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Location: Dominican Republic Job Title: Virtual Administrative Assistant Location: Remote Reports to: Luis Lora Job Summary: We are seeking a highly organized and proactive Virtual Administrative Assistant to support our team remotely. This role involves managing administrative tasks, streamlining processes, and ensuring efficient communication and organization across the team. The ideal candidate is detail-oriented, tech-savvy, and capable of managing multiple priorities. Key Responsibilities: Manage schedules, appointments, and meetings for team members using digital calendars. Coordinate and facilitate communication between team members, clients, and stakeholders. Perform data entry, maintain databases, and generate reports as needed. Handle email correspondence, prioritize messages, and draft professional responses. Organize and maintain digital files, ensuring accessibility and version control. Assist with preparing presentations, spreadsheets, and other business documents. Conduct online research and gather information to support team projects. Manage online tools and software subscriptions, ensuring effective usage. Provide customer service support via email or chat, addressing inquiries or concerns. Monitor and execute other administrative tasks as required by the team. Qualifications: Proven experience as a Virtual Assistant, Administrative Assistant, or similar role. Strong proficiency in tools such as Microsoft Office Suite, Google Workspace, and task management software (e.g., Trello, Asana). Excellent organizational, time management, and multitasking skills. Strong verbal and written communication abilities. Tech-savvy with the ability to quickly learn and adapt to new tools and software. Familiarity with CRM systems and project management tools is a plus. Ability to work independently, with minimal supervision, in a remote environment. How to Apply: Interested candidates, please submit your resume, cover letter, and any relevant portfolio or references.

Location: Chile Job Title: Virtual Administrative Assistant Location: Remote Reports to: Luis Lora Job Summary: We are seeking a highly organized and proactive Virtual Administrative Assistant to support our team remotely. This role involves managing administrative tasks, streamlining processes, and ensuring efficient communication and organization across the team. The ideal candidate is detail-oriented, tech-savvy, and capable of managing multiple priorities. Key Responsibilities: Manage schedules, appointments, and meetings for team members using digital calendars. Coordinate and facilitate communication between team members, clients, and stakeholders. Perform data entry, maintain databases, and generate reports as needed. Handle email correspondence, prioritize messages, and draft professional responses. Organize and maintain digital files, ensuring accessibility and version control. Assist with preparing presentations, spreadsheets, and other business documents. Conduct online research and gather information to support team projects. Manage online tools and software subscriptions, ensuring effective usage. Provide customer service support via email or chat, addressing inquiries or concerns. Monitor and execute other administrative tasks as required by the team. Qualifications: Proven experience as a Virtual Assistant, Administrative Assistant, or similar role. Strong proficiency in tools such as Microsoft Office Suite, Google Workspace, and task management software (e.g., Trello, Asana). Excellent organizational, time management, and multitasking skills. Strong verbal and written communication abilities. Tech-savvy with the ability to quickly learn and adapt to new tools and software. Familiarity with CRM systems and project management tools is a plus. Ability to work independently, with minimal supervision, in a remote environment. How to Apply: Interested candidates, please submit your resume, cover letter, and any relevant portfolio or references.

Location: Mexico Job Title: Virtual Administrative Assistant Location: Remote Reports to: Luis Lora Job Summary: We are seeking a highly organized and proactive Virtual Administrative Assistant to support our team remotely. This role involves managing administrative tasks, streamlining processes, and ensuring efficient communication and organization across the team. The ideal candidate is detail-oriented, tech-savvy, and capable of managing multiple priorities. Key Responsibilities: Manage schedules, appointments, and meetings for team members using digital calendars. Coordinate and facilitate communication between team members, clients, and stakeholders. Perform data entry, maintain databases, and generate reports as needed. Handle email correspondence, prioritize messages, and draft professional responses. Organize and maintain digital files, ensuring accessibility and version control. Assist with preparing presentations, spreadsheets, and other business documents. Conduct online research and gather information to support team projects. Manage online tools and software subscriptions, ensuring effective usage. Provide customer service support via email or chat, addressing inquiries or concerns. Monitor and execute other administrative tasks as required by the team. Qualifications: Proven experience as a Virtual Assistant, Administrative Assistant, or similar role. Strong proficiency in tools such as Microsoft Office Suite, Google Workspace, and task management software (e.g., Trello, Asana). Excellent organizational, time management, and multitasking skills. Strong verbal and written communication abilities. Tech-savvy with the ability to quickly learn and adapt to new tools and software. Familiarity with CRM systems and project management tools is a plus. Ability to work independently, with minimal supervision, in a remote environment. How to Apply: Interested candidates, please submit your resume, cover letter, and any relevant portfolio or references.

Location: Uruguay Job Title: Digital Marketing Coordinator Position Overview: The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market. Key Responsibilities: Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences. Create and manage content calendars that align with brand strategy and business objectives. Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics. Implement SEO strategies to improve website visibility and organic search ranking. Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy. Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance. Requirements: Minimum of 4 years of experience with B2B marketing. Proven experience in B2B social media management, SEO, and advertising. Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook. Proficiency with social media analytics and ad management tools. Preferred Qualifications: Experience in the clinical research or healthcare industry. Knowledge in the staffing industry. Strong understanding of regulations and best practices in healthcare marketing.

Location: Mexico City, Mexico 🦷 Dental Assistant Wanted: Experienced Only 🦷 Are you a seasoned Dental Assistant looking for an exciting opportunity to showcase your skills and expertise? We're seeking an experienced individual to join our dynamic team and make a difference in the dental healthcare industry. If you have a passion for providing exceptional support to dental professionals and patients alike, then we want to hear from you! Position: Dental Assistant Experience Required: Minimum 2 years in a similar role Location: Remote Employment Type: Full-time Key Responsibilities: Provide comprehensive administrative support to dental professionals, including managing schedules, appointments, and correspondence. Handle sensitive dental information with the utmost confidentiality. Assist in dental billing and insurance processing tasks as needed. Maintain electronic health records (EHR) accurately and efficiently. Conduct research and compile data on dental topics as requested. Qualifications: Proven experience as a Dental Assistant in a dental healthcare setting. Proficiency in dental terminology and understanding of dental procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to multitask and prioritize tasks effectively. Proficiency in using virtual communication tools and electronic medical records (EMR) systems. Benefits: Competitive salary commensurate with experience. Remote work opportunity with flexible hours. Professional development and growth opportunities. Chance to be part of a supportive and collaborative team dedicated to improving dental healthcare delivery. How to Apply: If you meet the above qualifications and are excited about the prospect of joining our team as a Dental Assistant, please submit your resume along with a cover letter detailing your relevant experience and why you're the ideal candidate for this position. Email your application to [Insert Email Address]. Join us in revolutionizing dental healthcare delivery! We look forward to welcoming a skilled and dedicated Dental Assistant to our team.

Location: Nicaragua Position: Medical Biller Experience Required: Open Dental Software Location: Remote About Us: At Angel City VA, we are committed to providing exceptional dental care to our patients. We pride ourselves on our state-of-the-art facilities and our team of dedicated professionals. We are currently seeking a detail-oriented and experienced Medical Biller with expertise in Open Dental software to join our team. Key Responsibilities: Accurately process and submit insurance claims using Open Dental software. Verify patient insurance coverage and eligibility. Resolve billing discrepancies and respond to inquiries from patients and insurance companies. Maintain and update patient billing records. Ensure compliance with HIPAA and other relevant regulations. Qualifications: Proven experience as a Medical Biller, preferably in a dental practice. Proficiency in Open Dental software is a must. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Knowledge of dental billing codes and procedures. Ability to work independently and as part of a team. Why Join Us: Competitive salary and benefits package. Supportive and collaborative work environment. Opportunities for professional growth and development. Access to the latest dental technology and tools.

Location: Peru Position: Medical Biller Experience Required: Open Dental Software Location: Remote About Us: At Angel City VA, we are committed to providing exceptional dental care to our patients. We pride ourselves on our state-of-the-art facilities and our team of dedicated professionals. We are currently seeking a detail-oriented and experienced Medical Biller with expertise in Open Dental software to join our team. Key Responsibilities: Accurately process and submit insurance claims using Open Dental software. Verify patient insurance coverage and eligibility. Resolve billing discrepancies and respond to inquiries from patients and insurance companies. Maintain and update patient billing records. Ensure compliance with HIPAA and other relevant regulations. Qualifications: Proven experience as a Medical Biller, preferably in a dental practice. Proficiency in Open Dental software is a must. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Knowledge of dental billing codes and procedures. Ability to work independently and as part of a team. Why Join Us: Competitive salary and benefits package. Supportive and collaborative work environment. Opportunities for professional growth and development. Access to the latest dental technology and tools.

Location: Panama Position: Medical Biller Experience Required: Open Dental Software Location: Remote About Us: At Angel City VA, we are committed to providing exceptional dental care to our patients. We pride ourselves on our state-of-the-art facilities and our team of dedicated professionals. We are currently seeking a detail-oriented and experienced Medical Biller with expertise in Open Dental software to join our team. Key Responsibilities: Accurately process and submit insurance claims using Open Dental software. Verify patient insurance coverage and eligibility. Resolve billing discrepancies and respond to inquiries from patients and insurance companies. Maintain and update patient billing records. Ensure compliance with HIPAA and other relevant regulations. Qualifications: Proven experience as a Medical Biller, preferably in a dental practice. Proficiency in Open Dental software is a must. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Knowledge of dental billing codes and procedures. Ability to work independently and as part of a team. Why Join Us: Competitive salary and benefits package. Supportive and collaborative work environment. Opportunities for professional growth and development. Access to the latest dental technology and tools.

Location: Colombia Position: Medical Biller Experience Required: Open Dental Software Location: Remote About Us: At Angel City VA, we are committed to providing exceptional dental care to our patients. We pride ourselves on our state-of-the-art facilities and our team of dedicated professionals. We are currently seeking a detail-oriented and experienced Medical Biller with expertise in Open Dental software to join our team. Key Responsibilities: Accurately process and submit insurance claims using Open Dental software. Verify patient insurance coverage and eligibility. Resolve billing discrepancies and respond to inquiries from patients and insurance companies. Maintain and update patient billing records. Ensure compliance with HIPAA and other relevant regulations. Qualifications: Proven experience as a Medical Biller, preferably in a dental practice. Proficiency in Open Dental software is a must. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Knowledge of dental billing codes and procedures. Ability to work independently and as part of a team. Why Join Us: Competitive salary and benefits package. Supportive and collaborative work environment. Opportunities for professional growth and development. Access to the latest dental technology and tools.

Location: Argentina Position: Medical Biller Experience Required: Open Dental Software Location: Remote About Us: At Angel City VA, we are committed to providing exceptional dental care to our patients. We pride ourselves on our state-of-the-art facilities and our team of dedicated professionals. We are currently seeking a detail-oriented and experienced Medical Biller with expertise in Open Dental software to join our team. Key Responsibilities: Accurately process and submit insurance claims using Open Dental software. Verify patient insurance coverage and eligibility. Resolve billing discrepancies and respond to inquiries from patients and insurance companies. Maintain and update patient billing records. Ensure compliance with HIPAA and other relevant regulations. Qualifications: Proven experience as a Medical Biller, preferably in a dental practice. Proficiency in Open Dental software is a must. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Knowledge of dental billing codes and procedures. Ability to work independently and as part of a team. Why Join Us: Competitive salary and benefits package. Supportive and collaborative work environment. Opportunities for professional growth and development. Access to the latest dental technology and tools.

Location: Colombia 🌐 Social Media Manager Location: Remote Department: Marketing & Communications Reports to: Head of Marketing / Brand Director 🧠 About the Role We’re looking for a dynamic Social Media Manager to lead our brand’s digital voice across platforms. You’ll be the architect behind our online presence—crafting compelling content, building community, and driving engagement that translates into real-world impact. If you live and breathe trends, analytics, and creative storytelling, we want to hear from you. 🎯 Key Responsibilities •     Develop and execute multi-platform social media strategies aligned with brand goals •     Create, curate, and schedule engaging content (text, image, video, stories, reels, etc.) •     Monitor, respond to, and grow community engagement across all channels •     Analyze performance metrics and adjust strategies for optimal reach and impact •     Collaborate with design, marketing, and product teams to align messaging •     Stay ahead of platform updates, algorithm changes, and emerging trends •     Manage influencer partnerships and user-generated content campaigns •     Prepare monthly reports with insights, wins, and recommendations 🛠️ Requirements •     Proven experience managing social media accounts for brands or organizations •     Strong writing, editing, and visual storytelling skills •     Proficiency in tools like Meta Business Suite, Hootsuite, Canva, or Adobe Creative Suite •     Familiarity with analytics platforms (Google Analytics, Sprout Social, etc.) •     Ability to adapt tone and messaging across different audiences and platforms •     Creative thinker with a strategic mindset and attention to detail •     Bonus: Experience with paid social campaigns and A/B testing 🌟 What We Offer •     A collaborative, creative work environment •     Opportunities for growth and professional development •     Flexible work arrangements •     A chance to shape the voice of a brand that values authenticity and innovation

Location: Colombia About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Responsibilities: Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters. Handle patient inquiries and provide accurate and empathetic responses. Coordinate with healthcare providers to ensure seamless patient care. Prepare and update medical documents, reports, and correspondence. Manage electronic health records (EHR) and maintain patient confidentiality. Collaborate with medical staff to organize virtual medical consultations. Perform basic medical research and assist in creating medical content. Requirements: Proven experience as a Medical Assistant, Medical Secretary, or similar role. Proficiency in medical terminology and understanding of medical procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to work independently and manage tasks efficiently. Proficiency in using medical software, EHR systems, and Microsoft Office Suite. Comfortable with virtual communication tools such as Zoom or Skype. High-speed internet connection and a reliable computer setup. Preferred Qualifications: Medical Assistant certification or related healthcare certification. Previous experience with telemedicine platforms. Knowledge of medical billing and insurance processes. Familiarity with HIPAA regulations and patient data privacy. What We Offer: Competitive compensation based on experience and qualifications. HMO Card Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Dominican Republic About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Responsibilities: Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters. Handle patient inquiries and provide accurate and empathetic responses. Coordinate with healthcare providers to ensure seamless patient care. Prepare and update medical documents, reports, and correspondence. Manage electronic health records (EHR) and maintain patient confidentiality. Collaborate with medical staff to organize virtual medical consultations. Perform basic medical research and assist in creating medical content. Requirements: Proven experience as a Medical Assistant, Medical Secretary, or similar role. Proficiency in medical terminology and understanding of medical procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to work independently and manage tasks efficiently. Proficiency in using medical software, EHR systems, and Microsoft Office Suite. Comfortable with virtual communication tools such as Zoom or Skype. High-speed internet connection and a reliable computer setup. Preferred Qualifications: Medical Assistant certification or related healthcare certification. Previous experience with telemedicine platforms. Knowledge of medical billing and insurance processes. Familiarity with HIPAA regulations and patient data privacy. What We Offer: Competitive compensation based on experience and qualifications. HMO Card Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Mexico Position Summary: The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities. This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members. Core Responsibilities: 1. Clinical Trial Opportunity Identification & Pipeline Development.  Systematically identify new clinical trial opportunities through: o ClinicalTrials.gov o GlobalData o Sponsor and CRO websites o Industry portals and targeted search strategies  Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on: o Study status o Sponsor/CRO o Therapeutic area o Phase and timelines  Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas. 2. Sponsor & CRO Intelligence and Evaluation.  Conduct structured due diligence on Sponsors/CROs, including: o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions) o Therapeutic area strategy and pipeline depth o Historical trial execution patterns and site selection tendencies  Generate Sponsor profiles to guide prioritization and outreach strategy. 3. Study Feasibility Pre-Assessment (Non-Financial).  Perform early-stage study evaluation to determine organizational fit: o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry) o Investigational product type (drug, device, biologic) o Study phase (priority on Phase II–IV)  Analyze protocol-level elements: o Inclusion/exclusion criteria o Visit schedules and procedural burden o Study design complexity  Translate findings into actionable go/no-go recommendations for internal stakeholders. 4. Investigator & Patient Population Matching.  Conduct targeted research to align studies with: o Investigator expertise o Existing and potential patient populations o Diagnosis mapping using ICD frameworks  Support identification of high-probability enrollment scenarios based on: o Disease prevalence o Site capabilities o Historical performance indicators 5. Strategic Intelligence & Market Analysis.  Monitor and interpret trends across therapeutic areas: o Emerging indications o Sponsor investment patterns o Competitive site activity  Analyze datasets and visual trends to: o Identify high-value therapeutic opportunities o Provide strategic recommendations to leadership  Produce insight summaries and pipeline reports for executive review. 6. Targeted Outreach Strategy Development.  Develop highly tailored outreach approaches for Sponsors and CROs: o Align messaging with:  Study protocol specifics  Investigational product characteristics  Target patient populations o Customize communication based on stakeholder type:  Sponsor executives  Clinical operations teams  CRO representatives  Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit. 7. Contact Identification & Relationship Mapping.  Identify and validate key decision-makers using: o LinkedIn o GlobalData o Sponsor/CRO websites o RocketReach o Advanced search methodologies  Build and maintain a clean, structured contact database for outreach execution. 8. SOP Adherence & Operational Compliance.  Execute all responsibilities in strict accordance with organizational SOPs: o Naming conventions o Documentation standards o Workflow processes  Ensure audit-ready documentation of all pipeline activities and evaluations. Required Skills & Technical Proficiency: Systems & Tools.  Advanced proficiency in: o Microsoft Excel (trackers, data analysis, pipeline management) o Microsoft Word o G-Suite (Docs, Sheets, Drive) o SharePoint & OneDrive o Microsoft Outlook o Dropbox o Microsoft Teams / Zoom Core Competencies:  Strong analytical capability (data interpretation, pattern recognition, trend analysis)  High attention to detail and organizational discipline  Ability to synthesize complex clinical and market data into clear recommendations  Strong written and verbal communication skills  Research-driven mindset with structured, repeatable workflows  Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures Preferred Qualifications:  Experience in clinical research, CROs, or healthcare business development  Familiarity with: o Clinical trial design and phases o ICD coding systems o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions  Experience using clinical intelligence platforms and pipeline tools Key Performance Indicators (KPIs):  Volume and quality of identified trial opportunities  Pipeline growth rate and alignment with organizational priorities  Accuracy and depth of Sponsor and study evaluations  Conversion of identified opportunities to feasibility engagement  Quality and effectiveness of targeted outreach strategies  Timeliness and completeness of pipeline tracking and reporting Role Boundaries (Explicit Exclusions):  No responsibility for: o Budget development o Contract negotiation o Financial feasibility analysis Position Impact: This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:  Secure high-quality studies  Optimize enrollment potential  Align with Sponsors that match long-term growth strategy

Location: Dominican Republic Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication. This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards. Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred. Essential Duties and Responsibilities Interpretation & Translation: • Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff. • Ensure accurate use of medical terminology in both languages. • Maintain cultural sensitivity and communication clarity in all interactions. Patient Communication Support • Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish. • Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution. • Handle inbound and outbound patient phone calls. • Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries. • Support providers and staff with patient communication needs. Administrative & Clinical Support • Assist with communication workflows related to patient care coordination. • Document communication interactions accurately in clinic systems. • Support administrative tasks related to patient communication and scheduling. • Help manage communication queues to ensure timely responses. • Provide general support to clinical and operational teams as needed. Compliance & Quality Standards • Maintain HIPAA compliance and patient confidentiality at all times. • Ensure all communications meet clinic professionalism and quality standards. • Deliver accurate interpretation and communication support in a fast-paced clinical environment. Qualifications • Fluency in English and Spanish (spoken and written) — required. • Strong grammar, spelling, and professional writing skills in both languages — required. • Medical interpreter certification or healthcare translation certification — strongly preferred. • Previous healthcare, clinic, medical office, or patient communication experience — preferred. • Knowledge of medical terminology in both English and Spanish. • Experience handling phone systems, SMS communication platforms, and patient communication tools. • Strong organizational skills and ability to multitask. • Excellent customer service and interpersonal communication skills. • Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools). • Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards. Schedule: 1:00 PM - 9:00 PM AST.

Location: Colombia Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication. This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards. Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred. Essential Duties and Responsibilities Interpretation & Translation: • Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff. • Ensure accurate use of medical terminology in both languages. • Maintain cultural sensitivity and communication clarity in all interactions. Patient Communication Support • Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish. • Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution. • Handle inbound and outbound patient phone calls. • Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries. • Support providers and staff with patient communication needs. Administrative & Clinical Support • Assist with communication workflows related to patient care coordination. • Document communication interactions accurately in clinic systems. • Support administrative tasks related to patient communication and scheduling. • Help manage communication queues to ensure timely responses. • Provide general support to clinical and operational teams as needed. Compliance & Quality Standards • Maintain HIPAA compliance and patient confidentiality at all times. • Ensure all communications meet clinic professionalism and quality standards. • Deliver accurate interpretation and communication support in a fast-paced clinical environment. Qualifications • Fluency in English and Spanish (spoken and written) — required. • Strong grammar, spelling, and professional writing skills in both languages — required. • Medical interpreter certification or healthcare translation certification — strongly preferred. • Previous healthcare, clinic, medical office, or patient communication experience — preferred. • Knowledge of medical terminology in both English and Spanish. • Experience handling phone systems, SMS communication platforms, and patient communication tools. • Strong organizational skills and ability to multitask. • Excellent customer service and interpersonal communication skills. • Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools). • Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards. Schedule: 1:00 PM - 9:00 PM AST.

Location: Philippines About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Responsibilities: Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters. Handle patient inquiries and provide accurate and empathetic responses. Coordinate with healthcare providers to ensure seamless patient care. Prepare and update medical documents, reports, and correspondence. Manage electronic health records (EHR) and maintain patient confidentiality. Collaborate with medical staff to organize virtual medical consultations. Perform basic medical research and assist in creating medical content. Requirements: Proven experience as a Medical Assistant, Medical Secretary, or similar role. Proficiency in medical terminology and understanding of medical procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to work independently and manage tasks efficiently. Proficiency in using medical software, EHR systems, and Microsoft Office Suite. Comfortable with virtual communication tools such as Zoom or Skype. High-speed internet connection and a reliable computer setup. Preferred Qualifications: Medical Assistant certification or related healthcare certification. Previous experience with telemedicine platforms. Knowledge of medical billing and insurance processes. Familiarity with HIPAA regulations and patient data privacy. What We Offer: Competitive compensation based on experience and qualifications. One of the best HMO Card in the business Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Mexico City, Mexico About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Responsibilities: Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters. Handle patient inquiries and provide accurate and empathetic responses. Coordinate with healthcare providers to ensure seamless patient care. Prepare and update medical documents, reports, and correspondence. Manage electronic health records (EHR) and maintain patient confidentiality. Collaborate with medical staff to organize virtual medical consultations. Perform basic medical research and assist in creating medical content. Requirements: Proven experience as a Medical Assistant, Medical Secretary, or similar role. Proficiency in medical terminology and understanding of medical procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to work independently and manage tasks efficiently. Proficiency in using medical software, EHR systems, and Microsoft Office Suite. Comfortable with virtual communication tools such as Zoom or Skype. High-speed internet connection and a reliable computer setup. Preferred Qualifications: Medical Assistant certification or related healthcare certification. Previous experience with telemedicine platforms. Knowledge of medical billing and insurance processes. Familiarity with HIPAA regulations and patient data privacy. What We Offer: Competitive compensation based on experience and qualifications. HMO Card Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.