Location: Tallinn
Workplace: OnSite
Restream is looking for a Frontend Engineer to join us to solve complex challenges and build world-class products. In this role, you will build new features, develop the user interface of our product, and improve the reliability of our systems as we scale.
You will collaborate with a team of Engineers to drive processes and enhance user-facing features. You understand the importance of simplicity and reliability, and you calculate the impact of every decision on each. We believe in small teams where each member contributes significant value.
What You'll Do
- Craft beautiful interfaces and interactions in Restream web services
- Design and implement the UI and business logic necessary to support new and existing features
- Partner with a product designer to build great and user-friendly UI/UX
- Give and receive code review feedback with the team
- Maintain a pulse on emerging technologies and discover hidden opportunities in our environment
What We Look For
- A scrappy, entrepreneurial attitude that gets high-quality projects done quickly
- Strong design sensibility, attention to detail, and strive for an excellent user experience
- Solid knowledge of JavaScript, TypeScript, and newer specifications of ECMAScript (Experience with other programming languages is a plus)
- Expert in React and its major state management systems
- Experience with CSS preprocessors like LESS or SASS
- Basic backend skills: Node.JS http://node.js/, building REST APIs, working with relational or NoSQL databases
- Comfortable working with TypeScript, MobX, AWS, Linux, Docker, Kubernetes, continuous deployment workflow
- Strong written and verbal communication skills
- Self-directed, analytical, and work well in a team environment
Back in 2015, Restream http://restream.io/ was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 11 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact in people's lives.
What We Offer
- A startup environment and a flat company structure
- Work closely with founders and team to build and grow the product
- Opportunity to make an impact on the evolution of the product
- Ability to create something that influences people's lives
- Equity packages for you to truly be a part of the Restream journey
- The tech you need to get your job done
Location: London
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are looking for a highly motivated and dynamic Commodities Macro Analyst to join our team to support one of our PM's. You will be a key member of the Trading team and highly involved in the analytics and research to support decision making. Ideal for someone seeking a long term career that allows them to develop, grow and challenge themselves.
Commodities Macro Analyst
Focus:
Macro Volatility and Commodity Fundamentals
Ideal Candidate:
Versatile, ambitious team player with strong analytical/technical skills, seeking a long-term career. Open to candidates outside of commodities who are keen to learn.
Key Responsibilities
Analysis & Research
Top-Down Macro:
Analyze global macroeconomic cycles, central bank policy, interest rates, and inflation to identify volatility drivers.
Bottom-Up Fundamentals:
Build and maintain supply/demand balance sheets and flow-of-funds models for core commodities
Credit/Micro:
Conduct financial and credit health analysis of key producers and consumers (balance sheets, capex).
Development & Tool Building
Desk Infrastructure:
Actively participate in the development, testing, and deployment of proprietary analytical tools, models, and dashboards.
Coding:
Use Python to build and enhance tools for research, backtesting, and production reporting.
Data Management:
Design and maintain data pipelines (including SQL) for clean, reliable data feeds.
Risk Support
Trade Support:
Assist in generating, researching, and stress-testing trade ideas, executing trades
Risk Management:
Perform daily portfolio risk monitoring, attribution, and P&L analysis.
Key Skills & Experience
Minimum 3 years of relevant work experience, ideally at a leading Proprietary Trading Firm, Hedge Fund, Investment Bank or Trading Venue.
Strong knowledge of financial products and active interest in the Commodities and Macro space.
Exceptional analytics and problem-solving skills.
Experience managing data and building tools in Python.
Excellent verbal, written and presentation skills.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-JW1
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are looking for Software Engineers to join our team. This is a specialized, high-impact role sitting at the intersection of high-performance computing (HPC) and Large Language Model (LLM) engineering. You will not just be building the automated "speedometer and diagnostic" suite for our next-generation AI infrastructure; you will be defining the roadmap, driving key technical decisions, and taking full ownership of the future of this work.
