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Location: Chicago, IL Our formula for success is to hire exceptional people, encourage their ideas and reward their results. As a Venture Capital Analyst Intern, you will collaborate with the investment team to research key themes and investment opportunities from early stage to growth. The ideal candidate will have meaningful exposure to private company investing and a passion for quantitatively and qualitatively evaluating investment opportunities in the venture capital landscape. This internship will provide meaningful exposure and responsibility to make an impact on a growing team. Prior interns have spent time supporting portfolio companies by assisting with financial models and pitch presentations while also researching new opportunities in the FinTech and capital markets ecosystem. In addition to a summer of meaningful work, you’ll have plenty of time to explore the city with organized social events to make the most of your 10 weeks with us. How you will make an impact… Underwrite and evaluate investments based on risk and return fundamentals Assist with deal structuring and the evaluation of term sheets, including modeling the economics of deal structures in Excel and the impact on returns Prepare discounted cash flow, competitive market and development model analyses for current and pipeline opportunities Join meetings with current and pipeline company management teams and co-investors Assist in the preparation of pitch decks for pipeline opportunities and follow-on investments in current portfolio companies What you bring to the team… Bachelor’s degree in finance, business administration, economics, accounting, or liberal arts graduating between December 2027 and June 2028 A minimum GPA of 3.5 on a 4.0 scale (or equivalent) Limitless curiosity about business models, competitive dynamics and innovation An interest in diving deep in more than one investment category, gaining exposure to companies across the financial technology landscape including, but not limited to cryptocurrency, capital markets infrastructure and financial enterprise software Passion for high quality work and the ability to relentlessly pursue continuous improvement An interest in pursuing personal and professional growth by learning new principles Excellent behavioral and communication skills Familiarity with Microsoft Office — specifically PowerPoint and Excel Work authorization in the United States without the need for sponsorship About your future team… DRW Venture Capital is a private investor in financial and enterprise technology. Our team focuses on businesses that will benefit from our engagement beyond capital: as a client, as a liquidity provider, through our review of new products, and through our deep industry expertise. Our portfolio comprises ~25 companies including NinjaTrader, OpenFin, BitGo, Pico, Talos and TradingView. What to expect during the internship… Meaningful Work: You’ll primarily focus on a single challenging and wide-ranging research project to complete during your time here, in addition to intensive day-to-day work alongside the investment team. In conjunction, these promote a comprehensive learning experience while providing you with meaningful work experience. Community: Throughout the summer, we host a variety of educational, social and team-building activities to foster friendship and camaraderie with your fellow intern class. Housing: DRW provides fully furnished apartments located close to the office –making your morning commute as easy as possible. Mentorship: You’ll build a professional relationship with an experienced mentor in your field. Mentors and mentees meet to discuss goals, challenges and professional development and explore the city together at our mentor outings. Education: As technology continues to drive the trading industry forward, both in terms of new products and transaction methods, the future will present us with unique opportunities and challenges. To prepare you for how technology will continue to impact trading’s future landscape, you will complete an options course framed from a developer’s standpoint to help you visualize how your technology solutions will be used in real time. As the trading industry continually evolves, both in terms of new products and transaction methods, the future will present us with unique opportunities and challenges. The annual base salary for this position is $80,000. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-DNI

Location: United States Workplace: Remote ABOUT THE TEAM The AI/ML Engineering team builds and operates ClickHouse's AI and machine learning products end-to-end. This includes the Agentic Data Stack, AI Functions, chDB, the in-Console copilot, and the AI/ML partnerships that distribute them — together with the shared components and expertise that let every other ClickHouse team ship AI in the surfaces they own. Our team is looking for highly skilled and experienced software engineers to join us, who will be responsible for designing, building, and operating the products that make ClickHouse the platform of choice for agents and data scientists. WHAT YOU WILL DO - Feature Development: Design and implement AI-powered features across the full stack, from backend inference services to intuitive frontend interfaces within the ClickHouse Cloud platform. - API Architecture: Create robust, scalable APIs that connect ClickHouse's database capabilities with modern AI/ML inference systems and external/internal AI services. - Ecosystem Integrations: Implement and maintain integrations with the broader AI/ML ecosystem and standards, ensuring that ClickHouse as a technology works seamlessly with popular frameworks and tools. - Technical Integration: Integrate models into production systems with proper monitoring, versioning, observability, and evaluation. - Oncall: Participate in the daytime oncall rotation along with the rest of the team. - UI/UX Implementation: Build responsive, intuitive user interfaces that make complex AI functionalities accessible and valuable to users of all technical backgrounds. - Developer Experience: Design and implement developer tools, SDKs, and documentation that enable users to leverage ClickHouse’s AI/ML capabilities. WHAT YOU WILL BRING ALONG - 5+ years of software engineering experience in production environments - Exposure to working directly with AI/ML technologies - Backend development experience in TypeScript or Python, with a focus on API design and service architecture - A high level of ownership and can drive features from concept to production with minimal supervision - Ability to thrive in collaborative environments and can effectively communicate technical concepts to diverse stakeholders - Backend development experience in one of Python, Go, or TypeScript, with a focus on API design and service architecture Nice to have - Experience integrating and deploying AI/ML models in production systems, including working with inference APIs and vector databases - Familiarity with cloud technologies such as AWS, Azure, or GCP, particularly services related to AI/ML deployment - Understanding of database systems and data processing pipelines, with ClickHouse experience being a significant plus PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Sahibzada Ajit Singh Nagar (Mohali), India Workplace: hybrid We are currently seeking an Applied Machine Learning / Computer Vision Engineer to join one of our clients’ innovative AI teams. This is an exciting opportunity to work on a next-generation AI platform combining Computer Vision, Multimodal AI, Applied Machine Learning, and Large Language Models . Key Responsibilities As an Applied ML / Computer Vision Engineer, you will: Design, develop, and improve Computer Vision and image-processing pipelines. Build solutions for video analysis, video understanding, and real-time visual processing. Develop multimodal AI systems combining vision, audio, and language data. Work with object detection, image segmentation, classification, tracking, and related Computer Vision techniques. Implement and fine-tune Vision-Language Models and Transformer-based architectures. Integrate Large Language Models into AI products for reasoning, analysis, and automated decision-making. Evaluate, optimize, and deploy machine-learning models in production environments. Improve model inference speed, accuracy, scalability, and resource efficiency. Translate research papers and emerging AI techniques into practical product features. Build APIs and production-grade services for AI model integration. Collaborate with engineering and product teams to understand business requirements and deliver effective AI solutions. Monitor model performance and continuously improve deployed systems. Maintain clear, reusable, and well-documented code. 1–4 years of experienc e in Applied Machine Learning, Computer Vision, Deep Learning, or a related field. Strong programming skills in Python. Hands-on experience with PyTorch. Practical knowledge of OpenCV and image or video processing. Strong understanding of Deep Learning fundamentals. Experience with object detection and/or image segmentation models. Knowledge of Transformer architectures. Experience working with Vision-Language Models. Familiarity with the Hugging Face ecosystem. Experience with model inference, evaluation, and optimization. Understanding of how to move models from experimentation into production. Experience using Docker and Git . Ability to independently investigate technical challenges and propose practical solutions. Ability to understand, reproduce, and implement methods described in research papers. Strong analytical and problem-solving skills. Curiosity and willingness to explore new technologies. Passion for AI, Machine Learning, and product development. Ownership mindset and accountability for delivered solutions. Ability to work independently and contribute within a collaborative team. Interest in building practical products rather than focusing only on model experimentation. Comfortable working in a fast-moving and research-driven environment. Nice to Have Experience with one or more of the following technologies would be considered an advantage: YOLO GroundingDINO SAM or SAM2 Florence-2 Whisper Qwen2.5-VL LLaVA InternVL CUDA TensorRT ONNX FastAPI (Exceptional fresh graduates may also be considered if they can demonstrate strong technical knowledge through relevant academic work, personal projects, GitHub repositories, Kaggle participation, research, or a technical portfolio.)

Location: Global (Remote) Workplace: Remote Rwazi is a global consumer intelligence platform. Our go-to-market engine still runs on too many manual workflows — prospecting, enrichment, campaign ops, content production, reporting. Your job is to absorb those workflows into AI systems that run themselves. You will not write strategy decks. You will ship working tools, weekly, that remove manual GTM work and make pipeline move faster. WHAT YOU'LL BUILD - Outbound engine: lead sourcing → enrichment → scoring → personalized sequencing, wired into our CRM. Agentic where possible, human-in-the-loop where it matters. - Inbound & lifecycle flows: lead routing, qualification, nurture triggers, activation and re-engagement automations. - Content pipeline: AI-assisted production for outbound copy, landing pages, social, and campaign assets — with QA gates so nothing off-brand ships. - GTM data layer: dashboards and reporting that show pipeline, conversion, and campaign performance without anyone assembling them by hand. - Temporary fixes: when a GTM workflow breaks or a tool gap appears, you build the patch fast rather than waiting on a vendor. FIRST 90 DAYS (HOW YOU'LL BE EVALUATED) - Day 7: first shippable artifact live — a working flow, not a plan. - Day 30: 2–3 GTM automations in production; outbound engine in alpha. - Day 60: measurable scope absorption — which manual GTM workflows are you removing per week? - Day 90: trial decision, based on shipped output and hours-saved/pipeline-moved numbers. YOU - Ship fast with LLM APIs (Claude, GPT) — prompt engineering, agent frameworks, RAG where useful - Strong Python and/or TypeScript; comfortable with scraping, enrichment, and API integrations - Hands-on with the modern GTM stack: CRM (HubSpot/Salesforce-type), enrichment (Clay/Apollo-type), orchestration (n8n/Make/Zapier), email infra - Have built and can demo autonomous or semi-autonomous workflows that ran in production — links or Looms beat resumes - Self-directed. You find the manual workflow, propose the fix, and ship it. Raising a problem without a proposed fix is not how we work. - Available with meaningful US-timezone overlap ENGAGEMENT - Contractor - 25–40 hrs/week - 3-month mutual trial; rate and scope re-evaluated at Day 90 - Reports into Marketing/GTM leadership (not Engineering) TO APPLY 1. Link the best AI-powered GTM or marketing automation you've built. What did it replace, and what number did it move? 2. Which part of a typical outbound flow would you automate first, and how? 3. Your hourly rate and weekly availability (US-overlap hours). Applications without a shipped-work link will not be reviewed.

Location: Cyprus Workplace: hybrid About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We're looking for an AI Engineer to join our AI Platform team, which builds and operates the generative AI pipelines powering our products, many of which involve financial and trading data, terminology, and specifications. You'll join a small high-impact team where you'll have real ownership from day one. You'll work across our broader AI-platform portfolio: prompting and prompt evaluation, agentic systems, MCP tooling, and evaluation pipelines: writing backend Python on top of LLM providers like OpenAI, Anthropic, and xAI. This is an applied engineering role focused on shipping and maintaining production LLM systems. This role is hybrid, based in our Limassol office. Tasks: Design, build, and maintain LLM-powered features and pipelines for our generative AI products, including those handling financial and trading content Develop and improve agentic systems and multi-agent workflows, including integrations using MCP (Model Context Protocol) servers/tooling Write production-grade backend Python services on top of LLM provider APIs (OpenAI, Anthropic, xAI) and/or on-premise LLMs Build and iterate on prompt engineering and prompt-evaluation pipelines, including structured output generation and validation Take prototypes and proofs-of-concept and turn them into reliable, maintainable production services Monitor and manage LLM cost, latency, and reliability trade-offs across pipelines Collaborate closely with a small, senior AI Platform team on architecture, code review, and technical direction. Requirements: Production LLM experience: You've shipped real, live features using OpenAI and/or Anthropic APIs, or with on-premise/open-weight LLMs, not just experimentation or side projects Hands-on experience building multi-agent systems or workflows and working with MCP servers Strong Python & software engineering fundamentals (2–4+ years): REST APIs, SQL, Docker, git, and concurrency, with a demonstrated ability to take projects from prototype to maintainable production service Practical LLM engineering skills: Comfortable working with structured outputs, prompt evaluation, and cost-aware design decisions in real systems English fluency (written and verbal). Nice to Have: Prior experience working in fintech Finance/markets knowledge: tickers, earnings, technical indicators, forex/CFDs Quant background Experience with model fine-tuning/training, RAG, or LLM optimization techniques Track record in Kaggle competitions focused on LLMs or multi-agent frameworks GPU infrastructure experience: provisioning GPU compute or serving open-weight models (e.g., Hugging Face inference) Experience with Kubernetes, Kubeflow, or Airflow Data analysis and statistics experience Experience with cloud platforms (AWS, GCP, etc.) Fluent Russian. We know the combination of production LLM engineering and finance-domain knowledge is rare. If you're a strong AI/LLM engineer without a finance background, we still want to hear from you. What we offer: Hybrid work model in our brand-new office in Limassol. Health insurance and mental health services. 13th salary and 21 vacation days per year. Sick leave without medical certificate: 3 days per quarter. Catered lunches in the office. Tuition reimbursement (kindergartens/schools). Onsite Gym. Corporate events and workshops. Bonuses for special events (e.g., child's birth). Birthday and anniversary gifts. Company-provided laptop. Corporate AI subscriptions (Claude, Gemini, GPT, etc.). Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-JM1

Location: Barcelona, Spain; Madrid, Spain About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for a hands-on Engineering Manager to lead a team building core internal infrastructure and developer-facing systems. This role sits at the intersection of project management, engineering leadership, and platform development. The team (Evaluation Engines / Data processing engines) owns foundational components which are embedded into higher level workflow engines and tools. Examples are formula evaluation, data transformation according to predefined mapping, decision models, etc. The team is technically strong and highly autonomous. We are looking for an Engineering Manager who can operate effectively in this environment: someone with a strong engineering background who understands complex systems, but does not need to be the deepest technical expert in every area. Your role will be to help experienced engineers work effectively together, create clarity across interconnected initiatives, and improve how the team plans, collaborates, and delivers. What You’ll Do Lead a strong engineering team You will manage and develop experienced engineers with significant ownership of their technical domains. The team is mostly Rust engineers, however they also build libraries for several other programming languages: Go, Ruby, Java, Python, and WASM. You will be responsible for regular 1:1s, feedback, performance management, career development, hiring, onboarding, and team health. We expect you to create an environment where engineers can remain highly autonomous while having clear priorities, ownership, and accountability. You will be responsible for team capacity planning and hiring when needed. Build strong product You will be working closely with Product Managers and department VP to define how the products look, what to build and in which order, what new exciting features we can bring to our customers. As this area is highly technical and speaks Computer Science terms at times, Product Managers will greatly rely on your and your team expertise to make decisions. You will be responsible for working with Quality Engineering and Product Security teams to deliver high-quality products. At the same time in this AI era we expect you to embrace new tools to shift quality and security scans left. Drive planning and execution The team owns several interconnected technical areas, often developed across separate repositories and involving dependencies between engineers and projects. You will: Own planning and operational execution across multiple engineering workstreams. Create visibility into priorities, dependencies, timelines, and resource allocation. Help the team turn broad technical direction into an executable roadmap. Identify and remove blockers before they significantly impact delivery. Balance new development, customer commitments, operational work, and technical debt. Define meaningful engineering metrics and use them to identify opportunities for improvement. Keep stakeholders informed about progress, risks, and trade-offs. Plan release and update cycles of the product. Maintain the product, be responsible for defects triaging and mitigation. Stay close to technology This is strictly not a purely people-management role. Technical background and experience is a must. We don't expect you to be a fluent Rust developer, we in fact are not expecting you to know Rust at all. But you should be comfortable participating in technical discussions, reviewing designs and architecture proposals, understanding engineering trade-offs, and challenging assumptions when needed. You should have a wide industry knowledge, and understand the pros and cons of different programming languages and platforms. Depending on your background and interests, you may also review code, contribute to tooling or prototypes, participate in incident investigation, or use automation and AI-assisted development to improve engineering workflows. At the same time, we do not expect the Engineering Manager to make every technical decision. Senior engineers (your team will contain a mix of engineers up to Staff and Architect levels) own significant parts of the technical direction, and a key part of the role is enabling them to do that effectively. What We’re Looking For We are looking for someone with: Significant software engineering experience before or alongside engineering management. Experience managing senior, autonomous engineers. A strong background in platform engineering, developer infrastructure, developer productivity, backend infrastructure, or distributed systems. Experience with CI/CD, release engineering, developer tooling, or internal engineering platforms. Experience owning roadmaps and delivering multi-quarter engineering initiatives. Strong understanding of software development lifecycle and engineering practices. Experience managing technical debt alongside product and business priorities. Ability to understand complex technical discussions without needing to personally own every implementation decision. Strong stakeholder management and cross-functional communication skills. Experience hiring, coaching, and developing engineers. A pragmatic approach to engineering processes: enough structure to make teams effective, without unnecessary bureaucracy. What Makes Someone Successful in This Role You are comfortable joining a team where engineers may understand individual systems more deeply than you do. Instead of trying to become the technical owner of every component, you ask the right questions, understand trade-offs, create clarity, and help engineers make good decisions together. You enjoy finding problems in the engineering system itself: unclear ownership, slow reviews, hidden dependencies, fragmented tooling, competing priorities, or processes that depend too heavily on individuals pushing things forward. You can move between a conversation about architecture or CI pipelines, a 1:1 with an engineer, roadmap prioritization with Product, and a discussion about why delivery is taking longer than expected. You are comfortable aligning your team roadmap with requirements from Product Managers, and from Engineering leadership, which may be different, and working with different stakeholders in general. Most importantly, you combine technical credibility with strong people and execution leadership. Nice to Have Experience with some of the following would be particularly relevant: Golang or Rust; understanding of WASM platform. Basic understanding of formal grammar, AST, compiler frontends. Observability and operational tooling. Open-source development. AI-assisted software development and automated code review. PostgreSQL or database infrastructure. Kubernetes, Docker, Terraform, or cloud infrastructure. Multi-repository development environments. Developer-facing APIs, SDKs, libraries, or integrations. (REQ ID: 2582)

Location: Japan Go-to-Market (GTM) Manager (Japan/Asia) Location: Tokyo, Japan (must be based in Japan) Reports to: Head of Marketing & Growth About Startale Startale Group is a Japan-born global startup in onchain finance (Web3/blockchain), on a mission to build the next civilization by bringing the world onchain. We're vertically integrated by design — the chain (Soneium, our Ethereum L2 with Sony Block Solutions Labs; Strium with SBI), the currency (JPYSC stablecoin), onchain finance infrastructure, and the consumer super-app that ties it together, Startale App. Raised ~¥10B (~$65M) in Series A from Sony, SBI and others Startale App: 210,000 monthly users At WebX (July 2026) we announced Startale OFK (onchain finance infrastructure) and the Visa-enabled Startale Card ~65 people across 20 nationalities; English is our working language The world is moving from paper to online to onchain. We're building the products that make that shift usable for everyone — and Startale App is where real users meet it. About the Role We're hiring a Go-to-Market (GTM) Manager to own how Startale App reaches, converts, and keeps users. This is a product-growth role, not a communications or PR role: you live in the funnel, the experiments, and the metrics. You'll take payments products and features to market, decide who they reach first and what makes them stick, and help create onchain financial products that people use every day. Startale App is early, growing fast, and aimed at millions of users. You'll help build the growth engine from an early stage. Priorities shift with the market and with regulation, and you will often be directly involved in choosing what a good strategy looks like. In your first six months you might: Identify core regions for Startale App to expand in. Plan and run various product launches such as the Startale Card in Japan and other key markets Have a firm understanding of demand and needs of users in core regions, and provide product optimisation feedback to drive onboarding and conversion. Run a campaign tied to a real spending moment, and measure impact against company OKRs. What You'll Do Payments & Card Growth Drive adoption of the Visa-enabled Startale Card: acquisition, activation, first transaction, and repeat usage. Grow stablecoin payments and on- and off-ramp usage, and treat conversion at each step as a number you own. Build campaigns around real spending moments, including yen-dollar settlements. Bring proven playbooks from crypto card programs and exchange growth teams, and adapt them to Japan. Growth Marketing Run acquisition, activation, engagement, and retention across organic, community, and paid channels. Partner with Product to sharpen onboarding and the end-to-end user journey. Find the leverage points across the lifecycle and push conversion up continuously. Design and run experiments and A/B tests, and let the results decide. Product Marketing Turn technical product updates into content users understand and act on — landing pages, blog, email, social, in-app, and announcement copy. Run competitive research and user insights to keep positioning sharp. Analytics & Experimentation Measure launch and campaign performance against product growth metrics and onchain metrics, not vanity numbers. Add payments to the scorecard: card activation, transaction frequency, and on-ramp conversion sit next to user growth. Regulatory-Aware Delivery (Japan) Stay current on crypto and financial-product regulation in Japan, and engage directly with the regulatory/compliance side. Partner with Product to translate those requirements into go-to-market, messaging, and campaigns that can actually ship in Japan. Find the compliant, Japan-viable way to deliver each launch — so growth keeps moving without hitting regulatory friction late. Cross-functional Collaboration Work day-to-day with Product Managers, Designers, and Community to ship launches that land. Keep messaging and experience consistent across the product and every channel. Must-Have 4–7 years in Product Marketing, Growth Marketing, or Digital Marketing for a digital product (ideally a consumer fintech, payments, or crypto app). Native-level Japanese and business-level English (English is the internal language). You've launched digital products or features end-to-end — plan through execution — and can point to what the numbers did. Strong command of GTM strategy and product positioning. Hands-on with multi-channel growth campaigns (organic, community, paid). Analytical by default: you measure campaign performance and user behavior and change course on the data. Sharp writer and communicator; comfortable running several projects at pace across teams. Nice-to-Have Consumer tech, fintech, SaaS, gaming, or Web3. Mobile app marketing and product growth. Product analytics tools (Mixpanel, Amplitude, Google Analytics). Lifecycle marketing / CRM / user-engagement campaigns. Experimentation and A/B testing frameworks. Card program marketing: activation and usage campaigns, or co-marketing with a card scheme. Experience marketing on- and off-ramps, stablecoin payments, or exchange campaigns in Japan and Asia (fintech or crypto). What Winning Looks Like You own monthly active users, card activations, and payments usage, and you grow all three month over month with repeatable acquisition strategies in identified core regions. You don't wait for a brief; you find the next experiment, ship it, read the result, and run the next one. You care that the product is genuinely good, and you make more people feel it. Compensation & Benefits Competitive salary, plus stock options (depending on the evaluation). Take discretionary leave when you need it. Flexible, remote-friendly working (Tokyo hybrid base). Annual global workation (past: Croatia, Turkey, Dubai, Korea, and more). Premium tooling and real budget for AI — we don't make you fight your setup. Why Join Own the go-to-market for a Visa-enabled card and stablecoin payments at the moment they launch, with the metrics and the mandate to match. Work alongside world-class engineers, designers, and product leaders — a small, high-ownership team across 20 nationalities. Own meaningful initiatives with direct, measurable user impact. Grow inside one of the fastest-moving industries in technology, backed by Sony and SBI.

Location: Baku Workplace: onsite ABOUT US   Xsolla is a global video game commerce company that provides a comprehensive suite of tools and services for game developers and publishers - including payments, distribution, game stores, launcher solutions, and partner network services. Our platform processes transactions across 200+ geographies, supporting thousands of games and millions of players worldwide. Quality is not optional - it is foundational to every product we ship. ROLE OVERVIEW The Director of QA is a senior technical leadership role responsible for owning and scaling Xsolla's quality engineering function across multiple product lines, teams, and time zones. You will define and drive the strategic vision for quality assurance - from test automation architecture and CI/CD integration to AI-assisted testing practices and performance engineering. You will lead a distributed organization of 30+ QA engineers and leads as part of a broader QA organization of 75+ professionals, ensuring predictable, high-quality releases across every product Xsolla delivers. This is not a management-only position. You must be deeply technical - capable of reviewing automation code, architecting test frameworks, debugging CI/CD pipelines, and evaluating AI-driven testing approaches hands-on. Key Responsibilities Strategic Leadership & Ownership Define and execute the QA strategy across all Xsolla products, aligning quality objectives with business goals and product roadmaps. Own QA deliverables end-to-end - from test planning through release sign-off - and be accountable for outcomes, not just activities. Establish and enforce quality gates, defect governance policies, and release readiness criteria across all product teams. Drive organizational maturity: evolve the QA function from reactive testing to proactive quality engineering embedded in every stage of the SDLC . Represent QA at the executive level - articulate quality risks, tradeoffs, and resource needs to VP/C-level stakeholders with clarity and data. Technical Excellence Architect and oversee enterprise-grade test automation frameworks spanning UI (Playwright), API, database validation (SQL), and performance testing (K6). Define and maintain standards for test code quality - including code reviews, PR contributions, reusable libraries, and modular test design. Deep understanding of Git workflows - branching strategies, merge request reviews, repository hygiene, and code versioning best practices across multiple repositories. Expert-level knowledge of CI/CD pipelines - design, optimize, and troubleshoot automated build, test, and deployment pipelines (GitHub Actions, GitLab CI, Jenkins, or similar). Ensure all automation is fully integrated into CI/CD pipelines, with clear pass/fail signals, automated regression gates, and performance benchmarks at every release stage. Drive adoption of infrastructure-as-code practices for test environments - containerized test execution, ephemeral environments, and environment parity between staging and production. Evaluate, select, and implement QA tooling - including test management platforms (Qase), observability tools, and defect tracking integrations. AI Integration & Innovation Proven track record of using AI in day-to-day QA activities - not aspirational, but demonstrated. You have used AI tools to generate test cases, write automation code, analyze test results, identify flaky tests, or accelerate debugging. Champion and operationalize AI-assisted quality engineering across the organization - specifically using Claude AI for code generation, test design, automation scripting, and documentation. Define governance frameworks for AI-generated test artifacts - validation, review, and sign-off processes to ensure AI outputs meet quality standards. Stay current with AI/ML advancements relevant to testing - intelligent test selection, predictive defect analysis, autonomous test generation, and self-healing automation. Establish metrics to measure the impact of AI adoption on QA velocity, coverage, and defect detection rates. Team Leadership & People Development Lead, mentor, and develop a distributed team of 30+ QA professionals - including QA Leads, Senior QA Engineers, and QA Engineers - across multiple time zones (Americas, Europe, Asia-Pacific). Build a high-performance culture rooted in ownership, technical excellence, continuous learning, and psychological safety. Conduct regular 1:1s, career development conversations, and performance reviews. Identify and grow future QA leaders. Design and implement onboarding programs, skill development paths, and technical training curricula - including AI literacy for all QA team members. Manage resource allocation and capacity planning across multiple concurrent projects, ensuring predictable and sustainable QA delivery. Navigate cross-cultural team dynamics with sensitivity and effectiveness - a truly global team requires a global leadership mindset. Process Rigor & Quality Governance Enforce rigorous QA processes across the organization:  • Test case management : Create, maintain, and execute comprehensive test cases in Qase with full traceability (pass, fail, blocked statuses). Bug documentation : Ensure all staging bugs are filed with detailed reproduction steps, expected vs. actual behavior, environment details, screenshots/videos, and severity classification - following established training standards. Automation framework documentation : Maintain clear, up-to-date documentation for all automation frameworks, ensuring any engineer can onboard and contribute. QA Score : Drive iterative improvements in QA Score metrics - tracking automation coverage, defect escape rate, test execution velocity, and regression stability. Define and track QA KPIs and OKRs - present quality dashboards and trend analysis to leadership regularly. Conduct root cause analysis on production escapes and implement systemic corrective actions. Cross-Functional Collaboration Partner closely with Engineering, Product, DevOps, and Release Management to embed quality practices into every phase of the development lifecycle. Work effectively in Agile/Scrum environments - participate in and drive sprint planning, retrospectives, daily stand-ups, and release ceremonies. Act as the primary QA stakeholder for cross-functional initiatives - environment strategy, deployment automation, incident response, and post-mortem processes. Build strong relationships with engineering leadership to ensure QA is not a bottleneck but an accelerator. Common Expectations Across All QA Roles Must be technical and able to write code for testing and automation. Use Claude AI to assist in code creation, automation, and test design. Follow QA processes rigorously: create and execute robust test cases in Qase , maintain clear documentation in automation frameworks, ensure traceability of executed test cases with statuses (pass, fail, blocked), and file Staging Bugs with detailed documentation following training standards. Contribute to iterative improvements in QA Score and testing processes. Strong communication and collaboration skills, analytical mindset, and commitment to continuous learning. Ability to work effectively in Agile/Scrum environments, participating in sprint planning, retrospectives, and daily stand-ups. Required Qualifications 15+ years of experience in QA/Quality Engineering , with at least 6+ years in Senior Manager or Director-level roles . Proven experience leading teams of 30+ people distributed across multiple time zones and cultural contexts. Hands-on technical proficiency - you can write and review test automation code, not just manage people who do. Proficiency in one or more: Python, JavaScript/TypeScript, Java. Deep expertise in test automation frameworks : Playwright, Selenium, Cypress, or equivalent for UI; REST/GraphQL API testing tools; database validation via SQL. Performance testing experience : K6, JMeter, Gatling, or Locust - designing, executing, and analyzing load/stress/soak tests. Expert knowledge of Git : branching strategies (GitFlow, trunk-based), pull request workflows, code review practices, repository management across multiple repos. Expert knowledge of CI/CD : designing and maintaining pipelines (GitHub Actions, GitLab CI, Jenkins, CircleCI), integrating automated tests into build/deploy workflows, debugging pipeline failures. Demonstrated use of AI tools in professional QA work - Claude, ChatGPT, Copilot, or similar - for test generation, automation coding, defect analysis, or process optimization. Provide specific examples. Strong understanding of Agile/Scrum methodologies and experience operating within and across Agile teams. Experience with test management platforms (Qase, TestRail, Zephyr, or similar). Excellent communication skills - ability to present complex technical quality topics to non-technical stakeholders, write clear documentation, and influence without authority. Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience). Preferred Qualifications Experience in the video game, fintech, or e-commerce/payments industry - understanding the unique quality challenges of high-throughput transaction systems. Experience with cloud-native architectures (GCP, AWS, Azure) and testing strategies for microservices, event-driven systems, and distributed architectures. Familiarity with containerization and orchestration (Docker, Kubernetes) for test environment management. Experience building or managing unified test environments - non-production environment strategies that enable safe, deterministic, and scalable validation. Knowledge of security testing fundamentals ( OWASP , penetration testing, vulnerability scanning). Experience with data pipeline testing and data quality validation. Background in establishing QA Centers of Excellence or transforming QA organizations from manual-heavy to automation-first. What Success Looks Like (First 12 Months) 90 days : Complete assessment of current QA processes, tooling, team capabilities, and automation coverage. Establish relationships with all QA leads and key engineering stakeholders. Identify top 3 strategic gaps. 180 days : Deliver a QA strategy roadmap aligned with product and engineering priorities. Implement measurable improvements in automation coverage and CI/CD test integration. Launch AI-assisted testing pilot across at least 2 product teams. 365 days : Achieve measurable reduction in production defect escape rate. Demonstrate >80% automation coverage on critical regression paths. AI-assisted testing practices adopted across all QA teams. QA Score trending consistently upward. Team engagement and retention metrics at or above company benchmarks. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Remote, Canada; Remote, US GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure. This is a single application for Site Reliability Engineering opportunities across Infrastructure Platforms. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams. We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working. Please note: This position is open to candidates based in the United States and Canada only. Candidates based in the United Kingdom can apply to this posting: Site Reliability Engineer, Infrastructure Platforms — UK (Intermediate to Senior Staff) How our SRE hiring works Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team. Recruiter Screen: A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction. Core Technical: The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering system architecture and incident review. Hiring Manager Interview: A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab. Peer Technical: Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on. Skip-Level Interview: A conversation with a senior leader on values alignment, and how you'll work across teams. After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time. We’ll calibrate your level throughout the interview process based on the scope and impact of your experience. Intermediate: You independently deliver meaningful reliability improvements within a defined area. Senior: You own complex reliability work end to end and raise the effectiveness of your team. Staff: You shape reliability across multiple teams, solving systemic problems and creating approaches others can reuse. Senior Staff: You set technical direction across a broader Infrastructure area and influence reliability strategy at organizational scale. What you'll do Keep user-facing services and production systems reliable, scalable, and efficient Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages Take part in incident response and post-incident reviews, turning learnings into changes in automation and process Document runbooks, architecture decisions, and reviews so your findings become repeatable practices Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Experience keeping production systems reliable, combining an operations mindset with real software engineering practice Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level Hands-on experience with at least one major cloud provider (GCP or AWS) Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work Alignment with GitLab's values and a commitment to working in accordance with them About the team Infrastructure Platforms is responsible for the availability, reliability, performance, and scalability of GitLab’s user-facing services, most notably GitLab.com . The organization spans teams across Production Engineering , GitLab Dedicated , GitLab Delivery , and Developer Experience , covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and our single-tenant Dedicated offering. We are a globally distributed, remote-first organization that works asynchronously, favors automation over toil, and uses monitoring, metrics, and clear ownership to continuously improve the reliability of GitLab at scale. For more on how we work, see the Infrastructure Handbook Page . The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400 — $314,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Dhahran, Saudi Arabia ERAM Talent is seeking an experienced Research & Development (R&D) Engineer – Beverages . The successful candidate will be responsible for developing innovative beverage formulations, improving existing products, conducting pilot trials, and supporting factory-scale production. This role requires strong expertise in beverage formulation, sugar reduction technologies, and functional ingredients. Key Responsibilities Develop and formulate new beverage and liquid products based on market trends and customer requirements. Improve existing beverage formulations to enhance taste, quality, nutritional value, and production efficiency. Lead sugar reduction initiatives using alternative sweeteners while maintaining product taste, texture, and stability. Develop formulations incorporating functional ingredients such as vitamins, minerals, proteins, and fibers. Conduct laboratory trials, bench-top formulations, and pilot-scale testing. Lead factory scale-up activities and support the successful transition from laboratory development to commercial production. Evaluate thermal processing methods, including pasteurization, to ensure product quality and ingredient stability. Select and evaluate raw materials and identify suitable alternatives when required. Provide technical support during new product launches and production trials. Train production teams on processing requirements for new formulations. Troubleshoot manufacturing issues such as sedimentation, phase separation, flavor degradation, and color changes. Work closely with Quality Assurance to ensure compliance with food safety and regulatory standards. Conduct shelf-life studies, stability testing, and maintain complete technical documentation. Requirements Bachelor's degree in Food Technology, Food Science, Chemical Engineering, Biotechnology, or a related discipline. 5+ years of hands-on R&D experience in the Beverage or Liquid Food Manufacturing industry. Proven experience in beverage formulation and product development. Strong knowledge of functional ingredients and their stability in liquid applications. Demonstrated experience in sugar reduction projects and alternative sweeteners. Experience with pilot plant trials and factory-scale production. Sound understanding of pasteurization, beverage processing, and food safety standards. Strong analytical, troubleshooting, and problem-solving skills. Excellent documentation and communication abilities. Preferred Experience Experience in juice, flavored beverages, dairy beverages, functional drinks, or similar liquid food products. Exposure to cost optimization and product reformulation projects. Familiarity with international food safety and quality management systems.

Location: Al Hofuf, Saudi Arabia ERAM Talent is seeking for an experienced Microbiologist . The successful candidate will be responsible for conducting microbiological testing on raw materials, water, production environments, and finished products to ensure compliance with food safety and quality standards. The role requires expertise in detecting microbial contamination, maintaining laboratory quality systems, and supporting production teams with microbiological investigations. Key Responsibilities Perform microbiological analysis on raw materials, processing water, environmental samples, and finished beverage or powder products. Detect and identify spoilage microorganisms, including yeasts, molds, bacteria, and foodborne pathogens. Conduct routine environmental monitoring through surface swabs, air sampling, and sanitation verification. Evaluate the effectiveness of cleaning and sanitation programs, including Clean-In-Place (CIP) systems. Isolate, identify, and quantify microbial contaminants using standard microbiological techniques. Investigate contamination sources and support root cause analysis for microbiological deviations. Maintain accurate laboratory records, microbiological reports, and Certificates of Analysis (COAs). Ensure compliance with Good Laboratory Practices (GLP), biosafety procedures, and laboratory quality standards. Monitor and calibrate laboratory equipment, including incubators, autoclaves, and other microbiological instruments. Perform quality control checks on culture media and laboratory reagents. Collaborate with QA/QC and Production teams to investigate product spoilage, contamination incidents, and out-of-specification (OOS) results. Report microbiological deviations promptly and support product hold and corrective action procedures. Requirements Bachelor's degree in Microbiology, Food Microbiology, Biotechnology, Food Science , or a related field. Minimum 3 years of experience as a Microbiologist within the Food & Beverage Manufacturing industry . Hands-on experience in microbiological testing of beverages, food products, raw materials, and processing water. Strong knowledge of microbiological analysis techniques, pathogen detection, and environmental monitoring. Familiarity with Good Laboratory Practices (GLP), GMP, HACCP, ISO 22000, and food safety regulations. Experience using laboratory equipment such as incubators, autoclaves, microscopes, and microbiological testing instruments. Strong analytical, documentation, and problem-solving skills. Ability to investigate contamination events and support corrective and preventive actions (CAPA). Preferred Experience Experience in beverage, juice, dairy, or powdered food manufacturing. Knowledge of Clean-In-Place (CIP) validation and environmental hygiene monitoring. Familiarity with microbiological Certificates of Analysis (COAs) and Out-of-Specification (OOS) investigations. Exposure to shelf-life studies and food safety management systems.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Safeguards team is seeking a Red Team Engineer to help ensure the safety of our deployed AI systems and products. In this role, you'll take an adversarial approach to uncover vulnerabilities across our product ecosystem before they can be exploited by malicious actors. Your work will span from technical infrastructure vulnerabilities on our products to emergent risks from advanced AI capabilities. While you'll bring best practices from traditional security approaches, the focus is on broader safety implications and novel abuse unique to advanced AI systems and associated products. You'll investigate the full spectrum of potential abuse — from coordinated account manipulation and payment fraud to novel exploitation of product features — and simulate sophisticated threat actors who chain multiple attack vectors to achieve their objectives. Key responsibilities Conduct comprehensive adversarial testing across Anthropic's product surfaces, developing creative attack scenarios that combine multiple exploitation techniques Research and implement novel testing approaches for emerging capabilities, including agent systems, tool use, and new interaction paradigms Design and execute "full kill chain" attacks that emulate real-world threat actors attempting to achieve specific malicious objectives Build and maintain systematic testing methodologies that evaluate every aspect of our systems Develop automated testing frameworks to enable continuous assessment at scale Collaborate with Product, Engineering, and Policy teams to translate findings into concrete improvements Help establish metrics for measuring detection effectiveness of novel abuse Minimum qualifications Experience in penetration testing, red teaming, or application security Experience in model jailbreaking and testing large-scale agentic workflows for non-obvious prompt injection vectors Strong technical skills in web application security, including hands-on expertise with security testing tools (e.g., Burp Suite, Metasploit, custom scripting frameworks) Experience building custom automation, including LLM-specific testing frameworks A track record of discovering novel attack vectors and chaining vulnerabilities in creative ways A public body of work such as CVEs, blog posts, or disclosed bug bounty reports Strong written and verbal communication skills, with the ability to explain technical concepts to varied audiences Preferred qualifications Experience with AI/ML security or adversarial machine learning Understanding of AI safety considerations beyond traditional security, including modern guardrails against jailbreaks Experience testing API security and rate-limiting systems Background in testing business logic vulnerabilities and authorization bypass techniques Background in anti-fraud, trust & safety, or abuse prevention systems Familiarity with distributed systems and infrastructure security Familiarity with abuse detection mechanisms and the ability to engineer novel bypasses Adaptability to understand and build engagements around emerging threats outside your direct area of expertise The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Paris; London Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As an AI Scientist, you will push the boundaries of AI by developing and scaling cutting-edge models. This role exists to advance Mistral’s mission of democratizing frontier intelligence, enabling businesses and consumers to benefit from open, high-impact AI systems. You will collaborate with a global, cross-functional team to design, build, and deploy models that solve real-world problems across reasoning, code, and multimodal applications. Your work will directly shape how AI integrates into daily life and enterprise operations. WHAT YOU WILL DO - Research and develop novel methods to advance the capabilities of LLMs. - Design and implement tooling and infrastructure for training, evaluating, and analysing AI models at scale. - Collaborate with scientists, engineers, and product teams to ship AI systems with tangible impact. - Explore and innovate across use cases such as reasoning, code generation, and agent-based systems. - Work with multimodal data, including text, image, and speech, to expand model capabilities. - Optimise distributed systems to improve the efficiency and scalability of model training. - Contribute to the open-source community by releasing frontier models for public use. WHAT WE'RE LOOKING FOR - A track record of contributing to relevant scientific domains, such as publications or open-source projects. - Hands-on experience with AI frameworks like PyTorch or JAX, or distributed systems such as Ray or Kubernetes. - Proficiency in at least one programming language, such as Python, Rust, Go, or Java. - Ability to design complex software systems and transition them into production environments. - Experience with training large transformer models in a distributed setting. - Familiarity with the full MLOps stack, including fine-tuning, evaluation, and deployment. - A self-starter mindset with the autonomy to drive projects forward and collaborate effectively in a team. - Strong engineering competence, with a focus on building scalable and reliable systems. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Columbus, Ohio Workplace: OnSite About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: Do you have a passion for maternal health, obstetrics, or pediatric nursing — and a gift for teaching? Stepful is seeking a skilled RN and nursing educator to join our practical nursing program as an adjunct Skills Lab Instructor, specializing in OB, pediatrics, and maternal health. Stepful operates a Board of Nursing–approved Practical Nursing program https://www.stepful.com/for-employers/pn on a mission to make nursing careers accessible to working adults who wouldn’t otherwise have a path in. Our students are motivated and hardworking — and they need an experienced educator who can bring OB and pediatric nursing to life in a hands-on simulation environment. As a Skills Lab Instructor, you’ll guide practical nursing students through immersive, hands-on learning experiences at our simulation lab in Worthington, Ohio — helping them build the confidence and competency they need to succeed in clinical practice and on the NCLEX. Schedule & Logistics: Skills lab sessions take place on Fridays, 8am–4pm or 9am–5pm, aligned to program rotation schedules. Occasionally, sessions extend into immersion weekends (Friday–Sunday) depending on the student cohort — candidates with weekend availability are especially encouraged to apply. This is a 1099 contract role, with hours varying based on the number of courses taught — making it a great fit for RNs looking for flexible, meaningful contract teaching work alongside their current practice. For instructors outside the Columbus/Worthington area, travel, lodging, and per diem support may be provided. What you’ll do: - Lead and facilitate in-person skills lab sessions at Stepful’s simulation lab in Worthington, Ohio, guiding practical nursing students through hands-on OB, pediatric, and maternal health competencies - Deliver curriculum content across simulation-based learning experiences, providing real-time instruction, demonstration, and feedback - Serve as a subject matter expert in OB, pediatric, and maternal health nursing — bringing your clinical experience into the classroom to prepare students for real-world practice - Evaluate student performance during skills lab sessions and provide constructive, timely feedback to support their progress toward licensure - Foster a supportive, inclusive learning environment where students feel confident building and practicing hands-on nursing skills What you’ll bring: - 2+ years of experience as faculty in an RN or LPN education program - Specialty clinical experience in pediatrics, obstetrics, and/or maternal health - 2+ years of professional experience as a Registered Nurse, with 5+ years of varied nursing experience across clinical practice, nursing education, and/or administration - Bachelor’s degree in Nursing (BSN) - Active, unencumbered Ohio RN license - Ability to collaborate effectively with faculty, staff, students, and external partners - Availability to be in-person with students on Fridays. If you have availability Friday through Sunday, that's a plus! Interview Process: - Intro Call with Talent Team - Case Study Assignment - Final Interview The hourly pay rate for this opportunity is $50.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: Palo Alto; New York; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   Mistral AI is seeking a Applied AI Engineer to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges.   The Applied AI Engineer will be an integral part of our Applied AI Engineering team, which is dedicated to driving the successful deployment of Mistral AI products. They will work hand-in-hand with customers from the pre-sale stage to post-implementation, ensuring our solutions meet and exceed client expectations.    In this role, you’ll manage daily customer relations involving multiple stakeholders (CEO/CTO, data scientists, and software engineers) and function as a key resource in externalising our research in production settings.   What You Will Do   • You’ll be responsible for onboarding customers on our products and APIs, providing guidance on prompting, evaluation, and fine-tuning, and ensuring the best production integration with back-end and front-end interfaces.  • You’ll work on state-of-the-art GenAI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation.  • You’ll individually help deploy into production use cases with a considerable business impact across various industries.  • You’ll work in collaboration with our researchers, other AI engineers, product engineers on our most complex customer projects involving complex fine-tuning, state-of-the-art LLM applications, and contributing to our open source codebases for tasks such as inference and fine-tuning. • You’ll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. You will provide technical guidance on our products and explain Mistral technologies to various stakeholders.  • Your collaboration with our product and science team to improve continuously our product and model capabilities based on customers’ feedback     What We're Looking For   • You are fluent in English • You hold a PhD / master in AI / data science. • You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products • You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases • You have deep understanding of concepts and algorithms underlying machine learning and LLMs • You're experienced with building and deploying LLMs or NLP applications • You have proven experience in AI or machine learning product implementation with APIs, back-end and front-end interfaces. • You have strong technical coding skills in Python • You have experience with deep learning with Pytorch • You have experience with agents framework such as Langchain, vector DBs • You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences   Ideally you have:   • Contributed to open-source projects in particular in the space of LLMs • Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect or Technical Product Manager     WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Palo Alto ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking a talented IT Specialist  to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes. You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes, and help keep our technology environment secure, efficient, and scalable. If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence.   📍 Location: Palo Alto    What You Will Do   USER SUPPORT AND ISSUE RESOLUTION - Provide high-quality technical assistance through email, messaging tools, and in-person interactions (onsite in Palo Alto/San Francisco). - Investigate and resolve hardware and software issues across operating systems, applications, and devices while keeping users informed at every step. - Log incidents in our ticketing system, ensure timely follow-ups, and deliver an exceptional support experience. - Deliver physical IT onboarding sessions EQUIPMENT SETUP AND TECHNOLOGY OPERATIONS - Install, configure, and update computers along with IT and videoconferencing equipment. - Manage shipments and returns of devices locally and internationally, maintaining accurate stock and inventory records. - Ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized. - Support office openings, moves, and expansions (e.g., San Francisco, New York, Singapore). ACCOUNT AND LICENSE MANAGEMENT - Oversee user accounts and application licenses with precision. - Ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users. TRAINING AND CONTINUOUS IMPROVEMENT - Train and guide users on applications, hardware, and best practices. - Evaluate business needs, propose improvements to IT processes, and contribute to building a smoother and more scalable internal technology ecosystem.   What We're Looking For   - A degree in Computer Science or a related IT field. - Strong written and verbal communication. - Hands-on experience with Google Workspace administration. - Strong troubleshooting skills on both macOS and Windows environments. - Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting. - Familiarity with videoconferencing equipment and associated services. - Ability to lift and handle standard IT equipment such as monitors and network devices. - Proven experience in a similar support role within a fast-paced, global organization - Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding.   Bonus Points:  - Experience with MDM solutions such as Kandji or Jamf. - Interest or experience in automation tools such as Zapier or n8n. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Ciudad de México, Mexico Workplace: on-site The Communications Manager is responsible for bringing the NovaFin brand to life across all owned and earned channels. This role ensures that the company's brand, voice, and messaging are executed consistently and effectively throughout the customer journey, from initial awareness through customer advocacy. Working closely with senior leadership and future brand leadership, the Communications Manager will oversee content creation, social media, public relations, creative production, and brand governance. This is a highly execution-focused role responsible for turning brand strategy into high-quality, market-facing communications that strengthen customer trust, engagement, and brand recognition. Brand Execution & Governance Ensure consistent application of NovaFin's brand identity, voice, tone, and messaging across all customer-facing communications. Maintain and update brand guidelines and communication standards. Serve as the primary guardian of brand consistency across marketing, customer communications, product messaging, and sales support materials. Review and provide guidance on materials developed by internal teams and external partners to ensure alignment with brand standards. Content & Owned Channels Own and manage NovaFin's organic social media presence, including content planning, copy development, publishing, and community engagement. Oversee the company's blog, content hub, and other owned communication channels. Develop content that supports brand awareness, customer education, trust-building, and engagement. Maintain a consistent content calendar and publishing cadence across channels. Public Relations & External Communications Develop and manage media relations and external communication initiatives. Prepare press releases, media kits, corporate announcements, and executive communications. Coordinate spokesperson preparation and support media opportunities. Monitor media coverage and ensure brand messaging is accurately represented. Creative Production Management Develop creative briefs and manage the production of marketing and communication assets. Coordinate internal designers, agencies, freelancers, and production partners to ensure projects are delivered on time and on brand. Review and approve creative output to ensure quality and consistency. Vendor & Agency Management Manage relationships with creative agencies, freelancers, public relations firms, and external production vendors. Oversee project timelines, budgets, deliverables, and quality standards. Evaluate vendor performance and identify opportunities for improvement. Community Engagement & Brand Advocacy Manage community interactions across owned social platforms. Monitor customer feedback and identify opportunities to strengthen brand perception. Support initiatives that encourage customer advocacy and positive brand engagement. Reporting & Performance Monitoring Track and report on content, social media, public relations, and brand engagement performance. Monitor brand sentiment, media coverage, engagement metrics, and share of voice. Provide recommendations to improve communication effectiveness and audience engagement. Qualifications Bachelor's degree in Communications, Marketing, Public Relations, Journalism, Business Administration, or a related field. 5–8 years of experience in communications, content marketing, public relations, social media management, or brand communications. Experience managing agencies, freelancers, and creative production workflows. Experience within fintech, financial services, consumer lending, or technology environments is preferred. Strong understanding of content development, public relations, social media management, and brand governance. Knowledge & Skills Exceptional written and verbal communication skills in English and Spanish. Strong editorial judgment and storytelling capabilities. Experience developing and managing content calendars and communication plans. Strong project management and organizational skills. Ability to manage multiple stakeholders and competing priorities. Experience coordinating creative production across internal and external resources. Strong attention to detail and commitment to brand consistency. Ability to thrive in a fast-paced, high-growth environment.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.