Location: Portugal - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
THE ROLE
You’ll build and deploy customer translation and localization workflows, lead technical discovery and demos, guide onboarding, and support renewals by demonstrating value and resolving technical blockers. This is a hands-on engineering role with substantial customer-facing responsibility. You’ll focus on enterprise workflows in learning and development (L&D), websites, and marketing.
WHAT YOU’LL DO
Scope customer needs into technical plans with clear dependencies, acceptance criteria, and measurable outcomes.
Build AI workflows using prompts, glossaries, translation memories, and human review to meet customer terminology, brand, and quality requirements.
Write and deploy integrations with CMS, DAM, PIM, LMS, and commerce systems, preserving content structure, metadata, and context.
Own production readiness: secure data access, testing, error handling, monitoring, quality evaluation, and review routing. Document the solution and agree ongoing ownership.
Support customer enablement and adoption with Account teams, measure results against the baseline, and identify valuable follow-on workflows.
Turn customer work into reusable connectors, evaluation suites, and deployment patterns, and inform Product and Engineering priorities.
EXAMPLE PROJECTS
L&D workflows: automate localization of courses, training materials, and learning content, from source files through review and delivery into the customer’s LMS.
Website workflows: connect the CMS to translation, review, and publishing so new and updated pages stay current across languages.
Marketing workflows: localize campaign assets, emails, and product content, applying brand voice and terminology with market-specific review and approval.
Across these workflows, build quality checks and human review routing that meet customer requirements.
WHAT YOU BRING
A record of shipping software, integrations, or automation for enterprise customers; demonstrated ability matters more than a specific degree or years of experience.
Hands-on coding skills across APIs, authentication, webhooks, data transformation, version control, testing, and debugging.
Experience building AI workflows and evaluating quality, reliability, latency, and cost, including failure handling and human review.
Clear communication with technical and business stakeholders, and the judgment to scope ambiguous requests, explain tradeoffs, and manage expectations.
Ownership through deployment, documentation, customer enablement, and adoption.
Practical use of AI in your own engineering work. Localization or translation technology experience is valuable; curiosity about the domain is essential.
Willingness to travel up to 40%
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Задачі:
— Аналізувати бізнес-потреби та збирати вимоги для AI, automation і digital-рішень
— Виявляти можливості для оптимізації процесів і впровадження Generative AI
— Створювати process maps, Solution Design Documents та іншу проєктну документацію
— Співпрацювати з developers, solution architects і проєктними командами на всіх етапах розробки
— Координувати UAT, підтримувати впровадження рішень та працювати над їх подальшим вдосконаленням
Требування:
— 4+ роки досвіду в Business Analysis, automation або digital transformation проєктах
— Досвід збору та управління бізнес-вимогами, підготовки процесної та технічної документації
— Розуміння Generative AI, prompt engineering, AI agents та Human-in-the-Loop підходів
— Досвід роботи з AI-інструментами для аналізу, досліджень і створення рішень
— Вільна англійська мова та сильні комунікаційні навички
Умови:
— Робота над міжнародними AI та digital-проєктами для команд Центральної та Східної Європи
— Віддалений формат роботи або комфортний офіс у Львові на вибір
— Персональний план розвитку, менторство та курси англійської й польської мов
— Можливість працювати з сучасними AI-технологіями та Microsoft ecosystem
— Офіційне працевлаштування, кар’єрне зростання та участь у масштабних трансформаційних ініціативах
Location: Hong Kong
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a crypto-native operations professional with genuine hands-on experience in the onchain economy; you have deployed capital into onchian lending protocols, managed leveraged positions, navigated liquidation risk, and executed transactions across multiple chains. You are equally comfortable operating within an institutional custody environment as you are diligencing a new protocol and automating different workflows. You thrive in fast-moving environments, take ownership during your time zone's hours, and treat operational gaps as problems to be solved rather than escalated
What You’ll Do:
Serve as the IT Support Lead for our Hong Kong office, owning day-to-day local IT support operations and the overall end-user technology experience. This is an onsite role requiring presence in our Hong Kong office five days per week.
Provide high-quality deskside and remote support across hardware, software, identity, access, networking, mobile devices, and enterprise applications.
Deliver white-glove support to executive users and responsive, high-performance support to trading and other business-critical teams.
Act as the primary local escalation point for complex support issues, taking ownership through resolution and coordinating with global IT, Security, Engineering, and Infrastructure teams when needed.
Oversee and help develop a Level 1 / junior support engineer, providing guidance, prioritization, coaching, and quality oversight while maintaining a hands-on role yourself.
Manage and prioritize the local support ticket queue, ensuring issues are handled with appropriate urgency, SLAs are met, and service quality remains consistently high.
Monitor recurring issues and ticket trends, identify root causes, and drive permanent fixes, documentation, automation, or process changes rather than repeatedly treating symptoms.
Lead local onboarding and offboarding, device provisioning, laptop and mobile device configuration, and manage the hardware lifecycle end to end, including purchasing and receiving, provisioning, inventory and asset tracking, repair and replacement, and secure wipe and disposal of retired equipment.
Administer and support managed endpoints through MDM platforms such as Microsoft Intune and Jamf, including device enrollment, configuration, compliance, policy deployment, and troubleshooting.
Act as a first-line responder for local security matters, including phishing reports, lost or stolen devices, suspicious activity, and account lockouts or compromises, escalating promptly to the global Security team as appropriate.
Help maintain endpoint security and compliance standards, including EDR, disk encryption (BitLocker / FileVault), patch compliance, MFA, and support for audit or compliance requests as needed.
Support and troubleshoot macOS, Windows, and iOS devices, including imaging, configuration, deployment, patching, and application-related issues.
Troubleshoot network connectivity issues including TCP/IP, DNS, DHCP, VPN, Wi-Fi, proxy behavior, and the impact of enterprise security controls on user applications.
Own the reliability of local conference rooms and AV technology, proactively checking meeting spaces and ensuring executive and business-critical calls run without friction.
Act as a local point of contact for IT-related vendors and service providers, including ISPs, hardware suppliers, mobile carriers, and building management where technology services are involved.
Support Hong Kong office moves, expansions, build-outs, and other local technology initiatives, coordinating with global IT teams, Facilities, vendors, and other stakeholders as needed.
Participate in disaster recovery and business continuity planning and testing for the Hong Kong office, including readiness for local disruptions such as typhoons, power outages, and ISP or connectivity failures.
Support local mobile and communications requirements, including carrier management and relevant compliance tooling where applicable.
Partner closely with global Desktop Support and Helpdesk teams to align on standards, documentation, processes, tooling, and escalation paths.
Maintain clear local documentation, runbooks, support procedures, and knowledge articles so common issues can be resolved consistently and efficiently.
Identify opportunities to improve support workflows and reduce repetitive work through scripting, automation, self-service, or better tooling.
Communicate clearly with local office leadership and key stakeholders during incidents, major changes, office initiatives, and recurring problem areas.
Participate in the global IT Support 24/7 emergency on-call rotation, including nights, weekends, and holidays, responding to critical incidents and urgent support needs by phone or remote access as required, as well as planned maintenance or project work.
What We’re Looking For:
5+ years of experience in technical support, including significant deskside support experience in a professional, financial services, trading, or similarly high-performance environment.
Demonstrated experience acting as a senior escalation point, local IT owner, team lead, or equivalent role with responsibility beyond individual ticket resolution.
Proven ability to deliver white-glove support to executives and responsive support to business-critical users in fast-paced environments.
Strong working knowledge of both macOS and Windows operating systems at an administrative level, with hands-on experience supporting iOS/mobile devices.
Hands-on experience with MDM platforms such as Microsoft Intune and Jamf, including device management, configuration profiles, policy enforcement, compliance, and provisioning.
Strong experience supporting Microsoft 365 environments, including Outlook, OneDrive, Teams, and related productivity tooling.
Experience with identity and directory services, including user provisioning, group management, permissions, access control, and troubleshooting authentication-related issues.
Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and how enterprise network and security tools can affect application behavior.
Experience with hardware deployment, laptop and mobile device lifecycle management, asset tracking, and enterprise software troubleshooting.
Experience using ITSM or ticketing platforms and working within SLA-driven support processes; able to prioritize effectively across competing requests.
Strong ownership mindset with a track record of seeing issues through end-to-end and ensuring nothing falls through the cracks.
Proactive approach to support: able to identify patterns, improve processes, prevent recurring issues, and raise the quality of the overall support environment.
Excellent interpersonal, communication, and customer service skills, with the judgment and professionalism required to support executives and senior stakeholders.
Ability to work independently, make sound decisions, and take ownership of local IT operations while remaining closely aligned with global standards and teams.
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field - or equivalent practical experience.
Nice to Have:
Experience supporting trading floors or other low-tolerance, high-availability user populations.
Experience mentoring, coaching, or informally managing junior IT support staff.
Exposure to scripting or automation using PowerShell, Python, Bash, APIs, RESTful services, Git, or similar tools.
Familiarity with enterprise SaaS platforms for communication, project management, identity, and file collaboration.
Relevant certifications such as CompTIA A+/Network+, Microsoft, Apple, Cisco, ITIL, or similar.
What We Offer:
Competitive base salary and discretionary bonus
Flexible Time Off (paid)
Hybrid Working Arrangements
Company-paid health and protective benefits for employees and their eligible dependents
Free coaching and counseling sessions through Headspace
Generous paid Parental Leave
Free daily snacks in-office and weekly lunches
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: GB - London, United Kingdom
Scopely
is looking for a
Senior Identity Security Engineer
to join our Information Security team on a remote basis or hybrid basis if located in Barcelona. This is a hands-on engineer who will build identity controls that reduce excessive privilege and protect critical operations. You will improve access across employee, player, business partner, and non-human identities by building AI-native identity workflows: agentic systems that handle provisioning, access reviews, and remediation within explicit guardrails, with humans approving what matters. Your work will protect the identities and access that support Scopely’s critical business processes, including essential enterprise functions and game operations. This is a highly technical, hands-on role for someone who can operate across AWS, GCP, Okta, AWS IAM Identity Center, Zero Trust access models, identity governance workflows, and modern AI-enabled engineering environments, while building scalable identity systems through Infrastructure as Code, workflow orchestration, and automation-first security engineering.
What You Will Do
Reduce identity attack surface and privilege
Reduce standing and excessive access with least-privilege roles, just-in-time and time-bound elevation, and automated access reviews.
Build repeatable identity and access workflows that make onboarding, approvals, role changes, reviews, and offboarding consistent, traceable, and timely.
Govern non-human identities, including service accounts, workload identities, CI/CD identities, API credentials, and AI agents and their tool integrations: inventory them, assign owners, replace long-lived secrets with short-lived or federated credentials, and rotate or revoke on a schedule and on signal.
Strengthen identity protection and resilience
Protect access to critical business processes and systems with phishing-resistant authentication (passkeys/FIDO2), device trust and posture signals, tightly controlled privileged access, and prompt revocation of suspicious sessions or compromised credentials.
Threat-model identity platforms, integrations, and access paths to identify exploitable trust relationships, privilege escalation, and credential misuse.
Build identity telemetry and response workflows to detect risky sign-ins, privilege changes, credential misuse, and compromised integrations.
Design and test break-glass and recovery procedures for identity services and cloud access so teams can regain secure access during an outage or compromise.
Extend the same patterns to player and partner identities where security owns the controls: platform identity federation (Apple, Google, Steam, console), account linking and recovery, external and vendor access, and defenses against account takeover and credential stuffing.
Build AI-native identity services
Build and operate reusable identity controls and services using infrastructure as code, APIs, scripting, and delivery pipelines. Apply code review, testing, drift detection, and audit trails so that every change, whether made by an engineer or an agent, is safe to deploy and easy to investigate.
Design and build multi-agent workflows that surface identity risk, run access attestations, and triage and remediate access issues end to end. Engineer the harness those agents run in: scoped tools and permissions, curated context and data access, evals and test cases, orchestration between agents, and observability, so agent behavior is predictable, reviewable, and improvable.
Treat agents as identities. Give every agent and MCP integration its own scoped credentials, least-privilege permissions, and bounded data access; validate inputs and outputs; log every action; and require human approval for changes that touch privileged access or production.
Work with game and platform stakeholders to adopt shared identity patterns. Measure progress through reduced standing privilege, stale access, and unmanaged identities, and less manual work.
Produce audit-ready evidence for access reviews, privileged access, and lifecycle events as a byproduct of the workflows rather than a separate project.
What You Bring
5+ years of experience in IAM, or identity-focused cloud/security engineering, including hands-on ownership of production identity controls in complex environments.
Strong experience with Okta or a comparable workforce identity platform and AWS/GCP IAM, as well as federation and provisioning protocols such as SAML, OIDC, OAuth, and SCIM.
Production experience building, testing, and operating identity services or automation using Terraform or comparable infrastructure as code, Python, Go, or TypeScript., APIs, version control, and CI/CD.
Strong knowledge of least privilege, just-in-time privileged access, identity lifecycle and governance, authentication controls, and non-human or workload identity risk.
Experience threat-modeling identity architectures, integrations, and access paths, and driving remediation with service owners.
Hands-on experience building AI-native workflows: systems where agents carry out multi-step work end to end, designed from the start around what agents can be trusted to do and where humans approve. Using a coding assistant does not count.
Working fluency with harness engineering and multi-agent development: defining tools and permissions, scoping context and data, writing evals, orchestrating specialized agents, and instrumenting agent runs so failures are diagnosable, plus the judgment to keep those systems inside least-privilege boundaries.
Ability to lead technical work from design through deployment and operations, and explain identity risks and implementation choices to stakeholders.
Experience with identity governance, privileged access, or cloud entitlement tooling, or having built the equivalent in-house.
Nice-to-have
Consumer identity (CIAM) at scale, Kubernetes workload identity, detection engineering or SIEM experience, Okta or cloud security certifications, gaming or live-service experience.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: IE - Dublin, Ireland
Scopely
is looking for a
Senior Identity Security Engineer
to join our Information Security team on a remote basis or hybrid basis if located in Barcelona. This is a hands-on engineer who will build identity controls that reduce excessive privilege and protect critical operations. You will improve access across employee, player, business partner, and non-human identities by building AI-native identity workflows: agentic systems that handle provisioning, access reviews, and remediation within explicit guardrails, with humans approving what matters. Your work will protect the identities and access that support Scopely’s critical business processes, including essential enterprise functions and game operations. This is a highly technical, hands-on role for someone who can operate across AWS, GCP, Okta, AWS IAM Identity Center, Zero Trust access models, identity governance workflows, and modern AI-enabled engineering environments, while building scalable identity systems through Infrastructure as Code, workflow orchestration, and automation-first security engineering.
What You Will Do
Reduce identity attack surface and privilege
Reduce standing and excessive access with least-privilege roles, just-in-time and time-bound elevation, and automated access reviews.
Build repeatable identity and access workflows that make onboarding, approvals, role changes, reviews, and offboarding consistent, traceable, and timely.
Govern non-human identities, including service accounts, workload identities, CI/CD identities, API credentials, and AI agents and their tool integrations: inventory them, assign owners, replace long-lived secrets with short-lived or federated credentials, and rotate or revoke on a schedule and on signal.
Strengthen identity protection and resilience
Protect access to critical business processes and systems with phishing-resistant authentication (passkeys/FIDO2), device trust and posture signals, tightly controlled privileged access, and prompt revocation of suspicious sessions or compromised credentials.
Threat-model identity platforms, integrations, and access paths to identify exploitable trust relationships, privilege escalation, and credential misuse.
Build identity telemetry and response workflows to detect risky sign-ins, privilege changes, credential misuse, and compromised integrations.
Design and test break-glass and recovery procedures for identity services and cloud access so teams can regain secure access during an outage or compromise.
Extend the same patterns to player and partner identities where security owns the controls: platform identity federation (Apple, Google, Steam, console), account linking and recovery, external and vendor access, and defenses against account takeover and credential stuffing.
Build AI-native identity services
Build and operate reusable identity controls and services using infrastructure as code, APIs, scripting, and delivery pipelines. Apply code review, testing, drift detection, and audit trails so that every change, whether made by an engineer or an agent, is safe to deploy and easy to investigate.
Design and build multi-agent workflows that surface identity risk, run access attestations, and triage and remediate access issues end to end. Engineer the harness those agents run in: scoped tools and permissions, curated context and data access, evals and test cases, orchestration between agents, and observability, so agent behavior is predictable, reviewable, and improvable.
Treat agents as identities. Give every agent and MCP integration its own scoped credentials, least-privilege permissions, and bounded data access; validate inputs and outputs; log every action; and require human approval for changes that touch privileged access or production.
Work with game and platform stakeholders to adopt shared identity patterns. Measure progress through reduced standing privilege, stale access, and unmanaged identities, and less manual work.
Produce audit-ready evidence for access reviews, privileged access, and lifecycle events as a byproduct of the workflows rather than a separate project.
What You Bring
5+ years of experience in IAM, or identity-focused cloud/security engineering, including hands-on ownership of production identity controls in complex environments.
Strong experience with Okta or a comparable workforce identity platform and AWS/GCP IAM, as well as federation and provisioning protocols such as SAML, OIDC, OAuth, and SCIM.
Production experience building, testing, and operating identity services or automation using Terraform or comparable infrastructure as code, Python, Go, or TypeScript., APIs, version control, and CI/CD.
Strong knowledge of least privilege, just-in-time privileged access, identity lifecycle and governance, authentication controls, and non-human or workload identity risk.
Experience threat-modeling identity architectures, integrations, and access paths, and driving remediation with service owners.
Hands-on experience building AI-native workflows: systems where agents carry out multi-step work end to end, designed from the start around what agents can be trusted to do and where humans approve. Using a coding assistant does not count.
Working fluency with harness engineering and multi-agent development: defining tools and permissions, scoping context and data, writing evals, orchestrating specialized agents, and instrumenting agent runs so failures are diagnosable, plus the judgment to keep those systems inside least-privilege boundaries.
Ability to lead technical work from design through deployment and operations, and explain identity risks and implementation choices to stakeholders.
Experience with identity governance, privileged access, or cloud entitlement tooling, or having built the equivalent in-house.
Nice-to-have
Consumer identity (CIAM) at scale, Kubernetes workload identity, detection engineering or SIEM experience, Okta or cloud security certifications, gaming or live-service experience.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: ES - Barcelona, Spain
Scopely
is looking for a
Senior Identity Security Engineer
to join our Information Security team on a remote basis or hybrid basis if located in Barcelona. This is a hands-on engineer who will build identity controls that reduce excessive privilege and protect critical operations. You will improve access across employee, player, business partner, and non-human identities by building AI-native identity workflows: agentic systems that handle provisioning, access reviews, and remediation within explicit guardrails, with humans approving what matters. Your work will protect the identities and access that support Scopely’s critical business processes, including essential enterprise functions and game operations. This is a highly technical, hands-on role for someone who can operate across AWS, GCP, Okta, AWS IAM Identity Center, Zero Trust access models, identity governance workflows, and modern AI-enabled engineering environments, while building scalable identity systems through Infrastructure as Code, workflow orchestration, and automation-first security engineering.
What You Will Do
Reduce identity attack surface and privilege
Reduce standing and excessive access with least-privilege roles, just-in-time and time-bound elevation, and automated access reviews.
Build repeatable identity and access workflows that make onboarding, approvals, role changes, reviews, and offboarding consistent, traceable, and timely.
Govern non-human identities, including service accounts, workload identities, CI/CD identities, API credentials, and AI agents and their tool integrations: inventory them, assign owners, replace long-lived secrets with short-lived or federated credentials, and rotate or revoke on a schedule and on signal.
Strengthen identity protection and resilience
Protect access to critical business processes and systems with phishing-resistant authentication (passkeys/FIDO2), device trust and posture signals, tightly controlled privileged access, and prompt revocation of suspicious sessions or compromised credentials.
Threat-model identity platforms, integrations, and access paths to identify exploitable trust relationships, privilege escalation, and credential misuse.
Build identity telemetry and response workflows to detect risky sign-ins, privilege changes, credential misuse, and compromised integrations.
Design and test break-glass and recovery procedures for identity services and cloud access so teams can regain secure access during an outage or compromise.
Extend the same patterns to player and partner identities where security owns the controls: platform identity federation (Apple, Google, Steam, console), account linking and recovery, external and vendor access, and defenses against account takeover and credential stuffing.
Build AI-native identity services
Build and operate reusable identity controls and services using infrastructure as code, APIs, scripting, and delivery pipelines. Apply code review, testing, drift detection, and audit trails so that every change, whether made by an engineer or an agent, is safe to deploy and easy to investigate.
Design and build multi-agent workflows that surface identity risk, run access attestations, and triage and remediate access issues end to end. Engineer the harness those agents run in: scoped tools and permissions, curated context and data access, evals and test cases, orchestration between agents, and observability, so agent behavior is predictable, reviewable, and improvable.
Treat agents as identities. Give every agent and MCP integration its own scoped credentials, least-privilege permissions, and bounded data access; validate inputs and outputs; log every action; and require human approval for changes that touch privileged access or production.
Work with game and platform stakeholders to adopt shared identity patterns. Measure progress through reduced standing privilege, stale access, and unmanaged identities, and less manual work.
Produce audit-ready evidence for access reviews, privileged access, and lifecycle events as a byproduct of the workflows rather than a separate project.
What You Bring
5+ years of experience in IAM, or identity-focused cloud/security engineering, including hands-on ownership of production identity controls in complex environments.
Strong experience with Okta or a comparable workforce identity platform and AWS/GCP IAM, as well as federation and provisioning protocols such as SAML, OIDC, OAuth, and SCIM.
Production experience building, testing, and operating identity services or automation using Terraform or comparable infrastructure as code, Python, Go, or TypeScript., APIs, version control, and CI/CD.
Strong knowledge of least privilege, just-in-time privileged access, identity lifecycle and governance, authentication controls, and non-human or workload identity risk.
Experience threat-modeling identity architectures, integrations, and access paths, and driving remediation with service owners.
Hands-on experience building AI-native workflows: systems where agents carry out multi-step work end to end, designed from the start around what agents can be trusted to do and where humans approve. Using a coding assistant does not count.
Working fluency with harness engineering and multi-agent development: defining tools and permissions, scoping context and data, writing evals, orchestrating specialized agents, and instrumenting agent runs so failures are diagnosable, plus the judgment to keep those systems inside least-privilege boundaries.
Ability to lead technical work from design through deployment and operations, and explain identity risks and implementation choices to stakeholders.
Experience with identity governance, privileged access, or cloud entitlement tooling, or having built the equivalent in-house.
Nice-to-have
Consumer identity (CIAM) at scale, Kubernetes workload identity, detection engineering or SIEM experience, Okta or cloud security certifications, gaming or live-service experience.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Dallas, USA; New York, USA; Orlando, USA
We are looking for a Java AI-Native Full Stack Engineer to support the development and evolution of the client’s ecosystem. In this role, you will design, develop, test, and deliver cloud-native applications while using AI-assisted engineering practices throughout the software development lifecycle.
The ideal candidate is a strong full-stack engineer who uses AI tools and automation as part of their daily workflow and can contribute across frontend, backend, cloud, integration, and DevOps activities.
The estimated salary range for this position is USD 150,000 to 180,000 per year.
Develop and maintain frontend and backend platform capabilities
Build secure, scalable, cloud-native applications
Participate in architecture discussions, design reviews, code reviews, and production support
Use AI-native development practices to improve productivity, delivery speed, and quality
Create automated test coverage and technical documentation
Collaborate with product, architecture, security, and platform teams
Support integration with enterprise systems and services
Contribute to monitoring, troubleshooting, and the continuous improvement of engineering practices
Strong experience as a Full Stack Engineer building cloud-native applications with Java, Spring Boot, React, TypeScript, Next.js, and Node.js.
Hands-on experience designing and developing REST APIs, microservices, and responsive, accessible user interfaces.
Solid knowledge of SQL and NoSQL databases, such as PostgreSQL and MongoDB.
Experience with AWS services, Docker, CI/CD pipelines, GitHub Actions, and Infrastructure as Code, preferably with Terraform.
Strong understanding of OAuth/OIDC, JWT authentication, secure coding practices, API integrations, and enterprise integration patterns.
Daily use of AI development tools such as GitHub Copilot, Cursor, Claude Code, or equivalent tools as part of the software delivery workflow.
Experience with AI-assisted coding, testing, debugging, documentation, and prompt engineering.
Experience in LMS, EdTech, AI-powered products, skills assessment platforms, simulation-based learning, or enterprise SaaS solutions is a plus.
Location: San Francisco, CA
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The
Reddit Consumer Engineering
organization builds and scales the products that Redditors use directly to discover content, participate in communities, and connect with others. Sitting at the intersection of large-scale distributed systems and core user journeys, Product Backend Engineers in Consumer Engineering partner directly with Product Managers, Designers, Data Scientists, ML Engineers, and Frontend Engineers to build, experiment with, and scale features that power how hundreds of millions of users discover, join, navigate, and engage with Reddit.
This centralized role hires across several high-impact consumer teams, including:
Core Product & Feeds:
Home Experience, Recommendations & Content Discovery, Contribution
Community & Presence:
Reddit Pro, Youth Experience & Teen Safety, Creator Tools
Growth & Engagement:
Authentication, Notifications, Social Sharing, SEO, Onboarding.
Monetization & Conversion:
Paid User Acquisition, Conversion Funnel Optimization
Identity & Security:
Account Management, Trust & Safety
What You’ll Do
Build and evolve user-facing iOS experiences that help people discover, consume, create, and engage with content and communities.
Lead projects through the full development lifecycle, from product definition and technical design to implementation, experimentation, launch, and ongoing improvement.
Partner with product, design, data science, ML, backend, and platform teams to shape strategy, translate technical capabilities into intuitive experiences, and deliver measurable user impact.
Improve iOS architecture, performance, reliability, accessibility, developer workflows, and engineering standards while mentoring teammates and driving cross-functional technical initiatives.
Who You Might Be
An experienced iOS engineer who has built and shipped consumer-facing native applications at scale using Swift.
A strategic, product-minded partner who connects technical decisions to user and business outcomes and can lead through ambiguity.
A clear and collaborative communicator who can explain complex tradeoffs, influence stakeholders, and build alignment across teams.
A curious, adaptable, and ownership-oriented teammate who embraces experimentation, learns from setbacks, improves processes, and helps others succeed.
Technical Qualifications
Professional experience developing native iOS applications with Swift and a strong understanding of iOS frameworks and application architecture.
Ability to write idiomatic, readable, reusable, and testable code, with strong skills in debugging, performance optimization, reliability, and maintainability.
Experience designing mobile systems and interfaces, evaluating architectural tradeoffs, and building scalable features from APIs through user-facing UI.
Experience with experimentation, feature flags, instrumentation, analytics, and product or quality-of-experience metrics; familiarity with AVFoundation, VideoToolbox, HLS, media playback, recommendation systems, accessibility, or ML-integrated products is a plus.
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$190,800
—
$267,100 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Who We Are:
The Knowledge Graph Platform team builds the foundational systems that help Reddit understand entities, relationships, and context across its content. We are evolving an advanced, AI-powered knowledge graph into a reliable, scalable platform that enables teams across Reddit to build better experiences on top of shared, high-quality knowledge.
This is a high-leverage team at the intersection of data, platform engineering, and AI. Our work supports emerging capabilities such as contextual grounding while creating the contracts, standards, and developer experience that make shared data dependable and easy to use. This team is strategically positioned to impact both ads and consumer roadmaps. Our data is used across ads marketplace models as well as user-facing features on
reddit.com
.
What You’ll Do:
Lead, coach, and develop a team of engineers building Reddit’s Knowledge Graph Platform; create a high-trust, high-performing environment with clear goals and strong technical ownership.
Set the technical direction and roadmap for a scalable knowledge graph platform, including data and API contracts, service interfaces, reliability, observability, performance, and developer experience.
Leverage SOTA LLM and agentic patterns for knowledge graph construction.
Establish production-grade operating standards: defining SLOs, implementing quality measures of data within the knowledge graph, governance mechanisms, and safe change-management practices.
Partner with engineering, computational linguists, and domain-expert teams to define a shared operating model for ontology, data quality, governance, and platform evolution.
Be a steward of data in the KG - ensure the graph has the coverage and freshness needed for priority use cases. Work with our dedicated data labeler team on shared goals around data coverage and quality.
Work closely with internal product and engineering teams to understand their needs, prioritize high-value use cases, and increase access to the platform.
Drive the next wave of graph-powered capabilities, including opportunities in shopping, search, ads marketplace models, consumer feed models.
Stay close to architecture and technical design, helping the team navigate complex system tradeoffs and contribute hands-on when it is the highest-leverage path.
Communicate the team’s strategy, priorities, risks, and progress clearly across a distributed, cross-functional organization.
Who You Might Be:
8+ years of total software engineering experience, with 2+ years directly managing, coaching, and developing engineering teams.
Experience with knowledge graphs, semantic or ontology systems, entity resolution, search, or contextual grounding is highly desired.
Experience building or operating AI/ML powered, or data-intensive platforms, with a proven track record of leading shared technical systems with multiple internal customers.
Strong understanding of how to turn a technical system into a product-like platform: setting an operating model with customers, establishing data or service-level contracts, useful documentation, and a path to self-service adoption.
Experience establishing data contracts around quality, lineage, or governance.
Strong technical judgment across distributed systems, backend services, data platforms, APIs, reliability, and operational excellence.
Comfortable making technical and product tradeoffs in ambiguity, including when a dedicated product manager is not present.
Excellent collaborator and communicator who can earn trust with engineers, senior leaders, and partner teams across time zones.
Enjoy building clarity and durable operating mechanisms where ownership and processes are still evolving. Excel in evangelization and driving platform adoption cross org.
Bachelor’s degree in Computer Science, Software Engineering, Data Science, or a related technical field (or equivalent practical experience).
Nice to Have:
Master’s or Advanced Degree in Computer Science, Artificial Intelligence, Computational Linguistics, or a related field.
Location:
This role is 100% remote (US & Canada only) and will regularly meet with teams in the EU and the US. Candidates based in ET timezone will be given preference to accommodate team schedules.
Perks and Benefits:
100% remote opportunity (we have 4 office locations for hybrid/onsite work preference in NY, SF, LA and Chicago)
Competitive salary and equity options
Comprehensive health benefits (medical, dental, vision) & workplace perks (home office set up stipend etc)
Generous 401k matching
Flexible vacation policy
Paid parental leave (4+ months)
Family planning support
Paid volunteer time off
#LI-AS1
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000
—
$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Engineering
Location: Remote US, Only
Compensation:
$165,000 to $190,000 base plus bonus and equity
What You’ll Do:
Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled.
This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry.
This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments where attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person.
As a Senior Software Engineer on the Agentic SOC team, you’ll build and ship core parts of this system. You’ll work closely with the team’s technical leads, SOC analysts, product researchers, and product managers. You’ll own significant pieces end-to-end, from an ambiguous problem to a production feature you can show is working.
We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly.
Responsibilities:
Build the investigation system. You design, build, and ship the components that make agentic investigation work: the tools agents use to query telemetry, the logic that drives an investigation, and the structured, evidence-backed output that analysts and customers see.
Turn analyst expertise into agent behavior. You sit with SOC analysts and product researchers to understand how they triage and investigate a given kind of Signal, then encode that into what the agent looks for, what it gathers, and how it explains its conclusions.
Take toil off analysts’ plates. You build LLM-powered features that pre-process the output of tools analysts use every day. They summarize, correlate, and highlight what matters, so analysts spend their time on judgment instead of assembly.
Measure what you ship. You build and extend the evaluations that tell us whether the system is getting better or worse, and you back your changes with evidence rather than a handful of good-looking examples.
Build with a security mindset. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You think about how what you build could be misused or manipulated, and you design for it.
Build for production. You write reliable, observable, cost-conscious code that behaves well when models are slow, wrong, or unavailable. You operate what you build and help keep the system healthy as new detections and products come online.
Collaborate and raise the bar. You give thoughtful code reviews, help teammates get unstuck, share what you learn about building with LLMs, and contribute to technical discussions and design reviews with clear reasoning about tradeoffs.
Balance rigor with pragmatism. You know when to prototype quickly to learn something and when to slow down because the cost of being wrong is high.
What You Bring To The Team:
6+ years of professional software development experience, including building and operating production backend systems
Experience building applications with LLMs, including tool use, structured output, prompt and context design, and evaluation. Experience shipping agents to production is a strong plus
An understanding of how LLM-based systems fail, and good habits for testing and debugging non-deterministic behavior
Solid backend fundamentals, including APIs, background jobs and queues, concurrency, relational databases such as Postgres, and data stores such as Redis
Strong skills in one or more backend languages and the ability to pick up new ones quickly. Our primary stack is Ruby on Rails. Prior Rails experience isn’t required, and we expect you to become fluent in it
Security awareness: you think about untrusted input, access control, and keeping one customer’s data separate from another’s
Curiosity about how security analysts think and work, and a willingness to spend real time learning from them
Experience with AWS, Azure, or other public cloud environments
Experience with AI coding tools, such as Claude Code
BS or MS in Computer Science or Engineering, or equivalent experience
Bonus Points:
Experience working in or building for a SOC, incident response, threat hunting, or detection engineering. It isn’t required, but it helps a lot, because we build these workflows around how our analysts actually investigate
Familiarity with endpoint, identity, and Microsoft 365 telemetry and with attacker tradecraft (e.g., MITRE ATT&CK)
Experience building evaluation pipelines or datasets for ML or LLM systems
Experience with Ruby on Rails
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
#BI-REMOTE
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes.
TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers.
TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful.
Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding and training for a smooth start and a strong foundation.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment and account health to support retention and growth.
- Process Optimization & Solution Design: Working with customers to identify critical business processes, map them to scalable solutions and keep improving efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Helping customers use emerging features and technologies, including AI and automation, to boost productivity, streamline operations and deliver real-world impact.
CORE RESPONSIBILITIES
TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set.
New Customer Onboarding
- Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations.
- Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management.
Account Health Management
- Monitor seat utilization, adoption trends and Champion/Stakeholder engagement.
- Build and run adoption plans and account reviews to maintain or improve health.
- Spot risks early and build recovery plans with the account team.
- Deliver ongoing change management and enablement so customers keep maturing on the platform.
Workflow Mapping (IER Framework)
- Run Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions that map current-state and future-state processes.
- Recommend optimizations and create workflow templates that scale across teams.
AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations aligned to their business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
Customer Success & Expansion
- Serve as the technical partner to assigned accounts and connect adoption to business value.
- Drive value across the full post-implementation lifecycle by providing continued and managed services as customers expand their use of ClickUp.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions and AI upsells.
Cross-Functional Collaboration
- Act as the voice of the customer by turning business objectives and pain points into actionable insights for Product, Engineering and Support.
- Partner with account teams to keep delivery and success aligned.
QUALIFICATIONS
Required
- 5+ years in a customer-facing SaaS role (Technical Account Manager, Customer Success Manager, Implementation Manager, Solutions Consultant, Professional Services Consultant or similar)
- 2+ years of hands-on experience with ClickUp, Asana, Monday.com http://Monday.com, Smartsheet, Wrike, Jira or a comparable work management/project management platform
- Direct experience leading enterprise SaaS implementations or onboarding programs end-to-end, and/or a proven track record managing a book of business ($2M+ ARR) with measurable retention and expansion outcomes
- Demonstrated experience building and deploying AI-powered workflows, agents or automations in a business context
- Strong project and program management skills, including complex, multi-stakeholder engagements
Preferred
- Background in professional services, implementation management or consulting at a SaaS company
- Hands-on experience with agentic tools and frameworks such as Claude, n8n, Make, Zapier or LangChain
- Technical aptitude with integrations, APIs, automation logic and data modeling
- Experience positioning or selling services alongside renewals and expansions
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of work management platform capabilities, automation logic, integrations and AI Agent functionality. Able to turn business needs into technical solutions.
- AI-Native: Demonstrated experience designing and scaling AI-powered workflows, agents and automations, not just using AI tools. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Excellent at workflow analysis, process design and finding friction points. Uses structured discovery to map customer needs into scalable solutions.
- Project & Program Management: Manages complex customer programs with multiple stakeholders, deadlines and outcomes. Skilled at running structured account plans.
- Data & Reporting: Comfortable using dashboards and metrics to communicate health, adoption and ROI. Reads usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust with both executive (ATL) and day-to-day (BTL) stakeholders through credibility and clarity.
- Account Ownership: Fully accountable for an assigned book of business. Proactive, organized and driven to hit measurable outcomes.
- Collaboration & Influence: Works cross-functionally with the account team, Product and Sales to align on outcomes. Influences without authority through insight and results.
WHAT SETS YOU APART
- You've worked at, implemented or sold against project management or work management platforms.
- You've run enterprise implementations and know change management firsthand.
- You think in workflows and systems, not just relationships.
- You've built something with AI that a team actually runs on, and you can walk us through how it works.
- You've carried a renewal or expansion number and know how to tie technical value to commercial outcomes.
#LI-SM1
#LI-remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.
What you'll do
Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.
What you'll bring
Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.
We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.
About the team
CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
As a Senior Backend Engineer, you will design, implement, and evolve product capabilities while solving high-scope backend problems and influencing the technical and product direction of our teams. You will move beyond "assigned work" to actively improve the quality, reliability, and performance of our systems. You will work across product, frontend, infrastructure, data, and security boundaries, making sound architectural trade-offs, communicating complex ideas clearly in an asynchronous environment, and helping define the standards for a high-scale, global product.
Why you’ll love this role
High Impact:
You aren't just shipping features; you are shaping the architecture of a global platform used by millions.
Technical Agency:
You will influence team objectives, technical direction, and long-range goals, helping us solve problems of high scope and complexity.
Innovative Culture:
You will get to experiment with and integrate agentic AI into production engineering workflows, moving beyond simple prompt engineering to build resilient, AI-assisted systems.
Autonomy:
You will thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success.
User-Centric Collaboration:
You’ll partner closely with PMs and designers to shape requirements, ensuring every technical decision delivers genuine value to our users.
What you’ll do
Drive Technical Direction:
Design and ship moderate to complex backend features with minimal guidance, making pragmatic choices between modular-monolith code, shared components, or independently operated services.
Raise the Bar:
Advocate for product quality, security, availability, and performance. You will define backend standards for style, maintainability, testing, APIs, and operational readiness.
Mentor & Lead:
Mentor associate and intermediate engineers, remove technical blockers, and improve team delivery practices through code and design reviews.
Operational Excellence:
Diagnose and prevent performance/reliability issues at scale. Participate in incident response and act as a technical owner where appropriate.
AI Integration:
Use AI in production engineering work to improve outcomes, evaluate its effectiveness, and coach others on responsible, high-judgment use.
On Call Support:
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Deep Backend Expertise:
A strong command of backend architecture, APIs, data systems, and performance tuning in a complex product or service environment.
Adaptability:
Proficiency in modern backend languages and a deep understanding of systems programming. We value the ability to learn and adapt over mastery of a single language.
Architectural Judgment:
Experience designing or evolving modular backend boundaries, bounded contexts, and migration-safe architectures.
Influence:
Ability to lead through influence, technical judgment, and clear written communication, effectively bridging the gap between product needs and technical reality.
Agentic AI Expertise:
Proven experience building or operating agentic systems in production—moving beyond prompt engineering to architecting loops, tool-use, and error-handling strategies that ensure reliability at scale.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Москва
Мы - направление Сбербанк Онлайн и AI-помощник в дивизионе Премиальный сегмент. Наша общая цель – развивать интеллектуальные сервисы для повышения качества обслуживания премиальных клиентов и эффективности работы сотрудников.
Одно из ключевых направлений – комплексный AI-анализ коммуникаций менеджеров с клиентами: анализ транскрибированных диалогов и аудиосигнала, контроль стандартов обслуживания, выявление эскалаций и пропущенных элементов, анализ тональности и речевых характеристик, а также формирование рекомендаций для сотрудников и руководителей.
**Почему мы:**
· Развиваем прикладные AI-решения, которые быстро проверяются на реальных бизнес-сценариях;
· Есть возможность работать не только с LLM и prompt-based подходами, но и с классическим ML, NLP, Speech и собственными моделями;
· Доступна внутренняя инфраструктура для обучения моделей и использования GPU-ресурсов;
· Можно участвовать в развитии решений на базе GigaChat, RAG, LoRA и агентных подходов;
· Небольшая AI-команда: заметное влияние на архитектуру, эксперименты и итоговый продукт;
· Сильное бизнес- и IT-окружение, высокие темпы вывода решений в эксплуатацию.
Обязанности
· разрабатывать и поддерживать высоконагруженные Python-сервисы (FastAPI), обеспечивающие работу AI-компонентов
· проектировать и разрабатывать REST/gRPC API для интеграции AI-моделей с бизнес-системами;
· строить надежные data-pipeline: от приема сырых данных (Kafka) до выдачи результатов в PostgreSQL и внешние системы;
· работать с асинхронным кодом (asyncio) для обработки потоков данных в реальном времени
· интегрировать LLM и RAG-сервисы в продуктовый контур через API
· готовить данные для экспериментов, формировать обучающие и валидационные выборки
· участвовать в Code Review, технических обсуждениях, документировании решений и выводе сервисов в промышленную эксплуатацию.
Требования
· уверенное владение Python (3.9+) для разработки высоконагруженных бэкендов, понимаете GIL, асинхронность и многопоточность
· практический опыт с FastAPI, Pydantic, SQLAlchemy/asyncpg, asyncio и разработкой REST/gRPC API
· умение проектировать и оптимизировать схемы PostgreSQL, писать сложные SQL-запросы, использовать индексы и понимать принципы работы MVCC
· опыт работы с брокерами сообщений (Kafka/RabbitMQ), понимание моделей доставки, партиционирования и идемпотентности
· понимание принципов контейнеризации (Docker) и базовых практик CI/CD
· умение писать надежный, покрытый тестами код (pytest, coverage) и проводить code review
· понимание принципов работы LLM, prompt engineering, RAG и подходов к оценке качества генеративных моделей
· умение проводить воспроизводимые эксперименты и аргументированно сравнивать несколько подходов к одной задаче
· самостоятельность, готовность разбираться во внутренней инфраструктуре и ограничениях корпоративного контура
· умение объяснять результаты экспериментов разработчикам, аналитикам и бизнес-заказчикам.
**Будет плюсом:**
· опыт Speech/Audio ML: acoustic features или анализ эмоций по аудио
· опыт в NLP: классификация текстов, embeddings, transformers, извлечение признаков или близкие задачи
· опыт fine-tuning LLM, LoRA, работы с embeddings и векторным поиском
· опыт с CatBoost/LightGBM и predictive ML-задачами
· опыт разработки или эксплуатации ML-сервисов, контейнеризации и оркестрации
· опыт работы в крупных корпоративных контурах с повышенными требованиями к безопасности.
Условия
· гибкий график начала рабочего дня
· уровень заработной платы определяем по итогам собеседования, отталкиваемся от ваших ожиданий
· команда профессионалов своего дела
· возможность развития по направлениям
· ДМС с 1-го дня работы
· обучение и сертификация за счет компании (в том числе обучение английскому языку компенсируется)
· скидки от партнеров и корпоративные программы
· рыночная заработная плата и годовая премия по итогам
· выстроенные процессы по адаптации, оценке и понятную систему роста в компании;
· наставник на период адаптации и корпоративную жизнь, в которой можно участвовать по желанию
· сплоченная команда, agile-практики и помощь в профессиональном развитии.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Role Summary
Reddit is a community of communities, built around the conversations, interests, and experiences people share with one another. The Content Ecosystem organization works to grow the community-driven ecosystem that makes Reddit unique. Within it, the Community Builders team focuses on the products and systems that help communities form, grow, and thrive.
We are looking for a Staff Product Manager to help define the future of communities on Reddit. This is a rare opportunity to shape one of Reddit’s most important consumer experiences: how people find communities, understand where they belong, connect with others, and participate in ways that make those communities stronger. You will lead highly ambiguous, zero-to-one product work that cuts across discovery, contribution, community identity, recognition, and emerging community formats.
This is a high-stakes, high-visibility role for a PM with exceptional product judgment, strong user intuition, and sharp UX taste. You will partner closely with Design, Engineering, Data, Research, and cross-functional leaders to turn ambiguous user and ecosystem problems into compelling product direction, moving fluidly from strategy to product detail and from early exploration through launch, learning, and scale.
Responsibilities
Identify major opportunities to evolve communities on Reddit, and turn them into a clear product strategy and roadmap.
Lead zero-to-one community experiences from problem definition through launch, learning, and scale.
Build a deep understanding of members, contributors, community builders, and healthy community dynamics, and translate those insights into high-quality product experiences.
Assess ecosystem tradeoffs as you evolve the user experience, including impacts to community health, contribution quality, and member trust.
Define goals, success metrics, milestones, and learning plans that connect user value with Reddit’s broader strategy.
Partner closely with Engineering, Design, Data, Research, and cross-functional teams to make product tradeoffs and execute in a high-stakes, high-visibility space.
Create clarity where there is little precedent, and communicate strategy, decisions, tradeoffs, and learning clearly to senior stakeholders
Must-Haves
Staff-level consumer product experience owning meaningful product surfaces or systems with measurable user impact.
Exceptional product sense, including strong user intuition, problem framing, prioritization, UX judgment, and product taste.
Track record leading ambiguous zero-to-one or major product-evolution work from strategy through launch and learning.
Experience shaping product bets across multiple surfaces, user journeys, teams, or parts of a broader consumer ecosystem.
Strong analytical judgment, including defining success metrics, interpreting evidence, and changing direction when needed.
Excellent cross-functional leadership with Design, Engineering, Data, Research, and partner teams; able to resolve dependencies and divergent goals with little direct manager involvement.
Nice-to-Haves
Experience with community, social, creator, UGC, or marketplace products.
Experience shaping user participation, identity, contribution, belonging, or reputation.
Experience evolving mature product systems or designing for multi-sided ecosystems with distinct user needs and incentives.
Benefits
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000
—
$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
What You'll Do:
Reddit is a community of communities, built around the conversations, interests, and experiences people share with one another. Moderators are the heart of that ecosystem: they shape community norms, keep spaces healthy, and help communities grow.
As Reddit continues to scale globally, this role will help define how we support moderators, reduce the burden of running healthy communities, and evolve moderation from reactive manual work into proactive, intelligent systems.
We are looking for a Staff Product Manager to help define the future of moderation on Reddit. This is a rare opportunity to lead zero-to-one product work at the intersection of user-facing experience, community governance, and cutting-edge LLM systems. You will help Reddit move beyond legacy moderation approaches toward proactive, intelligent, and scalable community enforcement.
This role is for a PM with exceptional product judgment, strong user intuition, and enough AI/ML depth to partner closely with Engineering, Data Science, Design, and Safety. The right person can shape compelling user experiences, reason about model quality and tradeoffs, and create clarity in a high-stakes, high-visibility space where the product, technical, and ecosystem decisions all matter.
Responsibilities
Identify Reddit’s highest-impact opportunities to evolve evolve community enforcement and moderator workflows, and turn them into a clear product strategy and roadmap.
Lead zero-to-one development of LLM-powered moderation experiences that are critical to how Reddit scales healthy communities globally.
Build a deep understanding of moderators, community members, and healthy community dynamics, and translate those insights into high-quality product experiences.
Define success metrics and model/product evaluation criteria that connect user value, community health, and Reddit’s broader strategy.
Reason about AI/ML quality, including precision, recall, error costs, coverage, latency, failure modes, human review, and feedback loops.
Assess high-stakes ecosystem tradeoffs across community health, moderator trust, user trust, safety, and product quality.
Partner with Engineering, Data Science/ML, Design, Safety, Consumer, and senior leaders to drive execution in a highly visible company priority.
Communicate strategy, decisions, tradeoffs, and learning clearly to executive stakeholders.
Must Haves:
Staff-level product experience owning meaningful consumer surfaces or systems with measurable user impact.
Exceptional product sense across user intuition, problem framing, prioritization, UX judgment, and product taste.
Track record leading ambiguous zero-to-one or major product-evolution work from strategy through launch and learning.
Experience building AI/ML-powered products, with fluency in model evaluation and product/model tradeoffs.
Strong analytical judgment, including defining metrics, interpreting evidence, and changing direction when needed.
Excellent cross-functional leadership with Engineering, Data Science/ML, Design, Safety, and partner teams in ambiguous, technically complex spaces.
Nice-to-Haves:
Experience with community, social, creator, UGC, trust/safety, or moderation products.
Experience with ML-heavy consumer surfaces or policy-sensitive AI experiences.
Experience replacing mature systems with a new product paradigm in complex, matrixed organizations.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000
—
$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Задачи:
— Разрабатывать человекоподобных чат-ботов, которые не только ведут естественный диалог, но и инициируют и выполняют пользовательские сценарии внутри продукта
— Участвовать в архитектуре и разработке интеллектуальной системы перевода, сохраняющей смысл, тон и стиль
— Проводить эксперименты и внедрять ML/NLP-функции в продакшен с высокой стабильностью и измеримыми результатами
— Работать с командами продукта и инженерии для обеспечения быстрой, точной и надежной интеграции ML-компонентов с бэкенд-сервисами
— Отвечать за полный жизненный цикл ML-функций: сбор данных, эксперименты, обучение моделей, деплой, мониторинг и улучшение качества
Требования:
— Опыт разработки на Python и поддержки production-сервисов от 3 лет
— Опыт веб/API разработки: REST, версионирование, логирование, наблюдаемость
— Уверенные навыки Pandas, NumPy и SQL
— Опыт решения реальных ML-задач (NLP/CV) в продакшен-проектах от 1 года
— Опыт с TensorFlow, Keras и/или Hugging Face
— Понимание практик деплоя и мониторинга моделей
— Знание GIT, HTTP(s), JSON/XML и базовых сетевых протоколов (TCP/IP)
— Понимание основ SDLC, code review и CI/CD пайплайнов
— Знакомство с архитектурами на базе LLM: prompt engineering, RAG/fine-tuning, интеграция с бэкендом
— Опыт создания интеллектуальных чат-ботов, выполняющих реальные действия в продукте, а не только FAQ или поддерживающих ботов
Плюсы:
— PyTorch, SciPy, OpenCV, Matplotlib, LangChain или LlamaIndex
— Docker, NoSQL или векторные базы данных (Weaviate, PGVector, Milvus)
— Базовые знания JavaScript для интеграции ML-сервисов с фронтендом
— Генерация изображений на основе диффузии (Flux, LoRA, оптимизация инференса)
— Автоматизированные фреймворки оценки LLM, включая офлайн/онлайн тестирование и A/B тесты
— Опыт работы с мультимодальными моделями (текст↔изображение, vision-language)
Условия:
— Удалённая работа
— Зарплата от $10,000 gross
— 2 недели оплачиваемого отпуска в год
— Оплачиваемые больничные
— Профессиональные курсы за счёт компании
— График работы: воскресенье–четверг, 10:00–19:00 по израильскому времени
Удалённоmiddle🌍 Remote | Location: excluding Russia and Belarus
Задачи:
— Разработка бэкенда на Python
— Работа с Prompt Engineering и Agentic AI (LangChain)
— Разработка Agent Skills и Tools
— Работа с SQL и Snowflake
— Работа с Cortex Analyst, Text-to-SQL / Intent-to-SQL
Требования:
— Английский B2+
— Опыт разработки бэкенда на Python
— Опыт Prompt Engineering
— Опыт с Agentic AI, предпочтительно LangChain
— Опыт с Agent Skills и Tools
— Опыт работы с SQL
— Опыт работы со Snowflake
— Опыт работы с Cortex Analyst
— Опыт работы с Text-to-SQL / Intent-to-SQL
— Опыт с DeepEval (желательно)
— Опыт с MLflow instrumentation (желательно)
— Опыт тюнинга стоимости и производительности (желательно)
— Опыт с metrics cache и pre-aggregation (желательно)
— Опыт в DataOps / Data Platform (желательно)
— Понимание архитектуры semantic-layer (желательно)
— Опыт в Pharma Commercial (желательно)
Условия:
— full-time
— Долгосрочное сотрудничество
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