Location: Paris, Paris, France
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About the Role
As a
Senior Operations Manager in Paris
, you'll be a senior member of the France Operations team, reporting to the General Manager, France. You'll own the day-to-day health of the market — acquiring, retaining, and driving quality among our best-in-class chauffeurs — and help evolve the local operating model as we scale beyond Paris.
This is an entrepreneurial, high-ownership role in a fast-moving environment, not a caretaker seat.
Why This Role
High-growth business.
Paris is scaling and we're actively expanding into new markets — you'll help shape how we operate as we grow.
Direct impact.
Chauffeur acquisition, supply and retention — your calls move the metrics that define the market's health.
Real ownership.
You'll build and lead the local ops team, processes, and operating rhythms yourself, not inherit someone else's.
Responsibilities
Own day-to-day operational execution: chauffeur supply growth and retention.
Evolve the local operating model, turning global strategy and standards into effective execution on the ground.
Use data to spot operational risks and opportunities, and design initiatives with clear, measurable impact.
Lead and grow Wheely Paris's operations team, building a culture of high performance and engagement.
Partner with product teams to shape feature development and improve operational tooling.
Support readiness as the market expands into new areas, launching business from scratch.
Act as a senior point of contact for chauffeurs and key external stakeholders, representing Wheely's standards.
Ensure compliance with applicable French regulations and VTC licensing requirements.
Requirements
No single background defines success here — we want analytically strong, entrepreneurial operators motivated by ownership and comfortable being accountable for outcomes in open-ended environments.
3-4+ years building, growing, or scaling something meaningful with limited structure, with the ability to move fast from analysis to execution.
Relevant backgrounds include:
scaling operations in a fast-paced tech environment (VC-backed business, scale-up, startup);
top-tier management consulting, investment banking, or VC/PE; early or founding-team experience at a consumer or marketplace startup.
Bonus points:
experience in a marketplace/platform business (on-demand, mobility, location-based);
track record building teams or operating models from scratch or through rapid expansion;
MBA or advanced degree in business, operations, analytics, or strategy.
Fluent French and English.
Based in Paris, ability to work in the office 4 days a week.
What we Offer
Office-based role in Paris (9th arrondissement)
Competitive salary
Employee stock options plan
Private medical insurance
Life and critical illness cover
Best-in-class equipment
Monthly credit towards Wheely journeys
Daily Lunch Allowance
Navigo and Veligo travel
Professional development stipend
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
• вести портфель объектов в управлении и поддерживать данные по ним в актуальном состоянии. • вносить в учётную систему все транзакции по объектам: аренда, коммуналка, общедомовые, муниципальные сборы, страховки, депозиты, обслуживание.
Location: London, United Kingdom
Workplace: fully
About InvestEngine
InvestEngine is an investment platform helping people grow their wealth the right way - simply, at low cost and for the long term. We are a fast-growing, FCA-regulated fintech with a small, agile team that values ownership, curiosity and collaboration.
About the role
We are looking for a Head of CASS Oversight to own the protection of our clients' money and assets. You will be accountable for the firm's CASS framework and its compliance with the FCA's Client Assets Sourcebook, chair the CASS Committee and report to the Board on CASS compliance. This is a hands-on, high-impact role and a key stakeholder in every CASS-related product, proposition and process change, working closely with Product, Operations, Finance and Compliance.
What you'll do
Develop and update internal policies, procedures, and controls governing the handling, segregation, and protection of client money and assets in accordance with regulatory guidelines.
Maintain comprehensive documentation to demonstrate compliance efforts.
Responsibility for ensuring the CASS framework complies with the CASS rulebook.
Oversight of daily reconciliation of client money accounts in accordance with FCA's CASS regulations, familiar with ISEM (Internal System Evaluation Method).
Supervision of client asset reconciliations, ensuring compliance with CASS regulations, and contributing to requirements for further development.
Maintain robust reconciliation procedures and enhance controls to ensure accuracy and completeness of client money and asset movements.
Oversight and management of any discrepancies or issues identified during reconciliation processes.
Collaborate with internal teams to streamline reconciliation workflows and enhance efficiency, including automation and integration with other systems where possible.
Stay updated on changes to FCA regulations and guidance related to client money and asset handling, ensuring operational compliance.
Design, document, implement, and monitor risk and control frameworks aligned with FRC standards to mitigate operational and compliance risks.
Take ownership of the oversight and ongoing monitoring of the firm's CASS-related systems and controls to ensure they are operating effectively and in full compliance with FCA CASS rules.
Regularly report to the firm's governing body on the operational effectiveness of CASS compliance systems and highlight any areas of concern or improvement.
Accurately complete and submit the Client Money and Asset Return (CMAR) to the FCA in accordance with SUP 16.14 requirements, ensuring timeliness and data integrity.
Chair the CASS Committee and attend other relevant governance committees.
Report to various governance committees and to the Board with respect to oversight and the firm's overall compliance with CASS.
