Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$51.61
—
$77.42 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is looking for an enthusiastic Senior Embedded Engineer to join our Software Organization as part of the Embedded Engineering team. You will work with Hardware, Signal Processing, Manufacturing and Product teams to develop and deliver against Hardware and Software roadmaps. The Embedded team’s mission is to build and deploy stable, accurate, and power efficient firmware platforms for all our in house developed devices via a seamless 24/7 connection and interaction between our mobile apps.
At Whoop, the Embedded team is at the intersection of the Hardware and Software domains, bridging the gap between the physical and the digital world. As a Senior Embedded Engineer you will collaborate with a diverse group of the industry’s best and brightest engineers in supporting current products, as well as developing new cutting edge products that help our members achieve their health and fitness goals with industry leading monitoring and data analysis.
RESPONSIBILITIES:
- Develop and test firmware in C for WHOOP’s product line, including features optimized for low-power performance.
- Take ownership of complex firmware features and ensure they meet performance, power, and reliability goals.
- Debug and resolve challenging issues across software, hardware, manufacturing, and system integration.
- Define, write, and maintain clear technical requirements and documentation.
- Participate in code reviews to ensure clarity, correctness, and adherence to coding standards.
- Design and improve firmware self-tests, validation tools, CI workflows, and internal development tools.
- Support electrical development by evaluating components, bringing up drivers, and contributing to hardware design discussions.
- Leverage AI as a development tool and share learnings with the team.
- Collaborate with Electrical, Signal Processing, Mobile, and Manufacturing teams to validate designs and refine interfaces.
- Mentor teammates by providing guidance on design, implementation, and debugging.
- Identify opportunities to improve performance, power efficiency, stability, and reliability across the firmware platform.
QUALIFICATIONS:
- Bachelor’s or Master’s in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
- 5+ years of embedded firmware development experience.
- Excellent problem-solving and analytical skills, with the ability to resolve ambiguous issues independently.
- Excellent interpersonal, written, and verbal communication skills, with experience mentoring and collaborating across teams.
- Strong experience with electronics debugging tools such as oscilloscopes, multimeters, power supplies, and logic analyzers.
- Proficient with device driver development and 32-bit RISC architectures such as ARM Cortex.
- Proficient in C/C++ programming.
- Strong understanding of electrical engineering fundamentals, with proficiency in reading schematics and hardware specifications.
- Experience working with operating systems (OS) and real-time operating systems (RTOS).
- Strong understanding of system communication protocols such as I2C, SPI, USART/UART, and BLE.
- Experience with version control using git and modern CI/CD workflows.
- Experience with unit, integration, and functional testing for embedded systems.
- Experience with Agile software development practices.
- Experience working on high-volume consumer electronics products preferred.
- Willingness to act as both a team player and a technical leader.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework. Also check out our AI studio blog here. https://engineering.prod.whoop.com/ai-studio/
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: United States; Washington, District of Columbia, United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is seeking a
Senior Account Executive – Federal (Intelligence Community Focus)
to own and expand one of our most strategic territories, centered on the U.S. Intelligence Community.
This is a quota-carrying individual contributor role focused exclusively on strategic selling, renewal expansion, and net-new growth across the IC ecosystem. The territory includes a significant multi-million-dollar renewal footprint and substantial opportunity for expansion across
IC agencies, program offices, and mission-aligned organizations operating in some of the most sensitive and demanding environments in the world.
The ideal candidate brings deep IC domain expertise, established relationships across agency acquisition and mission stakeholders, and experience working with Federal Systems Integrators and cleared partners to accelerate program-level adoption.
What You'll Do
Own and Grow the Intelligence Community Territory
Serve as the primary seller responsible for Mattermost's IC business, including agencies across the IC, program offices, and mission-aligned stakeholders operating in classified and controlled environments
Develop and execute multi-year account strategies aligned to IC modernization, zero trust initiatives, and mission priorities
Expand Mattermost's footprint across additional agencies and programs through strategic penetration and executive alignment
Drive Strategic Renewals and Expansion Outcomes
Maintain executive ownership of large-scale renewals and expansion motions across the territory
Partner closely with an Account Manager who supports renewal execution, while retaining accountability for strategic renewal outcomes
Identify cross-agency and cross-program expansion opportunities within existing deployments
Close Complex Enterprise SaaS Transactions
Lead sophisticated, multi-threaded sales cycles involving technical validation, security review, accreditation workflows, and executive sponsorship
Navigate IC-specific procurement environments, including FAR/DFARS requirements, classified contracting workflows, and common contract vehicles (IDIQs, GWACs, OTAs)
Build strong internal deal governance and forecasting discipline through Salesforce
Execute a Federal Partner Ecosystem Motion
Develop and manage strategic co-sell relationships with major cleared Federal Systems Integrators (FSIs), including Booz Allen Hamilton, Leidos, SAIC, Northrop Grumman, Palantir, and others operating within the IC
Partner effectively with Federal distributors and cleared VARs to navigate contract vehicles, renewal workflows, and net-new agency entry
Align with partner capture teams and distributor resources to position Mattermost within prime contracts, task orders, and program-level pursuits
Maintain clear ownership of deal strategy and close execution while leveraging partners to accelerate procurement and expand reach
Deliver Predictable Revenue and Forecast Accountability
Carry and achieve an annual quota across net-new and strategic expansion outcomes
Maintain high forecast accuracy, deal hygiene, and pipeline rigor
Provide clear visibility to Sales leadership and Finance on deal timing, risks, and execution plans
What We're Looking For
Required Qualifications
Proven track record of enterprise SaaS sales experience with demonstrated success closing complex, multi-million-dollar transactions
Substantial experience selling directly into U.S. Intelligence Community agencies with a deep understanding of IC acquisition, accreditation, and mission environments
Demonstrated success navigating IC-specific procurement, classification requirements, and authorization-to-operate (ATO) processes
Experience co-selling with cleared Federal Systems Integrators and navigating partner-influenced deal structures within the IC
Deep understanding of IC procurement, acquisition, and contracting processes
Clearance Requirements
Must be eligible to obtain and maintain a U.S. security clearance
Active Secret clearance required
TS/SCI strongly preferred; polygraph is a plus
Preferred Qualifications
Experience selling secure collaboration, DevSecOps, cybersecurity, or mission-critical infrastructure software into IC environments
Familiarity with IC-specific compliance and security frameworks including ICD 503, NIST 800-53, and cross-domain solution requirements
Experience supporting deployments in controlled or classified environments (IL4/IL5/IL6/TS networks)
Established relationships within key IC agency acquisition stakeholders and cleared FSI partner ecosystems
Familiarity with IC-specific contract vehicles and procurement pathways including ODNI, NSA, CIA, DIA, and other agency-specific vehicles
What Success Looks Like in Year 1
Successfully retain and expand major IC renewal footprint
Build executive-level relationships across IC agency acquisition and mission hierarchies
Establish repeatable co-sell execution with strategic cleared FSIs
Close net-new program opportunities across IC agencies and program offices
Deliver predictable, finance-ready forecasting and pipeline visibility
Why Mattermost
Mattermost is uniquely positioned at the intersection of secure collaboration, mission software, and intelligence community modernization. Our platform is built for the environments where security is not a feature — it is the foundation. This role offers the opportunity to shape and scale Mattermost's presence within one of the most strategically important and security-sensitive markets in the world.
If you thrive in complex, classified environments, understand how mission outcomes drive technology adoption, and want to sell software that protects the nation's most sensitive operations — we would love to hear from you.
Target Salary Range:
$125,000 – $150,000 USD, plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
#LI-KR1
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Mexico; Colombia; Argentina; Brazil; Dominican Republic; Costa Rica
We are seeking a talented Mechanical Engineer or Mechanical Designer to join a growing U.S.-based engineering team supporting commercial, multifamily, mixed-use, hospitality, education, and other building projects.
This is an excellent opportunity for a professional who enjoys combining HVAC system design, technical documentation, Revit-based modeling, and multidisciplinary coordination. Candidates with direct experience working on California projects will be especially valued due to the state’s specific building codes and energy-efficiency requirements.
This is a full-time, remote position supporting U.S.-based project teams during overlapping U.S. business hours.
Responsibilities
Design HVAC and mechanical systems for commercial and multifamily buildings.
Develop air distribution systems, ductwork, mechanical piping, hydronic systems, and exhaust systems.
Perform HVAC load calculations, equipment sizing, and system selection.
Prepare construction documents, plans, schedules, details, and permit packages.
Model and coordinate mechanical systems using Revit.
Produce and update drawings in AutoCAD or AutoCAD MEP.
Coordinate with architectural, structural, electrical, and plumbing disciplines.
Participate in BIM coordination, clash detection, QA/QC, and design reviews.
Apply U.S. mechanical, building, and energy codes to project documentation.
Collaborate with project managers, engineers, architects, contractors, and other stakeholders.
Requirements
At least 4 years of experience in HVAC or mechanical building design.
Experience with commercial and multifamily projects.
Previous experience working on California projects is highly important.
Knowledge of California building codes and energy-efficiency requirements.
Experience with Title 24 or the California Energy Code is strongly preferred.
Advanced proficiency in Revit and AutoCAD or AutoCAD MEP.
Experience with HVAC load calculations, ductwork, equipment selection, and mechanical systems design.
Previous experience working on U.S. projects and applying U.S. codes.
Strong English communication skills.
Ability to work independently and collaborate effectively with remote U.S.-based teams.
Preferred Qualifications
Experience with EnergyPro.
Experience preparing or supporting Title 24 compliance documentation.
Familiarity with HAP, TRACE 3D Plus, or similar HVAC analysis software.
Experience with chilled-water, heating-water, hydronic, controls, or energy-modeling projects.
Experience supporting permit submissions and responding to plan-check comments.
Experience with BIM coordination and clash detection.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Argentina; Mexico; Colombia; Costa Rica; Brazil; Chile
We are seeking an Electrical Engineer or Electrical Designer to support electrical building systems design for commercial and multifamily projects in the United States.
California project experience is a strong priority
, along with proficiency in AutoCAD and Revit, strong English communication skills, and experience collaborating remotely with U.S. teams.
Key Responsibilities
Develop electrical designs and construction documents, including power distribution, lighting layouts, panel schedules, and electrical details.
Prepare and update drawings and models using AutoCAD and Revit.
Support electrical calculations, equipment selection, and code compliance.
Coordinate electrical systems with architectural, structural, and other MEP disciplines.
Address design revisions, coordination comments, and project documentation requirements.
Communicate proactively with U.S. teams and manage assigned deliverables independently.
Requirements
Background in electrical engineering or electrical building systems design.
Previous experience designing electrical systems for U.S. commercial and multifamily projects.
California project experience is highly preferred
, including familiarity with applicable state and local electrical and energy requirements.
Strong proficiency in
AutoCAD and Revit
for electrical design and documentation.
Working knowledge of applicable U.S. electrical codes and standards.
Strong written and spoken English.
Previous experience working remotely with U.S. teams.
Ability to work independently, maintain accuracy, and meet project deadlines.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
УдалённоArgentina; Mexico; Colombia; Costa Rica; Brazil; Chile
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional
Staff Software Engineer
to join our organization. Garner’s Engineering team tackles incredibly hard technical problems for a mission that truly matters. Our systems analyze billions of medical records to rank healthcare providers across the country. We are an AWS + Kubernetes shop, and we are constantly introducing new technologies as our system load doubles every year. We expect our engineers to champion cutting-edge industry practices as we aggressively embrace AI in every facet of our operations and norms. We are seeking teammates who take pride in delivering their best work while fostering a strong team culture.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Lead team-level technical strategy and execution on multi-quarter time horizons
Use AI to build, optimize, and maintain software systems
Uplevel engineers across the organization by raising the technical bar
Collaborate across disciplines to understand our domain and iterate on projects
Protect our users’ privacy and security through best practices
The ideal candidate has:
6+ years of software engineering experience
Experience leading teams of engineers with demonstrated impact on technical strategy
A generalist software engineering mindset ready to learn new languages, frameworks, and techniques required for a fast paced startup environment
Demonstrated ability to build complex systems using AI coding agents (we use Claude Code)
Able to learn quickly and mentor others
Familiarity with data security and HIPAA compliance
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Claude Code, Kubernetes, AWS, Airflow, DBT, Python, TypeScript, React, Go
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $312,000 - $356,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional
Growth Marketing Operations Manager
to join our
Growth Marketing
team to build the foundational systems and operations that will support our full client book of business as we scale – creating a center of excellence for program management, data attribution, maximizing the ROI of our investments, and driving innovation in our data & marketing tech stack. This role will report to the VP of Growth Marketing.
The Growth Marketing Operations Manager will build the workflows & systems to manage our rapidly growing client book of business across email, SMS, direct mail, print, and swag channels. This position will work closely with the rest of the Growth Marketing team, Client Management, Revenue Operations, and Data. You will lead building the automated and efficient processes and tools (including leveraging AI) we need to rapidly scale. This is a high-impact role at the heart of our growth engine - helping us engage more members, deliver a first-class member experience, and improve health outcomes at scale.
Where you will work:
If HQ: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Lead
campaign operations and tracking
– building automated workflows and ensuring flawless campaign execution + QA across email, SMS, direct mail, print, and swag channels
E.g., Best practice set up for campaign & journeys in our email & SMS platform Iterable
E.g., Building automated QA processes for our email, SMS, and direct mail campaigns
E.g., Ensuring scalable with our direct mail / print & swag vendors, including setting up self-service for Client Success Managers
E.g., Updating & managing our member marketing asset library at scale as our product evolves (e.g., handout designs, email copy docs, slide decks across our product types and clients - in Figma, Google Slides, Google Docs, Contentful/Webflow)
E.g., Managing how we track client consent & requirements in our back-end systems and flow those data fields & requirements through to our multi-channel marketing campaigns
Own Growth Marketing
UTM tracking & data attribution
to analyze channel and campaign performance, identify trends, and uncover optimizations.
Support managing our marketing programs
budget
, ensuring investments exceed ROI targets, and deliver performance insights to continuously improve spend efficiency
Own and evolve our
Marketing Tech stack
by partnering with Engineering, Data, and RevOps drive the marketing technology strategy, roadmap, and AI innovation
Design & document new processes
to map out the detailed logic & handoffs to cross-functional partners (e.g., Client Success, Product / Data / Eng)
Automate workflows and build AI tools
for engagement marketing to make us more efficient in how we serve our clients and work with stakeholders
What you will bring to the team:
4-5+ years of experience in Marketing Operations or related roles (e.g., Revenue Operations)
Deep familiarity with email & SMS campaign builds & automation platforms – preferably Iterable
Familiarity with
HTML/CSS
for basic email template customization
Design experience
for marketing collateral (e.g., Google Slides, Figma)
Results-oriented strategic thinker & analytical problem solver
who can break down ambiguous, complex problems, proactively identify opportunities, and translates vision into action - all while managing multiple complex initiatives simultaneously
A self-starter
with the ability to “roll up your sleeves” and juggle multiple priorities & deadlines, doing whatever is necessary to ensure company success; thrives in a
fast-paced, dynamic
start-up environment
A desire to be a part of a
high-performing, mission-driven team
that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
Authorized to work lawfully in the United States of America as Garner does not engage in immigration sponsorship at this time
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Platforms we use
Iterable, Figma, Google Drive / Slides / Docs, Snowflake, Salesforce, Looker, Asana, Ravenna, DubCo, Vimeo
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $120,000-$140,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a high level by providing a deep understanding of the interactions between their unique physiology and chosen behaviors.
As a Program Manager at WHOOP, you will be a critical member of the team that develops the next generation of models that will power the features we can provide to members. This role sits at the intersection of machine learning, data science, sensor intelligence, platform engineering, and product, and is responsible for translating complex technical work into clear plans, dependencies, and outcomes to ensure projects are delivered on time, aligned to strategy, and built for scale.
Success in this role will require a high degree of adaptability and a solutions mindset, ability to simplify complexity, while continuously managing shifting priorities.
Foundation AI capabilities are critical to our ability to innovate quickly and responsibly. This role ensures that the underlying systems powering our features are delivered thoughtfully, reliably, and in a way that unlocks impact across the entire organization.
RESPONSIBILITIES:
- Drive Foundation AI projects from kickoff through development to deployment and stabilization
- Support the VP of Foundation AI to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics
- Develop project plans consistent with business goals and requirements for algorithm performance
- Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication
- Work with the FAI team, Data Science, Sensor Intelligence, WHOOP Labs, Data Engineering, Software, Firmware to ensure project objectives and priorities are aligned across departments
- Bring together key stakeholders to facilitate timely and lasting decision-making
- Partner with the extended team on compute infrastructure planning, focusing on availability constraints, capacity forecasting, vendor quotes/lead times, and tradeoffs across vendors.
- Partner with the broader RAD program management team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner.
- Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts.
- Facilitate cross-functional communication across WHOOP for awareness and understanding.
- Understanding of technical issues to facilitate resolution of project blockers is a plus
QUALIFICATIONS:
- 2+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems
- Experience working with AI or applied ML teams
- Familiarity with agile methodologies, sprint planning, backlog grooming processes
- Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success
- Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation, experimentation), hands-on coding experience is not required
- Clear, confident communicator who can bridge deeply technical teams and business stakeholders
- Proven ability to influence without authority and drive alignment across diverse teams
- Nice to Have:
- Experience working with research teams
- Background in consumer technology, platforms, or data-driven products
- Experience organizing projects using Jira or similar platforms
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $$125,000-$175,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Azumo is looking for a highly motivated Python Engineer to develop and enhance high performing and scalable software infrastructures in AI, NLP and data intensive software environments. This position will give you the opportunity to collaborate with a growing team and bright engineering minds in AI computing. You will enjoy the role if you love designing and developing scalable, high performant backend infrastructure using Python, React + Django / Flask / Eve / FastAPI open-source frameworks and connecting applications to modern cloud-based technologies.
Responsibilities:
— Design, develop and test server features and robust APIs
— Integrate existing applications with third party systems
— Evaluate multiple approaches and technologies to solving a problem
Requirements:
— BS or Master’s degree in Computer Science, related degree, or equivalent experience
— 5+ years experience with backend development, Python Django / Flask / Eve / FastAPI
— Deep expertise with Linux and hosted cloud environments (Heroku, AWS, App Engine or other)
— Practical experience with open source technologies, including SQL and NoSQL DBs
— Experience integrating solutions with 3rd party APIs (RESTful, OAuth, JSON)
— Self-driven and motivated, with a strong work ethic and a passion for problem solving
Preferred Qualifications:
— Love for coding and willingness to be agile
— Hacker spirit within a collaborative team
Benefits:
— The Python Engineer will be based remotely
— Compensation commensurate with experience and candidate potential
— 10 PTO
— Training Udemy free
— English Lessons
— Mentored career development
— U.S. Holidays
— Profit Sharing
— $US Remuneration
Location: India
Job Title: Accounting Specialist
Employment Type: 1 year
(Contract with a possibility extension)
Location :
Remote
Position Level:
At least 1 year of experience
About the Role
As an Accounting Specialist, you'll support day-to-day accounting operations with a focus on billing, accounts receivable, reconciliations, and recordkeeping. You'll work remotely with a structured process, clear expectations, and support from experienced teams.
This role is ideal if you like order, systems, and knowing your work directly supports business success.
What You'll Be Doing
Billing & Accounts Receivable
Create and send customer invoices accurately and on time
Track outstanding payments and follow up on overdue accounts
Help ensure receivables are collected in a timely manner
Accounting & Recordkeeping
Enter invoices, payments, and expenses into QuickBooks
Record cash receipts and disbursements accurately
Keep financial records organized and up to date
Reconciliations & Reporting Support
Perform monthly bank reconciliations
Reconcile accounts regularly to ensure accuracy
Support audits and basic financial reporting tasks
Team & Admin Support
Provide approved financial information to external accountants
Maintain a clean and organized accounting filing system
Support management with basic clerical or accounting tasks
Assist with other accounting-related responsibilities as needed
What We're Looking For
At least 1 year of experience in accounting or accounts receivable
Experience using QuickBooks
Proficient in Excel
Good written and spoken English communication skills
Detail-oriented, organized, and reliable
Comfortable working remotely and managing routine tasks independently
Ready to Apply?
If you're detail-driven, comfortable with accounting tools, and looking for a stable remote role supporting U.S. businesses, we'd love to hear from you.
At H!KINEX, you'll find a remote-first, growth-focused environment where your work is valued, expectations are clear, and consistency is appreciated.
Location: Colombia
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies
to drive the acquisition, adoption and success of our software products.
This role requires a good understanding of data operations and management practices, and familiarity with
SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and
campaigns that resonate with our target audience of technical professionals.
Job Responsibilities:
Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content.
Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits.
Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies.
Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation.
Define target customer segments, value propositions, and distribution channels.
Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos.
Develop presentations, and training materials to empower the sales team with product knowledge and value propositions.
Plan and execute marketing campaigns that generate leads and drive customer engagement.
Use data and analytics to track campaign performance, ROI, and other relevant metrics.
Support account-based marketing (ABM) initiatives and foster growth through customer advocacy.
Skills and Qualifications:
Bachelor’s degree in computer science, engineering, or related field; MBA with specialization
Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology.
Min. 2-3 years of experience working in SaaS companies
Good technical acumen with good communication skills
General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL)
Experience working with Salesforce and D365+ is good to have
Prior experience in technology consulting or enterprise technology marketing is highly desirable.
Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging.
Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds.
Experience in hosting webinars, creating videos, and delivering technical presentations.
Proficiency in marketing tools, analytics platforms, and CRM systems.
Strong project management skills and ability to collaborate across cross-functional teams.
Job Location:
Latin America (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: Mexico
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies
to drive the acquisition, adoption and success of our software products.
This role requires a good understanding of data operations and management practices, and familiarity with
SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and
campaigns that resonate with our target audience of technical professionals.
Job Responsibilities:
Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content.
Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits.
Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies.
Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation.
Define target customer segments, value propositions, and distribution channels.
Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos.
Develop presentations, and training materials to empower the sales team with product knowledge and value propositions.
Plan and execute marketing campaigns that generate leads and drive customer engagement.
Use data and analytics to track campaign performance, ROI, and other relevant metrics.
Support account-based marketing (ABM) initiatives and foster growth through customer advocacy.
Skills and Qualifications:
Bachelor’s degree in computer science, engineering, or related field; MBA with specialization
Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology.
Min. 2-3 years of experience working in SaaS companies
Good technical acumen with good communication skills
General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL)
Experience working with Salesforce and D365+ is good to have
Prior experience in technology consulting or enterprise technology marketing is highly desirable.
Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging.
Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds.
Experience in hosting webinars, creating videos, and delivering technical presentations.
Proficiency in marketing tools, analytics platforms, and CRM systems.
Strong project management skills and ability to collaborate across cross-functional teams.
Job Location:
Latin America (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is seeking a Senior Commercial Counsel to join our dedicated, collaborative, and fast-growing legal team. This role will serve as a strategic legal partner to the business, with primary responsibility for leading high-impact, revenue-generating transactions and supporting the Grafana Labs sales organization in structuring, negotiating, and closing complex enterprise on-premises and SaaS commercial agreements.
This role will also support broader legal matters, including reviewing and negotiating vendor and marketing agreements, advising on and supporting channel programs, contributing to privacy initiatives, maintaining commercial legal form agreements, and partnering on other cross-functional matters.
The successful candidate will be a creative and analytical thinker who is highly detail-oriented and embraces a business-oriented approach. They will have the ability to think strategically and build trusted advisor relationships with internal stakeholders. The ideal candidate brings significant experience leading negotiations of complex, high-value commercial agreements with Fortune 500 and other sophisticated enterprise customers, often on customer paper and within highly regulated industries such as healthcare and financial services.
This individual is an exceptional drafter and strategic negotiator with strong business judgment, able to quickly distinguish between material legal risk and negotiable terms. They take a pragmatic, solutions-oriented approach that balances legal protection with commercial objectives, ensuring negotiations remain constructive and deals continue progressing toward closure. The candidate should have a proven track record as a trusted partner to sales, with demonstrated success managing sophisticated counterparties, navigating complex issues, and driving critical revenue-generating transactions through to timely and successful execution.
What You’ll Be Doing:
Lead strategy, negotiation, and execution of complex, high-value enterprise B2B agreements, including SaaS and on-premises licenses, data processing agreements (GDPR, CCPA), business associate agreements (HIPAA), information security agreements, professional services agreements, channel partner agreements, and other commercial and technology-related contracts.
Serve as a strategic partner to sales leadership on deal structuring, risk assessment, and negotiation strategy to accelerate revenue while protecting the business.
Partner with cross-functional teams (e.g., finance, security, support, product) to resolve complex commercial and operational issues and support new go-to-market models, pricing structures, and programs.
Develop and improve form agreements and negotiation playbooks to drive consistency and scalability.
Contribute to the development of workflows and processes that enable the legal team to scale effectively, including contract negotiation, execution, and tracking of contractual obligations.
Support global expansion efforts, including go-to-market initiatives, privacy-by-design, and security-by-design programs.
Create and deliver training to business teams on legal best practices, effective engagement with legal, and relevant legal and regulatory developments.
What Makes You a Great Fit:
JD or equivalent U.S. law degree and active bar membership in good standing in at least one U.S. jurisdiction.
8+ years of technology-related commercial legal experience (preferably in the SaaS industry).
Demonstrated experience leading complex, high-value enterprise negotiations independently, including with Fortune 500 customers and on customer paper.
Strong commercial acumen, with the ability to balance legal risk with business objectives in a fast-paced, high-growth environment.
Proven ability to partner effectively with senior stakeholders, including sales leadership and executives.
Significant experience with data protection and privacy laws (e.g., GDPR, CCPA), as well as security and compliance frameworks.
Excellent drafting, negotiation, and communication skills.
Ability to operate independently, manage a high-volume and high-impact workload, and prioritize effectively.
Bonus Points For:
Familiarity with open-source licensing.
Recognition and awards from sales teams for outstanding partnership and support.
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $
230,000
- $275
,000
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States; Canada (BC & ON only)
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Developer Educator to help us create best-in-class video, written, and hands-on education content for Webflow customers, and those who want to define the next phases of the web. You’ll present on camera as a developer educator, and, to keep your skills fresh, you’ll build production grade sites using Webflow that we use in our education videos and courses. You’ll also keep your skills fresh by learning how to integrate Webflow with other services and technologies and then develop content demonstrating how.
ABOUT THE ROLE:
- Location: San Francisco HQ or Remote (United States)
- Travel required to SF - 1 week per month
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $129,000 - $155,000
- Zone B: $121,500 - $146,000
- Zone C: $113,000 - $136,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Director, Education Video
As a Senior Developer Educator you’ll …
- Build the reference websites that anchor Webflow University courses, tutorials, and live training — real, production-quality sites and components that hold up to scrutiny from developers and designers, not just demos that survive a screen recording (see examples in our videos at Webflow University https://university.webflow.com/videos)
- Shape technical curriculum in partnership with instructional designers and video producers, scoping what each lesson needs to demonstrate and why, before anything gets built or shot
- Present technical content on camera for tutorials, course lessons, and live sessions — walking through code and craft with the clarity of someone who actually built the thing
- Work alongside video producers and instructional designers through pre-production, shooting, and review, so what's on screen empowers learners to do the thing
- Serve as the education team's technical subject matter expert, reviewing content for accuracy and pressure-testing it against how people really work and build
- Keep the technical library current as the platform ships, deciding what's gone stale, what needs rebuilding, and what's newly worth teaching
- Partner with product and engineering to understand what's coming, so education is ready when it launches rather than catching up after
ABOUT YOU:
Requirements:
- 4+ years of experience in technical education and web development and/or design
- Proficient in HTML, CSS, and JavaScript, with the ability to write, review, and explain code - leveraging AI tools to accelerate development and refine quality.
- Demonstrated experience teaching technical concepts to a mixed audience through video, documentation, courses, workshops, or community work
- Willingness and ability to present on camera - from an outline or word-for-word script, in studio or from your own home setup
You’ll thrive as a Senior Technical Educator if you:
- Build things because you need to understand them, not just to ship them
- Can address multiple audiences — the visual developer who's never opened a code editor, the engineer evaluating how Webflow can help them build better, and the marketer who’s been handed off components and templates to build with
- Take feedback on your on-camera work as craft input rather than personal critique
- Enjoy collaborating with technical and less technical education teammates alike, recognizing the unique role each person plays in the success of a project
- Are passionate about learning, education, and helping others succeed
- Are equally confident showing the messy middle of a build or the polished result
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: United States
What the Role Is
Babylist Health is scaling past DME into insurance-covered classes and lactation consulting, and we need a seasoned operations leader who can build the rigorous operational and compliance foundation that enables the business to scale safely and effectively. The Payer and Clinical Operations Associate Director owns that foundation — making sure new payers go live smoothly, existing payer operations run without disruption, and every license and credential tied to our clinical services is valid, current, and audit-ready.
You’ll manage a high performance team that delivers both quality and operational excellence. You're the first call when an audit, site inspection, or major payer transition lands, and the person tracking payer-level performance closely enough to catch operational problems before they become incidents. This role reports to the GM of Babylist Health and leads a team of two.
This role works closely with our billing/claims (RCM), product, and customer support functions— you own the operational compliance side of payer and clinical work, and partner closely with these teams day to day.
Who You Are
You've run payer operations at scale, across more than one contract type or service line
— bringing new payers live on schedule, managing transitions, and keeping existing contracts in good standing.
You know healthcare licensing and credentialing well enough to own it without doing it yourself
— state licensure, site inspections, payer-level credentialing. You've built or bought the capacity to execute, and stayed accountable for it being right.
You've owned the operational relationship with payers directly
— you've been in the room when something urgent lands, not briefed on it afterward.
You've worked in multi-state regulatory compliance
and can translate rule changes into process, documentation, and record-keeping that people actually follow.
You've managed both commercial and Medicaid payer work
, including Medicaid expansion into new states.
You set direction and write requirements, rather than waiting for someone else to define the roadmap.
You're a strong people manager who can coach and performance manage, and you stay close enough to the work to catch problems early.
You build process rather than follow it — you bring order to ambiguous, fast-changing operational work, and leaders can tell at a glance where things stand.
You operate comfortably across a large, matrixed organization — partnering daily with billing and RCM, legal, product, and customer support without owning any of those functions.
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Own the onboarding of every new payer — a smooth go-live is your responsibility, you own the process, the timeline and the cross functional collaboration to ensure the business is ready to service new payers on time and in full
Keep existing payer operations running clean, catching and fixing friction before it becomes a pattern. Examples include ensuring payers have efficient AR processes (EFT set up, payment schedules), ensuring we are servicing all eligible sub-plans, staying on top of changing allowable amounts and perpetuating these through our systems etc.
Own licensing and credentialing for our clinical services, including IBCLC credentialing, as we expand into classes and lactation consulting — every license current, every credential valid, every renewal ahead of deadline.
Lead the response when an audit, site inspection, or license renewal lands — you're the point of contact, and leading the response
Lead identification and implementation of compliance best practices across the Babylist Health org
Manage payer transitions end-to-end, including major payer changes, with a clear plan and clear communication to stakeholders.
Build and maintain visibility into payer-level performance — where things are working, where they're not, and what needs attention next.
Program-manage both day to day reporting and monitoring of the business as well as the operational side of new launches, such as launching new DME types, new lines of business etc.
Manage and develop two direct reports, building a team that scales with the business.
Partner cross-functionally with billing/RCM, legal, product and the payer contracting team — you own operations and compliance to facilitate their work
Why This Role
Babylist Health is scaling into classes and lactation consulting right now — you're building the operational and compliance playbook while it still doesn't exist, not maintaining one someone else wrote.
You'll lead a team from day one, with a direct line to the GM of Babylist Health.
The scope is broad and real: licensing, credentialing, audits, payer transitions, and program management for new lines of business all sit with you — not split across five different roles.
This is one of the moments that determines whether growth actually happens — the business can't scale into Medicaid and new clinical services without operations that hold up.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$133,567 to $178,118
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Mississippi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
Mississippi, USA
For this role, we are looking for candidates based in Mississippi, with a preference being for the delta or central Mississippi regions.
About this role
The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to:
Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate
Reports to:
US Program Manager
Level
: Associate
Travel Requirement:
This role will require regular travel to Rx Kids sites across Mississippi to support in-person activities related to community outreach and program launch. This travel would require a car, driver’s license, and insurance. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year.
What you’ll do:
This position will primarily support
Rx Kids
, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in over 60 communities across Michigan and Ohio, and it will now be expanding to Mississippi. This role is expected to work closely with our program partners, including Michigan State University and local community partners. Key responsibilities are described below, please note that the percentages are estimates and they vary across different stages per site:
Recipient Experience & Customer Service (55%)
Lead customer service, including directly supporting recipients via an email-based help desk and through phone support, with the potential to oversee additional customer service staff or contractors as the program scales
Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers
Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies
Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements
Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner
Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals
Lead select operational processes, including conducting verification of applications directly and overseeing other verification staff as the program scales
Support other field ops processes, including payments and follow-up surveys, and execution across various program stages
Direct Program Support (25%)
Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first”
Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly
Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience)
Become an expert in the various tech systems used to support project execution and excellence
Track and report operational and efficiency metrics
May be responsible for managing other individuals, such as verification support staff
Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams
Community Engagement (20%)
Cultivate and maintain relationships with implementing partners, key community members, and local service organizations
Serve as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies
Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients
Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements
Collaborate with communication team members to develop and execute on storytelling plans
Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Fluency in English is required, proficiency in Spanish, Arabic, or Chinese is a plus
2+ years of work or volunteer experience in a role that required project management and people management/coordination
Exceptional communication, organizational, and time-management skills
Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence
Ability to manage day-to-day operations and propose & implement process improvements
Ability to quickly learn and become proficient in new technological platforms
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s
total compensation
package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
The base salary for this role is $81,000 USD / annually.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Venue:
We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility:
Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Senior Client Success Manager to join our Client Success team. This role will report to the Director of Client Success (large market). The Senior Client Success Manager plays a critical role in driving engagement, satisfaction, and retention across a high-volume large market book of business (1,000–4,999 lives). As the primary owner of day-to-day client and broker relationships, this role ensures clients realize ongoing value from Garner while proactively identifying risks and opportunities across the portfolio. By combining strong relationship management with disciplined execution and cross-functional partnership, this role directly impacts client success and long-term retention.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
Ability to travel up to 25% of the time.
What you will do:
Own and manage large market client and broker relationships across a high-volume book of business (25-30 accounts), ensuring a consistently high-quality client experience.
Deliver an exceptional client experience by executing key workflows, monitoring account health, and proactively addressing risks.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and retention.
Develop and execute engagement plans aligned to client goals, ensuring timely delivery of all initiatives and commitments. Assume full ownership of all engagement-related KPIs.
Manage multiple concurrent client projects with strong attention to detail, maintaining clear timelines, priorities, and deliverables.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge (Member Services) to meet client needs, triage issues, and achieve engagement goals.
Lead client meetings and communications with key stakeholders and broker partners, providing education, insights, and actionable recommendations.
Represent the company in virtual and in-person client-facing sessions (up to 25% travel). Develop and deliver high-quality client reports, presentations, and educational sessions.
The ideal candidate has:
5+ years of experience managing a large, high-performing B2B book of business, with a proven track record of driving engagement, client satisfaction, and NRR; preferably in the healthcare and benefits industry.
Demonstrated client management expertise, including ownership of executive relationships and day-to-day account management, as well as navigating complex client and broker stakeholder environments.
Exceptional project management and organizational skills, with the ability to manage competing priorities and execute with precision and strong attention to detail.
Data-driven mindset, leveraging KPIs and client insights to proactively identify risks, optimize engagement, and drive measurable ROI.
Strong executive presence and communication skills (both written and presentation), with a proactive, solutions-oriented approach and a passion for delivering an outstanding client experience in a fast-paced environment.
Possesses a proven track record of curiosity and independent problem-solving, both when navigating client challenges and collaborating cross-functionally with internal teams.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The salary range for this position is $120,000 - $140,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Remote (Global)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role
The Account Manager will be instrumental in helping grow and retain Clipboard's existing markets. Healthcare providers are core to the Clipboard marketplace — the Account Manager is in charge of nurturing and expanding relationships with current users, going deep with those users to understand their needs, and ensuring they're consistently successful on the platform. There's no ceiling to what you can achieve in this role — if you're highly motivated to go above and beyond, a diligent executor, and a strong written/verbal communicator, Clipboard is the place for you to excel.
Responsibilities
- Managing and growing relationships with an existing portfolio of healthcare providers and dental offices
- Clearly articulating the value proposition of the app to current users to drive continued engagement and expansion
- Going deep with healthcare providers and dental offices to uncover their evolving needs, understand their challenges, and find ways to genuinely help them succeed on the platform
- Establishing credibility and rapport with providers, which includes demonstrating a strong understanding of the app
- Being the go-to point of contact for users that need help navigating the app, resolving issues, and getting the most out of the platform
- Helping fill new and urgent shifts in your assigned markets
Qualifications
- Willingness to hustle / lack of fear
- Experience texting, emailing, and talking with English-speaking clients and prospects
Requirements
- Stable high-speed internet connection
- A computer workstation (laptop or desktop)
- Internationally located (not in US, CA, UK, NZ, or AU)
- Availability to work US working hours
- Fluency in English speaking and writing
Beyond the Basics — What Will Make You Successful
- Noticing & Curiosity — You pick up on things others miss and ask "why" more than once because the first answer is rarely the whole story. You dig to understand the root of a problem or situation rather than accepting things at face value, and you're constantly updating your understanding of the customers you serve.
- Initiative & Persistence — You have a bias for action. You know that our customers are dealing with real problems today, and you don't wait for perfect information before making a move. You're scrappy and self-reliant, you find ways through obstacles rather than around them, and you bring solutions instead of asking "what should I do?"
- Ownership — The buck stops with you, no matter what anyone else did or did not do. You take full responsibility for your results, fix problems when you see them — even outside your immediate area — and put processes in place to make sure those problems don't happen again.
- Customer-Centric — You feel your customers' situations genuinely and care about improving their lives, not just hitting a number. Talking to customers and solving their problems isn't a task on your list — it's the job.
- Humble — You're low ego and care about getting to the best outcome, not about being right. You readily admit when you don't know something, you actively seek out feedback, and you're always looking to become a better version of yourself.
Benefits
- Do great work that matters for customers who could really use your help
- Competitive pay
- Unlimited PTO
- Fully Remote
Estimated annual compensation: $12,000–$15,600 USD. Each candidate's compensation offer within this range will be based on multiple factors including, but not limited to, relevant education, qualifications, certifications, experience, and geographic location.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
ОфисseniorГеография найма не уточнена
seniorUnited States; Washington, District of Columbia, United States
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