Location: Ho Chi Minh City, Vietnam
Top 3 Reasons To Join Us
Competitive Salary
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As the Lead Full Stack Engineer, you will take on a pivotal role in guiding the design, implementation, and maintenance of our innovative SaaS platform. You will provide technical direction to the team, working across both front-end and back-end technologies, ensuring scalable and efficient software solutions. Collaborate closely with cross-functional teams to understand end-user requirements, optimize application performance, and enforce best coding practices. Your role will encompass mentoring junior developers, driving innovation, and ensuring the continuous growth and success of our platform.
What You Will Do
Lead the design, implementation, and maintenance of our insurance enterprise software solutions, providing technical direction to the team.
Demonstrate expertise in both front-end and back-end technologies, offering guidance on technology selection, architecture, and best practices.
Collaborate with product, design, and engineering teams to understand requirements and technical concepts, ensuring cohesive and effective solutions with a seamless user experience.
Optimize platform performance to handle large datasets and high user traffic, ensuring a smooth and responsive user experience.
Conduct and lead code reviews, enforce best coding practices, and drive the adoption of standards to maintain high code quality.
Investigate and promptly address bugs to uphold platform reliability.
Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations.
Stay abreast of the latest technologies, frameworks, and best practices, guiding the team in remaining competitive and innovative.
Design the platform with scalability and flexibility, accommodating evolving features and changes as the user base grows.
Provide mentorship and technical leadership to junior developers, fostering their growth and contribution to the team's objectives.
What We Need
Proven experience of 8+ years as a Full Stack Engineer, with a track record of leading complex SaaS applications.
Minimum 2 years in a lead/manager role, able to guide and ensure development of teams
Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker
Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js
Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications
Experience with microservices and/or clean architecture
Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code
Experience with unit, integration and function testing using front-end and back-end testing libraries
Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains
In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations
Demonstrated experience in performance optimization for high-traffic web applications
Experience with container technologies like docker and good understanding of cloud infrastructure and solutions.
Experience with agile development methodologies and collaborating with cross-functional teams
Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing
Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds
A passion for staying updated with the latest trends, technologies, and best practices in software development
Why You'll Love Working Here
International Environment
Competitive remuneration package
Hybrid Work Model for those in Ho Chi Minh City; Remote working for those outside Ho Chi Minh City
15 Days Annual Leave
13th-month Pay
Annual Performance Bonus
Stock Options after 6 months
Health Insurance
Company activities and events
Learning and development plan
CoverGo Company
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leadПротиворечивые условия: Hybrid Work Model for those in Ho Chi Minh City; Remote working for those outside Ho Chi Minh City
Location: Singapore
About the Company
Our client is a stealth AI startup backed by one of Southeast Asia's leading technology companies and is currently building its global founding team.
The company is developing an AI-native communication platform designed to simplify everyday tasks by integrating AI directly into conversations. Instead of switching between multiple applications, users can plan, organize, compare, research, and complete tasks within a single intelligent assistant.
Serving a market of billions of users still relying on traditional productivity tools, the platform focuses on delivering reliable AI workflows, persistent context, multi-step reasoning, and seamless task execution. The mission is to create an AI assistant that significantly improves productivity while making everyday work simpler and more intuitive.
About the Role
Our client is seeking a
VP of Research (Machine Learning)
to define and lead the research direction behind its AI platform. This leadership role will shape how AI systems reason, learn, evaluate, and continuously improve within a product designed for high-frequency, real-world usage.
Working closely with product and engineering leadership, this position will drive the long-term intelligence strategy, balancing cutting-edge research with practical production impact.
Key Responsibilities
Define and evolve the research roadmap for the platform's core AI intelligence, including context representation, memory, reasoning, planning, and orchestration.
Evaluate and determine when to develop proprietary model architectures versus leveraging or adapting frontier open-source and commercial AI models.
Design evaluation frameworks that measure real-world performance, robustness, safety, and long-term system behavior beyond traditional benchmark metrics.
Lead the company's AI alignment, safety, and guardrail strategy as a core component of product development.
Drive research and experimentation across advanced machine learning techniques, including:
Retrieval-Augmented Training (RAG)
Mixture of Experts (MoE)
Model Distillation
Multi-Agent Orchestration
Multimodal AI Systems
Partner closely with product and engineering teams to define and execute the intelligence strategy for AI-powered applications.
Establish and maintain high standards for research quality, technical judgment, and engineering excellence across the organization.
Requirements
Extensive experience designing, building, and deploying machine learning systems in production environments.
Strong technical expertise in model behavior, failure analysis, system evaluation, and long-term AI performance.
Proven ability to translate advanced research into reliable, production-ready AI solutions.
Demonstrated experience making high-impact technical decisions in fast-moving and ambiguous environments.
Deep understanding of AI evaluation methodologies, model robustness, safety, and system reliability.
Strong ownership mindset with the ability to lead technical strategy and execution.
Passion for building practical AI systems that deliver measurable real-world impact rather than focusing solely on academic research or benchmark performance.
Preferred Technical Skills
Experience with the following technologies is preferred:
Python
PyTorch and/or JAX
GPU-based model training and inference systems
Location: Singapore
About the Company
Our client is a stealth AI startup backed by one of Southeast Asia's leading technology companies and is currently building its global founding team.
The company is developing an AI-native communication platform designed to simplify everyday tasks by integrating AI directly into conversations. Instead of switching between multiple applications, users can plan, organize, compare, research, and complete tasks within a single intelligent assistant.
Serving a market of billions of users still relying on traditional productivity tools, the platform focuses on delivering reliable AI workflows, persistent context, multi-step reasoning, and seamless task execution. The mission is to create an AI assistant that significantly improves productivity while making everyday work simpler and more intuitive.
About the Role
Our client is seeking a
Technical Lead, Machine Learning
to lead the execution of its AI platform by translating research into scalable, production-ready machine learning systems. This role sits at the intersection of research, infrastructure, and product, with responsibility for ensuring models are trainable, deployable, observable, and optimized for real-world performance.
Working closely with research, engineering, and product teams, this position will drive the development of robust ML infrastructure while balancing performance, reliability, latency, and cost.
Key Responsibilities
Lead the end-to-end execution of machine learning systems, including data pipelines, training workflows, evaluation frameworks, inference architecture, and production deployment.
Fine-tune and optimize models using modern techniques such as
LoRA, QLoRA, Supervised Fine-Tuning (SFT), Direct Preference Optimization (DPO), and model distillation
.
Design, build, and operate scalable inference systems with a focus on latency, cost efficiency, and reliability.
Develop and maintain data pipelines for both synthetic and real-world training datasets.
Build evaluation frameworks to measure model performance, robustness, safety, and bias in collaboration with research teams.
Optimize production deployments through GPU utilization, memory efficiency, inference optimization, and scaling strategies.
Partner closely with application engineering teams to integrate machine learning systems into backend, desktop, and mobile products.
Continuously improve production systems through rapid iteration, monitoring, and data-driven optimization.
Requirements
Proven experience building and deploying production-grade machine learning systems used by real users.
Strong expertise working with large language models and understanding model behavior, limitations, and failure modes.
Experience developing scalable ML infrastructure, training pipelines, and inference systems.
Strong software engineering skills with the ability to write maintainable, production-quality code.
Experience balancing real-world production constraints, including latency, reliability, scalability, cost, and safety.
Strong ownership mindset with the ability to independently drive technical initiatives from design through deployment.
Excellent communication and collaboration skills, with experience working in cross-functional, high-performing engineering teams.
Preferred Technical Skills
Experience with the following technologies is preferred:
Python
PyTorch and/or JAX
GPU-based model training and inference systems
Location: Singapore
About the Company
Our client is a stealth AI startup backed by one of Southeast Asia's leading technology companies and is currently building its global founding team.
The company is developing an AI-native communication platform designed to simplify everyday tasks by integrating AI directly into conversations. Instead of switching between multiple applications, users can plan, organize, compare, research, and complete tasks within a single intelligent assistant.
Serving a market of billions of users still relying on traditional productivity tools, the platform focuses on delivering reliable AI workflows, persistent context, multi-step reasoning, and seamless task execution. The mission is to create an AI assistant that significantly improves productivity while making everyday work simpler and more intuitive.
About the Role
Our client is seeking a
Senior Machine Learning Engineer
to design and build production-grade machine learning systems that power its AI platform. This is a hands-on technical role focused on solving complex machine learning challenges, translating research into scalable solutions, and delivering reliable AI systems that operate effectively in real-world environments.
Working closely with research, product, and engineering teams, this position will independently own critical machine learning components from development through production deployment.
Key Responsibilities
Build and develop core machine learning systems that power AI-driven product capabilities.
Own the end-to-end machine learning lifecycle, including data preparation, model training, evaluation, inference, deployment, and continuous iteration.
Translate research concepts into reliable, production-ready machine learning solutions.
Investigate and resolve model performance issues and production system failures using real-world operational insights.
Continuously improve machine learning systems through rapid experimentation, measurement, and iteration.
Collaborate closely with research, product, and engineering teams to deliver impactful AI features.
Provide technical guidance through code reviews, best practices, and mentorship of fellow machine learning engineers.
Develop solutions that balance real-world production requirements, including latency, scalability, cost efficiency, reliability, and safety.
Requirements
Proven experience building and deploying production machine learning systems used by real users.
Strong understanding of modern machine learning models, including their behavior, limitations, and failure modes in production environments.
Excellent software engineering skills with the ability to develop robust, maintainable, production-quality systems.
Experience designing and implementing scalable machine learning pipelines and infrastructure.
Strong ownership mindset with the ability to independently solve complex technical challenges from concept through deployment.
Excellent problem-solving, communication, and collaboration skills within cross-functional engineering teams.
Demonstrated ability to iterate quickly and continuously improve machine learning systems based on production feedback.
Preferred Technical Skills
Experience with the following technologies is preferred:
Python
PyTorch and/or JAX
GPU-based training and inference systems
Location: Singapore
About the Company
Our client is a stealth AI startup backed by one of Southeast Asia's leading technology companies and is currently building its global founding team.
The company is developing an AI-native communication platform designed to simplify everyday tasks by integrating AI directly into conversations. Instead of switching between multiple applications, users can plan, organize, compare, research, and complete tasks within a single intelligent assistant.
Serving a market of billions of users still relying on traditional productivity tools, the platform focuses on delivering reliable AI workflows, persistent context, multi-step reasoning, and seamless task execution. The mission is to create an AI assistant that significantly improves productivity while making everyday work simpler and more intuitive.
About the Role
Our client is seeking a
Principal Machine Learning Engineer
to build and deploy production-grade machine learning systems that power its AI platform. This role focuses on translating research into scalable solutions by developing robust training pipelines, inference systems, evaluation frameworks, and deployment infrastructure.
Working closely with research and application engineering teams, this position will play a key role in delivering reliable, high-performance ML systems that operate effectively under real-world production constraints.
Key Responsibilities
Build and own end-to-end machine learning pipelines covering data processing, model training, evaluation, inference, and deployment.
Fine-tune and adapt models using modern techniques such as LoRA, QLoRA, Supervised Fine-Tuning (SFT), Direct Preference Optimization (DPO), and model distillation.
Design and operate scalable inference systems while balancing latency, cost, and reliability.
Develop and maintain data pipelines for both synthetic and real-world training datasets.
Build evaluation frameworks to assess model performance, robustness, safety, and bias in collaboration with research teams.
Optimize production deployments through GPU optimization, memory efficiency, latency reduction, and scaling strategies.
Collaborate with application engineering teams to integrate machine learning systems into backend, mobile, and desktop applications.
Continuously improve ML systems through rapid iteration and real-world performance monitoring while balancing production constraints such as latency, cost, reliability, and safety.
Requirements
Strong background in deep learning and transformer-based architectures.
Hands-on experience training, fine-tuning, or deploying large-scale machine learning models in production.
Proficiency with modern machine learning frameworks such as
PyTorch
or
JAX
.
Experience with distributed training and inference frameworks, including technologies such as
DeepSpeed, FSDP, Megatron, ZeRO, or Ray
.
Strong software engineering skills with experience building robust, maintainable, production-grade systems.
Experience optimizing GPU workloads, including memory efficiency, quantization, and mixed precision.
Ability to independently own end-to-end machine learning systems in fast-moving environments.
Strong problem-solving skills with a focus on rapid iteration and continuous improvement.
Preferred Qualifications
Experience with one or more of the following is preferred:
LLM inference frameworks such as
vLLM, TensorRT-LLM, or FasterTransformer
Open-source contributions to machine learning or systems libraries
Scientific computing, compiler technologies, or GPU kernel development
Reinforcement Learning from Human Feedback (RLHF) pipelines, including
PPO, DPO, or ORPO
Training or deploying multimodal or diffusion models
Large-scale data processing frameworks such as
Apache Arrow, Spark, or Ray
Location: Singapore
About the Company
Our client is a stealth AI startup backed by one of Southeast Asia's leading technology companies and is currently building its global founding team.
