Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Management Trainee, RCM
Revenue Cycle Management | Full-Time Opportunity | Gurugram
DEPARTMENT
Revenue Cycle Management
LOCATION
Gurugram (Onsite)
SHIFT
US Shift (5:00 PM–2:00 AM IST)
⚠ US Shift: This role operates on a US-aligned schedule, 5:00 PM to 2:00 AM IST, 5 days a week, onsite at our Gurugram office. Please apply only if you can fully commit to this schedule.
⚠ Eligibility Gate: Open to 2025 and 2026 graduates. Candidates who completed graduation in 2024 may apply and will be considered on a case-by-case basis, subject to approval. Candidates currently pursuing their degree or who graduated before 2024 are not eligible.
The 6-Month Learning Journey
Joining Neolytix as a Management Trainee, RCM is a full-time opportunity that begins with a structured 6-month learning journey. You are not thrown on the floor from day one. You will be trained, assessed, and made ready for live operations before you independently handle client work. Every stage of the journey is designed to build your skills progressively.
Phase 1
Classroom Training
8 to 12 Days (Max 14)
Structured instructor-led sessions covering US healthcare, medical billing, coding basics, and RCM workflows. Your LOB is decided within the first 2 to 3 days based on your performance, knowledge check, and operations team input.
Phase 2
Operations Readiness Training
8 to 12 Days
You move to the floor alongside senior team members and trainers. You apply classroom learning in a supervised, live operations environment with ongoing assessments.
Phase 3
Production Ramp-Up
4 Weeks
You begin handling real client work under close supervision. Accuracy, speed, and process adherence are tracked. Performance here determines your readiness to go live independently.
Phase 4
Go Live
Full Production
You are cleared for independent production on your assigned LOB. This marks your transition from trainee to fully operational team member.
Throughout the 6 months, there will be several assessments to evaluate your skill development. Your training path and LOB may be refined based on these assessment outcomes.
Career Path
Neolytix promotes from within. Here is where this journey takes you:
Management Trainee
Associate 1
Associate 2
Senior Associate 1
QA / SME
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States. We are building our next generation of RCM professionals through this full-time opportunity and we are looking for fresh graduates who are motivated, disciplined, and ready to build a real career in US healthcare operations.
Revenue Cycle Management is how US healthcare providers get paid for the services they deliver. As a Management Trainee, you will be assessed, trained, and placed into one of three core RCM functional areas based on your skills and performance during the first days of training. Your LOB is not a default assignment. It is matched to where you will thrive.
The Three RCM Areas
Charge Posting & Payment Posting
Translating patient services into medical billing codes and submitting claims to insurers, plus recording and reconciling payments received. Requires speed, accuracy, and coding discipline.
Accounts Receivable (AR)
Following up on submitted claims, resolving denials, and ensuring payments are collected from insurance payers. Requires analytical thinking, persistence, and clear communication.
Credentialing
Enrolling healthcare providers with insurance payers so they can legally bill for services. Covers CAQH, PECOS, payer portals, expirables, and compliance. Requires strong process discipline and attention to deadlines.
Your LOB assignment is made within the first 2 to 3 days of classroom training, based on your knowledge check scores and the evaluation of the operations team. Once assigned, your entire training is aligned to that LOB.
Key Responsibilities
Attend and complete all classroom training modules within the defined timeline, meeting assessment benchmarks at each stage.
Commit to the LOB assigned to you and engage fully in the training path designed for that functional area.
Apply classroom learning during operations readiness training under the supervision of senior team members and trainers.
Meet accuracy and productivity benchmarks during the 4-week production ramp-up before going live independently.
Support team leads and senior specialists in achieving client SLAs and compliance targets once on the floor.
Continuously learn and adapt to US payer requirements, billing rules, and client-specific workflows.
Demonstrate consistent progress through assessments to qualify for transition to Associate 1.
What You Bring
Must-Have
Bachelor's degree in any discipline, fully completed. Candidates currently pursuing a degree or with an incomplete graduation are not eligible.
Graduated in 2025 or 2026. Candidates from 2024 will be considered on an exceptional basis only.
Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent board).
Minimum 70% aggregate in graduation.
Excellent spoken and written English. You will be trained on and operate in live US healthcare processes.
Basic proficiency in MS Excel and MS Word.
Full commitment to the US shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week.
Preferred
Schooling from Delhi NCR or Tier 1 or Tier 2 cosmopolitan cities.
Science or Commerce with Mathematics background (B.Sc, BCA, BBA, B.Com, or similar).
Any internship or prior exposure to US healthcare, medical billing, or BPO operations.
Eligibility Criteria
Education: Bachelor's degree, any discipline, fully completed. No exceptions for incomplete or in-progress degrees.
Batch: 2025 and 2026 graduates are the primary eligible batch. 2024 graduates may be considered on an exceptional basis subject to thorough review and approval.
Academic Scores: Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent) and minimum 70% in graduation.
Communication: Excellent spoken and written English is mandatory. Communication below this standard will not progress past the assessment stage.
Systems: Basic MS Excel and MS Word. Comfortable learning new billing and EHR software during training.
Shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week. Non-negotiable.
Notice Period: Immediate joiners strongly preferred.
Performance Expectations
During the Learning Journey
Assessment pass rate: minimum passing threshold on every module assessment throughout classroom and OJT phases.
Attendance: full attendance during all training phases is expected without exception.
Assignment completion: all practice tasks and training exercises completed on time.
Ramp-up accuracy: error rate within acceptable threshold during the 4-week production ramp-up.
Production readiness: cleared for independent live work by end of the learning journey.
Post Go Live
Daily productivity: meet case or task targets for the assigned LOB consistently.
Quality: accuracy rate maintained within client and internal benchmarks.
SLA contribution: support team-level SLA compliance on assigned client accounts.
Hiring Process
Stage 1: Resume Screening. Verified against eligibility criteria: graduation year, degree completion, 70% score thresholds, and shift readiness.
Stage 2: Pre-Hire Assessment. Aptitude, comprehension, and communication test conducted at the Gurugram office. Evaluates English proficiency, analytical basics, and role readiness.
Stage 3: Technical Interview. Interview with the Training Department to assess learning ability, communication standard, and initial LOB suitability.
Stage 4: Counseling Session. Shortlisted candidates attend a session with the Analytics and Operations team to fully understand the role, the learning journey, the shift, and career expectations before a final decision is made.
Stage 5: Offer.
Benefits & Perks
Group Health Insurance: Medical insurance coverage.
Complimentary Dinner: One meal provided during shift hours at the Gurugram office.
Cab Facility: Two-way pick-up and drop for the night shift.
Why Join Neolytix
Structured Learning, Real Work
6 months of structured training before going live on client accounts, not tutorials, not simulations. You build real skills on real processes.
Defined Career Ladder
Management Trainee to Associate 1 to Associate 2 to Senior Associate to QA or SME. Your pace is driven by your performance.
US Healthcare Exposure
Work on live US client accounts from day one of going live. The domain experience you build here is globally relevant and career-defining.
270+ Provider Network
Join a team serving over 270 US healthcare provider organizations across hospital systems, clinics, and specialty practices.
Location: Gurugram,, Haryana, India
NEOLYTIX
Management Trainee, Finance (FP&A)
Finance & Accounts | Fresher Opportunity | Gurugram
QUALIFICATION
MBA in Finance
EXPERIENCE
Fresher
LOCATION
Gurugram (Onsite)
SHIFT
1:30 PM–10:30 PM IST
REPORTS INTO
Sr. Manager
⚠ Shift: This role operates on a 1:30 PM to 10:30 PM IST schedule, onsite at our Gurugram office, 5 days a week. Please apply only if you are comfortable with this window.
⚠ Education Gate: MBA with Finance as the primary specialization is mandatory. 12th in the Commerce stream (CBSE, ICSE, or equivalent) is required. Applications without this background will not be considered.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across Revenue Cycle Management, Credentialing, Medical Coding, and Payer Analytics, with delivery centers in Gurugram, Manila, and Chicago.
If you chose Finance as your MBA specialization because you find budgeting, financial planning, and business performance analysis genuinely interesting, and not just because it was available, this role is worth reading in full.
As a Management Trainee in our Finance and Accounts team, you will work directly under the Senior Manager, Finance on Financial Planning and Analysis (FP&A) activities. This is a hands-on, learn-while-you-do role. You will not shadow someone else's work. You will contribute to real financial reporting, variance analysis, and planning cycles from your first month, with structured guidance and training built into the role. After six months, on successful completion of the probation period, you transition to Associate.
What is FP&A?
Financial Planning and Analysis (FP&A) is the function inside a company that answers three questions: what did we plan to spend and earn, what did we actually spend and earn, and why is there a gap? FP&A teams own budgeting, forecasting, management reporting, and variance analysis. They are the finance team's link between raw numbers and business decisions. This is the work you will be doing and learning.
Career Path
Management Trainee
First 6 Months (Probation)
Associate, Finance
Post Probation
Senior Associate & Beyond
Performance-Linked Growth
Key Responsibilities
1. Financial Planning & Budgeting Support
Assist in compiling annual and quarterly budget templates by gathering inputs from department heads.
Track budget submissions, flag inconsistencies, and follow up on missing data.
Prepare actuals vs budget comparison reports and highlight key variances for review.
2. Reporting & MIS
Prepare monthly MIS reports and financial dashboards for management review.
Assist in building P&L summaries, cost-centre reports, and expense trackers.
Maintain and update financial reporting templates in Excel, ensuring accuracy and consistency.
3. Forecasting & Variance Analysis
Support the rolling forecast process by collecting data inputs and updating financial models.
Perform variance analysis (actual vs budget vs forecast) and write clear summaries of key findings.
Help identify cost drivers and revenue trends from operational and financial data.
4. Month-End Close Support
Support the month-end close process: accruals, provisions, and expense reconciliations.
Coordinate with accounts payable and receivable teams to collect required data inputs.
Maintain documentation and audit trails for all finance activities you are involved in.
5. Compliance & Data Management
Maintain accurate financial records and ensure data integrity across reports and trackers.
Ensure adherence to company financial policies and internal control procedures.
Support internal and external audit requirements as and when needed.
What You Will Learn
This role comes with structured on-the-job training alongside your work. Over your first six months, you will be trained on:
FP&A workflows: how budgeting, forecasting, and variance analysis work in a live business environment.
Advanced Excel for finance: pivot tables, dynamic dashboards, formula-based financial models, and data reconciliation techniques.
US healthcare business context: how revenue cycle operations generate financial data and what drives performance.
Professional finance reporting: how to structure numbers into insights that leadership can act on.
What You Bring
Must-Have
MBA with Finance as the primary or first specialization. This is non-negotiable.
12th in the Commerce stream (CBSE, ICSE, or equivalent board). Mandatory.
Strong academic record. A consistent performance history across 12th and graduation is expected.
Working knowledge of MS Excel. You should be able to build and navigate spreadsheets independently.
Strong numerical aptitude and attention to detail. A wrong number in a financial report is not a minor error.
Good written and spoken English. You will be coordinating with internal teams and presenting findings.
Strong Preference
Basic understanding of financial statements: P&L, Balance Sheet, Cash Flow. Even from coursework.
Any internship or project work involving financial analysis, MIS, budgeting, or accounts.
Familiarity with variance analysis or management reporting concepts.
Nice-to-Have
Exposure to ERP or accounting software such as Tally, SAP, or QuickBooks.
Basic awareness of financial modelling or data analysis tools.
Who You Are
You chose Finance, not just MBA. This is the field you want to build a career in, and FP&A is where you want to start.
Numbers bother you when they are off. You catch the error before someone else does.
You ask why a number moved, not just what it is. Curiosity about business performance is natural to you.
You are structured in how you think and communicate. Whether it is an Excel sheet or a verbal update, you present clearly.
You take ownership of your work and meet your deadlines without needing to be reminded.
Eligibility Criteria
Education: MBA in Finance (primary specialization) is mandatory. 12th in Commerce stream is mandatory. Both are non-negotiable.
Academic record: A strong, consistent academic background is expected. 70% or above in both 12th and graduation is preferred.
Batch: Freshers and recent graduates. Up to 1 year of experience (including internships) is acceptable.
Tier: Graduates from recognized universities across India, including tier 2 institutions, are encouraged to apply.
Shift: 1:30 PM to 10:30 PM IST, onsite in Gurugram, 5 days a week. Non-negotiable.
Joining: Immediate joiners strongly preferred.
Selection Process
Round 1: HR Screening. Profile review against education gate and eligibility criteria.
Round 2: Finance Assessment. Aptitude and concept test conducted at the Gurugram office, covering financial concepts, numerical reasoning, and Excel basics.
Round 3: Interview with the Senior Manager, Finance covering academic background, finance knowledge, and analytical approach.
Round 4: CEO Connect.
Why Join Neolytix
Real FP&A Work from Month One
You are not shadowing someone else's work. You contribute to live budgeting, forecasting, and reporting cycles with structured guidance.
Learn from a Finance Leader
Direct day-to-day mentorship from the Senior Manager, Finance. Feedback is part of the role, not an annual event.
Global Business Exposure
Work on financial data from US healthcare operations. The business context you build here is hard to find at the fresher level.
Clear Path Forward
Management Trainee to Associate after 6 months, then Senior Associate and beyond, based on performance, not time served.
Location: Riyadh, KSA
Workplace: onsite
Tabby is seeking a
Partner Support Team Leader
who is observant, analytical, goal-oriented, and people-focused. You will play a key role in ensuring that our partners receive world-class support by managing performance, enabling process excellence, and developing high-performing teams.
This role requires someone who thrives in a fast-paced environment, can translate business priorities into operational targets, and is confident in coaching and inspiring others. You will be responsible for delivering an outstanding partner experience while ensuring adherence to service levels, operational policies, and continuous improvement standards.
Key Responsibilities
Team Leadership & Coaching
Lead, coach, and motivate a Partner Support team to consistently achieve KPIs (CSAT, FCR, Productivity, Adherence).
Deliver structured feedback through QA reviews, calibration sessions, and performance 1:1s.
Create and maintain development plans to grow skills and retain top performers.
Operational Delivery
Manage daily workflows, escalations, and partner deliverables across multiple support channels.
Drive performance improvement routines, ensuring SLA achievement and fair application of policies (e.g., DAT, Hold Timer, CSAT Fraud controls).
Collaborate with Operations Manager to identify risks, close delivery gaps, and optimize team scheduling.
Quality & Process Management
Participate in QA monitoring and ensure action plans are executed.
Champion the side-ticket and escalation framework to maintain efficiency and traceability.
Keep the team updated on product/process changes and industry trends.
Identify opportunities for automation and workflow improvement to enhance partner experience.
Stakeholder & Business Alignment
Partner with Scoring, Finance, BD, and Product teams to resolve escalations and streamline partner journeys.
Support delivery of business targets through reporting, root-cause analysis, and solution proposals.
Escalate high-impact issues to senior management with clear data and recommendations.
Benefits
Quarterly Bonus
based on achieving operational targets.
Career Growth Opportunities
, subject to business needs and performance.
Exposure to a high-growth fintech environment with opportunities to shape operational excellence.
Location: Kazakhstan, Remote/Kazakhstan
Workplace: onsite
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We are looking for a
Lead, Information Security
to lead and shape Tabby’s information security function across both strategic and technical domains. This role will lead and own key security programmes across cloud security, security architecture, application security, vulnerability management, threat detection and incident response.
Key Responsibilities
Lead and contribute hands-on to security architecture and technical security reviews across cloud, infrastructure and product initiatives.
Design and implement security controls across
GCP and AWS
, including IAM, CSPM and cloud-native security.
Drive and contribute to
Secure SDLC / DevSecOps
, including SAST, DAST, SCA and container security.
Lead vulnerability management and actively participate in penetration testing, VAPT and red/purple team engagements.
Design and improve threat detection, SIEM use cases and security monitoring.
Lead and participate in complex security incident investigations and response.
Drive endpoint, infrastructure, network and firewall security initiatives.
Automate security processes and develop security tooling where needed.
Establish technical standards, security best practices and operating procedures.
Support and mentor a team of security engineers and analysts.
Work closely with Engineering, Infrastructure, Product, IT, Legal and Compliance teams to embed security across Tabby.
Skills, Knowledge and Expertise
Strong experience leading
Information Security / Cyber Security
functions in a senior technical or management role.
5+ years
of experience in Information Security or Cybersecurity, with at least
2 years
in a technical leadership or senior individual contributor role.
Deep expertise across
Cloud Security, Security Architecture, VAPT, AppSec/DevSecOps and Defensive Security
.
Experience leading security programmes and managing cross-functional initiatives.
Strong knowledge of
GCP/AWS, IAM, CSPM, SIEM, EDR/XDR and vulnerability management
.
Strong understanding of
penetration testing, red/purple teaming, threat hunting and incident response
.
Experience with
SAST, DAST, SCA and container security
within CI/CD environments.
Strong understanding of security architecture, threat modelling and enterprise security controls.
Experience working within a
regulated FinTech or banking environment
.
Knowledge of
CBUAE, UAE PDPL, PCI-DSS, ISO 27001 and SOC 2
.
Proven stakeholder management and strategic decision-making skills.
CISSP/CISM and OSCP or equivalent
certifications are preferred/required depending on the final hiring criteria.
Location: Yerevan, Remote/Yerevan
Workplace: onsite
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We are looking for a
Lead, Information Security
to lead and shape Tabby’s information security function across both strategic and technical domains. This role will lead and own key security programmes across cloud security, security architecture, application security, vulnerability management, threat detection and incident response.
Key Responsibilities
Lead and contribute hands-on to security architecture and technical security reviews across cloud, infrastructure and product initiatives.
Design and implement security controls across
GCP and AWS
, including IAM, CSPM and cloud-native security.
Drive and contribute to
Secure SDLC / DevSecOps
, including SAST, DAST, SCA and container security.
Lead vulnerability management and actively participate in penetration testing, VAPT and red/purple team engagements.
Design and improve threat detection, SIEM use cases and security monitoring.
Lead and participate in complex security incident investigations and response.
Drive endpoint, infrastructure, network and firewall security initiatives.