Conduct regular risk assessments and control testing to identify areas for improvement and ensure the effectiveness of controls.
Provide training and guidance to staff members on client money and asset processes and risk management practices.
Serve as a subject matter expert on FCA CASS regulations and FRC risk and control standards, offering advice and guidance to internal stakeholders as required, to include input into the ICARA process (internal systems and controls to identify and manage potential material harms).
Lead the coordination and management of the firm's annual CASS audit, acting as the primary point of contact for external auditors, ensuring the timely provision of documentation, and supporting the resolution of audit queries to facilitate a smooth and efficient audit process.
Responsible for the coordination of the resolution of any audit findings accepted by the firm.
Collate data from Operations, Finance, and Compliance in respect of regulatory reporting to the FCA, HMRC and other regulatory bodies, including submitting the monthly client money and assets return (CMAR).
Complete and submit regulatory submissions such as MIF001, ISACOMM 100, CRS, FSA029, etc.
Assist with the statutory audit where necessary.
Collaborate as part of cross-functional teams to deliver initiatives aimed at business growth and operational expansion, helping the company meet its objectives and enhancing the overall market presence of InvestEngine.
Use your experience and industry knowledge to provide strategic guidance and support on key projects, driving innovation and operational excellence within the organisation.
Breach management, including reporting on breaches and supporting lines of business with remediation.
Management of the CASS Resolution Pack.
What you'll need
5+ years' CASS experience in an FCA-regulated investment firm, covering client money and custody assets.
Deep knowledge of the CASS rulebook (CASS 6 and 7), CMAR, breach reporting and the CASS Resolution Pack.
Experience leading CASS governance — committees, Board reporting and the annual CASS audit.
Experience acting as CASS stakeholder on product and process change, ideally in a fintech or platform business.
Proven experience designing and implementing risk and control frameworks aligned with FRC standards.
Strong analytical skills and attention to detail; confident challenging the business and explaining CASS risk in plain language.
Desirable: CASS-related professional qualification (e.g. CISI CASS).
What we offer
Fully remote
"Work from anywhere" scheme — up to 3 months overseas
Support for development courses and qualifications
Health insurance
Employer pension contributions
Our Hiring Process
Introductory call with our Talent team
Gamified cognitive assessment to understand how you think and problem-solve
Skills interview focused on your CASS experience
Interviews with our senior leadership team
Location: Philippines
Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected.
About the Role
Salmon is hiring a Payment Partner Settlements Officer to join the Payment Partner Settlement (PPS) Unit within Banking Operations. You will process and monitor payments, settlements, reconciliations, cash movements and transaction exceptions, making sure every entry is properly approved, accurately recorded and fully evidenced. You will work with finance, operations, payment partners, technology, risk and compliance to keep payment flows controlled and reliable.
What You’ll Do
Settlement and reconciliation operations
- Compare reports related to payment partner settlement, and validate data and entries submitted for posting.
- Monitor discrepancies and resolve unreconciled customer payments within the aging period.
- Ensure all entries have appropriate approvals under the Delegated Authority (DA).
- Follow up with internal and external stakeholders to close open items.
- Ensure Payment Partners remit customer payments within the agreed turnaround time.
Payment partner management
- Secure all required documents and complete due diligence before starting business with a Payment Partner.
- Support Payment Partner vendor evaluation, and commission and services payments.
- Coordinate immediately with Payment Partners on gaps, and hold regular meetings to maintain a smooth relationship.
Compliance and complaints
- Coordinate CTR/STR matters with Compliance.
- Handle and resolve complaints related to payment partner settlements.
- Comply with SEC, BSP, AMLC and other regulatory requirements, and help combat money laundering by ensuring required processes are in place.
Documentation and evidence
- Maintain reconciliation evidence, status trackers, approvals, exception logs and case notes for auditability.
- Document processes with the PPS Unit Head, and review and update them on time.
- Organize team files (soft and hard copy) in line with the record retention policy, and keep the team audit-ready.
End-to-end process ownership
- Ensure maker-checker and segregation of duties are in place.
- Monitor completion of team tasks within the agreed turnaround time.
- Promptly identify and escalate issues, and propose resolutions to your supervisor.
- Identify process and system improvements with controls in place, and participate in UAT/UVT for changes that affect the team.
Team operations
- Act as maker within your delegated authority.
- Act as reliever for team members on leave, and across Back Office as needed, without compromising segregation of duties or controls.
- Take part in cross-functional assignments within Back Office.
Cross-team collaboration
- Work closely with the PPS Unit Head, Banking Operations colleagues and Salmon stakeholders in support of the Bank’s business model and strategic direction.
- Partner with finance, operations, technology, risk and compliance to keep payment flows controlled.