RESPONSIBILITIES
- Benchmarking: Evaluate, run and automate standard LLM quality benchmarks (GSM8K, MMLU) alongside custom performance suites for specific workloads (e.g., long-context window, KV cache reuse, disaggregated serving).
- DevEx Improvement: Develop and maintain internal GPU-enabled development environments (similar to GitHub Codespaces). You will ensure the team has seamless, high-performance "dev machines" optimized for model experimentation.
- Tool Development: Build and contribute to open-source tools such as InferenceMAX and genai-bench to automate model evaluation, benchmarking and analysis.
- System Profiling: Use profilers like PyTorch Profiler, NVIDIA Nsight Systems and py-spy to collect performance profiles, identify bottlenecks, and debug the compute/networking stack.
- Monitoring & Observability: Develop real-time dashboards and alerts to monitor system health, model startup times, and runtime performance.
- Continuous Integration: Automate performance testing via CI/CD pipelines to catch regressions and build release workflow automation for the model runtimes stack.
- Optimization Automation: Build tools to find the "Pareto frontier"—identifying the absolute best configuration (latency vs. cost vs. quality) for a given model and workload.
REQUIREMENTS
This is a mid-senior, high leverage role. We care about your technical depth, strong communication skills to drive cross-team efforts, ability to navigate vague requirements and mentor other engineers. We want to talk to you if you have:
- A Love for Systems & Hardware: You aren’t just interested in the AI; you want to understand GPU memory subsystems, InfiniBand, and how data moves across a cluster.
- An Automation Mindset: You believe that if a task has to be done twice, it should be scripted. You have a passion for stress-testing and fuzzy testing to find the "breaking point" of a system.
- Mathematical Curiosity: A desire to understand the underlying math of Transformers and how it translates into FLOPs and memory requirements.
- Technical Toolkit: Familiarity with Python, and an eagerness to master the NVIDIA software stack. C++ familiarity is good to have.
WHY THIS ROLE
- Direct Impact: Your tools will be the gatekeeper for what defines "good" performance for our customers.
- Deep Learning (Literally): You will gain world-class expertise in GPU orchestration and LLM inference that few engineers in the industry possess.
- High Ownership: As the lead of a small team, you will have the autonomy to build tools from scratch and contribute to open-source projects.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Yerevan, Armenia
Description
Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Now we welcome
Middle Manual QA Engineer
to join our impactful, fast-growing team. The ideal candidate will join the mission of improving a world-class iGaming platform and be responsible for testing applications of various types and user segments, monitoring the procedures, implementing the quality standards.
Responsibilities
Review documentation and analyze requirements
Create detailed, comprehensive and well-structured test plans and test cases
Review, validate requirements and technical specifications in order to ensure timely, relevant and meaningful feedback
Report and document technical issues, report bugs and errors to development teams
Conduct post-release/ post-implementation testing
Stay up-to-date with new testing tools and test strategies
Effectively collaborate with team members to achieve the best results
Requirements
University degree in Computer Science, Engineering or in a related field
At least 4 years of working experience as a Quality Assurance engineer
Experience with Postman and Swagger,
JMeter
Good knowledge of SQL for database testing, data validation, and troubleshooting
Thorough understanding of QA methodologies and best practices, as well as Web Application architecture
Ability to document and troubleshoot errors
Deep understanding of the software development lifecycle
Self-organized, detail-oriented, with strong analytical and research skills
Ability to prioritize tasks and quickly adjust in a rapidly changing environment
Great communication and time-management skills
Good knowledge of English language
Location: Remote
Automattic for Agencies
, the agency partnerships division of
Automattic
, is seeking a motivated Senior Partner Manager to join the team. You’ll manage and develop relationships with our most strategic agency partners, with a significant focus on driving
WordPress VIP
(WPVIP) revenue. As a Senior Partner Manager, you will be responsible for maintaining a portfolio of partners and driving VIP product enablement and adoption. This includes onboarding and strategizing with new strategic agencies, as well as creating and delivering strategic plans that achieve mutual growth for VIP and our partners. You will use your extensive experience as a Partner Manager to drive partner development, renewals, and seek new opportunities within an account.
As a Senior Partner Manager, you'll be responsible for:
Driving sales of Automattic products through partner channels with digital agencies, identifying new opportunities for revenue generation.
Building and maintaining strong relationships with a book of
Premier partners
, supporting partners through their whole journey, from onboarding to expansion, by understanding their business strategy and needs.
Developing and executing on high-impact strategies for partner retention, net revenue retention, and partner growth.
Representing Automattic and building awareness of our products and services in the partner’s organization via a one-to-many approach with partners.
Communicating often with key stakeholders within WordPress VIP, as well as other business units, on the needs, alerts, and statuses of partner relationships.
Become the agency’s trusted advisor, helping them to build strong WordPress VIP business practices, deliver successful projects, and scale their own growth via Automattic for Agencies and VIP.
Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions.
Collaborate cross-functionally with internal and external Business Unit (BU) teams, including Marketing, Sales/CS, Happiness, Product, and Executive Leadership.
Collaborate on marketing and sales enablement programs for partners with respective BUs.
Attend and support flagship
WordCamps
, explore potential sponsorships, and participate in partner events to drive lead generation and enhance brand visibility.
Gather feedback from partners to improve products, services, and the overall partnership experience.
Advocate for partner needs within Automattic or the partner’s respective BU niche.
Stay informed about industry trends, competitor activities, and market developments.
Use market insights to refine partnership strategies.
Ensure partners adhere to agreed-upon standards and compliance requirements.
Seek ways to enhance the overall partner ecosystem within Automattic.
You’re thrilled about this opportunity because you have:
8+ years of experience as a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager at a technology or media company (SaaS preferred).
Expertise in managing a high-volume portfolio of partners, and meeting/exceeding Net Revenue Retention (NRR) and growth goals.
Experience working with Global System Integrator/System Integrator organizations to build new alliances, introduce technology practices, maintain and scale them.
Demonstrated experience communicating and negotiating with C-suite and senior executive stakeholders within partner accounts and internally.
Outstanding communication. You should be great at holding people’s attention, whether presenting, talking on the phone, or writing a quick blog post.
Dynamic Presentation Skills: adept at presenting to individuals and groups, including C-level executives, in person or virtually.
Excellent interpersonal and communication skills to effectively collaborate with internal and external teams.
Ecosystem Familiarity: experienced with Automattic’s brands and vast product suite within the WordPress ecosystem, as well as other key brands and third-party products/solutions that agencies leverage, such as hosts, dev tools, etc.
Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences.
Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps.
Adaptable to new technologies, industry trends, and changes in the competitive landscape.
Salary range: $125,000-$180,000 USD plus commission
.
Please note that salary ranges are global, regardless of location, and we pay in local currency. For this role, we’re prioritizing applicants with deep experience in the North American market and those who are available to work consistently in a North American time zone.
We are seeking high-calibre candidates with the skills and qualities to make a net positive impact for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, exceed the stated range.
This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our
compensation philosophy
. To see a full list of benefits by country, consult our
Benefits Page
and check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-DNI
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: New Zealand
We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention.
About Intellect
Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no matter where they are on their mental health journey. Our mission is to make mental health support radically more accessible, preventative & relatable, and stigma-free. Join us on our mission to reinvent how mental healthcare is being delivered
Role & Responsibilities
Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.
Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques
Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services.