The company is developing an AI-native communication platform designed to simplify everyday tasks by integrating AI directly into conversations. Instead of switching between multiple applications, users can plan, organize, compare, research, and complete tasks within a single intelligent assistant.
Serving a market of billions of users still relying on traditional productivity tools, the platform focuses on delivering reliable AI workflows, persistent context, multi-step reasoning, and seamless task execution. The mission is to create an AI assistant that significantly improves productivity while making everyday work simpler and more intuitive.
About the Role
Our client is seeking an
iOS Software Engineer
to build and enhance its AI-native mobile experience. This role is responsible for developing production-grade iOS applications where AI interactions are central to the user experience, ensuring performance, reliability, and user trust across all mobile interactions.
Working closely with backend and machine learning teams, this position will focus on delivering scalable iOS applications that integrate advanced AI capabilities while maintaining a seamless and intuitive user experience.
Key Responsibilities
Build and maintain production iOS applications using
Swift
and
SwiftUI
.
Integrate AI-powered features through backend APIs.
Design user experiences for AI interactions, including loading states, streaming responses, retries, and fallback mechanisms.
Optimize application performance, memory usage, and battery efficiency.
Implement user feedback and analytics mechanisms to support AI evaluation and continuous product improvement.
Collaborate closely with backend and machine learning engineers on API design and system behavior.
Maintain high standards of application quality, stability, and reliability for App Store releases.
Requirements
Minimum
3 years of iOS development experience
using Swift.
Hands-on experience integrating AI-powered features into mobile applications.
Strong understanding of
async/await
, concurrency, and background task management.
Solid experience optimizing iOS application performance, memory usage, and responsiveness.
Experience developing, releasing, and maintaining production iOS applications.
Familiarity with designing applications that operate reliably under latency, partial failures, and non-deterministic AI behavior.
Exposure to
CoreML
or lightweight on-device machine learning is an advantage.
Familiarity with feature flags or remote configuration systems is preferred.
Strong understanding of user experience design for AI-powered applications, with an emphasis on usability and user trust.
Preferred Technical Skills
Experience with the following technologies is preferred:
Swift
SwiftUI
Swift Package Manager (SPM)
SQL and NoSQL databases
TensorFlow Lite (on-device inference)
Location: Singapore
About the Company
Our client is a stealth AI startup backed by one of Southeast Asia's leading technology companies and is currently building its global founding team.
The company is developing an AI-native communication platform designed to simplify everyday tasks by integrating AI directly into conversations. Instead of switching between multiple applications, users can plan, organize, compare, research, and complete tasks within a single intelligent assistant.
Serving a market of billions of users still relying on traditional productivity tools, the platform focuses on delivering reliable AI workflows, persistent context, multi-step reasoning, and seamless task execution. The mission is to create an AI assistant that significantly improves productivity while making everyday work simpler and more intuitive.
About the Role
Our client is looking for a
Full Stack Engineer – AI Systems
to build AI-native product experiences that transform advanced AI capabilities into intuitive, production-ready workflows. This role combines frontend, backend, and AI engineering to develop intelligent features that are reliable, scalable, and user-centric.
Working closely with product, backend, and machine learning teams, this position will focus on designing end-to-end AI workflows, integrating large language models (LLMs), and delivering seamless user experiences across web applications.
Key Responsibilities
Build end-to-end product features across frontend, backend, and AI integrations.
Design and develop AI agent workflows that support planning, tool usage, failure handling, and recovery across multiple steps.
Integrate LLMs, memory systems, and external tools into scalable, production-grade applications.
Design responsive AI interactions with streaming capabilities, partial results, and low-latency performance.
Improve system reliability, observability, and fallback mechanisms for AI-powered features.
Collaborate closely with product, backend, and machine learning teams to deliver features from concept to production.
Continuously iterate and improve product functionality based on user feedback, production insights, and real-world usage.
Requirements
Strong experience in full stack software engineering across frontend and backend development.
Solid understanding of system design, scalable architecture, and API development.
Experience building AI-powered applications using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), or similar technologies.
Ability to work effectively in fast-paced environments with evolving requirements.
Strong ownership mindset with experience delivering features from ideation through production deployment.
Excellent problem-solving skills and the ability to make pragmatic engineering decisions in ambiguous situations.
Preferred Technical Skills
Experience with some or all of the following technologies is preferred:
Next.js
Python
Node.js
PyTorch
OpenAI, Anthropic, or open-source Large Language Models (LLMs)
SQL and NoSQL databases
Kubernetes
Docker
Location: Singapore
About the Company
Our client is a stealth AI startup backed by one of Southeast Asia's leading technology companies and is currently building its global founding team.
The company is developing an AI-native communication platform designed to simplify everyday tasks by integrating AI directly into conversations. Instead of switching between multiple applications, users can plan, organize, compare, research, and complete tasks within a single intelligent assistant.
Serving a market of billions of users still relying on traditional productivity tools, the platform focuses on delivering reliable AI workflows, persistent context, multi-step reasoning, and seamless task execution. The mission is to create an AI assistant that significantly improves productivity while making everyday work simpler and more intuitive.
About the Role
Our client is seeking an
Android Software Engineer
to build and enhance its AI-native mobile experience. This role is responsible for developing production-grade Android applications where AI is at the core of the user experience, ensuring performance, reliability, and usability across all mobile interactions.
Working closely with backend and machine learning teams, this position will focus on delivering scalable Android applications that integrate advanced AI capabilities while maintaining a seamless user experience.
Key Responsibilities
Build and maintain production Android applications using
Kotlin
.
Integrate AI-powered features such as chat, vision, voice, and recommendation systems through backend APIs.
Design intuitive user experiences for AI interactions, including streaming responses, retries, and partial results.
Optimize application performance, memory usage, and responsiveness for AI-intensive workflows.
Implement analytics, logging, and user feedback mechanisms to support continuous AI evaluation and product improvement.
Collaborate closely with backend and machine learning engineers to define API integrations and system behavior.
Ensure application stability, security, and scalability within production environments.
Requirements
Minimum
3 years of Android application development experience
using Kotlin.
Hands-on experience integrating AI-powered features, such as Large Language Models (LLMs), computer vision, or speech APIs.
Strong understanding of asynchronous programming using
Coroutines
and
Flow
.
Experience working with RESTful or gRPC APIs and structured data formats.
Strong debugging, troubleshooting, and performance profiling skills.
Experience developing applications that operate reliably under conditions involving latency, partial failures, and non-deterministic behavior.
Familiarity with
ML Kit
or lightweight on-device inference is an advantage.
Experience publishing and maintaining production applications on the
Google Play Store
.
Preferred Technical Skills
Experience with the following technologies is preferred:
Kotlin / Java
SQL and NoSQL databases
TensorFlow Lite (on-device inference)
Location: Singapore
About the Company
Our client is a stealth AI startup backed by one of Southeast Asia's leading technology companies and is currently building its global founding team.
The company is developing an AI-native communication platform designed to simplify everyday tasks by integrating AI directly into conversations. Instead of switching between multiple applications, users can plan, organize, compare, research, and complete tasks within a single intelligent assistant.
Serving a market of billions of users still relying on traditional productivity tools, the platform focuses on delivering reliable AI workflows, persistent context, multi-step reasoning, and seamless task execution. The mission is to create an AI assistant that significantly improves productivity while making everyday work simpler and more intuitive.
About the Role
Our client is seeking a AI Backend Engineer to build and operate the backend infrastructure that powers AI-driven experiences across its products. The role focuses on owning the inference and orchestration layer that sits between AI models and end users, ensuring every interaction is fast, reliable, scalable, and cost-efficient.
Working closely with engineering and AI teams, this position will play a key role in designing production-grade backend services, optimizing system performance, and delivering robust AI-powered features across mobile and desktop platforms.
Key Responsibilities
Build, maintain, and operate backend systems that power AI-enabled features in production.
Design and implement AI inference pipelines, orchestration layers, and service architectures around AI models.
Develop scalable, high-performance APIs that integrate seamlessly with frontend applications and machine learning systems.
Optimize system performance by improving inference latency, throughput, caching, batching, and streaming capabilities.
Own production operations, including monitoring, logging, alerting, and incident response.
Troubleshoot and resolve issues within distributed systems to ensure service reliability and stability.
Continuously improve backend architecture and production systems based on operational insights and real-world usage.
Collaborate with cross-functional teams to deliver reliable, scalable, and high-quality AI-powered solutions.
Requirements
Strong backend engineering experience in production environments.
Proven experience building and operating high-throughput, low-latency backend services.
Experience designing scalable APIs and distributed systems.
Familiarity with AI inference patterns, including Large Language Models (LLMs), embeddings, and multimodal AI systems.
Strong debugging and troubleshooting skills within distributed production environments.
Demonstrated ability to deliver production-ready solutions while iterating based on real-world system performance.
Excellent analytical, problem-solving, and collaboration skills.
Technical Skills
Experience with the following technologies is preferred:
Python
Node.js
PyTorch
OpenAI, Anthropic, or open-source Large Language Models (LLMs)
SQL and NoSQL databases
Kubernetes
Docker
Location: Tbilisi, Georgia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you an experienced customer experience professional with leadership skills and a strong passion for being strategic and using insights to deliver exceptional service?
Does leading support within one of Europe’s fastest-growing tech companies sound like your next adventure? If the answers to the questions are "yes" then keep reading!
Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners. We launched in Georgia in April 2018 and have since then started conquering the food delivery scene in Tbilisi, Batumi, Rustavi and Kutaisi and other cities in Georgia.
As our team is growing, we're looking for a Support Manager to join our Shared Service Center team in Georgia! In our Support team there is no typical day. To be successful in this role you will need to be independent, customer-oriented, and have excellent interpersonal and relationship-building skills to provide best support to our Customers, Restaurants and Courier Partners. We are looking for someone who takes ownership beyond the obvious and who can take that extra step to support the team.
As our Support Manager you will lead our Shared Service Center team and inspire the high-quality standard of service that we provide to our customers and partners. With their excellent management skills, our Support Managers ensure that our Support Leads are running the operations between customers, restaurant partners and courier partners smoothly.
What you’ll be doing
Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners
Contribute to strategic initiatives and their execution in order to constantly improve the service proposition
Guide and coach the team in order to improve the associate’s performance, personal development and happiness
Implement new work procedures and features and encourage feedback around these
Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements.
Together with the Content, Training and Quality team, develop the quality and content processes within the Support operations in line with the training operations
Collaborate closely with other teams to meet the needs of the customers and improve overall level of service.
Lead by example and show what customer-obsessed means: At Wolt, the Support Team knows that customer interactions serve a larger purpose than simply fixing problems. The Support Manager will lead by example and raise the bar for the way support is provided at Wolt.
Our humble expectations
You can formulate yourself very well, both verbally as well as in written form in English and Georgian.
You are customer obsessed and have experience in Customer Support or Customer Service.
You have 3-5 years of experience in leading a team, preferably leading a leadership team or other more senior team
You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance.
Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise.
You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills.
You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
You have strong presentational skills and proficiency in Office tools
Any trainings or experience in people or project management are an advantage
A degree in Business Administration is a strong plus!
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Job Description
Action1 is transforming endpoint security for modern IT teams. As we continue our evolution from SMB to enterprise, we are hiring a high-performing Account Executive to drive new business across state, local, and education accounts in the United States. This is a quota-carrying, full-cycle role focused on landing and expanding SLED accounts while applying the same disciplined, new-business sales motion we use across mid-market and enterprise organizations. You will engage directly with IT Directors, Security Leaders, Infrastructure teams, procurement stakeholders, and executive decision-makers to position Action1’s patch management and endpoint security platform as a strategic solution.
We’re looking for someone who understands how cybersecurity and IT infrastructure buying works — longer sales cycles, multiple decision-makers, technical validation, security review, procurement navigation, and strong business justification — and who can bring that discipline into public sector and education accounts. This is not a relationship-only SLED role or a reactive RFP position. We need someone who can create pipeline, open doors with IT and security buyers, run strong discovery, manage technical evaluations, and close business in a high-growth, remote-first SaaS environment.
If you’ve successfully sold cybersecurity or adjacent IT solutions into mid-market, enterprise, or public sector accounts and enjoy building a pipeline as much as closing, this role is for you.
Responsibilities
— Drive SLED Revenue Growth: Own a defined U.S. SLED territory and meet or exceed quota targets through disciplined pipeline generation, account planning, and deal execution.
— Manage the Full Sales Cycle: Lead opportunities from prospecting through close — including discovery, stakeholder mapping, value alignment, technical validation, procurement navigation, negotiation, and contract execution.
— Sell to IT & Security Leaders: Engage IT Managers, Directors of Infrastructure, CISOs, CIOs, SysAdmins, security teams, and technical buying committees with credibility and consultative expertise.
— Build & Maintain Strong Pipeline Coverage: Generate pipeline through outbound prospecting, partner collaboration, and strategic account planning. Maintain disciplined forecasting and opportunity hygiene in Salesforce.
— Navigate Complex Buying Processes: Manage multi-threaded sales cycles, security reviews, procurement workflows, public sector buying requirements, and competitive displacement strategies.
— Partner with Solutions Engineers: Collaborate closely with pre-sales/technical resources to ensure strong technical validation and alignment with customer requirements.
— Execute Account Expansion Strategy: Identify upsell and cross-sell opportunities within SLED customers to drive expansion revenue and long-term retention.
— Stay Market-Aware: Maintain a strong understanding of cybersecurity trends, endpoint management, patch management, vulnerability remediation, public-sector IT priorities, and competitive positioning.
— Operate with Ownership: Work independently in a remote-first environment while collaborating cross-functionally with Marketing, Channel, Customer Success, Product, and Sales Leadership.
— Collaborate Cross-Functionally: Partner closely with marketing, product, channel, and sales leadership to incorporate field feedback and refine messaging for public-sector and education accounts.
Requirements
— 3–7+ years of quota-carrying B2B sales experience in SaaS, cybersecurity, IT infrastructure, endpoint management, or adjacent technical solutions.
— Proven success consistently owning deals with a minimum average deal value of $30K.
— Proven success selling into mid-market, enterprise, public sector, education, or other complex buying environments.
— Experience engaging IT buyers, including IT Directors, SysAdmins, Security Leaders, Infrastructure teams, and technical stakeholders.
— Demonstrated ability to generate pipeline and close complex deals.
— Strong forecasting discipline and Salesforce hygiene.
— Experience navigating longer, multi-stakeholder sales cycles, including technical validation, security review, procurement, and legal/commercial negotiation.
— Excellent discovery and consultative selling skills.
— Comfortable in a high-growth, fast-paced startup environment.
— Ability to operate independently in a developing territory and create structure without relying on a fully mature sales motion.
— We are seeking candidates who can start as soon as possible due to business needs.
— SLED, public sector, education, government, or regulated-market sales experience.
— Experience selling cybersecurity, endpoint management, patch management, vulnerability management, EDR, MDR, IAM, IT operations, or infrastructure solutions into public sector or education accounts.
— Familiarity with public sector procurement processes, cooperative purchasing, contract vehicles, RFPs, reseller-led motions, or budget cycles.
Benefits
— A collaborative environment encouraging you to own your domain and implement best practices
— Stable income, benefits, flexible working hours, and opportunities for promotion.
— Friendly and professional peers, eager to help and help you grow.
— A multitude of interesting challenges and opportunities.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We are seeking a Director, Technical Accounting – M&A to join our Finance team at Anthropic. In this role, you will support the company's accounting for mergers, acquisitions, strategic investments, and other complex capital transactions. You will report to the Senior Director, Technical Accounting – M&A
As Anthropic continues to scale rapidly and deploy capital into acquisitions, strategic investments, joint ventures, and novel commercial structures, you will be a key technical resource on structuring alternatives, consolidation outcomes, and financial statement impact. You will partner closely with Corporate Development, Legal, Tax, Treasury, FP&A, and leadership to ensure that deal economics are accurately reflected under US GAAP and that positions are defensible to external auditors, valuation specialists, and future regulators.
This is a builder role: you'll help operate and continuously sharpen the controls, valuation governance, and close-ready documentation expected of a large accelerated filer, working alongside the Senior Director as the function takes shape. If you thrive on being in the room when deals are shaped — and then making the accounting land cleanly — we want to hear from you.
In this role, you will:
Execute technical accounting for business combinations, asset acquisitions, joint ventures, and related financing/equity structures
Partner with and influence Corporate Dev to steer deal structures toward preferred terms and outcomes
Perform accounting due diligence on prospective transactions, advising Corporate Development and leadership on GAAP, control, and earnings implications before terms are finalized
Execute end-to-end purchase accounting — acquirer and acquisition-date identification, consideration measurement (contingent consideration, rollover equity, replacement awards), and recognition/measurement of assets, liabilities, and goodwill
Execute post-close integration accounting — conforming accounting policies, system/ledger onboarding, working capital true-ups, earn-out remeasurement, and push-down considerations
Assess and monitor consolidation and investment classification for investees and structured arrangements — VIE/primary-beneficiary analysis, reconsideration events, equity method, measurement alternative, and fair value through earnings — and support impairment and observable-price-change reviews
Manage third-party valuation specialists; review PPA, intangible asset valuations, contingent consideration fair values, and impairment analyses
Author and defend technical accounting policies & memoranda; partner closely with external auditors on M&A, investment, and consolidation matters
Partner with Tax on deal structuring and ASC 740/basis-difference impacts; with Treasury and Legal on equity, SAFE/convertible, and other financing instruments
Help refine the deal-accounting operating model — diligence checklists, Day-1 close playbooks, opening balance sheet procedures, measurement-period tracking, integration workplans, and SOX-ready controls over non-routine transactions
Prepare and review transaction-related disclosures for quarterly and annual filings, including pro forma financial information and significance testing
Present transaction accounting conclusions and financial statement impacts to leadership and cross-functional stakeholders in clear, decision-ready terms
Monitor standard-setting and SEC developments affecting business combinations, consolidation, and investments; support adoption and cross-functional education
You may be a good fit if you:
Have 10+ years of progressive accounting experience, including 4+ years owning complex M&A and strategic investment accounting transactions end-to-end
Hold an active CPA license
Bring significant Big 4 experience — ideally in a National Office, Transaction/Deal Advisory, or Capital Markets/Accounting Advisory group — paired with in-house experience at a high-growth or public technology company
Have contributed to multiple closed acquisitions and minority/strategic investments, including at least one transaction of meaningful scale or complexity
Possess deep command of US GAAP for business combinations, consolidation, equity method, and fair value measurement, with a track record of positions that withstand auditor and regulator scrutiny
Are fluent in valuation concepts and can direct and challenge third-party specialists on PPA, contingent consideration, and impairment models
Have operated within a deal-accounting or investments-accounting function, contributing to playbook and controls design
Communicate effectively with Corporate Development and Legal on structuring trade-offs, translating technical conclusions for cross-functional and senior stakeholders
Demonstrate exceptional written and verbal communication, translating complex deal accounting into clear business implications
Excel at hands-on technical execution in a fast-paced, ambiguous environment, partnering closely with the Senior Director on strategic judgment calls
Are proficient with accounting systems (Workday preferred), consolidation tools, and advanced Excel/modeling
Curious about and quick to adopt new AI tools, including Claude and Claude for Finance
Strong candidates may also:
Have deep, practitioner-level expertise in one or more of the following:
Business combinations and asset acquisitions (ASC 805), including contingent consideration, replacement share-based awards, and step acquisitions
Consolidation and investment classification (ASC 810, 323, 321), including VIE/primary-beneficiary analysis, basis differences, and the measurement alternative
Fair value measurement, acquired financial instruments, and goodwill/intangibles (ASC 820, 815, 825, 350, 360), including impairment testing and IPR&D
Have led accounting for carve-outs, divestitures, spin-offs, or legal-entity rationalizations, including standing up SOX-compliant controls over non-routine/complex transactions
Have prepared or reviewed pro forma financial information and registration-statement disclosures (Article 11 of Regulation S-X, S-X Rule 3-05/1-02(w) significance testing, S-1 processes)
Have experience with novel AI/technology deal structures — acqui-hires, IP/license-heavy transactions, data and compute arrangements, revenue-share partnerships, and strategic investor rights — and are passionate about leveraging AI to accelerate diligence, memo drafting, and close
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Code RL at Anthropic drives reinforcement learning efforts behind Claude's coding capabilities, creating and scaling agentic coding environments. This is an engineering role with unusual latitude to set technical direction and standards.
You'll be part of a team solving the engineering side of research efforts such as embedding with research teams, getting up to speed on their systems and needs, and designing the frameworks, APIs, and infrastructure that let researchers move faster, then rotating off, leaving behind well-oiled systems those teams can understand, own, and maintain themselves. Your remit also includes the ongoing health of production RL runs: maintainable, monitored, and straightforward to triage.
The team's problem space spans the client side of sandboxed execution for agentic RL environments, large-scale data processing jobs, the lifecycle of production datasets, and the frameworks researchers build environments on. You won't own all of this yourself, you'll take on the slices where your depth matters most. You'll be a strong fit if you have deep expertise in Python, a refined sense of taste for API and framework design, and hard-won intuition for how complex systems fail — especially silently. You should be comfortable diving into messy research code, finding the load-bearing abstractions, and improving them incrementally while researchers continue to build on top of your work.
Key responsibilities
Design widely-used APIs, frameworks, and abstractions that other engineers and researchers build on, with careful attention to interface legibility and principled defaults
Embed with research teams on a rotational basis: understand their engineering needs, build systems and APIs that support their work, and transfer ownership so teams can maintain those systems after you rotate off
Work directly in research codebases, improving reliability and structure without slowing down the research they support
Anticipate silent failure modes and prevent them structurally through type safety, well-designed invariants, targeted testing, and refactors that shrink the surface area for bugs
Contribute to the reliability of production RL systems, including monitoring, regression detection, and triage tooling
Help define engineering standards, review practices, and design patterns for a new team, and mentor researchers and engineers in adopting them
Minimum qualifications
Deep expertise in Python, including static typing, safe async and concurrency patterns, and writing performant Python code
A track record of designing intuitive, safe APIs or frameworks that other engineers or teams adopted and built on
Experience working productively in large, evolving, or research-style codebases that you didn't originally write
Demonstrated ability to anticipate failure modes — especially silent ones — and prevent them structurally through system design, type safety, and testing
Strong written and verbal communication skills, including the ability to explain system designs to collaborators with varied engineering backgrounds
Comfort with ambiguity: able to scope your own work from a loosely defined problem and drive it to a maintainable outcome
Preferred qualifications
Experience building infrastructure, tooling, or frameworks for machine learning research or RL workflows
Familiarity with reinforcement learning concepts, agentic systems, or LLM training pipelines
Experience building or operating large-scale distributed systems
Experience building client libraries or SDKs on top of sandboxed, containerized, or remote execution platforms
Experience with large-scale data processing or dataset lifecycle management
Experience designing plugin systems or extensible class hierarchies used across an organization
Experience embedding with or consulting for other teams, including successfully handing off systems for others to own
Experience defining code standards, lint rules, or static verification approaches adopted across multiple teams
Prior experience as a technical lead, or setting engineering standards for a team
Prior experience maintaining an open source project
Representative projects
These are examples of the challenges the team tackles; no one person will work on all of them:
Design a base RL environment abstraction general enough to be subclassed across a wide range of environments
Design a model-tool interface for sandboxed agentic environments that has explicit serialization semantics
Partner with the platform teams that own the sandbox runtime to specify low-level features that improve the integrity of agentic coding tasks
Design probes that catch sandbox regressions early
Design the lifecycle and maintenance scheme for a production dataset
Lead a research code refactor replacing loosely structured data containers with equivalents that carry stronger correctness guarantees, without breaking the experiments that depend on them
Design lint rules and code-style requirements that favor statically verifiable patterns — including patterns less likely to be overlooked by an LLM reviewing or writing the code — to shrink the surface area for silent bugs
Build the access layer that lets researchers discover and reuse data artifacts across teams
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Environments organization builds and maintains the infrastructure that improves Claude’s capabilities through reinforcement learning. That includes the frameworks researchers use to build environments and the infrastructure responsible for running them. The team's mission is to productionize research. You'll embed with research teams, get up to speed on how they work, and design the frameworks and APIs that let them move faster, building systems the team can understand, own, and maintain themselves. Scope also includes keeping production RL runs healthy, maintainable, monitored, and easy to triage.
You'll be a strong fit if you have deep expertise in Python, a refined sense of taste for API and framework design, and good intuition for how complex systems fail, especially silently. It's a bonus if you've built and operated a stateful distributed system, such as a workflow engine, actor framework, or durable-execution runtime, where correctness depends on getting shared state and recovery right. You should be comfortable diving into messy research code, finding the abstractions that matter, and improving them incrementally while researchers continue to build on your work. You should also be comfortable using AI tools to accelerate your own development, but have an impulse towards deep verification.
Key responsibilities
Design widely used APIs, frameworks, and abstractions that other engineers and researchers build on, making correct usage the default and ruling out entire classes of errors structurally
Own the platform layers that sit beneath every environment, including the agent runtime
Build the tooling that lets environment owners understand, debug, and maintain their environments in production without needing an infrastructure engineer in the loop
Embed with research teams on a rotational basis, work directly in their codebases without slowing down the research they support, and transfer ownership when you rotate off
Anticipate silent failure modes and prevent them structurally through type safety, well-designed invariants, targeted testing, and refactors that reduce the room for correctness issues
Drive adoption of new frameworks across the organization, including deprecations and cutovers
Help define the engineering standards, review practices, and design patterns for a new team, and mentor researchers and engineers in adopting them
Minimum qualifications
Deep expertise in Python, including static typing, safe async and concurrency patterns, and writing performant code
Strong taste in API and framework design, the ability to explain why an interface is right or wrong rather than just recognizing it, and a track record of other engineers or teams adopting and building on frameworks you have built
Experience designing or operating stateful concurrent or distributed systems, and reasoning carefully about failure, retries, idempotency, and consistency
A habit of verification: you measure before you conclude, and you build the checks that let a system show it's correct
Experience working productively in large, evolving, or research-style codebases that you didn't originally write
Strong written and verbal communication with collaborators of varied engineering backgrounds, and comfort with ambiguity: able to scope your own work from a loosely defined problem and drive it to a maintainable outcome
Preferred qualifications
Experience building infrastructure, tooling, or frameworks for machine learning research or RL workflows, and familiarity with agentic systems or LLM training pipelines
Experience building agent frameworks, orchestration engines, or multi-agent systems, including checkpoint and restore, replay, and coordination of long-running stateful processes
Experience using AI coding tools on code where correctness matters, with good judgment about what to delegate and how to make the results verifiable
Experience building client libraries or SDKs on top of sandboxed, containerized, or remote execution platforms
Experience with large-scale data processing, dataset lifecycle management, or data lineage systems
Experience designing serialization schemes, plugin systems, or extensible class hierarchies used across an organization
Experience embedding with or consulting for other teams and handing off systems for others to own, or defining code standards adopted across teams, or prior experience as a technical lead
Representative projects
These are examples of the challenges the team tackles:
Design a base RL environment abstraction that can be subclassed to support the large majority of environments built across RL
Redesign the model-tool interface for sandboxed agentic environments so that state is guaranteed to survive serialization, making it structurally impossible to write a tool that silently loses state
Design the state-sharing and recovery model for multi-agent workloads, so that losing a sandbox partway through a task becomes a transparent resume rather than lost work
Define the failure and retry model for a sandboxed execution platform, distinguishing infrastructure faults from genuine task outcomes so that each is handled correctly
Build the tooling that lets an environment owner diagnose why their environment is unhealthy in a production run, and fix it themselves
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$605,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We're standing up a dedicated executive support function within IT, and we're hiring the IT Support Engineer who will build it. IT Support is the front door for every employee technology need at Anthropic, and this role creates its most visible lane: white-glove support for our executives, their administrative business partners (ABPs), and our board.
You'll define what that service looks like: the support model for execs, board, and ABPs, the runbooks behind it, the intake and escalation paths, and the trusted relationships with ABPs and exec staff that make it work. You'll set the bar for discretion and polish as you go. You'll also be the person our leadership reaches when technology gets in the way. The requests that land in this lane range from routine to highly sensitive, and many arrive urgent: an executive locked out minutes before a meeting, an AV issue in a room full of leadership, a board member who needs setup handled quietly and correctly the first time. You own the request end to end and pull in specialist functions or IT Engineering pods as needed.
Responsibilities
Stand up the executive support intake channels and run it: monitor, respond, and follow through on every request from executives, ABPs, and board members
Define the white-glove service model for discretion-sensitive asks and deliver to it, holding confidentiality under pressure
Design the board-meeting AV support playbook with the AV pod, and provide AV support for executive rooms and board meetings, from setup and pre-checks through live triage
Create exec-support runbooks and SLAs that keep the service consistent as it grows
Build trusted relationships with ABPs and executive staff, and establish clear intake paths so leadership knows exactly where to go
Handle ABP escalations and exec-urgent issues calmly, and route into specialist lanes or IT Engineering pods when a request needs them
Establish the board member device, account, and access setup process with our Onboarding lane
Work the shared ticket queue with the SF Core team: walk-ups, desk-side help, hardware swaps, it-assist overflow, and AV T1 triage
Participate in the Core on-call rotation and contribute to the knowledge base and runbooks
Maintain a regular on-site presence in San Francisco
You may be a good fit if you have
7+ years of experience in IT support and 3+ years in executive support
Experience standing up a service or program from scratch, such as an executive support desk, a VIP support function, or a white-glove service
Experience supporting executives, their assistants, or a board to a white-glove standard
A track record of handling sensitive requests with discretion, and the judgment to know what stays confidential without being told
Strong hands-on IT support fundamentals: macOS-primary fleets, identity and access, SaaS troubleshooting, hardware lifecycle
AV fluency for executive rooms and board meetings: you can set up, verify, and fix a room under time pressure
Composure when an urgent escalation lands, and the judgment to know when to pull in help
High polish and low ego: you take pride in service quality and still pick up whatever the team needs, including the ordinary queue work
A security-first mindset and excellent judgment about when user experience yields to security requirements
Comfort with ambiguity: you can make progress before the process exists, and you enjoy shaping how things should work
The instinct to write things down: runbooks, KB articles, and status updates that keep people informed
Nice to have
Experience supporting a C-suite or board of directors at a company with significant security or compliance requirements
AV depth beyond first response, such as broadcast, live events, or room design input
Experience building runbooks, self-service content, or support automation
Experience supporting AI/ML research environments or highly technical user bases
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$180,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Software Development Engineer in Test - Contract
Join PlayStation's global initiative to build innovative test automation systems in a sophisticated environment. Engage with engineers, product owners, and designers to ensure high-quality products for millions of users.
Responsibilities:
Design, develop, and execute comprehensive test strategies, test plans, and test cases across UI, API, and backend systems to ensure high-quality feature delivery.
Collaborate closely with software engineers, product managers, and cross-functional teams to define test coverage and quality goals early in the development lifecycle.
Build, maintain, and scale robust automation frameworks for UI, API, service-level,and end-to-end testing, including device and performance testing.
Design and build testing infrastructure to enable automated service validation, shifting quality efforts beyond traditional UI testing and into backend systems.
Continuously improve quality engineering practices by introducing new standards, tools, and processes, and driving their adoption across teams.
Develop reusable test utilities, APIs, and libraries to improve efficiency and consistency in automation.
Maintain and enhance existing automation frameworks (Python, Selenium, etc.) for scalability, reliability, and performance.
Partner with infrastructure teams to design, implement, and optimize CI/CD pipelines and quality gates.
Analyze test results, identify root causes of defects, and work with development teams to drive timely resolution.
Support release readiness activities by validating features, assessing quality risks, and providing actionable recommendations.
Advocate for a shift-left testing approach, embedding quality practices throughout the software development lifecycle.
Required Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
5+ years of experience in software testing, including designing and executing test plans and test cases.
3+ years of hands-on experience building and maintaining automated tests for web, mobile, APIs, and/or backend services.
Proficiency in at least one programming language such as Python (preferred), Java, or JavaScript.
Strong experience testing REST APIs and service-oriented architectures, including API validation, integration testing, and contract testing.
Experience with contract testing frameworks such as Pact or similar consumer-driven contract testing solutions.
Familiarity with gRPC services, Protocol Buffers, and service-to-service testing methodologies.
Experience with test automation frameworks such as Selenium and/or Appium.
Strong experience with API testing tools and frameworks (e.g., Postman, REST Assured, GraphQL, gRPC).
Familiarity with modern development and DevOps tools (e.g., Git, Jenkins, Docker).
Solid understanding of software development lifecycle, CI/CD practices, and test methodologies.
Strong analytical, debugging, and problem-solving skills.
Ability to work effectively in a fast-paced, agile environment with minimal supervision.
Excellent written and verbal communication skills.
Preferred Qualifications:
Test or development experience on a non-PC device (phone/game console/set-top box, etc.).
Experience with React Native.
Experience with event-driven architectures and messaging systems.
Experience with test containers, mocking frameworks, and service virtualization.
Exposure to microservices architecture and distributed system testing strategies.
Experience with performance, load, and scalability testing tools and practices.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$60
—
$80 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Technical Program Manager - 6 month contract
Sony Interactive Entertainment is seeking a Technical Program Manager to lead complex technical initiatives that span multiple functionality within the quality engineering division. PlayStation's Software Quality Engineering teams align across PlayStation ensuring that the PlayStation brand retains its association with quality, detail, and exceptional experiences. Tasked with ensuring an extremely high level of quality in everything we ship, the QE teams work alongside developers, designs, and product owners to ensure test coverage of all feature areas and develop new and innovative test strategies and technologies for automation and manual testing.
The Technical Program Manager leads complex technical initiatives that span multiple functionality within the quality engineering division. To excel in this role, you must be able to navigate ambiguous technical challenges, work well within set deadlines, and drive through influence. In this role, you will lead a diverse team through the processes of establishing online services linking to multiple platforms and apps. Ideal candidates have knowledge of cloud services, work independently and seek to define order from complex multi-project needs.
Key Responsibilities:
Own delivery of large scale technical programs with significant impact.
Define deliverables and milestones for cross team dependencies to achieve maximum efficiency.
Develop a comprehensive roadmap for future releases and projects ensuring teams are able to allocate resources to achieve the roadmap with minimal risks.
Identify and mitigate risks across multiple programs providing clear and proactive communication to Program Management leadership.
Drive alignment across stakeholders providing clear communication and alignment to define key internal milestones, lead technical trade-offs, execute retrospective processes, and optimize program management processes
Backup program team for additional programs including internal tooling.
Develop and maintain deep understanding of systems including HW and SW architecture as well as Application or HW integrations.
Keep aligned with current technical trends and emerging technologies.
Required Qualifications:
Bachelor’s Degree in Engineering, Computer Science, related field or equivalent experience.
3+ years of technical program management experience in software development; Network and HW experience a plus.
Proven track record of delivering on schedule across complex, multi-team technical programs.
Technical experience with reviewing software architecture and design.
Technical experience in online services. Experience integrating with personal devices, apps on PC, or consoles, a plus.
Deep understanding of quality engineering including shift left/shift right methodologies.
Experience with program management and issue tracking tools such as Asana and JIRA.
Experience with KPI development and management.
Proven ability to quickly learn new software.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$70
—
$90 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Technical Program Manager - 12 month contract
Sony Interactive Entertainment is seeking a Technical Program Manager to lead complex technical initiatives that span multiple functionality within the quality engineering division. PlayStation's Software Quality Engineering teams align across PlayStation ensuring that the PlayStation brand retains its association with quality, detail, and exceptional experiences. Tasked with ensuring an extremely high level of quality in everything we ship, the QE teams work alongside developers, designs, and product owners to ensure test coverage of all feature areas and develop new and innovative test strategies and technologies for automation and manual testing.
The Technical Program Manager leads complex technical initiatives that span multiple functionality within the quality engineering division. To excel in this role, you must be able to navigate ambiguous technical challenges, work well within set deadlines, and drive through influence. In this role, you will lead a diverse team through the processes of establishing online services linking to multiple platforms and apps. Ideal candidates have knowledge of cloud services, work independently and seek to define order from complex multi-project needs.
Key Responsibilities:
Own delivery of large scale technical programs with significant impact.
Define deliverables and milestones for cross team dependencies to achieve maximum efficiency.
Develop a comprehensive roadmap for future releases and projects ensuring teams are able to allocate resources to achieve the roadmap with minimal risks.
Identify and mitigate risks across multiple programs providing clear and proactive communication to Program Management leadership.
Drive alignment across stakeholders providing clear communication and alignment to define key internal milestones, lead technical trade-offs, execute retrospective processes, and optimize program management processes
Backup program team for additional programs including internal tooling.
Develop and maintain deep understanding of systems including HW and SW architecture as well as Application or HW integrations.
Keep aligned with current technical trends and emerging technologies.
Required Qualifications:
Bachelor’s Degree in Engineering, Computer Science, related field or equivalent experience.
3+ years of technical program management experience in software development; Network and HW experience a plus.
Proven track record of delivering on schedule across complex, multi-team technical programs.
Technical experience with reviewing software architecture and design.
Technical experience in online services. Experience integrating with personal devices, apps on PC, or consoles, a plus.
Deep understanding of quality engineering including shift left/shift right methodologies.
Experience with program management and issue tracking tools such as Asana and JIRA.
Experience with KPI development and management.
Proven ability to quickly learn new software.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$70
—
$90 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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