What We’re Looking For
- Bachelor’s degree in Business Administration, Finance, Accountancy or a related field
- 2-3 years of experience in banking operations, settlements, reconciliation, payments or a related control function (experience in a BSP-supervised institution, especially digital banking, is an advantage)
- Working knowledge of payment settlement and reconciliation processes, or the ability to be trained in them
- Strong attention to detail and a control mindset, including awareness of approval and delegated authority requirements
- Strong documentation and written communication skills
- Strong coordination and follow-through skills
- Awareness of AML, BSP and other regulatory requirements
- Ability to meet the Bank’s fit and proper standards, including pre-employment screening
Location: All France (remote); Paris
Workplace: Remote
Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?
Are you looking for a work environment that values trust, proactivity, and autonomy?
Then Pennylane is the right place for you !
Our vision
We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).
We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.
About us
Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)
In 5 years of existence, we’ve managed to :
💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...
👨👩👧👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm.
🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe
🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Already more than 1 300,000 small and medium-sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France!
ROLE CONTEXT
Pennylane currently serves around 50,000 business accounts through a BaaS model and distributes short-term financing to a subset of those customers through specialised financing partners. As Financial Services becomes a larger part of Pennylane's strategy, we are applying for Établissement de paiement and Société de financement licences.
Our ambition is to start onboarding new customers under our own licensed entity by early 2027 and to scale our own financing activity. We will outsource part of the technology stack—including the origination platform, disbursement and repayment orchestration, and the collections engine. Your focus will be on applying the credit policy, running controls and turning that policy into day-to-day operations, in close collaboration with our Product and Business teams.
As Credit Operations Lead, you will build and launch the first-line credit operations function for Pennylane’s own-book financing activity. Reporting to the Managing Director, you will translate Risk’s credit policy into executable decisions, controlled workflows and auditable outcomes.
You will initially remain hands-on across origination, manual reviews, exception handling and portfolio monitoring. As volumes grow, you will scale the operating model, tooling and team in close collaboration with Risk, Product and our financing partner.
This is a high-autonomy, greenfield role at the heart of Pennylane’s future licensed operations.
RESPONSIBILITIES
- Own the end-to-end execution of credit origination, including manual reviews, decisions within the delegated first-line mandate, exception handling and escalation to Risk. Ensure that outcomes meet agreed SLAs and are supported by a complete audit trail.
- Build the credit operating model, including procedures, decision trees, delegated authorities, first-line controls, operational KPIs and escalation paths.
- Own first-line operational monitoring of the active book, including repayment incidents, early-warning signals and the follow-up actions required by the credit policy.
- Build the operational relationship with the financing partner, with clear responsibilities, service levels and escalation processes for servicing, disbursement and collection incidents.
- Provide Risk with structured feedback on policy effectiveness, operational impact and emerging portfolio signals. Risk remains accountable for risk appetite, policy approval and independent oversight.
- Partner with Product, Tech, Risk and Data to design origination workflows, analyst tools and scoring processes, translate operational needs into product requirements, and determine what to automate or retain for human review.
- Remain hands-on during the launch phase, then recruit and lead the first credit analysts as volumes grow, establishing clear quality standards and a culture of rigour, accountability and customer clarity.
FIRST 6–12 MONTHS
- Before the first own-book exposure, deliver an approved end-to-end operating model covering procedures, decision trees, delegated authorities, evidence requirements and escalation paths to Risk.
- Ensure that the origination workflow is operationally ready for launch by testing the main decision paths and failure scenarios with Product and Tech.
- Establish the initial management framework, including SLAs, quality controls, operational KPIs, portfolio-monitoring indicators and reporting to the second-line Risk function.
- Ensure that every credit decision can be reconstructed from the underlying data, evidence, applicable policy and recorded approvals.
- Define the initial capacity model, team coverage and hiring plan based on expected volumes, handling times and observed performance.
- By go-live, have trained operational coverage, named escalation owners and documented procedures for manual reviews, exceptions and partner incidents.
WHAT WE’RE LOOKING FOR
- Significant experience in credit or underwriting operations within a regulated financial-services environment, including manual reviews, delegated decisions, exceptions and audit trails.
- Experience managing operational quality, SLAs and capacity, with direct team leadership or a strong player-coach track record.
- Strong understanding of first-line credit operations and the respective responsibilities of Operations and Risk.
- Experience collaborating with Product or Tech teams on workflows, tooling and automation.
- Ability to use operational and portfolio indicators to identify early-warning signals, manage performance and plan capacity.
- Sound judgement on what to automate, what requires human review and when a case should be escalated.
- Ability to make structured, well-documented decisions and communicate them clearly to customers, partners and internal stakeholders.
- Experience with SME financing products, such as invoice financing or short-term working-capital facilities, would be a strong advantage.
LANGUAGES, PRESENCE AND LOCATION
- Fluent French and English are mandatory.
- Based in France, with a strong preference for Paris.
- Regular on-site presence in Paris is expected. Partial remote is possible. This is not a fully remote role.
WHY JOIN
- Build the first-line credit operations function for Pennylane’s future société de financement from the ground up.
- Shape the operating model, tooling and team before the own-book financing activity reaches scale.
- Take ownership of a critical function with a direct impact on go-live readiness, customer experience and responsible growth.
