Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's Safeguards team is responsible for enforcing our policies, protecting users, and ensuring our platform is not misused. As a Safeguards Enforcement Analyst focused on Safety Evaluations, you'll play a central role in ensuring our models meet safety and policy standards before and after launch. You'll run and monitor evaluations, drive mitigations when issues surface, coordinate the creation of new evals, and help build the processes and documentation that allow the team to scale this work over time.
This role requires someone who is detail-oriented, comfortable navigating ambiguity, and capable of coordinating across teams to break new ground and drive work to completion. This work is deeply cross-functional — you'll partner closely with policy experts, Safeguards engineering teams, and many other stakeholders throughout the organization to ensure our evaluations are comprehensive and current, and that findings translate into meaningful improvements to model behavior.
Responsibilities
Support model launch readiness by running evaluations, monitoring and interpreting results, and surfacing regressions or unexpected behavior changes to relevant stakeholders
Partner closely with policy and domain experts throughout the evaluation lifecycle — from identifying risks and scoping the right evaluation approach, to coordinating creation of new evals and ensuring existing ones remain current with evolving policies, threat vectors, and model capabilities
Work with cross-functional stakeholders to help manage evaluation outcomes, including interpreting results and driving mitigations where needed
Think strategically about eval quality to build processes and eval paradigms that keep evaluations unsaturated, high-signal, and insightful as models improve
Build out processes and frameworks for creating product-specific evaluations as Anthropic's product surface area expands
Help design and scope tooling improvements that accommodate evolving eval needs and expand self-serve eval creation and iteration for non-technical users
Write and maintain rigorous documentation for evaluation creation, execution, and interpretation as the team builds out eval tooling and processes
You may be a good fit if you:
Have experience in trust and safety, content operations, policy enforcement, or a related operational role at a technology company
Thrive in ambiguous, fast-moving environments — you're energized rather than frustrated when the path forward isn't clearly defined and you need to figure it out as you go
Have experience building processes, workflows, or programs from scratch (zero-to-one work), not just maintaining existing ones
Have strong program management instincts, naturally creating structure around complex, multi-stakeholder efforts by tracking timelines, dependencies, and deliverables to keep work on track
Are eager to expand your technical toolkit, including adopting internal tools and AI-assisted workflows (e.g., Claude Code) to accelerate your work
Can manage multiple concurrent workstreams across different domain areas without losing track of details — strong prioritization and context-switching are essential when deadlines and priorities shift quickly
Are a strong generalist comfortable moving fluidly across different types of work and switching contexts throughout the day
Are comfortable making judgment calls with incomplete information and escalating appropriately when needed
Communicate clearly and concisely, both in writing and cross-functionally
Strong candidates may also have:
Experience operating under tight, high-stakes timelines — such as product launch cycles, incident response, or regulatory deadlines — where information and priorities can shift with little notice
Experience coordinating across engineering, policy, and product teams to translate findings into concrete action
Experience building and maintaining SOPs, runbooks, and operational documentation in fast-changing environments
Proficiency with data tools (SQL, dashboards, spreadsheets) sufficient to maintain and improve workflows
Comfort working with sensitive content areas as part of eval creation or enforcement review responsibilities
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$270,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, Canada
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
The Role
We're looking for an applied AI researcher who has worked hands-on with healthcare data and is building modern LLM, RAG, and agentic AI systems.
Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.
You are a talented Senior Applied Researcher, looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions—from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems—that will truly transform healthcare and enable our customers to deliver exceptional care.
Responsibilities
- Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare.
- Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions.
- Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems.
- Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed.
- Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.
Required Experience
- Ph.D grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes).
- Proficiency in Python. Proficiency in Java or other languages helpful.
- Proficiency with SQL and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks)
- Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers.
- Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
- Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale.
- Strong communication and collaboration skills; comfortable working on a distributed team.
- Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).
#LI-AV1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $159,000-176000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
The Role
We're looking for an applied AI researcher who has worked hands-on with healthcare data and is building modern LLM, RAG, and agentic AI systems.
Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.
You are a talented Senior Applied Researcher looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions—from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems—that will truly transform healthcare and enable our customers to deliver exceptional care.
Responsibilities
- Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare.
- Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions.
- Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems.
- Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation—using existing or developing new tools or workflows as needed.
- Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.
Required Experience
- Ph.D. grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes).
- Proficiency in Python. Proficiency in Java or other languages helpful.
- Proficiency with SQL and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks)
- Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers.
- Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
- Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale.
- Strong communication and collaboration skills; comfortable working on a distributed team.
- Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).
#-LI-AV1
#LI- remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $182,700-203000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking for a Software Developer in Test to join the Quality Assurance team. The ideal candidate brings practical knowledge of agile development methodologies and engineering best practices. As a Software Developer in Test (SDET), this role will work closely with the Development and Testing team. This individual will serve as a hands-on test engineer capable of understanding, enhancing, and implementing existing automation test frameworks. This role will also collaborate closely with other engineers and product managers to support feature‑based testing.
Responsibilities
Build and implement robust automated test suites for API and backend services.
Develop and maintain automated tests using Behave (BDD) and Python, ensuring coverage of new features and system enhancements.
Integrate automated test suites into existing GitLab CI/CD pipelines and deployment workflows.
Maintain and improve automation frameworks to accommodate evolving system architecture, including blockchain‑based components.
Collaborate with developers, product managers, and DevOps engineers to ensure testability and quality across distributed systems.
Create and manage defect workflows integrated with tools such as JIRA, ensuring clear communication and traceability.
Define, track, and publish meaningful QA metrics to support automated test development, execution, and overall quality reporting.
Build and maintain performance and load testing suites for critical backend services and smart‑contract interactions.
Perform all types of testing as needed like functional, API, automation, performance, and integration testing.
Contribute to continuous improvement of QA processes, tooling, and best practices within an agile environment.
Qualifications
8+ years of experience with QA engineering delivery experience with a strong focus on backend and API testing
4+ years of delivery within Agile SDLC teams ideally with CICD
Hands-on Python programming experience, including strong knowledge of Behave (BDD), test-driven development (TDD), and QA design patterns.
Strong experience testing REST APIs, backend microservices, and distributed systems
Experience working with blockchain technologies (i.e. smart contracts, distributed ledgers, and blockchain node interaction) is preferred
Solid understanding of CI/CD tooling and pipelines, especially GitLab CI/CD
Proven knowledge of testing tools such as Behave, PyTest, Postman or REST Tools, JMeter or similar performance tools
Proficient in CI/CD technologies like Gitlab, Git, Jenkins, and Docker
Working knowledge of Python
AI Integration experience is preferred
Exposure to banking or finance environments is preferred
Benefits
The base salary range for this role is $110,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Vancouver, BC, Canada
Position Title:
Senior Project Manager
Studio/Department:
Operations
Employee Type:
Full Time, Regular
Location:
Remote ( within BC, Canada)
Salary Range:
$90,000 - $100,000 CAD
Ravenwake Games is the newest studio within Enad Global 7, a global leader in video game development and publishing. Backed by iconic franchises such as EverQuest®, PlanetSide®, DC Universe™ Online, Dungeons & Dragons Online®, The Lord of the Rings Online™, Magic: The Gathering Online, and MechWarrior®, we draw on a legacy of genre‑defining experiences. We’re committed to delivering entertainment that inspires, engages, and unites players around the world. At Ravenwake Games, our mission is to craft immersive worlds that bring players together, build vibrant communities, and deliver unforgettable gameplay at every turn.
Description
The
Senior Project Manager
is responsible for driving the overall planning, management and completion of Operations projects across our organization and its affiliates. The Senior Project Manager is responsible for providing delivery leadership and execution support to multiple shared services teams and game teams across our studios. This role focuses on enabling teams by driving technically complex initiatives—such as platform services, tooling, infrastructure, and cross-studio programs—rather than owning feature delivery within a single game team.
The ideal candidate is technically fluent, comfortable operating across multiple stakeholders, and excels at bringing structure, visibility, and predictability to projects that span teams, disciplines, and time zones. The ideal candidate understands game development pipelines, can speak the language of engineers and technical leads, and brings structure, predictability, and risk management to fast-moving creative environments.
Key Responsibilities
Project & Program Leadership
Lead end-to-end planning and execution of complex projects (e.g., service upgrades, tooling, integrations, live ops initiatives).
Define project scope, milestones, dependencies, and delivery plans across multiple teams and time zones.
Drive execution against schedules while balancing quality, technical debt, and production realities.
Define standardized project management processes, tools, workflows.
Mentor other project managers
Cross-Team Project Leadership
Lead and coordinate initiatives that support multiple game teams and shared services teams.
Own integrated project plans, milestones, dependencies, and delivery timelines.
Enable alignment and execution without direct line management authority over delivery teams.
Technical Enablement & Partnership
Translate technical strategies and architectural decisions into clear execution plans, timelines, and risks.
Ensure teams have visibility into delivery progress, impacts, and adoption timelines.
Partner closely with stakeholders to translate designs into executable project plans.
Act as a bridge between technical teams and non-technical stakeholders, ensuring clarity and alignment.
Process & Delivery Governance
Establish and maintain consistent project management practices across shared services initiatives.
Facilitate planning, execution, and retrospectives for cross-team efforts with a focus on delivery outcomes.
Track progress and delivery metrics, manage dependencies and risks; proactively escalate and resolve blockers.
Implement and continuously improve methodologies and processes.
Stakeholder & Communication Management
Act as a primary point of coordination between shared services teams and supported game teams.
Provide clear, concise status reporting to studio leadership and senior stakeholders.
Manage expectations and trade-offs across competing priorities and timelines.
Communicate status, risks, and trade-offs clearly to studio leadership and stakeholders.
Align project priorities with product, publishing, and business objectives.
Support go-to-market timelines, certification, and launch readiness.
Risk, Dependency & Change Management
Identify, understand, and manage technical, operational, and resourcing risks that may impact teams.
Drive mitigation plans and manage changes while minimizing disruption.
Support release coordination, rollout planning, and adoption of shared services and tools.
Manage change requests while protecting team focus and delivery commitments.
Ensure lessons learned are captured and applied.
Required Qualifications
7+ years of senior project or program management experience in technical or software-driven organizations.
Bachelor's degree in a relevant field; PMP or CSM certification is preferred.
Demonstrated experience managing cross-team, shared-services initiatives.
Experience with budget planning, ROI analysis
Strong understanding of software development lifecycles, infrastructure, and technical delivery models.
High degree of initiative, self-starter, looks for opportunities to make improvements
Experience working in data analytics a plus
Proven ability to influence and coordinate without direct ownership of delivery teams.
Excellent communication skills with both technical and non-technical stakeholders.
Demonstrated ability to manage multiple concurrent projects with high interdependency.
Excellent communication skills, with the ability to engage deeply with technical teams.
Ability to pivot quickly when priorities shift, demonstrating both adaptability and agility.
Excellent and effective problem solving and time management skills.
Creative, self-driven with a strong work ethic.
Administrative knowledge and experience of Jira and Confluence with hands on experience in setting up projects, dashboards, reporting capabilities, and custom JQL filters.
Solid Microsoft Excel skills (e.g., functions, formulas, PivotTables, data validation, charts)
Game Industry experience and a passion for games especially MMOs
Comfortable reviewing technical documentation, architecture diagrams, and release plans.
Experience working in a centralized/shared services organization
Be Aware of Fraudulent Recruiting Activities
Ravenwake Games
will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.
**Ravenwake is an Equal Opportunity Employer.**
Location: LATAM; Mexico (Remote); Remote Roles - LATAM
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building local exchange businesses from the ground up across multiple emerging and high-growth markets. We are looking for a product leader who has driven a complete 0-to-1 cycle in a priority overseas market — someone who will own the product strategy and local growth playbook for a specific region or country, and be directly accountable for product competitiveness and business growth outcomes in that market.
This role sits at the intersection of the Local business team and Global product and engineering. You'll go deep into the local market — translating user profiles, regulatory landscapes, and competitive dynamics into product and growth strategies — while driving Global product and engineering resources to deliver locally, ensuring the product experience and competitiveness actually take off on the ground.
We are not prescriptive about which specific region you've built in previously — LatAm, Southeast Asia, Turkey, MENA, or others are all relevant. What matters is that you have personally built a business in an emerging market, closed the growth loop, and can transfer that methodology to OKX's priority regions.
This is a product leadership role, not a country general manager role — but you need to operate with near business-owner accountability: responsible for the region's core growth metrics and product competitiveness, not just shipping features.
What You’ll Be Doing
Regional Product Strategy & Local Growth Planning
Own product strategy and local growth planning for a specific region or country, working across the Local business team and Global product and engineering to be directly accountable for local product competitiveness and business growth outcomes.
Develop a deep understanding of local user profiles, legal and regulatory frameworks, competitive landscapes, and cultural nuances, and translate these into a comprehensive product competition strategy and channel growth strategy with clear prioritization.
Continuously track the local crypto and fintech ecosystem — with a focus on global players and regional leaders across exchanges and fintech — as well as macro factors such as inflation, currency depreciation, and cross-border remittance demand that shape user trading behavior.
Local Product Experience & Competitiveness
Own the end-to-end local product experience and competitiveness, covering onboarding, fiat deposit, market analysis, trading, and earn — the core stages of the user journey.
Build a comprehensive local product feedback loop — from user behavior data and funnel analysis, to local user feedback collection — to identify key bottlenecks and high-leverage opportunities in conversion, retention, and engagement, and drive iterative improvement.
Adapt to local market characteristics (inflation-driven demand, competitor switching costs, payment method preferences, etc.) to reduce drop-off from registration to first trade and shorten time-to-first-trade.
Channel Growth & Cross-team Collaboration
Work with local teams to identify effective user acquisition channels; lead the discovery, introduction, integration, and scaling of high-impact channels.
Leverage your local network — KOLs, fintech partners, payment providers, regulatory contacts — to accelerate market entry and growth.
Collaborate closely with regional BD, Marketing, Operations, and Global product and engineering to ensure product initiatives align with local growth objectives.
What We Look For In You
0-to-1 business building and growth experience in an emerging market
(e.g., LatAm, Southeast Asia, Turkey, MENA, or similar) — you can clearly articulate the regional metrics you owned and the business outcomes you delivered. You held a product, strategy, or growth role during the early stage of an international expansion at a tech company or at a high-growth local champion in the region.
Comprehensive business growth and user growth methodology
— you have fully owned a user funnel (acquisition → activation → retention) and can speak to results with data: CAC, activation rates, D7/D30 retention, LTV, reactivation. Your work was growth experimentation and product intervention, not just media buying.
Strong product management capability
— you can define product strategy and success metrics, prioritize a roadmap, drive A/B testing, and collaborate with product and engineering to deliver. This is a product leadership role, not a GM or pure growth marketing role.
Proven cross-functional collaboration
— able to drive alignment across teams (design, engineering, data, commercial), manage external partnerships, and navigate regulatory conversations. Effective at aligning resources between Local and Global organizations.
Deep local market knowledge and an established local network
— you understand local user behaviors, payment ecosystems (e.g., PIX, SPEI, Mercado Pago, UPI, GCash, DANA, M-Pesa, depending on region), regulatory environments, and competitive dynamics. You have partners, KOLs, and industry relationships in the region that you can activate.
Consumer product management experience
in fintech, crypto, or trading preferred. Candidates with experience managing or mentoring product teams will be considered for the Senior Product Director level.
Excellent written and verbal communication skills in English.
Proficiency in Mandarin is a strong plus for effective collaboration with HQ teams.
Nice-To-Haves
Proficiency in a local language relevant to the target region (Spanish, Portuguese, Bahasa Indonesia, Arabic, Turkish, etc.).
Crypto exchange product experience — spot/derivatives trading, order types, fee structures, token listings, and fiat on/off-ramp flows.
Familiarity with local payment rails and fiat-to-crypto conversion flows in emerging markets.
Hands-on trading experience in FX, equities, or crypto.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Brazil; LATAM; Remote Roles - LATAM; São Paulo, Brazil
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building local exchange businesses from the ground up across multiple emerging and high-growth markets. We are looking for a product leader who has driven a complete 0-to-1 cycle in a priority overseas market — someone who will own the product strategy and local growth playbook for a specific region or country, and be directly accountable for product competitiveness and business growth outcomes in that market.
This role sits at the intersection of the Local business team and Global product and engineering. You'll go deep into the local market — translating user profiles, regulatory landscapes, and competitive dynamics into product and growth strategies — while driving Global product and engineering resources to deliver locally, ensuring the product experience and competitiveness actually take off on the ground.
We are not prescriptive about which specific region you've built in previously — LatAm, Southeast Asia, Turkey, MENA, or others are all relevant. What matters is that you have personally built a business in an emerging market, closed the growth loop, and can transfer that methodology to OKX's priority regions.
This is a product leadership role, not a country general manager role — but you need to operate with near business-owner accountability: responsible for the region's core growth metrics and product competitiveness, not just shipping features.
What You’ll Be Doing
Regional Product Strategy & Local Growth Planning
Own product strategy and local growth planning for a specific region or country, working across the Local business team and Global product and engineering to be directly accountable for local product competitiveness and business growth outcomes.
Develop a deep understanding of local user profiles, legal and regulatory frameworks, competitive landscapes, and cultural nuances, and translate these into a comprehensive product competition strategy and channel growth strategy with clear prioritization.
Continuously track the local crypto and fintech ecosystem — with a focus on global players and regional leaders across exchanges and fintech — as well as macro factors such as inflation, currency depreciation, and cross-border remittance demand that shape user trading behavior.
Local Product Experience & Competitiveness
Own the end-to-end local product experience and competitiveness, covering onboarding, fiat deposit, market analysis, trading, and earn — the core stages of the user journey.
Build a comprehensive local product feedback loop — from user behavior data and funnel analysis, to local user feedback collection — to identify key bottlenecks and high-leverage opportunities in conversion, retention, and engagement, and drive iterative improvement.
Adapt to local market characteristics (inflation-driven demand, competitor switching costs, payment method preferences, etc.) to reduce drop-off from registration to first trade and shorten time-to-first-trade.
Channel Growth & Cross-team Collaboration
Work with local teams to identify effective user acquisition channels; lead the discovery, introduction, integration, and scaling of high-impact channels.
Leverage your local network — KOLs, fintech partners, payment providers, regulatory contacts — to accelerate market entry and growth.
Collaborate closely with regional BD, Marketing, Operations, and Global product and engineering to ensure product initiatives align with local growth objectives.
What We Look For In You
0-to-1 business building and growth experience in an emerging market
(e.g., LatAm, Southeast Asia, Turkey, MENA, or similar) — you can clearly articulate the regional metrics you owned and the business outcomes you delivered. You held a product, strategy, or growth role during the early stage of an international expansion at a tech company or at a high-growth local champion in the region.
Comprehensive business growth and user growth methodology
— you have fully owned a user funnel (acquisition → activation → retention) and can speak to results with data: CAC, activation rates, D7/D30 retention, LTV, reactivation. Your work was growth experimentation and product intervention, not just media buying.
Strong product management capability
— you can define product strategy and success metrics, prioritize a roadmap, drive A/B testing, and collaborate with product and engineering to deliver. This is a product leadership role, not a GM or pure growth marketing role.
Proven cross-functional collaboration
— able to drive alignment across teams (design, engineering, data, commercial), manage external partnerships, and navigate regulatory conversations. Effective at aligning resources between Local and Global organizations.
Deep local market knowledge and an established local network
— you understand local user behaviors, payment ecosystems (e.g., PIX, SPEI, Mercado Pago, UPI, GCash, DANA, M-Pesa, depending on region), regulatory environments, and competitive dynamics. You have partners, KOLs, and industry relationships in the region that you can activate.
Consumer product management experience
in fintech, crypto, or trading preferred. Candidates with experience managing or mentoring product teams will be considered for the Senior Product Director level.
Excellent written and verbal communication skills in English.
Proficiency in Mandarin is a strong plus for effective collaboration with HQ teams.
Nice-To-Haves
Proficiency in a local language relevant to the target region (Spanish, Portuguese, Bahasa Indonesia, Arabic, Turkish, etc.).
Crypto exchange product experience — spot/derivatives trading, order types, fee structures, token listings, and fiat on/off-ramp flows.
Familiarity with local payment rails and fiat-to-crypto conversion flows in emerging markets.
Hands-on trading experience in FX, equities, or crypto.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is building local exchange businesses from the ground up across multiple emerging and high-growth markets. We are looking for a product leader who has driven a complete 0-to-1 cycle in a priority overseas market — someone who will own the product strategy and local growth playbook for a specific region or country, and be directly accountable for product competitiveness and business growth outcomes in that market.
This role sits at the intersection of the Local business team and Global product and engineering. You'll go deep into the local market — translating user profiles, regulatory landscapes, and competitive dynamics into product and growth strategies — while driving Global product and engineering resources to deliver locally, ensuring the product experience and competitiveness actually take off on the ground.
We are not prescriptive about which specific region you've built in previously — LatAm, Southeast Asia, Turkey, MENA, or others are all relevant. What matters is that you have personally built a business in an emerging market, closed the growth loop, and can transfer that methodology to OKX's priority regions.
This is a product leadership role, not a country general manager role — but you need to operate with near business-owner accountability: responsible for the region's core growth metrics and product competitiveness, not just shipping features.
What You’ll Be Doing
Regional Product Strategy & Local Growth Planning
Own product strategy and local growth planning for a specific region or country, working across the Local business team and Global product and engineering to be directly accountable for local product competitiveness and business growth outcomes.
Develop a deep understanding of local user profiles, legal and regulatory frameworks, competitive landscapes, and cultural nuances, and translate these into a comprehensive product competition strategy and channel growth strategy with clear prioritization.
Continuously track the local crypto and fintech ecosystem — with a focus on global players and regional leaders across exchanges and fintech — as well as macro factors such as inflation, currency depreciation, and cross-border remittance demand that shape user trading behavior.
Local Product Experience & Competitiveness
Own the end-to-end local product experience and competitiveness, covering onboarding, fiat deposit, market analysis, trading, and earn — the core stages of the user journey.
Build a comprehensive local product feedback loop — from user behavior data and funnel analysis, to local user feedback collection — to identify key bottlenecks and high-leverage opportunities in conversion, retention, and engagement, and drive iterative improvement.
Adapt to local market characteristics (inflation-driven demand, competitor switching costs, payment method preferences, etc.) to reduce drop-off from registration to first trade and shorten time-to-first-trade.
Channel Growth & Cross-team Collaboration
Work with local teams to identify effective user acquisition channels; lead the discovery, introduction, integration, and scaling of high-impact channels.
Leverage your local network — KOLs, fintech partners, payment providers, regulatory contacts — to accelerate market entry and growth.
Collaborate closely with regional BD, Marketing, Operations, and Global product and engineering to ensure product initiatives align with local growth objectives.
What We Look For In You
0-to-1 business building and growth experience in an emerging market
(e.g., LatAm, Southeast Asia, Turkey, MENA, or similar) — you can clearly articulate the regional metrics you owned and the business outcomes you delivered. You held a product, strategy, or growth role during the early stage of an international expansion at a tech company or at a high-growth local champion in the region.
Comprehensive business growth and user growth methodology
— you have fully owned a user funnel (acquisition → activation → retention) and can speak to results with data: CAC, activation rates, D7/D30 retention, LTV, reactivation. Your work was growth experimentation and product intervention, not just media buying.
Strong product management capability
— you can define product strategy and success metrics, prioritize a roadmap, drive A/B testing, and collaborate with product and engineering to deliver. This is a product leadership role, not a GM or pure growth marketing role.
Proven cross-functional collaboration
— able to drive alignment across teams (design, engineering, data, commercial), manage external partnerships, and navigate regulatory conversations. Effective at aligning resources between Local and Global organizations.
Deep local market knowledge and an established local network
— you understand local user behaviors, payment ecosystems (e.g., PIX, SPEI, Mercado Pago, UPI, GCash, DANA, M-Pesa, depending on region), regulatory environments, and competitive dynamics. You have partners, KOLs, and industry relationships in the region that you can activate.
Consumer product management experience
in fintech, crypto, or trading preferred. Candidates with experience managing or mentoring product teams will be considered for the Senior Product Director level.
Excellent written and verbal communication skills in English.
Proficiency in Mandarin is a strong plus for effective collaboration with HQ teams.
Nice-To-Haves
Proficiency in a local language relevant to the target region (Spanish, Portuguese, Bahasa Indonesia, Arabic, Turkish, etc.).
Crypto exchange product experience — spot/derivatives trading, order types, fee structures, token listings, and fiat on/off-ramp flows.
Familiarity with local payment rails and fiat-to-crypto conversion flows in emerging markets.
Hands-on trading experience in FX, equities, or crypto.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
OKX is building local exchange businesses from the ground up across multiple emerging and high-growth markets. We are looking for a product leader who has driven a complete 0-to-1 cycle in a priority overseas market — someone who will own the product strategy and local growth playbook for a specific region or country, and be directly accountable for product competitiveness and business growth outcomes in that market.
This role sits at the intersection of the Local business team and Global product and engineering. You'll go deep into the local market — translating user profiles, regulatory landscapes, and competitive dynamics into product and growth strategies — while driving Global product and engineering resources to deliver locally, ensuring the product experience and competitiveness actually take off on the ground.
We are not prescriptive about which specific region you've built in previously — LatAm, Southeast Asia, Turkey, MENA, or others are all relevant. What matters is that you have personally built a business in an emerging market, closed the growth loop, and can transfer that methodology to OKX's priority regions.
This is a product leadership role, not a country general manager role — but you need to operate with near business-owner accountability: responsible for the region's core growth metrics and product competitiveness, not just shipping features.
What You’ll Be Doing
Regional Product Strategy & Local Growth Planning
Own product strategy and local growth planning for a specific region or country, working across the Local business team and Global product and engineering to be directly accountable for local product competitiveness and business growth outcomes.
Develop a deep understanding of local user profiles, legal and regulatory frameworks, competitive landscapes, and cultural nuances, and translate these into a comprehensive product competition strategy and channel growth strategy with clear prioritization.
Continuously track the local crypto and fintech ecosystem — with a focus on global players and regional leaders across exchanges and fintech — as well as macro factors such as inflation, currency depreciation, and cross-border remittance demand that shape user trading behavior.
Local Product Experience & Competitiveness
Own the end-to-end local product experience and competitiveness, covering onboarding, fiat deposit, market analysis, trading, and earn — the core stages of the user journey.
Build a comprehensive local product feedback loop — from user behavior data and funnel analysis, to local user feedback collection — to identify key bottlenecks and high-leverage opportunities in conversion, retention, and engagement, and drive iterative improvement.
Adapt to local market characteristics (inflation-driven demand, competitor switching costs, payment method preferences, etc.) to reduce drop-off from registration to first trade and shorten time-to-first-trade.
Channel Growth & Cross-team Collaboration
Work with local teams to identify effective user acquisition channels; lead the discovery, introduction, integration, and scaling of high-impact channels.
Leverage your local network — KOLs, fintech partners, payment providers, regulatory contacts — to accelerate market entry and growth.
Collaborate closely with regional BD, Marketing, Operations, and Global product and engineering to ensure product initiatives align with local growth objectives.
What We Look For In You
0-to-1 business building and growth experience in an emerging market
(e.g., LatAm, Southeast Asia, Turkey, MENA, or similar) — you can clearly articulate the regional metrics you owned and the business outcomes you delivered. You held a product, strategy, or growth role during the early stage of an international expansion at a tech company or at a high-growth local champion in the region.
Comprehensive business growth and user growth methodology
— you have fully owned a user funnel (acquisition → activation → retention) and can speak to results with data: CAC, activation rates, D7/D30 retention, LTV, reactivation. Your work was growth experimentation and product intervention, not just media buying.
Strong product management capability
— you can define product strategy and success metrics, prioritize a roadmap, drive A/B testing, and collaborate with product and engineering to deliver. This is a product leadership role, not a GM or pure growth marketing role.
Proven cross-functional collaboration
— able to drive alignment across teams (design, engineering, data, commercial), manage external partnerships, and navigate regulatory conversations. Effective at aligning resources between Local and Global organizations.
Deep local market knowledge and an established local network
— you understand local user behaviors, payment ecosystems (e.g., PIX, SPEI, Mercado Pago, UPI, GCash, DANA, M-Pesa, depending on region), regulatory environments, and competitive dynamics. You have partners, KOLs, and industry relationships in the region that you can activate.
Consumer product management experience
in fintech, crypto, or trading preferred. Candidates with experience managing or mentoring product teams will be considered for the Senior Product Director level.
Excellent written and verbal communication skills in English.
Proficiency in Mandarin is a strong plus for effective collaboration with HQ teams.
Nice-To-Haves
Proficiency in a local language relevant to the target region (Spanish, Portuguese, Bahasa Indonesia, Arabic, Turkish, etc.).
Crypto exchange product experience — spot/derivatives trading, order types, fee structures, token listings, and fiat on/off-ramp flows.
Familiarity with local payment rails and fiat-to-crypto conversion flows in emerging markets.
Hands-on trading experience in FX, equities, or crypto.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Springfield, United States
POSITION / TITLE: Quality Systems Manager
Job Summary:
Drive activities concerned with the development, application, maintenance, and improvement of the company's Quality Management System (QMS), presently IATF 16949. This role directs supplier quality personnel to ensure the conformance of inbound materials and directs production quality personnel to ensure the conformance of outbound products. The position provides functional leadership for the IATF Program Manager in the successful execution of audits and certifications. A key responsibility is to work collaboratively with the Manufacturing Engineering team on continuous improvement initiatives and to provide leadership in transforming the quality management system and product quality across the entire organization.
Essential Duties & Responsibilities:
Partner with the IATF Team to develop and improve procedures and forms for all supporting Quality Management System processes.
Utilize root cause analysis methodologies (e.g., Practical Problem Solving, 8D) to address all gaps discovered during internal and external quality management audits.
Participate in and support root cause analysis to address external and internal quality-related problems.
Use dFMEA and pFMEA tools to identify risks and actively lead initiatives to mitigate those risks, protecting the company from field exposure associated with non-conformance.
Establish and maintain quality control plans. Using dFMEA and pFMEA, identify critical control points requiring error-proofing (poka-yoke) and/or data collection.
Identify and execute appropriate sampling plans. Proactively reduce the frequency and costs of control plans as risk levels are lowered.
Lead team members engaged in measuring, testing, and tabulating data concerning materials, product, or process quality and reliability.
Manage the gauge system and actively pursue cost reduction related to gauge acquisition, maintenance, and calibration.
Ensure compliance with all policies and procedures to meet quality standards.
Provide leadership and training for Quality auditors.
Address product/process-related quality concerns with customers and customer service, ensuring practices are consistent with documented procedures.
Collaborate closely with production operators, manufacturing engineering, maintenance, sales, engineering, warranty/service, and supply chain.
Champion quality improvement as part of everyday efforts.
Qualifications / Training / Skill Requirements:
Experience in a fabrication, machining, or assembly facility.
Demonstrated problem-solving skills and experience.
Direct experience with IATF or ISO quality management systems.
Strong statistical background.
Demonstrated Lean Manufacturing experience.
Proven continuous improvement experience.
Strong customer orientation.
Six Sigma Green or Black Belt certification strongly preferred.
Certified Quality Engineer (CQE) certification preferred.
Education Requirements:
Bachelor's degree in Quality Engineering or a related field.
Experience Requirements
Experience working in an IATF 16949 or ISO 9001 certified facility.
Prior hands-on experience with process improvement, error proofing, dFMEA, pFMEA, APQP, control plans, process flow diagrams, and lean manufacturing principles.
Location: Mengeš, Slovenia
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
Local hands-and-feet support for global IT teams
Troubleshooting automation and production systems (PLC, SCADA, OT networks)
Support for software upgrades, patching, and backups in lab/OT environments
Incident, problem, and change management (ITIL-based)
Compliance with CSV, GxP, and data integrity procedures
Participation in disaster recovery and business continuity planning
Requirements
Bachelor's in IT, Engineering, or related field
5+ years of IT/OT support experience in regulated environments
Experience with industrial IT systems, SCADA/PLC, and lab software
Networking knowledge (VLAN, Firewall, Routing)
ITIL process knowledge; ServiceNow/Remedy ticketing
Database Troubleshooting Experience MSSQL
Available for onsite support and 24/7 on-call rotation
Fluency in Slovenian and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Ljubljana, Slovenia
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
Local hands-and-feet support for global IT teams
Troubleshooting automation and production systems (PLC, SCADA, OT networks)
Support for software upgrades, patching, and backups in lab/OT environments
Incident, problem, and change management (ITIL-based)
Compliance with CSV, GxP, and data integrity procedures
Participation in disaster recovery and business continuity planning
Requirements
Bachelor's in IT, Engineering, or related field
5+ years of IT/OT support experience in regulated environments
Experience with industrial IT systems, SCADA/PLC, and lab software
Networking knowledge (VLAN, Firewall, Routing)
ITIL process knowledge; ServiceNow/Remedy ticketing
Database Troubleshooting Experience MSSQL
Available for onsite support and 24/7 on-call rotation
Fluency in Slovenian and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Italy; Spain; France; Germany; Portugal; Netherlands
The Company
Our client is a modern survey programming company that helps consultants and investors get deep insights faster, so they can make great decisions. Our client is designed for authoring and launching time-critical market research surveys in record speeds so that their clients can quickly build N and have results sooner.
Our client's solution provides consultants and investors with access to quantitative survey insights on a daily basis. Their clients leverage their custom-built platform and survey engineering team to launch surveys, and gather insights, faster than their competition.
Our client's leadership team comes from the consulting and investment worlds, bringing a strong understanding of the challenges that come with conducting primary research on short timelines. This understanding informs the continued evolution of our client's solution to this day, an understanding that their team is ready and able to run through walls to help clients accomplish their goals. Our client's team is proud to be fully remote since their founding in 2016, with survey directors placed in over 40 cities worldwide.
The Role
As a Survey Director, you will play a pivotal role in driving our client's survey programming projects to success. This is a dynamic role that blends individual contribution, project management, client engagement, and account management. You will be at the forefront of ensuring that clients receive the highest quality survey programming services, from initial design to final data analysis.
The Responsibilities
Individual Contribution
: Leverage your Python programming skills to contribute directly to survey programming and data analysis tasks, ensuring accuracy and efficiency in every project.
Project Management
: Manage 3-5 simultaneous projects in a fast-paced environment, coordinating with external vendors to deliver respondents for surveys. Ensure timely and precise delivery of survey results, meeting or exceeding client expectations.
Client Engagement
:
Pre-launch: Guide clients on the optimal structure for their survey projects, helping them align survey design with their research objectives.
Launch: Work closely with clients during live survey creation, overseeing questionnaire development and key survey elements. Lead the quality assurance process to ensure all logic, conditionality, and programming elements are correctly implemented and functional.
Analytics: Analyze survey data and provide clients with actionable insights, helping them draw meaningful conclusions from their research.
Account Management
: Build and maintain strong relationships with clients, providing hands-on support for urgent changes or updates as needed. Develop and maintain client accounts, ensuring satisfaction and fostering ongoing partnerships.
Product Management
: Identify and flag patterns, optimize processes, and localize products based on client feedback and needs. Contribute to the continuous improvement of our client’s services.
Client Guidance
: Offer expert advisory on survey design and content, helping clients achieve their research goals effectively and efficiently.
Special Projects
: Engage in special projects or other tasks as required, contributing to innovation and the continuous enhancement of our client’s offerings.
Requirements
Bachelor’s degree in any field, preferably in engineering, information technology, business, economics, or international relations. Master's degree would be an advantage.
Understanding and/or experience with Python and/or JavaScript programming.
Proven client-facing experience with a customer-centric approach, strong teamwork skills, a sense of urgency, and a commitment to going above and beyond for clients.
Business acumen in private markets, including knowledge of private equity, due diligence processes, and the role of primary research in these areas.
Benefits
Innovation at Speed
: Be a part of a company that is setting new benchmarks in survey programming, working with cutting-edge technology and high-profile clients.
Global Impact
: Work with some of the most prestigious consulting firms and private equity clients across the globe.
Growth Opportunities
: Have the chance to expand your skills, manage complex projects, and contribute to the strategic growth of the company.
Collaborative Environment
: Join a team that values collaboration, innovation, and client satisfaction above all.
If you are a motivated, client-focused professional with a passion for delivering top-tier survey programming services, we encourage you to apply. Join our client and help them continue to redefine the industry standard.
Location: South Africa; Mexico; Colombia; Panama; Brazil; Argentina
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
As a
Senior Client Revenue Manager
, you will own the full post-sale lifecycle for a portfolio of 10–20 strategic client accounts. This role sits at the intersection of
client strategy, campaign performance analysis, and revenue expansion
.
You will act as the strategic advisor for each client—leading weekly calls, interpreting campaign data, recommending improvements, and identifying expansion opportunities before the client asks for them.
Key Responsibilities
Client Relationship & Revenue Ownership
Own
Net Revenue Retention (NRR)
across a portfolio of 10–20 accounts, including retention, expansion ARR, and upsell pipeline.
Lead
structured weekly client calls
with clear agendas, performance reviews, and strategic recommendations.
Build strong executive-level relationships with founders, CROs, and revenue leaders.
Identify and close
expansion opportunities
, including additional campaigns, upgraded service tiers, and new use cases.
Ensure renewals and expansions feel like natural next steps rather than last-minute conversations.
Campaign Intelligence & Strategic Guidance
Analyze outbound campaign performance and translate data into
clear strategic recommendations
.
Monitor trends such as reply rates, sequence fatigue, ICP targeting drift, and deliverability signals.
Proactively surface risks or opportunities before clients identify them.
Advise clients on
ICP refinement, messaging strategy, and outbound sequencing improvements
.
Evaluate AI-generated insights and convert them into client-ready strategic recommendations.
Tech Stack Fluency & Internal Coordination
Operate daily within
HubSpot and Airtable
for campaign monitoring, client health tracking, and account documentation.
Translate client needs into actionable briefs for internal execution teams.
Maintain accurate records of campaign status, health scores, and expansion signals.
Use AI tools for call preparation, strategy analysis, and communication drafting.
Onboarding & Client Development
Lead onboarding for new clients, setting expectations and establishing operational cadence.
Run
Quarterly Business Reviews (QBRs)
that connect campaign performance with revenue outcomes.
Help clients evolve their outbound programs toward more advanced targeting, messaging, and pipeline strategies.
Guide clients toward stronger pipeline performance through continuous strategic optimization.
Requirements
Non-Negotiable
Agency or consultancy client management experience
with ownership of strategic client relationships.
Proven experience managing and growing
high-value accounts with revenue responsibility
.
Strong ability to lead executive-level conversations with founders, CROs, and senior revenue leaders.
Campaign data literacy
, including the ability to interpret performance trends and derive strategic insights.
Hands-on experience using
CRM and operational tools such as HubSpot and Airtable
.
Demonstrated ability to use
AI tools (Claude, Gemini, or similar)
as part of a daily professional workflow.
Excellent strategic communication skills with the confidence to challenge assumptions and guide decision-making.
Strong Preference
Background in
outbound sales, demand generation, or pipeline development programs
.
Experience working with outbound sequencing or automation tools.
Familiarity with workflow automation platforms such as
Clay, n8n, or similar tools
.
Experience managing
international clients or distributed teams
.
Previous involvement in building
client success playbooks, onboarding frameworks, or scaling CS operations
.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Dubai, Dubai, United Arab Emirates
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are seeking established Senior Relationship Managers in various locations.
We are looking for Relationship Managers with a portable book of business: professionals whose client relationships are strong enough to follow them. You will be expected to begin onboarding clients from your existing network within your first months, while also prospecting new markets and attracting new clients.
The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures.
The candidate must have a proven track record of business development and sales to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors, with demonstrable client loyalty that translates into transferable AUM. Experience ideally spans to both segments: private clients (HNWI) and institutional B2B relationships
Reporting Line - Regional Head of Sales
Responsibilities
Client Relationship Management:
Act as a liaison to top-tier clients, including premium retail, high net worth individuals and institutional clients.
Provide solutions to client inquiries while complying with all company policies, practices, and procedures.
Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.
Business Development:
Onboard and activate clients from your existing network, and identify opportunities to expand services and solutions to existing clients.
Collaborate with the Regional Head, Sales, and Marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development.
Negotiate contracts and agreements to enhance business performance and client satisfaction
Problem Management and Resolution:
Focus on managing wide-scale service issues and handling trade-related problems.
Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs.
Address and resolve client issues promptly and effectively.
Strategic Planning:
Develop and implement strategic plans to enhance client relationships and achieve business objectives.
Analyze market trends and client feedback to identify areas for improvement and innovation.
Collaborate with internal teams to ensure alignment with client expectations and company goals.
Project Management:
Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation.
Work in cross-functional teams to address client issues and deliver exceptional service.
Monitor projects’ progress and report on key performance indicators (KPIs).
Internal Coordination:
Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately.
Maintain detailed records of client interactions, contracts, and agreements.
Prepare regular reports on client status, project progress, and business development activities..
What Success Looks Like
Month 1-6: activation of your existing client relationships and expected measurable net new AUM starting to materialise from third month onwards.
Ongoing: expansion of your book through referrals and new-market prospecting.
Qualifications
10+ years in a sales role in the financial services or investment industry
A portable book of business: an established, loyal client base (HNWI, private wealth management, asset managers, fund managers, family offices and other private investors) ready to onboard with you.
Proven experience in institutional B2B sales – building and managing relationships with institutional counterparties (asset managers, fund managers, wealth management firms, family offices) alongside private clients.
Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options.
Strong understanding of international business practices and cultural sensitivities.
Motivation for developing business and high energy with a good sense of priorities and time management
Fluent English. Additional languages will be an asset
Personality and Mindset
Entrepreneurial owner mentality – a hands-on, can-do attitude; you run your book like your own business and don’t expect leads or hand-holding
Honesty and integrity – direct and transparent with clients, even in difficult conversations
Team player with advanced communication and collaboration skills
Competitive drive and an overachiever mentality – visible appetite to win, motivated by performance-based upside
Persistence and resilience – disciplined daily follow-up, and the durability to stay motivated through setbacks and slower periods
Adaptability – you thrive in the pace, ambiguity and evolving processes of a fast-growing fintech
What We Offer*
Competitive compensation that reflects your experience and the value you bring, plus uncapped performance-based commission that scales with the revenue your book generates.
Flexibility that fits your life: work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits, where available under your engagement: you choose the options that suit you, not a one-size-fits-all bundle.
A genuinely good place to work: an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning: ongoing training, education programmes, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk: events that bring our teams together to network and celebrate.
Global exposure: work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Malta
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are seeking established Senior Relationship Managers in various locations.
We are looking for Relationship Managers with a portable book of business: professionals whose client relationships are strong enough to follow them. You will be expected to begin onboarding clients from your existing network within your first months, while also prospecting new markets and attracting new clients.
The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures.
The candidate must have a proven track record of business development and sales to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors, with demonstrable client loyalty that translates into transferable AUM. Experience ideally spans to both segments: private clients (HNWI) and institutional B2B relationships
Reporting Line - Regional Head of Sales
Responsibilities
Client Relationship Management:
Act as a liaison to top-tier clients, including premium retail, high net worth individuals and institutional clients.
Provide solutions to client inquiries while complying with all company policies, practices, and procedures.
Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.
Business Development:
Onboard and activate clients from your existing network, and identify opportunities to expand services and solutions to existing clients.
Collaborate with the Regional Head, Sales, and Marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development.
Negotiate contracts and agreements to enhance business performance and client satisfaction
Problem Management and Resolution:
Focus on managing wide-scale service issues and handling trade-related problems.
Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs.
Address and resolve client issues promptly and effectively.
Strategic Planning:
Develop and implement strategic plans to enhance client relationships and achieve business objectives.
Analyze market trends and client feedback to identify areas for improvement and innovation.
Collaborate with internal teams to ensure alignment with client expectations and company goals.
Project Management:
Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation.
Work in cross-functional teams to address client issues and deliver exceptional service.
Monitor projects’ progress and report on key performance indicators (KPIs).
Internal Coordination:
Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately.
Maintain detailed records of client interactions, contracts, and agreements.
Prepare regular reports on client status, project progress, and business development activities..
What Success Looks Like
Month 1-6: activation of your existing client relationships and expected measurable net new AUM starting to materialise from third month onwards.
Ongoing: expansion of your book through referrals and new-market prospecting.
Qualifications
10+ years in a sales role in the financial services or investment industry
A portable book of business: an established, loyal client base (HNWI, private wealth management, asset managers, fund managers, family offices and other private investors) ready to onboard with you.
Proven experience in institutional B2B sales – building and managing relationships with institutional counterparties (asset managers, fund managers, wealth management firms, family offices) alongside private clients.
Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options.
Strong understanding of international business practices and cultural sensitivities.
Motivation for developing business and high energy with a good sense of priorities and time management
Fluent English. Additional languages will be an asset
Personality and Mindset
Entrepreneurial owner mentality – a hands-on, can-do attitude; you run your book like your own business and don’t expect leads or hand-holding
Honesty and integrity – direct and transparent with clients, even in difficult conversations
Team player with advanced communication and collaboration skills
Competitive drive and an overachiever mentality – visible appetite to win, motivated by performance-based upside
Persistence and resilience – disciplined daily follow-up, and the durability to stay motivated through setbacks and slower periods
Adaptability – you thrive in the pace, ambiguity and evolving processes of a fast-growing fintech
What We Offer*
Competitive compensation that reflects your experience and the value you bring, plus uncapped performance-based commission that scales with the revenue your book generates.
Flexibility that fits your life: work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits, where available under your engagement: you choose the options that suit you, not a one-size-fits-all bundle.
A genuinely good place to work: an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning: ongoing training, education programmes, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk: events that bring our teams together to network and celebrate.
Global exposure: work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Hong Kong
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are seeking established Senior Relationship Managers in various locations.
We are looking for Relationship Managers with a portable book of business: professionals whose client relationships are strong enough to follow them. You will be expected to begin onboarding clients from your existing network within your first months, while also prospecting new markets and attracting new clients.
The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures.
The candidate must have a proven track record of business development and sales to HNWI, Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors, with demonstrable client loyalty that translates into transferable AUM. Experience ideally spans to both segments: private clients (HNWI) and institutional B2B relationships
Reporting Line - Regional Head of Sales
Responsibilities
Client Relationship Management:
Act as a liaison to top-tier clients, including premium retail, high net worth individuals and institutional clients.
Provide solutions to client inquiries while complying with all company policies, practices, and procedures.
Conduct regular meetings with clients to review their needs, goals, and satisfaction levels.
Business Development:
Onboard and activate clients from your existing network, and identify opportunities to expand services and solutions to existing clients.
Collaborate with the Regional Head, Sales, and Marketing teams to formulate strategies aimed at enhancing client relationships and supporting business development.
Negotiate contracts and agreements to enhance business performance and client satisfaction
Problem Management and Resolution:
Focus on managing wide-scale service issues and handling trade-related problems.
Oversee trade and margin analysis, manage accounts and funding processes, and apply a strong understanding of cash markets, equities, and derivatives to support client needs.
Address and resolve client issues promptly and effectively.
Strategic Planning:
Develop and implement strategic plans to enhance client relationships and achieve business objectives.
Analyze market trends and client feedback to identify areas for improvement and innovation.
Collaborate with internal teams to ensure alignment with client expectations and company goals.
Project Management:
Oversee the delivery of services and solutions to clients, ensuring timely and successful implementation.
Work in cross-functional teams to address client issues and deliver exceptional service.
Monitor projects’ progress and report on key performance indicators (KPIs).
Internal Coordination:
Coordinate with various internal departments, such as technical operations and programming, to analyze and escalate issues appropriately.
Maintain detailed records of client interactions, contracts, and agreements.
Prepare regular reports on client status, project progress, and business development activities..
What Success Looks Like
Month 1-6: activation of your existing client relationships and expected measurable net new AUM starting to materialise from third month onwards.
Ongoing: expansion of your book through referrals and new-market prospecting.
Qualifications
10+ years in a sales role in the financial services or investment industry
A portable book of business: an established, loyal client base (HNWI, private wealth management, asset managers, fund managers, family offices and other private investors) ready to onboard with you.
Proven experience in institutional B2B sales – building and managing relationships with institutional counterparties (asset managers, fund managers, wealth management firms, family offices) alongside private clients.
Excellent knowledge of the securities market: stocks, ETFs, bonds, futures and options.
Strong understanding of international business practices and cultural sensitivities.
Motivation for developing business and high energy with a good sense of priorities and time management
Fluent English. Additional languages will be an asset
Personality and Mindset
Entrepreneurial owner mentality – a hands-on, can-do attitude; you run your book like your own business and don’t expect leads or hand-holding
Honesty and integrity – direct and transparent with clients, even in difficult conversations
Team player with advanced communication and collaboration skills
Competitive drive and an overachiever mentality – visible appetite to win, motivated by performance-based upside
Persistence and resilience – disciplined daily follow-up, and the durability to stay motivated through setbacks and slower periods
Adaptability – you thrive in the pace, ambiguity and evolving processes of a fast-growing fintech
What We Offer*
Competitive compensation that reflects your experience and the value you bring, plus uncapped performance-based commission that scales with the revenue your book generates.
Flexibility that fits your life: work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits, where available under your engagement: you choose the options that suit you, not a one-size-fits-all bundle.
A genuinely good place to work: an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning: ongoing training, education programmes, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk: events that bring our teams together to network and celebrate.
Global exposure: work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
*Benefits/perks vary depending on the nature of your employment with the company and the country where you work
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
УдалённоseniorRemote, Canada
УдалённоseniorRemote - US
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seniorVancouver, BC, Canada; The ideal candidate is technically fluent, comfortable operating across multiple stakeholders, and excels at bringing structure, visibility, and predictability to projects that span teams, disciplines, and time zones; Define project scope, milestones, dependencies, and delivery plans across multiple teams and time zones
УдалённоseniorSouth Africa; Mexico; Colombia; Panama; Brazil; Argentina
seniorDubai, Dubai, United Arab Emirates; The ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures
seniorThe ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures
seniorThe ideal candidates will have a strategic mindset, excellent communication skills, and the ability to manage complex client interactions across different time zones and cultures
