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Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Come join the Hierarchy Squad to build and optimize a set of tier 1 services that are at the core of ClickUp’s all-in-one productivity platform! Hierarchy owns the ClickUp filesystem that is at foundation of everything we build. We are searching for passionate engineers with exceptional critical thinking skills and technical prowess to help maintain, develop and scale high throughput services to support the company through accelerated growth. The ideal candidate will find the idea of architecting distributed systems that are reliable and highly performant exciting, has a knack for debugging and writing complex code and is excited by the challenge of building and maintaining a platform that every team in the company integrates with. Our key technologies include Typescript, Postgres, Kafka, NestJS running on Amazon Web Services. If this sounds interesting to you, we'd love to have you join our team!   Responsibilities:   - Develop and maintain robust, scalable backend systems using Node.js (Express and NestJS). - Collaborate with engineers, designers, and product managers to drive projects forward. - Tune and optimize database queries for maximum efficiency and performance. - Optimize and improve existing code for better performance and user experience. - Troubleshoot and debug issues, ensuring smooth operations. - Share your knowledge and expertise to foster a culture of learning and growth.   Requirements:   - 8+ years of professional experience building backend services for SaaS products. - Proven track record of building and scaling backend systems. - Expertise in relational database query optimizations (prefer PostgreSQL). - Extensive background working with databases (SQL and NoSQL) and data modeling. - Strong understanding of RESTful API design and implementation. - Experience with agile development methodologies (Scrum, Kanban, etc.). - Familiarity with version control systems like Git. - Excellent problem-solving skills and a passion for tackling challenges. - Strong communication skills, as collaboration is key to our success. - Experience with microservices architecture and containerization (Docker, Kubernetes).   Preferred Qualifications:   - Familiarity with frontend technologies (Angular, React, Vue). - Professional experience with NodeJs, Express, and NestJS   What We Offer:   - Competitive salary and benefits package. - Remote work options. - A supportive, dynamic, and fast-paced work environment. - The opportunity to make a meaningful impact on a rapidly growing company. - Opportunities for personal and professional growth.   #LI-REMOTE Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: Remote - Spain Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Strategic Account Executive (German Speaking). About the job This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on DACH. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and revenue growth, as well as sourcing net new opportunities within a set of accounts. Responsibilities In this role, you’ll: Servicing the fastest growing customers in the region. Growing our revenue and share of wallet within your key account list. Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software. Maintaining the highest levels of customer satisfaction. Create pricing proposals, negotiating terms and managing the contract process. Selling solutions to a technical and business audience. Building trust and mutual respect with technical customers and peers. Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. Balancing challenging priorities and handling multiple projects/deals at the same time. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base. History of working with accounts ranging from large multinational enterprise customers to Digital Natives. Demonstrated success by achieving quota on a consistent basis. Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base. A solid understanding of financial reporting within a direct customer base - Revenue tracking German language proficiency Desired: Ideally, you also have experience selling both to a business and technical audience. Experience and understanding of working in the communications market is preferable.  Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification.  Or have prior experience in a traditional telecommunications environment/business. Curious networker Strong emotional intelligence Location The position will be based in Spain. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25%  travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: South Africa; Ethiopia; Egypt; Jamaica; Pakistan; Philippines About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing businesses across industries such as home services, SaaS, digital marketing, and local service marketplaces. Unlike traditional outsourcing agencies, we place you directly with a client as an in-house team member—giving you real ownership, impact, and long-term career growth. Role Type: Full-time Engagement: Independent Contractor Job Summary We’re hiring a Sales Development Representative (SDR) for an exciting remote sales job in the home services space. This role focuses on outbound prospecting, lead generation, and pipeline building. You’ll be engaging directly with business owners and decision-makers in home service companies, identifying their needs, and booking qualified meetings for the sales team. Key Responsibilities Conduct outbound prospecting via cold calls, SMS, email, and LinkedIn Identify and research home service businesses (HVAC, plumbing, roofing, etc.) Qualify leads through discovery conversations Book meetings and demos for Account Executives Maintain accurate pipeline tracking in CRM tools (e.g., HubSpot, Salesforce) Follow up consistently with prospects to move them through the funnel Meet or exceed daily, weekly, and monthly KPIs Requirements 1+ years of experience in SDR, BDR, or outbound sales roles Strong cold calling and objection-handling skills Experience selling into home services or local businesses is a plus Excellent communication and rapport-building skills Ability to work in a fast-paced, target-driven environment Familiarity with CRM tools and sales workflows Self-motivated and disciplined in a remote setting Benefits 💰 Competitive salary based on experience 🎯 Performance-based bonuses and incentives 🌎 Fully remote role with flexible working environment 🚀 Work with growing home service businesses and entrepreneurs 📈 Clear progression into Account Executive or closer roles 🧠 Ongoing sales training and coaching 🤝 Direct placement with the client—no outsourcing layers

Location: South Africa About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, healthcare providers, and health-tech companies transforming patient care and operations. Unlike traditional outsourcing agencies, you’ll be placed directly with a client as an in-house team member—giving you real ownership, impact, and long-term career growth. Role Type: Full-time Engagement: Independent Contractor Job Summary We’re hiring a Sales Development Representative or an exciting remote healthcare sales role. This position focuses on outbound prospecting, lead generation, and pipeline development within the healthcare sector. You’ll engage with decision-makers such as clinic owners, healthcare administrators, and operations leaders to identify needs and book qualified meetings for the sales team. Key Responsibilities Conduct outbound prospecting via cold calls, email, and LinkedIn outreach Identify and research healthcare organizations, clinics, and providers Qualify leads through discovery conversations and needs analysis Book meetings and demos for Account Executives Maintain accurate records in CRM systems (e.g., HubSpot, Salesforce) Collaborate with marketing and sales teams to improve targeting and messaging Consistently meet or exceed outreach and meeting booking KPIs Requirements 1+ years of experience in SDR, BDR, or outbound sales roles Strong cold calling and lead generation experience Experience in healthcare, health-tech, or B2B services Excellent communication and interpersonal skills Ability to understand client needs and position solutions effectively Familiarity with CRM tools like HubSpot, Salesforce, or similar Self-motivated and comfortable working in a remote environment Nice-to-Have Experience selling into clinics, hospitals, or healthcare providers Familiarity with healthcare workflows or compliance considerations Experience with tools like LinkedIn Sales Navigator, Apollo, or ZoomInfo Benefits 💰 Competitive salary based on experience 🎯 Performance-based bonuses and incentives 🌎 Fully remote role with flexible working environment 🚀 Work with innovative healthcare and health-tech companies 📈 Clear progression into Account Executive roles 🧠 Ongoing training in both sales and healthcare industry fundamentals 🤝 Direct placement with clients—no outsourcing layers

Location: Dubai, United Arab Emirates Mira Construction L.L.C is seeking a compassionate and experienced Construction Site Nurse to provide healthcare support and emergency medical assistance at our construction sites. The Site Nurse will be responsible for administering first aid, monitoring workers' health, promoting health and safety awareness, and supporting occupational health initiatives onsite. Key Responsibilities: Provide first aid and emergency medical treatment to workers injured or unwell onsite. Monitor and assess the health conditions of employees and refer cases to medical facilities when necessary. Maintain health records and report any illness or injury incidents promptly. Conduct health and safety training sessions related to occupational hazards and preventive care. Coordinate with safety officers and management to promote workplace safety and hygiene. Manage and maintain medical supplies and first aid kits at the site. Ensure compliance with company health policies and local health regulations. Requirements Registered nurse with a valid nursing license recognized in UAE. Proven experience working as a nurse, preferably in construction or industrial settings. First Aid and CPR certification are mandatory. Strong knowledge of occupational health and safety standards. Ability to handle emergency situations calmly and effectively. Excellent communication and interpersonal skills. Fluent in English; additional language skills are an advantage. Benefits Competitive salary; Official UAE employment status; Comprehensive medical insurance coverage;

Location: United States & Canada; San Francisco; New York City Workplace: Hybrid About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. About the role 💭 We are seeking an experienced Recruiter to join our team as we aim to double the size of our team this year. You will play a crucial role in enhancing our recruitment process, driving candidate engagement, and ensuring we attract top talent across both technical and nontechnical roles. The ideal candidate will have a high level of emotional intelligence (EQ), possess a strong sense of ownership, and demonstrate the ability to move with urgency.This role is best suited for someone who will be able to handle the dynamic nature of a high-growth startup, and have creativity around how/where to source strong talent. We operate as a lean team, so we're looking for someone who is comfortable in a fast-paced environment and passionate about growing teams remotely. The ideal candidate will be able to balance long-term focus with practical day-to-day execution.  Responsibilities ✔️ - Manage candidates through the entire interview process (sourcing, updating candidate pipeline, coordinating interviews, setting expectations, etc.) while maintaining an excellent candidate experience. - Develop and implement innovative sourcing strategies to attract a diverse pool of qualified passive candidates. - Act as a trusted partner and advisor to hiring managers, providing guidance and support throughout the hiring process. - Develop and execute strategies to improve candidate closing processes. - Enhance referral programs to maximize the number of network-based referrals. - Gather feedback from candidates and make data-driven improvements to the recruitment process including employer branding initiatives. - Track and report on key recruitment metrics to identify areas for improvement. - Develop and refine interview loops, questions, and competencies to align with company goals and values. - Champion diversity, equity, and inclusion (DEI) initiatives in all recruitment activities. Qualifications 🌟 - Proven experience as a recruiter, with a track record of success in sourcing and hiring top talent across EPD roles. - Previous experience recruiting and scaling an early-stage team. - Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders. - High level of emotional intelligence and the ability to act as a trusted partner and advisor. - Data-driven mindset with the ability to analyze metrics and make informed decisions. - Ability to work in a fast-paced environment and manage multiple priorities simultaneously. - Strong organizational and time management skills. Benefits and Perks (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.   - 401k matching - Competitive Equity - Healthcare, dental and vision coverage - FSA, ST/LT Disability, Voluntary Life - Carrot fertility benefits - 20 days paid vacation + 10 holidays + unlimited sick leave - 12 weeks fully paid parental leave - Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active - Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being - Commuter benefits for hybrid employees in SF/NYC - Unlimited token usage! Please inquire directly with our recruiting team for benefits available to those working outside the US.   Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, leveraged tokens, trading options etc. What You’ll Be Doing AI Agent Review & Escalation - Review AI agent outputs across risk monitoring workflows — assess findings for accuracy, identify false positives, and escalate risk events through the appropriate channels with clear, well-documented rationale. Risk Patrol Operation - Operate AI-assisted investigation workflows covering key risk metrics. Verify agent reasoning, identify analytical gaps, and ensure the quality output of investigations. Market Abuse Investigation - Review AI-surfaced signals related to suspected market abuse, assess the validity, and escalate to the appropriate team with a structured findings report. SOP Development & Agent Skill Authorship - Translate frontline risk experience into structured SOPs and agent skill sets. Identify blind spots in current detection logic, document edge cases, and collaborate with the Product team to continuously improve automated coverage. Risk System Quality Review - Conduct regular reviews of agent performance — assessing output quality, surfacing systematic errors, and proposing refinements. Serve as a quality gate between automated risk outputs and business-level decisions. Cross-Functional Risk Coordination - Communicate escalated risk findings clearly to Product, Compliance, Legal, and Operations teams. Ensure AI-generated intelligence is accurately interpreted and translated into actionable, well-documented recommendations. What We Look For In You 3+ years in trading risk, ideally at a crypto exchange or derivatives venue. Deep knowledge of attack vectors: pump-and-dump, wash trading, liquidation suicide attacks, Sybil patterns, flash crashes. Strong data intuition — Able to QA AI-generated analysis, spot anomalies in outputs, and challenge agent conclusions. Comfort operating in an AI-augmented workflow: prompting agents, reading structured outputs, making final calls under time pressure. Excellent judgment in ambiguous, high-pressure situations — You decide, the agent advises. Cross-functional collaboration skills; able to work with PMs, engineers, and compliance. Nice-To-Haves Hands-on experience with LLM-based tools, SQL, or Python — Enough to validate AI-generated queries. Personal trading experience or financial risk certification (FRM/CFA). Mandarin proficiency for collaboration with technical teams. Experience writing or refining risk SOPs or runbooks. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, leveraged tokens, trading options etc. What You’ll Be Doing AI Agent Review & Escalation - Review AI agent outputs across risk monitoring workflows — assess findings for accuracy, identify false positives, and escalate risk events through the appropriate channels with clear, well-documented rationale. Risk Patrol Operation - Operate AI-assisted investigation workflows covering key risk metrics. Verify agent reasoning, identify analytical gaps, and ensure the quality output of investigations. Market Abuse Investigation - Review AI-surfaced signals related to suspected market abuse, assess the validity, and escalate to the appropriate team with a structured findings report. SOP Development & Agent Skill Authorship - Translate frontline risk experience into structured SOPs and agent skill sets. Identify blind spots in current detection logic, document edge cases, and collaborate with the Product team to continuously improve automated coverage. Risk System Quality Review - Conduct regular reviews of agent performance — assessing output quality, surfacing systematic errors, and proposing refinements. Serve as a quality gate between automated risk outputs and business-level decisions. Cross-Functional Risk Coordination - Communicate escalated risk findings clearly to Product, Compliance, Legal, and Operations teams. Ensure AI-generated intelligence is accurately interpreted and translated into actionable, well-documented recommendations. What We Look For In You 3+ years in trading risk, ideally at a crypto exchange or derivatives venue. Deep knowledge of attack vectors: pump-and-dump, wash trading, liquidation suicide attacks, Sybil patterns, flash crashes. Strong data intuition — Able to QA AI-generated analysis, spot anomalies in outputs, and challenge agent conclusions. Comfort operating in an AI-augmented workflow: prompting agents, reading structured outputs, making final calls under time pressure. Excellent judgment in ambiguous, high-pressure situations — You decide, the agent advises. Cross-functional collaboration skills; able to work with PMs, engineers, and compliance. Nice-To-Haves Hands-on experience with LLM-based tools, SQL, or Python — Enough to validate AI-generated queries. Personal trading experience or financial risk certification (FRM/CFA). Mandarin proficiency for collaboration with technical teams. Experience writing or refining risk SOPs or runbooks. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's production models undergo sophisticated post-training processes to enhance their capabilities, alignment, and safety. Decisions in production training depend on knowing how the model is really behaving. Our team's mission is to have the best observability into production post-training runs at Anthropic: to be the clearest, most trusted view of model quality during training. We shape what gets measured, keep the signal trustworthy and timely, and get to the bottom of surprising results to inform post-training and release decisions. In this role you will lead the science of how we evaluate production training runs. You'll work out which measurements tell us something real about the model, notice when they stop doing so, and find what we should be measuring but aren't. You'll partner with research teams across every RL domain, bringing their priorities into what we measure and setting the standard for what makes an eval trustworthy across post-training. You'll also be hands-on with the eval fleet day to day, because the best questions about measurement come from watching real results come in during a live run. Responsibilities Steer the eval strategy for production Claude models: study and optimize the eval mix so it gives the most accurate and complete assessment of model quality Run and monitor the eval fleet live to understand how each Claude model is developing as it trains Advise teams across post-training on eval methodology, and help eval authors bring new evals up to the bar for production Investigate regressions in production runs and inform training interventions when appropriate Build the dashboards, alerts, and reports that researchers and leadership use to track model quality You may be a good fit if you Have designed, run, and analyzed evaluations for ML models at scale Care deeply about measurement quality, thinking twice before trusting a number Can turn ambiguous results into clear recommendations, and are comfortable influencing direction across teams Have strong Python skills and are comfortable working with production systems Maintain clarity and rigor when debugging complex, time-sensitive issues Thrive in controlled chaos and are energized, rather than overwhelmed, when juggling multiple urgent priorities during a live training run Care about the societal impacts of your work and about shipping frontier models responsibly Strong candidates may also have Hands-on experience post-training large language models Research experience in ML evaluation or benchmarking Background in statistics and experimental design Experience developing robust evaluation metrics for ML systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $500,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Hong Kong; Singapore; Dubai, United Arab Emirates About Hex Trust Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform. Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates. We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam. You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place. Position Summary We offer an attractive, formula-based, uncapped bonus structure tied directly to originated revenue, paid quarterly. We are looking for a VP / Director Custody/WaaS Sales professional with a strong network in the crypto institutional space. The ideal candidate has been part of a fast-growing crypto business, has consistently generated custody/WaaS revenues, and has converted relationships into recurring flow and assets under custody. This is a pure origination role with high autonomy and direct impact on revenue from day one. You will own the commercial cycle end-to-end: prospecting, onboarding coordination, and ongoing client coverage. The platform is proven, the licenses are real, and we have the right to win in many of the deals you'll work on. We expect the person in this seat to succeed. Duties & Responsibilities Own the full commercial cycle: prospecting, qualification, structuring, closing, and ongoing client coverage. Identify and win new clients, business opportunities, and markets to grow custody volume, AUC, and revenue - this is a hunting role. Translate Hex Safe's technical edge (sub-1s cold signing, API-first, DeFi connectivity, native staking, multi-account / multi-user / hyper-customizable approvals) into commercial wins. Work with product team, client operations, compliance, legal to deliver smooth onboarding. Feed product, marketing, and leadership with market intelligence and client signal that shapes the roadmap. Requirements 7-10 years of institutional sales or BD experience. At least 2-3 years in crypto, ideally selling Wallet-as-a-Service, custody, prime brokerage, or related institutional crypto infrastructure. Deep understanding of the crypto custody landscape and infrastructure. Proven track record of onboarding and growing institutional client accounts and exceeding sales targets. Strong communication and interpersonal skills, with the ability to explain complex products clearly to senior stakeholders. Fluent English is required. Mandarin is a strong plus for HK and Singapore-based candidates. Highly organized and self-driven, comfortable in fast-paced, high-stakes environments. Benefits As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space. At Hex Trust, we are proud of our H.E.X. culture: Heart Empowerment Xcellence Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also: Competitive Salaries & Bonuses Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.) Access to Corporate Discounts and exclusive Employer Perks Medical & Retirement Plans Professional Learning and Development Opportunities Modern tools and technology to do your best work Claude Enterprise access for all employees, with connectivity to all our internal tools and access to Claude Chat, Cowork, and Code Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam Regular company & social events Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Location: Riyadh, Saudi Arabia; Cairo, Egypt; Islamabad, Pakistan; New Delhi, India; Manila, Philippines Müller's Solutions is seeking a skilled Microsoft Power BI Specialist to join our team. In this role, you will be responsible for designing, developing, and implementing interactive and insightful Power BI dashboards and reports to support data-driven decision-making across the organization. You will collaborate with business stakeholders to understand data requirements and translate them into effective visualization solutions. Key Responsibilities: Develop and maintain Power BI reports and dashboards that provide actionable insights. Connect to various data sources, perform data modeling, and ensure data accuracy and integrity. Collaborate with business users to gather requirements and deliver tailored reporting solutions. Optimize data models and queries for best performance. Train and support end-users in utilizing Power BI tools effectively. Stay updated with the latest Power BI features and industry best practices to continuously improve reporting capabilities. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field. Proven experience with Microsoft Power BI including dashboard development, data modeling, and DAX expressions. Strong knowledge of data visualization principles and best practices. Experience working with various data sources such as SQL Server, Excel, and cloud services. Ability to analyze complex datasets and produce clear, concise reports. Excellent communication skills to gather business requirements and convey technical information to non-technical stakeholders. Familiarity with Power Query, M language, and Power BI Service is highly desirable. Experience with data warehousing concepts and ETL processes is a plus. Preferred Qualifications: Microsoft Power BI certification (e.g., DA-100 or PL-300) is an advantage. Experience with other Microsoft Power Platform tools is a plus. Strong analytical and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Riyadh, Saudi Arabia; New Delhi, India; Cairo, Egypt; Manila, Philippines; Islamabad, Pakistan Müller's Solutions is looking for a skilled Aveva PI Software Engineer to join our technology team. In this role, you will be responsible for the design, development, and maintenance of Aveva PI systems to support the organization's operational and business objectives. You will work closely with cross-functional teams to ensure reliable data management and real-time analytics using the Aveva PI platform. Key Responsibilities: Develop, configure, and maintain Aveva PI System infrastructure, including PI Data Archive, PI Asset Framework, and PI Interfaces. Implement and support data collection from various sources to ensure accurate and timely data capture. Collaborate with engineering, operations, and IT teams to integrate Aveva PI solutions with existing systems. Monitor system performance and troubleshoot issues to ensure high availability and reliability. Design and create analytical dashboards and reports to support decision-making. Provide user training and technical support for Aveva PI applications. Stay current with the latest developments in Aveva PI technology and recommend system improvements. Requirements Requirements: Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience working with Aveva PI System components (PI Data Archive, Asset Framework, Interfaces). Strong knowledge of data collection, storage, and real-time data analytics. Experience with scripting languages (e.g., Python, PowerShell) for automation and integration tasks. Familiarity with databases and SQL for data querying and management. Good problem-solving skills and attention to detail. Ability to work effectively in a team-oriented environment. Strong communication skills to liaise with stakeholders and users. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Kuala Lumpur, Malaysia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. Job Description Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused Mandarin-speaking Customer Service Representative to join the team. The successful candidate will be responsible for delivering high-quality support to Mandarin-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in Mandarin and English. Provide accurate information regarding products, services, and policies. Resolve customer issues in a timely and professional manner. Maintain detailed and accurate records of customer interactions within CRM systems. Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction. Identify and escalate priority or complex issues when necessary. Handle back-office related queries and support requests. Assist clients with basic technical troubleshooting where required. Manage and resolve customer complaints effectively and professionally. Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics. Identify opportunities to enhance client experience and retention through value-added support and service. Qualifications Fluency in Mandarin and English (spoken and written) is essential. Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage. Strong communication and interpersonal skills. Ability to work effectively under pressure in a fast-paced environment. Strong multitasking and organizational abilities. Familiarity with CRM systems and customer support tools is beneficial. Problem-solving mindset with strong attention to detail. Additional language skills are a plus. Additional Information Benefits & Perks Our client offers a competitive benefits package, including: Hybrid working policy Discretionary performance-related bonus Personalized flex benefits Wellbeing initiatives and access to self-development tools Medical insurance Comprehensive leave package of 40 days inclusive of public holidays Our client is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Location: South Africa; Philippines; Pakistan; Bosnia and Herzegovina; North Macedonia; Argentina About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and fast-growing companies across SaaS, eCommerce, FinTech, and MarTech industries. Unlike traditional outsourcing agencies, we place you directly with a client where you’ll work as an in-house team member—giving you real ownership, impact, and long-term career growth. About the Company Our client is a fast-growing startup operating at the intersection of environmental sustainability and property development in the UK. They deliver innovative natural capital solutions , including biodiversity and environmental offset schemes, helping developers meet regulatory requirements while enabling landowners to unlock new revenue streams. They are also building a first-of-its-kind online marketplace for environmental credits—bringing transparency and efficiency to a rapidly evolving market. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a Technical SEO Specialist for an exciting remote SEO job opportunity. This role is ideal for analytical and detail-oriented professionals who excel in optimizing website performance, improving search engine visibility, and driving organic growth through technical excellence. You will play a critical role in ensuring websites are fully optimized for crawling, indexing, and ranking—working closely with developers, content teams, and marketing stakeholders. Key Responsibilities Execute a wide range of digital marketing tasks across channels (email, content, SEO, paid media) Manage and maintain CRM systems, ensuring clean and accurate data Support campaign execution, reporting, and optimisation Assist with event coordination and marketing logistics Create and publish content across web, email, and social platforms Conduct basic performance analysis using analytics tools Take ownership of ad hoc marketing projects and deliver independently Collaborate closely with senior leadership to free up strategic capacity Requirements 2+ years of experience in Technical SEO or SEO Specialist roles Strong understanding of on-page and technical SEO principles Experience with tools like Screaming Frog, Ahrefs, SEMrush, Google Search Console Knowledge of HTML, CSS, JavaScript (basic to intermediate) Experience improving site speed and Core Web Vitals Analytical mindset with strong problem-solving skills Excellent communication skills and ability to explain technical concepts Nice-to-Have Experience with large-scale websites or eCommerce platforms Familiarity with log file analysis tools Understanding of international SEO and hreflang implementation Experience working with CMS platforms like WordPress, Webflow, or Shopify Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with flexible working environment 🚀 Work with global brands and high-growth companies 📈 Strong career progression in SEO and digital marketing 🧠 Ongoing learning and access to industry tools and resources 🎯 Performance-based bonuses and growth incentives 🤝 Direct placement with clients—no outsourcing layers

Location: South Africa; United Kingdom; Colombia; Mexico; Argentina; Honduras About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and enterprise tech companies across Cybersecurity, AI, and SaaS. Unlike traditional outsourcing agencies, you’ll be placed directly with a client as an in-house team member—giving you real ownership, performance-driven growth, and long-term career progression. Role Type: Full-time Engagement: Independent Contractor Job Summary We’re hiring a high-output Sales Development Representative for a remote tech sales role focused on aggressive outbound prospecting and pipeline generation. This is a performance-driven role requiring comfort with high-volume cold calling (300+ dials per day), as well as strong lead sourcing and qualification skills. You’ll play a critical role in identifying prospects, initiating conversations, and qualifying opportunities in fast-growing industries like cybersecurity and AI. Key Responsibilities Conduct high-volume cold calling (300+ dials daily) to generate new opportunities Source leads independently using LinkedIn Sales Navigator (mandatory) Identify and research target accounts across cybersecurity, tech, and AI sectors Qualify leads through discovery conversations and needs analysis Book qualified meetings for Account Executives Maintain accurate CRM records and pipeline updates Consistently meet or exceed daily, weekly, and monthly KPIs Collaborate with sales leadership to refine outreach and targeting strategies Requirements 1–3+ years of experience in SDR, BDR, or outbound sales roles Proven experience with high-volume cold calling environments Hands-on experience with LinkedIn Sales Navigator (non-negotiable) Strong background in lead sourcing and lead qualification Excellent communication and objection-handling skills Comfortable working in a target-driven, high-performance environment Self-motivated, disciplined, and resilient Nice-to-Have Experience in Cybersecurity, SaaS, AI, or B2B tech sales Familiarity with tools like Apollo, ZoomInfo, or HubSpot Experience targeting mid-market or enterprise clients Benefits 💰 Competitive salary 🎯 Performance-based bonuses and commission structure 🌎 Fully remote role with flexible work environment 🚀 Work with a fast-growing cybersecurity company in a high-demand industry 📈 Clear progression into Account Executive or cybersecurity sales specialist roles 🧠 Ongoing training in both sales and cybersecurity fundamentals 🤝 Direct placement with the client—no outsourcing layers

Location: Dubai, United Arab Emirates We are seeking a highly skilled Mechanical Draftsman with strong expertise in Revit to join our team in Dubai. The ideal candidate will have hands-on experience in preparing detailed mechanical drawings and models, with a solid understanding of MEP systems and industry standards. Key Responsibilities Prepare detailed mechanical drawings and shop drawings using Revit and AutoCAD Develop 3D models and BIM coordination drawings for HVAC, plumbing, and firefighting systems Collaborate with engineers, architects, and project teams to ensure accuracy and coordination Review and update drawings based on project requirements and site conditions Ensure all drawings comply with local authority regulations and company standards Perform clash detection and coordinate with other disciplines Maintain proper documentation and drawing revisions Requirements Diploma or Degree in Mechanical Engineering or related field Minimum 5 years of experience as a Mechanical Draftsman in the UAE (preferred) Strong proficiency in Revit and AutoCAD (mandatory) Experience in MEP drafting and BIM coordination Familiarity with HVAC, plumbing, and firefighting systems Knowledge of Dubai authority regulations (DEWA, DM, etc.) is a plus Strong attention to detail and problem-solving skills Ability to work under deadlines and manage multiple projects Benefits Competitive salary package Visa and medical insurance Opportunity to work on high-profile projects Professional growth and development

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity We are looking for a sharp, hands-on Growth Product Manager to join OKX's Growth team and own the programs that drive user acquisition, activation, and retention at scale. You will design, ship, and iterate on growth campaigns, referral mechanics, and incentive systems that directly move our core business metrics. OKX is one of the world's leading crypto exchanges, serving over 50 million users globally. As we scale our US and European presence in a rapidly evolving regulatory landscape, our Growth team sits at the intersection of product, data, and go-to-market. If you want to do the most impactful growth work in crypto right now, with real budget, real data, and real users, this is the seat. What You’ll Be Doing Define the growth product vision and own the roadmap and set the strategic direction for where we invest, what we build, and how we win across key markets. Design, ship, and iterate on growth campaigns and features with clear hypotheses, rapid experimentation cycles, and measurable outcomes. Read data like a native: independently conduct funnel analysis, cohort segmentation, and channel ROI modeling to identify the highest-leverage growth opportunities and make fast resource allocation decisions. Build fraud-resistant growth systems by design — model abuse vectors proactively, architect product-level guardrails against bot attacks, multi-accounting, and reward farming, and balance acquisition scale with cost quality as a P&L owner. Drive cross-functional execution cross-functionally in a fast-moving, globally distributed org. Champion AI-native product development, leverage LLMs, agentic workflows, and automation tools to accelerate analysis, prototyping, and decision-making across the team. Collaborate with regional and global stakeholders to localize growth strategies and adapt playbooks across different regulatory and market environments. What We Look For In You 5–10+ years of product management experience, with at least 3 years directly owning growth, user acquisition, or activation — ideally at a crypto exchange, fintech platform, or hyper-growth consumer company. Proven track record of designing and shipping growth campaigns or referral/incentive programs that drove significant user or revenue growth, with quantifiable results. Sharp product instinct for user experience, you can spot friction in a signup flow, a poorly positioned CTA, or a broken incentive loop from the user's perspective, and you fix it fast. Strong understanding of fraud and abuse patterns in growth programs Thrives in ambiguity and speed: you're comfortable operating with incomplete information, making fast calls, and course-correcting. Genuine enthusiasm for AI-native workflows to multiply your output and are excited about integrating them into product development processes. Excellent communication skills, can distill complex data and tradeoffs into clear recommendations for leadership, and can align diverse stakeholders without heavy process overhead. Experience with multi-market or multi-region growth is a strong plus. Crypto-native or fintech background is strongly preferred. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement The salary range for this position is $214,666 to $375,666 . The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site. OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE As a enterprise technical support engineer, you will work closely with our enterprise customers and engineers to resolve their most complex issues. You will also help build out systems and processes to manage tasks to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes. This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE - Work closely with our largest customers providing white-glove support to solve the most challenging support interactions - Build and maintain strong relationships with enterprise customers, ensuring high levels of engagement and satisfaction - Lead the troubleshooting and resolution of advanced technical issues across Notion’s platform and embedded partner applications, with a focus on unlocking AI usage for customers - Act as a bridge between your customers and Notion engineering teams by reproducing issues, driving resolution through detailed bug reports, and closing the loop proactively with your customers - Work cross-functionally across engineering and product to build processes and manage issues - Perform advanced troubleshooting of products and embedded partner applications - Reproduce customer issues, perform initial codebase triage, and file bugs with Engineering - Manage key performance metrics defined within the team - Respond to high-priority customer issues - Create, refine, and scale support processes, working to improve overall support efficiency and effectiveness in handling complex, high-priority cases - Collaborate on the creation and maintenance of both internal knowledge and customer-facing documentation, enhancing self-service support options for customers - Participate in an on-call rotation to assist customers outside of normal working hours (once in a few months) SKILLS YOU'LL NEED TO BRING - 10+ years of experience in technical support, technical account management, or similar role - You have experience owning and scaling support processes end-to-end to drive customer and company outcomes. This includes but is not limited to creating internal documentation, proposing and owning process changes, and advocating for specific customer outcomes - You have a strong understanding of and experience with REST APIs - You have experience advising customers on AI tool adoption - You have knowledge of Single Sign-On including OAuth, SAML, and SCIM - You have knowledge and experience troubleshooting desktop applications on Microsoft Windows and macOS - You have experience advising both technical and non-technical stakeholders, and communicating complex issues with clarity - You have strong analytical, debugging, and problem-solving skills - You are able to analyze server and client application logs and identify the root cause of errors - You have strong written and verbal communication skills and can work with both technical and non-technical audiences - You are able to balance user expectations while understanding policies and compliance boundaries - You are able to work under pressure and remain focused, confident and professional - You are able to collaborate effectively with peers and across teams that are located in multiple offices - You have experience mentoring more junior team members to deepen their technical expertise and drive outcomes for the business and customers - You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results NICE TO HAVES - Knowledge of Linux, APIs, NoSQL, MySQL, and similar open-source technologies - Experience with scripting languages such as Python, Java, JavaScript, or TypeScript - Deep existing knowledge of Notion - Experience operating in an organization that does Knowledge-Centered Service (KCS) Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $160,000 - $185,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.