Maintaining accurate and detailed call reports on key issues and referrals actioned
Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR)
Supporting in the development of appropriate crisis management plans to support callers in crisis
Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed
Ensuring smooth and diligent handover process to next shift personnel
Dedicating entire shift to intellect tasks and responsibilities only
Conducting risk assessments, including lethality assessment for suicide cases
Requirements
Qualifications
1-3 years of experience on helplines (paid or volunteer), preferably in mental health or crisis settings
Fluent communication skills in your native language; proficiency in additional languages is a plus
Experience managing high-risk situations, including those at risk of suicide or in acute crisis
Resilience and emotional composure under pressure, with the ability to recover from challenging interactionsations, ability to bounce back from stressful interactions and high-risk case
Preferred Qualifications
Background in mental health or emergency services
Completed training in Crisis Intervention or Suicide Prevention
Proficiency in multiple languages
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Strategic Account Executive (Banking) at Anthropic, you'll join the foundational team introducing our frontier AI platform to the world's leading retail and commercial banks. You'll drive adoption of safe, frontier AI by securing strategic, enterprise-scale deals across retail banking, commercial banking, and consumer finance organizations. You'll leverage deep banking sales expertise to grow revenue while becoming a trusted advisor to industry stakeholders — helping them embed AI into customer service, underwriting, risk, and back-office operations workflows, and uncovering its full range of capabilities. Working closely with Product and Marketing, you'll continuously sharpen our value proposition, sales motion, and market positioning for retail and commercial banking decision-makers.
The ideal candidate is energized by building a new category in an established, highly regulated industry — identifying high-potential accounts across retail and commercial banks, and running the strategies to win them. By driving deployment of Anthropic's emerging products into banking enterprises, you'll help these organizations unlock new capabilities while advancing the responsible development of AI.
Key responsibilities
Own a book of strategic, high-value accounts across retail banking, commercial banking, and consumer finance organizations, carrying and exceeding an individual revenue target
Engage personally with C-level and senior technical stakeholders (CIOs, CTOs, Heads of Risk, Heads of Data/AI) — building business cases and value narratives, and navigating complex procurement, security, regulatory, and legal review through to production deployment and expansion
Identify and prioritize high-potential opportunities within your accounts, building and executing account plans that turn strategic relationships into committed revenue
Run a disciplined pipeline and forecasting cadence — accurate deal inspection, clear next steps, and predictable, coachable execution across a high-value, long-cycle book of business
Partner closely with Applied AI, Solutions Architecture, and Product to design solutions, prove value quickly, and translate retail and commercial banking needs — customer service, underwriting, risk, operations — into product and roadmap input
Codify winning use cases, proof points, and reference stories from your deals, partnering with Marketing and Enablement to help scale them across the broader FSI motion
Orchestrate cross-functional and partner motions with Customer Success, Legal, Partnerships, and cloud partners to deliver a seamless customer experience, and represent Anthropic as a visible, trusted voice with customers and at industry events
Minimum qualifications
5+ years of enterprise sales experience in retail or commercial banking, with demonstrated success covering bank or consumer finance organizations
A track record of carrying and exceeding quota in enterprise sales of technical, complex products (API-first platforms, cloud infrastructure, data/ML platforms, or enterprise SaaS)
Experience winning and growing strategic enterprise accounts, including building C-suite relationships, within retail and commercial banking
Operational rigor across complex, multi-stakeholder sales cycles — balancing velocity with deal quality and forecasting accurately in fast-changing environments
Credibility with technical buyers and builders — CIOs, CTOs, CDOs, Heads of AI/ML — and experience pairing effectively with solutions architects and applied AI teams
A genuine interest in deploying AI responsibly and motivation to advance Anthropic's mission of building safe, beneficial AI
Preferred qualifications
Experience bringing generative AI or LLM-based products, or other emerging platform technologies, to large retail or commercial banks
Deep familiarity with regulated-industry selling — data governance, regulatory and compliance-driven procurement, security review, and the governance expectations of banking organizations
Experience selling with and through cloud and ecosystem partners such as AWS, Google Cloud, and global systems integrators
Familiarity with consumption- or usage-based commercial models and value-based pricing conversations
Experience navigating long, multi-stakeholder enterprise cycles typical of banking procurement
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$380,000
—
$450,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Singapore, Singapore
Workplace: Hybrid
ABOUT PAVE BANK
Pave Bank is the world’s first programmable business bank. Built by the founders behind Monzo and BigPay, we’re redefining global business banking by combining programmable financial infrastructure with world-class client experiences.
ABOUT THE ROLE
Pave Bank is building the next generation of programmable banking infrastructure. We are looking for a Senior Software Engineer to join our Engineering team and work closely with Product, Compliance, Treasury, and Operations.
In this role, you will play a pivotal role in shaping the backbone of Pave Bank, delivering scalable, reliable, and maintainable systems that power our core banking operations. You will design distributed systems, implement features end-to-end, mentor junior engineers, and collaborate across teams to drive high-quality software that accelerates the business.
RESPONSIBILITIES
- Design, build, and maintain backend services using Go or other strongly typed languages.
- Develop scalable, event-driven distributed systems that power critical banking operations.
- Collaborate with stakeholders (Product, Compliance, Treasury, Operations) to define requirements and deliver high-quality solutions.
- Write detailed design documents for new features and system improvements.
- Review pull requests and provide constructive technical feedback to peers.
- Implement end-to-end features: architecture → coding → testing → deployment.
- Ensure code quality through clean, maintainable, well-documented code and automated tests.
- Contribute to engineering best practices, tooling, and system reliability improvements.
REQUIREMENTS
Technical Skills
- Minimum 5 years of professional software engineering experience.
- Strong proficiency in Go, or proven exceptional ability in another strongly typed language.
- Solid understanding of distributed systems and event-driven architectures.
- Experience in a Tier 1 tech company (e.g., Stripe, Grab, Google, Deliveroo, Monzo, Shopee, Bytedance) or significant open-source contributions.
- Hands-on experience with Temporal, GCP, or Encore.dev http://Encore.dev is a plus.
Non-Technical Skills
- Collaborative, empathetic, and able to communicate effectively with technical and non-technical stakeholders.
- Strong interest in fintech, banking, or financial infrastructure.
- Comfortable navigating ambiguity and learning quickly in a fast-paced startup environment.
WHAT IT TAKES TO EXCEL
- Ownership mindset: proactive, resourceful, and end-to-end problem solving.
- Strong product thinking and curiosity about banking infrastructure.
- Commitment to building reliable, high-quality systems that scale.
WHY US?
- Work alongside a founding team from Monzo and BigPay, bringing top-tier fintech expertise to the company.
- Build scalable, cutting-edge programmable banking infrastructure that bridges traditional finance and digital assets.
- Make a real impact: help shape architecture, systems, and engineering culture at an early-stage, fast-growing fintech.
- Competitive salary and meaningful equity with room for growth.
- Be part of a well-funded startup backed by top global investors, with a clear path to scale.
Location: Australia
Are you passionate about making a difference for those in urgent need? As a Crisis Helpline Responder, you’ll provide immediate support and guidance to individuals in crisis, offering compassionate listening, crisis intervention, and critical referral services to help callers navigate their most challenging moments.
In this role, you’ll work closely with a dedicated team of mental health professionals, ensuring the safety and well-being of callers by connecting them with the appropriate resources and support systems.
This flexible, remote part-time role allows you to work from anywhere. While we prefer local candidates fluent in the local language, we welcome all qualified applicants aligned with our mission.
Why This Role Matters
Your role is essential in providing a lifeline to individuals experiencing distress, including those affected by suicide, self-harm, or mental health crises. You’ll be trained in evidence-based techniques to deliver immediate relief and guide callers to the appropriate resources, making a tangible impact in people’s lives.
Responsibilities
Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.
Conducting over the phone risk assessments and high risk assessment, including but not limited to, lethality assessment for suicide cases or individuals who have been found to be at risk.
Providing a range of evidenced based, professional crisis counseling services and personal support, employing de-escalation techniques and crisis intervention techniques
Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services.
Maintaining accurate and detailed call reports or, where applicable risk assessment reports, on key issues and referrals actioned.
Where applicable or necessary, sign off on conducted risk assessments.
Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR)
Supporting in the development of appropriate crisis management plans to support callers in crisis.
Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed
Ensuring smooth and diligent handover process to next shift personnel
Dedicating entire shift to intellect tasks and responsibilities only
Prepare psychological reports, risk summaries, and other clinical documentation as required
Requirements
Qualifications
Master's Degree in Counselling/Counselling Psychology/Clinical Psychology or relevant mental health fields
Active license with Australian Counselling Association (ACA), Psychotherapy and Counselling Federation of Australia (PACFA), or Australian Health Practitioner Regulation Agency (AHPRA)
1-3 years of experience on helplines (paid or volunteer), preferably in mental health or crisis settings
Fluent communication skills in your native language; proficiency in additional languages is a plus
Experience managing high-risk situations, including those at risk of suicide or in acute crisis
Resilience and emotional composure under pressure, with the ability to recover from challenging interactions and ability to bounce back from stressful interactions and high-risk case
Experience in clinical assessment, psychological report writing, and risk documentation
Preferred Qualifications
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in mental health or emergency services
Completed training in Crisis Intervention or Suicide Prevention
Proficiency in multiple languages
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity:
The Sr Data Scientist, Risk will offer a strategic perspective, deep analytical and modeling capabilities, and a collaborative working style. The right candidate will have strong intellectual curiosity and passion for achieving business results.
An ability to quickly define the problem, research and leverage state-of-the-art modeling techniques, and provide timely recommendations will be essential. Key skills will include a strong analytical mindset, deep understanding of most popular machine learning algorithms and lead key initiatives with integrity and a passion for investigations, problem solving, and troubleshooting.
What You’ll Be Doing
:
Identify complex fraud patterns and their technical root causes through detailed data mining and analysis, including identification of sophisticated fraud methods employed by actors who are deliberately trying to avoid detection.
Serve as technical SME by sharing new data mining techniques, maintaining technical reference documentation, and interfacing with partner technology teams.
Collaborate across business and technology stakeholders to communicate analytical findings to both technical and non-technical audiences.
Provide technical guidance for engineering projects that incorporate new data points into the investigation team’s toolkit, such as API integrations or internal data transformations.
Link Analysis/Graph analytics to find and mitigate deeply-connected fraud networks and detect new accounts being added to these networks
Unsupervised learning methods to augment existing supervised models, or detect portfolio anomalies
Development of machine learning models
Partner with product and engineering team in implementing features and models, and enhancing systems
What We Look For In You:
Master’s degree (or PhD) in Statistics, Mathematics, Operations Research, Computer Science, Economics, Engineering or other quantitative discipline. Bachelor’s degree with significant relevant experience will be considered.
4+ years of
fraud analytics experience
in financial services or FinTechs
Crypto/Blockchain experience
Deep understanding of modern machine learning techniques / algorithms including GBM, XGBoost, LGBM, etc. Advanced programming skills of statistical / analytical software (SQL, R, Python,etc.);
Successful track record of owning and driving large, complex data analysis projects.
Demonstrated capacity for innovation and outside-the-box thinking in the creation of new capabilities and processes that are unstructured or exploratory in nature.
Experience in a fast-paced startup environment with a strong level of initiative; and
Ability and willingness to travel as needed.
Strong communicator in both writing and speaking
Multi-tasking and strong project management skills
Nice to Haves:
Hands-on experience/knowledge of modeling in machine learning (GBM, XGBoost, Random Forest, etc.); and
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ONSITE
#LI-WWW
#LI-HYBRID
#LI-ED1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote-US
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
The opportunity
We've seen firsthand how powerful in-person community connection can be — from our flagship Meetabase in Argentina to customer-hosted events in Madrid, and casual bar meetups organized when team members travel through Europe. We're ready to take this to the next level, and we're looking for someone who can help us think and operate at a different scale. That means owning a full portfolio of event types — from our annual user conference to executive dinners to community-hosted gatherings — and bringing an experimental mindset to all of it. You won't just execute events well; you'll design programs, run tests, measure what works, and build a scalable playbook grounded in real data.
What you’ll own
Program Design
Own the overall community events plan, including how different event types ladder up to company goals around awareness, retention, pipeline, and community health
Design events as experiments: define hypotheses, set measurable goals, and build in the feedback loops needed to learn and iterate
Maintain a forward-looking events calendar aligned to product launches, regional growth priorities, and company milestones
Identify and prioritize target cities and regions based on community density, product usage data, and expansion opportunity
Event portfolio
Lead planning and execution of our annual user conference (Meetabase) end-to-end
Support and scale community-hosted events by providing toolkits, resources, and coordination for local organizers who want to run their own gatherings
Own demand gen events, including executive dinner and VIP programming — curating guest lists, formats, and experiences that deepen relationships with key customers and prospects
Coordinate informal and formal meetups and community visits globally
Operations and measurement
Own all event logistics: venue sourcing and negotiation, catering, AV, signage, swag, guest lists, and international shipping
Manage event budgets, vendor relationships, and procurement across multiple time zones and currencies
Define and track KPIs for every event type — from attendance and engagement to pipeline influence and community NPS — and report out regularly
Gather attendee feedback — quantitative and qualitative — and synthesize insights to continuously raise the bar on quality and impact
Build and maintain playbooks, templates, and toolkits so programs can be handed off, replicated, and improved over time
Partner with Marketing, Sales, and Success Engineering on branding, messaging, and lead handoff
What you bring
Experience in event management, community marketing, or field marketing at a tech company, with a track record of owning both large flagship events and smaller programmatic ones
A strategic, data-driven approach: you define success before you start, and you know how to structure even a small dinner as a learning opportunity
Experience managing a diverse portfolio of event formats — conferences, executive programs, community events, meetups — not just one type
Strong organizational skills and ability to manage multiple concurrent projects across time zones
Comfortable with international logistics: foreign vendors, cross-border shipping, multi-currency payments
Confident negotiator with vendors and venues; familiarity with contracts and procurement
Self-starter who thrives in a remote, async environment with high autonomy
Ability to travel internationally when needed
Bonus: experience in SaaS, data analytics, or open-source communities
Bonus: fluency in additional languages (Spanish, Portuguese, French, German, etc.)
Why this role matters
This role is the strategic engine behind how Metabase shows up for its community in the real world. Every event you design is both a relationship-builder and a learning opportunity — a chance to deepen connections, surface honest feedback, generate new evangelists, and test what actually moves the needle. You're not just running events; you're building a program that compounds over time.
Compensation
The US base salary range for this role is $72.8K–$186K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: India (Remote); USA (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects.
In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others.
You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations.
WHAT YOU’LL DELIVER
- Depending on the task, you may be asked to generate original content or assess AI-generated outputs.
- Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit.
- Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches.
- Provide concise, structured annotations that can be used directly for model improvement.
- Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards
QUALIFICATIONS
- Native fluency in the target language
- Strong command of English
- Experience as AI reviewer, annotator, or evaluator preferred
- Comfortable working with both textual and audio/video materials
- Ability to follow detailed guidelines consistently and provide clear feedback
- High attention to detail and ability to thoroughly and accurately categorize content
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Multi Sport Card
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Bulgaria; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are:
Native or fluent speaker in Dutch (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Paris, Remote
Workplace: remote
Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform.
You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.
These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.
Within 1 month, you will:
Become a Trello expert through our onboarding process
Understand our product offering through training
Master our platform and be able to support clients on basics requests through ticketing
Within 3 months, you will:
Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously
Start to answer questions coming from your portfolio of clients
Support the Customer Success partner on functional and technical questions
Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting
Within 6 months, you will:
Be able to pitch the value of the 360Learning platform
Develop repeatable and scalable processes to improve project quality and delivery
Support Strategic customers all along their contract from an expertise standpoint
Deliver Professional Services to our existing customers base
Within 12 months, you will:
Onboard another Solution Expert
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Deliver platform audits to clients
Deliver professional services proposed in our Professional Service catalogue
The Skill Set
3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Full professional proficiency in French, English, and German
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a Solution Expert
Case Study Meeting with 2 Solution Expert Coach and a Solution Expert
Clarification Meeting with our Head of Professional Services
Culture Fit Meeting with our Chief Human Resources Officer
Offer !
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff Product Designer at Harvey, you’ll manage multiple projects from ideation to launch. You’ll create high-quality designs, interactions, and prototypes that transform complex problems into intuitive solutions. Working closely with engineers, AI researchers, product managers, and lawyers, you’ll incorporate AI in meaningful ways—crafting interfaces that help users understand, trust, and effectively guide AI outputs.
We’re looking for someone with strong interaction design instincts, visual design sensibility, and collaboration—someone who sweats the details, welcomes feedback, and elevates ideas through tight cross-functional teamwork.
WHAT YOU'LL DO
- Lead the design of end-to-end product experiences, from initial concept through polished execution.
- Collaborate closely with product managers, engineers, and AI researchers to translate business objectives into user-centered designs.
- Shape and refine our design system to ensure a cohesive and scalable visual language across the product.
- Conduct user research to uncover pain points and opportunities, leveraging insights to inform design decisions.
- Develop prototypes to explore and validate new features, workflows, and interactions.
- Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.
- Promote and develop best practices in designing with AI.
WHAT YOU HAVE
- 8+ years of experience designing products in a fast-paced environment, with a portfolio that demonstrates your best work.
- Ability to tackle complex challenges and transform them into simple, intuitive experiences.
- Ability to change altitude from design details to big picture thinking, while maintaining a high pace of execution and quality bar.
- Deep understanding of design systems and a strong sense of visual and interaction design craft.
- Experience conducting user research and applying insights to design decisions.
- Excellent communication and storytelling skills to articulate design concepts and rationale.
COMPENSATION RANGE
$200,000-$260,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JC1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude is one of the most-used AI products in the world, and the experience we build for our users directly shapes how people interact with AI every day. We're hiring product engineers to build the Claude web and desktop app that millions of people rely on.
Our mandate is to put the full power of frontier Claude models in users' hands and shape the future of AI.
This is a product engineering role first and foremost. You'll work closely with designers and product managers to bring features from concept to shipped experience, obsessing over the details that make the difference: how something feels when you first land on it, how smoothly a new interaction flows, how an interface holds up under real-world use.
The pace is fast, the products are evolving quickly, and the opportunity to have a visible, direct impact on how millions of people use AI is real. If you love building high quality products and care about getting the details right, this could be a great fit.
Responsibilities
Set technical direction for Claude products and their features
Build and ship user-facing features for the Claude web and desktop app that millions of people use every day
Own the quality bar for how the product looks and feels, treating latency, responsiveness, and reliability as first-class concerns rather than afterthoughts
Originate bets for brand new AI products, cut a vague direction down to the leanest real version one, and own it from the first idea to launch
Collaborate tightly with product managers and designers, and work with privacy, security, legal and platform teams and external partners
Iterate quickly based on user feedback and internal testing
You may be a good fit if you
Have 10+ years of experience building consumer-facing web products, with a strong emphasis on UI quality and user experience
Genuinely care about the user experience: not just how something looks, but how fast it loads, how reliably it works, and how it feels across devices
Have high agency and product taste: you act without a roadmap, and you know what you'd refuse to ship
Are comfortable working in a fast-moving environment where priorities shift and shipping quickly matters
Pick up slack, even if it goes outside your job description
Candidates need not have
100% of the skills needed to perform the job
Formal certifications or education credentials
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
London
ГибридSan Francisco; Toronto; New York; Montreal; Seattle
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorFor this role, we’re prioritizing applicants with deep experience in the North American market and those who are available to work consistently in a North American time zone
Удалённо
New Zealand
San Francisco, CA | New York City, NY
ГибридseniorSingapore, Singapore
УдалённоAustralia
seniorSingapore, Singapore
УдалённоRemote-US; Manage event budgets, vendor relationships, and procurement across multiple time zones and currencies; Strong organizational skills and ability to manage multiple concurrent projects across time zones; E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire
УдалённоIndia (Remote); USA (Remote)
УдалённоPoland; Cyprus
УдалённоSerbia; Bulgaria; Montenegro; Hungary; Greece; Portugal
УдалённоPoland; Cyprus
УдалённоParis, Remote
ГибридNew York
San Francisco, CA | New York City, NY | Seattle, WA