Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
We’re looking for a hands-on IT Infrastructure Engineer to help scale Sierra’s internal systems during a critical period of growth. You’ll be the second member of our IT Engineering team, partnering closely with our IT Lead, GRC Lead, and Platform Engineering team to build and operate the systems that support our company day-to-day.
This is an engineering-first role. Our team approaches IT the same way product engineering teams build software: through code, automation, and well-designed systems. We build internal tools, ship integrations, and operate CI/CD-style workflows to manage identity, security, and infrastructure at scale.
This is a foundational role with significant ownership. You’ll help design and implement core infrastructure, strengthen security controls, and improve how we operate internally. The right person enjoys building high-leverage systems, automating repetitive work, and creating well-documented, scalable solutions that make the entire company more effective.
WHAT YOU'LL DO
In your first few months, you’ll focus on:
- Iterating on and improving internal tools that power IT and security workflows
- Deploying a DLP solution and integrating it into automated enforcement pipelines
- Building API-driven integrations between internal systems and our compliance automation platform
More broadly, you will:
- Design and scale internal infrastructure using code and infrastructure-as-code practices
- Build and maintain internal tools and services
- Improve and develop automation pipelines for provisioning, access management, and security controls
- Treat IT systems like software: versioned, tested, and continuously improved
- Partner with Platform Engineering and Security to implement scalable, programmatic solutions
- Create clear, durable documentation to support long-term scalability
WHAT YOU’LL BRING
- Think of IT problems as engineering problems, and default to building over manual work
- Have strong experience with identity platforms (Okta, Google Workspace, SSO, MFA, SCIM, OIDC)
- Have deployed or managed DLP or related security solutions (e.g., ZTNA, Cloudflare)
- Have extensive experience with IaC (Terraform)
- Are comfortable writing code for automation (e.g., Python, Bash, or similar)
- Have experience building internal tools or services that integrate via APIs
- Are comfortable working with CI/CD concepts and automation pipelines
- Are fluent in using and administering modern AI tooling
- Understand SaaS lifecycle management and compliance requirements
- Communicate clearly and document your systems well
- Are comfortable operating independently in a fast-moving environment
EVEN BETTER...
- Background in software engineering or prior experience on a product engineering team
- Experience building internal platforms or developer tooling
- Familiarity with security tooling such as CASB, EDR, or MDM
- Experience with access audits, data residency, or compliance controls
- Experience deploying systems using AWS and infrastructure-as-code
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include:
- IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity.
- Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs.
- Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate.
- AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations.
- Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users.
- AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory.
- Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location.
- Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors.
- IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience.
- SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review.
- IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning.
- Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working.
- IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning.
WHAT YOU’LL BRING
- Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment.
- Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software.
- SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership.
- Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly.
- Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change.
- Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff.
- Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations.
- AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor.
- Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices.
- Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate.
- Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote.
- Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays.
EVEN BETTER…
- Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side.
- Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly.
- Past experience with Apple Business Manager or zero-touch deployment tools.
- Passion for documentation, process improvement, and enabling others to solve simple issues themselves.
- Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices.
- Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments.
The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role
will need to be available to travel
to support events, shows, presentations, and calls.
You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements!
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI.
What You'll Do
Executive Support
Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments.
Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional customer service and professionalism.
Prepare, test, and support executive presentations, conference rooms, audiovisual systems, and collaboration technologies before and during executive meetings, board meetings, town halls, and other high-visibility business events.
Provide onsite technology support for executive meetings, leadership events, and company presentations, ensuring technology operates reliably with minimal disruption.
Travel will be required
to support executives at corporate offices, leadership meetings, conferences, board meetings, company events, and other business engagements.
Partner closely with Executive Assistants, Facilities, Security, Audio Visual teams, and Workplace Technology teams to coordinate technology requirements and deliver seamless executive experiences.
Resolve complex executive technology issues involving endpoint devices, mobile devices, conferencing platforms, audiovisual systems, networking, and workplace technologies with urgency and discretion.
Maintain strict confidentiality while supporting executive devices, meetings, communications, and sensitive business information.
Anticipate executive technology needs by proactively validating equipment, meeting spaces, presentations, and collaboration technologies prior to critical meetings and events.
Act as the primary escalation point for executive technology issues, balancing executive priorities with broader operational responsibilities while maintaining a high level of responsiveness.
Workplace Technology Support
Partner with stakeholders across the organization to understand business needs, explore new ideas, and help design practical technology solutions that improve productivity and workplace experience.
Provide guidance and recommendations that help teams implement effective, scalable solutions and automation opportunities aligned with workplace technology standards, including specialized or non-standard use cases.
Provide in-person and remote technical support for employees across the organization covering the United States, Canada, UK, India, and Japan.
Resolve complex issues involving devices, operating systems, computer hardware, mobile devices, VPN connectivity, printers, networking, peripherals, AI-powered workplace tools and workplace technologies that extend beyond standard support workflows.
Advanced issue resolution for the Global Service Desk, shaping global processes and procedures, and establishing documentation and runbooks that drive consistent procedure and practices across regions.
Investigate advanced issues, act as a point of contact for complex problems, provide technical guidance, identify recurring issues and automate resolution while focusing on improving resolution quality.
Deliver clear communication and practical automation-focused solutions that help employees stay productive.
Support and solve enterprise AI platforms and AI-enabled workplace technologies, raising issues and partnering with engineering teams when necessary.
Endpoint Reliability & Device Lifecycle
Design, configure, and support complex or custom hardware builds to meet specialized performance and workflow requirements, particularly for engineering and digital gaming studio environments.
Proactively monitor endpoint health and analyze trends in device performance, reliability, and recurring issues to drive improvements through automation where appropriate.
Drive improvements to standardize workflows and implement automation, scripting, and AI-assisted solutions to improve consistency, reduce manual effort, and enhance operational effectiveness.
Configure, deploy, and maintain company equipment, including laptops, desktops, and mobile devices, to ensure they meet security, compliance, and operational standards.
Support device lifecycle activities including provisioning, upgrades, hardware replacements, and secure decommissioning.
Maintain consistency in supported hardware, operating systems, and workplace technology standards.
Lead long-term improvements by addressing root causes and implementing scalable automation-enabled solutions.
Collaboration & Workplace Technology Partnerships
Partner with teams, including our digital gaming studios, to understand requirements and deliver reliable and scalable workplace technology solutions, including onboarding new processes and procedures, supporting specialized workflows, providing consultation on hardware, software, and user experience solutions, and aligning technology solutions to business goals and technical standards.
Support conference room systems, collaboration tools, printers, and workplace peripherals used across office environments.
Ensure workplace technology systems operate reliably for meetings, events, and day-to-day collaboration.
Support offsite events and shows as needed (travel required).
Assist teams in onboarding to new technologies, processes, and procedures by providing guidance, documentation, and hands-on support to ensure successful adoption.
Build strong partnerships across business teams to understand evolving needs and help translate ideas into scalable workplace technology solutions.
Act as a liaison between end users, Global Service Desk, and engineering teams to support change, improvements, and adoption of new technologies.
Support internal partners in bringing their ideas to life by providing guidance on process, procedure, and alignment with existing systems.
Support technology rollouts, device refresh initiatives, automation initiatives, and workplace experience improvements.
Provide feedback to engineering and platform teams to improve the usability, reliability, and performance of workplace systems.
Cross-System Ownership
Take ownership of complex or high-impact issues, leading investigation and resolution across multiple technology domains.
Investigate and resolve issues that span multiple technology layers including endpoint configuration, device management platforms, authentication systems, VPN and network connectivity, and workplace infrastructure.
Recognize patterns across incidents and identify when issues represent broader systemic challenges.
Drive coordination with engineering, security, and infrastructure teams to implement durable fixes.
Operational Improvement, Documentation & Automation
Identify recurring issues, trends, and inefficiencies, and translate them into standardized solutions, improved workflows, or automation opportunities.
Design and drive scalable support approaches, including repeatable workflows, playbooks and automated processes, that improve consistency and enable broader teams to resolve issues effectively.
Maintain and evolve these playbooks based on recurring issues, ensuring knowledge is continuously refined and shared across support teams.
