Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Journey Architect on GitLab's Digital Customer Outcomes team, you'll design journeys that turn meaningful customer actions into retention, consumption and revenue outcomes. You'll own journey design and service blueprints for assigned customer cohorts, products or coverage models, leading cross-functional work from design through launch. Digital Orchestration builds and runs the journeys day to day; you'll remain accountable for their outcomes and ongoing improvement. You'll add design capacity to help priority journeys, including artificial intelligence (AI) and consumption journeys, launch in fiscal year 2028 (FY28).
What you’ll do
Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track.
Decide which steps are self-serve, AI-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment.
Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Give every step a trigger, a response, an owner and a metric.
Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification.
Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey.
Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner.
Measure journey coverage, step conversion, lift against comparison groups, meaningful actions, recovery after interventions, time to value and influence on retention. Track partner adoption of the shared journeys and blueprints.
Apply the framework and standards set by the Lead Journey Architect, and help improve them based on what your journeys teach the team.
What you’ll bring
Experience in customer journey design, service design or digital customer success.
A track record of turning journey designs into launched programs with measurable outcomes.
Hands-on experience building service blueprints and designing handoffs between digital and human teams.
Working knowledge of journey orchestration, in-app guidance and marketing automation platforms.
Comfort defining customer signals and success metrics, and interpreting funnel conversion and test results.
Experience leading cross-functional work through launch without direct authority.
Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps).
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
About the team
The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. You'll work day to day with the Lead Journey Architect, Digital Orchestration and the Digital Outcomes team's Data/Insights partner, alongside CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services. You'll bring these partners together around shared journeys and blueprints so customer touchpoints line up rather than compete.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Lead/Principal Journey Architect on GitLab's Digital Customer Outcomes team, you'll connect programs into customer journeys that drive meaningful actions, retention, consumption and revenue outcomes. You'll own journey design and service blueprints, starting with priority cohorts and expanding across products, personas and named, pooled and digital coverage models. Reporting to the Vice President, Digital Customer Outcomes, you'll join as an individual contributor at L5 (Lead/Staff) or L6 (Principal), depending on your experience and scope. At L5, you'll lead journey design and builds for priority cohorts; at L6, you'll own the journey framework across all products, personas and coverage models with division-wide influence. Digital Orchestration builds and runs journeys day to day; you'll remain accountable for their outcomes and improvement.
What you’ll do
Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track.
Decide which steps are self-serve, artificial intelligence (AI)-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment.
Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Launch every journey with a documented blueprint, owners and metrics from the measurement framework, giving every step a trigger, a response, an owner and a metric.
Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification.
Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey.
Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner. Serve as the directly responsible individual for the under-$10,000 digital journey in fiscal year 2028 (FY28).
Measure live, measured journey coverage across products, personas and coverage models, step conversion, lift against a holdout or comparison group, meaningful actions, recovery after interventions, time to value and influence on revenue and customer retention. Track partner adoption of the shared journeys and blueprints.
Lead journey design and cross-functional builds for priority cohorts at L5; at L6, act as GitLab's single owner of journey design and maintain one consistent framework across products, personas and coverage models.
What you’ll bring
Senior experience in customer journey design, service design or digital customer success.
A track record of turning journey designs into launched programs with measurable adoption, retention or expansion outcomes.
Hands-on experience building service blueprints and designing handoffs between digital and human teams.
Working knowledge of journey orchestration, in-app guidance and marketing automation platforms.
Comfort defining customer signals, triggers and success metrics, interpreting funnel conversion and running tests.
A track record of leading complex, cross-functional builds through launch without direct authority, including planning, managing dependencies and coordinating stakeholders across many teams.
Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps).
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
About the team
The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. Programs today run largely on their own; this role connects them into journeys with shared service blueprints and measurable outcomes. You'll work day to day with Digital Orchestration, which builds and runs the journeys you design, and the Digital Outcomes team's Data/Insights partner, which measures them. You'll bring together CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services so customer touchpoints line up rather than compete, with clear digital and human handoffs.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a
Manager, Customer Success Managers
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success Managers
, you will coach Customer Success Managers to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success Managers to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success Management
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Salt Lake City, Utah
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
The Inside Sales Account Executive is a quota-carrying individual contributor who owns a defined book of business made up of existing Filevine customers. You will drive growth within your book by expanding adoption and selling additional Filevine products, with a particular focus on LOIS and our AI capabilities. This is a high-velocity, consultative inside sales role: you will manage a large portfolio of accounts, run most of your work by phone, video, and email, and close as much business as possible.
Responsibilities:
Own a book of business and manage the full sales cycle for expansion and upsell opportunities within it
Drive adoption of LOIS and Filevine’s AI capabilities by helping customers understand how AI can transform their day-to-day legal work
Identify whitespace and growth opportunities across your accounts, including additional users, new products, and new LOIS capabilities
Run discovery conversations to understand each customer’s evolving workflows, goals, and challenges, and align Filevine solutions to them
Share new insights that help customers evaluate options and see the value of expanding their investment in Filevine
Prepare and tailor messaging and demos for customers across practice areas and firm sizes
Guide customers through the purchasing process and keep deals on agreed-upon timelines
Partner with Customer Success, Support, and Account Management to coordinate outreach and ensure a seamless customer experience
Accurately forecast quarterly and annual performance, and report on activity and pipeline metrics
Maintain accurate, up-to-date records in the CRM to manage your pipeline
Learn and consistently apply our sales process to manage your business and increase your effectiveness
Consistently meet or exceed quota within the specified time frame
Qualifications:
3-5+ years of experience in inside sales, account management, or SaaS sales, ideally with experience managing an installed base or book of business
Experience with upsell and cross-sell motions in a high-volume, transactional-to-mid-market environment
Strong track record of managing daily, weekly, monthly, and quarterly objectives across a large number of accounts
Skilled in discovery, pipeline management, account planning, and overcoming objections
Excellent written and verbal communication, presentation, and listening skills
Strong organizational and time management skills, with the ability to prioritize across a large portfolio
Proficiency in Salesforce or a similar CRM
Desire to join a fast-growing company, work hard, and do great things
Experience in legal tech, AI products, or the legal industry is a plus
In office position
In addition to the qualifications listed above, we expect that our team members have the following:
Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
Must be able to work in office 5 days a week in our Sugarhouse, UT location
Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.