- Work closely with Risk, Product, Tech and our financing partner on a strategic company project.
- Join a high-autonomy role with compensation that includes equity and reflects the level of responsibility.
RECRUITMENT PROCESS
1. Interview with Simon (30-45 min), Senior Recruiter
2. Interview with Maxime (1h), General Manager
3. Case Study with Laurent and Hippolyte (1h)
4. Last round with Stanislas and Felix (45 min)
What do we do to make your work life easier
🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane
💵 You’ll have a competitive compensation package
📈 You'll get company shares to enjoy a piece of the success story you're building with us
🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
💻 You’ll get the latest Apple equipment
🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.
If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)
We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.
Who are we looking for ?
To thrive at Pennylane, you need :
-To speak English (level is assessed and appreciated according to the department you’re applying to)
-To be energized by an ever-shifting work environment
-To be highly collaborative (within your team or other stakeholders)
-Sufficiently experienced to prioritize business-led actions on your day to day activity
We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria.
If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.
Important information for candidates
Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges.
Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages).
Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com
We will never ask you for payment or financial information
(bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately.
We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.
We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Yerevan, Armenia
We are looking for People Ops/ Facilties Manager at Sperasoft. This role involves managing studio operations personnel, tracking related budgets, and ensuring synchronization with other studio support functions to enhance efficiency and employee satisfaction.
Requirements
Overseeing and ensuring uninterrupted, smooth, safe and secure operations of the studio facilities (AC and ventilation, cleaning, power supply, fire safety systems, front desk and office supplies), allowing the studio personnel to perform efficiently and seamlessly;
Efficiently managing the studio operations personnel and tracking related budgets;
Synchronization with other studio support functions to ensure the efficiency of the studio operations approaches and with focus to employees value;
Establishing feedback loop with the studio leadership and the studio teams on the quality of the studio operations;
Managing the studio space rent, renovation and expansion topics;
Overseeing and managing travel support for the studio according to company policies and standards;
Efficient studio operations and facilities vendor management;
Proactive contribution to the creation of new systems, tools and approaches to improve efficiency of the studio operations;
Experience at an International company
Fluent Armenian, Advanced English, Advanced Russian languages;
Work format: office.
Benefits
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Location: San Francisco
San Francisco (onsite) · 20 hrs/week · $25-50/hour
We’re running a research study in our SF office and need someone to manage the day to day operations behind it. It is one of the best opportunities to get hands-on experience at frontier of physical AI/robotics. You will work directly with our research ends and cofounders and own a core part of this project.
what you will do:
- Source and schedule 1000s of unique data collectors
- Keep track of diversity distribution and manage data quality
- Write and enforce the SOPs that keep sessions consistent
- Set up capture environments and track which scenes are done
Who you are:
- In school or graduated, either works (pref. Sophomore - recent grad)
- Preferably someone good with people, extremely creative (non-technical is fine)
- Available for 1–6 months. We’re flexible on the exact length.
Location: Strava London
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THE ROLE
The Strava for Business team partners with the world's leading brands and agencies to inspire active communities and connect with athletes in meaningful ways. Our sponsorship solutions offer an innovative alternative to traditional advertising — rooted in motivation, community, and real-world impact.
We're growing fast and quote-to-cash rigor is the foundation of that growth. Today, the individual stages of our commercial process have clear owners across Sales, Creative Solutions, Partner Marketing Science, Legal, Product and Finance. The gap is in how those stages work together end to end.
This role sits within GTM Strategy & Operations, reporting into the Global Lead of the function.
This is a high-impact, high-autonomy role. You'll work at the intersection of all teams that are involved in our quote-to-cash process. This is a role for someone who excels in taking complex go-to-market problems, redesign the underlying process and drive change across teams, systems and ways of working.
We follow a flexible hybrid model that translates to more than half of your time on-site in our London, UK office — three days per week.
WHAT YOU'LL DO
• Own and improve quote-to-cash. Map the end-to-end commercial journey, identify bottlenecks and redesign processes so deals move cleanly from opportunity through delivery and revenue recognition.
• Lead cross-functional quote-to-cash transformation. Work across Sales, Partner Marketing Science, Creative solutions, Legal, Finance, IT and Product to solve problems that sit between functions and drive improvements through to completion.
• Integrate new products and capabilities. Make sure new propositions can be quoted, contracted, delivered, reported, invoiced and recognised cleanly before they scale.
• Improve business systems and handoffs. Design better workflows across the commercial stack, including HubSpot, Ironclad, delivery tooling, billing and revenue systems. Ensure data, ownership and approvals move cleanly between them.
• Build operational visibility. Establish the KPIs, reporting and escalation mechanisms needed to understand where the commercial engine is working - and where it is not.
• Own the transformation roadmap. Help make the operating model real by ensuring global design is informed by regional and XFN teams needs and can be deployed effectively.
WHAT YOU’LL BRING TO THE TEAM
• Minimum 5+ years of relevant experience in quote-to-cash, revenue productivity, commercial learning, go-to-market enablement, strategy and operations, product operations, program management or a closely related field.
