Location: Poland; Uruguay; Argentina; Armenia; Romania
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We're on the lookout for a Mobile Test Automation Engineer to join our team working on a social news aggregation platform.
WHAT YOU’LL DO
- Design, maintain, and execute automated and manual tests for iOS and Android mobile applications.
- Build and maintain mobile automation suites using XCUITest and Espresso.
- Perform hands-on functional, regression, integration, exploratory, usability, and end-to-end testing on real devices and emulators.
- Diagnose failures, investigate defects, and partner with engineering teams to identify root causes.
- Develop test plans, test cases, test procedures, and release-quality reports.
- Integrate automated tests into CI/CD pipelines and monitor test and infrastructure stability.
- Collaborate with developers, product managers, and partner engineering teams throughout the Agile development lifecycle.
- Identify cross-platform impact areas and provide risk-based test coverage for new features and experiments.
- Help drive quality practices across unit, integration, and end-to-end testing.
- Estimate testing effort and work independently in a fast-paced environment.
REQUIRED SKILLS & EXPERIENCE
- 4+ years of experience building or maintaining automation frameworks for mobile applications.
- Advanced hands-on experience with XCUITest and Espresso — framework development, maintenance, debugging, and CI execution.
- Strong experience testing iOS and Android mobile applications, preferably social media or high-scale consumer apps.
- Experience building scalable mobile automation frameworks and integrating them into CI/CD pipelines.
- Strong knowledge of mobile QA methodologies, SDLC, test strategy, and test documentation.
- Strong understanding of mobile platforms, device fragmentation, networking, permissions, notifications, deep links, and app lifecycle behavior.
- Ability to independently create test plans and coverage strategies from product requirements.
- Strong exploratory testing and risk-assessment skills.
- Experience working in Agile/Scrum environments with frequent or weekly production releases.
- Experience using tools such as Jira, Confluence, and common test-management systems.
- Strong written and verbal communication skills.
PREFERRED QUALIFICATIONS
- Experience testing social, community, messaging, or user-generated content platforms at scale.
- Experience testing across iOS, Android, web, and mobile web.
- Experience with API testing and backend validation.
- Experience testing experiments, feature flags, personalisation, feeds, notifications, and user-generated content.
- Experience supporting frequent or weekly production release cycles.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
УдалённоPoland; Uruguay; Argentina; Armenia; Romania
Location: Chisinau, Moldova, Republic of
Workplace: remote
Yopeso
has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.
At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.
Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves.
What we offer:
Competitive remuneration
Remote work
Sports/leisure benefit
20 sick leave days paid at 100%
32 calendar days of vacation
Team events, online, at the office, or outside
Professional development plan with guidance and mentorship
Training and development opportunities with an allocated budget
Professional Certifications
Optional medical insurance
About the Project
We are looking for a
Reliability / DevOps Engineer
to join the
team, supporting a financial database platform built around business-critical database systems and related operational processes.
The role focuses on maintaining the
stability, availability, performance, and reliability of large-scale databases
, including environments containing
terabytes of data
.
You will work with database infrastructure, monitoring, upgrades, migrations, automation, and incident prevention in a highly reliability-focused environment.
Key Responsibilities
Monitor and maintain the reliability and availability of business-critical database systems.
Support databases containing
terabytes of data
and ensure stable operation in production environments.
Perform and support
database version upgrades, patching, and maintenance activities
.
Plan and execute
data migrations
with a strong focus on availability, integrity, and risk mitigation.
Investigate production issues, performance degradation, and reliability incidents.
Implement and improve
monitoring, alerting, and observability
for databases and supporting infrastructure.
Automate operational and infrastructure processes where appropriate.
Work with infrastructure and database teams to improve resilience, scalability, and operational efficiency.
Participate in root cause analysis and contribute to preventive measures following incidents.
Maintain and improve operational procedures, runbooks, and reliability practices.
Required Skills
Hands-on experience in
DevOps, Site Reliability Engineering, Infrastructure Engineering, or Database Operations
.
Good understanding of
database management and database reliability concepts
.
Experience supporting large or business-critical production systems.
Practical experience with
monitoring and observability tools
.
Understanding of performance monitoring, alerting, troubleshooting, and incident management.
Experience working with
data migrations and/or database upgrades
.
Good knowledge of Linux and infrastructure troubleshooting.
Ability to work independently and take ownership of production reliability topics.
Nice to Have
Experience with
AWS
.
Experience with
Terraform
or other Infrastructure-as-Code tools.
Experience with enterprise monitoring and observability platforms.
Previous experience working with
Oracle Databases
.
Experience managing databases at
terabyte scale
.
Background in
Database Reliability Engineering (DBRE)
or SRE environments.
Experience supporting systems in the
financial services or other highly regulated industries
.
Location: Bucuresti, Romania; Cluj-Napoca, Romania; Iasi, Romania
Workplace: remote
Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 19 years. With a growing team of over 250 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.
At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.
Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create meaningful, impactful products while staying true to our authentic selves.
What we offer:
Competitive remuneration
Remote work
24 days off per year and floating days
Private clinic health services, Regina Maria Medical Insurance
Flexible benefits through Up multi-benefits platform
Referral bonus scheme
Team events, online or at the office
Training and development opportunities with allocated budget
Professional Certifications
Knowledge-sharing context
About the Project
We are looking for a
Reliability / DevOps Engineer
to join the
team, supporting a financial database platform built around business-critical database systems and related operational processes.
The role focuses on maintaining the
stability, availability, performance, and reliability of large-scale databases
, including environments containing
terabytes of data
.
You will work with database infrastructure, monitoring, upgrades, migrations, automation, and incident prevention in a highly reliability-focused environment.
Key Responsibilities
Monitor and maintain the reliability and availability of business-critical database systems.
Support databases containing
terabytes of data
and ensure stable operation in production environments.
Perform and support
database version upgrades, patching, and maintenance activities
.
Plan and execute
data migrations
with a strong focus on availability, integrity, and risk mitigation.
Investigate production issues, performance degradation, and reliability incidents.
Implement and improve
monitoring, alerting, and observability
for databases and supporting infrastructure.
Automate operational and infrastructure processes where appropriate.
Work with infrastructure and database teams to improve resilience, scalability, and operational efficiency.
Participate in root cause analysis and contribute to preventive measures following incidents.
Maintain and improve operational procedures, runbooks, and reliability practices.
Required Skills
Hands-on experience in
DevOps, Site Reliability Engineering, Infrastructure Engineering, or Database Operations
.
Good understanding of
database management and database reliability concepts
.
Experience supporting large or business-critical production systems.
Practical experience with
monitoring and observability tools
.
Understanding of performance monitoring, alerting, troubleshooting, and incident management.
Experience working with
data migrations and/or database upgrades
.
Good knowledge of Linux and infrastructure troubleshooting.
Ability to work independently and take ownership of production reliability topics.
Nice to Have
Experience with
AWS
.
Experience with
Terraform
or other Infrastructure-as-Code tools.
Experience with enterprise monitoring and observability platforms.
Previous experience working with
Oracle Databases
.
Experience managing databases at
terabyte scale
.
Background in
Database Reliability Engineering (DBRE)
or SRE environments.
Experience supporting systems in the
financial services or other highly regulated industries
.
Location: Lisbon, Portugal
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
About the Role
We are a large-scale consumer marketplace building AI-native product experiences across multiple markets. Trust and Safety is not a defensive function here - it is a strategic growth lever. A platform users trust converts better, retains longer, and earns stronger word of mouth. Fraud, abuse, and bad actors actively destroy the value we create; eliminating them is product work at its core.
We are looking for a Lead Product Manager to own the Trust & Safety product agenda end-to-end. You will define the strategy for how we detect and prevent fraud, protect user integrity, and keep our marketplace safe - while building systems that are intelligent, proportionate, and do not create friction for the millions of legitimate users who rely on us every day. AI is central to how you will do this: not as an add-on, but as the foundation of a new generation of proactive, signal-driven safety infrastructure.
This role can be based in Spain, Portugal or Poland.
What you will do:
Own the Trust & Safety product strategy and roadmap translating business risk and user insight into a clear, prioritised plan.
Shift the function from reactive incident response to proactive, intelligence-driven fraud prevention: build the Risk Engine, data signals intelligence, anomaly detection, and investigation tooling that make this possible.
Ship AI-native T&S product experiences: partner with Data Science and Engineering to design, prototype, and productionise real-time detection and decisioning systems using ML models, LLMs, and behavioural signals.
Balance fraud mitigation with growth protection—ensuring T&S interventions do not unnecessarily create friction for legitimate users or throttle marketplace supply/demand. Make hard, evidence-based trade-off decisions.
Define and track the right T&S success metrics: fraud loss rates, false positive/negative rates, time-to-resolution, user trust scores, and financial exposure. Communicate impact in business terms to senior leadership.
Partner closely with Engineering leads, Data Science, Legal, Compliance, and Operations—holding shared accountability for outcomes and navigating competing priorities.
Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, detection model performance, and contributor/user impact at scale.
Establish business cases quantifying fraud losses and ROI of prevention investments; secure resources and drive prioritisation grounded in data.
Ensure products and strategies meet local and regional compliance, legal, and security requirements across all markets.
Apply AI to how you operate as a PM: faster threat analysis, synthetic user research on abuse patterns, AI-assisted spec writing, automated experimentation pipelines—whatever moves the needle on velocity.
Represent Trust & Safety at the leadership level, presenting strategy, risk posture, and results clearly to executive audiences.
What we are looking for:
Significant product management experience in the digital sector: consumer facing platform, marketplace, mobility, e-commerce, classifieds, fintech, or similar high scale environment.
Proven experience owning trust related products or problem spaces such as Trust & Safety, Fraud Prevention, Risk, Identity & Verification, Marketplace Integrity, Account Security, Abuse Prevention, Payments Risk, or Compliance Technology.
Track record of building scalable systems that proactively detect, prevent, and mitigate abuse, fraud, risk, or other trust related issues, rather than relying solely on manual or operational processes.
Strong analytical and data driven mindset, with experience defining success metrics, evaluating impact, and making prioritization decisions based on evidence and measurable outcomes.
Experience partnering closely with Engineering, Data Science, Operations, Legal, Compliance, and other cross-functional stakeholders to deliver complex products in regulated or high-risk environments. Experience in vendor management and collaboration.
Experience building, deploying, or working closely with machine learning, AI, risk scoring, decisioning, detection, recommendation, or automation systems. Hands-on experience with AI-powered trust or fraud products is a plus.
Demonstrated ability to balance user experience, marketplace growth, operational efficiency, and risk mitigation, making thoughtful trade offs that protect both users and the business.
Comfortable operating in ambiguity, taking ownership of complex problem spaces, influencing senior stakeholders, and driving strategy and execution across multiple teams.
Strong core product muscle that transfers across fraud domains—you've stepped into unfamiliar threat vectors, oriented fast, and delivered. Domain specificity matters; rigid domain lock-in does not.
Well versed in building, iterating core Data (Science) products at scale
Nice to Have:
Experience building trust, risk, fraud, or safety products across
multiple international markets
and regulatory environments.
Familiarity with
emerging regulations
and industry trends affecting online platforms, digital marketplaces, payments, AI, and consumer trust.
If you're excited by the opportunity to solve complex trust challenges at scale and build products that make a meaningful difference to millions of users, we'd love to hear from you. This is a role for someone who enjoys tackling ambiguous problems, partnering across disciplines, and shaping the future of trust in a modern, AI-powered marketplace.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Remote Portugal, Portugal
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
About the Role
We are a large-scale consumer marketplace building AI-native product experiences across multiple markets. Trust and Safety is not a defensive function here - it is a strategic growth lever. A platform users trust converts better, retains longer, and earns stronger word of mouth. Fraud, abuse, and bad actors actively destroy the value we create; eliminating them is product work at its core.
We are looking for a Lead Product Manager to own the Trust & Safety product agenda end-to-end. You will define the strategy for how we detect and prevent fraud, protect user integrity, and keep our marketplace safe - while building systems that are intelligent, proportionate, and do not create friction for the millions of legitimate users who rely on us every day. AI is central to how you will do this: not as an add-on, but as the foundation of a new generation of proactive, signal-driven safety infrastructure.
This role can be based in Spain, Portugal or Poland.
What you will do:
Own the Trust & Safety product strategy and roadmap translating business risk and user insight into a clear, prioritised plan.
Shift the function from reactive incident response to proactive, intelligence-driven fraud prevention: build the Risk Engine, data signals intelligence, anomaly detection, and investigation tooling that make this possible.
Ship AI-native T&S product experiences: partner with Data Science and Engineering to design, prototype, and productionise real-time detection and decisioning systems using ML models, LLMs, and behavioural signals.
Balance fraud mitigation with growth protection—ensuring T&S interventions do not unnecessarily create friction for legitimate users or throttle marketplace supply/demand. Make hard, evidence-based trade-off decisions.
Define and track the right T&S success metrics: fraud loss rates, false positive/negative rates, time-to-resolution, user trust scores, and financial exposure. Communicate impact in business terms to senior leadership.
Partner closely with Engineering leads, Data Science, Legal, Compliance, and Operations—holding shared accountability for outcomes and navigating competing priorities.
Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, detection model performance, and contributor/user impact at scale.
Establish business cases quantifying fraud losses and ROI of prevention investments; secure resources and drive prioritisation grounded in data.
Ensure products and strategies meet local and regional compliance, legal, and security requirements across all markets.
Apply AI to how you operate as a PM: faster threat analysis, synthetic user research on abuse patterns, AI-assisted spec writing, automated experimentation pipelines—whatever moves the needle on velocity.
Represent Trust & Safety at the leadership level, presenting strategy, risk posture, and results clearly to executive audiences.
What we are looking for:
Significant product management experience in the digital sector: consumer facing platform, marketplace, mobility, e-commerce, classifieds, fintech, or similar high scale environment.
Proven experience owning trust related products or problem spaces such as Trust & Safety, Fraud Prevention, Risk, Identity & Verification, Marketplace Integrity, Account Security, Abuse Prevention, Payments Risk, or Compliance Technology.
Track record of building scalable systems that proactively detect, prevent, and mitigate abuse, fraud, risk, or other trust related issues, rather than relying solely on manual or operational processes.
Strong analytical and data driven mindset, with experience defining success metrics, evaluating impact, and making prioritization decisions based on evidence and measurable outcomes.
Experience partnering closely with Engineering, Data Science, Operations, Legal, Compliance, and other cross-functional stakeholders to deliver complex products in regulated or high-risk environments. Experience in vendor management and collaboration.
Experience building, deploying, or working closely with machine learning, AI, risk scoring, decisioning, detection, recommendation, or automation systems. Hands-on experience with AI-powered trust or fraud products is a plus.
Demonstrated ability to balance user experience, marketplace growth, operational efficiency, and risk mitigation, making thoughtful trade offs that protect both users and the business.
Comfortable operating in ambiguity, taking ownership of complex problem spaces, influencing senior stakeholders, and driving strategy and execution across multiple teams.
Strong core product muscle that transfers across fraud domains—you've stepped into unfamiliar threat vectors, oriented fast, and delivered. Domain specificity matters; rigid domain lock-in does not.
Well versed in building, iterating core Data (Science) products at scale
Nice to Have:
Experience building trust, risk, fraud, or safety products across
multiple international markets
and regulatory environments.
Familiarity with
emerging regulations
and industry trends affecting online platforms, digital marketplaces, payments, AI, and consumer trust.
If you're excited by the opportunity to solve complex trust challenges at scale and build products that make a meaningful difference to millions of users, we'd love to hear from you. This is a role for someone who enjoys tackling ambiguous problems, partnering across disciplines, and shaping the future of trust in a modern, AI-powered marketplace.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Barcelona, Spain
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
About the Role
We are a large-scale consumer marketplace building AI-native product experiences across multiple markets. Trust and Safety is not a defensive function here - it is a strategic growth lever. A platform users trust converts better, retains longer, and earns stronger word of mouth. Fraud, abuse, and bad actors actively destroy the value we create; eliminating them is product work at its core.
We are looking for a Lead Product Manager to own the Trust & Safety product agenda end-to-end. You will define the strategy for how we detect and prevent fraud, protect user integrity, and keep our marketplace safe - while building systems that are intelligent, proportionate, and do not create friction for the millions of legitimate users who rely on us every day. AI is central to how you will do this: not as an add-on, but as the foundation of a new generation of proactive, signal-driven safety infrastructure.
This role can be based in Spain, Portugal or Poland.
What you will do:
Own the Trust & Safety product strategy and roadmap translating business risk and user insight into a clear, prioritised plan.
Shift the function from reactive incident response to proactive, intelligence-driven fraud prevention: build the Risk Engine, data signals intelligence, anomaly detection, and investigation tooling that make this possible.
Ship AI-native T&S product experiences: partner with Data Science and Engineering to design, prototype, and productionise real-time detection and decisioning systems using ML models, LLMs, and behavioural signals.
Balance fraud mitigation with growth protection—ensuring T&S interventions do not unnecessarily create friction for legitimate users or throttle marketplace supply/demand. Make hard, evidence-based trade-off decisions.
Define and track the right T&S success metrics: fraud loss rates, false positive/negative rates, time-to-resolution, user trust scores, and financial exposure. Communicate impact in business terms to senior leadership.
Partner closely with Engineering leads, Data Science, Legal, Compliance, and Operations—holding shared accountability for outcomes and navigating competing priorities.
Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, detection model performance, and contributor/user impact at scale.
Establish business cases quantifying fraud losses and ROI of prevention investments; secure resources and drive prioritisation grounded in data.
Ensure products and strategies meet local and regional compliance, legal, and security requirements across all markets.
Apply AI to how you operate as a PM: faster threat analysis, synthetic user research on abuse patterns, AI-assisted spec writing, automated experimentation pipelines—whatever moves the needle on velocity.
Represent Trust & Safety at the leadership level, presenting strategy, risk posture, and results clearly to executive audiences.
What we are looking for:
Significant product management experience in the digital sector: consumer facing platform, marketplace, mobility, e-commerce, classifieds, fintech, or similar high scale environment.
Proven experience owning trust related products or problem spaces such as Trust & Safety, Fraud Prevention, Risk, Identity & Verification, Marketplace Integrity, Account Security, Abuse Prevention, Payments Risk, or Compliance Technology.
Track record of building scalable systems that proactively detect, prevent, and mitigate abuse, fraud, risk, or other trust related issues, rather than relying solely on manual or operational processes.
Strong analytical and data driven mindset, with experience defining success metrics, evaluating impact, and making prioritization decisions based on evidence and measurable outcomes.
Experience partnering closely with Engineering, Data Science, Operations, Legal, Compliance, and other cross-functional stakeholders to deliver complex products in regulated or high-risk environments. Experience in vendor management and collaboration.
Experience building, deploying, or working closely with machine learning, AI, risk scoring, decisioning, detection, recommendation, or automation systems. Hands-on experience with AI-powered trust or fraud products is a plus.
Demonstrated ability to balance user experience, marketplace growth, operational efficiency, and risk mitigation, making thoughtful trade offs that protect both users and the business.
Comfortable operating in ambiguity, taking ownership of complex problem spaces, influencing senior stakeholders, and driving strategy and execution across multiple teams.
Strong core product muscle that transfers across fraud domains—you've stepped into unfamiliar threat vectors, oriented fast, and delivered. Domain specificity matters; rigid domain lock-in does not.
Well versed in building, iterating core Data (Science) products at scale
Nice to Have:
Experience building trust, risk, fraud, or safety products across
multiple international markets
and regulatory environments.
Familiarity with
emerging regulations
and industry trends affecting online platforms, digital marketplaces, payments, AI, and consumer trust.
If you're excited by the opportunity to solve complex trust challenges at scale and build products that make a meaningful difference to millions of users, we'd love to hear from you. This is a role for someone who enjoys tackling ambiguous problems, partnering across disciplines, and shaping the future of trust in a modern, AI-powered marketplace.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Remote Spain, Spain
Workplace: remote
WELCOME TO OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
About the Role
We are a large-scale consumer marketplace building AI-native product experiences across multiple markets. Trust and Safety is not a defensive function here - it is a strategic growth lever. A platform users trust converts better, retains longer, and earns stronger word of mouth. Fraud, abuse, and bad actors actively destroy the value we create; eliminating them is product work at its core.
We are looking for a Lead Product Manager to own the Trust & Safety product agenda end-to-end. You will define the strategy for how we detect and prevent fraud, protect user integrity, and keep our marketplace safe - while building systems that are intelligent, proportionate, and do not create friction for the millions of legitimate users who rely on us every day. AI is central to how you will do this: not as an add-on, but as the foundation of a new generation of proactive, signal-driven safety infrastructure.
This role can be based in Spain, Portugal or Poland.
What you will do:
Own the Trust & Safety product strategy and roadmap translating business risk and user insight into a clear, prioritised plan.
Shift the function from reactive incident response to proactive, intelligence-driven fraud prevention: build the Risk Engine, data signals intelligence, anomaly detection, and investigation tooling that make this possible.
Ship AI-native T&S product experiences: partner with Data Science and Engineering to design, prototype, and productionise real-time detection and decisioning systems using ML models, LLMs, and behavioural signals.
Balance fraud mitigation with growth protection—ensuring T&S interventions do not unnecessarily create friction for legitimate users or throttle marketplace supply/demand. Make hard, evidence-based trade-off decisions.
Define and track the right T&S success metrics: fraud loss rates, false positive/negative rates, time-to-resolution, user trust scores, and financial exposure. Communicate impact in business terms to senior leadership.
Partner closely with Engineering leads, Data Science, Legal, Compliance, and Operations—holding shared accountability for outcomes and navigating competing priorities.
Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, detection model performance, and contributor/user impact at scale.
Establish business cases quantifying fraud losses and ROI of prevention investments; secure resources and drive prioritisation grounded in data.
Ensure products and strategies meet local and regional compliance, legal, and security requirements across all markets.
Apply AI to how you operate as a PM: faster threat analysis, synthetic user research on abuse patterns, AI-assisted spec writing, automated experimentation pipelines—whatever moves the needle on velocity.
Represent Trust & Safety at the leadership level, presenting strategy, risk posture, and results clearly to executive audiences.
What we are looking for:
Significant product management experience in the digital sector: consumer facing platform, marketplace, mobility, e-commerce, classifieds, fintech, or similar high scale environment.
Proven experience owning trust related products or problem spaces such as Trust & Safety, Fraud Prevention, Risk, Identity & Verification, Marketplace Integrity, Account Security, Abuse Prevention, Payments Risk, or Compliance Technology.
Track record of building scalable systems that proactively detect, prevent, and mitigate abuse, fraud, risk, or other trust related issues, rather than relying solely on manual or operational processes.
Strong analytical and data driven mindset, with experience defining success metrics, evaluating impact, and making prioritization decisions based on evidence and measurable outcomes.
Experience partnering closely with Engineering, Data Science, Operations, Legal, Compliance, and other cross-functional stakeholders to deliver complex products in regulated or high-risk environments. Experience in vendor management and collaboration.
Experience building, deploying, or working closely with machine learning, AI, risk scoring, decisioning, detection, recommendation, or automation systems. Hands-on experience with AI-powered trust or fraud products is a plus.
Demonstrated ability to balance user experience, marketplace growth, operational efficiency, and risk mitigation, making thoughtful trade offs that protect both users and the business.
Comfortable operating in ambiguity, taking ownership of complex problem spaces, influencing senior stakeholders, and driving strategy and execution across multiple teams.
Strong core product muscle that transfers across fraud domains—you've stepped into unfamiliar threat vectors, oriented fast, and delivered. Domain specificity matters; rigid domain lock-in does not.
Well versed in building, iterating core Data (Science) products at scale
Nice to Have:
Experience building trust, risk, fraud, or safety products across
multiple international markets
and regulatory environments.
Familiarity with
emerging regulations
and industry trends affecting online platforms, digital marketplaces, payments, AI, and consumer trust.
If you're excited by the opportunity to solve complex trust challenges at scale and build products that make a meaningful difference to millions of users, we'd love to hear from you. This is a role for someone who enjoys tackling ambiguous problems, partnering across disciplines, and shaping the future of trust in a modern, AI-powered marketplace.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: New York
Workplace: hybrid
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
💥 What will you do?
Identify, research, and engage private and public sector leads across the US.
Qualify inbound and outbound prospects through discovery calls and outreach.
Partner with Account Executives to support deal progression and handoffs.
Create and maintain Sales collateral for the Sales team to be used in product demos and customer deals.
Maintain clean, accurate data and activity tracking in our CRM.
Represent Merkle Science at key industry events and protocol ecosystem gatherings, acting as a visible ambassador for our brand.
Continuously learn about blockchain infrastructure, compliance, and risk management to position Merkle Science's solutions effectively.
🙋 What makes you a great addition to the team?
1–2+ years of experience in sales, business development, or partnerships (preferably in crypto, Web3, or B2B SaaS).
Interest or experience in working with
blockchain protocols, stablecoin issuers, or Web3 infrastructure companies.
Strong communication skills with the ability to engage both technical and business stakeholders.
Comfortable prospecting and building relationships in early-stage or high-growth environments.
Organized, self-motivated, and able to thrive in a remote-first, fast-paced startup.
Preferably located in New York or the East Coast and comfortable in working East Coast hours.
Bonus: Prior exposure to compliance, risk, or blockchain analytics solutions.
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance.
US Benefits
Salary + commission
Fully paid medical, dental and vision
401k with 4% employer match
Competitive PTO and sick days
A fun and collaborative work environment
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Berlin, Germany; Helsinki, Finland; London, United Kingdom
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
We are looking for an experienced Manager, Tax Technology to lead tax platform projects for Wolt and Deliveroo within our growing Tax Team. As Wolt and Deliveroo onboard onto the global unified tax platform and a single tax calculation engine (Vertex), this role owns the functional tax leadership that turns business and VAT requirements into configured, tested, live capabilities, and leads the offshore Wolt & Deliveroo implementation team delivering that work day to day. As DoorDash continues to grow its international footprint, we are looking for a candidate with deep, hands-on experience in VAT regimes who can lead a team, collaborate cross-functionally, and own the delivery of tax features and new-platform feature / new-market / new-partnership launches across Wolt and Deliveroo.
About the Role
You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead tax platform and business projects for Wolt and Deliveroo. You will manage a team to deliver day-to-day VAT configuration and testing, and partner closely with Tax Engineering, the Wolt and Deliveroo Tax teams, Tax Product, and other stakeholders — gathering business and VAT requirements, translating them into tax-system functional requirements for configuration and testing, and reviewing Technical Design Documents (TDDs) to provide functional tax expertise back to Tax Engineering.
The primary focus of this position is end-to-end delivery of VAT tax solutions across the Wolt and Deliveroo platforms — new product, market, partnership launches and legislative changes, roadmap alignment with Wolt and Deliveroo's international expansion, and day-to-day leadership of the team executing that delivery — with an understanding of how data flows from upstream systems through the tax engine to downstream reporting. Rather than handing off requirements to the Vertex Center of Excellence team, you will apply your own Vertex knowledge to help influence the functional design and determine the specific Vertex configuration a solution requires. Familiarity with US sales and use tax, food and beverage, and retail tax context is valuable for alignment with the broader platform.
You’re excited about this opportunity because you will…
Lead tax platform and business projects across the Wolt and Deliveroo platforms, including new product, market, partnership launches, and legislative changes.
Gather business and VAT requirements and translate them into tax-system functional requirements for configuration, testing and delivery.
Review BRDs, PRDs, and TDDs for VAT tax-system implications and provide functional tax expertise back to Tax Engineering.
Define testing requirements and oversee validations across unit, integration, E2E, shadow, and post-launch phases.
Align tax engine priorities and the integrated delivery plan with the Wolt and Deliveroo international market roadmaps, and represent tax platform status updates to Tax and Engineering leadership.
Trace VAT-relevant data from upstream systems through Vertex to downstream reporting and compliance.
Serve as the senior functional tax leader for Wolt and Deliveroo, escalating risk and driving cross-functional alignment across Tax, Product, Engineering, and Data.
Manage and develop a team supporting this area, allocating workload, establishing QA checkpoints, and providing structured knowledge transfer on complex processes.
We’re excited about you because…
You have 8+ years of indirect tax or indirect tax technology experience, with several years working directly in VAT regimes.
You are familiar with VAT tax requirements and can translate them into system requirements.
Hands-on experience implementing or configuring Vertex O Series, and ability to review Vertex configurations and testing documentation and provide feedback.
Hand-on experience implementing or configuring ERP tax integration (e.g. Netsuite) with Vertex tax engine.
Experience with multi-country VAT implementations and EU VAT compliance; familiarity with non-US indirect tax regimes more broadly is a plus.
Demonstrated people-leadership experience, including managing, coaching, workload delegation, and quality oversight.
You can review technical design documents and provide functional tax expertise to engineering and product.
You have familiarity with US sales and use tax, food and beverage, and retail tax context.
You understand how tax data flows from upstream transaction systems through a tax engine to downstream reporting, including both in-house systems or ERP system integration flows.
Program or project management experience across dependent teams, including building plans, milestones, and dependency maps, and driving them to completion.
Comfort operating cross-functionally and building trust with partner teams without always holding formal authority over their roadmaps.
Experience in use of SQL or Snowflake for data self-serve, issue investigation or testing validation.
Experience in use of API testing tools like Postman, SOAP UI and ability to read XML and JSON logs.
Accounting, Finance, Information Technology, or Computer Science degree.
You are fluent in leveraging multiple AI tools on the market (e.g., Claude Cowork, ChatGPT, Gemini, Cursor) on a daily basis across all of your assigned tasks, and you actively look for creative ways to apply them to enhance processes and create efficiency gains.
Nice to Haves
Familiarity with Marketplace Facilitator laws.
Experience managing offshore teams across time zones.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Job Summary
The Junior HSEC / Social / ESG Officer will support the implementation and monitoring of
Health, Safety, Environment, Social, or ESG requirements
across projects in Guinea. The role involves field-based monitoring, stakeholder engagement, data collection, and reporting in line with
Guinean regulations
, client standards, and
international E&S frameworks
.
This role is suitable for a proactive professional with hands-on experience in
HSEC, social safeguards, or ESG
, seeking to grow within project-based or consulting environments.
Key Responsibilities
HSEC (Health, Safety & Environment)
Support implementation of
HSE policies, procedures, and site-specific HSE plans
.
Conduct
site inspections
, toolbox talks, and safety awareness sessions.
Monitor compliance with
Guinean HSE regulations
and client requirements.
Support incident reporting, investigations, and corrective actions.
Assist with environmental monitoring (waste management, emissions, water, dust, noise, biodiversity).
Social & Environmental Safeguards
Support implementation and monitoring of
ESMPs and site mitigation measures
.
Assist in
stakeholder engagement and community consultations
.
Support
grievance redress mechanisms (GRM)
and documentation of complaints.
Collect social data related to labor and working conditions, community health and safety, and land access.
ESG & Compliance
Support ESG data collection, tracking, and reporting.
Assist in preparation of
HSEC / ESG monitoring reports
for clients and lenders.
Support compliance with
IFC Performance Standards, World Bank ESF, AfDB safeguards
, and relevant ISO standards.
Participate in audits, inspections, and E&S assessments.
General Duties
Participate in
field missions
and site visits across Guinea.
Maintain accurate HSEC / ESG records and documentation.
Support training, awareness campaigns, and continuous improvement initiatives.
Required Qualifications
Bachelor’s degree in
Environmental Sciences or Social Sciences or HSE or Sustainability
or related field.
2–5 years of experience in
HSEC, social safeguards, ESG, or E&S roles
, preferably in
mining, infrastructure, energy, or construction projects
.
Required Skills & Competencies
Knowledge of
HSEC and ESG principles
and field implementation.
Familiarity with
ESIAs, ESMPs, and monitoring frameworks
.
Understanding of
international standards
(IFC PS, World Bank ESF, AfDB).
Strong reporting and data collection skills.
Ability to work in
remote and multicultural environments
.
Good communication skills in
French
(English an advantage).
Preferred
Previous experience working in
Guinea or West Africa
.
Basic HSE or ESG certifications (NEBOSH, ISO 14001/45001 awareness, etc.).
Experience with community engagement or field surveys.
Location: Kraków, Poland; Warsaw, Poland; Vilnius, Lithuania; Lisbon, Portugal; Barcelona, Spain; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
The Role
As a
Chargeback Specialist
, you will manage the end-to-end card dispute process within an acquiring environment under Visa and Mastercard schemes. You will analyze transactions, prepare representments, and collaborate with banks and merchants to resolve disputes and improve win rates. The role also involves monitoring chargeback trends across a diverse merchant portfolio, supporting risk mitigation efforts, and ensuring compliance with scheme rules in a fast-paced fintech setting.
Key Responsibilities
Handle incoming chargebacks in accordance with Visa and Mastercard scheme rules
Manage the full dispute lifecycle: first chargeback, representment, pre-arbitration, arbitration, and collaboration / pre-dispute cases
Analyze transaction data to prepare compelling representments and supporting documentation
Manage disputes across a diverse merchant portfolio spanning low - to high-risk profiles and varied business models, including one-off and recurring billing flows
Tailor representment and dispute strategies to the merchant's risk profile and transaction model
Monitor chargeback ratios across merchant activity and identify patterns or spikes that require further investigation
Track merchant performance against scheme monitoring thresholds (Visa VAMP, Mastercard ECM/EFM) and flag emerging risk
Leverage dispute prevention and deflection tools (Ethoca Alerts, Verifi Order Insight / CDRN, Visa RDR) to reduce dispute volume
Collaborate with internal teams - Risk, Settlement, and Compliance
Communicate with issuer banks, acquiring banks, processors, and merchants to resolve dispute-related queries
Continuously evaluate dispute procedures and suggest improvements to increase win rates
Work to strict scheme response deadlines and SLAs without compromising quality
Stay up to date with scheme rules, regulatory updates, and industry best practices in dispute management
Perform any other related duties or responsibilities as assigned
What you need to succeed in this role
Minimum 2 years of experience in dispute management, preferably within a PSP, EMI, or acquiring bank
Hands-on experience managing chargebacks for merchants across the full risk spectrum, from low-risk to high-risk verticals
Strong understanding of Visa and Mastercard scheme rules and the end-to-end dispute process
Experience with dispute prevention / deflection tools (Ethoca, Verifi Order Insight / CDRN, RDR) is a strong advantage
Awareness of scheme monitoring programs and thresholds (VAMP, ECM/EFM) and how dispute outcomes affect portfolio ratios
High attention to detail with strong organizational and documentation skills
Ability to analyze transaction flows, spot anomalies, and present findings clearly
Comfortable working in a fast-paced environment and managing multiple cases simultaneously to strict deadlines
Excellent written communication skills in a formal and professional style
Strong problem-solving mindset and ability to work independently while remaining aligned with team goals and guidance
Fluency in English and Russian (additional languages are considered a plus)
Proficiency in Microsoft Office, with strong expertise in Excel highly desirable
Higher education in banking or economics, and experience in a regulated financial environment, are considered a plus
What We Offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Remote; San Francisco; New York
Workplace: Remote
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Security Engineer to support our mission.
This role is Fully Remote (US only), or can be based in New York or San Francisco (where it is open to those who are able to be in-office 3 days per week on a hybrid work model.)
About the Team
Patreon’s security team works to protect Patreon creators and their fans. The team deals with all facets of Patreon’s security, including application security, infrastructure security, and internal/corporate security. We’re a small but effective team. We write code to solve security problems and work closely with our partners across the engineering organization. We also understand the importance of balancing security risks against business needs. We strive for honest and effective communication and focus on pragmatically reducing risk over checking boxes. The security team is part of Patreon’s Risk Engineering org, which also includes our Safety Engineering and Identity and Access teams. Collectively, the risk org tackles a range of problems including content moderation, internal tooling, identity verification, access control, and account security.
About the Role
In this role, you’ll be a member of our Security team. You’ll split your time between contributing to security projects and responding to security investigations, vulnerabilities, or questions. The work spans application security, infrastructure security, and internal/corporate security. It includes both proactive and reactive security work. You’ll be part of an on-call rotation and help respond to security incidents and investigations. You’ll write code – both to support security work and to improve the security of the Patreon platform. You’ll work closely with other members of the security team, the wider Risk engineering org, and cross functional partners in engineering, legal, and IT. Your work will help reduce known risks and will protect the security, privacy, and trust of Patreon creators and their fans.
What you’ll need:
- You have two or more years of experience reducing security risks in the application, infrastructure, or corporate security spaces. You can create a threat model and to explain why a given risk matters and what we might do to reduce it.
- You have deeper knowledge (three or more years) in at least one security or security-adjacent domain (infrastructure security, application security, cloud security, corporate/IT security, cryptography, privacy, etc.)
- You can develop software (Python, Rust, Golang, or a similar language). You have experience working in a modern software development environment (git, CI/CD, LLM coding tools, etc.)
- You have experience using AI tools (LLMs, ML models, etc) to identify and address security issues (software vulnerabilities, detection and response, etc.)
- You’re energized by fast iteration: shipping MVPs, testing hypotheses, and evolving products based on what creators and fans respond to.
- You take pride in creating elegant solutions to messy, real-world problems and balancing pragmatic trade-offs between security risks and business needs.
- You believe in Patreon’s mission: giving creators control over their work and building communities that feel good to be in.
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related field, or the equivalent
Bonus if you have:
- Experience working on large scale Internet platforms that allow users to upload content.
- Past contributions to large scale, production code bases.
- Experience responding to security incidents, investigating incident impact, and building out incident mitigations.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Millions of people rely on Notion to do their most important work, and protecting that trust is foundational to everything we build.
We’re looking for a hands-on Detection Engineer to build and operate the systems and workflows we use to detect and respond to attacks across Notion’s cloud-native environment. You’ll ship high-signal detections, improve the platform that powers them, participate in incident response, and help shape how detection and response engineering scales at Notion.
You’ll work closely with Engineering, Corporate Security, and Infrastructure, with broad latitude to identify gaps, prioritize investments, and build what’s needed next.
We view detection and response as a software engineering discipline: detections are code, platforms are products, and measurement matters
WHAT YOU'LL ACHIEVE
- Build and tune high-signal detections across cloud, identity, endpoint, and SaaS environments, with review and mentorship from senior teammates as you ramp up.
- Contribute to the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety.
- Build tooling and automation that speed up triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful.
- Turn threat intelligence and adversary TTPs into detections, telemetry requirements, and response improvements.
- Take part in investigations, incident response, and postmortems, and help turn what we learn into lasting fixes.
- Help define and track metrics such as coverage, MTTD, and alert quality.
- Join a shared on-call rotation for incident response.
SKILLS YOU'LL NEED TO BRING
- We're hiring across a range of experience levels. If you have some of these skills but not all, we'd still like to hear from you.
- 3+ years of experience in detection engineering, security operations, incident response, threat hunting, or a closely related security or software engineering role.
- Have written or tuned detections that run in production, and care about signal quality and cutting noise.
- Working knowledge of at least one detection or query language (Sigma, KQL, SPL, YARA-L, EQL, or Panther), or strong SQL or Python skills and the drive to learn one quickly.
- An understanding of how attackers operate (for example, MITRE ATT&CK), and the ability to use it to decide what to detect.
- Hands-on experience with AWS, GCP, or Azure, ideally including identity and access logs.
- Have used SIEM, EDR, or SOAR tools in any size of environment.
- Write clearly in runbooks, design docs, and incident notes, and can own well-scoped projects end to end.
NICE TO HAVE
- Have led purple team, blue team, or adversary emulation exercises that improved detections or telemetry.
- Experience running SIEM, EDR, or SOAR platforms at large scale.
- Experience building or maintaining detection-as-code workflows (version control, CI, and tests for detections).
- Experience applying LLMs or agent-style tooling to security workflows.
- Experience securing AI-enabled systems or endpoint tooling.
- Kubernetes or container detection experience.
- Background in threat intelligence, malware analysis, or digital forensics.
- Contributions to the security community through research, tooling, CTFs, or talks.
- Experience at a high-growth startup or AI company.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $185,000 - $280,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550 and and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Dublin, Ireland
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Millions of people rely on Notion to do their most important work, and protecting that trust is foundational to everything we build.
We’re looking for a hands-on Detection Engineer to build and operate the systems and workflows we use to detect and respond to attacks across Notion’s cloud-native environment. You’ll ship high-signal detections, improve the platform that powers them, participate in incident response, and help shape how detection and response engineering scales at Notion.
You’ll work closely with Engineering, Corporate Security, and Infrastructure, with broad latitude to identify gaps, prioritize investments, and build what’s needed next.
We view detection and response as a software engineering discipline: detections are code, platforms are products, and measurement matters
WHAT YOU'LL ACHIEVE
- Build and tune high-signal detections across cloud, identity, endpoint, and SaaS environments, with review and mentorship from senior teammates as you ramp up.
- Contribute to the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety.
- Build tooling and automation that speed up triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful.
- Turn threat intelligence and adversary TTPs into detections, telemetry requirements, and response improvements.
- Take part in investigations, incident response, and postmortems, and help turn what we learn into lasting fixes.
- Help define and track metrics such as coverage, MTTD, and alert quality.
- Join a shared on-call rotation for incident response.
SKILLS YOU'LL NEED TO BRING
- We're hiring across a range of experience levels. If you have some of these skills but not all, we'd still like to hear from you.
- 3+ years of experience in detection engineering, security operations, incident response, threat hunting, or a closely related security or software engineering role.
- Have written or tuned detections that run in production, and care about signal quality and cutting noise.
- Working knowledge of at least one detection or query language (Sigma, KQL, SPL, YARA-L, EQL, or Panther), or strong SQL or Python skills and the drive to learn one quickly.
- An understanding of how attackers operate (for example, MITRE ATT&CK), and the ability to use it to decide what to detect.
- Hands-on experience with AWS, GCP, or Azure, ideally including identity and access logs.
- Have used SIEM, EDR, or SOAR tools in any size of environment.
- Write clearly in runbooks, design docs, and incident notes, and can own well-scoped projects end to end.
NICE TO HAVE
- Have led purple team, blue team, or adversary emulation exercises that improved detections or telemetry.
- Experience running SIEM, EDR, or SOAR platforms at large scale.
- Experience building or maintaining detection-as-code workflows (version control, CI, and tests for detections).
- Experience applying LLMs or agent-style tooling to security workflows.
- Experience securing AI-enabled systems or endpoint tooling.
- Kubernetes or container detection experience.
- Background in threat intelligence, malware analysis, or digital forensics.
- Contributions to the security community through research, tooling, CTFs, or talks.
- Experience at a high-growth startup or AI company.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated base salary range for this role is €75,000–€142,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Australia
Workplace: Remote
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Support team is at the heart of Attio’s customer experience — maintaining an exceptional 98% CSAT average over the past six months. We hold ourselves to an incredibly high standard at every stage of the customer journey, ensuring that every interaction reflects our commitment to clarity, care, and quality.
As a Technical Support Specialist, you’ll be the trusted voice of Attio to our customers — helping them solve problems, unlock value, and feel supported every step of the way. You’ll troubleshoot technical issues, share product best practices, and act as the customer’s advocate across teams.
This is a role for someone who thrives on problem-solving, loves getting into the details, and finds genuine satisfaction in turning a complex issue into a seamless experience. You’ll play a key role in maintaining the standards that make our customers love Attio — and help us set a new benchmark for excellence in B2B SaaS support.
This is Attio’s first hire in the APAC region, offering a unique opportunity to help establish our presence in Australia. As such, we’re looking for a self-starter who’s comfortable working autonomously, taking ownership, and navigating ambiguity in a fast-paced environment.
WHAT YOU'LL DO
In this role, you’ll take ownership of the technical and operational processes that keep our customers successful. You’ll combine empathy, product expertise, and clear communication to deliver best-in-class support.
Customer support excellence: Provide fast, high-quality support across email, chat, and video, maintaining strong CSAT and meeting SLAs across APAC hours.
Advanced technical troubleshooting: Diagnose and resolve complex issues across Attio’s API (REST payloads, authentication, error handling), webhooks, SDKs, and integrations — identifying root causes rather than surface-level fixes.
Multi-system debugging: Investigate issues spanning Attio and third-party platforms, interpreting logs, error outputs, and system behaviours to triage effectively before escalating to Engineering.
Automation & workflow support: Advise on and troubleshoot customer-built automations (e.g. Zapier, Make, n8n), diagnosing failures and recommending improvements, while supporting equivalent builds within Attio’s native workflows.
AI & integrations support: Troubleshoot MCP server connections and support customers integrating Attio into AI-powered workflows and toolchains.
Autonomous regional ownership: Act as the primary technical support contact for APAC, independently managing a wide range of queries — from foundational product questions to complex technical investigations.
Customer advocacy: Surface recurring issues, patterns, and product feedback from the APAC region, acting as the voice of the customer to Support, Product, and Engineering.
Process and knowledge improvement: Contribute to Help Center content, internal documentation, and support workflows, continuously improving how we operate.
Product mastery: Build deep expertise in Attio’s product, APIs, and integrations, staying ahead of new features to support customers with confidence.
WHAT YOU’LL BRING
We’re looking for a customer-obsessed problem solver who combines technical curiosity with empathy and a love for helping others succeed.
Proven experience: 2+ years in a technical support or customer support role within SaaS, ideally in a startup or high-growth environment.
Strong technical depth: Experience troubleshooting APIs, integrations, and workflows; comfortable working with logs, debugging issues, and understanding system behaviour.
Automation experience: Familiarity with tools such as Zapier, Make, or n8n — either supporting customers or building automations directly.
AI & modern tooling curiosity: Experience with AI-powered workflows and emerging technologies.
Independent operator: Comfortable working autonomously, making decisions, and managing complex issues without constant oversight.
Excellent communication: Able to explain complex technical concepts clearly and concisely, both written and verbally.
Customer empathy: Strong instinct for understanding customer needs and delivering thoughtful, high-quality solutions.
Curiosity and initiative: Proactive, detail-oriented, and motivated to continuously learn and improve.
Collaborative mindset: Works effectively with Support, Product, and Engineering to deliver a seamless customer experience.
WHAT WE OFFER
- Equity in an early-stage tech company on an incredible trajectory
- 12% Superannuation contribution
- 25 days holiday plus local public holidays
- Apple hardware
- Enhanced family leave
- Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)
WHAT DOES THE HIRING PROCESS LOOK LIKE?
Applicants can expect the following:
- Initial Conversations
- 30-minute introductory chat with a member of our Talent team
- 30-minute track record interview with our Technical Support Specialist Manager
- Core Interviews
- Take-home technical exercise
- 45-minute team panel interview to assess skills and collaboration style
- 30-minute executive interview focused on impact and alignment with company goals
- Final Stage
- 30-minute closing conversation with our CEO
- Offer call (if it’s a mutual fit)
Location: Austin, Texas, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At
Wizards of the Coast
, we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of Magic: The Gathering®, the rich storytelling of Dungeons & Dragons®, or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure.
Skeleton Key is a game development studio and division of Wizards of the Coast. We are a group of industry veterans who are guided by the belief that by empowering our teams and providing the necessary time, tools, and support we can foster a creative culture where everyone can do their best work.
Skeleton Key is headquartered in Austin, TX, and we’re looking for a
QA Lead
to join our team! In this role, you will help manage test operations for internal and external teams of highly skilled QA professionals. The ideal candidate is an experienced leader in QA for AAA games who enjoy working collaboratively with all feature owners, fosters teamwork, and builds trust with leadership and developers alike. This role reports to the Production Director.
This role requires 3 days onsite per week (Tuesday-Thursday) at our studio in Austin, TX.
What You'll Do:
Collaborate with feature owners to assess development plans and identify test coverage requirements
Own Jira bug tracking database, workflow, bug entry, and regression
Define test standards and reporting for all features
Manage external vendor testing in partnership with Production.
Supervise and facilitate work between internal and external test resources
Mentor and empower testers by providing ownership opportunities
Streamline QA processes and procedures to boost test efficiency where possible
Provide leadership with status updates and other reports as needed
Communicate project-level risks, determine solutions, and foster teamwork toward resolution
Investigate, analyze, and report bug trends and quality metrics
What You'll Bring:
5+ years of QA leadership with multiple AAA games shipped
Solid people and time management with emphasis on prioritization and multi-tasking
Ability to address situations from a project impact perspective
Problem-solver who can simplify and resolve issues quickly
Proven knowledge of QA methodologies, workflow, and procedures
Deep experience developing effective test plans and workflows
Capacity to build and implement innovative testing procedures and materials
Understanding of how to measure and communicate game quality to feature owners
Success driving test results and helping to improve game quality
A passion for games!
Open and collaborative communication style
User research experience is a plus!
Bonus points for any Technical experience such as...
Scripting and coding experience with one or more languages (C#, Perl, Python, or others)
Creation of any test automation tools or scripts
Building hooks for telemetry or cultivation of game metrics
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$90,200
—
$153,400 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities:
Regulatory Monitoring & Analysis:
Stay up to date with legal and regulatory changes, keeping abreast of industry and legal and regulatory developments to ensure that the organization is aware of emerging compliance requirements. Interpret new regulations and determine their impact on company operations.
Policy and Procedure Review:
Assess existing company regulatory compliance manuals, policies, and procedures to verify their alignment with current regulations and best practices. Work closely with management to recommend updates or improvements to maintain a robust compliance framework.
Compliance Monitoring Program:
Conduct regular and thorough reviews of company operations, processes, and documentation for AML and regulatory compliance to ensure compliance with relevant laws, regulations, and industry standards. Identify areas of non-compliance and collaborate with relevant stakeholders to address and rectify issues, including, where required, additional training.
Complaints Handling:
Investigate and resolve client complaints, including Financial Ombudsman cases, effectively and efficiently.
Compliance Enquiries:
Respond to compliance enquiries promptly and accurately.
Data Analysis and Reporting:
Collect and analyze data related to compliance activities, track trends, and produce insightful reports for senior management. Present findings, recommendations, and key performance indicators to support informed decision-making.
Risk Assessment:
Collaborate with cross-functional teams to identify potential compliance risks within different business units or processes. Develop risk assessment strategies and work towards implementing effective risk mitigation plans.
Regulatory Impact Analysis:
Determine whether a reported incident is a breach, an incident or no action, determine reportability to CySEC, and record the reasoning.
Support Product Governance:
Contribute to the product approval process, target market identification and product description forms, and keep Key Information Documents and disclosures up to date.
Due Diligence:
Provide the required information and documentation to key service providers conducting due diligence on the Company.
Compliance Support and Approvals:
Provide advice and guidance to employees of various departments ranging from Customer Support to Back Office and Marketing. Review client communication to ensure this is in line with best practice and regulation.
External Support:
Coordinate and assist, when requested, with authorities and/or external auditors during regulatory and compliance audits. Prepare requested documentation, facilitate access to necessary information, and address inquiries as needed. Support CRS and foreign tax authority correspondence.
Training and Awareness:
Develop and deliver compliance training programs for employees to enhance their understanding of regulations and ethical standards. Foster a culture of compliance awareness throughout the organization.
Continuous Improvement:
Drive ongoing enhancements to the compliance monitoring process by identifying areas for optimization and implementing innovative solutions to streamline procedures.
Task Management & Proportionality:
Balance strategic oversight with operational involvement, managing a diverse set of tasks. Apply complex regulatory obligations in a risk-based, proportionate manner to support commercial activity responsibly.
Legal
: Maintain a close collaboration with legal.
Requirements:
Bachelor’s degree in Law, Finance, Business or related field; professional certifications (e.g., CAMS, ICA) highly desirable.
Excellent English communication skills verbally and written.
CySEC Advanced Certification, or availability to obtain it during the probation period.
Minimum of 5-7 years of experience in compliance, preferably within the financial services industry, with a focus on online trading or brokerage.
Proven ability to interpret and implement financial regulation and AML/CFT frameworks.
Comfortable operating autonomously and managing multiple workstreams.
Skilled at balancing regulatory rigor with business practicality.
Excellent written and verbal communication; able to engage confidently with senior management and regulators.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Paris, France; Bordeaux, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ OPERATIONS AT ALAN
The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency.
As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting!
Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan.
We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them.
We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services.
Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6
🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍
The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) .
Their core responsibilities (+- 70/80% of the time) are to:
- Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉
- Ensure the day-to-day follow up and monitoring of our operations
- Flag risks and opportunities
In details, your missions are:
- Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation)
- Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers
- Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity
- Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally)
- Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient
Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, …
⭐️ OUR RUN ORGANISATION ⭐️
Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are:
Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc).
Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, ….
Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims.
Set up: We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy.
Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope.
⭐️ EXPERIENCE ⭐️
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
- Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries
- Worked in Support functions (Customer Support, People Operations etc)
- Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications
- Handled event coordination
⭐️ SKILLS ⭐️
- Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members
- A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction !
- Analytics skills, to be able to dive into our data
- Highly organised with exceptional follow-up skills, with strong attention to details
- Strong and structured in written and verbal communication in English as well as in French or Dutch
- Able to work and learn independently in a fast-paced environment
- Adaptable: you show flexibility and a strong ability to adapt to variable situations
- It’s even better if you have experience in the insurance or the healthcare industry
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
УдалённоChisinau, Moldova, Republic of
УдалённоBucuresti, Romania; Cluj-Napoca, Romania; Iasi, Romania
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УдалённоleadLisbon, Portugal; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
УдалённоleadRemote Portugal, Portugal; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
УдалённоleadBarcelona, Spain; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
УдалённоleadRemote Spain, Spain; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
ГибридNew York
Berlin, Germany; Helsinki, Finland; London, United Kingdom; Experience managing offshore teams across time zones
УдалённоRemote; San Francisco; New York; This role is Fully Remote (US only), or can be based in New York or San Francisco (where it is open to those who are able to be in-office 3 days per week on a hybrid work model.); For remote employees located outside CA and NY, salary may vary based on location and local market conditions
ГибридSan Francisco, California; New York, New York
ГибридDublin, Ireland
УдалённоAustralia
leadAustin, Texas, United States
ГибридseniorLimassol, Cyprus
ГибридParis, France; Bordeaux, France; Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
Все вакансии в одном месте - страница 35 · Job Hunters