Compensation Information: OTE $175,000 with a 40/60 split with uncapped commissions and tiered accelerators.
The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Location: Europe
Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms.
Perfect for those who aim to:
Set up, launch, and optimize gamification mechanics in Smartico: missions, tournaments, levels, mini-games, store, and jackpots;
Plan and run the gamification calendar (tournaments, seasonal events, promo activations) in line with CRM and Marketing plans;
Track campaign performance (participation, retention, deposits, NGR, ROI) and optimize based on data and A/B test results;
Manage the reward economy and keep bonus costs within budget;
Collaborate with CRM, Product, BI, Design, and Marketing teams; prepare clear briefs for design and development;
Monitor competitors and market trends, propose new mechanics, and report results with actionable recommendations.
Experience you’ll need to bring:
1+ years in Gamification, CRM, or Retention within iGaming;
Hands-on experience with Smartico gamification modules (must have);
Track record of launching gamification campaigns end-to-end, from idea and setup to results analysis;
Comfortable working with campaign KPIs and A/B test results; confident with Excel/Google Sheets;
Solid understanding of bonus mechanics and reward economics (wagering, reward cost, ROI);
Experience with LATAM markets will be a plus;
Intermediate English or higher.
It's a perfect match if you have those personal features:
Creative and data-driven mindset: ideas backed by numbers;
Strong sense of ownership: drives campaigns from idea to results with minimal supervision;
High attention to detail when setting up rules, rewards, and limits;
Clear communication and solid stakeholder management skills;
Proactive, result-oriented, and adaptable to a fast-paced environment;
Genuine interest in games and player motivation.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Location: Worldwide
Launch Your Next Successful Chapter with Veta Virtual! 🚀
Are you an experienced accountant with a strong grasp of U.S. accounting practices and the adaptability to thrive in a fast-moving, high-growth environment? Veta Virtual is hiring a
Senior Accountant
for one of our clients in the fintech and cryptocurrency industry — a rapidly growing company that operates a nationwide network of digital currency ATMs, alongside OTC trading, online crypto purchasing, and digital wallet services.
🔑
Your Role:
As a
Senior Accountant
, you'll play a critical role in supporting the accounting operations behind a high-volume, multi-channel cryptocurrency business. You will help ensure accuracy and compliance across a complex, fast-moving operation, and deliver the financial insight that helps leadership make sound decisions. This is a hands-on role where you'll manage reconciliations at scale, support digital asset accounting, and help strengthen processes in a fully remote, fast-paced environment.
Your day-to-day responsibilities will include:
Managing the full accounting cycle for the business, including reconciliations, month-end close, and financial reporting.'
Reconciling cash and transaction activity across a large, distributed network of digital currency kiosks, partnering with operations and cash logistics teams to resolve discrepancies quickly.
Supporting accounting for digital asset transactions, including tracking transaction volume and gains/losses across multiple revenue channels such as kiosk sales, OTC trading, online purchases, and digital wallet activity.
Making sound financial judgments in a fast-paced, high-transaction-volume environment while maintaining accuracy and compliance.
Integrating and optimizing accounting tools and systems to keep pace with a rapidly scaling, multi-location business.
Overseeing accounts payable/receivable, expense management, and vendor relationships.
Supporting compliance and reporting requirements tied to operating as a licensed money services business, partnering with the compliance team on regulatory financial reporting as needed — training will be provided if this is new to you.
Leveraging tools such as QuickBooks Online (or similar cloud accounting software), Slack, Google Sheets, Google Docs, Zoom, and Google Drive daily.
Staying current on emerging technologies and AI applications that can enhance accounting efficiency.
✅
What You'll Need:
Core Technical & Mindset Requirements
3–5 years of accounting experience with U.S.-based companies (CPA certification preferred).
Proven success managing full-cycle accounting in a high-transaction-volume or multi-location business environment.
Strong general ledger, reconciliation, and month-end close skills, with the ability to adapt to changing priorities across multiple business lines.
Experience making informed financial judgments in fast-paced, high-growth business settings.
Familiarity with cryptocurrency, digital assets, or working within a regulated financial services / money services business environment is a strong plus — not required. The client is open to training the right candidate on these requirements.
Tech Stack Proficiency
Essential: cloud-based accounting software such as QuickBooks Online (or similar), Slack, Google Sheets, Google Docs, Zoom, Google Meet, Google Drive.
Highly desirable: experience with cash management or treasury reconciliation tools, given the scale of a nationwide kiosk network.
Bonus: exposure to cryptocurrency exchanges, wallets, or crypto-specific accounting platforms.
Awareness of AI use cases in accounting (a plus).
Soft Skills for Remote Success
Full professional fluency in English (written & verbal), with the ability to explain complex financial concepts clearly to non-finance professionals.
Strong communication and collaboration skills across digital channels, with a habit of providing clear context in asynchronous updates.
Proactive, solutions-oriented self-starter with excellent time management, organization, and independent problem-solving skills.
High sense of ownership, openness to feedback, and adaptability to changing priorities in a remote, fast-growing environment.
Integrity, curiosity, and a strong bias toward action — especially important in an industry that moves and evolves quickly.
To be considered for this role, you must be currently based in Latin America (LATAM) or Europe.
💼
What We Offer:
💸 Competitive salary in USD, based on experience.
🌴 Unlimited PTO, plus all U.S. national holidays.
💻 Fully remote role — work from anywhere with a professional home setup.
📈 A fast-paced environment with opportunities to learn, grow, and make an impact in the fast-evolving cryptocurrency and fintech industry.
🤝 A supportive, collaborative culture through Veta Virtual and our client.
Ready to Apply?
If you're great with accounting, thrive managing high transaction volumes across multiple business lines, and have an analytical, adaptable mindset — apply today and start your next chapter with Veta Virtual. Don't forget to complete the 2-minute video question in your application; it's one of the first things we review. We can't wait to meet you!
Location: Tokyo, Japan; Yokohama, Japan; Osaka, Japan; Kobe, Japan; Fukuoka, Japan
Launch your sales career at sea
Turn your passion for art and people into a career at sea with
Park West Gallery
, the world’s largest art dealer. Step into a
paid, apprenticeship-style career track
that grows your career from
Art Sales Associate → Shipboard Gallery Director → Art Auctioneer
. You’ll learn live-event selling, build stage presence, and lead gallery operations—
while traveling the world
.
Japanese speakers are especially encouraged to apply!
Use your Japanese language skills to connect with international guests and help make their onboard art experience unforgettable.
What you’ll do
Engage guests and guide them through the art-buying experience
Support
live art auctions
and host vibrant gallery events onboard
Set up beautiful exhibitions and collaborate with a high-energy team
Deliver polished guest service in a fast-paced, multicultural setting
Your growth path
Associate → Gallery Director → Auctioneer
(our highest-earning role), with coaching, real stage time, and clear performance milestones.
Compensation (Independent Contractor)
Contract minimum guarantee:
$1,400 USD per onboard month
(during initial active shipboard assignment).
Each month you earn whichever is higher:
your
performance pay
or
the
$1,400 USD/month contract minimum
(amounts aren’t combined)
Uncapped performance pay
(commissions + bonuses
after 30 days
)
Initial earning potential:
$50,000–$80,000 USD
; Earning potential
with experience:
$100,000–$300,000+ USD
Engagement is
Independent Contractor (
through third-party staffing agency
);
contractors manage their own taxes/insurance. Full terms provided upon selection. No candidate fees.
Work conditions & disclosures (at a glance)
Language skills: Strong English communication is required, as shipboard operations are conducted in English. Japanese language proficiency is highly desirable.
Multi-month (3 to 6 months)
shipboard rotations
with international travel.
Ability to
lift and move framed artwork up to 50 lbs (≈23 kg)
and stand/walk for extended periods
with or without reasonable accommodation.
A valid seafarer’s medical,
post-offer
, approved by our cruise line partners in conjunction with MLC regulations, is required.
Travel documents:
passport
(or ability to obtain) and visas as needed for embarkation.
Post-offer
screenings: with your consent and in accordance with
POPIA
and applicable law, we may conduct a background check via an approved vendor; for shipboard roles, a
post-offer maritime medical fitness
assessment is required through approved providers.
During assignments:
onboard accommodations and meals
are provided through the cruise program. This is an independent-contractor engagement; no traditional employee benefits are provided.
Must meet
cruise-line embarkation policies
by start date (details provided during hiring).
Strong English communication — shipboard operations are conducted in English.
All roles are engaged as Independent Contractors through Caribbean Staffing Solutions.
Apply now
to reserve your seat and start your path to
Auctioneer.
Bring your energy, professionalism, and passion for art to the world stage
.
______________________________________________________________________________________________________
Equal Opportunity & Accessibility
We consider all qualified applicants without regard to
race, gender, sex, pregnancy, marital status, ethnic or social origin, colour, sexual orientation, age, disability, religion, conscience, belief, culture, language, or birth
, and we provide
reasonable accommodations
for candidates during the recruitment and selection process upon request.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Contract Manager
– OFCI Procurement
is responsible for the commercial strategy, negotiation, and administration of OFCI equipment contracts for data center projects. The role focuses on protecting the owner’s commercial position across high-value, long-lead equipment packages while ensuring contractual alignment with project schedule, delivery milestones, and risk allocation.
The position partners closely with procurement, legal, finance, and project teams to manage supplier contracts from tender through close-out.
Your responsibilities will include:
Commercial Strategy & Contract Formation
Develop commercial and contractual strategies for OFCI equipment packages
Lead commercial negotiations with equipment suppliers and manufacturers
Draft, review, and finalize supply agreements, purchase orders, and amendments
Ensure clear allocation of risk related to delivery, performance, escalation, and force majeure
Align contract structures with project cash flow and financing requirements
Pricing, Payments & Cost Control
Negotiate pricing models, payment milestones, retention, and security instruments
Manage price escalation, indexation, currency exposure, and tax considerations
Support cost forecasting, cash flow planning, and budget compliance
Review and approve supplier invoices and payment applications
Risk, Claims & Change Management
Define and enforce liquidated damages, delay remedies, and performance guarantees
Manage contract variations, change orders, and commercial impacts
Support claims avoidance and resolution with suppliers
Coordinate dispute resolution activities where required
Contract Administration & Governance
Administer OFCI contracts throughout engineering, manufacturing, and delivery phases
Issue contractual notices, correspondence, and approvals in line with contract terms
Ensure compliance with internal procurement policies and approval authorities
Maintain accurate and auditable contract records
Supplier & Stakeholder Management
Act as the primary commercial interface with OFCI equipment vendors
Support procurement and project teams during bid evaluations and award decisions
Coordinate with legal, finance, tax, and insurance stakeholders
Participate in supplier performance reviews and escalation meetings
Schedule & Delivery Alignment
Monitor contractual delivery milestones and long-lead commitments
Support mitigation strategies for supplier delays or capacity constraints
Ensure commercial alignment between OFCI supply contracts and installation contractors
Closeout & Final Accounts
Manage contract closeout, final settlements, and release of securities
Ensure contractual delivery of warranties, guarantees, and documentation
Support transition from project execution to operations
We expect you to have:
Bachelor’s degree in Business, Finance, Law, Engineering, or related field
8+ years of experience in contract or commercial management on capital projects
Strong experience with supplier negotiations and contract administration
Proven track record managing high-value, long-lead equipment contracts
Experience in data center or mission-critical infrastructure projects
Experience with NetSuite and procurement workflow tools — PR/PO lifecycle, vendor setup, item/category master data
Comfortable working with large procurement datasets and reconciling figures across multiple systems (ERP vs procurement tool vs vendor records)
It will be an added bonus if you have:
Experience with international procurement and multi-currency contracts
Familiarity with standard contract forms (FIDIC or equivalent)
Exposure to large-scale, owner-led or EPCM project models
Competencies & Behavioral Traits:
Commercial negotiation and risk allocation
Contract drafting and administration
Cost control and cash flow management
Claims and change management
Strong stakeholder communication
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world.
The Role
A Care agent provides support for our Customer’s, Riders and Partners, and if things don’t go as expected we want to make sure they are taken care of if there is a need to contact us. The Quality team is instrumental in ensuring those contacts are handled correctly and in line with our policies and expectations. The primary goal of the Quality team is to set a standard of excellence within the team in order to deliver a consistently high experience to our customers, supporting managers to maintain these standards at all times.
As a Quality Analyst you will:
Be responsible for evaluating and ensuring contacts and tasks handled by agents are completed correctly and in line with our policies and expectations.
Review customer survey feedback and identify agent coaching opportunities.
Perform targeted deep dives on low performing areas and support with improvement plans.
Join calibration sessions with relevant internal and external stakeholders globally to ensure alignment on quality and performance.
Set a standard of excellence in the team while ensuring fair and consistent marking against the predefined quality scorecard.
Routinely perform root cause analysis and share actionable insights with stakeholders.
Hold agents and vendors to account, whilst ensuring fair and consistent marking against the predefined quality scorecard.
Support Operations with agent coaching and feedback to continuously drive improvement.
Ensure feedback is always relevant, realistic and up to date by regularly handling front line contacts to fully understand the agent experience.
Identify improvement opportunities in policy, content and training through Quality and CSAT feedback.
Serve as an advisor to our Operations teams and management by building strong relationships focused on positive feedback and coaching closed-loop processes.
Perform qualitative analysis to drive continuous improvement; produce development plans by identifying pain points and areas for optimisation within the customer journey.
This is a Hybrid role - you will work 3 days a week in our Manchester office with 2 optional work-from-home days.
Requirements
Demonstrates a strong commitment to thoroughness and precision
Outstanding communication skills in English
Capable of inspiring others and fostering change
Exceptional collaborative abilities within a team
Skilled in self-managing tasks and responsibilities
Proficient in providing and receiving constructive feedback
Can navigate in an ambiguous environment
Seasoned in a dynamic and high-pressure role, specifically in Operations or Customer Services, showcasing strong critical thinking skills
Preferred but not required
Experience using Zendesk
Intermediate excel skills
Working proficiency in a second language (Italian, French or Arabic)
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: L'viv, Ukraine
Workplace: hybrid
About us:
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to
200 customers worldwide.
But that's not all! We're not just about numbers,
we're
about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.
EveryMatrix is a member of the
World Lottery Association
(WLA) and
European Lotteries Association
. In September 2023 it became the first iGaming supplier to receive
WLA Safer Gambling Certification
. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a passionate and dedicated Devops engineer join our team in Lviv!
What You'll get to do:
You will be responsible for resolving issues with Linux or Windows hosts, analyzing logs and investigating any potential application/system misconfiguration.
Working closely with other Devops you will be involved in improvement of existing and creating new CI-CD configurations, Ansible playbooks and Terraform modules to provide better and faster deployment of application and rollout of new environments.
Linux/Windows VM administration and maintenance, updating packages with IAC, debugging issues
CI-CD pipelines analyses, maintenance and updates
Dockerfiles optimization and improvements
Monitoring, analyze dashboards, create new one if needed, provide feedback to Dev/OP team
Investigation of any reported/potential issues using ES service
Basic support of infrastructure/application deployments
Incident and Operation team support with their issues
What You need to know:
Linux administration - command line, user and permission management, basic networking, Systemd and Journald services, SSH, debugging tools. - is a must
Scripting - bash, Python, or any additional language will be a plus
Containerization - basic understanding of Docker, Dockerfile and similar technologies; working experience will be a plus
CI-CD - understanding and familiarity with continuous integration and delivery tools(like GitLab (preferably)/Github, Circle CI, ArgoCD or any other)
Cloud Platform - basic understanding of cloud platforms(GCP preferably) any experience will be a plus
Orchestration - any experience with Terraform/Cloudformation/ArgoCD or any other IAC tools will be a plus
Automation - basic understanding and experience with automation tools like Ansible(preferably)/Puppet/Saltstuck
Monitoring tools - understanding of monitoring systems and basic experience with at least one of Nagios/Promethes/Grafana/Coralogic or any similar one.
Nice to have:
Windows Server administration(Agent level)
Kubernetes - any experience
Logging tools - hands on with Elasticsearch(preferably)/Opensearch/Loki/ or any similar in working environment
Message brokers - any experience with Redis/Rabbitmq/Kafka.
Here's what we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
Hybrid work schedule is available after the first three months of employment with 80/20 office/home format.
Benefit from two Free Fridays each year, limited to one per quarter.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and a budget for external training.
Gym allowance.
Corporate English lessons.
Support for New Parents:
21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
Our office perks
include on-site massages and frequent team-building activities
in various locations.
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the role
We are looking for a hands-on Senior Finance Specialist to join our team and report directly to the Finance Manager. You will help keep our finance operations accurate, timely and well controlled, with a focus on financial close, payments, staff expense claims, tax compliance and audit support.
This role is well suited to someone who enjoys working through the details, resolving discrepancies and taking ownership of recurring finance processes. You will work with colleagues across the business and external advisers, while also supporting selected financial and regulatory reporting activities as the team grows.
What you’ll do
Financial close and accounting
Support monthly, quarterly and annual close activities, including journal entries, accruals, prepayments, account reconciliations and balance-sheet schedules.
Reconcile bank accounts, payment activity, vendor balances and other assigned accounts; investigate differences and follow through to resolution.
Analyse account movements and unusual transactions, prepare supporting explanations, and escalate matters requiring accounting judgment.
Maintain accurate accounting records and complete close tasks in line with agreed timelines and review procedures.
Perform trade and wallet reconciliations as part of the month-end close, comparing trade-level raw data from the Big Data platform with records in NetSuite (NS), reconciling wallet activity and balances, and investigating and resolving any discrepancies with relevant teams.
Payments and staff claims
Review payment requests, invoices and supporting documentation for accuracy, completeness and compliance with company policies.
Prepare and coordinate payments through established approval workflows, maintaining appropriate controls and segregation of duties.
Track payment status, resolve rejected or delayed payments, and respond to queries from internal teams and external parties.
Review and process staff expense claims, including checking receipts, policy compliance, approvals and correct accounting treatment.
Reconcile payments and expense reimbursements to bank statements and accounting records, and follow up on outstanding items.
Tax, regulatory reporting and audit support
Prepare VAT reconciliations, return schedules and supporting documentation, working with the Finance Manager and external tax advisers as needed.
Assist with the preparation of corporate tax returns, including gathering financial data, preparing supporting schedules, reconciling tax-related balances and responding to adviser queries.
Flag uncertain or unusual tax treatments for review and help track applicable filing deadlines.
Assist with selected financial and regulatory reporting activities, including data gathering, reconciliations, completeness checks and preparation of supporting schedules. The Finance Manager will review reporting outputs and matters requiring judgment before submission.
Support statutory audits and other internal or external reviews by preparing schedules, gathering evidence, responding to information requests and tracking outstanding items.
Maintain organised documentation and clear audit trails across accounting, payments, tax and reporting activities.
Process improvement and collaboration
Partner with Finance, Operations and other teams to resolve accounting, invoice, payment and expense-claim issues.
Identify recurring issues or manual steps and suggest practical improvements to workflows, controls and documentation.
Support finance process or system changes, including testing and documenting their impact on day-to-day operations.
What we’re looking for
A bachelor’s degree in Accounting, Finance or a related field.
At least 3 years of relevant accounting or finance experience
, including hands-on involvement in financial close and reconciliations.
Experience with payment processing, staff expense claims and approval workflows.
Practical exposure to VAT, corporate tax compliance or preparation of tax return supporting schedules.
Strong attention to detail, sound organisational skills and the ability to manage multiple deadlines.
Proficiency in Excel and experience using an accounting or ERP system.
Professional working proficiency in English, with the ability to communicate effectively with internal and external stakeholders.
A proactive approach to resolving issues, with the judgment to know when to escalate.
Nice to have
Experience in
crypto, digital assets, fintech or financial services
, particularly in an international or fast-growing business.
Experience assisting with regulatory reporting or maintaining supporting evidence for regulatory submissions.
Experience working with external auditors and tax advisers.
Exposure to multi-entity accounting, cross-border payments or finance process automation.
Progress towards an accounting qualification such as ACCA, CPA, CA or an equivalent.
Professional working proficiency in
Mandarin
.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Self-serve is where the majority of our customers start their journey, and the Growth team owns that journey end to end.
This role owns the self-serve
existing business
: once a customer converts to paid, the account is yours - through every stage of its lifecycle, as it adopts more of the platform, grows its usage, and deepens its reliance on Fin.
Your mandate is to grow the value of the self-serve base: drive expansion, strengthen retention, and accelerate adoption of Fin and our newest products across thousands of paying customers. You'll own a book of business, a roadmap, and a cross-functional motion that spans product, lifecycle, data, and go-to-market. It's a rare Growth remit with a clear number to move and a lot of room to build the motions that move it.
What will I be doing?
Own the self-serve existing business book.
Own the remit end to end - from the moment a customer converts to the point they renew, expand, or leave - and be accountable for the net growth of that book.
Grow Fin adoption.
Get more customers using our AI Agent across the existing base, and help the customers who already use it automate more of their support.
Defend and expand.
Build the retention and expansion motions that grow the book - combining in-product experiences, lifecycle messaging, and a data/signal layer that flags which accounts need attention and when.
Connect self-serve and sales.
Design smooth, well-defined handovers between self-serve and sales in both directions, so the right customers get the right motion.
Fix the key journeys.
Partner with core product teams to remove friction on the journeys that matter most to self-serve customers - onboarding and activation, Fin setup and go-live, plan changes and expansion, billing and plan management.
Land new products & features.
Drive attach and adoption of new products & features across the self-serve base.
Understand the customer.
Deeply understand the customers you're serving through research, data, and direct interactions, and turn that understanding into a clear, prioritised roadmap you communicate to build alignment.
Build and ship.
Collaborate with engineers and designers to ideate, build, and ship solutions, and leverage AI to increase your efficiency and accelerate product development.
Measure impact.
Evaluate impact through quantitative and qualitative measures, own product quality, and model our company values and R&D principles in how you lead.
What skills do I need?
There is no minimum years of experience, and no need to have held the PM title. We care about your impact, drive, and potential - former founders, strategy & operations leaders, and consultants are as welcome as career PMs. The common thread is end-to-end ownership of a problem and the outcomes that follow. We'll be looking for evidence you've applied and grown these skills:
Growth and lifecycle expertise.
You've owned retention, expansion, adoption, or monetisation for a self-serve or product-led business, and you know how to move those numbers.
Sharp customer focus and problem framing.
You get to the real customer problem through research, data, and direct conversations before deciding what to build.
Strong data fluency.
You're comfortable working with funnels, cohorts, and customer signals to find opportunity, size it, and measure impact - and you make decisions from evidence, not instinct.
Compelling roadmaps.
You build and communicate a roadmap that makes the what, when, and why obvious to everyone who needs to align behind it.
Excellent product judgment.
You balance customer needs, business impact, and technical constraints, and you know what to ship now versus later.
Cross-functional leadership.
You drive outcomes across product, design, engineering, data, lifecycle marketing, CS, and sales - influencing teams you don't own.
AI fluency.
You understand how LLMs and AI agents work well enough to assess feasibility, make informed product decisions, and use AI to accelerate your own work.
Outcome-oriented.
You define success clearly, share progress openly, and hold yourself to measurable impact.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Self-serve is where the majority of our customers start their journey, and the Growth team owns that journey end to end.
This role owns the self-serve
existing business
: once a customer converts to paid, the account is yours - through every stage of its lifecycle, as it adopts more of the platform, grows its usage, and deepens its reliance on Fin.
Your mandate is to grow the value of the self-serve base: drive expansion, strengthen retention, and accelerate adoption of Fin and our newest products across thousands of paying customers. You'll own a book of business, a roadmap, and a cross-functional motion that spans product, lifecycle, data, and go-to-market. It's a rare Growth remit with a clear number to move and a lot of room to build the motions that move it.
What will I be doing?
Own the self-serve existing business book.
Own the remit end to end - from the moment a customer converts to the point they renew, expand, or leave - and be accountable for the net growth of that book.
Grow Fin adoption.
Get more customers using our AI Agent across the existing base, and help the customers who already use it automate more of their support.
Defend and expand.
Build the retention and expansion motions that grow the book - combining in-product experiences, lifecycle messaging, and a data/signal layer that flags which accounts need attention and when.
Connect self-serve and sales.
Design smooth, well-defined handovers between self-serve and sales in both directions, so the right customers get the right motion.
Fix the key journeys.
Partner with core product teams to remove friction on the journeys that matter most to self-serve customers - onboarding and activation, Fin setup and go-live, plan changes and expansion, billing and plan management.
Land new products & features.
Drive attach and adoption of new products & features across the self-serve base.
Understand the customer.
Deeply understand the customers you're serving through research, data, and direct interactions, and turn that understanding into a clear, prioritised roadmap you communicate to build alignment.
Build and ship.
Collaborate with engineers and designers to ideate, build, and ship solutions, and leverage AI to increase your efficiency and accelerate product development.
Measure impact.
Evaluate impact through quantitative and qualitative measures, own product quality, and model our company values and R&D principles in how you lead.
What skills do I need?
There is no minimum years of experience, and no need to have held the PM title. We care about your impact, drive, and potential - former founders, strategy & operations leaders, and consultants are as welcome as career PMs. The common thread is end-to-end ownership of a problem and the outcomes that follow. We'll be looking for evidence you've applied and grown these skills:
Growth and lifecycle expertise.
You've owned retention, expansion, adoption, or monetisation for a self-serve or product-led business, and you know how to move those numbers.
Sharp customer focus and problem framing.
You get to the real customer problem through research, data, and direct conversations before deciding what to build.
Strong data fluency.
You're comfortable working with funnels, cohorts, and customer signals to find opportunity, size it, and measure impact - and you make decisions from evidence, not instinct.
Compelling roadmaps.
You build and communicate a roadmap that makes the what, when, and why obvious to everyone who needs to align behind it.
Excellent product judgment.
You balance customer needs, business impact, and technical constraints, and you know what to ship now versus later.
Cross-functional leadership.
You drive outcomes across product, design, engineering, data, lifecycle marketing, CS, and sales - influencing teams you don't own.
AI fluency.
You understand how LLMs and AI agents work well enough to assess feasibility, make informed product decisions, and use AI to accelerate your own work.
Outcome-oriented.
You define success clearly, share progress openly, and hold yourself to measurable impact.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team of over
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
We are looking for a highly motivated and hands-on Finance Operator to lead the day-to-day finance function and support the continued growth of Xelix. This role will be responsible for managing core financial operations, ensuring accurate and timely financial reporting, driving process improvements and automation, and supporting strategic decision-making across the business.
What you'll be doing
Financial Control, Consolidation & Month-End Close
Own and manage the monthly, quarterly, and annual close process across the Group.
Take full ownership of the close processes for both the UK and US entities.
Prepare and maintain monthly group consolidations, including intercompany reconciliations and eliminations.
Ensure accurate preparation of management accounts and supporting schedules.
Review journal entries, accruals, prepayments, and balance sheet reconciliations.
Lead the year-end audit process and coordinate with external auditors.
Act as the primary owner of the general ledger and overall financial integrity of the business.
Management Reporting & Business Insights
Prepare monthly management reporting packs for executive leadership.
Deliver analysis on financial performance, trends, variances and KPIs.
Support budgeting, forecasting and long-range planning.
Develop and maintain financial dashboards and reporting frameworks.
Revenue Operations & Enterprise Customer Invoicing
Own the end-to-end customer invoicing process for enterprise customers.
Ensure accurate and timely billing in line with contract terms and commercial agreements.
Partner with all Commercial teams to maintain billing accuracy, contract governance, and customer master data integrity.
Monitor accounts receivable performance and support collections activities.
Drive improvements to revenue recognition, billing controls and invoicing processes.
Systems, Automation & Process Improvement
Identify and implement opportunities to automate, streamline and improve finance processes.
Lead finance systems enhancements and integrations across the business.
Drive the adoption of AI-enabled tools and workflows across the finance function.
Improve reporting capabilities through better use of financial and operational data.
Establish scalable processes and controls that support rapid company growth.
Finance Leadership & Business Partnership
Serve as the go-to person for all day-to-day finance matters across the business.
Provide trusted financial guidance to stakeholders across the organisation.
Drive a culture of accountability, continuous improvement and operational excellence.
Act as a key deputy and trusted partner to the VP Finance.
What you’ll bring
Qualified accountant (ACA, ACCA, CIMA or equivalent).
6+ years of progressive finance experience.
Experience managing month-end close, multi-entity accounting, and consolidation processes.
Experience in SaaS and high-growth businesses.
Experience implementing finance systems, automation initiatives, or transformation projects.
Passion for leveraging AI and emerging technologies to improve finance processes and reporting.
Familiarity with Xero, HubSpot, and modern finance technology stacks.
What we offer in return
💰 Competitive salary of £60,000-£85,000 depending on experience
🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
🏡 Hybrid working with 2 days a week from our dog-friendly Hoxton office and on-site gym
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: Bangalore
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. Wrike is rapidly expanding its global partner ecosystem, and we are looking for a Partner Solutions Consultant (PSC) to serve as the technical authority and strategic solution lead for our resellers, system integrators (SIs), and consulting partners. In this role, you will scale Wrike’s footprint by empowering partners to independently identify, design, and close enterprise-grade work management opportunities. By bridging deep technical expertise with partner enablement and joint pre-sales execution, you will directly drive partner-sourced and partner-influenced revenue growth across key global markets.
Your Impact:
Scale Partner Independence:
Design, build, and deliver structured technical enablement programs, certification boot camps, and hands-on demo training to upskill partner pre-sales and professional services teams.
Accelerate Joint Pre-Sales:
Partner on high-impact, strategic enterprise opportunities to conduct in-depth discovery, configure bespoke proof-of-concepts (POCs), lead hands-on workshops, and navigate technical evaluations, RFPs, and infosec reviews.
Build Repeatable Solution Plays:
Co-develop industry- and department-specific solution packages (e.g., Enterprise PMO, Marketing Operations, Professional Services, Creative Workflows) and integration blueprints that partners can repeatedly bring to market.
Drive Ecosystem Alignment:
Act as the primary technical conduit between partner teams and internal Wrike stakeholders (Direct Sales, Solutions Consulting, Customer Success, and Product Management), ensuring direct visibility on roadmap requirements and partner-driven product feedback.
Measurable Value:
Directly influence partner pipeline velocity, quota achievement, productive utilization targets, and strategic Management by Objectives (MBOs).
Your Qualifications;
5+ years of B2B SaaS pre-sales experience
in Solutions Consulting, Sales Engineering, or Technical Architecture, including
2+ years specifically in a partner-, channel-, or alliance-facing capacity
.
Demonstrated Channel Enablement Track Record:
Proven ability to coach, upskill, and influence third-party partner teams without direct line authority.
Enterprise Discovery & Presentation Acumen:
Exceptional ability to translate complex technical architectures into compelling business value for audiences ranging from technical administrators to C-suite executives.
Technical Breadth:
Strong foundational knowledge of REST APIs, webhooks, SaaS integration patterns, identity access management (SSO, SAML, SCIM), and enterprise data security/compliance standards.
Cross-Border Collaboration:
Experience supporting multi-region markets (e.g., ANZ, ASEAN, North America) with the flexibility to navigate varying time zones and regional/international travel as required.
Fluency:
Outstanding verbal and written English communication skills.
Standout Qualities:
Domain Expertise:
Prior hands-on experience with Collaborative Work Management (CWM), Project Portfolio Management (PPM), or agile platforms (e.g., Wrike, Asana, Monday.com, Smartsheet, Jira, MS Project).
Partner Go-to-Market Literacy:
Practical understanding of channel sales operations, including deal registration mechanics, Market Development Funds (MDF), co-selling dynamics, and tier progression frameworks.
Consulting or SI Background:
Professional roots in management consulting, systems integration, or client-side professional services delivery.
Ecosystem Connectivity:
Deep familiarity with integrating work management solutions across core enterprise software suites (e.g., Salesforce, Microsoft 365, Google Workspace, Adobe Creative Cloud, ServiceNow).
Team Dynamics:
You will report directly to the
Manager, Solutions Consulting
, joining a high-caliber global team of pre-sales specialists, enterprise architects, and partner advocates. You will work in close daily alignment with Channel Account Managers, Regional Sales Directors, and Customer Success leads, serving as the connective tissue between third-party partner practices and Wrike’s core technical teams. Our culture is collaborative, self-directed, and performance-focused—rooted in shared technical excellence, mutual accountability, and celebrating joint ecosystem wins.
Our Work Style:
Methodology & Environment:
We operate in a collaborative hybrid model in Bangalore, balancing independent strategic initiative with deep cross-functional teamwork across global time zones.
Tools & Stack:
Daily work centers on Wrike for work orchestration and portfolio management, integrated with Salesforce CRM, Slack, Zoom, standard API testing tools (e.g., Postman), and modern enterprise productivity suites (Microsoft 365, Google Workspace).
What Makes This Role Different:
Unlike traditional direct-sales SC roles where you win deals one customer at a time, this position functions as a force multiplier. You will architect solutions, mentor external sales and delivery practices, and build sustainable enterprise capabilities that generate long-term recurring value through trusted global partners.
Benefits & Perks:
18 calendar days of paid vacation
12 days of National & Festival holidays (10 fixed, 2 flexible)
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Menstrual Leave: Twelve (12) days per calendar year. Women employees are eligible for up to 1 day of menstrual leave per month.
Parental Leave: 26 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Group Medical Insurance (Employees + Dependents)
Term Life Insurance (Rs 50,00,000)
Personal Accident Insurance (Rs 50,00,000)
Monthly Broadband / Internet Reimbursement (INR 1500)
Hybrid Working Model + Complimentary Lunch & Snacks
Your recruitment buddy will be
Nandini Singh
, Recruiter.
#LI-NS2
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Remote (Ukraine)
Workplace: remote
ELEKS Information Security Office is looking for a Security Operations Supervisor in Lviv, Ternopil, Kyiv, or Ivano-Frankivsk.
Security Operations Supervisor is responsible for designing, implementing and maintenance of ELEKS Security Operations Center (SOC) and related ISMS processes. Specifically, Security Operations Supervisor objective is to ensure efficient execution of Incident Management, Threat Intelligence, Vulnerability Management and Patch Management activities.
REQUIREMENTS
Working experience in architecture, design and implementation of security systems and countermeasures (e.g. SIEM, EDR, DLP, UEBA, IDS/IPS, vulnerability scanners, anti-virus and anti-malware, firewalls, encryption)
Knowledge of Security Operation Center processes, ability to perform supervision of SOC and perform continuous improvement of its operations
Working experience in planning and conducting of technical security audits.
Knowledge of Information Security (IS) standards/frameworks (ISO 27001/2, SOC2, Cyber Essentials, PCI DSS, HiTrust), ability to establish IS processes in line with these standards
Network architecture, security principles, technologies, and tools
Detailed technical knowledge of Windows and UNIX operating systems
Virtualization technologies and security
Identity and access management principles and technologies
Subnetting, DNS,DHCP, VPNs, VLANs, VoIP and other network routing methods
Network and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, etc.)
Solid knowledge of secure coding practices, application security and cryptography technologies, ethical hacking, threat modeling, secure SDLC process
Solid knowledge of disaster recovery and business continuity planning
Strong analytical and conceptual skills balanced by broad perspective on how security efforts to support realization of business goals and customer satisfaction
Proven leadership capabilities and strong communication and interpersonal skills
English – upper-intermediate or higher
RESPONSIBILITIES
Develop and maintain short- and long-term goals and objectives for ELEKS Security Operations Center aligned with Information Security goals
Define activities and projects supporting continuous improvement of ELEKS Security Operations Center, addressing the IS gaps identified and enhancing ELEKS security overall
Evaluate new technologies and processes that enhance security capabilities. Design, architect, test, analyze, evaluate and implement new security systems and processes
Perform program and project management activities to ensure successful execution of ISMS projects assigned.
Coordinate the development and review of ISMS policies relevant to SOC activities and other supporting documents, such as Hardening Baselines, IS standards/procedures
Effectively inform stakeholders about the status of the ELEKS information security posture. Perform periodic security reporting (both: executive and technical)
Coordinate handling of the information security incidents, coordinate investigation activities, communicate with clients and, if needed, escalate to ELEKS senior management, and contact authorities (Police, CERT-UA, etc.)
Plan, control, and perform installation, configuration, technical support and administration of security systems and countermeasures (e.g. SIEM, EDR, DLP, UEBA, IDS/IPS, vulnerability scanners, anti-virus and anti-malware, firewalls, encryption)
Supervise and perform system hardening, security testing, and vulnerability management
Prevent, detect, investigate and respond to cyber threats for the organization’s assets
Build and establish plans and controls to protect digital files and information systems against unauthorized access, modification and/or destruction
Coordinate configuration, management and running the phishing simulation campaigns
Plan, manage and optimize the capacity of ELEKS SOC
Provide leadership, training and technical advice to SOC team. Identify/address training and career development needs, provide feedback and conduct performance assessment of subordinates
Management of access rights for SOC by participation in approval, review, and removal of access rights (in case of specialist termination, role change and on a regular basis as per Access Control Policy)
Resolve security incidents within the SOC team and, if necessary, perform disciplinary actions in conjunction with HR team
Location: Delhi
Workplace: remote
Please note that we consider applicants from
Delhi.
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key Responsibilities:
Develop and implement a strategic business development plan to sell Ajax’s newly launched EN54 line for commercial fire applications in North/ West/ South India.
Identify, evaluate, and onboard new Fire Installers across the region, ensuring coverage in key markets and verticals.
Align with Consultants, Architects, Design companies in specifying ajax’s products.
Develop and maintain relationships with key clients, partners, and stakeholders.
Analyze market data to develop and execute effective sales strategies.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
Manage and prioritize multiple projects and initiatives simultaneously.
Achievement of Sales Targets: Consistently meet or exceed assigned sales targets and key performance indicators (KPIs) on a quarterly and annual basis.
Qualifications:
10+ years of experience in
fire and life safety
or a similar industry in the North/ West/ South regions of India.
Strong technical knowledge of fire alarm certifications, standards, and market requirements.
Well connected with top fire alarm Installers, Consultants, Architects and Design companies.
Proven track record in leading the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
We offer:
A truly innovative product that sells itself.
Greenfield territory.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Being a part of the emerging leadership in the security space.
Join Ajax Systems!
Location: Mumbai
Workplace: remote
Please note that we consider applicants from
Mumbai.
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key Responsibilities:
Develop and implement a strategic business development plan to sell Ajax’s newly launched EN54 line for commercial fire applications in North/ West/ South India.
Identify, evaluate, and onboard new Fire Installers across the region, ensuring coverage in key markets and verticals.
Align with Consultants, Architects, Design companies in specifying ajax’s products.
Develop and maintain relationships with key clients, partners, and stakeholders.
Analyze market data to develop and execute effective sales strategies.
Prepare and deliver presentations to potential clients and partners.
Negotiate contracts and agreements with clients and partners.
Manage and prioritize multiple projects and initiatives simultaneously.
Achievement of Sales Targets: Consistently meet or exceed assigned sales targets and key performance indicators (KPIs) on a quarterly and annual basis.
Qualifications:
10+ years of experience in
fire and life safety
or a similar industry in the North/ West/ South regions of India.
Strong technical knowledge of fire alarm certifications, standards, and market requirements.
Well connected with top fire alarm Installers, Consultants, Architects and Design companies.
Proven track record in leading the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals.
Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level.
Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions.
Ability to manage and prioritize multiple projects and tasks simultaneously.
We offer:
A truly innovative product that sells itself.
Greenfield territory.
A zero bullshit culture.
A strong and well-coordinated team of professionals.
Ambitious tasks and challenges.
Being a part of the emerging leadership in the security space.
Join Ajax Systems!
УдалённоleadRemote, United States
УдалённоRemote, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисmiddleСША; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
УдалённоseniorМожно работать из любой страны
УдалённоTokyo, Japan; Yokohama, Japan; Osaka, Japan; Kobe, Japan; Fukuoka, Japan
УдалённоRemote - Europe
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ГибридL'viv, Ukraine
leadAbu Dhabi, UAE
seniorLondon, England
seniorDublin, Ireland
ГибридLondon, United Kingdom
Experience supporting multi-region markets (e.g., ANZ, ASEAN, North America) with the flexibility to navigate varying time zones and regional/international travel as required; We operate in a collaborative hybrid model in Bangalore, balancing independent strategic initiative with deep cross-functional teamwork across global time zones; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
УдалённоRemote (Ukraine)
УдалённоDelhi; Please note that we consider applicants from
УдалённоMumbai; Please note that we consider applicants from