Location: London
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Lion Studios
Lion Studios
is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses.
Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart.
Role Overview
As our
Ad Monetisation Analyst
, you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations.
A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio..
Key Responsibilities
Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios.
Design and execute monetisation-related product decisions.
Lead integration, testing, and rollout of new monetisation partners.
Manage relationships with ad providers.
Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them
Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership
Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments
Comfort designing and reading A/B tests with statistical rigor
Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency
Required Skills, Knowledge and Expertise
More than 3 years of experience in ad monetisation in gaming.
Hands-on experience with MAX mediation platform.
Ability to adapt quickly to new tools, dashboards, or analytical frameworks.
Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment.
Knowledge of Looker for analytics and reporting is a plus
Working at Tripledot
25 days paid holiday
in addition to bank holidays to relax and refresh throughout the year
Hybrid Working
20 days remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Daily Free Lunch:
when in the office you get £12 every day to order from JustEat.
Regular company events and rewards:
quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Life Assurance & Group Income Cover:
Financial protection for you and your loved ones.
Continuous Professional Development:
Propel your career with continuous opportunities for professional development.
Private Medical Cover
& Health Cash Plan:
Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash.
Dental Cover:
Opt-in (P11d benefit).
Cycle to Work Scheme:
Salary sacrifice bike purchase scheme.
Pension Plan:
Qualifying earnings or opt-in 4% contributory match schemes offered.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for our Central Operations and Systems organization — the foundational platform that powers "how Docker does Docker", which includes corporate systems, developer AI/SDLC, infrastructure, reliability, and internal systems. This is one of the most impactful individual contributor roles at Docker, responsible for defining and driving the technical strategy that enables Docker's transformation to an AI-first company and effectively enables Docker to be "Customer 0" of Docker. Your influence will impact the work of every Dockhand every day.
As Senior Principal Engineer, you will establish strategic technical plans that span the company systems/data architecture and the end-to-end employee experience, make critical architectural decisions that affect Docker's entire internal systems portfolio, and drive technical execution of cross-company initiatives that directly enable every Dockhand. You'll work at the technical intersection of AI, platform infrastructure, developer SDLC, corporate systems, and Docker products, ensuring all systems work together seamlessly to support Docker's most precious resources: our employees.
This role requires someone who combines deep technical expertise across multiple domains. Managing the breadth is both the exciting and challenging part of this role. You'll be recognized across Docker as the definitive expert on employee experience, consulted by executives on strategic technical decisions, and responsible for ensuring that every Dockhand has the right tools at the right time to do their day to day work.
_______________________________________________________________________
RESPONSIBILITIES
Technical Vision & Strategic Planning
- Define and own the multi-year technical vision for Docker's Central Operations and Systems group, encompassing internal AI, developer tools, infrastructure, reliability, and corporate systems.
- Establish strategic plans and objectives for major initiatives, making architectural decisions that ensure Docker's business objectives are met.
- Contribute to and drive the strategic vision in collaboration with engineering leadership, translating organizational strategy into technical roadmaps that span multiple teams and time horizons
- Identify and prioritize investments that provide maximum leverage—capabilities built once that enable rapid adoption and increase productivity across the employee base
- Develop architectural principles and standards that guide technical decisions across the Central Operations and Systems group and influence product engineering teams
- Anticipate future business needs and ensure platform architecture provides the flexibility to support Docker's evolving commercial models
Cross-Company Technical Leadership
- Lead technical vision and implementation for large cross-company programs that require coordination across all Docker teams
- Architect the Docker SDLC "Golden Path": how Dockhands build, manage and deploy systems and software, as applicable
- Drive convergence of fragmented systems across Docker—replacing product-specific implementations with shared platform capabilities
- Establish technical contracts between platform and product teams that enable independent velocity while ensuring consistency and reliability
- Lead architectural reviews for major initiatives across Docker, ensuring alignment with platform strategy and long-term maintainability
- Proactively identify and solve problems that impact critical areas of the business before they become blockers
Infrastructure & Developer Experience Architecture
- Define the infrastructure platform vision that removes infrastructure as a bottleneck to innovation—enabling teams to deploy experimental services in minutes, not weeks
- Architect standardized deployment patterns that encode best practices for security, scaling, monitoring, and reliability
- Design infrastructure that specifically supports AI and agent initiatives—rapid deployment, programmatic environment creation, consistent APIs
- Establish observability standards that provide distributed tracing, metrics, log aggregation, and error tracking out of the box for every service
- Drive cost optimization across platform infrastructure while maintaining performance and reliability standards
Technical Excellence & Influence
- Work with senior managers and directors across Docker organization to drive operations and strategy
- Mentor and develop Staff and Principal engineers, raising the technical bar across the organization
- Represent Docker's platform architecture and AI adoption externally through blog posts, conference talks, and technical community engagement
- Participate in executive-level discussions on technical strategy, providing architectural perspective on business decisions
- Drive build-vs-buy decisions for critical platform components, evaluating vendor solutions against Docker's specific requirements
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
Technical Expertise
- 12+ years of software engineering experience with demonstrated expertise across multiple domains (SDLC, AI engineering, corporate systems, etc)
- Proven track record architecting and delivering large-scale distributed systems serving millions of users and thousands of enterprise customers
- Broad working knowledge across all platform domains with ability to make sound architectural decisions spanning multiple areas
- Expert-level understanding of API design, service architecture, and system integration patterns at scale, including in-house vs. vendor developed systems.
- Experience with cloud platforms (AWS, GCP, or Azure) and modern infrastructure patterns (Kubernetes, service mesh, infrastructure-as-code)
- Knowledge of enterprise security requirements, compliance frameworks (SOC 2, ISO 27001), and their architectural implications
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
Strategic & Business Impact
- Track record of establishing strategic technical plans that directly enabled business outcomes (revenue growth, cost reduction, market expansion)
- Experience translating business strategy into technical architecture and roadmaps
- Demonstrated ability to identify and prioritize investments that provide maximum platform leverage
- Understanding of SaaS business models, enterprise sales cycles, and how platform capabilities influence commercial success
- Experience making build-vs-buy decisions for critical platform components
Leadership & Influence
- Proven ability to drive large cross-company technical programs requiring coordination across multiple engineering organizations
- Experience working with VPs and executives to set and execute technical strategy
- Track record of influencing technical direction without direct authority—building consensus across teams with different priorities
- Strong communication skills with ability to present to executives, influence leadership, and drive alignment at all levels
- Experience mentoring senior engineers and developing technical leadership
PREFERRED
- Experience at developer tools, infrastructure software, or B2B SaaS companies at significant scale
- Background with container technologies, Docker, Kubernetes, or developer productivity platforms
- Track record of successfully migrating legacy systems while maintaining business continuity
- Knowledge of Financial Operations and infrastructure cost optimization at scale
- Advanced degree in Computer Science, Engineering, or related technical field
- External recognition as a technical leader (conference speaking, publications, open source contributions)
KEY SUCCESS METRICS
Platform Leverage & Velocity
- Product teams can launch enterprise-ready features in <2 weeks (vs. 6+ months today) by leveraging platform capabilities
- Docker teams rapidly adopt new capabilities within 2 months of release (vs. 6+ months today)
Technical Excellence
- Platform systems achieve 99.9%+ uptime for business-critical workflows
- Infrastructure platform reduces deployment time for new services from 2-4 weeks to <1 day
Organizational Impact
- Recognized across Docker as the definitive technical authority on internal architecture
- Successfully drive convergence of fragmented systems, reducing technical debt and operational burden
- Develop multiple Staff and Principal engineers who can own major platform domains
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $219K – $352K base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Greenwich, Connecticut, United States; Stamford, Connecticut, United States
About the Role
iCapital is seeking an experienced cybersecurity risk professional to serve as Assistant Vice President, Third-Party Risk & Client Assurance Manager. This individual will lead a team of approximately five professionals across two complementary cybersecurity risk functions: Third-Party Risk Management (TPRM) and Client Assurance.
The ideal candidate will be a hands-on leader who can effectively manage, mentor, and develop team members while also possessing the technical knowledge and practical experience necessary to perform the work of either function, when needed. This role requires strong cybersecurity risk assessment skills, excellent written and verbal communication, sound judgment, and the ability to manage competing priorities and relationships with internal stakeholders, third-party vendors, clients and prospective clients.
This individual will be responsible for supporting organization's clients and prospective clients by providing timely, accurate, and consistent responses to cybersecurity due diligence and assurance requests while also ensuring that third-party (vendor) cybersecurity risks are appropriately identified, assessed, documented, and escalated.
Responsibilities
Lead, manage, and mentor a team of approximately five professionals supporting Third-Party Risk and Client Assurance activities.
Provide day-to-day directions, coaching, technical guidance, and professional development to team members.
Establish clear expectations, priorities, and accountability across both functions.
Review team deliverables to ensure assessments and client responses are accurate, complete, consistent, and appropriately supported.
Serve as an escalation point for complex cybersecurity risk assessments, client inquiries, vendor issues, and competing business priorities.
Maintain the ability to work directly on assessments and client assurance requests when workload, complexity, or business needs require additional support.
Identify opportunities to improve team processes, documentation, quality, efficiency, and scalability.
Develop and monitor appropriate metrics and reporting to communicate workload, performance, risk trends, and program effectiveness to management.
Qualifications
10 years of relevant professional experience, with significant experience in cybersecurity, information security risk management, technology risk, third-party risk management, client assurance, or related disciplines
Demonstrated experience completing or reviewing cybersecurity due diligence questionnaires and responding to client or customer security inquiries
Demonstrated experience performing cybersecurity risk assessments of third-party vendors
Prior experience leading, mentoring, or managing cybersecurity, risk, or assurance professionals
Able to manage multiple concurrent assessments, client requests, deadlines, and priorities in a fast-paced environment
Ability to operate effectively, including independently managing responsibilities, exercising sound judgment, influencing stakeholders, and escalating material issues appropriately
Strong working knowledge of cybersecurity controls and concepts, including identity and access management, vulnerability and patch management, security monitoring and incident response, data protection and encryption, network and infrastructure security, cloud security, secure software development, business continuity and disaster recovery, and security governance and risk management
Experience reviewing cybersecurity assurance documentation such as SOC 1/SOC 2 reports, ISO 27001 certifications, penetration testing reports, security policies, and related control evidence
Strong analytical skills and the ability to distinguish meaningful cybersecurity risks from lower-impact observations
Excellent written communication skills, including the ability to translate complex technical concepts into clear, concise language appropriate for clients, vendors, business stakeholders, and senior management
Strong interpersonal skills and the ability to work effectively with both technical and non-technical stakeholders
Bachelor's degree in cybersecurity, information technology, computer science, risk management, or related discipline, or equivalent professional experience is preferred and master’s degree in the same is a plus
Relevant professional certifications such as CISSP, CISM, CRISC, CISA, or equivalent is a plus
Experience within financial services or another highly regulated industry is a plus
Experience with third-party risk management, GRC, questionnaire automation, or client assurance platforms is a plus
Experience developing metrics, reporting, procedures, and governance processes for cybersecurity risk or assurance programs is a plus
Benefits
The base salary range for this role is
$100,000 to $140,000.
iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.
Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote-Texas; New York; Remote
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Enterprise Sales Executive will cover regional and community banks and credit unions across the north east, building UiPath's presence with these institutions and their leadership teams. They work every day across the C-Suite, Digital Transformation, AI/Automation COE's, Operations, Risk, Compliance, Finance, and Technology teams to deliver value through UiPath's automation and AI platform.
We provide tools that help regional banks and credit unions streamline operations, improve accuracy, reduce risk, enhance compliance, and free employees to focus on member and customer relationships instead of manual back-office work. You will be challenged and supported by the best in the industry as you build trusted relationships and pave your own path to success.
WHAT YOU'LL DO AT UIPATH
- Assess territory potential and develop a sales strategy to maximize UiPath revenue across regional bank and credit union accounts
- Achieve agreed-upon sales targets and outcomes within quarterly schedules
- Evangelize the UiPath brand by presenting, promoting, and selling UiPath solutions through a value-selling approach tailored to the resource constraints and priorities of mid-sized financial institutions
- Educate customers on how UiPath can improve efficiency, reduce operational costs, strengthen controls, and support digital transformation without requiring the large technology budgets or IT staffs common at money-center banks
- Establish, develop, and maintain positive business and customer relationships across the territory, including with executive leadership, boards, and operations teams at community-oriented institutions
- Develop trusted relationships with local and regional partners, core banking providers, and systems integrators that serve community banks and credit unions to cultivate new opportunities and drive successful customer implementations
- Partner with Customer Success Managers to ensure customers receive maximum value and customer issues are addressed quickly
- Monitor industry competitors, new products, regulatory trends, and market conditions affecting regional banks and credit unions to understand customer needs
- Collaborate internally with sales executives and cross-functional teams to share knowledge and best practices
- Explore ways to incorporate automation into daily work and into core banking, lending, deposit operations, and member services workflows
WHAT YOU'LL BRING TO THE TEAM
- 7+ years of solution/value selling experience
- 3+ years of enterprise account experience selling to regional banks, community banks, and/or credit unions preferred
- Demonstrated expertise communicating artificial intelligence capabilities, ROI metrics, and implementation strategies to C-suite executives, Digital Transformation teams, and AI Centers of Excellence at mid-sized financial institutions
- Ability to translate complex AI and automation concepts into business outcomes such as cost reduction, improved controls, faster loan and account processing, risk mitigation, and enhanced member/customer experience
- Familiarity with regional banking and credit union priorities such as regulatory compliance (FDIC, OCC, state banking departments, NCUA), fraud prevention, KYC/AML/BSA, audit readiness, core banking system integration, loan origination and servicing, deposit operations, and member/customer onboarding
- Ability to communicate new and complex concepts in an easy-to-understand way that creates strong demand for the solution
- Successful year-over-year quota attainment and experience growing an enterprise client portfolio
- Proven success consistently selling new business and new logos
- High aptitude for cross-functional collaboration and influence internally and externally
- Ability to navigate complex client organizations and develop key relationships across multiple departments and leadership levels, including the C-suite and board-level stakeholders common at community banks and credit unions
- Ability to provide valuable insights into improving customers' business operations
- Research and data-driven approach to account planning, with the ability to proactively identify opportunities from business-led discussions
- Bachelor's degree preferred
- Ability to travel approximately 50%
- Candidates must be authorized to work in the United States
#LI-BS1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Cairo, Egypt; Alexandria, Egypt
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
About the role
In this role, you will be part of our growing and international engineering team, working with a high-quality code base and the latest tools, where you will promote your skills to be an expert in complex backend development, including microservices architecture, using
Node.js
,. You will own and build large scale backend systems and micro-services. You will design, develop, and deliver powerful server-side applications in a highly dynamic environment, where root cause analysis and rapid problem-solving are required.
About your role as “Back-end Engineer”
Build robust and scalable software in Node js.
Design and create (micro)services and system architecture for projects, and contribute and provide feedback to other team members
Help improve existing code quality through writing unit tests, automation and performing code reviews
Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products
Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
Dive into difficult problems and successfully deliver results on schedule
About your Experience
BSc/MSc in Engineering, Computer Science or relevant field.
Minimum 4 years of experience in a similar role
Demonstrated ability to prioritize, self-start, contribute under pressure and meet tight deadlines
Highly organized, creative and critical thinker
Comfortable working in an entrepreneurial environment
Solid OOP and software design knowledge – you should know how to create software that is extensible, reusable and meets desired architectural objectives
Must have technical skills:
Language:
Node.Js.
Database: Mongodb or other.
Framework:
Express.js
& Nest j.s.
Web architecture: Rest and restful APIs, micro-services
Master source version control: GIT
Containers: Docker, kubernetes
Caching, Redis server
Experience in a rapidly growing company in the mobility, on-demand or fintech space is a plus
Web load balancing
Scaling
OS administration
Encryption : https//, digital signing
Why you should join Yassir
😎 You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa. We are current in +60 cities (Algeria, Tunisia, Morocco, and Senegal)
💸 Attractive salary and you even get a stake in the company
🚉 Subsidized public transit pass
🤙🏽Have a lasting impact on our company's culture
🚀 Perfect timing with renowned investors to build something great
📈 Extremely steep learning curve with own responsibility and intensive guidance
💯 Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans
Location: Europe
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
Role Overview We are looking for a hands-on, empathetic Customer Support Team Lead to guide our Payments Support team. In this role, you will mentor frontline agents, manage complex payment escalations, and collaborate with Risk, Compliance, and Product teams to deliver fast, secure, and frictionless financial support experiences.
Responsibilities
- Team Leadership & Coaching: Guide, mentor, and supervise payment support specialists to achieve operational KPIs, ensuring top-tier communication, accuracy, and customer care across all interactions.
- Escalation & Risk Management: Act as the primary point of escalation for complex, high-stakes, or sensitive payment inquiries (e.g., failed transactions, chargebacks, account holds, and suspected fraud), ensuring swift and compliant resolution.
- Cross-Functional Collaboration: Partner closely with Risk, Compliance, Finance, Engineering, and Product teams to troubleshoot payment incidents, refine workflows, and advocate for customer needs.
- Performance & Workforce Management: Conduct regular 1:1s, performance reviews, and quality assurance audits; collaborate with Workforce Management on capacity planning, shift scheduling, and hiring.
- Metrics & Analytics: Monitor key support and payment-specific metrics (CSAT, First Contact Resolution, SLA adherence, and escalation rates) to measure team effectiveness and identify operational bottlenecks.
- Continuous Improvement: Analyze customer journeys and payment touchpoints to reduce friction, update knowledge bases, and foster a culture of feedback and adaptability as our financial products evolve.
Requirements
- Payments & Fintech Experience: Proven experience in customer support within payments, fintech, banking, or e-commerce, with a solid understanding of payment processing, chargebacks, refunds, and KYC/AML basics.
- Leadership Track Record: Experience setting clear deliverables and coaching support teams (leading teams of 10+ is a strong plus) to hit KPIs, ideally in hybrid or fully remote environments.
- Composure Under Pressure: High sense of urgency with the ability to navigate sensitive financial issues, ambiguity, and rapid product changes with calm, decisive communication.
- Process & Project Mindset: Strong organizational, time-management, and project management skills, with a history of optimizing support workflows and standard operating procedures (SOPs).
- Communication Mastery: Deep understanding of tone-of-voice principles, de-escalation techniques, and clear cross-functional communication with both technical and non-technical stakeholders.
- Adaptability: Self-starter capable of operating autonomously; experience supporting evolving, early-stage, or high-growth products is highly desirable.
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice https://www.eneba.com/candidate-privacy-notice
Location: Seychelles
Independent Non-Executive Director (Resident), Seychelles
About
OKX
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
Our Seychelles business has operated since 2017 and now sits within the licensing regime established by the Virtual Asset Service Providers Act of Seychelles 2024 (the VASP Act). We are seeking an Independent Non-Executive Director, resident in Seychelles, to join the board of our Seychelles entity to supplement its board of governance with an independent resident non-executive director.
About the Role
As an Independent Non-Executive Director and Resident Director of our Seychelles entity, you will bring independent challenge to strategy, risk and conduct, hold management to account on behalf of shareholders and stakeholders, and provide the resident board presence that the licence and the entity's governance arrangements require. The role exists to do three things at once: provide independent challenge; satisfy the Seychelles Financial Services Authority (the FSA) that the board of the Company meets its expectations on composition, competence and fitness and propriety under the VASP Act; and provide local substance in Seychelles.
The entity operates within the group's global governance, risk and compliance framework while remaining separately accountable to its own board and to its regulator. The Board comprises a mix of executive and independent non-executive directors. This is a genuinely resident role. The appointee must be physically present in Seychelles, attend board and management meetings in person, and be available to engage with the FSA and the entity's advisers in Seychelles.
A non-executive director carries the same general legal responsibilities to the entity as any other director, and must perform those duties faithfully, efficiently and diligently to a standard commensurate with the role and with their own knowledge, skills and experience.
What You’ll Be Doing
Independentally Challenge
Bring an external and independent perspective to strategy, risk and conduct, and hold management to account on behalf of shareholders and stakeholders.
Provide constructive challenge and strategic guidance, and offer specialist advice to the Board.
Scrutinise the performance of management and of individual executive directors against agreed goals, and monitor how that performance is reported.
Act in good faith, honestly and responsibly, and make decisions objectively in what you consider to be the interests of the entity.
Regulatory Standing & Local Substance
Satisfy the FSA that the board of the Company meets its expectations on composition, competence and fitness and propriety under the VASP Act.
Provide the physical, resident board presence in Seychelles that the licence and the entity's governance arrangements require.
Attend board and management meetings in person, and engage with the FSA and the entity's advisers in Seychelles as required.
Collective Board Responsibilities
Promote the long term sustainable success of the entity, generating value for shareholders and contributing to wider society.
Establish the entity's purpose, values and strategy, and satisfy the Board that its culture is aligned to them.
Provide effective, prudent and ethical oversight, act with integrity, lead by example and promote the desired culture.
Ensure the resources needed to meet the entity's objectives are in place, and measure performance against them.
Establish and lead within a framework of prudent and effective controls that allows risk to be assessed and managed.
Ensure effective engagement with shareholders and stakeholders.
Ensure workforce policies and practices are consistent with the entity's values.
Individual Director Responsibilities
Satisfy yourself on the integrity of the entity's financial information, its financial controls, and whether its risk management systems are robust and defensible.
Determine appropriate remuneration for executive directors, and play a leading part in appointing and, where necessary, removing them.
Contribute to the entity's succession planning.
Uphold the highest standards of integrity, and support the chairperson in setting the values, behaviours and culture of the boardroom and beyond.
Committee Service
Serve on one or more board committees where required. The relevant terms of reference will be provided on appointment.
What We Look for in You
Resident in Seychelles, and currently holding the right to reside and work there.
Able to satisfy the FSA's fitness and propriety assessment.
Board level or senior governance experience in a regulated financial services, banking, insurance, fiduciary or corporate services business.
Working knowledge of anti-money laundering and counter terrorist financing obligations, and of the Seychelles regulatory environment.
Financial literacy sufficient to interrogate financial statements, controls and risk reporting without support.
Demonstrable independence of mind, and the willingness to challenge management and record dissent.
Fluent in English, with excellent communication and stakeholder management abilities.
What Will Make You Stand Out
Experience of virtual assets, fintech, payments or capital markets.
Prior regulatory experience.
Experience chairing an audit, risk or compliance committee.
Experience of a group structure where much of the operating activity sits outside the licensed entity's jurisdiction, and of the oversight challenge that creates.
An established local network among Seychelles regulators, professional advisers and the financial services community.
Why Join
OKX
?
Play a pivotal role in the governance of a successful virtual asset business.
Bring independent oversight to a global crypto platform operating at scale across multiple jurisdictions.
Work alongside an experienced board and a global leadership team in a high-growth industry.
A defined, time-bounded commitment with genuine influence over strategy, risk and conduct.
Ready to Reshape Finance?
At OKX, we’re on a mission to make crypto accessible, secure, and transformative for the next billion users. Join us and help set the governance standard for virtual assets globally.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Istanbul, Türkiye
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
This role will support the Compliance function for OKX Türkiye, helping ensure the business operates in line with MASAK, SPK and wider local regulatory requirements. You’ll work across AML/CFT, KYC/EDD, regulatory reporting, marketing and product compliance, customer protection and compliance controls, while partnering closely with Product, Legal, Marketing, Risk and Operations. The role is ideal for an experienced compliance professional who can interpret regulation, identify risks and control gaps, and translate regulatory requirements into practical solutions within a fast-paced fintech and crypto environment.
What You’ll Be Doing
Support the establishment, execution and maintenance of OKX TR’s local Compliance Program in accordance with MASAK regulations (
Law No. 5549
)
, SPK requirements and applicable internal policies.
Assist in the review and oversight of customer due diligence processes, including individual and corporate onboarding, identity verification, enhanced due diligence, customer risk assessment and ongoing monitoring requirements.
Support the preparation, review and maintenance of suspicious transaction reporting processes, including case analysis, supporting documentation, internal coordination and communication with MASAK where required.
Assist in the handling of regulatory, law enforcement and official authority requests, ensuring that relevant information is reviewed, documented and provided in line with applicable regulatory timelines and internal procedures.
Support the review of marketing campaigns, campaign terms and conditions, GTM materials, reward mechanics, influencer / KOL content, social media content, customer-facing communications, website / app content and research / educational materials from a local Compliance perspective.
Assist in assessing marketing and customer-facing materials against Türkiye-specific regulatory expectations, including fair and clear communication, customer protection, misleading statements, investment advice risk, guaranteed return language, reward disclosures, crypto-asset reward mechanics and onshore / offshore separation.
Support Compliance review of new products, product changes, customer journeys, product documentation, business initiatives and launch materials, helping ensure that local regulatory requirements are considered before implementation.
Assist in the preparation and review of internal procedures, regulatory registers and control documents relating to Compliance-related product, system, marketing and operational enhancements.
Support the monitoring of customer activity, risk indicators and compliance controls to help identify potential suspicious activity, financial crime risks, data-quality issues or process gaps requiring further review or escalation.
Assist in identifying, documenting and following up on control gaps, system limitations and remediation needs, including issues affecting customer data, account status visibility, regulatory reporting, KYC flows and operational controls.
Assist in regulatory mapping and horizon-scanning activities by tracking applicable MASAK, SPK and other relevant regulatory requirements, and supporting the mapping of obligations to internal processes, owners and controls.
Support the preparation and maintenance of Compliance trackers, management reports, Board-level inputs, regulatory DDQs, audit support materials, internal knowledge bases and workflow mappings.
Work closely with Product, Legal, Marketing, Customer Support, CDD, Risk, Operations and Global Compliance teams to support effective implementation of local regulatory requirements across business processes.
Contribute to automation, reporting and operational-efficiency initiatives, including workflow mapping, data analysis, compliance tools and system enhancement requests.
What We Look For In You
3
–
5
years of experience
in compliance, AML/CFT, regulatory compliance, risk management, financial crime, internal controls, legal / regulatory advisory or a similar role, preferably within financial services, fintech, crypto, payments or another regulated environment.
Background in technology-driven, fintech, financial services or regulated environments; crypto experience is a plus but not mandatory.
Understanding of, or strong interest in,
AML
/
CFT
,
KYC
,
EDD
,
sanctions
,
PEP
,
Travel Rule
,
customer due diligence
, regulatory reporting, marketing compliance and customer protection controls
.
Familiarity with MASAK and SPK regulations/requirements
Ability to interpret regulatory requirements and translate them into practical operational processes, controls, documentation, customer communications and product / system requirements.
Experience or strong interest in reviewing marketing materials, campaign terms, customer-facing communications, product documentation, website / app content, research content or regulatory disclosures.
Strong analytical, research and problem-solving skills, with the ability to identify risk patterns, control gaps and process weaknesses.
Well-organised, detail-oriented and able to manage documentation, trackers, controls and multiple workstreams accurately.
Strong written and verbal communication skills in English and Turkish, with the ability to collaborate effectively with cross-functional teams.
Familiarity with compliance databases, case management systems, screening tools, reporting systems, data analysis or workflow automation is a plus.
Proactive mindset, high integrity and ability to work in a fast-paced, technology-driven environment.
Perks &
Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Paris
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn.
Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement.
You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience.
WHAT YOU'LL DO
- Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement.
- Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion.
- Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy.
- Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals.
- Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts.
- Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity.
- Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations.
WHAT YOU HAVE
- Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend.
- Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion.
- Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent.
- Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios.
- Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally.
- Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements.
- Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Munich
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn.
Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement.
You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience.
WHAT YOU'LL DO
- Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement.
- Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion.
- Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy.
- Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals.
- Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts.
- Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity.
- Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations.
WHAT YOU HAVE
- Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend.
- Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion.
- Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent.
- Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios.
- Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally.
- Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements.
- Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is a financial technology company offering a mobile banking platform specifically designed for the Latino community in the United States and Latin America. Established in 2023 and headquartered in California, the company provides banking services that include dual bank accounts and corresponding cards for users in the U.S. and their families in Mexico, with plans to expand across Central and South America. Their service model facilitates seamless international remittances, eliminating traditional fees associated with money transfers.
Role Overview
This is a unique opportunity to manage and develop relationships with a portfolio of existing B2B merchants. You will play a crucial role in analyzing payment data, optimizing payment performance, and identifying growth opportunities. This position offers the chance to work in a hybrid environment with a focus on innovation in the fintech landscape.
Key Responsibilities
Manage a portfolio of existing B2B merchants, building strong client relationships, maintaining high satisfaction levels, and supporting long-term retention.
Monitor key payment performance metrics, including approval rates, conversion rates, and transaction volumes, while identifying trends, risks, and potential areas for improvement.
Analyse transaction data and provide recommendations on payment methods, target geographies, and technical configurations to optimise payment performance.
Identify and drive upsell and cross-sell opportunities by introducing additional payment methods, expanding into new markets, or offering relevant company products and solutions.
Work closely with internal teams to ensure smooth integrations, efficient support, and the successful implementation of client-specific payment solutions.
Conduct regular business reviews with key clients to discuss performance, address challenges, identify growth opportunities, and strengthen partnerships.
Requirements
2+ years of experience in Account Management, Key Account Management, Business Development, Customer Success, or a similar client-facing role.
Strong experience in fintech, payments, acquiring, PSP, or related financial technology environments.
Good understanding of the merchant lifecycle, payment flows, and key transaction performance metrics.
Fluent Russian and strong English (B2+/C1), with the ability to communicate effectively with international clients and internal stakeholders.
Experience working with CRM systems and analytics tools to monitor, analyse, and report on account performance.
Proven ability to manage complex client relationships and develop tailored payment solutions based on clients’ business needs.
Languages: English, Russian.
Experience in fintech.
Key Soft Skills
Strong organisational skills and ability to manage multiple accounts simultaneously.
Proactive and results-oriented mindset focused on revenue growth.
Ability to prioritise tasks in a fast-moving environment.
Excellent communication and interpersonal skills.
Analytical thinking with a focus on problem-solving.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Saudi Arabia (remote); United Arab Emirates (remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking experienced professionals in Finance and Financial Services to contribute to a cutting-edge AI benchmarking project in the target language. As a Subject Matter Expert, you will create and review high-quality, real-world financial scenarios that evaluate AI systems in language-specific contexts. Your expertise will directly shape how AI understands and performs in language-compliant financial environments.
WHAT YOU’LL DELIVER
- Create realistic, domain-specific tasks in the target language reflecting local finance practices
- Adapt and apply clear scoring rubrics to evaluate AI-generated and human responses
- Review and score submissions for accuracy, regulatory alignment, and professional quality
- Provide expert feedback and contribute to high-quality “gold standard” solutions
QUALIFICATIONS
- Native in the target language with strong professional English proficiency
- 5+ years of experience in Finance or Financial Services (e.g., structuring, compliance, audit, risk, investment analysis)
- Strong knowledge of the target locale financial products and frameworks
- Familiarity with the target locale regulatory environments (e.g., central banks, capital market authorities, tax/zakat frameworks)
- Ability to write and evaluate professional-grade financial content in target language with high attention to detail
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain
Step 2: Register in Tipalti to ensure a smooth payment process
Step 3: Finalize onboarding and join the Production team
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: San Francisco Bay Area, California; New York City Metropolitan Area
Workplace: remote
About the role:
Provectus is a
Premier AWS partner and an Anthropic Strategic Partner
at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
Our work centers on two verticals —
Financial Services & Insurance and Healthcare & Life Sciences
— where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
We embed engineers and leaders inside client operations as Forward Deployed Engineers (FDE) and Forward Deployed Executives (FDX) — people who learn the work, ship the system, and own the outcome. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Bluprints.
You will do the customer’s job before you automate it.
Most AI engagements fail the same way: someone gathers requirements, someone writes a PRD, and a team ships a workflow nobody uses. We think the requirements-gathering step is the bug. So we remove it.
A Forward Deployed AI Engineer at Provectus spends the first weeks of an engagement
in the operator’s seat
— as the underwriter, the analyst, the RCM specialist, the claims clinician, whoever actually does the work we’ve been asked to change. You do the job. You learn the constraints from the inside, the ones nobody writes down. Then you sit at a table with that operator and a Forward Deployed Executive and
rebuild the function from first principles
— and you are the one who builds it.
Three things define how you work:
Embedded, not engaged
. You are part of the customer’s team and inside their process — not a vendor running a project alongside it.
Real tasks, not scope
. You are not fenced into a siloed deliverable. You go where the operating problem is.
Autonomous
. Embedded is not staff-augmented. You own the method; nobody hands you a ticket.
You won’t start from zero.
Provectus builds industry blueprints
— working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it. That loop is the difference between an outcome and an invoice.
You’ll be measured on whether the Business Unit’s number moved — not on hours, not on scope delivered.
This is a role for engineers who have led before — as a founder, a CTO, a staff engineer — and who want to stay in the code while owning the outcome. On most days you’ll be the most senior technical person in the room, and you’ll still be the one shipping.
Requirements:
8+ years building software
, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
You will take the operator’s seat.
You are genuinely willing to spend weeks doing someone else’s job — claims processing, underwriting, revenue-cycle work — before you write a line of code. Engineers who need to stay in the IDE should not apply.
You learn domains fast.
Demonstrated ability to become conversant in an unfamiliar business function quickly enough to argue with the people who do it for a living.
Shipped GenAI/LLM systems to production
— not demos, not notebooks. You’ve handled the parts that get hard after the prototype works.
You evaluate.
You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why.
Strong engineering fundamentals
— dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Cloud-native delivery on AWS
(GCP/Azure a plus): containers, Kubernetes/ECS, IaC, CI/CD, and the operational reality of a system someone else inherits.
Credible with senior stakeholders
— you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room.
Comfort with ambiguity and ownership.
Engagements start underspecified by design. Closing that gap is the job.
Solid AI/ML foundations
— you understand what the models do well enough to reason about failure modes, not just call the API.
Strong hands-on prodcution experience with
Claude Code/Cowork.
Fluent English, written and spoken.
Nice to have:
Prior experience as a
founder, CTO, or engineering leader
who has chosen to return to individual contribution.
Real depth in one of our blueprint industries:
financial services, insurance, healthcare, asset management
.
Consulting, professional services, or other embedded customer-facing delivery.
Data platform depth: data lakes, warehouses, streaming and real-time analytics, data mesh and data contracts, governance and data quality.
MLOps and classical ML: PyTorch, SageMaker, MLflow.
Fine-tuning, distillation, or inference/serving optimization.
Graph databases (Neo4j, AWS Neptune).
IaC depth: AWS CDK, CloudFormation, Terraform.
Open-source contributions or public writing on applied AI.
What you’ll do:
Take the seat
Do the operator’s job for two to four weeks at the start of an engagement. Learn the function from inside, not from a requirements doc.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow — in weeks, not quarters.
Sit with the operator and the Forward Deployed Executive and redesign the function from first principles. Discovery, user research, and PRD-writing collapse into one team that re-imagines its own job. You are all three roles.
Build
Ship production GenAI systems into the customer’s environment — LLM applications, agentic workflows, retrieval and structured-extraction pipelines, and the services around them. Running software, not recommendations.
Build the evaluation harness before you build the feature.
When the engagement is bound to a business KPI, “it looked good in testing” is not an answer. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — backend services, data pipelines, and the AI layer. Python and TypeScript are our centre of gravity; we choose tools to fit the customer, not the résumé.
Take systems to production on AWS (GCP/Azure where the customer requires it): containerized, observable, and maintainable after we leave.
Start from the blueprint, and
feed the blueprint.
What you learn in the field becomes the baseline the next engagement starts from.
Own the outcome
Work in a pair with a Forward Deployed Executive who carries the Business Unit’s KPIs. Your work is measured against the same number.
Drive adoption. A system the BU routes around has not shipped. Change management is part of the engineering job here, not a phase after it.
Be credible with the customer’s engineers, their operators, and their executives — and be willing to disagree with all three.
Shape what we commit to before we commit to it. You’ll have the standing to do it, because you’re the one who will build it.
What We Offer:
Frontier delivery work across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare
The chance to shape how leading enterprises adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
High-impact role with direct visibility to leadership.
Strong earning potential with performance-based bonuses.
Opportunity to work with cutting-edge AI and cloud solutions.
B2B contract model or full-time model.
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
OTE range: up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
How we hire:
Intro conversation
— the role, your background, what you want to be doing.
Two live engineering sessions.
Real problems, your own editor.
You may use an LLM assistant
(ChatGPT, Claude) — how you work now includes these tools.
Autocomplete/agentic coding tools are off
for these sessions.
The redesign session.
We hand you an unfamiliar business function and the constraints of the person who performs it. You have to understand the job well enough to rebuild it — then say what you’d build and how you’d know it worked. No LLMs for this one.
Team and practice conversation.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Software Engineer or Senior Software Engineer to join the OEX Mobile Growth team in Singapore.
The team operates at the intersection of mobile engineering, consumer growth, and product development. You will work closely with Product, Business Development, and regional market teams to build and improve growth initiatives that directly influence user acquisition, activation, conversion, and retention.
This role is suited to an engineer who enjoys solving user-facing problems, working with data, and contributing ideas beyond implementation. You will have the opportunity to take ownership of projects from problem definition through launch, measurement, and iteration.
What You'll Be Doing
Design, build, test, and maintain reliable mobile growth features and supporting systems.
Contribute across the full engineering lifecycle, from understanding business and user problems to implementation, launch, monitoring, and iteration.
Develop and optimise growth capabilities such as onboarding funnels, referral programmes, acquisition journeys, engagement mechanics, notifications, and experimentation frameworks.
Work closely with Product Managers, Business Development, data teams, and regional stakeholders to translate growth objectives into practical engineering solutions.
Instrument user journeys and analyse relevant metrics to identify friction points and improvement opportunities.
Participate in technical discussions, evaluate trade-offs, and contribute proposals based on engineering principles, user impact, and data.
Use AI-assisted development tools to improve productivity, code quality, testing, and problem-solving.
Write clean, maintainable, and well-tested code while contributing to code reviews and engineering best practices.
For senior-level hires, independently lead projects, guide technical decisions, and support the development of other engineers.
What We Look For In You
At least 3 years of software engineering experience, with greater depth and independent project ownership expected at the Senior Software Engineer level.
Hands-on experience developing production mobile applications using iOS technologies such as Swift or Objective-C, or Android technologies such as Kotlin or Java.
Strong software engineering fundamentals, including data structures, algorithms, system design, testing, debugging, and performance optimisation.
Experience building consumer-facing products, with an understanding of how engineering decisions affect user experience and business outcomes.
Product and data instincts: you are comfortable thinking in terms of user journeys, funnels, conversion, retention, and measurable impact.
Ability to take ownership of engineering tasks and work effectively with product and business stakeholders.
A proactive and solution-oriented mindset: you identify problems, form a point of view, and propose practical ways forward.
Experience using AI coding tools as part of your development workflow, together with the judgment to review, test, and validate AI-generated outputs.
Strong communication and collaboration skills in a fast-moving, cross-functional environment.
Nice-To-Haves
Mobile development experience in iOS (Swift/Objective-C) or Android (Kotlin/Java) — or backend experience building growth systems that serve mobile apps directly (e.g. growth APIs, attribution pipelines, notification infrastructure).
Depth in mobile attribution and MMPs (AppsFlyer, Adjust, SKAdNetwork).
ASO operational experience (App Store Connect, Google Play Console).
Experience building referral systems, k-factor mechanics, or anti-fraud layers.
Background in fintech, crypto, or regulated consumer financial products.
Experience operating across US, EEA, and APAC markets.
A/B experiment framework ownership at meaningful scale.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: AZ_Mesa_HQ
The Opportunity
We're looking for a Product Manager, Corporate Technology who is passionate about solving business problems through technology and driving measurable organizational outcomes. This role will own the strategy, roadmap, prioritization, and lifecycle management of corporate technology products and platforms that support employees and business operations across the enterprise.
The Product Manager will serve as the primary bridge between Corporate Technology and business stakeholders, partnering closely with Finance, Accounting, Procurement, Human Resources, Customer Support, Operations, Legal, Compliance, and IT. The role's primary responsibility will be defining and executing the product strategy and roadmap for the company's ERP ecosystem, centered on Oracle Fusion, while also supporting broader Corporate Technology initiatives.
This role will work closely with Corporate Technology development and support teams to define priorities, manage competing demands, and ensure technology investments are aligned with business objectives. While all Corporate Technology platforms are within scope, the primary focus of this role will be ownership of the ERP product portfolio, including Oracle Fusion, associated business processes, integrations, reporting capabilities, and related technology investments. The Product Manager will also identify and drive opportunities to leverage AI, automation, and emerging technologies to improve business processes, decision-making, employee productivity, and operational efficiency. This position may provide guidance and leadership to product management employees and contractors while helping mature product management practices across the function.
What You'll Do
Drive Business Discovery & Strategy
Partner with business leaders to understand challenges, opportunities, and operational needs.
Lead stakeholder discovery sessions, process reviews, and data-driven analysis to identify opportunities for improvement.
Translate business needs into product strategies, roadmaps, and prioritized initiatives.
Evaluate emerging technologies, automation capabilities, and AI-driven opportunities that can improve business outcomes.
Identify opportunities to apply AI, automation, and analytics capabilities to enhance business processes, improve employee experiences, and deliver measurable business outcomes.
Develop business cases and product strategies for AI-enabled capabilities, ensuring alignment with organizational goals, governance requirements, and operational needs.
Own the Corporate Technology Roadmap
Develop and maintain a prioritized roadmap for Corporate Technology products and platforms, with primary ownership of the Oracle Fusion ERP ecosystem and other enterprise-wide accounting and finance systems.
Balance business value, operational efficiency, resource capacity, risk, and technical feasibility when making prioritization decisions.
Define product objectives, success metrics, and expected business outcomes.
Manage products throughout their lifecycle, from discovery through implementation and continuous improvement.
Incorporate AI, automation, and intelligent workflow capabilities into product roadmaps where they create measurable business value and improve operational effectiveness.
Partner with Technology Teams
Collaborate closely with Corporate Technology development and support teams to deliver roadmap initiatives.
Provide clear requirements, business context, and priorities for delivery teams.
Participate in planning, prioritization, and release activities.
Ensure solutions meet business needs while maintaining operational stability and supportability.
Partner with architecture, engineering, data, security, and business teams to evaluate, prioritize, and implement AI-enabled solutions responsibly and effectively.
Lead Through Influence
Build strong relationships across business and technology teams.
Facilitate alignment among stakeholders with competing priorities.
Communicate product strategy, roadmap decisions, and business outcomes to senior leadership.
Manage and mentor a small number of product management employees and contractors as needed.
What We're Looking For
Required
5+ years of product management, business systems, enterprise applications, or related experience.
Experience managing ERP platforms and enterprise business applications, preferably Oracle Fusion Cloud ERP or a similar enterprise ERP solution.
Proven ability to partner with stakeholders and translate business needs into technology solutions.
Experience developing and managing product roadmaps and prioritizing competing demands.
Experience implementing and managing enterprise technology solutions in regulated environments, including collaboration with Finance, Internal Audit, Compliance, and Technology teams to ensure adherence to SOX, governance, security, and internal control requirements.
Strong understanding of business processes across corporate functions such as Finance, HR, Customer Support, Operations, or IT.
Experience working closely with software development, engineering, and support teams.
Excellent communication, facilitation, and stakeholder management skills.
Strong analytical, problem-solving, and decision-making capabilities.
Demonstrated experience identifying, evaluating, and implementing AI, automation, and data-driven capabilities to improve business processes, employee productivity, decision-making, and operational outcomes.
Understanding of AI governance, data management, privacy, security, and risk considerations associated with enterprise AI solutions.
Preferred
Deep experience with Oracle Fusion ERP, including financials, procurement, reporting, integrations, and related business processes.
Experience with HRIS, ITSM, workflow automation, middleware, enterprise reporting, and adjacent corporate technology platforms.
Familiarity with Agile delivery methodologies and product management frameworks.
Experience with platforms such as Oracle Fusion, Workday, ServiceNow, Salesforce, MuleSoft, Microsoft Power Platform, SAP, or similar technologies.
Experience evaluating, implementing, or managing enterprise AI platforms and capabilities, including generative AI, intelligent automation, agentic workflows, copilots, or predictive analytics solutions.
Experience in a regulated or compliance-focused environment.
What Success Looks Like
A well-defined and transparent Corporate Technology roadmap aligned to business priorities.
Strong partnerships with business stakeholders across the enterprise.
Successful delivery of initiatives that improve efficiency, automation, employee experience, and operational effectiveness.
Effective prioritization and governance of technology investments.
Measurable business value and adoption from Corporate Technology platforms and services.
Successful identification and deployment of AI and automation capabilities that drive measurable improvements in productivity, operational efficiency, and employee experience.
Adoption of AI-enabled business capabilities that deliver quantifiable business value while maintaining appropriate governance, security, and compliance controls.
A collaborative, high-performing relationship between business stakeholders and Corporate Technology teams.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Jeddah, Saudi Arabia
Job Summary
We are looking for an experienced
SAP FICO Consultant
to support SAP Finance and Controlling processes, implementation, configuration, and ongoing optimization.
The ideal candidate should have strong hands-on experience in
SAP FI and CO
, with a good understanding of end-to-end financial business processes. Experience working with
SAP S/4HANA
is highly preferred.
Automotive industry experience is preferred
, particularly candidates who have worked with automotive OEMs, distributors, dealerships, or automotive-related organizations.
Key Responsibilities
Configure and support SAP
Financial Accounting (FI)
and
Controlling (CO)
modules.
Analyze business requirements and translate them into SAP solutions.
Conduct requirements gathering and fit-gap analysis.
Configure and support:
General Ledger (GL)
Accounts Payable (AP)
Accounts Receivable (AR)
Asset Accounting (AA)
Bank Accounting
Tax configuration
Cost Center Accounting
Profit Center Accounting
Internal Orders
Profitability Analysis (CO-PA)
Support integration between SAP FICO and other modules such as
MM, SD, PP, and HR
.
Work on SAP S/4HANA Finance implementations and/or transformation projects.
Prepare functional specifications for technical developments.
Support testing activities, including unit testing, integration testing, and UAT.
Troubleshoot and resolve functional issues.
Support data migration and reconciliation activities.
Prepare user documentation and conduct end-user training.
Provide post-go-live support and continuous process improvement.
Work closely with business stakeholders, technical teams, and other SAP functional consultants.
Requirements
5+ years of experience
as an SAP FICO Consultant.
Strong hands-on experience with
SAP FI and CO
.
Experience with
SAP S/4HANA Finance
is highly preferred.
Strong knowledge of end-to-end financial accounting and controlling processes.
Experience in SAP configuration, testing, troubleshooting, and support.
Good understanding of integration between FICO and other SAP modules.
Experience with requirements gathering, solution design, and business process mapping.
Experience working directly with business stakeholders.
Strong analytical and problem-solving skills.
Excellent English communication skills.
Automotive Experience – Preferred
Automotive industry experience is preferred.
Experience working with
automotive OEMs, distributors, dealerships, or automotive service organizations
is an advantage.
Understanding of automotive financial processes and business operations is a plus.
Candidates with experience supporting SAP FICO within an automotive environment will be highly preferred.
Preferred Qualifications
SAP FICO/SAP S/4HANA certification is an advantage.
Experience in
S/4HANA implementation or transformation projects
.
Experience with SAP Activate methodology.
Experience in the
GCC/Saudi market
is a plus.
Automotive industry experience is preferred.
Location: Milan, Italy
Freedom24 is an international investment platform giving retail and institutional clients access to over 1 million financial instruments, including stocks, ETFs, bonds, and options, across 15 exchanges in the US, Europe, and Asia. The platform is operated by Freedom Finance Europe Ltd, a Cyprus-based broker regulated under MiFID II and a direct member of Euroclear.
Part of Freedom Holding Corp. (NASDAQ-listed), Freedom24 combines the reach of a global platform with local teams on the ground across Europe, including Germany, France, Austria, Italy, Spain, Poland, Greece, the Netherlands, and Bulgaria, supporting clients in their own language. Today, the platform serves a community of over 400,000 investors across Europe, and we're now looking to strengthen our presence in Italy.
Analysis of the Italian market to identify customer needs, growth opportunities and barriers preventing people from investing. The manager will collect local insights and translate them into actionable recommendations for product development, onboarding, positioning and promotion in Italy
Develop and manage affiliate marketing initiatives: onboard, coordinate, and scale publishers, rankings, financial websites, and investment media;
Optimize performance campaigns with a strong focus on ROI, deposits, and active clients;
Build the influencer marketing direction: identify, onboard, and manage influencers across relevant platforms;
Analyze marketing data, test hypotheses, and refine strategies to improve results;
Collaborate closely with internal teams and external partners/agencies;
Take strategic ownership of the Italian market and contribute to long-term growth plans
Requirements
Experience in brokerage, investment platforms, trading apps, or banks with affiliate programs,
or
experience in agencies working with financial clients,
or
experience in CPA/affiliate networks;
Proven track record in affiliate marketing and managing performance partners;
Ability to understand and work with financial content;
Experience coordinating partners or agencies (agency management is a plus);
Strong negotiation skills and experience with budget allocation;
Familiarity with influencer marketing or motivation to develop in this area;
Italian — fluent and English — fluent (both required);
Proactive, results-oriented, strong ownership mindset;
Ability to combine analytical skills (KPIs, ROI, performance metrics) with excellent communication and relationship-building abilities.
Benefits
Work from our office in Milan;
Paid vacation and public holidays in accordance with applicable legislation and the type of employment contract;
All necessary equipment for comfortable and effective work;
Career development opportunities within a fast-growing international financial group;
The company covers 50% of the annual cost of a health insurance plan selected by the employee (with any insurance provider).
Location: San Francisco; New York
Workplace: Hybrid
About Alchemy
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
About the role
Self-serve is how Alchemy grows. The dashboard and the developer experience around it are the primary revenue engine for our flagship products: developers discover us, sign up, get to their first call, scale their usage, and upgrade largely without ever talking to a person. That funnel is one of the most direct levers on company-level revenue we have, and this role owns it.
It's also changing fast. A growing share of developers now reach Alchemy through an AI coding agent rather than a browser tab, and we expect agent-mediated usage to become the dominant way our platform is consumed. Building for that shift, our MCP server, agent skills, and AI-native onboarding, sits squarely in this role.
You'll run the dashboard as a product, own the self-serve growth engine, and set the experimentation and measurement standard for growth across the company, partnering with Node APIs, Data APIs, Wallets, Transaction Engine, Growth Marketing, and Billing, and spending meaningful time with customers.
What you'll own
- The dashboard. Own signup, app creation, first key, first call, usage and CU visibility, upgrade paths, team management, and the observability developers need to debug their own traffic.
- Developer experience end to end. Docs, SDKs, quickstarts, error messages, sandbox and testnet flows, and the first hour of every integration. Reduce time to first successful call, then time to first paid workload.
- Own product-led growth end to end. Design the developer journey from docs, to first API call, to first paid workload, to scaled production spend. Instrument it, find the drop-offs, fix them.
- Agent experience (AX). Make Alchemy the default infrastructure an AI coding agent reaches for. Own how our MCP server, agent skills, and machine readable docs perform inside Claude Code, Cursor, and whatever comes next.
- Experimentation. Building the A/B and holdout tooling, running pricing, packaging, and onboarding tests, and creating a habit of shipping and learning weekly rather than quarterly.
- The truth. Get into the warehouse yourself. Build the funnel, find the cohort that doesn't behave like the average, and bring back the answer nobody wanted to hear.
What we're looking for
- 10+ years in product, with deep time on developer platforms, APIs, or infrastructure, and direct ownership of a dashboard or console that developers use daily.
- Proven product-led growth leadership: you've owned a self-serve funnel at scale and can show what you moved, by how much, and how you know it was you.
- Rigorous experimentation practice. You know the difference between a lift and a fluke, you size tests before you run them, and you've built the culture as much as the tooling.
- Genuinely analytical. Data Analysis is a normal Tuesday. You can build the model, audit the instrumentation, catch the bad join, and defend the number in front of the exec team.
- Truth seeking. You'd rather be corrected in week one than right in a deck in week twelve. You go looking for the disconfirming data.
- Cross functional gravity. You've driven outcomes across engineering, design, docs, marketing, sales, and finance without owning any of them.
- Customer facing by instinct. You run your own discovery calls, sit in support channels, and can walk a CTO through an integration and a pricing model in the same meeting.
- Technical enough to build with our own APIs, prototype with AI agents, and read the code when the answer isn't in the dashboard.
- Crypto and web3 experience is a plus.
- Benefits and Perks
🏥 Medical, Dental, & Vision
💪 Gym Reimbursement
🖥️ Home Office Build-out Budget
🥙 In-Office Group Meals
🚅 Commuter Benefits
🌴 Flexible Time Off
🧘♂️ Wellbeing & Mental Health Perks
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
💸 HSA and FSA Plans
🧬 Fertility Benefits
Alchemy is committed to offering competitive compensation, including base salary as well as equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.
УдалённоseniorUnited States
Greenwich, Connecticut, United States; Stamford, Connecticut, United States
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