• Hands-on experience running or redesigning quote-to-cash, covering at least two of quoting, contracting, order management, billing and revenue recognition handoffs, and working directly with Legal and Finance.
• A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment.
• Comfort operating in a builder environment — you're not inheriting a playbook; you're helping create it. You thrive with autonomy, move quickly through ambiguity, and are energised by building from zero.
• Ability to map complex processes, identify root causes and design simpler, scalable operating models.
• Strong communication, stakeholder management, and storytelling skills, with comfort presenting recommendations and direction to stakeholders.
• Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
• A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency.
• Demonstrated ability to operate at the intersection of Sales, Product, Legal, Finance, and regional teams, with strong influence in a matrixed environment.
IDEALLY, YOU'LL ALSO BRING
• Experience in adtech, media, advertising platforms or digital partnerships, with an understanding of the operational complexity behind deal delivery, measurement, creative operations, contracting and revenue recognition.
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot), Asana, Ironclad.
WHAT SUCCESS LOOKS LIKE
• The end-to-end commercial process is documented and ownership is clear.
• The biggest quote-to-cash bottlenecks have been identified and materially removed.
• Critical handoffs between teams and systems are more reliable and measurable.
• New products can enter the commercial process without bespoke workarounds.
• Leadership has a clear view of operational health and where intervention is needed.
• GTM operations are built ahead of the business's growth rather than catching up with it.
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vQaL4k0r5qTzPPaz8ijiQE4zKfTUTfKaT9T5SGrNryOI6myGi7L5PtJs6l5iUF5hmVzFpJl0k6cLxWF/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Infrastructure team is seeking a Data Center Energy Lead to secure power capacity and accelerate energy delivery for our rapidly expanding AI compute footprint. You'll work at the intersection of energy markets, utility operations, and AI infrastructure needs, leading multi-hundred megawatt procurement efforts and building strategic relationships with utilities, grid operators, and regulators across multiple jurisdictions. This role is essential to ensuring Anthropic can scale compute capacity efficiently while navigating complex energy market dynamics and regulatory environments to achieve the speed and scale required for frontier AI development.
Responsibilities:
Lead energy procurement and markets strategy to secure multi-hundred megawatt power capacity for AI infrastructure, structuring utility partnerships and commercial agreements that prioritize speed-to-energization and scale
Own utility and regulatory stakeholder management across multiple jurisdictions, building strategic relationships with ISOs, transmission operators, and utilities to accelerate interconnection timelines and unlock constrained capacity
Drive energy markets and policy strategy for AI compute facilities, monitoring regulatory developments and engaging policymakers to address grid capacity challenges and expedite approval processes for critical infrastructure
Partner with engineering and delivery teams to translate energy market dynamics and utility constraints into actionable capacity acceleration strategies that align procurement schedules with aggressive project timelines
Develop deep market intelligence on regional power availability, transmission constraints, and interconnection queue dynamics to inform site selection and deployment strategy
Structure innovative commercial frameworks and partnership models that enable faster power delivery and mitigate grid capacity risks across Anthropic's datacenter portfolio
You may be a good fit if you:
Have 15+ years of experience in energy procurement, utility development, or power markets for large-scale infrastructure projects
Have deep expertise in wholesale power markets, utility interconnection processes, and transmission system planning
Have experience securing 100+ MW of power capacity and navigating complex utility service agreements or power purchase agreements or other offtake agreement structures
Are proficient in analyzing energy market dynamics, regulatory frameworks, and grid constraints to inform strategic decision-making
Have strong stakeholder management skills and experience building relationships with utilities, ISOs/RTOs, regulators, policymakers and critical equipment vendors.
Have excellent communication skills and can translate complex grid and regulatory dynamics into actionable business strategies for technical and non-technical audiences
Strong candidates may also have some of the following:
Past experience with energy procurement specifically for datacenters, high-performance computing, or AI/ML infrastructure
Familiarity with hyperscale infrastructure requirements and the unique power demands of large-scale AI training and inference workloads
Experience with regulatory affairs, energy policy advocacy, or engagement with state/federal energy commissions (FERC, state PUCs)
Background in transmission planning, interconnection study processes, or grid capacity analysis
Understanding of emerging grid technologies (energy storage, demand response, distributed energy resources) and how they can accelerate capacity delivery
Track record of structuring creative solutions to overcome grid constraints and compressed timelines in competitive power markets
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Workplace: Remote
Head of Operations
Tellos
Tellos is rebuilding how autism care is delivered.
We help BCBAs run independent, high-quality practices — without getting buried in operations. Families get care faster. Providers earn more and burn out less.
We are growing fast. Demand is real.
Operations is now the constraint.
This role exists to remove that constraint.
Your job is simple to describe and hard to execute:
Make it easy for families to start therapy.
Make it easy for providers to deliver therapy.
Make it easy for Tellos to scale without breaking.
You will own the operating system of the company — from first referral to first therapy hour — and turn a complex, human-heavy service into something fast, reliable, and repeatable.
⸻
What You’ll Own
End-to-end service operations
You own the full chain:
Referral → intake → assessment → authorization → staffing → scheduling → therapy start.
Where things slow down, break, or silently fail — you fix them permanently.
You will design workflows for credentialing, authorizations, and RCM that can scale across states.
You will create visibility into where revenue is created, delayed, or lost operationally.
If kids wait too long for therapy, providers struggle to fill schedules, or hours don’t convert into revenue — you will treat that as a solvable system problem.
You are both the stabilizer and the accelerator.
⸻
Build systems, not heroics
Turn tribal knowledge into clear processes.
Replace chat-driven execution with structured operating rhythms.
Build SOPs that new hires can run without constant supervision.
Your goal is not to be the person who saves the day.
Your goal is to design a system where fewer days need saving.
⸻
Own the operational scorecard
You will define and drive the metrics that actually determine company health:
• Time-to-treatment
• Provider utilization
• Funnel conversion and drop-off
• Authorization velocity
• Cancellation and denial patterns
You won’t just report numbers.
You will explain why they move — and what we do next.
⸻
Drive cross-functional execution
You will work daily with clinical, recruiting, product, finance, and growth.
You will:
• Make intake-to-treatment timelines predictable
• Reduce churn caused by operational friction
• Partner with Product to automate manual workflows
• Design operating models that support expansion from a handful of states to nationwide scale
If something is “everyone’s responsibility,” it becomes yours.
⸻
Shape product through operational reality
Tellos is a software-enabled services platform.
You will identify where software can replace coordination work, reduce rework, and improve data integrity.
Product builds the tools.
You ensure those tools actually work in real operations.
⸻
Build and lead the operations team
You will lead intake, support, recruiting coordination, and operational program management.
You will set the cadence, raise the bar, and develop future operators.
We are not building task-doers.
We are building owners.
⸻
What success looks like
Within 3-6 months:
• Families start therapy significantly faster
• Providers feel supported instead of blocked
• Leadership spends less time firefighting
• Expansion into new states becomes operationally predictable
• The company grows without proportional chaos
⸻
Who this role is for
You may be a strong fit if you:
• Have scaled complex service or marketplace operations
• Are highly analytical but deeply execution-oriented
• Can create clarity in ambiguous, fast-moving environments
• Care about operational quality, not just strategy decks
• Hold people accountable while building trust
Healthcare or ABA experience helps.
Operational judgment matters more.
⸻
Why Tellos
Tellos is mission-driven, self-funded, profitable, and operator-led.
You will work directly with the CEO and leadership team to shape how this company scales.
This is not a maintenance role.
It is a build-the-machine role.
If you want to design the operating backbone of a category-defining healthcare company, this is that opportunity.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About The Role
We are seeking a Senior Director, Enterprise Operations to drive a step-function improvement in Lyra’s internal operating leverage and effectiveness. Reporting to the Chief Clinical Operations Officer and working in close partnership with the Chief Information Officer, you will build and execute an enterprise-wide strategy aimed to transform our operating cadence, optimize operational efficiency, and embed AI-driven workflows across all core business functions.
What You’ll Do:
Define Lyra’s multi-year enterprise transformation strategy, prioritizing high-impact initiatives that transform Lyra’s pace of delivery and optimize our internal operations
Drive forward Lyra’s enterprise transformation roadmap, taking cross-functional projects from concept to measurable operational outcome
Establish transformation KPIs (e.g., productivity lift, cost-to-serve reduction, throughput velocity) and track realized ROI against Finance benchmarks
Proactively identify key blockers towards success and identify investments required to accelerate impact
Lead a cross-functional team of strategic operators to drive forward operational transformation projects and partner closely with our dedicated technical teams to bring the technical initiatives to life
Enable a high-performing work culture oriented towards ongoing operational excellence and AI fluency
Requirements:
Leadership Experience:
15+ years of overall business experience, including 8+ years leading large-scale operational or digital transformations at growth-stage or enterprise tech companies
Organizational and Process Redesign:
Proven experience identifying key blockers to organizational effectiveness, scoping out potential paths forward, building alignment on the solution, and executing
AI & Tech Capabilities:
Proven track record deploying enterprise AI solutions, automation workflows, and/or advanced analytics to drive operating leverage
Financial & Analytical Rigor:
Deep expertise in financial modeling, business case development, and tracking post-implementation ROI alongside Finance
Change Management:
Demonstrated success leading cross-functional teams through complex organizational and workflow shifts.
Leadership Approach:
Strategic executor who thrives in fast-paced, high-growth, and ambiguous environments and is an effective communicator across organizations
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Senior Director, Enterprise Operations, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $211,000 to $265,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K retirement benefits
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: India - Remote
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Role:
Strategy and Operations Associate
Location:
Remote
Employment Type:
Full-time
Experience Level:
Associate-level; 3+ years preferred
Work Model:
Fully remote, five-day workweek, with flexible working hours.
As a Strategy and Operations Associate, you will support initiatives that drive strategic and operational excellence across Turing.
You will gain hands-on experience with high-impact projects, cross-functional collaboration, data analysis, process improvement, and exposure to senior leaders. This is an opportunity to build a strong foundation in strategy and operations while making a meaningful contribution from day one.
As a Strategy and Operations Associate, You Will
Support Strategic Initiatives
Assist with research, analysis, planning, and execution across one or more strategic initiatives.
Analyze Data and Performance
Conduct detailed data analysis, identify trends, track performance metrics, and develop insights that inform decision-making.
Drive Project Execution
Create project plans, define success metrics, monitor milestones, and help teams stay aligned on priorities and outcomes.
Improve Processes
Identify challenges, help develop solutions, and contribute to process improvements across the organization.
Communicate Progress
Prepare reports, presentations, and dashboards that clearly communicate progress, insights, and outcomes to leadership.
The Opportunity
Learn at high speed:
Work closely with experienced leaders and gain exposure to strategy, operations, data, product, engineering, and go-to-market functions.
Create structure from ambiguity:
Help turn complex questions and evolving priorities into clear analysis, plans, and actions.
Work across the company:
Collaborate with GTM, product, engineering, and data science teams to move important initiatives forward.
Make an impact early:
Take ownership of meaningful work and contribute to Turing’s growth from day one.
Our Strategy and Operations Associates Typically Have
Strong problem-solving skills:
The ability to break down complex challenges, bring structure to ambiguity, and develop practical solutions.
Data-driven judgment:
The ability to analyze data, uncover trends, and inform decisions without becoming stuck in analysis.
Clear communication:
Strong written and verbal communication skills and the ability to work effectively with diverse stakeholders.
Cross-functional collaboration:
The ability to build relationships, work across teams, and align stakeholders around shared goals.
Bias for action:
Initiative, organization, and the ability to move work forward in a dynamic, fast-paced environment.
Top-Tier Candidates Will Have
Three or more years of experience in strategy, operations, analytics, or a related role at a high-growth startup or consulting firm.
Familiarity with project management, business operations, or analytical work.
Strong proficiency in Excel or Google Sheets.
A strong academic background or demonstrated excellence in a relevant field.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Ответственность за весь материальный поток: планирование потребности, S&OP, закупки, снабжение производства, управление запасами, склады, транспорт и исполнение клиентского заказа.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Role
As a Manager, Compliance in the Merchant Experience S&O team, you will have end-to-end responsibility for defining partner-related policies and both internal and external processes related to compliance and regulatory requirements, ensuring these are implemented as intended across commercial functions. You will lead the thinking on how we can ensure our policies and processes are delivering a positive experience for partners whilst also being delivered at the lowest possible cost-to-serve, whilst driving compliance. You will define the relevant end-to-end processes, work with functions across teams to ensure individual steps are being followed, and support the “go-to-market” with internal and external stakeholders for all changes and improvements that you make to improve the processes.
Reporting to the Director, Merchant Experience S&O, you will be part of a wider team of process experts with particular functional specialisms across the Partner's lifecycle.
Hybrid - 3 days from our London HQ.
What you’ll do
Design and own compliance processes:
Map and document every compliance-related process end to end, with clear responsibilities and hand-offs between teams. Set the success metrics that show whether each process is working for partners and running efficiently.
Drive performance:
Monitor how partner-facing processes are performing, dig into the data to spot opportunities, and build an improvement roadmap for each process with clear measures of impact.
Lead change:
Manage policy and process changes from start to finish using our go-to-market playbook. You’ll work with the GTM Content and Commercial Incentives, Learning & Development teams to make sure communications and training are fit for purpose, lead change with frontline commercial teams, and review post-launch results to course-correct quickly.
Reduce risk and leakage:
Cut revenue lost to partner suspensions for compliance reasons, build processes that keep us aligned with new and existing legislation, and keep policies up to date with where the business is today.
Keep partners informed:
Maintain clear, current partner-facing documentation and communications on how our processes and sign-up policies work.
About you
You’re a strong project and change manager who is comfortable juggling several complex projects across markets and functions. You also bring:
Process design skills:
You can map end-to-end processes, spot inefficiencies, propose solutions and build the case for change.
Strategic problem-solving:
You frame complex issues clearly, weigh trade-offs, recommend solutions and anticipate risks.
Influence and communication:
You simplify complex ideas, listen well, present with confidence and collaborate across teams.
Team spirit:
You work well cross-functionally, resolve misalignment between teams, build community and enjoy coaching more junior colleagues.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Москва
Workplace: В офисе
О компании
В Группу управления клиентскими рисками Центра управления процессами клиентского сервиса ищем менеджера по дебиторской задолженности.
Обязанности
управлять проектами по взысканию: разрабатывать и внедрять стратегии и тактики работы с просроченной дебиторской задолженностью B2B-клиентов, координировать межфункциональные команды (юристы, финансисты, продажи и пр.) для достижения плановых показателей по снижению просрочки;
проводить аналитику и контроль: детальный анализ структуры и динамики дебиторской задолженности, выявлять зоны риска и точки роста, готовить регулярную отчетность для руководства по ключевым метрикам (% просрочки, эффективность взыскания);
оптимизировать процессы: разрабатывать и внедрять регламенты и стандарты работы с дебиторской задолженностью, автоматизировать процессы мониторинга и взыскания, искать пути повышения эффективности и сокращения платежного цикла.
взаимодействовать с клиентами: участвовать в переговорах с крупными корпоративными клиентами по вопросам реструктуризации задолженности и урегулирования спорных ситуаций, сохраняя баланс между интересами компании и партнерскими отношениями;
управлять рисками: оценивать кредитные риски при заключении новых контрактов, участвовать в разработке кредитной политики для B2B-сегмента.
Требования
опыт работы в роли менеджера проектов или на аналогичной позиции от 2-х лет, желательно в сфере финансов, банковского дела, телекоммуникаций или крупных B2B-компаниях;
опыт реализации проектов, связанных с управлением дебиторской задолженностью, взысканием или кредитным контролем;
высокий уровень знания Excel (сводные таблицы, сложные формулы), умеете работать с большими массивами данных;
понимание принципов финансового анализа и умение читать финансовую отчетность;
развитые навыки ведения переговоров, умеете аргументировать свою позицию и находить компромиссы, уметь управлять несколькими проектами одновременно, работать в режиме многозадачности и соблюдать дедлайны.
Условия
ДМС с первого месяца работы, включая стоматологию. А еще оплачиваем 50% стоимости полиса ДМС для родственников;
страхование от несчастных случаев с 1 месяца работы. Материальная помощь в сложных жизненных ситуациях;
прием врачей общей практики и массаж в офисе. Консультация психологов и программа поддержки сотрудников;
отпуск 28 календарных дней + 3 дня за ненормированный рабочий день;
компенсация расходов на выбор сотрудника, например, на спорт, ипотеку или питание. Специальные предложения от партнеров и скидки от продуктов экосистемы МТС;
мобильная связь за счет компании и льготные тарифы для близких
подписка на онлайн-кинотеатр KION, сервис МТС Музыка, книжный сервис Строки от МТС, безлимитные мессенджеры и соцсети;
собственный корпоративный университет, онлайн-библиотека и оплачиваемое внешнее обучения для карьерного развития.
Location: Пермь
Workplace: В офисе
Обязанности
Организация работы магазина, составление графиков смен;
Выполнение планов продаж магазина;
Формирование и развитие команды магазина;
Анализ результатов работы магазина и сотрудников;
Контроль выполнения стандартов обслуживания клиентов;
Формирование отчетности, документооборот
Требования
Специалиста с опытом работы в аналогичной должности или в должности старшего продавца от 6 месяцев;
Того, кто имеет высокие управленческие и коммуникативные навыки, может найти подход к любому человеку, готов развивать команду, делиться опытом и знаниями.
Условия
Оформление по Трудовому кодексу с первого дня (стабильная заработная плата, оплачиваемый отпуск, социальные гарантии, ДМС);
Фиксированный оклад + ежемесячная премия по результатам работы;
График работы 5/2 с плавающими выходными;
Работа рядом с домом или местом учёбы;
Обучение по нужным для работы направлениям;
Скидки на связь и продукты МТС;
Возможность профессионального и карьерного роста;
Корпоративные мероприятия, награждения лучших
Location: Березники
Workplace: В офисе
Обязанности
Организация работы магазина, составление графиков смен;
Выполнение планов продаж магазина;
Формирование и развитие команды магазина;
Анализ результатов работы магазина и сотрудников;
Контроль выполнения стандартов обслуживания клиентов;
Формирование отчетности, документооборот
Требования
Специалиста с опытом работы в аналогичной должности или в должности старшего продавца от 6 месяцев;
Того, кто имеет высокие управленческие и коммуникативные навыки, может найти подход к любому человеку, готов развивать команду, делиться опытом и знаниями.
Условия
Оформление по Трудовому кодексу с первого дня (стабильная заработная плата, оплачиваемый отпуск, социальные гарантии, ДМС);
Фиксированный оклад + ежемесячная премия по результатам работы;
График работы 5/2 с плавающими выходными;
Работа рядом с домом или местом учёбы;
Обучение по нужным для работы направлениям;
Скидки на связь и продукты МТС;
Возможность профессионального и карьерного роста;
Корпоративные мероприятия, награждения лучших
Березники
headLondon, United Kingdom
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоleadAll France (remote); Paris; Regular on-site presence in Paris is expected; 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
ГибридseniorStrava London
УдалённоleadRemote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
УдалённоheadГеография найма не уточнена
УдалённоseniorUnited States
India - Remote; For applicants from the European Union, please review
London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief