an account team with Sales and technical partners and advocating effectively for customer needs
Technical fluency in AI/ML concepts, API integrations, and software implementation patterns, and the ability to explain them to audiences ranging from bench scientists and computational researchers to institutional leadership. Familiarity with scientific data types, research workflows, or bioinformatics tooling is a strong plus
A data-driven, AI-first way of working, using adoption signals to guide decisions and building Claude-powered workflows into how you engage partners
Passion for both AI and accelerating scientific progress, with a strong interest in ensuring frontier AI systems are developed safely, ethically, and deployed to benefit society
A knack for bringing order to chaos and an enthusiastic “roll up your sleeves” mentality. You are a true team player
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security and control commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building toward continuous assurance, to challenge and evidence the performance of controls continuously rather than through periodic audits.
As Anthropic scales to meet public-company standards, the Sarbanes-Oxley (SOX) control environment over our technology stack is one of the most consequential things this team owns. As part of Security GRC's technical controls assurance function, you will be the voice on what the IT general controls must achieve to support SOX 404 compliance. In partnership with Internal Audit, you will define control requirements and acceptance criteria for the in-scope engineering systems and infrastructure that underpin financial reporting. You will pair with engineering as they design and implement against those requirements, and validate that what ships actually meets the bar before Internal Audit and our external auditors test it. You are the product owner for control design methodology and continuous control monitoring, initially around ITGCs, but extending into other areas of security and compliance to drive visibility where and when we need it.
Key responsibilities
Define control requirements and acceptance criteria across the core ITGC domains of logical access, change management, computer operations, and program development for SOX in-scope systems, including home-built platforms where the control has to be designed into the system rather than bolted on.
Set the bar for in-scope systems from day one. As financially significant systems are built, migrated, or replaced, define what the system must provide (auditability, segregation of duties, change control, immutable logging, evidence retention) before go-live, so controls are not retrofitted after the fact.
Pressure-test changes for SOX impact during design. Review major infrastructure, system, and agent framework changes for control impact while decisions are still cheap, and maintain a clear view of which changes alter the SOX scope, key control population, or evidence requirements.
Own second-line control monitoring and evidence readiness. Stand up continuous controls monitoring and automated evidence collection for ITGCs (control testing, walkthrough preparation, population and completeness validation, and mapping to the common controls framework). Materially raise automated evidence coverage and cut audit prep time.
Drive control deficiency remediation with cross functional partners. Track and root-cause ITGC deficiencies surfaced by monitoring, Internal Audit, or external audit; partner with engineering owners on remediation design; and assess whether remediation actually closes the gap before re-testing.
Assess scope changes through a SOX lens. When new products, entities, systems, or integrations come into scope, provide technical and compliance assessment of their impact on control design, evidence requirements, and engineering effort before commitments are made.
Maintain alignment with the broader compliance portfolio. Where SOX ITGCs overlap with SOC 2, ISO 27001/42001, or other frameworks, ensure controls are designed once and evidenced once, and that changes made for one framework do not silently break another.
Minimum qualifications
Thrive at the pace of a hypergrowth company. You're comfortable making calls with incomplete information and reprioritizing as scope shifts.
Have led or been a senior contributor to an ITGC program through SOX 404 readiness and/or at a public company, with a working command of PCAOB AS 2201, COSO 2013, and how external auditors scope, test, and evaluate technology controls and deficiencies.
Have genuine engineering fluency, possibly from an earlier engineering career: you can read code and Terraform, follow a CI/CD pipeline end to end, and challenge a design on its technical merits.
Have programming skills in Python or at least one systems language such as Go, Rust, or C/C++.
Have deep familiarity with developer platform, release engineering, cloud infrastructure, or ERP/financial systems control domains.
Understand the role of the second line: you can advise and challenge engineering without taking ownership of their controls, and you know where the line sits between your monitoring and Internal Audit's independent testing.
Are a strong collaborator and communicator across Finance, Engineering, Internal Audit, and external auditors.
Use Claude and other LLMs as daily working tools, and have grounded, specific views on which SOX assurance workflows AI can run today and which it can't yet.
Translate SOX and framework language into acceptance criteria engineers can build against, and translate engineering reality back into assurance language auditors and leadership can rely on.
Default to getting the requirement designed into the system rather than papering over the gap with procedure.
Preferred qualifications
A combination of audit or advisory experience (Big 4 or equivalent, ideally IT audit) with in-house experience at an AI-forward tech company, in either order.
Taken a company through a first-year SOX 404(a) and 404(b) assessment, including a first external ITGC audit.
Defined or assessed controls over home-built financially significant systems, usage-based billing, or revenue metering pipelines.
Defined or assessed controls for AI/ML systems or agents acting in production environments.
Stood up continuous controls monitoring or automated evidence programs.
Experience with SOC 1 reliance, service organization control mapping, and complementary user entity controls.
CISSP, CISA, CPA, or equivalent certification.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$410,000
—
$510,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We launch new products, models and pricing often, and each launch has to work in our systems on day one. A seller needs to be able to quote it, Deal Desk needs to be able to approve it, billing needs to charge for it correctly, and Finance needs to report on it. This role owns how a launch gets into our quote-to-cash systems, from the first pricing conversation to the first invoice.
We are looking for someone who treats every launch as a change across many systems. You will join launch planning early, work out what has to change across catalog, quoting, contracts, billing, tax and reporting, and get all of it ready before the launch date. You will build a good part of the Salesforce work yourself and partner with our Salesforce developers and Billing Engineering on the rest. You will be the named owner of the NPI process for systems, and the person Product, Pricing and Finance call when they want to know what it takes to launch something.
We are an AI-first systems team. You will use Claude as a normal part of how you design, build, test and document, and you will look for ways to make launches faster and more repeatable with AI.
Key responsibilities
Own the systems side of new product and pricing launches, from the first pricing discussion through launch day and the first billing cycle
Turn a pricing and packaging decision into concrete system changes: SKUs, price books, bundles, discount and approval rules, contract terms, billing plans, tax codes and reporting
Build and run a repeatable NPI playbook: intake, a readiness checklist, sign-offs, a launch calendar and a post-launch review
Join launch planning early with Product and Pricing. Push back on pricing ideas that cannot be quoted, billed or reported cleanly, and offer options that can
Design how new pricing models work end to end, including usage-based, seat-based, tiered, committed and multi-year ramp pricing, and which system is the source of truth for each part
Plan the impact on existing customers: moving customers to new SKUs, grandfathering, amendments and co-termination, and how renewals will work
Own end-of-sale and retirement of products and prices, so old SKUs leave the catalog without breaking renewals, billing or reporting
Coordinate the changes across Salesforce, billing and our tax platform, working with the teams who own each system
Partner with Deal Desk, Sales, Finance, Accounting, Tax and Legal so each team signs off on what changes for them before launch
Make sure sellers and Deal Desk are ready on launch day, including quote templates, approval paths, guidance and enablement
Check every launch after it goes live: do quotes, orders, invoices and Finance reports match? Add the control or reconciliation that catches the gaps
Build and ship declarative solutions yourself where that is the right call, and write specs clear enough that developers can build the rest without several rounds of questions
Use AI to shorten launch cycles, for example generating catalog changes from a pricing spec, checking launch readiness, and testing quote and billing scenarios
Minimum qualifications
Experience in GTM or revenue systems as a Business Systems Analyst, Q2C Systems Lead or similar role, with hands-on ownership of product and pricing launches
Experience launching new products or pricing models at a fast-growing company, owning the change across catalog, quoting, contracts and billing
Hands-on experience with Salesforce CPQ, Revenue Cloud or a similar CPQ tool, especially product and pricing data models, price books, bundles and approval rules
Working understanding of how a pricing decision flows into bookings, invoicing, tax and revenue recognition
Experience running a cross-functional process with many sign-offs (Product, Finance, Legal, Sales) and getting to launch on a fixed date
Hands-on Salesforce admin skills (Flow, validation rules, page layouts, approval processes) and comfort building meaningful parts of your own solution
Clear communication across Product, sellers, Deal Desk, Finance, Legal and engineers, adjusting the level of detail for each
Preferred qualifications
Experience in GTM, revenue or finance systems roles
Experience with usage-based or consumption pricing, and with billing platforms such as Stripe, Metronome or Zuora
Experience moving existing customers onto new pricing, including migrations, grandfathering and amendments at scale
Experience with tax setup for new products (tax codes, tax engines such as Anrok or Avalara)
Experience with integrations between Salesforce and billing, ERP or provisioning systems, and comfort reading API payloads and integration logs
Basic SQL and comfort using a data warehouse to check launch data
Salesforce Administrator certification. CPQ Specialist, Advanced Administrator or Business Analyst certification is a plus
Hands-on use of AI tools (Claude or similar) in how you design, build or document systems, and the ability to explain how you check their output
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: India
About the Job:
LaunchDarkly is seeking an Accounts Payable and Expense Specialist to support accurate, timely, and efficient processing and payment of vendor invoices and employee expenses. This role will help maintain strong financial controls by ensuring transactions are properly reviewed, coded, approved, recorded, and retained in accordance with company policies and applicable requirements.
The Accounts Payable and Expense Specialist will partner closely with employees, department budget owners, Procurement, Finance, and vendors to manage invoice and expense workflows from submission through payment or reimbursement. This role will also contribute to system implementations, process improvements, and AI-enabled automation initiatives that improve efficiency, visibility, and the employee and vendor experience.
Responsibilities:
Process and record vendor invoices accurately and timely, including validation of required documentation, vendor details, payment terms, and supporting approvals
Review invoices and employee expenses for appropriate general ledger, department, project, entity, and expense coding
Manage the routing of invoices through the approval process and follow up on outstanding approvals to support timely payment
Review employee expense reports for completeness, business purpose, policy compliance, receipts, and appropriate coding before reimbursement
Identify exceptions, duplicate submissions, missing documentation, and potential policy violations; resolve issues with employees, approvers, and vendors
Coordinate with Procurement and internal stakeholders to confirm purchase orders, contracts, receiving information, and other required support
Respond promptly and professionally to inquiries from vendors and employees regarding invoice status, payment timing, expense submissions, reimbursements, and policy requirements
Support payment runs and related accounts payable activities, including reconciliation of open items and investigation of aged or unusual balances
Maintain accurate records and documentation to support audit readiness, internal controls, and compliance with company policies
Participate in accounts payable and expense system implementations, testing, data validation, user acceptance testing, and change management activities
Identify opportunities to streamline workflows, strengthen controls, and improve process documentation through standardization and automation
Support the evaluation and deployment of AI automation for invoice capture, coding, exception handling, expense review, reporting, and other finance operations use cases
Prepare recurring reports and metrics related to invoice processing, approval aging, expense compliance, payment status, and process performance
Collaborate with cross-functional teams and contribute to other accounting operations and finance projects as needed
Qualifications:
Bachelor’s degree or higher in Accounting, Finance, Business, or a related field preferred
3+ years of experience in accounts payable, employee expense administration, accounting operations, or a similar finance role
Experience processing vendor invoices and employee expense reports in a multi-entity or fast-paced environment
Working knowledge of accounts payable controls, invoice approval workflows, expense policies, and basic accounting principles
Experience with an ERP system and expense management or accounts payable automation tools; NetSuite and PTP tools (such as Zip or Ramp) experience is a plus
Strong attention to detail and a high degree of accuracy in transaction processing and review
Demonstrated ability to manage competing priorities, meet deadlines, and follow through on open items
Strong analytical and problem-solving skills, including the ability to research discrepancies and resolve exceptions
Excellent written and verbal communication skills, with a customer-service mindset when working with vendors and employees
Proficiency with Excel or Google Sheets; experience preparing reconciliations and operational reports is a plus
Comfortable working with evolving systems and processes, including participation in implementation, testing, and continuous improvement initiatives
Interest in applying automation and AI thoughtfully to improve finance processes while maintaining appropriate review and control standards
Ability to handle confidential financial and employee information with discretion
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
San Francisco, CA
San Francisco, CA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисAlmaty, Kazakhstan; San Francisco Bay Area, USA; Relocation support for candidates moving from another city or country
УдалённоMoscow, Russia; St. Petersburg, Russia; Yerevan, Armenia; Tbilisi, Georgia; Astana, Kazakhstan; Almaty, Kazakhstan; Official employment in accordance with the Russian Labor Code for residents of Russia; contractor collaboration for candidates from other countries
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
География найма не уточнена
ГибридSan Francisco
УдалённоГеография найма не уточнена
Remote-Friendly, United States; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC