Требования:
— Опыт работы BA/SA в IT-продуктах 2–5 лет (Middle / Middle+)
— Понимание специфики iGaming, Fintech или банковских платежей
— Умение описывать и проектировать бизнес- и системные процессы: BPMN, UML, flow-диаграммы
— Опыт подготовки требований для backend/frontend-команд, написания ТЗ и технической документации
Задачи:
— Решение бизнес-задач с помощью данных: декомпозиция сложных задач, формирование гипотез, выбор методологии и разработка аналитических подходов.
— Анализ больших объёмов данных: обработка и исследование данных с использованием SQL, Apache Spark и методов математической статистики.
— Разработка аналитических моделей и метрик: применение теории вероятностей, комбинаторики и статистических методов для решения бизнес-задач.
— Подготовка бизнес-выводов и рекомендаций: оценка клиентского опыта, продуктов, сервиса и эффективности бизнес-процессов.
— Взаимодействие с заинтересованными сторонами: презентация результатов руководителям и коллегам, участие в межфункциональных проектах и обмен аналитической экспертизой с командой.
Требования:
— Опыт работы в бизнес-, продуктовой, клиентской или смежной аналитике от 3 лет.
— Уверенное владение SQL и навыки анализа данных с использованием запросов различной сложности.
— Практический опыт работы с Apache Spark и большими объёмами данных.
— Знание математической статистики, теории вероятностей и комбинаторики, умение применять соответствующие методы при решении аналитических задач.
— Понимание принципов построения метрик, формирования выборок, проведения экспериментов и оценки их результатов.
— Опыт работы с хранилищами данных (DWH) и большими наборами данных.
— Умение самостоятельно проводить аналитическое исследование: от постановки бизнес-вопроса и формирования гипотез до интерпретации результатов и подготовки выводов.
— Умение выбирать подходы к решению неоднозначных задач, в том числе при отсутствии полной формализации требований.
— Навыки презентации аналитических результатов и аргументации рекомендаций перед руководителями и коллегами без технической специализации.
Будет преимуществом:
— Опыт работы в телекоммуникационной отрасли.
— Опыт в направлениях Customer Experience (CX), Customer Analytics или Product Analytics.
— Практические навыки использования Python для анализа данных и автоматизации аналитических процессов.
— Опыт разработки аналитических моделей и применения методов прогнозной аналитики (predictive analytics).
— Опыт работы с Power BI и подготовки аналитических отчётов и визуализаций.
— Знакомство с методологиями Agile/Scrum и инструментом Jira.
Условия:
— Конструктор льгот: страховка, билеты, курсы, фитнес, садик — решаешь ты.
— Поддержка психологов: забота о твоем ментальном здоровье.
— Курсы и книги: от Coursera, LinkedIn Learning, WebTutor и Альпина — за наш счет.
— Конкурентная зарплата: регулярно сверяемся с рынком и пересматриваем, а ещё платим бонус за выполнение KPI.
— Связь от Beeline: будь на связи, расходы мы берем на себя.
— Карьерный рост: возможность карьерного роста в крупной технологичной компании с 10 млн клиентов.
Требования к квалификации:
— Образование: степень бакалавра в области информационных технологий, бизнеса или смежной сфере.
— Опыт работы: более 5 лет бизнес-аналитиком, в том числе не менее 3 лет в среде Agile; более 2 лет скрам-мастером в проектах по разработке программного обеспечения.
— Сертификация (желательно): сертификат Certified Scrum Master (CSM) или аналогичный сертификат в области Agile; профессиональный сертификат в области бизнес-анализа (например, CBAP, PMI-PBA).
— Навыки: глубокое понимание жизненного цикла разработки программного обеспечения (SDLC) и методологий Agile; опыт моделирования бизнес-процессов, управления требованиями и анализа данных; уверенное владение инструментами Agile (например, Jira, Confluence или аналогичными платформами); развитые навыки межличностного общения, коммуникации и фасилитации; владение английским языком на уровне Intermediate или выше; умение одновременно вести несколько задач и проектов в условиях высокой интенсивности работы; аналитический склад ума, внимательность к деталям и умение решать возникающие проблемы.
— Ключевые компетенции: отличные навыки взаимодействия с заинтересованными сторонами и коммуникации; лидерские качества для руководства кросс-функциональными командами; развитые навыки критического мышления, ведения переговоров и разрешения конфликтов; способность работать самостоятельно при минимальном контроле; умение адаптироваться к меняющимся приоритетам и условиям работы.
Задачи:
— Сбор требований: выявление, документирование и согласование бизнес-требований, а также функциональных и нефункциональных требований посредством интервью с заинтересованными сторонами, проведения рабочих встреч (воркшопов) и анализа существующих систем.
— Анализ процессов: анализ и описание текущих и целевых бизнес-процессов, выявление областей для оптимизации и разработка решений по повышению эффективности.
— Взаимодействие с заинтересованными сторонами: обеспечение коммуникации между заинтересованными сторонами и командой разработки для гарантии соответствия продукта потребностям бизнеса.
— Документирование: подготовка подробной документации, включая пользовательские истории (user stories), сценарии использования (use cases), карты процессов, диаграммы потоков данных, прототипы интерфейсов (wireframes) и модели бизнес-процессов.
— Проектирование решений: совместная работа с технической командой над проектированием и проверкой предлагаемых решений.
— Тестирование и проверка: взаимодействие с командой тестирования (QA) для подтверждения соответствия продукта установленным требованиям, а также участие в приемочном тестировании пользователями (UAT).
— Практики Agile: руководство командой и ее обучение практикам Agile, поощрение самоорганизации и сотрудничества.
— Планирование и фасилитация спринтов: организация и проведение всех мероприятий Scrum, включая планирование спринта, ежедневные летучки (stand-ups), ретроспективы и обзоры (reviews).
— Управление бэклогом: взаимодействие с владельцем продукта (Product Owner) для обеспечения проработки, ясности и готовности бэклога к работе команды.
— Устранение препятствий: выявление и устранение любых помех, способных замедлить работу команды.
— Метрики и отчетность: отслеживание ключевых показателей (скорость работы команды, ход выполнения спринта, сроки проекта) и информирование о них заинтересованных сторон.
— Непрерывное совершенствование: инициирование и поддержка процессов постоянного улучшения работы команды, внедрение изменений для повышения продуктивности и качества.
— Командное взаимодействие: создание атмосферы сотрудничества, формирование высокоэффективной команды, а также укрепление принципов прозрачности и доверия.
Условия:
— Работа только в офисе, гибридный и/или удаленный формат не рассматривается по данной позиции.
— График работы: полный день.
— Тип занятости: полная занятость.
— Возможности для профессионального и личностного роста.
— Бесплатные кофе, чай и другие угощения.
Компания Aventus IT ищет специалиста на позицию Business Analyst / Product Owner для удалённой работы из любой точки мира. Кандидат должен иметь опыт в сферах финтеха, кредитования или микрофинансирования, а также обладать развитым продуктовыми мышлением, проявлять инициативу и уметь работать самостоятельно. Важным требованием является уверенное владение английским языком для эффективного взаимодействия в международной команде.
Требуется бизнес системный аналитик со знанием Postman, SOAP, REST API, BPMN, UML, XML (XSD), HTML, web services, Agile и Scrum принципов работы с СУБД.
Обязателен опыт работы в сфере IT не менее 3-х лет.
Высшее IT образование.
Опыт работы не менее 3-х лет.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health
Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale
Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets
Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others
Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities
Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring
Create and maintain documentation across systems, including playbooks, operating procedures, change logs, and architecture diagrams
We'd love to hear from you if you have:
3+ years of experience as a Zendesk administrator or Business Systems Analyst supporting a customer or product support organization
Deep hands-on experience with Zendesk workflows, routing, automations, business rules, queue architecture, and channel configuration, plus hands-on experience configuring Decagon and integrating it with Zendesk
Experience administering or supporting multiple tools across a support ecosystem, and the ability to learn new systems quickly
Experience leading systems changes independently or in partnership with Engineering, IT, Security, or Analytics
Strong communication skills, ownership, and sound judgment, with the ability to work effectively with technical and non-technical stakeholders while maintaining a high bar for quality, documentation, and execution
While it’s not required, it’s an added plus if you also have:
Zendesk Administrator certification
Experience configuring skills-based routing, intelligent routing, or classification
Experience with Zendesk Copilot, agent assist, or other AI-powered support tooling
Admin experience with Sprinklr, Gainsight, MaestroQA, Assembled, or Salesforce
Experience with APIs, webhooks, custom Zendesk apps, or scripting, plus SQL or analytics tools to evaluate workflow and tooling performance
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$105,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
The Data Analyst – Business Intelligence role will join DRW’s Unified Platform (UP) Data Management team. UP systems are responsible for data that spans the trade lifecycle: from research, execution, through to post-trade. Our business operations generate substantial data each day. Our global footprint produces inquiries from stakeholders that require complex answers. Questions can span years of data, multiple data stores and a variety of financial domains.
This is a reporting and analysis role at the intersection of finance, trading operations, and data engineering. The work is deadline-driven; your outputs go to regulatory authorities, external auditors, and firm leadership.
What You'll Do
Answer business questions with data
Build and run extracts against the firm's data stores to answer requests from the front office, and other units like Tax and Legal
Drive improvements to market share reporting and analytics
Support quarterly and annual tax and regulatory inquiries across multiple global jurisdictions
Respond to audit, litigation, and class-action data requests, often under short turnaround
Make the numbers trustworthy
Validate every extract before delivery — cross-foot detail against aggregates, reconcile against source systems, and investigate discrepancies rather than explaining them away
Document the business rules behind each report, including who made the decision and why
Reduce the recurring load
Identify patterns across incoming requests
Partner with engineering teams to translate those patterns into durable solutions: reporting dashboards, self-service views, scheduled reports
Write the specification: define the business logic, the edge cases, and the validation criteria that a tool needs to get right
What We're Looking For
Required
5+ years in a data analysis, business intelligence, financial reporting, or analytics engineering role
Advanced SQL
— you are comfortable with complex multi-table joins, aggregation across different grains, CTEs, and reasoning about query performance.
Python
for data work — pandas, database connectivity, and building repeatable scripts rather than one-off notebooks
Experience working with financial data: trades, positions, pricing, or reference data
Demonstrated care with accuracy.
Clear written communication — you'll be explaining methodology to accountants, lawyers, and auditors who don't read SQL
Bachelor's degree in a quantitative or technical field
Experience specifying requirements for engineering teams, or building BI tooling (Tableau, Power BI, or similar)
Exposure to tax, VAT/GST, or regulatory reporting
The annual base salary range for this position is $100,000 to $130,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-KS1]
Location: Dammam, Saudi Arabia
We are looking for an experienced
IT Solution Analyst – Business Solutions
to support the
eMarketPlace
platform and related digital commerce solutions.
The role will be responsible for understanding business requirements, translating them into scalable technology solutions, supporting solution design and implementation, and working closely with business and technology stakeholders to deliver effective
eCommerce and marketplace capabilities
.
The ideal candidate should have strong experience in
eMarketPlace solutions, commerce solutions, eCommerce platforms, CommerceTools, MACH architecture, guided buying, and eCatalogue solutions
.
Key Responsibilities & Accountabilities
Analyze business requirements and translate them into functional and technical solution requirements.
Support the design, implementation, and enhancement of
eMarketPlace and eCommerce solutions
.
Work closely with business stakeholders to understand business processes, pain points, and future requirements.
Define solution approaches that align with business objectives, enterprise architecture, security, integration, and technology standards.
Support the implementation and optimization of
CommerceTools
and other commerce-related platforms.
Work with solution architects, developers, product owners, vendors, and business teams throughout the solution lifecycle.
Analyze existing systems and processes and identify opportunities for improvement, automation, and digital transformation.
Support
MACH architecture
principles, including Microservices, API-first, Cloud-native, and Headless approaches.
Support
guided buying
capabilities and digital procurement/customer purchasing journeys.
Define and document requirements for
eCatalogue
solutions, product information, pricing, availability, and related marketplace capabilities.
Develop functional specifications, user stories, process flows, use cases, and acceptance criteria.
Support integration requirements between the marketplace/eCommerce platform and enterprise systems such as ERP, CRM, PIM, payment, logistics, identity, and other business applications.
Participate in solution evaluations, technical discussions, proof-of-concepts, and vendor assessments.
Work with development and testing teams to ensure that delivered solutions meet business and functional requirements.
Support system testing, UAT, defect resolution, deployment, and post-production stabilization.
Identify risks, dependencies, gaps, and opportunities associated with proposed solutions.
Ensure that solutions are scalable, secure, maintainable, and aligned with enterprise technology standards.
Prepare solution documentation and maintain relevant technical and functional artifacts.
Provide ongoing support and continuous improvement for eMarketPlace and commerce solutions.
Requirements
5–7 years of relevant experience
in IT business solutions, solution analysis, eCommerce, digital commerce, marketplace, or related domains.
Strong experience with
eMarketPlace solutions and commerce platforms
.
Hands-on or strong functional experience with
CommerceTools
.
Strong understanding of
eCommerce and digital commerce architectures
.
Experience with
MACH architecture
and modern headless commerce concepts.
Experience with
guided buying
and digital purchasing/procurement journeys.
Experience with
eCatalogue
solutions and product/catalog management.
Experience gathering, analyzing, documenting, and translating business requirements into technology solutions.
About the Role:
You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed.
Salesforce, Marketo, Salesloft, and a growing web of integrated SaaS tools run large parts of Wrike's business.
As that footprint grows, we're hiring a dedicated analyst to bring stronger visibility, governance, and risk understanding to this business systems estate — partnering closely with the teams who own and use these tools.
Your Impact:
— Own security for Wrike's business systems SaaS tools such as Salesforce, Marketo, Salesloft, and the integrations that connect them, covering permissions, sharing rules, connected apps, OAuth scopes, and integrations.
— Build and maintain clear visibility into what data lives in these systems, why it's there, and how it flows between integrated tools.
— Partner with RevOps, Marketing, Legal and others to embed security into how these platforms are configured, extended, and connected to third-party services.
— Translate security and business-continuity issues into clear, actionable terms for non-technical stakeholders.
— Ensure business systems handling personal data hold up against privacy frameworks including GDPR and CCPA, in close collaboration with Legal and Compliance.
— Chase data-flow and permission questions to ground truth which means following through until the answer and its implications are genuinely clear.
Your Qualifications:
— Your primary expertise is in Salesforce administration and business systems security.
— Everything else listed here is context you'll operate in.
— Depth in the primary domain matters more than breadth across all of them.
— Salesforce administration experience with a strong security lens.
— This means permissions, sharing rules, connected apps, and integration patterns.
— Solid understanding of how business systems interconnect and why that matters for data exposure and business continuity.
— Able to communicate issues precisely to both technical and non-technical audiences.
— Working knowledge of privacy frameworks such as GDPR and CCPA at minimum.
— You don't need to tick every box! We're looking for depth in business systems security and the drive to grow across the rest.
Standout Qualities:
— Certified Salesforce Administrator credential.
— Security+, ISC2 CC, or an equivalent security certification.
— Experience auditing or governing SaaS-to-SaaS integrations.
— Exposure to data security posture management (DSPM) or data classification in SaaS environments.
— You use AI as a force multiplier — to move faster, think wider, and go deeper — but your security instincts and judgement are your own.
— You don't outsource thinking to a tool.
— Demonstrated tenacity in chasing complex data flows and access permissions across multi-tool integrations to a definitive answer.
Team Dynamics:
— You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security.
— You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists.
— You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal.
Our Work Style:
— Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling.
— Collaborative environment working closely with RevOps, Legal, and Marketing teams.
— Hybrid mode.
Benefits & Perks:
— 28 calendar days of paid vacation
— Sick Leave Compensation (5 Paid Uncertified Sick Days)
— Parental Leave: 18 Weeks Maternity / 4 Week Paternity
— 2 Volunteer Days
— Health Insurance (Employees + Dependents)
— Life Insurance Plan
— Utility Allowance (30 EUR/month, subject to taxation)
— Fitness Plan (800 EUR/year)
— Full-remote & On-demand access to Co-working space
Location: London, United Kingdom
Workplace: hybrid
Business Tooling Analyst - London
Role Overview
We are looking for an ambitious, organised Business Tooling Analyst to join our team. At Sokin, we are building a world-class operational environment that gives our teams the tools, processes and support they need to work effectively as we continue to scale.
Business Tooling at Sokin is all about making the way we work simpler, more scalable and more effective. This role will play a key part in owning and improving the tools that underpin how teams collaborate, manage information and deliver their work across the organisation.
This is an opportunity for someone who enjoys solving problems, improving processes and helping people get more from their tools, while playing a hands-on role in the continued development of Sokin's global operating environment.
This role reports to the Director of Global Operations.
Key Responsibilities
Jira
Jira domain ownership – working alongside the necessary colleagues in the CTO and CISO organisations to overhaul user management alongside our Sokin AD implementation for true onboarding and offboarding access management
Take over day-to-day administration duties, including implementation of new projects and updates to workflows, custom fields and automations in-line with existing implementation principles
Identify, propose and implement overhauled processes and tooling that optimise team and departments in their daily ways of working
Complete a full clean-up of Sokin’s Jira architecture to reduce cognitive and processing overload and remove all unused and legacy items
Design and implement an easy-to-maintain and scalable permissions structure
Identify opportunities to implement/scale additional tooling and features available within the Atlassian platform, for both Jira Software and Jira Service Management
Review and overhaul Jira Service Management service portals and customer facing workflows
Confluence
Design, propose and implement an organisational wide Confluence design that fits Sokin’s team architecture and ways of working
Design and implement an easy-to-maintain and scalable permissions structure
Provide training and support across the Sokin organisation that allows employees to effectively use Confluence – from content creation to organisation and documentation discovery
Identify opportunities to, and implement, templates, processes, workflows and integrations that help optimise the creation, maintenance and availability of content
Requirements / What We're Looking For
Proven experience using, maintaining and optimising both Jira Software and Jira Service Management, as well as the wider Atlassian suite of features (such as Product Roadmap, Rovo AI)
Proven experience managing Jira and Confluence in a growing organisation, with a strong understanding of how to effectively utilise the Atlassian platform for process enablement
Hands-on experience configuring Jira workflows, custom fields, automations, projects, permissions and user access, with an eye for creating scalable and maintainable solutions
Confident with designing and maintaining Confluence structures that make information easy to organise, manage and discover across multiple teams
Comfortable reviewing existing tooling and processes – you can identify inefficiencies or unnecessary complexity, and take ownership of improvements we can make as we scale
You are an effective communicator – as you’ll be working with both technical and non-technical stakeholders, you will need to understand their needs and translate them into practical solutions
You are confident providing training, guidance and support to colleagues, with the ability to explain technical or complex functionality in a clear and approachable way
You have a proactive, continuous-improvement mindset – you actively partner with business areas and enjoy finding practical ways to make teams more efficient through better processes, documentation and technology
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.
Задачи:
— собирать и формализовать требования от уровня идей и фичей до конкретных контрактов микросервисов и интеграций
— декомпозировать эпики на пользовательские и системные истории
— проектировать и ревьюить OpenAPI-контракты по подходу contract-first, согласовывать изменения общих контрактов (включая core-common) между командами
— описывать событийное взаимодействие через Kafka: сущности, поля, ActionType, карту топиков и потоков данных
— прорабатывать интеграции: протоколы и форматы обмена со смежными системами, модели идентичности и механизм проброса прав проектов из мастер-системы на базе общей системы идентификации
— анализировать фичи, наследуемые из ядра GitLab (проекты, группы, членство и уровни доступа, MR, ветки, пайплайны, лейблы, сниппеты) — определять, что используется «как есть», что обёрнуто сервисами, что заменено городскими модулями, и переописывать эту картину в рамках апгрейда 15 → 17/18
— ставить задачи разработке, выполнять приёмочное ревью реализации на соответствие спецификации и участвовать в ревью спецификаций
— разрабатывать схемы, сценарии и критерии приёмки, вести и актуализировать документацию подсистем
— проводить демо-показы создаваемого функционала
Требования:
— опыт работы системным/бизнес-аналитиком в продуктовой разработке распределённых систем (микросервисы)
— openapi/swagger на уровне написания и ревью спецификаций, а не только чтения
— понимание событийной архитектуры (брокеры сообщений, pub/sub, идемпотентность, согласованность, обработка ошибок)
— базовые знания Kafka
— проектирование интеграций между системами: форматы обмена, контракты, версионирование, обратная совместимость
— умение рисовать архитектурные схемы (uml / bpmn / er)
— sql на уровне анализа данных (postgresql)
Будет плюсом:
— понимание модели gitlab (проекты/группы/доступы/mr/pipelines) и опыт с форками open-source
— oidc/oauth2 и sso
— sast/проверки безопасности кода, антивирусные проверки репозиториев
— опыт в городских ис москвы
— c4, redis/opensearch/s3
Условия:
— рыночная зарплата и премии
— драйвовые задачи и ресурсы для их реализации
— гибридный формат работы, офис в бизнес-центре класса А (метро Курская)
— преимущества аккредитованной IT-компании
— материальная помощь в случае важных событий в жизни
— корпоративное обучение у топовых провайдеров и доступ к онлайн-библиотеке
— корпоративные тренировки и спортивные активности - бег, футбол, волейбол, баскетбол, теннис и другие
— комьюнити по интересам
— скидки от партнеров на ДМС, связь, развлечения, подарки, спорт и т.д.
ГибридНа данный момент находимся в поиске аналитика в команду, которая будет заниматься развиваем собственной платформу для разработки
Location: New York, New York, United States
About the Role
iCapital is seeking a motivated and detail-oriented Associate Business Process Analyst, UiPath Developer to join our Intelligent Automation team. The ideal candidate will combine solid business analysis skills with hands-on UiPath development experience to identify, design, build, and deploy Robotic Process Automation (RPA) solutions that drive operational efficiency across the organization.
Responsibilities
Engage with business stakeholders to identify, document, and prioritize automation opportunities.
Conduct process discovery workshops and prepare detailed Process Definition Documents (PDDs).
Perform AS-IS and TO-BE process mapping; calculate ROI and feasibility for automation candidates.
Translate complex business requirements into clear functional specifications for development.
Design, develop, test, and deploy automated workflows using UiPath Studio (REFramework preferred).
Build attended and unattended automation bots using UiPath Orchestrator for scheduling and monitoring.
Integrate RPA solutions with enterprise systems including ERP, CRM, and legacy applications.
Conduct unit testing, UAT support, and defect resolution throughout the development lifecycle.
Maintain and enhance existing automations to address process changes or system upgrades.
Maintain comprehensive technical documentation including Solution Design Documents (SDDs) and runbooks.
Adhere to CoE standards, coding conventions, and change management procedures.
Participate in code reviews and contribute to continuous improvement of development best practices.
Qualifications
Bachelor's degree in computer science, information systems, business administration, or related field
3+ years of hands-on experience in business process analysis or RPA development
Proficiency in UiPath Studio, UiPath Orchestrator, and UiPath Assistant
Experience developing automation using REFramework and exception-handling best practices
Solid understanding of process analysis methodologies (BPMN, swimlane diagrams, value stream mapping)
Familiar with at least one enterprise platform (SAP, Salesforce or ServiceNow)
Working knowledge of SQL, Excel automation, and API and web service integrations.
Strong analytical, problem-solving, and verbal and written communication skills
UiPath Certified RPA Associate (UiAR) or UiPath Certified Advanced RPA Developer (UiARD)
Experience with AI/ML capabilities in UiPath (Document Understanding, AI Fabric, Action Center)
Exposure to process mining tools such as UiPath Process Mining or Celonis
Agile and Scrum project experience, CBAP or PMI-PBA certification is a plus
Problem solving and analytical thinking
Communication and stakeholder management
Attention to detail
Team collaboration
Adaptability and learning agility
UiPath automation tools
AWS cloud services
Python, VB.NET/C#, API integrations
SQL databases
Git, Docker, JIRA, Confluence
REST/SOAP services and Postman
Microsoft Power Platform
Process Mining (UiPath/Celonis)
Benefits
The base salary range for this role is $100,000 to $120,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Задачи:
— Готовить и поддерживать ежедневную, еженедельную и ежемесячную операционную отчётность для руководителей и функциональных команд.
— Разрабатывать и автоматизировать отчёты в Excel с использованием Power Query, сложных формул и макросов.
— Писать SQL-запросы для выборки, агрегации и трансформации данных; поддерживать и развивать витрины данных в PostgreSQL и ClickHouse.
— Анализировать отклонения ключевых метрик, выявлять причины изменений и готовить рекомендации для бизнеса.
— Разрабатывать и поддерживать дашборды в Grafana, настраивать алерты по критическим отклонениям показателей.
— Собирать данные из нескольких источников, обеспечивать их стыковку, проводить валидацию и сверку метрик между системами.
— Участвовать в настройке и поддержке ETL/ELT-процессов при необходимости.
— Собирать и уточнять требования к отчётам и метрикам у бизнес-заказчиков.
— Документировать логику расчётов, определения метрик, бизнес-правила и инструкции для пользователей.
— Консультировать коллег по работе с отчётами и дашбордами.
Требования:
— Опыт работы аналитиком данных, бизнес-аналитиком или аналитиком операционной отчётности от 1–2 лет.
— Законченное высшее образование.
— Продвинутый SQL и уверенное владение Excel.
— Опыт работы с реляционными базами данных и BI-инструментами.
— Понимание принципов контроля качества данных, валидации показателей и воспроизводимой отчётности.
— Умение работать с несколькими источниками данных и понимание различий OLTP- и OLAP-нагрузок.
— Внимательность к деталям, системное мышление, ответственность за сроки и качество результата.
— Умение объяснять аналитические выводы понятным для бизнеса языком.
Будет преимуществом:
— Опыт работы с ETL/ELT-инструментами: Apache NiFi, Airflow или аналогами.
— Базовые навыки Python и pandas для анализа данных и автоматизации задач.
— Опыт работы с Git, Jira и Confluence.
— Опыт в сферах закупок, банковских гарантий, финансовых операций, документооборота или операционной отчётности.
Задачи:
— Отвечать за продуктовую, клиентскую и финансовую аналитику, находить точки роста и превращать их в понятные бизнес-решения
— Влиять на решения команд продукта, маркетинга и финмодели через данные: от постановки вопросов до оценки эффекта на P&L
— Погружаться в спортивный мир глазами беттора, анализировать поведение пользователей, метрики и сегменты на каждом этапе пути
— Переводить инсайты о мотивации и поведении игроков в продуктовые и коммуникационные решения для повышения удержания и монетизации
— Развивать клиентскую, продуктовую и финансовую аналитику в логике запросов бизнеса
— Строить когортную аналитику и юнит-экономику продукта, искать связи игровых поведенческих факторов с ключевыми финансовыми метриками
— Проектировать и проверять гипотезы, в том числе через A/B-тесты, помогать командам принимать продуктовые и финансовые решения на основе данных
— Находить зоны роста бизнеса через анализ данных, инициировать и поддерживать оптимизацию процессов для ускорения принятия решений с прогнозируемым эффектом на P&L
Требования:
— Глубокое понимание методологий анализа данных и статистики, самостоятельное применение в продуктовых задачах от постановки гипотез до принятия решений
— Будет плюсом опыт предиктивного моделирования и ML-подходов
— Уверенное и самостоятельное написание сложных SQL-запросов и использование Python для аналитики, автоматизации отчетов и экспериментов
— Опыт работы с большими объемами и разнородными источниками данных, умение наводить порядок в схемах, витринах и логах
— Владение инструментами визуализации данных (Tableau, Power BI, DataLens или аналоги) и умение собирать дашборды для принятия решений; знание Tableau будет плюсом
— Высокий уровень критического мышления и сильные коммуникативные навыки: умение проверять выводы, задавать неудобные вопросы к данным и объяснять сложные аналитические концепции простым языком
— Умение работать в связке с продуктом и бизнес-командами, принимать решения командно
Условия:
— Процесс отбора: звонок с рекрутером, интервью с руководителем, финальная встреча в офисе, собеседование и оффер.
Задачи:
— Оцифровка, оптимизация, автоматизация бизнес-процессов – воронки продаж, маркетинговая отчетность, каналы привлечения и т.д.;
— Прикладная бизнес-аналитика на базе сформированных отчетов;
— Общение с топ-менеджментом в целях развития бизнеса;
— Разработка отчетности в Power BI;
— Написание различной сложности SQL скриптов;
— Возможно использование Python в целях автоматизации и организации ETL процессов.
Требования:
— Выпускник с математическим/техническим образованием;
— Желание развиваться в направлении аналитики бизнеса и технических скиллов;
— Уверенные знания SQL;
— Готовность к релокации в Индию;
— Опыт с Power BI / DAX будет плюсом.
Условия:
— Заработная плата в долларах;
— Возможность получить эксклюзивные компетенции в прикладной аналитике бизнеса;
— Полный релокационный пакет;
— Отсутствие бюрократии, высокая степень свободы;
— Быстрое принятие решений;
— Перспектива подключения на европейские проекты;
— Прозрачная система мотивации и развития;
— Зарплата полностью белая как при удаленной работе, так и после релокации;
— По итогам года возможен бонус до 3-х зарплат;
— Реальные перспективы роста;
— Активное наставничество, погружение, обучение.
ОфисФормат: Офис (релокация в Гургаон с возможностью работать около 6 месяцев в любой удобной стране); Готов к релокации в Индию; Полный релокационный пакет; Зарплата полностью белая как при удаленной работе, так и после релокации:
Обязанности:
— Взаимодействие с заказчиками (изучение потребностей, анализ заинтересованных сторон, определение разрывов, формирование комплексных решений);
— Описание концепции и дорожной карты продукта (формулирование целей продукта, представление конечного пользователя, определение состава функционала и последовательности поставки, управление бюджетом продукта);
— Управление и приоритеты бэклога (руководство созданием пользовательских историй, определение приоритетов позиций бэклога, приём работ по пользовательским историям на основе критериев и тестов, уточнение бэклога, планирование итераций поставки продукта и обзора итераций);
— Взаимодействие с командой (управления зависимостями пользовательских историй, разъяснения приоритетов, переоценка поставляемой ценности продукта);
— Получение и обработка обратной связи (Сбор обратной связи от пользователей, заинтересованных лиц и заказчиков, тестирование гипотез, анализ метрик продукта по достижению результатов и их защита).
Требования:
— Минимальный опыт работы не менее 5 лет;
— Минимальный управленческий опыт не менее 3 лет на позиции руководителя или владельца продукта;
— Опыт ведения проектов полного цикла;
— Практический опыт выполнения функций бизнес-аналитика: сбор, анализ, формализация и согласование требований;
— Сильные навыки коммуникации со стейкхолдерами и внутренними заказчиками;
— Опыт управления сроками, рисками, изменениями и объемом проекта;
— Базовая техническая грамотность: понимание принципов работы API, REST, JSON и XML;
— Умение выстраивать взаимодействие между заказчиком, аналитиками, разработчиками, дизайнерами и тестировщиками;
— Ответственность за достижение проектных результатов, сроки и качество организации работы команды.
Будет плюсом:
— Опыт реализации IT-проектов для промышленного строительства;
— Интерес к product managering;
— Понимание бизнес-процессов и специфики проектов в сфере промышленного строительства;
— Опыт взаимодействия с заказчиками из промышленного или строительного сектора.
Условия:
— Неизбежное развитие профессиональных навыков;
— Работу над высоконагруженными активно развивающимся сервисами с ветвистой бизнес-логикой и множеством инженерных вызовов;
— Возможность предложить и реализовать свою идею, как улучшить сервис, или новую функциональность;
— Возможность работы в крупных именитых компаниях на проектах с современным стеком;
— Формат сотрудничества: договор ГПХ или трудоустройство по ТК РФ;
— Формат работы: гибрид Москва;
— Работа в аккредитованной IT-компании;
— Бонусная программа HolyRelax;
— Конкурентоспособная ЗП.
Location: Estonia - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
Wrike relies on a dynamically changing set of integrated SaaS tools, and securing them requires dedicated, end-to-end ownership of their data security posture. Asking questions like what data is collected, why, how long it’s retained, and how it flows between systems. As Business Systems Security Analyst, you will own this space by establishing continuous data governance, SaaS integration governance, and identity & access management across our business systems. Helping Wrike stay proactive and prevention-focused rather than reactive.
Your Impact:
Own data governance across business systems: what’s collected, why, retention, and data flows between systems
Govern SaaS integrations: inventory, risk assessment, and secure onboarding/offboarding of third-party tools
Manage and review access provisioning and deprovisioning across integrated SaaS platforms, ensuring least-privilege principles are enforced throughout the identity lifecycle
Oversee SSO configurations, OAuth scopes, and service account permissions across business-critical systems, identifying overprivileged accounts and stale access
Monitor and help harden the security posture of business-critical SaaS platforms and their connected tools
Conduct periodic access reviews and certifications for SaaS platforms, with a focus on privileged and third-party system accounts
Conduct security reviews of integrations from a data flow perspective before they connect to business-critical systems, including evaluating IAM implications such as API keys, OAuth tokens, and service accounts
Partner with system owners to remediate risks and embed security into business processes
Focus on AI-driven integration workflows: MCP, A2A, and emerging agent-based protocols
Your Qualifications:
Experience securing SaaS business platforms and their integrations, including identity and access management across those environments
Solid understanding of data governance principles: data classification, retention, and data flow mapping
Technical hands-on skills: ability to independently investigate configurations, permissions, API connections, and logs across SaaS platforms
Knowledge of integration best practices: secure API design, least-privilege service accounts, token/secret management, and integration lifecycle management
Understanding of AI tooling and its security implications: how AI-powered tools access, process, and store business data
Experience with third-party/vendor risk assessment and SaaS security posture management
Ability to work cross-functionally with business system owners (Sales Ops, Marketing Ops, RevOps)
Standout Qualities:
Hands-on experience with SSPM tools or Salesforce security tooling
Familiarity with OAuth/API integration security and supply-chain risk
Experience with AI-driven data flows and integrations (e.g., MCP, A2A, agent-based workflows)
Knowledge of Salesforce is a strong plus
Team Dynamics:
You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal.
Our Work Style:
Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling.
Collaborative environment working closely with RevOps, Legal, and Marketing teams.
Hybrid mode.
Benefits & Perks:
28 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health Insurance (Employees + Dependents)
Life Insurance Plan
Utility Allowance (30 EUR/month, subject to taxation)
Fitness Plan (800 EUR/year)
Full-remote & On-demand access to Co-working space
What's Next?
Recruiter Screen (30 mins)
Department Interview / Technical Discussion (60 mins)
Cultural Interview with Hiring Manager, CISO, and HRBP
Your recruitment buddy will be
Aleksandar Chernev
, Senior Technical Recruiter.
#LI-AC1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
ОфисАлматы; Работа только в офисе, гибридный и/или удаленный формат не рассматривается по данной позиции
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридWith 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
ГибридLondon, United Kingdom
New York, New York, United States
Estonia - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations