Location: Belgrade
We are looking for a
Data Security Architect
to join our
Technical Data Protection
team.
The
Technical Data Protection
team is responsible for building and continuously improving Plata’s company-wide data security framework. We focus on protecting sensitive information throughout its entire lifecycle by implementing secure data architectures, access controls, encryption, masking, tokenisation, data loss prevention, and monitoring solutions across the organization.
As a
Data Security Architect
, you will define and develop the company's target data security architecture, establishing consistent protection standards across products, data warehouses, cloud platforms, internal systems, and integrations. You'll collaborate closely with Data Engineering, Product, Architecture, Infrastructure, Information Security, Legal, Privacy, and Compliance teams to design scalable security solutions, strengthen data protection practices, and ensure sensitive information remains secure across all environments.
Challenges that await you:
Designing the company-wide target architecture for protecting sensitive, confidential, personal, financial, and payment data.
Defining security requirements and controls for the complete data lifecycle - collection, transmission, processing, storage, analytics, sharing, archiving, and deletion.
Working closely with DWH, Data Engineering, and Analytics teams to embed security controls into data platforms, pipelines, models, and integrations.
Identifying critical data assets, repositories, data flows, trust boundaries, and potential exposure points.
Establishing and improving the company’s data classification, labelling, ownership, and handling model.
Defining architectural requirements for encryption, key management, tokenisation, masking, anonymisation, pseudonymisation, and secrets protection.
Designing access control principles for data platforms, including least privilege, segregation of duties, role-based access control, and periodic access reviews.
Defining security requirements for databases, data lakes, data warehouses, object storage, backups, APIs, analytical tools, and data exchange mechanisms.
Performing data security risk assessments and threat modelling for new systems, products, integrations, and major architectural changes.
Developing reusable security patterns, reference architectures, standards, and technical requirements for teams working with data.
Defining the target architecture and coverage requirements for DLP, data discovery, data access monitoring, and other data protection technologies.
Supporting regulatory and contractual requirements related to personal, financial, payment, and other regulated data.
Building a long-term data security roadmap based on identified risks, business priorities, and regulatory requirements.
Supporting security reviews and providing architectural sign-off for solutions that process critical or sensitive data.
Defining data security metrics and helping measure control coverage, effectiveness, and maturity across the company.
Providing technical guidance to the Data Security Engineer and other teams implementing data protection controls.
Our technology stack:
Data Platforms & Storage
Cloud data warehouses and data lakes.
Relational and NoSQL databases.
Object storage and backup platforms.
ETL/ELT pipelines, analytical platforms, and data integration services.
Snowflake, PostgreSQL, Amazon Aurora, Amazon S3, and related technologies.
Cloud & Infrastructure
AWS and cloud-native security services.
Kubernetes and Docker.
IAM, OIDC/SAML SSO, and RBAC.
Key management, secrets management, and encryption technologies.
Security & Monitoring
Data Loss Prevention solutions.
Data discovery and classification technologies.
SIEM and security monitoring platforms.
Data access and audit logs.
Jira Service Management and GitLab.
What makes you a great fit:
3+ years of experience in Information Security, including hands-on experience with data security architecture or cloud security architecture.
Strong understanding of data security principles and the complete data lifecycle.
Experience designing security controls for DWH, databases, data lakes, cloud storage, data pipelines, APIs, and analytical platforms.
Good understanding of data classification, access control, encryption, key management, masking, tokenisation, anonymisation, and DLP.
Experience conducting architecture reviews, risk assessments, and threat modelling.
Understanding of privacy, financial sector, and data protection requirements.
Ability to translate security and regulatory requirements into practical technical controls.
Ability to work effectively with Data Engineering, DWH, Architecture, Infrastructure, Product, Legal, Privacy, and Compliance teams.
Strong analytical thinking and the ability to work with complex data flows and distributed environments.
Clear written and verbal communication skills.
English B2+ for working with documentation and international teams.
Your bonus skills:
Experience in fintech, banking, payments, or another highly regulated industry.
Experience with Snowflake, AWS, PostgreSQL, or other modern data platforms.
Knowledge of PCI DSS and privacy regulations applicable to personal and financial data.
Experience implementing enterprise data classification or data security governance programs.
Understanding of data mesh, zero trust, and security-by-design principles.
Experience with Data Security Posture Management or Cloud Data Security solutions.
Relevant certifications in cloud, security architecture, privacy, or data protection.
Our ways of working
:
Innovative Spirit
: a commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits
:
Relocation support
to one of our hubs — Georgia, Cyprus, Kazakstan — with assistance for the employee and their family
Flexible work
from one of our offices or remote
Healthcare Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation Policy:
Annual leave and paid sick leave as per applicable policies
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are seeking a motivated and detail-oriented Analyst I to join our Merchant Configuration team. This role focuses on the timely and accurate configuration of our merchants, as well as executing changes to their existing configuration. The ideal candidate for this role is someone with a customer-centric mindset, a strong team player, having work experience in an operational role in a multinational environment.
This position requires working on public holidays in Mauritius to support regional operational coverage.
Key Responsibilities:
- Set up, update, and terminate merchant accounts efficiently, ensuring all processes are followed accurately.
- Participate in ad-hoc projects, contributing to team initiatives and goals.
- Develop a deep understanding of our configuration products.
- Assist in navigating queries with appropriate support channels to ensure timely resolutions.
- Actively engage with stakeholders to understand their needs and requirements. Prioritize their satisfaction by addressing concerns and facilitating solutions promptly.
- Follow defined processes meticulously to ensure the accuracy of all tasks. Review work for errors and implement quality checks to maintain high standards.
- Approach all cases and tasks with a sense of urgency and enthusiasm.
- Work collaboratively within the Merchant Configuration team and across the organization to drive cases to resolution.
Experience / Qualifications
What we’re Looking For:
- At least 1 year work experience in an operational role in a multinational work environment.
- Strong written and verbal communication skills.
- Customer-centric mindset with a commitment to stakeholder satisfaction.
- Ability to collaborate effectively within teams and across departments.
- Detail-oriented with a focus on accuracy in all tasks.
- Proactive attitude with a strong sense of urgency.
Having an understanding of payment processes and lifecycle and / or experience in a configuration role within the Tech and/or e-commerce industry will be an advantage.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Cyprus
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Valletta, Malta
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Portugal
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: United Kingdom
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Spain
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Nairobi
Workplace: OnSite
ABOUT THE COMPANY
Eleving Group is a publicly listed international fintech company founded in 2012. We operate across 17 countries on three continents, offering consumer, vehicle, and smartphone financing products to millions of customers worldwide.
Mogo's mission is to enable upward social mobility for people in diverse communities around the world by providing entrepreneurs who are excluded from traditional banking systems with access to credit. By combining asset financing, fintech, AI-based underwriting, and proprietary car portals, we enable these local entrepreneurs (motorcycle taxi riders, Uber/Bolt drivers, and small business owners) to find and purchase their own vehicles.
Role Overview
The Head of Telesales & Retention owns revenue from new leads and existing customers
across the Mogo Kenya portfolio: motorcycles, cars, logbook loans, smartphones and new
products, including cash loans. The role is accountable for conversion, retention and
reactivation, and for building the machine that delivers them.
Strong day-to-day call center execution is already in place through the managers and
leads. This role sets direction, builds new teams, channels and offers, and pushes the
function to grow as the portfolio scales.
We are looking for a commercial builder: someone who has opened new sales teams,
channels and campaigns, got them hitting numbers fast, and kept pushing for the sky.
Key Responsibilities
1. Commercial Ownership
• Own conversion, 90-day retention, sleeping client reactivation and revenue targets
• Manage cost efficiency and cost per sale across the function
• Design and run agent commission and incentive schemes within the CXE
framework, subject to approval by the Head of CXE
2. Build & Launch
• Stand up new teams and channels from zero (e.g. a conversion team, scaling
WhatsApp and other non-voice sales, launching retention on new product)
• Design and launch offers and campaigns for existing customers together with
Product, Marketing and partners
• Bring the retention model to new and fast-growing products, especially
smartphones and cash loans
• Push sales and retention growth by digital and self-serve channels: app, push, in-
app offers and WhatsApp, so agents focus where a human adds value
• Run fast test cycles on scripts, offers, timing and channels, and scale what works
3. Operating Model & Playbooks
• Own how telesales works: team split, lead routing and ownership, handoffs to
Customer Care and branches, ERP rules
• Own multi-channel playbooks (calls, SMS, WhatsApp, mobile app) triggered by the
customer lifecycle
• Own channel mix and customer journeys in our engagement platform (MoEngage),
and drive requirements and adoption of sales tech: dialers (Webitel), CRM, offer
automation
• Protect lead integrity and design processes that close fraud risks
4. Team Leadership
• Lead 40+ agents through managers and leads across voice, non-voice and retention
teams
• Hire, coach and build a bench of future leaders
• Raise sales skill on the floor (scripts, objection handling) together with L&D and QA
5. Data & KPIs
• Own the KPI framework, dashboards and reporting cadence for the function
• Make sure KPIs drive the right agent behaviour and link to revenue, not just activity
• Run regular performance reviews and root-cause analysis; align QA scoring with
outcomes (dotted line to QA)
Requirements
• 6+ years in commercial roles: sales, growth, retention, or telesales / call centre
leadership
• Proven record of launching something new (a team, channel, product or campaign)
and scaling it, with numbers to show for it
• Experience leading 30+ people, directly or through managers
• Strong with data: builds own analysis in Excel or Sheets; comfortable with funnels,
cohorts and A/B tests
• Background in lending, fintech, telco, insurance, betting or BPO sales accounts.
BPO candidates: show what you built or turned around, not only what you ran
• Experience with mass-market customers in Kenya or East Africa is a strong
advantage
What We’re Looking For
• Builder and pusher: creates momentum and does not wait for permission
• Thinks in issuances, revenue, margin and cost per sale, not only calls and talk time
• Hands-on: will listen to calls, sit with agents and re-write the script
• Prefers a V1 in two weeks over a plan in two months
• Pushes teams hard and fairly; comfortable with pace and ambiguity
Reporting Line
• Reports to: Head of Customer Experience & Engagement
• Works closely with: Product, Marketing, Risk, IT, QA, L&D and Customer Care
Success in First 90 Days
• Full funnel view per team, with a weekly performance rhythm running
• At least two new initiatives launched and measured (e.g. a new team, offer or
channel)
• Measurable lift in conversion and 90-day retention
• A 12-month plan to scale retention as the portfolio grows
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. It offers multi-currency accounts, payment processing and merchant payout services.
Role Overview
Take ownership of the financial checks and settlements that keep merchant payments moving. You will investigate discrepancies, improve the accuracy of financial data and work with skilled colleagues and international partners in a growing payments business.
Key Responsibilities
Manage daily payment operations, including transaction and settlement checks, manual reconciliations and accuracy reporting.
Analyse card network and processing reports to investigate and resolve discrepancies.
Process settlement files, verify calculations and execute merchant bank transfers.
Manage invoice payments, payment schedules, cash balances and internal tracking tools.
Coordinate with merchants, banks, payment partners and internal teams to resolve operational issues.
Apply accounting standards, internal policies and payment controls to transactions, payouts and reports. Authorise outgoing transfers and safeguard client funds.
Prepare financial reports and proposals for senior management with the team lead.
Requirements
Experience in payment operations, settlements or finance operations within a payments company, bank or licensed financial institution.
Hands-on experience manually reconciling transaction and settlement data and resolving discrepancies.
Experience executing bank transfers and managing payment schedules and cash balances.
Advanced Excel skills and practical experience with financial tracking tools.
English and Russian B2.
Experience in fintech.
Key Soft Skills
Attention to detail and a structured approach to financial data.
Fast learning and flexibility in non-standard situations.
Practical problem-solving focused on efficiency over bureaucracy.
Transparent and direct communication.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: United Kingdom
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. It offers multi-currency accounts, payment processing and merchant payout services.
Role Overview
Take ownership of the financial checks and settlements that keep merchant payments moving. You will investigate discrepancies, improve the accuracy of financial data and work with skilled colleagues and international partners in a growing payments business.
Key Responsibilities
Manage daily payment operations, including transaction and settlement checks, manual reconciliations and accuracy reporting.
Analyse card network and processing reports to investigate and resolve discrepancies.
Process settlement files, verify calculations and execute merchant bank transfers.
Manage invoice payments, payment schedules, cash balances and internal tracking tools.
Coordinate with merchants, banks, payment partners and internal teams to resolve operational issues.
Apply accounting standards, internal policies and payment controls to transactions, payouts and reports. Authorise outgoing transfers and safeguard client funds.
Prepare financial reports and proposals for senior management with the team lead.
Requirements
Experience in payment operations, settlements or finance operations within a payments company, bank or licensed financial institution.
Hands-on experience manually reconciling transaction and settlement data and resolving discrepancies.
Experience executing bank transfers and managing payment schedules and cash balances.
Advanced Excel skills and practical experience with financial tracking tools.
Languages: English , Russian .
Experience in fintech.
Key Soft Skills
Attention to detail and a structured approach to financial data.
Fast learning and flexibility in non-standard situations.
Practical problem-solving focused on efficiency over bureaucracy.
Transparent and direct communication.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
-API and integration documentation: Own the accuracy, completeness, and clarity of Polygon’s API and integration documentation, and keep it current as the platform evolves. -Self-serve integration: Build quickstarts, sample code, and reference architectures that enable developers, including those using AI coding tools, to integrate independently.
Location: Cairo, Egypt
Workplace: onsite
What you will be doing
Own end-to-end activation for a portfolio of merchants, including more complex accounts with higher revenue, multiple stores or channels, or non-standard integrations. Make sure each partner is fully configured with the right access, settings, and dashboards before go-live.
Act as the escalation point for the team on stalled, high-priority, or time-sensitive cases. Coordinate directly with Risk, Legal, BD, and Product to resolve them within SLA.
Analyze trends across the pipeline to find root causes, such as recurring issues, unclear requirements, or integration friction. Propose fixes and help implement them with the relevant teams.
Lead the investigation of technical and backend integration issues across platforms (e.g., Shopify, Magento, WooCommerce, custom API integrations). Work with Tech and Integrations teams to resolve them and document repeatable solutions.
Monitor post-activation performance, including first transactions, inactivity, and early churn signals. Proactively re-engage merchants who are at risk.
Ensure Tabby's online presence on merchant websites, before and after go-live, is aligned with brand guidelines. Set the quality standard the team follows.
Own and continuously improve CRM processes, automations, and data integrity. Act as the team's go-to person for pipeline hygiene and reporting accuracy.
Lead or contribute to cross-functional improvement initiatives, such as leading projects with BD and Scoring, and onboarding workflow.
Support Merchant Onboarding Executives through case guidance, quality reviews, and knowledge sharing. Help onboard new joiners and create or maintain playbooks and SOPs.
Step in to cover workload during peaks or absences so the team keeps delivering against its targets.
Represent the onboarding team in cross-functional discussions, bringing the merchant's perspective and the team's operational insight into decisions.
Skills, Knowledge & Expertise
Hold a Bachelor's degree in business, sales, or a related field, with 3–5 years of experience in merchant onboarding, account management, merchant success, or a similar operations role, ideally in fintech, payments, or e-commerce.
Experienced in Business Development, sales, customer success, or cold calling, with confidence and comfort in outbound outreach and in re-engaging unresponsive merchants.
Are fully proficient in written and spoken English and Arabic.
Have a proven track record of hitting or exceeding conversion, SLA, or activation targets.
Have hands-on experience with CRMs and workflow automations, and enjoy improving how a process runs, not just running it.
Have a keen interest in e-commerce and are comfortable learning technical topics. Prior integration experience is not required, as full training will be provided.
Have experience coaching or guiding junior team members, formally or informally.
Are self-driven and structured, and can prioritize effectively when handling multiple escalations at once.
Work in an OKR-driven, process-oriented way to deliver on business goals.
To be successful in this role, we believe you will have:
Excellent communication and stakeholder management skills, with the ability to handle difficult merchant conversations and influence internal teams without direct authority.
A problem-solving mindset: you look beyond the individual case to the pattern behind it, and you push for the fix.
Strong attention to detail combined with the judgment to know when to escalate, when to act, and when to change the process.
Calm ownership in ambiguous situations, and the credibility to be the person others on the team turn to.
A genuine interest in fintech and e-commerce, and in building an onboarding experience that scales.
Location: New York; New Jersey; Maine; North Carolina; Florida; Massachusetts; South Carolina; Virginia; Connecticut; Georgia; Pennsylvania
Workplace: Remote
The Deal Desk Manager is a multifaceted strategic and operational advisor to our most complex and highest growth region within our Deal Desk Function. They will work very closely with our Revenue Operations, Finance, Legal, Product and Marketing teams to provide strategic quoting and deal structuring support to the US and Global Sales Team.
Important notes: This is a fixed-term opportunity for 3 months with an option to extend. While this opportunity is remote, we are prioritizing candidates who reside in CST and EST time zones.
In one year you’ll know you were successful if…
- You’ve led Deal Desk coverage for sales to Crypto exchanges, financial technology (“fintech”) and/or payment solutions customers and support sales goals, materially de‑risking coverage during high volume and high stress deal strategy
- You’ve driven data‑backed analytics and pricing frameworks that have shifted approvals and pricing from intuition to objective guardrails and precedent.
- You have been the go‑to commercialization partner for Legal, Product, Services, and Finance on non‑standard SKUs and new offerings within both SaaS and on-prem environments turning ambiguous edge cases into repeatable processes.
- You have demonstrated clear leadership capability through mentorship, enablement, and conflict‑resolution maturity, particularly in leading team member onboarding and embodying Chainalysis leadership principles such as Coach & Empower and Strong Convictions, Loosely Held.
- You’ve developed in-depth knowledge of Chainalysis licensing and pricing models to provide deal structuring and quoting support to our global sales teams
- You’ve become the expert creative problem solver who finds a way to meet customers’ needs while adhering to our company’s overall strategy
- You perform price / discount realization analysis, combined with relevant deal context, and present executive level summaries with actionable recommendations to key business approvers
- You provide both tactical and strategic guidance to our Sales teams by coaching on contract objection-handling techniques, alternative contract options, and best practices to help close deals
- You function as point of contact and subject matter expert / project manager for Sales on deal pricing matters and questions related to common customer requests regarding deviations from Chainalysis standard operational processes, infosec standards, and SLA/engineering positions.
- You look for opportunities to create meaningful partnerships with the field and other stakeholders (enablement, training, QBR participation, etc.)
- You’ve built analytics, KPIs and business processes relevant to pricing, and use performance insights to drive improvements and share key learnings with executive-level leadership
- You partner with regional leadership to prioritize and organize projects and deals for critical deadlines at customer and for month-end, quarter-end, and year-end
- You collaborate with the Sales Enablement team to create training content for your region to ensure Sales is informed on new products, best practices and regular updates to policies, etc.
- You create, maintain and innovate with respect to an ongoing knowledgebase of common issues arising during deal cycles.
- You establish key plays for the Deal Desk team and ensure they are enabled to be the most creative and effective they can be.
A background like this helps:
- Strong experience within a Deal Desk role for 5-7 years, but also including related processes such as sales operations & enablement, finance, and/or legal, with specific experience around deal structuring/quoting complex SaaS transactions for a fast-growing multinational company
- Analytical mindset and recognized competency for in depth analysis and modeling
- Leader in key stakeholder activities assigned from cross-functional projects or programs, including the gathering, analyzing, prioritization, and complexity categorization of business requirements
- Solid understanding of the Quote to Order stages within the Lead to Cash lifecycle with Salesforce CRMs
- Working knowledge with revenue recognition (GAAP, ASC 606)
- Salesforce, Salesforce CPQ is required
- Experience leading a team is preferred, with extensive experience in one-on-one mentoring and coaching sessions with team members of all levels.
- Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
- Advanced written, verbal, and interpersonal skills in order to effectively communicate policies and procedures to all levels of staff and management, particularly the ability to explain complex concepts clearly and concisely across all levels of the organization
- Excellent collaboration, reinforces alignment with business partners and managers.
- Excellent planning, time management, communication, decision making, presentation, organization, and interpersonal skills.Strong attention to detail, quantitative and communication skills
- Ability to work in a fast paced, high pressure environment and jump in on operational troubleshooting often and as needed
- Strong Google Suite/Microsoft Suite skills
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Poland
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We are looking for an
Accounting Specialist
to join our Finance team, supporting a multi-entity group structure that includes a fintech company headquartered in the Netherlands and a regulated investment/brokerage entity in Cyprus.
This is a hands-on accounting role covering day-to-day bookkeeping, financial reporting, and support for regulatory and statutory requirements across both fintech and regulated environments.
The role operates in a structured, audit-driven setting with a strong focus on accuracy, controls, and continuous improvement of finance processes, including automation and the use of modern tools.
This is a remote role; however, if you prefer working from an office, you are welcome to join us at our office in Paphos.
What You Will Be Doing
Key Responsibilities
Perform day-to-day accounting activities across multiple group entities (NL and CY)
Maintain general ledger, reconciliations, and supporting schedules
Assist in preparation of monthly management accounts and reporting packs
Support IFRS-based financial reporting processes
Assist with regulatory reporting for a CySEC-regulated entity (or equivalent EU regulator)
Support external audit processes and provide required documentation
Assist with VAT and other statutory filings where applicable
Ensure accuracy and consistency of financial data across systems and entities
Finance Operations & Process Optimization
Contribute to process improvements and automation initiatives across finance operations
Support the use of
digital tools and AI-based solutions to improve efficiency in accounting and reporting workflows
Ensure financial operations processes are efficient, scalable, and accurate
What you'll bring:
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
Experience in accounting within a
financial services environment (fintech, investment firm, brokerage, or regulated entity is a strong plus)
Good understanding of
IFRS and financial reporting principles
Experience with bookkeeping, reconciliations, and general ledger management
Exposure to regulatory or statutory reporting in a controlled environment is a strong plus
Experience working in
multi-entity or cross-border structures
is highly desirable
Strong attention to detail and ability to work in a compliance-driven environment
Comfortable working with structured processes, audits, and financial controls
Interest in improving processes, automation, and modern finance tools
Strong Excel skills and experience with accounting systems / ERP tools
What makes this role interesting
Exposure to both a
fast-growing fintech group
and a
regulated investment/brokerage environment
Opportunity to work across modern fintech finance and regulated financial reporting frameworks
Hands-on involvement in accounting, reporting, and regulatory processes
Strong focus on
improving and modernizing finance operations through automation and AI
Close collaboration with finance, compliance, operations, and external auditors
Real opportunity to shape how finance processes scale across a multi-entity group
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We are looking for an
Accounting Specialist
to join our Finance team, supporting a multi-entity group structure that includes a fintech company headquartered in the Netherlands and a regulated investment/brokerage entity in Cyprus.
This is a hands-on accounting role covering day-to-day bookkeeping, financial reporting, and support for regulatory and statutory requirements across both fintech and regulated environments.
The role operates in a structured, audit-driven setting with a strong focus on accuracy, controls, and continuous improvement of finance processes, including automation and the use of modern tools.
This is a remote role; however, if you prefer working from an office, you are welcome to join us at our office in Paphos.
What You Will Be Doing
Key Responsibilities
Perform day-to-day accounting activities across multiple group entities (NL and CY)
Maintain general ledger, reconciliations, and supporting schedules
Assist in preparation of monthly management accounts and reporting packs
Support IFRS-based financial reporting processes
Assist with regulatory reporting for a CySEC-regulated entity (or equivalent EU regulator)
Support external audit processes and provide required documentation
Assist with VAT and other statutory filings where applicable
Ensure accuracy and consistency of financial data across systems and entities
Finance Operations & Process Optimization
Contribute to process improvements and automation initiatives across finance operations
Support the use of
digital tools and AI-based solutions to improve efficiency in accounting and reporting workflows
Ensure financial operations processes are efficient, scalable, and accurate
What you'll bring:
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
Experience in accounting within a
financial services environment (fintech, investment firm, brokerage, or regulated entity is a strong plus)
Good understanding of
IFRS and financial reporting principles
Experience with bookkeeping, reconciliations, and general ledger management
Exposure to regulatory or statutory reporting in a controlled environment is a strong plus
Experience working in
multi-entity or cross-border structures
is highly desirable
Strong attention to detail and ability to work in a compliance-driven environment
Comfortable working with structured processes, audits, and financial controls
Interest in improving processes, automation, and modern finance tools
Strong Excel skills and experience with accounting systems / ERP tools
What makes this role interesting
Exposure to both a
fast-growing fintech group
and a
regulated investment/brokerage environment
Opportunity to work across modern fintech finance and regulated financial reporting frameworks
Hands-on involvement in accounting, reporting, and regulatory processes
Strong focus on
improving and modernizing finance operations through automation and AI
Close collaboration with finance, compliance, operations, and external auditors
Real opportunity to shape how finance processes scale across a multi-entity group
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
УдалённоNew York; New Jersey; Maine; North Carolina; Florida; Massachusetts; South Carolina; Virginia; Connecticut; Georgia; Pennsylvania; While this opportunity is remote, we are prioritizing candidates who reside in CST and EST time zones
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