Create and maintain clear, structured documentation in Confluence, including troubleshooting guides, operational procedures, and knowledge base articles.
Partner with the Global Service Desk to share knowledge, improve workflows, identify automation opportunities and increase overall support effectiveness.
Promote consistent support practices and ensure alignment in how common issues are handled across teams through standardized workflows and approaches.
Assist in evaluating, testing, and validating automation solutions, endpoint analytics tools, and AI-assisted support and troubleshooting capabilities.
Proactively improve support operations by reducing manual effort and increasing consistency across common issue types.
What You'll Bring
Experience in the dedicated Executive Support space
3+ years of experience supporting enterprise desktop environments or workplace technology systems.
Experience with Windows and macOS operating systems, including hardware, peripherals, and mobile device support.
Experience supporting collaboration tools, productivity platforms, and workplace technology environments.
Familiarity with endpoint management tools or enterprise IT management platforms.
Working knowledge of networking fundamentals including DNS, Wi-Fi, VPN connectivity, and authentication workflows.
Experience using service management platforms such as ServiceNow or similar tools.
Ability to analyze sophisticated technical issues, identify root causes, and communicate solutions clearly.
Strong documentation skills and a history of creating runbooks, playbooks, or knowledge base articles.
Experience identifying trends, improving processes, or building automation initiatives is preferred.
Core Requirements
Demonstrates strong diagnosing and problem-solving skills across workplace technology environments, including hardware, operating systems, and network connectivity.
Owns complex technical issues through resolution, including cross-team coordination when required.
Owns the reliability and consistency of endpoint and workplace technology systems.
Identifies patterns, trends, and opportunities for improvement, including automation and process optimization.
Produces clear documentation and knowledge resources that enable scalable support and knowledge transfer.
Collaborates effectively across teams while maintaining accountability for outcomes.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$91,100
—
$136,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE CONSUMER BUSINESS SERVICES TEAM
- Sierra partners with the businesses that power everyday life for consumers and enterprises alike — from the CPG brands on every shelf to the logistics networks that get products there, the real estate and facilities teams that manage the buildings people live and work in, and the energy and utility providers that keep the lights on. Our agents handle everything from order tracking and account management to field service scheduling and billing support, tuned to the voice and workflows of each business.
- This vertical spans a wide range of industries — consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities — giving you the breadth to build relationships across some of the largest and most established companies in the world.
- Join us to bring AI agents to the businesses that quietly run the economy — and help build technology that makes these essential services faster, more reliable, and more human for everyone who depends on them.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
Humanoid's Core Platform Electrical team designs and releases the PCBs that power our humanoid robots — from sensor interface boards to power distribution and compute carrier cards. As we scale from prototype to production, keeping our Altium component library clean, consistent, and traceable has become mission-critical to design velocity and quality.
We're looking for an ECAD Librarian to own and grow our Altium Designer component library. You'll be the go-to owner for schematic symbols, footprints, and component data across our Boston, Vancouver and London EE teams, ensuring every part that goes into a design is accurate, manufacturable, and properly tracked from draft through production. This is a foundational role for a small, fast-moving hardware organization — your work directly reduces respin risk, rework, and time lost to bad footprints or duplicate parts.
WHAT YOU'LL DO
- Own the Altium component library. Create, validate, and maintain schematic symbols, PCB footprints, and 3D models for new components requested by EE designers in Boston and London.
- Enforce library standards. Apply and evolve our standardized approach to symbol sizing, footprint conventions, reference designator (REFDES) schemes, and naming conventions for passives, ICs, and mechanical library items (per our library rules and guidance documentation).
- Manage the component lifecycle. Administer part status workflow (Draft → Preliminary → Production) in Altium, ensuring only vetted, verified parts are promoted for use in active designs.
- Component data integrity. Verify manufacturer part numbers, approved alternates, and Part Choices are correctly attached to library parts; keep footprint/pinout data accurate against datasheets to prevent field errors (e.g., mis-pinned footprints making it into fabricated boards).
- Traceability & "Where-Used." Support where-used traceability for components, symbols, and footprints so the team can quickly identify PCB exposure when an issue is found with a given part or footprint.
- Cross-functional support. Work closely with EE designers across the #chapter-ee community to add, retire, and validate components on request, and communicate library changes that may affect in-flight designs.
- PLM/ERP alignment. Support the ongoing effort to integrate Altium component data with our broader PLM system (Teamcenter) and part numbering scheme, working with the EE and supply chain teams.
- Bulk library cleanup. Partner with engineering on periodic bulk edits and standardization passes across the existing library to reduce duplication and inconsistency.
- Documentation. Keep library rules, statuses, and conventions current in Confluence so the standards are discoverable and followed consistently by all designers.
WHAT WE'RE LOOKING FOR
- Hands-on experience with Altium Designer, including schematic library and PCB footprint creation (Altium 365 / Managed Components experience a plus).
- Strong attention to detail — comfortable cross-referencing datasheets, verifying pin counts, pad geometry, and package dimensions before a part goes into a design.
- Familiarity with component lifecycle/PLM concepts (draft/preliminary/released states, where-used traceability) and how they connect to manufacturing quality.
- Understanding of standard component conventions: reference designator schemes, tolerances (e.g., 1% resistors, 10% capacitors), automotive/AEC-Q200 grading where relevant, and approved manufacturer/supplier alternates.
- Comfortable working across a distributed EE team (Boston and London) and prioritizing incoming library requests.
- Bonus: experience with Teamcenter or another PLM system, or prior exposure to integrating ECAD libraries with enterprise PLM/ERP.
- Bonus: experience in a hardware startup or fast-scaling engineering org where library hygiene had to be built from the ground up.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Massachusetts, the expected base salary range is $100K–$140K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: Remote
Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.
Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that’s challenging and fun — and who strive to maintain a healthy work/life balance.
About the Role
Lineup and FatTail are the leading Order Management Systems (OMS) for media companies, and this role will own product vision and strategy across both. It's a high-touch, customer-facing product leadership role: you'll build close, lasting relationships with the customers and prospects who rely on our platforms, and turn what you learn from those relationships into a roadmap that drives real growth.
We're looking for a VP of Product with a genuine commercial mindset — someone who is energized by being in front of customers and prospects, not just building for them at a distance. You will be the primary product voice representing our vision and roadmap to the market: presenting directly to prospects and clients, building trust with the people who buy and use our products, and channeling what you hear back into product decisions that grow the business. You will also lead and grow a team of product managers, building the strength and depth of the product organization as it scales.
You'll have a key voice in shaping the direction of Chartbeat's broader, unified platform vision — helping define how we integrate Chartbeat and Tubular's content and audience analytics with Lineup and FatTail's order management systems to deliver innovative solutions that help media companies grow their business.
Key Responsibilities
10+ years in product management, including 5+ years in a senior product leadership role (VP, SVP, or equivalent) in B2B SaaS focused on the Media or Ad Tech industry.
Direct Ad Tech experience is required, ideally with an OMS or adjacent systems (e.g., Google Ad Manager, ad servers, DMPs/CDPs, or similar sell-side ad tech).
A track record of delivering innovative, differentiated products, including AI-driven features or workflows — you know how to identify where AI creates real customer value versus where it's a distraction.
A track record of commercial involvement, including presenting roadmap and vision directly to prospects and customers, and being trusted as a credible voice in high-stakes customer conversations.
Experience in enterprise or upper-mid-market B2B settings, ideally within media, publishing, or adjacent verticals, where building close customer relationships is central to the business.
People leadership experience, having built, managed, and grown teams of product managers.
Day-to-Day Responsibilities
Strategy & Roadmap Ownership
Define and evolve a long-term OMS strategy and roadmap establishing a clear vision across our two OMS products that strengthens competitive differentiation, drives customer growth and retention, and deepens platform adoption.
Prioritize ruthlessly across customer commitments, competitive differentiation, and platform/data unification to ensure we’re making the right investments to move the business forward.
Collaborate with product leaders across the business to define and deliver a unified platform vision that strengthens all four brands together.
Customer & Market Engagement
Serve as a primary product voice with prospects and clients — presenting vision and roadmap directly, and building close, lasting relationships with the people who buy and use our products.
Partner with Sales and Customer Success to improve win rates, adoption, and renewals — bringing product perspective into customer conversations and helping remove product-related obstacles
Grow a strong network across media and publishing that expands our credibility and reach in the industry.
Turn customer and market insight into clear, credible product decisions, balancing near-term needs with long-term platform investment.
Team Leadership & Talent Development
Lead and grow a team of product managers and leaders, setting a high bar for product craft, commercial fluency, and customer engagement.
Partner with the executive leadership on org design, hiring, and development plans to strengthen the product team as it grows.
Coach PMs into strong functional leaders who own outcomes across product strategy, roadmap creation and execution, client-facing communication, vision storytelling, and commercial support.
Cross-Functional & Platform Collaboration
Work closely with engineering, design, marketing, and commercial teams to translate strategy into delivered and adopted products.
Champion platform thinking that unlocks cross-sell and deepens customer value across Chartbeat, Tubular, Lineup, and FatTail.
Represent OMS product strategy to the executive team and, where relevant, the Board — shaping investment decisions with clear business impact.
Compensation & Benefits
Salary range: $225,000-$275,000
Comprehensive Health, Dental, and Vision Insurance
401K with company match (100% of the first 3% and 50% of the next 2%)
Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
Phone and internet stipend
Wellness, learning, and coworking reimbursements
Flexible work hours
Unlimited PTO
11 paid holidays and December holiday closure
Annual In-Person Event
Diversity, Equity, and Inclusion Statement
At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.
Equal Opportunity Employment Statement
Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Chartbeat's CCPA disclosure notice can be found
here
.
Location: Warszawa, Poland
Workplace: hybrid
We are looking for a Senior/Expert Technical Artist to help us create high-quality materials and technical art solutions for
Frostpunk 1886
. You will work closely with artists and programmers, build shaders and tools in UE5, and help keep assets optimized and production-ready.
What will you be doing on a day-to-day basis?
Create high-quality materials and shaders in UE5.
Build and maintain Blueprint- and code-based tools for the art team.
Create and update documentation for tools, workflows, and engine limitations.
Help with optimization, profiling, and debugging in the final product.
Work with Art Leads, Technical Directors, programmers, and QA to make sure assets meet technical requirements.
What will help you succeed in this role?
For a senior position:
Good knowledge of UE materials and shading workflows.
Solid understanding of the UE5 rendering pipeline, including PBR and post-processing.
Experience with UE Blueprints for tools or gameplay-supporting systems.
Practical approach to problem-solving and a good understanding of optimization.
At least one shipped title or completed commercial project.
For an expert position, we also require:
Deep, production-proven knowledge of UE5 materials, shaders, and rendering.
Experience designing scalable material, shader, and technical art workflows.
Strong understanding of GPU performance, profiling, and optimization.
Ability to take ownership of complex technical and visual problems and drive them to resolution.
Experience mentoring other artists and defining technical best practices.
Please remember to include your portfolio (link or file) with your application, as this is one of the evaluation criteria.
Nice to have
Knowledge of VFX or lighting.
Experience with procedural workflows (e.g. Substance Designer or other node-based tools).
Familiarity with shader languages such as HLSL or GLSL.
Background in 3D software such as Blender, 3ds Max, or Maya.
Experience working closely with both artists and programmers.
What we offer?
Health and Wellness
psychological support/care
private medical package
Multisport
Development
team training budget
in-office library
Our office
near Metro Stadion Narodowy and Dworzec Wschodni stations
dog-friendly
in-house gym
no dress code
car and bike parking
chill zone
video, board and arcade games
Working conditions
flexible working hours
hybrid work (3 days from office, 2 days from home + additional pool of remote days per year)
20 or 26 days of fully-paid holiday leave
international working environment
Events and more
attendance in game dev events
relocation budget for candidates from abroad
referral program
annual company events
merch/swag
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking a Public Sector Account Executive to drive the adoption of safe, frontier AI across governments in Southeast Asia, establishing and growing Anthropic's presence in this strategic region. Based in Singapore, you'll leverage your consultative sales expertise and deep understanding of public sector landscapes across ASEAN markets to grow revenue while becoming a trusted partner to government customers, helping them embed and deploy AI and uncover its full range of capabilities. Working with ministries, statutory boards, and agencies across the region, you'll navigate diverse procurement, security, and compliance environments to build long-term strategic partnerships. In collaboration with GTM, product, policy, and marketing teams, you'll help define our market entry strategy and value proposition for public sector customers across ASEAN.
Key responsibilities
Lead Anthropic's market entry and expansion across ASEAN public sector markets, building relationships with key stakeholders across ministries, statutory boards, and government agencies in Singapore and throughout the region
Own the full sales cycle for public sector opportunities across ASEAN, from initial outreach through to successful deployment, with a focus on building long-term strategic partnerships
Navigate the procurement requirements, security standards, and compliance frameworks specific to government technology adoption in each market—including GeBIZ procurement and IM8 security requirements in Singapore—and prioritise markets based on opportunity and readiness
Collaborate with policy teams to ensure alignment with national AI strategies and digital government initiatives across the region, such as Singapore's National AI Strategy and Smart Nation programme and the ASEAN Guide on AI Governance and Ethics
Design and execute sales strategies tailored to each public sector environment, meeting and exceeding revenue targets while maintaining strong relationships with procurement teams and decision-makers
Provide market intelligence and feedback to product teams to ensure our offerings meet regional public sector requirements, including data sovereignty, data residency, and localisation considerations that vary by country
Build and maintain relationships with systems integrators, in-country partners, and technology partners across ASEAN markets
Develop and document best practices for public sector engagement in each market, creating playbooks that scale our presence across the region
Serve as a leader within the broader public sector team, sharing insights and collaborating on cross-market opportunities
Minimum qualifications
12+ years of enterprise sales experience in public sector markets across ASEAN, with a proven track record of driving adoption of emerging technologies
Deep understanding of government procurement processes, security requirements, and technology adoption frameworks in Singapore (including GeBIZ and IM8), and familiarity with equivalent frameworks in other ASEAN markets
Strong track record of managing complex sales cycles and securing strategic deals in the public sector
Experience navigating multiple stakeholders across ministries and agencies in culturally diverse markets, building consensus and providing innovative solutions
Experience working with in-country partners and channel ecosystems to reach markets where direct presence is limited
Excellent communication skills and the ability to present confidently to all levels, from technical teams to senior government officials
Eligibility to handle classified government information as required
Ability to work independently while maintaining strong collaboration with global teams, with willingness to travel regularly across the region
Bachelor's degree in a related field or equivalent experience
Preferred qualifications
Experience working with agencies such as GovTech, and familiarity with national digital transformation initiatives across the region
Demonstrated ability to build and grow new market segments across multiple countries, with potential to develop into a leadership role
Strategic thinking combined with hands-on execution capabilities
Proficiency in a regional language beyond English
A passion for safe and ethical AI development, with the ability to articulate its importance in the public sector context
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Ciudad de México, Mexico
Workplace: hybrid
Location: Mexico City (Hybrid for Mexico location and remotely for others locations) |
Department: Strategy D&A Office
Company: NOVACARD
Be part of NOVACARD’s transformation into a truly data-driven fintech.
We’re looking for a Strategy & Data Governance Analyst — a key contributor bridging business strategy, financial analytics, and enterprise data management.
Your mission is to build a data-empowered decision culture: translate data into strategic insights, ensure data quality and governance, and support data-driven business planning.
📝 What You’ll Do – Responsibilities:
📈 Drive Strategic Analytics
· Analyze company performance across key fintech metrics: acquisition, activation, retention, monetization, and churn.
· Build and maintain unit-economics models to evaluate channel profitability, LTV/CAC dynamics, and payback periods.
· Identify growth drivers, operational inefficiencies, and levers for strategic improvement.
· Provide analytical support for strategic planning, quarterly targets, and investment prioritization.
🧠 Lead Data-Driven Transformation
· Design and implement a framework for data-driven decision-making across departments.
· Establish standardized KPI definitions, reporting hierarchies, and accountability chains.
· Support leadership in translating business goals into measurable data objectives.
🧩 Build Data Governance Framework
· Coordinate creation and maintenance of core governance artifacts:
· Metadata descriptions
· Enterprise Data Catalog
· Data Lineage (technical and business flow mapping)
· Business Glossary (data stewards and owners register)
· Data Quality Rules & Profiling metrics
· Data Observability & Monitoring dashboards
· Collaborate with IT, Data Engineering, and Product teams to ensure reliable and transparent data flows.
🔍 Maintain Data Quality & Trust
· Define and monitor data quality KPIs: completeness, consistency, timeliness, and accuracy.
· Investigate data anomalies and drive root-cause analysis with responsible teams.
· Build automated data quality and observability processes within DWH and reporting layers.
🧪 Run Strategic Experiments
· Design and analyze A/B and multivariate tests supporting product and business hypotheses.
· Measure incremental impact of product, pricing, and communication changes on key business metrics.
· Apply statistical rigor to evaluate significance and scalability of experimental results.
📊 Deliver Executive Insights
· Develop dashboards and reports that translate complex data into actionable recommendations for management.
· Support financial planning, forecasting, and scenario analysis with data-driven models.
· Ensure consistent alignment between operational KPIs and strategic company goals.
🤝 Cross-Functional Collaboration
· Act as an interface between Strategy, Product, Data, and Finance teams.
· Promote data stewardship culture and educate teams on proper data usage and governance principles.
· Facilitate adoption of data-governance tools and processes across the organization.
📝 Regular Tasks:
· Maintain financial and operational KPI dashboards in Power BI (or similar).
· Conduct deep-dive analyses on acquisition, retention, and monetization metrics.
· Support management in quarterly OKR reviews with analytical insights and forecasts.
· Curate metadata, lineage, and glossary entries for critical datasets.
· Track implementation of governance policies and compliance with data ownership model.
· Evaluate effectiveness of data quality monitoring tools and workflows.
· Prepare and present analytical materials for leadership and board-level reviews.
💻 Skills & Tools:
✅ SQL – advanced level for analytics and governance queries.
✅ Python – for modeling, statistical analysis, and data validation.
✅ Power BI (or similar- Tableau, Looker etc) – for data storytelling and executive reporting.
✅ Data Governance Platforms – experience with Ataccama, Collibra, Alation, OpenMetadata or etc.
✅ DWH & Integration – understanding of pipelines, data lineage, and data catalog integration (Postgres, etc.).
✅ Statistics & Experimentation – hypothesis testing, regression, causal inference, cohort analysis.
✅ Financial & Strategic Analysis – familiarity with unit economics, LTV, CAC, margin modeling.
🌟 Soft Skills:
🗣️ Strategic Communication – ability to distill analytical insights into concise strategic narratives for executives.
🧩 Systems Thinking – connects operational processes, data flows, and financial outcomes.
📋 Project Management – coordinates cross-team governance initiatives.
🔎 Critical Thinking – detects weak points in data logic and decision frameworks.
🤝 Stakeholder Leadership – builds alignment among Product, Risk, Marketing, Operations, Legal, Finance, DWH and IT.
🚀 Change Catalyst – inspires teams to adopt data-driven practices and maintain analytical discipline.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Arcadia helps healthcare and life sciences organizations deliver measurable results. We unify fragmented data across the healthcare ecosystem so payers, providers, ACOs, and life sciences companies can make confident decisions grounded in trustworthy intelligence. Our platform supports more than 200 organizations and 40 million attributed lives across value-based care, risk adjustment, population health, and life sciences programs.
Why This Role Is Important to Arcadia
Arcadia is at a growth stage where the connective tissue between ideation, execution, and executive decision-making matters enormously. This primarily manifests across two areas today: (1) Growth (Strategy, Sales, and Retention & Expansion) and (2) cross-functional Executive initiatives. This role sits at that intersection: you will partner with the Chief Commercial Officer to identify and launch new growth initiatives—whether that's a new vertical, a new go-to-market partnership, or a new solution while also engaging directly with the executive team to drive alignment on the initiatives that matter most across the company. In practice, this typically plays out as roughly 75% of your time on commercial strategy and growth initiatives, and roughly 25% partnering directly with the executive team and supporting the Chief Executive Officer.
This is a role of ownership and initiative, not execution-on-request. You will be given real latitude to define how new opportunities get approached, how cross-functional work gets organized, and how the executive team stays aligned—and you'll be trusted to run with it. You will report to the Chief Commercial Officer and partner closely with Product, Clinical, Value Enablement, Sales Engineering, Marketing, Actuary, Account Management, and the broader executive team.
What You'll Be Doing
Launch New Growth Initiatives
You will partner across the Commercial, Value Enablement, and Product teams to identify and pursue new paths to growth—whether that's a new vertical, a strategic partnership, a new product or solution go-to-market motion, or another initiative altogether—taking ownership of the work from initial concept through initial traction.
Identify and size new growth opportunities by understanding the market, our competitive position, and where Arcadia's assets and talent can be leveraged to win
Build the business case for each opportunity: market sizing, financial rationale, resourcing needs, and risks, so leadership can make a clear go or no-go decision
Partner with Thought Leadership, Value Enablement, Product, Clinical, Partnerships, and other domain SMEs as needed to shape the specifics of each initiative—what it is, who it's for, and how it comes together
Build the
GTM positioning
and competitive differentiation for each initiative, grounded in Arcadia's outcomes-first brand and validated against real buyer needs
Translate the business case into a tactical execution plan, and drive that plan forward: coordinate cross-functional workstreams, resolve dependencies, and keep the initiative moving toward real traction
Define success criteria for each initiative and track progress against commitments
Strengthen GTM Motion
New markets don't succeed in isolation—they depend on a commercial engine that's tightly coordinated. You will take initiative to close gaps and accelerate growth across the teams that make GTM work and bring visibility into that progress at the executive level.
Build and refresh competitive intelligence in target markets, synthesizing signals from win/loss data, market research, analyst commentary, and field input
Collaborate with Value Enablement and Solutions Consulting to improve discovery-to-proposal velocity, solution credibility, and RFP quality
Partner with Actuary to sharpen financial modeling, risk quantification, and ROI frameworks used in payer and risk-bearing organization deals
Facilitate cross-functional alignment meetings, manage project tracking for strategic commercial initiatives, and proactively remove blockers
Bring commercial progress, risks, and decisions needing executive input directly into board and executive committee conversations
Executive Team
Support
As Arcadia scales, the initiatives that matter most increasingly cut across teams and leaders—commercial expansion chief among them. This role gives you a direct seat in that conversation, extending the alignment work you do in Commercial to the executive team as a whole.
Drive the Executive Committee Operating Rhythm: Help shape and run the weekly executive committee meeting -- build agendas, synthesize pre-reads, capture decisions, and drive follow-through across leaders
Partner on board meeting preparation, ensuring materials reflect a coherent narrative across commercial, product, and financial priorities
Take ownership of cross-functional strategic initiatives that span multiple teams and executives, acting as the driver who keeps them moving and accountable
Proactively surface where executive-level initiatives are stalling and broker resolution before they become bigger problems
Take on special projects with the executive team as they arise, applying the same ownership and rigor used in the commercial work
What Success Looks Like
In the first 90 days, you have mapped the highest-priority growth opportunities in front of Arcadia, built relationships across Product, Clinical, Value Enablement, Marketing, and the executive team, and built the business case for at least one priority initiative.
In year one, you have taken two or more growth initiatives from concept to real traction—whether new verticals, partnerships, or products—contributed measurably to pipeline generation and competitive win rates, and become a trusted driver of alignment within the executive committee and board cadence.
What You'll Bring
Required
Seven or more years in healthcare GTM strategy, strategy consulting, or a commercial leadership role
Deep fluency in the payer or provider landscape—you can speak credibly to value-based care, population health, risk adjustment, quality and Stars
Demonstrated experience taking a growth idea from concept to traction in a B2B healthcare context—building the business case, shaping the go-to-market approach, and driving execution
Experience partnering with executives or a board on operating rhythms, including meeting preparation, cross-functional tracking, and driving follow-through on strategic commitments
Strong cross-functional collaborator who can align product, clinical, finance, sales, and executive stakeholders behind a common strategy
Comfort working in ambiguity—this role requires structuring undefined problems and building the plan, not executing a defined playbook
Excellent written and verbal communication; able to build crisp, compelling narratives for executive, board, and buyer audiences
Preferred
Experience with data and analytics platforms sold to payers, ACOs, or risk-bearing organizations
Familiarity with buyer segments beyond traditional payer and provider markets—including self-funded employers, risk-bearing entities, or adjacent healthcare services organizations
Prior experience as a chief of staff, or in a strategy-and-operations role partnering closely with a CEO or executive committee
What You'll Get
Competitive compensation and strong benefits
Employee-driven programs and initiatives for personal and professional development
Membership in the talented, energized, diverse, and purpose-driven Arcadian Community
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
This role is bonus eligible
Location: Athens
Workplace: OnSite
ROLE HIGHLIGHTS
- Title: Planner Satellite Manufacturing - MAITE
- Location: Athens, Greece
- Department: Global Manufacturing Organisation
- Reports to: Director of MAITE
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
- Please note we can only accept applications in English
WHY THIS ROLE MATTERS:
The mission of this role is to be the single planning point for the whole MAITE (Manufacturing, Assembly, Integration, Test and Execution) organisation in Greece: AIT Engineering, Production, Stock & Logistics, Procurement, Quality, and the Cleanroom & Lab. You will build and own one integrated schedule, from the master schedule down to daily work orders, that turns satellite demand into executable work across all of them.
You will work with the global planning team, which sets the master plan and component MRP, and turn it into a detailed, executable plan for the site. Unlike traditional satellite builds, LEO constellations demand industrial-scale throughput, modular design adaptability, and tight integration between production, engineering and supply chain.
Much of the value sits in the interfaces: sequencing a calibration campaign or a cleanroom intervention so it does not stop a build, holding a slot for a quality inspection, or flagging a long-lead component early enough for procurement to act.
The ideal candidate thrives in ambiguity, works comfortably across departments, and improves the planning tools and workflows they inherit where off-the-shelf solutions fall short. You are the reliable source of truth for the site plan: when the plan and the floor disagree, you know first and say so.
WHO WE ARE
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US. The company has more than 1000 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Build, maintain and optimise a single integrated schedule covering AIT Engineering, Production, Stock & Logistics, Procurement, Quality and the Cleanroom & Lab, from the master schedule down to daily work orders, against technical constraints, material availability, labour and facility capacity.
- Translate the master plan and component MRP from the global planning team into a sequenced plan for each department, agreeing dates and capacity with the department owners rather than directing their work. Hold slots for cleanroom interventions, calibration campaigns, quality inspections and rework loops so that planned work lands where it costs least, and keep those slots when priorities move.
- Run the daily and weekly planning cadence. Coordinate daily schedules with the site team leads, report actual people availability into the capacity plan, publish status, and raise deviations early and factually rather than sitting on them, then drive them to a decision.
- Feed the planning cycle. Keep plan versus actuals, milestone status and people availability current and flowing to the global planning team on cadence, so the plan above the site reflects floor reality.
- Produce and maintain the artefacts the organisation runs on: master schedule, critical path analysis, capacity plans, sprints and the visual management boards used in daily meetings.
- Integrate new product introduction and engineering changes into the plan, including prototype and qualification builds, without disrupting series production. Keep the plan and work order BOMs aligned with the current approved configuration, coordinating with Configuration Management, who own the governed baseline.
- Schedule planned downtime deliberately, including preventive maintenance, instrument calibration campaigns and cleanroom interventions, so that they land where they cost least.
- Embed quality hold points, inspection windows and rework loops into the schedule rather than absorbing them as overruns, and flag long-lead and shortage risk to Procurement early enough to act.
- Keep planning data in NetSuite, Manufacturo (MES), Jira and Smartsheet in sync with the floor: work orders released and closed on time, no phantom work in progress, no conflicting references, and material, WIP and stock status accurate enough to plan from.
- Publish and track the organisation-level planning indicators: on-time delivery, schedule adherence and cycle time. Consolidate and report the department-level measures that explain them, including material availability at kit release, inspection turnaround, equipment availability and calibration compliance. These measures remain owned by the department that produces them. Where one moves against the plan, raise it in the planning cadence with its owner and drive it to a decision.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5+ years of experience in production, industrial or operations planning in a technological environment (aerospace, defense, maritime, automotive, semiconductor, medical devices, etc.).
- Proven scheduling capability across multiple departments or product lines, building and owning a master schedule fully.
- Capacity planning across labour, equipment and facilities, with the judgement to state clearly what cannot be done as well as what can.
- Deep understanding of manufacturing processes, supply chain logistics and systems engineering, sufficient to challenge a lead time or a routing.
- Comfortable reading technical documentation: bills of materials, routings, work instructions and engineering change notices.
- Inventory management experience: tracking materials, work in progress and stock accuracy against plan.
- Ability to hold competing departmental priorities in balance and reach a decision without formal authority over the teams involved: influence and reliability over authority, and the instinct to raise a problem early rather than sit on it.
- Analytical thinking with a data-driven approach to forecasting, problem-solving and decision-making, using Excel, Power BI or similar.
- Adaptability to respond quickly to production changes, delays, or evolving technical requirements.
- Hands-on experience with ERP/MRP/MES systems and scheduling tools, including responsibility for planning master data accuracy. We use NetSuite, Manufacturo (MES), Jira and Smartsheet, which are being implemented while in use; experience with equivalent systems is fine.
- Experience producing visual management for daily operational meetings, and with project tooling such as Jira, Smartsheet or MS Project.
- Strong communication skills in English (written & spoken).
NICE TO HAVES:
- A satellite, aerospace, or another regulated, low-volume / high-complexity manufacturing setting.
- Foundational software development skills, such as Python or scripting, useful for automating planning tasks, integrating data sources, or building internal planning tools.
- Exposure to Lean or continuous improvement, S&OP cycles, or APICS/ASCM certification.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Leadership & Hiring Team Interview
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
- A job that matters in a dynamic Earth Observation environment with a scale-up approach
- An independent role with a supportive and diverse work environment
- Phone subscription with iPhone of choice
- Relocation support (flight tickets, accommodation, relocation agency support)
- Time for self-development, research, training, conferences, or certification schemes
- Inspiring and collaborative offices and silent workspaces that enable you to focus
- A wide variety of the best coffee, tea, snacks, and sweets to accompany your daily space mission
- Competitive salary contingent on your experience level, negotiated individually
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Canada; United States
Tasks summary:
Architecture Concept & Requirements
• Translate mission‑level requirements into C&DH functional and non‑functional specifications.
• Produce System Requirements, Interface Control (ICDs), and Description documents.
• Perform requirement management and maintain bidirectional traceability throughout the project lifecycle.
• Collaborate with cyber-security to embed resilience and security by design, ECU.
Design & Development
• Lead detailed design of on‑board processors, data‑buses (SpaceWire, MIL‑1553, CAN, Ethernet), memory subsystems, and I/O interfaces.
• Support software architecture: command sequencing, telemetry packetization, health‑monitoring, services, fault‑detection‑isolation‑recovery (FDIR).
• Support Satellite Reference Database development and validation
Cross‑Functional Coordination, Stakeholder & Program Interaction
• Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners.
• Work with FSW teams to define RTOS, APIs, task scheduling, real‑time operating system configuration, services usage.
• Define uplink command formatting, downlink telemetry packet structures, and ground‑segment data‑handling interfaces (mission‑control servers, data‑archiving pipelines).
• Coordinate with the TT&C/PDT engineering and Ground Segment ICDs to ensure end‑to‑end data integrity.
• Support B&P (Phase 0 & pre-phase A).
Integration & Verification (IVV)
• Develop verification plans, test matrices, and validation procedures for unit, subsystem, and spacecraft level C&DH tests.
• Execute functional tests, bus‑protocol compliance, SIL and HIL campaigns.
• Manage anomaly investigations, root‑cause analysis, and corrective‑action implementation.
Technical Leadership & Mentorship
• Mentor, guide junior engineers and interns.
• Act as technical liaison with customers, partners and external vendors
• Act as Continuous Improvement stakeholder
Configuration, Documentation & Standards Management
• Author and maintain C&DH standards (bus protocols, data‑format conventions, redundancy policies).
• Ensure all artefacts, analysis and documentations are version controlled in PLM environment.
• Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
• Support Technology Road‑Mapping & Innovation
On‑Orbit & Operations Support
• Support launch‑pre‑launch and early‑orbit checkout, validate satellite functions, HK and nominal operation
• Support and analyse on‑orbit telemetry, update filter parameters as needed.
• Support SOOH development and associated operator trainings
Required Qualifications:
• B.Sc. in Electrical Engineering, Aerospace or related field with 8+ years of C&DH engineering experience on LEO/MEO/GEO platforms.
• Deep knowledge of spacecraft data-bus standards: SpaceWire, MIL-1553, CAN-A, Ethernet, CCSDS packet telemetry/command and PUS services.
• Knowledge in processor, FPGA, firmware and embedded
• Strong understanding of aerospace system engineering fundamentals, space environment and orbit mechanics.
• Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
• Experience with Confluence and JIRA.
• Demonstrated capability to efficiently work with little supervision.
• Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
• Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: Lisbon
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Security Officer
- Location: Lisbon, Portugal
- Department: Security
- Reports to: CEO of ICEYE Portugal
- Employment type: Permanent
- Workplace model: On-site (our office is located at Av. Defensores de Chaves 4, 1000-117 Lisboa)
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
ICEYE Portugal turns sovereign intelligence from space into an operational capability built in Lisbon. This role keeps that capability secure. As ICEYE Portugal's named Local Security Officer, you are the formal interface to GNS / ANS and the CEO's trusted partner on every clearance, audit and facility question, accountable for our people, our facility and our information meeting ICEYE's global security standards and Portugal's national and NATO sovereignty requirements.
It is a hybrid role, modelled on how ICEYE runs its other international sites, and it sits at the centre of everything ICEYE Portugal does.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
Facility and physical security
- Own ICEYE Portugal's facility security programme: physical access control, secure-room build-out, visitor management, alarms, CCTV and key management.
- Drive the office's NATO Restricted readiness audit with GNS and prepare for higher classifications as the customer mission evolves.
- Run the secure handling of classified material in line with Portuguese national rules and ICEYE policy.
- Partner with the CEO, Head of People & Operations, and the local IT Site Engineer on the Class A office fit-out, specifically on secure-area readiness for clearance-restricted workflows.
Personnel security and clearances
- Coordinate national security clearance applications (GNS / ANS) for the CEO, FDEs and other cleared roles, and maintain the cleared-personnel register (levels, expirations, briefings and debriefings).
- Run security on-boarding and off-boarding for every employee and visitor: NDAs, security awareness, classified-handling training and access provisioning.
Information and cyber security
- Partner with ICEYE Oy Security leadership and HQ IT to translate the global cyber baseline (endpoint, MDM, network, identity) into local controls.
- Lead local incident-response coordination: classified leaks, lost devices, social engineering and suspicious foreign-contact reporting.
Vendor and supply-chain security
- Vet and onboard local vendors against ICEYE security standards (cleaning, IT, real estate, broker, legal, accounting).
- Run periodic security audits on key suppliers.
Programme and customer security interface
- Be the named security interface to the Portuguese Air Force, GNS / ANS, NATO and the Portuguese Space Agency on ICEYE Portugal matters.
- Support the FDEs on customer-site security questions during the SAR / SIP deployment, maintain the local security policy library, run the annual security training programme, and contribute to ICEYE's global security community of practice.
WHAT WE’RE LOOKING FOR
Must haves:
- Formal Facility Security Officer (FSO) or Security Manager experience in defence, aerospace or critical infrastructure.
- Working knowledge of physical security standards (locks, alarms, access control, CCTV, secure rooms) and information security frameworks (ISO 27001, NIST, NIS2).
- Hands-on experience running or actively supporting national clearance processes (GNS / ANS) and NATO classification frameworks (NATO RESTRICTED minimum).
- Active or recently held Portuguese national security clearance, or unambiguous eligibility to obtain one quickly.
- Excellent written and spoken English and Portuguese.
- Pragmatic, calm under pressure, comfortable with ambiguity and matrix reporting (Security, CEO).
- Basic IT literacy sufficient to coordinate with the local IT Site Engineer on secure-area technical requirements (network segmentation, air-gapped systems).
Nice to haves:
- Prior background as a non-commissioned or commissioned officer in the Portuguese Armed Forces, GNR, PSP, or SIS / SIED.
- Experience with sovereign or accredited cloud (NATO RESTRICTED, EU RESTRICTED) and export-control regimes (Wassenaar, dual-use EU 2021/821).
- Familiarity with Portugal's cyber regulator (CNCS) and NIS2 implementation.
When applying, please indicate your annual gross salary expectations.
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Melbourne, Victoria, Australia
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Driving
Capital.com
’s regulated expansion in Australia, you will embed practical, risk-based controls that keep our fast-moving business fully aligned with AFSL, ASIC and AML/CTF expectations. Acting as the operational bridge between front-line teams and regulators, you will ensure that compliance is not a hurdle but a competitive advantage for our OTC-derivatives offering.
Responsibilities:
Regulatory Advisory & Support:
Serve as a point of contact for policy, procedure and technical queries from operational teams.
Onboarding Oversight:
Review KYC/AML checks and verify wholesale-client categorisations to guarantee compliant client onboarding.
Policy Governance:
Maintain and continuously improve the Compliance Manual, policies and procedures in line with evolving ASIC and AUSTRAC requirements.
Regulatory Engagement:
Assist the Head of Compliance with preparing and respond to ASIC, AUSTRAC and external-audit requests, ensuring timely and accurate submissions.
Controls Testing & Risk Assessment:
Assist with internal audits, control testing and risk assessments, highlighting gaps and driving remediation.
Compliance Registers Management:
Maintain and monitor registers for breaches, complaints, conflicts and incidents, escalating themes to leadership.
Board & Committee Reporting:
Compile clear, data-driven reports for the Compliance Committee, TMD Committee and Capital.com Board
Requirements:
Industry Experience
: 2-4 years in compliance or regulatory roles within OTC derivatives, CFDs, FX or broader financial markets, ideally under an AFSL framework.
Regulatory Expertise
: Deep working knowledge of ASIC Regulatory Guides, the AML/CTF Act and derivative-reporting obligations, with the ability to interpret and apply them pragmatically.
Operational Know-how
: Hands-on familiarity with client-onboarding workflows, trading systems and compliance-monitoring tools; proven experience drafting policies, testing controls and producing board-level reports.
Analytical Mindset
: Detail-oriented and resilient under pressure, able to investigate issues and translate data into actionable improvements without losing pace.
Communication & Stakeholder Management
: Confident communicator who can influence internal teams and engage regulators or auditors in a high-pressure trading environment.
Education & Credentials
: Bachelor’s degree (finance, law or related) or near completion; additional compliance or AML certifications welcomed.
Growth Mindset
: Proactively identifies enhancements, champions high-quality outcomes and aligns with
Capital.com
’s culture of innovation.
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about you -because your life outside of work matters just as much as your time on the clock.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health Benefits:
We’ve got your back with a medical insurance plan. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Montreal, Canada
Role overview:
Our client is seeking a
System Engineer
to perform design, integration, verification, and operational support of
TT&C/PDT
subsystems for current and next‑generation remote sensing and communications satellites. The role will interface with spacecraft payload teams, ground‑segment developers, and mission‑operations teams to ensure reliable command delivery, high‑fidelity telemetry acquisition, and robust data handling throughout the satellite life‑cycle.
Tasks summary:
Architecture Concept & Requirements
Define TT&C/PDT functional architecture (command generation, uplink, telemetry downlink, on‑board data handling, RF front‑end).
Conduct trade‑studies for modulation schemes, coding, frequency plans, ranging and link budgets.
Produce System Requirements, Interface Control (ICDs), and Description documents.
Perform requirement management and maintain bidirectional traceability throughout the project lifecycle.
Collaborate with cyber‑security to embed resilience and security by design.
Design & Development
Lead detailed design of hardware (TT&C transceiver, RF front‑ends, antenna‑pointing) and software (command sequencer, telemetry parser, health‑monitoring).
Perform link‑budget analysis, RF simulation (e.g., STK, Matlab), and error‑budget budgeting.
Verify compliance with CCSDS, ECSS, ITU, and regulatory standards.
Support Satellite Reference Database development and validation
Cross‑Functional Coordination, Stakeholder & Program Interaction
Present technical status, risk analyses, and trade‑study results to senior management.
Negotiate and maintain ICDs and interface agreements with internal & external suppliers.
Support B&P (Phase 0 & pre-Phase A).
Integration & Verification (IVV)
Develop test plans, procedures, and verification matrices for unit, subsystem, and spacecraft‑level TT&C tests.
Execute RF link testing, BER, command latency, and telemetry integrity verification.
Manage anomaly investigation, root‑cause analysis, and corrective actions.
Technical Leadership & Mentorship
Mentor, guide junior engineers and interns.
Act as technical liaison with customers, partners and external vendors
Act as Continuous Improvement stakeholder
Contribute to client’s knowledge‑base, process enhancements, and standards.
Configuration, Documentation & Standards Management
• Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment.
Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
Support Technology Road‑Mapping & Innovation
On‑Orbit & Operations Support
Support launch‑pre‑launch and early‑orbit checkout – validate command uplink, telemetry acquisition, and on‑board software hand‑over.
Provide real‑time C&T support during nominal and contingency operations.
Maintain ground‑segment configuration (gateways, mission control servers, monitoring dashboards).
Support SOOH development and associated operator trainings.
Required Qualifications:
B.Sc. in Electrical Engineering, Aerospace or related field with 8+ years of TT&C/PDT System design experience on LEO/MEO/GEO platforms.
Strong knowledge of CCSDS TM/TC packet standards, ECSS telemetry & command protocols, PUS services and ITU frequency regulations.
Proficiency in RF link‑budget analysis, S‑band/X‑band/Ka‑band modem architecture.
Strong understanding of aerospace system engineering fundamentals, space environment and orbit mechanics.
Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
Experience with Confluence and JIRA.
Demonstrated capability to efficiently work with little supervision.
Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: Prague, Czechia
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Source and identify qualified candidates through LinkedIn, job boards, internal databases, and other relevant channels
Proactively search for candidates for IT and technical positions, including passive candidates
Review CVs and online profiles and assess candidates against the requirements of each position
Conduct initial screening conversations to understand candidates’ experience, skills, and availability
Contact candidates directly and introduce relevant career opportunities in a professional manner
Build and maintain talent pools for current and future recruitment needs
Work closely with recruiter coordinators to understand open positions, priorities, and candidate requirements
Develop targeted sourcing strategies for specialised and difficult-to-fill positions
Maintain accurate and up-to-date candidate information and activity within the ATS
Monitor the effectiveness of different sourcing channels and identify opportunities to improve results
Stay informed about relevant recruitment tools, sourcing methods, and developments in the talent market
Requirements
Previous experience in recruitment, sourcing, talent acquisition, or a similar position
Experience sourcing candidates for IT or technical roles is an advantage
Hands-on experience with LinkedIn Recruiter and other sourcing platforms
Strong communication and interpersonal skills
Professional and confident approach when contacting candidates
Excellent organisational skills and attention to detail
Ability to manage multiple positions and priorities effectively
Proactive approach with the ability to work independently
Strong team player who enjoys working collaboratively with recruiters and colleagues
Fluent English; additional European languages are an advantage
Candidates have to declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: India
About Flosum
Flosum is the only end-to-end platform purpose-built for Salesforce — trusted by Fortune 1000 enterprises, federal agencies, and high-growth organizations around the world. Our five integrated products — DevOps, Security Orchestration, CodeScan, Backup & Archive, and Data Migrator — give enterprises the confidence to accelerate delivery, simplify compliance, and scale Salesforce with precision.
Founded in Silicon Valley and proudly self-funded, Flosum operates on a single guiding principle: your success is our success. We’re not optimizing for investor optics. We move fast, build with conviction, and put our customers at the center of every decision. The result is a 4.97-star rating on the Salesforce AppExchange and a customer roster that includes Cargill, Hilton, Cushman & Wakefield, and some of the largest federal agencies in the country. We serve enterprise IT leaders, Salesforce architects, DevOps teams, compliance officers, and government agencies — anyone whose organization depends on Salesforce operating securely, efficiently, and at scale.
The Opportunity
Flosum is at an inflection point. We have multiple product lines gaining traction across enterprise and mid-market segments, four active go-to-market motions — outbound sales, inbound/marketing-led, channel/partners, and product-led growth — and a lean, high-performing team that moves with urgency. What we need now is the operating infrastructure to match our
ambition. We’re hiring a Director of Revenue Operations to be the architect of our revenue engine: the person who transforms disconnected GTM motions into a single, data-driven, capital-efficient machine. This is a builder role — not a maintainer role. You will design systems that don’t yet exist, enforce standards that currently aren’t enforced, and build the reporting infrastructure that makes every decision at Flosum smarter. This role reports directly to the CEO and is the highest-leverage operations hire we will make. You will touch every dollar of pipeline, every GTM motion, and every customer-facing team.
What You’ll Own
1. Data, Reporting & Forecasting — Your Primary Mandate
Your first 90 days are about establishing truth. Flosum runs on Salesforce, Marketo, and Gong.io. You will audit each, identify where data integrity breaks down, and rebuild the foundation:
Design and own the forecasting architecture: weighted pipeline using actual historical conversion rates, forecast categories (Commit, Best Case, Upside), and a weekly cadence that drives ±10% accuracy within two quarters
Build a standardized reporting hierarchy from the CEO’s decision-making needs down to frontline dashboards — eliminating the proliferation of reports nobody trusts Implement Salesforce data governance: mandatory stage-exit criteria, validation rules,
controlled picklists, and loss-reason capture on every Closed Lost opportunity Segment reporting and forecasting by GTM motion — PLG self-serve revenue behaves differently from enterprise outbound and must be modeled and tracked separately
Build and maintain the unit economics dashboard: CAC by motion, CAC payback period, LTV:CAC ratio, Magic Number, NRR/GRR, and S&M efficiency trends
2. Marketing Performance & Marketo Operations
You don’t run campaigns — you govern the infrastructure that makes marketing measurable and accountable:
Own the full lead lifecycle in Marketo: definitions, entry/exit criteria, and scoring model governance (with separate demographic and behavioral scores calibrated monthly against SQL conversion rates)
Own Marketo-Salesforce sync governance: field mapping audits, sync log review, and API consumption monitoring
Own multi-touch attribution: first-touch, last-touch, and influence models consistently applied across all four GTM motions
Build and enforce speed-to-lead SLAs and SAL acceptance standards; build recycle plays for disqualified leads
Monitor and report marketing funnel performance — lead volume, MQL-to-SQL conversion, channel efficiency, and marketing-sourced vs. marketing-influenced pipeline — and escalate anomalies before they show up in quarterly misses
3. Sales Process Governance
You are the steward of how Flosum’s revenue actually gets created — not a gatekeeper, but the person who builds the standards:
Design and enforce stage definitions with mandatory exit criteria; build deal desk processes for non-standard pricing and terms
Own territory design, quota allocation methodology, and annual capacity planning — including ramp rates, hiring timelines, and coverage ratio targets by segment
Run the weekly pipeline review cadence with sales leadership: stage conversion anomalies, stale deals, and forecast accuracy
Design compensation plans that drive the right behaviors across all four GTM motions — with clear rules of engagement for multi-touch deals where outbound, inbound, PLG, and partner motions converge on the same account
4. Enablement Execution Through Gong.io
At Flosum, enablement has historically been about delivery — training sessions, playbooks, messaging. You will own the other half: measurement and execution. After any messaging launch or methodology change, you will:
Create Gong AI Trackers for the specific language, frameworks, and discovery questions reps should be using — and build adoption dashboards segmented by rep, team, and region
Surface the gap between what was trained and what is actually happening on calls, and work with sales managers to close it with specific, Gong-sourced coaching examples
Use Gong deal boards for pipeline inspection: multi-threading health, next-steps coverage, competitor mentions, and conversation-based risk signals layered onto CRM data
Build the feedback loop: Enablement trains → Gong measures → RevOps reports gaps → Managers coach with specific call evidence → Enablement iterates. Without this loop, enablement is a cost center. With it, it’s a growth driver.
5. GTM Alignment Across All Four Motions
Running outbound, inbound, channel, and PLG simultaneously creates real operational complexity. You will design the systems that prevent chaos:
Build account-level ownership rules and real-time routing logic to prevent motion collisions (e.g., SDRs prospecting into accounts already working inbound MQLs, AEs working accounts with active PLG users)
Design PQL routing logic with product usage trigger thresholds, account-level checks, and comp plan rules for sales-assisted PLG conversions
Build deal registration governance and conflict resolution SLAs for the partner channel
Own separate Opportunity Record Types per motion in Salesforce with unified roll-up reporting
Run a monthly cross-functional GTM alignment meeting with sales, marketing, CS, and partner leadership — reviewing funnel health per motion and resolving ownership disputes before they fester
What This Role Is Not
We want to be honest about scope. A great RevOps leader at Flosum will push back when the role is being misused:
You will implement an intake process, maintain a visible quarterly roadmap of four to five initiatives, and force trade-off conversations when new requests arrive. You say “not now” to good ideas that aren’t the most important idea.
This is not sales operations with a rebrand. You serve the company, not any single department leader. Your loyalty is to revenue truth — even when the forecast is uncomfortable to present.
Metrics You’ll Own
Pipeline & Forecasting
Forecast accuracy (±10% target within two quarters)
Pipeline coverage by segment (3× SMB, 4× mid-market, 5× enterprise)
Pipeline velocity: (Opportunities × Deal Size × Win Rate) ÷ Cycle Length, targeting +10% improvement QoQ
Stage-to-stage conversion rates trended over time
Marketing (Marketo)
Lead-to-MQL, MQL-to-SQL, SQL-to-Opportunity, and Opportunity-to-Close rates by motion and channel
Marketing-sourced and marketing-influenced pipeline (targets: 30–50% sourced, 50–70% influenced)
Lead velocity rate (month-over-month qualified lead growth)
Speed-to-lead SLA compliance and SAL acceptance rate
Sales (Salesforce + Gong)
Win rates by segment and motion
Quota attainment distribution across the team (healthy target: 70–75% of reps at quota)
Average selling price trends and discounting rate
Sales cycle length by segment
Enablement (Gong)
Gong tracker adoption rates for key messaging and methodology by rep, team, and region
Talk-to-listen ratios and topic coverage by deal stage
Multi-threading indicators per deal stage
Unit Economics
CAC and CAC payback period by GTM motion
LTV:CAC ratio by customer segment (target ≥3:1)
Magic Number (Net New ARR × 4 ÷ prior quarter S&M spend; target >1.0)
Net Revenue Retention and Gross Revenue Retention
S&M as % of revenue (tracking toward 35% as we scale)
Requirements
What We’re Looking For
5–10+ years in Revenue Operations, Sales Operations, or GTM Operations in a B2B SaaS environment
Direct experience operating across multiple GTM motions simultaneously (outbound, inbound, channel, and/or PLG)
Hands-on Salesforce configuration experience — you can build Flows, design the data model, and implement validation rules without delegating everything to a developer
Marketo (or equivalent marketing automation) operational experience: lifecycle architecture, lead scoring, and Marketo-Salesforce sync governance
Gong.io (or equivalent conversation intelligence tool) experience: tracker creation, coaching dashboards, and deal inspection
Demonstrated experience building a forecasting methodology from scratch — not just inheriting one
Financial modeling comfort: unit economics, capacity planning, quota modeling, and comp plan design
Experience at a company with $15M–$75M in ARR; you have built things with your hands, not just directed others to build them
Strongly Preferred
Experience in the Salesforce ecosystem (ISV, SI, or AppExchange partner) — you understand our buyers, our competitive landscape, and our channel dynamics
Experience designing and governing partner/channel ops within a multi-motion GTMmodel
SQL proficiency or experience with a BI tool (Tableau, Looker, Sigma, or equivalent)
Prior experience designing and administering sales compensation plans
The Mindset We’re Hiring For
You Are a Builder
You ask “Why does this exist, and should we rebuild it?” before touching a tool. You ship minimum viable systems and iterate
relentlessly rather than designing perfect architectures that never launch.
You Are Company-First
Your loyalty is to revenue truth, not to any individual department leader. You present the forecast even when it’s uncomfortable. You push back when requests don’t serve the company’s priorities.
You Are a Systems Thinker
You see the revenue engine as an interconnected system. Changing lead scoring
You Are Cost-Conscious
You evaluate every tool, hire, and program through a unit economics lens. You resist “just thresholds ripples into pipeline coverage. Changing stage definitions changes forecast accuracy. You trace causes, not just symptoms add a tool” thinking. Flosum is self-funded and profitable — efficiency isn’t a constraint, it’s a competitive advantage.
Benefits
Build the Operating System for Flosum’s Next Phase of Growth
🏠
Remote-First
📈
B2B SaaS / ISV
🛠
Salesforce Ecosystem
What You'll Get
The authority and executive visibility to actually build — reporting directly to the CEO.
Competitive base salary + performance-based variable compensation + equity
A fully remote-first, global team that moves fast and operates with high trust
The chance to build the GTM operating infrastructure of a profitable, self-funded
Salesforce ISV with a category-leading product and enterprise customer base
Daily exposure to top leaders in Salesforce DevOps and B2B SaaS operations
What We Offer
Opportunity to shape the digital strategy at a high-growth Salesforce ISV.
Collaborative, innovative, and mission-driven culture.
Competitive compensation and benefits.
Career growth in a fast-scaling company serving global enterprises.
Extras (Benefits & Perks)
Competitive compensation, incentive structure, and company equity
Daily coaching, mentorship, and growth opportunity
Be part of a global, mission-driven team
Learn from top leaders in Salesforce DevOps and SaaS sales
Work on exciting challenges in a rapidly growing industry
Location: Dubai, United Arab Emirates
We are looking for a skilled Electrician to join our team in Dubai. The role involves installation, maintenance, testing, and commissioning of electrical systems and equipment across construction and infrastructure projects.
Key Responsibilities
Install and connect electrical power systems and equipment, including power cables, distribution boards, transformers, generators, and related components.
Perform professional installation of power and control cables, control cabinets, grounding systems, and cable/conduit routes.
Read and interpret electrical drawings, schematics, technical documentation, and wiring diagrams.
Install, connect, configure, and test new electrical equipment and systems.
Carry out testing and commissioning of electrical systems and equipment.
Perform measurements and electrical tests, including insulation resistance, phase sequence, circuit parameters, and protection device testing.
Configure and test protective relays, circuit breakers, and other electrical protection equipment.
Conduct preventive maintenance, troubleshooting, diagnostics, and repair of electrical equipment and systems.
Identify electrical faults and take corrective action to restore proper operation.
Use electrical testing and measuring equipment, including proper connection, setup, and calibration.
Work with a variety of professional electrical tools and equipment.
Follow electrical safety requirements, use appropriate PPE, and maintain safe working practices on site.
Cooperate with other technical teams and support the successful completion and handover of electrical works.
Requirements
Proven experience as an Electrician / Electrical Installer, preferably in power networks, electrical installations, or construction projects; experience in the UAE is highly desirable.
Technical education or relevant professional certification in Electrical Engineering or a related field.
Good knowledge of electrical installation, maintenance, testing, and commissioning.
Ability to read and work with electrical drawings, schematics, and technical documentation.
Practical experience with power and control cable installation, distribution boards, control cabinets, grounding systems, and electrical equipment.
Experience with electrical testing and measuring instruments.
Knowledge of electrical safety standards and safe working practices.
Ability to diagnose electrical faults and perform troubleshooting and repairs.
Experience working on large-scale construction or infrastructure projects will be an advantage.
Benefits
Competitive salary;
Official UAE employment status;
Accommodation provided by the company.
Comprehensive medical insurance coverage;
Working schedule 6 days per week from Monday to Saturday and Sunday is off.
ОфисNew York, NY; Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs; Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side
Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
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