Automate security processes and develop security tooling where needed.
Establish technical standards, security best practices and operating procedures.
Support and mentor a team of security engineers and analysts.
Work closely with Engineering, Infrastructure, Product, IT, Legal and Compliance teams to embed security across Tabby.
Skills, Knowledge and Expertise
Strong experience leading
Information Security / Cyber Security
functions in a senior technical or management role.
5+ years
of experience in Information Security or Cybersecurity, with at least
2 years
in a technical leadership or senior individual contributor role.
Deep expertise across
Cloud Security, Security Architecture, VAPT, AppSec/DevSecOps and Defensive Security
.
Experience leading security programmes and managing cross-functional initiatives.
Strong knowledge of
GCP/AWS, IAM, CSPM, SIEM, EDR/XDR and vulnerability management
.
Strong understanding of
penetration testing, red/purple teaming, threat hunting and incident response
.
Experience with
SAST, DAST, SCA and container security
within CI/CD environments.
Strong understanding of security architecture, threat modelling and enterprise security controls.
Experience working within a
regulated FinTech or banking environment
.
Knowledge of
CBUAE, UAE PDPL, PCI-DSS, ISO 27001 and SOC 2
.
Proven stakeholder management and strategic decision-making skills.
CISSP/CISM and OSCP or equivalent
certifications are preferred/required depending on the final hiring criteria.
Location: Belgrade, Remote/Serbia
Workplace: onsite
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We are looking for a
Lead, Information Security
to lead and shape Tabby’s information security function across both strategic and technical domains. This role will lead and own key security programmes across cloud security, security architecture, application security, vulnerability management, threat detection and incident response.
Key Responsibilities
Lead and contribute hands-on to security architecture and technical security reviews across cloud, infrastructure and product initiatives.
Design and implement security controls across
GCP and AWS
, including IAM, CSPM and cloud-native security.
Drive and contribute to
Secure SDLC / DevSecOps
, including SAST, DAST, SCA and container security.
Lead vulnerability management and actively participate in penetration testing, VAPT and red/purple team engagements.
Design and improve threat detection, SIEM use cases and security monitoring.
Lead and participate in complex security incident investigations and response.
Drive endpoint, infrastructure, network and firewall security initiatives.
Automate security processes and develop security tooling where needed.
Establish technical standards, security best practices and operating procedures.
Support and mentor a team of security engineers and analysts.
Work closely with Engineering, Infrastructure, Product, IT, Legal and Compliance teams to embed security across Tabby.
Skills, Knowledge and Expertise
Strong experience leading
Information Security / Cyber Security
functions in a senior technical or management role.
5+ years
of experience in Information Security or Cybersecurity, with at least
2 years
in a technical leadership or senior individual contributor role.
Deep expertise across
Cloud Security, Security Architecture, VAPT, AppSec/DevSecOps and Defensive Security
.
Experience leading security programmes and managing cross-functional initiatives.
Strong knowledge of
GCP/AWS, IAM, CSPM, SIEM, EDR/XDR and vulnerability management
.
Strong understanding of
penetration testing, red/purple teaming, threat hunting and incident response
.
Experience with
SAST, DAST, SCA and container security
within CI/CD environments.
Strong understanding of security architecture, threat modelling and enterprise security controls.
Experience working within a
regulated FinTech or banking environment
.
Knowledge of
CBUAE, UAE PDPL, PCI-DSS, ISO 27001 and SOC 2
.
Proven stakeholder management and strategic decision-making skills.
CISSP/CISM and OSCP or equivalent
certifications are preferred/required depending on the final hiring criteria.
Location: -, Remote/Uzbekistan
Workplace: onsite
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We are looking for a
Lead, Information Security
to lead and shape Tabby’s information security function across both strategic and technical domains. This role will lead and own key security programmes across cloud security, security architecture, application security, vulnerability management, threat detection and incident response.
Key Responsibilities
Lead and contribute hands-on to security architecture and technical security reviews across cloud, infrastructure and product initiatives.
Design and implement security controls across
GCP and AWS
, including IAM, CSPM and cloud-native security.
Drive and contribute to
Secure SDLC / DevSecOps
, including SAST, DAST, SCA and container security.
Lead vulnerability management and actively participate in penetration testing, VAPT and red/purple team engagements.
Design and improve threat detection, SIEM use cases and security monitoring.
Lead and participate in complex security incident investigations and response.
Drive endpoint, infrastructure, network and firewall security initiatives.
Automate security processes and develop security tooling where needed.
Establish technical standards, security best practices and operating procedures.
Support and mentor a team of security engineers and analysts.
Work closely with Engineering, Infrastructure, Product, IT, Legal and Compliance teams to embed security across Tabby.
Skills, Knowledge and Expertise
Strong experience leading
Information Security / Cyber Security
functions in a senior technical or management role.
5+ years
of experience in Information Security or Cybersecurity, with at least
2 years
in a technical leadership or senior individual contributor role.
Deep expertise across
Cloud Security, Security Architecture, VAPT, AppSec/DevSecOps and Defensive Security
.
Experience leading security programmes and managing cross-functional initiatives.
Strong knowledge of
GCP/AWS, IAM, CSPM, SIEM, EDR/XDR and vulnerability management
.
Strong understanding of
penetration testing, red/purple teaming, threat hunting and incident response
.
Experience with
SAST, DAST, SCA and container security
within CI/CD environments.
Strong understanding of security architecture, threat modelling and enterprise security controls.
Experience working within a
regulated FinTech or banking environment
.
Knowledge of
CBUAE, UAE PDPL, PCI-DSS, ISO 27001 and SOC 2
.
Proven stakeholder management and strategic decision-making skills.
CISSP/CISM and OSCP or equivalent
certifications are preferred/required depending on the final hiring criteria.
Location: Tbilisi, Remote/Tbilisi
Workplace: onsite
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We are looking for a
Lead, Information Security
to lead and shape Tabby’s information security function across both strategic and technical domains. This role will lead and own key security programmes across cloud security, security architecture, application security, vulnerability management, threat detection and incident response.
Key Responsibilities
Lead and contribute hands-on to security architecture and technical security reviews across cloud, infrastructure and product initiatives.
Design and implement security controls across
GCP and AWS
, including IAM, CSPM and cloud-native security.
Drive and contribute to
Secure SDLC / DevSecOps
, including SAST, DAST, SCA and container security.
Lead vulnerability management and actively participate in penetration testing, VAPT and red/purple team engagements.
Design and improve threat detection, SIEM use cases and security monitoring.
Lead and participate in complex security incident investigations and response.
Drive endpoint, infrastructure, network and firewall security initiatives.
Automate security processes and develop security tooling where needed.
Establish technical standards, security best practices and operating procedures.
Support and mentor a team of security engineers and analysts.
Work closely with Engineering, Infrastructure, Product, IT, Legal and Compliance teams to embed security across Tabby.
Skills, Knowledge and Expertise
Strong experience leading
Information Security / Cyber Security
functions in a senior technical or management role.
5+ years
of experience in Information Security or Cybersecurity, with at least
2 years
in a technical leadership or senior individual contributor role.
Deep expertise across
Cloud Security, Security Architecture, VAPT, AppSec/DevSecOps and Defensive Security
.
Experience leading security programmes and managing cross-functional initiatives.
Strong knowledge of
GCP/AWS, IAM, CSPM, SIEM, EDR/XDR and vulnerability management
.
Strong understanding of
penetration testing, red/purple teaming, threat hunting and incident response
.
Experience with
SAST, DAST, SCA and container security
within CI/CD environments.
Strong understanding of security architecture, threat modelling and enterprise security controls.
Experience working within a
regulated FinTech or banking environment
.
Knowledge of
CBUAE, UAE PDPL, PCI-DSS, ISO 27001 and SOC 2
.
Proven stakeholder management and strategic decision-making skills.
CISSP/CISM and OSCP or equivalent
certifications are preferred/required depending on the final hiring criteria.
Location: Kuwait City, Kuwait
Workplace: onsite
About Tabby:
Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.
We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.
If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.
About the role
Tabby is the leading shopping and financial services app in the Middle East — 25M+ users, 65,000+ merchants across Saudi Arabia, the UAE and Kuwait. We're now building our Kuwait team.
This is a founding role. As General Manager, you will take Tabby Kuwait from a licensed entity in progress to a fully operating, onshore, regulated business — and then scale it. You'll be the face of Tabby to the Central Bank of Kuwait and to the local banking and merchant ecosystem, with full accountability for standing up the entity, the team and the growth plan from day one.
Very few people get to build a regulated consumer finance business in a market from a standing start, with a proven regional platform behind them. This is that opportunity.
Key Responsibilities
Own the Central Bank of Kuwait relationship end to end — registration and licensing, correspondence, inspections and ongoing supervisory dialogue — as the named accountable executive
Stand up Tabby Payments K.S.C.C. as a fully operating local entity, with its own team, compliance, operations and governance
Carry full commercial ownership of the Kuwait market: merchant acquisition and retention, bank and payments partnerships, local marketing and customer growth
Own the local P&L and market-level economics, operating within group frameworks for product, credit, risk, treasury and legal — and influencing those functions to get what the market needs
Build and lead the local team, starting lean and scaling with the business — defining the hiring plan and owning the local cost base
Define and sequence the market's product roadmap with group product, bringing Tabby's wider product set into Kuwait as licensing and infrastructure allow — including longer-term financing, card, wallet and payments, and cross-border transfers
Represent Tabby externally as the senior leader in-market, with banks, merchants, partners and the regulator
Skills, Knowledge and Expertise
10+ years of experience, including at least 3 years in a general management or senior commercial role with full P&L accountability
A track record of launching or scaling a regulated financial services, payments or fintech business in a GCC market
Direct experience as the named accountable executive in a relationship with a financial regulator — licensing, submissions, examinations or remediation
Domain expertise in fintech, consumer lending/BNPL, payments and e-money, or retail banking and cards, including financial regulation and licensing in the GCC (Central Bank of Kuwait experience specifically valued)
A proven merchant or B2B commercial track record — building a partner base from a low base, not just managing an existing one
Comfort operating in ambiguity with a small team: a builder, not an administrator of an established machine
Strong grounding in P&L management and unit economics, regulatory submissions and compliance/AML frameworks, and commercial contracting and partnership negotiation
Professional Arabic and English, including the ability to handle Arabic regulatory correspondence
Nice to have:
Existing relationships with the Central Bank of Kuwait
Prior experience inside a high-growth start-up or fintech
Exposure to local funding or bank facility relationships
Location: Riyadh, KSA
Workplace: onsite
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We are looking for a
Cyber Security Lead
to join our Information Security team in Riyadh. You will provide technical leadership across defensive security, while managing a team of security engineers and analysts and driving security initiatives across the organization.
Key Responsibilities
Lead
security architecture and design reviews
across IT, cloud, and product initiatives.
Drive
cloud security
across GCP and AWS, including IAM, cloud security posture, and infrastructure security.
Lead the
Secure SDLC / DevSecOps
programme, including application security and security tooling across CI/CD.
Own
vulnerability management
, including vulnerability remediation, penetration testing and red team engagements.
Oversee
endpoint, infrastructure and network security
, including EDR, DLP and firewall security.
Lead
detection engineering, threat intelligence and incident response
, including complex security investigations.
Manage and develop a team of
security engineers and analysts
, including mentoring, performance management and career development.
Partner with Engineering, IT, Compliance and other teams to improve Tabby’s overall security posture and security standards.
Skills, Knowledge and Expertise
5+ years of experience in
cybersecurity / information security
, including technical leadership or senior-level responsibilities.
Experience leading security programmes across
security architecture, cloud security, vulnerability management and application security
.
Strong understanding of
defensive and offensive security
, including penetration testing, red/purple teaming, threat hunting and incident response.
Hands-on experience with
SIEM, EDR/XDR, vulnerability management, CSPM, DLP and security monitoring platforms
.
Strong knowledge of
GCP and/or AWS
, IAM, cloud security and infrastructure security.
Experience with
DevSecOps, Secure SDLC, SAST, DAST, SCA and container security
.
Strong scripting and automation skills and the ability to develop or oversee security tooling and integrations.
Knowledge of
SAMA CSF, NCA ECC, PCI-DSS and ISO 27001
.
Experience working in a
regulated FinTech or banking environment
.
Strong technical leadership, stakeholder management and team development skills.
CISSP/CISM and OSCP or equivalent
certifications are required.
Location: Riyadh, KSA
Workplace: onsite
We're looking for an Information Security Specialist (GRC) to join Tabby! The successful candidate will independently execute governance, risk, and compliance activities across the Tabby's information security programme.
Key Responsibilities
Information Security Governance
Maintain and update the information security governance framework documentation, policy library, and associated standards and procedures.
Draft and revise information security policies, standards, and baselines, ensuring alignment with applicable regulatory requirements and business objectives.
Monitor and track changes in legal, regulatory, and contractual requirements affecting information security (SAMA CSF, PDPL, NCA ECC, PCI-DSS), updating the compliance register accordingly.
Maintain and update role and responsibility matrices (RACI), information security governance committee documentation, and reporting packs.
Coordinate security governance committee meetings — preparing agendas, minutes, and action tracking.
Produce internal and external communication materials related to information security governance, policies, and programme updates.
Information Risk Management
Execute information security risk assessments independently, applying the organization's risk assessment methodology and producing complete risk registers with identified threats, vulnerabilities, likelihood, impact, and treatment plans.
Maintain and update the information asset register — tracking asset owners, classifications, and associated risk profiles.
Lead business impact assessment (BIA) data collection activities, coordinating with asset owners and business units to capture accurate recovery objectives and criticality ratings.
Conduct control effectiveness evaluations for key information security controls, documenting findings and escalating gaps to the Lead for treatment.
Coordinate third-party information security risk assessments — preparing assessment questionnaires, reviewing vendor responses, and producing risk summaries.
Integrate risk and vulnerability data into procurement reviews, project onboarding, and change management processes.
Prepare periodic risk reports for senior review, highlighting emerging risks, significant changes in the risk profile, and the status of risk treatment actions.
Compliance & Programme Development
Monitor the organization's compliance posture against SAMA CSF, NCA ECC, PDPL, ISO 27001, and PCI-DSS — tracking control status, identifying gaps, and coordinating remediation.
Coordinate internal and external audit activities — gathering evidence packages, liaising with auditors, tracking findings, and monitoring remediation progress.
Support the preparation of regulatory submissions, self-assessments, and compliance attestations required by SAMA, NCA, and PCI Council.
Maintain and enhance the security awareness programme — developing training materials, scheduling communications, and tracking completion metrics.
Monitor KPIs and KRIs for the information security programme, preparing accurate and timely dashboards for senior management review.
Support the integration of information security requirements into procurement, project management, and change control processes.
Cross-Functional & General GRC Support
Maintain the information security policy, standard, and procedure library — managing version control, review cycles, and distribution.
Support information security initiatives across business and technology teams, providing GRC subject matter expertise on projects and change programmes.
Conduct information classification reviews and document security requirements for key business and IT projects.
Deliver information security awareness sessions and materials to targeted staff groups.
Provide analytical support for GRC team reporting, data gathering, and programme tracking activities.
Skills, Knowledge and Expertise
Bachelor's degree in Information Technology, Computer Science, Software Engineering, Cybersecurity, Risk Management, or a related field.
1–3 years of professional experience in information security governance, risk management, compliance, or a closely related field. Hands-on experience with risk assessment execution, policy development, or compliance monitoring is required. Prior exposure to SAMA CSF, ISO 27001, PDPL, or NCA ECC requirements is a strong advantage. Experience in a regulated Fintech or banking environment is preferred.
ISO 27001 Foundation or Lead Implementer (preferred). CompTIA Security+ or equivalent.
Working toward CRISC (Certified in Risk and Information Systems Control) or CISM.
Benefits
We are an international team of inspired professionals located all over the globe.
We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees.
Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone.
You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region
We offer you relocation support as well as we guide you through all the process.
We’ll set you up with the devices required for your work.
Location: Paris
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🐼 WHO WE ARE
You. Better. With Alan.
Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.
We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.
By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.
We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.
Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.
🤘 HOW WE DO IT ?
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
🎯 What drives us — We're obsessed with helping our members live healthier
Mission is the Boss: long-term thinking, seeking our mission success above all else.
Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.
🏆 How we build excellence — We hire the best people and give them platform to succeed
Champions of excellence: extremely high standards and talent density.
Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.
Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously
🤝 How we grow together — We help each other improve through honest feedback and bold thinking
Optimistic alchemy: optimists who collaborate with genuine care and support teammates.
Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally
Bold & creative contrarians: think differently to achieve greatness, try new approaches
⚡ How we move fast — We fight complexity and focus on what matters most
Disciplined in execution: taking decisive actions with focus that compounds success over time
Fight for simplicity: only high impact processes, smart frugality
🚀 Your mission
Enterprise is our fastest growing market segment and represents a unique opportunity for Alan to become the health partner of millions of members by 2030.
Strengthening this segment is a high priority : we are doubling down to accelerate on the foundations set this year, increasing our reach, reinforcing our offer and positioning in order to support a growing number of larger companies in France.
As an Enterprise Sales & Strategy Associate, you will play a key role in helping us structure our approach to Very Large companies (> 3,000 employees). You will work closely with a team of 2 Senior Account Executives, 1 Business Developper and our Business Segment Lead, supporting them with closing deals and driving various growth-related projects.
You will be responsible for:
- Deal support: partnering with Account Executives on their deal strategy, account mapping, meeting preparation and pitch presentations in order to tailor our approach.
- Prospecting Support: Collaborating with Business Developers and Account Executives to build and deploy targeted prospecting strategies through account mapping, lead qualification, C-Level outreach, cold-calling and nurturing campaigns.
- Tender management and RFP (Request for Purchase) Library: orchestrating tender answers with a dedicated taskforce (ops, marketing, pre-sales, sales, top management), with ownership of specific sections and content to build. Ideal to shape project management skills!
- Networking & Brand Awareness: identifying events to participate to and personas to meet for our Founders and Senior Execs to make Alan more visible among decision-makers
- Process Scaling: auditing existing sales processes (CRM, minutes of meeting automation, meeting prep framework….), identifying and implementing improvement areas
- Go to Market Strategy: along with the crew lead or the Business Segment Lead, opportunity to dig deeper into a topic to crack (Unions market in France, brokers market…)
⭐ IS IT YOU WE’RE LOOKING FOR?
You would be a great fit at Alan if most of this sounds like you:
- Are fully fluent in French & English (written and spoken)
- Are analytical and think strategically : selling to very large accounts asks for the ability to map organizations to find the best interlocutor and have a clear picture of our positioning on the health insurance market
- Have a strong business sense: bringing a disruptive vision on a conventional market such as health insurance is hard. It requires the ability to convince high level stakeholders and be able to outline our product's impact at a strategic level.
- Are self-organized and autonomous: you are well-versed in missions requiring precision and reliability. You are able to manage a project from start to finish with minimal external assistance.
- Communicate effectively: given the number of internal stakeholders with whom Very Large Sales interact on a daily basis, the ability to communicate with clarity is essential.
- Display a growth mindset: you know how to ask for and receive feedback in order to grow and take the best of this experience to set you up for success in your early professional life.
- Excel at teamwork: given the strategic implications of our Very Large business segment, volume and timeline of work, you have the ability to lead transversal initiatives towards a particular objective.
- Show versatility: given the scope of work, you should be able to jump from one topic to another
- Have a strong product and “Tech” sense: Alan is an innovative company offering the most high-end healthcare software on the market. In order to thrive in selling it, you need to enjoy deep diving in the technical dimension of the software industry.
Level considered for this position is between A0 and A2.
We're looking for someone to start in January 2027, ideally for a 6-month internship.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Flexible office. Amazing office space at our HQ quai de Valmy
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible working hours. Organize your time as you wish.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Remote
Workplace: Remote
ABOUT OPTIMUM
Optimum is building the world's first data acceleration network for any blockchain. Powered by Random Linear Network Coding (RLNC), Optimum scales network speed, robustness, and throughput by orders of magnitude.
Co-founded by Muriel Medard, co-inventor of RLNC, and a team of industry experts, Optimum introduces a breakthrough in Web3 infrastructure. Our infrastructure enables high-speed data propagation, fast access, and secure updates, scaling the world computer. Backers include 1kx, Spartan, Robot Ventures, Finality Capital, Triton Capital (fka Kraken Ventures), CMT Digital, SNZ, and others.
Learn more at getoptimum.xyz http://getoptimum.xyz
ABOUT THE ROLE
We're hiring a Jr. Software Engineer to join the Optimum team and turn product ideas into working prototypes. You'll work closely with our CTO and CPO to build, test and benchmark our solutions against the competition.
This role is deliberately focused. Your job is product discovery through code: build it, measure it, learn from it, and help us find a good fit for our users.
WHAT YOU'LL DO
- Build working prototypes of new ideas alongside the engineering and product team.
- Design and run benchmarks that compare our prototypes with competing solutions, and report results clearly.
- Work with the product team to understand how our users operate, where performance matters most to them, and what they'd pay for.
- Iterate quickly: ship a prototype, present findings and gather feedback, decide what to keep, and move on.
- Use AI coding tools such as Claude Code and Cursor to prototype faster, so you spend your time on testing ideas rather than boilerplate.
- Help shape the roadmap by bringing data and working demos, not just assumptions.
WHAT WE'RE LOOKING FOR
- Strong hands-on software engineering skills and a track record of shipping, such as open-source work or side projects.
- Strong hands-on full-stack engineering skills, from backend services and APIs to web front ends, with a record of shipping things such as open-source work or side projects.
- A prototyping mindset: comfortable building something rough to answer a question, then refining what works.
- A competitive streak and curiosity about how your work stacks up against alternatives.
- Comfort with performance measurement and benchmarking.
- Clear written communication and the ability to work with a distributed team.
NICE TO HAVE
- Experience with Go or another systems language on the backend, and React or TypeScript on the front end.
- Familiarity with real-time data systems, latency-sensitive applications, or high-performance workloads.
- Experience with blockchain networks, P2P networking, or trading and MEV workflows.
- Experience working directly with product or business stakeholders.
WHAT WE OFFER
- Work on hard problems at the edge of networking, blockchain market structure, and decentralized systems.
- Close collaboration with a small, senior, cross-functional team.
- Competitive compensation, equity, and flexibility.
- Flexible time off.
- Fully remote.
- Work from wherever you do your best thinking. Most of the team operates on ET or CET, so we look for meaningful overlap with those windows (at least 5 hours per day).
This is a 4 month contract with the potential to extend.
Location: Remote (Canada)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
Our largest customers run complex operations, and when something isn’t working, the problem rarely sits neatly within one team. A customer may be implementing a new product, dealing with a complicated integration, or facing an operational issue with no obvious owner or solution. That’s where you come in!
We’re looking for a Strategic Fixer who wants exposure to a wide range of problems and is ready to own outcomes. You will take ambiguous problems, structure them, dig into the details, align senior stakeholders, and drive execution across teams that don’t report to you.
This isn’t a role where you make a recommendation and hand it off. One week you might be diagnosing a failing payroll integration, the next coordinating an engineering fix, and the next working with a customer’s VP of Operations to get an implementation back on track. The problems might vary, but your job stays the same: figure it out, get the right people moving, and own the problem until it’s solved. This role opens doors to a range of growth paths across Clipboard!
WHAT YOU'LL DO
- Analyze operational data to spot trends and bottlenecks, and turn your findings into clear recommendations that guide business decisions.
- Research and evaluate new tools, including AI, automation, and internal systems, and drive their adoption to make operations more effective.
- Design processes, workflows, and operating procedures that improve efficiency, quality, and customer experience
- Lead cross-functional projects and strategic initiatives from planning through execution, partnering with Operations, Product, Engineering, Customer Success, and other teams.
WHAT WE'RE LOOKING FOR
- 2–6 years of experience in a problem-solving role, such as strategy or management consulting, operations, strategy & operations, implementation, customer strategy, or program management.
- Experience solving operational problems by improving processes, designing workflows, or building scalable systems, while juggling multiple priorities in ambiguous, fast-moving environments.
- Strong analytical skills, with comfort using data (e.g., SQL, Python) to diagnose problems and support decisions.
- Clear written and verbal communication, with the ability to explain complex problems simply and align stakeholders across teams, from frontline operators to senior leaders.
- A high level of ownership. You don’t stop at the recommendation; you stay with the problem until it’s solved.
- A deep curiosity that drives you to reason from first principles and dig until you find the root cause.
- A habit of going to the source: testing the feature, listening to the agent call, calling the customer, or running the workflow.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
THE INTERVIEW PROCESS
At Clipboard, we don't believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. We are hiring for several teams through this one posting, so the process also helps us find the team where you’ll fit best. Here is how it works:
1. Application Review
2. Case Study
3. Case Study Interview
4. Hiring Manager Interview (s)
5. Offer!
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
Our largest customers run complex operations, and when something isn’t working, the problem rarely sits neatly within one team. A customer may be implementing a new product, dealing with a complicated integration, or facing an operational issue with no obvious owner or solution. That’s where you come in!
We’re looking for a Strategic Fixer who wants exposure to a wide range of problems and is ready to own outcomes. You will take ambiguous problems, structure them, dig into the details, align senior stakeholders, and drive execution across teams that don’t report to you.
This isn’t a role where you make a recommendation and hand it off. One week you might be diagnosing a failing payroll integration, the next coordinating an engineering fix, and the next working with a customer’s VP of Operations to get an implementation back on track. The problems might vary, but your job stays the same: figure it out, get the right people moving, and own the problem until it’s solved. This role opens doors to a range of growth paths across Clipboard!
WHAT YOU'LL DO
- Analyze operational data to spot trends and bottlenecks, and turn your findings into clear recommendations that guide business decisions.
- Research and evaluate new tools, including AI, automation, and internal systems, and drive their adoption to make operations more effective.
- Design processes, workflows, and operating procedures that improve efficiency, quality, and customer experience
- Lead cross-functional projects and strategic initiatives from planning through execution, partnering with Operations, Product, Engineering, Customer Success, and other teams.
WHAT WE'RE LOOKING FOR
- 2–6 years of experience in a problem-solving role, such as strategy or management consulting, operations, strategy & operations, implementation, customer strategy, or program management.
- Experience solving operational problems by improving processes, designing workflows, or building scalable systems, while juggling multiple priorities in ambiguous, fast-moving environments.
- Strong analytical skills, with comfort using data (e.g., SQL, Python) to diagnose problems and support decisions.
- Clear written and verbal communication, with the ability to explain complex problems simply and align stakeholders across teams, from frontline operators to senior leaders.
- A high level of ownership. You don’t stop at the recommendation; you stay with the problem until it’s solved.
- A deep curiosity that drives you to reason from first principles and dig until you find the root cause.
- A habit of going to the source: testing the feature, listening to the agent call, calling the customer, or running the workflow.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
THE INTERVIEW PROCESS
At Clipboard, we don't believe proxies are a reliable way to measure ability. We prefer to evaluate candidates by having them do work that closely resembles the actual job. We are hiring for several teams through this one posting, so the process also helps us find the team where you’ll fit best. Here is how it works:
1. Application Review
2. Case Study
3. Case Study Interview
4. Hiring Manager Interview (s)
5. Culture Interview
6. Offer!
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: United Kingdom, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
This role is fully remote, offering you flexibility to work from anywhere within the UK.
Your new role
As an Implementation Manager, reporting directly to a member of the Implementation Senior Leadership Team, you'll play a pivotal role in Olo's Customer Experience Team, helping to guide new and existing brands at their most transformative points to leverage Olo's products and services. Your work will directly impact the evolution of Olo’s product offerings by leveraging your product and industry knowledge to understand and address the unique goals and business processes of our customers. You'll also provide increasingly complex product expertise to customers, and collaborate with Project Managers, Technical Specialists, Product Managers, Support, and Leadership teams. You will have a direct impact on change management initiatives throughout the organization, and work alongside cross-functional peers to identify and contribute to process improvements, finding efficiencies to provide a seamless customer experience.
How You’ll Make An Impact
Responsible for a portfolio of projects involving product and platform integration work with various intricacies and evolving objectives and ensures successful outcomes.
Displays expert levels of understanding of Olo’s breadth of product offerings and how they interact with customers’ tech stacks.
Working with the customer, provides advanced technical troubleshooting and support for customer implementations addressing issues where possible and/or escalating according to established protocol with cross-functional teams.
Plays an active role in partnerships to support ongoing product and integration developments.
Leads efforts to identify and advocate for potential new product enhancements that can benefit customers or internal operations.
As needed, work with external product partners to resolve bugs that occur in an active customer implementation.
Conducts customer training on proper product integration best practices and troubleshooting.
Acts as a partner to the product team to amplify product changes and updates, ensures the team is educated on them, and fully understands the impact to the business and customer experience.
Actively participates in initiatives to improve Implementation velocity in collaboration with Olo leadership and the Implementation Team.
Identifies and understands our customers’ unique environment where Olo's products are implemented and provides guidance on best practices.
At times, may collaborate with Sales to participate in technical product discovery work in support of new opportunity business objectives.
Acts as a point of escalation across teams and responsible for navigating the issue through to resolution.
May partner with people managers to review metrics and identify opportunities to improve efficiencies.
May be required to conduct work associated with Professional or Managed Services agreements.
What Will Set You Up For Success
5+ years experience managing customer relationships, relevant project or account management work, or integration implementation work
Experience creating an excellent customer experience and demonstrated ability advocating for customers
Awareness of project management practices, including ability to self manage towards critical deadlines by leveraging internal stakeholders and/or external partners
Demonstrated ability to solve problems using available resources, and thoughtfully explain problems and resolutions
Demonstrated capacity to consume technical details at varying levels of complexity to successfully accomplish project objectives
Preferred experience with Asana, Jira, Salesforce, Google Suite, and Zendesk
Other Requirements
Ability to be on-call after-hours and weekends or work a non-traditional shift, as business needs arise.
Ability to travel occasionally, as needed.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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